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Auto Expo

Great Neck, NY

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Larry of Dix Hills, NY October 15, 2009

I recently purchased a used car from Auto Expo. On their website, they were offering a free i-pod touch with the purchase of a vehicle. When we picked up our car, they said we weren't eligible to receive one because we did not pay internet price for the car. The ad states that it "cannot be combined with any other offer" however we weren't given any other offer, we simply haggled back and forth until a price was agreed upon by both parties. If that constitutes an "offer" than I feel the ad is very misleading and in fact false advertising. I would bet they have never given a customer an i-pod because noone pays full price for a car these days.

Michele of Islip, NY September 20, 2009

I purchased a vehicle from Auto Expo, waited over 4 hours for vehicle pick up only to be given a loaner car to go home with. When vehicle was delivered over 8 hours after pick up appointment time it did not have the navigation system disk, the second set of keys, the owners manual, any copies of the signed paperwork nor was my 500 good faith deposit applied to the purchase price of the vehicle or credited back to me.

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