Land Rover

While driving home on a very cold night, the seat heater in our 2003 Discovery burned a hole in the driver's side heater. Research shows that this is not the first time that this has happened to Discovery owners. We bought the car new and I loved it until now. I called the Land Rover National Headquarters and was told that they would look into it.

I purchased a 2006 Land Rover Range Rover Supercharge from Santa Monica Rover on November 26, 2011. 15 days later, on December, the check engine light came on. I took the car in for service at Encino Land Rover, $1,024.69 dollars later, the car was ready and running. On January 4, 2012, again the check engine light came back on again. I took it back to Encino Land Rover again on January 10, 2012, the dealership called and say it's the transmission needs replace at a cost of $7,500. there was an extended warranty on this 2006 that ended on the 29th of December 2011. Need to get the repairs done on this car and need to figure out what sort of compensation can be extended.

The drive shaft rusted/disintegrated at 75,000 miles, leaving us stranded in the roadway. The Land Rover N.A. is caustic and rude, and refuses to assist in repair or payment. Local dealer has never responded or acknowledged. The repair cost $9,000.

Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesn't exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said "I'm not really sure what you should do?" really?

I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!

My name is Francesca and I recently moved to Antibes, France with my daughters Chiara and Allegra. We are English and chose our new car three years ago from Land Rover Azur Cars. A Defender 90 in gun metal grey --love at first sight!

This spring, on the motorway, there was suddenly a metallic roaring noise beside me. I thought it was a lorry overtaking but in fact, it was me. The 6th gear had taken on a life of its own. Concerned that I might be stranded, I limped home in 4th and booked an appointment with Land Rover Azur Cars for 16th May '11. I was also concerned that the 3-year warranty for the car expired mid-July '11. Allegra and her car are permanently in Milan so when I took the Defender in, they organized a Mini for me as a substitute. At the cost of 50 euros per day. The chief mechanic, Claude **, told me to call the next day but there was no diagnosis.

In the meantime, I received an urgent letter from Land Rover headquarters informing all owners of this model that there was seepage of oil into the braking system and that I should hotfoot it to Land Rover. Given that the car was already there, I sent Mr. ** the letter and finally received information that the gearbox would have to be replaced (he told me that both works were under guarantee) and that he would ask Land Rover to take over the charges for the Mini. I told him very clearly that I was booked for an extended stay abroad from 8th June until 4th October '11, advising him too that Chiara couldn't drive due to a medical condition and that the Mini was parked on the road nearby just getting dirty. He told me there was no problem, all was in hand and not to worry.

Time rolled on, Chiara and I called LR Azur Cars many times with no result going through various departments of used car sales, BMW motorbikes, the latest Mini/Land Rover promotion and put on endless hold for the mechanics department. Finally, I left. To shorten the story, Chiara telephoned and emailed regularly to find out what was happening.

After a desperate phone call from Chiara to Azur Cars, there was an arrangement for someone to bring the LR and take back the Mini on 4PM one afternoon. Chiara took time off work, waited for the rendezvous but no one showed up. On 26/08/11, a registered letter from Land Rover Azure Cars arrived saying: We received the Land Rover frame No. ** on 17th May (it was actually 16th May). The car was repaired on 20th June. We don't have any room and can't keep your car here indefinitely. We are asking you to pay 35 per day for parking rates as well as the rental of 50 per day starting on the 30th June up until you come to pick up the car and deliver the rental one.

In one phone call from the office of the lawyer I have now employed (after receiving the registered letter), a discussion from LR Azur Cars to go 50/50 was mooted but was rejected. Three letters have been sent by the lawyer to LR Azur Cars, but no reply as yet. The lawyer's letters have been 'indignant' and he has told me not to go to Land Rover Azur Cars/Mini before seeing him. I can't be without my car indefinitely while the lawyers send each other 'indignant' letters. I consider this situation similar to legalized extortion and I do not intend to pay a penny for something brought about entirely by the inefficiency and inflexibility of Land Rover Azur Cars.

I have returned the Mini to the rental company, I have had to fork out 2,000.00 for the wear and tear incurred by having it parked on the street for 4 months and the post sales director refused to give me my car unless I paid the above sum. I don't want this ridiculous mountain created from a molehill to grow in even greater proportions. Please send me any advice/help possible as it doesn't seem likely that I am going to see my car again for at least another year, until the court order is over (wishful thinking?).

Francesca **

My Land Rover LSE current has 28,500 miles on it--mostly city miles (it is four years old). I have been forced to replace front and back brakes ($2300) and tires ($1200), all of which were not covered by warranty. I recently had to replace the stablizer (which fills the air in the suspension system) for $1200, also not covered by warranty.

Needless to say, Land Rover should have taken care of all these issues since my car has so few miles!

I have had my Land Rover LR2 for 6 months. It has cost me several thousands of dollars in repairs now and has never completely run without an issue. It's a 2008 with 50k miles. No one, including Land Rover certified technicians, can issue me any sensible answer to this horrible vehicle I am now stuck with. I should have bought a KIA.

The car has 50,000 miles on it and I have had to replace the power steering shaft at a cost of $1,600. The horn button broke off and they do not sell just the button, they make you replace the entire horn. Most recently, my check engine light is reporting miss fires and they are recommending replacing all wires and spark plugs at a cost of $1,100. All of this within a 3 month period - awesome.

I will never buy a Land Rover product ever again, and I am currently trying to sell mine. Don't put yourself through this. Oh, and in the same breath, the lovely assistant told me that my head gaskets are leaking coolant and oil which will be very costly. Great.

I just bought a new 2011 Land Rover Discovery 4 HSE. And on the day I was supposed to pick up the vehicle, I was told that those vehicles do not come with floor mats. I have to buy one. I was shocked and asked the sales rep (very pleasant and helpful), how such an expensive vehicle come without floor mats. The cheapest Toyota offers that. After a while, I got a call that the manager will put complimentary cheap floor mats, not the original floor mats. Or I could get the original one at factory price. The problem is, in the invoice I got, it was not stated that the car comes without floor mats. And I do have to start the expenses before I enter the vehicle. Does such an expensive car really come without floor mats?

Our 2008 Freelander 2 caught fire while driving down the road. Minutes later, it burned to the ground. It was absolutely amazing and completely unprovoked. The car had 43, 000 kilometers on it. It was well-maintained; and we're heartbroken. The cause of fire -- who the hell knows? It's gone!

It's amazing how many complaints there are about Land Rover cars. If you are considering buying one of these, don't! My latest "fix" was the back hatch on my 2005 LR3 that broke. The dealer said that it would cost between $600-$900 to fix. I got it fixed today at a local repair shop for $115 and that included new tail light bulbs and replacing the headlight bulb which have had to be replaced 10 times in six years! Way too much stuff to complain about here, but these have to be the worst made cars since the Yugo.

I have a 2004 HSE Range Rover with only 87,000 miles. Nothing was wrong with my truck except the recall for the shaft in which I just had done by the dealership in Wayne, PA. I drove the car not even two months, and now, they are telling me I need a transmission. I did research and those transmissions are supposed to last at least 225,000 miles. I am now convinced my truck is useless and will continue to cause issues and problems since Land Rover cannot stand by their product. I now have a $4,000 to $5,000 transmission to install.

They sold me a gearbox that he said was visually correct and tested out fine on the bench, then shipped me a box with a front cover ripped open, input shaft mangled, cluster mangled and blue with heat. A mess and easy mess to see, advise them at all times.

I've lost the cost of the box, shipping, new plate machining, rebuild kit; over $1200. Buyer beware. At least my experience may serve to steer you away from this company.

I scheduled my leased vehicle for a routine maintenance and was told they I will probably need tires and brakes done in the future. I was given a quote. The work was performed without my consent and nothing was done to correct the issue.

The 2004 Land Rover Discovery always had ticking noise in engine. It was in six times under warranty and never fixed. It became worse at 62,000 miles. I was told I need a new motor because a cylinder sleeve slipped. Lana will give me $5000 and I now have a perfectly maintained worthless vehicle.

Purchase 2003 Land Rover four yrs ago. Oil changed every 3,500 miles. With only 54k miles, my engine die with no notice.Oil light did not come on. Check engine light did not come on. Found out later that the 2003 and 2004 had serious engine defect. Do not buy the 2003 or 2004 Land Rover Discovery.

My 2008 range rover was stolen and all of my audio and video equipment was taken out of the car. The car has been at Darien, CT Land Rover (poor dealership) since March 14th 2010. It's been 5 1/2 months and I am still getting a runaround as to when the replacement parts are going to be in the USA. I have contacted as many people as possible as I could to get this rectified but to no avail. My biggest complaint is that their senior management is very incompetent and are not able or just won't get involved, including Gary ***! I should have listened to consumer reports who rates this vehicle at the bottom of all their categories--service, problems and headaches! Range Rover UK and Tata motors, hope you take this seriously because your poor management team here in America stinks-- as do your cars!

All of the damages that I am listing are due to a weak fault of Land Rover and listed on their monthly newsletter or recall status and I have severe damages to my engine at this point. I have written to this line before and you people do not do anything. You are a worthless fraud. This system of writing this type of complaint is a fraud system in and of itself.

This car has been a lemon since I bought it. For the span of the two years that I owned it, from 49,000 miles to 96,000 miles, it has been undrivable with one problem or another. It has faulty sun roof engine, motor, faulty rear window, faulty cooling system, faulty front end/ball joints/tie-rods, faulty fuel pump/recalled, faulty air intake, faulty hill decent, faulty Chinese finger part that we do not know where it goes to get one put on more and more and more. All the problems that I have had over the period of time are mentioned in your monthly newsletter as bad or recall.

The last time I wrote to this line, I brought the car in for maintenance, and when I left, the "check engine" light was on/it was not on when I brought it in for repairs, but it was on when I left. I spoke with the mechanic, the service manager, and the owner to get them to fix the light that they triggered, and find it, but they refused me and so did this line. What else have you got for an option to take action against this type of consumer crime?

Chasing down problems on this car sapped out financials to the point that I did not have the finances at the time the timing belt broke. Another of your inventions is that if the timing belt breaks, it is automatic that the valves must be repaired. In most engines, that is not the case. However, it is with your vehicle. I do not have the finances to buy a new engine and I do not have the financials to do the valve job and replace all the belts and tensions. That car just would not stay running.

I purchased an '03 Land Rover Discovery. It instantly started having problems. The worst being when I was told my check engine light was on due to a cracked radiator. This was an out an out lie. The light was on due to two plug wires that were just a year old, falling off. The wires being off burnt up the ignition coil. Land Rover put the wires on but would not warranty their work. When I called the home office, I was told the service writer wrote the light was on because I brought it in with a cracked radiator. My radiator wasn't cracked when I brought it in so I refused to have it replaced.

It still isn't cracked and it's not leaking. The dealerships are liars and their work is substandard. I told the home office I never had the radiator replaced but the check engine light is off so I want my money back for the wires and coil. She insisted the light was due to the radiator. Again, I asked why I paid $800 for a new coil and wires and how the light went off of it wasn't the coil and I didn't replace the radiator. She could answer and just kept rereading the service writers notes saying the same contradictory things over and over. Finally telling me she couldn't do anything if she did agree with me.

I bought a new Land Rover LR3 in 2005. About 2 weeks ago after driving it back from SC on a 4-hour trip, the car began to stall and the engine light came on. The temperature gauge was normal. I immediately stopped the vehicle and then checked the oil and fluid levels. The car had been perfectly maintained by the dealer since it was new. A Land Rover-certified mechanic was within a couple of blocks of the incident and quickly ran a diagnosis test on the LR3. He determined it was water in the gasoline from a recent fill-up some 30 miles previously. He put something in the gas tank and told me to drive it out. Apparently, the additive contained a large amount of alcohol and the last fill-up had ethanol in the gasoline.

After driving the car another 30 miles as directed, the engine failed. Smoke began billowing out the back and the engine apparently seized or possibly hydro-locked. Land Rover was contacted and, as expected, did absolutely nothing. I spoke with Joy there and she was not helpful. The dealer doesn't know what happened and says it was a sleave, but that apparently only happened to the V8 engines on the Range Rover and I have a 4.0 V6 engine, which is the Cologne engine that Ford modified for Land Rover. The engine replacement is $9,000.

I am dumbfounded and can't believe this. It appears the combination of events including water in the gas and a highly combustible commercial grade solvent caused the engine to fail. I have turned the claim into my comprehensive insurance policy for damages, otherwise the car is a total loss.

I have a new LR2 HSE 2009 and I have been plagued with all kinds of problems. I know that all cars have problems but it is the service that matters. I believed that when a person jumps to the luxury class of vehicles that service is better. That's a Big 'NO' with Land Rover Ottawa. Just now (06/18/2010) my rover has been sitting at the dealer for 8 days, I called to see what's going on and this is what they tell me -"your vehicle has been ready for days but will have to come back again for more service, we are waiting for parts and it may take a few weeks" what the hell is that. I leave my rover at the dealer for 8 days while I rent a car then only after I call I find out that nothing has been done and I have to bring it back for more repairs.

I have not been able to use the sunroof for 2 years, it caught on fire while I was on the freeway going 120km/h, the Back door opens while driving, navigation shuts down periodically, sun visor broken, back door hydraulics cannot support the weight of the door so I have to hold it up and the list goes on. My LR2 only has 26,000km on it and I feel that if it hits 50k it will fall apart. I like the Truck but hate the service and that is the downfall with land Rover. Physical Damage - Cost of rentals and the mental stress that the truck is going to break down

Purchased, new, 2004 LandRover Discovery Series II from Jacksonville LandRover (Matheny). With less than 50,000 miles dealership had my car for 21 days then advised my entire engine needed to be replaced. I paid 5 grand. Now, with 92,000 miles (47,000 on this new engine) once again my engine has been diagnosed as "terminal". Are you kidding me...2 engines with 92,000 miles. LR Corporate want to know "what I expect". Total Joke. Huge finance burden. Corporate takes no responsibility, no fault. The car is a complete lemon. I take excellent car of my car, oil changes, etc. This should not be allowed to happen.

I bought a 2003 LandRover Discovery in 2006 with sixty thousand miles on it. I have put about 4K dollars into repairs, which include crankshaft seals twice, secondary air pump twice, head gasket. I am now on an additional $2300 for a wheel assembly, condenser housing, another secondary air pump. With all this, the dealer mechanic cannot figure out why the vehicle is running rough. So it will be an additional seven hundred dollars to pull the engine apart to find out what is wrong as their equipment cannot get a read of the codes. Lesson learned, I will never buy another foreign vehicle as this thing has been a financial nightmare. I have only put 30 thousand miles on it since 2006.

In January 2008, I purchased a 2003 Land Rover Discovery Series II HSE with 44K miles. When I purchased the vehicle, the selling dealer had performed an inspection which noted the vehicle in great condition. I also received a CARFAX report noting the vehicle had a good history. In February 2008, I brought the vehicle to Land Rover dealer to have a full inspection of the vehicle. This was mainly for peace of mind on the condition of the used vehicle as determined by certified Land Rover mechanics. The inspection report noted that the vehicle was in great condition with no issues needing to be addressed. But along with the evaluation paperwork provided by the Land Rover dealer was a Land Rover Technical Alert. The Technical Alert stated the following:

Situation: Oil pump failures on 2003 Discovery Series II vehicles may be the result of a manufacturing error. Locating dowel pins may be slightly misaligned permitting assembly of the oil pump to the engine block, but placing stress on the pump housing which can ultimately lead to leakage or failure.

Resolution: Whenever an oil pump failure is encountered on vehicles within the above VIN range, the only effective repair currently available is replacement of the complete engine assembly including the front cover/oil pump manufactured to the latest tolerances.

My Land Rover VIN number falls within the identified VIN number range of affected vehicles. I spoke to the dealer when he provided this technical alert. He stated that the vehicle oil pump was fine and that they would not address the issue if the vehicle was working properly. Jump ahead to 2010. While driving the vehicle on March 26, 2010, the oil light came and the engine began to make rumbling sounds. I turned off the vehicle. Fearing the worst, I had the vehicle towed at a cost of $545 to my mechanic. My mechanic confirmed that the oil pump had failed. I spoke to the Land Rover dealer and to Land Rover of North America. Neither would cover the repair in spite of the technical alert published and provided by them on this condition. The estimated cost to repair the vehicle is $10,000.

I believe that I am responsible for the ownership and reasonable risks associated with a used vehicle. But the issue with my vehicle is not reasonable. Land Rover made a manufacturing "error", published it and then left the "error" to the consequence and expense of myself. If I had known about this technical alert at the time of purchase, I would have either had the issue covered under a warranty or perhaps not purchase the vehicle. These types of technical alerts are not disclosed to the public which left me at risk. The first I knew of the technical alert was after I purchased the vehicle and received the inspection report.

At this time, my vehicle is of little value with an engine that needs to be replaced. I am stuck with attempting to find the money to cover the repair or sell the vehicle for what little I can get for it and take a huge loss. To make a defective product, sell it and then leave the consequence to the expense of the consumer is unethical and shameful.

The vehicle surges forward when stopped. I already complained to the dealer. They tell me there is no problem and yet I continue to experience the surge. I fear that I might lose control of the vehicle.

I have wanted a Land Rover since the late 80's - it has always been my favorite! In 2006 I purchased a 2003 LR Discovery from Bolufe car dealership in Miami, FL. The truck only had 39000 miles and seemed in great shape. I only had the car for approximately 4 months when everything started going wrong. I have replaced switch and router on three of the windows- and two of them are broken again.

All oxygen sensors, full tune up, horn, door handles, tires, master cylinder, back breaks (twice) timing belt. The blades on the wipers 6 times and I hardly use them- plus the bulbs. The all-in-one key is outrageous to replace. We had to do it or I could not open or lock the truck- Gasket galore. The front seats do not work. Every time I change the fuse I can only move them once and they blow out. I am so truly disappointed in this product. I wish I had never purchased!

I purchased my 2002 Land Rover Discovery from Peoples Jeep in Folsom, CA in July of 2007, but the dealership is now closed. Since then, I have paid close to $9000 in repairs. I owe way more than the SUV is worth and am very disappointed with my decision to purchase this lemon, which is, from what I've heard, a lot of them are!

I have replaced the ABS, fuse boxes, leaky caps, head gaskets due to overheating, radiator, and fuel injection pump. I'm sure this isn't the end of the problems that I face. The service at the Sacramento Jaguar/Land Rover is horrible and I have had it back several times after they have failed to fix the problems I have brought it in for. I know have a squeak from my fan when I have the air conditioning or the heater on.

I brought it back to them and they said they didn't tighten the timing belt enough, but it is still happening after they said they had fixed it. I'm afraid if I take it back again they will screw something else up.

I have had all window motors break once every 6 months for past two years. From the beginning I had a nasty leak and had taken to dealership on several different occasions to fix the problem. Successfully the leak would begin again. They said faulty seal in oil cap. As time goes on i'm sick and tired of taking to the dealership and the same outcome over and over. Humbly I drive my car to an automotive place and ask if he could kindly put my car up on racks and tell me what exactly is leaking. Turns out my transfer case leaks, my radiator has lost all bolts and is all over in the hood and steering fluid is leaking.

For almost two years my transfer case has been faulty and never once did they fix. I have taken that machine in on multiple occasions for blown fuses that blow over and over, short in wires and heat blowing out at all times under my legs. Last week took in because my dash board looked like a Christmas tree with faulty warnings. Turns out my front hubs needed to be replace but they could not get them off and told me if they broke while they were trying to remove them I would have to pay $400 to replace Hub..... I said if you break my hub you will pay for my hub....

Last but not least I went to sell my car and they found on car fax that my CERTIFIED VEHICLE WAS IN AN ACCIDENT. I asked Land Rover and they said we use different background information and they did not find vehicle was ever in accident. When i showed them the paper where it showed the car was in an accident he said we do the best of our ability to make sure we find out all history before making car certified. I said I would not have bought the car if I knew was in an accident and he said he would not of sold as certified. I asked for the difference in the car if sold as is. He just ended our conversation and tole me to do the research.

I leased a 2008 Range Rover Sport HSE in Aug 08 and have been into service 7 times for many issues. The one issue that I have is a delay acceleration during a left hand turn which almost got me into a car accident a couple of times. It was explained to me by the service tech as the car is down shifting and you accelerate the delay occurs because its trying to figure out what gear it is in. I brought it into the dealership and was able to demonstrate this delay to three different service techs at three different service locations. However, the company said that the delay is normal.

They did a software update on my car but said that it would not eliminate the problem. Land Rover wont fix it because they said this is inherent in the design of the vehicle. The fact of the matter is that I am now scared to drive the Rover and hate this car because this delay acceleration is random. Anyone out there has the same problems I am having and how you resolved it? I tried to ask the company to take the car back but they would not budge. HELP

I bought a Land Rover LR2 from the dealership in 2006. Here it is in 2009 and the engine in blown and needs repairs. The bill is $10,410.98. Not including the $200 to tow it there and the $250 to find the problem. For a total of $10,860.98 I had the truck for 3 years and had every service and upkeep done by landrover. When you buy these trucks the sales man just tells how reliable the truck is and what a great resale value it has. Its all lies and the Land Rover trucks are a rip off and the quality is horriable. The last Land Rover I bought i had for three years, put $11,000 worth of repairs in it and they bought it back for $3,000. I bought the truck for $40,000. Worst trucks on the market today. The service people are horriable as well. Nothing but a nightmare. They got me once, suckered me into buying another one and now im done and wish i never walked into the showroom. Anybody who has a Land Rover and they will tell you the same story.

My car was towed on 8/3/09 due to overheating and leak of fluids.I was callled and told that my thermostate had blown and it had to be replaced I had the work done and the car was picked up (Thur night) I heard a noise as if something was loose and called the dealer to informed them along with a complaint that my passenger side mirror was broken (Fri morning).

I was told to bring the car back but work would not allowed me to go that day so on the following day (Sat) I took it back several calls to them later (8/11/09). A gentleman by the name of Anthony contacted me and told me that the noise was another issue other than the repair which would be an additional charge I can't afford another repair on the vechicle so I told them just fix my mirror and I will have to wait on the other work. Anthony refused to fix the mirror and said the damage could have been made by me and they would not be liable.

have no reason to put this claim for the damage if it was done by me I took their word for the work and accepted that it was a different problem and would do the work at a later time it is now 8/12/09 and my car is at the dealer and the mirror issue is not resolved.

I am now expected to waste similar amount of time in evening to get the part I need.

I am an expat living in Saudi Arabia. I do not know Arabic, but I expect your agents to provide service to non-Arabic speaking customers as well.
I hardly get an English-speaking person on line when I call Toyota center to secure an appointment.
Last week it took me one day to get a booking to get an appointment for car-service facilities.
Even today, August 9, 2009, I took a service coupon (No. 177) at 11.30 am. The counter showed that the agent was dealing with customer no 155. When I left the shop at 12.30 pm the counter still showed No. 155.

I have experience with Chevrolet agents in the Kingdom and I really come out of your service center with high blood pressure.

We bought a 2004 Range Rover HSE from BMC (British Motor Corp) San Francisco, CA. We have had nothing but problems with it from day 1. At last, my wife was driving home from work on Hwy 92 in San Mateo (Bridge) and the SUV blew up. She was 9 months pregnant and the cars transmission went. We have never serviced it at any other dealer other than BMC & Range Rover of Redwood City. No 3rd party repairs. We had it serviced at BMC for every service and fluid change well after the warranty expired at 50K. She had to abandon the car after being told Range Rover Roadside could not be there for an hour plus. She had to then walk down the on ramp at 9 at night and call a cab.

The repairs required were: New Transmission & Converter, New Radiator, Thermostat and Alternator. $12,000. The radiator would be our 3rd replacement in 75K. The service department mentioned that the radiators go and sometimes do not message the dash and the car/ transmission then over heats. This seems to be a typical issue as the thermostat is a BMW electric unit and electric units in liquid do not mesh. Upon writting several letters to Land Rover NA, they were all dismissed as Sorry, due to the poor economic times, Land Rover of NA will not assist in any compensation. The dealership said we had a strong case, but it was up to LRNA. This is our 3rd Range Rover, bought Brand New and now our LAST. We love the car, but the company and its service reliability and honor is horrible. Please think about that when your buying a car for the family.

I have a 2003 discovery II, the car at k.m.90 had engine problem and was told it will be replaced under warranty, but later i founf that they just changed the upper block, and it took them 9 month believe it or not to fix the car. I came back to the dealer for heat and clicking noise problem and ended up paying for these problems although i told them that i never had these problems with my previous engine. Another thing was the gas tank flap that had a plastic clip to luck it, and this clip brakes almost every 2 to 3 month or sometimes 4 month to be frank, and i have to replace it, but i think that its manufacturing deafect that need to be taken care of, and i did make a few complains when i had the car in 2004, but these people in landrover (english managment) think that its my falut breaking it and they think landrover is a very fine and excellent car and better than BMW or AUDI OR Benz or EVEN TOYOTA as the last service manager told me a couple of days ago.

I have a problem with the ABS AND SRS display turns on and they said they fixed it a couple of years ago, but its still there and turns on between time to time and i got bored and frustrated complaining all the time about the problems with this english 4x4.I had a body vibration at speeds over 120 and they couldnt fix it. The electrical window motors break down easily and LANDROVER, never bothers to do a consumer survey or at least fix these major and regular problems. All they care is to cut down in expenses and blame the customers and force them to pay instead of covering everything under the warranty. and here in kuwait, unfortunately we have a couple of unexperienced english kids run the service center who get high salaries but no knowledge, just because they are recomended by landrover.

This is my last landrover coz many of my friends who own landrovers or range rovers are regreting buying these cars coz u have to spend alot to drive a fancy car that has many problems but the nice looks only. Its just thanx to BMW and ford that made these cars nice looking, but unfortunately run by same arogunt english managment who keeps on telling landrover dealers to be strict and force customers to pay instead of covering everything under the warranty. I have read the comments about how people are treated, and believe me it the same thing here in kuwait. But try the ugly Benz 4x4 or toyota dealers here in kuwait and u will feel the difference between german and english managment.

My 2008 Range Rover was in a accident Nov 2008, it is now June 2009 and my vehicle is still in the shop for repairs. Land Rover didn't have parts for the vehicle for 8 months. I have been paying insurance and loan payments ever since on a car I couldn't use. Land Rover will only compensate me for 1 months loan payments. This is ridicoulous!

I have been driving their rugged and dirty loaner for 3 weeks now and want my car back. They promised me my car would be returned this afternoon and they didn't keep their word. I left a message for Ed to call me and he blew it off...again.

We have been in this look for 3 months. They finally call me to get me and the rep together and I have an appointment that day that is a conflict and was told that the rep could only see me at 3pm on that day, otherwise it would be his next trip. It took me 3 months to get this trip offered. I am taking it up above her. This is my second and last Land Rover. They do not care about their customers since Ford sold the company. I would say do not buy one of these cars if you expect good customer service it is non-existent.

My car has smelled bad and loosing anti freeze for 3yrs. I have had my car in the shop at least 15x's. They failed to find the problem. They acknowledge proplem, but yet failed to address or rectify the problem.

warranty is up in 500miles and i believe they know the problem is the engine and have been puttin me off until warranty is over.

I own a 20,000 miles 2007 land rover discovery 3. Fails all the time, is a very bad truck. I was driving in the city and sudenly the brakes activates and I almost crash, they repair it and a week after the same fail ocurs and almost cause an accident again. Now the computer system is going crazy, two times I complain about this and two times it happened. The suspension was locked in lower possition and a lot of system stops working. Everytime they never change he truck, they just repair it and the problems repeats and repeats many times. This is a very bad quality brand, dont make a mistake buying it.

Almost crash 2 times. Then, truck stops working and I had to walk 8 miles under the sun to get celphone signal because I was driving in a remote place in the south of Peru.

Wife and I were driving home last night when out of nowhere we smelled something unusual coming from the car, I immediately pulled over and thought I saw smoke coming from the car. I told my wife to exit the car and when I approached the hood fire started dripping out under the car, I immediately called 911 to get the fire department but within 2 minutes the entire range rover was up in flames. The firemen told us that there must have been some defect because the car went up too fast and there was no kill swith on the fuel line.

My wife and I are very lucky to be alive. In the matter of seconds the smoke and fire made its way right into the front passenger cabin. My Ranger rover was a 2000 HSE which I still owe $16,500 on it. After researching online last night it appears numerous Range Rovers of the same make have had these same issues.

This is contrary to the advice given in the owners manual. Upon researching, this is a huge problem with LR Disco II's. The manufacturer should have a recall and repair the faulty shuttle valves. It is hard telling how many accidents this may have caused.

The cost of the repair is over $1300 and multiply that times the overwhelming number of affected Land Rover owners, it is ridiculous.

On November 22 2008, my vehicle was disabled at a major intersection on VA 28 and Frying Pan Rd. I called Land Rover assistance and they said they would send a tow truck out within 45 minutes.

Meanwhile, I explained I was in a very dangerous spot on a busy freeway and was in danger. They called 911 and within 35 minutes a police arrived and put the flares out for a

more protection. The temperature was 23 degrees and I was freezing to death in the vehicle and after about 25 minutes the officer asked if I wanted to set in the squad car for warmth? I was appreciative and we sat for about 40 more minutes making the total time from her arrival on the scene about an hour. Finally, the officer said she could call and get a tow truck to remove the disabled truck in about 10 minutes, and this occurred rather quickly. I asked the driver about the cost and was told if he towed the truck 3 miles to his lot, the towing insurance would cover my cost.

The officer gave me a lift to a friends house, and I contacted Land Rover Roadside and informed them that the police waited with me for over an hour, and their tow truck NEVER arrived.

I asked about my cost and was told the officer felt my safety and others issues were in play and the service would be taken care of.

This was around 1:30 AM after placing

the initial call at 11:30 PM. Around 8:00 AM on 23 Nov 08, I contacted Roadside again and spoke to the representative and a supervisor, and I was told the cost of $240 would not be paid by them, but was my cost because I did not wait another two hours for their tow truck.

The individuals at roadside assistance were rude and did not care about my safety or worst yet, I could have frozen in the inclimate weather conditions as I waited for the tow truck that never came.

The economics of this night cost my mental and physical stress. I had to pay $240 for towing because Land Rover Assistance was unable to get a tow truck to me after I was stranded for 2+ hours. And then being told my life has no value because I did not wait for their tow, added insult to the situation. I am a 50 year old lady with many medical conditions who limped for hours after elements surrounding the disablement of my vehicle.

The purpose of this letter is to document complete customer dissatisfaction as set forth below.

I purchased a 2002 Land Rover Freelander SE during July 2006. The vehicle was very clean, everything on the vehicle worked properly, there appeared to be no fluid leaks and the owners manual had dealer stamps indicating scheduled maintenance at prescribed intervals. I purchased the vehicle with about 52,000 miles in McAllen, Texas. I thought I was getting a good deal, and paid $14,177. Almost immediately, the vehicle had no end of maintenance problems, which ultimately cost about $12,000 over a period of about two years. The bottom line is that I had over $26,000 invested in a vehicle that would no longer run and I could no longer afford to maintain. I had to take a substantial loss and sell the vehicle.

As of the writing of the letter, the service engine soon? light illuminated and would not extinguish. The Land Rover dealer in Colorado Springs, Colorado had stated that it will cost over $2100 to replace the faulty manifold in order to rectify the condition. I spoke to the sales manager at the Land Rover dealer located in Colorado Springs, and the woman told me that she was not willing to give me anything for the vehicle unless I was willing to negotiate a trade. Your customer service representative in Mahwah made some phone calls on my behalf, which were appreciated, but the end result was that she could not assist either.

I was forced to settle for next to nothing for a vehicle that had all the prescribed scheduled maintenance and an investment of over $26,000 in a two-year period. This has been, by far, the worst experience I have ever had with any type of vehicle.

I am also extremely disappointed with Land Rover in general who seemingly has no interest in living up to their motto of complete customer satisfaction.? Under the circumstances, I dont think that my request for book value less $2100, was out of line. In my humble estimation, a vehicle manufacturer that charges about $300 for a head light and over $1000 for a manifold and about $600 for a brake job should be more willing to back up their products, especially when the reliability of the product does not even come close to meeting customer expectation. Unfortunately, I had the misinformed perception that Land Rover manufactured premium sport utility vehicles.

Daughters 2002 Freelander overheated without any notice. Coolant was gone and engine seized up. Apparently this is a common problem with these.

Engine is gone, we bought it used but the replacement engine will cost as much as we paid for the car. Its garbage.

Bought new 2002 Land Rover Freelander in April 2002 from Darien, Connecticut dealer. The car has only 37,000 miles on it. The engine has a manufacturer defect and blew last week and had to be towed to the dealership. The transmission blew not too long ago and it also turns out it had a defect in manufacture. The problem here is that Land Rover does NOTHING about these manufacture defects and expects you to just buy another Land Rover!

But when we call headquarters for Land Rover, we are given the run around. We want Land Rover to make good on a car that has only 37,000 miles on it and is totally inoperable because of a manufacturer defect.

I bought a Land Rover Freelander 2002 new from a dealer in Connecticut. I serviced it as I was obliged to, and did not have any issues with the vehicle until exactly one month after the warranty expired after the 4 year mark, that it started to have major, expensive mechanical defects. First, the transmission blew and needed full replacement at a huge cost. Now, just this past week, the engine has blown and I am told by the dealer that I need to have the engine replaced at $7,000.

Land Rover admits to having factory mechanical defects in the transmission and the engine, but has done nothing to date to resolve the matter.

The dealer only wants to sell us a new Land Rover! Unbelievable.

The vehicle I own has only 37,000 miles on it and is six years old.

I took pretty good care of the suv, and obviously did not drive it too much over six years.

We are angry, and have checked on the internet where there are hundreds of other angry Land Rover owners who got stuck with very expensive mechanical failures that Land Rover should have taken care of, but has not as of today.
I have made a call to Land Rover headquarters in New Jersey to see what they plan to do on a good faith gesture due to the fact that we were good drivers who took care of the car properly and did not deserve this mechanical breakdown.

We want to be made whole.

I own a 2003 Freelander Land Rover with 60K miles. As I was driving down the highway, the fuel pump stopped working completely, which required an immediate pullover without power steering. I contacted Land Rover regarding the issue in San Antonio, Texas, and they refused to discuss my concern. I later realized that an engineering analysis is ongoing to determine whether a recall is necessary. Please add me to the list of complaints.

My car was towed twice and a repair bill of $800.00.

I purchased a brand new 2005 LR3 SEV8 in March 2005. I had about 2-3 months of carefree driving with this vehicle, and then it has been one problem after another. To be fair to the dealer and Land Rover, the items are covered under warranty, but the time and inconvenience caused has been ridiculous for such a premium brand. To this date (May 17,2008) I cannot drive my vehicle more than a week after service without getting an orange warning light. My vehicle is at the service department at least 1-2 times per month. Problems I have had to date:

- Fuel tank recall. Fine it's a recall, but since they replaced the tank I cannot get my orange engine light to remain off or stop erroneous warnings of a missing fuel cap. It has been to service so many times for this issue I stopped counting and nobody at the dealership has been able to explain the problem. I told them the issue started when they replaced the tank and maybe they should start again with a new tank, but they just give me a bunch of garbage about vacuum leaks and software problems that they have fixed.

- Right rear brake caliper started to lock up when driving on highway causing the vehicle to vibrate hard and smoking wheel. Dealer checked it, said they could not find a problem, and returned the vehicle to me. No repeat since.

- Transmission failure. My automatic gearshift became more and more difficult to put the vehicle in drive, then failed completely. I could only put the vehicle in reverse. Dealer said it was a faulty shift cable which was replaced. So far no more problems. The dealer refused to cover the total cost of my rental vehicle which they use as loaners.

- Clogged sunroof drains. Who ever heard of such a thing? Well it happened. I entered my vehicle one morning after a heavy night of rain only to find the compartment flooded. I'm not talking just some damp carpets, I'm talking 2 inches of standing water on the floor. I was told by the dealer that the sunroof drains were clogged or pinched perhaps at the factory and this caused the flooding. Now I have had many vehicles with sunroofs and I have never had a leak much less a flood! All the carpeting had to be torn out, the vehicle dried out to prevent any corrosion, and new carpeting replaced.

- The dealer is just sloppy for a luxury dealer. My vehicle is often returned unwashed, and the last trip they couldn't even be bothered to close the engine hood properly. Once I had a maglite flashlight stolen from my glove box, which I didn't even bother to report.

I paid $55K for this vehicle and it has 34K miles at this writing. It will cost a fortune to maintain when the 4 year, 50K warranty is up, but no dealer will give me a bid over about $19K, but I realize some of this is the glut of SUVs on the market now.

Ashamed, this was the best, most capable SUV I ever owned for about the first 3 months. Nothing but a nightmare since. Needless to say, I will never own another Land Rover or buy another vehicle from this dealer. I enjoyed my Ford Explorers much more. They were tremendously durable, reliable, and a lot less expensive from start to finish.

Great salesman though, a young guy and very conscientious. About the only person at the dealer that I ever felt cared about the customer from the first moment I set foot in the place.

I have been a lease holder with the Larchmont, New Rochelle Land Rover Dealership since 2003. The first lease I had was a 2003 Freelander which I returned in 2006. In March 2006, I leased a used 2005 LR3. Although this vehicle is considered to be of great prestige, I have had nothing but problems with this particular model.

The first fault that I noticed with this vehicle occurred after the first four months. The vehicle stalled on me while driving it at 70 miles an hour. If I would not have known to place the gear shift lever in neutral and then turn the engine back on, I cannot imagine what could have happened to me and my family. The car stalled a second time soon after and I decided to bring it in for service at Larchmont, New Rochelle and I was informed that it was a problem with the suspension module.

Although the problem was resolved, these incidents left me doubtful while driving the LR3. Once again, the vehicle stalled on the highway and again I was left to move the gear shift lever to neutral to turn the engine on. I called Land Rover of Larchmont and I was asked to bring the vehicle in and I was told that the module was defected and had to be replaced again.

The vehicle is at the beginning of its life with only 18900 miles. I have experienced other problems such as, an electrical problem which prevented me from opening the vehicle using the key remotes, apparently due to electrical wiring becoming wet from water entering the vehicle. The week after again another problem, the air conditioner was not working. The driver side was blowing out cool air and the passenger side was blowing out hot air.

I am asking for a resolution to my ongoing problems with this particular vehicle such as a replacement truck with minimal problems and or an early termination of the lease. I have been a good customer to Land Rover, always keeping my lease agreement and I have never missing a payment in return I expect Land Rover to accommodate me with a quality product for the price I am paying.

$4,00 bill.

It cost me thousands of Dllrs, it became a challenge for me ( realise that Land rover sucks since Fo*d own it.) But im a big fan of land Rover. Oh and i have a nice boyfriend thanks to my truck!!!!

I brought my new range rover sport for the 1st service at 6200 miles. I also noticed squeaking in the brakes since I bought the vehicle. So when I brought it in I mentioned that they always squeak. Oh they said, it's probably brake dust. It took an hour to check me in that day, I didn't get a loaner car, they wouldn't provide me with one. So I waited. When they finished the service 21/2 hours later. They told me my brakes are completely worn. I need new brakes and the price is 1400.00 dollars. WHAT!!!I said I have a warranty, brakes aren't supposed to go in under 15000 miles. Plus 1400 miles out of the 6200 aren't local miles the car was driven up from a Florida dealership because NY didn't have white. So that means my brakes went in 4800 miles. Plus when they gave me back the vehicle it was unwashed and they treated me rudely. Especially the manager Mary. So I complained to land rover's main office in NJ. They still won't replace the brakes. They are unable to tell if they are defective because they are already worn down. So I'm stuck replacing the brakes. I filed a complaint to BBB. And I will do whatever it takes to make sure they lose business. I'm also selling the truck.

paying fourteen hundred dollars, Stress!!

While driving my 2006 Land Rover LR3 with 28k miles, the engine ignited on fire.During the past 10 months of ownership, purchasing it new from the dealership, the LR3 has had ignition problems, a radio replaced, uneven wear on all 4 factory installed Goodyear tires (which now must be replaced). What in the world is going on with what I thought was going to be a safe and wise- though expensive investment? While waiting a few days for the dealership to investigate, my own investigation has sadly turned up MANY MANY issues and problems across the country with the LR3.

I still owe a years payments on the vehicle and face $6,000 in repairs. We were told by service tech the overflow resevoirs were cracking on the Freelanders.

I have a lease 2005. It was leased in March 2006. My LR3 stalled on me three times and although Land Rover has provided me with their utmost service assistance, I am not satisfied with the vehicle. My concern is the stalling problem and my life. The vehicle was going 70 miles an hour when it stalled resulting in putting my vehicle in neutral and starting the engine. If I was not knowledgable in placing the vehicle in neutral, I could have had a really horrible accident which I am trying to avoid.

The next problem was an electrical one, preventing my from entering the vehicle remotely and next the air conditioning was not working, one vent would blow cold moderate air and the passenger would blow hot air. The problem has been resulted, however, I feel that I have leased a car just to bring it in for service.

Land Rover has refused to accommodate my request in terminating my lease or replacing the vehicle.

Purchased a very expensive luxury SUV in April 2005. Continuously break down without warning leaving the vehicle undrivable. Cannot trust this car with family or clients. The car is useless if you cannot trust it. It is in the service department constantly. They now valet it back since it has been repaired so many times. I am totally frustrated since LAND ROVER will do nothing to recognize this vehicle is TERRIBLE. They have my money...the end. My warranty expires in 6500 miles and I am forced to trade it in and lose much. I have been stranded so many times that I no longer drive the car.

constant security issues (unsafe), not to mention inconvenience and I lost a lot of money. $6,000 or $60,0000 for a car- this should NOT happen. and if it does the manufacturer should make good. LAND ROVER does NOT care!

Lost a U-Joint at 60K miles. No reason to have this happen this landrover has been in the shop more than any other vechile I have ever owned. I was told by customer service Sorry this happened we will note it I found out the local dealer has 10 u-joints in stock, why would they have 10 in stock if this is not a problem.

Could be up to 7,000 dollars in service. My daughter was sick for a month.

I took into the dealer, they fixed.

Then same things happend again few weeks later, I made appointment with service but Check Engine light came off on the way to the dealer, so I couldn't take into the dealer.

Then 05/17/2006 Check Engine light came on again. Took to the dealer and they fexed.

Then 10/04/2006, 8 different warning lights came on to the indicator, including Check Engine, plus automatic shift doesn't change, stay as lower so I had to drove 10m/h at 45 m/p street to the dealer. Speed meter doesn't work, all system was shut down. Mileage counter doen't move even drove 10m/p.

Dealership fixed and returned my car on 10/10/2006

Then 10/11/2006 next day, same warning lights came on to the indicator except Check Engin plus same condition as before. lower gear not changed, mileage counter, speed meter doesn't move.

Since then still my car not returned. Land Rover North America never offerd replacement or full refund. Even this danger car will possibly shut down system when I driving on Freeway. I emailed to the head office but they called only once to ask what happend, but never call me back to ask how's condition after all. I bring up about Lemon to the service guy at dealership said that is between states and you, dealership nothing can do. It's like they sold $52k crappy car and no responsibility. 4 time took into the dealer to fix with in 6month brand new car. Is that top of line car supposed to be?

We purchased a used 2001 LandRover Dicovery II with 18,000 miles on it from Bellevue Auto House after checking the service records from the Land Rover dealer. The records were impeccable and the car seemed to be in great shape. Since then we have continued with the service consistency and added an additional 20,000 miles to the vehicle. Our 4 year warranty ran out 10 months ago and we did not buy an extended warranty.

Recently our Landrover was overheating and we were losing radiator fluid. The strange part was there was no leaking underneath that car. We continued to fill up the car with fluid and we took the vehicle into the dealer several times to address this. The 1st time they replaced a radiator hose.

The 2nd time we were notified that the radiator block was blown and the fluid was leaking inside the engine. It would cost $7,500 to replace the engine. All of this at just above 39,000 miles.

I called the manufacturer and they refused to stand behind their product even after recognizing the great service record.

I still owe 20k on this vehicle and am now in a position of having to buy another car because this one was a lemon.

I have a 1991 Range Rover that has both right and left rear wheelhouses for seatbelts that have rusted away. This is a serious saftey issue....that has been brought to their attention, which they have chosen to ignore. I took pictures, brought the vehicle to Land Rover, and also made numerous phone calls.

My vehicle isn't the only 1991 model that this rust and breaking away is happening to...a co-worker also has the same year Range Rover and his vehicle is also showing the rust and breaking down of the rear wheelhouse panels.

The owner of this 1991 Range Rover has no idea of the rusting away of these rear seat belt panels. The physical damages this could result in would be if a car accident occured with this truck.....people buckled in the rear seats could be seriously injured since the panels could just break away from the wheelhousing of these trucks. I just feel owners of this 1991 Range Rover need to be aware of the possible deterioration of these faulty wheelhousing panels for the rear safety belts.

I purchased a 2004 Range Rover from Land Rover Newport Beach. The vehicle had significant problems, including a suspension malfunction which required it to be towed to the dealer several times and was only repaired after 3 attempts and about 20 days in the shop.

Thereafter the vehicle required a new transmission which kept it in the shop for 41 consecutive days. Neither the dealer or the manufacturer expressed any sympathy or regret for the ongoing problems I was experiencing. I was frequently misled and ignored.

After countless hours of negotiating with the manufacturer, they finally agreed to buy the vehicle back under the Lemon Law. The misrepresentations and shady dealings reached a whole new level during this period. I returned the vehicle to the dealer on July 14th, per their instructions. Prior to returning the vehicle, I asked for copies of any documents they were going to require I sign. I was told the only document was a Power of Attorney to allow them to transfer title to them and register the vehicle. I was promised payment for the agreed upon sum within 5 days of returning the car, and confirmed that deadline in writing.

As of today, August 2, I still have not received my check. They required me to sign a settlement agreement which was not provided to me until I arrived at the dealership, and that agreement gives them 15 days to pay, and the ability to deduct additional sums from the price to which we agreed.

I have records of all my conversations including confirming letters I sent each time we spoke. Since returning the vehicle, they virtually never return a call. Today they told me my payment would not be sent until August 11 which is 27 days after returning the car. The corporate culture clearly excludes any semblance of service or customer care. The company is a mess.

The situation has created tremendous inconvenience, aggravation and ongoing rental car expense.

Defective liner on a brand new Land Rover Discovery 2004. First we had water leaks, then after two repairs the lining started coming apart from the roof of the car.

After 5 or 6 different attempts to resolve the lining was replaced by a pale looking fabric all brushed that looks like an used fabric instead of what it should be for a new vehicle.

Today, Land Rover claims they solved their problem so we ended up with a still relatively new vehicle with old looking fabric and the manufacturer just claims that was it for them.

Needless to say after the whole process which lasted more than one year was not only aggravating but we feel chated in all senses and the treatment was less than par. We felt we were dealing with an used car dealership and not a luxury SUV that we purchased for $45K.

Very dissapointing! We will seek legal advice but most than likely will en dup just getting rid of the vehicle and going for a true luxury SUV with Lexus or BMW which have excellent customer service experience when you need it.

Loss of the vehicle that I purchased. Inconvenience. Loss of the vehicle that I purchased and continue to pay for. I have been provided with a Toyota Camry as a loaner for the first month, yesterday I was provided with a Ford Explorer as a loaner.

I had leased a 2002 Freelander. I returned the car in Nov 2005. I finalized all the remaining payments, wear & tear, etc when I returned the car. Land Rover Capital Group has now contacted me, stating the I still owe them over $400. They say that there is a disposal fee that I need to pay, which apparently was not collected. I don't understand because I thought everything was finalized and taken care of when I returned the car.

We have owned the new LR3 model car of Land Rover since 12/04. Since the car was five months new, we have been experiencing off and on total system control failure. At any random given point in time, the car stalls, does not turn on, sometimes you can not accelerate or brake while driving the vehicle. This is the ultimate scare any driver could experience.

We complained for months and were told all sorts of excuses ranging from: not being able to re-create the condition therefore nothing could be done to solve it. We were also told that the car needed software updating, and the latest was that there was cable problems. They brought in the Engineer to see what he could assess and analyze and he claims to have fixed the problem and condition this particular LR3 has.

We do not believe the LR3 is fixed and is in good, safe, and driveable condition. We also do not want to risk the lives of our children or ourselves. There is NO guarantee the problem has or can ever be fixed. We are asking for a replacement and if all else fails we will go into litigation.

My brand new LR3 has completely stut off while going 60 mph in the fast lane with my family in the car. It has shut off while driving several times since then. Each time I have brought the car to service they have replaced at least 5 parts. They are as follows: key phobs (3 times), right rear molding (just kept falling off), sunroof motor (open only when raining), passenger side seat belt (went to buckle up and came off in our hands, stereo speakers (couldn't hear the stereo), the starter (car towed for the second time), rear windshield wiper motor, front door moling, back seat ash tray (we don't smoke but at this point it's principal), knobs for lumbar support (fell off in hand), drivers door handle, the part that raises the car up and down, and several other parts.

We have contacted Chaind and many other managers at the Land Rover headquarters and they won't help us. It's to the point now that they won't even get on the phone. We spend $54,000 less than a year ago on the biggest piece of ???? you can ever purchase! The local Land Rover dealership said they would buy out and replace the car and the manufacturer said no. Someone please help!

I explained that my family and I could have died several times due to the car shutting off while driving it and they don't seem to care!

After two and a half years of living an unmitigated nightmare with Land Rover, I have come to the end of my rope. The first car I had, a 2002 Freelander, was in the shop SEVENTEEN times before they finally agreed to give me another one to finish out my lease. Now, I have a 2004 Freelander that has been back in the shop six times already!!! And to add injury to insult, they promised me a loaner car then denied me one after I had spent a lot of time and agravation sitting in traffic. These people are the absolute WORST busines people I ahve ever seen!!!! They treat people with such little regard, it is truly amazing that they are stil in business!!

My 1999 Land Rover Discovery II became undriveable in July of 2004 due to a premature failure of the transfer case. The failure came shortly after the end of the warranty and with only around 54,000 miles on it. Ford/Landrover called this normal wear and tear on the most critical driveline component in a 4 wheel drive vehicle.

The following letters were sent to various ford (fix or repair daily) and Land Rover (Land Rovers are Lemons) executives with no result other than a vague phone call from an admin from Landrover promising to see if they could help if there were further failures but reemphasizing that this failure at such low mileage was normal and to be expected.

My red Land Rover now sports magnetic signs with beautiful lemons in the background and the legend Land Rovers are Lemons.

Land Rover America has called me and written to me saying Thank you for your complaint but this is normal wear and tear on the vehicle and it is a result of how I'm driving! This letter and telephone call only infuriated me more! I have spent over $2000.00 over the past 2 years on service and brakes alone!

recalls but when's the last time you read about a Land Rover recall? Bet you haven't.

I heard rumors from a friend of mine who's a mechanic for Land Rover about Recall B148.

It has to do with anti-lock brakes system and some pressure reduction valve closers.

I don't know how they get away with it but Land Rover is so secretive about its recalls
that most consumers never hear about them. Somehow Land Rover of North America does not
report its recalls through the same channels used by the Big 3.
Sometimes Land Rover will send mail recall notices privately to owners,

but never to the newspapers.

I'm told by a Land Rover mechanic that sometimes even Land Rover owners won't get a notice
and the recall correction might be made without the owner even knowing. The owner takes his
Land Rover to a dealer for repairs and the recall item is fixed.
The service manager makes a note in the his computer and the owners service receipt will
have a line that says something like Campaign B148, Discovery Series II 1999.
Unless the owner asks the service manager, he will never learn that a recall item

has just been corrected.

Land Rovers may or may not be good vehicles. We are being robbed of the opportunity of
making up our own minds because Land Rover is so secretive about its recall campaigns.
I think Land Rover should have to follow the same procedures that the Big 3 follow when

they announce recalls.

Purchased used 2000 Range ROver in May 2003 from Bear Valley Land Rover in Atlanta suburb. This SUV had about 43000 miles on it with a remaining 5,000 warranty. I did not purchase an extended warranty. At about 53000 miles (all highway and city) the Transmission failed and I had to spend about $4,000 replacing it. Now at about 57,000 the air bag Block Valve and Compressor failed (I was given an estimate by LR of CHatt to replace both for about $1,800 or convert the entire air system to shocks and springs for about $2,100). I made the decision to replace the air suspension system as the dealer indicated that there could be far more expenses related to this system. Additionally my research indicated the Rover has a history of customers having substantial maintenance expenses related to failure of the air suspension components.

At the transmission repair I talked with Bear Valley Rover of Atlanta and to Chattanooga Rover to see if they would help with the repair costs. I as well talked with Land Rover New Jersey and wrote a letter to them. Neither was helpful and in fact one was beligerent and called me a balled faced liar and the other was not interested in helping me. Now the Air Bag Suspension problem ---all with a vehicle that has less than 60,000 road (primarily city) miles and is a pristine looking vehicle and it is maintained well.

I was told, as an attempted argument to minimize my frustration, that the Range Rover was just too highly engineered fo r the US market. I indicated in return that it was not overengineered but represented POOR quality and a lack of standing behind their product by the Company. Can you imagine a $60,000 new car (year 2000 sales price) requiring $6,000 of repairs in less than 60,000 miles???

Freelander engine quit on 12/6/03. When car delivered to local San Antonio dealer, within two hours the dealer advises of new engine needed due to possible hydra-lock, loss of coolant, and extreme off-road abuse. Afterward, local dealer wanted me to pay an additional $800 to tear the engine apart to really see what went wrong (I denied). Local dealer recommended going to insurance to try to pay. Insurance inspects and notes either electrical or mechanical at fault and insurance wont pay.

While at local dealer, car rear main seal develops another oil leak. Car was in local dealers shop the day prior to engine failure for oil change, coolant change and rear main seal leakage (supposedly fixed). While at the dealer, drivers side door hinge somehow gets altered/removed (fianc noted this). Local dealer also attends local club meeting to coerce information out of them regarding my off-road use.

Weeks after incident, Land Rover Fort Worth (good guys) offers assistance and tows car to them.

Months later (they were busy with another Freelander with similar problems), car does in fact require new engine, but due to mud getting into timing belt area (a sealed area?).

The timing belt area has a 1 by 1 inch hole/gap where anything can get in (mud/dirt/gravel).

Fort Worth dealer gets insurance to cover costs (+$12K) for new engine replacement under flood insurance (doesnt raise premium). Some mud was found in bellhousing area (no idea how it got in there). Now, the new engine has a newly added cover on the timing belt area covering the 1 by 1 inch gap. Sounds like Land Rover agrees there is a problem with the old KV6 Freelander engine.

Damages: 3 to 4 months car note payment without car; 3+ months without a reasonable and most likely cause of incident; had to buy a new car for transportation (Fort Worth dealer did offer loaner for short period already had new car by then)

Land Rover Corporate is standing behind San Antonio. Warranty representative is not being helpful.

Freelander does not live up to its reputation as advertised, in fact the Fort Worth mechanics is totally against this car for recommendation (especially with KV6 engine). Car was not abused and was used within the stated recommendations for off-road and wading use.

Found an article where a Land Rover senior representative stands behind Freelander off-road use (wheel deep in mud). New statement by Land Rover chronicle states that Freelander was not intended to compare to Discovery and Defender, and new 2006 Freelanders will have a more advanced, sealed engine (probably the engine I have now).

This is the major problem I have faced. Yet, many other Freelander drivers are experiencing failure with the rear main seal, and numerous other issues.

Land Rover is falsely advertising the off-road capabilities of the Freelander, and definitely not sticking to any warranty standards.

New update: Starter needs replacing; mechanic is coming up with numerous computer errors since new engine rolls over once and then dies.

Damages: 3 to 4 months car note payment without car; 3+ months without a reasonable and most likely cause of incident; had to buy a new car for transportation (Fort Worth dealer did offer loaner for short period already had new car by then)

I purchased a 2000 Range Rover from Bear Valley Land Rovers in Atlanta in approximately June 2, 2003. This vehicle had 43,000 at my purchase and had some 5,000 remaining on the original factory warranty. This vehicle was and is in pristine condition and was serviced by Bear Valley upon my purchase. At 53,000 miles the torque converter and transmission went bad and had to be replaced at a costs of approximately $4,100.

While i did not purchase an extended warranty, this vehicle should not have had a transmission failure at 53,000 miles. Range Rover is supposedly the world standard for off road vehicles and I would argue that 53,000 miles well below what would be considered normal wear and tear for a Range Rover transmission. I talked to Bear Valley Rover, to Chattanooga Land Rover, and to Land Rover USA and was told that this was my problem and that Rover would not help me with the replacement of this transmission.

My 2001 Land Rover Discovery rolled over on 11-21 -03, resulting in total loss of the vehicle and bodily injury to me( broken clavicle) and my wife (scalp laceration). The vehicle started to sway/rock from side to side while I was still going straight on the road at about 45 mph.I was approaching a turn but this behavior started even before I attempted to make the turn. The only thing I did was to MINIMALLY adjust my position in the center of the lane I was in.

The SUV flipped on its left side (driver's) and slid several feet then rolled over completely and landed on a divider separating the street from a lake. I noticed that a long steel bar was hanging down from the front end . I did not realize till the following day that this was the stabilizing bar( technically referred to as track rod assembly).

I took pictures for documentation. I informed my insurance company of the problem . I explained to them that ,according to an expert ex- Land Rover mechanic I talked to, the way the SUV acted is consistent with loss of control due to loss of the stabilizing bar.

SUV is a total loss. My wife and I have fully recoverd from our injuries.

My daughter was recently in an accident in her 2002 Land Rover Discovery.

Left front tire drove into 2 ft ditch pull truck to embankment where front of truck struck embankment then rolled over.

Truck is totalled and passengers sustained minor injuries (so far that we can see)

On May 4, 2000, My sister and I were on our way to the mall. I was driving on a three way lane road, I happened to look in my left mirror to make sure I wasn't going to hit anyone when I saw all this white smoke behind me. I thought I was overheating, so I pulled over, turned the car off. I looked behind me in the mirror and saw a trail of some liquid leading to the car, that's when my sister yelled there's a fire under the hood. My sister and I had enough time to grab our purses and run out of the truck. I called 911, the police showed w/in 2 minutes, by the time the fire dept showed up, the truck was engulfed in flames. The truck was towed to a tow lot and is now still there.

I got a copy of the police report and brought to my insurance dealer, who told me my vehicle wasn't covered (I didn't have option 1 on the vehicle). I called my credit union where my loan is taken from and they told me they couldn't do anything, to just keep paying my loan. I called Land Rover in Natick, MA, they told me to call the headquarters. I talked with a woman over a course of a week, who had a Land Rover inspector look at the vehicle without me being there.

She told me the inspector couldn't find the cause of the fire and since the vehicle is a 1994 Land Rover Discovery with 136,000 miles, that they are not responsible for this. So in the meantime, I'm paying my loan without a car. I'm not looking for a new Land Rover, I just wish someone could pay off my loan so I can get a new vehicle.

That day and a couple weeks after, I was very emotional. I thanked God that my sister and I are fine, it could of happened a different way. Now everytime I see a Land Rover, I still get a little upset because I absolutely loved that truck, I only had it for a year and a half. To see my truck in flames hurt so much, it was my first vehicle, I took good care of it. I know it's just a material thing but I am stuck with this loan for almost $9,000, I just hope something can be done.