Mazda

I have a Mazda 6 year model 2007. Car has 101,000 miles. This is the second time to replace transmission. I would not purchase any Mazda vehicles!

I took my Mazda Soho for a service. They told me it's the airflow meter, so we bought a new one. But it was still the same. Then they said it's the other one. Still it does the same. Now they say it's the petrol pump. I am so frustrated.

I purchased a 2008 CX9 certified pre-owned Mazda on 10/7/2011 and Maple Shade Mazda confirmed I had 80% left on the brakes. Six month later on March 27 2012, I had to take the car in because it was making a noise when I stopped. The dealer said I need new rotors and new brakes. I had driven the car 5000 miles since I bought the car. I felt the dealer made a false representation when they stated in writing I had 80% left on my brakes. Dealer refused to install the brakes at their expense which is what I believe they should have done. I don't believe I could have used 50 of the brakes in six months or 5,000 or 6,000 miles.

I went to have my 2010 Mazda3 inspected and the car dealership would not pass it because of a broken seat caused by faulty welding on the manufacturer's part. Because I was over the 36,000 and under the 3 years, they declined to fix the seat unless I paid an additional $750 (not happening). I took the vehicle to another mechanic and he told me that it was faulty welding. I contacted the main office of Mazda and once again because I was over the 36,000 and under the 3 years, they also could do nothing. I have never in all my years of purchasing cars (and this is the first for a Mazda), I have never had a seat break. In fact, the seat is fine; it is the track it slides on. So now we are at a dilemma. I believe they should fix the track and not charge me $750 for a seat. This should have been a fairly easy solution rather than making the consumer angry. This car is only two years old. I believe they should fix it and stand by their product.

I had an accident in my Mazda 6 on February 17, 2012. I was totally innocent as someone drove up the back of me. My car was towed to a local crash repair. They ordered replacement parts from Mazda on 27/2/12. To date, they have still not received the parts from Mazda and hence I am still without my car. I contacted the customer support area to find out what the problem was and they advised that Mazda was moving warehouses and unfortunately they couldn't locate the parts. I rang them back today, 17-4-12, only to find that some parts will still be at least 10-14 working days away. I have been without my car for 8 weeks and will not be getting it back in the near future. Mazda definitely do not live up to their value statement.

We leased a 2009 Mazda CX-7 (garaged and highway driven only). There was never a problem. The battery died. We changed the battery. Car started and then died. After one month, it again had been flat bedded by Mazda. They did a check and told me they could not find anything wrong with the electrical system, but they found sludge in the engine compartment. They had a recall on a valve which I never received in the mail. The car only had 17,000 miles on it. After 3 years, Mazda came back and said they would cover under lease or extended warranty, which I had. They said it would cost $9,500 to replace an engine with a 17,000-mile leased car and they would not stand by their product. I want to start a lawsuit on the car as I have had many leases without these problems ever and leased over 10 cars in the last couple of years with no problem.

On multiple occasions, I have been told the wait time for my vehicle will be one hour or two hours, etc. I have been lied to by the service team. My vehicle usually takes twice as long as they tell me if not more. It is a great inconvenience for me waiting four hours for my car when I was told it would take one hour. This is not an exaggeration. I have been late for work and appointments because of the errors in judgement of this particular dealership.

This car (Mazda 2010 CX-9) has had 3 unexpected accelerations since last November 2012. These incidents are terrifying. Mazda is aware of the problem. Do not buy this car. It is dangerous. I had my car for 9 months before the first incident. The brakes do not bring the car to a stop. I have to pump them and it feels like air. All 3 incidents have been on the highway. I was fortunate enough to get off on the median without killing myself, my passenger or other people on the road. This car is dangerous and a lemon. My car is at the Mazda dealer now. The dealer is helpless to help me because Mazda Corp has tied their hands and do not want to have millions of dollars spent on recalls.

My husband and I traded in a BMW X5 for a Mazda CX7 (year 2007) last year, 2011. We decided to go with Mazda CX7, because we believed it would be a reliable family car that would also be affordable to maintain, and is fuel efficient. We purchased our Mazda at a private dealership and purchased the top coverage warranty since the car was a 2007 model.

Earlier this month, my husband took the car to the warranty approved maintenance shop for an oil change, where he was informed by the mechanic that the car needs to be repaired due to VVT damage, and that we cannot drive the car until the part is ordered and repaired. At first we were told that our warranty will cover the repair work, but it will take approximately 2 weeks for the VVT part to come in.

It has now been nearly three weeks, and my husband and I still don't have our car back, since the VVT part is on backorder all over North America. We are both working parents of a two and a half year old toddler who needs to be taken to daycare every day. The CX7 is our only car, therefore in the past three weeks; we've had to rely on friends, co-workers and now a rental car to make it to work and our daughter's daycare. The rental car is costing us a lot of money, and neither our warranty, nor Mazda is willing to cover the rental car fees. We have no estimate as to when the VVT part will arrive for our Mazda CX7 and no way of getting around. We are financially unable to continue paying for the rental car.

Having said all that, I am extremely disappointed and angry with Mazda. It seems that VVT (variable valve timing) part is now a known problem with Mazda CX7, so this is a faulty VVT problem that Mazda is aware of, yet no one we spoke with from Mazda is willing to show any compassion for us. Mazda's response to our problem is simply that since we don't have proof of enough oil changes (we've only had the car for less than a year), and we don't have our extended warranty with Mazda, therefore it's not their problem. I've obviously been mistaken by trusting Mazda for making a reliable car, or showing any social responsibility and compassion to their customers.

I had purchased a 2000 Mazda V6 from an independent dealer. He sold the car with no warranties. I purchased my car on 3/5/12 and less than five hours after I had the car, my engine blew. The owner does not want to fix my engine nor refund me the amount that it will cost for me to put another one in the vehicle. The car was $2,700 total. After weeks of trying to get the situation fixed, he said that he will put $350 towards another engine and I have to pay the rest. That is not fair to me as a consumer because I didn't have the car long enough to blow the engine and I feel like I should not have to pay out of my pocket to replace it.

We are going to have to replace our fourth Catalytic Converter. Each time we are just "outside of warranty". We have asked our dealership and Mazda customer assistance for assistance. "Mazda would not be able to assist with the replacement of the catalytic converter due to the fact the vehicle is outside of warranty".

My daughter was on I85 in heavy rain 2/18/2012 when her car bogged down and it was all that she could do to get safely off of the highway and out of heavy traffic. Her check engine light was flashing and we knew exactly what was wrong. Here we go again.

Is there anyone that can help us with the EPA required catalytic converter warranty? Is there any extended warranty law which applies when a part needs to be replaced four times? Recalls that we can not find or our dealership is not telling us about? Can you please help? Thank you very much.

I took my 2006 Mazda Tribute into the dealership for an oil change, after three days, the car had broken down. I found out that there were no fluids in the car, so the engine was cracked. I left it at the dealership for resolution. After 8 weeks of no response, we had the car towed back to the house. We called the Mazda Corporate Office but to no avail. I'm disgusted with it all. I also purchased a Mazda 2005 RX8 the same day as this one, spent over $30,000 for that car, had to have 3 new engines within a year (what a joke).

I purchased a used 2008 Mazda CX-7 in 2010. The car was in mint condition. A few months later, I would occasionally hear a ticking in the engine but the car ran fine so I thought nothing of it. I kept up with my oil changes. Last Thursday, I started the car and heard a terrible noise in the engine and my check engine light came on. I went home and did some research and discovered that the timing chain on the VVT is a huge issue with this vehicle. Thousands of inquiries and complaints. I researched recalls and discovered that Mazda has extended the warranty to 70,000 miles. My car has 52,000 miles.

I called the dealership and they confirmed the extended warranty and told me to bring my car in. He said nothing else except that it would be covered. When I got to the dealership, they inspected the vehicle to make sure it was the timing chain problem before I left it. The service manager came out to the waiting room and asked me to talk with him privately in an office. He showed me a paper towel with what looked like chunky oil. He told me he would not be able to cover my car under the extended warranty because I had sludge and did not maintain my vehicle properly. I took that as an insult and told him I did get my oil changed. He asked me to provide receipts which seems ridiculous to me. Unless someone goes to one oil change place religiously, how do you keep track of all of those receipts? In my case, I have a friend do most of my oil changes. No receipts. I called Mazda direct to complain. They told me that they would forgo the receipts if they had permission to remove the valve cover and check the condition. At my expense!

I called about 6 independent mechanics around town and they all told me the CX-7 has a sludge issue. That no vehicle with 50,000 miles would have sludge that bad even if oil changes weren't performed at regular intervals. That no vehicle should need a timing chain at 50,000 miles. It is an obvious defect in the design and Mazda doesn't want to pay out millions to correct their mistake. I cannot afford a $1200 repair and now after reading all of these complaints, I'm afraid my engine is going to blow. Mazda needs to take care of their customers!

I have an 2007 Mazda B2300 truck which I bought in July 2010. On January 28, 2012, I noticed a leak coming from the differential. I immediately called the two Mazda dealerships closest to me, but being a Saturday, neither would take me that day. I had to get somebody to at least look at this, so I ended up at a Meineke shop, which I'd been going to for several years.

Leak turned out to be the pinion seal which I had them fixed. The following Thursday, I had to bring it back to Meineke, because the differential was making whining noise. Meineke offered to do the warranty work, and I agreed. I put a claim into Mazda's service contract. They then dragged their feet and called on a third party "adjuster" to come and look at the damage.

After a week of the truck up in the air on Meineke's rack, per lack of communication with Mazda's warranty people, I had to OK Meineke to open up the differential, etc. It turned out the main bearing had gone bad. This "adjuster" decided I was at fault for not maintaining it and also that the shop was at fault for not tightening the pinion nut tight enough on their former pinion seal job. This was all a bogus excuse though. Nowhere is there any "maintenance schedule" for the differential in the contract nor in the owner's manual. The shop had tightened the pinion nut the first time so hard, they said any harder and it would've stripped. Still Mazda denies me coverage based on this adjuster's bogus theories.

Mechanics say the bearing went bad causing a wobble in the drive shaft which in turn compromised the pinion seal, thus causing the leak. Differential was still running smooth and noiseless, when I discovered the leak and took it in. This then has nothing to do with lack of maintenance running out of oil or the pinion nut not being torqued down properly. I had to pay the shop out of pocket for part of the bill, as they gave me a break. They also paid for a rental car for the week, which also should be covered by Mazda.

Local attorneys say this would really be small claims, but now I'm searching on where to have papers served to Mazda as they have no real office in California, etc. Meineke shop owner and his mechanics are willing to come to court to give their expert opinion, etc.

The fuel rail leaked fuel last March on my CX9, three months after I made my last payment. It was 8000 miles out of warranty. The cost was over $1000. Town North Mazda in Richardson and Mazda USA refused to help me with repair costs, even though this is not a wear and tear part. They did offer to sell me a new car though. I believe it was defective. I wrote several appeals for help, but to no avail.

6 months later, the front-wheel bearing went bad, fusing to the hub despite having the car checked at a dealership when I first heard the noise. $500! Now the AC switch is not working. Hopefully only a relay, but it may turn out to be a blower-motor. Probably another $1000 in repairs. This car has seen the shop more in the last 8 months than my previous Ford 156,000 miles in 10 years.

No more Mazdas in my garage. Reading this site is disturbing. It is not necessarily the list of complaints about reliability, but Mazda's apparent lack of concern for its "customers." Or should I say suckers. Now I know why Mazda has such a great track record with recalls. There aren't any. I am dumping this CX9. Any readers should follow my advice and do the same. Expensive lesson learned.

On January 20, I received a letter from Mazda Corporate due to certain issues with certain vehicles, including mine. From my understanding, the timing chain on certain models had turned out to be defective and this would extend the warranty for that specific part and problems caused by it to 70,000 miles. The letter advised that if the consumer experiences a ticking noise, they need to contact the closest Mazda Dealership. Never experiencing any problems, as mentioned above, I got curious and did some research which led me to find out that this problem had affected many so I decided to schedule an appointment for Friday, February 3, to which I never made it to.

About a week after receiving the letter, my Mazda's engine failed at 67,000 miles. I was stuck under pouring, cold rain trying to push it off the road. After getting it towed to the North Penn Mazda Dealership, I was notified the following morning that my vehicle was diagnosed with engine failure. I researched it and came to the conclusion that the connecting rod between the crank shaft and the piston has broken causing it to go through the engine block and make a hole.

The Mazda technician that inspected it told me that the failure most likely was not related to the timing chain but to make an accurate statement, they would need to open up the engine for which I would have to pay $800.00 to $1,000.00. I opened a case file with the corporate, which after contacting the dealership, told me that since the damage most likely is not related to the timing chain, Mazda was not liable regardless the fact that the source of the problem was not diagnosed.

After getting many opinions from other technicians, I came to the conclusion that there is nothing that I, as a responsible consumer, could have done to prevent this from happening and that the engine was most likely poorly manufactured. I looked more in this matter and with simple sources of research I found out that there had been numerous similar cases throughout North America. With that in mind, I contacted the Service Manager at the Mazda Dealership seeking for help but I was shut down with two words out of warranty.

The service manager told me that he understands my frustration and that when one purchases a $25,000 vehicle they expect to get more than 67,000 miles out of it, however, there was nothing he could do after contacting his corporate representative. After sending many emails I received a response from Mazda customer service explaining that if I did authorize the diagnosis and it resulted to show manufacturing defect, Mazda would cover the expenses to fix the damage. I called to confirm the email and after investigating the case, a gentleman from the customer service department left me a voice mail confirming the information.

The following day I received another call from customer service stating that Mazda would not honor the statement made on the email and that no assistance will be offered. I requested to speak to a manager who got back to me two days later. Mr. G stated that Mazda will not offer any assistance of any form regardless the outcome of the diagnosis and the email sent did not imply what it stated.

Meanwhile my technician had diagnosed the issue and had concluded that the damage was caused by bad assembly, poorly put together and that should be covered by the manufacturer. The conclusion, if I want to be able to drive this car again, I will need $6,000.00 plus taxes to replace the engine which I had no fault and no contribution in breaking.

While riding on the freeway with my daughter, our engine knocked and started to go slow, super slow like 10-20 miles per hour. I slowly pulled off and called my husband. He towed the car to Mazda and their excuse was because of vehicle maintenance, they would not replace the engine. They said there was sludge in the engine. Mazda has denied our warranty claim because of sludge in the engine, however this issue is caused by Mazda's faulty design in the turbo engine/timing chain which cooks the engine oil. Our car is only 2 years old and has only 50K miles and they are saying the sludge is caused by the owner. I've had several vehicles and even if we never got an oil change an engine doesn't die like that from oil changes. Mazda will not provide us with any pictures or a copy of the denial report to verify this issue. Our warranty claim is denied and they will not even talk to us about this issue. Terrible product and customer service.

To get this problem resolved, we must report this very unsafe issue to the Government, Better Business Bureau, and all other outlets. Everyone please complete a report so we can get some justice! God forbid someone could have run into the back of my car with my child in it!

The best avenue to make us aware of an issue is to file a formal complaint with us, the NHTSA National Highway Traffic Safety Administration. Please click on the following link or paste the web address into your browser to file a complaint. **. In the filing the complaint, please have your VIN handy and please include as much detail as possible regarding your incident / experience with the issue.

I am still waiting on some type of resolve on this issue. The fact recalls Mazda is currently putting out have nothing to do with the real issue for this car. Please help CX7 owners who are out 10's of thousands of dollars purchasing this paper weight!

As a Mazda customer and owner, I feel like I am being treated unjustly in regards to the recent Special Service Program warranty extension for the Mazdaspeed 6. Additionally, I had the most inexcusable and appalling experience at one of your Mazda Dealership locations.

Special Service Warranty: This January, Mazda released a Special Service Program to extend the warranty coverage for the specific repair of the Variable Valve Timing (VVT) noise and/or timing chain noise concern for my vehicle. However, the warranty coverage for the specific repair is extended to 7 years from the original warranty start date or 70,000 miles, whichever comes first. The letter was broadly dated January 2012. A customer service representative named Jason informed me that the letters were sent out 1/13/2011. However, I did not receive the letter until 1/21/12, and my mileage is now 72,800.

The Special Service Program letter was not received until Saturday 1/21/12. In November of 2011 is when I first started hearing the rattling/ticking noise. In your letter you describe the problem as "a loud ticking noise may be exhibited from the VVT when the engine is first started at cold condition After the engine warms up, some vehicles may exhibit a knocking/rattling type noise from the front timing cover and/or valve cover at engine speeds below 2,000 rpm, due to excessive stretching of the timing chain. " Following is a warning that the warranty extension does not apply if the problem is caused by poor vehicle maintenance. However, I can assure you that I have kept up to date with oil changes (using the correct weight oil), I keep a maintenance log, purchase everything from the same pep boys, and am willing to provide proof of receipts if necessary.

Since November, I have been trying to explain and pin point this issue to a family friend who happens to be my mechanic. If you were to repeat the above quote to any mechanic, 100% of them would say, "I need to hear the noise first. " Being that you do not hear the noise 100% of the time, it has been extremely difficult to identify the repair with my mechanic until this letter came, which clearly states the root of the problem. Back in November, the car was under the 70,000-mileage limit; in fact I was still under the limit though most of December. However, I drive about 90 miles a day during my commute to and from work.

By the time the letter was received, and I was finally aware of the actual problem, I happened to be 2,800 miles over the limit. After some calculations based on driving 90 miles a day, I would have first breached the 70,000 mile limit 31 days ago, or roughly around December 20. According to Jason, one of your customer service representatives, he informed me these letters were sent out on January 13, 2012. If the letters were sent out just four weeks prior then I would have been under the 70,000-mile limit. I can understand if Mazda were to deny the warranty extension for drivers with say 90,000 miles at the time of the letter. But to deny Mazda owners who are over the limit by a mere few weeks is absolutely arbitrary and uncalled for.

To recognize the problem at hand and issue a Special Service Program is a start but I urge you to look at the 70,000-mile limit as a gray line, and not such a black and white one. This will help instill faith back into Mazda Owners such as myself. Please be open to understand and accept extenuating circumstances. Thousands of Americans file wrongful lawsuits everyday out of greed. My only wish is to have Mazda bear the costs of the repair. I know I am not the only Mazdaspeed6 owner in this situation and I hope others will be as persistent as me to have their opinions on the matter heard. I have a file # on record for VIN# JM1GG12L171110311 if you wish to view at your convenience.

I have Mazda CX7. I am very disappointed with the service and the empty promises from Mazda Indonesia. I wanted to complain about a very bad service of Mazda Motor Indonesia's unsatisfactory quality, but no one of your dealers will help me and also MMI. This really shocked me because I was a Japanese car lover and have never bad experienced with other brand of Japanese cars. Please contact me via email.

2012 Mazda 3 GPS system suck. Bergstrom gives no help. Unit has bad maps and guidance. I can't speak on state or county roads. This is a piece of ***. Bad add-on equipment for Mazda. I didn't want it on purchase but had to accept with other options I wanted. Please fix this piece of crap or never another Mazda.

I bought our first used car, a 2007 CX-7, and the maintenance records are up to date. The car stopped running. We had it towed and the dealership said the timing belt broke and bent the valve and now we need a new engine. After research, I have found many other owners of the same car experiencing the same problem. We are now stuck with a dead car needing an $8000 engine and we owe way more than that on it.

I bought a 2006 Mazda speed 6 in October of 2006. The car was in the shop more than out. In August 2010, I took it to two dealerships for white exhaust smoke. They stated that it had to do with the turbo and the motor was shot. They would not cover it under warranty. I could not afford to fix the car as it would cost over $5000. I gave the car back to the bank even though I loved that car. Two days ago, I get a letter from Mazda saying that they are now covering this repair under the warranty. I was so mad that I gave up my car and now they are covering it. If they would have covered it back when I first brought it in, I would still have that car!

I have 07 Mazda 6 with 85,000 miles. I am told by my mechanic that these engines are horrible and he has seen 3 in the last month that have to be replaced. Curious how many Mazda has seen in a month? Right side control arms (front) need replacing. Price by Mazda is more than double to repair than quoted by my mechanic.

At 85,000 miles, I need new tires. This will be my 3rd set. I am a soccer mom not a tire burning teenager. I will never buy another Mazda again. I'm not sure if the box is checked or not checked but I would be interested in hearing from an attorney if there is a class action suit against Mazda.

Battery that came with Mazda3 failed after 18 months. Replacement battery is failing after 6 months. It's my belief there is something in the Mazda3's with keyless start/entry that causes the batteries to fail prematurely.

Hi! I am a new owner of Mazda 2. I was shopping for a small car and it just happened that Mazda Scarborough is on my way, so I drop in and check what they have and I like what I see on their display, so I closed the deal on a Mazda 2 DS yesterday. I got the car the next day, so I was amazed with the service, I have know nothing about the car, so I search about it and I am very disappointed when I saw the promo.

Financed Pricing for new 2011 Mazda2 GX (B5XB51AA00) is $15,595 financed at 0.9% over 84 months equals bi-weekly payments of $88 with $0 down payment, cost of borrowing is $499 with a total obligation of $16,094. As shown, Offered Pricing for 2011 Mazda2 GS (B5SB51AA00) is $19,895 financed at 0.9% over 84 months and equaling bi-weekly payments of $113 with $0 down payment, the cost of borrowing is $637 with a total obligation of $20,532. All offers include freight, P.D.E. and fees. Offers exclude HST. Visit mazda.ca or see your dealer for complete details? Estimated fuel economy based on Natural Resources Canada Fuel Consumption Guide. Actual fuel consumption may vary.

I felt I've been robbed by this sales people. I'm so disappointed because what they make me pay is $162.00 a month and that is with 3,000 down payment, so that's about $32,484 which is the ads said that the obligation is on $20,532 so that's a difference of 11,952. I don't think the tax and the extended warranty will cost that much. Until now, I don't know what to do. I just hope this thing doesn't happen to someone else. I meant the promotion is there why this people never mention it to their costumer because we are the costumer that will be coming back for service and more now I don't even know if I still go there for service. I just hope you guy could help me and can give me some answers. Thanks by the way, the manager I dealt with is Michael **.

I bought a 2008 Mazda Cx9 two weeks ago. The blower motor went out and I saw several complaint on that because of leaking water from the driver side. Secondly, when I release the break, it makes this hard click and when you change to drive or reverse. The car has 57k miles on it and for the year, that is too many problems. They should make a recall on that blower motor and the water leaking from the a/c. I had a 2000 Tahoe with 172 miles and never had to replace any big things.

This would be the last purchase for Mazda and I don't recommend it to anyone. I should have stayed with American made. Spending $20k for an auto that I have to fix two weeks later. What a piece of junk. I would like to let the owner of the Mazda to look at this two complaints. The car had only one owner and I just realized why he returned his car. Also, the motor moves when you press the gas. I don't know if that is normal, but I hope the motor doesn't drop while I am driving. Thank you, I will be waiting for a response.

I bought my CX7 new in September 2007. I love the vehicle except for its very poor reliability. It has cost me in excess of $2000 a year to maintain this vehicle. Most parts that fail are notorious for failing but Mazda either won't cover the cost or their 'extended' warranty is so meager it doesn't apply to my vehicle because of the mileage e.g. AC compressor; Oxy Sensor. I just discovered that my engine bay high pressure fuel pump is not working properly. I replaced the one in fuel tank 8 months ago and if it fails, it can wreck the engine.

Mazda wants $1400 for the part! A better quality aftermarket part is available for less than half this price. Also, the Oxygen sensor on the Cat Converter has to be replaced at huge cost. I replaced the other one eight months ago. Together my current repair bill will be about $2000 including labor. You can find lots of stories just like mine on the internet (e.g. Edmunds).

I purchased a new 2007 Mazda 3i. At 48,000 miles, I had to replace the front struts $250.00 (I replaced myself). At 49,000 miles, I heard a squeak when the clutch was engaged. Mazda completed a $120.00 diagnostic test, only to tell me that the throw-out bearing (clutch) is going bad and needed to be replaced ($1300.00 estimate). Now, at 53,000 miles, the number 3 top motor mount is leaking and is broken ($245.00 estimate). This is ridiculous! In addition, the powertrain warranty expired Oct. 2011 (two months ago). I have never in my life owned a vehicle with this mileage and this many issues! I plan on fixing this car and selling it as soon as possible before anything else goes wrong. I can honestly say, "I will never own another Mazda vehicle!"

Recently, I had an issue with my vehicle when it wouldn't start. I had my car towed to my mechanic in Indialantic. He ran the diagnostic test on my car and found out that the ECM computer system had failed, and also fried 6 of my coils. My mechanic had given me a quote of $1,400 for repairs. In the meantime, I was calling around to see if I could find an ECM for a cheaper price. I came across an EPA federal warranty that stated: Any vehicle with less than 80,000 miles and less than 8 yrs. old is entitled to this EPA warranty on any specified major emission control components.

The warranty states that all components are covered and the manufacturer will have to repair the components free of charge. I brought the warranty over to my mechanic to look it over. He stated that he would call Mazda and find out if they will honor this federal warranty. My mechanic spoke with a gentleman named Robert **. He approved the use of the warranty and told the mechanic to have us bring the vehicle over to Mazda.

The next day, I paid to have the car towed to Mazda. Robert ** stated that he would call me before he started to give me a price on the repairs. When he called later that afternoon, he gave me a quote of $1,700. This was $300 more than my mechanic. He then called back again and stated that he would drop the cost to $1,345. It is costing me the same price with the warranty as it would have at my mechanic's garage, without the warranty. I also had to pay to have the car towed to Mazda. I only brought it over to Mazda because the gentlemen stated he would honor the warranty, and he is charging me more. I feel belittled and taken advantage of.

I was cheated by Mazda Marshals Milton Keynes. I took my Mazda RX8 to the dealership for a check just to sort out my issues with my CD player which wasn't working properly. Along with that, I told them that the car seems to consume a lot of fuel. They later called me back and to my surprise no value was added to my car, nothing was done to my CD and all previous faults still existed. I was charged $57 which they claim is for the inspection of the car. I then called Mazda customer service along with checking their website only to find out that Mazda does a free comprehensive car health check, the same check which I was charged for. To further worsen the matter, a week after the 'inspection' I discovered my RX8 had issues with starting again whenever it is turned off. I usually have to wait five minutes before starting the car again. I have written to them repeatedly but no reply. I'm currently getting legal advice concerning this.

What I went through, I wish not on anybody. IPAC Mazda did an oil change and gave us the OK on our Tribute. Three days later it wouldn't start and we had it tolled in to discover it overheated. The vehicle gave no warning sign and Mazda okayed it with their full circle check, not to mention we purchase an extended. We have been mislead by numerous persons and our vehicle stayed there for 2 months with the same answer. We trying to have the extended IW pick up the charges on good faith. Not to mention this is the second Mazda we had a problem with. They're a long history from day one with our RX8. If anybody wants to listen, I'll give the horrible service detail and lies. We pick up our vehicle and had to call an officer for instruction.

The consequence is they kept our vehicle for 2 months with no phone calls or status what they're doing. You don't find too many people purchasing 2 vehicles the same day and the RX8 shutting off on us for a 3 years period to finally replacing the engine. The Tribute is left for us to do the repair. All we are asking is for help and to get our point across so nobody has to spend their holidays driving around in an unsafe RX8, which me and my family relied on the Tribute.

I bought a 1998 626 LX 4 Cylinder with 76,000, and as I was driving off the lot, the fuel pump went out. Luckily, the dealer replaced it at no cost even though I bought as is, but then 3 days later it went bad again. Two months later, the alternator belt snapped and to replace, you have to remove the wheel well and loosen the alternator to get on. It took about 6 hours only to have it snap again after 50 miles. I took it to the dealer and they replaced the belt again, but over torque the tension rod so now every about 1500 miles, I have to tighten it up or it loosens, squeals and smokes, and chunks of the belt come out. The transmission slips and shifts hard frequently. And now the coolant system is leaking and while I was attempting to isolate the leak, the window popped out of its roller. I understand every car has its problems, but I've only had this junk heap for a few years and am blown away by the frequency of problems. It would seem that all post Ford buyout Mazdas are lemons and I recommend avoiding them.

I purchased a used 1996 Mazda 626, 4 cylinder, automatic and shortly after the purchase, the transmission started slipping and eventually failed. I had my trusted mechanic install a rebuilt transmission at a cost of about $1200.00. Around 2,000 miles later, the transmission started slipping again. I have done research and I found that the CD4E transmission is a known lemon. I originally paid $2800 for this car and have put in more than that in repairs. I will never buy another Mazda product.

I've owned 6 Mazdas since 1978. So when it was time to purchase my first new car in 19 years, I made sure it was a Mazda. My 2007 Mazda 3 began to have a cabin odor at about 19,000 miles. I mentioned it to the dealer during a service visit, and they said it maybe due to the cabin air filter that needs to be changed (?), but usually not until 30,000miles. At 25,000 miles the odor permeated anything, and anyone that came in contact with the car interior. Based on the dealers comment, I had the seats and carpet steam cleaned, and used deodorizers, and ultimately resorted to driving with the windows open, if the air conditioner or heater was on. Not able to stand it any longer, I had the cabin air filter changed (something I've never had to do for a car, and I'm in my mid 50's) at 35,000 miles.

It was with great anticipation that I turned on the air when leaving the dealership only to be blasted with the same smell. Further convinced that it was something inside the car, I began another round of cleaning and deodorizing, and had to replace several purses that became contaminated with the smell, after sitting in the car. I became suspicious that the cabin air filter had actually not been changed and took the car to a local reputable mechanic that I've done business with (successfully) for the last 15 years. Though the car only had 45,000 miles on it (only 10,000 on the "new" cabin filter, I asked the mechanic to replace the filter. I could sense he was "entertaining" my concerns until he pulled out the "new" cabin air filter. He displayed it to me and called over the other employees who were shocked when they were shown the receipt where I paid for it to be changed just 10,000 miles ago. The filters were covered in mold stains and debris, and it was clear they'd either never been changed, or the system is so compromised that it deteriorated the filters in 1/3 the time.

I took the bagged filters directly to the dealer and lodged my complaint (with the new filters in the odor coming from the air and heat was the proverbial "breath of fresh air" that I'd not experienced since the car had 10k miles on it). The car was not inspected, nor was there an offer to do so. The dealer insisted that the filters had been changed yet told me he'd "cut a check" to refund me the cost of the "installation" that was done 10K miles ago (I have not cashed the check). It was only a short reprieve from the odor, as the interior of the vehicle is completely compromised. The odor in the upholstery and carpeting is recirculated through the system and everything that comes in contact with the car still has a musty odor.

Though Mazda has had other models with bacteria problem, their position is "not with this model". I called the dealer and advised him that I intended to call the corporation, and asked if he had any other recommendations. He did not. I buy Mazdas, and have recommended Mazdas (my mother and sister both purchased Mazdas on my glowing reports), as they are usually problem free for many years, and the dealers have been responsive and trustworthy. Apparently times have changed. Because of Mazda's inaction and deceit, I have a car with only 54,000 miles on it, and I can't use for trips and can't sell. Mazda's position? Take it to a different dealer, and "oh, it's out of warranty".

Purchased a new Mazda speed 6. At approximately 44K miles, the engine blew (for lack of mechanical terms) at a repair cost of $8,600 not under warranty by 60 days but still under mileage (oh well). Was then told that new engine, turbo, etc. Would now be covered to an additional 100K miles. Now one year later, the car has a check engine light on. Took it to Mazda. They said it "maybe" a valve and would be $1200 to repair that. Somehow apparently not covered by the new warranty. On top of that, I had to pay $130 for the diagnostic that only gave a maybe result (apparently again not covered). Please contact me if there is going to be a class action suit against Mazda as it seems this happens a lot.

I have a 2010 Mazda CX9 with approximately 23,000 miles on it. Last week, it was parked at the airport parking garage, and the power lift gate could not be closed, neither with the automatic button, nor manually, so I called the Mazda roadside assistance for help. Since the car was inside the parking garage, it was not possible to tow it. So, they connected me to some local dealership for some possible remote assistance, but the service center of the dealership was already closed. The only option I was left with, was to drive the car back home with the lift gate open (For sure, I didn't want to keep my car in the garage overnight with the lift gate open). Since the lift gate could not be closed due to malfunctioning, while coming out of the parking garage, it hit the concrete roof beam, and had severe damage.

Mazda dealership found that the liftgate could not be closed due to malfunctioning of the motor. Since the car is within the warranty period, this will be fixed by them. But they denied to take the responsibility of the body damage, that was caused by this. Initially, they questioned why the roadside assistance was not called. When we gave them the details of my call to the roadside assistance, then they changed the statement to "body damage is not covered under warranty". I understand that the body damage is normally not covered in warranty, but in this case, the damage occured because of the malfunctioning of the motor, which was under warranty.

If the motor worked fine, then the body damage would not have occurred. So Mazda should take the responsibility of the damage that was caused by them. When asked what is the Mazda-recommended way to handle this situation, the zonal manager of Mazda told "you could have left the car in the parking garage (with the liftgate completely open) and taken a rental car back home".

I purchased a 2010 Mazda 6. The seat cover is changing, and is already showing signs of wear and tear. The car has 29,550 km. Mazda will not cover wear and tear. How is this, when the car is still new? It took me 7 months to actually have this done, and the dealer was not of much help, until I wrote a lot of e-mails to the management.

Why is it that, in this day and age, warranty, or customer concerns are not dealt with properly. Mazda now tells me by email, that they are not responsible. Perhaps using substandard materials? They are now just duping their customers. Second problem is that my tires lose 0.5, to 3 lbs of pressure, within a two week period, per tire, but of course, Mazda is not responsible. The dealer had finally water tested, and found nothing. It is a slow leak. Doesn't any one offer customer service any more, or are they just passing the buck.

I guess I have to do the leg work, and call Michelin. I also have to get the alloy rims checked. As far as the seat goes, well, I have to deal with it on my own, of course I'm sure, they would have no problem selling me one. As a first time Mazda owner, take my advice, and do not buy this substandard garbage. GM I'm coming back.

I have a 2007 CX7 car but it's nothing but a lemon with a 2-master cylinder and turbo charger. The fender popped loose and motor mounts were broken. When they changed turbo charger, nothing was under warranty. I have spent over $3,000.00. I will never buy this SUV or Mazda again. What a joke. I'm easy on this car with 63,000 miles on it. When all **, I can't afford to get rid of it. But when I can look out the world, I will buy one from the USA.

My name is Aubrey **** and I have been a Mazda driver /owner for the past 20 years. I am now the owner of a Mazda CX-7. My previous vehicle was a Mazda Tribute. Mazda is an easy sale for me. Since getting my first Mazda, the only thing I have needed to let the sales person know is how much I need to spend and the main features I am looking for. I have never had to write a letter like this before since all my previous Mazdas were excellent choices. However, I have to express my displeasure with this vehicle. I will attempt to express all the features with which I have been having problems over the past few months since I have acquired this vehicle.

Wing Mirrors. The CX-7 is a cross between the ordinary car and the SUV. The wing mirrors are much too small for this vehicle and presents quiet and enormous blind spot. I have had a number of near misses since acquiring this vehicle!

Automatic Transaxle Control. This Transaxle control is causing me trouble due to the design. Most automatic vehicles only requires a push of a release button and pulling the lever straight down into the required position. In this vehicle, there is no button. However, you have to maneuver your way around a number of grooves in order to get to a desired position. This gives the impression of a manual stick shift which to me seems like a backward step in the design of the vehicle.

The Radio. The Tribute I had before the CX-7 had the feature in which was able to continue to listening to the radio when I got to my destination even after switching the engine off until I exited the vehicle. The CX-7 is lacking this feature which I find a huge drawback as it is a newer model.

The Climate Control System. Safety is a very important aspect when driving. Most vehicles are designed for the drivers to keep their eyes focused on the plethora of things happening on the road at every second and features which distract from this should not be present in the vehicles. In the Tribute, with regards to the climate control system, there were five (5) buttons to select your preference of either the defroster, defroster and floor vents, the dashboard vents, the dashboard and floor vents and the floors only vents . This made it so you only have to take your eyes off the road once to select the mode you need. In this vehicle there are two (2) buttons, one for the defroster and one for the other modes. Therefore this makes it so that it is fine to select for the defroster however for the other modes, you are required to take your eyes off the road multiple times in other to be sure of the exact mode which was selected, as the second button needs to be pressed numerous times depending on the desired mode.

Bluetooth. It is the law that persons are no longer allowed to hold phone in order to have a conversation when driving, so Bluetooth should not be thought of as a bonus feature in modern vehicle but a standard feature. This Bluetooth is seriously flawed. It rings, I answer but there is no sound. I cannot hear the person nor can they hear me. I hang up and the entire display goes blank. The radio goes out and the time resets itself. After which, I have no radio and no phone for days. This event occurs on a regular basis, it corrects itself, after which the phone will ring again and the whole incident occurs all over.

Indicator. The Tribute I drove before had the indicators neutralized after 60 seconds. So if I was at a stoplight waiting to go left or right the indicator would neutralize and I would have to put it back on. This a great feature to have as when changing lanes on a high way the CX-7 keeps the light on where as the tribute would neutralize after a minute. It is very irksome for driver to be blowing and swearing at me on the highway for not changing lane as is being indicated.

In conclusion, I have to confess the CX-7 is a step back into the past and I would happily trade it for a tribute with the Bluetooth and the heated seats as it is my opinion that I have been downgraded in my move from the tribute to the CX-7. My number is **** I would appreciate if someone from the costumer service could call me and we could find a common ground in which to settle this matter hopefully within the next week.

Well the short version is this; several years ago, I ended up suing Mazda because of the defective CD40 engine in the 626. I won, they refuted (with a new judge), and the win was turned in their favor. I still owed on the car with Fairlane credit. Both Mazda and Fairlane are owed by Ford. I spent close to $4000 repairing two transmissions on that car and now I'm being sued to pay the balance of a loan I owe on a car that was a lemon when I got it.

I don't mind paying my debt, but I don't have the car because it didn't work. There should be a comprise somewhere on this. Not trying to shaft on my loan, but the damages and near-death accident I had in the car as a result of the mechanical defect should be applied to my balance.

I have a 2002 Mazda Protege. I purchased it used in 2008 and about a year ago, the finish on the hood, roof, and trunk started to peel off. I can see that it is starting to pit and rust. The car looks like a piece of junk. I see other Proteges, same year, and the paint is fine. I paid around $8,500 for the car and other than that, I love the car. I previously owned a Mazda and this never happened to it.

I want to know if there is any compensation I can receive for this defect of the paint. I know this should not be happening to a car that's 10 years old. Help! In anticipation of a response, thank you for your time and attention.

I'm contacting you in regards with my recent experiences with the Mazda dealership in Peterborough Ont. I replaced a part on my car last winter after it fell off due to hitting a snow bank. A month or so later, the same part fell off my car for no reason. I did not hit anything. I took my car back to Mazda to have it replaced. After they looked at my car they then proceeded to tell that I owed them $30 or more because they looked at it and cut the piece off that had fallen off. They then gave me a quote for a new bumper and the piece that I had already replaced once. Which was over $1000. I refused to pay for a piece which I just replaced and told them I could not afford a new bumper. The lady at the service desk then told me that it looked like I had hit something with my bumper and that's why the piece had fallen off. I was insulted at the fact that she was trying to put blame on me when I had done nothing.

The next day my father called and explained the situation to the manager and they then said that they would replace the part free of charge and for me to contact them to arrange an appointment. I gladly called them back and told them to order the part and that I needed to speak about finances with my dad about getting a new bumper, and that I would call them back. I called them back and set up an appointment to get the piece put on, but a few things came up and I wasn't able to go to the dealership. I cancelled the appointment, and the next thing I know I'm receiving phone calls from blocked phone numbers that I have a new bumper waiting for me at the dealership and I need to come in and get it put on since I ordered it. They have called me numerous times and left what I would call rude messages on my cell phone an my home number. I called them three times on did not get an answer at the service desk. They have now informed me that they will be sending my bill to collections if I do not get the bumper put on. I refuse to pay for something that I did not order, and especially how I've been treated.

This is my first experience with buying a Mazda and dealing with them and I will never buy a Mazda again due to the experience. I'm a good customer, I pay my bills, and never wanted this to go to this extent. I look forward to hearing back from you.

I bought a new 06 Mazda 3. The only complaint I have had is that it eats the inside edge of the tires. I have a work vehicle, so my Mazda is not my daily driver. With 93000 miles on it, I am having to replace the transmission. I have treated my car well and have maintained it. I am disappointed in the lack of quality of this product and it looks to be a common issue.

I have a 2008 Mazda B4000, 50600km. The warranty expired Sept 29 2011. When winter tires were put on, I requested brake check. Both rear brake cylinders are leaking (for sometime, shoes soaked, needed replacement). They would not do work under warranty coverage unless Mazda head office agreed. They refused; the dealer thought because rather than doing "good will" repairs I could buy ext. warranty.

My car started hesitating for a couple of weeks. After my car was diagnosed and serviced for the alternator and wiring, another problem was diagnosed, a leak under the intake manifold (PCV hose). After the tuned of $1400 plus paid out, I drove it off the lot and the engine light came on. I turned around and brought it back. On 10/19/11, they kept the car. The next day the tech advised me that he drove it for 10 miles and nothing happened. My car remained with them again. They cleaned the connectors and tested the solonoid valve and they said it was okay.

I picked it up on 10/20/11 and the same thing happened. They kept it. I picked it up the next day. On 10/21/11, again the light came on after leaving. I went home and called them. The tech stated it would cost me another $400.00 plus. What? I stated they should fix it because the engine light was not the problem. I brought it in for the alternator and wiring. What happened with my engine light? I took the car and went to work. There was no light on and then, the light was on, etc. Oh and by the way, they stated to me the valve with an open and shut flap could stay open or closed and I should not worry. They were lax in that statement. Do they not understand it's my engine light? I have had my Mazda 6 for 5 1/2 years and never had a complaint regarding maintenance and repairs from the Mazda dealer before. What is going on? Or, is it just the Mazda dealers in Lodi, New Jersey? If there's a class action suit in the making, I'm in.

My 2008 Mazda CX-7 starts leaking oil. I am told that it needs a new "Engine Oil Cooler" and it is not covered under power train warranty. However, this model has had problems so the new one has been improved to prevent this. You would think if they had to improve it because of this problem it would be a recall item. I went through every Mazda dealer in Arizona and they all told me the same thing. Yep, it's a problem but not a recall.

At approximately 2 years old, my car started tripping the check engine light and AT light. So, I took it to the dealership to have it checked out. It had around 26,000 miles at the time. They cleared the light and said a cable must have been loose or something. Fast forward two months and again, it was the same issue. But this was followed by leaving me stranded. I had it towed and they diagnosed it as low voltage, but weren't sure if it was the battery or what. They would not move forward until the battery was replaced and apparently on a brand new car. Mazda's 3-year 36,000-mile warranty means absolutely nothing. Even though I have regular maintenance at the dealership and had it in at 24 months for the light, they would only cover 25% as it was now after 24 months. Batteries have a 12-month warranty before being pro-rated. Keep in mind, once you replace it, the exact same battery has a 3-year warranty. The battery itself even shows 36/60 on the outside.

I called North American operations and they blew me off. I asked everyone else up the food chain and nothing happened. They wanted $155 for the battery at the dealership or $100 at Autozone. Ultimately, I had to buy a new battery. Since Mazda covers nothing at twice the price, I bought the one from Autozone which is a 36/8 year warranty. Mazda then proceeded to charge me $55 to put it in. Save yourself time, money, and sanity. Don't buy Mazda. And if you decide to anyway, don't buy from Suburban Mazda in Michigan. I originally bought 2 Mazda 6s from them in 2009 and they will be my last.

My 2005 Mazda 3 has been having problems since I got it new--electrical, windows, stalling, etc. I am spending all that money getting it fixed.

I had brought my car in for a check-up and oil change, and the check engine light was on. They did their check and gave me the car back but the check engine light was still on. I was told that they never reset it because I did not tell them that it was on, although they said that they checked all lights in the car. The car engine was making a noise as well, but nothing was ever said. This check-up was done just before my 160,000 km engine guarantee was up.

At 162,000 km, my engine blows. I contact Mazda Canada and they say, "Too bad. Your guarantee is up," and say that I missed an oil change. I heard that there are lots of cases like this and that there may be a class action lawsuit against Mazda concerning these 2.3L Mazda engines. I would appreciate information if you have any.

At around 4:30 PM just last October 2, while traveling south at 30-35mph on Hunziker St. near Wall St. Tigard, OR. I had to center a piece of debris in the road and it struck and punctured the engine oil pan. This minor contact deployed both airbags which busted the windshield and knocked out my radio, vent louvers and rearview mirror.

My research via the internet found this to be an issue with '95 Miatas. Please look into this issue to confirm if Mazda is responsible for the bags/glass/control module, sensors and switches. Understandably, the oil pan is my problem, and thank goodness I was not injured by the bags or fling glass and was able to maintain control of the vehicle.

My 2001 Mazda Millenia broke my heart and my bank.

I bought it from Duncan Auto in Key West. It was lovely and it still is, but the engine is useless. The hold light went on and the transmission began to burn. When I called Duncan, the dealer where I had purchased, they said that their mechanics wouldn't touch it. I tried some more local mechanics who had their way with the car and charged me heavy but still the problem persisted. The car could not be driven over 25 mph and I couldn't go anywhere without the transmission burning up.

Finally, at my expense, I had it towed to a Mazda dealer in Miami. They said that it needed a new transmission at a cost of $6000.00. The car cost me most of my savings ($17,000.00) which was a lot of money for me and was the first nice thing I ever bought myself and it lasted only two years. This cleaned me out and I can't afford another car at this time. The car still sits in front of my house and forever a painful reminder.

Do your research people and buyer beware. Learn what you're getting into on second-hand owned vehicles from non-affiliated dealers.

I have a problem with my power steering pump. I had an accident last year and after the dealer had repaired my car, I started having problems with my power steering. When I asked if that problem could have been from the accident, he told me no, because the pump was in the back when actually, the pump is located just where my car got hit really bad. I couldn't even use it since the wheel was all bent.

To make this easy, I had to pay to get the pump replaced and one year later, I have the same problem in the traffic and couldn't even get it to work again. I took my car back to a different Mazda dealer, but I was told that my pump looks great and if it happens again, they will look for a different problem. But I might have to pay again for a new pump! What a joke! I just hope I won't have an accident before someone from Mazda do something! And to top it all, Mazda had recalls on this problem and they told me it is safe to drive like this! I'm waiting for a response soon!

I purchased a "Certified Pre-Owned" 2008 Mazda 3 in March of 2010 and realized soon after that there was paint peeling on the front bumper of the car. Now, a year later, there is paint peeling on the front bumper, the back bumper, and noticeable fading on the back bumper.

My car has 33,000 miles on it and is only a little over 3 years old! It's ridiculous!

I went in for an oil change and full circle inspection, but little did I know that I'll be unhappy with service. About a week or so later, I actually took notice that a/c was not working as good as it did before serviced by Mazda, and as a normal routine of checking fluid levels, I also noticed that the oil was low.

On 9/25/11, I called the Mazda service department and spoke to Lee. I informed him the exact information and he told me to bring my car in for service. So, I schedule an appointment for 9/27/11 at 2:15 pm.

I went in just to be told that in order for Mazda to service the car, I would have to pay $129 for the a/c and that if oil was short, I would not have a problem unless it was below low. I did explain to him that my husband had to put in a quarter of oil because it was so low. He suggested that I bring it back for another oil change and they would deduct a quarter off the amount. He was not willing to consider by chance that air was leaked out of the car by Mazda technician and not enough oil was put in the car by Mazda. He never stated over the phone about paying for them to check a/c or anything. I drove from another city just for poor service once again.

I was driving to the city and suddenly I start hearing a faint tapping/knocking sound at low revolution per minute (rpm). I continued to drive to the city and took care of my business, and then came back home at the end of the day with no problems besides the fact that there was always that faint knocking sound at low rpm.The next day, I brought it to my local mechanic. He said the car is drivable, but I should bring it to Mazda because it is under warranty, and they should take care of it. I had the car towed to them because I didn't have the time to drive there, and I had free towing from Mazda since my vehicle is still under warranty.

I called them every day until the third day they told me that there is a hole in my engine and oil was leaking out, and they wanted to see my oil change receipts. When I heard them tell me that, I said immediately that they must have the wrong car because my car came in running with no problems that they stated. There was no oil on the floor. I had checked the oil before it came to them, and it was perfect. My car was drivable. I obliged to their request because Mazda is a big corporation that must surely work honestly with their customers. I also figured that they were exaggerating when they said all of this. I sent them the information. After calling them repeatedly, they finally told me a week later that my receipts "looked sketchy" and that Mazda Corporation wouldn't cover the warranty. I proceeded to tell them that their claim is totally false and impossible. I had the oil changed every 3-4 months, approximately 2500 miles (I drive locally and take the train to school).

Then they proceeded to send it again to Mazda Corporation after I told them that there is a problem on their part. Again, they denied the warranty work. So, I went down to pick up the car after three weeks because I need my car. When I turned on the car, it sounded like a tractor and then would die on its own. I tried to start it up again and give it some gas, and the rpm fluctuated, then it dies. It was clearly not the condition that it was when I brought to them. The check engine light was on, and they said that I told them that it was knocking.

The customer service representative told me that I needed to deal with the dealership. After going back and forth between the dealership and the customer service, I left without my car because I didn't anticipate having to tow my car.

The following week, I paid for a towing service to bring my vehicle to my local mechanic. I brought it to my mechanic locally, and after looking it over it, it looked like they drained the oil, and ran the engine at high rpm until the problem got worse enough for them to tell what the problem was. They obviously have done this many times and are professionals at this. They know exactly what to say, and what story to stick by. They also put a dent on my car that I know for a fact wasn't there when I gave it to them. I took pictures of it.

I bought a 2005 Mazda 3 GT in September 2009. In August 2010, Petro Canada Mechanic examined it. They said the timing chain jumped and damaged the pistons. I called Mazda Canada to complain, and I was told to take the car to the Mazda dealership. They claimed it was because there was no oil. I bought another Mazda motor from Bobyline wrecking yard with a warranty, and the motor is constantly leaking oil from the seals. They won't fix the motor. I have spent a lot of money on this car, and it still runs like crap. As I understand there is a huge problem with the 2.3L Mazda motors, and Mazda will not fix it.

My dad got me a Mazda 3 2005 new when they came out before he died. Ever since then I had to keep bringing it in for some kind of repair because it has been faulty since I bought it. I have been very safe with it too, now there's some kind of tin foil and paper coming under the car and the suspension and steering always seemed off and getting worse even though I drive within limit and don't zigzag in traffic or anything.

My 2005 Mazda 6 broke down along side road. The engine only had 40,000 miles on it. I called Bob and he told me to have it towed there and he'd take care of me. I was later told that the engine blew but as his crew looked at it, they verified that the engine and oil was clean. He said he'd call regional and see what he could do for me to get the engine repaired or replaced.

After several weeks of run around, I was finally told that it was going to cost $90 for the service team to look at the engine. I was then informed that he could put a salvaged engine in for $4,000. I about freaked out--$4,000 for a used engine that came with a mere 90-day warranty? I called Mazda headquarters and was told that I should've bought an extended warranty. I told her that she was crazy as no car costing over $20,000 should have a blowing engines with a mere $40,000.

I then asked if Mazda would help out by paying for the service or the engine--or at least half, so that I could get the car back working. She told me that Bob offered me a great deal and I had refused him. I told her what he offered and $4,000 for a used engine plus other parts as needed didn't sound like a good deal to me at all. I asked her, "If it was you car, would you not expect Mazda to stand behind their product and assist?" She told me that Mazda stands behind their products and I should've purchased the extended warranty.

After reviewing the Internet, I found out that Mazda 6 engines seem to have a lot of loss of oil or blow out problems. I always thought Mazda was a good company but I know I'll never purchase another. I'll make sure that everyone I speak with would hear about my experience with the vehicle, the dealers run around, and the arrogance at Mazda HQ in California.

I have previously owned 2 Mazda's. The last Mazda 6 was totaled in accident. As I recovered, I began to decide on a replacement vehicle. I was drawn to Mazda. The new 6's do not have the same sporty look as my previous 6, so I considered other styles. As we were test driving several vehicles, including a 3, the salesman pointed us to a cx-7 under the dealership awning. He pointed out the incredible deal due to the enormous vinyl windshield cover at $21,999.00.

We test drove the 7 and decided on this vehicle. The salesman had us consider owning this vehicle versus another 7 with lesser options for similar retail. Inside, another man entered the cubicle to inform us that the windshield cover had been put on the wrong vehicle. I am familiar with signing and obligation, so relevance here is the constant. The vehicle was not just on the lot, but in a hot spot under the awning and according to the conversation, had been signed wrong since at least the previous day.

I did not purchase a vehicle from the dealership that day or since then and have been deliberating on the most respectful way to handle this situation. I look forward to action to rectify this unusual situation.

Cordially,

Lucy

I had my 2010 Mazda CX-7 turbo and transmission replaced. What an awful SUV!

Transmission failed for the second time. First brand new car after mother's death using her Ford 1993 T-Bird. I researched the Honda Del Sol, which I liked before getting discouraged and after one year waiting for my order to arrive, I bought 1996 Mazda 626 in 1996 (being the first and only owner of this car I did not investigate like I did with the Del Sol).

In 2002, had transmission fail, water pump, air conditioner, timing belt. Mazda, of course, did take responsibility. I see after reading the countless complaints on this site it is a company that does not stand behind their product.

As of 8/2011, not only the transmission is gone but catalytic converter should be replaced (if I want to pass smog). Mazda said it was all my doing and wash the grease from their hands. I see after reading the countless complaints on this site it is a company that does not stand behind their product. I will never by a Mazda again. Sincerely, an extremely broke consumer.

I purchased a new Mazda 3. All of these models are supposed to come with the keyless remote flip key. Mine does not. I was told by several employees at this dealership that it does have the remotes. I never received them.

I complained to Mazda USA. They also said that the car comes with the remote. A few days after, they came back and said I needed to talk to the dealership again. I did. No result. I am paying a very high price for the financing of this car and I feel cheated! If it was a car from back in the 1960's, I would understand. But a 2011 model?

I purchased a previously owned 2008 Mazda6 in October 2009. My transmission is failing; diagnosed with severe corrosion, and clutches are slipping. We have a total 86,000 miles on this car. The car was driven by two mature people. Kindly explain the failure of the transmission. If, this is typical for this car at this day and age, we need to let the public know.

I own a 2006 Mazda 6. I purchased the vehicle in September of 08 with 20,000 miles, and all remaining warranty in force. In June of 2011, the check engine light comes on, and the engine begins to make a loud noise. I immediately had the car towed to the dealer, who notified me the next day that I will need a new engine. At this point, the car has 42,000 miles on it. The cost will be $6,600 for a brand new engine; they will only provide warranty for one (1) year, and because my warranty was up a few months prior, they will not stand behind it.

While speaking to somebody from the Mazda corporate office, I was given only given a "sorry about your luck" attitude. As a result of the cost, I sent the vehicle to an independent mechanic, who replaced the engine with a used engine that has warranty for three years. I was also informed that there is a well known issue with Mazda engines, but the company refuses to stand behind their product, or remedy the problem.

I don't think it's unrealistic to expect a vehicle to last longer than 5 years (that only has 42,000 miles, and with only 20,000 miles is mine). Clearly by just reading problems posted online, there are many issues with Mazda products. Judging from my experience, speaking to somebody from their corporate office who would neither allow me to speak to anyone with authority, or offer any resolution to the problem to keep a customer, I certainly will not be purchasing any of their products in the future, and I would advise anyone I know to look elsewhere.

I bought a used Mazda 626 DX that had about 115k miles on it. We gave it to my daughter who is in college in Tampa to drive. After she drove it for about 2 months, the transmission would drop out of overdrive into a lower gear and RPMs would increase. We took it to a transmission shop who rebuilt the transmission and all was fine for about another month. My daughter called again from Tampa and said the transmission was doing it again. We took it back to the shop and he replaced a sensor in it.

Daughter drove it for another month or so and called again, saying it was doing the same thing again. We took it back again and he scratched his head and said he had to ground it again in several places. Got the car back and again in less than 2 months, daughter calls again saying car is doing same thing, only worse and more frequent. She can't even drive it without it dripping into a lower gear and RPMs hitting 4000. We are really sick and tired of trying to get it repaired and of the inconvenience it causes her and us trying to get the car back here from Tampa to fix again and again.

If Mazda has been aware of these problems, why haven't they addressed it and replaced these transmissions in these cars? We have purchased her another car, but now we have a useless car on our hands that doesn't appear fixable. The rest of the car is in great shape and runs great. It is a shame that the transmission cannot be repaired to last.

We really could not afford to purchase another car for her but had to because she could not get to class and work, much less drive home to see the family in the Mazda. We spent over $900.00 having the transmission rebuilt and another $130.00 for the sensor. The mechanic has been real good about repairing and working on it and not charging us. It has been expensive for us in gas and time pulling a trailer to Tampa several times to bring the car home and back to the mechanic.

A 2008 Mazda 3 was purchased brand new for my son while attending college. He is now a Military Officer on active duty. The car was purchased from Luther Mazda in Minneapolis, MN. Since the purchase, the car has been garaged the entire time my son owned it, except over the last several months while he was living in Washington D.C. He went to school in San Diego where there was harsh weather during most of the car's use.

He was transferred to Pittsburgh, PA for military school and one day noticed very bad discoloration of the paint on the hood, roof, and right hand side of the vehicle. The car is still under the original Manufacturer's warranty. We took pictures of the paint defect which was later sent to the Mazda Corporation. My son took it to a Mazda dealership where he was living and was told it would not be covered under warranty because they felt the car had been repainted. My son told them that not only did it never get repainted, but since acquisition it had only been out of the garage for several months (while he was driving to his new assignment in the military). They promptly told him to get out and they would not do anything for him. His contact was with the dealership's body shop manager.

We went back and contacted the dealership who we purchased it from in Minneapolis who put us in contact with the District 4 Service Manager. We sent the pictures to him via e-mail. The original dealership told us the car could not have been repainted prior to purchase since they only had the car in inventory for one day before they sold it to us. He sent me documentation on this. He then emailed the pictures to the District 4 Service Manager out of Minneapolis, MN. The Service manager (who only had the pictures) told us that this was not a paint defect and it was caused by some "external condition". We asked what he meant by an "external condition". He told us that it was most likely some kind of acid or salt corrosion. We argued that a two year old car should not have this kind of paint damage from any external weather related condition like road salt. He told us he was sorry but Mazda would refuse to do anything about this under the warranty.

We then went back and escalated this through the original Mazda dealership GM. He then referred us to the Mazda Corporate people in the Pittsburgh area. (Along with the pictures of the car) We were told that someone would actually inspect the vehicle out there, (where my son was now living) and they would contact my son to make arrangements for this. It took over 3 weeks of prodding to get them to call my son. The person finally left him a message but never left him his phone number to call back. We finally got the number and my son called him. He was also with Mazda Corporation. He told my son that he sided with the dealership in Pittsburgh who looked at the vehicle in Pittsburgh. He refused to look at the vehicle and made his decision based on only looking at the pictures that were sent to him.

He told us that it was not a paint warranty issue and also told my son that he believed the car was repainted by my son. In fact he told my son that he was 100% sure the car had been repainted. He also told my son that, according to their records, the car had been brought in before for paint issues based upon their service records. My son asked for a copy of these records, (as he has been the only owner of the car) and had never brought it in for any paint related issues prior to this. He refused. He told my son that Mazda would not fix this under warranty. He refused to give us his full name, contact number or who his superiors were.

I went back to the dealership we purchased the car from again and told them we would pursue legal action if Mazda didn't at least look at the vehicle from an impartial Mazda representative. We told him that if the car had been repainted, it could only have been repainted by either the dealership or by Mazda Corporation prior to us receiving it. He sent my email back to Mazda HQ again and we have heard from no one since then. This car has been meticulously taken care of. Either Mazda Corporation repainted this vehicle prior to delivery to the dealership, or has a serious paint defect that they refuse to stand behind the warranty.

Mazda Corporation has refused to even physically look at the vehicle or give us any kind of consideration under the warranty. Mazda has many paint related complaints posted on the internet regarding premature corrosion issues. We also sent them this documentation. We are in the process of getting some independent assessments of the paint damage from neutral party body shops. Once we know what the damages are we plan to sue Mazda Corporation and the original dealership. We would also like to look at pursuing a class action and punitive damages.

Due to a faulty water drain assembly that drains water from the convertible top to below the car, water began entering the cabin under the driver and passenger seats. The water began entering approximately 1.5 years ago, at 56,000 miles (prior to warranty expiration). This issue is discussed in Mazda Service Bulletin 09-001/07 but Mazda chose not to notify any of its vehicle owners that this issue may arise and should be fixed. Originally, I attributed this leak to faulty body-shop repair of the right rear quarter panel assembly caused by a parking lot accident. When that was determined to not be the cause, I pursued replacing the convertible top.

In the meantime, the water leak began to cause electrical problems inside the car, including causing an open circuit in the passenger side airbag system (the wire harnesses run underneath the passenger seat and are exposed to the leaking water). The Menlo Mazda dealership service department has stated that to fix the problem, the passenger side airbag system wire harness must be replaced.

The passenger side carpeting is molded and water-damaged. The passenger side airbag system (both front and side airbags) no longer work due to the open circuit in the passenger side airbag system. The passenger side airbag system must be replaced at a dealer estimated cost of over $500 in order to make the airbag system work again.

I believe this issue should have been handled by a notification from Mazda USA to Miata car owners. The service bulletin clearly indicates that this problem was known about, and that Mazda has since modified the car in order to fix it. However, the only way that an owner would have known to fix the problem is by taking the car to an authorized Mazda dealership. No other auto repair shops would have been notified of this issue or fix. This fault with the drain assembly is a safety concern, as evidenced by my vehicle. Mazda USA is aware that water may leak into the driver and passenger footwells and under the seats. This is where the wire harnesses for the driver and passenger airbag systems reside. The water can cause corrosion or short-circuiting in the airbag system, rendering it ineffective, putting the driver or passenger in danger.

I believe that Mazda USA should pay for or provide the repairs to the wire harness as a result of this defect. A call to Mazda USA customer service revealed that Mazda does not share this viewpoint and will not pay for the repair since my car has moved out of warranty since the issue was discovered. The Mazda USA customer service representative states that the technical service bulletin is an internal Mazda document only, and that any issues or problems a consumer has with their Mazda should be taken to a Mazda dealership only. Mazda USA stated that this case may be viewed unfavorably by Mazda due to my lack of loyalty to the Mazda dealership repair network. The issue number for my complain to the Mazda USA service center is: **

I have a 2008 Mazda CX-7 with 40,000 miles. I perform my own oil changes between 5k and 7.5k miles. (There were no receipts, as I have been doing this on over 30 cars in my life time and had no issues. I never knew this was a concern). The car check engine light came on and the car lost power all of a sudden.

I researched this on the internet and found many with the same problem at NHTSA website (I also filed a complaint there) and at Edmunds.com forums. Apparently, the engine oil sludges easily due to turbo creating extreme temperatures. Turbo and turbo bearings go out, requiring a "new engine". All complainants are denied/refused warranty coverage for "lack of proper maintenance", resulting to the sludge. I took the car, which was under warranty, to the purchasing dealership and told them what I learned, and they said it is true but they wanted my business as they get paid for warranty issues.

Three hours later (they had the procedure for this down to a science), I was denied coverage by the highest level, the District Service Manager, who refused to call me, and they will not give out his number. I called Mazda Customer Assistance and they told me he was the final authority and I could go to BBB. I filed a complaint with BBB and am now in the process of mediation and possible arbitration (40 day window from when they receive paperwork by mail). As a disabled retired military man, I am notifying every place I can of the issues.

I have a 2003 Mazda Protege, purchased new, with just under 60,000 miles on it. The car runs well, but it is rusting out, despite my washing it (including the underside) regularly in the winter. I've been advised to replace it. This is hardly something I expected with such low mileage.

I recently had to have my Mazda serviced at the Montrose Mazda dealership in Kent, OH. Both Erin **, the Service Adviser at this establishment, as well as Jeff **, the Service Manager have been helpful in trying to help me resolve the issue I have with the Air Conditioning Compressor that failed in my vehicle. I do not have any complaints with the dealership itself, but with the Mazda Corporation and how they are not standing by the fault they have in this failed part, and the resulting damage to my car.

I was told last week during a routine oil change that the man working on my car could smell something slightly that he knew was not right, and noticed that the air conditioning compressor seemed to be stuck. I drove my vehicle less than a mile home, and immediately called the Mazda dealer to get it in. I had the vehicle towed to Montrose Mazda the following morning, so as to avoid causing any damage to it.

The car then spent a few days waiting at the dealership for a needed part to arrive. Since the air conditioning compressor was decided to be the problem and cause of the issue, and there was an extended warranty issued on this part since many vehicles are experiencing the same issue, I was told that Mazda would cover everything and they would let me know when the vehicle was finished. I waited for three days and did not hear of progress so I contacted the shop and was informed that when the compressor seized, it caused damage to several other parts that amounted to $760.00 in parts and $762.00 in Labor to repair.

The Mazda Corporation was then contacted by the dealership to see what they would be willing to cover, and the corporation stated that they would cover the compressor and the labor to fix it and that was all. I questioned the Mazda dealership at this point to make sure that I understood everything correctly and asked them if the compressor was what caused every other aspect of damage to the vehicle. They said absolutely, that if that compressor had not seized, the car would not have any problems. Basically, Mazda is refusing to pay for the damage to my vehicle that their faulty part caused, and this is not the first vehicle it has affected, since they had to issue an extended warranty on that faulty part.

Engine Mounts for Mazda 5 have a significantly high rate of failure. Technical Service Bulletin details issue (**). Mazda is not recalling vehicles despite unusually high rate of breakage. Failure is due to using flimsy plastic bracket and rubber mounts in place of higher quality material. Mazda North American Operations has been uncooperative in past and will not cover out of warranty issues despite significant failure rate of stated engine mount. This is a significant issue that I do not believe Mazda has briefed NHSTA of. Vehicle has under gone two recalls. List of problems is significant is available at RepairPal(**).

I purchased a brand new 2002 Mazda MPV mini van. I had taken it in a couple of times because when I pressed the gas, it would stall, jerk and then make a clunk sound. The dealer could never replicate the issue, and the problem continued. Now, it just turned 70,000 miles and the transmission failed--it needs to be replaced at a cost of $2,500-$3,000. As I look online, I see hundreds of complaints on this same issue. There needs to be a recall on the transmissions. I have to replace the transmission. This should never happen on a car driven 10,000 miles a year.

I purchased a 2003 Mazda Tribute. It has 96,000 miles on it and noticed that the paint is peeling off the roof of my SUV. I keep my Mazda washed, waxed and garaged. I took the car back to the dealership and they told me it was out of warranty. I also had both of my fog lights covers break at the same time and took the SUV back to them and also to Tucson Mazda. They were claiming I lived on a dirt road, which I don't. I think the lamp itself is too hot for the plastic covers.

I had to take the SUV back for window problems while it was under warranty. The airbag light stays on and they claimed it wasn't under warranty. The air conditioner light stays on and it doesn't need servicing. I've replaced my battery 3 times in 7 years. I've had to take it in for my two front windows and my rear windows. I believe Mazda is responsible for all the issue I have incurred.

The physical damage is that my car has cost me a lot of money even though I purchased an extended warranty at the time of purchase. When I took it back to the dealership, they told me that was covered. My car will rust if the paint is not repainted. Several people I noticed have had the same problem, so it must be something that Mazda did not do correctly.

I have a 2004 Mazda Rx-8 with only 50,000 miles, which is still financed. The problem with the car has been owning it first it flooded then it was the catalytic converter. The taillights both got replaced for having condensation in them oil gauge upgrade on the CPU and now I might need a new engine. The car stalled on my wife in the middle of an intersection. I will definitely trade this car in as soon as it is fixed by Mazda.

The consequences of owning this vehicle are as follows-- 10 mpg or less. Still paying for the car insurance is crazy because it's considered a sports car even though it has four doors. Other than that, it is the worst car I have bought and I have always had good cars. I guess I will be driving my Vtec a little more. Don't waste your time or money on this over hyped piece of imported metal.

I received a letter about a defective air conditioning compressor which Mazda extended the warranty on. This part is a defective part no matter what the mileage is. The letter stated that Mazda had decided to conduct a Special Service Program to extend the warranty coverage for the air conditioning compressor on certain 2007-2008 CX-7 vehicles to five years or 60,000 miles.

When the compressor fails, the entire car seizes up and is unable to move. This happened to me on October 9th 2010; I have 61,000 miles and Mazda refuses to reimburse me for the expenses. I think that since it is a defective part, Mazda should pay no matter what the mileage.

I had to get the car towed and find a way home. This happened on a Saturday so the car was in the shop until Tuesday. I had to pay $570.00 for tow and repair.

I own a 2005 Mazda Tribute, garage kept, detailed every year. The roof paint is peeling. I have taken the car to the dealer and was told it is a paint defect. I have been in contact with Mazda since May. They came to me and said that it is out of warranty and will not cover it and will not make a partial offer.

I got a Mazda 3 1996 and got 88,000 miles. I did regular service since I bought it and did not abuse all freeway miles. The motor started having a noise. The mechanic said the noise is not going to go away unless I change the motor. I did not expect that a car that is 4 years old will have a motor problem. A couple of mechanics told me the same, that these motors are not really good and have several cases (with less miles) when the motors had the same problem.

We have a 2005 Mazda tribute with 66000 well maintained miles on it and have all the service records to show we have taken good care of our car. The engine's #1 cylinder blew a hole in the motor wall. The warranty expired 6 mos ago. We had it serviced at a Mazda dealership 7 mos ago, they gave it a clean bill of health. A well maintained car should not have such a catastrophic failure when it has been well taken care of. We bought the car new and it had 300 miles on it. We would like Mazda to fix this issue. If not, we would like to file a lawsuit against the Mazda company and the dealership that serviced it. The lady at Mazda just said she would put it on file as a complaint and that was it.

I have a 2003 Mazda Protege5 that has a rust problem around the rear wheels, front fenders, in the engine cradle, around the hatch and many other spots that are starting to show up. I understand that living in Ohio can cause that due to winter but that isn't the solution. I had Excalibur auto body shop claim the rust through Mazda because it was still under warranty. I had the work done in 7/8/2009 and then it started to rust in a matter of six months after the work was done. That really aggravated me.

I am someone that takes pride in their car and takes good care of it. My boyfriend's '95 Ford Ranger is in better shape than my '03! Well, I decided to go back to Excalibur to see why my Mazda was rusting and he said that Mazda would only pay for the car to get done, but it was not done the way it was supposed to. I just want to say that I am happy with the car in general but not the body. I have had too many rust buckets in my day and this car should not be rusting at all! Thank you for your time and please get back with me on this matter soon.

I purchased a brand new 2007 Mazda 3 in May 2007. The car ran fine and I loved it. Around 45,000 miles, I noticed the car would make a slight jerk when shifting into 4th gear but no light or anything came on --up until about 2 weeks ago. My car is now at 103,000 miles and 2 weeks ago, the AT light came on and the car would not shift past 3rd gear. I took it into the dealership, in which the associate told me to prepare for the worst because he had seen this problem before and it usually ends with the tranny being replaced. So for $108, they diagnosed it as an internal transmission failure, but not exactly sure what is causing it and told me I have to replace the whole transmission for $2300. My extended warranty is up and now, I have to pay all expenses out of my pocket.

After doing a lot of research, I see this problem with Mazda's transmissions are not rare but more common. I don't think Mazda is being fair by continuing to sell their vehicles knowing they have faulty transmissions. With these many problems, Mazda needs to do something about it. I am currently without a working vehicle. My Mazda was my way of getting to school everyday and taking my little ones to school as well. Since I am currently still making payments on my car, I am not able to save up the $2300 it's going to cost me to fix it. This has caused me to put my education on hold as I have to get me and my kids to and from school.

My 2000 Mazda 626 has transmission problems and the check engine light comes on frequently. I just put $1000 into the coolant system and now have to pay $1500 to repair the transmission.

I need info on a Mazda RX8 I bought 4 years ago. The engine light is on again. I have been in the shop numerous times and they said I have more major problems and I have to pay for it. The car is nothing but trouble, but I can't get rid of it because everyone knows. What are my options on this one?

I am an average American that just felt like I was dealt a bad hand when I bought the Mazda 6 2007 in September 2007. The car seemed to work just fine. I would just have minor things happen, like it not wanting to shift out as fast as I would like to and things of that nature. Also my check engine light would not go off. I thought that it was just a sensor that needed to be fixed.

On January 2008, I wrecked my Mazda 6 2007. I was ran off the road by another vehicle, then I swerved into traffic on the opposite side of the highway. As I sat there in the middle of the highway, a car impacted the driver side of the car. The side air bags came out but the front air bag did not come out. Even though the impact was mostly to the front driver side of the car and door of car, the car ended up getting towed to a location close to wreck site. The Mazda 6 sat at the wreck site for several weeks and I finally came to get the car, it seemed to be working out okay.

Until as the tow truck man and I was driving along, we started to smell something burning. We got out to see what it was and the front of my first car was engulfed in flames. The flames were in the front of the car where the transmission and the engine was, not where the car had been impacted by the gas tank. Nobody knows why the car caught a fire because no gas had leaked out to the front of the car. The fire department could not find the cause of the fire. I just don't understand.

My Mazda RX8 ran perfectly well early in the day. I drove the car around 12pm and it ran fine with no apparent problems. When I left the house approximately 6pm, I noticed the engine light was on and the car was running very rough. The car exhibited lack of power and had to continue to pump the gas to get it to move forward. No other warning lights were lit but engine light. I turned around after a few blocks and came back home. Waited about 30 minutes and tried the car again. The engine started and the engine light continued to be illuminated even after start-up but, the car continued to run very rough. I thought I could make it the gas station and back.

Drove about two miles and the car started to emit white smoke and by the time I reached the first intersection (approximately three miles) the car was engulfed in smoke and the cabin began to fill with smoke as well. I managed to get it on to Jiles Road and parked in a day care parking lot. By this time the car was so hot even the console was hot to the touch. Smoke continued to fill the cabin. The engine light was the only warning light that was lit. I thought the car had a fire under the hood and jumped out of the car and looked below without opening the hood. I saw that the catalytic converter was also very hot and smoking. The car was completely engulfed in white smoke and it began to rain very heavily dissipating the smoke and cooling the car down. Called USAA roadside service and the car was towed to Cabena's Japanese Auto Care at Highway 92 in Acworth, Georgia. The car arrived in the evening around 8pm Thursday June 17th.

June18, 2010, Friday, I spoke with Mr. *** at around 10am and he informed me that he believed the engine failed due to heat. His observation was that the seals on the rotary engine had failed allowing gas, oil, metal and ceramic materials to exit the tail pipe. He did not mention a problem with the radiator or the battery. C.'s initial evaluation included the following problems: engine/transmission (one unit on the RX8), exhaust system, catalytic converter, engine computer, miscellaneous wiring that had over heated and become brittle.

The initial verbal estimate was $5,000 - $7,000 for a new engine, transmission, exhaust system, engine management computer and miscellaneous wiring. Mr. Cabana researched the car and found a recall for engine failure issued October 2008 and asked if I had received a notice. I had no recollection and checked my service records from Jim Ellis Mazda and could find nothing that specifically addressed the recall. There was a reference to a recall on a service record from December 12, 2006 well before the 2008 recall had been issued. Mr. *** recommended towing the car to Jim Ellis Mazda and I called USAA for their recommendation. USAA moved the car to their lot in Austell on Friday evening June 18th for assessment due to the engine fire insurance claim I had filed.

Mr. C.'s follow-up e-mail sent Wed 7/7/2010 9:10 AM: "David - I cannot vouch for the condition of the radiator since we never addressed that condition. We addressed what you said was a "smoking" and "running rough" condition. When we started the car it was emitting a large amount of "oil burn" smoke from the tailpipe. We shut the car off and checked the spark plugs and found one of them to be oil contaminated. The radiator never came into play, and we never saw any antifreeze dripping from the car that would cause alarm. That doesn't mean that the radiator didn't have a problem. The vehicle is definitely burning oil internally, but if the radiator is fractured, the dealer is focusing on that and not the condition of the engine. Call the service advisor and ask him to please install an aftermarket radiator in the vehicle today so you can get your car back. I don't know why the OEM radiator is on back order, or how long it should take. Only the dealer can answer that. "

June 18th-June 28th The USAA claims service located in Austell examine the car. The USAA claims representative was on vacation and another adjuster Chris M., examined the car Friday June 25th. His conclusion was that there had been no engine fire and listed the damage as "Internal Engine Failure. " His recommendation was to have the car repaired at my expense. Mr. M. DID NOT start the car and only examined the external parts of the engine for fire damage and made no mention either verbally over the phone or in his written report that there was a problem with the battery OR radiator. When I asked about a possible problem with the radiator he said there was "no evidence of coolant on the ground" where the car was parked. The car was towed to Jim Ellis Mazda Monday afternoon June 28th and arrived around 4pm. The service manager from Mazda called to let me know the car had arrived and would review the damage Tuesday morning.

June 29, 2010, Wednesday, I called and left a message with Eddie the Mazda service technician at approximately 9am and he returned my call 11am. Eddie said the car needed a new radiator and the battery was dead at cost of approximately $900. The battery was replaced nine months previously. No mention was made of engine failure or engine smoke. I asked if was sure he had the correct vehicle and he assured me that he was examining a gray 2005 RX8 with no license plate. I also called Cabena's to make sure the estimate was correct he indicated that the radiator part is about $450. There was no call back from Mazda service Wednesday.

June 30-July 5, 2010 I heard nothing from Mazda all day Thursday and left two messages with Eddie. He finally called back at approximately 5pm and indicated that the radiator was "on back order" and I could have the car back Monday July 5th. Once again I said, "are you sure you have this right? " There was still no mention of engine failure and Eddie said the mechanic had started the engine and made no mention of engine smoke or any type of engine problem. I had to inform Eddie that Monday was a holiday and perhaps the car would be ready Tuesday July 6, 2010.

July 6, 2010 - Tuesday. Eddie called and said he believed my car would be ready to pick up on Wednesday. I let him know I was traveling on business to Florida Wednesday through Sunday and had a trip planned to North Carolina Monday and Tuesday and could pick up the car on Wednesday morning July 14, 2010. I also requested an aftermarket radiator to reduce repair costs.

July 13, 2010 - Tuesday. I requested an emission inspection in a conversation with Jim Ellis service Monday afternoon because the license had expired while it was being repaired and Eddie complied. He informed me that because the battery had been replaced the computer would have to be reset by driving the car for some distance. I received a call Tuesday morning from Eddie around 9:30am and he said there was a problem with the car losing power after it warmed up. He believed it could be the catalytic converter causing the problem. I informed him of the chronology of how the car had been reviewed by a private mechanic and the USAA insurance adjuster. Both believed there was a serious problem with the engine which had only been "discovered" by Jim Ellis Mazda on Tuesday morning. I also mentioned the engine replacement recall from October 2008 in advance of him discovering the condition of the engine through further testing. I believe the problems with the engine are directly related to inaction on the attached recall notice.

July 16, 2010 - Friday, Mazda informed me that they will not honor the recall as it was addressed in December 2008. I am fully liable for the $6800 repair for new engine and catalytic converter. I called the home office, Al at Mazda Customer Service, 800.222.5500 extension 1168 and he said they must honor the $100,000 warranty despite that fact that I had complained about the problem and they performed a minimal test as per MSP-16. They will offer partial compensation either.

IMPORTANT NOTES: I repeatedly inquired Jim Ellis Mazda to make certain they had they were referring to my car in describing the repair problems and the severity of the problems. Eddie insisted it was a problem with the radiator and battery. It wasn't until Tuesday morning July 6th that they discovered it had more serious problems. I called Chuck C. to ask if he had found a problem with the radiator when he started the car and tested the engine on June 18, 2010. He said there was no indication of a problem with the radiator and his follow-up e-mail stated "I cannot vouch for the condition of the radiator since we never addressed that condition. " I also called Chris M., USAA Claims Adjuster and he also said he did not find a problem with the radiator and there was no coolant on the ground at their facility where my car had been parked for several days.

The 2005 RX8 has a warning light for Low Coolant Level. It has been on only one time since I owned the car approximately three months ago. The reservoir was slightly low (perhaps 1 inch) and I added distilled water and the light went out. When I drove the car June 17th in the AM to take my son to running camp, the coolant light was NOT on and the car ran fine. Before the engine failed, the coolant light was NOT on indicating that the coolant level was at specifications. The Check Engine light was the only warning light that was lit when the engine failed. No other warning lights came on.

Jim Ellis Mazda service may tell me the engine failed as a result of overheating. They had no knowledge of the car being checked independently by two different sources until I told them July 13th. In addition, the October 2008 re-call was not addressed. I have no record of receiving a notice for this re-call, nor was there any indication from my service records from Jim Ellis Mazda that the re-call had been addressed subsequent to October 2008.

I have complete service records for the 2005 Mazda from the time I bought it new in Tampa September 2005. It was always serviced at the dealership; Cox Mazda in Bradenton, Florida and Jim Ellis Mazda in Marietta, Georgia except for tire maintenance and oil changes. I complained to Cox Mazda of power loss several times which is documented in the service records, and they could not find a problem. The title of Mazda Service Bulletin 01-014/08 issued October 24, 2008 is titled Engine Lack of Power. The 2005 Mazda RX8 had 66,650 miles on the odometer on 12/15/2008 during a Jim Ellis Mazda service interval. This is well below the 100,000 mile warranty limit on engine failure indicated on the 2008 re-call notice.

I have a credit problem due to the short sale of my house in Florida and divorce. What the economy didn't get, my ex-wife got. I fought a year long custody battle for my son and won. But I paid for that privilege. Therefore ... I do not have $6800 nor can I get a loan to purchase another car. I'm stuck and not sure what to do ... or even if there is a remedy. A properly cared for car should not burn up at 115,000 miles.

Replaced the brake rotors two times because of warping due to the Arizona heat. Is this common in a safety product? They, at the dealer. claimed it's fairly common with all cars. I call it lie. Not covered by warranty. Cost $400.

I bought a brand new Mazda 6 2005 and I could barely afford the payments. So I didn't get an extended warranty. This is the crappiest car I've ever driven. Within the first year, the stereo screen stopped working. I've had to replace tires on it four times within a six-month period and now spent another $535 on parts (broken fuel injector and hose) and labor. It's a poorly engineered car and I can't believe defect after defect. And I can't bring them to justice! I will never even consider purchasing another Mazda and will encourage anyone I know to not go near a Mazda dealership. Don't buy a Mazda or you will be throwing money in the toilet!

The air conditioner in my 2008 Mazda Cx9 stopped working. The car is still under warranty and when I bought it in for service, I was told that the part I needed was on backorder for three weeks and I would have to wait. I live in South Florida and it makes the car almost unusable. I requested a loaner car, but was told that they do not have that type of program nor would they rent a car for you. Basically, take your $40,000 SUV and use in 90+ degree heat until you hear from us. I now no longer use the car and I drive my wife's car. It is horrible customer service from Mazda and this dealership.

There was a bulletin out about suspension problems for Mazda 5. I had the vehicle in for repair of a right rear shock twice. Neither time did they mention the problem with the rear spring, even though I complained about the noise several times. Then when the warranty was over, they told me about the defect, a weld too high which the coil spring would slide on and off of. They told me I would have to pay to have it fixed. I said I had complained about the problem but they pretended they could not recall that I had. So, I had to pay for the repair.

I have a 2002 Mazda 626 which I purchased in 2003 from Virginia. The vehicle had under 20,000 miles. I relocated back to California in 2004. In 2005, I had to have my transmission replaced. At that time, I was not aware of transmission issues with Mazdas. Here we are again, 2010, my transmission is slipping and I have to drive it as if it is a manual vehicle. I spoke with my mechanic and he advised me that unfortunately, Mazda is notorious for bad transmissions. I am easy going on my vehicle(s) and have regular maintenance performed. Two transmissions in a 5-year period is not good, not good at all.

The airbags in my 1995 Mazda Miata deployed when they shouldn't have. I was driving to work one morning when I was unable to go around a small pipe laying in the road so I ran over it. The pipe left no damage on the car but for whatever reason, the airbags deployed. The airbags destroyed the windshield and blew out both side windows on my car. This happened during rush hour traffic. Thankfully, I have a cool head and was able to make it to the shoulder with little more than some cuts from the broken glass. I do not have comprehensive insurance but if I did, the car would most definitely be totaled.

After some research, I discovered that there is an open recall on 1995 Miatas for faulty SRS controllers and the symptoms match my case exactly. The recall was announced in 2000 and I bought the car used from a private seller last year (in 2009). I was not made aware of the open recall by anyone (the seller, Mazda, or the DMV) and now I have a broken car sitting in my driveway.

Mazda has agreed to replace the airbag controller, as per the recall, but for the rest of the damages they disclaim any liability. Physical damage was, luckily, limited to some scratches from the broken windows. It could have been much worse had my reaction been different. The costs of having the car repaired would exceed the value of the car. What should I do?

I purchased a new Mazda Protoge5 2002. I take good care of my cars and service them regularly. In '05, the front caliper locked up. In '07, the front wheel bearings needed replaced at a cost of $700++ as they can not be done without special equipment. Then in '08. the transaxle went out, had it replaced by Mazda for $1000++ and it was only warranted for six months. Guess what, it's going out again. I won't even try to get Mazda to help with this as I know they won't but I will bandstand on every forum not to purchase Mazda as they are cheaply made, parts are priced at 400% mark up and there is no customer service or support from this organization. I inquired as to if they could discount this second repair as it had only been one year and was told they could not do that.

I own a 2004 MPV mini van. I have replaced the coils several times. They keep going out. I just recently went on the internet and found that many people are having the exact same problem. I have called Mazda and complained but they say there is nothing wrong with the van. I have found out from the internet that there was a new coil made that is said to fix the problem. But that is not true either since many of us are still having to replace the coil even with the new coil part. I saw that there is a class action suit with coils with Volkswagen. I wonder if Mazda has the same coil. It is very expensive to replace the coils in the MPV due to the location of the coils. I have been stranded many times because after fixing them, they can go out with no warning. Mazda is aware of the problems with this new engine in the 2004s and they are not standing by their product. I would like to start a class action against Mazda. I have had to spend the night several times because of being stranded because the coils breakdown with no warning even after you just fix them. Also, I have spent thousands of dollars replacing the same part over and over again.

We filed Chapter 7 bankruptcy and we have not discharged our bankruptcy yet. We attempted to make payments on our vehicle and Mazda rejected the payments and advised us to wait until the bankruptcy was discharged (which it hasn't yet) and they came to repossess the vehicle. I will proceed legally with them because we are protected. We need the car back as soon as possible and we need to be allowed to make the payments asap.

I have a 2004 Mazda 3 sedan. Several months ago, the transmission went out on it. Mazda has yet to recall it. I have looked online and noticed a lot of complaints about this transmission. I think Mazda knows it's a piece of crap and just doesn't want to own up to their mistakes. It cost me $1,900.00 for a rebuilt transmission and I'm very upset. I will never own another Mazda.

I and many others have had an engine over-run and severe tire wear on our Mazda 6s and Mazda 5s. Mazda UK is not giving any explanation to why this is happening and are making all the consumers pay for them, as they classified the defects as a non-warranty fix. We can all come together as one voice to get heard once and for all.

I have a 2001 Mazda MPV that I bought new and has around 75,000 miles on it. The gear shift has always allowed you to shift gear when the car was moving including reverse. When I park, you can also remove the key from the ignition even when car is in gear. I took it to dealer to be fixed under warranty, but they did not fix the problem.

The transmission about six months ago started jerking and dealer said that it was going bad and was would cost $4,000 to replace. I have owned may cars and this is the first one where the transmission has gone out with so few miles on it. Now I am hearing about more complaints and realize that possibly Mazda is hiding something as did Toyota?

Mazda 2001 626 at less than 100,000 miles, the transmission started getting stuck in first gear. This happens more than it does not.

I recently purchased a 2002 Mazda 626 and I am having transmission problems. I said to myself, well that's a major expense; until a friend of mine just emailed me information the Mazda owners have been complaining about having transmission problems and that this may be something that Mazda needs to look into. This morning I read that Mazda is now recalling Mazda vehicles for having transmission problems...but in China?

I have a braking problem with my 2002 Mazda Tribute. They state that nothing is wrong with my car. Several times now, I have taken it in and told them I am having problems with the ABS braking system. It is making extreme noise when you apply the brakes and shakes the car all over the road. I believe I am going to be killed. I cannot get anyone to fix this car. Most people I contact will not even look at it and the local Mazda dealer states nothing is wrong with this vehicle.

My Friend, a single mother of three girls, bought a 2001 Mazda Tribute. They had it for about a year or two. One night, while they were in the house relaxing this vehicle just caught on fire and burned to the ground. I checked and found all kinds of information on this, so I am trying to help her re-coup some money or get a replacement vehicle. She is still making payments on this vehicle by the way. Luckily, the car was outside and no one was hurt but the family is crushed because this has put such a strain on the family budget, a single parent, that it is causing hardships as she is still making payments on a car that just went up in flames.

I purchased a 2003 Mazda Protege 5 in June of 2003. I am the only owner and the car only has about 53,000 miles on it. Several months ago, the transmission failed and I was unable to shift out of first gear. My mechanic repaired the transmission with parts ordered from Mazda, but was unable to resolve the problem. Finally, he replaced the transmission with another one from Mazda.

After several weeks, it failed again. Again, my mechanic could not get the problem resolved and started over with yet another transmission. But, it still won't work! He has contacted Mazda and has been told that there are three different transmissions for this vehicle and that the first two were not the correct ones. So, we are now waiting on the third transmission from Mazda. I have spent over $2,000 for the replacement transmission, that shouldn't need replacing at 53,000 miles only after 6.5 years! I am fortunate enough that I could drive my mother's V8 truck that uses very much gasoline!

I own a 2004 Mazda Rx-8, a car that is notorious for recalls and engine failure. About two weeks ago, my car stalled in a parking lot and would not start again. After having the car towed to the local Mazda dealership (for $75 out of pocket, an expense which should be covered under warranty), I was informed that the motor, which has only 58,000 miles, needed to be replaced.

Due to reliability issues with this motor, Mazda "covers" it under warranty, up to 8 years or 100,000 miles.

I've been denied coverage under the warranty with over 40,000 miles left on that warranty. Mazda justified the situation due to oil change invoices that did not have odometer readings, a problem that is neither my fault nor should it matter anyway, as it only takes a minute of simple math to determine (on average), I've had the required number of oil changes.

In my attempts to contact someone... anyone who is willing to help me at Mazda, I've received nothing but voicemails and "requests" to have someone contact me. I've gotten no help or answers from anyone but my contact at the dealership. There is no reason this shouldn't be covered under warranty and no acceptable reason why it took Mazda two weeks to tell me they weren't going to cover the repairs.

I am only 23 years old and I work hard as a server and bartender at a local restaurant just to afford driving this car. In the two weeks I've spent trying to get this resolved, I have had to pass up several offers to work shifts and have even had to give some away for no other reason than that I had no transportation to and from work. Roughly, I've lost out anywhere from $400 to $600 in shifts. I could have worked over the last two weeks waiting for a response from Mazda, only to be denied in the end.

My 2004 Mazda RX-8 has had countless issues with it. Everything from recalls on the starter to over 20 service bulletins. I have recently filed a complaint with the Better Business Bureau because Mazda should not be allowed to sell a vehicle that has so many issues. Furthermore, they should own up to their mistake and take responsibility for the current owners who are dishing out thousands of dollars on repairs. Countless numbers of websites are filled with owners complaining about issues they have experienced or currently are experiencing with their 2004 Rx-8's. This is unacceptable, unethical and horrible business practice on Mazda's behalf.

I purchased a 2005 Mazda RX-8 in 2005. After reaching 30,000 miles, the car is in the shop more than the driveway. It is my feeling and many other RX-8 owners, that the engine is defective in these cars and should be recalled. There has been much talk about getting Mazda to recall these rotary engines but to this day, they have not. Many RX-8 owners have had their engines replaced sometimes two or three times already. After spending nearly $30,000 for a car, this is unacceptable. The engines lose compression, stall, flood and will not restart.

At 30,000 miles, my car started to run rough, became impossible to start and flooded constantly. The engine light would come on as well. I took it to my local dealership and they told me that there was carbon in the engine and put it through a compression test. It barely passed the test and I was told by the mechanic that there were a lot of defects in the Mazda RX-8 engine and that I would probably need to get a new engine in the very near future. Now I am no expert, but I feel that this expensive car should last longer than 30,000 miles! They replaced the battery, decarbed the engine and presented me an invoice of $600 and told me to come back if I had any more problems. Even after driving it off the lot, I could tell it would be much sooner than later that I would be returning.

This car has continued to idle roughly, has a loss of compression, stall and flood since the first visit to the dealership. Now, six months later, I went to get in my car, started it up to warm up to operating temperature and the engine lights started blinking wildly and the engine cut off in a plume of noxious vapor. Mazda sent Road Side Assistance to tow the car (after two days). They took the car back to the dealership and informed me that the engine would need to be decarbed again and that the coils would need to be replaced. Again, another $700. After complaining, they accused me of not driving the car correctly. After many phone calls to Mazda HQ in California, I got the same treatment.

I have followed the owner's manual exactly. I was told that "this is not the kind of car you drive short distances." I blew a gasket. When I purchased this car, there wasn't anything written on the sticker on the window that this car must be driven only long distance driving. The only information given to me was to let the car warm up to operating temperature before moving. That has been done each and every time.

To date, I continue to get the runaround from the dealership, from Mazda HQ in California and to say I am terribly unhappy would be the understatement of the year. I have been to all the Mazda forums on the internet and it appears that I am not the only one having these problems. There are pages and pages of complaints and people wanting a lawsuit against Mazda. People time and time again have had their engines replaced early on in the cars years and frankly, there are some truly pissed off Mazda RX-8 owners who are tired of getting the runaround with no results except to drain their wallets.

Mazda RX-8 owners deserve better treatment than what we are getting. Mazda came out with an extended warranty for the engine which was a kind gesture but that gesture is for nothing if the engine is defective and causing other parts that are not under warranty to die an early death. Am I to look forward to every 6 months taking my car in and spending $700 to replace some other part not engine related? Or am I doomed to having my car spend more time in the shop than in my own driveway? I ask for you to look into this matter and to offer us RX-8 owners some assistance. Force a recall of the engine if that is what it takes.

This is not the first, second or third time that we had this problem. We have been ordering some parts for our Mazda Protege 5 and all the time, they tell us one specific day for arriving the parts and it's never that day. I don't have another week or two like on the previous orders we place. You guys need to pay attention on what you're doing or replace all personally. One time we make mistakes, two is a second chance but more than 3 times is ridiculous. I will think twice in the future before buying a Mazda car.

My transmission slips and will not shift past 2nd gear. My car just made the 100,000 mile mark so obviously, no warranty anymore. I have heard this problem is very common. The cost of repair is not much less than the book value of the car. The dealership quoted $2500 or so to replace the transmission, I can't really justify spending that on something that has a good chance of failing again.

I took my 2004 Mazda RX-8 to the Mazda dealership because I kept smelling gasoline inside my vehicle. I was told there was no leaks and that they could not smell it when they test drove it. Well, I am sorry but it still smells like gasoline and I have had numerous complaints from friends who also smell it and are concerned there may be dangerous consequences if not fixed.

I bought a brand new BT50 3CRDI. In 2 years, I have had a new passenger seat put in or so, they say. The immobilizer has been changed and at 45,000 km, I had to get a new gearbox put in. According to a Mazda mechanic, I have a 2.5 gearbox in a 3-liter vehicle. What happens if it breaks again? The door plugs for the inner cover broke and I had to pay for it. The latest I reported is an engine problem to Mazda and twice they did nothing. There is no sound now so we can't find the problem. At both times, when I delivered the vehicle, they stood by and said that they could hear the noise and that it was not a good sound at all.' Now, for almost 3 months down the line, the noise gets worse. I took it in again.

Now, the fault has been found. The tension pulley is very loose and needs to be replaced. I believe that if they had checked properly, this could have been avoided. Now, I must pay almost R3000 to fix it. When the first problem started, I was told by a manager that I had bought a dud and that's the way it is. I pay a lot of money for this vehicle only to find that as time goes by, so more and more faults are starting to occur. Should I have to take this? It is a loss of income and mental stress wondering when this is going to happen again. What happens when the warranty is over? How much will it cost me?

I have a Mazdaspeed3, and it broke down about a month ago. The engine stopped working. I have it tolled to a dealership and they refused to work on the car due to unknown real answers.

Beginning of November, I brought my Mazda truck to be fixed for electric problem. Day later, I was told it was fixed. Guess what? Not fixed. Then I was told Mazda Corp building the part that's bad. Time is 6-8 weeks. I called about it. I was told it will be shipped 29 Jan. But no one can tell me it will work. I have been without a vehicle since November. Luckily, I have another one to use, but that's not the point. Three months to fix a vehicle due to lack of part on part of Mazda Corp. Well, we had heavy snow. No 4-wheel drive truck to use. Making payment on something I don't have to use. Sharing car with family member causing inconvenience to all parties.

Just bought mazda 626 LX with 124000 miles. After 1 month of using the transmission was dead. The repairing is $2500

My wife and I purchased a 2004 rx-8, the short story is the car is the worst car we have ever owned. This was an impulse buy at a used car lot. If we spent one hour at home on google we would have known better. Thankfully we we purchased an extended warranty. Despite this we paid dearly for numerous repairs that somehow were not covered. The car was towed once and staled many times said to be our fault despite knowing how to let the car warm up first before shutting it down. The salesman at Mazda said the easiest way to describe the warrant was to tell us what was not covered. He said tires, body exterior parts, hoses ect. That turned out to be false.

They had the car 14 times the first year and never could fix the problem of the car staling in the middle of the road and making horribly load noises. Despite not knowing what was wrong the sure found many things not covered by the warrany each time we brought the car in. The even lost our key for the lug nuts and said we must of lost them. I had never used them, they were in the glove box the last we knew. The dealer closed during this process, so we went to another near by. After 4 visits they tell us the motor is bad at 35k!!!!

We had to fight tooth and nail to get it replaced., they once again found something to bill us for, hundreds of dollars. When asked they said it was revealed when the motor was out and not a warranty item, something with the exhaust. Not one trip was free for any of the warranty calls. This must be great for the dealers, they get paid by mazda and the owner! never purchase a Mazda, you will be sorry and broke and by the way, we are afraid to drive more than 20 miles from home!

my car is a 2009 so bacically brand new got it in June it had around 1000kms on it when i got it. i have lost all faith in mazda. Read this it is quite interesting keep in mind now the car is a 2009 the car makes a constant loud pig squel I took it in to the dealer no lie 6 times already & they don't know what the problem is. The side passenger mirror fell off hanging by wires. The original factory cushioning for the windshield is now showing on the front dash. The pass side window makes an annoying crackling sound when you turn it down. The car is poorly constructed I want a new car preferably now a Mazda I had no major problems w/my previous Mazda 3. I hate the 6 paying for a 2009 squealing machine it is so embarrassing so loud & the dealer isn't telling me anything. I am not a happy customer.

My fiance and I bought a brand new RX-8 with about 300 miles on it. We have had it for 2 months and decided to drive to Ohio which is 5 hours from TN for Thanksgiving. About 3 hours into our trip, our transmission went kaput. Our car had only 2,000 miles on it.

Not only did we miss Thanksgiving, but we waited on a wrecker, who took it to the closest Mazda dealership. We were dropped off at a hotel, paid 80 dollars for a cab to an airport, which we were turned around because we couldn't afford to put 400 dollars down on a rental car. We called Mazda and they said that we were under warranty but not the "trips interruption" so we weren't covered for anything else. STILL, being that the car is BRAND NEW with 2,000 miles. His Mom had to drive 3 hours to pick us up.

Our car is now 3 hours away. We are both in the Army, so it's almost impossible to get time to get the car. (If it gets fixed anytime soon...) We went to the dealership that sold us the car( Who talked me out of buying the used car because the brand new one was only a little more), and they couldn't give us a rental. They claimed we had to go all the way back to Kentucky to retreive a rental from the dealership the car was sent to.

We are probably sure that Mazda will NOT reemburse us for anything. We cannot afford 2 more trips to Kentucky, and NOT paying out of pocket for a rental car. Mazda customer service was horrible, and didn't care about our situation. I'm sure Mazda reps had a wonderful Thanksgiving with thier familes. Once we get our car back, we are trading it in for something other than a Mazda.

Has anyone had an experience like this? I would really like an attorney to contact us. New Transmission, Paying for Hotel room, Paying for Taxi Cab, NO car to drive/Rental, NO customer service

Recieved no call back. I then called at 15:30 to find out that my car was still not seen to and that Mazda would contact me back. No call recieved. This is my only means on transport with my 7 month old daughters car chair which we utilise as a family car. This simple service should have taken no longer than half a day.

I was told that i could not collect my car as this particular branch early hours of Saturday morning 28/11/09 as they do not trade on a Saturday and find it hard to believe as i recieved service and sales assistance from another Mazda branch which initially sold and serviced my car at the required intervals and recieved exceptional service.

Point Im trying to make is i have no car avialble to me or my family for the weekend and now have to wait till new week to recieve my car without recieving any notification from this particular Mazda branch which i find totally unacceptable??? I did however recieve my daughters car chair from one of the service consultants from this branch Johan Kriel.

They are taking advantage of me as a women and belittling me. I do not have a seatbelt in the back. My concern is the safety of my children. I have told my parents if I am in an accident and one of my children is "sitting" in that seat and is killed to sue Mazda for a faulty seatbelt.

i have a 1999 mazda 626 the transmission went at 79000 miles. I had a extended warranty so the dealer replaced it. now, 3 years later at 119000 my transmission is done again. 3 transmissions in one car. its a disgrace the manufacturer could care less. they definately should be recalled.

Mazda-3 with 65000 on odometer has engine to be replaced for the proce of $8000. Mazda were bought brand new and oil was changed everu 3-4 K miles. I heard some else have the same problem.

I bought my Mazda CX-9 in Feb, 2009. On Oct.6th 2009 when I was driving my car on high way, I heard some cracking sound from behind my car. I thought I might have driven over something. When I got home at night I noticed something missing from the rea passanger side. The plastic rim mould was gone!

I called dealership the next day and brought my car to them. They told me if I couldn't find the lost piece they couldn't do the replacement which should be in warranty. They suggest me call Mazda customer service and I did. The guy told me they had discussed with dealership and I should receive call from dealer soon.

Today I got call from dealer and the guy told me they can give me 25% off which means I have to pay $230 for the mould, which is not nonsense. This must be from car defect and why should I pay for the defect? I talked to Mazda customer service. The guy told me this is their final decision, from top of their service department and no change can be made. I asked to talk to their manager and was refused. What should I do?

A couple of weeks ago my car started smoking, when I called them they told that theres a recall & I should take it in & I need to start using the more expensive oil & everything will be fine, Its still smoking & they tell me it's my problem! A couple of days ago the car started vibrating again & guess what?!? its the motor mount AGAIN!!!! its now 4 days & I still dont have my car, when I called them they said ITS YOUR PROBLEM!!!! when I told them that I'll turn to the Consumer affair they said: "NO PROBLEM!!!"

I bought the Mazda 3 new in 2005. The car has never been a good car always causing me little problems. After 78k miles the AC compressor quit. I purchased a new compressor from them for appro. 500.00. The new compressor broke after only being on the car for twenty minutes. That ruined my AC clutch. They now expect me to pay an additional 500.00 for an AC clutch that broke because of their defective part.

the cost of repairs are killing meand my family. thankyou for your time

bought a mazda rx8 '05 in feb. '06. since than i've have had to have in towed in to be worked on 4 times.the problem's they worked were the battery wich was replaced 3 times alonge with the engine stalling and flooding.just recently they replaced the engine.i have only 6 months left on my warranty,i'm concerned these problems will cotinue after my warranty exspires and i'll be stuck with the bill.

Took the car to the shops twice and was told nothing was wrong with it. Told me to just turn off my car and re-start it, which is difficult to do when you're cruising at 70mph to begin with and traffic on your tail. When I almost got hit again, I returned the car, although turning it off and then on did fix the immediate problem, and told them they fix it or take it back because they were putting my life in danger each and every day I climbed into that car. Finally, they identified the problem and fixed it.

Now, my car has been sitting for a month and using an uncle's "beater car" to go back and forth to work because the air conditioner compressor and clutch completely burned out in the car. Again, no forewarning. Well, apparently, many many people are having this same problem because there were no Mazda dealerships that had the part available because they were all on back order. Waiting time was 2-6 weeks for receipt of the part alone. Mazda charges 1,000.00 for the part alone, not including labor.

I checked the internet and noted that many people are reporting this problem and getting no assistance. There should be a recall but there isn't. The problem remains that this part is inadequate and Mazda may replace the part for some if still under warranty. However, they are just putting on a new defective part. The 1,000.00 cost will be recurring until the manufactures correct the underlying issue.

My car was fixed but as soon as the part was replaced, my driver side window controls stopped working. When inspected, the whole internal aspect of the door was burnt up! Asked if I had left my windows down or spilled a drink. None of the above. So now, despite the fact I have 4 more years to pay for this car, it sits in my garage and stays parked becuase I can't afford anything more to go wrong with it. In the meantime, I continue driving the uncle's old work car that has over 250,000 miles on it and runs better than my expensive car.

I owe less for the car. I paid way to much. 39k for a 19k car. I am over being angry. I need something done about this. oh well is not an option.

After that the side shaft bearings and seals replaced. Last week while touring in Knysna, a loud "bang" ocured and had no clutch. The report from the Ford/Mazda garage are: clutch kit required and again a new gearbox. Again the gear box and clutch assemly to be replaced. I am 71 years old with a very small pension. I was counting on this vehicule to enjoy my last years.

I bought a 2004 Mazda RX8 WITH 38000 miles on it and it is nothing but junk! It has been towed to the dealer four times now with stalling problems and they can't fix it. They just replaced the motor the last trip there and it is still torn up. This car is terrible, they shouldn't be allowed to sell these cars, i have been out nearly $5000.00 on repairs since i bought it. I will never own another Mazda of any type.....the Mazda RX8 is a terrible car that I wish i hadn't never bought.

2007 Mazda Cx 7 check engine light has been on since March 2009 until the present September 2009. It has been at the dealer for a period of 20 days. It first started out as a starting sensor that I had to wait for the part for 3-4 days. I took it back to the dealer it was there for a 5 days the light remained on then the latest they finally determined its the cam shaft light. According to the service manager,it just the sensor not actually the cam shaft on Friday, 8/25 as of Tuesday, 9/1 the engine was still broken down waiting to put it back together but yet its just light

In September of 2008 I bought a 2009 Mazda 3. When the temperature changed and it was starting to get warmer, and I started to use my air conditioner, it soon started messing up. I would work all day and get into a "hot" car from being out in the sun all day. I would roll my windows down and turn my air conditioner on to cool it off. After rolling my windows up and the air conditioner still on COLD (with the A/C light ON, the Inside Air light ON, and the temperature turned to COLD)and 30 minutes into my driving, my air conditioner would start blowing warmer air (it felt like I turned my A/C off and rolled my windows down) Even the smell of it smelled like outside air.

I would go for about a mile or so, and it would eventually go back to blowind COLD air. The last time it did it, my car started making a loud noise from underneath the hood and when the air started blowing back to cold, the loud noise went away. I've taken it over to Moffitt Mazda several times for this problem. The 1st time, they told me there was NO problem and that it was just because I had DARK INTERIOR and it carried alot of heat!!! The 2nd time or 3rd time, they changed the thermostat.

After having it back for about a week or so, it started messing up again. I just took it back over there again on 8-17-09 to get the oil changed and tires rotated, and I mentioned the problem AGAIN to them about my air conditioner and they told me that they would look at it again. When I went to leave, they told me that they ordered a Harness for it. I'm at the point to where I WILL NOT EVER BUY ANOTHER MAZDA if they do not fix the problem. IT's a BRAND NEW car!!!!!

I have a red mazda 2003 and the paint on the hood and the bumper is starting to chip off and I keep my car in the garage. I wanted to know if there was a recall on the red cars because red is know to chip.

Apparently, Mazda had faulty designed compressors that were installed in the early generations of this car. Shortly after finding out from numerous complaints, Mazda redesigned the compressors for installation for their 2008 CX7 lines; however, failing to contact or making known to any of the current owners of the previous models.

Reading many public forums and know that I was not the only one with this problem, I called and filed a complaint with Mazda Customer Service and requested that I be reimburse for the repairs. Since I was beyond the warranty service of 3 years/36000 miles, the extended warranty kicked in and paid about $950 of the total $1700 bill. I was liable for the remaining $750 plus the rental charges while my car was waiting for parts to show up. Mazda refused reimbursement and stated that the dealer assisted me in every way they could and so I was not entitled to reimbursement. Also, the car was not under any recall for the air conditioner and it's faulty components so there was no needed action to take on Mazda's end. Even the dealer representative stated that this was a common problem with the CX-7's.

Needless to say, any Mazda CX-7 owner whose production was prior to 2008 (I forget what the actual date was), the air conditioning unit will 100% fail because it is a faulty design.

I don't mind paying for services for maintenance nor do I mind paying for repairs of things that break. They are mechanical in nature and are bound to break at some time; however, being that I am one of very many that has incurred this problem, I do not feel that I should have paid for a problem that Mazda recognizes is a common fault within this particular make and model.

I have a 2,007 Mazda Speed6 and on the 4th of July, the clutch went out. There were no warning signs of this going to happen. The car only has a little over 22000 miles on her. I took my car to Mazda South, and the service writer and service manager said that the price to fix the car would be $1700. They never even took the car apart to verify this problem. It was a total guess. I called Mazda Corporate and stressed my concern after a day of Mazda South not even contacting me. It then took them a day, and they came back with the same answer that my clutch was a maintenance issue, not warranty. Jennifer at Mazda Corp. said that I could not speak to a supervisor nor could I speak with the local rep for Mazda.

So here I am in a car that I paid $30k for, and they are leaving me in the dirt. I then had my car towed to a more reputable automobile repair shop, and they then took the vehicle apart. The owner of the shop told me that he has never seen a clutch (especially after only 22k miles) totally disappear and the car now had another problem, which was the fly wheel. This shop then said that Mazda should honor their warranty because in his professional opinion, this car had a faulty clutch.

Now, this guy would make money off me, but he was honest and though I should take it back to Mazda. I need help to get them to pay for their problem. I could understand if I was 18 and this was my first manual shift transmission; but I'm 35 and do not race my car. This has now cost me $1800 plus a rental of $200 and is making me late on paying bills.

I bought a 2009 Mazda 5 last October 31, 2008 with Metrotown Mazda. I just noticed after driving the car for more than 3 months, I kept on hearing a loud sound on the rear part of the vehicle every time I hit a speed bump. This is quite annoying specifically, if you always pass school or church areas.

I went to Metrotown Mazda twice and they told me that the parts (sway bars) were replaced from a new vehicle. However, the problem remains up to now and I kept on asking the manager, **, if this is normal from Mazda. His first reply was no, since their service vehicle which has the same model is quiet. After my second visit, he changed his tune and told me that this is normal since Mazda is a hatchback type of vehicle and I should be lucky that the loud sound could be heard only after hitting a speed bump. In addition, he told me that Mazda is already conducting a research on this. I don't know if this is a factory defect or not.

I have a 1999 Mazda 626 and the transmission keeps going out. What is wrong with the Mazda people? Do they not care about other people? They are worried about money in their pocket, not about how much money we, the people, are out of. If they had a heart and soul, they would have a recall on the transmission. Why not help us out. We can't afford to buy another car. I have no way to get around.

On 5/11/09, the air-conditioner in my 2008 Mazda CX-9 Grand Touring (19,000 miles) stopped blowing cold. I took it to Expo Mazda in Kingwood, TX (not where I purchased it) for service. It took two and a half weeks before they were unable to diagnose the problem. Finally, they claimed they ordered a part that would be there in 24 hours. After four days, the part still was not there so I pushed for the District Manager. I was contacted by the service dept. to inform me that the part had been ordered again and it would be coming from Japan, which could take a while since it would have to pass through Customs. After a week, I was told that the part was in Customs.

Two weeks later, they still did not have the part and had no idea why. I demanded the name and number of the District Manager. I contacted him on a Monday. He located the part in the U.S. and by Tuesday morning, the dealership had the part. It was to be ready no later than Thursday but I was called that evening and told that the part had not fixed the problem and they don't know what else to try. I contacted the District Manager again and he was under the impression that the car had been fixed. He said that he would put in calls and get some answers.

Now, I'm waiting for a Japanese technician who specializes in heating and air to look at the car on Wednesday. At this point, they have had my car for 43 days with no end in sight. I have been provided a rental car that is nowhere near comparable to the car I purchased, yet I'm making payments on the car they can't fix. The economic problem for me is that I'm making payments on a $38,000 car while I'm driving a $12,000 car from Enterprise Rent A Car. It's 102 degrees outside and I'm riding in the blistering sun with no tinted windows.

We have a 98 Mazda 626 that we bought new in '98. It has been a good car except for the two transmissions that have been replaced since we had it. I think Mazda should be held responsible for all the problems and money they have caused us as consumers. They know the transmissions are junk and they just don't even care. Does it take for someone to go postal at Mazda for them to do something about it? I hope a class action suit can be done because it's just not right to us. Don't' buy Mazda.

I bought a Mazda 626 2000 in September 2000, and it had more than 14,000 miles on it. I now have 94,777 miles on it, and Stevenson Honda is telling me that I need a new transmission, while Wells Transmission is telling me that I need a torque converter. If it's under 100,000 miles, why can't Mazda replace the transmission and torque converter? I can't believe I am having transmission problems. One place told me to just drive under 35 or over 50 miles per hour and I will not feel the jerking, because Mazda built in a set speed of 45 and that is why it's doing it.

I purchased a 2003 Mazda Tribute V6 3.0 from Atlanta dealer on May 5th 2009 drove the vehicle a day and it started stalling with me and went dead several times like to have caused a wreck twice, so I took it to a Ford dealer and they put it on computer and stated in was the air valve and replaced it charging the place I bought the vehicle from 343 because I was under warranty they said I shouldn't have any more problems. Well needless to say it still stalls and scares me to death that someone is going to hit me because of it going dead in the middle of hwy. I just realized that it has a recall on the (pcm) in 2004 so I will call and see if I can get it fixed. I really love the vehicle, but I can not be in danger to me or my children, so hope they can fix the problem.

I have a 2006 Mazda Tribute which I leased on a 4 year contract. This is the fifth Mazda I have leased and I have had front end problems with two other vehicles but they were covered with warranty. I purchased additional warranty with my last purchase and also wanted a three year lease but was encouraged to take a four year lease. It is in the fourth year that problems come up. In April I noticed some grinding noises in the front end and took the car to my neighbourhood garage who told me this was front differential problems that would be covered by warranty.

When I took the car to Gerry Gordon's I was advised that the problem was with the transfer case and I was not covered by warranty because I didnt change the trans fluid at 48 K's. The car has 54 K's on it. The repair bill there would have been over $5000 and I looked elsewhere and found someone to fix it for about $2000. Indeed the owners manual requires this transmission oil change but to have this defect in a newer vehicle is ridiculous.

I will definitely be doing a lot more research next April when I go to turn over the car and I will not be making a purchase at Mazda be it Gerry Gordon's or any other Mazda. I make outrageous payments on this vehicle for the peace of mind of having a reliable car. I liked the car very much and I am very disappointed. I had a Protege and an MPV which had transmission problems but the dealership covered these problems under warranty.

Took the car in and yes the front tires were worn they told me I needed 4 new tires. What on a new car with 15000 miles, I was told it was my fault because I did not rotate the tires, which the car has been serviced at a Woodhouse service center since I bought the vechile and no one said I needed to rotate them, they told me it was the owner responsilbity to have them done per the owners guide.

(i got that and it went in the glove box just like probaly a million other people. So we decided to move the back tires to the front of the car (rotate the tires) drove the 5000 went in for a oil change and the now the good tires that were on the back have worn the same way and now I need 4 more tires. The service person told me again it was my fault because we did not have front end alinement, so after fighting with I asked for a manager, who informed me the tires put on the Mazada Cx-7 werent made for that type of vechicle-so they were bad tires to begin with so why not replace the tires for free-wont do it at Woodhouse so I called Mazada and was told the same thing, and that Mazada does not warranty the tires on the their cars, so I asked you dont care about the type of wheels you put on your cars and he said they warranty the car only-hello isnt the wheels part of the car.So here I am a car with 20000 miles and I need new tires.

i bought a brand new mazda 2 hatchback in august 2008.had nothing but trouble with it since then. small niggly things like the cigarette lighter stopping working,and the speakers going off were the start. then, a few weeks ago the mechanism on my petrol cap lever ceased to work,meaning that i now have to open my petrol cap with a small card or my fingers.this obviously also meas that it no longer keeps itself shut.then to top it all off,last week i was driving my car home one evening when a smell started coming from the engine,and the gearbox felt very. after stopping the car and lifting the bonnet,noticed the smell was very intense so i intended to contact the dealer the following day.however,upon attempting to finish my journey home, the car would no longer pull away or go into gear, and would not move from the spot i was parked in.

i contacted the garage and also the mazda recoverys department the following morning,explaining the problem,who then followed by recovering my car to the dealer from which i purchased the car to carry out the repairs. i should mention also,that me and family members had attempted to remove the car from the side of the road where it had been parkd,by using the tow eye to tow the car.however,as soon as the towing car pulled away to pull my car,the tow ey threaded out of the hole at the front of my car,causing slight damage to it. obviously another common fault with these cars that could have caused a very serious accident had the car been towed any distance before it detached it self due to the faulty tow eye. however,over the following days i spoke to the garage on several occasions about the progress of the cars fault.after 4 days they informed me that it was a clucth and gearbox fault and they would need replacing.however it was bank holiday weekend so it would be a few days before they could contact mazda to see if my warranty covered me. low and behold those days passed, and the jennings mazda garage contacted me to say that because the car had 16000 mile on the clock,they could no longer cover the clutch under the warranty as the mazda policy was 9000 miles or under.

i contacted mazda customer services,who just repeated this to me,insisting it was clearly stated in my warranty booklet. i was informed by the garage it would cost me over 466 to repair this fault.i knowi could have got this done half of that price or even less,but the garage were adament that i would then incur fees for their diagnostic on the car and also the transportation. also the fact that they had borrowed me a hire car for the week as "goodwill", would mean i would also have to pay those costs! i almost felt backed into a corner and that i was obliged to pay this garage to fulfill the repairs.i had no choice. i am now in the process of writing to mazda head office with my official complaint,due to the service i feel i have not recieved.after looking through my very small warranty booklet,it firstly states on the first page that in the first year or the warranty,ANY parts are covered by the warranty with unlimited mileage?

however,a few pages later it describes that parts which are at risk of periodically breaking will only be covered by their 9000 mile warranty,which it explains includes parts such as plugs and bulbs. now to me,this does not have any relevence to a clutch.maybe at 40000 or 50000 miles you could expect general wear and tear on a clutch, but not a total burn out at 16000 miles. the garage had also tried to question my use of the vehicle,and my driving skills. after driving for 5 years and owning 3 cars,of which 2 have been brand new, this is the first time i have EVER had any issue like this. mazda clearly were not willing to take any responsibilty for this, so now i have been left with a huge repair bill. oh,and also the fact that they claim the petrol cap and tow eye is also my own fault so they will also not be fixed under the mazda warranty. i feel totally ripped off and i'm sure that any normal company that thrives in customer satisfaction,would recognise and acknowledge my complaint correctly. something which i believe mazda to be greatly lacking in.

My 2003 Mazda 3 needs a new transmission! My car only has 35,000 miles! I could tell that the gears were not switching smoothly between 3rd and 4th gear, so I brought it in to find out the bad news. THe mechanic didn't know why it happened. I had the transmission "flushed" at the 25,000 mile tune up. So i got a "deal" when I only had to pay $1200 for the new transmission. WHat a waste of money, and from what I'm reading on the internet, it happens a lot and Mazda doesn't do a thing about it!

In 2005 we bought a new Mazda-3. We are the only one owner since then. On April, 23 2009 the car was picked-up from the the service. Sun-rood was totally replaced becouse somehow it was broken. We paid $1005 for that service. We haven't used the car since April, 23 2009. All windows, doors, sunrood were closed for a week. Today, May, 2 2009, we opened the car and found a lot of water on the floor.

In 2006 I purchased a new Mazda3 S Sedan. This vehicle was serviced by Mazda and other shops and was maintained strictly according to the Mazda Manual in terms of the service, oil change frequency etc.

At approximately 35K miles the engine blew up. Towed it to Mazda and they, after much hmmming and hawing, said that they would replace it without cost to myself. They did so. At approximately 98K miles the engine once again blew up. This time I had it looked at by a friend who is a mechanic, he found that the engine was totally dry of oil, but interestingly enough, there was no sign of an oil leak, and HE had been doing the oil changes every 3K miles (half the time suggested by Mazda).

Mazda recommended the use of 5W-20 oil. But it seems that their oil rings are quite poor and do not seal against oil loss, and that at High sustained freeway speeds can eat as much as a quart of oil in a period of perhaps two days (almost all of my driving is at high freeway speeds for periods as long as 2 hours at a time, as I commute a good distance each way daily.

I would propose that the Ford Engine was poorly designed for high speed operation and that the use of their recomended 5W-20 was STUPID on their part as they BILL this car in their advertisements as a cheap and fun version of the Mazda3 SPEED model, and folks DO tend to drive it quite fast.

So far the 3rd engine in this car is now running 20W-50 oil with an oil additive, and is no longer using oil at a prodigious rate...and perhaps might last a while, or at least I hope so.

In my opinion, Mazda KNEW of the problem with this engine, as they replaced the first one themselves at no cost to myself under warrantee, which says to me that they KNEW there was a problem...

Brought in my 3 month old top of the line Grand touring Mazda 6 for a recall on the doorhandles only to find out my transmission line had been dangerously leaking and the car was undrivable. Now 3 weeks later after awaiting the repair day by day I am told they cannot get the part because it is 'back ordered'. I am told it will be another month! The car only has 3,000 miles on it. It should not have a major repair issue to begin with none the less take over a month to repair.

The car has been in the shop now for 3 weeks and I am told the part may be in 3 weeks! If it come then. Meantime I was given a loaner but in dirty condition and it's a much smaller base level car than what I purchased.

the check engine light came on in my 2005 mazda tribute.the pcm (computer) was all caroaded and destroyed 6 ignition coils that had to be replaced. My tribute as less than 50.000 miles on it but mazda would not cover any of it because the 4year warrenty was up although there was a technical service bulletin about this proplem. so im not the only one with this problem. stay away from the 2005 mazdz tribute you,ll be sorry like me.

repair cost 2891.74

the check engine light came on in my 2005 mazda tribute the pcm (computer)was all caroaded and destroyed 6 ignition coils that had to be replaced. My tribute as less than 50.000 miles on it but mazda would not cover any of it because the 4year warrenty was up although there was a technical service bulletin about this proplem so im not the only one with this problem stay away from the 2005 mazdz tribute you,ll be sorry like me.

I have had problems with my '05 rx8's in dash display for my audio. I have repeatedly reported it whenever I get my car serviced but has not shown it's problem whenever its in the dealer for service. The light (or backlight?) appears to be turned off in several occassions. I tried to figure out when it goes off (if it's too hot or too cold or if it has something to do with the time of day) so I can make a detailed complaint/report about it when I go have it in-serviced but I can't seem to figure out when it goes off until I finally gave up on it. I have also replaced the visor on the driver's side. The brakes has always been squeaky for some reason and I had one of the taillights flooded (good thing it was still under warranty). I love my car but hate the hassle of getting worried about it.

Since I cannot see the display on the screen, it gets me distracted and I have guess what button I should press for my radio or what type of air vent I already have (just for the face or also for the feet). It's so frustrating that I almost had an accident while playing with the buttons!

The Mazda RX-8 has a design flaw. You can not move the car a short distance without flooding the engine. My husband moved our RX-8 in order to get his motorcycle out of the garage. The next day I tried to drive the RX-8 and it would not start. The dealership is aware of the engine flooding problem, however, they do not acknowledge it as a flaw and charge over $100 to drain the engine of the excess gas. A car should be able to be moved a short distance without having to tow it to the shop and spend money to fix it. There are many complaints on the internet from other RX-8 owners on the numerous design flaws with the engine of this vehicle.

We are out the cost of the repair plus the time I spent waiting for the tow truck and the time we did not have access to the vehicle while it was being repaired.

The transmission on my 2003 Mazda Tribute failed at 70,000 miles, warranty expired at 60,0000 miles. Airport Mazda (Pittsburgh PA) had the vehicle for a week, all they said was the computer did not register any codes. The following day brought it to a local transmission shop, during the mechanic test drive the car just stopped, the Mazda Tribute needed to be towed back to the shop. The transmission I understand is made by Ford.

$2750.00 repair bill.

I bought a new 1990 MPV van. When it reached 80k miles, the vehicle maximum speed was only 40MPH and the engine started to burn engine oil to dark. The computer diagnosis showed that the vehicle computer failed. I had to abandon this car as trash. I also bought a new 1999 626 LX car. Currently, its mileage is only 68510. Its transmission was broken. Both cars gave me a lot of trouble. I lost huge money from them for repairing. Why Mazda's vehicles quality are so bad? I will never buy Mazda cars and tell my story to anybody I know.

I was driving home from work with my 3 year old son when I heard a big boom noise. My car started making a loud knocking noise. I was only a couple of blocks away from the house and had a van full of groceries. I got the van into my driveway. I looked under the hood and noticed that my spark plug had blown out again. This is the 2nd time this has happened. The first time I was on the highway transporting some children to a school event. It took about an hour to get someone to come and get the children and get my vehicle towed home.

My van is now parked in my driveway. I have had several mechanics look over the vehicle. They state that I am looking about a couple hundred dollars to repair the problem. Who has that kind of money with times like these

I bought a auto from a mazda dealer on lancaster and O.B.T.,This auto is less than 1 year and I am having front end problems,the front tire has torn and the vehicle is a safety hazard,I cannot drive I ask the Mgr and he said this vehicle is as is, he offered no help.

frot end neede repair and tire is damaged and cannot be driven now.

I purchased my car in 2004 and have had one break down after another. It's has had 2 recalls - 1 engine replaced, engine floading problems, engine crank-no start problems. My car has been in the shop numerous times and after writing letter since 2005, phone calls to Mazda they seem not to want to help me in any shape, form or way.

My car has been at Hall Mazda, Virginia Beach for 2 weeks now. They claim it has lack of power recall again, and said they were waiting to hear from Mazda. The next day engine approved. I was referred to call BBB-Auto Line by Hall Mazda and I recieved a phone call from Katie yesterday telling me they will no longer cover my engine for the fact I called BBB-auto. When engine was replaced in 2007 - it came with 100,000 warranty that I have NOT exceeded and they still refuse to put engine in. I need serious help here. I'm still making payments and I have no vehicle to go to work and back. Thank you,

Finally around 80k, it began throwing a code, and being consistent.

Mazda noted that it was out of warranty and would not do anything about it. Not one to support bad business, I took it to a local shop that I've done business with. After pulling it apart, they found a broken clamp had caused the complete failure of the transmission. They also found that the part had been back ordered for a about 3 weeks. Appearantly mine is the only one going out.

I Bought a 2004 Mazda rx8 and is a LEMON I have 30 pages from service department from dealer, Car keeps breaking down, and is dangerous in traffic will cut off, car was just in the shop for 3 months broke down 2 weeks after I got it back and is now sitting in my drive way, Help what can I do? Dealer wont fix it. I don't think they know what to do.

I owned my 2005 Mazda RX-8 for one year when one cold morning the car would not start. I put the car into the garage thinking it was just too cold when a few hours later it would still not start. I had it towed to the Mazda dealership to have them tell me that it was low on oil and that the engine needed to be replaced. At this point I was like, wow. But if Mazda will replace my engine then whatever. A week later Mazda tells me that they will not honor the factory warranty for the engine due to lack of oil.

I have complained and tried talking to as many people as possible but I have gotten no support from Mazda except for a simple 'No'. I have even had the mechanic at the dealership explain to me that it is possible many other factors could of led to this engine failure and that the low oil is only one possible case. I have researched and found that these cars have a horrible track record for failing/flooding engines and even found a post on your site regarding the recalls of the engines. I'm looking for any help available. The situation of this problem makes no sense for them to not honor the warranty other then to try and get out of spending some money.

This is typical for the RX8. I did not receive the engine recall/exended warranty notice from Mazda that would have enabled me to take the car and have the compression checked. My engine will need to be replaced; it has been setting in the shop for three weeks now, and I still do not have the paperwork I need. How do I get a copy of the paperwork that will enable replacement of a faulty engine?

Approximately 5 months ago I went out to start my Mazda RX8 and it would not turn over. I had not driven it for approximately 2 months as with the price of gasoline it was almost prohibited because of the terrible gas mileage. I had to have my vehicle towed to the dealership to have it repaired at the cost of $700.00 When I got it back the radio would not work and the check engine light came on 2 days later.

After getting the time to return it to the shop, I was told that they would have to put the vehicle on an engine check device which cost arm and a leg, $160.00. I picked up the vehicle later that evening and the light was off but the radio still did not work. The mechanic said that they did not know why it did not, and it seemed to me that they were not any better than some jack leg back yard mechanics.

Once again, approximately 1 week later the check engine light came on again. I took the car back and I was told that I had to have the vehicle checked out with a little hand held device which would cost me another arm and a leg again. The same device that Auto Zone checks it out for free. The same codes came up at both places one free and the one at the car dealership cost was outrageous one again.

The vehicle was given to me by my son as a Father's Day gift 4 years ago and it has less that 40 thousand miles on it. I really appreciated the gester of a great Father's day gift, but believe you me I will never accept another Mazda again. It's cheaper to use one of my other vehicles. If there was a way to get rid of this costly vehicle I surley will. It is a very cute vehicle, but cute does not keep it operating properly.

No economic damage or physical damage occured but it did made me use a lots of four letter words that I haven't used in years

2004 Mazda 3 i. Bought the car used a few years ago with 19,000 miles. It shifted hard when I bought it and didnt want to shift into gear when it was cold. Took it in TWICE...they sid it was fine. The car now has 43000 miles and now that the warranty is over the dealer says the tranny is toasted and needs to be replaced. I am 49 and do not abuse a transmission. This car barely gets driven 10,000 miles a year. If they had fixed it in the first place, it would be fine now. They will do me a favor and pay a third, leaving me to pay the other 2100. I still maintain if it had been fixed correctly the first 2 times, I wouldnt have the issue now.

The woman who took my complaint wouldnt even call me back after I left numerous messages to see what I could have done. Just a blatant disregard for Mazda customers. I really believe a class action suit is what it will take. Even if mazda fights, the press alone will make their sales dwindle and maybe they will start standing behind what they produce.

Its the dead of winter with bad weather and I have to drive my other vehicle which is rear wheel drive. I hope I can stay safe until I get the front wheel drive car fixed. When winter is over, I will sell...cant sell it now as it is. I am also going to have to pay to get the tranny fixed right at Christmas time, personal property tax time and real estate tax time to boot.

2000 Mazda 3 i .Bought the car used a few years ago with 19,000 miles. It shifted hard when I bought it and didnt want to shift into gear when it was cold. Took it Bommarito Mazda in South County...TWICE...they sid it was fine. The car now has 43000 miles and now that the warranty is over the dealer says the tranny is toasted and needs to be replaced. I am 49 and do not abuse a transmission. This car barely gets driven 10,000 miles a year. If they had fixed it in the first place, it would be fine now.

They will do me a favor and pay a third, leaving me to pay the other 2100. I still maintain if it had been fixed correctly the first 2 times, I wouldnt have the issue now. The woman who took my complaint wouldnt even call me back after I left numerous messages to see what I could have done. Just a blatant disregard for Mazda customers. I really believe a class action suit is what it will take.

Its the dead of winter with bad weather and I have to drive my other vehicle which is rear wheel drive. Scares the hell out of me every time I have to take that car out in the snow or ice. I hope I can stay safe until I get the front wheel drive car fixed. When winter is over, I will sell the unreliable peice of .... cant sell it now as it is. I am also going to have to pay to get the tranny fixed right at Christmas time, personal property tax time and real estate tax time to boot.

I bought a mazda protege brand new in 2003. Eventhough I do have over 100,000 miles on my car, I had to replace the transmission this summer. Also, after about 3 years I started having issues with the automatic locks. I have two doors now that make a buzzing sound when I try to lock it. One door will not lock at all automatically. I spoke to a mechanic that said that it seems to happen a lot in proteges. Considering that this was my second protege and I never had this problem before, I checked for a recall. Of course, there was not any. I just hope that the transmission lasts until I can purchase a new one.

Constantly have to lock the doors manual and one can't lock because it got stuck and couldn't open the door. Also, got in to a lot a debt to replace a transmission that apparently should have been recalled.

I purchased a mazda protege from an owner with only 110k miles on it, i just got a job and my cars transaxle decides to finally hit the bucket at 115k on it, i am dissapointed in mazda and will never purchase a car like it ever again

About 9 months ago I purchased a brand new Mazda CX-7. This is a rather expensive car but I purchased it because I drive a long way to work and I needed something that would be safe for winter driving. Now the car has 16,000 miles on it and the tires are completely worn out. When I took the car in for its 10,000 mile oil change, the technician noted on the service report that there was excessive wear on the tires and that there was a problem with the brakes. They said nothing to me verbally about it and I did not notice the notes on the receipt until much later. I was recently looking at the service report for a different reason and noticed these remarks.

Monday I took the car in for its 15,000 mile oil change and asked the dealer what these remarks meant. The service manager examined the brakes and found two defective rotors which they replaced. He told me that the tires are not covered under the warranty and that EVERY CX-7 wears the tires out very quickly because Mazda puts very soft tires on their cars. This tells me that they knew I was going to have these issues and did not inform me of this problem. The dealer told me to take the car to Bridgestone, who manufactured the tires which I did.

The technician at Bridgestone examined the tires and found that the alignment is so bad on all four wheels that the tires wore out prematurely. Neither Bridgestone nor Mazda will take responsibility for these issues. Now its December, Im broke, and I have to drive around on bald tires in my brand new car. Yesterday the dealership informed me that they will not even cover the wheel alignment since they only do this while the car has less than 12,000 miles on it.

What is really disgusting is that I even purchased a total care package on the vehicle when I bought it that cost me an extra $1900. It states on the literature that there will be no unexpected repair bills but apparently that is not true.

I started looking on the internet and it seems that very many people are having the same issue with their tires on the CX-7. This is a very expensive car by the way. They sticker at about $30,000. Who expects to have to replace tires on their brand new car after only 9 months and 16,000 miles? I feel like I have been ripped off and they new about this problem when they sold me the car. I am getting nowhere on this issue and in the mean time it is winter weather with ice and snow and I have smooth tires! HELP!!

I bought a Mazda Rx8 in Dec. of 2003, a 2004 model. I have since had the car in for multiple engine problems, the most recent required it to be replaced by Mazda. But then last week my check engine light came on, I barely made it from my job to the nearest automotive shop where I spent 609.11 on repairs to the ignition coils, an was able to pick my car up on monday night. It is now not runing, at all.

It won't start, I don't even get clicking noises. It is dead. Battery voltages check good, and my local dealership( in New Bern NC has closed for good, so the nearest service location is over 45 minutes away from my home. As a Marine widow, this is my only source of transportation and it would be nice to be able to use it. Guess I'll be walking to work for a while.

On 9/29/08 My new 2008 Mazda 6 with 4955 miles had this happen. My husband had driven my car to work. At 7am on 9/29 he started the car. No problem until he went to turn on the wipers and they would not come on.The car was running at this time.He then tried to turn on the defrosters they also would not turn on. He was looking thru the glove box for the manual and looked up and smoke was coming out from under the hood of the car.At that point he said the car died. Other people had noticed the smoke and ran into the office for fire extingushers and put out the fire. At that point Darrell called me and I then call Oxmoor Mazda.

The first person I spoke with in Service said for me to call the Body shop that they didnt do any repairs. That was fine I called the boby shop and they told me It was a warranty issue. So after that run around. I then called my insurance to have it towed to the Oxmoor service. They (Mazda)never once offered to help.Roadside asst. I then went to pickup my Husband and we went to the Dealer to wait for our car to get their. They took a statement and said that they would have someone from Mazda look at it and get back with us. They called 3 days later to tell us to have our insurance take a look at it and that it was not a warranty problem. Ok a New car with less than 5000miles. What has happen to Customer Service??

So then Mike our agent went and took pictures, he told us that Mazda said the wires to the starter had been chewed and that caused the starter to catch fire. He said that that was not so but in order to get the car fixed we had to pay our $500 deductable. So we said ok and he said Mazda would/should take care of us.for the 500 well on 10/21/08 the car was ready for pickup $867.72 for a STARTER.. Bill at Oxmoor is not much of a General Manager as he said he would look into this and offered a free tank of gas for the poor service we received along with a hood that was oily,car was not washed and we asked for the starter and they happened to forget to put it in the car and they also forgot to program the auto doorlocks and I had to go back for that to get done.

If this is how Oxmoor Mazda treats their Customers and gives them the runaround and does Not stand behind their product than who would ever refer anyone to go their I have a fear driving in this car. I watch for smoke all the time. I put a fire ext. in my car. and also if this was the starter than why did the wipers not come on?? That is a Question I have asked and no one seems to know. Also Mike said we could have the pictures.We have not seen them as we just trusted that we were doing the right thing. And that Mazda would refund the 500 and pay our insurance the differance. Hope you can help.

bought my 1997 Mazda 626 new and at 69,000 miles the transmission has gone out. However, after researching these transmissions, I was upset to find that it is a Ford transmission, and there are plenty of people having the same problem with these transmissions. Apparently the car was not designed to adequately keep the transmissions cool enough and they are basically burning themselves up.

I am angry that Mazda is not taking any responsibility for these faulty transmissions. They need to know that putting these Ford transmissions in their cars has hurt their reputation tremendously! I will not buy another Mazda, nor will a lot of others out there. I am having to pay for the rental car, however, the warranty company will reimburse me. I feel very sorry for all of the others out there that are out of warranty and stuck with a car that I feel was designed improperly!

I purchased a 2007 Mazda 6 Grand Tour Sport Edition straight out of the showroom at Mckinney Dealership in Easley,SC in February 2007. I have had a recent problem to happen with my vehicle which at the moment is finished with the repairs at the dealership waiting for me to pick it up. I was driving down the road last week and was going about 50 mph when the car suddenly started jumping and skipping forwards and backwards and I lost all electrical power and the car jumped down to 25 mph with my foot on the gas all the way to the floor and wouldn't go any faster. I was coming though a busy intersection at the time and it scared me really bad because if the car in front of me had not changed lanes I probably would've been killed in an accident.

The car kept skipping everytime I would restart it and would loose power and I would have to turn the ignition switch off and start again just to get it to the dealership in Anderson. Once I got it there I was actually taking the car in that day for a oil change with my Mazda Coupon Checkbook Savings and never knew that in three hours after dropping it off that I would get a phone call from the service department letting me know that my throttle body on the car went out and when that happens the car's computer looses all power and sends the car into "limp mode" which was when the car would drop down at 25 mph.

Well, of course I want to know how, what, and why this happened and the answer I got was it just happens and there is really not a particular reason that vehicles have this to happen. Next I was told that it was going to cost $555.00 and that the warranty ended at 36,000 miles and I have 38,000 miles on it. I have owned two cars with Mazda now and this is the worse customer service and problems I have ever had. I had to go pay out of pocket on Friday for a rental car and today is Tuesday and I have to go now and turn in my $150 rental car and pay $550 to get my car across the street for a problem that clearly appears to be a "Recall" problem. I am very upset because I could've been killed or caused someone else to be killed and now I am out that much money b/c my warranty is 2,000 miles past the limit. I am thinking about just trading it in for a Ford when I go pick it up in a few minutes. Never again will I buy Mazda or tell someone else to buy Mazda.

I purchased a 2001 Mazda 626, and although it I have managed to hang on to it, and it now has 150,000 miles,it has not been without problems galore. When the local dealership referred to it as a "baby" hoses started to deteriorate from the inside, CV joints went, transmission needed to be replaced, as well as new wheel bearings. Mazda covered the "parts" on my "baby," but that wasn't until they felt embarrased and cornered. The A/C has not worked for the past 3 years and when we took it in to Mazda, they couldn't find anything wrong with it.

Speaking to Mazda USA is a joke!

Also about a month ago my heater hose had broke radiater fluid all over, engine over heated, one of the belts wont stop squeaking and right after I bought the car took it to the Dealer and supposly fixed the belt, but to have it keep on squeaking.

And for last when you drive it, it feels like your in an earthquake, cause my motor mounts are broken. and the CV boots are broken as well. I have had older cars and this put the icing on the cake.

Never will I buy a Mazda again.