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Garden State HondaClifton, NJ |
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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. Darcy of Annandale NJ 08801, NJ September 7, 2009 On Saturday 9/05/09 after doing an internet search for a 2009 Honda Odyssey EX-L, clearance item. M. Ramos of the Garden State Honda Internet Sales Associates called me. She explained that the dealership had five Odyssey's in the model I was looking for EX-L. She stated that she had one in each color available. Because of the late time of day, I said I'll come visit the next business day. She told me the showroom at Garden State Honda will be open Monday 9/07/09 Labor Day. We made an appointment for 9:45 AM that coming Monday. Whereas none of my local dealers had any left in stock, it was worth a long ride to go see the ones Garden State Honda had. As I drove up to the Business Lot, I wondered where the cars for sale are, as not much of anything was parked outside. After going inside I addressed the receptionist and asked to see M. Ramos, of the internet sales associate. Before long a salesman Jimmy "D" G. took me over to his desk, wanting to start the sales process by picking my brain. It didn't take much to tell him that I had been speaking to Monica Ramos about an 09 Odyssey EX-L & she told me, five were in inventory at the location. I was here to buy one. Jimmy had one question for me after that. How many did she say she had? After my answer, he went to check inventory. Well he disappeared for almost 30 minutes, leaving me sitting at his desk. At which time I realize how much the car buying experience [is bad] in America. I mean the sales force are just runners of information back & forth to the sales manager. I noticed everyone has a computer on the desk but everyone has to visit the managers office, instead of an e-mail. After 30 minutes Jimmy shows up and tells me. We do not have any of the EXL without being loaded with extras. But in reality we only have two, one of which is sold & the other is so loaded it could be a Touring model. I was lied to by one associate, & made to wait & wait & wait, by another associate until my blood boiled over. I only wish I had a better way of reciprocating the deceitfulness, the waste of my time & gas, by this Garden State Honda Business and its business practices. Lost sale. Famina of New Milford, NJ February 16, 2009
Adamm of Totowa, NJ December 20, 2008
On Wednsday we were told our file had been given to someone who was on vacation til Monday the 22nd. On Thursday ,when we tried to return the vehicle, we were told there was a problem with the financing (which we had already signed off on and paid for) and they tried to 're-negotiate' and asked for another day. Friday morning 12/19/08 (having still not received OUR paperwork) we returned the vehicle, under advice from council, and requested a refund of our deposit and first months payment. Reyna of West New York, NJ March 14, 2007
I'm being given a hard time about gettin my money refunded. Why I have family who work in the car business who let me know there giving me a hard time so I would be forced into purchasing a car. Report Your Experience
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