Jiffy Lube Reviews

I went to this place for an oil change and ended up with no car. My car drove in just fine... But when I went to turn it on to leave it made this weird noise for several seconds. I took it straight to getting it checked and there was too much oil and still appeared partly dirty. The oil was drained and the noise had stopped but took it back to Jiffy Lube anyway and told them. A couple days later the noise started again and we contacted them again. Now they're saying they won't fix it because its a sensor or because they don't know what I did when I left, and it must be my fault. No. My car was fine when I pulled in and not when I left. The workers heard it. But now you won't fix it. This is bull! No integrity whatsoever! Don't go there. I wish I could go back in time and not get that oil change.

** and crew at Taylorsville JL, on 4100 S and 2700 W were wonderful! Huge shout out to all of them. They were kind, honest, up front and diligent - they applied every discount they could find and they did a fabulous job getting my A/C running, after a year of nothing but hot air blowing out. Vacumming was complimentary, and they couldn't have been more welcoming and even inviting. Will keep returning as these guys are the BEST! Thanks again, **!

The employee Fatima was very hostile and rude to myself and her co-workers. Instead of her asking me to open my door to check me in she almost snatched the door open. The experience today was very horrible, but any other time that I’ve been to the Jiffy lube on Pendleton Pike I have never had an issue.

Service is going downhill. Misdiagnosed the car leak, but was lucky enough to have another mechanic verify the leak was diagnosed from the wrong area. This could have cost me a great deal of money if I went through with the original diagnosis. Also, our other vehicle went in a week early for a car inspection and the shop put on the current month instead of keeping the original month. PA state allows you to get your vehicle inspected up to 90 days early and keep your current inspection month. This place used to be reliable and quick but I no longer trust the service and what I am being told at the counter to be true.

I was quoted $118 for an oil change and tire rotation and then I get there and that quote was just for the oil change. And there needs to be an engine flush. It was a high pressure sales pitch and unfortunately, my pain was tired so I paid $223. And they only took 15 minutes to do all three? I don't think so. Their website won't give quotes either. I wonder why?

Jiffy Lube is always kind, considerate and conscious. They completed all the work in a timely fashion and were very explanatory to anything I needed.

On 4-21-2026, I went to the Jiffy Lube store # 2957 on US HWY 64 in Bartlett, TN. I have been a customer for over 10 years and ** who worked there was amazing and I always returned. The last 2 times I came she was not there and the service checks were below par. This time the changing the of oil was quick and efficient. However, the service check list was horrible. Do not say you are going to do something and then not do it. I had to ask them to check the tire pressure, and they only did 2 tires. The invoice says that the check lights were OK. They did not even check these because my next stop was to AutoZone to buy and headlight bulb, so I know this was not checked. I asked them to check the air filter and they said it was fine, but I was sitting right there and I know they did not check it.

I went for a simple transmission fluid change. 1st Mechanic did not fill up fluid correctly. 2nd Technician stripped the bolts and left part of my vehicle. Year later transmission still leaking. Could not repair damages.

Please do your research before taking your car to Jiffy Lube! On December 22, 2025, I took my vehicle to Jiffy Lube for a routine oil change. Approximately one week later, my oil light came on—something that had never occurred prior to this service. My husband returned the vehicle to the same location, where we were told the oil had already been changed, but they would “top it off.” This raised concerns, especially since my original visit took an unusually long time (approximately one hour), which now seems questionable.

Good afternoon. Bad experience with Jiffy Lube. Send my wife to change oil on car. She came back with bill of $200. Those guys did tire rotation on new car just to take advantage of a woman. She don't know anything about cars. Be careful. Worst place ever.

Don't take any car to this place. It is horrible And they are very unorganized, very rude, very disrespectful, Jiffy Lube on Wornall in Kansas City Missouri calls me a lot of depression and anxiety.

On 3/31/26, I went to Jiffy Lube at 6116 Baltimore National Pike to get a full-synthetic oil change that I already purchased on Groupon. When I arrived, a gentlemen came up to my truck in the parking lot by the name of **. I told him that I purchased a Groupon for the oil change and pulled it up on my phone. He said, "ok" and continued to provide service by driving my vehicle into the car port for the oil change. Everything was fine up until I went inside to pay for the oil change because the lady behind the counter told me that they do not accept Groupon. I informed her that I told the gentleman about my purchase and he said, "ok", so she went into the car area to speak with him about it. She came back with ** (the only reason I know his name is because I called a few days later and asked for his and the manager's name).

Went to the West Valley City UT location for a simple emissions and registration renewal. I sat for a half hour with nothing done on my vehicle. Four employees were working on another car. Can't they work on two cars at the same time? At one point, one employee disappeared into the restroom and was there for 20 minutes. I was there 45 minutes total. Don't go to Jiffy Lube unless you don't have anything else to do. I'll certainly never go there again!

I went in for an oil change, and they were kind enough to replace my brakes and rotors. They had a hard time getting my rotors off and come to find out a week later. They never put them back on correctly. I want to get my tires rotated. I had four studs, snap off my tires, because the way they put my tires back on my car after changing my brakes, they overtightened them and torqued more on top of it. My first mistake was going in for an oil change. And there was a kid there waiting for his car to get done. And they flooded his engine with oil, and it's an option oil change shop. I should have turned around and left. Let them do your oil changes. But don't let them touch any other part of your car unless you plan on having major problems with it.

I will start off by stating that my views are mine only, related to my experience and assumptions. This review is specifically aimed at the Jiffy Lube location in Brownsburg, IN. Not any other location. I commend Jiffy Lube on their ability to get an oil change done as fast as a fast food joint. That's it. Going back to my experience, I drove a Toyota for about 2 years and serviced the vehicle at Jiffy Lube. All seemed good up till beginning of 2025 last year. Seems like the location hired a bunch of **. Anyways, this one time I go into the shop to get an oil change done. Of course one of the attendants tries to use his sales tactics to make me get other services but I declined all and focused on only getting the oil change done. Seemed that may have rubbed him off a wrong way (again, at this point I was assuming but decided to let the thought go).

Very fast and reasonable price. Great Teamwork. Job done less than 20 minutes at 23193 Sandalfoot Plaza Dr. Boca Raton, FL 33428 location. They also tell you what should to be done such as changing air filter and cabinet filter. Love this location!!!

I normally can gain an oil change for 85.00. Perhaps that's already too much but recently went to Deer Park Jiffy Lube and asked for an oil change and they just went and began looking at other stuff w/o my authorization. Some slick guy then approached me talking about air filters and my wipers .. All of which were managed in 09/25. He seems to think talking loud made a difference? It was such a nontranspicuous event. I said no to services and still had a bill of 190.00 for an oil change. Never going back there Jiffy Lube translates to jiffy hustle you out of your money! I also do not remember giving them consent to link me to Carfax.. So they need to stop that!

I went Sun 1/11 to the new location in Rochester MN. I have a Kia Soul 2018 and they run through oil. Said topped off 2 quarts. Went to the cities and didn't go anywhere for 2 days. Never left roch/stewing. OMW to the cities I broke down. There was NO oil in my car. There was no way I went through all the oil. Called and manager was rude. Said he was sending video and never got it. He doesn't know if he only add 2 quarts from the bottom or the top. These people are scammers. I had to pay $200 for a 27 mile tow.

I went to the station on Sepúlveda and Victory asked if I could get some air for my tire. The manager was not too friendly and said I had to wait until they finished doing all the cars ahead of me. I was on my way to work and I was worried about my tire. Even though is not a tire shop I thought they might be able to help so I decided to ask another worker Hovo.

I had my oil changed at Jiffy Lube on 12/29/2025. The person filling my transmission fluid overfilled my transmission by two quarts of fluid causing my transmission to burn up on 01/04/2026. I went to the store that did the job with pictures and showed them how much they overfilled my transmission. They sent a mechanic to my house which verified the issue was true. The regional manager said that the VP of the company didn’t feel they were responsible for repairing my transmission, even though their mechanic verified the wrong doing. I am very disappointed in how this company handles their employees mistakes and the customer is left paying for a damaged vehicle.

I have been using Jiffy Lube since the early eighties and each one is different when it comes to staff and services. On 12/27/25, I recently used the services of the Jiffy Lube which opened last month located at 3928 Cobb Parkway) in Acworth, Georgia. I had my oil changed and the service was extremely professional, the staff were on point for customer service and their communication between employees for safety purposes was great for staff and driver safety. I would like to commend the services provided by Mr. Andrew Sullivan, Mr. Steve Clance, Mr. Jordan Voster and Mr. Brian Jackson for their professionalism.

On November 18th, I brought my 2012 Dodge Ram to Jiffy Lube Store #2093, (32nd street and Thunderbird) for an oil change. Immediately upon leaving, the check engine light illuminated. I returned immediately and spoke with a staff member named John who denied responsibility and even LIED and said my check eng light was on. Manager Edward confirmed, via diagnostic scanner, a Cylinder 3 Misfire. (Offered to repaid for 1000.00, I took the vehicle to my personal mechanic, Lovari Automotive LLC. Initial diagnostics (spark plugs/points replacement) cost $700.00, but did not solve the core problem. Further inspection confirmed that Jiffy lube used 0w20 vs 5w30. several times and the prolonged use of incorrect oil viscosity may have caused catastrophic damage, specifically to the camshaft and connecting rods.

Very much overpriced for oil change, flush the radiator, change valve, cover gasket, replace boot and spark plugs. Everything way overpriced. Charged me $71 for spark plugs which should of been $24 or so and other items overpriced. Some of the workers were rude. Only one mechanic was very good. I recommend going to whoever services your vehicle and let them do the work, not Jiffy Lube.

The end of October 25 took my 2014 Toyota Rav 4 to the JeffyLube on Juan Tabo in Albuquerque NM. Oil change was requested service technician pulled engine filter and cabin filter. Not requested. Service manager indicated car needed new filters and breaks. Not requested. Oil change requested. Synthetic! Not sure if used. Drove car to Vegas NV. Ran out of windshield fluid checked engine oil 3 weeks later and found engine oil will below first dot on dip stick. Returned to Jeffy and told manager. He stated car is high mileage and cause. I always check car regularly and it has never gets that low. They filled again. Drove car for two hours and smelled of oil. Pulled over oil cap left off and not on engine any where. Oil all over engine. They produced a cap and sprayed car engine with decreased. I told manager let me check level before I left. Still low. Incompetence at it best.

On Aug 23rd of 2025 I took my 2024 Toyota Sequoia to jiffy lube 6006 S. Virginia St Reno Nv. On October 13th 2025 the oil filter fell off and seized my entire engine and Jiffy Lube refuses to pay for any repairs. So far the repairs are almost $30,000. I learned that this company does not stand behind their product or service and does not guarantee anything. Now my car sits at a dealership not getting fixed and I’m paying a car payment on a new car you can’t drive. This company needs to be held responsible

Customer beware: I've never posted a complaint on facebook, but I felt I should warn people about what happened to me. I took my car to Jiffy Lube at 1515 Los Angeles Ave next to Mc Donalds. I was the only car there so I felt I would get good service. I had a $15 off coupon so I expected a fair price for (signature service). I sat in the car and watched the technician change the oil and the oil filter. About 8 minutes. He then asked me to go in the office so he could bill me out. The bill was $119.48 after the $15 coupon.

On Wednesday October 29th, 2025. I went to Jiffy Lube at Springfield Pennsylvania 19064 for oil change, two day I found out the oil was leaking for my 2008 Mercedes cls550, I went to the location and the technician tell me that when he was doing the oil change he notice that excessive oil in the car but no one inform me about this, if I have know I will not do the oil change, this is unprofessional. The car have been leaking oil for 2 days, I pay $168 for that wacky job.

Went in for oil change. They lost the brake fluid cap and stripped out oil plug. Then they had the audacity to want to charge me for “fixing” it. They gave a bogus email to file complaint with Jiffy Lube.

This branch has criminals working. Purposely damaged my wife's transmission during a fluid change AND loosened the undercarriage shield protector almost causing a major accident. Would sue them if I had the time and money.

I arrived when no other vehicles were present and stated that I would like an oil change only no further services. I was then presented with two of my filters with a recommendation of them being changed even though I stated I did not want any further services. I was then quoted the price which seemed very high, but I had found a coupon online so that was helpful. I was told it would be 15 to 20 minutes and 50 minutes later it was finished on my receipt as you can see it stated that the floors were vacuumed and that task was completed. You can also see by the photos… Absolutely did not happen. I did not ask for my floors to be vacuumed as part of the service but if you’re stating on the receipt that it was completed and it was not, that’s not going to work for me.

Jiffy Lube is a rip off. My wife went by to get a battery. As jiffy lube carries interstate batteries which i insist on she went there as we knew they carried them. 305 dollars for an interstate battery.. which was about 50% more than I thought it should cost. I called another interstate dealer about a block away that I was unaware of prior to looking on interstates website. Blacks Tire Service. They quoted me over the phone for the same battery 225 installed.

Great service and friendly staff, let me know how long it was going to take. Everyone very cordial. Work done was thorough and complete, Vehicle as clean as it was when I started which is very important to me.

I took my vehicle to Jiffy Lube in Wylie, Texas to have a simple lightbulb replaced, and it ended up costing me far more than expected. During the service, they shorted out a fuse block, which resulted in significant electrical issues. I had to take my car to an ASE-certified mechanic to get it properly diagnosed and repaired at my own expense. What is worse is the complete lack of accountability. I have tried multiple times to reach out via phone and email, but they have ignored all my attempts to resolve this issue. I expected a company like Jiffy Lube to take responsibility for their mistakes, but they have shown no interest in making this right. I would strongly caution others to think twice before trusting this corporation with your vehicle. A small job turned into a costly, frustrating experience that could’ve been avoided with proper care and customer service.

Waited 2 hours for an inspection just to charge me and say I didn’t pass. Went to real mechanics and passed within a few minutes. Don’t waste your time and possibly risk your life because of their carelessness not tightening your lug nuts properly.

I received outstanding service today at Jiffy Lube. The employees, Brandon and Inder were both extremely professional and polite. It is refreshing to see young men who are hardworking and who take pride in what they do. Thank you! This Jiffy Lube was in London, Ontario at the corner of Oxford and Wonderland.

I am a 70 year old 100% (combat) permanently disabled veteran. Last week I took my vehicle to Jiffy Lube, Lomita, CA (Store#930) for a simple oil change. While waiting, I was informed that my brakes were "metal to metal" and needed urgent repair, then my power steering fluid was contaminated, then my transmission fluid needed replacement, then my radiator needed to be flushed. I OPTED FOR JUST THE OIL CHANGE ($99) with a coupon. The next day I noticed oil had been leaking and two large oil spots in my driveway. My vehicle has never leaked oil.

After more than 15 years of loyalty with Jiffy Lube and at least 4 different vehicles I was lied to when I brought my vehicle in for service. I was assured when I asked about the price that I would get the regular discounts (1 being my loyalty discount which I believe was a $10.00) coupon and the other a senior discount since I am certainly a senior. When It came time to pay the bill the cashier/manager who I've seen for years said I was not in the system and perhaps the guy put my license number in wrong. WRONG! I even had 4 previous Jiffy Lube stickers that were still on my windshield to show the dates that I had been in.

I have been using Jiffy Lube in Portland Oregon on Sandy for at least 10 years and have had excellent service. I switched over to the Vancouver WA store on 68th and they were just as good! People were warm and professional. Service was fast and they always take coupons for a reasonable price discount. I had options on oil filter brands and air filters were offered only as needed.

127.00 for a synthetic oil change. I (husband) was super busy, so had the wife take it there. Guy was super high pressure to upsale, and rude. Never send your wife to these crooks. And the drain is on way too tight.

I brought my car in for an oil change at this location and left with over $6,000 in cooling system damage. The manager initially admitted fault and told me they would cover repairs and rental costs. After towing my car to a dealership, they reversed that promise and denied responsibility. I’ve now had to file a small claims lawsuit to recover the cost of the damage, and I’ve been left without reliable transportation and paying out of pocket to rental car, and stuck with a huge bill for the damages they caused as a result. I tried to resolve this directly, but I’m disappointed in how this was handled. Be cautious, and get everything in writing if you choose to use this location. They have been not reliable or honest. This happened the location 1051 Country Club Dr Mansfield Texas, 76063.