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Nemet - Lease Turn-Ins




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Daniel of Brooklyn (8/24/03):
As per my new car purchase, Nemet Nissan was to take in my Mitsubishi Montero as a lease return. Although they don't sell Mitsu's, they told me they could take it in and I could drive out in my new Maxima. They said it was everday practice for all new car dealers. Because the lease buy-out was too high, they would just send the car to a Mitsu dealer. They transfered my plates and I was on my way, happy with my brand new car.

All the while, they reassured me everything was fine and I had nothing to worry about. Thank God they gave me a signed "Odometer Statement" for the vehicle or I would not be able to do anything. They ended up keeping the car on their lot for three months. It wasn't long before Mitsu started sending me letters and bills. I contacted numerous people at Nemet and spoke with them dozens of times. Each time I either got the run-around or was told not to worry because it was now their problem and the "Odometer Statement" relieved me of any financial charges. Luckily, I kept records of each phone call.

Needless to say, Mitsu wasn't interested in our dispute. They wanted their car and 3 month's of charges. Mitsu ended up hiring a repo agent to go and recover the car because Nemet would not bring it to them. A repo fee and storage fees were added to my outstanding balance. I eventually had to pay the $1500.00 to avoid a bad credit report. Nemet never accepted any responsibility and always told me this was between me and Mitsu. Only after I paid Mitsu and told Nemet I had planned to file numerous complaints with various agencies, and take them to court, they offered me only $200.00. It has now been almost a year and I have cases and complaints pending against them with many agencies.

They told me whatever they had to, and made false promises just to make a sale. After I left with it, they never concerned themselves with me again. Their irresponsibility cost me $1530.00 and I want it back.

He's probably already done this but if not, Daniel should also file against the dealer in Small Claims Court.

Alice of Brooklyn (10/9/00):
We turned a leased vehicle into Nemet when we leased a jeep from them. We had a balance of $4072.00 left on our lease including the mileage overage. The dealer told us we were approved and that they would take care of the above amount. Once we obtained the jeep, we learned three months later that they only paid out the payout amount to the bank.

As a result of their behavior(they never told us they would only pay the buyout amount), we now have to pay for the Jeep we leased plus the mileage overage to Chase Auto Finance. Instead of paying one lease payment as we were led to believe, we are paying two. Had the dealer been honest with us, we would have waited until we settled the old car before contracting for the new one. When we confronted them, they said that it is the normal course of doing business, however, the Honda dealer down the street from their location, informed us that it is not the normal manner of doing business.

Robin of Brooklyn (1/20/00):
My father financed a car on 12/30/99 and passed away on 1/1/2000. The dealer doesn't want to give back the down payment or partial. They want my mother to sell them the car back at book value. My mother is retired and on a fixed income and can not afford to pay for this car. My mother and I are suffering from emotioal distress. On top of my father's sudden death, we have to deal with a insensative, uncaring dealership.

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