Nissan Quest

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Beth of Florence, AL October 6, 2009

We bought a 2006 Nissan Quest in October of 2006. We were aware, simply because we read the sticker, that the vehicle had "run-flat" tires by Michelin. Noone ever informed us that should we have problems with these tires that there was no place of business in our town or even nearby where we could get assistance.

Within the first 6 months we had two flat (caused by nails). This is when we found out we had no resources. We contacted Michelin who flew two tires to our city and had them delivered to our driveway. The wheel and tire were replaced in our driveway and the old tire flown back to their company. This happened on two more instances. So with a second set of "run-flat" tires we continued on.

We now have 4 very worn tires and the only option is to buy 4 new wheel/tire combo at 750.00/tire. If we had been made aware of the difficulties that we would run into, including no support from where we purchase the vehicle we would NEVER have purchased this vehicle.

Of course nobody could forsee the econommic downturn that we would be facing currently, but even with that who can afford to change out tires at a cost of 3,000.00 for regular maintenance.

My guess is that their are thousands of run-flat tires on the roads right now just waiting to blow because their owners can't afford to replace them either. I hope you or your loved ones are not within site when this enevitable occurrence happens. My Quest is sitting in the driveway and I am trying to figure out how I am goign to keep my job without a car!

Kenneth of Perry Hall, MD September 26, 2009

Purchased a new 2006 Nissan Quest in Jan 2007. Began having pulsation on brake pedal and steering wheel at 23 months [24,000 miles]. Took to Nissan dealership and was told that rotors needed to be turned, but not under warranty! At 23,000 miles on a NEW vehicle? Absurd. My wife is the only one who drives it, and she treats everything with "kid gloves". She had a 1974 Datsun B-210 and a 1998 Nissan Stanza, which we both LOVED and vowed to buy our new minivan from Nissan. The Quest has had mechanical problems with interior construction, electronic computer problems with the viewscreen, [clock, radio station, etc.], and auto door opening problems. The rotors are the last straw. Unless Nissan would agree to replace the rotors and pads under warranty, I'm not comfortable buying another Nissan vehicle - new or used.

Oops - almost forgot. 2006 Quests [and later?] have "special" transmisison fluid, which can only be done at the dealership! 33,000 headache with 500 migraines every few months.

Charles of Houston, TX August 29, 2009

At 72 yrs old, Nissan has created the biggest scam and ripoff. I have ever experienced with the terrible runflat tires on the Quest. The replacement cost, no available spare, lack of dealer help and or equipment to work on this junk is an atrocity to Nissan customers.

I am looking for a class action suit against Nissan and will surely be involved with such a suit. I have had to replace 1 tire/wheel at a assisine cost of 900.00. I only have 17K on a 2007 Quest.

Shawn of HAFB, MA August 27, 2009

I do not have an issue with the services of Nissan at this point in time, but because this is a new vehicle and I am already having electrical switch (window/door) issues I want others to be aware because there is nothing like going through tolls without a drivers window operational. I had them replaced (drivers side window switch and passenger side sliding door). Now 2 months later the passenger side window is in op.

MJ of Lusby, MD August 12, 2009

They are plagued with significant issues and Nissan is difficult to deal with as far as consumer support goes. I would not buy and Nissan vehicles and have convinced friends and family to not buy them as well.

Eileen of miller place, NY May 22, 2009

My 2006 Nissan quest,with only 30,909 miles ,4 mos out of warantee developed loose wobbly steering. Diagnosed as worn,?defective bushings requiring new steering wheel at a cost of 1,ooo. Still awaiting call from Nissan Customer service. I feel there should be no cost to me since this appears to be a factory defect. Boy am I angry. This vehicle is treated well and outlay of any money for a factory defect is outrageous.

Joe of Nesconset, NY March 25, 2009

Joe of Nesconset NY (03/25/09)
My Nissan Quest was just 3 years old last month and the abs actuator system assembly malfuctioned and needs to be replaced. The estimate charge is 1700. Obviously it is a faulty part, and not something typically needing replacement as part of required maintainence. I contacted Nissan and was told that my case would be fowarded to the NY regional customer care dept for review. After 8 days and numerous phone calls I am informed that Nissan will not offer assistance in this repair because it is past warranty. Again another instance of Nissan not backing their products or offering finacial assistance for faulty/defective parts!!

I now have to pay out of pocket to repair my van and have been without transportation for 10 days. I would never recommend a Nissan product after being a loyal customer for 20 years!

Brad of Fair Oaks, CA February 19, 2009

Brad of Fair Oaks CA (02/19/09)
We have a 07 Nissan Quest with the PAX run-flat tires and we needed to get two tires replaced so we went to the dealership and they said they dont even have the equipment to change the tires, the only place in town that can change them is about 25 miles from our home. we were never told how big of a hassle these tires were going to be! First of all they cost around 400 dollars a piece and you can only expect around 20-25k miles out of them plus they charge extra for labor because they take so much longer to put on than a regular tire, then they have to charge an extra 20 per tire for these special gel packs they have to use.

And if you want to just get rid of them all together and buy regular rims and tires, you cant because there is no place to put a spare tire! My wife and I are so frustrated. none of this was disclosed to us while purchasing the Van. I can only find a class action lawsuit involving Honda and Michellin, but somebody needs to get the Nissan customers involved in something like that. I know I am not the only one out there in this situation!

for all 4 tires to be replaced it cost over fifteen hundred dollars, and they only last around 20-25k miles which is rediculous. we also cant even take the car to the dealership to have this done we have to take it down town and it takes over a hour and a half per tire! Michellin and Nissan have completly abandoned these special tires.

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