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Jeep
Jeep Grand Cherokee
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Complaints
Unintended acceleration
Wading depth
Other problems
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Recalls
Jeep Wrangler, Dodge Nitro Recall
Jeep Liberty Suspension Failure Recall
Feds Expand Jeep Liberty Probe
Hot Seat Recall for Jeep Grand Cherokee
Jeep Wrangler Investigation
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More about Chrysler

Jeeps look good but under that brawny sheet metal, they're Chryslers.

Kathleen of Glendale, AZ September 1, 2009

I purchased a 2007 Jeep Liberty on 7/22/07. Since that time, I have had to have the power window regulator replaced on 3 of 4 windows, one window needing to be replaced twice. Fortunately for me the vehicle is still under warranty. I have reviewed the complaints on consumeraffairs.com and see that this is a very common problem. The service advisor at my local Jeep dealership, Moore Chrysler/Jeep in Peoria, Arizona shrugged it off, telling me "Oh, yeah, that's a real common problem".

I am concerned that when my warranty runs out, this will be a continuing problem. I had intended to keep this vehicle for the long term and am disappointed that Jeep does not seem to be concerned about this. This is potentially very costly. Is there any recourse for Liberty owners? I can see that this could potentially be a safety issue. One would think that Jeep would not treat this as lightly as they obviously are.

William of Danville, CA September 1, 2009

While stopped at a red light the engine revved up and the car jumped forward, hitting the car in front; even though I applied the brake. My Jeep Grand Cherokee suffered heavy front damage and the other car was badly damaged in the rear. Our insurance covered most of the cost.

nicholas of salinas, CA September 1, 2009

i have a 1999 grand cherokee limited and it is having a stalling problem. so i looked up the problem and found the their was a recall sent out for that problem. so i called my jeep in salinas and explain what was wrong with my and about the recall and they are refusing to fix it for free. i dont think this is fair if their was a recall sent out for it no matter were i bought it from they should fix it At no cost to me.

Matthew of Liverpool, NY August 20, 2009

2007 Jeep Wrangler. Purchased on 4/14/09. (it was a gift from my uncle and the sale price of 16,504 plus tax and title fees was paid in full) 3 weeks later (on 5/10/09)the vehicle caught on fire while I was driving it. (fire started under hood) Only the frame remained by the time fire fighters put out the fire. Vehicle had less than 30,000 miles and was less than 3 years old.

When Geico, Ins. Co refused to cover loss (vehicle had proper liability as well as collision coverage with "Geico".) I filed a warranty claim with "The Chrysler Group, LLC." "Chrysler" did inspect the vehicle and refused to cover loss. "Chrysler" stated that they found "no apparent defects". However, vehicle was burned and nothing remained except the frame of vehicle. Several mechanics I have spoke to state that any defects would be nearly impossible to identify due to the extent of fire damage to the vehucle.

I did file a complaint with the "Attorney General Bureau of consumer frauds and protection" division in Syracuse, NY. I am presently waiting for a response from them.

However, I have since learned of several recalls on the 2007 Jeep Wranglers. Including one recall with the 2007 (3.8 liter engine) (same engine that was in my wrangler.) This particular recall was due to many complaints of vehicle cathing on "fire". I need to contact the "fraud division" and be sure they are aware of this recent news regarding a defect that can cause the vehicle to catch on fire.

Courtney of Norfolk, NE August 13, 2009

I have a 2003 Jeep Grand Cherokee - the window regulators keep failing, costing 300 each time for parts and labor. My repair shop indicated it is a design flaw. 600 in repairs costs to date.

Peggy of Minden, NV August 11, 2009

I bought a 2007 Jeep Liberty and have owned it one yr. the window regulator went out and now they want to replace it at my cost and the window too (450.)

If this was faulty regulators (many postings) why is this not a recall. I am 83 y/o and felt this was a safe vehicle. Warranty wasn't good, up to 36000 miles and now I have 43,000.

Is this a money maker.

patricia of micaville, NC August 9, 2009

I have a 2000 jeep cherokee that keeps stalling and I have changed the crank shaft sensor, camshaft sensor and the coil pack still haveing the problem with it stalling and running rough. I also have three kids that ride in this car everyday. If i or my children get hurt in this car because nobody seems to be able to figure this out is the jeep people going to be responsible for us or would they rather figure the problem out and let people know how to fix it .

Jeannie of Mounds, OK August 6, 2009

Well, I have a 2008 Jeep Liberty and come to my surprise of only having it 18 months the drivers side window wouldn't go up. I couldn't believe it took it to the dealership said it will cost 270.00 to fix. I said oh my gosh I can't believe it its just a 2008 model I expect it to last longer then this. Anyway I'm still going around with the regulator not fixed. Could I sue the company if something awful happens. If Chrysler knew about this why don't they fix it or recall them especially when someone gets a new one. This is ridiculous.

Angela of Stroud, OK August 5, 2009

I own a 2002 Jeep Liberty. The window regulartors have to be replaced almost every year. I took the vehicle in to two different dealerships when it was under warranty and they said no problem found. Since the warranty has been out I have replaced four or five times now. This is a very dangerous situtation because the window just falls- if your going down the road it is startling and the thump thump of the rear tires can really hurt your ears. When this happens the car is not secure and you must have it fixed immediately.

Norma of Avondale, AZ August 4, 2009

This problem is all over the internet. 2004 Jeep Liberty started having problems with windows following down within one year of purchase. Has been "fixed" at least once a year or more since then. Last time it was only six months. This is unacceptable to me as I purchased a new vehicle to minimize the occurrence of vehicle failure and unforeseen interruptions of use. When this occurs vacations (road trips) are ruined, rain and other weather enters the vehicle, it cannot be secured and you have to drive around unable to secure your vehicle. It is difficult even to drive home on the freeway but also unsafe to take side streets, etc. during evening hours. It is basically just a pain and I do not understand how in five years, Jeep has not been able to figure out how to solve this problem. It is like an additional source of income to them, so I guess they have no reason to.

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