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Pine Belt Nissan

Multiple Locations, NJ

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Janet of Lakewood, NJ July 10, 2009

I purchased a used 2001 Nissan Maxima, form Pine Belt Nissan. They lied and told me the fianace company would not finance unless I purchased the extra warrenty. Within a week the check engine light came on and the back brakes were faulty. The serviced the brakes and cut the light off. I would take the car in for servicing and kept complaing about the check engine light.

The ECM unit went out on the car, I had to pay almost 1700 for used part. They kept saying about the converter, which they knew it was bad when they sold me the car. I contacted Nissan HQ, nothing was ever done about. I see on their complaint page several 2001 Maxima converters went bad. That shoul have been a recall. People need to not buy there products so they can go under. This needs to be investigated.

Frank of Union Beach, NJ January 16, 2009
This is not the first time I had a problem with this dealership. On jan.14 2009 My 04 nissan maxima would not RUN, It would turn over, start and then stall. I told Greg this. He told me that they could not diagnose the problem without replacing the battery at @ 180. I know that was not the cause of the no run problem. If your battery is bad the car does not turn over. This car would turnover and start. it would not run after it started, Greg said that they knew the battery was bad because it needed a jump to get it started. I asked him if that was the cause of the no run issue and if so to put that on the receipt. he said OK. But later called me back to say these cars have a cold start issue. I think he just wanted to cover his ass. according to him there is no recall or anything to fix the cold start issue.

I know as an A.S.E. Certified mechanic myself that the issue is a fuel starvation problem. most likely a frozen fuel line. They wouldn't even look at the car without replacing the battery. When I asked greg how do you know the battery is bad he said they had to jump it to get it running. I said great! the cars running right? I brought it in because it would not run. leave it running and I will pick it up in 5 min. I took it home, drained the fuel line and put gas line antifreeze in the tank at a cost of 2.95. Problem solved.

The technicians and the sales and service staff are inapt at doing there job and show a disrespect to the intelligence of their customers for a gain in profit. It is my belief that they do this to all their customers. I just happen to be a mechanic and seen their little scheme to pad the bill so to speak. At a dealership that I had worked for the cost for the repair would be 1hr labor at 100 and 2.95 for the gas line antifreeze 102.95 plus tax. They wanted 180 for the battery. plus whatever else they could con me for before they even get to the cause of the problem before I stopped them.

Loss of time from work to fix the car myself in my driveway in a snowstorm...NO FUN.

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