Gastonia Nissan

I recently purchased a 2008 Nissan Sentra from the Gastonia dealership. I just made the 6th payment on 8-4-11 and when I bought the car it had approximately 37,000 miles on it. I put $5,000 as downpayment on this car (cash/trade in) and the car has 45,156 miles on it now.

The first day I brought it home, my boyfriend pulled the visor on the passenger down and the mirror cover fell in his lap. The next day, I pulled the visor down on the driver's side and, of course, the mirror cover fell in my lap. I called JaJa and when I took the car to be serviced for the first time, the manager and the mechanic looked at them and said that they would have to purchase the whole visor. They told me that you could just purchase the cover to go back on and do I really need a cover over the mirror. I said yes, that would be a distraction with me driving and looking in the mirror while trying to drive.

So he said that he would have them order 2 visor and that I would have to pay $70 of the $370 it was going to cost. Not trying to be hard to get along with, I agreed. Still today they are not fixed, times are hard.

What really made more upset is that the buttons on my radio is just popping off. So I called and took the car down to the dealership. They didn't understand it either. But to replace the radio, it would be $900 and that they could not do that. But if I could afford to make higher payments, they would put me in a brand new car.

Of course that was not an option for me, so I asked to speak with someone else and spoke with a general sales manager named Mike. He said the same thing. That the warranty was expired and that they were not responsible for replacing the radio. He said he could explain the buttons popping off. His theory was that the heat was playing a major role and that he was trying to do something for me because he could understand me being upset. So I could either get the visors fixed at no cost to me or he would pay a $100 on an aftermarket radio.

In my defense, I cannot control the heat and the car is barely 3 years old with only 45,156 miles on it. The factory radio is just going to fall apart and that the radio cost is $900. You all would also be upset of the quality of the faulty equipment, which reflects on the Nissan name.

I owned a pre-owned Nissan 200SX 8 years ago. The car was wonderful. I had no problems with anything and it was fully loaded and was an excellent car. I was not looking to buy a car with payments when I bought this 2008 Nissan Sentra, but with the Nissan 200SX being such a great car inside and out, I went against my wishes that day thinking that at least it would be worth it. Now I am wondering if I left myself open to being a dummy.

I purchased certified pre-owned 2002 Nissan Altima in January 2005. The vehicle had right about 30K miles upon purchase. I paid cash for this vehicle. A few months after driving I noticed a lot of vibration. The vehicle was never checked for the many recalls prior to re-selling and, therefore, the struts had been recalled but not replaced. Nissan did, however, replace those at no additional costs. However, I was responsible for new tires. In addition, there have been several other recalls surrounding this vehicle that Nissan handled.

The main problems surfaced around 2008. The engine light began to come on consistently. My vehicle is consuming numerous amounts of oil. I have tried several different options such as high mileage oil and Lucas. I have had all the below replaced: catalytic converter, O2 Sensor, engine coils, and spark plugs. Water pump, head gasket, radiator hose, thermostat, battery and alternator were also replaced numerous times. Only to be told by Nissan (without a certified tech diagnosis breaking down the engine) that I needed a new engine and 4 new ignition coils. Nissan admits that the recall in 2004 of the exhaust pin contributed to engine going bad; however, they stated they are not at liberty to replace my engine.

They did, however, offer me a consolation alternative of top $$$ for my trade and double rebates. As a single parent on the highway traveling at least 80 miles per day, I have been thoroughly disappointed in the service that I have received from Nissan. I followed by their guidelines of having their technician check my vehicle but to no avail. I trusted Nissan in that my vehicle would last me. I do not have money for a new vehicle and I would be reluctant to ever neither purchase another Nissan nor refer anyone to purchase one of their vehicles. I paid cash for my vehicle. I have exhausted my savings accounts and daughter's education fund on repairs. I cannot afford to purchase a new vehicle. I work 40 miles from home, but now left with no reliable transportation to work.