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Nemet - Extended Warranties

Nemet Automotive • Changing prices • Lease terminations • Extended warranties • Advertising • Honoring court judgments

Rey of Glendale NY (7/12/03):
I bought a car last June (Maxima 2004) and they offered me an extended warranty and VIP club member. It came out to $2500 extra beside the $32000 car price. After 2 days I went back to the dealer to cancel the extended warranty and $1000 for free lifetime oil change and they don't want to give me my money back. I went back 3 times and everybody was very nasty, especially Mr Slotnick, the finance manager. He doesn't want to talk to me because they got my money from the car. But when I'm ready to pay the car he's very nice to me.

Before they sold me an extended warranty he show me a long list of what can I get for extended warranty which is a NISSAN SECURITY+PLUS. When I got home I read all the papers he gave me and I thought everything is ok. After few days I call the Nissan company to find out if I'am in the computer list alrady, but they said I'am not a member of Nissan Extended Warranty.

Guess what -- they give me a different company instead of NISSAN company extended warranty. My point is I bought a brand new Maxima 2004, they should give me a Nissan Extended Warranty, not a different company.

Bharat of Baldwin NY writes (4/15/03):
I purchased a certified 2000 Honda Civic from Nemet Nissan of Queens. The initial cost of the car was $9000. It was the last day of May and they rushed me through the sale so they can tend to other customers. I told the finance person that I did not want any extra on the car except for the extended warranty. Not knowing that he slipped a paper in the contract for an replacement program which enrolls me into a VIP program that will allow certain maintenance done on the car at discount prices and in case the car gets stolen they will give me $7500 to put towards a new car purchase.

After leaving the dealer I realized that the salesperson did not give me my receipts for my car so I called and asked that I come back and get my paperwork. They told not to worry about anything that I can come back in the morning and pick it up. When I went back in the morning I was told that the salesman was not in and that I should come back tomorrow. I finally got the paperwork after three days. After sitting down and reading through the paperwork I realized that I was charged for the replacement program. I immediately called the dealer and told the finance person that I was not interested in that program which is going to cost me another $3600 and that he take it off of my contract, he then told me that it was too late for him to do anything about it.

They intentionally kept my paperwork away from me so that the three days that I had to change or reverse the deal passes by. Now a car that I originally purchased for $9000 is going to cast me $19,800 and they refused to take off the extra charges for things that I did not want in the first place.

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