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Jeep
Jeep Grand Cherokee
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Hot Seat Recall for Jeep Grand Cherokee
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Complaints
Unintended acceleration
Wading depth
Other problems
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Recalls
Jeep Wrangler, Dodge Nitro Recall
Jeep Liberty Suspension Failure Recall
Feds Expand Jeep Liberty Probe
Hot Seat Recall for Jeep Grand Cherokee
Jeep Wrangler Investigation
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More about Chrysler

Jeeps look good but under that brawny sheet metal, they're Chryslers.

Travis of Ferndale, WA July 27, 2008

Travis of Ferndale WA (07/27/08)
In the past 9 months I've had to replace two window regulator assemblies on my 2004 Jeep Grand Cherokee. I live in Washington state and the first time it happened was at the end of October. I was returning home when I heard a pop from the passenger side. Then the window slowly started to lower and didn't stop until it was fully down. It was very rainy at the time and I had to drive to the repair shop with plastic taped over my window, not very safe.

The second time was last week driving down a road at 45mph. I was startled when I heard two loud pops from the driver's side and the window started to drop. It didn't stop until it was completely down as well.

Each repair has cost me a little over 550 apiece.

Trish of Hemet, CA July 21, 2008

Trish of Hemet CA (07/21/08)
I bought a 2007 Jeep Liberty and within two months, my driver side window broke, the cable broke. Went in and got it fixed, again with the passanger front side window and again a few months later with the driver side passanger window. Now at 36,480 the driver side broke again. No one wants to fix it at the dealer (I didnt buy the X warreny) and now I have to pay for it. I'm just upset that this is a know problem and nothing is being done about it.

Melissa of Trumbull, CT July 20, 2008

Melissa of Trumbull CT (07/20/08)
I bought my Jeep Liberty brand new in 2005. My first big life purchase. I have had it for 3 years and have put 71,000 miles on it. A few weeks ago, the engine light went on. Took it in for service and they say that 3 coils on the left side of the engine broke. Cost to repair 2000. They repair it, only to find that the noise did not stop. They must now go back in to determine what the noise is. Now, they determine that some other engine part has broken and the cost to repair that is 5800. Total 7,800. For a car that is only 3 years old, it should not be having these problems. I called the 1-800 number for help and was pretty much told that I was on my own. I find this to be very poor service and a very poor quality car. When I bought the Jeep I expected to have it for a long time. Now, I am stuck with a 7,800 repair bill and still owe 10,000. I will never again buy a Jeep. I am paying on a car that is not driveable and has been in the repair shop for 26 days. Other dealerships stand by their cars, why doesn't Chrysler Jeep???

Kellsie of Hayward, CA July 19, 2008

Kellsie of Hayward CA (07/19/08)
My Jeep 2003 has had numerous issues with it, including the transmission failing & 8 recalls the dealer NEVER notified me of. I found out about them when the transmission went out - it stalled on the freeway. In may the power steering fluid pump & a hose broke and it cost me over 1K to get it fixed. I'd only had the car back for a couple of weeks & only driven it 3 times when it died on me again. This time it was on the freeway during the morning rush hour. There was a clunk, a grinding noise & then all of my lights came on & the vehicle lost all power. When it was towed back into the service department at Hayward Chysler Jeep , they told me there was a sensor in the transaxle that needed to be replaced. About an hour later they called me again & tried to tell me I also needed to have all of my spark plugs & points replaced at an additional cost of 800.00. I told them no, a sensor going out should have nothing to do with my spark plugs. We went to pick up the Jeep & it barely made it home. It shakes & dies & is now un-driveable. I still have 2 yeras of payments left on this lemon & I will never buy a jeep again.

David of Hinsdale, IL July 16, 2008

David of Hinsdale IL (07/16/08)
We had a 2005 Jeep Grand Cherokee Limited with approximately 38,000 miles until it was destroyed by fire last week. We have had constant transmission problems with the car since new. The transmission was replaced at approximately 7,000 miles. Even after the new transmission, the car was back at the Jeep Dealer 9 to 10 times with the same transmission problems. Always getting the run around from the dealer saying the car is fixed, only to be back in short order for the samething. Never even had a loaner for us. In fact twice in the last 6 weeks leading up to the fire. Luckily a police officer was directly behind the car when the fire started and witnessed the whole thing. the policeman stated that he thought the transmission fluid leaked onto the exhaust and thats what caused the car to burn. Went on to say the fire was into the engine compartment and the passenger compartment in 90 seconds. Prior to the fire, Chrysler refused giving us a replacement, buyout or even another new transmission. Now, Chrysler Customer Claims Resolution Group has advised us they have found no indication of a manufacturing defect that caused the accident. The car never towed anything and was never off road. This vehicle was equipped with the 5.7 Hemi and a QuadraDrive II transmission. Obviously a new vehicle shouldn't have reoccurring transmission problems and certainly shouldn't start on fire.

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