Complain about a product or service

Bronx Suzuki

Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

Ann-Marie of Yonkers, NY March 26, 2009

I PURCHASED A VEHICLE FROM VICTORY AUTO GROUP ON SATURDAY, AUGUST 30, 2008. BEFORE LEAVING THE DEALERSHIP I NOTICED THAT THE TIRE PRESSURE LIGHT WAS ON & MENTIONED IT TO THE SALESMAN. HE ADVISED ME THAT THE SERVICE DEPARTMENT WAS CLOSED FOR THE DAY AS IT WAS AFTER 2PM AND THAT I SHOULD BRING THE CAR BACK ON TUESDAY, 9/2/08 FOR SERVICE & THAT IT WOULD BE FIXED. I RETURNED AT 9AM THAT TUESDAY (9/2/08)AND SPENT 4 1/2 HOURS WAITING AROUND FOR MY VEHICLE TO BE FIXED.

IT WAS RETURNED TO ME & I WAS TOLD THAT THE ISSUE WAS CORRECTED & MY VEHICLE WAS REPAIRED. I FOUND OUT IN NOVEMBER OF 2008 THAT THEY DID'T REPAIR THE TIRE PRESSURE SYSTEM LIGHT BUT RATHER THEY DISCONNECTED THE SYSTEM (WHICH WAS DONE WITHOUT MY AUTHORIZATION). I CALLED THE SERVICE DEPARTMENT & THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I RECENTLY HAD MY CAR AT THE MOHEGAN LAKE SUZUKI DEALERSHIP FOR WARRENTY SERVICE WHERE I WAS INFORMED THAT BRONX SUZUKI NOT ONLY DISCONNECTED MY TIRE PRESSURE MONITORING SYSTEM BUT BETTER YET THEY REMOVED THE SENSORS FROM MY TIRES AS WELL!!! I WAS GIVEN A QUOTE OF NEARLY 700 TO REPAIR THE ADJUSTMENT BRONX SUZUKI MADE WITHOUT MY CONSENT OR KNOWLEDGE.

SUBSEQUENTLY, I WAS INFORMED THAT THE RIMS FOR MY TIRES WERE BENT & NEEDED TO BE REPLACED IN ADDITION TO MY TIRES & THAT THEY WERE MOST LIKELY IN THAT CONDITION WHEN I PURCHASED THE VEHICLE & THAT WAS WHY THE TIRE PRESSURE SYSTEM WASN'T CORRECTED.

Mu of Douglaston, NY March 19, 2009

I was interested on one of vehicle and I gave 500.00 check as earnest money to show that I'm going to purchase this car if I could get a loan proof. however, loan didn't go through therefore I told them I need waite couple of months until my credit score gets little better because I had taken care one of unsolved case with trans union and then I ask for return the check to me because this deal ewas never successed. Now they are denying to return my check because they said they had this car ready for me anyway.

I had made stop payment on this check but I would like to know in this case do I just have to give up deposited money? I'm Korean and I felt that they are only doing this to me because I don't speak fluent english. I didn't know where and who to turn in this case but you. Please invastigate for future consumers. Thank you.

Audley of Bronx, NY September 5, 2007

Re: 2007 Suzuki XL-7 I bought the above vehicle from the Bronx Suzuki dealers on 4/21/2007. Unfortunately, I was sold a demo with 2500 mileage on it which I was told it was a new vehicle. The next day, I decided to give the truck a thorough check; to my surprise,the seats were very messy, cigarette butts were found between the hand brake and the front seats. I took the truck back to the dealer and told him that the truck was not new with the evidence I found. He was shocked and quickly stated that he would give me a new truck using the same down payment from the old truck (3,000.00). He stated that the change would not take place until three months of using the old truck. Regrettably, what he told me was a lie.

When I recieved the new truck and the statement, he added the rebate from the manufacturer plus the total down payment to the total sale price of the car. In this case, I never recieved any rebate from the manufacturer. The total amount financed does not seemed correct.

Mark of Bronx, NY May 16, 2007

Traded my Honda Element in order to buy new Suzuki Forenza on April 16, 2007. Three weeks later I call Capitol One to see if they had been paid by Suzuki on the trade in Element. Was informed by Capitol One that they have not received any payoff amount from Suzuki. They only requested a payoff amount on April 16. Nothing else. I'm still responsible for making payments on the Honda car. Went to Suzuki same day and was informed by Manager that they would make a call to Capitol One and gave me a copy of check they allege they mailed them. Everyday since I've been calling both Capitol and Suzuki and have been given the run-around.

Cole of Coram, NY December 14, 2006

agreed sold me a car with inspiered inspection, license plate's were registered to another vehicle, forged my signature on contract for financing, car has inoperable head lights, hazard lights and turn signals,and also doubled the agreed upon amount... i have been unable to get in contact with the dealer since ive had this problem, and no one from the dealerships has been able to correct this problem... i have this vehicle in my name and am unable to drive register or insure this vehicle because i never received title, warantee or bill of sale.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top | Dealers