Jeep

We purchased our 2007 Jeep Commander with less than 30,000 miles and the car only had one owner. Several months after purchasing the car, we had several instances where the car would just shut off. We took it to a local Jeep dealership a couple of times and they said they could not find anything wrong. Six months after we bought the car, it left me stranded in December at 10 pm on a major highway. I had to have it towed. The water pump went out. I was able to pull over as soon as the engine light came on. We had the repair done, but the car always had a slight vibration and just did not seem to have the power it once had.

We took it to the dealer three times after that. The first time, they said they could not find anything wrong. The second time they adjusted something and the engine light, that had come on, went off. They said everything was okay. After two days, the engine light came on again. We took it back and they said one of the coils was bad, so we replaced it. Two weeks later, I left work and the car was vibrating so hard when I started it. I thought the engine was going to blow right there. I turned the car off and had it towed to the dealership on 2/17/12 and as of 5/22/12, it is still there. They replaced the engine and the new engine overheated due to a defective part. We were advised a new part was ordered, but we are still waiting.

We went to get the VIN off of the car about a week ago to turn off our satellite radio since we were not getting to use it and a rat had built a nest in the dashboard and chewed our owner's manual. They have had our car for almost 3 and 1/2 months. We have been dealing with Chrysler's customer care along with the dealership, but that has been a disappointment at best. They give us dates of when the part will arrive after we call, but they don't follow up on anything. If we don't call, we get no information. I have owned a Ford Escort that I bought new and drove it for 13 years until someone hit it and it could not be repaired. I have a 2000 Honda CRV that I bought new and after all these years, I am just now having to repair the air conditioner and some other minor things due to wear and tear over the years (the Honda now has 180,000 miles).

I have bought several other used cars which I paid only a few thousand for and have never really had any problems with them. This is my first experience with a Chrysler product and I will never purchase another Chrysler again. After doing some research, I now see the issue with the car shutting off was a known issue with a module and they knew it all along and lied to us about it rather than trying to fix it. They might look good from the outside, but the craftsmanship and the service were terrible.

I was at drive-thru getting coffee when all of a sudden, the horn started sounding, wipers turned on and wiper fluid started spraying. I called the dealer who said to bring it in. I did and because they couldn't replicate the issue, they documented it and sent me on my way. No problem, bring it in right away if it happens again. After researching the issue on the net, I found it's a common issue with 2008 Wrangler models and Chrysler is not doing a recall. I am seriously disappointed with Chrysler. This is the only vehicle I have wanted since I was a child. To finally be able to afford one was a dream come true. I brag about how wonderful my Jeep is, but now I feel embarrassed that its reputation is being tarnished by a company that does not support its product. If they do a recall, own up to it, I will feel more confident in recommending this vehicle. Until then Chrysler, shame on you.

I have a 2012 Jeep Rubicon that is sitting under a tarp at the dealership I purchased it from, waiting for a replacement cylinder head. Apparently, this is a known issue to Chrysler and instead of contacting owners to replace the heads, they are riding it out to see who all complains about it. Well, mine has cracked and two weeks later still no cylinder head. I opened a case with Chrysler Jeep customer care and have a case number. Finally, I talked to my case manager after four days of calling and he tells me it will be another week before the dealership even gets the new one and refuses to escalate my complaint higher. I have a $38,000 vehicle and I can't drive it. What am I driving? A Ford Focus. Really? Not even comparable. Beyond angry.

I was pulling out of a parking lot onto a busy highway, when my 2008 Jeep Wrangler started honking and the lights started flashing. It stalled for a few seconds, then I started driving again. I made it 1/2 block to the stop lights, at which time, it did it again and stalled completely. I was able to coast through the stop light and turn onto a side street, where it stopped in a very unsafe area.

I immediately called for help and couldn't even get to make my hazards go on. We have since had it towed to a dealership, and we are waiting to see what they come up with. 1 month ago, the stabilizer bar went, causing us to be thrown into oncoming traffic over in Detroit. We had that fixed (quite a cost) and found out this is also a common issue with these jeeps.

From reading on the internet, both these things are common problems, but Jeep will not own up to these things. These trucks are horrible and unsafe! We bought ours new, and we have never gone 4x4ing or abused it in any way! We still owe 2 years of payments on this piece of junk, and we are afraid to drive it, because it is a death trap!

I brought my 2007 Jeep Commander with a 4.7 V8 into Cherokee Chrysler for a tune-up and was told that I had a warped head that needed to be replaced. I was told that Chrysler would not stand behind their 5 year/100,000 warranty because I was 5k outside of the warranty mileage, but that if I was the original owner, Chrysler would have. What difference does it make if I am the first owner? I then waited for 3 weeks being constantly told that parts were on order and the dealership could not tell me when the parts would be in or when the car would be ready. I was so mad by that time that I had the car towed to a local mechanic who had the issue repaired in a week. He told me that Chrysler knows there is an inherent design flaw in that motor's head and gaskets and has since been redesigned in the latest vehicles because of this.

This is inexcusable treatment by a an elite southeastern region dealership! One of two things is wrong here. Either Chrysler needs to support the cars they sell and have parts available for service or the dealership needs to work harder to find them. To add insult to injury, because of the way that my vehicle was stored, the battery ran down and had to be replaced. So to add to the $3K bill, l had to pay a 5% ** tax because the dealership was careless.

I had top and bottom ball joints go bad on my 2003 Jeep liberty and the dealership in Slidell was going to replace them because there was a recall on them. Chrysler claims there was no recall. At first, they said I should have waited for the part to come in at the dealership in Slidell. The part never did come in and if my son wouldn't have changed the part, who was going to pay for the accident? Then they claim it was taken care of in 2006. If they would have changed them in 2006 which they didn't, don't you think six years is a very short life span for ball joints? Why does the government keep bailing these car companies out when they are cheating the American people? I am very unhappy about all the lies and I think they should pay for the job.

The Electronic Shift Modules are faulty on 2006 model Jeep Commander Esmeralda. The manufacturer is aware of the problem and refuses to recall the product or make part available outside of the dealer. This simple fix has cost me hundreds of dollars to fix twice. I'm on my third repair and the dealer will not admit faulty craftsmanship.

On 3/26/2012, I took my 2007 Jeep Grand Cherokee in for a service at Palace Chrysler Jeep and had the transmission filters replaced. After picking up the auto on the 27th and on the 13th of April, after diving 920 miles, the transmission was found to be 3.5 quarts low on transmission fluid. The dealer has not returned my calls after 11 days, nor has offered any options as what to do. There has been no offer of any extended warranty, due to potential internal damage or premature wear. There hasn't even been an offer to change out the fluid and look for any damage that may have occurred. I don't get it! I've had many occurrences with Rochester Hills Jeep with the engine oil never being full; sometimes the fill cap was left off during something as simple as oil and filter change, and now this. What is it with the dealers and fluids?

I have a 2003 Jeep Liberty and I was having problems with top and bottom balljoints. On the internet I saw there was a recall on them. When the dealership who said there was a recall tried to order them, they still never came in because the dealership can't seem to get them in. My son had to change them because they were so bad. We couldn't wait for them or I would have had an accident. When I got hold of them at the corporate office, all they did was lie. They said that they were changed in 2006. Does anybody see anything wrong with that? Since when do the top and bottom ball joints go out in less than 6 years? They also said there wasn't a recall. They just won't own up to their mistakes. I am not at all happy with Chrysler. They should pay for the ball joints, not me.

I have a 2009 Jeep Grand Cherokee which has been impeccably maintained. Oil changed every 3000 miles since day one. I have 72,000 miles on the vehicle and I'm starting to hear a faint noise at idle. I took it to the dealer and they said it is a bearing starting to go and I need an engineer for $4500. The Jeep dealer confirmed that the maintenance was outstanding, being able to eat from the oil pan. I filed a claim with Chrysler and they said, "Sorry, we will not help. You are past the warranty." I could accept this if proper maintenance was not done, but it's not the case. This is a defective engine/bearing that should last at least 150,000 miles. I owned 4 Jeeps and a Durango and this will be my last. I am no longer a Jeep advocate and will not have positive things to say about how they value long-term customers.

We purchased in February a 2012 Jeep Wrangler and started having problems with it - shutting off on us when driving. It has happened to us about 4 to 5 times. First, it had this red lighting type symbol on the dash so we took it to the Jeep dealer near our house. They could not get it recur so it was given back to us. It started again so we took it back to the dealer were we purchased it from. They kept it for a week to try to see what the problem was. They could find nothing so we got it back. 2 days later, it shut off when driving on incoming traffic. I am so terrified to even drive anymore so we took it back and they've had it for 2 weeks and can't seem to figure out what's causing it to do that. They have lied to us telling us they have contacted Chrysler. This is a safety issue, something has to be done. I have told them to get us out of it and they don't seem to want to help. I'm scared to drive it. We haven't had it long enough to even enjoy it.

I am the sole driver of my 2007 Jeep Sahara. I never took it out bogging and is extremely clean. I get teased all the time why I don't get it dirty. Power train warranty was 100000 km or 5 years, whatever came first. I'm up at 108000 and it will be 5 years in 2 weeks. This is my third Jeep, and have owned two Rams, so I consider myself a good Chrysler customer. Well to my surprise, my transmission is ready to let go. Two Chrysler dealers in my area said they have never seen anything like this before and told me to contact Chrysler Canada and they might be able to bend the rules since this is a very rare incident and that my Jeep is such in good shape. Well, they pretty much slammed the door in my face. They will not do anything for me. I was going to trade her in for a new one this summer. Well I can tell you my mind has been changed. I will pay close to $2000 that it will cost me, but this will be the end of my Chrysler purchases forever.

Since September of 2009, my 2008 Jeep Wrangler Unlimited has been having oil consumption problems. It's no leaking, not burning. It has been in/out of shop so many times I cannot count for the same problem. A star case was opened. Pistons/rings changed last summer. Still same problem occurred three more times. They are now telling me next step is new engine and they are following Chrysler guidelines. If this was in Sept. of 2009, wouldn't this be under Lemon Law? At that point, I only had the vehicle for 14 months. I have many friends who are also Jeep owners. They all tell me my Jeep runs like crap, rides like crap and there is something wrong with it! However, dealer keeps bringing me in for oil changes and fixing multiple things but yet never fixes the actual problem. My next step is phone call and letter to dealer, perhaps Chrysler.

I bought a Jeep Cherokee from a Zimbabwean friend who left for Australia. The Jeep was well looked after and in very good shape, it had about 90,000km. Since I bought it, this vehicle started giving me lots of trouble and it cost me a fortune to have it fixed. Now the car has 225,000km and the series of troubles just continue. If it's not a problem with the steering, then it's the air conditioner or the fuel injection or whatever you can imagine. I could make a very long list of all the problems that happened since I bought it.

For some administrative reason, I can not sell the vehicle and I don't want to keep it in the garage as "decoration", so I continue driving it and it continues to cause costs and aggravation. One thing is for sure, I would never ever buy a Chrysler Jeep again. Whoever is interested in the kind of problems I had is welcome to send me an email and respond with details.

I have owned 3 Jeep Commanders 2006 and we have recently purchased a new Compass. I have decided to keep one of the Commanders. My family and myself have taken care of the Commanders from the beginning even though after the first year, the plastic door handles cracked and just fell out on the floor making it very hard to open the doors, we're always wondering when it will quit working. At first, I believed it was some fault of ours but after three 40,000 dollar cars and they all did the same thing, I decided to keep one and went to the dealership to pay and fix my own. They quoted me a price of $550.00 a piece, which is not fair as this is the third vehicle we have had to do this. I love these SUVs, but the doorknobs and the seat belts also will not hold up making it impossible to take all the kids at once. $330.00 a piece to fix the seat belts. There is a big manufacturing problem and I would like some help as we have purchased 4 Jeeps, 3 at one time.

I am very disappointed in my purchase of a 2004 Jeep Liberty. After only 9 months, the engine and transmission went completely out. First, I had seals on the crankshaft start leaking and lots of noises from the tranny. Then all at once, the Jeep stopped working. I had it towed to a Jeep dealer here in Salt Lake City, and I was told it would cost me $4600.00 to have it repaired. Now, I read on Consumers Report that the Jeep Liberty is a death trap. From all the complaints, I think we should all get together and file a class action lawsuit against Jeep/Chrysler and get our monies back.

While out of town on a road trip, my car stalled on the interstate and cut completely off. The inside lights would not work and the dashboard lights began to flicker. It restarted and I was able to pull over at a gas station. Once stopped, a burnt smell and smoke began to come from the gearshift inside the vehicle.

I was coming back from out of town and was 2 hours away from home. I was completely stranded with my family and was fortunate enough that the event we were at out of town had a charted bus and I was able to contact them and give us a ride home. Now, my car is 2 hours away from home and I am going to have to pay to get it towed to a dealership. This is completely and utterly dangerous!

I looked up my symptoms and I have seen hundreds of complaints of the exact same things happening but no resolution from Chrysler or the dealerships. Consumers should not have to be responsible for manufacture's defaults. At this point with the hundreds of complaints about the same issue, it is a default!

At 68 miles, the check engine light came on. I returned to the dealer and was told the oxy sensor was bad, but it was okay to drive. At 300 miles, that did not work, and I ordered a computer and was told the car was okay to drive. At 1000 miles that also did not correct problem, so I left the car at the dealer. Two weeks, the car is still not fixed and Chrysler is not sure what will fix it. Customer Service keeps putting off the option to buy the car back. It is now 24 hours since I was last contacted by Jeep. They keep coming up with one more thing to put off resolving the problem. We bought a new Jeep Compass with 2 miles on it and have not had car for two of the 4 weeks we owned it. Even the dealer agrees that the car should be bought back.

The Jeep was purchased in Utah where I have had nothing but problems from the beginning. It started with bad tire pressure sensor, then rear plastic window cracked, which is cracking again. Then a water leak started on soft top, which I have been to the dealer at least six times for them to replace seals and it still leaks worse today. Then the complete clutch and clutch release bearing went bad at 20,000 miles, which started to make noise again two months later and is going out again. Then the A/C didn't work, half doors flex out a half inch while driving on the freeway. They said it is normal. Then the front end rattles, the tailgate rattles loud and the traction control goes off for no reason on dry pavement, which makes the gas pedal unresponsive. It happened five times, then it knocks and pings abnormally, burns a quart of oil every 3000 miles.

The brake pedal clicks, then the rear brake pads completely wear out while the same time, the front brake pads have no wear at all. Then the zipper on the window doesn't work, stereo speakers make loud popping noise. Most of all these defects still are happening. The answer I got from traction control malfunction was "life's a risk". The answer I got for the front end noise was "turn your radio up". I have never had such a bad experience with a vehicle or unprofessional dealers in my life. I also want to mention how much of my time is spent at the dealer trying to get them to help me. I bought this vehicle brand new and I feel like I have been robbed.

Today, I had a car accident while driving in reverse at the local post office in my 2003 Jeep Grand Cherokee. I am not on any medication, drank no alcohol, was not on my cell phone, and had no other distractions. I had my foot on the brake the whole time and was going slowly when all of a sudden, my car accelerated at a high rate of speed and smashed through a tree and metal railing going backwards. Luckily, I hit no person or vehicle since it was after hours at the post office (but still daylight hours).

My car will most likely be totaled since there is a lot of damage and it looks like the frame is crooked and can no longer shut the doors properly. Of course, Jeep will say that it was driver error, "you must have hit the accelerator instead of the brake," but that is absolutely not the case. This was a very scary sensation going backwards fast and having no sense of control with any sense of brakes, although I could tell this was not a brake problem, but some kind of weird acceleration problem.

I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.

After work, I was heading home. I was taking the off-ramp to exit the highway when I lost control of my TJ Jeep (2000 model). It spun around and the side of my Jeep hit the concrete medium. When I got out, I inspected what had happened and was missing my back right wheel. It got thrown/rolled about 100 feet further down and the wheel was completely intact with rim, undamaged tire and a portion of the rear axle still attached to it. The rear axle just snapped off. The car was in good condition and there was no reason for the axle to have given out like that.

All four lift plates failed (between 2009-2011) on my Jeep 2006 Liberty and I had to have them replaced (lift plates broke and my windows would not stay up, I was required to repair the defective parts). I received a letter from Chrysler saying they had an extended warranty to cover the lift plates (no mileage restriction, good for 7 years from vehicle's in-service date) and that repairs were entitled to reimbursement. I submitted all of my receipts and required information to Chrysler. After much back and forth with the customer service reps from the Jeep customer assistance center, I was informed that they would not reimburse any of my costs associated with the lift plate repairs (total cost out of pocket for the four windows $717.85). No explanation was given as to why my claim was rejected despite my continued requests. My last request for a detailed explanation was filed about 2 weeks ago and I still don't have a response.

Well, it started when I bought my 2007 Jeep Compass in 2006. Over the years, I have spent over $7k on ball joints (3 times), wheel hubs (2 times), struts, shocks and now transmission is going after 127,000. I have taken care of this vehicle (oil changes every 3k miles) and now it's going to cost me $3100 to replace an entire tranny. Jeep cannot help nor respond with any answers. There should be a serious recall on all 2007 Jeep Compass.

My 2006 Jeep Liberty was rode off when the driver lost control and it went off the road and into a ditch and hit a brick barrier. The air bags did not deploy, as the impact was enough that the vehicle was unrepairable. I am disappointed knowing that there was a safety issue in that the air bags that are equipped to save lives did not deploy even though the vehicle hit front on. No one was hurt badly as a result but knowing that the one thing that we ensure when we buy our vehicles, that being safety was at risk, is certainly disappointing and could have been fatal.

My husband and I purchased our "Dream" vehicle in 2009 and have had nothing but bad and dangerous experiences with the vehicle. It all started while driving on a very congested highway when the Jeep went over an uneven patch of road. It began to buck and lose control. We were shaken and scared, as my husband veered the vehicle to the right side of the highway. We made an appointment with our local dealer, and they found nothing wrong with the Jeep.

This happened a second time, and again, we took it to the dealer where this time, the tie rod was replaced and we were given four new tires and an extended warranty for our troubles. Months later, while driving yet again on the highway, the vehicle began to do the same thing--shake and convulse, and the brakes would not work properly.

We have contacted Chrysler Corporation and have spoken to several employees who want us to continue taking the Jeep in for service, except one gentleman who basically told me to just deal with it! We believe Chrysler Corporation is very much aware of the problems with these vehicles and that they are just playing it off and ignoring the potential danger.

We do not feel comfortable in trading this vehicle in and having someone else come after us and purchase this "extremely dangerous" vehicle. Is Chrysler Corp. waiting for us to become a statistic and our children having to file suit against them for our deaths? It is a shame that such a multi-million-dollar company does not take their customer complaints seriously and stand behind their products. But I guess, once the vehicles are sold, we are all on our own. We will continue to fight for what we feel is right morally, legally, and human!

I bought a used 2006 Jeep Liberty just over a year ago. It had 37,000 miles on it. I had to have all the window regulators fixed at the dealership, which was covered under warranty. The brakes squeak. The back window clicks, and makes a noise every time you turn the car on. It will not close correctly, unless you use the key pad to open the window. A couple of months ago, my check engine light came on. I took it to the dealer, to be scanned for trouble. They told me it was something internal, $50.00 later.

They wanted more money to dig into the problem. I brought the car home. My husband took some of the motor apart, only to find out that it was slugged. We had to remanufacture the engine, and $1,000.00 later, we're still having issues with the car. The check engine light is still on. The car runs rough at times, and sometimes it has an acceleration problem. I had the car checked out again, and I am being told it is the PCM, which is still covered under warranty. Trying to get a dealership to cover this, without being told that it is 12 other things for thousands of dollars. I will never buy a Chrysler product again. This is the worst piece of ** I have ever purchased.

I purchased a new 2010 Jeep Grand Cherokee, what a mistake, my Jeep just passed 18,000 miles and it has needed service for various problems nine times. The thermostat went out, my tail light burned out, my key fob never worked right, my air conditioning went out twice, my check engine light has been on three separate times once the ESM switch needed to be replaced, once a solenoid needed to be replaced, and the last time the gas cap needed to be replaced.

Granted none of these problems were of the "major" variety i.e. transmission, drive train, etc. Regardless of this, each time it requires me to return the vehicle to the dealer and get a rental. The dealer was no help in getting rid of this vehicle as they would not apply the $8,000 I put down on my lemon toward a new vehicle. Since I've owned this piece of crap, I have needed to bring it in for service about once every 2 months.

I have put a ton of money in my front end. Practicably rebuilt it, I'm not in any state to waste any more money. My brakes have been replaced about six times. I have only owned this jeep for about three years. I need answers right away on the recall parts please. My jeep Laredo is a 2000. Please help. I transport elderly around town and I'm nervous. I care about their safety. Thank you.

After a 60,000 mile service, I drove from New England to Florida, 1560 miles. Gas mileage dropped from the usual 20-21 mpg to 16 mpg. I had the local dealer diagnose the cause. No problem they say. Updated the computer, otherwise all is gut. Now getting 13 mpg around town, 15 at steady speed (65) over 150 mi trips. Checked the computer read against manual mileage calculation. They agree. No smoke, steady, smooth idle, good engine response as usual. What the heck happened?

Jeep Commander 2007 Stalling Problem for 4 Years: The Commander will start stalling 1st time after 30,000 work is completed. It will stall once every two weeks or so and escalate to several times a day. When I take it in for service, unless they can duplicate the issue, they make us take it back. So, we are, basically, driving it until it will stall daily. We have nearly (my wife and my daughter) been in two accidents due to the stalling, with cars coming at us in excess of 60 miles per hour. Eventually, we will get to the point that it will stall and all the lights will cut off and it will turn back on while driving on the highway at 55 miles per hour. We have filed 2 suits with Chrysler ** and **. They are this point putting the pressure on our service company, Prince Frederick, MD Jeep, and they have done everything they can. Chrysler is acting as if they have never heard of my situation and the danger they are putting my family in.

However, I can find investigations on my year and model on Consumer Affairs and USDT Investigation EA07-007 and PE07-009 as well as a ConsumerAffairs.com report dated 5/01/07 pertaining to this matter. We are so worried as what to do. I can not drive with my daughter and my husband drives all the way, too, into DC from Dunkirk, MD and I worry about his safety. I just want a safe vehicle for my family and they use us as there guinea pigs to drive until it is in a bad state and very frightening. We have lots of hills and people drive very fast in this area which makes it more frightening to stall. My daughter is too afraid to get in the Jeep and she cried last time we nearly were hit on our way to take her to school. Please help us. We don't want to trade it in so another family could be hurt and be in this situation or a teenager!

My 2007 jeep commander wants to stall when starting off. It remains locked at 35 mph, until I shift it to neutral, and back to drive. The dealer cannot find the problem. I fear that it will get me into an accident at some point.

I have always been a fan of the Jeep Wranglers. I knew for sure that would be my next vehicle of purchase. And from what I have always been told, Jeep was a very good vehicle. So my decision was made when I passed the lot of Howard **. There she was, my 2012 Jeep Wrangler 4-door bright white princess. First off, I had to ask someone to come help me. I test-drove it and knew I'd be taking her home with me today.

Then came more problems. I bought the vehicle. Well, I wasn't informed on how to use anything. I noticed my USB port didn't work. But I was told it only worked with certain formats. So I believed them. I got home with no instruction manual in my glove compartment nor spare key!? So I called my salesman and had to leave several messages. And after a month, I received my manual. And 2 months after, the spare key came.

But I noticed my batteries were going dead in my keys. Never hearing back on how I was liking my vehicle or even checking on our new purchase, I finally had enough whenever my malfunction light popped on and went in for a service check. After waiting 3 hours, I came to find out my radio had been broken the whole time. And they had to order me a new one. Okay, all was fine.

I was driving home, and the satellite on my radio wouldn't play. After 2 hours of sending reconnection shoots, still it was saying subscription not available. At my wit's end, they found the problem. The radio ID had been changed to a different number. Well, up came the sun the next morning. I was driving to town, and I heard a bell, looked down, and there was my malfunction light looking up at me. I just busted out in tears!

These are just a taste of problems I have had out of my brand-new jeep within my 6-month ownership! I have never had any problems out of my vehicles. This has really been an awful 1st-time experience jeep! I'm writing in hopes you'll step up to the plate and turn my frown upside down. I cannot handle much more. Not only did this vehicle cost us $45k, but it also cost me the gas and miles I have put on it driving to the dealership. I thought would be perfect for business. Thank you for responding to my complaint in advance.

My seven-year old Jeep Cherokee (only had it for two) suddenly vomited loads of oil all over my drive without warning when I started it up last week. It went into garage and they said it was a leak from the front crankshaft seal. They replaced seal and then saw it needed new timing belt. Then they were about to deliver it back to me and contacted to say that the seal had blown again (oil everywhere once again).

It has apparently got end play in the crankshaft thrust bearing causing the problem. My jeep is still now 'in hospital' and I do not know what to do. Jeep locally says it's better to have a new engine at a cost without labor. That is more than I bought the car for two years ago (with three months warranty from dealer). My garage is going to try and see if they can fix the problem, take engine out, etc, etc. God knows what the bill is already and God knows what the bill will finally be. That is if indeed they can fix it. Imagine me having a big fat bill for a car that is a write off.

What I need to know is surely this kind of thing shouldn't happen to a jeep of seven years, so not too old and only 59,000 miles on the clock. And I have looked after her and, only one owner before, etc. Surely, this is a fault in the manufacturing and fitting of engine parts. Is there anything that jeep should be doing or can do to help?

I financed a new 2007 Jeep Commander Sport. The first of many visits to the dealer was reinstalling the software. Then, we experienced on occasion, when all the gears on the panel lit up, and our truck wouldn't drive over 20 mph, which we recorded. I took it to the dealer, and never duplicated the error (software got updated). A couple of months later, the passenger speaker had a recall, and the dealer fixed it. A few months later, we noticed on cold days the idle would drop, as it was going to shut off. Also, on stops, the idle would go up, as my foot was on the break pedal. This got me worried. Once, a pedestrian walking in front of me thought I did it to scare them. I took it to the dealer. At this time, I knew the staff at Long Beach Chrysler Jeep personally, so they tried duplicating it. Of course, it wasn't. Months went by, everything was cool, I guess, then there was another recall on the side air bags. Before I go on, I forgot my wife was in involved in an accident, as she was leaving her parking spot. To get on the street, a driver clipped her tire, and pushed her forward six feet onto a parked Lexus. No airbags were deployed. They inspected something like the black box, and said she was traveling at a certain rate of speed to deploy. Whatever, my wife was at fault. The problem ended with the self idling after the last software upgrade.

At 30,000 miles, I needed to service the transmission. I thought about taking it to a local shop. To my surprise, my truck didn't come equipped with a transmission dipstick. The dealer, or someone with the latest tool could only check it. At this time, I had moved to Bakersfield, so my choice was to take it to the local Jeep dealer. They noticed there was a leak on a seal. My warranty covered it, but had to pay a $200 deductible. It was smooth sailing, until my turning signaler started acting up in November. It was broken, so I had to replace it, and again, I had to pay a deductible.

A month later, I noticed outside air coming in through the vents, but my fan cycle was off, and air was in recirculating mode, so no air should have been noticed. I took it in, in January 2012, to see if there was a recall, or maybe something got disconnected. The Bakersfield Jeep dealer would charge a diagnostic fee, and if the part was covered in warranty, they would waive it. They found the actuator needs to be replaced, and it's not covered by my warranty. They gave me a discounted quote for $850, but got me for my diagnostic fee. I knew it was a problem with the outside air coming in, so when I took it in, I told them it must be some kind of damper, that opens and closes like a door. Why couldn't the dealer tell me that only major AC components were covered, before they took my money. So now, my warranty is expiring, and I'm shopping for an extended warranty service outside the dealer. Since I have a pre-existing problem, a new warranty will not honor it. Unless it's another component that leads to that problem.

Another issue I experienced about 2 years later after purchase, was my passenger mirror needed to be replaced. The long beach dealer fixed it. Prior to that, my gear shifter got stuck, and needed to be fixed. The dealer fixed it. Within the third year or so, I was living in the valley, and it gets hot. I turned the AC on, and a real foul muggy smell would come out of the vents. I took it to the dealer, and they had report that the condensate drain was plugged up. The dealer fixed it and even cleaned up my AC vents with some fancy spray. I'm finally going to be done paying it off in a few months, and have no plans of ever buying a Chrysler/Jeep vehicle. For what it's worth, now I think I'll have to buy an extended warranty elsewhere. I hope my issues get resolved with whatever service contract I purchase, and hope it's not the actuator that the dealer said was faulty. I'm not planning to get rid of it for now, I will drive it until years of newer warranties are expired.

What does it take to get a recall on such a wide-spread problem as the cracked cylinder head on these 2000 Grand Cherokees? It is a wide spread problem. Well known and expensive to fix. Chrysler stonewalls. Why buy American if those products are not stood behind by their manufacturers?

I write to you with deep dissatisfaction caused by my first impression of your service levels. I bought my car couple of months ago mid of December from your show room in Riyadh Dabbab Street. The first time I drove it, I noticed that the Forward Collision Warning was indicating that its not functioning in the computer screen located in the dashboard. The sales representative informed me that this might be a small programming issue that could be solved by visiting the servicing center in Khurais Street. During the first week of driving the car, I found out that the car also flags unnecessary breaking alarms on the computer screen. Also, the cruise control function gets disengaged within seconds of operation and driving.

I visited your servicing center and a check was made where they found there is a defect in couple of parts that needed to be changed for the Radar and the Cruise Control functions to work. I was informed that the parts will be requested and in two weeks the parts will arrive and I will be contacted to bring my car to replace the parts and fix those two issues for both functions to operate.

The fact that this was my first experience with a new car that had been bought and is considered the top of the Jeep Brand line was very disappointing. Usually, manufacturing defects surface within the first thousands of kilometers drive. In my case, it was the first seconds of driving the car out of the show room. However it gets worse...

Although I was promised that I will receive a call in two weeks time, which never happened, I visited the servicing center for the second time approximately two weeks after not getting any update or the promised call. I was told that there is another part that still pending and needs to be ordered. I was requested to wait for another month. I expressed my dissatisfaction, knowing that such type of parts would not need more than two weeks to be ordered from the factory in the US if needed . I also suggested to the service manager to use DHL services and charge me the delivery fees if it's not within the UMC policy to request parts through international couriers. Two weeks is usually the normal experience with my other car parts ordering process where unavailable parts in the region would take maximum 15 days to be ordered from the factory. I was told that I could take my car back home and I will be called again when the second part will arrive. From my previous experience and the bad first impression I encountered, I refused and preferred leaving it to be serviced for other issues believing that the main old issue will be sorted as per my expectation.

Two weeks now and my car still held with your servicing center without any update from your side. Today, I called your servicing center following up on the issues raised and again, I could not get any expectation or feedback as when the parts will arrive, replaced and my car can be delivered as I was expecting (fully functional) when I first bought it.

I would kindly request you to review the circumstances of this compliant and find a reasonable solution that will insure a proper management of your customer's expectations is a key deliverable to promote the well known and respected Jeep Brand. Thanks and I look forward to hearing from you soon.

I bought a 2007 Jeep Patriot and the check engine was on. I had it put into the purchase paper work that it need to be fixed upon my purchase. I had my dad pull the code on it and it was a P2004 intake manifold stuck open.

I informed the dealer of the code and they said that they will get it fixed and they had to order the part. The dealership had my Jeep for three days and when I got it back, the light was off but the next day, while driving home from work, the light came on again. I again had my dad pull the code and he said P2004 intake manifold stuck open. Upon further investigation of the engine, he also stated that there doesn't seem to have been any work done on the engine. What can I do? I cannot afford to put almost $1000 into a vehicle. The dealership is being uncooperative as well.

I purchased a 2007 Jeep Liberty brand new. It will be 5 yrs that I have had it in Dec. It has less than 60,000 miles on it and I have had so many problems with it. First off, the 1st yr was good. Then it just snowballed from there. A spring broke in the lifters; this was covered. Then my check engine light kept coming on. The car would stall. I was told it was an emissions problem. It cost nearly $500 to have it fixed.

Then the ABS light started coming on constantly. Starting the car up in the driveway, the ABS light would come on. Sitting still at a traffic light ,the ABS light would come on. I took it to the dealer to have it checked and told them exactly what I stated. I was told that they needed to know more. They didn't know why it was happening.

Then this summer, my driver side window stopped working. I took it to the dealer and they told me, "Oh, that's not covered. It's the window regulator, only the lifters are covered." After fighting with Chrysler about this, they said if I paid 90 dollars, they would pay the rest. I did not get it right to the dealer. I come home one day and there is a message from Chrysler saying, "Oh, that deal was only good for 30 days and you didn't get it done. so it's null and void."

At no time was I told there was a deadline on the deal. Yesterday, I went to move my car out of the drive so my husband can leave for work. As I put the car into park, there was a loud clicking noise. I went to turn the car off and the key didn't turn all the way and it's stuck in the ignition. I took it to the dealer and they tell me that the shifter cable is broken and "no, it's not covered, it will cost me 330 dollars".

I bought a new car so I would not have the problems of a car "nickel and dime-ing" me all the time. Boy, did I get screwed. I have had better used cars that totally lasted a lot longer without breaking down.I am very angry that I have had to put all this money into this car. I really believe that this car has a lot of defects. I have read numerous complaints about people having problems with the windows, etc., yet nothing is being done.

So what do I have to look forward to next? I just can't believe in the time that I have had this vehicle all that has gone wrong. I could maybe understand it if it were a lot older. I'm totally dissatisfied with Jeep and Chrysler for that matter. And it proves to me that the quality of the cars the are being putting out are way below standard. They say you pay for what you get. Well, I guess I pretty much paid for poor craftsmanship and a defective car.

There is a recall notice out there for those of you who have problems with your window regulator. My wife's sister had hers fail (2009 Jeep Liberty) and paid $450 to have it repaired. A recall notice was generated and she was paid for this repair. Check it out.

Currently, new power train motor mount, car is stalling and stops. Chrysler changed my dealership. Antwerpen treated me poorly and sold a defective vehicle with rust and all. Currently, the car is at Tate in MD. All I'm asking for is an extended warranty. Many more parts have been changed. The trouble is that the dealership can't duplicate problems. They have to use on star. Even then, I was told by Mr. ** that they can't duplicate problem. I have an extended history of service with the vehicle. It requires its own file box. I need assistance in order to obtain an extended warranty.

I have a 2011 Jeep Compass with 2.4 liter engine. The vehicle has 500 miles and we are only getting 7-10 miles/gallons in the city. I cannot get any assistance from the dealership. They just tell me to wait until summer and see if it improves. Anybody have some of the same problems?

I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new "Sirius XM radio", I find that there are channels missing. Upon deeper research, I find that I actually have a "Sirius Select" subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a "different radio than is offered with the Jeep Liberty!"

If Jeep had said, "Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription," that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, "Sorry but we are not liable for that." The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they aren't responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didn't know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer.

I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I can't cover this on my own without spending hundreds. But I shouldn't have to do that anyway. The issue isn't just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I don't want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

For the second time in less than 2 years my rear window regulator broke. First time it cost me $350.00. Now they want another $170.00 to fix it, plus it cost me $65.00 for them to tell me what was wrong with it. I told them to tape it up and forget it. I am not working at this time and cannot afford the company's incompetence. I cannot believe that with so many complaints on this that the company has not recalled this defective component in their vehicles. Am I angry? You bet. I am looking for a different vehicle today, forget them. I loved my vehicle but cannot afford this problem every time I turn around.

The dealer was called and he told us that we were 129th on the list for a speaker transformer. The right side of the vehicle has no sound. After inspection we were told that the speaker needed a transformer. I called a dealer in Florida when the date the transformer was supposed to arrive here came and went. We were supposed to have it by January 24. After speaking to Florida I was told that they didn't know if any were going to be coming in because they didn't have a supplier. So they sell you dead equipment and they can't replace it. We have so much trouble with this Jeep. The motor has been replaced, plus the transmission, the heater blower, the seat heater and the list goes on and on.

I started my 2003 Jeep Liberty Sport to warm it up and after 10 minutes, the gas tank exploded. If you have one, I would sell it now before this happens to you. I will never buy a car with the Jeep name ever again! If my family would have been in it, I would have Jeep's ** right now. They should really be investigated for faulty manufacturing as I hear more and more horrible things are happening to almost every model of Jeep that is out right now.

My mom had purchased a brand new 2003 Jeep Liberty sport in 2003. Everything was good with the car for a while except it idled high and then the fan went out. When we had that replaced, the ABS light came on and really has never turned off. The mechanic had unplugged wires and messed with fuses, but it never was fixed. There also was a recall on the lower ball joints, which took forever for the dealership to send to us. Now here is the interesting part, we live in a remote area of Alaska and it does get cold. Last Wednesday, I went out and started the jeep and it ran about 10 minutes before we heard this loud boom in our house. I looked outside and the car had blown up and was on fire back by the gas tank. The car is a complete loss, the whole inside was burnt to hell, there was nothing left. The fire department said the case was an equipment malfunction. They think either the gas line or tank froze and then cracked or something. I have read online about the gas tank problems other Liberty owners have had and that is really scary. I am just thankful no one was in the car and no one was hurt.

I would like to let it be known that Jeep compass is very unsafe. I went for an oil change to find out my steering wheel is ready to go out of control. The Jeep is bought on 2008 and only driven to and from work. The local driver said it's loose and want to charge me over $1,000 to fix not only that has terrible blind spot which is unsafe. I had a Caviler for 13 years and never had something like that happen. There should be a manufacture recall.

I am a rural letter carrier in Fairmount, Georgia. I recently purchased a pre-owned 2006 right hand drive jeep wrangler. I realize this is a vehicle that is just six years old; however, it was very low mileage and should hold up better than it has. When I purchased this vehicle it only had approximately 32000 miles on it. I currently have 59000 miles on it. But in the last year I have replaced bushing on the shifter at 38000 miles. The big thing was replacing the transmission at 45000 miles. In the last three months alone I have replaced a fuel sensor in the gas tank, an oxygen sensor and today I find out that my heater core is leaking and needs to be replaced.

Oh, I almost forgot my mechanic says the rear seal on the engine will need to be replaced eventually. Give me a break. I am a 52-year old single woman trying to make it on her own. I'm stuck with an unreliable vehicle that has become a money pit. I considered buying a new 2011 jeep wrangler last year, but they cost a small fortune. The pre-owned are like buying a new car themselves. So, yes, I am angry and disgusted. I would like to know if there is any type of compensation for any of the problems I have had. There should at least be one for the leak in the rear engine seal. I probably have as much chance of that as I do winning the lottery. Any help with this would be greatly appreciated.

I took my 04 jeep in for oil leaks from front and rear oil seals. They removed the transmission. Now, the transmission shifts wrong and hard. Also, transmission has a hard time engaging and disengaging. Also, my windows and door locks don't work again. I put the Jeep up on a rack and found the transmission vent tube hanging torn ground wires that were not disconnected when transmission was removed along with missing tarns oil pan bolts. All this so-called work was done by the Jeep dealer in Hilo, Hawaii.

I own a 2006 Jeep Liberty that I purchased new. I had several problems with the window regulators breaking and the windows falling down or failing to roll back up. The first few times these were replaced under warranty. After my warranty expired, my back two windows broke and fell down. I called to find out what this would cost and was told about $400 per window. I did not have nearly $900 to shell out to have this fixed when there is an obvious problem with these windows in this model year.

Last year, I found out Jeep decided to extend the warranty on these windows for model years 2006-2007 for 7 years. I called my dealer to find out about this warranty and was asked for my Vin number, they ran the number and told me my car did not qualify as it was past the cut off month - mine built in March '06 and they said it was for anything after May '06 and later. The letter says nothing about this! They said I could have them fixed and pay for it and then try to get my money back from Chrysler Jeep.

I am a single mother and don't have that kind of money to get these fixed for a problem that Jeep is very aware of! This is very unsafe as your car can easily be broken into if the window starts to fall. All someone has to do is push down, reach in and open the car. I currently have wedges stuck in between the glass and door to try and keep these up. It is ridiculous. I can't use my windows and I will never be able to sell this car or trade it in with this problem not fixed. The cost is too expensive that no one else will want to pay to have it done. I am stuck with this car that was poorly designed that Jeep is very aware of and now will do nothing about it.

I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.

In either case, I'm in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. I'm baffled. It wasn't before. They asked me to pay them over $400 to diagnose and perform preventive services that weren't needed prior to them changing my oil.

I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I won't be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isn't that at least worth looking into considering the safety issues it poses?

I bought new a 2005 Jeep Grand Cherokee Laredo 4X4 Sport Utility 3-dr. We have had more than the average amount of problems w/ this truck such as loud metal to metal scrapping noise at the front end. The transmission won't shift. The ac will not work. Different lights will not work( after this year, it will not pass state safety check). It is over heating.

The computer is out. The transmission will not shift again. All the time, the check engine light is on. All the lid stays (holds open trunk, back glass and hood) do not work, it needs to be propped. The dealer just keeps on fixing or trying to and I am sick. Thanks, Jeep. Thanks for taking the vehicle that was once unstoppable and turning it into good looking expensive junk.

I have a new 2011 Jeep Patriot. The car does not even have 2K miles on and the brakes squeal. The dealer has already replaced the brakes, and the problem continues. It's been a week, and the dealer is still waiting to hear back from Jeep. I guess my life is not important to Jeep.

Let it be known that the life of an importer of Jeep Liberty CRDs to Canada is humiliated into a great deal of time wasting trouble. Dealers in my city of Saskatoon, Saskatchewan, Canada don't like importers. They call us "curbers." A bad word. The Chrysler service departments don't like the Liberty CRD. The latest problem is when I must go to my local dealer to get the daytime running lights activated. DRLs are mandatory to satisfy the Canadian Auto Registrar.

Dealers charge $90 for the Canadian module and they charge $90 to activate the module, which looks like a relay that goes into the left hand side dash fuse box. The US module plugs right in beside the Canadian one and when the programming is finished you unplug the US relay module. (It buzzes if you leave it in). Today the dealer took my CRD into their shop. I signed the waiver and in a half hour I get a call that they cannot get their computer to get into the Liberty's computer. This means no DRL and no to any updates. I got back into my CRD and noticed the air bag light was on. I tried plugging the US module back in and also tried disconnecting the battery for reset.

Nothing works. Dodge City service department Saskatoon, SK is stating no responsibility and will not hook their computer up to my ECU unless I agree to at least $2,000 minimum work order. The Jeep CRD and a Canadian importer are victims.

I have a 2007 Jeep Commander. I went to drive it today, and again, it would not start. The car has had its battery replaced already, and this has happened a couple of times since I've owned it. I have had many "electrical quirks" such as lights blinking and going off. It also has completely turned off on the turnpike on a hill. There was no power in the vehicle, and the left lane traffic is extremely dangerous. The jeep does frequently lurch forward when at a stop, when the engine is still running. I keep looking for recalls, and found none, but others I know with Commanders have had the same issues. How many complaints, before they are made to fix the problems at their cost, not mine?

I bought my 1997 jeep grande Cherokee Laredo from a private seller. It seemed to run just fine. Then it started overheating. So I changed out the water pump, radiator, and fan belt for other reasons. It started stalling at stop signs and red lights. So then I had to replace the PCM (powertrain control module). I thought it would help. But now, I can be just going down the highway and it stalls out. You have to wait a few minutes before it will start up. But when you try to start it up, it sounds like it doesn't have any oil in it; but it does. I am so puzzled about my jeep. I had a '95 jeep, and it didn't give me any kind of problems.

I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My vehicle was imbedded in the back end of the vehicle I hit. My air bags didn't go off and I was told that it was due to the deceleration of the vehicle. I never even had a chance to hit the breaks. The man I spoke with at Chrylser was rude and condescending. I would like to think that if I buy a vehicle with air bags that they would work if I needed them. I do not feel the least bit safe with the thought of having to drive around in this vehicle especially with my children.

I have a 2010 Jeep Wrangler that has been leaking very badly since I bought it. I have had it back to the dealer 9 times to try to fix it. I have bad mold growing in the car. I have to use an inhaler to drive it some days. My seat belt meet is soaked to the point I have to use a blow dryer to dry it so I can put it on. They can't fix the leaks. Also, my air bag is sticking out on the steering wheels and they still don't think that is a rush to fix. I can't even drive my kids around in this jeep. Between the mold and the air bag it's not a safety hazard.

I engaged the 4 wheel drive on my 05 Jeep Liberty Sport edition, which is an automatic, and now, while in 2 Hi, the "Part Time" indicator light is on, albeit the vehicle is obviously in 2 wheel drive, I can tell it is no longer in 4 Hi or 4 Lo. And when I engage 4 Hi or 4 Lo, the indicator turns off.

Any ideas what the issue might be? Is it the Powertrain Control Module? Is it the Transfer Case Position Sensor, or harness? And can I work on it from underneath the vehicle? I have done my research both locally and online, and I have found multiple forums with patrons posing the same problem I have.

I bought a 2004 Jeep Liberty (used) with 30,000 miles on it. The first year, I had to replace the transfer case. Next came the PCM computer, not counting the endless times I had to replace so many sensors. I live in the city where these jeeps are built. I will never buy another Chrysler product.

I am writing to you because I do not know where else to go with this. Something needs to be done by Chrysler and something fast before something serious happens to someone. I have a 2007 Jeep Wrangler 4 door Sahara and I am experiencing with it what is called the "Death Wobble", If you were to search about this on the internet, you will see I am not the only one that this is happening to.

I have called the dealership where I got the jeep and automatically they tell me that I need to have my stabilizer bar replaced and that it would cost me $250. I will tell you by all the complaints that I have seen on the internet that that will not fix the problem. I do not have the money to sink into this jeep for something that they say is going to fix it and it does not. What I experience when I hit a bump going about 50 is a violent shaking in the front end of my jeep to the point that I have to slow down to almost 20 mph to get it under control. I have also experienced it coming down a hill and when I put the brake on and the violent shaking happens again, but when I put the brake on to slow down it does worse.

I am very scared to drive my jeep and I am afraid for my family and our lives in this jeep, when I use to love it. If this is a steering stabilizer problem then I think that Chrysler needs to take responsibility for this. I am sure if you ran a story about this, tons of people will come forward with the same thing. My mother in law has a 2009 jeep wrangler 4 door and the same thing is happening to hers. She has had new tires put on it, balanced, and an alignment. She has had it to the dealer twice and they tell her nothing is wrong with the jeep. My friend Tammy ** has 2007 Jeep wrangler 4 door and hers does it too. I am so tired of having a vehicle that I pay good money for and I am afraid to drive it. Here are some links to other complaints about the same problem. Please, please help me and others, before someone is seriously hurt or killed. Thank you so much!

I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

How many people have to report that Jeep products have engines that are defective and are ruined by the valve seat dropping?! We just spent $4000.00 on a 2002 Liberty and the dealership said, "Hey we fixed those valves in the new one." Well how does that help all of us that got stuck with the old engine? The rings were made with powdered metal that ends up shattering. Please look into how often this happens. Jeep should reimburse people.

I purchased my 2011 Jeep Grand Cherokee in October of 2010. It has now been in for repairs on the same problem 3 times. The problem is with the push-start ignition. Sometimes the key will not unlock the car. Sometimes it isn't recognized by the car, which will not allow it to start. Also, if someone is with me who also owns a jeep and has their keys on them, the computer goes haywire and starts beeping, reading "key not recognized" on the dash. Now I am getting a thumping noise while driving. The service department told me they fixed this, but to no avail. It keeps happening. The passenger side seat slides out of place around corners as well.

I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.

The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.

I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.

The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.

To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes out. I spoke to several mechanics. It happens all the time to 2005-2006 and 2007's. This is not a recall item on Jeep's website. On Jeep forum, one consumer said "Bad regulator, not a safety issue, so no recall." If this is what Jeep/Chrysler told him/them, this is just wrong. Why would they put a lock on the rear window and a child safety lock on the rear door if not for "safety"? There are hundreds of forums with thousands of complaints about the Jeep rear window regulators. Jeep should have a recall notice for these vehicles. And if they will not repair, at least they should permanently fix so that they do not operate and just stay up.

I have a 2002 Jeep Grand Cherokee that had 142,000 miles on the engine. It failed in May 2010. I had a rebuilt one from Mopar that put in costing me over $5,000 with the labor. Now, 18 months later (20,000) I need another engine. After this experience I will never buy another Jeep product. I have to keep this one as I am into it for a lot of money. Be aware of their warranties that they try not to honor if it isn't taken or bought from a Jeep dealer. Still waiting for an engine. The car has been in the shop since December 14. They say that they have it as high priority and that they will find one for me. It's still backordered until January 16 or 18. What a joke.

We bought a 2012 4-door wrangler, there was nothing wrong with the jeep. We purchased it in Dothan, Alabama and have had it for like 2 months. My son dropped something in the back and we were looking for it and we saw something shiny. My husband lifted up the floor boards and found a 2 ft plus machete! It had been used and sharpened before.

I was hoping it was from when they were building the jeep or something! But that was so dangerous and my husband was furious because we live on a military base and my husband has a very high security clearance and we can get in big trouble for driving around with that!

I asked to speak to Adam ** and was told that he would call me back within a day. The person I talked to said that they would personally call me the next day to make sure that he called me--nothing! Lee ** sold my wife and I a 2011 Jeep Wrangler Unlimited right-hand drive. She works for the United States Postal Service, they never told us when we bought the jeep and that there would be no coverage on the tires. At 10,000 miles, the tires were worn down to the ware bars evenly on all four tires. Lee ** said that they can't cover it, Chrysler said they can't cover it. Good Year said, "No way, it's a postal vehicle."

Now, my question is on a vehicle that is supposed to be the off road king. Going 20 miles an hour from mail box to mail box and two tires always on the pavement, why are all four tires evenly worn to the ware bars? And why don't we have some type of coverage? Then, we get a call from Lee ** trying to get off easy. They told me that they would replace two tires, that's it. I said, "No way!"

I'm done with Lee **. Even Chrysler said that they would call me back. It's been four weeks and nothing. Some lady named Megan was supposed to call me. I was told three times but there was nothing. Now, the rest of the problems--the roof leaks, door leaks, center console had been replaced after the service writer told my wife that there is no overdrive button in the jeep. Then, he had her show him where it was and when she showed him, he looked at her and said, "You must have spilled something on it.

I now have a $32,000 lemon. They fixed the roof twice but it still leaks. The radio doesn't hold time and the heater fan whistles after they looked at it twice. Don't you think the salesman should have told me that they wouldn't cover the tires because of the fact that it was a postal vehicle?

Jeep Liberty 2004. After replacing a battery a week ago, I had a stall problem. I mentioned the battery because of a noise I heard before it died that I did not take much noise in but relates to the stall I had this week. I was coming home from work in congested traffic and started hearing a "whirring" noise. I heard it several times and noticed it was coming from my dash. This is also when I noticed the dash lights (radio and odometer lights were flickering). I also noticed a slight lose of power. As I came up to a light and stopped, the Jeep stalled. I quickly pushed the hazard lights, put it in park and restarted it. No problems since. I am concerned about driving it. What if I had been driving and not stopping at a light? I was in bumper to bumper traffic.

This is the 2nd time I have had a short in the door of my 04 jeep Cherokee Larado. Lights won't shut off, messages that aren't true window won't work half the time. Jeep should have a recall as I have read many complaints for the same thing. Pay to have my jeep fixed. Sue jeep and then they might fix it.

I bought a 2007 Jeep Wrangler about 2 years ago. I noticed that in between oil changes, or around 1500 miles, the oil light would come on. I always went to the auto shop and they would top off the oil. I was told by the mechanics and dealership that these engines are notorious for burning oil. On New Year's Day, I cranked up the Jeep and heard a horrible knocking in the engine, then it shut off. I checked the oil and it read zero, but the light had not come on to warn me this time.

Because of this, I had to buy a new engine and will be out around $5K, only to probably have the same problems again with the engine burning excessive oil. I have researched and have seen that many people have posted about this same problem. Jeep needs to recall these engines or pay for the replacements!

I have a 2006 Jeep Liberty that I bought used in August of 2009 with only 16,000 miles on it. One month after I purchased my Jeep, the front passenger window regulator went out. I got online to see about the cost of repair and found out about this widespread problem. I couldn't afford to pay for the repair so I had to tape the window up. In April of 2010, the rear drivers side window went out, so I taped it up. Yesterday, the rear passengers side window went out and now I am fed up.

I called Chrysler Corporate (800-xxx-xxxx) today and complained that I now have three windows that do not work and do not have the money to fix them and I'm driving around with taped up windows. I told them that I know for a fact that this is a widespread problem and I know that the regulators are made of cheap plastic that will not hold up to the repetitive motion of windows being rolled up and down.

The customer service lady then asked, "What is it that you are asking Chrysler to do?" and I said, "You are going to fix my windows. This is a serious security problem as someone could easily break into my car." After she asked me a bunch of questions and put me on hold several times, she then came back and said they were going to expedite the problem and give me a case number and have someone call me. I hope they follow through and actually make the repairs. I will throw a fit if they try and make me pay one penny. I will not do it!

I have a 2007 pre-owned certified Jeep Liberty under 80,000 miles. My car wouldn't start so I had it towed to the dealership. I was informed that there was a rod in the steering column that attached to the ignition that shirred off. The part is backordered on 398 vehicles and there are none being made. How is this acceptable? Chrysler needs to support their vehicles! I am without a car. My car is my office on wheels. My car is now sitting at a dealership and I am paying about $80 a day for a rental! This for a 2007 car! Chrysler needs to do something about this!

Now I am at a second time, out of 3/36 warranty and I am ** because the dealer did not know what the root cause of my problem was. The sad part is that this is not the only problem with the car. It has had multiple issues that the dealer can never catch it doing. I mean it is awesome when it decides not to start. No battery click, no starter engaging, no cranking, nothing. Then 10 mins later, oh it starts fine.

My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep would not start. I brought it into a jeep dealership and was informed that a piece on the steering column broke off, and that this is a common thing with this jeep. I am told I need to replace the whole steering column. When we went to go order the column, and we discovered that 400 people are waiting for this steering column.

As of 12/28/2011, these 400 people are all on a waiting list for this part that is back-ordered. I am wondering why there has not been a recall on this steering colomn. I am without a vehicle for I don't know how long.

I contacted the two listed below back in November 2010. Both locations asked if I bought the vehicle from them. I told them no and they told me they could not help me. I was told the same thing by Bob Baker Jeep in Carlsbad, CA.

Why is it that none of these dealers have any interest at all in helping a Jeep customer? Do you have the address for the corporate office where I can send a formal complaint?

The 2009 Jeep Patriot had a windshield wiper failure in rain storm. Chrysler recalled the Jeep Grand Cherokee and Commander vehicles in 2008 (08V059). The front control module may have been incorrectly manufactured. This could cause the engine to stall while driving or not to start and/or cause the windshield wipers to become inoperative. On November 11, 2010, Chrysler said Thursday it is recalling about 16,000 Jeep Liberty SUVs to fix faulty windshield wiper systems. Chrysler refuses to repair this problem with the Jeep Patriot.

I truly believe that this Jeep Grand Cherokee will be the last American Car that I will ever buy. I purchased a new fully loaded 2003 Limited with a 4.7 liter HO and it has been nothing but trouble, very expensive trouble. The internet has made it possible to discover that I am not alone. Jeep must hate the internet.

I've had too many horrible experiences with blown head gaskets, broken valve springs, midnight tow trucks, no heat, no air conditioning, dashboard removals and loud drive train noises. I thought that I bought a new car to avoid all of this trouble and expense. I guess the management at Chrysler Jeep believes that if you only want to spend a measly 36k on a car, you are being cheap and only get what you deserve. Well, in the last few years I purchased a new Toyota Lexus for my wife, a Honda Civic for my daughter in college and a Honda Crosstour for myself. It's become evident that the American car manufacturers have become the financial losers when they can't seem to engineer or stand behind a good dependable car that can make it past a hundred thousand miles.

I am an aircraft mechanic with 37 years experience and have also worked on nothing but American cars for most of my life. I've pampered and garaged this Jeep to the point that it still looks just as good as it rolled out of the dealer's showroom. Looks are all that's left in this car because it all goes away once you turn the key and try to drive it. I've spent many thousands of dollars in repairs over the years and now have to just about give it away to get it out of the driveway and off my insurance. I will miss getting a Christmas card every year from my local towing service.

You can delete or throw this letter in the trash if you want. I'm just one person reporting on my experiences with this awful car. There is no way that I could ever recommend a Jeep to a friend or family member. This was my third and absolute last new Jeep anything. I always liked the way they look, but I can not see it getting any better so it's bye, bye to the American Car for me.

I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any problems until three months ago when the rear driver's side window unexpectedly fell. After doing some research (and holding it up with duct tape), I have found out that I cannot simply purchase the regulator slider that is faulty but I have to purchase an entire new motor and regulator with a new window since Jeep has redesigned said parts after finding out their previous design was faulty. I can aptly fix the problem myself but cannot purchase the single part because Jeep no longer allows selling it. This is absurd and a recall should definitely have been issued. I will never buy Chrysler again.

My wife and I bought a 08 Commander three months ago. When taking it to my mechanic to have an oil change performed, he saw a leak coming from the engine block. I contacted Chrysler and was told to take it to a dealership to have them diagnose the issue to see if they could help cover it. The dealership found a crankshaft seal leaking which I have replaced at the time, granted the vehicle only has 30,000 miles on it. Chrysler informed me that they cannot cover it because they can't tell if it was pre existing when we bought it or not.

I will definitely remember this when my 05 Ram and Jeep need to be replaced when I find a different make to buy. They fail to realize that the main issue is that stuff is failing in the engine and transmissions of all their vehicles with low miles. The US tax payers helped bail the auto industry out and they can't help the people who purchase their vehicles by backing up what they sell.

I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in April 2008. Within two years and low miles, we had to replace both ball joints and now the entire transmission. I have since done research—shame on you Jeep Chrysler. And shame on the government for not forcing a recall on these matters. First of all, bad ball joints can cause accidents. Second, how often does an automatic transmission go out after four years? We have kept up on all the maintenance and never abused our vehicles. I just can't believe there are so many people out there with the same problems as I. No wonder the car industry is going bankrupt; they won't stand by their product. In these days and times, a person can barely afford to buy a vehicle let alone put out for such costly repairs.

My 2004 Jeep Liberty keeps stalling. While driving, the jeep stalled and would not become idle. This was right in the middle of a busy intersection, with our kids in the jeep. We were told by a Jeep dealership that the engine computer has shorted out, and needs to be replaced. The cost is $1,100.00. They do not offer a new computer, only a rebuilt one that is available through the dealer.

I ordered a 2012 Jeep Liberty Jet from the factory. The engine ticks loudly, while in idle, and never stops. At 50-60mph, the engine shudders, vibrates and has a roar to it, sounding and feeling like the wedges you go over, to slow your vehicle down. It has 700 miles, and these are from going to the dealerships, and independent mechanics. 3 dealership trips, and 2 trips to independent mechanics. Chrysler refused to do anything about it.

I own a 2006 Jeep Commander, that I bought new. I have all of my receipts for everything, my truck has been well maintained, except for the fact that it has leaked since the beginning. I have had it serviced 7 times for the leak, and yet, I have a huge puddle in my passenger area, yet again. I don't know if there is mold in it, but they assure me that there isn't. I cant be sure. The car has also stalled for no reason several times. They can't explain that either. I don't know what to do with this truck. I have spent a small fortune getting it fixed over and over again, for the same problems.

I have a 2006 jeep commander. I bought it 2 years old from dealership. I am experiencing a problem. When I go through the smallest of puddles, my belt must slip and I lose my ability to steer properly. Like having to power steering. I have brought it to my mechanic and have now brought it to jeep. No one not even jeep knows how to fix this. There has been references made to an undercarriage shield, yet jeep says my car doesn't have one made for it. The service department told me to avoid going through puddles at all costs. Do you know how impossible that is when it rains. So I have a Jeep Commander and I can't go through puddles.

We have a 2008 Jeep Patriot and it was purchased new. Within the first year, our sunroof started leaking. We took the car to the dealership three to four times before they finally replaced the seal on it. They kept saying they were bugs or leaves in the tracks. It wasn't until I threatened to get a lawyer that they replaced the seal. Our liner has spots on it from the water damage and the mechanic's hands. We have now owned our car for three and a half years. It has 46,000 miles. This last month, it has started leaking again!

We noticed water on the passenger side flooring (a puddle) and could not find water anywhere else. After looking online, I thought it was possibly a clogged hose from the defrost. We took the car to a mechanic who has confirmed that it would not be a problem and suggested that we go to a body repair specialist to find where the leak is coming from. After looking at the car and the large puddle in our car, it looks like it is coming from somewhere around the rear window. I have called Jeep and the assigned case manager will not commit to fixing it. They want us to pay the dealership to look at it and then they may possibly allow us to have a copay to repair this. How can they get by with this? It appears that this is a common problem. We feel that our car is ruined! You can hear water under the floor! Help!

2003 Jeep Liberty Freedom Edition (original owner).

I have replaced the motor on my left rear window on three separate occasions. The first time was covered under warranty, but it was out of pocket the second and third time. It's expensive and apparently a consistent problem with other Jeep Liberty owners. According to the dealership in Davis, this part has not been recalled.

With the first use of my car for the day, a metal grinding sound occurs when I brake (lasts for about 3-4 brake uses and then goes away). It's very loud and embarrassing, though I was assured that my life is not in danger. I was told that this is due to debris from the elements (air, dirt, etc.). I am the original owner of this Jeep Liberty and this has never happened in 8 years, until now.

From a standstill and then pressing the gas pedal to drive my automatic Jeep, my car jerks (I can feel it and hear it) as if I were driving a stick shift car in the wrong gear. Dealer does not know why.

My car has turned off three times when I stop at a red light (stop light, etc.) and I have to restart the Jeep. Sometime it turns on. Other times, I wait and then try again and it turned on. I just took it to the dealer where I was charged a hefty diagnostic fee. However, they could not tell me what the problem was. I am paying a fee, yet they can't determine the problem for my car turning off while I am in moving traffic.

Does anyone know if it is "legal" to charge a diagnostic fee when the dealership can't determine the problem? I would accept the fee if they were addressing the problem; however, they are not.

I purchased a 2006 Jeep Grand Cherokee Laredo on March 26, 2007 at Tamiami Chrysler Jeep Agency (8250 SW 8th Street, Miami, FL 33144). Color: khaki.

A few weeks ago, I realized that the driver door inside the opener was broken. Consequently, I visited the Planet Chrysler Dodge Jeep Agency (9975 NW 12th Street, Miami, FL 33172) for the replacement. The price of this little part that includes its panel is unbelievable: $719.00. I am a Jeep lover, but this price is too high as well as the occurrences of this broken part in many Jeeps of this model: Grand Cherokee Laredo. I need to open the driver door from the outside door opener, all the time.

I purchase a brand new 2009 Jeep Liberty in August 2009 from Manhattan Jeep in New York City with the understanding that there was at 36,000-mile bumper to bumper warranty and an unlimited powertrain warranty. As per the warranty, I had my service routinely done at Riverdale Jeep in Bronx, NY. At 34,000 miles at 10:00 pm while on the NJ Turnpike with my 3-year-old son in the car, my car started overheating. I pulled over, popped the hood and smelled radiator fluid. I looked at the bottom of car and noticed radiator fluid dripping from under the car. I thought I had a radiator leak.

I called my husband and he brought me radiator fluid, we put in the radiator fluid and the car turned on, it was not overheating so we attempted to drive home (to be looked at in the morning at jeep). The car started overheating again, I pulled over in the gas station re-popped the hood brought more radiator fluid poured it in and noticed it pour out of the bottom of car. There was a mechanic who looked at car and noticed the water pump was totally broken. The mechanic indicated that this should not happen until about 100,000 miles. The car was towed to Little Ferry Jeep and they called me stating that the water pump was broken and that there was engine damage due to the broken pump but that they were voiding the warranty. I told them not to touch my vehicle and called a tow have my vehicle brought to my Riverdale Jeep dealer where I do my services.

Little Falls Jeep changed the water pump without my permission and left a warranty hold on the engine damage that was directly caused as a result of the broken water pump as per Riverdale Jeep. Riverdale jeep was unable (even though they indicated that it should be covered) to cover under warranty due to Little Ferry changing the water pump and putting a void on my engine repair. Sonny, the mechanic at Riverdale Jeep in Bronx, NY explained to me that the engine damage is a direct result of the broken water pump that Little Falls took out of my vehicle without my permission. Sonny also indicated that since the water pump was totally broken, none of the coolant would have gotten to the engine and that the overheat light or sensor would not have told me this until a couple of minutes and that is why I have engine damage. Three cylinders need to be replaced, not the total engine as Little Falls would have led me to believe.

Now I am paying $3,300 to Riverdale to fix damages to my engine that resulted from the defective water pump which all should have been covered under the lifetime powertrain warranty. The car is less than 2 yrs old. I want the $3,300 back and my powertrain warranty re-instated as per the purchase agreement.

The Jeep Liberty 2.8L CRD has a flaw in its design. The EGR valve is a high failure item in the 2.8 CRD. One of the modes is set to "fail ope", with no accompanying "Check Eng" light. When the EGR fails open, unregulated air flows into the intercooler, causing complete failure, and then allowing the turbo to receive unregulated air, leading to its failure. This all happened in less then 3 miles last week, on my 2006 Jeep Liberty 2.8 CRD with 87,000 miles on it. $5,200 later the car is running, but what a bill for a poor design, with no bypass line. For wanting a $150 EGR valve, the motor was lost.

I bought my 2007 Jeep Patriot brand new. About a year later, my jeep stalled at a light. It was raining and started right away so I figured maybe some water had gotten into a hose or the engine. It didn't stall after that for another year. Since then, it stalls every time it rains! I am so fed up with Jeep not recalling their vehicles for known issues. It seems like someone has to die and a lawsuit has to be filed before they do anything to fix their problems. I am so tired of having to invest money in this car.

At around 60, 000 miles, I had to replace both ball joints. Even with an alignment my car still vibrates at high speeds. The transmission struggles when accelerating. I've had to replace all my rotors! My driver side window squeals as it is rolled up. There was a mysterious leak thru my trunk that resulted in water being accumulated where the spare tire is. Took it the dealership and they replaced the rubber gasket but the damage was already done. I service my SUV regularly so I wouldn't expect so many problems. I use fuel injection additives to make sure the fuel system is clean. I change my spark plugs on time. I never had this much problems with my 2000 Galant.

The wiring that goes to all the lights are up under the dash near the brake pedal. After driving the jeep for some time, all of a sudden the lights quit working. After having it checked, the brake pedal had rubbed against the wiring and rubbed them until they completely came apart losing all connection. Therefore, the lights, signals and everything quit working. I had it repaired, but still the lights only work part of the time. The mechanic at the Dodge place told us it was a wonder it had not caught on fire.

I have a 2007 Jeep Liberty with a 3.7 engine. Last month, I had to put in over 1800.00 in engine repair because of carbon build up on the cylinders and valves. Since the time of this repair, I have been digging into this issue and have found out that Jeep is aware of this problem but has chosen not to address it. Searching the internet has produced numerous instances of the same issue I am having. I have also talked with the people at the local Jeep dealership. They also admit (unofficially) that there is a problem and my Jeep is one of many that this issue has and is happening. If you are having or have had this issue also please send me an e-mail

I purchased a 2002 Jeep Liberty in April, and I have really enjoyed it until recently. It only has 73,000 miles on it. And one day I was leaving work and heard a clunk sound. When I got home, I opened the hood and checked the oil. It was completely gone, and it was less than 3000 miles since it's last change. It started to make a rattle sound, and so I took it to two different mechanics, one Chrysler and was told the entire engine needs to be replaced. I had refilled the oil and haven't lost any since, and now I find out that this has happened to many people and Chrysler replaced the engine and model and is not helping those that need the repair done.

Ok, I have a few gripes and one really weird scenario for ya. I too have replaced the window motors on each door several times and have the problem code referring to the emission leak that cannot be found on a 2003 JGC. But the weird thing that happened was that my wife walked up to what she thought was her car and unlocked it with the key fob, and when she got it open, she realized that this was someone else's car.

The alarm went off when she opened the door and she could not turn it off using her key fob. Now her remote will not open her car either. Funny, huh? So for the guy near Charlotte, NC with SC tags, that's why your remote doesn't work now! The car still works fine and I think I can reprogram the alarm system even if I have to take it to the dealer. Strange that we could unlock that guy's car though. I know there are a finite amount of codes to go around, but what are the odds? I'm lucky that mine works still.

I have some new info for everyone on here with a 2010 or 2011 Jeep Wrangler. I received a letter in the mail from Kimmel & Silverman (free legal representation) regarding water leaks in these vehicles. They have already helped over 65,000 consumers of these Jeep models get a new 2012 vehicle or all money back from your deal with a turn in of the vehicle with problems. Just call (412) 566-1001 to start your case with them. They have compensated over $160,000,000.00 in new vehicles and monetary disbursement to owners of these problem vehicles.

This is about the 2006 Jeep Liberty recall of heater/AC blower motor. The recall was performed and the motor was replaced. After replacement, the # 1 and # 2 speed fans/blowers were no longer operable. I contacted the dealer who replaced blower motor. I was told this often happens after blower motor is replaced as resistor blows. It is not covered under warranty or recall, even though the direct cause was due to recall replacement of blower motor. The estimated cost will be $150-$200 to repair.

I own a 2007 Jeep Grand Cherokee with a 6 cylinder 3 Litre Diesel Engine. On October 10, 2011 the Harmonic Balancer came off the engine. As of today, Nov. 9, 2011, I have not received the part to fix the vehicle. I have called Chrysler Customer Service 7 different times and have not received any satisfaction to date. I have been told that the vehicle is out of warranty and it is not Chrysler's issue any more.

2005 Jeep Liberty Diesel I need a water pump, water pump gasket and a timing belt. Three weeks and still waiting. IIwas told the parts would be in December 17, 2011! Unacceptable! If I were on a business trip, I would have to leave the vehicle for 2 to 3 months? It isn't 10 years old!

I bought a 2008 Jeep Liberty. I purchased it off of the used car lot, however, it only had approximately 3,000 miles on it and had never been previously owned. I have been having problems with my driver's side window not being able to go down most of the time. Although when I did get it down, it would always go up. Finally, it stopped altogether and the switch actually broke off completely. I spoke with a person at a Jeep dealership about this. He quoted me a price for the part then let me speak with the labor department. When I spoke with them regarding the labor, the man did not have to look up the price. He knew right away down to dollars and cents. After reading about the same problem over and over, it seems like this is obviously a defect on Chrysler's part and this needs to be recalled.

My 2008 Jeep Wrangler purchased new, started having intermittent starting issues in September. Sometimes we could keep trying it and finally it would start, other times it required a jump, and still other times not even a jump would get it running. After replacing the battery ourselves we decided it was time to take it into the dealership where we purchased it, for diagnostics and service.

Since early September, the Jeep has been back to the dealer 4 times, towed in twice and has stayed there for more than 25 days. The dealer reports that they cannot duplicate/diagnose the problem and that "It starts every time" for them. We are just below the mileage cut off on our extended warranty and we are afraid to pick up our vehicle and exceed the mileage only to be told that "now they might know what the problem is". Another dealer in town cannot be reached to get a second opinion and we are ultimately at this dealers mercy. We decided to involve Chrysler only to increase our frustration in getting this matter resolved. We are now without a rental, without our Jeep, and without answers. Very dissatisfied overall.

My daughter has a 2005 Jeep Grand Cherokee, fully loaded and has loved every minute up until August of this year. The car won't start. The dealer in Springfield,VA put in a new win module, and a week later she was towing it to another Chrysler dealer in Burlington, North Carolina, where she goes to college. It has now been to the dealers 6 times - anywhere from a week-10 days at a stretch. It definitely is an anti-theft issue and the computer needs to be reset. I've even had the two truck people tell me and the dealership, what the problem is. A day or two later, the car starts, then a day or two later it doesn't. It would seem like two Chrysler dealerships, and 2 1/2 months later, someone could figure this out.

I've had to get my daugher another car, and am still waiting to see if they care enough to fix it so I can sell it. The world's a better place because I'm not the kind of person that will try to sell it unless it's fixed, but at this point, I'm not so sure that's likely to happen. Blue book on this vehicle is about $15,000 and I should just take it to the junk yard? Way to go Chrylser!

I purchased 2009 Jeep Wrangler Unlimited X 4 door w/ soft top on July 1, 2011. I noticed the smell when windows were up. After some investigation, I found it was the carpet. I ripped out the carpet and found standing water. I drained the water, and kept having water issues when it rained (which was more obvious without carpets). I found that it was leaking from the soft top. Since the end of September 2011, we have taken it to two different Jeep service centers, 4 different times and the leak is not fixed. I have asked Jeep customer service to replace the top, they say they can't help.

It is their ** product and it is they that need to fix this. We have a 2 year old, $25,0000 vehicle that is taking in water. We have to cover it with a tarp every time it rains and be without a vehicle. The vehicle is still under manufacturer warranty. The Service center keeps putting band-aids on it that aren't working. Jeep will not authorize anything else to be done. It is not beyond reason for Jeep to replace a faulty top. I see we are not the only ones complaining, or getting jerked around by Jeep over this soft top issue. Why has nothing been done thus far? Sadly, Jeep is no longer a quality name.

I bought a 2008 Jeep Liberty and took it home for one day--it had multiple issues. The stability control was messed up and so was the brake assist. I couldn't even drive it. It was uncomfortable, to say the least. I took it back before the financing even went through. For vehicles priced this high, there shouldn't be issues. My credit took a hit because they sent it through so many companies all at once for a vehicle. I will never buy a jeep!

The steering wheel of our new Jeep Liberty is too thick to get my very small hands around. It is also made of a smooth material. This is a bad design. When making turns, I have lost my grip on the wheel on many occasions. On one such occasion, I plowed into a post. Thank goodness it wasn't a child.

We have a new 2011 Jeep Grand Cherokee Overland with the newly designed Pentastar V6 engine. The vehicle was rated with the tow package to haul 5000lbs. Pulling a much lighter 3100lbs trailer up I-70, the vehicle overheated and cut the RPM down to 3000. We were then forced to crawl at 20 miles per hour. We took the vehicle into 3 dealerships under the warranty and after a lot of wasted time, we actually had one dealership drive the vehicle and trailer with monitoring equipment attached. The equipment captured the problem 4 different times.

Later, when Chrysler was involved and was supposed to analyze the data, we were told that all of the data disappeared. We then had to deliver the vehicle and trailer to the dealership where the regional Chrysler rep tried to say the problem was the frontal wind load surface area was greater than their maximum of 40 square feet, until we pointed out that the area is a simple measurement using a tape measure (width times height) and our trailer measured about 32 square feet of frontal wind load surface.

The dealership was not able to show us the communications between Chrysler and them, citing that it was privileged. The dealership confirmed and Chrysler agreed that the vehicle was operating within the design specifications, but definitely not according to the advertised and sales specs. The dealership said there was nothing they could do to fix the problem and Chrysler was not proposing a solution. There is a case open with Chrysler, which does not appear to be getting much attention since not many people are able to get through the dealerships to actually talk to Chrysler about this severe design problem. It appears that after Chrysler has taken government bailout money which we paid for, they are not about to spend anything on correcting their problems unless many, many people complain about it or stop buying their vehicles.

I have a 2010 Jeep Wrangler Unlimited and it has been in the shop 3 times for leaking. Each time, they said they fixed it and it is not fixed. This is my second Unlimited. I leased a 2007 Jeep and it had the same problem. The dealership told me the new ones had different and better tops. Well, they do not. Now, I just got in my Jeep last night and there was water pooled in the back and it has shorted out my entire electrical panel. I have no speedometer, windshield wipers are stuck on full blast, no turn signals, no horn, no interior lights, etc. All because of a water leak, I assume. I love my Jeep, but this is obviously an unresolved problem for many Jeep owners.

I bought a 2007 Jeep Liberty in 2010. The first problem was with the windows. They keep coming off-track. After months of dealing with Orr Honda in Texarkana, AR, they said they were finally fixed by replacing the regulators or something like that in each of them. Less than 6 months later, the rear driver side went out. They said that I had just ran out of warranty and it would be $330.00. Then, the driver side window went out and today, the passenger window went out. I cannot afford all of these window problem. I have had people come up to me and say, "have your windows gone out yet?" Or say, "I see your windows are wedged, I had to keep mine that way until I got rid of it". Is there somewhere I can turn to with the company?

I bought a brand new 2011 Patriot with only 5 miles on it in Feb. 2011. Before my first oil change, I had started having problems. On two separate occasions, I heard an unexplained noise almost as if my ball joint had broken and my wheel was about to fall off. The first time, it only happened for a few seconds, the second time I pulled over, nothing seemed wrong. When I got back in it, it drove fine. Of course the dealer couldn't do anything because there was not a malfunction light on.

Since then, the problems keep coming. There is a dead spot when accelerating around 50mph, I then have to mash the gas to get it past it. The transmission feels weak; the dealer won't do anything until it breaks. Then I just noticed the other day my door hinge has begun rusting already. I would expect it after about two years but not 8 months. Jeep has gone to hell since Chrysler bought them in the late 80's. I knew I should have bought a GM.

I bought a 2011 Jeep Wrangler Sport Unlimited in March 2011. The first month I owned the vehicle, I noticed water puddling on the front passenger floor. Since then, it has been back 4 times. Every time I pick it up, the repair order states that the Jeep has water leak, changed gaskets retested, leak fixed. As soon as the first rain hits the floor, it's soaked again. I am really getting annoyed with the explanation they give me. They stated that Jeep is aware of the problem and are trying to come up with a fix. At this point, if they don't have a fix, I would like a new vehicle. I have a small child and this is a major problem. I do know that when there is standing water, there is mold. The last thing I want is for my child to come in contact with this.

I have a 2003 Jeep Grand Cherokee that I have had to replace 3 window regulators in. Now, a small piece of metal inside the steering column has broke and now the lever used to raise the tilt wheel does not work. I took the steering column apart and took pictures of the part I need that couldn't cost more than $5.00, but the dealer said I have to buy the whole steering column that costs $1000.00. I just want Chrysler to send me the part so I can fix my steering wheel.

I purchased a brand new 2011 Jeep Wrangler unlimited and the roof started to leak immediately. The Jeep has been back to the dealer six times in the three months that I have it. The dealer has had the Jeep for 2 1/2 weeks straight to try to fix the problem. They changed part of the roof and several seals and told me that it still leaks. They are replacing another seal and hoping that it works. I am paying $30,000.00 for a Jeep that has been back to the dealership six times. I have no car to use so last time, I had to request a car and they gave me a Nissan Altima to use which has been beat on. I guess I should have bought a used car.

My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.

Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldn't start. It seemed to be the exact same issue.

In Texas I had it towed to the original dealer I'd purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldn't get the Patriot to do the same thing, they said they'd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.

Two weeks later I'm back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.

How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someone's life. I've called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. I'd be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.

There are no lights on the dash for the heating/cooling system. Now the transmission is acting up. The tack will go very high as it gets stuck in low gear. When I stop the car, turn it off and back on, it somehow must reset itself. My window controls on the driver side door no longer work in the front of the car. The seats are all badly stained. I have had this to a dealer in Warren, PA for repairs, but they have been unable to find the problems. Now, of course, my extended warranty is up and I do not have the funds to purchase another one. This car is a money pit. I love how it drives, but now I'm stuck with an unreliable vehicle that I still owe $14,000 on.

I bought a certified pre-owned 2007 Jeep grand Cherokee about a year ago and it has already been back to the dealership over a dozen time. I have owned a '98 Grand Cherokee, a '02 Grand Cherokee, my now '07 Grand Cherokee, and have test drove a '11 Grand Cherokee, and by far my '07 and the '11 Grand Cherokees are the worst, most pointless pieces of scrap metal that I have ever dealt with. Every point of design, thought, and development of any Jeep from at least 2005 was done by a kindergarten child with a crayon and the care of when nap time was.

I own my '02 Grand Cherokee for 2 years and was heart broken when I traded it in because of mechanical engine issues. I thought buying a '07 would save me from stupid pointless "age" issues, but apparently the only thing my '07 did for me was save me from "age" issues but not from stupid, pointless, immature problems. Everything that went wrong with my '02 was mechanical and I was proud to pay for the repairs and maintenance, but everything that has gone wrong with my '07 is electrical, which I consider childish, lack of caring, and the thought that "as long as the engine works, who cares about the brake lights".

Within the first 1000 miles of owning my '07 grand Cherokee, she was back in the dealership for new front window controls, because the passenger side front automatic windows weren't working. From then on, my '07 has spent more time at the dealership getting "fixed" than any of my other cars have spent together getting repaired and dealing with basic maintenance combined. Other than my front passenger window, the only other thing that has gone wrong is my tire pressure monitoring system. The low pressure light turns on whenever it wants to, and I mean whenever it wants to. The light will turn when I'm going 75 mph down the highway, 25 mph through the city, and even when the engine is off and parked in a parking garage or my driveway.

Baystate Chrysler, Jeep, Dodge, Ram in Newton is where I bought my car and who have been doing all the "repairs" on my '07 grand Cherokee. Between the 12 times my car has gone in for "repairs", they have replaced all 4 tire pressure sensors twice, replaced the WIN module (receiver for the tire pressure system), reset the car's computer twice, and had to take out the aftermarket car alarm after it was going off uncontrollably after the dealership reset my car's computer the first time. After all of this, the light is still coming on.

I purchased a 2005 Jeep Liberty new from a local dealer in Mesa, AZ. The day we picked it up, the water pump was found leaking and was replaced. Now in October 2011, we have replaced the water pump seven times. And as I write this, it is back in the shop for a leaking water pump. The last one lasted three months. We have had the rear differential replaced three times and it is howling again. All the window regulators have been replaced at least three times each. We are so afraid to drive this vehicle out of town. We rent one instead to go to the mountains or to travel to San Diego. Our government wants us to buy American. Why should we? The USA cannot build an auto like 30 years ago. I'm very frustrated and will never buy a Chrysler product again nor will anyone in our family do so.

This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the driver's rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasn't there when we dropped it off. We'll have to drop it off again tonight for them to fix it. So again, I'm without a car to get around and this is such an inconvenience.

My rear passenger window has broken for the 4th time. This time, I had had enough so I contacted Chrysler to request payment for the repair. Two weeks later, and after the most frustrating customer service (or complete lack thereof) experience I have ever had, the window is still broken. I am so fed up with Chrysler. Clearly, they have a defective product on the market. They simply don't care and refuse to issue a recall. It is deplorable. I have also had to replace the transmission. And every time my battery dies, I have to get the car towed, because even after letting it charge for 30-60 minutes, the car dies the minute I put it in gear. I am making sure everyone I know understands how incredibly horrible this company is and never buys a Chrysler product. I'm sure glad my tax dollars helped bail Chrysler out. Well, I am not.

The back driver side window fell down and wouldn't roll back up. Dealership charged $240 for labor and repairs. Yesterday, the same thing happened to the back passenger window which cost another $240. When will they issue a recall on 2006 Liberty's?

DaimlerChrysler does not stand behind their lump of **. The 2002 Jeep Liberty a.k.a. lemony is a rolling piece of gutless **. Everything that can go wrong will or already did. Here is how ** up mine is. I knew how to hold back on the mileage and not drive too often. I have 101K miles now and I am the original owner. I picked up this ** in October 2002, nine years ago.

The driver's side seat belt locking mechanism (orange button) malfunctioned. The cost to repair at the dealer was $200 and it was not covered by the warranty. ** you, Jeep! The small hydraulic jack used too often to fix many flats since Jeep put ** soft Badyear tires on it. The jack is stuck in up position. The small hydraulic devices that hold the hood in open position got worn so it can no longer hold the hood open. I had to open the hood a lot.

Now, I use an approximately 2 ft. section of PVC pipe as a hood holder, which bounces around under the tiny back seat. ** you, Jeep! The breaks squeaked and wore out twice in nine years. What the **? They still squeak and it now vibrates when engaged and while stopping the **. ** you, Jeep! The radiator is made of plastic. I tried to repair it with an Epoxy but let's face it, that is risky. I had to replace it for about $400 including labor. Plastic radiator? ** you, Jeep!

The engine leaks oil now and the ** at the dealership says that the main seal ($500 repair) needs replacing. Yep, another Jeep trick underway. ** you, Jeep! I let it leak all the time and carry around an extra quarts of oil to replenish it as necessary. ** you, Jeep! The windshield blew out three times and the repairs were costly. The idiots who changed it put the rubber device in wrong so the rain leaked in and rust spots grew on the outside roof. Lets face it, one idiot can be as dumb as the engineer who designed the ** thing. ** you, Jeep!

The battery cables went loose and the battery died in 2007. ** you, Jeep! Back then, I only had about 50K miles on it. I had to replace them all at once. What a nightmare. ** you, Jeep! The stalling game started in 2008 in regards to a messed up fuel injector--cleaning, repairing, wondering? More ** from a ** team of professional idiots. ** you, Jeep!

My fantasy is as follows: I want to fill this vehicle with flaming pig ** and deliver it to the ** engineer who designed it. Then, strap his dopey ** to the bumper and slam it into the CEO of DaimlerChrysler. Back and forth, a few dozen times, should finish up what is left of the rolling skuzz bucket of bolts. By the way, I still have it, baby it, and drive it like it is "Christine" knowing at any second that it will ** me over somehow, some way and somewhere unknown, with a lengthy bill waiting to kill me again.

Not only is DC the ** company who does not care about its products or customers, but this makes me never want to get behind the wheel of any American "assembled" car, ever again. My next car will be a late '80s or early '90s VW Scirocco, or something like a semi-old Honda Accord, with under 100K miles. Used Japanese or German cars will get me around for my driving needs, when I am not on a bicycle or out walking. Jeep rewrote the book on scamming and laughing in our faces. Everything about this company is evil and pathetic to me now. ** you, Jeep and die!

After purchasing my 2011 Jeep Wrangler, I had water leaking from my hardtop all over the electronics. It is now two months later and eight times, the Jeep has been in for service and it still leaks. I have had to take time off from work and incur much travel back to the dealer with no satisfaction. They are sorry but said that it was all they can do and I will have to keep going back until its fixed or the Jeep fries from being soaked for two months.

To start, my father retired from Chrysler and we have always had Chrysler products. We have owned four or five jeeps, plus other Chrysler cars. My son and son-in-law both have Dodge Ram pickup trucks, so Chrysler is in our blood. Until now! I will never buy Chrysler. Years ago, like 45 years, Chrysler was known for not starting in rainy weather. Is this what you are going back to?

We bought a new 2009 Jeep Liberty and not too long after we bought it, they had to replace the whole transmission. We have experienced terrible gas mileage of no more than 14 mpg, city or highway. That is awful. We would have gotten rid of it except we four down tow it and have the tow bar installed on it. We also have a brake buddy for it.

Lately the key lock has not been working right, slow, and we thought it was needing a new battery. Then one morning, we went to leave in the car and all the dash lights came on and wipers wouldn't turn off. Then the car locked in park. We tried to figure it out for days and the dash finally said "no bus". You can't find out what that means anywhere. We finally got it out of park and drove it to the dealership. Guess what, dash board cluster was bad and to the tune of $608.00. This Jeep is only 1700 miles over warranty. We also have a 15-year-old Chev truck with 150,000 miles and never had the problems this Jeep has had, plus it gets way better gas mileage. The dealership Cueter Chrysler is the best I have ever worked with and their service is second to none. Too bad they don't have good vehicles to work on.

I think Chrysler should at least pay the bill on this because it should have never gone bad in the first place. I feel I have a lemon, and being disabled and retired, I should not have to worry about this happening on a pretty new vehicle. Please let me know if you are willing to do anything for us, or whether or not I should carry on with this complaint.

I have purchased a 2002 Jeep wrangler with a 2.5 engine in 2006, with 28000 miles on it. The motor blew up at 110,000 miles. Apparently, this is a common thing for this motor. Everywhere I called it was the same thing. Why has Chrysler allowed this, knowing the problems it has with this motor? I always loved Chrysler products and even worked for a dealer for a while, but I will never again buy any product from this company.

I work hard supporting my 2 children and money is tight and now I drive a $200.00 piece of junk while my Jeep sits in my driveway. Why hasn't there been any recall or at least make it right for the American consumer? Families have it hard enough making it, and when a big corporation like this as many others stick it to the hard working American family, it makes me wonder why to even by an American product anymore when our own companies treat us like dirt. It is truly a shame and is disgraceful.

I own a 2000 Jeep Grand Cherokee and have had nothing but major problems from the electrical system since 2007. At the time, I was almost killed driving the vehicle to the point where I took it to the local dealer (which I had been in and out already) and parked it, and told them I would not drive it any longer until they figured out what the problem was. Finally, they convinced me that they needed to replace the whole computer system in the Jeep and that would take care of the problems.

I agreed, shelled out thousands of dollars to do it (a consumer should never need to replace those parts on a vehicle) anyway and I paid for it. I have driven the Jeep since, until today and what should happen? The gremlins have returned. Lights, gauges, radio, wipers, turn signals, the works --all on the blink. I have it now with a local mechanic to check out. If no luck, I will take it to the local dealer and heaven help the Chrysler Corporation if I do not get this vehicle back on track. If they stand behind their product, there should be no reason they can not either fix it or replace the computer again on their dime.

Last year, I purchased a new 2010 Jeep Grand Cherokee. In barely over a year of owning this vehicle, I have already had to take it in to the repair center 3 times. On the 1st time, the thermometer went bad. On the second time, one of my taillights went out (which I was charged for). On the 3rd time, my air conditioning unit failed and, most annoyingly, my remote keypads only worked correctly maybe once a day. This is shocking to me as I have owned Chevrolet pickups for the past eight years and have never had them serviced other than routine maintenance. This is absolutely the last Chrysler product I will ever purchase!

My 2006 Jeep Liberty rear window regulators have been replaced four times. We do not even use the rear windows so there is no reason for them to just drop while driving. Jeep will not do anything about this, and as I am seeing, this is a common problem.

My 2006 Jeep Liberty (standard) has had all four windows changed. It needed a new steering column because of a part built into the column to recognize the key (wouldn't start). Also, it needed a new transfer case, and the back window leaks into the vehicle. The shifting lever kept coming out when operating the vehicle. The jack for changing tires doesn't lift the car up high enough to change the tire.

Jeep dealer said that there was nothing wrong with the windows until they finally recalled them. I had to duct tape them up so they wouldn't fall into the frame. There was no point in locking the vehicle when all we had to do was push the window down! My windows are beginning to sound just like they did when I had to have them all replaced the last time because the glass would fall into the door frame.

I had to get a steering column from eBay because we were told by the dealer that they were on triple back order throughout the whole United States! I also had to replace the transfer case when it blew apart in my driveway trying to move it after a heavy snow to get the driveway plowed. I haven't even tried to fix the leak in the back window yet. I had to get stack wood under the jack until it could lift the car up enough to change the tire. What's next? A five years old without off road driving and it is falling apart. Not cool.

I took my 1998 Jeep Cherokee to Jeep in White Plains, New York. My jeep was stalling sometimes on the highway going 50 miles per hour most of the time at a light, a stop sign or in slow traffic. Sometimes the car would work with no problems for couple days. After a while, the problem happened more and more. Sometimes the car would not start for five minutes after stalling; the car would always start again after a few minutes at most. Many times, my wife or I would stall in very unsafe conditions; luckily no serious problems have happened as a result yet.

I took the car to Jeep who charged me approximately $250 to tell me that I need $5000 worth of repair. The jeep is worth about $1800 as a trade in (149k miles). I took the car to a local mechanic, who said he could replace the computer. After that $1000 spent, I then was told I needed a new ignition coil, crankshaft, PCM and a new exhaust because not only did the jeep continue to stall, but now it would backfire insanely loud, which blew my muffler apart twice. It still continues to intermittently stalls, sputters, and backfires. I looked online and found thousands of jeep owners describing the same problem with 1998 Jeep Grand Cherokee with either Jeep or a local mechanic doing all the repairs I described, and like me none of which solved the problem.

I dug a little further on the web; I found instructions to fix this, which seemed too good to be true. It said to use either smaller screws or add three washers to each screw on the PCM (power control module). It is because they claim the screws are too long and they short out on the circuit board. The instructions also described cleaning the connectors to the PCM with a silicone compound and component cleaner, and then apply six twenty-four inches plastic tie stripes around the connection. I applied this fix; as soon as I did it, it was like night and day. The jeep no longer has the problems it had. No more stalling, sputtering, backfiring and running rough. The jeep feels like new. Many other users on the Internet either gave up or had success with the same fix which costs less than $20.

Jeep should be ashamed, and should take care of this problem. If Jeep cares about this customer or any customer, they should immediately take responsibly, and provide a serious manufacturer authorized fix; especially in these times when many people seemed to have less trust in American cars-- shame on you Jeep. I will tell everyone I know about this.

8/18/2011. I woke up to 2 inches of water on the passenger side. I thought it was the windshield. I had it replaced 3 times and still getting water inside on the passenger side.

I have a 2008 Jeep Wrangler. I bought it to tow behind my 40' RV. I put my own tow bar on. I was towing the Jeep behind my RV in heavy rain. The trail rated jeep was engineered/designed to forge 4' rivers when the brake lights went out. The Jeep was completely dead now. It wouldn't start. Chrysler towed it in about 45 minutes from me calling them, telling them that my jeep is completely dead. That was on August 16. It is still at the five star dealer.

I was waiting for TIMP or fuse box that fried in the rain. The dealer said that it is because of my after market braking system (that worked for two years, that is hooked directly to the battery on a fusible link). That's what caused the totally integrated power module (fuse box) to fry in a rainstorm two years after installation. This is total nonsense. I called Chrysler case management team. It was a waste of time. They stated that the dealer is part of them and what they say goes. They won't give me an auto loan. Not that I would want another Chrysler vehicle, it's just the fact that producing a junk vehicle and not standing by them is enough for me. It cost me 500 dollars a month to pay for a dead vehicle. Thank you Chrysler corporation. I will always remember to buy Toyota.

I have a 2006 Jeep Liberty. While under the original warranty, I have had the front door windows replaced twice. Out of warranty, I have replaced the front window a second time and the rear windows a total of three times. The last repair of the rear window was done with the improved part (which also required that I purchase a new window).

Last week, both rear windows failed again (yes, one of the failed windows was the one with the improved part installed). This will now be the seventh and eighth time that I have had to repair the windows on this car. The last repair was a no cost repair as I was able to get Jeep to reimburse me for the cost of the new parts, but they would not reimburse me for the previous three repairs.

There are tens of thousands of people with this exact problem. Why doesn't Jeep issue a recall? This makes me never want to buy another Jeep product. I thought about buying a Cherokee but changed my mind and bought a Ford Escape. Not a single problem with it!

The window regulators keep breaking in my 2006 Jeep Liberty. I am now out $450.00 and I am being inconvenienced everytime they break.

This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway.

This happened to me 3 times.

I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it "out" of the malfunctioning mode!

I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.

Today, I am on my way to shop to see what they can or can't do to the jeep. Last time, when I had the tranny light problem, the shop said, "Well, it isn't on now!" Well, that is Murphy's law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isn't on. This is a nightmare!

In 2008, I purchased a New Jeep Patriot. In 2011 with only 28,915 miles on the vehicle, I had to replace both ball joints, and since the ball joint on this vehicle can only be replaced with the attached control arm, they also had to be replaced. I also had to replace two front tires because from rubbing on the defective parts, the tires were worn down to the steel belts. There is no way that this should have occurred with the low mileage on the vehicle. Jeep tells me that they have no recall on this model.

My Jeep's window regulators keep breaking. I have installed four now and another just broke. I have replaced each window now at least once. The plastic nylon clips break and the cable winds inside the housing. Chrysler has not recalled the regulators. There is no recourse except to pay another $90 off the Internet and buy another one. I don't know how they can get by with this. There is enough complaints filed. What is your organization doing to help?

The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?

I purchased a 2007 Jeep Liberty and I found I had bought a window monster. Not only did the regulator break, but you had to put a new window to go with it. I had six windows replaced, and two of them were the new model.

I had 3 weeks left on my warranties when the last one happened. I argued with the service writer and he gave me a number to call. I called and argued with them and then I went to the website and sent in multiple complaints.

Well, Jeep responded and sent me an extension, for the windows and regulators only, for ten years and it will go with the vehicle. So, go get them. They will work with you if you yell loud enough. I hope this helps the rest of the window droppers.

The 2010 Jeep Commander had a problem with the transmission and was told it was the torque converter and was in the shop for approximately a week. It is in for a second time for the transmission and was told that it has to be rebuilt, not replaced. It has been almost 2 weeks and still no vehicle. This is our fourth vehicle from this dealer and we also have problems with our 2008 Dodge 2500 Big Horn Diesel which has been in twice for a turbo problem and still having problems. We are very unhappy and would like some sort of satisfaction. Thank you for your time.

I know this will probably just get deleted, but I need to "vent". I bought a 2011 Wrangler in June but not before doing investigations online/forums/dealers about the changes that may be have been coming in 2012 model year. I was assured by more than one dealer that there had been talk of more horsepower/pentastar/engine upgrade in the automatic transmission to 5-speed, but that was just rumors and I could be certain there would be no changes.

Reluctantly, I bought hoping maybe in another 2 years, this would all come; not as soon as I walked out the dealership. I can't tell you how upset (furious) I was to pick up the new car and drive to see that, indeed, Chrysler did make the decision to go with the changes but decided not to let the dealerships in on it. I'm in sales and sort of understand the logic behind it because if this had been public knowledge, you would have a few thousand 2011 underpower POS sitting on the lot. I just wanted to let you know how much I appreciate this decision by Chrysler. Hey, that's life right? Get over it Mr. Consumer, ** happens! Just think about if this had happened to you. Have a good day!

Repair Issues - An improper or inferior repair

Problem: On the 24 Nov 2010, I came into the Springfield Jeep and Chrysler dealership because my car had ran hot the day before. They said the problem was the therostate, but they could not tell which one was not opening so they said both had to be replaced. So I left my car and they replaced the first one and they had to order the second one. I returned on 2 Dec 2010 to have the second one replaced. Then two months later, my car ran hot again. So I was told to bring the car back, but the car did not run hot for them so they said they could not find out what the problem was so I left with my car and was told if it runs hot again bring it back.

In two more months it ran hot again, again nothing happened in which they could not tell me what was going on. This continued until a week ago, when my car ran hot and would not cool down and I could not make it out to the dealership who had serviced it. I was told to take it to Liberty jeep and Chrysler in Hinesville, GA, where it is today. They told me something foreign was placed in the radiator and that I need a new radiator, new engine and air conditioner unit because the problem with my car was not fixed. It had gotten so bad everything was going wrong. Prior to this, my car was serviced in Maryland where I lived --at Fred's Jeep ad Chrysler in Laurel, MD. I have a Jeep Patriot 2007, Silver which I purchased in 2008. So basically, I only had this car for two years. I am very dissatisfied with this service and unhappy about my car because now I do not have a car.

The window regulators on my Jeep Liberty broke for a total of 5 times now, multiple times on the same windows. Jeep is aware of the problem and refuses to do anything about the problem. However, they just love to charge up to $500 to fix the problem for us. Just look at how many consumers have been burnt by this same problem.

I have a 2007 Jeep Commander. I have been having issues with not starting/stalling. I can be driving and when I shut it off and then go to turn it back on, it will not start. All I hear is a clicking noise under the hood by the long black fuse box.

The lights, radio, etc. all works--it just wont start. This only happens every so often. I have not been able to narrow it down. No one seems to be able to pinpoint what the problem is. I have had so much money wrapped into figuring this out.

I went online to try to see if anyone else has these issues. I was amazed at how many complaints of my kind there are. Wow. Jeep is getting away with this. I have been stranded so many times and unable to drive my Jeep Commander.

I have had my 2007 Jeep Wrangler 4 door in quite a few times because it does not start. I have battery power but when I turn the key, it just clicks. At 18,000 miles, the starter was replaced. It only has 34,000 miles on it and it is acting up again like it did at the 18,000 miles when the starter didn't work. The service department says that it sounds like the starter, but since they can't duplicate the problem, they can't fix it. The minute I get it back, it acts up all over again. Their solution is that the next time it happens, call them and they will tow it into the garage. I am not sure what I'm supposed to do about getting to work on time or getting my son to preschool. Is it possible to have a starter problem with the 4-door Jeep Wranglers?

I was auto wreck on August 13, 2011 and my 2002 Jeep Liberty air bags didn't work. My jeep was totaled and I got pretty banged up. By the grace of our Lord, I'm still here, steering. I just purchased the Jeep on August 1, 2011 and when the rear tire blew, I had to go into semi-truck.

I bought a used 2002 Jeep Grand Cherokee Laredo in 2005. It had 42k miles on it and has 81k miles on it now. We primarily use it as a back-up vehicle and have purposely not driven it to keep miles low for resale value. Since I have owned it, I have had to replace all four Rotors (few hundred dollars), the transmission (2.5k dollars), the bearings in the back-end shattered (I never even took it off road), leaked grease all over the e-brake so they had to tear the entire back-end out and replace it (1.6k dollars) and last week on a drive, the fan relay went out causing the radiator to get too hot which resulted in a blown head gasket, cracked head, broken water pump, and somehow it seems to have shorted out the radio. The latest mechanic quoted me at another 2,500.00 to get it all fixed. I am spending much more on repairs than the thing is worth, and we haven't even put 40k miles on it yet. What a piece of garbage. I was excited for a Jeep but I will never own one again. It's a nightmare.

I purchased a 2011 Grand Cherokee in July, 2011. A few weeks later the idiot lights and wipers went wild while I was driving. Dealership said it could be the key fob. They replaced it. Three weeks later, the key fob failed to unlock and ignite the car. I was forced to use emergency key. They said to bring it in.

I used the spare key fob in the meantime. It failed to open the car and the key refused to turn in the ignition. The car was honking and lights flashing as before. Had to have it towed. The tow driver said the car turned itself on while on the tow dolly twice. He had to stop and turn it off! Dealership doesn't know what's wrong. The car has 1,800 miles on it. I have already brought it in twice for problems with the key-less entry system. It's still at the dealership.

On the first day that I bought the 2006 Jeep Commander, I noticed that when it rains, it leaks through the front passenger grab handles. Also, the door handles gone busted and broken. The engine died quickly, in which I had to pay $100 to fix it. ESP/BAS light, traction light, check engine light and tire pressure light turned on after a loud sound. The air-condition was making a grinding noise while on "low" and "medium" but works out fine on "high."

Because the windows were cracked, you can feel the heat pouring through the vents. The radio volume will go up without you touching it and the cruise control will not work now that the dash lights are on.I went to take it back to the dealer and they couldn't help me because the lights were not on all the time. So I took the jeep to another Dodge dealer to see if we can get somewhere with them.I have purchased the extended warranty and it currently has 65K miles. I just want the dealer to fix the jeep because I am not paying for something that I'm scared to put my kids in.

I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.

I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where I've had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.

On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer.

On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).

I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.

I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. I'm done and no longer have patience to waste valuable time on a vehicle that I'm literally afraid it will leave me stranded.

Two 2007 Jeep Liberty Limited had trouble with windows malfunctioning, and is still ongoing.

I replaced the AC compressor a year ago. The Jeep does not cool effectively after less than a year. The dealership stated it will not cover AC compressor because it was under warranty.

I'm not sure if they put a rebuilt compressor or a new one or if it is another problem. The dealership rode with me and stated the system is working but maybe it is an electrical problem that warrants investigation. I have 50,000 miles on it.

The brakes on our 2009 Jeep Commander have been squeaking very loud since we bought it. I have taken it in a few times. And the dealer said it's just how they are. I paid for brake inspection to have them tell me that every time. This is our third Chrysler. If this is not taken care of, I will no longer be a customer of yours. I will let my friends and family know. I will try very hard to push a Ford or GM product on them! Thanks. Vince :)

Jane **

My 98 Jeep is an amazing car. It has saved my life a few times. The major issue I've had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. I've had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I don't know if it's just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I don't run the AC, it uses more than a quarter. Let me just say it's Texas summer in a black jeep with no AC, and gas prices are going up everyday.

In late June 2011, I bought a 2011 Jeep Wrangler in Charlotte NC from Keffer Jeep, located on Independence Blvd. The second day I had it, one of the tires went flat as I was pulling out of my driveway. The sealant/adhesive between the tire and rim didn't hold due to poor craftsmanship at the factory where it was built.

Less than a month later, I took a family vacation to western NY from Charlotte NC (about 1400 miles round trip). While in NY, I noticed a squealing sound coming from the engine, like a loose fan belt. The Jeep had a serpentine belt system with a self-tightening pulley, so there shouldn't be any squealing from the belts. Upon my return to Charlotte, I brought the Jeep back to the dealership and they said it needed an entire clutch and throw-out bearing. (The car only had 2500 miles on it.) I was not give a loaner vehicle and spent over $100 on a car rental.

A week later, the check engine light came on. I brought it back to the dealer again and they had to replace the Oxygen Sensor (02 Sensor). I was not given a loaner vehicle again, and spent over $200 on a car rental.

These all happened to a brand new vehicle before its first oil change. I am a bit of a mechanic myself and when I changed the oil for the first time, I noticed it had too much oil in it. How is that possible? The guys at the factory put too much oil in it? And the dealership didn't notice when they supposedly did two "routine maintenance inspections" while it was being fixed two different times? That seems a bit odd to me.

I bought this car for my wife. We really wanted a four-door Jeep. I even had to have my brother co-sign to finalize the purchase. And now I see that the dealership sold the vehicle to my brother (the co-signer), not me. So, I am paying for a car that I can't drive and don't legally own. But that's not the issue here. Just an aggravating factor.

My wife drove this soft top four-door Jeep Wrangler as our primary family car. She even had the family stick-figures in the back window representing Mom, Dad, our son and daughter and cat, which as a result promotes the four-door Jeep wrangler as a family car to a city with almost 1M residents. (There's no charge for that.)

My wife won't drive the Jeep anymore and is now driving our 2000 Dodge Durango, which just happened to break down the same day the Jeep did. I don't even want to look at the Jeep anymore, let alone drive it. And I was so happy when we got it. I was very happy before all these happened.

In early June 2011, the cluster gauge assembly went out on my 2011 Jeep Wrangler Sahara. No headlights, wipers, turn signal, etc. I took it to the local dealer. It's been almost 8 weeks and the dealer still has my 2011 Jeep with less than 4,000 miles on it. They are saying it might be April 2012 before they can get the part in order to fix it. It would seem that parts should be available for a 2011 new Jeep as they are in production in Ohio. I have contacted Chrysler Customer help several times and have gotten no help at all, just passed from one person to another.

The way Jeep has treated me is a major disgrace. They have my money and my Jeep, and nobody in the organization seems to care.

Tried calling Jeep customer service about the rust-through on 7 out of 8 door hinges on my 2007 jeep wrangler unlimited. it is still covered by the rust through warranty that jeep advertises for the vehicle. Was met with total amount of apathy from jeep rep when i told him i was stationed overseas. was told i would have to contact "international customer service". i did so and left all the information requested. over a week has gone by with no reponsse. Called Jeep USA customer service twice again and asked for assistance with this matter. was met with same apathetic stone wall. they have no interest in helping their customers resolve an issue. asked to speak to a supervisor. was told "we don't have supervisors here" I asked for clarification by asking who does their annual evaluations. was told "no one"

My Jeep Cherokee keeps stalling out and won't start. Sometimes it stalls when driving and sometimes it stops at lights. I don't know if this is the right place to complain.

My 2005 Jeep Liberty has faulty window regulators (these are used to operate the electric windows). This is a problem with all Jeep Liberty's there are thousands of complaints.

It costs 400 to 500 dollars to fix it and the part continues to break over and over. Jeep refuses to issue a recall. I just had one replaced 21 months ago and it has broken again. The window just falls into the door without warning. It is very dangerous.

I was heading home from a weekend away in my 2007 Jeep Commander with 62,000km on it and I heard a weird noise coming from the engine compartment. Then I smelled antifreeze and I start losing power. So I pulled off the highway and find a safe place to park, opened the hood and noticed that the fan blades that were attached to the water pump were hitting the alternator and I also noticed the antifreeze pouring out everywhere.

I called road side and they told me that a tow truck was on its way, but I had nowhere to stay as I was several hours away from home and no rental car company was open to rent me a car as it was late at night. So I spoke with roadside assistance and they assured me that a rental car would be covered while my car was getting fixed. So I found a place to spend the night and rented a car the next day to drive home. When I got home the next day, I called customer service and they informed me that the rental car was not covered and that I was out of luck.

It was the 2007 Jeep Wrangler. The front-end wobbles and would not desist until I came to a complete stop. There's less than 20,000 miles on the vehicle. I have never experienced such a wobble in all the years (45) that I have been driving.

Bought new right hand drive Jeep wrangler sport. Check engine light 20000 miles, replaced spark plugs. 24000 miles check engine light, replaced fuel rail. 26000 miles check engine light, replaced computer. Same code every time problem solved. Also during this time fan switch burn out, they said bad switch. Year later, still under warranty, fan switch burns out, they said again bad switch. Year later, switch burns out. Warranty has expired, bad fan motor, pulling too much current cause switch to burn out, $612.00 to fix. Replaced three batteries in five years. 60000 miles, electronic distributor locks up, drop gear teeth into oil pan which oil pump sucks up and locks up oil pump, another $650.00. Press brakes and dash lights lite up. Also death wobble. A/C not working now, 105 for the high today. No more Chrysler products for me.

In October of 2009, I purchased a 2009 Jeep Compass as a trade in from a Chrysler 300 that was too hard on gas. Now July 2011, less than 3 years later, I have just paid $4200+ to replace a transmission that was blown. I also had to rent a vehicle to the tune of $300.00+ to accommodate by business travel as I am the owner of 2 businesses that require extensive travel. I have written 3 letters in total to the Windsor Office of Chrysler sent it both by mail & fax and have had not even so much as a courtesy phone call or reply from them regarding my very urgent situation with one of their vehicle. The mere fact that none has taken the time to even seem as if they are addressing my concerns extremely agitates me. I Interact daily with rental car companies who also purchase vehicles from Chrysler and I am extremely saddened by their lack of customer service. I am a paying customer to the vehicle manufacturer and deserve to be treated much better than I have thus far.

Jeep should be absolutely shamed of themselves. I too am having problems with the window regulators on my 2007 jeep liberty. Now, the drivers window has to be helped to rise out of the door as you push on the button. How can they continue to have a deaf ear. I'm telling everyone that is thinking of buying one about my experiences.

I have a 2003 Jeep Grand Cherokee and have had to replace the window regulators/motors of three windows in one year. It costs over $300 per window. I called Daimler-Chrysler and they refused to reimburse me for the costs.

The year of a vehicle should not matter. It's a known issue with the Cherokees yet they refuse to process a recall. To make matters worse, the person I spoke with at the 800# was rude. I asked to speak with a manager and she said sure, but you're still not getting reimbursed. My father retired from Chrysler and I love Jeeps but because they refused to reimburse me this small amount (to them), this is the third and last Jeep (or Chrysler product) I will purchase unless they change their minds.

At some point, consumers just need to make a stand any way they can.

I took my 2006 Jeep Commander to Odessa,Texas repair shop on June 27 to have the AC fixed. That went out 60 miles from home on Sunday, June 26. It was in the shop for 15 days. Got it out July 11.

I was told two-three days and it would be ready. Fifteen days later, it was ready. No parts had to be ordered for the AC. One part was ordered for the temp ready inside of jeep on Thursday and received on Monday morning and then it was ready that afternoon.

This will be the last time we will buy any brand that you sell. I had doctor appointments and a lot of errands to do. It was very hard for family and friends to stop and take time to help me out. I am very unhappy about this problem and something needs to be done about it.

Back on May 28, 2007, my son was driving a 2002 Jeep Wrangler that was purchased by me. Prior to that night the clutch had a problem, which I am reading about, but on May 28, 2007 while driving home from his aunt's, he saw a spark. Luckily pulled over, and got out of the vehicle. The entire vehicle ignited in seconds; in fact if my son did not run (very quickly), I was told he might not be here today.