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Jeep
Jeep Grand Cherokee
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Jeeps look good but under that brawny sheet metal, they're Chryslers.

Kellsie of Hayward CA (07/19/08)
My Jeep 2003 has had numerous issues with it, including the transmission failing & 8 recalls the dealer NEVER notified me of. I found out about them when the transmission went out - it stalled on the freeway. In may the power steering fluid pump & a hose broke and it cost me over 1K to get it fixed. I'd only had the car back for a couple of weeks & only driven it 3 times when it died on me again. This time it was on the freeway during the morning rush hour. There was a clunk, a grinding noise & then all of my lights came on & the vehicle lost all power. When it was towed back into the service department at Hayward Chysler Jeep , they told me there was a sensor in the transaxle that needed to be replaced. About an hour later they called me again & tried to tell me I also needed to have all of my spark plugs & points replaced at an additional cost of 800.00. I told them no, a sensor going out should have nothing to do with my spark plugs. We went to pick up the Jeep & it barely made it home. It shakes & dies & is now un-driveable. I still have 2 yeras of payments left on this lemon & I will never buy a jeep again.

David of Hinsdale, IL July 16, 2008

David of Hinsdale IL (07/16/08)
We had a 2005 Jeep Grand Cherokee Limited with approximately 38,000 miles until it was destroyed by fire last week. We have had constant transmission problems with the car since new. The transmission was replaced at approximately 7,000 miles. Even after the new transmission, the car was back at the Jeep Dealer 9 to 10 times with the same transmission problems. Always getting the run around from the dealer saying the car is fixed, only to be back in short order for the samething. Never even had a loaner for us. In fact twice in the last 6 weeks leading up to the fire. Luckily a police officer was directly behind the car when the fire started and witnessed the whole thing. the policeman stated that he thought the transmission fluid leaked onto the exhaust and thats what caused the car to burn. Went on to say the fire was into the engine compartment and the passenger compartment in 90 seconds. Prior to the fire, Chrysler refused giving us a replacement, buyout or even another new transmission. Now, Chrysler Customer Claims Resolution Group has advised us they have found no indication of a manufacturing defect that caused the accident. The car never towed anything and was never off road. This vehicle was equipped with the 5.7 Hemi and a QuadraDrive II transmission. Obviously a new vehicle shouldn't have reoccurring transmission problems and certainly shouldn't start on fire.

Ron of Ananheim, CA July 15, 2008

Ron of Ananheim CA (07/15/08)
About 40-50 times my jeep has lost power and made grinding noises and I have had to pull off the road or Freeway. Once I stop I am able to start up agian with no issues for awhile and then after bfrom several miles to many maile it will happen again. I took my jeep to the dealer (Don A VEE) in October 2007 and they say they replaced some faulty comuper parts. but some after that it started again.. after several month the power loss is / has gotten worse . I took the jeeb in today on 7/14/08 and the dealer replaced some parts call computer flasher new 2007 parts. I am very concern that this issue could cause some danger while driving soon

Sarah of Alta Loma, CA July 14, 2008

Sarah of Alta Loma CA (07/14/08)
My complaint is more of a concern. I have a '04 Jeep Grand Cherokee Laredo. About 2 years ago the passenger window just slid into the door. I took it to Jeep and they said it would cost about 500. to be fixed. Well, I haven't that kind of money to repair it and have been putting cardboard and such to keep window up, till I have money. But a friend of mind was kind enough to look at it today and found the cable wire had been broken. He finally found one to replace it, put it in and the window motor broke that too. I just happened to go on line today to check out possiblities of how to fix and ran into the website:forums.automotive.com/70/16389/general-auto-repair/2001-jeep-grand-cherokee-power-windows-defect/page10.html - 78k, which told of all these other people and the Jeep window problems they too have incountered. So now my worry is, even if I get my window fixed by installing a regulator that the others too will break and that they will only work for up to 15 months anyway. I would rather have manual windows than deal with this. And I cant afford this anyway. Can't Jeep/Chrysler do a recall and fix this problem. I constantly worry about theft and rain damage, etc.. And my air conditioner won't work correctly either with this on going problem.

Brandon of Troy, MO July 9, 2008

Brandon of Troy MO (07/09/08)
Since the first day that I bought my Jeep Wrangler 4 door I had nothing but problems. I had a broken front door hinge that took the body shop (they sent it to) three days to fix. When it returned to the dealership they realized the paint didn't match the new hinge to the door, so they sent it to another bodyshop. They had my Jeep for 2 more days because they couldn't get the paint to stick to the door. When I received my Jeep I noticed the bodyshop painted under the hinge with a touch up brush. I spent 30,000+ for a brushed up Jeep, and drove around in a dodge neon for a week. My Jeep isn't a stock Jeep the dealership put a 3 inch lift and 35 inch tires with 18 inch custome rims on it before I purchased it. I have a really nice looking Jeep with a crapy touch up job. I told them as long as they were going to warrenty the parts and if any rust happened to show up over the life of my Jeep then they would be responsable and they agreed. Next problem that I had was and still is rain leaks into the Jeep around all of my doors especially my front passenger door and drivers rear door. My back floor board has had standing water in it, and the front passenger leak soaks my passenger seat. It is very embarassing and could create a health hazard when mold and mildew start to grow under my floor mats, or in my seat. My Jeep has been in the shop at Century several times and everytime I have my oil changed I ask where they are on finding a fix for my problems. I also have a rattle on my drivers side in the door that had the hinge fixed they can never recreate the problem, but I took the Jeep in and showed Kevin the sales manager the water spots and the wet seat from the rain we had that day. He told me his service manager would be calling me that was 4 months ago and Kevin is dodging my calls. When he is confronted with these problem by me he acts really busy and tells me he will get right back to me, but never does. I want my Jeep fixed or the money owed on the Jeep and they can have it back.

Matt of Butler, PA July 9, 2008

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