Nissan Quest

I have 3 Nissan vehicles; two of them have badly performing AC. The Versa 2008 blows cool air, enough for the front seat. More than 5 times, a Nissan dealer repair shop (Champion in Katy-Houston) repaired and replaced almost all parts (condenser, compressor, expansion tube, oil, refrigerant, and finally, evaporator). The repairs lasted more than 1 year.

The Nissan Quest 2007 was good in the beginning. After 2.5 years, the AC turned bad (sometimes the condenser fan is on, most times it is off), no cool air at slow speed most time. A Nissan dealer repair shop (Barker Nissan in Houston) fixed it two times and charged multi-hundred dollars, but the problem still remained. Two months ago, the Quest overheated (at a gas station), thermostat turned bad. Barker Nissan replaced it with a new thermostat, with the part still in manufacture cover. The AC still remained unpredictable on and off.

Then, last weekend, 3-24-2012, the Quest overheated again. This time, the condenser fan and radiator fan turned bad. We brought it to Barker Nissan to complain and they checked, then said the cost for replacement of a new fan is over $500. My Nissan Quest now has 32,800 miles only. If we were not lucky, we would be burned or dead during driving. I would like to write to Nissan and verify the safety of the vehicles.

My Van ('04 Nissan Quest) has 90,000 miles on it and the transmission was slipping. I took it to the dealership and after $1,000.00 of flushing all of the fluids; I was told that it was all I needed. Two weeks later the same problem occurred and now it's jolting. I took it back and put a new transmission in to the tune of $4,000.00. A few days later, after running all over town I noticed a rubber plug in the driveway with transmission fluid on the driveway. Immediately, I took it in the next morning and I was told it was not the plug. I got a ride home from a customer and came back 7 hours later and now I hear it was the plug and they topped of the transmission fluid.

Car is only three years old and I have replaced the brakes and rotors four times already.

I am one of those unfortunate people who thought your new 2012 Quest was superb! How wrong could I be? My Quest continues to stop, brakes seize up and I am left stranded. I purchased this vehicle to fulfill my needs as a new and happy grandmother so to make my visits and transportation of my grandchildren easier for all. I was first told it was the gas tank design and underwent the replacement. Well, obviously, that wasn't it since it has stopped twice more for me and once for my husband.

It currently is in the local dealer's service and I was just informed of my options. "There is no fix Mrs. Sharon but, you can continue to drive it with at least a half of tank of gas at all times, or we can provide you with a Nissan rental until we figure it out." This does not work for this grandma! I am already paying for a rental car since the only one available here was a Versa which is completely unsuitable for my needs (not to mention we were in a blizzard yesterday and the rental car would not have made it).

I would like this resolved quickly. I still work part-time and I need a reliable vehicle. I no longer trust this vehicle for myself, let alone my grandchildren.

I bought my 2007 Quest new in 2007. The first year, I had to have the slider doors adjusted every oil change because they are so heavy. Since then, I have had the brakes done about 8 times. The rotors were redone 3 times. The front motor mounts done and now, the rear motor mounts and control arms need to be done. I have spent a few thousand on this so far, the rear mounts and control arm will cost me another $1600.00. Now, the transmission is going. The arms that raise and hold up the cargo door went out. By far the worst Nissan I have ever owned. I had a Sentra where the computer went out, but it was only $400 for a replacement and it was okay. I'm not sure based on this if I would buy another Nissan. They feel they are not responsible for anything.

Like most Americans, I've owned automobiles for years, including three Nissan vehicles. Over this period of time, I've never experienced difficulty with the audio system of any vehicle. However, my 2004 Nissan Quest, first began giving me problems in 2008 when the CD player locked and jammed. I was informed that because the warranty had expired, that I would receive no compensation for the repairs.

Now, three years later, the radio itself, is malfunctioning and operating on an intermittent basis, as if it has a short-circuiting. This means, that in the event of an emergency communication broadcast, I could not receive important information in a timely manner. I've been told by the audio experts that the problem with this vehicle is expensive to repair; the problem is common enough, that some auto audio repair facilities are frequently making repairs; and that this problem could be related to the electrical system design, as radio malfunctions are very unusual and extraordinary, at best!

We own a 2004 Nissan Quest that has approximately 125,000 miles on it. We will soon start the process of choosing a replacement vehicle, and based on our experience with this van, have decided to eliminate Nissan as a choice for our next vehicle. First, we loved the vehicle when we bought it new. However, within the first 6 months of owning the vehicle, we started to experience problems with the vehicle. These issues, listed below, have not been resolved by the dealer, and continue to crop up. The rear passenger door will not work automatically. We have repeatedly cleaned the door jam out, and asked the dealer to fix the issue. The door will only close manually.

The rear hatch frequently has the same issue. Sometimes it will work by pushing the button on the key fob or console. Occasionally you have to open it by hand. Other times require reaching into the access panel in the door. to manually actuate the lever. Many of the plastic trim pieces have fallen off. This includes the hatch activation button inside the rear door, two of the rear interior lights, the rubber grips on the gas and brake pedal, the rear vents, the plastic door handle on the back of the van, and the driver's side visor ($200 to fix!). The driver's window refuses to stay up, unless you hold the button up for a few seconds after the window closes.

The van occasionally starts in 2nd or 3rd gear, and won't shift unless you pull to the side of the road, and restart the vehicle. The horn no longer works. The lug wrench broke the first time I used it. No matter how many times I have the tire sensor gauges fixed or replaced, they continue to leak, and send intermittent signal to the van, resulting in constant low pressure warnings, and stops at service stations to refill the tires. We have to adjust the clock every couple of months, because it will have gained 10 minutes or so, during that time. We've also had ECM failure due to water intrusion, which cost $1,250 to replace. We've also had tie rod issues. We have also experienced repeated issues with the brakes.

Purchased a 2007 Nissan Quest in August 2006 and as soon as 20K miles, began having problems with the brakes and rotors. Since then, every 10K miles, this car needs new brake pads and rotors. In additional to the a/c system needing to be completely replaced under 100K miles, replacing tires at least 3 times since owning the car and the front bearings replaced as well. I bought the car for 40K since it was fully loaded and have put at least 8-10K in repairs since I've owned it. I tell everyone I know about Nissan and how "absolutely nothing" is ever under warranty and I will never buy another Nissan again.

I have a 2007 Nissan Quest I purchased new from the dealer. Let me begin by starting at the end, the vehicle is a piece of garbage. I have had nothing but problems with the vehicle.

I wanted a specific color and features. Consequently, I had to wait for about a month for the van to be manufactured. The dealership called me to advise the van was in and to come pick up the vehicle. I arrived later in the afternoon. Surprise, surprise, surprise, this was the beginning of my trip into the Twilight Zone. They bring the van up and what do I find? The hood on the van is crushed in. However, the dealership's employees must have all been on crack because not one person seemed to think that there was anything unusual about a brand new vehicle being delivered to the purchaser with a crushed hood. Not one person so much as even glanced at it until I mentioned that they were severely demented if they thought I was taking delivery of a brand new vehicle with a crushed hood.

After replacing the hood, I finally took delivery, 2 months after ordering the vehicle. Since that time, the vehicle has amassed a whopping 22,000 miles. Yes, you read it right, 22,000 miles in 5 years.

I have two other Nissan's (Murano and Maxima). I am through with Nissan. While the Quest has by far had the most problem, the rest of those vehicles have shared their share of problems. Nissan's quality has simply deteriorated substantially. With all of the other Japanese manufacturer's continuously improving in their quality, Nissan has chosen or allowed itself to go in the completely opposite direction.

Do not buy a 2007 nissan quest and give significant consideration when buying any of their other vehicles.

Guys, I really do not agree with what everyone is saying about Nissan because I bought my Nissan Quest 2004 3.5S in 2009. The time I bought this Nissan, it had 132k miles on it. Now it has 153k miles on it. I just do the oil change, brakes change, and air filter change on time. The first big expense I did was the tires for $400 and that's it. I drove it from NY to NC one shot. And I am now traveling every weekend from Cleveland, OH to Jersey City, NJ. It is the best and extremely dependable vehicle I ever have .

We bought our Nissan Quest on September 2004. I have been taking care of my car very well. The car had oil change regularly, tire rotation, and maintenance as scheduled by Nissan. When the car reached 100000 miles, it started shaking very strong when my husband and I drove at 40 miles/hour. The tie rods went bad. It felt like all my tires would come off if I go at 40 miles/hour. So, we stop drove it to prevent accident. We had a mechanic person came to our house. He has discovered that the computer system went bad due to its location. It was placed under the wind shield, which allowed the water from outside to leak in the engine and destroy the computer. The design was bad. He told me to take it to the Nissan dealer in my region. They told us that there was nothing they could do! I would like to prevent all consumers for the defected design that Nissan should take care for us, but they refused to do so. You could easily get killed when driving on highways when engine stops suddenly.

I bought a 2004 Nissan Quest two and a half years ago. This has been the biggest piece of junk I have ever driven. I've had it in the shop just about more than it's been in my driveway. Since I've had it, these are the things that have had to be repaired or replaced: The brake system, leaking glass, belts cracked, catalytic converter, valve gasket, steering wheel replaced, actuator, grommet, rotors again, brake pads every 4-6 months and the new Goodyears we put on less than a year ago were worn and won't even pass inspection because there is a shake that no one can figure out, causing the tires to wear unevenly.

In the past week, the passenger side automatic sliding door won't open or close, the battery keeps dying and we've had the battery, the alternator and the starter checked. All read good working condition. Before this, I had a 99 Jeep Grand Cherokee with almost 300,000 miles on it that ran perfectly and rarely needed anything. I would give anything to have it back.

I bought a used 2007 Nissan Quest in 2009 and in the two years, I've had it.

I've put over $2,000 into it for repairs and I'm not including normal wear and tear repairs. The tire pressure monitor light keeps coming on. I've replaced the gas tank and fixed the AC once last year and it is again not functioning as of today. I bought a two-year old Nissan thinking that I would be getting a better quality, newer car and I wish I had my 12-year-old Pontiac Montana that I traded for this current piece of junk!

I will never buy a Nissan again in my life. Biggest mistake ever!

I bought a used Nissan Quest 2006 on August 2008 with 17 K miles. I have been maintaining my car very well and following all the required scheduled maintenance.

After 3 years, I have about 33 K miles now. I do normal driving back and forth to work daily. Occasionally, I drive around the town with the family.

The original tires hardly lasted for 30 K. I had to change the tires.

A month ago (July 2011), I was driving away from home for a vacation. All of a sudden, the Front Splash Guard started to fall out and eventually, a part fell out. Within a couple of weeks, the car started vibrating whenever I brake.

Total cost almost 2000.00

I cannot believe that the parts are so non-durable, that they hardly last 30 K.

I will never buy Nissan in my life. I have seen the front splash shield issue in my friends' Nissan Quest as well and in other Nissan models too.

Bran-new 2011 Nissan Quest which I purchased less than a month ago suddenly stalled when I changed my gear from P to D. Afterward, when I tried to start the ignition engine shakes and dies immediately every time I change my gear to D.

Towed it to Dealer (after I had to pay for tow to Nissan Roadside Assistance and storage fee due which they didn't inform me), they cannot duplicate the same issue. They told me that there has been some customer experienced similar issues (on Nissan data base) when the car parked on uneven ground.

Well, to cut it short, they test drove my car (they made me pay the gas for this diagnoses), they cannot find any issue. When they released my vehicle, I expressed my concern about safety, they ask me to bring the car to level ground and start the engine and it will solve the problem. Haha, so easy for them to say.

I will start looking for the lemon lawyer if it happens again. This is outrageous; I won't recommend Nissan to any of my friends. This was worst customer services I ever experienced in my life. From roadside to dealer to corporate complaint center, they sounded like they didn't care about the fact that your less than a month product is stop functioning and threading your consumer's safety.

The panel had several lights going on. I took it to my mechanic who has always been very reliable. He tested the car and found no mechanical or electrical problems. He suggested I take the car to a Nissan dealer. Before I could do this on May 19, 2011 at 5:30PM, my 2004 Nissan Quest, that was parked for two hours in front of my home began to smoke. Before the smoke turned to fire, the fire department was called to put out the impending fire. I have found that this is not the first time this has happened to a 2004 Nissan Quest.

I contacted Nissan Motors through the only number that they are reachable. The Customer Service number. I was told a district representative would contact me within 48 hours. This has not occurred. I was told again when I called they would immediately send a request for the district rep to call me. I still have not been called.

My car needs between $4,400 and $5,500 of reapairs according to the Nissan Star mechanics. I have been without means of transportation and it has made my life very difficult. I am afraid that the next time I drive the car, it will burn with me in it.

The ABS, TCS, and Slip lights started coming on in my 2007 Nissan Quest vehicle in January of this year with about 61,000 miles on it. It would come on at random.

I contacted Nissan middle of April to see if there are any recalls for this. The ABS and traction control don't work when this happens. Nissan opened case #7141365. I spoke to a lady named Debbie. She said Nissan would cover the diagnostic fee to determine the actual cause of the problem and make a determination whether or not to cover the out-of-warranty repair.

I brought the vehicle to Kelly Nissan of Lynnfield, MA on 4/20/2011. They determined the issue to be a faulty ABS Actuator Pump. The cost of repair $1,838.19. I contacted Nissan Consumer Affairs on that day and spoke to Bobbi. They referred me to a Regional Representative who would investigate my case.

The Nissan Regional Representative, named Brittney, contacted me on 5/2/2011 and told me Nissan would not cover the cost of the repair. She basically didn't give a reason but said it was determined they would not cover the cost. I feel otherwise because the problem kills the ABS and traction control on this heavy, family vehicle (it's a minivan). I use this vehicle to transport my wife and 4 kids. I find it odd that the system would become useless on a 3 year old vehicle with just over 60,000 miles and with normal use. I work from home and my only daily commute is to bring my kids to and from school. I don't do interstate travel, etc.

I have a 2005 Nissan Quest with 65K miles. Since owning this car I have replaced the front motor mount and the crank/cam shaft sensors costing me so far $1300. I now have issues with the lower control arm bushings, a leaking power steering hi pressure line, and side engine mount that will take $1800 to fix. I have requested Nissan to assist in covering some of the costs for the past two weeks. So far, the story I get is they cannot get a hold of the service manager at my dealer.

I have a 2004 Nissan quest. I noticed two faint fading lines on the roof which looked like the clear coat was fading. I love this vehicle and like my other vehicles I take very good care of them. I brought it to the dealer and was told the roof needed to be repainted. After arguing with the manager, they said they would pay half. I later was told the whole roof needed to be replaced as there was rust in the sky view windows.

This vehicle is only six years old with 54000 miles on it. I have a 1993 Plymouth with not a drop of rust. With today's technology in auto paint, a car should never rust through in six years. I spoke with Nissan customer care who told me there was nothing they could or would do to help me. I will never ever purchase another Nissan as long as I live.

I bought a 2007 Nissan Quest from Nissan of Statesville and had to have the wheels balanced and a weight put on because there was a vibration before we even left the dealership to take our new van home. Every kid's dream of a mom's minivan in appearance, just not quality. We have an annoying rattle inside the van that the service department at Nissan of Hickory was able to duplicate only once and not fix, had the sensor to the power window on the drivers side replaced for being faulty twice, had the front seat worked on because it was broken(switch malfunctioned), took it in many times to have the passenger side (back) arm rest fixed, it kept coming loose and were told it was replaced which we are sure is not accurate.

Our major concern is the uneven and outrageous wear of the tires and brakes, not to mention vibration while driving/braking (rotors) and the latest an ABS sensor which is faulty and was replaced this morning only to have the same issue on the way home from the dealership. I called them to tell them that I did not feel safe driving the van with the brakes slipping when activated again and they told me they can't send anyone to take the van to the dealership because they are being bought out and busy, "bring it in yourself next week." We purchased it brand new so we never anticipated these problems with it or we would have never bought it to begin with.

My husband became irate with the service manager at Nissan of Hickory, who is no longer here, and was told that they would no longer deal with us or our vehicle.We filed a complaint with NMAC and a supposed engineer came out and met with us, went for a test drive to experience problems we had with the van and told us that the dealership would gladly be of service to us at any time. NMAC even went so far as to give us an extended warranty for our vehicle as a form of re-compensation for our trouble because we started yelling LEMON which has proven to be pointless because it seems like any time we call with an issue, it's not covered and we have to pay for the service/part.

Not only did they get out of replacing our brand new minivan, they suckered us into a worthless warranty. We still have the problems with the rotors/brakes, tires have been replaced once already and going on twice any day now, brakes have been replaced 3 times and again will need replacement ASAP. Rotors were replaced by them at no charge to us to make us happy and when my husband went through the royal run around by NMAC to try to get a hold of someone who had common sense and still valued a satisfied customer, he was hung up on numerous times, waited weeks for return phone calls, was told they would fix the problem and then backed out saying, "Never mind. No, we won't." and then told that other than the CEO of NMAC ,there was none we could talk to and that the CEO did not handle these matters, someone ought to. I have owned 3 Nissans so far and will never purchase another again. I filed a complaint with BBB and waiting on the result.

I own a 2005 Nissan Quest SL with 65,000 miles on it. Just had the Control Arm replaced on the left side due to cracking. Paid $526.35 to have replaced. Informed by the Auto Care company that the right side is cracking too and will need to be replaced very soon, once starts leaking. Also was informed by Technician that Nissan Quests have had many problems with this and Nissan had to replace many of these but will most likely not recall because it is not a safety issue. My car is in great shape and this is a very costly repair for a car with lower miles and in great mechanical shape. Seems like this is a defective part if the seals crack this quickly. Not happy with the expenses I am putting out for my car. Both parts to be replaced will be over $1,000. This product should be re-called.

About three weeks ago on my way to work, I noticed the breaks on my 2008 Nissan Quest were not working properly. It seemed like no matter how hard I pressed, I was unable to slow down. Something "clicked" and they were back to normal. As I was breaking on the turn onto the interstate, I noticed the tension in the breaks was back so I pulled onto the shoulder and put the Quest into park. Once I took my foot off the break the engine revved and the gas pedal went all the way to the floor, all by itself! I had to turn the vehicle off to get it to stop. I had it towed into my local Nissan dealership (where we purchased it new on September of 2008).

Of course they were unable to recreate the problem and the computer system could not identify any problems. Since I had after-market floor mats on top of the originals, they decided it must have jammed under the gas pedal causing the spontaneous acceleration! After one day of investigating, they tried to give it back to me and I refused! I took my stuff out and left it there. I was terrified to drive it (unfixed) and refused to put anyone in my family into the vehicle.

They also refused to give me a rental and told me that corporate would now be looking into the case. I was assigned a case manager and after 2 weeks of being told they would be coming down to look at the vehicle, she then informed me that it would be another 2 weeks until they could come down. She also informed me that it could take up to 2 months for a decision on whether or not they were liable!

I asked them if they would provide me a rental car in the meantime and they indicated I would have to contact my insurance if I wanted that. Of course, this case was so unusual that my insurance would not cover a rental. They did nothing to help me in this situation. In the meantime, I am making $500 a month payments on a vehicle that is unsafe to drive.

I gave Nissan every chance to make things right and they refused! I was very upset at how they handled the problem and will never be a Nissan owner again! I just hope this doesn't become another recall like Toyota had. The outcome could have been so much worse had I not gotten it stopped on time. Who knows how it could have ended! Nissan Quest owners, beware!

I purchased a new 2007 Nissan Quest in June 2007. At 20,000 the brake pads were replaced and then at 30,000 the brake rotors and the brake pads were replaced, costing well over $1200 total. The car was shaking severely when the brakes were applied as a result of the bad rotors. Also, the sliding doors rub against the body of the van, resulting in scratches. I have taken the van to Nissan service 6 times and they have promised to fix the scratches and the doors for free. I will take it back Feb 9, 2010 and let's hope it really happens this time.

Meanwhile, I have noticed other Nissan Quest 2007-2006 vans with the same problem of the doors touching the body when sliding (I see the scratches and have spoken to the owners), so this seems to me a design defect. I spent more than $1200 already on brakes and rotors (at 38,000 miles), also 6 trips to the dealer (and many rental cars, which I have had to pay for) to fix the problem with the sliding door rubbing against the body (still not fixed yet, either).

Overall, I've enjoyed my Quest. It's been comfortable, and the perfect fit for my family. I have some issues with it, but it's only stranded me twice. I've been diligent with the maintenance( thankfully! ) and that saved me when the transmission went out at 55,000 miles. I had driven it to my local tech to check it out, and it wouldn't go into gear to test drive it. I had it towed to the dealer. When I checked in with them, they said they couldn't find anything wrong with it! Later on, the service manager conceded that "it was acting up a bit" and informed me that the "fluid was black" in a tone that amounted to a thinly veiled "maybe you should change the fluid once in a while". I presented him with my service records showing a tranny service at 36k.

He called me the next day and had another transmission on order. It took a week to get it in and installed but once they put the action plan together, they did a fine job. I went to pick it up, and was presented with the bill for the transmission, which was no charge, plus a bill for the fluid change they did trying to avoid the inevitable. In the end, I didn't have to pay for any of it, with minimal hassle. The service manager acted like he just hated to do it,a nd he behaved as if it was coming out of his pocket. That's my worst experience with Nissan, which ended well anyway.

Since then, I've had a brake job done with strange results (one side "burned" the rotor surface) and had to be done over. The brakes have a mild grinding sound, but they work well. I lose a wheel stud every time the wheels come off for new tires, rotations, or alignments. They strip at the base of the stud for some strange reason. Alignments are my greatest annoyance. This van simply won't stay in alignment. $100 to line it up and a matter of weeks later, the steering's sluggish and it pulls to the right. My tech is good about working with me on it, but I'm convinced it's not his fault.

My wife and I have had 3 Infiniti products that performed flawlessly. Being of the same corp., I'd hoped for the same from Nissan. And I still love the van.

We bought a 2006 Nissan Quest in October of 2006. We were aware, simply because we read the sticker, that the vehicle had "run-flat" tires by Michelin. Noone ever informed us that should we have problems with these tires that there was no place of business in our town or even nearby where we could get assistance.

Within the first 6 months we had two flat (caused by nails). This is when we found out we had no resources. We contacted Michelin who flew two tires to our city and had them delivered to our driveway. The wheel and tire were replaced in our driveway and the old tire flown back to their company. This happened on two more instances. So with a second set of "run-flat" tires we continued on.

We now have 4 very worn tires and the only option is to buy 4 new wheel/tire combo at $750.00/tire. If we had been made aware of the difficulties that we would run into, including no support from where we purchase the vehicle we would NEVER have purchased this vehicle.

Of course nobody could forsee the econommic downturn that we would be facing currently, but even with that who can afford to change out tires at a cost of $3,000.00 for regular maintenance.

My guess is that their are thousands of run-flat tires on the roads right now just waiting to blow because their owners can't afford to replace them either. I hope you or your loved ones are not within site when this enevitable occurrence happens. My Quest is sitting in the driveway and I am trying to figure out how I am goign to keep my job without a car!

Oops - almost forgot. 2006 Quests [and later?] have "special" transmisison fluid, which can only be done at the dealership! $33,000 headache with $500 migraines every few months.

I am looking for a class action suit against Nissan and will surely be involved with such a suit. I have had to replace 1 tire/wheel at a assisine cost of $900.00. I only have 17K on a 2007 Quest.

I do not have an issue with the services of Nissan at this point in time, but because this is a new vehicle and I am already having electrical switch (window/door) issues I want others to be aware because there is nothing like going through tolls without a drivers window operational. I had them replaced (drivers side window switch and passenger side sliding door). Now 2 months later the passenger side window is in op.

I would not buy and Nissan vehicles and have convinced friends and family to not buy them as well.

This is in regards to my 2007 Nissan Quest SE with PAX run-flat tires. This van was purchased in Dec 2006 and while we were told the van had PAX tires on it, we were not informed of the extra maintenance required on the tires, or the headache of getting the tires replaced. My husband is active duty military and we received orders to move to Hawaii in 2007. When trying to get our inspection sticker for Hawaii for 2009, we were informed that the tires were bald and couldn't pass the inspection until we had receipt that we had the tires replaced. The van had between 30K and 35K miles on it at this time.

We immediately called the local Nissan dealership b/c the auto shop doing the inspection said they could not order the tires. We found out from the dealership that the tires would take several weeks to order b/c no vans were shipped to Hawaii with the run-flat tires and they had to come directly from the manufacturer. Fine. Most things in Hawaii require more time and are typically more trouble than what we were used to dealing with. The man at the auto shop gave us a temporary inspection sticker that lasted for only 7 to 10 days (which had to be extended b/c the tires weren't in for almost a month), and informed us to be careful not to get pulled over b/c we could get in trouble for driving on unsafe tires.

Anyway after nearly $1800 dollars and almost 2 months of wasted time, the tires were replaced. It was only when I found out the tires needed replacing did I read that they should be rotated more frequently, and learned of all the trouble with these tires. Most people don't beleive the trouble these tires are when I tell them the headache they have been!
Fast forward to June 2009. I knew the other 2 tires needed to be replaced soon. My husband was deployed and my children and I were moving to the mainland to live with my parents. I knew replacing the tires would be an incredible headache again, so I decided to wait until I was back in the mainland to handle it.

Shortly after I arrived in my hometown in MS, I contacted the local dealership and they acted like they knew exactly what they were doing and seemed familiar with the tires, and I thought surely the process would proceed more smoothly than in Hawaii. WRONG. The tires came in, as promised in 3 to 5 days, and I scheduled to have them put on, as we were planning to drive out of town for the holiday weekend and needed our van. They said no problem, I should have the van in plenty of time. Needless to say, the van ended up being driven to every tire/car dealership in town b/c someone would say they could fix them, but then when they looked, oh sorry, we can't do "those" tires. UGH! Finally, the Honda dealership agreed to "fit" my van in their schedule--they would only see their Honda vehicles and sqeezed my van in after I started getting upset, 5 days AFTER I dropped my vehicle off. Finally, 7 days after my vehicle was dropped off, I picked it up and paid my $850 for the 2 tires, b/c apparently I didn't need to buy the entire system, like I was told I had to in Hawaii, which was $750/tire....does anyone know what they are talking about?

I understand that these are "special" tires, but what I don't understand is, don't act like you know exactly what's going on, when, in fact, you know NOTHING about what's going on with the tires. Just tell me up front that it will take 7 days... Also, this dealership in MS is one of the largest (if not the largest) Nissan dealerships in MS, and is located just a couple of hours from where the van was MADE! How sad that Nissan can't even service it's own product.

I promptly placed a call to Nissan customer service to ask what can be done to fix the problem about the tires....will they pay to change to standard tires, or can they offer the tires at a discount, since they no longer put the tires on their vehicles, etc. The first gentleman I spoke to was understanding and seemed to know the problems I was having with the tires (I'm sure he probably hears the same complaints over and over again). He told me he would push the complaint up the chain and I would receive a call in a couple of days. I did receive a call and retold my story to Alexis (no last name ever given). She listened and said that she would look into it and get back with me. fine.

A little over a week later, I receive a call from her telling me that there is nothing Nissan can do at this time, and I should contact Michelin, as they are the ones who manufactured the tires. I told her fine, but why wouldn't they stand behind their decision to put the tires on the vehicles in the first place. Because they didn't manufacture the tires, was her reason. I told her it was pitiful that they would choose to treat their customers like that. this is the 2nd Quest we have owned....the first being a 2004 model and we lived through them getting all the "bugs" out of that model (i.e. electronic system failing, side doors having to be re-hung b/c they were scraping the paint off the side panels, the rear bench seat having to be re-installed the week we brought the van home b/c it wasn't bolted in properly...the list goes on).

The 2004 van was in the shop at least once every month for the first 6 months we owned it. After that, it had to be something major for us to take it in...we had given up! Then when the 2007 models came out, we kept receiving flyers in the mail encouraging us to check out the new van, letters essentialy telling us that they knew the 2004 model was piece of garbage, come drive this one, we'll give you a good deal. We figured we couldn't possibly have as many problems with a 2nd van as we did the first, so we took advantage of their offer.

While we have been please with the van overall, the PAX tires and the attitude of the people in customer service have just turned me off. When my husband returns from his deployment, getting rid of this van is one of our top priorities. We also will NEVER purchase another Nissan product again, and will make sure we try to discourage others from making the same mistake we did.

The most recent time the tires were replaced, my family was planning on taking a trip for a holiday weekend. The service manager did not feel safe with me driving on the tires (we were going to be going about 500 miles RT). They arranged for me to drive a rental (at their expense, thank goodness). They wouldn't even offer me a car from the lot....I had to drive across town and ended up with a low-end Dodge Caravan. It got us where we were going, and we had the space we needed with the carseats and family members, but Nissan should have been a little more accomodating. Maybe they are as ashamed of their product as we have become!

My 2006 Nissan quest,with only 30,909 miles ,4 mos out of warantee developed loose wobbly steering. Diagnosed as worn,?defective bushings requiring new steering wheel at a cost of $1,ooo. Still awaiting call from Nissan Customer service. I feel there should be no cost to me since this appears to be a factory defect. Boy am I angry. This vehicle is treated well and outlay of any money for a factory defect is outrageous.

My Nissan Quest was just 3 years old last month and the abs actuator system assembly malfuctioned and needs to be replaced. The estimate charge is $1700. Obviously it is a faulty part, and not something typically needing replacement as part of required maintainence. I contacted Nissan and was told that my case would be fowarded to the NY regional customer care dept for review. After 8 days and numerous phone calls I am informed that Nissan will not offer assistance in this repair because it is past warranty. Again another instance of Nissan not backing their products or offering finacial assistance for faulty/defective parts!!

I now have to pay out of pocket to repair my van and have been without transportation for 10 days. I would never recommend a Nissan product after being a loyal customer for 20 years!

We have a 07 Nissan Quest with the PAX run-flat tires and we needed to get two tires replaced so we went to the dealership and they said they dont even have the equipment to change the tires, the only place in town that can change them is about 25 miles from our home. we were never told how big of a hassle these tires were going to be! First of all they cost around $400 dollars a piece and you can only expect around 20-25k miles out of them plus they charge extra for labor because they take so much longer to put on than a regular tire, then they have to charge an extra $20 per tire for these special gel packs they have to use.

And if you want to just get rid of them all together and buy regular rims and tires, you cant because there is no place to put a spare tire! My wife and I are so frustrated. none of this was disclosed to us while purchasing the Van. I can only find a class action lawsuit involving Honda and Michellin, but somebody needs to get the Nissan customers involved in something like that. I know I am not the only one out there in this situation!

for all 4 tires to be replaced it cost over fifteen hundred dollars, and they only last around 20-25k miles which is rediculous. we also cant even take the car to the dealership to have this done we have to take it down town and it takes over a hour and a half per tire! Michellin and Nissan have completly abandoned these special tires.

My daughter purchased a new 2007 Nissan Quest in Austin, TX. The car had run-flat tires which cost $420 each according to the window sticker. In the 1st year she had her first flat tire and took the auto back to the selling dealership to fix the tire. They were not able to fix the tire and sent her to a tire store in downtown Austin. To fix the tire cost her over $80. Two weeks ago, the car with 31,000 miles, had its second flat.

My daughter was in Junction, TX, at the time, a small town 100 miles from San Angelo where she now lives. She and my four-year-old granddaughter were stuck as no one in Junction could repair run flat tires. So, my husband went to help her. He put air in the tire to get it to a tire repair store where they were able to plug the tire so she could drive the car 100 miles into San Angelo.

In San Angelo, she took it to the Discount Tire Store to get it fixed. They were unable to fix it. However, they did tell her the tires were legally bald and had to be replaced. They said she would be unable to get her car inspected with those tires. And the car had only 31,000 miles!!! And they cost $1,680!! These Micelin tires were a great disappointment!

Apparently a special machine is required to repair a fun flat tire. Nissan doesn't even have that piece of equipment. Nissan sent her to the Honda dealership, the only place in town that had that piece of equipment. I feel that Nissan is at fault for selling cars with this type of tires, especially in Texas where cities are far apart. There is no spare on a car with run flat tires. Supposedly, the consumer can reach a place within 50 or so miles to get it fixed. That is certainly not the case in this or in many situations especially when there are so few places that even service the tire. Yet the original dealership really touted those tires as being a real asset to my daughter when she purchased the auto.

She has decided she no longer wants run flat tires. That is requiring her to purchase five new wheels and five new tires (regular tires cannot be mounted on the run flat wheels.) I called Nissan and explained the situation asking for their assistance in this matter. I requested that due to the safety issue involved, they at least offer to give her five new wheels so she would then be able to replace the tires with regular tires. They would not agree to help in any way. I talked to the local dealership, the selling dealership, and the Nissan Corporate Customer Service.

No help was offered; my daughter is just stuck with having to pay the total cost to replace wheels and tires. I feel this is very unsafe and very unfair. Nissan has taken advantage of its customers by touting run flat tires as being wonderful when they are really an expensive nuisance. They have apparently found this out as they no longer put this type of tire on their vehicles.

Why then was there not a recall? When my daughter first took the car to our local dealership to see what they could do (as she has all the extended warranties she was able to purchase from the beginning), the customer service rep told her Nissan never put run flat tires on their autos. Heather assured him that she bought the car this way. He then sent her to the Honda dealership. We are very dissatisfied with this answer. We are also very dissatisfied with Michelin for the quality of these high dollar tires. In addition, when I first learned of the situation in Junction, I called the 800 number to get roadside assistance as my daughter has that service through both her cell phone service and her extended automobile warranty. I was told that due to their being run flat tires, there was no help available.

this is in reference to the class action lawsuit filed for honda and acura in regards to the michelin running flats XSE. The class action lawsuit should also be for the nissan quest model. i want to complain to see what can be done in regards to this because we are victims to this monolpoly that michelin created with the rim company and tires. Any information in reference to the next step in this process will be greatly appreciated.

i am digusted with the fact that we have to pay for an error that michelin made. the rims and the tires costed me over 1800 dollars and i feel the owners of the nissan quest that purchased the running flat option because it was advertised as a superior tire we were had by michelin. Thank you

we had to purchase new rims and tires for a total cost of $1800 plus labor. Any information will be greatly appreciated.

In May 2004, I purchased a 2004 Nissan Quest in Niles, IL. At the same time, I purchased an extended warranty for 5yrs/60,000 miles for $1095.00. When I purchased the vehicle, there was a 3yr/36,000 mile factory warranty. In December 2008, I took the car in for repairs to a dealership in Texas (moved to Texas in 2007) and learned that Nissan had extended the factory warranty to 5yr/60,000 miles in 2004 because of numerous problems with vehicle. I never received any notice of this extension.

In January 2009, I contacted Nissan concerning this issue and finally ended up speaking with one of their regional specialists, S. McGuire, who told me there was nothing Nissan could do for me since my extended warranty or service agreement had expired because my car has 61,000 miles driven. My complaint does not concern the expiration of the warranty. My complaint is that I paid for an extended warranty that I did not need since the factory warranty was extended by Nissan without notice to me. Nissan's position is that it is unwilling to reimburse me or even extend the warranty beyond the 5yr/60,000 miles.

I feel that I have paid $1095.00 plus interest in financing the vehicle for coverage that duplicated the factory warranty. In essence, I paid for something that I did not need. If Nissan had notified me of extending the factory warranty, I would have cancelled the service agreement pursuant to its cancellation provision and paid the cancellation fee. I firmly believe that I am not the only consumer in this situation regarding the 2004 Nissan Quest. There are probably consumers who are not even aware that they paid for an extended warranty for which they received no benefit.

We bought a brand new 2007 Quest SE at the end of 2006. I really like the van itself, but who ever heard of a brand new van, which (was/is babied) needing rotors sanded smooth, at 9 thousand miles? and now it is Jan 2009, only 23,000 miles on it and they are telling me I need new brakes both front and back, and the rotors smoothed down again. I asked how much for this, and they said 8 hundred and something. They also said the belts had to be changed to, again at 23,000 miles.

My husband got on the phone with them and argued about this, he said how can this be at 23,000 miles, they said that the van is a heavy van, but just before that she said that the brakes are not heavy duty that are on it. Why would they put cheap brakes on a van that they know is heavy? They also said it was the way I drive that caused the brakes to go so fast, we said funny because I have been driving a Santa Fe for 4 years and only had to change the brakes one time during these 4 years. We just put the second set on and the suv is 6 years old. Maybe I will get another Santa Fe, at least their warrenty is 10 years or 100,000 miles.

Needless to say Nissan are not doing my brakes, the van goes in for every service on time. But brakes this early, no way. I have had a few other minor things wrong with the van which they did fix. I was going to buy another Nissan Quest but not now. We know allot of people and we are spreading the word, Nissan will be loosing lots of people who might have been looking at buying one of their vehicles. There warrenty [is bad] also.

I lease a nissan 2006 quest se which has Michelin run flat pax tires and was not told how much it would be to replace them. My first flat about 4 weeks ago I noticed I have no spare tire, you can't even carry a spear for this type of tire.

These tires are 815.00 at a nissan dealer this is just not acceptable, I have gone to only one other place that can actually replace these tires costing $400.00 a piece now I have been without a car for two weeks because they are waitng for this tire to come in and no other tire places can get these tires or put them on this is so ridiculous. On top of leasing this car there is nothing I can do and the car has to be returned with the same tires that came on it. I don't really no who is more at fault Nissan in the first place for putting these tires on this car and giving you no choice to replace them or michelin for selling these tires in the first place.

I have a 2007 Nissan Quest I purchased from East Charlotte Nissan brand new. I took it into the dealership becuase it was making a knocking noise and often puffing out white smoke when I started it up. I recieved a call from a tech stating the engine was blown. With little explaination as to how they came to that decision they informed me I needed to provide them proof of maintainance records. I could only find one reciept which was a recent one less than 30 days from the date of my last oil change and brake job. I contacted one of the one the garages I used to have two oil changes done to see if he could provide me with a copy of my reciepts that I could send to Nissan. He refused to give them to me.

I also in the mean time had tried to contanct another gentleman that did mobile maintenance on vehicle and although it took him a while he found the copies and faxed them to me. I sent the 3 copies of the reciepts that I could get to East Charlotte Nissan so they could get them to Nissan Corporate. After over a week of waiting I called the dealership to see what the outcome was and they denied the claim becuase the VIN number was not on any of my reciepts and the two reciepts from the mobile mechanic had 97 as the year instead of 07. I am just outragged. I have 3 children, two go to two different schools, and one is only 14 months old and was the whole reason I decided to get the VAN. She go to a family members house on the other side of town. I own 3 retail stores and have no transportation.

I paid about 300.00 for a rental car for several days becuase at no time did I think my claim would be denied and Nissan would reimberse me for the rental. I have stopped making my payments because I cannot afford to pay my car payment and have no car. I am currently borrowing a second car of my mothers that is truely on its last leg. I cannot tell you the amount of problems this issue is causing me. still to this day. HELP!!!

Purchased 2005 quest on 11/4/04 new and purchased security plus extended warranty. At 7,000 miles noticed rust on foldaway seat hinges dealer replaced. Changed brakes and turned rotors at 34,000 and 59,000 miles. Replaced rear shocks and springs at 61,000 miles. Extended warranty covered springs but not shocks. I argued that this was not normal and should be covered. That the springs could have caused my shocks to go bad. The dealer said it could be the other way around. My rear tires weren't even feathered which shows that shocks are bad.

Brought the car in for a front sunroof leak on jan 2007. Said it was drainage hose and was replaced. Now i have a leak in my rear skyview that put water in my foldaway compartment or on passengers. Extended warranty won't cover this saying seal is a wear and tear item. On top of that dealer charged $98.00 for the diagnosis. They said they don't fix that but will have to subcontract out and charge more for the repair. Whoever heard of a dealer not repairing a car. Said it's body work because there is rust under the body panels and headliner. The front sunroof is also showing signs of rust on the glass panel. Overall this vehicle has a lots of little things wrong with it from fuel guages not regestering fill ups to side doors not closing all the way. They happen intermittently but still they happen. For a $40,000 vehicle you expect more from nissan and they just deny claims even with thier best extended warranty.

Over the 3 plus years that I have owned this vehicle my repair cost and what the manufactorer calls maintenance is way more than any of my vehicles combined. Not to mention rental cars at $40.00 a day and my personal time taken off from work to fix these items. And the last item with the rust and shocks cost me 3 days of my vacation only to be told that the springs were on back order. Spent $950.00 alone on brakes and shocks just this week for a car with 61,300 miles and a $1,500 extended warranty from nissan. Somebody needs to make them accountable for their product.

El 29 de julio del 2008 lleve mi Quest 2004 a servicio porque tiene un ruido en el motor al encenderla y una ventana de la puerta que se congela y no sube apropiadamente. Me indicaron que el ruido era casi nada ya que la encendia y era dificil de percibirlo. Supuestamente esto deberian ser los lifters del motor por no dar mantenimiento apropaiado. Me dijeron que se le efectuara un flushing al motor y cambio de aceite por primera vez y que luego de esto cada 1000 millas tengo que cambiar el aceite de motor consecutivamente por varios meses para ver si el ruido mejora. Despues de 3 dias con mi vehiculo cuando lo fui a buscar el ruido estaba ahi. Me dijeron que despues de varios cambios de aceite a lo mejor mejora. Me chocaron la guagua y la puerta en la que trabajaron porque la ventana no subia me le botaron la lampara. Al dia siguiente cuando encendi mi vehiculo el ruido que esta tiene es asombroso. Anterior a lo que hicieron era dificil oirlo, ahora tengo una orquesta en mi motor. Mi guagua esta proxima a cumplir las 60,000 y me pregunto si lo que estan tratando de hacer es que esto suceda para no honrarme garantias?

This is the BAD experience i had. I invested almost $19,000 in a 2 year old used Nissan Quest Van in 2006. Being that I spent so much on it and because I believe so wholeheartedly in the quality of the Nissan motors, I was confident when I bought this van that it would last me a long time. Well, one year after I bought it, I had to have a front and rear break job which cost me $2,600. This past Jan. it needed something else that cost me $900.00 and they told me then I needed a timing belt job to be done to it and the approx.cost on that would be $3,400.00--I said forget it, I cannot afford it. I am still paying my credit card for the $2,600. brake job from the year before!

So, just this past week my engine went! Totally gone! I had to have the van towed to the dealership where they proceeded to do nothing for me other then sell me another car. They did not even give me any break on it or anything. So, my 2004 Nissan Quest that I purchased from this Nissan dealership in 2006 with 34,000 miles on it...which a year later I had to sink $2,600 for a brake job and a year after that i have no workable car--It's shot. So, my nearly $20,000 I invested in this car because I believed it was a quality name brand motor is now out the window in two years! I just LOST OUT on $20,000 and this dealership did nothing for me at all. Granted I did put alot of miles on the car, while I had it (70,000) but I expected for my $20,000 i would have the car for a good 8-10 years (those engines should last 200,000 miles and I always got my oil changed when I should etc.!) I am a mom with 4 children, I need a car, and I can not afford to be out my $20,000 investment.

I believed that Nissan had a quality engine- but I got screwed royally here. I had to pay $150.00 to tow the car to the Nissan dealership here. I needed a car, so they sold me another one, but they really gave me nothing off on it, I was kind of stuck, I need a car, I was'nt going to pay to tow my car somewhere else...so what else could i do. I do not feel like they did ANYTHING to compensate me for the HUGE LOSS i have taken from this dealership. They gave me nothing off this Nissan Sentra I just purchased at $11,000 for a 2005 Sentra with 43,000 miles. Now I have to pay a $220.00 a month car payment when the other one I had payed off (from money i got when I sold my house). How is this fair?

I feel I got a lemon from day one with all the money I spent on that Quest I feel they should have GIVEN me that 2005 Sentra, or at the very least taken a couple of thousand dollars off! They hardly cleaned it, and left me w/ practically no gas in the car. What the heck, they did absolutely nothing for me and I am [upset]! I can not afford to just be out $20,000 like that. My husband is out of work right now and a $220.00 car payment is the LAST thing we needed right now. The VIN # to that QUEST WAS: 5N1BV28U64N363694 , I saw that it was originally a "rental" vehecle. I wonder if there was any negative stuff on it that was never reported to carfax or if there is anything that NISSAN the company may be nice enough to do for me (anything! free oil changes? anything?)....for the horrible way I was treated and not compensated in any way for my HUGE losses by this dealership? Please let me know-

I purchase a brand new 2004 Nissan Quest. Within 3 months I started having problems. When I took it in to the dearlership, they could not recreate the throttling noise, but made note of it. After several trips and out of warranty, they said they found that there was no oil in the car! I asked how can that be, I had the oil changed 2 weeks ago. Never the less, they said that I'm responsible for makeing sure oil is in the car and it was not covered under the warranty. I argued that I didn't know there was no oil, no sensor warned me, and I didn't check the oil because I had recently had an oil chnage! In the four years that I've owned my Nissan, I have to add oil about every 3 weeks. The throttling noise still exits and blue smoke comes out on every cold start. Now other things are happening, like miss firing, catalytic converter, and the O2 sensor. It's always something wrong with it. It's very embarassing to always have car problems with a car that still looks new!

Please see what can be done with these defective tires. I think we have been taken for a ride and never expected to have to replace 4 tires all at once in such a short amount of time and with only 34000. miles. Several things needed to be replaced already as well. Not very please with the quality of the van. Prompt attention to this matter would be greatly appreciated. Thank you

Special ordered our Quest in April of '04 and received in July. From the moment we drove off the lot we began having problems - from something as major as a whirring in the engine to the extras we paid for not working properly. I actually saved 3 work orders from 3 dealerships that list the problems we were having that never were fixed. Now that the car is not under warrenty we have a list of items that as still not fixed paired with some major engine issues that should be covered by an extended warrenty we purchased (not from Nissan.) I have contacted Nissan USA and have spoken with the regional rep but she has told me I must pay for a diagnostic test before they will review my file for any Good Will monies from Nissan. Here is the kicker: the diagnostic test would have been covered under warrenty, so why wasn't it performed before? This ordeal is making me sick because we are now stuck with a vehicle that we either must pay out of pocket to have things fixed or drive a vehicle without use of the extras that we paid for or both. Nissan is not willing to stand behind their product and take responsibilty for their lack of quality. I need help getting this van fixed at their expense, not mine!

Nissan does not stand behind its product! It lacks the quality you thought and imagined nissan would have but does not. We own a 2004 Nissan Quest, and from Day one we have had several issues with the mini van including an engine tick that Nissan refuses to help us with, sliding doors that freeze shut everytime it gets below 20 degress. numerous recalls on the van, we paid over 40K for the top of the line nissan that is not worth 2 cents. Nissan USA is got to be the worst car company made in the USA. great styling but terrible quality threw and threw. Never By a nissan again! They will not support the product period.

Bought a new Nissan Quest while on vacation, in June 2006. Car came with Michelin No Flat Tires, we were advised to purchess a Service agreement on the tires because they were very costly,we did, not only will it not cover these tires but the tires can not be fixed. As a result of these tires being on our Nissan we had to buy new tires, wheels,sensers,lugs for 5 tires(You don't get a spare with No Flats

I currently lease a 2004 Nissan Quest. My lease is up in August 2008 and my transmission broken down on me in January 2008 @ 63,700 miles. The warrantee on the vehicle covers 5 years or 60,000 miles. As you can see, I am over the miles by 3,700 but the product should not have broken down at only 4 years of age. Emma Lancaster (Customer Service Rep. North American) and the Nissan Corporation were not helpful in solving this problem of replacing the transmission at no cost to me. After waiting 2 weeks for Emma to return my call with a status of the situation, she informed me that I must supply proof that I had all necessary maintenance done on my vehicle. I then submitted receipts from independent station owners indicating that all necessary maintenance was preformed. After waiting yet another week for an answer from Emma and Nissan, Emma informed me that Nissan would not pay to replace my vehicle because I did not have my vehicle serviced at a Nissan Dealership. However, two weeks prior Emma Lancaster admitted to me that the transmission should not have broken down at this point in time.

I purchased a new 2007 Nissan Quest in August 2006. I had problems with it right from the start like engine noise that the dealership never could resolve. In June of 2007 I took my Quest in for routine servicing plus I had a tailight out and they were to fix that as well. The work was completed and several days later while my Quest was parked in my garage, turned off and without the keys in the ignition, my Quest caught fire. We attempted to put the fire out and called the fire department who responded and got the fire out. I called the dealership right away to inform them of this event and their actually words to me were So why are you calling us? I then called Nissan USA who did agree to conduct an investigation into the fire. After the investigation was concluded they determined the fire was started in the wiring to the tow hitch on the back of the vehicle which was on there when I purchased it. Nissan USA stated that they did not put the tow hitch on in the factory and therefore it was not their problem. They further stated that the dealership was claiming they did not put it on either. I explained that I have pictures from the day I bought it and the tow hitch is on there so one of them put it on there. The dealership will not take or return any of my calls (I have made too many to count).

I had ny Nissan Quest minivan seviced last Sep.30,2006 and my car stalled in the middle of a busy intersection,got towed to my trusted mechanic's house for repair.My mechanic found out that the oil filter was missing, had the car didn't stall, the engine could have blown up with me inside. I notified Nissan about the findings of my mechanic in writing with my mechanic's statement. I waited for their reply. Sent another letter of follow up but Nissan did not respond. I called Dave Rapier to find out what his decision is last December 2006 and only able to talk to him last Friday Jan 5, 2007.

He said that Nissan does not claim responsiblity for the missing oil filter and they can't give me any consideration for any of the damages and incoveniences that I incurred. He even said that my car could have been vandalized and somebody could have taken out the oil filter. What a lame excuse! I told him that I only drive from home to school and some errands and we have a remote control operated garage door and the car has an alarm and no one can open the hood unless you break inside the car and this has never happened since we had the car in 1998.

I only go to Nissan for oil change for all our Nissan cars and I have a record with them since 1992. I only go to our mechanic for major maintenance or repairs because he has personal concern for our safety being our friend for 16 years. But for oil change, Nissan is more accessible to us plus it's a Nissan car, so I only go to the dealer service department.

As a result of this, I missed a few hours of work, had to ask somebody to pick me up from the place I got stalled, bring me back to work, pick up my children from school,pick me up from my place of work and my husband and I had to drive all the way to San Francisco, Ca to borrow my daughter's car so I can have a car to use for the rest of the week while my car is being serviced by our mechanic.

The fear and thought of getting hit when my car just stopped in the middle of a busy intersection (around lunchtime)stressed me so much and my workload that was waiting for me that needs to be finished that same day, I had to work double time to make it on the deadline(test scores to be submitted to the county - Education Dept.)We had to borrow a substitute car, gas it, cross the Bay Bridge, compensate the person who helped me pick up my kids and performed my job. All of these contributed to my stress and I had to pay the mehanic also for servicing my car.

I'm not asking for big compensation, just what is right and what is due me.Please help me as Nissan is a big company and Mr. Dave Rapier did not even showed sympathy to what happened as a result of their last service performed in my car. Thank you so much for giving me this opportunity to voice out my side. I look forward to hearing from you at your convenience.

2004 Nissan Quest SE Model-Purchased in August of 2003: Along with many of your other readers, I also have had numerous problems with our Nissan Quest. There have been ongoing problems since day 1 of this purchase. To name a few: 1) Sliding doors rattles and seemed to not shut properly 2) It has been through a major recall and another one that has to be completed soon. 3) Rear captain chair rattles 4)brake work had to be done fairly early into ownership of this van. 5)Check engine light problem 6) Wind noise at the sunroof 7)Car would not shift out of park 8)Problems with engine starting-10/10/2005, 3/20/2006, 11/6/2006, 11/18/2006, 12/2/2006, 12/6/2006, and most recently 12/25/2006. This has been an ongoing problem and the dealership can't seem to find the problem. This can not be normal with a new vehicle. This car is really pretty and fancy but don't waste you money. You WILL be sorry.

1

January 27, 2005 I purchased brand new a 2004 Nissan Quest from a Nissan Dealership. Within the first few months the brake rotors needed turning. Now on April 19th, 2006 excessive vibration while braking required a visit to a Nissan dealship for repair as safety was of a concern not to mention the irritation of the vibration. The vehicle had 29,196 miles on it, driven mostly on flat land under good driving circumstances. It was determined that the brake pads were worn out and needed replacing and the rotors needed turning.

The dealership as well as Nissan headquarters, who was contacted, claim this was normal maintenance and refused to cover it under warranty thus costing me $339.68. The warranty for a 2004 Nissan Quest is 36 months or 36,000 miles whichever comes first. While the warranty does state pads and rotors as a normal maintenance item I content it is NOT normal for brakes to be worn out on a vehicle at 29,196 miles. The manual also states on the warranty that the exception does not apply if it is due to defects in materials and workmanship. Brake pads worn out at 29,196 miles is a clear indication of a defect in materials and workmanship and should be covered under warranty.

A Similar problem resulting in a lawsuit (listed on this web site) on October 12, 2004 states similar problems with Nissan Brakes but on a Infiniti G35. The resolution there was that Nissan ammended its warranty to cover the brake pad and brake rotor for the first 3 years or 36,000 miles. In a statement from Nissan from Coleman Stephens of Nissan National Consumer Affairs was that: Nissan does not cover normal maintenance services as specified in your OWNERS MANUAL such as brake/rotors replacement.

As part of normal maintenance, brakes/rotors are to be iinspected and/or replaced (if necessary) every 7,500 miles or 6 months, whichever occurs first This statement of replacement at 7,500 or 6 months further indicates a defect in materials and workmanship and for that matter outrageous to expect to replace brake pads and turn rotors at least every 6 months! This was not indicated that such extravigant costs in maintenance would be necessary when the vehicle was purchased. No other manufacturer of vehicles require this nor is it necessary. In a side note, normal maintenance on the 2004 Nissan Quest has been very high, at only 30,000 miles the 30,000 miles service cost $390! Also an unexpected expense for a new vehicle! In a discussion with various mechanics it seems to be common for Nissan products to have brake problems and it was suggested that I purchase third party parts which would last much longer than Nissan parts.

I did not plan for a cost of $339.98 for a brake job since I thought the vehicle would be covered for problems under warranty terms. I want Nissan to re-imburse me for the $339.98.

As a mother of 4 small children, my options for what to drive are limited and with gas prices rising, my husband and I thought we were doing the right thing by opting for a 2005 Nissan Quest. We couldn't have been more wrong. The van is unsafe, unreliable and lacks quality. All the things you never hope to say about a car. I have had it in the shop for about 3 weeks total for repeated problems with everything from the doors squeaking and creaking to the fuel gauge not showing that I put gas in the van. The poor design in this van is unforgivable.

I trusted Nissan to provide my family with a quality product to keep my children safe and they have failed. The automatic sliding doors on these vans will not stop for small objects, the buttons to activate these doors are low, so my kids can reach them and push them to close while the their siblings are climbing in. Really Nissan does it take a child losing a hand or a finger to make you realize, a SERIOUS design flaw in a van designed for families?