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Jeep - Unintended Acceleration

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Georgina of Park City UT (09/12/07)
On May 26th, 2007 my husband was about to borrow our son's 2003 Jeep Grand Cherokee Overland, which incidentally, we had purchased earlier in the year expecting it to be a safe and reliable car for college. He had just hitched the trailer to the vehicle's tow hook as it as faced down our rather steep driveway situated on the side of a mountain. He got behind the driver's wheel, and I climbed into the front passenger's seat. He placed his foot on the brake, intending to put the vehicle in gear, and once the vehicle was placed in drive, it suddenly accelerated violently forward.

He attempted to steer the car to the right where a dirt berm would slow the motion. The vehicle impacted the hillside and rolled onto the top and over onto it's wheels. We were bruised and badly shaken up, but thankfully not seriously hurt. However, had my husband not taken this evasive action, I'm sure our four children would have been orphans by now. Fortunately after the first roll, the trailer got caught in some trees which prevented the car from further rolling further down the driveway and then possibly continuing down the mountain side!

Even though the police supported our case with the evidence found, Daimler Chrysler concluded that it was driver error. My husband is a meticulously careful driver with an excellent driving record. We are immensely aware of the caution required on such a steep slope, especially when in the process of towing a trailer, so why on earth would he suddenly accelerate with full force down such a steep driveway and then decide to turn right into an embankment to stop?

Thankfully it happened to us, and not to our two sons who were later going to drive almost 2,000 miles across country to go back to college together. Imagine how easily driver error would have been labeled at this age group. I have written to the Daimler Chrysler Customer Claims Resolution Group and to the five Directors of the Board of Daimler Chrysler, explaining what had happened.

The only response I received was a brief and rather flippant letter from the Customer Claims Department denying that there was anything wrong with the vehicle but thanked me for raising my concern! I think it is outrageous that such a large organization should be allowed to get away with this at the customer's expense. I wonder how many more people this could have happened to, only they were never able to tell their story?

Gaynell of Covington, LA July 14, 2007

Gaynell of Covington LA (07/14/07)
My Car was purchased in Feb 2002 in July 2002 I was picking my up child from a birthday party at a local gymnastic center when my Grand Cherokee accelerated into the side of the building causing thousands of dollars in damages. Luckily it hit the men's bathroom which was unoccupied at the time.

Gail of Hockley, TX June 26, 2007

Gail of Hockley TX (06/26/07)
Twice since March my 2007 Jeep Liberty has experienced unintended acceleration. This Jeep is only 3 months old.

The first time the Jeep accelerated on its own I was pulling into my own garage and it accelerated into the wall, pushing the filing cabinet in the garage through the wall. We had to have the sheet rock replaced, but have not bought the hardiplank to replace and repair the outside of the house. Today the Jeep accelerated over a hill on a windy wet back road, but THANK GOD there was no one else on the road at the time and no damage done. Is this a common problem with these new vehicles? Whom do I need to contact to address the problem?

Brian of Chesterfield, MI April 25, 2007

Brian of Chesterfield MI (04/25/07)
The car has recently accelerated violently on four occasions, without pressing the accelerator; the most recent was yesterday morning. While backing the car slowly, it suddenly accelerated. I pressed the brake pedal as hard as possible to stop. Two wheels spun (4wd) and made black marks on the pavement. Engine then slowed and acted normal. I looked down at my foot on the brake to be sure nothing was touching the accelerator.

The dealer says they have never heard of such a thing, and couldn't replicate it. It is clearly dangerous to drive this vehicle.

Kim of Olean, NY April 8, 2007

Kim of Olean NY (04/08/07)
I have had two incidences while driving my 2007 Jeep Grand Cherokee, the first time I was coming over a hill approaching a stop sign as I applied the brake the RPMs reached 6000 I was able to stop the Jeep with no problem with the brakes I put it in neutral and the RPMs continued to raise so I shut it off. I restarted and drove away fine.

Just lastnight I was driving to work while going up a very steep hill that has many twists and turns not to mention only small guard rails to keep me from plunging to my death the Jeep started to accelerate on its own and the brakes became hard I kept stomping on them until they finally grabbed and I could slow down enough to pull over put it in neutral and turn it off.

This happened twice and I am now terrified to put my children in that vechicle. Unfortunately it is Easter Sunday so I am unable to contact my local dealership.. This is a lease vehicle with LESS than 2000 miles on it. I really hope something is done with this.

Jayne of Englewood, CO March 8, 2007

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