Nemet Auto Group

Over the phone on January 25, 2012 I agreed to full price $14888 for a 2010 Hyundai sonata. I would then fly in to get the car Friday, January 25, 2012. To confirm exactly how much money to have the check made out for, I confirmed several times over the phone that there were no added on fees and agreed to buy the car and fly in Friday, January 27, 2012. I then bought my non-refundable ticket.

About an hour later one of the used car managers called me and said the sales person was wrong, there will be a $395 delivery charge and a $300 prep charge. I said that was not what I was told. He said there was some confusion and asked if I wanted the car or not. I said only at the original agreed upon price. He said have a nice day and hung up. Seedy and dishonest. No other words needed.

I purchase my car from Nemet Motors located in Jamaica Queens one year ago. One month after purchasing my car, I start having problems. I call Nemet Motors multiple times and left messages for the sales representative and his supervisor to return my call and I didn't receive a call back. I drove my car to Nemet Motors to explain problem to them and I got the run around. The sales rep who sold me the car would hide from me when he sees me coming.

To get my car fixed it will cost me $600 to $800, which Nemet should pay for since I start having the problem one month later. So far I had a new transmission put into my car and a new shift gear box. Nemet sold me a car that was in a bad condition. I will never purchase another car from Nemet and their customer service is really horrible.

First, I want to tell everyone that I see complaints about the extended warranty scam. They tried to get me with this too, but you can easily get out of it. No matter what the dealer or finance officer at Nemet says, the bank does not give you a loan based on the fact that you take or don't take the $2500 warranty. That decision does not factor in to the fact whether your loan is approved or not. If the dealer is pushy about this, just threaten to walk away he will budge.

However, if you already accepted the warranty, you can get out of it. Most extended warranty companies are required to give you an opt out within 60 days. If you cancel after 60 days you get a pro rated refund depending on when you cancel. Just look up the company online and search for their warranty cancel request form. I did this and got my warranty credited to my loan. There is no reason you should take a $2500 hit unless you want the warranty (which is useless if you read the fine print).

Nemet lied about the cost of the trade-in and told me that the bank requires me to purchase a $2500 extended warranty. I had to put at least $500 down. This was on 10/15/11. When I left, my car had no gas! Two days later, the dash said I have low washer fluid and "perform service". I get hot air blowing in from my vents when I drive on the highway and my passenger mirror shakes more than normal. On 11/3, 19 days later, my car didn't start after I stepped out to drop off my kids at school!

Nemet's response was I deprogrammed the key, or I put the car in "sleep mode", and when I asked how did I do this, Nemet can't answer me! On 11/24, Thanksgiving, my car didn't start again for the 2nd time! Nemet says they don't know why, maybe it's the battery. I get back the car on 12/3, a week later! On 12/5, 2 days later, my car didn't start for the 3rd time! That's what you call a lemon, people. My car was out of service for 17 days since the 2 months I got it from Nemet! Buyer beware! Know your rights as an automobile buyer. Do not get scammed by Nemet!

On October 15, 2011, we went to Nemet. They lied about the prices given for our trade in ($1500 less) and have charged us $2500 for an extended warranty that Vincet (finance person) said was required from the bank (which is false). The car, a 07 Jeep Commander, has some kind of ignition problem. It just wouldn't start. It happened on 3 different occasions, 11/3, 11/24 (Thanksgiving), and 12/5. The car has been out of services for more than 15 days within 2 months. Wait, there's more. We are still waiting for the registration. The manager, Scott **, said we can go and trade in the car to another dealer and refused to take the car back as a lemon.

My sister and I went to Nemet on Monday of August 29, 2011 to gather information on Hyundai SUV's. Russell, our salesman, told us that he would make "things work". He quoted to us a price and a monthly payment plan. He said the prices were for a 2012 Santa Fe. When we came back to make the deal two days later, he denied saying the prices he quoted. His whole pricing quote was changed and was thousands of dollars more. He acted very discriminatory towards women.

In addition, he was very disinterested. He did not offer to show us anything else or make any other suggestions. He also denied making a copy of our driver's license, when we asked for the copy back. The entire staff was rude and unhelpful, and Russell was completely dishonest with us. In fact, there was a special promotion going on for this car (we found out later), and he never even mentioned it to us. We came to buy, and he simply did not help us in any way. Buyer beware, this dealership is not to be trusted!

I bought a car from this dealership in May 2011. This is my worst experience ever in dealing with a dealership, having purchased a number of cars before.

The salesperson pretended to be sincere. Of course, the price he gave was totally different from price advertised online, but to give him a benefit of doubt, we agreed on a price and I thought I had bended backwards enough so everything should be straightforward.

Then for the nightmare, I met Sid, the finance director. This guy should in no way be working with any company, whether reputable or not. Simply put, he is a crook, a cheat, and a disgrace to an auto business.

Sid changed everything and added so much money that simply did not make sense. He wants you to sign everything in a hurry and pretends to be professional. He is simply a professional crook. He is unfit and unqualified to work with any establishment where financial operation is involved. Unfortunately, he is the financial director of Nemet. I complained about the inflated figures and he knocked some of them off, only to find out that with all my efforts, I was still cheated of about $2000.

I pray someone reads this and never goes to Nemet. I'm planning to contact the DA's office and have some of my money recuperated. Thank God, I obeyed my instinct to record some of the verbal conversation I had with him when I made some follow-up visits. If you are lucky to be reading this before you go to Nemet, please do yourself a big favor and do not go there. Unless you are an undercover agent researching into all the reviews of previous customers here, no matter how smart you think you are, they will rip you off.

Please note that anyone who writes anything good about Nemet must have been paid to do so. I wish to God there will be a class action. One that I hope to champion, and hopefully, the likes of Sid will be flushed off that dealership or they close their doors for good instead of perpetually ripping innocents off.

There can never be a worse dealership than this anywhere. There you are treated with disgust and disrespect. Your intelligence is insulted and you are ripped up beyond what you can believe. Of course, they are happy when they do that. It is the way they do business.

We, Diana and James ** purchased a new Hyundai on September 17, 2010. With the purchase, we were offered a "service contract" for $1,800 by the finance officer, Elway. The finance officer said that it was a service contract that would cover all routine maintenance, oil changes and et cetera. It was itemized in the bill of sale. We went out and had a 15,000 mile service done on August 9, 2011. We were told that the service contact did not cover routine maintenance. We were told in August 9 that the $1,800 we paid did not cover service. They referred us to a "Diamond VIP Card". At the time of the sale, we were told that the Diamond VIP card was not the service contract. The service contract was a separate document that would be sent to us. It never was.

We spoke with Carlos ** (salesman) by phone in late September 2010, and he told us that the financing department would take care of it. We were never told that the terms of the service contract were the "Diamond Card." We were told by the finance department on August 9, 2010 that all we are entitled to are items listed at the back of the Diamond card. That list can only be read with a magnifying glass. The items are:

First oil lube and filter change: $39.95 value

Free tire rotation with paid oil change: $45.00

Free loaner car with major service visit: $50

Free body shop estimate with work performed at their shop: $90.

Free vehicle wash with scheduled service visit: $12.95

$100 dollar customer referral fee

The total value of all the services listed on the card is $337.90. It is clear that the dealer could not be charging $1,800 for $337.90 in services. We want this corrected, and we are willing to help with civil and/or criminal proceedings.

This dealership took my time for granted and did not keep their word. Get everything in writing...everything promised in writing.

I went to the dealership at least three times before the paperwork was ready for me to see the finance person. When I sat with Vincent the finance guy, he gave me the final page of my contract to sign. It was page 15 and I asked for all the other pages that corresponded and he gave me other papers that had no relevance. When I requested loudly that I wanted the full contract, I realized why he was keeping it from me. On the contract, the price for the car was much higher, the customer rebate was signed over to the dealership, the trade in value for my car was less than promised, etc.

I tore up the documents and walked out and went to STAR Nissan and purchased my car within two hours of having walked in to the dealership without any nonsense.

I will never return to this dealership.

It's a vicious cycle and just plain evil.

The Bible says: "You must not steal". Dear friends, never take revenge. Leave that to the righteous anger of God. For the scriptures say, "I will take revenge and I will pay them back," says the Lord. Romans 12:19

On Monday, 1-24-11, I purchased the 2011 Nissan Maxima at your Dealership. On Sunday, 1-23-11 as well as on 1-24-11, I agreed with the salesman Mohamed ** on the total vehicle price of $27,000. On 1-24-11, I met with finance manager, Vincent **, together with Mr. Mohamed, at which time I was offered certain optional items such as the navigation system and extended warranty, which I declined. I was then told that my monthly payment, also including the credit of $1,000 for the trade in (2000 Maxima), and $1,500 discount, as well as my down payment of $7,000 so far, would be $434/month.

At that time, I asked to lower the monthly payment; therefore, I agreed to add $4,000 to my down payment that lowered the monthly payment to $377, which I agreed to. Mr. Mohamed and Mr. Vincent were both present at that time. I was also told that the car comes with the VIN number etched in the window as well as the satellite tracking system and that in the case that the car was totaled, I would receive the reimbursement check for the difference between what the insurance company gives me and the actual car value. I said okay and signed the contract.

On Thursday, 1-27-11, I returned to speak with Mr. Vincent because I realized that on the contract, it stated that the Install Intercept, Auto Vehicle Replacement and Diamond VIP were locally installed options, and the total price of which was $6,285. Also, my car installments were listed as $434.39 month, and the amount financed was $26,924.49, even though I gave the total down payment of $11,000. Mr. Vincent said that I misunderstood it. The options were included in the price and I could add more money towards the principal any time to lower my monthly payment. He reiterated that I had an appointment on Saturday, 1-29-11 at 10 am which I had made on 1-24-11 for the Intercept installation.

I returned on Saturday, 1-29-11, and I stated that I definitely did not agree to have all the options installed on the vehicle for the additional amount of $6,285 and that I did not want them; therefore, I was declining the Intercept installment. Mr. Vincent stated that the appointment has already been made. He said that I should have told him on Thursday that I did not want that and that I should trust him and go to the garage for the appointment because the guy has been calling me. He said he would return the money to me on Monday and to give him until Monday, the 31st, to think about it. He said he would send $1,000 to the bank on Monday and the rest of the money within the month.

I returned on Monday, 1-31-11, and I stated that I wanted to have the contract changed, less the amount of $6.285, and Mr. Vincent stated that the contract has been already signed and that there is nothing that can be done. I then asked to speak with the manager who offered $1,500 to me as a refund since the contract has been signed and since I had all the options installed by then. I reiterated that I did not want to have all the options installed. I was not interested in them, especially in the Intercept system that was installed on Saturday, 1-29-11. It's just because I was following Mr. Vincent's instructions and I complied with everything he said. I refused to accept $1,500. I was asked to come back to meet with both the manager and Mr. Vincent, and I agreed to return on Tuesday, February 1st at 5 pm.

At that time, I was told that the money could not be refunded and that I can't change the contract since I signed it. When I asked what about the 10 days that I have in order to cancel the contract, I was told by the dealership representative, "This is the bank. We have nothing to do with it."

I have three issues with this dealership. I purchased a 2007 Nissan Murano from this dealership on July 14th 2010 for $25,000.00. 1) Elway the financial manager gave us a bumper to bumper service contract and told us that you could service the car at any Nissan dealership. When I took the contract to a Nissan dealership they told me you can only service your vehicle at Nemet. Then I have an email confirmation from the contract company which states that you can only take the vehicle to Nemet. So when I asked the dealership please cancel the contract it was done by mail, phone and fax. On 8/3/2010 Scott ** sent me a fax with the cancellation form for the contract. I signed my part but they did not sign their part so i believe that my contract was never cancelled.

2) When I purchased the vehicle on July 14th 2010 it had no floor mats, the driver side sun visor was broken and the CD player was not working. Jeffrey **, Mario and Scott ** told me that they were going to take care of this matter. They gave me the runaround for 4 weeks that they were having the parts delivered and they working on it. On July 30th 2010 I went to the Nemet to try to have something on my car repaired but I got the runaround from Scott and Jeffrey **. So I still have no floor mats, a broken sun visor and no CD player working

3) The temporary registration on my car is going to expire on August 28, 2010 and Nemet motors still have not put my paper work to the DMV. I have full coverage insurance on my car and my insurance company faxed the ID card twice and Jeffrey evens confirmed that he had received my id cards. I bought my own floor mats, a new battery, in less than a month because the mechanic told me that the life on the battery had finished 3 years was up. So they also charged me for getting the car ready and servicing the car before me picking it up and apparently they did not do a good job. Nemet motors also claims to be a certified pre owned dealership. Please I need your help to reveal these types of people who scam people.

The cash down payment of $1,500 was not included in my sales receipt. After my finance was processed, I received a new sales receipt with All Today's. Four months later Rich, the finance manager, was no longer employed. When I returned to the dealership to question my cash deposit, they gave me the run around and I'm still waiting for my refund. Finance was in November 2009, we are now in Aug. 2010. I want a refund and have taken 3 days off work to handle matters personally and still have no refund

On 6/25, I purchased a KIA Soul from Nemet Motors. Although I was told that the 2010 Soul that I purchased was new although it only had 1000 miles on it. Once I drove it a few days (during NY's current Heat wave I discovered the Air -Conditioning was'nt working.) I returned to the service area of the Dealership and was told that I had to make an appointment which I did for a few days later.

After waiting around all day, I was told that a part had to be ordered and it was not their responsibility since the car was a used car. That was 2 weeks ago and 6 weeks since my car purchase and my air conditioning on my supposed new car is still not fixed. After saying that they could have the car back they finally offered to loan me a car. Please be Fore-warned, do not at any cost purchase or lease a car from Nemet motors. I intend to tell everyone that comes across my path. The are a bait and switch dealership with no morals and the Service area is a joke.

I would like to tell you about my wonderful experience with Nemet Motors. I have bought 4 cars so far from them. They have only been extremely helpful and convenient. They even delivered the cars and paperwork to my house. The maintenance department has also been a pleasure to deal with. I trust Nemet Motors and feel as though they gave me a great deal. I have recommended them to many friends and family.

I found a great deal on a new Volvo online. I called the dealership to confirm the car was still available and that the price was correct. I made an appointment to go all the way to Queens, on the following evening, July 22nd 2010, to see the car and make a deal. I met with David **, a sales rep, and we went through the usual process. But he said that because it was such a good price, he couldn't reduce it any more, and even after referring to the general manager Jeff, refused to budge on the price.

So we agreed to the deal. Jeff actually told me it was an error, but they would honor the deal if it was done immediately. So I gave him my American Express card as a deposit and they started the paperwork. They told me to come back the next morning so they could prep the car and finalize paperwork. I asked about the Volvo 2.9% financing rate and Jeff, the manager specifically said we won't do it with Volvo as we can get a abetter rate.

This morning I went on public transport all the way from NJ to Jamaica Queens. I spoke with David **, the rep, and to Jeff the manager, all seemed ok. Went into the finance office to finalize and the games began. First they gave me a list that seemed at least $5,000 to $6,000 more than the agreed price. After trying to figure out what was what, I notice an overcharge of $1,000 on the NJ sales tax, but perhaps that was a genuine error. I then noticed the finance rate was 5.69%, when I queried the almost 3% increase. I was told this was the only company they dealt with for finance. After some persistence on my part regarding the Volvo 2.9% rate, I then informed them that in that case I would pay the whole balance due with a bankers draft from Chase Bank and not take the loan. They refused to do this but said I could pay off the loan in full next week to the loan company. It was then that I noticed a line item of $3,394.00. Now I was furious.

When I queried this amount, they said it was to 'register the car with Volvo'. I was purchasing a brand new vehicle, a 2011 model with 16 miles on the clock, what scam is this? Since when does one pay 10% of a cars value to register it with the manufacturer. I confronted the manager Jeff with all these scams, and he seemed unfazed by it all, and then to my surprise informed me that how else was he supposed to make money on my deal!

I manged to get a copy of the computer print out with these numbers, as they never let you take any of the paperwork, and I also got a signed note from Jeff the manager clearly stating that the deal was broken due to the fact that Nemet Motors had changed the rates and the numbers. These people couldn't care less about any regulations, and as I've since seen on line they have done this to many other customers. Who knows how many more they got away with. This is a disgrace in this day and age, and I have also complained to Volvo and notified them that if this is what they allow their franchisee's to do I will never buy another Volvo.

Caution: if you got scammed into some insurance policy (replacement value or something), IT IS NOT REFUNDABLE so you are screwed! READ EVERYTHING AND REFUSE TO SIGN, even though they claim the store is closing and you must sign and get out. Expect to have to call the DCA to complain. BBB is much less helpful but complaining with them will let people know and be aware.

I went to this auto dealer and as advertise online and communicate through email I was told the price of the car I bought was $10720 when I went and see the car and fill out the required paperwork the car amount to $27000. They added on additional stuff to the vehicle which I never requested and never asked for my permission to add that stuff to my financing of that vehicle. I went back the next day to take the vehicle back when I realized that they robbed me the price of the vehicle. They refuse to take the vehicle back. I need to know what to do. Its only one day I have the vehicle and figure i got robbed on the price of this vehicle and decided to return it to get something that is worth the price i am financing for Please assist me on what to do.

Although the cars has been returned to the dealer, the depreciation and high mileage of the cars have the banks are looking for the remainder of the balance. The dealer never notified the banks of the fraud which was committed. I now have to pay a lawyer to solve the problem.

I purchased my used 2005 Nissan Armada from this dealer in 2007 and bought an extended warrantee with it. I was told to my face by the finance person (Seth L) when we purchased the car and handed paperwork to the fact that my coverage would extend to the electrical components; including the air conditioning, factory dvd, back up camera etc. When I started having problems with my dvd and back up camera, I was told that my warrantee did not cover those items. The page the finance person had me sign was not the security plus gold preferred plan I was showed paperwork for, but just the Security plus gold plan. I was mislead and lied to. I have contacted Wayne R at the dealership for them to make good on this and they refuse. I will not ever go to this dealership Nemet Motor in Jamaica, NY again and may not buy Nissan again.

I visited Nemet Motors on Saturday 4/10/10 and bought a Nissan Rogue 2010. I was asked to come back later in the evening to pick up the car and do the paperwork after the original contract with pricing was agreed upon. On my return, it was a frustrating wait to do the paperwork but it happened after an hour or two or so. The finance rep added a charge of $2295+ tax on my bill unknowing to me but in the haste of leaving all this went through with me.

The day after I looked at the invoice and realized that I was charged $229 additional. On 4/13/10, Tuesday early morning I visited Nemet Motors for an explanation of this charge and was told that the $2295 was for theft insurance. At this time, I explained that I have insurance to cover my car totally and do not need this additionally. The finance manager told me that this cannot be cancelled at this point even it is only one working day apart.

With all my frustrations, I left the dealer, came home and contacted the insurance company, Greater American Insurance Company, and was told that this insurance can not be cancelled by them but only by Nemet Motors and then we tried to contact Nemet again by phone. Unfortunately, our call was not answered and a message was left about my grievance. My call was not returned until now 11 pm. This left me to think that maybe I am not the first to be ripped off of an unwanted transaction and I will not be the last. What can we do to stop this by the dealer and insurance company? Your help is appreciated.

It was a nightmare! When I bought a Nissan Altima 2006 from Nemet on Black Friday, 11/27/2009, making a deal for $9998 with salesman Shama N and put $1000 down. Next day, 11/28/2009, Shama handed me to the finance man, Vince K, to take care of the paperworks and he puzzled me signing here, signing there, lemon law paper, tag/title DMV papers in such a real hurry around 4:30 pm. The trick is to call you at the end of day for signing paper without showing my finance amount even though I was asking again and again what is my total finance amount as it should be close to $10000 including tax/title/fees as my downpayment should cover tax, fees, tag title, etc.

I was so stressed out by all these and I had two little kids with me while I signed the papers. Vince still did not show me the total finance amount and told me, "Shama will explain it to you." When I was out from Vince's cube, Shama went out with us to the car and handed the key. I was asking him again and again to show me the amount financed and he was talking something different. He got into the front seat of the car and asked me to stop next to a store 200 yards from Nemet and runaway. I drove the car home and looked into the papers and found I was charged $18100 and the finance amount $17100.

They charge me extra $2500 for service contract I did not want, $2299 for VIP diamond (don't know what it is) and Auto Vehicle Replacement for $1699 (that my Allstate Insurance covers) all before tax and none of these I wanted. You can guess how I felt. I called them back right way, got the answer, "You signed and that was the deal." No help! I called the loan bank M&T to cancel my loan as I wanted to return the car. No help! I emailed the Nissan North America dealer and was told they can't do anything as Nemet is a private owner but all they can assure me that they will keep an eye on Nemet that it will not happen again to any other customers. You can see from consumer report that it is happening to so many customers and I'm not the only one. I complained at Better Business Bureau but just got the case#, no further help.

Here is the way I got help that might help you if you are in the same page. I called 311 and was redirected to the Consumer Department of NYC. They assigned the case to a mediator and got my $2500 and $2299 before tax back to my M&T loan account. I called Nemet general manager, Scott Perlstein, for the tax money on $4799 and he suggested me to file to NY State for the tax refund filling AU-11 form. I filed the form to state. I am now waiting for the money. I got this money back almost 70 days later and asked Scott for the interest money charged for this altogether $4799 by M&T bank. Scott sent me a check of $77 to my address.

Still they are the winner as Auto Vehicle Replacement cost me before tax $1699 which I was not aware and neither I wanted it as I told the sales guy, Shama, initially that I'll not buy the car if any charges occur other than DMV title, Tag and the tax and I'm ready to return the car. Signing paper should not be the end of the world and you lose everything. I still want this $1699 back as this $1699 is their dishonest business!

Registration was another hassle. My 45 days temporary one was expired on 01/12/2010 and started getting police ticket. I started mentioning them week before expiration and sales guy, Shama, told me they will take care of the tickets and I'll be receiving my registration soon any day. I can't drive this car peacefully on the road or park with registration expired. I called DMV on 01/25/2010 and found there is no record for this VIN for my car even Nemet general manager, Scott Perlstein, told me on 1/18/2010 I should be getting any time while I went to Nemet for signing the release form that was settled by the Consumer Affairs mediator. I complained at DMV and they issued me one month extension and communicated with Nemet and help me getting my registration/title. Nemet paid my parking violation too.

As of today, 02/21/2010, I have not received any check. I made several calls to NEMET, but could not get any answers concerning the rebate. I was given this phone number ** by a friend and made contact with someone at this office.

I was informed by the individual that the paperwork was submitted incorrectly. Unfortunately, I did not take the name of the individual. I spoke to Sid and informed him of the conversation and what was said not me. To date I am still waiting. Can you please help me? Because they did not use the clunker discount of $4500, my principal is higher than it should be, and the lifetime of the loan is longer. If I can get the Clunker amount of $4500, this will at least help me to pay down the principal.

In 2006 I bought a brand new Hyundai Elantra from Nemet Motors. I was given a high interest rate despite my good credit rating. In addition, they implied other options for my vehicle such as car alarm, etc. Since then, I have never bought a vehicle from Nemet Motors.

Nemet of Queens is the most dishonest dealer I have ever met. I had a leased 2007 Nissan Murano with three payments left. I went to Nemet Motors, and I spoke to salesman Anthony **. He agreed that Nemet would pay off the last three payments on my Murano, if I leased a new Altima Hybrid from them. I agreed, and we settled on a payment of $365.00 a month with $3000.00 down payment. I gave my credit card to Anthony, and he came back with a receipt for $3250.00. I asked him why the extra $250, and he said that it was for registration. I told him that we had agreed that the $3000.00 down payment would include all fees. But he said that they could not change it, and I should not worry.

I then went in to see the finance manager Mr. ***. He said to me that I should not pay the down payment, as I would lose it if the car was stolen. I told Mr. *** that I would have preferred to lease the vehicle with no down payment, but the salesman would not agree to that. Mr. *** then told me that he would return $2611.12 to me with $738.88 going for the fees and that my payments would go up to $449.88 per month. He destroyed the original paperwork and wrote up a new agreement. I was told that the $2511.12 would be returned to me in about five days, as they could not put in back on the credit card. I did receive it but after ten days.

A week later, I received an invoice from Nissan for a balance of $1200.00 for the last three payments on the Murano. I called Nissan and told them that Nemet had agreed to pay off this balance, but Nissan did not know about this. I was given the number to Nissan Complaints, and I filed a case with Mr. ****, 866 799 1690, Ext. 1407. He tried to assist me.

I called and went back to Nemet. I was told by Mr. *****, the sales manager, that I should give him a copy of the invoice from Nissan, and he would take care of it. I gave him the copy and left. A week later, I received another invoice with the same balance. I went back to Nemet, and Mr. ***** told me to again give him a copy of it. I did, hoping that they would take care of it. They did not. I called Mr. **** at Nissan complaints, and he suggested that I go and have a talk to them.

Today, 01/04/2010, I went back to Nemet and met Mr. ******, another sales manager. He told me that he could find nothing about the Murano payoff. He suggested that I should wait until Mr. **** came in. I waited over two hours until Mr. **** and Mr. ** came in. I then spoke to Mr. ** who agreed that he did put in the paperwork including the Murano payoff into the "box." He, however, did not know what happened to it after that.

When I finally spoke to Mr. ****, it came down to that I did not have anything in writing and they could not help me. Mr. ** said he knew that we spoke about the Murano payoff, but Mr. *** did the financing. Mr. *** claimed that Mr. ** had made the agreement with me. Mr. **** and Mr. ****** said that they could not find any paperwork about the agreement.

I have only my word and my witness Mr. ******* who was with me during the transaction. Mr. **** said that it did not matter if I had a witness, as it was not in writing. I told Mr. **** that no one would lease a new vehicle and turn in the old one and still have to make payments on it. He said that he could not help me. I told him that they were very dishonest and that I would never do business with them again.

I am now stuck with the payments for the Altima and the last three payments for the Murano. I hope that something could be done to make Nemet comply with the agreement to pay off the Murano, as I complied with my end by leasing the Altima.

I want to report a car dealer fraud event. The car dealer sold me a Nissan Versa with a total price of $24,591.28, which is more than double the list price ($9,999) on the website. NEMET's sales practices violate the laws: 1.) they misrepresented prices; 2.) induce or force customers to sign contract under duress; 3.) forged customer's signature; 4.) fail to fully disclose the details of the contract; 5.) commit institutional fraud. In short, it uses a well-design institutional cheating scheme to lure the customers to sign predatory sales contracts.

The fact is that I was trying to trade in my old car and to see if I am qualified for the Cash for Clunkers program. I called NEMET on Aug. 21, 2009. The person (Sid or Steve) asked me to come to their store and take a look. Before I went to the store, I checked the website nissanusa.com. That website said the selling price of a Versa is $9,990.The salesman, Karvin J. (K.J.), showed me a model of Versa. We talked about trading in my old car and buy a Versa. But because I haven't brought my old car title with me, K.J. asked me to come on the next day. He didn't write down the selling price of the car on a quotation. I thought he will probably give me the quote on the next day, August 22.

Now I realized he was entering figures to the electronic sales contract. He didn't tell me he was preparing a sales contract. He didn't discuss with me if I agree with the figures he put into the contract. If he showed me the contract then (in his office), I would have never agreed to sign that contract. Then he asked me to sign on an electronic tablet which is similar to the one at the check-out counter of a supermarket.

I didn't know that signature will be pasted to the electronic sales contract he was preparing. I thought that signature is for another form which is not related to the sales contract. Then, some papers rolled out of the printer. He didn't show me what is on the paper. He simply stapled those papers and put it into an envelope and gave it to me. He said something like, "They will mail to you the details. I will help you apply for Cash for Clunkers." Since I have never dealt with a car dealer in the past and I am not familiar with their procedure, I could only assume that they will follow a reasonable sales practice. Then, Sid told me I can leave. He asked the sales rep to come to the office and hand over the car to me.

I was curious why they didn't discuss the selling price with me. I asked the sales rep, "You didn't tell me the sales price?" He gave me the impression that Sid would tell me. But Sid and the sales rep K.J. never discussed the selling price with me. I thought they would discuss the price with me or they would at lease write it down on a piece of paper--but this assumption was wrong. After I reached my office and opened the envelope. I discovered a sales contract which I will never agree if I have the opportunity to see the figures on it. The sales contract provides a financing program that requires me to pay more than $24,591.28 in total for the Versa. It offers a monthly payment of $323.49 for a period of 72 months. I think they use a very bad scheme to cheat consumers who are not familiar with the procedure.

On Aug. 24, I and my son went back to Nemet, trying to discuss with the finance manager about the mistakes in the sales contract. But he said he was busy to process the Cash for Clunker program and asked us to come back to his office on Aug. 26. He was just dragging his feet. We came back Aug. 26. He didn't have the intention to resolve the dispute.

I called Nissan Consumer Affairs in order to resolve this matter. But the customer service agent Maureen ** (employee # **) said she could not solve this matter. I called Nissan Consumer Affairs again on Sept. 25 and talked to Maryann **. Again, she couldn't do anything to help. On Sept. 23, Nissan regional customer service agent Justin H. called me. Again, he said he couldn't do anything to help. At that point, I realized that Nissan customer service is just another "institutional mechanism" designed to fool the customers. Although I got e-mail from Al C., general manager of Nissan North America, Inc., asking me if I am satisfied with Nissan's service, my complaint to Nissan USA in response to his e-mail went unattended at all. At that point, I was so disappointed with Nissan USA, which simply does not function at all.

I called Nissan Motor Acceptance Corp. (NMAC), which provides financing program for NEMET car sales, and complained about the contract. Their answer is "because when you signed the finance contract, none of our representative was on the spot, so that we couldn't help." I didn't want to apply for financing program at all in the first place. When I talked with K.J. (salesperson), I only said, "If you have financing program, would you please let me know the figures?" I didn't say I want the financing program! I wanted to see the figures first and then make decision to buy in cash or with or without financing program (this is common sense.) So NEMET prepared the financing plan without my approval and knowledge. NEMET sneaked the financing program into the deal secretly and without my knowledge. This is a criminal behavior! Forgery and fraud! If NEMET and NMAC want to do honest business, then NEMET should have a NMAC representative on site to explain the financing program to customers. In other words, NEMET and NMAC collaborate in taking unfair advantage of inexperienced consumers!

As I went back to NEMET on Aug. 26, other customers told me they were charged hidden fee such as "extended insurance". I heard customers yelling "liars" to NEMET employees. I also urged consumers to write complaint letters to: Mr. Carlos G., President and CEO of Nissan-Takashima 1-Chome, Nishi-ku, Yokohama-shi, Kanagawa 220-8686, Japan. cc: Mr. Toshiyuki S., Chief Operating Officer. cc: Mr. Junichi E., Senior Vice President. I suffered from financial loss of about $14,000 due to this bad deal. Not to mention the lost working hours, lost incomes, sleep, and psychological stress. If the lost working hours, incomes, sleep, and mental distress, postages, telephone and legal fees were included, the loss is more than $16,000.

Brought a new car from them. we have agreed on a price and finance interest and when the time came to sign the papers the finance interest was more than we have agreed on. since the papers where quickly grabbed from my face and signed at 10:30 pm there was not much disscution on the financer part that there could not be. paying more than I should. there interest that was agreed on was 1.99 interest not 8.4 interest. Thank you.

I wish i had done my research before going to this place.. Anyway, i decided to buy a car from Nemet at an agreed price of $16,000, with tax around $18,000. Once in the finance office, the finance [violative content deleted] named Seth rushed us so fast through the paperwork as if he were in a hurry to "sign here and sign there"...We were in other words signing a contract like blind people without an explanation of anything. Once we were done he then folded and stapled the paperwork together so we wouldn't see the final price of the car...

When we got home, to our shock, we saw the final price at over $20,000, he added unwanted options called "etch protection" which we were never told about or even wanted, this was $2800 extra!!! For those of you who do not know, Etch protection is where the dealership etches on the ViN number of the car on the windows which costs them around $14 to $25 to do, this guy then resold it to us for $2800!!!

i realy signed for 457.69 but the way they got me is that when i was finalizing the sale he mad me sign a $330 first and then he acted like he made a mistake and he gave me a new contract witch was for the $457 amount. that's how they got me.

i told a was dealing with a legit business not a loan shark that's why i didn't pay that much attention. so i'm sharing this just so that other people don't fall victims. the car payement was out of my budget and i didn't want to return the car and hurt my credit but right now i realy did. i am going bankrupt.

Rude, unprofessional staff and long wait times for service despite having made an appointment. I will never have my vehicle serviced at this location again! Save yoursself the frustration and take your time and money elsewhere!

Nemet Motors is the WORST dealership.I bought a car from them during the Goverments Cash for Clunkers program.Well Nemet had their own program. They added my $4500 clunker to the price of the car then give you an I OWE you note stating that when the gov't pays them for your clunker then they will send you a check.It's over a month now and they still singing the same song...We didn't get the money yet. Well..I reported them to the Better Business Bureau,NY Attorney General,Ny Consumer Affairs,Queens District Attorney and the Gov'T CARS program.

Nemet motors have scammed many people including me. I'm stuck paying over $1,600 a month on car payments because of Nemet motors dishonesty. I feel they should not be allowed to scam people like they do. Bad credit score and inability to pay other bills and housing cost.

I originally purchased a Nissan Altima in the winter of 2006 from Nemet motors. Upon purchase my husband and I were informed that we could upgrade in 6 months if we wanted to. I was pregnant at the time with my second child. After I had the baby my husband and I felt we needed a bigger car so we decided to go back for the upgrade. That was when we met A. Quinteros, a salesman at Nemet motors. He told us the best car for us was a Nissan Murano. We loved the room it had and decided to get it.

Once we found out how much the payments would be a month (being that we had to finance the car) we told him it would be too much for us (payments were coming out to be $1000 a month) That was when we were told by the Finance person at Nemet that the payments would go down to $600 after 6 months. My husband and I are able to pay that amount so we agreed and signed all paper work. After all the paper work was signed was when we noticed that the overalll price of the car was not the same we were told would be the final price. When we brought this up to their attention we were told by Alex and the Finance person that that was the price only if we didnt make our payments.

My husband and I struggled and struggled to make the payments every month for 6 months and after 6 months we returned to Nemet to re finance. When we went there we were told there was nothing they could do, I then called the lender company (Americredit) and was told by them that they never re finance any loans. We never would of agreed to upgrade if we werent going to be able to refinance like Nemet motors had originally stated to us. very disapointed we didnt know what to do.

We felt the only thing we could do is to keep making the payments, which we did for a couple more months at which time we decided to go back to Nemet to see if there was anything else they could do. That was when we were told by a sale associate that we should consider burning the car or have it stolen. Both ideas were absurd to us, we are citizens that abide by the law and would not consider illegal actions such as that. We were then told that the sale person alex no longer works at Nemet and he basically took us through the ringer. The price he sold us the Murano was no where near the actual value of the car which is why we couldnt trade it in or do anything else with the car. Basically we paid for a lexus and got a Murano instead.

Again we left disappointed and angry. We kept up the payments for a couple more months and decided to try one more time to go back to Nemet now that the principle went down a little. That was when we spoke with Orville another Nemet motors sales associate and he told us that we are basically screwed and that the only thing we could do is to stop paying Americredit and bring our car to Nemet motors. then we should call Americredit and tell them that we want the car to be voluntarily re possessed.

Orville also told us so that our credit does not get damaged we should finance another vehicle but with the payments being less a month. That was when we purchased the pathfinder. We were happier with the payment amount but when I called Americredit to have the car re possessed we were told that the car would be auctioned at a much lower value amount and that we were responsible for the rest of the loan and that it had to be paid all at once. So basically we were now stuck with 2 cars and payments of over 1,600 a month. The reason we went along with the advice of the Nemet salesperson was because we were just so desperate for a solution stupidly we did what they suggested not realizing we were being had once again.

My husband and I do not make a lot and we are raising two small children. We are trying our best to stay afloat in this economic time. After this happened we went back yet again and asked to speak to the manager. We spoke to him and again were basically told that there was nothing they could do, that this is our problem and the manager was laughing at us.

This made me so angry I started crying and I let them know that deceiving hard working people who are trying to raise their children is such a inmoral thing to do. How could they be so insensitive and cruel? He basically looked at us and laughed again.

They ran my credit after I canceled my order I told them after the first denial to cancel they ran my credit two more times without my consent

When we finally saw the finance officer he insisted that the car be financed thou I made it clear that I wanted to pay by check. When finally saw the completed bill it was $2000 more than we had agreed to ( I am not counting sales tax and transfer and license fees. I am a 85 year old widow and felt helpless under this pressure especially since they called my insurance company and transferred my license plates. I hope this experience will be publicized so others will be aware of their dishonest business practices.

all this they convinced me to signing into the car.. The sales guy took me to the finance manager and left me in his custody and ran away.. now this guy didnt agree with price I negotiated with the sales guy.. after a lot of hazzle.. he agreed.. but he said. he'll have to charge me for destination fees, registration, inspection, et al.. and i agreed.. then began the sign.. now he was in a real hurry.. its sunday.. he needs to take his daughter somewhere.. his 'honey' kept on calling.. and he kept on blabbering and sign here.. and sign there.. and here too.. quickly sign this and this too.. all done.. I drove my car home.. sit down and look at the paperwork..

1. My payment is double than what I negotiated for.. why?
Sign here.. sign there.. I signed for $10000 worth of unwanted stuff for a $12000 car.. anti theft decide, passive disabling device, GAP insurance, Auto Vehicle Replacement Insurance, Diamond VIP, Additional Warranty, LoJack and dont know what all more.. and believe me this is how he went.. "if anything happens to your car when u run out of manufacturer warranty.. our warranty will take care of u.. sign here that u accept it"

"if your car gets stolen the lojack that we'll install for free (*didnt say that only installation is free*)can detect your car.. sign here that you accept for lojack" and on and on..

2. The is used by someone in NJ for 4 months.. no wonder there was 3000 miles on the car.

3. I took off and got back to the dealer NEXT day.. on monday afternoon, they deny that they said its a new car.. the sales man says.. he had meant LIKE A BRAND NEW car.. the finance guy says they cant do anything any more since all the paperwork was sent via e-registration to dmv and financing and nothing could be done.. and that he explained it to me while signing and I signed it.. HE said "I TOLD U.. recall properly.. whenever you need oilchange.. tire rotation.. carwash.. the Diamond VIP at nemet takes care of you with all those needs for free.. sign here that you accept Diamond VIP" I recalled him saying "taking care for free" and signing.. and now he said.. free if I pay now.. there is nothing free in america... and its non refundable charge.. so I am stuck with everything..

Now I insist that I want a NEW car and not this one.. he says in 3 weeks after I receive my title (looking at the below poster, now am not sure I'll even get that) I can go and trade in this car and get myself a brand new car for 16000. and I ask him if he will take it for the same price of $12000 that he sold it to me for.. he said "how is it possible" the is out of the dealership... he checked his computer did some numbers and is ready to trade in my car for $9500.. and the $10000 amount of add ons is non-transferrable, non refundable.. howzzat??

This is a copy of the letter i sent them after many unreturned phone calls and still no registration. I just went online and ordered a copy but it the point that they didn't even try to correct their mistake.

I can't not believe you would send a an e-mail with out checking out your customers. I purchased a new car in April 2008. I transferred my old plates to my new car simple....no. Someone at Nemet made a mistake and put another customers plate number on my registration. After numerous phone calls even to the general manager which no one wanted to give his name or number, but he left many messages on my voicemail ,when Mr. Pearlstein wanted me to come in and take advantage of making trade-in for a new car, but I still don't know why he is the general manager when the VERY BUSY man could not return a phone call or have someone less busy return the call..I know the car business is extremely busy now.

Then I finally get through to Nydia (DMV) and I think she is going to handle it and makes me come in sigh a form wait for my registration only to find out through a fax that I should contact her because I need to pay for a new registration that was Nemet mistake .

Maybe through this e-mail someone here may read this because I know someone at consumer affairs will. Still waiting for my registration but I guess any tickets that I receive for faulty plates Nemet will own up to their mistake and pay it.

They say their business is based on recommendations, but I dont who would EVER recommend them. When we told our pastor we went to Nemet, his reaction was WHY WOULD YOU GO THERE!!!!

I bought the car on 11/28/08. Go figure, I have only had the car for less than 6 months and already I feel the brakes are worn. I have 2007 Hyundai Sonata. I had the gasket done within 2-3 weeks that I purchased the car. ( The yellow warning light was). That was done for free because it was in the 30 days of the warranty coverage. I was constantly harrased in the last 2 months by the warranty coverage company about extending that.

I answered a call when I had the time and the rep. told me that my mileage was low and I am in good shape, but when it reaches about 45,000 miles I should give them a call and extend it. I wasn't sure if that was good information or not now that I think about it because it wouldn't seem that I or anyone else would want to wait that long to extend coverage. Anyway, finally I now need new brakes, back and front, which I should not be responsible for especially if I had the car less than 6 months and I was told that it had a full inspecion.

I love the car, but I believe I was taken for a loop. And one more thing, how come I was charged so much for a lo-jack when it appears that if it is stolen I may or may not get it back because chop shops are less than a mile away from the neighborhood.

Douglass, the salesman was great and very professional and he definitely worked with us, but there were some surprises at the end that I really feel skeptical about when I went to the financing department. The guy there asked me if I wanted to put a down payment, but I told him no and asked if that should make a difference in the payment? He told me no. I did not put one down, but realized that the lo-jack was about $700 extra.

I have an elderly grandmother, a disable spouse and an incarcerated son. These are the main reasons I bought the car, but the problems I am having should not be. Oh, and I forgot to mention about the switcheroo in the nuts on the tire which I was blatantly blamed for by the service manager named Marcus, who know longer works there. But by the time me and my girlfriend professionally worded him out, he did not charge me. I only had the car less than 2 months then. Who wants to pay $228 monthly for insurance and $334 monthly for car payments for all this aggravation.

I TOOK MY MINI VAN WHICH I BOUGHT FROM THEM TO REPAIR THE REMOTE CONTROL DOOR OPENER THEY SERVICED MY CAR A 7500 SERVICE REPAIR .THEY NEVER CHANGED OR REPLACED MY REMOTE

I TRIED CALLING MICHAEL HE NEVER CALL BACK WHEN I GOT NASTY HE FINALLY CAME TO TALK TO ME AFTER SEVERAL TRIES AND DAYS LATER.HE CALLED ME NAMES AND TOLD ME TO-----SELF.

MY CAR BROKE DOWN I HAD TO CALL AAA TO GET SERVICE FROM THEM I FOUND OUT NEMET MOTORS NEVER EVEN OPEND THE HOOD OF MY CAR .

I TOOK MY VAN TO A DIFFERENT DEALERSHIP THEY ALSO DIDNOT WANT TO TALK ANYBAD THINGS BUT TOLD ME MY CAR NEEDS BRAKES AND ROTERS URGENTLY THEY WILL NOT RELEASE MY CAR UNTILL I EITHER FIX THE BRAKES OR HAVE A TOW TRUCK AND TOW THE CAR OUT OF THEIR SHOP .

THE MANAGER OF THE SHOP TOLD ME WHY DONT YOU MAINTAIN YOUR NEW VAN SIR .WHEN I TOLD HIM THE VAN WAS IN A DEALER 3 WEEKS OR 700 MILES BACK HE DID NOT TRUST ME .

i was told that the vehicle will be 21,569 at the sales floor but at the finance side they made me sign 23,141 by saying disregard the extra amount. that is nothing. later i was told that this will be final charges and i can't get this back to 21569. pj the sales manager told me do what i can. no one cares about me.

I was recently in the market for a new car during the month of December 2008. I decided to buy a 2009 Nissan Altima. I visited the NissanUSA.comwebsite to research the vehicle further and decided to move forward and obtain a quote from a few dealers within the 5 boroughs. I received some aggressive quotes (by phone) from a few of these dealers.

Of the dealerships who contacted me, Nemet Motors was the most aggressive. I spoke to a Nemet representative, named Ali Sultan, who asked me What can I do to gain your business?? My response was If you can sell me a dark slate 2009 Nissan Altima 2.5 SL with the convenience package, convenience plus, connection package with fog lights and aluminum kick plates for the price of $21,000 straight with the destination fee waived, we have a deal. Prior to speaking with Ali, another dealer quoted me $21,995 for the 2.5 with the same options. The only difference between the two models (2.5 and 2.5 SL) is that the 2.5 SL is equipped with leather seats while the 2.5 is not.

Alis response was that he would have to talk to the General Manager and get back to me. Within 45 minutes he called me back and told me, I can sell it to you for that price.? Before moving forward and starting the necessary paperwork and the submission of personal documents, he turned the sale over to a salesman named David Narine. His reason was, and I quote, To help him out?. I didnt think anything of it at the time because David Narine turned out to be a pleasant salesman to deal with. When I'd assembled all the necessary documents for Nemet, we made an appointment for me to come to Nemet Motors on 12/18/08 to speak with one of their finance officers to complete the sale.

I arrived there fairly late, at 8:00 PM, due to a very long day at work, so I was very tired, my thinking not at its best. I sat down and spoke to Vince Kesh, one of their finance officers. We talked about the vehicle, what my monthly payments would be, and the interest I would be paying. Vince also mentioned perks such as Diamond VIP. He mentioned the included destination fee and I told him Ali said he would waive it, and it was removed from the contract. I kept asking him why the vehicle was costing more than the agreed-upon amount, because what he was telling me didnt make any sense. Since I was suffering from mental fatigue and it was getting late I just signed the areas he told me to sign. When I had a chance to review my contract I was horrified. The total cost of the vehicle came to $29,204.83. I thought to myself, What in the world is this?

What I noticed is that they charged me 22,500.00 for the vehicle (including options), which was not the agreement I had with Ali or David Narine; my initial agreement with Ali Sultan was that the price of $21,000. They were able to keep the rebate for themselves once they deducted it (22,500 1500 = 21,000), then they charged 2,299.00 for Diamond VIP, 1,999.00 for ETCH, factoring in the 8.38% sales tax, $10.00 for the NYS inspection and $152.50 for processing fees. I NEVER asked for Diamond VIP or ETCH, never discussed them with David Narine, neither he with me, and would never have agreed to these costly add-ons. When you add it all together the price they fraudulently charged me was $29,204.83. I should have been charged 21,000.00 for the vehicle as agreed (including the options) with 8.38 % sales taxes of 2,244.33, 10.00 for NYS inspection and 152.50 for processing fees; with the total amount being 23,406.83 and with the Nissan 1,500 cash back promotional offer.

I was very upset about what I saw and called Nemet to rectify this during the week of 12/28/08. David Narine was out and Vince (finance officer) was not available. I was able to speak to Ali and I explained to him that there were serious discrepancies in my contract. He didnt allow me to speak with him at length over the phone, but told me I would need to speak to Vince, since the point of sale was completed with him. I spoke to Ali and Vince on Monday, 1/5/09, to have the contract redone.

I told Vince that I have no use or need for the Diamond VIP and ETCH options because what they offer is pretty much covered by my own insurance policy. He responded that he could not redo the contract because Id already signed it. Vince said that what he could do was to extend the warranty or give me something else that could equate to the cost of the unwanted options. I told him that this was not acceptable, and that I wanted the $4,298.00 refunded to me. His response was, I cant refund you the money.? The discussion kept going in circles and it ended up with him saying that he would see what he can do after talking to his General Manager.

I followed up with Vince a couple of days after this discussion and his position and Nemet's was unchanged. Nemet's position was that it would not refund me my money and redo the contract, but would offer me another warranty or an aftermarket navigation system. My own response was the same; that this was unacceptable and that Nemet would soon be hearing from my lawyer. Vince's response to this was, Thank you?.

I was shocked by this and thought I should speak to someone in a higher position than Vince Kesh. I was able to contact the General Manager, Scott Pearlstein on 1/12/09 and explained the situation to him. He seemed to be aware of my situation because he stated to me that he told Vince to tell me that they cannot and will not refund my money (for the amount of $4,298.00) or redo the contract, because I signed the contract and should have said something then. Mr. Pearlstein also said that they could offer me another warranty or an aftermarket navigation system. I responded I have no use or need for the Diamond VIP and ETCH options because what they offer is pretty much covered by Geico. I was not asked if I would be interested in additional warranty or services in addition to the total cost of the car; rather it was included in the contract before hand?.

The conversation was going nowhere and ended with me not taking his offer. This was a premeditated tactic to get me to pay more than the agreed-upon amount between me and the salesmen. I am currently seeking legal advice and representation, and am reporting this fraud to the appropriate law enforcement authorities.

Summary:

1. Agreed-upon price in all sales discussions at Nemet Motors:

Dark slate 2009 Nissan Altima 2.5 SL with the convenience package, convenience plus, connection package with fog lights and aluminum kick plates for the price of $21,000

2. Price that Nemet substituted in the contract without informing me:

$22,500

3. Items and cost of items added to contract by Nemet without my consent in any sales discussions:

Diamond VIP (During the ownership of the vehicle free oil change, lube and 3yr tire/rim replacement in case of damage) $2,299

ETCH (up to 15k of the value of the car in the event of the vehicle being stolen) $1,990

4. What I want for remediation of Nemet's fraud:

The contract redone based upon the sale agreement with Ali Sultan. If not, then the total refunded amount of $4,298.00 with 13% interest for the length of the 5yr finance agreement.

Refund by Nemet of:

$4,298.00

I guess Nemet Motors has been up to their deceptive ways for quite some time. I came across this website by accident,but I'm glad I did. In 1995 a bought what I thought way a Susuki Sidekick with 4WD and AC as was advertised and agreed upon. What I got was a 2WD No AC Sidekick. This being my first car purchase I felt they took total advantage of me.

When I went back to the dealership to demand either a different car or a price adjustment all I got was the runaround. They sent me here then there, finally I just got fed up and left thing alone. I would never ever recommend nor buy any vehicle for Nemet Motors. PLease people, be careful.

PJ IS A LIER HE TOLD ME FIRST THE PRICE OF THE VEHICLE IS 18500 THEN WHEN I SIGNED THE CONTRACT I FOUND OUT THEY MADE ME TO SIGN 20500 AND THEN PJ WHO IS THE GM OF THE NEMET MOTORS SAYS I SIGNED IT SO I HAVE TO PAY. HE TOLD ME THIS IS HOW IT WORKS AND I CAN DO WHATEVER I WANT.

I purchased a car from Nemet in June of 2008. I had seen the Infiniti g35 on their website advertised for $13,500 before taxes. However when I got to Nemet and talked to the sales man he told me the car was $15,995, which was quie a bit more than the online price. When I told him about the online price he told me he would give it to me for the $13,500 if I came back the next day to finalize everything. I agreed and returned the next day with my mother to finalize the paperwork. When we arrived we were informed that our sales representative wasn't there that day and we were going to be taken care of my someone else. This man was completely rude to the both of us and even made us switch our seats while trying to make another sale! He kept trying to talk us into switching insurance companies when he couldn't get a hold of ours right away. Finally, after waiting three hours for a finance manager we were lead across the street and into the man's office (Cannot remember his name right now). Once in his office we were informed that the price we would be paying was $15,995. My mother refused stating that she wanted the price originally promised to me by the Sales Associate. They than told us that they could not agree to the $13,500 and would only agree to the amount of $14,400. I had my heart set on the car so my mother relented and agreed. We gave them a down payment of $3000 but than was pushed to purchase an extended warranty for an additional $1500 stating that we "needed" the coverage. We were than rushed through the signing process and led to the garage to pick up my car. Nothing was explained to us about how to move the mirrors or anything. After leaving Nemet I noticed the gas gage was on Empty! We didn't even have enough gas to go back to Nemet and complain so we pulled up a gas station to get some. When i went to pump the gas I couldn't open the gas door, so I looked for a button or lever inside the car. To our dismay there was none and when we called Nemet they said just push on the corner, which we had already tried a million times before. Nobody at Nemet knew how to open the gas door! After 2 hours of being stranded at the gas station a man helped us and found the lever. Nemet didn't even seem to be bothered by the fact that they knew nothing about the car they had sold me. Than when my mother opened the glove compartment to see if there was manual garbage fell out! They hadn't even cleaned the car for us. I went to trade in my car today at another dealership and found out that my payoff was $4000 more than it should be. My mother asked the bank why and he said that there was added fees on there and he didn;t know what they were for and asked if we had purchased the warranty. We did purchase the warranty but we paid cash for that on top of the down payment in order to keep my payments low. We called Nemet several times and no one will talk to us about where this extra $4000 came from. Hopefully we will be able to resolve this and get our money back, but we will never do business with Nemet ever agin and would not recommend them to anyone either.

I am so glad I just saw this website. I spoke with nemet about a 2008 suburban they called me back a few times on sunday and gave me a good price. They asked when I could come in and I said I would try to come in the next day. They called me again the next day and then I called them for directions later in the day. I drove there after work and they tell me we sold the car. I was a little upset why when you call someone 5 times in 2 days about coming in, you would not call them to say the car was sold. The salesman all played stupid and pretended like they didnt know. I then called back later and asked what type of business they are running and he said we dont care you came in and we were not interested in your offer maybe we didnt sell the car. They guy started berating me but when I got home and read this website it was the most comforting news of the day. They were giving me a good price but they did mention how I had to finance it through them, which reading this website made me understand how many tricks they would have played. I thank you guys for speaking out and hopefully others will avoid this dealership.

As a NYC Kindergarten teacher and a single mother you would think that Nemet would have a heart.I feel like I was robbed by a known gang. I brought a Xterra 2005 in September of 2004. I traded in my Altima due to the fact that it would spin out when it snowed. I wanted a 4wheel drive car that would be safe for my children and I.

I was sold an Xterra that was a 2 wheel drive. I had no idea. When I found out I came and complained about what had happen. No one cared. Then I was driving the Xterra and the tire blew. I had no idea how to get the spare tire down and none of the men who tried to help me could do it either. I had to buy a tire due to lack of knowledg of my automobile.

I went and complained again about the salesman not doing thier job. The GM agreed and gave me a check to cover the cost of the tire that I brought. This was hush money. Nemet has sold me a car that is not worth the amount that they have stuck me with.

I have had many problems with the Xterra 05 and when I go to complain to sales or service I do not recieve any help. Ali has been very nasty and fliped me the finger. Seth coned me when I brought the Xterra at 30,000. Ian the sales person thinks it is very funny when I come back again and again to complain.

I work very hard as a teacher and I teach students to be honest and fair. When I think that someone taught this Nemet gang how to cheat and steal and stay in bussiness I am sick! Best advice dont buy a car used or new from Nemet

I an stuck with a car that is 5,000 dollar blue book value and I owe 19,600. The car has many problems...feul pump, engine, and other things. I need help. I have two children and soon no car due to the problems. Nemet will not help.

After leasing my car from this dealership, the General Manager Scott Pearlstein called 2 times offering to pay the first monthly lease payment.I also spoke with the sales person who indicated that this applied to new referrals. That is not what the 2 voice mails indicated. No further contact has made made to me after sending an e-mail to the finance manager Jean Maurilus.

I feel that this dealership should absorb the 1st payment especially when they verbally and orally stipulated that they would make this 1st payment. I noticed on your website that several complaints have been made against this dealership

On the Oct.4th of 2008 which was a saturday I bought a 2007 Nissan Quest at Nemet Motors. We came to a conclusion that the car will be sold for ($26,040.11) with taxes included. I decided to pay in full on Tuesday which was the 7th of October which I did. Mr. Slotnick(car dealer) gave me a receipt that he received the payment.The same day I ask Mr.Slotnick for the papers for the car and he told me that I will have to come back the follwing day because he had a meeting to attend to.

The next day I returned to the dealership he said that he mailed the document to my address.I did not recive the document for my car until the 17th of November. Just to find out after paying the in full I recived a balance of $10,500 including $600 for packages I did not request in the purchase of my car.I reported back to them and told them the extra fee added to my bill was not requested by me. I kept on going back to them to reslove the problem.

They kept giving me a run around until finally I had to speak to the Genral Manager. He told me that I could not buy a car for that amount of money without taking the package that they put on my bill. After speakin with another customer I found out im not the only customer this trick played on . She also was a victom.

She told me to go on web and check out comsumers affairs.com where I realized that past customers of nemet have gone threw the same struggle.I waz left with a monthly payment of $642.44 with a 7.99% intrest fee.

Well its been over two years now since, I purchased my 2006 nissan maurano from Nemet and still the emotional distress, hurt and regret has not yet begin to subside. What hurts is not the financial burden they have left me with but the pain of being robbed blind.

When I went to purchase my vehicle I put a cash down payment of $10,200 thinking it would lower my payments, but you know what those thiefs did they added all these options I had no idea about, they never explained anything, when I came to realization and aked the fianance manager replied don't worry that's just for our purposes, we will take care of you, ofcourse being a first time car buyer and a young female at that I probably just had the word prey written on my forehead I took their word for it because they were really nice and I truely thought they had my best interest at heart.

What an easy kill I was. My car payment is $579 a month with 4.0 financing for 5yrs so I will be paying $44956 for a $31900 vechicle. Ofcourse I had no idead what they had done until I looked over the contract showed to a couple of friends and they explained it to me. What they had done was added drivecare for $995, EPP ETCH for $2790 and VIP for $2500, I had now idea what these things were or what they were for. When I asked about the VIP Mr. Lou Pierro said don't worry once you pay over $25000 for your vehicle you atomoticaly get VIP for free. At the time of purchase I asked him why it showed $2500 he said that was for their purposes, not to worry.

For awhile I went back over and over again to speak with them and everytime I would be told don't worry we will see what we can do or some run around answer. Ofcourse they alway prentend or act like they will help, but they never do. After speaking to a lot of people over and over again they told me to just give up, but you know what I will not give up, they took my money, my sweat and blood went into all those long hours of neglecting my child, working two jobs to save up that money and for that car dealership to just take it from me. There is a saying God don't sleep and I want you to know out of the three individuals involved in my purchase one of them has kiddney diease and the other got fired, there is only one more left for God to take care of.

I am a single mother with a child to take care of that money was suppose to be a downpayment for a house but since house prices was so high I just figured hey atleast we won't have to wait on line for the bus or the train in the cold anymore. It's been over two years and I am sitll greiving about this. Finally someone said file a complaint with consumer affairs, the better business bearu and the Attorney's General office so here I am.

The car I decided to purchase via finance was a 2008 Hyundai Elantra SE. The price was agreed on as well as the set finance fee. Upon speaking to the financial advisor whose name escapes my memory at the moment, the finance fee was higher. The advisor claimed that the quote we were originally given and signed a contract for was on a limited time special, and that the special had now ended. My parents and I tried to come to terms with our sales manager Oksana Malayeva and the general manager Scott Pearlman but we ended up having to settle on the 'new' figures.

That was only the beginning. I recently brought my Elantra in for the 3 month oil change. Even though I felt it was unnecessary to begin with, I wanted to keep the car in good shape. First, the service assistant manager Cynthia Ambrose tried to get me to purchase some sort of 124 point checkup for a few hundred dollars. When I told her all that I wanted was a simple oil change she gave me a bill for 57 dollars. I told her my first oil change was supposed to be free, but she said I needed some sort of a coupon for that. I reluctantly paid the ripp off fee of 57 dollars and went on my way.

A few days later I reflected back and decided to give the General Manager Scott Pearlman a call. When I did, he apologized and said my next oil change would in fact be free and to contact him if anyone gave me a problem about it.

The last issue I faced with Nemet Hyundai was just last week. I brought my car in after it was hit on the front end. It suffered severe damage and actually needed to be towed to the service center. My first complaint was that the air bags never deployed! The whole front end was smashed in and completely destroyed. Neither myself, the police nor my cousin who runs the body shop I planned on using to repair the car could believe the air bags did not deploy.

Wayne, the service manager had no explanation and actually informed me to call 1800 Hyundai or call the corporate headquarters for an answer (in other words get the run around). I had the car towed to Nemet because I was not sure whether or not I had to use Nemet Hyundai's body shop in order to keep the car under warranty (i.e. use Hyundai genuine parts). I was told I could use my cousin's body shop but Nemet would provide me with an estimate from their body shop anyway. I said OK and two days later I was slapped with a 350.00 tear down fee and a quote for 8600.00!!!

My cousin's shop came in with a quote for 4200.00, and thats not because of family ties or anything. When I questioned why I was not informed of the 350.00 tear down fee, Wayne claimed that I should have been informed of it when I purchased the car.

I brought my salesperson Oksana over to the service bay to ask her to clarify with Wayne that I was not informed of such a fee and she spoke with him in private but nothing was resolved. In fact I heard laughing in the room! Then the two of them and Cynthia Ambrose basically verbally attacked me and told me I could not have my keys unless I paid. In order to just keep things calm I decided to once again get ripped off by Nemet Hyundai, and pay the 350.00. I will never go back to Nemet for anything again.

No injuries were caused from the accident basically only because of the seatbelts. I would have looked to file a lawsuit against Hyundai if someone was injured due to the air bags nondeployment.

i bought a vehicle from this auto sales company in august. upon meeting with the finance manager i spoke with a man call vince who told me that i must signed a contract for etching which he claims is a requirement by the finance company. i signed the contract for 1199.00. when i got home i called the finance company and they told me that they aren't aware of such policy. i then went to see vince to get a refund but he refused to give me a refund and pretended that he didn't know me.

on august 17, 2008. i went to nemet motor in jamaica, queens to purchase a new nissan quest 2008. the price of 10,954.31 was agreed upon with the trade in of my mazda s. 500 deposit was placed. it took 2 weeks for the dealer to find the car. received phone call on august 27 that they have find the car. then, on august 28, i went to the dealer with my mazda( trade- in). after inspecting, and examining the car. the final price( out of door price including taxes and title) of my nissan quest s was 10,954.00. the bill of sale was produced stating the final price 10,954.00. everyone was agreed upon the price. i obtained the funds and went to dealer on 8/30/08 to pick up my nissan quest. upon arrival, i waited for 3 hrs and then, they, the manager decided to change the bill of sale with 600 price increase from the original bill of sale. the price is now 11,564.00. they did not honor the original bill of sale b/c the trade in, as stated by them is now worth less compared 2 days ago. the mazda car was exact same condition as 2 days ago prior. in addition, deposit was refused to be refunded until a cancel form was signed. the dealer was dishonest and i felt taken advantage of. i waste alot of my time going back/forth with the dealer. their selling practices are deceptive. please help. i have the document of the orginial bill of sale

Once we got home, we then realized that the price of the car went from $18000 to $20,500 after reviewing the Contract which Seth Levitt had purposely stapled so we could not read it in his office. The next day when we went in to see this Con Man, he said the manager wasn't there and that he couldn't do anythign about it. We then spoke to another Finance Scammer who tried to sell us another type of warranty to substitute the Etch Protection. We just wanted our $2500 hard earned dollars back, but they wouldn't hear it and so the story goes on with no ending.........Please car buyers, do not buy or recommend anyone to do business with Nemet Motors, they are only out for themselves and to cheat customers out of alot of money, especially in the minority community where those whose first language isn't english or someone they interpret as a stupid immigrant

I was going to purchase a Nissan that was going to be financed via Wachovia (Nemet's preferred bank) and a verbal approval was given to the dealership by the bank. We signed some paper work so that they could run a credit check on us but never signed any contract. It was a Sunday and we were going to finish the deal and take delivery the next day and so put a deposit down. Later we decided that we did not want to purchase the vehicle and called them to tell them the same. We were told that we signed the contract and could not back out of it.

When we appeared in person the same day to deliver a written statement that we do not wish to purchase the vehicle, we were flashed the documents that we signed and they stated that they had signed contracts and they we could not back out of the deal. We immediately realized that the signatures on several documents were forged and that the final price of the car was increased by approximately 15,000.

We were also threatened by the General Manager of the dealership stating that they would put the car on the street so as to effectuate the sale and eventually having it towed and that thereafter it would be something for me to deal with Wachovia. When we tried speaking with the salesman who sold us the car, the GM almost started a fist fight with us. When we called Wachovia, they said they were obligated to give Nemet the money.

Beware of the financing guy. They along with the GM are the ones that play these games. The salesman is usually unaware of this. Channel 2's Shame on you ran a story on the exact same scam that they pulled on another person. I am surprised that the consumer affairs or any of the other consumer agencies have not taken any action on a scam that they have been pulling for years.

I told him as a consumer I have a right to cancel any warranties in 48 hours and they only took off 2,000 and up the price of my car to 20, 214, I told him to take the remaining 3,173 off that since Hundai gives me a ten year why do I want that - he told me not to push it and leave.

I can't tell you how disappointed I was. I was buying a new car and I could not even enjoy it because of the way I was treated. No consumer should have to be lied and be at the mercy of someone as dishonest as a car dealer. I have a right to know what I am signing the courtesy of them explaining it to me. No one should be threaten by these guys. I am out $3,173.00 which I rather have in my pocket not theirs. This needs an investigation.

I went to Nemet in search of a car and was interested in a 2007 Hyundai Santa Fe. After negotiating a price of $21,500, I was told that in order to hold the car, I could leave $1,000. I left the deposit and went the next day to finance part of the loan. I originally went down with $13,000.00 more (in certified check form), so that my loan would be only for 7,000. I was declined the loan, but they refused to give me back my money right away. The general manager,Scott said that it would take 14 days for me to get the money back (the money that I had just given him the day before).

This policy is only true when you are approved for a loan but decide not to go through with it. I however, was not approved for the loan. In addition, I was told by the manager that Nemet was not a welfare office, possibly a comment made because I am a hispanic and he believes hispanic people must be on welfare.

I've been calling everyday and going in person for my money, but to no avail. Finally today, Scott the manager told me if I don't leave Nemet (and keep asking for MY money)HE WOULD CALL THE POLICE ON ME!! Could you believe it? He would call the police because I am asking for MY MONEY? Shouldn't it be the other way around? Anyone doing business with Nemet should seriously consider checking all the negative reatings they have from the better business bureau.

I am desperately awaiting my $13,000 because as of now, I don't have any form of transportation or any money to purchase a car.

In September of 2007 I went to Nemet and greeted by one of their sales rep named Keon P. who is apparently not working there anymore two weeks after i've purchased the car. He offered me the Chevy Trailblazer and asked me how much my budget was and I told him that I can only afford $350-400/mo. He gave me computations and told me that the monthly would be $375 for the 30,970 MSRP with less $3,000 for the chevy promo that brings it to 27,970. We paid down of 4,500 for the said car purchase.

When we were about to pay and sign the contract there were a lot of alibis and delaying tactics coming from Keon and he said that the financing cannot approve us because we don't have the right credit score when practically my wife and I have very good credit scores. Then a day after he called us to let us know that we were approved and we just need to sign the contract and bring the check, which we asked Keon just to assure us that our monthly payments would still be $375 and he assured us convincingly and he even wrote a letter signifying his statement which I kept until now. So bring-in the check and documents are what we did and when we went there we discover that Keon was nowhere to be found and another guy accompanied us to Mr. S. (Finance Manager).

We've waited for more than 30 mins. before we were seen and Mr. S. He made us feel comfortable by having small conversation and chit-chat, but my wife and I were very tensed because there's the excitement and fear of purchasing our new car. So Mr. S. took advantage of our situation for being a novice and immigrants to this country. He higlighted some portions of the contract and he lets me and my wife put our initials on it without explaining it to us thoroughly. And when it was time to sign the contract we heard the bell from the inside of the dealership rang three times. it was one of their distracting tactics towards their clients so that customers won't be able to focus to know the facts of the contract.

So Mr. S. only explained to us the payment scheme that we'll pay the first six months $574.83/mo. then the next 54 months @ $375/mo.. Then we thought everthing's okay till I've read the contract thoroughly immediately when we were back at home, I've discovered he serpetously inserted and added things we didn't ask, want and know i.e. $3,000 for SERVICE CONTRACT/EXTENDED WARRANTY, $2,788 AFTER SALES/NEMET CARD for free oil change for life and tires which everything was nothing but a scam. The free service is really not free coz they will just take off a minimal amount from the total which is less that $50.00 I think.

And to top it all the $574.83/mo. payment is going to be paid in 72 mos./6 years as suppose to 60 mos./5 years with $574.83 for the first 6 mos. and $375/mo. for the 7th to 60th mo originally. So I called back immediately on the same day that we've bought it, then S. wasn't there anymore and we just spoke with Keon instead and told him our predicament. The next day we went back and was very very upset but S. just told us that if we cancel it then we can just get $200 from the $5,788 that we've paid them. Is this total craziness or what? And to add insult to the injury we've discovered that the interest rate that we got was 10.34% which is totally ridiculous coz we have a very good credit score. It's as if that they don't fear anybody or the law and they can just dupe you right there and then anytime they wanted to.

I don't know if there are individuals who filed the same grievance against NEMET who got a reimbursement or refund from their malicious scheme? Have you filed a mass action law suit against them? What can we do to get justice from this? Is NEMET more powerful than the American Justice because I'm pretty sure that they're doing this always to their customers. Is there a law that can convict them and make a good example out from this deceptive tactics? I'm slowly doubting the true essence of American Justice System by seeing unscrupulous businesses like NEMET getting away from this kind of activity.

We beg for mercy to the law makers to help us redeem our self-respect, dignity, trust, and the true meaning of Justice and the American Way. And we strongly ask some of the auto dealers NOT to condone this kind of activity because it would create a stigma to all of them. I know that there are still honest to goodness Auto Dealers out there and I know you abhor this kind of wicked anomalous schemes. Finally, I ask and appeal to all individuals who were victimized by these evil people to come out and stand-up against them. We should act and file a mass law-suit that will put NEMET Auto Center to the place they ought to be.

This bad experience caused us to be distressed, tensed, paranoid and all the negative effects that you could think of. It almost cost our marriage because it's become a constant topic of friction between me and my wife. We have really tighten our belts because it's hard to pay that kind of amount for 72mos. All of these resulted to sleepless nights, low self esteem, and highblood pressure that almost gave me a heart attack and my wife's heart problems worsen.

Don't sign anything unless you've had time to read the paperwork throroughly!!!

. I was there all day with my husband and

When we finally saw the financial person, Lou, he was in a rush and so were we.

We went through the paperwork quickly because we were the only ones around. When seeing the bill, the price of the car was different $6500 and change, they added some Tires4Life and Drivecare both for thousands of dollars. This of course brought the price now to almost $18,5000.

We told him we did not want it so he told us he would help subsidize for the first three months $100 per month and then bring down our monthly payments after the three months. He also told us that after the three months he would take off the Tires4Life and DriveCare because we wont need it.

It is now a year later. When we go to NEMET, we are told that Lou NO LONGER works there due to things like this. Why should we suffer for his lies ad misleading information? Becaus we paid over $1000 for Tires4LIfe, we tried getting new tires because the two right tires were damaged. It took 4 weeks of going back and forth physically and on the phone. Everyone gives you the run around there.

Now I am stuck with a monthly payment of $310 and a car with plenty of negative equity. They sold me an overpriced car with lots of unnecessary extras. They verbally promised things that did not take place and the man who did no longer works there. NEMET does not want to take responsibility for Lou's actions. Instead they make it seem like they did not know what he was doing. This is a major burden in my finances which I did not plan or want.

I took delivery on a BRAND NEW 2008 Elantra last night. one block from the dealership, the airbag light went on. Took it back to the shop and they said oh drive it home- it's nothing. Just bring it in tommorow. Brand new car in the shop now and they won't say how long before I get it back. I went online and discovered that Hyundai has a history of airbag problems. I wonder if I am covered under NY's lemon law.

While my mother was driving, she got hit by a car that failed to look both ways before popping out. The car ended up being beyond repair, so we were in the market for a new car. My parents were looking for a car that wasn't too expensive because of our recent other new vehicle.

They ended up buying a Hyundai Sonata from Nemets on Hillside Avenue. They negotiated and did all the calculations and agreed to pay around 19000 - 20000. The price calculations were all on paper.

After we picked up the car, we received some trouble. We apparently got charged a lot more than what we agreed upon. When we went back to sort it out, Nemet did not have the papers we saw with the initial deal and it seems they have switched the numbers on the papers that my parents had to sign.

I am very disappointed and angry about how dealers like these are still in business and allowed to operate in such shady manners.

My parents are honest and hard-working and do not need this unnecessary stress and burden of these scam artists. Financial strains because of Nemets.

parts cost 813.57.

I have contacted
Cynthia Ambrose multiple times and she
gave me the run around. She never
answers nor returns my phone calls.
The resale value of the car isn't even
2000. I feel they were disrespectful and
unscrupulous. After speaking to the
service manager (Marcus Hill) today, he
too feels that the cost of the auto repair
is a bit too high. I also feel that I am
unfairly targeted because of my race. I
hear her giggling during the first phone
call that I made on 2/11. After being
more assertive, she instead avoids me. I
will NEVER take my car or buy one

again from Nemet Motors.

After the
repair, I still hear noises from the struts.
At times it is even more pronounced
than before. If I take my car back, I don't
even know if they would even service it,
much less damage it. They appear to be

dishonest and untrustworthy.

Basically, I feel like I went to the cleaners. Nothing appears to be fixed. I want a refund or they need a lesson from the law.

i bought a nissan sentra 2005 & was baited in w/ a good deal but was tricked into signing an extende warranty this haitian guy gene from the finance dept said it was some paper work i neglected to sign.

3. Processing (Dealer Opt) $ 45

This was in effect adding $889 to the cost of the car. I questioned these additions and was told that the numbers on the forms could not be changed. I pointed out that the price of the car in being increased by more than 10%. The Manager came over and I was basically told no one will come in if they show the real price. I argued that these fees are for a new car which this was not. They started reading the fine print on the ad for the exclusions. These items were not part of the exclusions, meaning it should have been included in the ad price.

I had no problem paying tax, title & MV fees, but the additional $889 was a big problem. At this time the Manager read in the ad Prices do not reflect certification fees? and he said that these were certification fees. Again, I did not have an issue with a reasonable fee, but this invoice was saying something else. I felt that their ad was deceptive and misleading. I said that to them, thanked them for their time and left.

The entire experience just did not feel right. Later that day I called Nemets toll free line 1 800 608 8426 to ask about the ad. I called twice and spoke to two different people, Valerie and Shanise, about the ad. They both confirmed on the phone that there are no additional charges. Taxes, Title, DMV, and certification, which is about $200 is the price, not just for this car, but all the cars in their ad.

Yesterday, 1/31/08, armed with this new information, my niece went to Nemet and asked for Shanise. Guess what? She only answers the phones and is not a salesperson, basically she does not know what she is talking about. My niece does speak to a salesperson who says that the car is sold, but they do have other cars available. The fees are as above and certification can add up to $1200 to the price. Needless to say no deal was made.

I did not put out any money so I was not damaged economically, but I strongly feel that this is standard operating procedure at Nemet. I want to know if their tactics are leagal, and what can be done about it.

I filed a complaint earlier, as it turns out Nemet managed to have me spend over $42,000 on a 2008 Altima Coupe. I recently looked the numerous complaints filed against them and I can relate to all of the other customer's stories. My question is, what can we do about Nemet and thei unfair practices?!

Returned Sat. am 11/10/07 to seal the deal.

Had to go thru financing as that was the only way Nemet would sell me the car, even though I wanted to pay cash.
The price was now raised to $23,365.

Another sales-mgr. came in the finance office and told me to sign and initial various items. Nothing was explained to my satisfaction but the finance man, Jean said all items were included in the price so like an idiot I complied.

When I arrived home, upon reading the contract I saw that I had purchased

1.$2500 an extended Nissan warranty

2.$2000 Gap insurance

3.$1500 Tire and Wheel insurance

4.$2000 Various Nissan goodies I had requested - but not at these prices
interior bike rack ($600)
rain deflectors ($400)

remote starter ($1000)

I immediately returned to Nemet motors to cancel the above $8000 worth of items that were added to my contract price. My pleas fell on deaf ears. I returned to Nemet on two more occasions and was given the run-around.

I overpaid $5000 for the vehicle!!!Hard-earned dollars that could be used elsewhere.

I bought a 2004 Nissan Quest at NEMET last year. I actually saw the vehicle for $18,900 on the Internet. They claimed that the price was incorrect. I was there all day with my husband and my 3-year old son, mind you I was 9 months pregnant! When we finally saw the financial person, Lou, he was in a rush and so were we.

We went through the paperwork quickly because we were the only ones around. When seeing the bill, the price of the car was different $20000 and change, they added some Tires4Life and Drivecare both for thousands of dollars. This of course brought the price now to almost $27000. Lou told us we needed this so that the bank would accept me for a low interest rate. The monthly payment for about $500.

We told him we did not want it so he told us he would help subsidize for the first three months $100 per month and then bring down our monthly payments after the three months. He also told us that after the three months he would take off the Tires4Life and DriveCare because we wont need it.

It is now a year later. When we go to NEMET, we are told that Lou NO LONGER works there due to things like this. Why should we suffer for his lies ad misleading information? Becaus we paid over $1000 for Tires4LIfe, we tried getting new tires because the two right tires were damaged. It took 4 weeks of going back and forth physically and on the phone. Everyone gives you the run around there.

Now I am stuck with a monthly payment of $500 and a car with plenty of negative equity. They sold me an overpriced car with lots of unnecessary extras. They verbally promised things that did not take place and the man who did no longer works there. NEMET does not want to take responsibility for Lou's actions. Instead they make it seem like they did not know what he was doing. This is a major burden in my finances which I did not plan or want.

Today I went to the Nemet Auto Service Center for a Synthetic Oil change and to fix a squeek I heard in my brakes of my 2007 Nissan Altima. After claiming he had run a disgnostic on the car the mechanic told me that I would need to replace my brake pads and cut the rotors. He also told me that I will need to do my 15,000 mile service on the car.

He gave me an estimate of the cost which he said totaled $775. Nothing was signed and I told him to go ahead. After he gave me a booklet about what was going to be done on the car, I called him back (exactly five minutes after he gave me the price quote) and I told him I did not want to do the 15,000 mile service on my car. This alone cost me $550. He told me he could not do it because they had already ordered parts for the car. The parts were air filters and pollen filters which it turned out were never replaced in my car.

I was lied to about the actual cost of the servicing. The labor alone cost me $475. Actual parts cost only $235. After doing a test drive on the car they claimed that they had fixed the brakes in my car and there was no squeeking. However immediately after driving off I relaized that the brakes were still squeeking. No air filters were replaced in my car, which was part of a standard 15,000 mile service for the car. He claimed he had ordered this for my car.

I took the car back and road tested it with a mechanic from Nemet (this was supposed to be done in the first place since it was a part of the 15,000 mile service that I paid for). They were actually supposed to do two road tests. One before and one after servicing the car. He found where the squeek was coming from, which was the rear back tire however the brake pads they had originally worked on were the front. I was told that I would have to pay again in order to have the back brakes now fixed. I have to wait until next week when I can take another day off to go back and fix the same problem yet again.

I feel like I was ripped off really badly. I should have been able to cancel my servicing after five minutes. I should not have been told that parts were ordered when they were obviously never ordered because they were not used in my car. I dont know what else I can do except not return to the delearship for further servicing of my car. I hope this gets reported and something gets done to stop Nemet from doing this to other people.

On Oct. 30, 2001 purchased a 2002 Nissan Altima (new) from NEMET a NISSAN dealer. I also Purchased a Primier Ultra protective plan (Warrantee) This warrantee was sold to me by the NEMET and was included in my car payment. Terms of service 84 months or 100,000 miles. My car presently has 74,000 miles.

On September 24, 2007, I took my car to NEMET Repair Center to check the car because it was making a rattling noise and black smoke was coming from the exhaust. On that day I was informed that my care engine problems and they were going to check to see what my warrantee covered. Later that day a representative from NEMET Repairs informed me that the company that held the warrantee had gone bankrupt and I was not covered.

I have called NISSAN Customer Service for the last six week with no result. I received a document from US Bankrupty Court for the Northern District of Illinois on October 15th, which indicates that I am covered, however on Friday October 26th, I was informed that my policy was cancelled. I requested proof and they ask me call a number which has a recording regarding the bankrutcy.

I have been gettin the run around for approsimately 8 weeks. NEMET Repairs call me to remove my car otherwise they were going to charge me for storage. NEMET repairs quoted 8,000 dollars worth repairs.

I have not started the payments yet but I am now legally bound to a loan of $28,500 with monthly payments of close to $600

$2648 before tax.

NEMET MOTORS DON'T LISTEN, THEY JUST WANT A SELL. I live in RI, and found 2007 Altima fully loaded for a good price at Nemet motors, 5/24/07.My sale man Victor who was very nice. Before everything I told Victor that I will be tranfering my old plates to the new car. Was told that I should be receiving the new register and title in the mail. Called a few times to follow up and just kept on getting voicemail, from Victor and Jean (store manager). A months has passed and was told that my new PLATES was ready. WHAT part of the word plate transfer didn't they understand. My boyfriend was told in his face that old car plates can not be tranfer to new lease plates. Now am going to have to pay forthy buck to fix something that's quote can't be done. They made they're sale and don't care about the problems they make. I would NEVER shop there again and neither should you!!!!

We are offered a 2007 Nissan Murano Leather interior for 31,000 by Elway the sales manager. Offered was excepted, then we transfer insurance policy to the new Murano. They asked a $200.00 as downpayment and I was told that this downpayment fully refindable. At this point, I already spent there 8 hours.

However, with this great deal everything seemed fine at first until we start going over the finace paper until the person Seth who is the finance manager put some unwanted item on the invoice Such as Insurance ETCH PRO For $2999, Protection Plan $1999.00 which was never asked for nor told during the sale stage.

The price of the car goes up from 31000 to 38000 (without taxes yet). I still did not receive my downpayment of $200.00.

I would like to inform why I feel as a NYC Fire Fighter I was burned by one of your dealerships,Nemet Motors of Jamaica Queens NY..I have already filed a complaint with the local Better Business Bureau but see that Nemet has not responded to any of the other numerous complaints filed against them.

I had just bought a new 2007 Scion tc 6 months ago but decided I needed a bigger vehicle because of personal reasons. After doing extensive research I decided the Hyundai Tucson was what I wanted to buy. My wife and I both feel the salesman made promises he did not keep. My deal with him was that I was to receive a trade-in amount of $16500.00 towards the purchase of the Tucson and the price quoted was to include the $440.00 delivery charge. I knew this was a great deal for me so I went over it several times with the salesman. I put down a $1000.00 deposit to secure the deal and order the car.I left the dealership happy with the deal and looked forward to getting the car.

All of the good karma I felt disappeared when I went to pick up the new car.

The salesman informed me I was only going to get $15250.00 for my trade-in saying you still are getting great sales tax savings and also failed on his promised to include the $440.00 delivery charge in the price. When I balked at this I was told if I did not complete the deal I would lose my $1000.00 deposit.I feel I had no choice but to take the car costing me $1830.00 more than it should have. I complained of the treatment to a manager(Carlos) but he said their is nothing he could do.

I know its only my word against theirs since I have nothing in writing to prove my case, except the salesman's business card writing out $16500.00 for trade-in. Me and my wife know what was said.

As my wife said they are not like you when you promised to protect life and property as a firefighter your word was good and you for filled your promise. I just wanted you to know how Nemet motors treats firefighters in your name.

I went to purchase a car from Nemet Motors after I saw what appeared to be a good deal in the Newspaper, boy was I wrong! I purchased a 2003 altima from them thinking I was getting a good deal. It took them a very long time to get the paper work ready. By the time they were done I was restless and my head hurt.

I sat down with the finance manager Sid and this is when he started making all kinds of promises. He rushed me through a whole bunch of paper saying that since it was so late (9:30 PM) I had to have extra warranties added on the car for me to be able to drive off that same day. He told me to call him the next day to get all the figures. I called the next day all the way until the night. This guy seems to never get a break because he was never able to answer my calls (ya right). He was avoiding me that whole day, so I was starting to get a little nervous because from the looks of the contract I would owe 25,000 for a 14,000 dollar car.

That night my father and me decided to drive to the dealership, Sid told me that everything was fine all the warranties will be taken off when I sign the final contact. He said my final contract was locked away and that I could come back the next day to sign it. When I got there the next day he typed up the contract in my face, which meant that he lied about it being locked away.

All the extras were still in the new contact, so I told him that I wasn't going to sign it and I didn't want the car. He told me I had no choice and that I had to keep all the warranties. I started crying in the office, so the GM Scott was called in. They promised to take off one of the many extended warranties that were added, but I knew that all they was take away some money from the amount owed and added it to the finance fee.

They made me feel like I had no choice but to take that offer because it was for a few more months which made my monthly payments more affordable, so I left with the new contract. Come to find out they never cancelled the first contract, so I'm being billed from both Nissan and M & T bank.

They have been telling me now for the past few weeks that they are fixing the problem and not to worry, but I am still showing an outstanding balance for both banks.

Not only that, I took my car to my mechanic to find out that the car was in a serious accident which the car appeared to have frame and bumper guard damage. Once again I had to make another trip to this dealership. When I got there the GM Scott told me that they would fix anything and then told his mechanics to put everything back together. He then told me that I can get a lawyer and in five years he will see if I ever get anything. I started crying again I front of my one and a half year old son.

Till this day nothing has been fixed with the car nor was the other loan voided. I don't know what to do; there is no way I can pay for two loans and if I don't my excellent credit will be destroyed.

Emotionally this situation has taken a huge toll on me. I can not eat, sleep, or think straight. These people have ruined my life.

We were trying to lease a car. Unfortunately, we got too excited so they took advantage by adding a lot of extras to the car without informing us. These extras had my initials though they were not my handwriting. We were surprised when we first got the statement which states that we are PURCHASING it at $431.00 for 6 yrs which amounts the car to be $30K when it was originally only $16,800.00. When we received it, we went back to tell them that we don't want to buy it, just lease. They passed us from one person to another then eventually said that they will do something about it. True enough, up to this day it still states the same amount. We tried to return the car as it is costing us too much but they don't want to and they were treating us without respect at all. They are very rude and we feel that we are so aggravated.

i purchased a new 2007 Nissan pathfinder se for a fair price with a remote starter and a passive alarm as the only extras. I was told I could have the car in three days. I needed to register the car in Massachusetts, however the dealer said they would take care of everything there would be no problem. Part of my total price for the car included $299.00 for plates, registration etc..

After 5 days I never heard from the dealer so I called to find out if there was a problem. I was told there was a problem getting the plates from Massachusetts. I was told the plates would be in New York tomorrow. On Saturday I called the dealer to find out if there was a problem. the dealer told me to call my insurance company to take care of the problem myself.

At this point I still never received any call from the dealer to inform me of any problem - I made all the calls. On Monday I once again called the dealer and Len R asked me for the insurance companies phone number so he could call them. I asked him why he didnt have the number and why he hasnt made any calls so far - he passed me on to his manager who was upset with me that I was so agitated about still not having my car which I paid for and was promised me in three days.

He blamed the insurance company in Massachusetts and told me to stop asking why and to just move forward. I called on Wednesday and still no car, no plates, no phone call from the dealer explaining anything. With each of my calls I became more and more angry, which only seemed to annoy the staff at Nemet, who passed my phone calls on to one another.

Jeff L., the sales manager, continued to blame the Mass. insurance company and continued to express annoyance with me and my questions regarding his dealership's promises, lack of courtesy calls and incompetence. He then asked me for my insurance companies phone number. I asked him why nobody has the phone number and he responded stop asking why and move forward. I asked him where the follow up was, how many phone calls were made to Mass., were faxes sent, were any e-mails sent, were registered letters sent? He, of course had no answers and continued to get annoyed with me that i had the audacity to be upset.three weeks later.

Almost one month later no car. I now threatened to cancel the deal. I was told that was not an option -- the contract states only after a month could we cancel. I had three days to go. I was told by Len the car would absolutely, positively be ready tomorrow. On Friday, i said i have been hearing promises for a month now -- Jeff L. told me to move forward, the car will be here tomorrow.

Guess what -- no car on Friday. I was now told Saturday for sure. Wow, the car arrived Sat. two days before the 30 days expired. I took the car home -- now what? No owners manual, no remote keys to lock, unlock -- they forgot. No apology, no phone calls, no explanations. Went all the way back to get my remotes and manual, took the car home -- guess what? The remote starter does not work! Called Len, who couldnt understand why it didnt work. I asked him after all the trouble we have had over this past month he didn't make sure my remote keys, manual were included and especially that everything worked!

My husband and I purchased a used Nissan Altima approx 4 months ago from Nemet Motors. The months went by and we never received the vehicle's registration. Every time my husband and called for visited them, he was told the he will recive it soon. We never did. The last time my husband visited Nemet, which was 2 weeks ago, he was told that the vehicle has a lien and they are trying to work on that and will should get the registration in a week. Again, we never did. I received a call today from one of their sales rep, Shakim. I was told the car was reported stolen and we can be pulled over by the cops if we drive the car. Neither my husband or I have reported that our car have been stolen. Our car is currently parked at home.

Its so getting tiring and frustrating, to go back and forth with these people. Still trying to obtain our car's registration.

I went to buy a listed Nissan Xterra...they had it on their website for about $16,000. They showed me a newer one for $17,500. I thought I was getting this great deal. It was myself and my mother since she helped co-sign this car for me. We just happened to know the dealer and thought he was really going to help us out. We waited there for about 4 hours getting the paper work and car ready.

When I got home, I looked at the paperwork and saw they overcharged me...to the tune of $31,000!!!! I kid you not!!! So we went back the next day, and they shaved off $6,000...ONLY! They added all this other crap onto the deal. I think it was just the confusion that they throw at you that made us take the deal. Now I'm stuck with this ridiculous payment of over $500 for a used car.

On June 8th, 2006, I bought a 2003 Chevy Astro Van from Nemet Auto. On that day , I also purchased a 4-year extended warranty for $2,800, with the understanding that I could cancel it at any time for a full refund, as long as I didn't use it. Approximately 3 weeks later, in July,I called Nemet Auto and spoke to Mr. Lou Pirro (a manager) and told him that I wanted to cancel that extra warranty. He told me it would not be a problem and it would take about 6 weeks.

Since that time, I have spoken to him at least a half dozen times and he has assured me it was being taken care of. I also left numerous messages on his phone, all with no satisfaction. Here it is, early Dec.,2006, and the warranty still has not been canceled. All I want is my $2800 returned to me.

My son had seen a 2005 Toyota Camry advertised at Nemet Motors online site for $17,995. My family went to the dealership and dealt with Shakim aka Donald Butler. We specifically told him we wanted to pay no more than a certain amount for the car and did not want to haggle back and forth. We arrived at a price of $16,500, put down a deposit of $2000 on our credit card and agreed to finance the balance since we know that the dealership gets some kind of a credit if we finance through them. We would have financed through them to get their credit and we would have paid of the loan immmediately. So we shook on the deal and Shakim said we would have to wait around for the finance guy.

Well, did we have to wait!! We waited close to 5 hours!!! By the time we saw the finance guy, Lou, it was 10 pm, my family hadn't eaten anything and we were ready to sign all the necessary papers, just get the car and leave. Lou had all the paper work prepared and we were signing everything until the last document - the finance agreement. It was approximately $5000 over our agreed upon price!! We questioned Lou about the price and his response was - didn't your salesperson explain the package to you? NO, NOT AT ALL!

Shakim and the Manager was called over and of course Shakim and the Manager explained that in order for us to buy the car at that price, we had to buy into this package. We explained to the Manager we were not aware of this, NOTHING was explained to us and if the Manager cannot sell us the car for the agreed upon price, do not waste their time or ours any longer. Of course, the Manager could not arrive at a price even close to the original. The deal fell through, we made sure any documentation with our information was torn up but the DMV plates and registration had to be voided. We thanked them and Lou was the only gentleman to apologize and shake our hands. Shakim was already long gone.

As we were driving home that night, we realized we did not get our $2000 credit card deposit back. The next day we returned to Nemet Motors to get our deposit back. The person at the desk, I think his name was Alex, tried to make an alternate deal with us. I really did not want to buy this car now that I had such a bad taste in my mouth from the night before so we insisted in getting our deposit back. That's when Alex gave us this $750 cancellation fee form to sign! We were not going to sign that!!! Alex made some calls to the General Manager and we ended up paying $17,000 for the car, financing at 8.95% (we would originally have qualified for 7%) and an agreement to pay 3 months and then pay off the loan!

That was not the end of it! Nemet Motors agreed to replace the driver side weatherstripping and supply us with an additional key and 2 keyless remotes. Shakim told us to drop the car by anytime. Well, for the next two weeks my son was dropping the car by anytime after calling Shakim to ask if the parts were in. Shakim just kept on giving excuse after excuse. Finally, I called Shakim and told him to stop giving us the run around (to put it nicely). He promised me that if I bring in the car on Tuesday at 10am, I should be out of there within 2 hours. I told him I was taking off of work to bring the car in and if the car was not finished by 12 noon, I was going to lodge a complaint with Consumer Affairs and the BBB.

I called on Tuesday before I went to Nemet Motors to make sure the parts were in house. No one knew about it of course and Shakim told me to just bring the car in. I did and was told to go get something to eat or sit in the lounge. It turns out they were going to install an after market entry system. I bumped into Lou the finance guy and explained why I was there. He made some phone calls and questioned what the problem was. He told them to get me the genuine Toyota parts from the Toyota dealer-down Hillside Ave.! until 12 noon. His new excuse was that they would have to order the parts from Toyota - up the block! So feeling satisfied that I was not going to get a generic product, I waited until 12 noon.

At noon, Shakim told me the parts had to be ordered from Toyota down the block and to bring the car back!! Why wasn't the parts ordered in the first place, 2 weeks ago?!! Anyway, my son brought the car back a few days later after I made sure with Toyota that they did in fact order and receive the parts. They did replace the weather stripping, cut us an extra key but those mechanics at Nemet Motors could not figure out how to program the keyless remotes. My son was able to figure it out!! What a harrowing, horrible, stressful experience!!! I will never, ever deal with Nemet Motors again!!! And no one else should either unless they want to get ripped off and want to wait 2-3 weeks for any kind of satisfaction. The only saving grace out of this whole situation is Lou, the finance guy.

I had a signed lease agreement with nemet motors for a volvo. my sales associate was adrian sylvester and a manger by the name of mr. hoffman had approved and signed off on this agreement. when i went to pick up the vehicle two days later the finance person (i don't remember his name) asked for an additional $2,500. because of the discrepency, a manager named Vince was called in and he stated that he is refusing to honor the signed lease agreement unless we give an additional $2,500. when i asked for my copy of the signed agreement Vince refused to give it back to us and at this point he started using physical intimidation to get us to leave the dealership to prevent us from having our copy back.

Vince told us he will shred the documents (again illegal). when we insisted on the copy, several men used physical intimidation and told us to get out of the dealership. several men walked toward us and physically intimidated us out of the door so we would not have the chance to get our documents. profanities were used towards us. we had also left a $100 cash deposit - which we have a receipt for. when we asked for our money back they refused to give it to us while proceeding to push us out of the dealership.

This company has illegally renegged on a signed, legally binding contract. i was left without a vehicle because i had arranged to return my vehicle on the day i was picking up this new one. i lost several days from work because i had to take time out and go to a different dealiership, get a new car, renegotiate, and then pick up the vehicle as well (i had already taken days off from work to do this process with nemet). i am a chiropractor and am the only one working in my office. i make approximately $2,000 per day - and when i am forced not to be here i make $0. so i have literally lost several thousands of dollars worth of business. we were also physically intimidated. they have illegally kept my $100 deposit.

I went to the dealer asking for the 2006 Nissan Sentra they had advertised on the Newspaper for for $13,465. $5072 down with $8493 finance, which seem reasonable for the car. So I checked out the car, decided on it and requested finace. Everything seemed fine at first until we start going over the finace paper until the person Seth who is the finace person putted some unwanted item on the invoice Such as 5Y/15K ETCH PRO For $2999 Car Alarm $795 Which was never asked for nor told during the sale stage. I almost missed when I was signing all the other paper. When I specifically asked about the item, Seth took out the car alarm but insisted on that the ETCH PRO is the company policy for all new cars. I regret I didn't just walked out there, then. But I thought that was some insurance deduction. I was suspicious at the dealership and after searched on the internet and found this site. It confirmed that the whole thing is a scam.

My girlfriend and I went into Nemet Moters looking to get a quote on a nissan altima. We were lookting to spend anywhere between 12,000 and 15,000. We were both apporached by a salesman by the name of Frank. Who told us that if we bought an 2006 nissan altima today he would give it to us for 15,000.Knowing the prices of these cars my girlfriend and I said this is a great deal so we followed frank into the showroom. Where he proceeded to get all of our info.

Then he looks at his master sheet which has a list of all the cars on the lot with the marked up retail prices. Then proceeds to tell us that the car is 21,000 and he is only allowed to go down two thousand. So he walks over to his manager Mario and Mario comes back and says I will go to 18,999. I said no way and gave him a really low number which upset him. Mario gave me a closing offer of 16,999 and said he would prove that he is only making a 600 profit. I said ok but we didnt go on with the deal because my girlfriend didnt like the fact that we were going back and forth with each other.

So we are offered a 2005 Altima with 16000 miles Leather interior for 14,400 by Mario the sales manager. By the time my girlfriend gets approved for the loan and we go see Seth who is doing the financial end of the deal the price of the car goes up 2,600 from 14,400 to 17,000. Seth never told us this. He just wanted us to sign papers. I left the office to go see how the car looked. It was dirty as hell in the inside and the outside had a light wash and poor wax job.After complaining about the poor service I'm receiveing I was told to bring the car back later on to have it detailed. I was very unhappy about that. I was later told by Mario that he didnt know that the price of the car went up and I could give the car back or take the purchase. I spoke over the whole thing with my girlfriend and we decided to take the car.

In the NY Newsday, during the month of July 2006, there was an advertisement by Nemet Motors for a 2006 Hyundai Elantra for $9295 excluding tax, title, and MV fees. The other fine print indicated that Prices incl. all mfr rebates & incentives to dlr. Owner loyalty rebate up to $1,000, college grad rebate $400, active military rebate $500. Since I did not qualify for any of the afroementioned rebates, I surmised that I would have to pay $11,195 for the car plus the taxes, title, and MV fees. Of course, that was NOT the case at the dealership.

I eventually agreed to pay $12,329 (which included delivery fees and dealer prep fees not mentioned in the advertisement)plus taxes, title, and MV fees. Then, I was kept waiting for several hours--and was even sent out to have lunch--while allegedly waiting for my car to be delivered to the dealership, all before having seen the finance manager, Seth. Despite having arrived at the dealership at 9:15 AM, I did not see the finance manager until after 2:00 PM. At that time, I was asked to sign a piece of paper assigning a $1000 rebate to the dealership. This rebate had not been mentioned previously.

I was told that the price of the car was actually $13,329, but with this rebate, I would be able to buy it for $12,329. I tried to protest, but eventually realized that it was only going to cost me $86 more in taxes, so I agreed to go ahead. Then, however, I was told that I was required to purchase a $1995 package in order to complete the sale. This package would entitle me to receive the difference between the amount paid to me by my insurance company and the actual amount to buy a new Elantra should my car be stolen between the date of purchase through 2010. I said I had no interest in purchasing such a package. I was again told that I had to purchase the package.

I then asked that the sales manager I had dealt with earlier in the day be brought in, since he had never mentioned that the purchase of such a package would be required. The sales manager, Mr. Korgut, came in and stated that in order for him to make money on the sale, I had to pay the additional $1995 for something I didn't want and which had not previously been mentioned. I told him, if that was the case, then I wanted to cancel the deal. He handed me a cancellation form that indicated I would be charged a $750 cancellation fee. The dealership had already charged a deposit of $2500 to my credit card, so I felt trapped. Eventually, Mr. Korgut acted like he was doing me a favor, and said that I could buy the car--without the package--for an additional $900. After a lot of arguing about why I had to pay a penalty for refusing to purchase a package I didn't want and had never agreed to accept, I was allowed to complete the sale of the car for an additional $500, for a total of $13,829 plus taxes, title, and MV fees. In sum, Nemet's advertising is obviously deceptive, as are their pricing practices.

I was misled by the newsapaper advertisement and was essentially forced to pay more for the car I purchased than I intended to, because the company had already charged a deposit to my credit card and told me that they would keep $750 of my money if I wanted to cancel the deal.

I believe I was purposely misled on an auto deal. Here is the scenario: I am a young woman looking to buy a used car with a cash limit of $8500. I found an ideal car, but I continued to look around a bit before I settled. I walked into the used car lot at a Nissan dealership. I told the salesman straight off that I had a very limited budget of $8000 and did not want to finance at all. When he continued to make offers I told him I had already found something at that price a few blocks away. He told me that it wasn't a good deal for a 60,000-mi, 2001 Corolla. He can offer me $10,500 for a brand new nissan sentra because they had to liquidate the 2006 models since the 2007 models are coming in. But I cannot pay in cash otherwise it would not be at $10,500 because they would not receive a kickback from the bank, therefore if I want that special deal I'll have to finance.

It was an offer I couldn't refuse.

I went back the next day 6/12/06 to sign the papers. I didn't realize that I was paying $20,000 until I got home and analyzed the deal more closely. They charged me $4300+ for something I thought was free, maintainence etc. During the signing of the papers which they have on audio and visual recording, I saw those figures and asked what it was. He said that's what those things are worth. I said but I am not paying for it. He then said yes, which I took to mean correct or affirmative.

When I went back to complain the 13th. The financial salesman said that package was not optional. When my fiance asked then what was the point of getting a deal if you end up paying the same amount? He answered and we have it on audio recording you are not going to buy it under the cost, we are not gonna sell you a car under cost. I know I was purposely misled from the start. At the price I bought it I could've bought a 2007. I settled for the color of a sentra I didn't want, from a company I never thought of buying from, because I was getting the leftovers for the special deal. There was $695 unaccounted for on the contract. When I asked about it on 6/13 the finance manager said that was the destination fee. Upon examination of the contract, next to destination fee was printed N/A. I want to get my $4300+tax refunded, and if possible also the destination fee eliminated or reduced.

I went to Nemet to buy a Vovlvo XC90 but after negotiating was not able to get the price I wanted so I left. Two days later they called me back and offered me an even better price over the phone so I went to Nemet the next day to finalize the deal. After getting my insurance, license plates etc. and about 2 hours of waiting for the "finance guy" I went to finish the deal.

This "finance guy" gave me a ton of papers to sign. He put his numbers into the computer and called his manager over, the manager said he "forgot" a $300 fee and needed to add this in. I told him we had agree on a price but I was still getting a great deal even with the small fee so I eventually agreed to the fee. Then he gave me the paperwork which was over $2000 higher than I had calculated for an after tax-cost.

I eventually found a $2000 fee for a VIP Platinum Program in the mess of paperwork. I asked about this and he said "The sales guy never talked to you about this, I guess its because he's new and forgot but he should have told you about this. This is a great deal and this is the only way we make some money off the deal." He then explained that it was $2000 for Wheel & Tire coverage in case I got a flat or hit a pothole and blew out a tire, it would be covered.

I was furious at this point but I had been there so long and had set up insurance and everything else that they made me totally comitted to the deal. Thus, the great deal became an o.k. deal. I could have probably gotten a slighly better price if I had got up and left and went somewhere else but they had suckered me in and made me commit so much time that I just did the deal.

Now I am trying to cancel the VIP Platinum Program Membership and am having trouble doing that. On the terms of the contract with a company called API (Automotive Professionals, Inc.) it says under terms that I can cancel and receive a pro-rated share of the price which at this point is about $1600. It specifically says to provide API with a copy of the contract and a cancellation letter, which I did. API now says I have to contact Nemet which I find ridiculous. Their own contract states "To Cancel this Contract, the Contract Holder shall provide the Administrator with the following:" and at the top of the contract it defines Administrator as "Automotive Professionals, Inc." So I provided everything they need and Nemet isn't giving me anything. I think they sell this VIP Program to lots of people.

I had been given a price of $13,500 for the Elantra GLS with everything included, taxes,etc...so i put $6,000 down and then he sent me into the finance department. I am a single woman and was alone and i feel they took advantage of me. I was also having a stressful day and was pressured that if i didn't buy the car that night they would not honor that price. Since i had gone to another dealer a few days earlier and they had quoted me $15,690, i figured this was a great deal.

So they passed me onto the finance department and the guy in there was throwing all these papers at me, sign this, sign that, sign this, etc.. I noticed that they were adding taxes and other things, so i complained and talked to the manager and i was very upset and he said okay he would give me another $1,000 off, but HE did add the tax, so i said okay. But the finance guy kept telling me about this VIP package and i didn't want it and he kept saying, you have to take it, it's only $15 a month, i said i don't want it.

Well i saw this figure of like $20,000 and he didn't explain it to me, but i also saw my price of $12,800 so i figured that was the bottom line price of the car, but instead it was put in the amount to be financed,even after i left a down payment of $6,000. I didn't notice he added $4,999 for VIP Platinum Package for ETCH PROTECTION program whatever that is for total of $4,499. I did initial yes for that, but i was being handed so many papers i trusted the guy, but he NEVER EXPLAINED ALL THE CHARGES TO ME.

The economic damage is that i will have to pay 23,200 instead of $13,500.

I purchased a vehicle last April. it was advertised a s a 2001 SAAB 9-3. The salesman promised that no down payment needed and that the car has a warranty. At signing I had to put a down payment and after purchase the car had no warranty. Shortly after purchase the car started having problems (engine Light,....)took the car for service several time and problem still exists. When I wanted to sell the car a couple months ago, I pulled a Carfax on it and the car turned out to be a 2000 SAAB, instead of a 2001, the price I paid was for the newer model. All registration and title paperwork shows the vehicle is a 2001. Management was contacted several times and their only solution was that they will switch the paperwork to a 2000, with no compensation whatsoever.

I went to several dealers to trade the vehicle in. but that was impossible because they said I am upside down on the price of the vehicle and the only way to get out of it is to come up with thousands of dollars. I also had to pay for several repairs from my own pocket for a car I have not owned for a year yet.

On Tuesday, December 27, 2005 I went into Nemet motors to purchase a 2004 Hyundai Santa Fe that I found advertised on Auto-Trader.com. I called prior to coming down and was assured the car was available for sale. As was to be expected, they played the tried and true "bait & switch". The car was sold, and gone, right before I got there. This vehicle was an excellent deal at $11,995. I explained to the sales manager that I was paying cash and needed to complete the sale for $11,500, tax and everything included. I was assured that we could work something out and was shown a used 2005 Santa Fe (of course it was top of the line).

The sales manager came back with a price of $17,995. I laughed. After leaving, returning, & much haggling, we agreed to a gross total of $17,000, including tax and all charges, with a $1000.00 down payment. I would finance the balance with no prepayment penalties. The sales associate wrote out the sales agreement with $17,000 as the net price and I questioned it. He went back to the sales manager who agreed that I should not sign the agreement that they would correct it and have it ready for me when I picked up the car on Thursday. This is not the 1st time I've purchased a car from a dealer and was bothered by the lack of professionalism from this staff. Every question I asked, from transferring my registration to warranty info was answered with "Don't worry about it the finance guy will explain it all to you."

I had a 1:00 appointment with the finance manager on Thursday and, finally, at 3:45 was ushered into another gentleman's office who was called in to help me out. To make an already too long story shorter he started handing me paperwork to sign. One of the forms was a type of insurance granting me $15,000 toward the purchase of a new car providing my car was stolen and not recovered. When I asked if the dealership was giving me this from the kindness of their hearts the gentleman then asked if anyone explained my deal to me. I thought that was the finance department's job.

I was approved for financing, but no one ever asked how much I was financing. With a gross total of $17,000 I was looking to put a total downpayment of $12K, financing $5k over twelve months. When the finance guy told me my payments would be $943.00 per month I knew something was wrong. I was being charged $17,500 for the car, plus all their misc. fees, extra insurance I didn't agree to, additonal warranties and taxes. Even the base price for the car was wrong.

The sales manager and salesman were called in and I was told sorry, but they could not honor the deal even though this is what I was quoted. I am now going on a 4 hour stay at the dealership with a 5 year old in tow. The sales manager told the sales man to take my file to billing and they would credit my card for the $1k down payment right there. As if this isn't enough, I received a call exactly 1 week later from the salesman asking for my credit card # and SS # so they could issue me a credit to my account. I told him in no uncertain terms he was nuts to think I would give that info over the phone. The salesmanager called me right back and told me I had to come down with the card if I wanted my refund because the info was torn off their copy of the receipt and they didn't have it to issue the credit.

When I questioned why it was taking a week he apologized and said they were only done once a week. When I told him the last time he apologized to me was a week ago and it should have been done then he told me to stop yelling at him if I want him to help me get my money back. This was insulting and erroneous as I didn't even raise my voice to him. This again attests to the unprofessionalism of this dealership and I would never recommend using them to anyone.

I went to Nemet Motors in November 2005 at the begining of the month. I saw a 2002 Trailer Blaze that I liked and after discussing the price and coming to an agreement I signed the paper work necessary. However when I looked at the truck there were a few things that I was promised would be taken care of by the time I scheduled to pick up the truck which was to be toward the end of November. 1) The seat belts in the backseats needed to be replaced, they were broken. 2) The two front tires also nedded to be replaced since they were worn out. I was assured by both the salesperson and his manager that these things would be taken care of since it is the law, they supposedly would not be able to deliver a car unless this was taken care of.

When I finally went to pick up my truck, after spending about 4 hours in the dealership, because they told me they were still cleaning out the car, in the meantime they had me sign all the neccessary paper work and I gave them a check in full payment of the truck. Finally after waiting so long and having completed all the paper work neccessary I went to see if they were almost done with the cleaning. Thats when i realized that instead of changing the tires they just rotated them and the seat belts still had not been replaced. When I bought this to the attention of both the salesperson and the manager they told me as far as they knew the tires were changed and that they were waiting for the seatbelt part to come in so I should bring the truck back in on monday of the following week so they could replace it. I bought to their attention that there were 4 different tires on the truck and that three of them were now worn out. Again they assured me that they would take care of this problem when i went back in on Monday.

But now on my way home from the dealership I realized that the back passenger window would go down by itself and it would take me a while before I could get it to go up again, so I called them and let them know about yet another problem, again I was assured that it would all be taken care of. The following morning I started the truck only to see the engine light come on. At this point I believed it was just going to go off again but never did. So again I called them and again I was told not to worry, and that it would be taken care of. I bought the car back to the dealership on Monday, December 1st, 2005 at 9:00am, It is now friday the 9th and they are telling me that it was the gas tank that had a crack in it and needs of course to be replaced. (I have called everyday since taking the car back) Now they tell me they have to wait for the part and it probable wont be ready until next monday. I am outraged, frustrated and angry that I am beeing treated like this after spending a good sum of money so that I would'nt have to have these problems.

i want in to Nemet Motors to service my car with a list of all the complaints that you have posted and asked how this all happened, you guys seems like such nice guys. It was explained to me that other dealers are posting this complaints against other dealers and putting customers up to it. . . this makes your web site seem incredulious to me i bet i get no response on this because you are all attorneys trying to make money. . .i notice attorney's advertising all over this web site shame on you

I went to look at a 2006 Hyundai Sonata GL. The sticker price for the car was $18,900. I told him that I was willing to pay 15,500 for the car. The salesman asked me if I were serious about purchasing the car, that he would talk to the sales manager. I told him "yes" and he brought the sales manager over. The sales mananger quickly agreed to my offer and I was surprised seeing I got the car for $3500.00 cheaper than sticker price. This is where the nightmare began. I was there all day doing things regarding registration, obtaining license plates. At the end of the day, I was taked into the finance department. I did not even know I was in the finance department.The finance guy told me to sign all this paperwork and I did not realize that I was signing for the car. T

his was the first time I have purchased a car. I left the finance department and I thought that I still needed to visit the finance department. I was told by the salesman that I was already in finance. He took me to the car and I went home. When I got home, I looked over the paperwork and I saw that a car that was supposedly 15,500 was now over 30,000. This dealership added over 5000.00 dollars in packages I never asked for. They also financed the car for five years at the total price of the car at 8.9% apr. I told them that I wanted to put a down payment of 8000.00 and finance the remaining 8000.00 for three years. They did not even ask me one question regarding car options and finance options. Basically, they robbed me blindly.

I looked online and there are many complaints against this dealership. Channel 2 has already done a episode on their show "shame on you". This company is one of the crookedest dealership I have been to. I told them about this issue and so far, they have only told me that a contract in binding. Please please do not buy a car from them. Buyer beware

I was in the market for a new car. I went to Nemet motors on Sept.16 to see an Elantra. i spent a long time there and it was late and they suggested I come back on Saturday the 17 of sept. 2005. I spent several hours there, they also appraised my 2001 toyota for trade-in. Finally a deal was struck and the paperwork was starting. I met with the finance manager, seth levitt. I was asked to "quickly" initial the documents. When I got home I noticed an extra charge of 1500.00 dollars I had no idea for what.

My friend explained I was charged for VIN etching!!!! I never requested it, i never was asked if I wanted it, but it was added to my bill. In my haste to finally get out of the dealership i signed my name to it. I am paying 1500.00 plus tax @ 6.79% for 63 months!!! I have just been charged over 2000.00 dollars for something i didn''t even know existed. I went back to the dealership two days later and saw Mr. levitt. He was rude, condescending and haughtily remarked" you signed it, too bad, see me in court!" I have been robbed, scammed, and humiliated by this dealership.

I have read the complaints on this website about Nemet Motors, and other companies and I am struck by the fact that this site apparently makes no effort to get the company's side of the story. I have bought or leased many cars from Nemet over the years and I have gotten to know Mr. Nemet personally. His dealership is as fine and fair as any you will deal with.

From observation, I also know why people complain. For the most part, they do not understand what they are doing when they buy a car. They sign a contract and later claim they didn't know what they were signing. They see their monthly payment on the contract and later complain they had no idea how much they would be paying. They buy an extended warranty and then claim they didn't want it. Rather than admit they made a mistake, or were ignorant, they blame the dealer. Whatever the case, this website does a great disservice to businesses by simply allowing people to post complaints that make a business look bad without giving that business a chance to respond. In the interest of fair play you should contact the business being villified and give them a chance to respond before posting these screeds. And in fairness to Nemet Motors I hope you print this comment on the pages where the complaints appear.

I went there to buy a car guided by advertising that late i found out was not true ,and I was requested a $500 deposit to go ahead and check my credit on the bank ,and if by any reason i want it to cancel, I will be refunded the full amount ,the gave me some numbers first and them after six hours of waiting they come out whith totally different numbers so I asked them to gave me my deposit back and they make me sign a paper that i thought it was the refund (as you can see english is my second language) and after I left I start reading it carefully and it is not, is a piece of paper saying that they are entitled to charge me $750 for modification they may have made to the car or any work they have to do on the car? Right after i went to my bank to check my balance and they have debit me for $500.

On May 7th 2005 I visited Nemet Nissan Motor's and the Following Occured 1. The purchase price on the car was listed at $28,830.00 It was sold to me for $31,143.56. 2. I traded my Car for $3000.00 which they did not show on the lease agreement. I was told they could not show it but only for internal purposes. There is a credit of $2019.43 listing as cash but my car is not shown at all. 3. I was told that the car came with a 6 changer Compact Disc Player and that was not in the vehicle. 4. I was sold a Reimbursement Insurance plan and Personal Roadside assistance without my approval and was told by Mr. Levitt that was the only way the deal could be approved due to my Credit Score.

I learned about Nemet through the Internet because I was looking to purchase a Nissan Murano in 2003. The dealership set up an appointment with me and allowed me to test drive the vehicle. After I decided I was interested in the vehicle an offer was made by the dealership and I agrred to it. When I went to get the vehicle the salesman stated he could not give me the price we agreed on because he was unaware that the color and interior wre special order requests even though we had already agreed on the price and I had been approved for that price.

His manager got involved and that situation was rectified. After that I was introduced to the financial consultant. His name was Seth. Any word other than scam artist would be a compliment to this man. When I went to the service area about 2 months after purchasing the vehicle for an oil change I was told by a service representative that the package I had should be explained to me because quite a few customers are unaware of what they are entitiled to. The rep then stated that "You must have dealt with Seth because everyone hits the ceiling when they realize he has lied to them."

I went back to Seth and he acted like he had been through this before. He said you signed the deal and its done. I asked him why he told me things that he knew were inaccurate to start with and all he could say was you signed for it. He knew what he had done and it was no mistake. The vehicle I have has since had problems that require service and I have taken it to Nemet because they provide service for Nissan and I felt that would be the best thing to do. That too has been a nightmare. The vehicle is never ready when they say it will be and whenever you give them the vehicle it sits there doing nothing. I have left my vehicle on a weekday and picked it up on a saturday and the vehicle has had absolutely no work done to it.

The manager is clueless and always says he will call me back. Nissan needs to know what this dealership is doing to their name. I will never buy a vehicle from these people again nor will I refer another cuatomer to them.

I was in the process of buying a used 2001 Volvo S60 when the emissions service light came on, my mechanic ran the codes & told me that the catalytic was going & to bring it to Volvo because it's covered for 8 yrs. Being the only Volvo maintenance shop in Queens I brought it to Nemet to check the service light & check out the car before I bought it. The service manager Michaelsuggested that I also do the 60,000 mile service on the car, which like an idiot I did. They call me later in the day & said that there is nothing wrong with the car & all the tests show everything is ok, but if the light went on again they would change the cat, so I paid $800 for the 60 000 maintenance, which was a total rip-off,but they said the car was OK , so I figured it was money well spent.

A month later the lights back on & the car will not start, I call Nemet & asked for a tow truck, that they said they would pay for, to bring my car in. I bring it there, obviously annoyed that a month ago the car was fine & now it will not start. First I'm told by Mr Barrett that they will not pay for the tow, that I was suppose to call Volvo to get the tow, even though one of their employees gave me the number & said they would pay for it, my mistake was not remebering her name so I could force the issue. Then after fighting with them to change the catalytic & O2 sensors because they were covered by warranty I was told by Mr. B that they will not do that unless the computer tells them it needs it, and that I shouldn't be mad, that just because they checked the car & did the maintanence that these things wouldn't happen, & if he wasn't so smug & nasty I might have understood, but come on I didn't even put on 200 miles from the check up.

When they did call they told me it was the throttle body & after telling them it was covered by warranty & didn't want to hear that it wasn't I again asked them to change the other parts because its all related to emissions & again I was told "we don't do that". Annoyed I took my car back "fixed".

A month later the lights back on, I got a code reader & again it's the code for the catalytic. I call Nemet speak to Mr. Barrett & told him the catalytic code came back & now they had to change it, he told me "you don't know that, we have to check the car & we'll tell you", with an attitude no less. Needless to say I was not going to let these crooks touch my car again, so I brought it to Volvoville in Massapequa where they ran the code while I waited & told me they can't understand why Nemet didn't change the catalytic & they would gladly do it. I also asked them to check out the car (by this time I already purchased it based on Nemets OK), the front rotors were warped, the rear brakes almost gone, sway bar bushings were bad, & a bent stay bar. How could Nemet miss all this- very simple, they never checked the car, I wonder if they did the maintenance. Now I intend on letting the CEO of Volvo know what's going on @ Nemet & I will not stop writing the CEO of Nemet until Mr. B is fired & I feel some vindication.

I bought a car last June (Maxima 2004) and they offered me an extended warranty and VIP club member. It came out to $2500 extra beside the $32000 car price. After 2 days I went back to the dealer to cancel the extended warranty and $1000 for free lifetime oil change and they don't want to give me my money back. I went back 3 times and everybody was very nasty, especially Mr Slotnick, the finance manager. He doesn't want to talk to me because they got my money from the car. But when I'm ready to pay the car he's very nice to me.

Before they sold me an extended warranty he show me a long list of what can I get for extended warranty which is a NISSAN SECURITY+PLUS. When I got home I read all the papers he gave me and I thought everything is ok. After few days I call the Nissan company to find out if I'am in the computer list alrady, but they said I'am not a member of Nissan Extended Warranty.

Guess what -- they give me a different company instead of NISSAN company extended warranty. My point is I bought a brand new Maxima 2004, they should give me a Nissan Extended Warranty, not a different company.

I purchased a certified 2000 Honda Civic from Nemet Nissan of Queens. The initial cost of the car was $9000. It was the last day of May and they rushed me through the sale so they can tend to other customers. I told the finance person that I did not want any extra on the car except for the extended warranty. Not knowing that he slipped a paper in the contract for an replacement program which enrolls me into a VIP program that will allow certain maintenance done on the car at discount prices and in case the car gets stolen they will give me $7500 to put towards a new car purchase.

After leaving the dealer I realized that the salesperson did not give me my receipts for my car so I called and asked that I come back and get my paperwork. They told not to worry about anything that I can come back in the morning and pick it up. When I went back in the morning I was told that the salesman was not in and that I should come back tomorrow. I finally got the paperwork after three days. After sitting down and reading through the paperwork I realized that I was charged for the replacement program. I immediately called the dealer and told the finance person that I was not interested in that program which is going to cost me another $3600 and that he take it off of my contract, he then told me that it was too late for him to do anything about it.

They intentionally kept my paperwork away from me so that the three days that I had to change or reverse the deal passes by. Now a car that I originally purchased for $9000 is going to cast me $19,800 and they refused to take off the extra charges for things that I did not want in the first place.