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Legend Nissan

Syosset

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Issy of Levittown, NY November 13, 2009

The same situation that happened to Meri of Lynbrook, NY. The signature were forged and it has been months and they still have not paid us the balance. They do bad business and are completely dishonest people! Would definitely not recommend anybody to do business with them!

Meri of Lynbrook, NY October 28, 2009

I purchased a used 2006 Nissan Altima in June 2009. I dealt with the finance manager Chris D.. He assured me I was getting a great deal. A month later, when my payments began I ended up paying twice as much than promised. I contacted the bank I financed through, and asked them to send me exactly why and what my payments should be.

I received the paperwork and I was appalled. As it turned out, not only was my signature forged, but the paper work the bank presented me was nothing that Chris showed me. I am still fighting and try to get an explanation. Chris is no longer employed at Legend Nissan, but yet I still have a huge bill lingering over my head.

I would never recommend this dealership to even my worst enemy. In the past 5 months I have gotten no resolution, no answers and just he runaround. I have called numerous times just to have my calls ignored. When I actually speak to someone, they tell me to come in and when I arrive they conveniently have "left for the day." Even the general manager, Bob K. has done nothing but lie to me.

The lack of customer service and support is disgusting. Having to dish out the money (I do not even have) sickens me. NEVER BUY A CAR HERE. I have spoken to a lawyer which resulted in bills. I have wasted man hours in research and trying to find resolve. I have done every thing I could just to get nothing in return. Besides the money, it is myself and a feeling of being a pawn. I entrusted myself in this dealership, only to be taken advantage of.

Robert of Dix Hills, NY October 27, 2009

I traded in my older Altima, because we needed two cars. They Leased me a newer Altime and a used Xterra. Also the wanted me to sign blank paperwork, and assured me all will be as the sales people stated. Two months later I got the first bill, for hundreds more than the prices agreed to. I and the NY State Attorney General have been after them ever since. I hope that this complaint will prevent at least one person from buying anything there.

George of Brooklyn, NY October 13, 2009

When I bought the 2009 Nissan Rouge on 8/10/2009,and when the time came to sign (Paper Work) and before they give me the (Bill of Sale) which I never get it till today as they promise me,at any rate they make me sign a blank form one of them was for extra warranty (48 Months/4 Years) and the other one was (Etch Discount) the first form was for the amount of 1,850.00 and the second one was for 1,275.00 total of 3,125.00 plus tax of 277.34.

I found out these extra charges when I received the (Chase Auto Loan) instead of 8,000.00 which I owed to become 11,402.34,soon I received the statement I went to their office and complain then they promise me that I will get full refund plus taxes, they did give me only on the warrenty 1,850.00 (Without the Tax) and untill today I never recived the (Etch) money 1,275.00,

please help me out to get this refund it's about (2) months and I did not get the refund. I know from the (Channel 5 News)that was a lot of customers was fool like me. Need my money back with the taxes which they charged me for.

Dan of Massapequa Park, NY August 3, 2009

I was fortunate to be able to take advantage of the government CARS program. But when I went in to pickup my new car, the deal had changed. Not much, but from where I come from, a deal is a deal. The issue is the scrap amount of my clunker. The program states that the buyer must be made aware of the scrap value and it's a part of the deal. Well I was given an original invoice with the scrap value at 300. When I went to pick up my car, it changed to 50. Not significant, but still a dirty deal.

I told the Finance Manager I didn't like the explanation that they are 'farming out the scrap business and all I get is 50'. The Owner then came over and said, "if I didn't like it, I can take a walk and leave the deal on the table". That is abuse and misrepresentation. He knows he has me over a barrel because I'm not going to lose the 4500 that the government is giving. No money out of his pocket at all. What the arrogant owner doesn't realize is that he's making a windfall as well and it doesn't cost him anything.

I feel that I was taken advantage of and probably wouldn't buy another car from that dealer again. I also left the financing up to them also. I even told them the name of my Credit Union and they said they would take care of everything to get me the best rate. NOT TRUE. They simply went with their bank and it cost me 2.5% [on 12200 price] more than I would have at the Credit Union. It cost me an extra 250 plus taxes for the car.

Carolyn of East Setauket, NY October 18, 2008

Carolyn of East Setauket NY (10/18/08)
Dear Kevin:

I received your Thank You note today, and wanted to let you know that as a matter of fact I do have someone interested in leasing a new car. My Aunt is shopping around for a car and one of choices is the new Nissan Maxima or Altima. However, I would not recommend her to lease a car from Legend Nissan if it were the last car company on Long Island!

My Salesmen at the time prior to you was Chris Abbitiello. Im sure you will remember that apparently, Chris walked out of the showroom shortly after an argument and never returned. I was given this information by the receptionist when I came in to pick up my car. The reason I leased a second car from Legend Nissan was because Chris had noted that my excess mileage would be taken care of? since I was a repeat customer. I turned over my old car to pick up the new car and nothing at all was mentioned and of course I assumed everything was taken care of?.

Several months later, I was surprised to receive a bill for the excess mileage. I called numerous times, and never received any return phone calls. I sent a letter as well and finally received a phone call only to hear that it was not Legend Nissans problem! The fact that Chris had an argument and left the showroom (taking all his paperwork); I should not be held responsible for your salespersons deceitful actions!

I went through hell for months trying to straighten this out and it was sent in to collection now reflecting poorly on my good credit rating. I am absolutely furious!

Kristopher of Floral Park, NY April 26, 2003

Kristopher of Floral Park NY (04/26/03)
I put a deposit (1000) on a car on Monday after testdriving it at LEGEND NISSAN. I told them I would be back the next day with the rest of the money, and they said it will go to the service center to get detailed. I arrived the next day with the car being late.... no problem, didnt mind that. Test drove it one last time before I signed the paperwork.

Somehow, the car now has a hole in the upolstry, the sunroof mysteriously vanished, and the molding on the dashboard was now coming off. I said I was not going to buy the car and wanted my deposit back, which I was told the previous day was completely refundable. In fact, they even have a sign when you walk in that says all deposits are refundable. I I was told that there is no way I am giving you your deposit back and you have been nothing but a problem ever since you walked in here. Interesting, that I was nothing but a problem when I was about to give them 18 grand for a car.

They now have my 1000 and its a real pain. I went back in the following day to get my deposit back, and I was not given it back.

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