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Findlay Honda

Henderson, NV

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Denise of Mechanicsville, VA August 21, 2009

2003 Honda Odyssey unexpectedly broke down near Henderson Honda while we were out there visiting family. Had it towed to them. They took it in June 19th to repair. They replaced the motor twice while there. I picked up the van July 9th. Headed back to Virgina via 40 east. 500 miles in to the trip the engine light began blinking. 1200 miles and less than 24 hours of driving the engine light came on and stayed on. We stopped at a O Reillys auto part store ( Sunday morning the only thing open and the only business we came upon in Ozark Arkansas). They found 8 missfires but felt we would be safe to finish our journey home.

We sputtered the next 1200 miles and used double the fuel to get home. We emediately took it to our Honda service center and they kept the car until July 27th. They found a few crimped wires in the wiring harness and one wire completely unplugged from the pcm connector. They had to remove engine harness to find this and the wires with in the sheild were crimped. The service advisor indicated the damage and unfinished connection was done at the last service time which was at Findlay when they replaced the entire motor twice. It seems that perhaps the engine or another heavy object bumped in to or squished the harness during installation of the two different motors. The service center spelled it out and put it on the ticket as well as contacted Findlay to make them aware and responsible for the problem. Findlay said it was not anything they did or did not do so they would not be paying for it. I paid for the work and got my van back.

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