Jeep

I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new "Sirius XM radio", I find that there are channels missing. Upon deeper research, I find that I actually have a "Sirius Select" subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a "different radio than is offered with the Jeep Liberty!"

If Jeep had said, "Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription," that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, "Sorry but we are not liable for that." The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they aren't responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didn't know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer.

I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I can't cover this on my own without spending hundreds. But I shouldn't have to do that anyway. The issue isn't just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I don't want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

For the second time in less than 2 years my rear window regulator broke. First time it cost me $350.00. Now they want another $170.00 to fix it, plus it cost me $65.00 for them to tell me what was wrong with it. I told them to tape it up and forget it. I am not working at this time and cannot afford the company's incompetence. I cannot believe that with so many complaints on this that the company has not recalled this defective component in their vehicles. Am I angry? You bet. I am looking for a different vehicle today, forget them. I loved my vehicle but cannot afford this problem every time I turn around.

The dealer was called and he told us that we were 129th on the list for a speaker transformer. The right side of the vehicle has no sound. After inspection we were told that the speaker needed a transformer. I called a dealer in Florida when the date the transformer was supposed to arrive here came and went. We were supposed to have it by January 24. After speaking to Florida I was told that they didn't know if any were going to be coming in because they didn't have a supplier. So they sell you dead equipment and they can't replace it. We have so much trouble with this Jeep. The motor has been replaced, plus the transmission, the heater blower, the seat heater and the list goes on and on.

I started my 2003 Jeep Liberty Sport to warm it up and after 10 minutes, the gas tank exploded. If you have one, I would sell it now before this happens to you. I will never buy a car with the Jeep name ever again! If my family would have been in it, I would have Jeep's ** right now. They should really be investigated for faulty manufacturing as I hear more and more horrible things are happening to almost every model of Jeep that is out right now.

My mom had purchased a brand new 2003 Jeep Liberty sport in 2003. Everything was good with the car for a while except it idled high and then the fan went out. When we had that replaced, the ABS light came on and really has never turned off. The mechanic had unplugged wires and messed with fuses, but it never was fixed. There also was a recall on the lower ball joints, which took forever for the dealership to send to us. Now here is the interesting part, we live in a remote area of Alaska and it does get cold. Last Wednesday, I went out and started the jeep and it ran about 10 minutes before we heard this loud boom in our house. I looked outside and the car had blown up and was on fire back by the gas tank. The car is a complete loss, the whole inside was burnt to hell, there was nothing left. The fire department said the case was an equipment malfunction. They think either the gas line or tank froze and then cracked or something. I have read online about the gas tank problems other Liberty owners have had and that is really scary. I am just thankful no one was in the car and no one was hurt.

I would like to let it be known that Jeep compass is very unsafe. I went for an oil change to find out my steering wheel is ready to go out of control. The Jeep is bought on 2008 and only driven to and from work. The local driver said it's loose and want to charge me over $1,000 to fix not only that has terrible blind spot which is unsafe. I had a Caviler for 13 years and never had something like that happen. There should be a manufacture recall.

I am a rural letter carrier in Fairmount, Georgia. I recently purchased a pre-owned 2006 right hand drive jeep wrangler. I realize this is a vehicle that is just six years old; however, it was very low mileage and should hold up better than it has. When I purchased this vehicle it only had approximately 32000 miles on it. I currently have 59000 miles on it. But in the last year I have replaced bushing on the shifter at 38000 miles. The big thing was replacing the transmission at 45000 miles. In the last three months alone I have replaced a fuel sensor in the gas tank, an oxygen sensor and today I find out that my heater core is leaking and needs to be replaced.

Oh, I almost forgot my mechanic says the rear seal on the engine will need to be replaced eventually. Give me a break. I am a 52-year old single woman trying to make it on her own. I'm stuck with an unreliable vehicle that has become a money pit. I considered buying a new 2011 jeep wrangler last year, but they cost a small fortune. The pre-owned are like buying a new car themselves. So, yes, I am angry and disgusted. I would like to know if there is any type of compensation for any of the problems I have had. There should at least be one for the leak in the rear engine seal. I probably have as much chance of that as I do winning the lottery. Any help with this would be greatly appreciated.

I took my 04 jeep in for oil leaks from front and rear oil seals. They removed the transmission. Now, the transmission shifts wrong and hard. Also, transmission has a hard time engaging and disengaging. Also, my windows and door locks don't work again. I put the Jeep up on a rack and found the transmission vent tube hanging torn ground wires that were not disconnected when transmission was removed along with missing tarns oil pan bolts. All this so-called work was done by the Jeep dealer in Hilo, Hawaii.

I own a 2006 Jeep Liberty that I purchased new. I had several problems with the window regulators breaking and the windows falling down or failing to roll back up. The first few times these were replaced under warranty. After my warranty expired, my back two windows broke and fell down. I called to find out what this would cost and was told about $400 per window. I did not have nearly $900 to shell out to have this fixed when there is an obvious problem with these windows in this model year.

Last year, I found out Jeep decided to extend the warranty on these windows for model years 2006-2007 for 7 years. I called my dealer to find out about this warranty and was asked for my Vin number, they ran the number and told me my car did not qualify as it was past the cut off month - mine built in March '06 and they said it was for anything after May '06 and later. The letter says nothing about this! They said I could have them fixed and pay for it and then try to get my money back from Chrysler Jeep.

I am a single mother and don't have that kind of money to get these fixed for a problem that Jeep is very aware of! This is very unsafe as your car can easily be broken into if the window starts to fall. All someone has to do is push down, reach in and open the car. I currently have wedges stuck in between the glass and door to try and keep these up. It is ridiculous. I can't use my windows and I will never be able to sell this car or trade it in with this problem not fixed. The cost is too expensive that no one else will want to pay to have it done. I am stuck with this car that was poorly designed that Jeep is very aware of and now will do nothing about it.

I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.

In either case, I'm in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. I'm baffled. It wasn't before. They asked me to pay them over $400 to diagnose and perform preventive services that weren't needed prior to them changing my oil.

I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I won't be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isn't that at least worth looking into considering the safety issues it poses?

I bought new a 2005 Jeep Grand Cherokee Laredo 4X4 Sport Utility 3-dr. We have had more than the average amount of problems w/ this truck such as loud metal to metal scrapping noise at the front end. The transmission won't shift. The ac will not work. Different lights will not work( after this year, it will not pass state safety check). It is over heating.

The computer is out. The transmission will not shift again. All the time, the check engine light is on. All the lid stays (holds open trunk, back glass and hood) do not work, it needs to be propped. The dealer just keeps on fixing or trying to and I am sick. Thanks, Jeep. Thanks for taking the vehicle that was once unstoppable and turning it into good looking expensive junk.

I have a new 2011 Jeep Patriot. The car does not even have 2K miles on and the brakes squeal. The dealer has already replaced the brakes, and the problem continues. It's been a week, and the dealer is still waiting to hear back from Jeep. I guess my life is not important to Jeep.

Let it be known that the life of an importer of Jeep Liberty CRDs to Canada is humiliated into a great deal of time wasting trouble. Dealers in my city of Saskatoon, Saskatchewan, Canada don't like importers. They call us "curbers." A bad word. The Chrysler service departments don't like the Liberty CRD. The latest problem is when I must go to my local dealer to get the daytime running lights activated. DRLs are mandatory to satisfy the Canadian Auto Registrar.

Dealers charge $90 for the Canadian module and they charge $90 to activate the module, which looks like a relay that goes into the left hand side dash fuse box. The US module plugs right in beside the Canadian one and when the programming is finished you unplug the US relay module. (It buzzes if you leave it in). Today the dealer took my CRD into their shop. I signed the waiver and in a half hour I get a call that they cannot get their computer to get into the Liberty's computer. This means no DRL and no to any updates. I got back into my CRD and noticed the air bag light was on. I tried plugging the US module back in and also tried disconnecting the battery for reset.

Nothing works. Dodge City service department Saskatoon, SK is stating no responsibility and will not hook their computer up to my ECU unless I agree to at least $2,000 minimum work order. The Jeep CRD and a Canadian importer are victims.

I have a 2007 Jeep Commander. I went to drive it today, and again, it would not start. The car has had its battery replaced already, and this has happened a couple of times since I've owned it. I have had many "electrical quirks" such as lights blinking and going off. It also has completely turned off on the turnpike on a hill. There was no power in the vehicle, and the left lane traffic is extremely dangerous. The jeep does frequently lurch forward when at a stop, when the engine is still running. I keep looking for recalls, and found none, but others I know with Commanders have had the same issues. How many complaints, before they are made to fix the problems at their cost, not mine?

I bought my 1997 jeep grande Cherokee Laredo from a private seller. It seemed to run just fine. Then it started overheating. So I changed out the water pump, radiator, and fan belt for other reasons. It started stalling at stop signs and red lights. So then I had to replace the PCM (powertrain control module). I thought it would help. But now, I can be just going down the highway and it stalls out. You have to wait a few minutes before it will start up. But when you try to start it up, it sounds like it doesn't have any oil in it; but it does. I am so puzzled about my jeep. I had a '95 jeep, and it didn't give me any kind of problems.

I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My vehicle was imbedded in the back end of the vehicle I hit. My air bags didn't go off and I was told that it was due to the deceleration of the vehicle. I never even had a chance to hit the breaks. The man I spoke with at Chrylser was rude and condescending. I would like to think that if I buy a vehicle with air bags that they would work if I needed them. I do not feel the least bit safe with the thought of having to drive around in this vehicle especially with my children.

I have a 2010 Jeep Wrangler that has been leaking very badly since I bought it. I have had it back to the dealer 9 times to try to fix it. I have bad mold growing in the car. I have to use an inhaler to drive it some days. My seat belt meet is soaked to the point I have to use a blow dryer to dry it so I can put it on. They can't fix the leaks. Also, my air bag is sticking out on the steering wheels and they still don't think that is a rush to fix. I can't even drive my kids around in this jeep. Between the mold and the air bag it's not a safety hazard.

I engaged the 4 wheel drive on my 05 Jeep Liberty Sport edition, which is an automatic, and now, while in 2 Hi, the "Part Time" indicator light is on, albeit the vehicle is obviously in 2 wheel drive, I can tell it is no longer in 4 Hi or 4 Lo. And when I engage 4 Hi or 4 Lo, the indicator turns off.

Any ideas what the issue might be? Is it the Powertrain Control Module? Is it the Transfer Case Position Sensor, or harness? And can I work on it from underneath the vehicle? I have done my research both locally and online, and I have found multiple forums with patrons posing the same problem I have.

I bought a 2004 Jeep Liberty (used) with 30,000 miles on it. The first year, I had to replace the transfer case. Next came the PCM computer, not counting the endless times I had to replace so many sensors. I live in the city where these jeeps are built. I will never buy another Chrysler product.

I am writing to you because I do not know where else to go with this. Something needs to be done by Chrysler and something fast before something serious happens to someone. I have a 2007 Jeep Wrangler 4 door Sahara and I am experiencing with it what is called the "Death Wobble", If you were to search about this on the internet, you will see I am not the only one that this is happening to.

I have called the dealership where I got the jeep and automatically they tell me that I need to have my stabilizer bar replaced and that it would cost me $250. I will tell you by all the complaints that I have seen on the internet that that will not fix the problem. I do not have the money to sink into this jeep for something that they say is going to fix it and it does not. What I experience when I hit a bump going about 50 is a violent shaking in the front end of my jeep to the point that I have to slow down to almost 20 mph to get it under control. I have also experienced it coming down a hill and when I put the brake on and the violent shaking happens again, but when I put the brake on to slow down it does worse.

I am very scared to drive my jeep and I am afraid for my family and our lives in this jeep, when I use to love it. If this is a steering stabilizer problem then I think that Chrysler needs to take responsibility for this. I am sure if you ran a story about this, tons of people will come forward with the same thing. My mother in law has a 2009 jeep wrangler 4 door and the same thing is happening to hers. She has had new tires put on it, balanced, and an alignment. She has had it to the dealer twice and they tell her nothing is wrong with the jeep. My friend Tammy ** has 2007 Jeep wrangler 4 door and hers does it too. I am so tired of having a vehicle that I pay good money for and I am afraid to drive it. Here are some links to other complaints about the same problem. Please, please help me and others, before someone is seriously hurt or killed. Thank you so much!

I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

How many people have to report that Jeep products have engines that are defective and are ruined by the valve seat dropping?! We just spent $4000.00 on a 2002 Liberty and the dealership said, "Hey we fixed those valves in the new one." Well how does that help all of us that got stuck with the old engine? The rings were made with powdered metal that ends up shattering. Please look into how often this happens. Jeep should reimburse people.

I purchased my 2011 Jeep Grand Cherokee in October of 2010. It has now been in for repairs on the same problem 3 times. The problem is with the push-start ignition. Sometimes the key will not unlock the car. Sometimes it isn't recognized by the car, which will not allow it to start. Also, if someone is with me who also owns a jeep and has their keys on them, the computer goes haywire and starts beeping, reading "key not recognized" on the dash. Now I am getting a thumping noise while driving. The service department told me they fixed this, but to no avail. It keeps happening. The passenger side seat slides out of place around corners as well.

I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.

The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.

I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.

The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.

To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes out. I spoke to several mechanics. It happens all the time to 2005-2006 and 2007's. This is not a recall item on Jeep's website. On Jeep forum, one consumer said "Bad regulator, not a safety issue, so no recall." If this is what Jeep/Chrysler told him/them, this is just wrong. Why would they put a lock on the rear window and a child safety lock on the rear door if not for "safety"? There are hundreds of forums with thousands of complaints about the Jeep rear window regulators. Jeep should have a recall notice for these vehicles. And if they will not repair, at least they should permanently fix so that they do not operate and just stay up.

I have a 2002 Jeep Grand Cherokee that had 142,000 miles on the engine. It failed in May 2010. I had a rebuilt one from Mopar that put in costing me over $5,000 with the labor. Now, 18 months later (20,000) I need another engine. After this experience I will never buy another Jeep product. I have to keep this one as I am into it for a lot of money. Be aware of their warranties that they try not to honor if it isn't taken or bought from a Jeep dealer. Still waiting for an engine. The car has been in the shop since December 14. They say that they have it as high priority and that they will find one for me. It's still backordered until January 16 or 18. What a joke.

We bought a 2012 4-door wrangler, there was nothing wrong with the jeep. We purchased it in Dothan, Alabama and have had it for like 2 months. My son dropped something in the back and we were looking for it and we saw something shiny. My husband lifted up the floor boards and found a 2 ft plus machete! It had been used and sharpened before.

I was hoping it was from when they were building the jeep or something! But that was so dangerous and my husband was furious because we live on a military base and my husband has a very high security clearance and we can get in big trouble for driving around with that!

I asked to speak to Adam ** and was told that he would call me back within a day. The person I talked to said that they would personally call me the next day to make sure that he called me--nothing! Lee ** sold my wife and I a 2011 Jeep Wrangler Unlimited right-hand drive. She works for the United States Postal Service, they never told us when we bought the jeep and that there would be no coverage on the tires. At 10,000 miles, the tires were worn down to the ware bars evenly on all four tires. Lee ** said that they can't cover it, Chrysler said they can't cover it. Good Year said, "No way, it's a postal vehicle."

Now, my question is on a vehicle that is supposed to be the off road king. Going 20 miles an hour from mail box to mail box and two tires always on the pavement, why are all four tires evenly worn to the ware bars? And why don't we have some type of coverage? Then, we get a call from Lee ** trying to get off easy. They told me that they would replace two tires, that's it. I said, "No way!"

I'm done with Lee **. Even Chrysler said that they would call me back. It's been four weeks and nothing. Some lady named Megan was supposed to call me. I was told three times but there was nothing. Now, the rest of the problems--the roof leaks, door leaks, center console had been replaced after the service writer told my wife that there is no overdrive button in the jeep. Then, he had her show him where it was and when she showed him, he looked at her and said, "You must have spilled something on it.

I now have a $32,000 lemon. They fixed the roof twice but it still leaks. The radio doesn't hold time and the heater fan whistles after they looked at it twice. Don't you think the salesman should have told me that they wouldn't cover the tires because of the fact that it was a postal vehicle?

Jeep Liberty 2004. After replacing a battery a week ago, I had a stall problem. I mentioned the battery because of a noise I heard before it died that I did not take much noise in but relates to the stall I had this week. I was coming home from work in congested traffic and started hearing a "whirring" noise. I heard it several times and noticed it was coming from my dash. This is also when I noticed the dash lights (radio and odometer lights were flickering). I also noticed a slight lose of power. As I came up to a light and stopped, the Jeep stalled. I quickly pushed the hazard lights, put it in park and restarted it. No problems since. I am concerned about driving it. What if I had been driving and not stopping at a light? I was in bumper to bumper traffic.

This is the 2nd time I have had a short in the door of my 04 jeep Cherokee Larado. Lights won't shut off, messages that aren't true window won't work half the time. Jeep should have a recall as I have read many complaints for the same thing. Pay to have my jeep fixed. Sue jeep and then they might fix it.

I bought a 2007 Jeep Wrangler about 2 years ago. I noticed that in between oil changes, or around 1500 miles, the oil light would come on. I always went to the auto shop and they would top off the oil. I was told by the mechanics and dealership that these engines are notorious for burning oil. On New Year's Day, I cranked up the Jeep and heard a horrible knocking in the engine, then it shut off. I checked the oil and it read zero, but the light had not come on to warn me this time.

Because of this, I had to buy a new engine and will be out around $5K, only to probably have the same problems again with the engine burning excessive oil. I have researched and have seen that many people have posted about this same problem. Jeep needs to recall these engines or pay for the replacements!

I have a 2006 Jeep Liberty that I bought used in August of 2009 with only 16,000 miles on it. One month after I purchased my Jeep, the front passenger window regulator went out. I got online to see about the cost of repair and found out about this widespread problem. I couldn't afford to pay for the repair so I had to tape the window up. In April of 2010, the rear drivers side window went out, so I taped it up. Yesterday, the rear passengers side window went out and now I am fed up.

I called Chrysler Corporate (800-xxx-xxxx) today and complained that I now have three windows that do not work and do not have the money to fix them and I'm driving around with taped up windows. I told them that I know for a fact that this is a widespread problem and I know that the regulators are made of cheap plastic that will not hold up to the repetitive motion of windows being rolled up and down.

The customer service lady then asked, "What is it that you are asking Chrysler to do?" and I said, "You are going to fix my windows. This is a serious security problem as someone could easily break into my car." After she asked me a bunch of questions and put me on hold several times, she then came back and said they were going to expedite the problem and give me a case number and have someone call me. I hope they follow through and actually make the repairs. I will throw a fit if they try and make me pay one penny. I will not do it!

I have a 2007 pre-owned certified Jeep Liberty under 80,000 miles. My car wouldn't start so I had it towed to the dealership. I was informed that there was a rod in the steering column that attached to the ignition that shirred off. The part is backordered on 398 vehicles and there are none being made. How is this acceptable? Chrysler needs to support their vehicles! I am without a car. My car is my office on wheels. My car is now sitting at a dealership and I am paying about $80 a day for a rental! This for a 2007 car! Chrysler needs to do something about this!

Now I am at a second time, out of 3/36 warranty and I am ** because the dealer did not know what the root cause of my problem was. The sad part is that this is not the only problem with the car. It has had multiple issues that the dealer can never catch it doing. I mean it is awesome when it decides not to start. No battery click, no starter engaging, no cranking, nothing. Then 10 mins later, oh it starts fine.

My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep would not start. I brought it into a jeep dealership and was informed that a piece on the steering column broke off, and that this is a common thing with this jeep. I am told I need to replace the whole steering column. When we went to go order the column, and we discovered that 400 people are waiting for this steering column.

As of 12/28/2011, these 400 people are all on a waiting list for this part that is back-ordered. I am wondering why there has not been a recall on this steering colomn. I am without a vehicle for I don't know how long.

I contacted the two listed below back in November 2010. Both locations asked if I bought the vehicle from them. I told them no and they told me they could not help me. I was told the same thing by Bob Baker Jeep in Carlsbad, CA.

Why is it that none of these dealers have any interest at all in helping a Jeep customer? Do you have the address for the corporate office where I can send a formal complaint?

The 2009 Jeep Patriot had a windshield wiper failure in rain storm. Chrysler recalled the Jeep Grand Cherokee and Commander vehicles in 2008 (08V059). The front control module may have been incorrectly manufactured. This could cause the engine to stall while driving or not to start and/or cause the windshield wipers to become inoperative. On November 11, 2010, Chrysler said Thursday it is recalling about 16,000 Jeep Liberty SUVs to fix faulty windshield wiper systems. Chrysler refuses to repair this problem with the Jeep Patriot.

I truly believe that this Jeep Grand Cherokee will be the last American Car that I will ever buy. I purchased a new fully loaded 2003 Limited with a 4.7 liter HO and it has been nothing but trouble, very expensive trouble. The internet has made it possible to discover that I am not alone. Jeep must hate the internet.

I've had too many horrible experiences with blown head gaskets, broken valve springs, midnight tow trucks, no heat, no air conditioning, dashboard removals and loud drive train noises. I thought that I bought a new car to avoid all of this trouble and expense. I guess the management at Chrysler Jeep believes that if you only want to spend a measly 36k on a car, you are being cheap and only get what you deserve. Well, in the last few years I purchased a new Toyota Lexus for my wife, a Honda Civic for my daughter in college and a Honda Crosstour for myself. It's become evident that the American car manufacturers have become the financial losers when they can't seem to engineer or stand behind a good dependable car that can make it past a hundred thousand miles.

I am an aircraft mechanic with 37 years experience and have also worked on nothing but American cars for most of my life. I've pampered and garaged this Jeep to the point that it still looks just as good as it rolled out of the dealer's showroom. Looks are all that's left in this car because it all goes away once you turn the key and try to drive it. I've spent many thousands of dollars in repairs over the years and now have to just about give it away to get it out of the driveway and off my insurance. I will miss getting a Christmas card every year from my local towing service.

You can delete or throw this letter in the trash if you want. I'm just one person reporting on my experiences with this awful car. There is no way that I could ever recommend a Jeep to a friend or family member. This was my third and absolute last new Jeep anything. I always liked the way they look, but I can not see it getting any better so it's bye, bye to the American Car for me.

I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any problems until three months ago when the rear driver's side window unexpectedly fell. After doing some research (and holding it up with duct tape), I have found out that I cannot simply purchase the regulator slider that is faulty but I have to purchase an entire new motor and regulator with a new window since Jeep has redesigned said parts after finding out their previous design was faulty. I can aptly fix the problem myself but cannot purchase the single part because Jeep no longer allows selling it. This is absurd and a recall should definitely have been issued. I will never buy Chrysler again.

My wife and I bought a 08 Commander three months ago. When taking it to my mechanic to have an oil change performed, he saw a leak coming from the engine block. I contacted Chrysler and was told to take it to a dealership to have them diagnose the issue to see if they could help cover it. The dealership found a crankshaft seal leaking which I have replaced at the time, granted the vehicle only has 30,000 miles on it. Chrysler informed me that they cannot cover it because they can't tell if it was pre existing when we bought it or not.

I will definitely remember this when my 05 Ram and Jeep need to be replaced when I find a different make to buy. They fail to realize that the main issue is that stuff is failing in the engine and transmissions of all their vehicles with low miles. The US tax payers helped bail the auto industry out and they can't help the people who purchase their vehicles by backing up what they sell.

I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in April 2008. Within two years and low miles, we had to replace both ball joints and now the entire transmission. I have since done researchshame on you Jeep Chrysler. And shame on the government for not forcing a recall on these matters. First of all, bad ball joints can cause accidents. Second, how often does an automatic transmission go out after four years? We have kept up on all the maintenance and never abused our vehicles. I just can't believe there are so many people out there with the same problems as I. No wonder the car industry is going bankrupt; they won't stand by their product. In these days and times, a person can barely afford to buy a vehicle let alone put out for such costly repairs.

My 2004 Jeep Liberty keeps stalling. While driving, the jeep stalled and would not become idle. This was right in the middle of a busy intersection, with our kids in the jeep. We were told by a Jeep dealership that the engine computer has shorted out, and needs to be replaced. The cost is $1,100.00. They do not offer a new computer, only a rebuilt one that is available through the dealer.

I ordered a 2012 Jeep Liberty Jet from the factory. The engine ticks loudly, while in idle, and never stops. At 50-60mph, the engine shudders, vibrates and has a roar to it, sounding and feeling like the wedges you go over, to slow your vehicle down. It has 700 miles, and these are from going to the dealerships, and independent mechanics. 3 dealership trips, and 2 trips to independent mechanics. Chrysler refused to do anything about it.

I own a 2006 Jeep Commander, that I bought new. I have all of my receipts for everything, my truck has been well maintained, except for the fact that it has leaked since the beginning. I have had it serviced 7 times for the leak, and yet, I have a huge puddle in my passenger area, yet again. I don't know if there is mold in it, but they assure me that there isn't. I cant be sure. The car has also stalled for no reason several times. They can't explain that either. I don't know what to do with this truck. I have spent a small fortune getting it fixed over and over again, for the same problems.

I have a 2006 jeep commander. I bought it 2 years old from dealership. I am experiencing a problem. When I go through the smallest of puddles, my belt must slip and I lose my ability to steer properly. Like having to power steering. I have brought it to my mechanic and have now brought it to jeep. No one not even jeep knows how to fix this. There has been references made to an undercarriage shield, yet jeep says my car doesn't have one made for it. The service department told me to avoid going through puddles at all costs. Do you know how impossible that is when it rains. So I have a Jeep Commander and I can't go through puddles.

We have a 2008 Jeep Patriot and it was purchased new. Within the first year, our sunroof started leaking. We took the car to the dealership three to four times before they finally replaced the seal on it. They kept saying they were bugs or leaves in the tracks. It wasn't until I threatened to get a lawyer that they replaced the seal. Our liner has spots on it from the water damage and the mechanic's hands. We have now owned our car for three and a half years. It has 46,000 miles. This last month, it has started leaking again!

We noticed water on the passenger side flooring (a puddle) and could not find water anywhere else. After looking online, I thought it was possibly a clogged hose from the defrost. We took the car to a mechanic who has confirmed that it would not be a problem and suggested that we go to a body repair specialist to find where the leak is coming from. After looking at the car and the large puddle in our car, it looks like it is coming from somewhere around the rear window. I have called Jeep and the assigned case manager will not commit to fixing it. They want us to pay the dealership to look at it and then they may possibly allow us to have a copay to repair this. How can they get by with this? It appears that this is a common problem. We feel that our car is ruined! You can hear water under the floor! Help!

2003 Jeep Liberty Freedom Edition (original owner).

I have replaced the motor on my left rear window on three separate occasions. The first time was covered under warranty, but it was out of pocket the second and third time. It's expensive and apparently a consistent problem with other Jeep Liberty owners. According to the dealership in Davis, this part has not been recalled.

With the first use of my car for the day, a metal grinding sound occurs when I brake (lasts for about 3-4 brake uses and then goes away). It's very loud and embarrassing, though I was assured that my life is not in danger. I was told that this is due to debris from the elements (air, dirt, etc.). I am the original owner of this Jeep Liberty and this has never happened in 8 years, until now.

From a standstill and then pressing the gas pedal to drive my automatic Jeep, my car jerks (I can feel it and hear it) as if I were driving a stick shift car in the wrong gear. Dealer does not know why.

My car has turned off three times when I stop at a red light (stop light, etc.) and I have to restart the Jeep. Sometime it turns on. Other times, I wait and then try again and it turned on. I just took it to the dealer where I was charged a hefty diagnostic fee. However, they could not tell me what the problem was. I am paying a fee, yet they can't determine the problem for my car turning off while I am in moving traffic.

Does anyone know if it is "legal" to charge a diagnostic fee when the dealership can't determine the problem? I would accept the fee if they were addressing the problem; however, they are not.

I purchased a 2006 Jeep Grand Cherokee Laredo on March 26, 2007 at Tamiami Chrysler Jeep Agency (8250 SW 8th Street, Miami, FL 33144). Color: khaki.

A few weeks ago, I realized that the driver door inside the opener was broken. Consequently, I visited the Planet Chrysler Dodge Jeep Agency (9975 NW 12th Street, Miami, FL 33172) for the replacement. The price of this little part that includes its panel is unbelievable: $719.00. I am a Jeep lover, but this price is too high as well as the occurrences of this broken part in many Jeeps of this model: Grand Cherokee Laredo. I need to open the driver door from the outside door opener, all the time.

I purchase a brand new 2009 Jeep Liberty in August 2009 from Manhattan Jeep in New York City with the understanding that there was at 36,000-mile bumper to bumper warranty and an unlimited powertrain warranty. As per the warranty, I had my service routinely done at Riverdale Jeep in Bronx, NY. At 34,000 miles at 10:00 pm while on the NJ Turnpike with my 3-year-old son in the car, my car started overheating. I pulled over, popped the hood and smelled radiator fluid. I looked at the bottom of car and noticed radiator fluid dripping from under the car. I thought I had a radiator leak.

I called my husband and he brought me radiator fluid, we put in the radiator fluid and the car turned on, it was not overheating so we attempted to drive home (to be looked at in the morning at jeep). The car started overheating again, I pulled over in the gas station re-popped the hood brought more radiator fluid poured it in and noticed it pour out of the bottom of car. There was a mechanic who looked at car and noticed the water pump was totally broken. The mechanic indicated that this should not happen until about 100,000 miles. The car was towed to Little Ferry Jeep and they called me stating that the water pump was broken and that there was engine damage due to the broken pump but that they were voiding the warranty. I told them not to touch my vehicle and called a tow have my vehicle brought to my Riverdale Jeep dealer where I do my services.

Little Falls Jeep changed the water pump without my permission and left a warranty hold on the engine damage that was directly caused as a result of the broken water pump as per Riverdale Jeep. Riverdale jeep was unable (even though they indicated that it should be covered) to cover under warranty due to Little Ferry changing the water pump and putting a void on my engine repair. Sonny, the mechanic at Riverdale Jeep in Bronx, NY explained to me that the engine damage is a direct result of the broken water pump that Little Falls took out of my vehicle without my permission. Sonny also indicated that since the water pump was totally broken, none of the coolant would have gotten to the engine and that the overheat light or sensor would not have told me this until a couple of minutes and that is why I have engine damage. Three cylinders need to be replaced, not the total engine as Little Falls would have led me to believe.

Now I am paying $3,300 to Riverdale to fix damages to my engine that resulted from the defective water pump which all should have been covered under the lifetime powertrain warranty. The car is less than 2 yrs old. I want the $3,300 back and my powertrain warranty re-instated as per the purchase agreement.

The Jeep Liberty 2.8L CRD has a flaw in its design. The EGR valve is a high failure item in the 2.8 CRD. One of the modes is set to "fail ope", with no accompanying "Check Eng" light. When the EGR fails open, unregulated air flows into the intercooler, causing complete failure, and then allowing the turbo to receive unregulated air, leading to its failure. This all happened in less then 3 miles last week, on my 2006 Jeep Liberty 2.8 CRD with 87,000 miles on it. $5,200 later the car is running, but what a bill for a poor design, with no bypass line. For wanting a $150 EGR valve, the motor was lost.

I bought my 2007 Jeep Patriot brand new. About a year later, my jeep stalled at a light. It was raining and started right away so I figured maybe some water had gotten into a hose or the engine. It didn't stall after that for another year. Since then, it stalls every time it rains! I am so fed up with Jeep not recalling their vehicles for known issues. It seems like someone has to die and a lawsuit has to be filed before they do anything to fix their problems. I am so tired of having to invest money in this car.

At around 60, 000 miles, I had to replace both ball joints. Even with an alignment my car still vibrates at high speeds. The transmission struggles when accelerating. I've had to replace all my rotors! My driver side window squeals as it is rolled up. There was a mysterious leak thru my trunk that resulted in water being accumulated where the spare tire is. Took it the dealership and they replaced the rubber gasket but the damage was already done. I service my SUV regularly so I wouldn't expect so many problems. I use fuel injection additives to make sure the fuel system is clean. I change my spark plugs on time. I never had this much problems with my 2000 Galant.

The wiring that goes to all the lights are up under the dash near the brake pedal. After driving the jeep for some time, all of a sudden the lights quit working. After having it checked, the brake pedal had rubbed against the wiring and rubbed them until they completely came apart losing all connection. Therefore, the lights, signals and everything quit working. I had it repaired, but still the lights only work part of the time. The mechanic at the Dodge place told us it was a wonder it had not caught on fire.

I have a 2007 Jeep Liberty with a 3.7 engine. Last month, I had to put in over 1800.00 in engine repair because of carbon build up on the cylinders and valves. Since the time of this repair, I have been digging into this issue and have found out that Jeep is aware of this problem but has chosen not to address it. Searching the internet has produced numerous instances of the same issue I am having. I have also talked with the people at the local Jeep dealership. They also admit (unofficially) that there is a problem and my Jeep is one of many that this issue has and is happening. If you are having or have had this issue also please send me an e-mail

I purchased a 2002 Jeep Liberty in April, and I have really enjoyed it until recently. It only has 73,000 miles on it. And one day I was leaving work and heard a clunk sound. When I got home, I opened the hood and checked the oil. It was completely gone, and it was less than 3000 miles since it's last change. It started to make a rattle sound, and so I took it to two different mechanics, one Chrysler and was told the entire engine needs to be replaced. I had refilled the oil and haven't lost any since, and now I find out that this has happened to many people and Chrysler replaced the engine and model and is not helping those that need the repair done.

Ok, I have a few gripes and one really weird scenario for ya. I too have replaced the window motors on each door several times and have the problem code referring to the emission leak that cannot be found on a 2003 JGC. But the weird thing that happened was that my wife walked up to what she thought was her car and unlocked it with the key fob, and when she got it open, she realized that this was someone else's car.

The alarm went off when she opened the door and she could not turn it off using her key fob. Now her remote will not open her car either. Funny, huh? So for the guy near Charlotte, NC with SC tags, that's why your remote doesn't work now! The car still works fine and I think I can reprogram the alarm system even if I have to take it to the dealer. Strange that we could unlock that guy's car though. I know there are a finite amount of codes to go around, but what are the odds? I'm lucky that mine works still.

I have some new info for everyone on here with a 2010 or 2011 Jeep Wrangler. I received a letter in the mail from Kimmel & Silverman (free legal representation) regarding water leaks in these vehicles. They have already helped over 65,000 consumers of these Jeep models get a new 2012 vehicle or all money back from your deal with a turn in of the vehicle with problems. Just call (412) 566-1001 to start your case with them. They have compensated over $160,000,000.00 in new vehicles and monetary disbursement to owners of these problem vehicles.

This is about the 2006 Jeep Liberty recall of heater/AC blower motor. The recall was performed and the motor was replaced. After replacement, the # 1 and # 2 speed fans/blowers were no longer operable. I contacted the dealer who replaced blower motor. I was told this often happens after blower motor is replaced as resistor blows. It is not covered under warranty or recall, even though the direct cause was due to recall replacement of blower motor. The estimated cost will be $150-$200 to repair.

I own a 2007 Jeep Grand Cherokee with a 6 cylinder 3 Litre Diesel Engine. On October 10, 2011 the Harmonic Balancer came off the engine. As of today, Nov. 9, 2011, I have not received the part to fix the vehicle. I have called Chrysler Customer Service 7 different times and have not received any satisfaction to date. I have been told that the vehicle is out of warranty and it is not Chrysler's issue any more.

2005 Jeep Liberty Diesel I need a water pump, water pump gasket and a timing belt. Three weeks and still waiting. IIwas told the parts would be in December 17, 2011! Unacceptable! If I were on a business trip, I would have to leave the vehicle for 2 to 3 months? It isn't 10 years old!

I bought a 2008 Jeep Liberty. I purchased it off of the used car lot, however, it only had approximately 3,000 miles on it and had never been previously owned. I have been having problems with my driver's side window not being able to go down most of the time. Although when I did get it down, it would always go up. Finally, it stopped altogether and the switch actually broke off completely. I spoke with a person at a Jeep dealership about this. He quoted me a price for the part then let me speak with the labor department. When I spoke with them regarding the labor, the man did not have to look up the price. He knew right away down to dollars and cents. After reading about the same problem over and over, it seems like this is obviously a defect on Chrysler's part and this needs to be recalled.

My 2008 Jeep Wrangler purchased new, started having intermittent starting issues in September. Sometimes we could keep trying it and finally it would start, other times it required a jump, and still other times not even a jump would get it running. After replacing the battery ourselves we decided it was time to take it into the dealership where we purchased it, for diagnostics and service.

Since early September, the Jeep has been back to the dealer 4 times, towed in twice and has stayed there for more than 25 days. The dealer reports that they cannot duplicate/diagnose the problem and that "It starts every time" for them. We are just below the mileage cut off on our extended warranty and we are afraid to pick up our vehicle and exceed the mileage only to be told that "now they might know what the problem is". Another dealer in town cannot be reached to get a second opinion and we are ultimately at this dealers mercy. We decided to involve Chrysler only to increase our frustration in getting this matter resolved. We are now without a rental, without our Jeep, and without answers. Very dissatisfied overall.

My daughter has a 2005 Jeep Grand Cherokee, fully loaded and has loved every minute up until August of this year. The car won't start. The dealer in Springfield,VA put in a new win module, and a week later she was towing it to another Chrysler dealer in Burlington, North Carolina, where she goes to college. It has now been to the dealers 6 times - anywhere from a week-10 days at a stretch. It definitely is an anti-theft issue and the computer needs to be reset. I've even had the two truck people tell me and the dealership, what the problem is. A day or two later, the car starts, then a day or two later it doesn't. It would seem like two Chrysler dealerships, and 2 1/2 months later, someone could figure this out.

I've had to get my daugher another car, and am still waiting to see if they care enough to fix it so I can sell it. The world's a better place because I'm not the kind of person that will try to sell it unless it's fixed, but at this point, I'm not so sure that's likely to happen. Blue book on this vehicle is about $15,000 and I should just take it to the junk yard? Way to go Chrylser!

I purchased 2009 Jeep Wrangler Unlimited X 4 door w/ soft top on July 1, 2011. I noticed the smell when windows were up. After some investigation, I found it was the carpet. I ripped out the carpet and found standing water. I drained the water, and kept having water issues when it rained (which was more obvious without carpets). I found that it was leaking from the soft top. Since the end of September 2011, we have taken it to two different Jeep service centers, 4 different times and the leak is not fixed. I have asked Jeep customer service to replace the top, they say they can't help.

It is their ** product and it is they that need to fix this. We have a 2 year old, $25,0000 vehicle that is taking in water. We have to cover it with a tarp every time it rains and be without a vehicle. The vehicle is still under manufacturer warranty. The Service center keeps putting band-aids on it that aren't working. Jeep will not authorize anything else to be done. It is not beyond reason for Jeep to replace a faulty top. I see we are not the only ones complaining, or getting jerked around by Jeep over this soft top issue. Why has nothing been done thus far? Sadly, Jeep is no longer a quality name.

I bought a 2008 Jeep Liberty and took it home for one day--it had multiple issues. The stability control was messed up and so was the brake assist. I couldn't even drive it. It was uncomfortable, to say the least. I took it back before the financing even went through. For vehicles priced this high, there shouldn't be issues. My credit took a hit because they sent it through so many companies all at once for a vehicle. I will never buy a jeep!

The steering wheel of our new Jeep Liberty is too thick to get my very small hands around. It is also made of a smooth material. This is a bad design. When making turns, I have lost my grip on the wheel on many occasions. On one such occasion, I plowed into a post. Thank goodness it wasn't a child.

We have a new 2011 Jeep Grand Cherokee Overland with the newly designed Pentastar V6 engine. The vehicle was rated with the tow package to haul 5000lbs. Pulling a much lighter 3100lbs trailer up I-70, the vehicle overheated and cut the RPM down to 3000. We were then forced to crawl at 20 miles per hour. We took the vehicle into 3 dealerships under the warranty and after a lot of wasted time, we actually had one dealership drive the vehicle and trailer with monitoring equipment attached. The equipment captured the problem 4 different times.

Later, when Chrysler was involved and was supposed to analyze the data, we were told that all of the data disappeared. We then had to deliver the vehicle and trailer to the dealership where the regional Chrysler rep tried to say the problem was the frontal wind load surface area was greater than their maximum of 40 square feet, until we pointed out that the area is a simple measurement using a tape measure (width times height) and our trailer measured about 32 square feet of frontal wind load surface.

The dealership was not able to show us the communications between Chrysler and them, citing that it was privileged. The dealership confirmed and Chrysler agreed that the vehicle was operating within the design specifications, but definitely not according to the advertised and sales specs. The dealership said there was nothing they could do to fix the problem and Chrysler was not proposing a solution. There is a case open with Chrysler, which does not appear to be getting much attention since not many people are able to get through the dealerships to actually talk to Chrysler about this severe design problem. It appears that after Chrysler has taken government bailout money which we paid for, they are not about to spend anything on correcting their problems unless many, many people complain about it or stop buying their vehicles.

I have a 2010 Jeep Wrangler Unlimited and it has been in the shop 3 times for leaking. Each time, they said they fixed it and it is not fixed. This is my second Unlimited. I leased a 2007 Jeep and it had the same problem. The dealership told me the new ones had different and better tops. Well, they do not. Now, I just got in my Jeep last night and there was water pooled in the back and it has shorted out my entire electrical panel. I have no speedometer, windshield wipers are stuck on full blast, no turn signals, no horn, no interior lights, etc. All because of a water leak, I assume. I love my Jeep, but this is obviously an unresolved problem for many Jeep owners.

I bought a 2007 Jeep Liberty in 2010. The first problem was with the windows. They keep coming off-track. After months of dealing with Orr Honda in Texarkana, AR, they said they were finally fixed by replacing the regulators or something like that in each of them. Less than 6 months later, the rear driver side went out. They said that I had just ran out of warranty and it would be $330.00. Then, the driver side window went out and today, the passenger window went out. I cannot afford all of these window problem. I have had people come up to me and say, "have your windows gone out yet?" Or say, "I see your windows are wedged, I had to keep mine that way until I got rid of it". Is there somewhere I can turn to with the company?

I bought a brand new 2011 Patriot with only 5 miles on it in Feb. 2011. Before my first oil change, I had started having problems. On two separate occasions, I heard an unexplained noise almost as if my ball joint had broken and my wheel was about to fall off. The first time, it only happened for a few seconds, the second time I pulled over, nothing seemed wrong. When I got back in it, it drove fine. Of course the dealer couldn't do anything because there was not a malfunction light on.

Since then, the problems keep coming. There is a dead spot when accelerating around 50mph, I then have to mash the gas to get it past it. The transmission feels weak; the dealer won't do anything until it breaks. Then I just noticed the other day my door hinge has begun rusting already. I would expect it after about two years but not 8 months. Jeep has gone to hell since Chrysler bought them in the late 80's. I knew I should have bought a GM.

I bought a 2011 Jeep Wrangler Sport Unlimited in March 2011. The first month I owned the vehicle, I noticed water puddling on the front passenger floor. Since then, it has been back 4 times. Every time I pick it up, the repair order states that the Jeep has water leak, changed gaskets retested, leak fixed. As soon as the first rain hits the floor, it's soaked again. I am really getting annoyed with the explanation they give me. They stated that Jeep is aware of the problem and are trying to come up with a fix. At this point, if they don't have a fix, I would like a new vehicle. I have a small child and this is a major problem. I do know that when there is standing water, there is mold. The last thing I want is for my child to come in contact with this.

I have a 2003 Jeep Grand Cherokee that I have had to replace 3 window regulators in. Now, a small piece of metal inside the steering column has broke and now the lever used to raise the tilt wheel does not work. I took the steering column apart and took pictures of the part I need that couldn't cost more than $5.00, but the dealer said I have to buy the whole steering column that costs $1000.00. I just want Chrysler to send me the part so I can fix my steering wheel.

I purchased a brand new 2011 Jeep Wrangler unlimited and the roof started to leak immediately. The Jeep has been back to the dealer six times in the three months that I have it. The dealer has had the Jeep for 2 1/2 weeks straight to try to fix the problem. They changed part of the roof and several seals and told me that it still leaks. They are replacing another seal and hoping that it works. I am paying $30,000.00 for a Jeep that has been back to the dealership six times. I have no car to use so last time, I had to request a car and they gave me a Nissan Altima to use which has been beat on. I guess I should have bought a used car.

My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.

Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldn't start. It seemed to be the exact same issue.

In Texas I had it towed to the original dealer I'd purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldn't get the Patriot to do the same thing, they said they'd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.

Two weeks later I'm back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.

How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someone's life. I've called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. I'd be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.

There are no lights on the dash for the heating/cooling system. Now the transmission is acting up. The tack will go very high as it gets stuck in low gear. When I stop the car, turn it off and back on, it somehow must reset itself. My window controls on the driver side door no longer work in the front of the car. The seats are all badly stained. I have had this to a dealer in Warren, PA for repairs, but they have been unable to find the problems. Now, of course, my extended warranty is up and I do not have the funds to purchase another one. This car is a money pit. I love how it drives, but now I'm stuck with an unreliable vehicle that I still owe $14,000 on.

I bought a certified pre-owned 2007 Jeep grand Cherokee about a year ago and it has already been back to the dealership over a dozen time. I have owned a '98 Grand Cherokee, a '02 Grand Cherokee, my now '07 Grand Cherokee, and have test drove a '11 Grand Cherokee, and by far my '07 and the '11 Grand Cherokees are the worst, most pointless pieces of scrap metal that I have ever dealt with. Every point of design, thought, and development of any Jeep from at least 2005 was done by a kindergarten child with a crayon and the care of when nap time was.

I own my '02 Grand Cherokee for 2 years and was heart broken when I traded it in because of mechanical engine issues. I thought buying a '07 would save me from stupid pointless "age" issues, but apparently the only thing my '07 did for me was save me from "age" issues but not from stupid, pointless, immature problems. Everything that went wrong with my '02 was mechanical and I was proud to pay for the repairs and maintenance, but everything that has gone wrong with my '07 is electrical, which I consider childish, lack of caring, and the thought that "as long as the engine works, who cares about the brake lights".

Within the first 1000 miles of owning my '07 grand Cherokee, she was back in the dealership for new front window controls, because the passenger side front automatic windows weren't working. From then on, my '07 has spent more time at the dealership getting "fixed" than any of my other cars have spent together getting repaired and dealing with basic maintenance combined. Other than my front passenger window, the only other thing that has gone wrong is my tire pressure monitoring system. The low pressure light turns on whenever it wants to, and I mean whenever it wants to. The light will turn when I'm going 75 mph down the highway, 25 mph through the city, and even when the engine is off and parked in a parking garage or my driveway.

Baystate Chrysler, Jeep, Dodge, Ram in Newton is where I bought my car and who have been doing all the "repairs" on my '07 grand Cherokee. Between the 12 times my car has gone in for "repairs", they have replaced all 4 tire pressure sensors twice, replaced the WIN module (receiver for the tire pressure system), reset the car's computer twice, and had to take out the aftermarket car alarm after it was going off uncontrollably after the dealership reset my car's computer the first time. After all of this, the light is still coming on.

I purchased a 2005 Jeep Liberty new from a local dealer in Mesa, AZ. The day we picked it up, the water pump was found leaking and was replaced. Now in October 2011, we have replaced the water pump seven times. And as I write this, it is back in the shop for a leaking water pump. The last one lasted three months. We have had the rear differential replaced three times and it is howling again. All the window regulators have been replaced at least three times each. We are so afraid to drive this vehicle out of town. We rent one instead to go to the mountains or to travel to San Diego. Our government wants us to buy American. Why should we? The USA cannot build an auto like 30 years ago. I'm very frustrated and will never buy a Chrysler product again nor will anyone in our family do so.

This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the driver's rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasn't there when we dropped it off. We'll have to drop it off again tonight for them to fix it. So again, I'm without a car to get around and this is such an inconvenience.

My rear passenger window has broken for the 4th time. This time, I had had enough so I contacted Chrysler to request payment for the repair. Two weeks later, and after the most frustrating customer service (or complete lack thereof) experience I have ever had, the window is still broken. I am so fed up with Chrysler. Clearly, they have a defective product on the market. They simply don't care and refuse to issue a recall. It is deplorable. I have also had to replace the transmission. And every time my battery dies, I have to get the car towed, because even after letting it charge for 30-60 minutes, the car dies the minute I put it in gear. I am making sure everyone I know understands how incredibly horrible this company is and never buys a Chrysler product. I'm sure glad my tax dollars helped bail Chrysler out. Well, I am not.

The back driver side window fell down and wouldn't roll back up. Dealership charged $240 for labor and repairs. Yesterday, the same thing happened to the back passenger window which cost another $240. When will they issue a recall on 2006 Liberty's?

DaimlerChrysler does not stand behind their lump of **. The 2002 Jeep Liberty a.k.a. lemony is a rolling piece of gutless **. Everything that can go wrong will or already did. Here is how ** up mine is. I knew how to hold back on the mileage and not drive too often. I have 101K miles now and I am the original owner. I picked up this ** in October 2002, nine years ago.

The driver's side seat belt locking mechanism (orange button) malfunctioned. The cost to repair at the dealer was $200 and it was not covered by the warranty. ** you, Jeep! The small hydraulic jack used too often to fix many flats since Jeep put ** soft Badyear tires on it. The jack is stuck in up position. The small hydraulic devices that hold the hood in open position got worn so it can no longer hold the hood open. I had to open the hood a lot.

Now, I use an approximately 2 ft. section of PVC pipe as a hood holder, which bounces around under the tiny back seat. ** you, Jeep! The breaks squeaked and wore out twice in nine years. What the **? They still squeak and it now vibrates when engaged and while stopping the **. ** you, Jeep! The radiator is made of plastic. I tried to repair it with an Epoxy but let's face it, that is risky. I had to replace it for about $400 including labor. Plastic radiator? ** you, Jeep!

The engine leaks oil now and the ** at the dealership says that the main seal ($500 repair) needs replacing. Yep, another Jeep trick underway. ** you, Jeep! I let it leak all the time and carry around an extra quarts of oil to replenish it as necessary. ** you, Jeep! The windshield blew out three times and the repairs were costly. The idiots who changed it put the rubber device in wrong so the rain leaked in and rust spots grew on the outside roof. Lets face it, one idiot can be as dumb as the engineer who designed the ** thing. ** you, Jeep!

The battery cables went loose and the battery died in 2007. ** you, Jeep! Back then, I only had about 50K miles on it. I had to replace them all at once. What a nightmare. ** you, Jeep! The stalling game started in 2008 in regards to a messed up fuel injector--cleaning, repairing, wondering? More ** from a ** team of professional idiots. ** you, Jeep!

My fantasy is as follows: I want to fill this vehicle with flaming pig ** and deliver it to the ** engineer who designed it. Then, strap his dopey ** to the bumper and slam it into the CEO of DaimlerChrysler. Back and forth, a few dozen times, should finish up what is left of the rolling skuzz bucket of bolts. By the way, I still have it, baby it, and drive it like it is "Christine" knowing at any second that it will ** me over somehow, some way and somewhere unknown, with a lengthy bill waiting to kill me again.

Not only is DC the ** company who does not care about its products or customers, but this makes me never want to get behind the wheel of any American "assembled" car, ever again. My next car will be a late '80s or early '90s VW Scirocco, or something like a semi-old Honda Accord, with under 100K miles. Used Japanese or German cars will get me around for my driving needs, when I am not on a bicycle or out walking. Jeep rewrote the book on scamming and laughing in our faces. Everything about this company is evil and pathetic to me now. ** you, Jeep and die!

After purchasing my 2011 Jeep Wrangler, I had water leaking from my hardtop all over the electronics. It is now two months later and eight times, the Jeep has been in for service and it still leaks. I have had to take time off from work and incur much travel back to the dealer with no satisfaction. They are sorry but said that it was all they can do and I will have to keep going back until its fixed or the Jeep fries from being soaked for two months.

To start, my father retired from Chrysler and we have always had Chrysler products. We have owned four or five jeeps, plus other Chrysler cars. My son and son-in-law both have Dodge Ram pickup trucks, so Chrysler is in our blood. Until now! I will never buy Chrysler. Years ago, like 45 years, Chrysler was known for not starting in rainy weather. Is this what you are going back to?

We bought a new 2009 Jeep Liberty and not too long after we bought it, they had to replace the whole transmission. We have experienced terrible gas mileage of no more than 14 mpg, city or highway. That is awful. We would have gotten rid of it except we four down tow it and have the tow bar installed on it. We also have a brake buddy for it.

Lately the key lock has not been working right, slow, and we thought it was needing a new battery. Then one morning, we went to leave in the car and all the dash lights came on and wipers wouldn't turn off. Then the car locked in park. We tried to figure it out for days and the dash finally said "no bus". You can't find out what that means anywhere. We finally got it out of park and drove it to the dealership. Guess what, dash board cluster was bad and to the tune of $608.00. This Jeep is only 1700 miles over warranty. We also have a 15-year-old Chev truck with 150,000 miles and never had the problems this Jeep has had, plus it gets way better gas mileage. The dealership Cueter Chrysler is the best I have ever worked with and their service is second to none. Too bad they don't have good vehicles to work on.

I think Chrysler should at least pay the bill on this because it should have never gone bad in the first place. I feel I have a lemon, and being disabled and retired, I should not have to worry about this happening on a pretty new vehicle. Please let me know if you are willing to do anything for us, or whether or not I should carry on with this complaint.

I have purchased a 2002 Jeep wrangler with a 2.5 engine in 2006, with 28000 miles on it. The motor blew up at 110,000 miles. Apparently, this is a common thing for this motor. Everywhere I called it was the same thing. Why has Chrysler allowed this, knowing the problems it has with this motor? I always loved Chrysler products and even worked for a dealer for a while, but I will never again buy any product from this company.

I work hard supporting my 2 children and money is tight and now I drive a $200.00 piece of junk while my Jeep sits in my driveway. Why hasn't there been any recall or at least make it right for the American consumer? Families have it hard enough making it, and when a big corporation like this as many others stick it to the hard working American family, it makes me wonder why to even by an American product anymore when our own companies treat us like dirt. It is truly a shame and is disgraceful.

I own a 2000 Jeep Grand Cherokee and have had nothing but major problems from the electrical system since 2007. At the time, I was almost killed driving the vehicle to the point where I took it to the local dealer (which I had been in and out already) and parked it, and told them I would not drive it any longer until they figured out what the problem was. Finally, they convinced me that they needed to replace the whole computer system in the Jeep and that would take care of the problems.

I agreed, shelled out thousands of dollars to do it (a consumer should never need to replace those parts on a vehicle) anyway and I paid for it. I have driven the Jeep since, until today and what should happen? The gremlins have returned. Lights, gauges, radio, wipers, turn signals, the works --all on the blink. I have it now with a local mechanic to check out. If no luck, I will take it to the local dealer and heaven help the Chrysler Corporation if I do not get this vehicle back on track. If they stand behind their product, there should be no reason they can not either fix it or replace the computer again on their dime.

Last year, I purchased a new 2010 Jeep Grand Cherokee. In barely over a year of owning this vehicle, I have already had to take it in to the repair center 3 times. On the 1st time, the thermometer went bad. On the second time, one of my taillights went out (which I was charged for). On the 3rd time, my air conditioning unit failed and, most annoyingly, my remote keypads only worked correctly maybe once a day. This is shocking to me as I have owned Chevrolet pickups for the past eight years and have never had them serviced other than routine maintenance. This is absolutely the last Chrysler product I will ever purchase!

My 2006 Jeep Liberty rear window regulators have been replaced four times. We do not even use the rear windows so there is no reason for them to just drop while driving. Jeep will not do anything about this, and as I am seeing, this is a common problem.

My 2006 Jeep Liberty (standard) has had all four windows changed. It needed a new steering column because of a part built into the column to recognize the key (wouldn't start). Also, it needed a new transfer case, and the back window leaks into the vehicle. The shifting lever kept coming out when operating the vehicle. The jack for changing tires doesn't lift the car up high enough to change the tire.

Jeep dealer said that there was nothing wrong with the windows until they finally recalled them. I had to duct tape them up so they wouldn't fall into the frame. There was no point in locking the vehicle when all we had to do was push the window down! My windows are beginning to sound just like they did when I had to have them all replaced the last time because the glass would fall into the door frame.

I had to get a steering column from eBay because we were told by the dealer that they were on triple back order throughout the whole United States! I also had to replace the transfer case when it blew apart in my driveway trying to move it after a heavy snow to get the driveway plowed. I haven't even tried to fix the leak in the back window yet. I had to get stack wood under the jack until it could lift the car up enough to change the tire. What's next? A five years old without off road driving and it is falling apart. Not cool.

I took my 1998 Jeep Cherokee to Jeep in White Plains, New York. My jeep was stalling sometimes on the highway going 50 miles per hour most of the time at a light, a stop sign or in slow traffic. Sometimes the car would work with no problems for couple days. After a while, the problem happened more and more. Sometimes the car would not start for five minutes after stalling; the car would always start again after a few minutes at most. Many times, my wife or I would stall in very unsafe conditions; luckily no serious problems have happened as a result yet.

I took the car to Jeep who charged me approximately $250 to tell me that I need $5000 worth of repair. The jeep is worth about $1800 as a trade in (149k miles). I took the car to a local mechanic, who said he could replace the computer. After that $1000 spent, I then was told I needed a new ignition coil, crankshaft, PCM and a new exhaust because not only did the jeep continue to stall, but now it would backfire insanely loud, which blew my muffler apart twice. It still continues to intermittently stalls, sputters, and backfires. I looked online and found thousands of jeep owners describing the same problem with 1998 Jeep Grand Cherokee with either Jeep or a local mechanic doing all the repairs I described, and like me none of which solved the problem.

I dug a little further on the web; I found instructions to fix this, which seemed too good to be true. It said to use either smaller screws or add three washers to each screw on the PCM (power control module). It is because they claim the screws are too long and they short out on the circuit board. The instructions also described cleaning the connectors to the PCM with a silicone compound and component cleaner, and then apply six twenty-four inches plastic tie stripes around the connection. I applied this fix; as soon as I did it, it was like night and day. The jeep no longer has the problems it had. No more stalling, sputtering, backfiring and running rough. The jeep feels like new. Many other users on the Internet either gave up or had success with the same fix which costs less than $20.

Jeep should be ashamed, and should take care of this problem. If Jeep cares about this customer or any customer, they should immediately take responsibly, and provide a serious manufacturer authorized fix; especially in these times when many people seemed to have less trust in American cars-- shame on you Jeep. I will tell everyone I know about this.

8/18/2011. I woke up to 2 inches of water on the passenger side. I thought it was the windshield. I had it replaced 3 times and still getting water inside on the passenger side.

I have a 2008 Jeep Wrangler. I bought it to tow behind my 40' RV. I put my own tow bar on. I was towing the Jeep behind my RV in heavy rain. The trail rated jeep was engineered/designed to forge 4' rivers when the brake lights went out. The Jeep was completely dead now. It wouldn't start. Chrysler towed it in about 45 minutes from me calling them, telling them that my jeep is completely dead. That was on August 16. It is still at the five star dealer.

I was waiting for TIMP or fuse box that fried in the rain. The dealer said that it is because of my after market braking system (that worked for two years, that is hooked directly to the battery on a fusible link). That's what caused the totally integrated power module (fuse box) to fry in a rainstorm two years after installation. This is total nonsense. I called Chrysler case management team. It was a waste of time. They stated that the dealer is part of them and what they say goes. They won't give me an auto loan. Not that I would want another Chrysler vehicle, it's just the fact that producing a junk vehicle and not standing by them is enough for me. It cost me 500 dollars a month to pay for a dead vehicle. Thank you Chrysler corporation. I will always remember to buy Toyota.

I have a 2006 Jeep Liberty. While under the original warranty, I have had the front door windows replaced twice. Out of warranty, I have replaced the front window a second time and the rear windows a total of three times. The last repair of the rear window was done with the improved part (which also required that I purchase a new window).

Last week, both rear windows failed again (yes, one of the failed windows was the one with the improved part installed). This will now be the seventh and eighth time that I have had to repair the windows on this car. The last repair was a no cost repair as I was able to get Jeep to reimburse me for the cost of the new parts, but they would not reimburse me for the previous three repairs.

There are tens of thousands of people with this exact problem. Why doesn't Jeep issue a recall? This makes me never want to buy another Jeep product. I thought about buying a Cherokee but changed my mind and bought a Ford Escape. Not a single problem with it!

The window regulators keep breaking in my 2006 Jeep Liberty. I am now out $450.00 and I am being inconvenienced everytime they break.

This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway.

This happened to me 3 times.

I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it "out" of the malfunctioning mode!

I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.

Today, I am on my way to shop to see what they can or can't do to the jeep. Last time, when I had the tranny light problem, the shop said, "Well, it isn't on now!" Well, that is Murphy's law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isn't on. This is a nightmare!

In 2008, I purchased a New Jeep Patriot. In 2011 with only 28,915 miles on the vehicle, I had to replace both ball joints, and since the ball joint on this vehicle can only be replaced with the attached control arm, they also had to be replaced. I also had to replace two front tires because from rubbing on the defective parts, the tires were worn down to the steel belts. There is no way that this should have occurred with the low mileage on the vehicle. Jeep tells me that they have no recall on this model.

My Jeep's window regulators keep breaking. I have installed four now and another just broke. I have replaced each window now at least once. The plastic nylon clips break and the cable winds inside the housing. Chrysler has not recalled the regulators. There is no recourse except to pay another $90 off the Internet and buy another one. I don't know how they can get by with this. There is enough complaints filed. What is your organization doing to help?

The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?

I purchased a 2007 Jeep Liberty and I found I had bought a window monster. Not only did the regulator break, but you had to put a new window to go with it. I had six windows replaced, and two of them were the new model.

I had 3 weeks left on my warranties when the last one happened. I argued with the service writer and he gave me a number to call. I called and argued with them and then I went to the website and sent in multiple complaints.

Well, Jeep responded and sent me an extension, for the windows and regulators only, for ten years and it will go with the vehicle. So, go get them. They will work with you if you yell loud enough. I hope this helps the rest of the window droppers.

The 2010 Jeep Commander had a problem with the transmission and was told it was the torque converter and was in the shop for approximately a week. It is in for a second time for the transmission and was told that it has to be rebuilt, not replaced. It has been almost 2 weeks and still no vehicle. This is our fourth vehicle from this dealer and we also have problems with our 2008 Dodge 2500 Big Horn Diesel which has been in twice for a turbo problem and still having problems. We are very unhappy and would like some sort of satisfaction. Thank you for your time.

I know this will probably just get deleted, but I need to "vent". I bought a 2011 Wrangler in June but not before doing investigations online/forums/dealers about the changes that may be have been coming in 2012 model year. I was assured by more than one dealer that there had been talk of more horsepower/pentastar/engine upgrade in the automatic transmission to 5-speed, but that was just rumors and I could be certain there would be no changes.

Reluctantly, I bought hoping maybe in another 2 years, this would all come; not as soon as I walked out the dealership. I can't tell you how upset (furious) I was to pick up the new car and drive to see that, indeed, Chrysler did make the decision to go with the changes but decided not to let the dealerships in on it. I'm in sales and sort of understand the logic behind it because if this had been public knowledge, you would have a few thousand 2011 underpower POS sitting on the lot. I just wanted to let you know how much I appreciate this decision by Chrysler. Hey, that's life right? Get over it Mr. Consumer, ** happens! Just think about if this had happened to you. Have a good day!

Repair Issues - An improper or inferior repair

Problem: On the 24 Nov 2010, I came into the Springfield Jeep and Chrysler dealership because my car had ran hot the day before. They said the problem was the therostate, but they could not tell which one was not opening so they said both had to be replaced. So I left my car and they replaced the first one and they had to order the second one. I returned on 2 Dec 2010 to have the second one replaced. Then two months later, my car ran hot again. So I was told to bring the car back, but the car did not run hot for them so they said they could not find out what the problem was so I left with my car and was told if it runs hot again bring it back.

In two more months it ran hot again, again nothing happened in which they could not tell me what was going on. This continued until a week ago, when my car ran hot and would not cool down and I could not make it out to the dealership who had serviced it. I was told to take it to Liberty jeep and Chrysler in Hinesville, GA, where it is today. They told me something foreign was placed in the radiator and that I need a new radiator, new engine and air conditioner unit because the problem with my car was not fixed. It had gotten so bad everything was going wrong. Prior to this, my car was serviced in Maryland where I lived --at Fred's Jeep ad Chrysler in Laurel, MD. I have a Jeep Patriot 2007, Silver which I purchased in 2008. So basically, I only had this car for two years. I am very dissatisfied with this service and unhappy about my car because now I do not have a car.

The window regulators on my Jeep Liberty broke for a total of 5 times now, multiple times on the same windows. Jeep is aware of the problem and refuses to do anything about the problem. However, they just love to charge up to $500 to fix the problem for us. Just look at how many consumers have been burnt by this same problem.

I have a 2007 Jeep Commander. I have been having issues with not starting/stalling. I can be driving and when I shut it off and then go to turn it back on, it will not start. All I hear is a clicking noise under the hood by the long black fuse box.

The lights, radio, etc. all works--it just wont start. This only happens every so often. I have not been able to narrow it down. No one seems to be able to pinpoint what the problem is. I have had so much money wrapped into figuring this out.

I went online to try to see if anyone else has these issues. I was amazed at how many complaints of my kind there are. Wow. Jeep is getting away with this. I have been stranded so many times and unable to drive my Jeep Commander.

I have had my 2007 Jeep Wrangler 4 door in quite a few times because it does not start. I have battery power but when I turn the key, it just clicks. At 18,000 miles, the starter was replaced. It only has 34,000 miles on it and it is acting up again like it did at the 18,000 miles when the starter didn't work. The service department says that it sounds like the starter, but since they can't duplicate the problem, they can't fix it. The minute I get it back, it acts up all over again. Their solution is that the next time it happens, call them and they will tow it into the garage. I am not sure what I'm supposed to do about getting to work on time or getting my son to preschool. Is it possible to have a starter problem with the 4-door Jeep Wranglers?

I was auto wreck on August 13, 2011 and my 2002 Jeep Liberty air bags didn't work. My jeep was totaled and I got pretty banged up. By the grace of our Lord, I'm still here, steering. I just purchased the Jeep on August 1, 2011 and when the rear tire blew, I had to go into semi-truck.

I bought a used 2002 Jeep Grand Cherokee Laredo in 2005. It had 42k miles on it and has 81k miles on it now. We primarily use it as a back-up vehicle and have purposely not driven it to keep miles low for resale value. Since I have owned it, I have had to replace all four Rotors (few hundred dollars), the transmission (2.5k dollars), the bearings in the back-end shattered (I never even took it off road), leaked grease all over the e-brake so they had to tear the entire back-end out and replace it (1.6k dollars) and last week on a drive, the fan relay went out causing the radiator to get too hot which resulted in a blown head gasket, cracked head, broken water pump, and somehow it seems to have shorted out the radio. The latest mechanic quoted me at another 2,500.00 to get it all fixed. I am spending much more on repairs than the thing is worth, and we haven't even put 40k miles on it yet. What a piece of garbage. I was excited for a Jeep but I will never own one again. It's a nightmare.

I purchased a 2011 Grand Cherokee in July, 2011. A few weeks later the idiot lights and wipers went wild while I was driving. Dealership said it could be the key fob. They replaced it. Three weeks later, the key fob failed to unlock and ignite the car. I was forced to use emergency key. They said to bring it in.

I used the spare key fob in the meantime. It failed to open the car and the key refused to turn in the ignition. The car was honking and lights flashing as before. Had to have it towed. The tow driver said the car turned itself on while on the tow dolly twice. He had to stop and turn it off! Dealership doesn't know what's wrong. The car has 1,800 miles on it. I have already brought it in twice for problems with the key-less entry system. It's still at the dealership.

On the first day that I bought the 2006 Jeep Commander, I noticed that when it rains, it leaks through the front passenger grab handles. Also, the door handles gone busted and broken. The engine died quickly, in which I had to pay $100 to fix it. ESP/BAS light, traction light, check engine light and tire pressure light turned on after a loud sound. The air-condition was making a grinding noise while on "low" and "medium" but works out fine on "high."

Because the windows were cracked, you can feel the heat pouring through the vents. The radio volume will go up without you touching it and the cruise control will not work now that the dash lights are on.I went to take it back to the dealer and they couldn't help me because the lights were not on all the time. So I took the jeep to another Dodge dealer to see if we can get somewhere with them.I have purchased the extended warranty and it currently has 65K miles. I just want the dealer to fix the jeep because I am not paying for something that I'm scared to put my kids in.

I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.

I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where I've had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.

On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer.

On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).

I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.

I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. I'm done and no longer have patience to waste valuable time on a vehicle that I'm literally afraid it will leave me stranded.

Two 2007 Jeep Liberty Limited had trouble with windows malfunctioning, and is still ongoing.

I replaced the AC compressor a year ago. The Jeep does not cool effectively after less than a year. The dealership stated it will not cover AC compressor because it was under warranty.

I'm not sure if they put a rebuilt compressor or a new one or if it is another problem. The dealership rode with me and stated the system is working but maybe it is an electrical problem that warrants investigation. I have 50,000 miles on it.

The brakes on our 2009 Jeep Commander have been squeaking very loud since we bought it. I have taken it in a few times. And the dealer said it's just how they are. I paid for brake inspection to have them tell me that every time. This is our third Chrysler. If this is not taken care of, I will no longer be a customer of yours. I will let my friends and family know. I will try very hard to push a Ford or GM product on them! Thanks. Vince :)

Jane **

My 98 Jeep is an amazing car. It has saved my life a few times. The major issue I've had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. I've had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I don't know if it's just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I don't run the AC, it uses more than a quarter. Let me just say it's Texas summer in a black jeep with no AC, and gas prices are going up everyday.

In late June 2011, I bought a 2011 Jeep Wrangler in Charlotte NC from Keffer Jeep, located on Independence Blvd. The second day I had it, one of the tires went flat as I was pulling out of my driveway. The sealant/adhesive between the tire and rim didn't hold due to poor craftsmanship at the factory where it was built.

Less than a month later, I took a family vacation to western NY from Charlotte NC (about 1400 miles round trip). While in NY, I noticed a squealing sound coming from the engine, like a loose fan belt. The Jeep had a serpentine belt system with a self-tightening pulley, so there shouldn't be any squealing from the belts. Upon my return to Charlotte, I brought the Jeep back to the dealership and they said it needed an entire clutch and throw-out bearing. (The car only had 2500 miles on it.) I was not give a loaner vehicle and spent over $100 on a car rental.

A week later, the check engine light came on. I brought it back to the dealer again and they had to replace the Oxygen Sensor (02 Sensor). I was not given a loaner vehicle again, and spent over $200 on a car rental.

These all happened to a brand new vehicle before its first oil change. I am a bit of a mechanic myself and when I changed the oil for the first time, I noticed it had too much oil in it. How is that possible? The guys at the factory put too much oil in it? And the dealership didn't notice when they supposedly did two "routine maintenance inspections" while it was being fixed two different times? That seems a bit odd to me.

I bought this car for my wife. We really wanted a four-door Jeep. I even had to have my brother co-sign to finalize the purchase. And now I see that the dealership sold the vehicle to my brother (the co-signer), not me. So, I am paying for a car that I can't drive and don't legally own. But that's not the issue here. Just an aggravating factor.

My wife drove this soft top four-door Jeep Wrangler as our primary family car. She even had the family stick-figures in the back window representing Mom, Dad, our son and daughter and cat, which as a result promotes the four-door Jeep wrangler as a family car to a city with almost 1M residents. (There's no charge for that.)

My wife won't drive the Jeep anymore and is now driving our 2000 Dodge Durango, which just happened to break down the same day the Jeep did. I don't even want to look at the Jeep anymore, let alone drive it. And I was so happy when we got it. I was very happy before all these happened.

In early June 2011, the cluster gauge assembly went out on my 2011 Jeep Wrangler Sahara. No headlights, wipers, turn signal, etc. I took it to the local dealer. It's been almost 8 weeks and the dealer still has my 2011 Jeep with less than 4,000 miles on it. They are saying it might be April 2012 before they can get the part in order to fix it. It would seem that parts should be available for a 2011 new Jeep as they are in production in Ohio. I have contacted Chrysler Customer help several times and have gotten no help at all, just passed from one person to another.

The way Jeep has treated me is a major disgrace. They have my money and my Jeep, and nobody in the organization seems to care.

Tried calling Jeep customer service about the rust-through on 7 out of 8 door hinges on my 2007 jeep wrangler unlimited. it is still covered by the rust through warranty that jeep advertises for the vehicle. Was met with total amount of apathy from jeep rep when i told him i was stationed overseas. was told i would have to contact "international customer service". i did so and left all the information requested. over a week has gone by with no reponsse. Called Jeep USA customer service twice again and asked for assistance with this matter. was met with same apathetic stone wall. they have no interest in helping their customers resolve an issue. asked to speak to a supervisor. was told "we don't have supervisors here" I asked for clarification by asking who does their annual evaluations. was told "no one"

My Jeep Cherokee keeps stalling out and won't start. Sometimes it stalls when driving and sometimes it stops at lights. I don't know if this is the right place to complain.

My 2005 Jeep Liberty has faulty window regulators (these are used to operate the electric windows). This is a problem with all Jeep Liberty's there are thousands of complaints.

It costs 400 to 500 dollars to fix it and the part continues to break over and over. Jeep refuses to issue a recall. I just had one replaced 21 months ago and it has broken again. The window just falls into the door without warning. It is very dangerous.

I was heading home from a weekend away in my 2007 Jeep Commander with 62,000km on it and I heard a weird noise coming from the engine compartment. Then I smelled antifreeze and I start losing power. So I pulled off the highway and find a safe place to park, opened the hood and noticed that the fan blades that were attached to the water pump were hitting the alternator and I also noticed the antifreeze pouring out everywhere.

I called road side and they told me that a tow truck was on its way, but I had nowhere to stay as I was several hours away from home and no rental car company was open to rent me a car as it was late at night. So I spoke with roadside assistance and they assured me that a rental car would be covered while my car was getting fixed. So I found a place to spend the night and rented a car the next day to drive home. When I got home the next day, I called customer service and they informed me that the rental car was not covered and that I was out of luck.

It was the 2007 Jeep Wrangler. The front-end wobbles and would not desist until I came to a complete stop. There's less than 20,000 miles on the vehicle. I have never experienced such a wobble in all the years (45) that I have been driving.

Bought new right hand drive Jeep wrangler sport. Check engine light 20000 miles, replaced spark plugs. 24000 miles check engine light, replaced fuel rail. 26000 miles check engine light, replaced computer. Same code every time problem solved. Also during this time fan switch burn out, they said bad switch. Year later, still under warranty, fan switch burns out, they said again bad switch. Year later, switch burns out. Warranty has expired, bad fan motor, pulling too much current cause switch to burn out, $612.00 to fix. Replaced three batteries in five years. 60000 miles, electronic distributor locks up, drop gear teeth into oil pan which oil pump sucks up and locks up oil pump, another $650.00. Press brakes and dash lights lite up. Also death wobble. A/C not working now, 105 for the high today. No more Chrysler products for me.

In October of 2009, I purchased a 2009 Jeep Compass as a trade in from a Chrysler 300 that was too hard on gas. Now July 2011, less than 3 years later, I have just paid $4200+ to replace a transmission that was blown. I also had to rent a vehicle to the tune of $300.00+ to accommodate by business travel as I am the owner of 2 businesses that require extensive travel. I have written 3 letters in total to the Windsor Office of Chrysler sent it both by mail & fax and have had not even so much as a courtesy phone call or reply from them regarding my very urgent situation with one of their vehicle. The mere fact that none has taken the time to even seem as if they are addressing my concerns extremely agitates me. I Interact daily with rental car companies who also purchase vehicles from Chrysler and I am extremely saddened by their lack of customer service. I am a paying customer to the vehicle manufacturer and deserve to be treated much better than I have thus far.

Jeep should be absolutely shamed of themselves. I too am having problems with the window regulators on my 2007 jeep liberty. Now, the drivers window has to be helped to rise out of the door as you push on the button. How can they continue to have a deaf ear. I'm telling everyone that is thinking of buying one about my experiences.

I have a 2003 Jeep Grand Cherokee and have had to replace the window regulators/motors of three windows in one year. It costs over $300 per window. I called Daimler-Chrysler and they refused to reimburse me for the costs.

The year of a vehicle should not matter. It's a known issue with the Cherokees yet they refuse to process a recall. To make matters worse, the person I spoke with at the 800# was rude. I asked to speak with a manager and she said sure, but you're still not getting reimbursed. My father retired from Chrysler and I love Jeeps but because they refused to reimburse me this small amount (to them), this is the third and last Jeep (or Chrysler product) I will purchase unless they change their minds.

At some point, consumers just need to make a stand any way they can.

I took my 2006 Jeep Commander to Odessa,Texas repair shop on June 27 to have the AC fixed. That went out 60 miles from home on Sunday, June 26. It was in the shop for 15 days. Got it out July 11.

I was told two-three days and it would be ready. Fifteen days later, it was ready. No parts had to be ordered for the AC. One part was ordered for the temp ready inside of jeep on Thursday and received on Monday morning and then it was ready that afternoon.

This will be the last time we will buy any brand that you sell. I had doctor appointments and a lot of errands to do. It was very hard for family and friends to stop and take time to help me out. I am very unhappy about this problem and something needs to be done about it.

Back on May 28, 2007, my son was driving a 2002 Jeep Wrangler that was purchased by me. Prior to that night the clutch had a problem, which I am reading about, but on May 28, 2007 while driving home from his aunt's, he saw a spark. Luckily pulled over, and got out of the vehicle. The entire vehicle ignited in seconds; in fact if my son did not run (very quickly), I was told he might not be here today.

I bought a brand new 2008 Jeep Liberty in February 2009; after a year and a half of purchase, my rear brakes went out. I called the service department and was told the brakes were not under warranty. I proceeded to taking it to another repair shop. I was informed that it is very uncommon for rear brakes to go out so soon. I had no other choice, but to replace the brakes without any further question.

Now after just three-four months later, I began having more issues with the vehicle; smoking in the rear end, oil leaking and the smell of something burning and then the rattling in the rear, which ended with the rear brakes completely locking up on me--leaving me stranded at night, with my six year old son and my 18 month old daughter. I had to have the car towed to the dealership the following day. They had the vehicle for two days, stating it was the rear-end differential that went out. I was at that time asking for a rental car, which the dealership said they did not do. So, I was at that point without a vehicle, and I had to miss work for three days while it was being repaired. I got the vehicle back by the third day. The next day, while driving the vehicle to work, I started to notice a humming sound when I would accelerate. I also still noticed the burning odor in the rear end. The humming sound was to the point that even my six year old asked me why the car was making a sound.

It took me a week to call the dealership again regarding these issues due to the fact that I simply needed my vehicle. I did not want to miss any more days of work. During this week's time, the car battery went dead while I was trying to make it to my children's babysitter and to my place of employment. This of course caused me to be late to my job once again. I contacted the dealership and brought the vehicle back in. It is now three days, and they still have my car.

I received a call from Sam ** on Friday afternoon. She stated they needed to wait for a spare part for the repair, and they could not tell me when they would be able to have the vehicle finished. She also implied that the vehicle was inspected, and was perfectly fine when it left the dealership. I asked at this time to speak to a manager, as my frustration was reaching its limit. I spoke to three different people who stated the managers were all in a meeting; so, I left two different messages for a manager to return my call, which they never did. I am now again stuck at home with my two young children without a way to get around.

The idea that this is a new vehicle and is already having so many problems is very disturbing to me. My sole purpose of having a new vehicle with monthly car payments is so that I do not break down like this. I feel that, at the very least, this dealership should supply me with a loaner vehicle, and have the common courtesy to at least return my call as any business should do to satisfy their customers.

We have a 2006 Jeep Commander. It was built after January of 2006; so, it does not fall under the recall. All of the lights on the dashboard of the vehicle would light up and then it would immediately shut off. The same with the gas gauge, RPM, and climate controls. The vehicle will still drive. When we have taken it to several Jeep dealers and other mechanics, no one was able to tell us what is wrong with the vehicle. We had nothing but only problems with this vehicle, including installing a new starter which seems to be a known problem, as well as the leaking through the hand grips for driver and passenger.

It is frightful and dangerous to be in a vehicle going 60mph, plus just to have all the lights on then everything will shut off except the engine. We even had a diagnostic at home, and it does not indicate what the problem is. After the problem happens, the check engine light does not stay on. So, it is difficult to get a reading. Is there a recall to get this electrical problem fixed? What should we do since we are scared to drive the vehicle due to this problem? Please, let me know.

Thank you,

Kristin **

My 2008 Jeep Grand Cherokee had water leaking inside from the hand rails, center upper console, and back windows after it rains. I took it to the Kentucky dealership that I bought it from, and the problem was fixed, under warranty (so they said). I moved to Florida, and the issue was still there. This time it was not under warranty. So, I had to pay out of pocket, even though this issue occurred while under warranty, and had been "fixed". Now I am taking it back to the dealership in Stuart, Florida. I took pictures of how bad it was leaking. I asked the dealership how payment would be handled, since I have already paid them before to fix this. They said, if needed I can call customer service for help. I called customer service, and that was a complete joke. They asked what I wanted them to do.

i purchased a new 2006 jeep cherokee laredo. now with 32,000 miles the rear brakes need repair; however when braking the vibrations start.mechanic said i need the rotors(brake drums) resurfaced. all 4 must be resurfaced because the drums are warped,ie defected. crysler refuses to help with defected brakes because we are out of warrenty. well my son has a newer jeep commander with hi milage ,out of warrenty,but crysler knows of drum problem and fixed it(no charge) . hey, crysler & govt officials why has a recall never been issued. buyers of crysler products beware

Well, I'm glad I bought a 2000 Jeep, Grand Cherokee Limited edition, because I looked through half of these and only found 3 or 4 things that have gone wrong with them, where only 1 has happened to mine. I am very pleased in owning this Jeep; but around the last few years, the rear bushings broke down. It still runs great but it would cost me $2500 to fix it; and I don't have that much money to fix it. Around last year, the air conditioning stopped working on the right side; and I think it was the EGR system monitor. I'm not very sure but I think that's what's wrong. But after 140150 miles on it, I'm sure there are things which will go wrong with it. I could only leave advice for the people with electrical problems -- take the positive and the negative battery wires and hold them together for 5 minutes, and go from there. This is from a very pleased Jeep owner.

Recently, while driving my 2000 Jeep Wrangler Sahara with 93,000 miles (I purchased this car new, off the lot from Mansfield Jeep in Mansfield, Massachusetts) down the highway, a severe vibration occurred. Upon taking the car into a garage for repair, I was told that the underside main support cross member had rotted away, making the car now unable to be driven. The car has only been driven on roads and it has been well-maintained.

I have a 2009 Jeep Grand Cherokee that's 2 years old with 37K miles. The vehicle developed an electrical problem in which a wiring harness (to tow a boat) shorted out the electrical system, which prevented the Jeep from starting. The wiring harness and trailer hitch was installed by Warnock Jeep of Morristown when the vehicle was purchased new.

2006 Jeep Commander with consistent problems for the duration of ownership. Now 15 seal points in the front of the vehicle have come apart and water leaks into the car from every angle when it rains having ruined the electrical, carpets, not to mention developing mold and mildew - even after we've had the carpets cleaned numerous times - we can't keep up with the rate at which it rains and floods. Gallons of water stand in the floorboard and it drips near the brake and accelerator, on many occasions my foot has slipped.

It is a complete health and safety hazard. They kept saying it was the sunroof drains and to have them blown out so I was going in once per month but now the dealership has revealed the problem and that it's not the first case, but neither they or Jeep will come forward with a solution and it's a continuous run around, going on 6 months. We've had 3 case managers from Jeep already and they keep passing us off and we just want it fixed or out of this Jeep! No one (other dealerships) will take the Commander for what we owe because of its damage and their notorious problems.

2009 Dodge Journey had to replace both front & back brakes & pads & rotors when vehicle had just over 31,000 miles

I have a 2006 wrangler unlimited with 44k miles. I lost complete oil pressure without any warning from sensors. The oil pump drive assembly on the inside of the motor stripped 3 teeth from the gear. I immediately shut the motor down at the loss of oil pressure so as not to add damage to the engine. I had the jeep towed to a certified mechanic. I'm highly dissappointed with this issue because I take good care of my vehicles and I'm a loyal jeep customer, I also have a 2005 liberty and 2000 Dodge truck. Bottom line is I had no warning of a faulty part and the end result is I had to pay a considerable amount of money for this faulty part. I would appreciate a response to this complaint asap.

My husband and I purchased a 2006 Jeep Commander in October 2005. I didnt have very many problems with the Jeep until Sept 2009. While driving on the freeway at 70mph, the jeep stalled on me and the check engine light came on. I was able to get off the freeway and have it towed to a dealership. I was told that I needed to have my throttle body cleaned...$200.00 later I was on the freeway. In October 2010, my Jeep started stalling on me again. I was told that my throttle body needed cleaning again.

Jeep ran fine for a month or so...April 2011, I took the Jeep in for servicing...Of course Throttle body cleaning again...since then, I have taken my Jeep back to the dealership atleast every two weeks for stalling. I was driving on the freeway and it stalled on me. I was told a piece of cloth somehow got caught near the throttle body..It worked for two weeks, it stalled on me again. I was told that I needed to change my mapping sensor and IACV valve...Change those and a week later it was back again...A week after that it was back again...all for stalling and idling RPM....I was driving home on June 15, 2011 and the Jeep stalled on me while in the middle of traffic and I was almost rear-ended by a truck.

Needless to say, I have filed complaints with Chrysler and Jeep..they refuse to help me with a rental car since I am out of warranty. They haven't offered to help with repair costs..I asked them to help me get into another vehicle and that was refused..even the service advisor at Dodge told me he didnt think I would ever put my kids in that Jeep again..I am frustrated and need help.

I had my motor stalling in 2010 Jeep Commander. It stalled in an intersection, almost causing an accident with other vehicles.

Hi. My car has stalled on several occasions, either while waiting at the traffic light or in the middle of an intersection. I called my Jeep Dealer's Service (Farrish, Fairfax, VA) and they told me that I must have bought "bad gas." I also have had my 2006 Commander not start several times and I have replaced two batteries at their recommendation. It is now at the service center because for the last week it would not start until I jammed the key in the ignition and prayed. I have told them many times that I think there is an electrical short/misfire (as the dash lights blink spontaneously even when the radio is off) and they do not believe that my car will not start. They have repeatedly told me "we cannot reproduce your concern." I am now scared as I have four children and I am a single parent. Please help.

I have had nothing but problems for the past two years with my 2003 Jeep Grand Cherokee. I have taken it to multiple mechanics/shops and no one seems to be able to fix my issue. (Mind you my Jeep has only been paid off for right at 2 months!) It started with an intermittent stalling and stuttering problem and has ended up to the point it is at now - not starting at all! I have replaced multiple sensors and various other items with no avail. Among the parts recently replaced but not fixing my issue are, the crank shaft sensor, the cam shaft sensor, the throttle position sensor, the crank shaft synchronizer, new spark plugs and just today the cool pack was changed for the 7th time! Someone please help me before I go insane. I love my Jeep, but I am afraid if I cannot find the answer to fixing my car soon I am going to have to swear off Jeeps for the rest of my life. (I'm 26 and finishing up college this fall and need my car for transportation to and from school.)

I want to know why it is that Jeep Liberty rear passenger automatic window motors are always breaking. We replaced or repaired the left side twice. Now the right side is doing the same thing. Both windows are now taped into place. Why can't Jeep make a manual window crank? The Jeep liberty is a 2007 model year. This is so far the only problem, but I have been told by other owners that this is a constant problem. My warranty is out now. What is my remedy?

Back in 2007, we purchased a brand new 2007 Silver Jeep Liberty off the lot. During that time, my wife was active duty army (and still is). In the state of Colorado when you are active duty, you do not need your title to register the car. They only need a copy of your orders and an affidavit of non-residence. So for the first 2 years, we had no problem registering our car. However, in 2009, we relocated to Florida on a new assignment. We had then made the decision to register our car down here and that is where the fun began. We went to the DMV and they requested the title and gave us temporary tags. When those expired a month later, we went back to register the car but they didn't get the title. At that time, we weren't worried.

The DMV requested it again and gave us a new set of temporary tags. Again, we got no call that our title was in so when those expired, the DMV still hadn't received our title. Now it was worry time as the DMV said 2 temporary tags were the max. We started frantically calling to see what the deal with our title was. We found out that this car had never been titled. At this point, we were confused (around late 2009 early 2010) after numerous phone calls and even more assurances that it was being handled. It is now 5/27/2011. After getting off the phone, they still have no clue to the title on this vehicle. Even to exacerbate the problem further, we got rid of our second vehicle (another Jeep, which I will never make that mistake again), as we were moving to a 2-mile by 4-mile island. So, this is our only car with 2 young children. And it is illegal to drive and we can't get base tags either. So, we can't leave our house in the car!

In this case, you may think they would offer a loaner or a rental to get us by while they figure out our title. But there my friends you would be wrong, as even when asked, they denied us a viable alternative. So here I am typing this in awe and bewilderment to the treatment I have received from Chrysler and Lithia dealership on not only their ineptitude, but on their unwillingness to offer a short term solution to a problem that has lasted for almost 2 years now, and that we have no control over. Oh, but don't let us be late on a payment or then we would be toast.

But no, we have never been late on a payment and we still carry insurance on this illegal car. And here's one extra tidbit. 3 of the 4 windows have malfunctioned (which they have recalled but we can't resolve in an illegal car). And the A/C quit working a year ago (which needs a $500 plus compressor and labor cost). Thank you Jeep/Chrysler for finally convincing me to buy only foreign made cars, as this is my last straw with your cheaply made junk!

Starting December of 2009, I purchased a Brand New jeep wrangler. A vehicle I have always wanted. Little did I know the problems that would begin to ensue. Starting with the Beginning of the 2011year, the Jeep is now 2 yrs old and has less than 30,000 miles on it. My Husband, who had been maintaining my vehicle since day one, did an oil change at 26,000 miles. After the oil change about 2,000 miles, later as I was driving my jeep's engine decided to seize and just stop. (We had not changed products that'd we'd been buying since day one).

My husband opened the hold, checked for leaks, there was nothing. He opened the oil pan and there was absolutely no oil in the engine at all. It was bone dry....2,000 miles after the last oil change. There had been no evidence of leaks or any puddles anywhere. I took it to Prince Frederick **, who gave me the explanation that "It is customary that every new engine looses 1 quart of oil for every 1,000 miles". Well, where did 5 quarts of oil disappear to? Their explanation for that was "i dunno" sometimes it just happens". So with that...and us being a 2 car family, we had to leave my jeep at the dealership we bought it from for them to look at it. The dealership couldn't find any leaks and had no definitive explanation for the mysterious oil disappearance. They however did tell me that my jeep would need a complete engine replacement and that would be 4,000 dollars.

So, I called Chrysler at the suggestion of the dealership because my jeep was still under warranty. Chrysler was of no help at all. Their answer was the same as the dealership " It is customary that every new engine looses 1 quart of oil for every 1,000 miles". My husband got on the phone with me and read my jeeps manual to "Brian" who then couldn't find the same page in his manual. Brian fumbled through some pages and ended with "well, did you get your work done through the dealership", No we didn't.....well then I can't help you because that voids your warranty. I said, no, it doesn't. It states in your manual that "if you are competent and can do the work yourself, then do it"( not in the exact wordage, but you get the gist). My husband kept a ledger in my jeep of everything he's done to my vehicle. Chrysler would not accept this because Brian told us that anyone can make that information up and it's not real.

He told us that we would have to provide "Purchase Receipts". I asked him to clarify what a purchase receipt is, being that we had a ledger with all the work done, he said that we would need to go to any store we went to get a receipt for the items we purchased to do the work. I said to him that purchasing something doesn't constitute the work actually being done and he said yes it does. I said, well I cannot name you one person that I know who saves their "purchase" receipts from oil changes, but that I can send him a copy of my ledger showing the work. He said he would not accept that. Brian then gave me a week to come up with the receipts and he called me back. I spoke to the stores in which we normally purchase our oil and they told me without knowledge of the exact date and/or method of payment, they wouldn't be able to pull up any information. Brian called like clock work and I told him the information I found out.

He said he was sorry to hear that and that there was no other way to help me. That i'd have to pay for the new engine out of pocket and that Chrysler's product was not faulty. We needed transportation, so we had to do it. I gave the dealership the go ahead to fix my jeep and I called Brian back to discuss the possibility of even some partial assistance and he would not hear of it. Saying that because we were wrong in not spending money and taking the jeep to get serviced at their dealership and didn't save our purchase receipts that Chrysler was not at fault. He then told me there was one final thing we could try "If I send him a copy of my work ledger, then he would forward that to his boss and discuss whether they would cover it. That is all that could be done and that he would call me back once they received everything". He has yet to call me back.

I have tried to call him and gotten no response. I've waited 4 weeks and I got a call from a lady doing a Chrysler corporation Survey. I was honest and told her everything. She said the conversation was recorded and she would forward this to headquarters. She did as she said and I received a call from "Chelsea". Chelsea called during my work hours on my cell phone and I cannot answer my phone at work. She left a message and said she would call again the next day. She called again at the same time. So this time I called her back and left a message letting her know my times of availability and numbers she could reach me at.

She called the next day again at a time I could not be reached and her messaged she left said "this would be the last time she would call and she was closing my case because she hadn't gotten a hold of me". This is the last I have heard from Chrysler. I am out 4,000 dollars that I didn't have, which I ultimately had to take out a loan for and am now in debt because of this. I feel they need to reimburse me for the time I have spent being tossed from person to person and for my lost wages. I have lost faith in this company and am quite disappointed with their company quality, and consumer relations.

I want to tell you about a very scary incident that happened to me today. I have a 1999 Jeep Grand Cherokee. I have been driving the car for a few months. I drove to a friend's house to drop off an item. I parked the car on the side of the street, put the car in park and ran up the stairs to drop off the item without turning off the car. Out of the corner of my eyes, I saw the Jeep rolling backwards down a side street at a high acceleration. I ran as fast as I could to try to get into the car and stop it.

I could not catch up with the car. Finally the car stopped after hitting a parked car. I am so glad no children were near this incident or they would have been crushed under the car. A police report was made and I went home and did a lot of research and found that there are many complaints about this issue. I also went in my alley and tried to repeat the incident while staying in the car. I found that the gear can get stuck between reverse and park. I have a 16 year old daughter who also drives this car and I am very concerned. Please let me know what I can do now to repair this very critical issue with my Jeep Grand Cherokee.

The window regulators break four times on my 2005 Jeep Liberty--twice on driver's rear, one time on passenger's rear, and one time on passenger's front. My window fell down in the middle of a parking lot--I came out to the car and found it that way twice. Other two times, it just fell when I tried to use it. My car could have been vandalized, stuff stolen from it, or if it had been raining, been ruined inside. I'm tired of dealing with this problem. I am afraid every time I drive it that the windows will fail.

When going around the circle in Ocean City, NJ (slowly), my 2009 Jeep Wrangler started to wobble and jump. I lost control of the steering and was headed into oncoming traffic (mind you, with my 3 very young children in the back and my husband in the front). It is only by the grace of God that we are here to give this testimony! My husband chastened me for driving poorly (which I was not) and told me that I may have ruined the car. I have just learned that this is not at all uncommon and it actually has a name, the death wobble! We also are having trouble with the oil consumption in this vehicle, tt is always a quart low. This is not normal! We have been back and forth with the dealer and hopefully this will be remedied, along with the death wobble. Emotionally, I am now frightened that the death wobble will happen again and that my children will be in the car with me.

The faulty window regulator switch was replaced 11 times. It is now currently broken. The 13 total parts broken over its life from 2002 Jeep Liberty Sport.

The corporation will not assist in the cost of this part even if it has been replaced 11 times on the same issue. Apparently, there is a new improved part that they are offering and they think that they are successful with it. This is $280 to be fixed versus the $350 it used to be. I know that the other window will break again which will be another $280 for the same part being the 13th time I have to replace the part. I would like a discounted rate for replacing these parts or even for free since an estimate cost over the years to replace it has been $3,850.

I own a 2004 Jeep Grand Cherokee. The window regulator behind the driver broke. To replace it, I had to pay $102.90 for the regulator alone. I had my husband and father install it. It worked for a day and then broke. We took the regulator that was just purchased to the auto parts store where it was purchased and they said it had to be replaced for an additional $102.90. They mentioned that the regulators for Jeeps (2000 - 2005) were faulty.

We are US citizens living in Belgium and driving a European 2007 Jeep Compass. We have had multiple problems with it. Most of them have been fixed at an auto shop close to where we live. In the event of a larger problem with the gear box in the transmission, we had no other choice but to take it to a Jeep garage to be fixed. This was the closest one to our house in Belgium. When we returned to pick the Jeep up 2 days later, we were given a bill for 100 euro and we're told they were not be able to fix the problem. But they did find it was the gear box which needed work. So upon speaking with the service manager and coming to the agreement, no work was done and nothing new discovered. We were still left to pay the bill (or they would not give us the keys).

I purchased a brand new 2006 Jeep Commander, Hemi, 4x4, fully loaded. It was the first brand new car purchase for me and the worst experience. What a disappointment! It's a beautiful car on the outside but beware. It's a mechanic's dream and owner's nightmare! Thank goodness I purchased an extended warranty on the ** thing as it has helped with some of the expenses. Two weeks after owning the car, there was a bad knocking noise in the engine. I had it taken to the dealership twice. Of course, they couldn't duplicate the issue. 2 mechanics who heard it all told me it was the lifters. Nothing ever got done. To this day, it still makes a knocking noise without any warning. Like the others, this car has left me stranded a total of 5 times. It has had 3 batteries put in.

The last battery change seemed to help. But I pray every time I start my car that it doesn't happen again. I had to replace both front and back brakes at 12,000 miles. And I had to do another back rotor and back break change at 30,000 miles. At 40,000, the front left wheel bearings went out. Then at 77,000 miles, the radiator leaked and had to be replaced. Also, the windshield wiper pump went out and had to be replaced. But that's not it. I can't get but 15,000 miles out of the tires I put on regardless of the brand. I have had to put new tires on my Jeep each year I have owned it. They are rotated on a regular basis so I don't know what the heck is going on. The tires wear terribly on the outside and inside with plenty of tread still left in the middle. I have had to do so much maintenance to this car for it being brand new and well taken care of. I couldn't give this vehicle away at this point, nor would I want to burden anyone down with the expense!

I have had the window regulator replaced three times on the passenger rear window and twice on the driver rear window. Driving with little ones in the back seat is a problem with the window down. Duck tape does work but it takes off the window film I had placed on due to the Texas sun.

Chrysler is refusing any type of financial assistance to my Jeep Liberty with 56,000 miles that is yet to be paid off. Even though the warranty has expired, I think it's a shame that a corporation refuses to stand by their products, at least until it's paid for. Repair cost $1,582.

I have a 2001 Jeep Grand Cherokee Limited of which the driver side window suddenly dropped. I had it repaired at a Chrysler dealership for $400 in 2007. I know it is 2011, but now the driver side rear window has dropped. I have owned a 1994 Jeep before until 2006. I never had this kind of problem with windows. This is clearly a rip off. I was caught in heavy rain when the first window dropped. I was able to put a towel over it until I got to my destination. It cost me $400 dollars to repair it.

Over the past couple of months, my vehicle has gotten progressively worse with intermittent engine stalls. After Googling this problem and seeing that this is an inherent problem with Jeep, I felt that it needed to be documented.

So far I've been lucky that it hasn't stalled in the middle of an intersection. Hopefully, Chrysler Jeep will do something to remedy this problem before someone gets seriously hurt.

I was driving my 2010 Jeep wrangler sport, when all of a sudden I came out of a curve at 35mph and my Jeep started bouncing uncontrollably, throwing me into oncoming traffic. I was unable to steer and brake with a huge truck headed right at me. If there was not enough room for that truck to swerve of the road to go around me, we both would have no doubt been killed. The dealer said that I had a worn steering damper. I then found that there are many similar cases and that it actually has a name (the death wobble!). You would think that people should know about common defects like that before they purchase it.

This is a complaint about the design of the SUV. Last year, I bought a 2010 Jeep Commander and I am very surprised about how inefficient things were designed. They didn't put any thought into things. My very old Mitsubishi Endeavor is far superior. At least they took the time to make the SUV with a good interior and efficient design. I am not buying another American SUV ever again.

I am trying to find out what I can do about my 1997 jeep grand Cherokee that has just started having stall problems. I understand that there was a recall a while ago from Chrysler for this problem. This is dangerous and I can't afford to have it fixed. I'm afraid for my family to drive the jeep because I never know when it will stall.

The problem with window regulator and transmission is going into limp mode and stuttering. I need to replace the software in TCM or new transmission all together, power windows are horrible also, need to recall transmission problem and window problem as soon as possible. This will be the last jeep product of my life!

On October 16, 2010, my wife and I were in a total-loss auto collision. An elderly gentleman failed to stop as he exited I-81. We broad-sided him at 55 mph. Neither airbag in our 1999 Jeep Grand Cherokee deployed. My wife and I both are still being treated for severe neck sprains. And I still have a broken bridge in my nose that will require surgery as soon as we reach a settlement with Travelers Ins.

We believe our injuries, pain, and suffering would have been a lot less severe had the airbags worked properly. We have met with an attorney but have not retained him yet. Any suggestions?

My 2007 Jeep Commander stalled while driving on the highway above 50 mph. Sometimes, it would not shift or would delay in shifting from low gear. Sometimes, the panel display would show all gears light up when problems occurred. Now, the vehicle will not start without changing gears several times--if it starts at all. We had the Jeep towed into the dealer and the dealer wants to replace the Transmission Control Module (TCM) for $1,000.00 (part only) cost.

I have a 2000 Jeep Cherokee Sport that has a stalling problem. I have replaced the crank sensors and the idle control and still have the problem. Has there been any recalls on this issue for the 2000 year vehicle.

Random acceleration and /or inability to accelerate when pushing the gas pedal as well as the windshield design is such that it doesn't deflect stones, even with a guard. I have been driving my 2007 Jeep Commander for 3 months and have 4 cracks in my windshield from stones hitting it while driving, not off road either. These problems are expensive to fix and are dangerous not to fix. Very disappointed in what I thought was a reliable vehicle.

I was driving at the speed of 35 mph, lost control of steering for no reason, hit a cement pole and the medium have went through the passenger side window, head first breaking the cement pole across oncoming traffic. I have neck pain, a concussion, and 25 stitches in my face disfiguring my face. I have had short term memory loss and will have scars all on my right side of my face.

I have the same problem as apparently, many other Jeep Wrangler owners. I have a 2007 Jeep Wrangler Unlimited, and since I purchased it, it has stalled at highway speeds, about 5 times. These stalls do not last long, and the power comes back on, but it is quite frightening when it happened. Recently, my whole electrical system shut down (not while driving), and I have been told it is the Totally Integrated Power Module. This is now going to cost me over $500, and I can't help wondering, if this has been the part that's been at fault all this time. If the totally integrated power module is to blame, then it is about to cost me $525. Mild panic has also been a factor.

I have a 2008 Jeep Wrangler with a manual transmission. In less than 1,000 miles, it has popped out of first gear nine times. There is no rhyme or reason. Up hill, down hill, flat, while turning. It happens on a regular basis. I have searched many forums and it seems to be a problem for many Wrangler owners. I say a recall is necessary. It has left me in stuck in oncoming traffic several times. I have only owned the Jeep two weeks.

My complaint concerns one that has been voiced by many and that is the defective product Jeep used for electric windows. Both my rear windows don't work and one keeps inching down, so I have been taping it to keep it rolled up. I had a shop look at it and they told me that it is so common, the part to correct it is back ordered for 2 weeks. Jeep should have recalled their vehicles for this! It will cost me almost $400 to repair this.

In my 2006 Jeep Commander the door latches break. Now I'm stuck in the car in fear that if I'm in a car accident, I can't get out. I talked to the car dealer and they say that it's because of wear and tear. Back doors are also broken and they are barely used.

We received a 3-year/36000 mile warranty and purchased a 100,000 mile warranty as well.

This warranty should have taken me to 136,000 miles, which it does not. You actually get 64,000 extra miles of coverage for the price of a 100,000. Not arguing. I'm not happy, but what do you do with all the computer technology in these cars? You have to get it or pay huge repair costs. I have had my truck 4 years. 2 years ago before warranty expired, I had to take it in to have a new climate control device installed. I get my truck back and they have to take apart almost the entire dash to do this; mind you, my vents for heat and air don't stay in like they did when it was new. It's very lose now but I just shrugged this off figuring it just didn't have the same seal left since they had to do work to it.

About a month after in December of 2008, I'm now out of warranty and my radio starts blinking in and out not often so I hope it's just a glitch and nothing serious. I have no coverage. Then about 2 months past this during the day, if I have to turn on my headlights (take the lever off of auto), my headlights started blinking on and off. It doesn't do this if you allow the lights with the switch in the auto position to come on by themselves via the sensor. Again, terrified of the possible repair costs, it stops doing this.

Last week my radio starts blinking in and out, but now it's staying out more then in when this happens. I'm totally stuck with whatever channel/mode the radio is in. I can't use my navigation system, nothing. So on 09/21/2010 my son and I take it apart thinking due to the way it's acting its a lose wire; well, its not. We called a family friend who works on car stereo's; he calls me to inform me that it's something wrong with the actual radio, something inside of the head unit is lose and to his knowledge there is no reason why this should even remotely have happened. He tells me to contact the dealer and see if there has been a recall on the radio; of course, there hasn't. I tell the gentlemen in the parts department of everything; I just wrote my concerns and he looks up my information and says, "I'm sorry."

Short of doing a radio exchange at a cost of $957.00 (not including labor). My car, which is now 4 years old and has 155000 plus or minus mileagethere's nothing they can do to help me. But I should contact Chrysler directly and see if they can help. So I call them at 1-800-992-1997 where I am told the same thing basically. It's too far out of warranty; they won't help me. I can purchase a new radio or deal with what I have. I explained I could understand something being shaken lose if I used my vehicle for off road excursions but I don't. I never have. But to no avail, I was still told sorry.

I now have to pull over. Every time a movie is playing in the back, it needs to be restarted; hence, I can no longer do it from the actual radio. The lights still occasionally blink on and off, so people think I'm flashing them to tell them there is a cop around. I'm eventually gonna get an inspection ticket for this and not be able to afford to have it fixed because reading the reports online, Jeep has no idea how to fix anything in their products unless like me they are out of warranty and then it's a million dollars to walk in the door.

My 2007 Jeep Wrangler is shaking so violently when I go between 40 and 55mph. It has scared me enough to take it to the dealer, only to find that my factory warranty ended 2 weeks ago. I am now fighting with Chrysler and the dealership as to who will be fixing the problem. I have looked online and found that many others are having a "death wobble" with their 2007 Jeep Wrangler 4 door. Please report this so a recall can be put into place before someone dies.

I replaced 4 windows regulators in last 15 months. Replaced total of 5 window regulators since the purchase of the vehicle.

I am writing about my 2005 Jeep Liberty. At around 40,000 miles I needed a new engine on one side and the other side a few months later. My window regulators continue to break in the back while my car is just sitting. I never roll the back windows down and they are seldom used. I have been charged up to $387.00 for this item and they have been repaired five times now. This should be a recall item I have never had a vehicle do these things before. I have spoken to other jeep liberty customers with the same problems. (Engine and windows)The problem with the window part is the plastic that just snaps in the cold or hot weather. $300.00 and some odd dollars is a lot to keep paying for this over and over again.

I purchased a 2007 Jeep Liberty in April 2008. The car had 14000+ miles. I brought the car back short time after purchasing because of a window problem. I was told it was dirty down inside. It happened again and I said I can not come every time. I found out the window regulator to be no good. The front driver side, then a while later, the back driver's side. They said they did a courtesy fix. But I purchased an extended warranty that the salesperson told me was bumper to bumper up to 60,000 miles.

I also knew at this time that the window regulators were defective, and that they made a whole new window placement. I paid 100.00 ded for my insurance for a defective product. Well, now my 3rd window passenger back side ops 8th or 9th time down. It broke while I have 40,000+. I was still assuming it was under warranty as I have a great warranty, as I was told when being pushed into purchasing at the beginning and told never have to worry. Well, that was bull**.

Now I was told it would cost 600.00 plus to fix. That it was not covered under warranty. I went postal. I am going to report this to BBB. also to Chrysler. The service person called me and said the manager would give me a courtesy and this would be the last one. Are they for real? This is a defect in their product and they think they're doing me a favor. I paid for a warranty. and they took my 100.00 ded last time. Do not buy jeep.

A 1996 Jeep Grand Cherokee Laredo keeps stalling out while driving. I have replaced a lot of parts yet the problem still exists. I have checked the internet and found a lot of jeep owners who have the same problem. I think this jeep should be recalled and all jeeps with this problem and fix them. It is dangerous. It just stalls out anywhere with no warning.

In 2006 I bought a brand new Jeep Compass. I drove it off the light, not knowing a light was an engine light problem, it took the dealership 7 months to figure out how to turn the engine light off. Then approximately one year after I bought it, the right ball joint went out. I took it back in and they fixed it. It was under warranty. Then 43000 miles and 3 years later, the left ball joint went out, but it is no longer under warranty. Because it was unsafe and not under warranty, I took it to a frame and axle place by my house. I then called Jeep corporate to ask if they would reimburse me and stand behind their product because a ball joint should not be going out in a pretty new vehicle. they refused to reimburse me. I am out $469.61 for a defective part that Jeep will not reimburse me for.

My 1997 Jeep Grand Cherokee stalls unexpectedly at any speed. It has been to two auto shops and so far we have spent 900.00 on repairs. Jeep does not acknowledge the problem even though is is heavily reported on by consumer. Apparently, it is not a problem exclusive to old Jeeps. If you Google Jeep stalling, you will see thousands and thousands of complaints.

On April 3, 2009, I was told that I needed a regulator for my 2006 Jeep Liberty left rear window. Parts, labor and tax equaling $277.29. Again on August 30, 2010, I was told I needed another regulator and glass for the same window at a total cost of $357.60. This is obviously a defective, faulty part being manufactured out of Chrysler, especially since I am single and that window is rarely ever used. I would like to be at least partly reimbursed for this issue. $357.60 spent on second regulator in the only window in less than 17 months.

I bought a Jeep Commander in 2007. The dash lights keep going off and then they would all come on. The air conditioning will go off while driving down the road. It does this for about 1 minute and then everything goes back to normal. I have taken it to the shop twice and they cannot find anything wrong. I have read many complaints about this similar problem and people are saying that their jeep just dies while driving causing a very dangerous situation which could lead to a very severe if not fatal accident.

I recently purchased a brand new Grand Cherokee from Snethkamp. I put a good down payment and was very excited to get my new vehicle, which was not to give me any problems. Ever since I took the car off the lot, I have experienced and encountered problems that someone should not when buying a brand new truck. Within the first 2 weeks, a noise, more so a rattling sound from the engine started. I took it into services and that's when it stayed overnight, only for them to tell me nothing was found and the truck should be fine.

Within 2 weeks, it was back in for the same sound, only this time they heard the sound, but were unable to tell me what the exact reason was. Also, apart from the noise my rim had popped off the front tire, a wire/sensor for the temperature was hanging out the front grill, and my air conditioning unit stopped working. It has been in the "shop" since 8/24/10 and the mechanics are still unable to tell me what the problem is. I spoke to the worker who told me they had ordered an additional part for the ac unit and once they replaced it, it still did not work and the same issue continued.

Now being over a week in the "shop", he tells me they basically have to remove the dashboard and "re-install" the parts. I don't understand why I have to go through this when I purchased the vehicle brand new. I am extremely upset and unsatisfied with the way things are going. Chrysler is already not in the best spot, and I don't believe they need customers complaining of new vehicles purchased. I mean, this is a brand new car, why is this happening? I have been late to work and school. It has caused me major stress due to having such horrible experience with a new truck. I have also encountered an anxiety attack once the rim had popped off making a noise while I was driving.

Part of the front suspension rusted right off my car. It's six years old. I have not taken my Jeep off roading and I am a very leisure driver, ball joints are shot too? I have heard this to be a problem with the Libertys but not with the Wranglers. I live about five miles from work; it's easy when you have a car but when you rely on a bicycle, it's hard especially with the unpredictable weather. I love my car and do not intend to let it go.

I also had my transfer case blow up/shatter on the highway a few years back; this was with three other passengers in the car including my younger brother. Everyone was safe, lucky. It seems like every six months or so, there is something new to fix on the jeep. I think so far I have spent around half of what I paid for the car and the car has only been in my hands for four years now. I invested in an American product patriotically but it seems like a total waste of my money.

I dropped off my Jeep to get fix the roof because it got stuck in one corner and they said that okay, they were going to fix it. Still after so many lies and no phone calls. Twelve days later and counting and no one is willing to help. I have no car stuck in my house, didn't give me a rental a car or at least willing to help me. It's stressful being home stuck at home.

We purchased a 2006 Jeep Commander in 2008. My complaint is headlights flickers on and off along with the dash lights. We have a basic model. Our headlights have to be turned on. Our vehicle does not have running headlights. There's no warning when the headlights will flicker on and off. This all happens while I'm driving at night. You can be driving and or the car is sitting still. I've taken our vehicle to be serviced at Jeep several times. Each time Jeep is unable to find anything wrong with the vehicle.

They stated, "it's running fine and we cannot find any problems". I contacted Jeep Chrysler Group on many occasions at 1-800-. We have asked if we could get a Replacement vehicle. We do not want to trade this vehicle and make this someone else problem. It's not safe to drive. We keep getting the run around. They said we should speak with Nahum, and then he forwarded it to another department. Then they said, Bonnie is our Case Manager. Then they said, Bonnie is not our Case Manager and we were giving the wrong information.

Each time we call every week and sometimes twice a week, they tell me someone will contact you. So far, no returned calls. This is really bad customer service. This vehicle is unsafe to drive. I do not drive at night because the headlights flicker on and off and sometimes do not come back on. I'm afraid to drive this vehicle. We have children in the car when this happens. People curse me out, blow their horns and just say some really bad things to me. All because they think I'm turning my headlights on and off at them while driving. I do not want me or my family to get hurt because of this. We need help and there may be someone else in this world that may be going through the same thing. Take this vehicle off the street.

I'm the owner of a 2006 Jeep Wrangler Rubicon 4.0 6 Cycle 6-speed with 41000 miles which is garage-kept since new, never off road, had a daily driver and in immaculate condition. On July 2,2010, while driving my daily commute to work, the engine started to have a slight miss in it. I was approximately 3 miles from work at the time and by the time I arrived, the engine was barely running. It had valve train noise, misfiring and was burning excessive fuel. I called Adams Jeep in Aberdeen, MD for advise and was told it was probably the distributor drive gear. He knew the problem immediately. I had the vehicle towed there the next day, July 3, 2010.

The vehicle was looked at on July 5, 2010 and I was told it would need a distributor drive and the repair would cost in the $500 price range. I okayed them to order the part. A week later, I inquired as to the situation and was told that the part was currently on backorder from Chrysler and would not be available until August 9. I contacted Chrysler to find out the reason. I was told by Adams that 40 of the drives were on backorder. I filed a customer complaint #19705149 based on the fact that in 2005 there was a technical service bulletin for the same complaint. My vehicle was built using the leftover parts from 2005 and should be covered for this repair. After many calls to Chrysler and 9 weeks later my jeep is still sitting at Adams Jeep and now I have to pay them to tear apart my engine for diagnostic reasons to see what else has been damaged by this defective distributor drive.

Chrysler has never returned my calls. They offer to pay half of my bill but I feel that it should be their responsibility to pay all of it. Their defective $20 part has now done thousands of dollars in damage to my engine.

I bought my 2003 Jeep Cherokee from a used car dealer. Hours after pulling off the lot, the driver side tail light was blown. A little mad, I replaced the bulb and went on with my life. Four years later, I have replaced the bulb socket four times. It is blown again. I have been watching other Jeeps and now see this is a major flaw in the vehicle because hundreds of Jeeps have the same light blown. They need to have this recalled and fixed before someone gets pulled over on an occasion they would rather not be in. I have been pulled over in the middle of the night after coming home from work which is at local bars. I have been harassed, given DUI tests and had my vehicle searched for an hour simply for having a light on at the wrong time.

The third power window regulator failed on my 2004 Jeep Liberty. I just had the driver's side replaced 4 weeks ago at a cost of $150 with the assistance of Chrysler. Both of my rear windows are inoperable at this time because I have been waiting on an after market repair from a third party. Chrysler replaces like for like using the same nylon gear, ergo, it shall fail again. One can say normal wear and tear but I am a single fellow that does not even use the back windows and they are the ones I have blocked up! It would appear, reading all the forums and complaints about the problem, that it is and has been a known design problem for years. It is very sad to know that a company can be "bailed out" by taxpayer dollars and continue to not correct the design nor recall the defective vehicles.

I just purchased my used 2007 Jeep Grand Cherokee and and the cruise control would work sometimes and then not work other times. And the engine light would go off and go on. I took it in and they said they would order the new cruise control module for me. I then took it home and the next day I was driving it down the highway at 55 mph. I came behind a lady driving 40 mph when I started around her to pass. Just as I started to pass her, I noticed another car coming at me that was definitely speeding.

I pushed down the accelerator pedal and the car stalled and kept losing power. Nothing I did made it go and in fact it kept losing power. I was stuck in the passing lane with a car coming at me. I froze and thank God both cars slowed and I was able to get around. Now I am frightened of this car and keep having bad nightmares about what has happened to me. I called the dealership and spoke to them about what had happened to me and they said they don't know what I could be talking about or why it happened.

I am now doing research on this problem and am now reading about a lot of stalling problems. This car is now frightening to me. ( I was on my way to pick up my granddaughter. I cannot imagine even letting her ride in it now. (I was almost killed. ) I am going to show the dealership these articles about the stalling problem with this vehicle. I keep having bad dreams about what almost happened to me.

I bought a 2009 Jeep Patriot in July 2009. A month after having it, I started to notice the gas gauge was not reading accurate. I took the vehicle to the dealer. They told me it was a problem that Chrysler was aware of but did not know yet how to fix, and that I should continue checking with them for any updates. In Jan. or Feb. 2010, the dealer said they were told that a fix would be available in Apr. 2010. That didn't happen. In May 2010, the dealer said they were told that parts were being manufactured and fix would be released in June or July 2010. It didn't happen again.

This time I contacted Chrysler customer complaint phone number and told them I wanted to know when they planned on fixing my vehicle, because I have had it for a year and it had a defect all this time. They kept referring me to a case manager that they had assigned to me. But he would never return my calls to tell me when the fix would be released to the dealers. I called customer service numerous times and complained about the vehicle not being fixed and about the case manager not returning phone calls. I was told that Chrysler had no more info on the problem and it was in the hands of the business office and the district manager over the dealerships. I told them I wanted to speak to someone who was in charge of the case managers. But they pretty much refused to that and told me it was not customer service's problem anymore, and would not let me voice my complaint to anyone higher up in the company.

I contacted the dealer again. They said that the district manager told them that the fix would be released in the first week of August 2010, but it appears that will not happen again. I hate to think this is what we got when we bailed Chrysler out. They have never even offered me anything for the year. I have sat back and waited on them to solve the problem. But they told me lie after lie and that I must continue waiting and paying for a vehicle that I never have a clue how much gas it really has in it.

I have a 2005 Jeep Liberty that had the motor replaced in February of 2009. The motor only had about 64000 miles on it. The motor messed up again in May 2010. This time, the motor had around 42000 miles on it. The old motor was replaced with a Chrystler motor. The dealership told me the warranty was only good for 12 months or 12000 miles which ever came first.

I will never get a Chrystler product again because of the service I have received! My Jeep has been nothing but a big headache from the time I got it. I had the front drive shaft replaced last year. The brakes and rotors have been replaced four times in two years. The water pump was replaced last year and the timing belt was also replaced. I am very dissatisfied with my Jeep Liberty and I would not recommend one to anyone else!

Since I purchased my 2004 Jeep, 3 of the 4 window regulators have failed. Recall anyone? The window just drops unexpectedly. Luckily, my car hasn't been burglarized after the window dropped overnight. I'm a 3rd year law student and my school isn't exactly in the nicest neighborhood. I would really hate to have any of my casebooks stolen. The Jeep dealer wants $500 to fix it since my car is no longer covered under warranty. Private auto mechanics charge $200 for the part and average $90 for the labor. So there's that, plus a few bucks for the duct tape that now holds my window in place. Classy.

I have a 2009 Jeep Wrangler x that I purchased new. The driver's side seat has already been replaced and now it needs again and the passenger seat as well. The jeep was taken to the dealership in January and they ordered both seats. 7 months later, we are still waiting for the seat covers to come in. When I spoke to the claims representative on this, he stated they should be in by August the 10th. I told him this was unacceptable and he said it was all he could do. I told him that they make Jeeps every day and that a seat cover should not be hard to get. And I told him that if this is how Jeep handles the warranty work, then I will not buy another Jeep and I will probably trade it off for a new Chevy. I also told him I would take it to a car show or Jeep event and hang signs up, telling them about Jeep and how their reps handle issues. He stated go ahead and do what you got to do.

I have a 2005 Jeep liberty and my ABS, ESP BAS, and Traction Control lights have all come on. I have done a lot of research on the internet about this and found that it is a very common occurrence. I see that the 2007 Jeep Liberty has been recalled for this problem, and I'm wondering why the 2005-2006 ones haven't been?

I live in a place where it snows 6 months out of the year, and I have no traction control or automatic breaks, I cannot even drive my vehicle in the winter time!

I have a 1999 Jeep Cherokee Sport. I have had it since it had 33 miles on it. Currently it has well over 136,000 miles. It has traveled up and down the East Coast, as well traveling to and from Colorado. I love my Jeep and I have always wanted to do the servicing myself. However, I never had the time to do so. It all started when I began to take off from a slopped driveway. The engine would sputter a slight stall but then regain. This went on for months without knowing what to do. I have taken it to several shops, friends and other co-workers trying to figure it all out. Lo and behold, I finally figured out what the problem was.

The problem was only found after flushing the radiator, changing the oil, changing the spark plugs, and spark plug wires, checking each and every fuse in the vehicle. I even purchased a Hayes to help me out, no offense Hayes but that wasn't an easy read. I am a novice. The stalling had gotten so bad that on a busy highway, the Jeep just stopped running. The motion continued, but the Jeep stalled itself out. I even tried seeing if it had water in the gas tank. I added fuel additives which seemed to help, but not really.

What I had found out that it was the "crank-shaft position sensor" I may have the terms off/wrong, but it is a sensor that changed my Jeep's attitude. However, just be sure that when you purchase the $85.00 sensor from Auto Zone, make sure that there is enough wire to make it and still clasp into location on top of the block. It took me 7 hours to figure out that I needed a 12" extension on the rachet and a universal jointed socket to finally get the two (2) tiny bolts out of the bell housing. After that, it was a quick click and tighten the bolts. All's well with the world once again. I don't really have anyone to complain about, I just wanted to share my experience with everyone out there.

At 9:30 pm, I went out to move my 2002 Jeep Grand Cherokee. It fully accelerated when I put it into dive, it shot me across the street toward the center of my neighbor's house. I managed to steer to the left into a row of 8 oak trees, hitting one and totaling the Jeep. That was the second time in two months that the vehicle had fully accelerated, with me standing on the brakes, unable to stop it.

Our 2005 Jeep, without any lift kit or modifications done to it, has the 'death wobble.' The first time it happened it was under warranty and we were told it needed to have the rotors turned. We did that. Now it is out of warranty and they want $1000 to fix it. We only have 25,000 miles on it.

Owner of a 2008 4 door jeep Wrangler. We were 123 miles from home when our jeep shut down completely. A smell came from the engine that smelled like a chemical or sulfuric burn? After being stuck on a Sunday in a town with no jeep dealership. We had it towed 20 miles back to Albany, OR to the only jeep dealership Mark Thomas Motors. With no chance of getting a rental car and our jeep wouldn't even start, we borrowed a car from family and drove 123 miles home across a mountain pass to Bend,OR leaving the jeep behind in a parking lot of the said dealership.

Monday morning, we called to explain what happened and they informed us that the jeep started right up and they can't imagine why it did or even try and find out why? Our jeep shut down completely with no ability to stop or turn the steering wheel or any warning it was going to happen? If we would have already entered the mountain pass and this had happened there would have been tragic results with the narrow winding roads.

Now begins the real issue. There was a recall on a transmission problem so decided while it's there and since we are taking my son 1300 miles to college next month that we have it fixed. After talking to 3 service dept., workers yesterday telling us nothings wrong with the jeep and the recall is a simple fix and it will be done by 9am. The next day we got up and called before traveling the 123 miles to pick it up and got the manager of the service dept. who laughed at us telling him we were told to pick it up by 9am and that this is the first he has heard of the smell that came from the engine when it shut down or replacing the recall part? And he would get to it when he wanted?

As a manager of a very successful business myself paying over $28,000 for my Jeep i cannot fathom as to why one would treat us the way he did about something that is initially his responsibility. Informed us he wouldn't take time out of his day to call us and update us on the status of our Jeep? When and where does Chrysler step in and assure us owners of your product that we will get the customer service we have already paid for?

My Jeep is under warranty for another year and even after that I have a lifetime power train limited warranty? Which I'm beginning to believe, actually makes it harder to get to the bottom of the problem because the service dept is at makes nothing off of their time spent fixing the actual problem? As a result, I will be looking to trade my Jeep in for something that at least has people with integrity working behind them? Sad for Jeep because it used to be all American vehicle. Not anymore with the service providers they have behind them?

I have a 2006 Jeep Commander which I purchased a short time ago. On a recent trip, my son went to open the passenger door and the interior door latch would not open the door. The part of the door panel which holds the latch had completely broken away from the panel. I also see that this is happening to the driver's door as well. It is a safety issue as one could become trapped in the vehicle. I understand that this is an ongoing problem with this vehicle. I also understand that it may be an expensive repair.

I am an owner of a 2000 Jeep Grand Cherokee. At 120000 miles, two brackets on my drivers seat broke, leaving it wobbly. A little while later, the other 2 brackets broke, leaving the seat completely free and hanging by nothing but the power cord since they are powered seats. We then attempted to have someone weld the seat back to the brackets. Upon leaving, the right side broke and the left side still intact as of now.

Upon researching the internet, I have found many complaints regarding the same situation. and I'm not talking like 10 or 20, more like 100 or more. The most recently just posted is this past July 2010. Some stated that upon contacting Chrysler, they said that they weren't going to do nothing for them and go to one of their dealerships which is to fix the problem would cost $800 to $1000 dollars.

Me, a mom of 2, the youngest just 9 weeks old, can't afford such a fix. So in order for me to drive my jeep around, I have to bungee cord my seat to the floor. This is such a hazard to the drivers of these vehicles. When is Chrysler going to take responsibility for this? It's only matter of time before someone is in an accident and thrown threw the windshield because of these faulty seat brackets.

This will be the 4th window that I have had to replace/repair in my Jeep Liberty. There is a known defect in the design of the original window regulator. Jeep has since redesigned the part but it requires a new glass window as well. Each time the window is repaired it costs $600. Jeep won't recall the parts. Why? Because it is not a high risk safety issue.

I would beg to differ when I have my child sitting in the back seat and the regulator decides to go out and the window slides into the door jam giving my toddler access to outside while I'm on the highway. Jeep is making a nice profit for it's dealerships service departments who are getting the big bucks from fixing this issue. At $600 a pop you are looking at $2400 for the 4 windows and I can guarantee you that if you don't have the new design you'll have to replace it.

I have a 2009 Jeep Wrangler x that I purchased new. The driver's side seat has already been replaced and now needs it again and the passenger seat as well. The jeep was taken to the dealership in January and they ordered both seats. Seven months later, we are still waiting for the seat covers to come in. When I spoke to the claims rep on this, he stated they should be in by August 10th.

I told him this was unacceptable and he said it was all he could do. I told him that they make Jeeps every day and that a seat cover should not be hard to get and that if this is how Jeep handles the warranty work, then I will not buy another Jeep and I will probably trade it off for a new Chevy. I also told him I will take it to a car show or Jeep event and hang signs up telling them about Jeep and how their reps handle issues. He stated go ahead and do what you got to do.

I recently purchased a '98 Jeep Grand Cherokee XJ model. What a mistake. Apparently, it is cursed with various intermittent electrical problems, i.e. the door locks inadvertently engage/disengage, then stop for awhile, then start again. Also, the courtesy lights will blink on/off at the same time the door lock thing is happening. Pulling the fuse that supposedly protects the door lock circuit doesn't stop the problem. I've had to pull a relay to stop the courtesy lights. Also, the engine now stalls every morning on my way to work at about 50 to 60 mph.

I pull over, shut it off for about 30 seconds, then it starts right up again. The check engine light comes on for a while, but then goes away. I had a friend check the diagnostic codes, and they indicate a fault with the TPS sensor or ignition coil. All the maintenance is up to date, and it otherwise runs well, so I don't want to just start changing parts.

I've read all the Jeep forums, and these are all very common problems across the board. It's funny that the few recalls regarding the electrical problems don't apply to my model. It seems that Chrysler uses inferior control modules which are tied together by data bus cables. A fault in any one system can infect another, so forget about diagnosing and fixing anything right the first time. Maybe we could get one of the Chrysler design engineers to explain this to us.

My Jeep constantly stalls. I first started looking online into forums about this issue and found hundreds of the same issue. Most said that the computer module was the cause. The times I have had the Jeep checked out, the computer was to blame as well. So, I had the computer replaced and still have the issue. I have spent $100 replacing parts and trying to fix the issue but the problem persists.

At this point, I don't believe that there is a fix for it, but just a lesson learned not to ever again purchase a Jeep!

2006 Jeep Liberty window regulator went bad in the passenger rear window. It cost over $400 to replace. Apparently, this is a common defect and Jeep has not issued a recall.

I have a 2007 Jeep Compass. The first time I started experiencing problems, the engine was stalling and/or wouldn't accelerate. I talked to my brother, who is a mechanic, and he recommended to take it to the dealer, since the vehicle was still under warranty. I gave the car a tune-up. After $300 (apparently regular maintenance is not covered by the warranty), all they did was change some plugs, and check the different oils in the car.

Not even two months later, January 2010, my car was towed to the dealer because it completely died. The engine stalled, lights on the dashboard went crazy, and I just couldn't accelerate, and then it simply died in the middle of the road. It wasn't a major road, and it was very early in the morning. I was taking my kids to "before care" at their school. Thanks to these conditions, there was no accident involved. The guy who towed my car explained to the dealer that he thought it was the engine, however the dealer, after checking up on my car, decided it was only a bad coil that was causing that on the engine.

The guy at the dealer asked me if I had washed my engine, I told him no. Instead of looking what had caused the coil to go bad, they simply replaced it and sent me on my way. At first the car was running fine, but soon after, I started noticing the same heaviness when accelerating. Five months later, 7/11/2010 to be exact, I was driving down I-16 (GA), and the car started stalling. I couldn't accelerate, even though the gas pedal was down to the car floor. Then my emergency signals on the dashboard started blinking. Apparently, I had a tire with only 10 air pressure.

I really was concerned but being about 2 miles away from the exit to my house, I decided to continue. When I pulled over at the gas station on the corner, the tire was fine, we checked the pressure and it was 35. I was very concerned. So, someone drove the car for me, and noticed the inability of the car to accelerate. It was almost like the engine couldn't switch or engage, and therefore it was impossible to accelerate.

On 7/14/2010, I called the dealership and stated my problem. I also called Chrysler Corporate, and explained my situation, they assigned me a case number. In the afternoon when I took the car to the dealer they said that to be able to look at my car, I will have to pay $75 for the diagnostics. I was furious, since I had taken the car twice to the dealer and they have failed to repair the problem. The issue is that now my warranty is expired, and so I am responsible for the charges.

I refused to pay any money, since I believed it was their responsibility to correct whatever it is wrong with my car from the very beginning, and they have not. The dealer agreed to run diagnostics to my car free of charge. However, the dealer and Chrysler states there is no assurance they will cover for repairs, since the car is out of warranty. I feel they failed to repair my car properly, knowing I would be back, and by then the money will have to come out of my pocket.

I have read that the stalling problems, the crazy dashboard, and the sudden death of the car, are problems common not only to 2007 Jeep Compass, but also to several other models, and manufactured years. This issue needs to be addressed. I am literally scared to use the car. I keep thinking it can die on a highway with my kids inside!

I have filed a complaint with the NHTSA, and other consumer advocate sites, but I believe someone will have to go through a very serious accident for Chrysler to do something real about this issue, that affects so many of its cars. While writing this, the dealer called and said they weren't able to recreate the problem, but there was a couple of software updates. They performed the updates, and told me to pick up my car. They, however, offered to let me drive the car and see how it performs.

If I have any other problems to take it back to the dealer. But during this time, I have to drive the vehicle with whatever problem it still has. The car is unsafe to drive. I have already spent $300 or more on the car. I have only one car, therefore, the time that it spends at the dealer, I have to make different arrangements, which includes borrowing a car from people, who end up without a car during that time. It is also very emotional to have to drive a car that can make you have an accident, that could cost my family, or myself our lives.

This is not a complaint about service. This is a complaint about the new auto styling concerning the narrowing of the height of car windows. What on earth is going on? I'm buying a new car, and having a hard time choosing one, for one reason. I like to rest my elbow on the window ledge, and now it's too high. I really don't like this at all narrower window. Where is the joy of driving going?

I own a 2007 Jeep Wrangler Sahara. I have had problems with this car from day 1. It first had esp problems and they put a new computer chip in. Then It had a severe front end problem that I took it to three different dealerships, only to have all of them tell me they didn't find anything wrong with it. They told me to buy new tires, with I did, then a front end alignment-- I did that too, and still the car had the same thing!

Needless to say after two years, I finally found out it has "The Death Wobble." I'm out a few hundred of dollars, all the time off work. I finally told the dealership what I had then and only then did they fixed it! This is a very serious problem! I live on a mountain so I had to deal with this every day! I'm upside down on my loan so I can't get rid of it! Why hasn't anyone told me about it?

2007 Jeep Commander. Suddenly, all control lights come on, engine stalls for a couple of seconds, everything back to normal. Days, weeks, month --no problem. Then suddenly, it comes back. The dealer did software update, waiting for more bulletins. No notification of any further recall since 2008. Shall we burn the vehicle to kill the hidden secret computer bugs? Our Jeep history: 2 Willis 50s, Jeep Wranglers 4, Laredo 3, Commander 1. Since the 1987 purchase, Jeep quality goes downhill with little or no help from the factory! We feel sorry for the dealer's helpless, costly repair action victims. It is time for a class A lawsuit. The previous Daimler, intermediate and now Fiat company owners refuse to fix the real cause of the stalling problem.

I have a 2008 Jeep Wrangler 4 x 4 right hand drive. I bought it used with 24,000 miles. It has a no start issue. Never know when it is going to do it, turn key and it just clicks. Mineola Dodge house has replaced the starter, the solenoid, and the modual. But it still does it intermittently. I finally got a look at the VIP and it was a buy back. No one disclosed this to me when I bought it. The service and mechanics can't figure out what the problem is. They say because it won't do it on command. However they have got to experience it a couple of times. I went by the service bay on a regular basis.

I have met three others that own the same year and right hand drives (for postal delivery) and they are experiencing the same problems. Why can't anyone tell us anything other than they don't know what to do? My job depends on my vehicle. I cannot afford to loose my job because of continued vehicle problems. When I called Chrysler, they told me to take it back to the dealer I bought it from. I told them I bought it used they then told me to go to my service guys. Once again, they don't know what to do. Can I force Jeep to buy it back again?

I purchased a 2007 Jeep Liberty that has 3 broken windows. When I finally ordered the regulators, I received a message from the auto parts store. I was told that the order had been canceled because Jeep had just issued an order that said the regulators could no longer be sold due to a new and improved regulator that was now available. Only thing is, with the new part you have to replace the window as well. I asked the guy if he was seriously saying I needed to replace the perfectly good glass in 3 windows because JEEP came up with a new regulator that could only be used with a new window.

He seemed embarrassed, but said there was nothing he could do. Of course the regulator and window were a total of $300 or more. I guess too many people had started changing their own parts so they had to figure out a way to get a piece of the consumer. My windows are not operable. Please include me on any class action suit.

Rear drivers side window just fell down 2nd time. Dealer replaced the window and regulator on same window under warranty. Now they want to charge a diagnostic fee for something that is obvious. Had I known this, I would have never purchased the vehicle. I only hope I get better luck than some of the other people with this problem. My vehicle is at the dealer right now and I am going to show them all of these complaints. Why doesn't Jeep do a recall and fix this defect? This already has cost me a $60.00 diagnostic fee. Possibly, a couple hundred for a new regulator and window.

I have only owned my Jeep Liberty not even a month and while I was driving on the highway my window fell down. I am taking it in to be fixed tonight, but I almost was in a car accident due to the load noise it made when it fell. I was in rush hour traffic when this happened.

I have a 2006 Jeep Commander that is having a problem with stalling. I was riding down the road at 55 mph and the vehicle just quits on me. I have no power, vehicle is hard to steer. The vehicles behind me have to slam on brakes and run off the road to keep from hitting me. This is the second time this has happen in two months. I have taken my Commander to 2 different Chrysler dealership and they both say nothing is wrong with the vehicle. I have called Chrysler 10 times and no one has gotten back with me. I am afraid to drive this vehicle for fear that I may cause a major accident. Chrysler does not seem to care.

ignition module. I was charged $487.33, invoice #184536.

The vehicle ran good for 2-1/2 weeks then began to exhibit the same problems.
It eventually gave out. I started the vehicle and drove it to the Thompson
dealership. It broke down there. After 'jiggling' the key it started
and the service advisor, Richard, drove me home. This occured
on June 9. On June 14, I was informed, that they could not find the cause of
the problem. It should be pointed out here, that my initial request was that if I was going to have a high end repair to notify me prior.

invoice # 186245

I began to go online and found out the commonality of problems encountered
by 2008 Jeep owners and was shocked. A recall of front control modules
was often cited. Including the tendency for the vehicle to stall while driving.
Contacted the lemon law attorney's but they would not accept because it
was over the 36,000 mile limit. Contacted the Maryland State Attorney
General's office and was transferred to the Consumer Protection Division.
Submitted a formal complaint, but was notified it would take 4-6 weeks
inorder for the division to respond. At this point I was informed

that they could only act as a intermediator.

I next contacted the National Highway Transportation and Safety Administration.
The procedure was duplicated. Submitted a complaint with a lag time of

4-6 weeks.

but with a twist. The area district manager was to get in touch with me not later than June 29.

To Chrylser's defense they did offer to re-imburse me for the front control module

repairs. Have to submitt my original repair documents and a determination then has to be made.

after they defaulted in the repayment of the 7-billion dollar bailout, Chrysler would be more proactive in addressing the concerns of the consumer.

I have a vehicle sitting in front of my place of residence. No one knows
what's wrong with the thing. Spoke with the actual mechanic doing the repairs.
RealIy cordial and knowledgable. Says that he has worked on the vehicle on his
own time, without pay. Says that he can run more extensive tests which

would be costly and may not still yield favorable results. At best he will trouble shoot or trial and error. I beleive the problems are the result of faulty manufacturing. In some Jeeps it was found that Chrysler installed faulty Mitsubishi starters.

Need to emphasize, Thompson Chrysler Jeep and the service advisor, Richard Norwood, as well as the mechanical have been superb. They are the only bright spots out of the whole ordeal. Couldn't have a more professional group of people
representing the Chrysler logo. And Bruce BT-216, who should be elevated to case manager. Much more personable tha Kristy or Andrew
Will list my current case worker as the

perpetrator, Kristy-KF-223 and Andrew AP-516

buy a US vehicle again.

Chrysler complaint no.: 19635241

Windows - I just lost my THIRD WINDOW. It feel into the door within 200 feet! This time I didn't even get a chance to tape it up! I will need to get "the little piece in the door" replaced again. They promised me that they have changed the part, but would not give me info on it, when I replaced the second one. I will need to pay for another window repair, with no guarteen it will not happen again. Its like feeding popcorn to someone in a theater!

The car then continued unpiloted between two rows of parked cars in the parking lot of a restaurant at about 25-30 mph for another 150-200 yards before knocking over a light standard and becoming stuck by stradling a raised earthen berm with all four wheels suspended. If the vehicle had not been stopped by the light standard and berm it would have entered onto a busy 4-lane highway.

The car wash attendant received minor injuries in the bailout. Fortunately, no one got in the way of the runaway Jeep or serious injury/death would have occurred. The Jeep was seriously damaged, including a bent frame, but ultimately repaired and I've been using it without incident since. I continue to enjoy driving my Jeep, but I am now leary of a repeat incident. I still love her, but I know that since she strayed once she might do so again.

You can see the pattern here. I am wondering why this was corrected with 57,923 with NO CHARGE. 57,456 with NO CHARGE. And at 56,411 Miles Moore Charged me $367.70. I dont know if Moore Jeep or Chrysler Owes me. Some one OWES ME $367.70 Please contact me on how to expect PAYMENT. I have all this documented with my bills. If I can look this up online I am shure you can too. Thank's Again

windows on the 2007 jeep liberty not working have to be replaced and costs alot of money that new of vehicle shouldnt have to have windows fixed this soon because of something the factory did ive owned a jeep for the last 6 years ive bragged about mine to everybody i have evened encouraged a few people to buy a jeep but this is a ripoff everyday factory workers cant afford over a thousand dollars t6o relpace these windows

I bought my 2006 Jeep Liberty used at 43,000. After driving it off the lot 5 days a window regulator broke on it. cost me over $300.00 which they told me I had to buy the window also. that was March 2009. So Dec. 2009 a second regulator goes bad, the dealer tells me that they have had some problems with them and chrsyler will pay half, i was happy about that, but now 4 months later the window regulator breaks again this time the dealer knows nothing can't help me doesn't believe that it has happennede again but when i get there they bring a bulletin in that says it may be a recall soon , look at my car and then they send me home telling me i have to wait for a part. this is so wrong they know it is faulty and should be paid by by them, not me. they keep breaking every few months and it costs a bundle. i don't have $300.00 plus bucks to fork out every few months and the chrslyer needs to step up and fix this problem!!!!

I purchased a 2004 Jeep Liberty. It doesn't even have 90,000 miles yet and I am already needing a whole new transmission. What is this? Shouldn't Jeep make their vehicles to last a bit longer before such a huge repair? I am a stay at home mom and I dn't drive anywhere but to the store and back (no long travels) and I have to deal with this already. I was thinking of trading my Liberty in for the new Cherokee but wow after This I don't think I ever want to own another Jeep. This is just ridiculous!

A few months ago my 2009 Jeep Liberty's Tachometer surged to 2,000 RPM while stopped and foot on brake. This has happened four different times now while stopped and foot on the brake. I took it into my Jeep dealer and they could not figure out the problem and tell me to come back in if it happens again.

Upon investigation I see that the jeeps have had excelleration problems for years. I paid the consequences when my cars accellerator stuck and on release threw me into an embankment. My head injuries were the worse. I still suffer from sever headaches. I lost a car, my air bags did not deploy / I lost 2weeks of work of which I should have listened to my body an stayed off more, but economically I could not, especially having to purchase a car. I feel chrylser/jeep corp should be held responsible for this accident! Mentally I have a fear of getting behind the wheel again even though this was not of my doing. I am extremely stressed over this situation and would like answers!

Although Jeep has picked up the cost one time, I have been responsible for the other times. I am currently in debate over this fourth window. I refuse to pay for it!

2002 Jeep Cherokee ac/heater blower shuts on and off. Wiring stays hot. Afraid to run heater and ac electric system may start a fire. is there a recall on this? who do I call?

I own a 2003 Jeep Grand Cherokee with a recurring problem. In June 2005 the relay that runs the engine cooling fan had to be replaced, the car had 45,168 miles on it. This happened again in October 2006, with 67,093, again in August 2007 with 80,042, and again in March 2010 with 115,030. Was there a recall on this part? Should there be?

i ran into the back of a truck after it slam on its brake about 50-55 mph and my air bag didn't go off so you should look into that because i hit so hard that my frame bent iam ok but you really so look in to the air bag in the 1996 jeep grand cherokee laredo

Back in 2007 I bought a used 2002 Jeep Grand Cherokee Limited..totally fell in love with it. Well I noticed during the test drive it had no heat nor air so the deal was to have that fixed and we would buy it. So that got fixed and 4 months later in 1/08 the heat stopped, found out that the blender doors tend to do this on this model. So it sat all winter long since we did not have 1,200 to fix it. March of 08 we got it fixed, Jan of 09 it happened again, once again we waited until we had the money to fix it, this time we did not fix it untill Feb 2010, we now it is May of 2010 and it happened again, I was driving yesterday and my air turned off.

I called Chrysler and filed a complaint and today they called back and said my case was denied due to the mileage of the SUV which is 112,000 was too high and I am the third owner and that it is not a safety hazard. I am so mad right now. First off it is a safety hazard when the windows frost up and I can not see driving down the road because I have no defrost. Secondly, who cares if I am the 3rd owner. Anyway they are not done dealing with me.

My 2010 Jeep Wrangler Sahara has the worst headrests ever placed in a vehicle. They do not support one's head and they are cheap solid vinyl type material. They angle forward and a sharp edge digs into the back of your skull. The factory and the dealer were of no help and there are not swaps or replacements for these headrests. This safety item is very important and these cheap ill-fitting rests are useless and can actually cause injuries. I will have to revamp them with dense foam or find a swap replacement from another auto manufacturer. This is poor design!

I have a 2008 Jeep Wrangler and the AC stopped working. I took it into the dealership and they told me that the AC did not work because the condenser was damaged due to impact, a rock kicked up from the road and went through the grill and hit the condenser and this would not be covered by the warranty. The issue is that the front grill on a Jeep is an open design and the condenser is directly behind it with no protection.

I called Chrysler and told them I felt that the warranty should cover the poor design, of course I was told no. So every time a rock hits the front of the Jeep and damages the condenser, I get to buy a new one. I do understand that this is not a mechanical defect but it is a design flaw and should be addressed by Jeep. The cost that was quoted to me by Chrysler was $814 + tax and shop supplies.

I purchased a new 2010 Jeep Grand Cherokee ltd 6-cylinder on 4/3/10 from a Jeep dealer. After driving it, I noticed that when I stop at a light or stop sign and the car is on an incline of any steepness, the car rolls backwards dramatically. Enough so that I almost hit a car behind me on two separate occasions. I quickly take my foot off the brake and accelerate as quickly as possible but it doesn't matter as the car is already in a fast roll back. It is so unsafe that I cannot even drive my car. I contacted the dealer twice. They called the manufacturer and they said that's the way it is and they have never had any such complaints.

I find that hard to believe, especially in so far as the service manager at the dealership told me my car is probably equipped with "hill assist" and it is probably turned off. We checked that and there is no "hill assist". Strange though that if jeep is to be believed about never having heard any such complaints, then why do they put "hill assist" on its cars. I contacted the manufacturer customer service and they made a "report" but said there is nothing to be done as it doesn't qualify for "lemon law".

I am quite upset that after spending $40,000 on a car, it is unsafe when on an incline. I advised them that I almost had an accident twice due to this and what happens when another family member drives the car and may be in similar situations and they also have an accident and do physical damage to both my car and the car behind, and even worse cause physical injury and get sued. Jeep wants no part of my complaint. I am at my wit's end with what I can do. The dealer told me there is nothing that they can do and cannot even install hill assist as it comes directly from the factory only.

Our 2005 Jeep Grand Cherokee was broken into Dec 17, 2009; at which time the dash was compromised and all the GPS/navigation/satellite and radio electronics were stolen ($3,800 to replace). A police report was filed, and insurance claim opened. The electronics has been received at the dealership; but to date the dash has not been received.

We have been promised first a date in Jan, then Feb, then Mar, and now April no promise date for delivery has been given. We have had to make all phone calls and response to our requests have not been very prompt. This is a $40,000 very low mileage car and the family has been severely impacted on waiting for 4 months for a dash to be delivered.

The dealer and Chrysler customer service have not given us any confidence of when we will get our vehicle back. We are current on its registration and insurance, but loss of use has exceeded normal conditions. My spouse works 94 miles round trip from home to work and severely impacts family daily living use.

My 2007 Jeep Commander engine stalls out in the middle of driving and the service technicians claim to have no idea what is wrong with it or how to resolve. However, in doing my own research, there appears to be multiple issues with Jeep engines stalling and in some cases has resulted in recalls for reprogramming of the software. This has not trickled down to my 2007 Commander yet.

My window regulator broke on my 2004 Jeep Liberty. Apparently this is a common problem. I was unable to buy the broken part anywhere, believe me I scoured. Why? This is because Jeep has redesigned the broken part, forcing me to buy new window glass. If their new design didn't go with the existing window, they should replace the window at their own cost.

They admitted their design was defective by virtue of replacing the whole system, that's their problem and shouldn't be mine. The dealer is charging me over $500, the broken part used to cost $80. I have no choice. The window broke and fell down into the door.

I think we're ready for a class-action suit against Jeep. First, for making a defective part knowingly and then charging me for additional parts because they couldn't design it right the second time.

The side windows, driver's side front and rear windows and the front passenger window have failed. The driver's window has failed for the third time and I rarely use the windows. The front passenger window is now taped up. I do not have the free time it takes to keep taking the Liberty into the shop to have the windows repaired especially when they will break again in a short period of time. I am thinking of permanently siliconing them shut.

I purchased a 2009 Jeep Patriot on 1/30/09. It has been in repair 5 times for stalling issues. It continues to stall, corporate customer assistance refused to discuss lemon law or arbitration or advise me on any other way to pursue the problem. I am paying $370.17 per month for a vehicle I am afraid to drive and be rear ended after several close calls. This has caused emotional stress, time to take car to dealer and financial obligation for vehicle with great potential for doing me bodily harm.

My 2005 Jeep Liberty was not starting. I turn the key and the dash lights would come on but no ignition. I thought perhaps it was the ignition switch. When my mechanic was disassembling my ignition, two metal pieces fell out of the switch. These pieces were the tip of the ignition rod the that fits into the ignition switch to turn the vehicle on. With this broken, the ignition switch can not be turned. The rod is approximately 3 inches long, very easy to access and easy to replace.

The only problem is that this part is not available. I have to buy the whole steering column for $374. This part is poorly made and appears to be a weak design. After investigating via internet, it appears to be a very common failure. I just wish that this part would be available or a new design made. As of now, I have to start my Jeep with a screw driver. I know it's not a safety issue but how does one go about getting a recall? Everything works on my steering column so I just think it is unnecessary to replace the whole thing. The part should be available!

I own a 2002 Jeep Liberty and have had to replace my window regulator switches about 8 times now and currently, I have two broken windows but was quoted $350, plus tax for each window to be replaced from Chrysler dealership located at Superstation Springs in Mesa AZ. As you can imagine, I don't want to pay $700 for something I know is just going to break again. I have asked them to ask the manufacturer for a discount. Basically, I don't feel that this part should continuously break and consumers should have to keep paying for something over and over and over again. I have owned my Jeep for almost 6 years now. Thank you.

I have been a loyal Jeep owner for ten years. This is my third jeep, and I love them, even though I could have bought another vehicle that had better gas mileage. In three years, I have had to take my 2006 Liberty into the shop 4 times for a bad window regulator on three different windows. Each time, I was covered under warranty. (I think Jeep knew this was a problem for many owners.) But now, I was told that it would cost me "at least $470," and the guy never even looked at my car.

I told them that this particular window was already repaired, but he said I would still be responsible for the repair fee. I've been looking online, and there a hundreds of complaints about faulty window regulators. Chrysler is in the toilet right now, and they really can't afford to lose people like me. If there is a class action suit against Jeep, count me in. This should definitely be a recall. Shame on you, Chrysler. I will never buy another Jeep again.

Two years ago this march, I purchased a used 2007 Jeep Liberty. The jeep has a little over 46,000 miles and the engine is shot. It was nothing I did. I kept my maintenance up to date. My three year warranty has expired and the five year power train warranty did not transfer since I'm second owner. I wasn't made aware of this detail. I still owe about $14,000 on vehicle. I purchased it from Preston Hyundai 260 Boardman, Ohio. They were no help at all when I gave Jeep my VIN number. I need advice. The repair cost is $3500 and I am a divorced mother of four. Is there anything that I can do about thi?

My husband and I have two Jeep Grand Cherokee Loredos, a 2001 and 2002 model. Three window regulators on the 2002 and two on the 2001 models have had to be replaced. At $500.00 a pop, we have spent over $2,000.00 replacing the window regulators. We love the vehicles otherwise but this is truly pathetic that as a consumer, we must pay top dollar for these vehicles and be milked to death because of a cheap plastic part. Can anything be done to recompense the owners of these vehicles?

I bought a Jeep Liberty in April of 2007, and every year, one of my window regulators goes out. Now, I am sitting with 3 broken windows. It is going to cost me about $800.00 to fix them. I looked in your website, and saw that there are many individuals with the same problem. Why can't Jeep just recall the part? We pay good money for these cars.

We bought our 2006 Jeep Liberty Renegade under a year ago with 32,000 miles on it. Two days after driving off the lot, the rear driver side window went out. The dealership replaced this free of charge, which we are very grateful for. Now almost six months later, the passenger rear window has gone out. Right now, it is duct taped up to prevent rain and debris from coming into the jeep. However, we are not able to drive it anywhere because every tiny bump will knock it back down. I contacted Jeep and they seem willing to reimburse us, however, it's going to cost us anywhere from $350 on up to fix and this is out of our pocket. We are a military family and do not make that much to begin with. My question is why can't the Jeep dealer just fix it and discuss financial options within their own company?

I've read quite a bit on this issue on various consumer websites. Everyone is having this problem. It is a defect in the windows and Jeep should be made accountable for it! Instead, we are all paying out of pocket expenses, with a verbal agreement for reimbursement which who knows if we will actually get this. I really like my Jeep, however, with these little problems, I seriously doubt I will ever own one again.

I had a problem with my 2000 Jeep Grand Cherokee transmission, it was leaking. When I took it to the dealer, they said it would cost around 500.00 to fix. This car only had 11000 miles on it at the time. So I took it to a transmission place in our town and got it fixed for around 200.00. I was also told that this is an ongoing problem with Jeep Grand Cherokee, and that they have had quite a few brought in for the same problem. My question is if Jeep knows about the problem, why wasn't there a recall on for this problem instead of having buyer pay the expense of repair. It took money away from my family and I was without a car for several days.

I was driving my 2008 Jeep Rubicon on highway I96 about 25 miles south of Grand Rapids, MI. All of a sudden, I heard a "whoosh!" I stopped my Jeep. The driver-side, rear side window, which is part of the roof, popped off and shattered on the highway. A lost window is to be replaced. I lost faith in my vehicle. We bought an extended warranty. At first, the dealership wasn't going to replace the window because glass isn't covered under warranty. We argued and won. We now pay the $100 deductible. But I want to document this with someone. The window just popping off is a concern. What if someone had been beside my Jeep? It could have been fatal.

While driving home the evening of 3/8/10 on a pitch dark country road by Madras, OR, my 1997 Jeep Grand Cherokee Limited, without warning, shut down all dash and head lights. My two year old was in the back seat. I slammed the breaks not wanting to travel straight on a corner turn. After skidding to a complete stop, I applied the high beams for a last ditch effort and the lights came back on. Thankfully, I did not go off the road.

I bought (paying on) a 2008 Wrangler Unlimited X. The Jeep had 18 miles on it. 2-3 months after buying the jeep, the roof has leaked. 10 months after the complaint, a pillar was fixed along with the rag top. I moved to Washington State in November 09 and here we go again. A pillar and B pillar were leaking water. My jeep has this ongoing leak for over a year. My Jeep smells like mildew/moldy and Chrysler still does nothing but tell me to call district manager of Washington (who told me to get a lawyer again). I sued Chrysler over the 3,000 miles I put on my jeep driving it to the dealership once to twice a week for 10 months.

So, here we are again with the moldy/mildew smell and more leaks. I am quoting what a Chrysler employee told me, "It's a jeep rag top it's going to leak water." I've owned corvettes that never leak. Anyways, the A pillar was the lawsuit and now A&B both leak.

We purchased a new 2002 Jeep Grand Cherokee and after we had about 35000 miles on it, we were driving down the expressway at 70 mph and the engine started to race to 7000 rpm, wna continued when the brakes were pressed. I had to turn the key off and try to pull over with no power steering.

The dealers have never been able to find a problem and it has happened 10 to 15 times in many different cases. Sometimes even when at a stoplight with foot on the break, it happens. It sounds like the same problem that others have had. There is no damage yet and I have been able to turn the engine off when it happens so far, but we will not sell this jeep to anyone because of this problem.

This is to let you that my 1994 grand Jeep limited is the best jeep in the world! It has 335569 miles on it and is still running the best ever, sure it has some issues, but they are only minor. I hate that Chrysler is having a hard time right now but you have a great product and I just wanted you to hear it from a person who would loves her Jeep and as long as I can drive a Jeep, I will.

If I keep it serviced, it should last me until I can afford to buy another one. I am a small business owner and my Jeep is my life saver. It gets me to work in the snow and all kinds of weather and I love it. So keep your head up and the good Lord willing it will be okay. Thanks for having a great Jeep! Keep up the good work!

My problem is with the manufacturer. I have had all four windows fixed under warranty. When the 5th window broke again, it was past the warranty. By the way, the 3rd and 4th window being fixed, the manufacturer sent an alert to dealers about how to fix the windows properly. This mean my first 3 windows were not fixed properly.

Anyway, I went around and around with the manufacturer rep (because he is only the speaker and can't negotiate) we got no where. To me, it's the principle of the matter to be fair. I have been a loyal customer of two jeeps. I guess my customer satisfaction is not worth paying to fix my window properly. I will never purchase another Jeep because of this experience.

Please look at the link. It details ongoing electrical problems with Jeeps, the link is primarily for 2005 Grand Cherokees but the problem affects many others. I am waiting for further update on mine as it is in the shop. It was a total shut down of the vehicle, a potential crash due to loss of power while driving or stranding drivers. There seems to be no one at Jeep/Chrysler that is taking this seriously. A recall needs to be implemented.

Jeeps obviously have a window regulator problem. I have had two breaks on my Jeep already and there are many forums out there speaking about this as well as petition sites. I spoke to Jeep the first time and they paid half for a problem they caused. That is so unfair and now they want me to get the second window inspected at my expense for them to even talk to me. We all know warranty runs out and what it covers, but when a product is manufactured defective like this why can they not take ownership and fix it? The dealers will tell you there is a problem. I'm a frustrated Jeep owner.

I have a Jeep Wrangler 4dr unlimited X that I ordered when I saw those ads for the jeep. After being told that I would take only 2 months to complete, well, it took almost 4 months for them to finish and even then they stated it was dropped off at wrong location. So the first snow in Virginia I went to place in 4wd and noted that the jeep would not move. I took it back out of 4wd and still nothing. I had to tow it to local Jeep shop. I was told Jeep installed a cable wrong.

So at 20,000 miles, I had the "Death Wobble" on I81. I was able to stop the vehicle somehow but had a 18 wheeler blowing his horn and almost hit us. I took the Jeep to shop and they stated because I placed a 3 inch suspension lift that is what caused it. I had the lift gone over with a rep from BDS and noted no problems. Jeep replaced the stabilizer and stated that fixed the problem. They never even test drove the vehicle after the repair. I took the Jeep to the Jeep Doc here and he stated that I needed a larger stabilizer to only get rid of that wobble to a certain point. He was right but still at 55, it shook like a quake. So back to the dealer, they took the Jeep in and then told me I had 3 bad tires that it had nothing to do with the lift. Kind of weird they change their story.

The way I see it, Jeep doesn't want to back their product even if out of warranty. Just like my radio. It has been replaced twice and needs a new one but service manager stated that they could not replace for free out of warranty.

When our vehicle was barely 3 years old and just past the warranty cut, the mechanism for our driver's rear window went out. It would no longer function or even hold in an upright position. The price to replace the mechanism was beyond our means, so we tied the window up. Then within a year, the rear passenger window also went out. Now a third window in our vehicle has given out. These are all clearly made with faulty materials but the company refuses to recall the part or repair it because it is out of the 3-year warranty zone.

This took place several years ago. 1995 to be exact. My wife and I bought a Jeep Grand Cherokee Laredo 4WD. About three months after purchasing the vehicle, we took it in for a problem. We described it to the dealership order writer that the car would not go into gear after stopping at a red light or stop sign and it would take few seconds before it would go into gear and only after a sudden jerk. At that time, it was under warranty and it was taken care of. Four months later, it did it again. This time, my wife was in the middle of an intersection making a left turn and when she needed it to go, the jeep would not go. At this time, all vehicles from her left had a green light and started to approach closer at high speeds and finally, the jeep went into gear after a strong jerk. By then she was shook up as cars were all honking not knowing the situation.

The dealer again fixed it under warranty. At 16,000 or so miles, the jeep did it again. This time, I was informed that I need a whole transmission overhaul and the warranty was not going to pay for it this time. I talked to the service manager who asked me to talk to Chrysler reps and Zone supervisor. After informing them it has been an ongoing problem, a meeting was set. 3 days later, I was the only person sitting there with the service manager of the dealer. We waited over 2 hours and they never showed up or called. I left with nothing to go on, except that he would call me with another appointment as soon as he could get in contact with them. I told the service manager to go ahead and fix the jeep and hoping that they would end up paying for the $1800.00 bill. He said they should.

Well, yes you got it! They never set any appointment or wanted to discuss the problem. The service manager and manager of the dealer would not speak to me. Yes, I had the transmission done three other times for exactly the same problem. 6 times total. Funny thing, I knew of the problem from other jeep owners who had scary and danger stories like my wife's and reported them, but never did the government step up. Then came other factor, all along I paid between $1900.00 to $2100.00 on repairs until I met this local mechanic who told me they all had taken me for a fool, that all the dealer was doing was replacing a faulty switch that controls the shifting. Price for the repairs with my new mechanic $80.00. Yes, he still works on my cars to this date. I wrote this because with the Toyota deal, I somehow stumbled into this site about Jeeps. I can not believe Jeep never had and probably never will have any integrity on their products.

The problem with my vehicle is with the warranty work that should be covered by the factory warranty. I own a 2008 Jeep Wrangler (Rubicon model). Here is a brief history of the vehicle:

At around 10,000 miles, the Jeep developed squeaky throw out bearing in the clutch. The Jeep was taken to the dealership it was purchased at (Medved in Wheat Ridge) and the warranty was honored with the repair being completed in a day or two.

At 12,000 miles, I was on a trail in Colorado and got stuck in a snow drift, with axles locked the u-joints in the front axle failed causing the axle yoke to break. The vehicle was limped off the trail and 5-10 miles to the nearest town. Jeep roadside assistance was called and the vehicle was towed to the same dealership. The incident was explained and an inquiry was made about warranty coverage. The service department claimed that the Jeep had been abused because they could tell that the vehicle had been off road, thus, it was not going to be covered under warranty. After a day of arguing, I accepted that it was not going to be a warranty issue and did not want to have the repairs done by the dealership. I retrieved the jeep, ordered axles and installed them in the garage in about 3 hours. Sadly, I have not been on a trail in the Jeep since.

A few months ago, I was having regular maintenance performed at GO Jeep in Golden Colorado. They found that during my visit to Medved regarding my broken front axle, the Chrysler representative and the dealership blackballed my Jeep from any coverage offered by the factory warranty citing abuse of the vehicle (I was not informed of the discontinuance of the warranty by Medved). Now, the entire vehicle warranty is void. While discussing the situation with GO Jeep, they were able to talk to the Chrysler representative and get the vehicle covered on a case by case basis.

At around 27,000 miles, the fuel tank began to overflow whenever it was filled up (a bad vent line in the filler neck). I took the Jeep in at 31,000 miles (work took me and the jeep to Montana and about 2,200 miles the previous month) and they agreed to change the fuel fill line under warranty. Two days later, the clutch went half way to the floor before catching (I had driven it the day before and was fine). I called the dealership and told them, they said to bring it in. The problem was a leaking slave cylinder in the bell housing saturating the clutch with hydraulic fluid.

I asked if it would be covered under warranty and the dealership said that it should be. While trying to get the repair approved, the Chrysler representative told them that this vehicle cannot be repaired under factory warranty and not to call about this vehicle ever again. After explaining the situation to the service manager, he attempted to get the repairs approved and could not. He did the repairs for $500.00 less than quoted because of the situation. However, I still paid $1,200.00 for a repair I feel should have been covered by warranty.

The issues I have been having with my Jeep should have been covered by the warranty with no questions asked. The slave cylinder and the fuel tank have nothing to do with a broken U-Joint. Due to the warranty being voided, I have no warranty on any problems with the vehicle, mechanical or not. If Chrysler felt that it needed to void a warranty, a note should have been made that the front axle is no longer covered but the rest of the vehicle should still be covered. Due to this issue, I have paid for repairs and I fear I will not receive the appropriate trade in value for the vehicle. Chrysler customer service is unable to help with the issue and the district manager will not contact me.

The last time it occurred, we were driving on a slightly downward slope on Garfield Ave. city of of Commerce, when the car stalled and three cars avoided me from behind.

We have called and sent letters to Chrysler, but to no avail. They keep asking to take it in at our expense, but we are done with that. We have showed good faith and honored our contract. Chrysler does not understand the magnitude or severity of this problem.

My grievance is twofold. The first part is, unfortunately, fairly common with many people experiencing the same thing as I have. The second part, however, I hope you will find as unbelievable as I do.

PART 1: I own a 2007 Jeep Grand Cherokee Laredo, bought brand new from Hoover Chrysler Jeep of Savannah. At 20,000 miles, I started having intermittent problems while I was driving, with dash lights coming on randomly--sometimes not going off and the transmission acting funny, rumbling and not accelerating. The dealership would reset the dash lights without explanation.

As time went on, the intermittent problems became more pronounced. All of the dash lights come on and go off immediately--sometimes, one or two stay on, most frequently the ASP and tire traction lights. These lights usually go out with the rest of the dash lights on the next occurrence of them flashing on and off. Now, at the same time, the dash lights flash off. My jeep completely loses power, the headlights, radio, and a/c turn off and the engine stalls. A second later, the dash lights up again as the engine restarts itself. On separate occasions, my jeep has refused to accelerate, no matter how hard I pressed on the gas pedal.

These problems are very random, always occurring while I am driving anywhere from 15 miles per hour to 55mph--occurring most frequently on the highway. The frequency has increased but is still very inconsistent, although it has never happened while driving for the first time that day. It's usually on my way home from work or errands after work. And it almost always happens more than once in a row.

The dealership acknowledged the problem and replaced my PCM but the problem reoccurred as soon as I left. Since then, the dealership has told me that there are no codes in my computer and they cannot recreate the problem. Therefore, they cannot fix it. This was the response after they had my jeep for 27 days. No further action was suggested. I called Chrysler directly and they recommended I get a second opinion, which I will certainly do. After the way my jeep was returned to me, I don't plan on ever using Hoover Chrysler again.

PART 2: When I picked up my vehicle, I was irritated because I dropped it off on full and it was returned to me on empty with the tire pressure light on, grease prints everywhere and it smelled horrible! Imagine my irritation at finding that the cause of the horrible odor was that someone had been smoking in it. There were cigarette ashes everywhere and a cigarette wrapper on the driver's side floorboard. My car had previously never been smoked in.

As if that wasn't bad enough, the next day, I opened the backdoor and found that they had left a dirty baby diaper on the floorboard. I called the service manager who indicated that he was driving my jeep but doesn't smoke and that he needed to find out who else had been driving it. The mechanic I spoke to when picking it up had previously indicated to me that he had been the one driving it.

When the service manager called me back, he stated that no one admitted fault but the man responsible for detailing vehicles and delivering parts had driven my jeep and offered to detail it for me. Why was the car washer/parts deliverer driving my jeep? How do they not know who all was driving it? Does the dealer's policy allow smoking and transporting your family around in customers' vehicles? Even better, does the dealer's insurance cover this?

They next day, they picked my jeep up to detail it and returned it--they had cleaned the outside and put air freshener in the a/c vents but didn't even touch the inside! It still reeks of stale smoke and the ashes are still everywhere. I guess I shouldn't have assumed that my complaints of cigarette ashes and odor were enough to indicate I wanted the inside cleaned.

The service manager had me bring my jeep back again today but I am sure that the service will be as substandard as it has been in every other instance. The time and gas this is costing me--not to mention the miles I can't afford to put on my malfunctioning vehicle is outrageous. All topped off by the fact that they can't even fix my jeep.

I have had a '00 Grand Cherokee for about 3 years now, I have talked to some other owners, the Clock springs seem to be notorious for going bad in these Jeeps (in the steering wheel for the airbag). Not only is this an issue but I am having issues with the taillights, I keep having to replace the socket(s) for the brake/running light. These sockets coming new from the dealership keep burning out about every 2 months. The brake light will not work when the lights are on. Pending what side is burnt. They only cost $8 each, but after you do this so many times it starts to add up. Nobody can give me a straight answer on what might do it without a $75 an hour inspection.

I have a 2006 Jeep Wrangler Right Hand drive, built and sold for Mail Delivery to USPS employees only. This vehicle has had repeated problems starting at 4000 miles. Every time I have taken it to be fixed, the repairs have been blamed as a result of delivery of mail, which it was advertised and sold for. My AC control has been replaced more than 4 times, my transmission went out less than 1000 miles out of warranty. I had asked Chronic to check this transmission on two separate occasions while under warranty and they found no problems.

My molding surrounding my front windshield has been replaced 2 times and is hanging down now as a result of sloppy workmanship. The door knob which they replaced is coming out again, because it was not properly fixed. The part that holds the door strap on was damaged at the dealership and I told them about this, they said it was not and would not fix this. They have not shown the ability to fix this vehicle properly or diagnose problems which they should be able to do.

I have missed multiple days from work as a result of this vehicle being undependable to do the job it was built for. I have had to replace a transmission in a vehicle with less than 40K miles on it out of my finances. I have asked that Chrysler, reimburse the expenses of the transmission to me which they have denied. I have also requested a buy back or replacement at the suggestion of a customer rep who I spoke with at Chrysler. They have also denied this. I feel that this dealership and Chrysler have a responsibility to their customers to stand behind their warranties and products without being nasty to their customers. The dealership has been very ugly about the service provided to me, because I deliver mail out of this vehicle. This has been stated each time I have had a problem with the vehicle. Lorna and Marty are very unprofessional and need to learn than when the company provides a vehicle to do a service, the warranty still applies.

We have a 1998 Jeep Grand Cherokee. It has 130,000 miles. In the past 2 months, we have had problems of the car stalling, when we idle at a light or stop sign, intermittently. There are times where we start to accelerate, either at the start of a drive or after waiting for a light to change, and the engine will not respond. It stutters. There are times it will restart immediately and others were there will be a couple of tries. There are times when it does have a smell of gas. Just today as I was idling and letting out a passenger, they had commented that it smelled bad at the rear of the car. Possibly some type of exhaust. Problems can never be recreated for the repair people. The consequences of these stalls and repeatedly restarting will probably have a domino effect on other parts of the engine.

On December 24, 2009 I was driving my 2006 Jeep Grand Cherokee in heavy rain. I drove through some water and it quit. It was raining extremely hard. I had to have it towed to my house. My son is a Honda mechanic. He advised the engine was hydrolocked. Another mechanic looked at it and said it was hydrolocked. I had it towed to an independent shop. At first he advised it was hydrolocked and he would talk to the insurance company. Then he advised it was not water and did not know what caused it.

Then I talked to the dealership, Gossett Chrysler Jeep in Memphis, TN. The service advisor told me it was hydrolocked. It was a common occurrence and insurance always covered it. The State Farm adjuster called the independent shop and told him I was having it towed to the dealership (none of her business). I had it towed to the dealership. The service adviser advised it was not water but advised I would have to pay to have it torn down to see if water caused it.

State Farm advised the same thing. They advised it would take one day to tear it down and they would call me that day. They waited three more days. They advised it was not water and they did not know what caused the problem. The starter is damaged, the water pump and the engine. The engine has the first piston broken, numerous valve springs and the block is cracked. They wanted $10,060 for a new engine. The dealership advised it had a 36 months/ 100,000 mile warranty on it. After weeks of communication, they advised they would pay part and I would have to pay $5,500.

Last Thursday, January 28, I sent an overnight letter to the CEO and Chairman of the Board. Today, I received a call from Mike **, Chrysler home office. He advised he thought the offer from the dealership was fair. He advised that the new engine would have a 36 months/36,000 mile warranty. I told him the dealership advised it would be 100,000 miles. He advised that no Chrysler/Jeep engine had a warranty of 100,000 miles. I told him that no one knows what caused the damage, but everyone knows it is not water. I have 23 payments with Chrysler Financial left on the Jeep.

He advised that I should have purchased the extended warranty. I told him they wanted $150 a month for 5 years and that was too much. My Jeep lost power in water in July and October. It felt like the power steering belt got wet, but I was able to gain control. I have noticed other 2006 Jeeps had lost power after reading complaints on the internet. I am paying for a rental vehicle, which State Farm said they would pay. Then they changed it, saying since they were not paying for the repair, they would not pay the rental bill.

I have been a State Farm customer for approximately 35 years and never filed a claim. I am a senior citizen and have a line of duty disability pension from injuries while a police officer. It was not revealed to me that my Jeep has a Mercedes engine and transmission and an European battery in it, when I purchased it. I had to have it towed when the battery quit because European batteries cannot be jumped. This vehicle is not safe for a woman to drive. It is not safe when it rains and it can't be jump started. My Jeep has been in the shop for nearly 2 months and no one knows what caused the problem. I have been in a rental vehicle since then.

The regulators in my 2006 Jeep Renegade are broke. I had two replaced regulators at a Chrysler Dealership and they are now broke again. I only have 1 window that operates now. When the regulators are broke, all a thief has to do is press down on the broken window and break into my vehicle. When is there going to be a recall on this matter.

Call dodge about the rear axle seal that leaks after it has been fix. They told me that it's not their problem. I told them this is my second time fixing the same problem. I need them to recall my 2004 jeep so that they fix it.

On Sunday December 20th 2009 at 4:00, my 2008 Jeep Wrangler Unlimited with 12,000 miles on the odometer "died" on Interstate 17, 45 minutes south of Flagstaff AZ. This is the middle of nowhere, along with my husband and me were our 17 month old son, 4 year old daughter, our dog and luggage. We were renting a cabin outside of Flagstaff (2 and a half hours from our Tempe, AZ home) until December 24th. We had the Jeep towed to Planet Jeep in Flagstaff AZ where it remains today awaiting repairs. It seems that due to faulty manufacturing, the vehicle requires a new engine along with several other parts. The repairs are 100% covered by warranty.

How long will this take? No one seems to know. It's already been a month. In the interim, we have had to rent a vehicle which Jeep should be paying for. They are responsible for manufacturing a faulty product which had caused my family a tremendous inconvenience. We were approved for a rental car for 12 days and after the 12 day period, we were informed by Planet Jeep that in order to have the rental extended, we, the consumers, would have to call Jeep (Chrysler Corp) directly.

It took 4 phone calls to finally get Brandon (this is the only person who has the authority to approve rental reimbursement) to speak with me. He approved an additional 7 days of vehicle rental. He could not possibly approve vehicle rental until the repairs were complete. We were told to call back, which we did. We left messages. We asked to speak to a supervisor and were told that one would call back, they never did. We are at the mercy of these incompetent **. Honestly, all I wanted was my rental car paid for while my Jeep was being repaired.

I own a 2006 Jeep Commander. I have experienced stalling two times while driving down the highway. While driving along, the car turned off leaving me with no steering control. I had to put the car in park, turn it off and re-start the car. This weekend, I was involved in a four car accident because the Jeep failed to slow down with me pressing on the brakes as hard as I could. I had not experienced any previous problems with the brakes and had just slowed down a minute or two earlier. Traffic slowed down and the car in front of me braked. I attempted to brake, pushing as hard as I could but my car did not slow down. The result was a four car chain reaction collision. I was charged with failure to slow down.

My parents bought me a demo 2006 Jeep Liberty in 2006 when I was 16. It had just under 500 miles on it. Within the first 6 months, the window made a grinding sound and then fell down. The dealership replaced it. Just shy of my warranty expiring, I had two more windows break in the same way. My father forced the dealership to change all of the regulators to ensure this problem wouldn't happen again. Just a few months ago, I had another window break. I was just out of the time warranty but under the mile warranty but that didn't help me. The dealership told me they couldn't fix it without ordering a new window, that cost me $400. They also charged me $182 for their service.

It was just under $600 for a problem that is widespread in all 2006 Jeep Liberties. The man working at the dealership told me this is a huge problem that Chrysler is ignoring. I am a college student, I can not afford to dish out $600 every few months to fix a poor-quality manufacturing part. Replacing the regulators is not working. I am living proof to that. Chrysler needs to recall this model and make.

Specifically, this is the worst Jeep I have ever owned and I have owned 4 other Jeeps. The light on the dash board that indicates problems with the tires stays on constantly. In fact, this past August I went for my yearly sticker and the intake worker, Courtney, at Grava Chrysler/Jeep said they could not give me a sticker unless I got two brand new tires for the rear.

Because the tire light was constantly on, I thought the new tires would correct the constant light. The car had about 21K miles on it. I don't drive all that much. I purchased the Commander for peace of mind in the winter months. The replaced tires were the original tires. So I paid $300.00 for two new tires to get a sticker and to hopefully make the dashboard light go out. I haven't gotten a mile with the new tires when the dashboard tire light turned back on.

There is also a problem with the air conditioning motor according to Courtney at Grava Chrysler/Jeep. I have tried to have this problem rectified, but both times, Courtney told me the part was on order and she would call me when the part came in. When I checked back with her, the part hadn't come in and she stated that she would re-order it. I never got her call so my air conditioning/heating unit in the Commander still sounds like it has gravel in it.

My most pressing problem right now is the on and off stalling of the engine. I can get in the car and start her up and drive to the store. I'll come out of the store and the car won't start. When this stalling occurs, it seems as though whatever was wrong corrects itself because the car will start after sitting for a couple of hours. Meanwhile, depending on where I am, I have to either walk home, have someone pick me up or take a taxi home leaving the car where it is. This has happened on numerous occasions and is still happening.

In fact, when I go to the store, the doctor, etc. I either leave the car running with the doors locked so that I won't get stranded or I leave it home and take a taxi. The last car stalling event took place yesterday, 1/5/10. I took my grandson to school in Revere, MA., the next town over. The car started fine. But when I tried to start the car after dropping my grandson off, it wouldn't start. There I sat in 20 degree weather in a stalled car. I finally walked to my daughters house about a 1/4 mile away.

I have called AAA on a couple of occasions when the car stalled. The tow truck driver said it's probably my starter. I recently read about the problems other folks are having with this stalling issue. Believe it or not, I thought I was the only one experiencing this problem. My Jeep has not stalled on me while I was driving. When I first got the car there was a seat belt recall, but that was completed.

I own a 2004 Grand Cherokee and have had the window regulators, three of them, replaced under warranty and now, I have had to replace one that they replaced just over a year ago. They couldn't show me what failed other than to say that they have gone bad. I took the one they replaced and it showed no sign of failure. I've been reading that this seems to be a common problem.

At almost $500 a week, I can see why they won't admit they have a problem with these regulator assembly. I want to know how many more time will these units go out? I owned a 2000 Jeep Cherokee and never one had this problem. I lost $488.00 and a half day of work.

I have a 2004 jeep wrangler. I have replaced the window actuator and motor in the front left door. Now I am replacing the back window actuator. There is a problem with the design. After looking on the internet and seeing how many people have had problems, I wanted to voice my problems.

The jeep windows drop and shatter; the cheap plastic parts they used will not hold up. I googled the problem, it is widespread. There should be a recall.

2006 Jeep Liberty windows failing to stay up, regulators bad, repaired rear windows(both)mid year, now front driver window fell driving down on freeway drive to Sacto, talk about cold surprise! Stopped at my mom's house to try and fix!! pliers and duct tape, window up but not fixed. I see forums about regulators failing at a regular rate. Seem to be a major flaw with design and there should be a recall to fix massive problem with windows. Where is product/manufacture value if it does not last.

For two years I've written to and called Chrysler, had it in to two dealerships as well as independent mechanics, and no one can figure out or duplicate the problem.

Yesterday, the AZ "expert" from Chrysler rode in my car with me, my mechanic, and the owner of Hatch Motors. His conclusion is that the vehicle runs within their normal guidelines! While he conceded that stalling is not "normal", he had no suggestions on what to do about it.

I'm writing in reference to the articles about Jeep Grand Cherokee stalling problems. I own a 2000 Grand Cherokee with just over 127,000 miles on it and just recently began to experience the stalling. It will stall without warning driving at speed on the highway, coast for a few seconds, and then "catch itself back in gear"; but at slower speeds it'll just die, have to be placed in Park, and restarted. Sometimes it will start immediately but sometimes may take a while. Major incovenience when you're holding up traffic, and potentially dangerous too.

The motor in my 2007 Jeep Wrangler JK failed. According to the dealer, it was the rod bearings that failed. I provided Chrysler with copies of all of my services records, proving that I had performed the regular maintenance as required. The dealer could not determine what caused the bearings to fail.

I called Chrysler customer satisfaction line and opened a case with them. After two weeks, they finally came back and told me that they were not going to cover the cost of the new motor as a warranty and the most they would be willing to do is reimburse me for 50% (the bill is over $5000).

When I called the dealer, Lincoln informed me that Chrysler had instructed the dealer to cover the repair under the dealer's warranty. The dealer, Manassas Chrysler Jeep, decided not to cover the repairs. According to Lincoln, covering my motor would have used one of their "warranty tickets" and that would have limited their ability to perform warranty repair work for the people who bought their cars from that dealer.

There is a lot more detail to this, but this is the general story. Bottom line is that when you pay over $30K for a car, you expect the motor to last more than 2 1/2 years and 48K miles.

This year alone, I've had four window regulator replacements, on top of the long list of replacements I've already had.

Both of my rear window regulators went out in February and were replace. The rear driver one was replaced again around August, at this time I was assured that the part problem had been fixed and there would be no further problems. Needless to say, I just had the forth replacement this December. Guess the problem isn't any closer to be fixed. I park on the street and the window regulators just break and my car is sitting out there with an open window, that I know nothing about until the next time that I go somewhere.

During the last repair my service advisor asked how I liked my Liberty - my answer was I own a Jeep 4x4 that can't go off road because a window regulator will fall and I'll get another repair bill. What is the point of having a 4x4 that can only be on the pavement, and even at that, the windows still give out. I believe that this last regulator replacement made number 12. When is someone going to hold Jeep accountable for this??

Today (17 Dec 09), the passenger rear window on my 2007 Jeep Liberty fell. I am unsure if the regulator is broken. Tomorrow I will open the door and see the damage and try and replace myself.

After reading these posts, I am sure the regulator is broke but I do not know if I will have to purchase the new style regulator. Is the old style still available to purchase? I'll find out.

Two passenger regulators have broken on my 2006 Jeep Liberty. I am required to replace not only the regulators but the perfectly fine glass. Clearly Jeep has a design flaw with the glass/regulator system. Customers should not be forced to pick up the tab. The repairs are costing me over $400 per window! The regulators themselves are only about $150, but why I need to spend over $200 per window when my windows are intact is beyond me.

2000 Jeep Grand Cherokee

2002-03 Rotaries defect (3 times) I had to pay the 1st repairs. Told me it was because I was traveling through puddles of water too fast. (found out that was a lie)

2006: had to replace the whole brake light (replaced bulb 4 times before changing the whole thing)

2007-08: windows would not work on driver and passager side. (2 separte events)

2008-09: door locks would not work. repaired driver side.Passager side still does not work.

I have talked with many Jeep owner in Marion, South Carolina and 3 family members and the same thing happened with theirs. It is not a concidence, these jeeps are defected and we the consumers should be reinburse for these problems.

Electric window regulator is defective and has been a constant problem. Just replaced mine for 357.08 at dealership.

Now it's 2009 and I have my jeep taken care of at the Bellevue, WA dealer and I have spent about 2000 already replacing parts to fix the same issue that was coming up back in 2007. The problem is that of course my warranty has ended so I have to pay this all out of my pocket. I have receipts that state the computer in the car was coming up with the issue back in 2007.

Just talked to a friend of ours who said her jeep window will not go up or down. We have a jeep grand cherokkee that has 3 windows that will not go up or down.

We have a 2003 and a 2006 Jeep Liberty and both have had windows fall down due to the faulty regulator. I called Chrysler when the second one occurred (just before Thanksgiving) and waas told I had to take it in to be "diagnosed" first, then I'd hear back from them in 24 hours. So they force me to make 2 trips to the Jeep place since they wouldn't approve the repair on the spot. Oh, and when they did call back, they want me to pay $150.00 towards the repair and they'll pick up the rest. Chrysler needs to be sued as it is clear that they aren't going to voluntarily issue a recall. And I am not even convinced that they have actually "fixed" the problem as there are people who have had the same window regulator replaced multiple times.

We bought our 2006 Jeep Liberty new in June of 2006. This is an all-terrain vehicle that should hold up to about anything. So we thought. Within the first six months we had to have the driver's side window repaired - the regulator. A year later our second regulator went out on the rear drivers side. Thankfully it was under warranty but we now realize that it was fixed under the old way...and will probably go out again...and probably soon.

Six months ago and our mileage is at 39000 miles...3000 over the warranty...our 3rd window regulator broke and since it wasn't under warranty anymore...and we were told, under the new redesign of Chrysler Jeep's initial design problem...we will have to not only replace the regulator but the perfectly good window as well. $460.00 out of our pocket and in these times...money we don't have and shouldn't have to pay to replace something that should last the life of the vehicle. this is ridiculous...a design problem that obviously they realized was a problem and are making the consumer (the ones that buy their vehicles) pay for.

And to top it all off my fourth window regulator just broke tonight...less than 3 weeks before Christmas and I now have to pay for a new window. We used to love our Jeep but have now decided that if this issue is not resolved and corrected by Chrysler Jeep, we will trade in our Jeep on a new (non-Chrysler) vehicle and will never buy one again...I would really like to continue buying Chrysler Jeeps, so please resolve this issue.

Window regulator needs replaced on 2005 Jeep Liberty. This is a manufacturer defect and a recall needs to be ordered for the thousands of consumers forced to spend millions of dollars in a repair that is clearly the company's fault.

An update on my post from a month or so ago. When I called Chrysler customer relations, the gentleman was nice, I wasn't as pleasant after I was told the day before by Chrysler that a service warranty bought on my 2006 Jeep Liberty by the previous owner would cover the $365. When I took my jeep into the dealer to fix the window regulator problem I was told it wasn't covered. I asked to talk to the customer relations supervisor. He told me that wasn't necessary and I said it was. Surprisingly, I received a call back from the resolution dispute department the next day. He told me Chrysler would reimburse me $130. This tells me that Chrysler is making nearly $200 or more profit each time they replace the window regulator and a new window. I received a call yesterday (December 3 )telling me that Chrysler is going to pay me $230, I need to call them back still.

However, I'm going to tell the representative that they should pay this in full. I'm pleased I'll get some reimbursement, but when I buy my new car next year, it won't be a Chrysler product. Them saving $130 is costing them more in bad publicity and lost customers then saving money. I'll keep you posted on whether I can get more money. For those who have the same problem, skip the customer service representative and tell them you want to talk with someone in the resolution dispute department. Keep those phone calls rolling into Chrysler and don't let the customer service representative tell you there's nothing they can do!

I have had to replace 3 window regulators on my 2007 Jeep Liberty and it turns out so has everone else who own one. it is very expensive and this should be a recall.

As you might already heard, i'm just complaining about the Jeep Liberty. I've had the window regulator replaced 4 times, once last year, and 3 times this year. Will Chrysler take any responsibilty. i have warranty but i'm afraid that when its over, i'll have the same problem and it going to cost me a lot. So far i didn't have to pay for last year's window, but this past year i had to pay a $50 deductible for 2 of the windows.

So their problem is now mine. Not only financially but also time. I sit at the dealership on average about 2.5 hours for each window. Now that the warrentee is out This is becoming a big problem financially. I would like to have all of my windows fixed free of charge. Does this fall under the lemon law? Time and financial problems.

This is a defect. Jeep knows this is happening and has since corrected the problem but what about us who have to either try to never use our windows or pay outlandish prices every 6 months to fix yet another one that has already been fixed twice. Why can't anything be done about this?

We bought a 2007 Jeep Liberty with less than 12000 miles on it for our daughter to take to college. We purchased it from a Chrysler/Jeep Dealer. Since we purchased it, the windoew regulator in the left rear window has broken and had to be replaced twice. The right rear has had to be replace once. Now the left front window is down and will not go up.

My daughter loves the car otherwise But she is in college 200 miles away. dealing with these warranty issues cuases me to miss two days of work each time it happens. What is Chrysler jeep going to do to sovle this problem? Nothing thet doi not care. The guys in the dealerships laugh and tell jokes about how terrible the design is and ofteen they repair the defective windows in these vehicles.

I bought a 2006 Jeep Liberty new. I liked it until I had to bring it to replace the window regulators. I had to replace 2 of them the first year and one the second year. I saw a future of problems with the car after an additional 3 recalls. The reason I am complaining is about the window regulators. I found out nothing was done for the consumer even though the regulators keep breaking. I have a friend who also has the same issue. He has replaced 5 window regulators since he owned his Liberty.

I have a 2006 Jeep Liberty that I purchased used in February of 2008. For the most part, I was happy with the vehicle to begin with. Then My left rear window suddenly would not go up or down anymore. I took it to the dealership and was told that it was the regulator that had broken and that it was not covered under any regulator. So $233.00 with the part and labor included, it was fixed. This was about a year ago.

Last week the right rear window did the same thing. Since I did not have an extra $233 just lying around to fix it, I duck taped it so it would at least be closed until I could fix it. Imagine that, Duck tape on a 3 year old vehicle! Then yesterday, as I am looking for a second job to help pay for my vehicle expenses (I need 2 new tires as well), the right driver's side window does the same thing! Only this time, I can't duck tape it because it is too heavy to stay up.

So, I drive to the dealership, which was closing in 10 minutes. The guy looks at it and trys to get it to stay up at least until monday. I ask about the price, just to see if it had changed at all since the last time I had this done. Turns out, the Jeep people decided that it was necessary to upgrade the regulator so it will not fit my current window. So now, I have to replace the regulator and the window! How much with that be? $350 for parts and then another $200 for labor and taxes! $550 just for the one window!

What the real kicker in all of this is, is the fact that the Jeep dealerships all say that this is a common problem in the Libertys. However, there has been no recall or announcement of the defect by jeep. So I'm supposed to just deal with every regulator breaking as it happens because Jeep made regulators that don't stand up to every day use?

Needless to say, in these tough economic times this is going to severly impact me. I'm so sorry that I purchased this vehicle. For an extra $2000, I should have stuck with my long-time favorite, the Toyota. I have had 3 toyotas before this Jeep and I have never had such problems.

I own a 2008 Jeep Wrangler that we bought new.At around 23,000-24,000 miles it started shaking so bad I thought it was falling apart.this happened every time I would drive over some railroad tracks or sometimes cracks in the road.My husband contacted the dealer we bought it from.They stated that they had no idea what was wrong with it.My husband had them replace the steering box,this did not help.My husband put on heavy duty shocks,this still did not help.I contacted Chrysler.The customer service person stated that she turned it over to a manager and I would be contacted within 1 day.A week later I called back.Brian had logged that he had tried to contact me three times.Brian did not try to contact me.The one number that I gave him was my cellphone that I can always answer.I left Brian a voicemail and again gave him my phone numbers.Two days later I call back again.The customerservice person stated he would call me back yet today.Needless to say I have not heard from him.After contacting some Jeep owners I found out my Jeep has what is called "Death Wobble."I guess this is common in alot of Jeeps.They stated there is noone thing that can be done.Several different things are usually tried.If it is such a known problem shouldn't the dealers make consumers aware of what could possibly happen? Nobody seems to want to help me!I'm terrified to drive it.I'm constantly thinking I'm going to go in the ditch or other lane of traffic.

Chrysler hasn't heard the last from me on this. It's going to cost more than $300 to repair. There should have been a recall on this. Chrysler I hope you enjoyed your government bailout, but I will no longer buy another one of your products!

My 2005 jeep grand cherokee has been in the shop since last december. It has huge electrical problems and when they say it is finally fixed and I pick it up, the check engine light and the problem is recurring before I get home. The dealer is out of idea's. Chrysler/Jeep is unwilling to help. I have had to rent or borrow a car on a regular basis since Dec 08.

We are leasing an 07 Jeep Commander which has unexpected stalling. Stalls occur at various speeds without any indicator light appearing while driving at any speed i.e. highway or urban driving. This has occurred +/- 5 times over the last year.

Jeep has been to dealership shop where several, yet unsure, reasons have been cited including but not limited to: shift module component, necessary upgrade to shift module software, low transmission fluid level. Suspect repairs were made, however, stalling occurred once again.

This vehicle has been in and out of the dealership shop on many occasions. The monetary loss is irrelevant as the safety of my family does not have a price tag. Although we have not suffered physical damage, if this problem is not remedied, we are fearful the neglect on Chrysler's part will result in extreme physical damage to jeep commander owners and their fellow drivers.

After owning my 2007 Jeep Liberty for 2+ years, two window regulators, front passenger and rear drivers side, have broke allowing the windows to suddendly drop.

Just want to inform others to stay away from 2009 Jeep Liberty. I have been back to the dealer about a high speed shimmy three times. Have been told that they all have a slight shimmy at high speeds. In other words live with it. One tech explained that its probably coming from the torque converter. I think this a common problem with other Jeep vehicles.

I have replaced the window regluator on my 2006 jeep liberty 4 times already and went in for 5th time 10/17. The dealer refused to honor the ext warranty and replace it again unless I buy a new window for the door, meaning i will new to buy 4 windows as each regulator fails again

Today (10/15/09) will be the 9th time that I have had the regulator replaced in my 2006 Jeep Liberty. A car that I purchased used (9,000 miles @ 1 yr). So, 2.5 years later & out of warranty, I am now having to "negotiate" a lower service price with a Chrysler spokesperson. She informed me today that I will pay for a diagnostic test & small co-pay. Hello - the problem is the regulator - what diagnosis? Not to mention that I'm unemployed & have to drive 45 minutes to get this fixed. This is a defective part!!! I hope this goes to class action. Please help!!!

I purchased a 2009 Jeep Patriot and have owned it for 2 months and have water pouring in like a small river from the overhead dome light. Went to a Jeep forum and was dumb founded on how many people have had the same problem and how many times that they have had to go to dealers to have the problem keep coming back. Disappointed.

I Have a 2006 Jeep Commander now at 34,000 miles, I will be driving and have had the vehicle shut down with no power, this has happened multiple times on the freeway and on the streets, last time was making a left hand turn and stalled in front of oncoming traffic was able to restart but now getting to the point where I am scared to drive,

I have taking the unit into the dealer several times, the first time they replaced a steering module and still problem the second time taking in kept it for about 5 days and nothing was found, I am a good customer that pays all car payments on time never late, The people at the dealership state they no that there is a problem and told me all I could do is report it to Chrysler as there is nothing they can do,

I have done allot of research and have found allot of people with the same problem that I am having with my jeep, What is it going to take to get this issue fixed? Is there going to have to be multiple deaths do to this problem? I am also going to file with national highway and safety, I guess I should call my insurance company as well so that they are aware of the problem, I hope this will fix this, I guess next time I will not buy an American product very disappointed.

I purchased a 2006 Jeep Liberty in December of 2006... I'm gonna try to be as nice as I can. But within the first year the window regulator went out, it was replaced a few months later the second regulator went out and it was fixed then the third and it was fixed. Now today 10/09 the first one has gone out again. And wouldn't you know my warranty is out. I did purchase the extended warranty which will cover the regulator after a $100 ded is paid. But here is the kicker....Crysler has finally recongnized there is a problem and has redesigned the regulator, which now does not match up with the orginal factory window!!! and they will not cover it...They want the consumer who has taken off many hours of work drove 30 miles and wasted most of the day to have the other 4 fixed to pay for that window!!! Is Crysler a IDIOT!!!! or what.... I asked the service manager why do you think the redesigned the regulator and he said" I assume it was because of all the problems and complaints" Well you would think that if they redisigned the regulator they would eat the cost of the window dud? This is our government own Auto factory at work going to hell in a handbag!!!!! I am suprised anyone would buy a Jeep product if they read this web site.. I just got through reading at least 50 complaints with the windows and I stopped, there was 84 pages.... Why will Crysler Not DO A RECALL and quite putting their stupid mistake on the consumer back!!! People can't afford this now days!!!!!! They should be forced to eat the windows as many as there is that has paid to have them replaced.... I will close with this!!! I have driven a FORD Product since I was 16 years old!!! Until I bought this Jeep Product!!! I can promise you this I will NEVER buy another JEEP Product!!!!!And I will tell everyone I know about this issue...If I had the time I would stand in front of the dealership with a sign that read!!"DON"T BUY CRYSLER PRODUCT IF YOU WANT GOOD SERVICE AND A GOOD PRODUCT, CAUSE YOU WILL NOT GET EITHER HERE!!! IF YOU BUY THEIR PRODUCT YOU ARE ON YOUR OWN!!!!GET READY TO PAY PAY PAY!!!!!

MY left rear window regulator gave causing my window to drop into door. I have read numerous complaints about this happens multiple times. It should be a recall. I can't afford to have it fixed once let alone having to worry about all four windows. I came out in the morning to my window being wide open. No warning. My car could be stolen or broken into very easily. I don't need to be worried about coming outside and finding my windows wide open.

2006 Jeep Liberty - I bought this car in Dec 2008 used. Thought I got a great deal, NOT! I have owned this thing for 10 months and in that time, I have 3 electric windows with bad regulators! Jeep had now "changed" the regulators that require a new window! PRICE...over $1000 to fix all 3 of them!

I had purchased a 1998 Cheep Jerokee That jumped in reverse and hit a tree across the street from my home. I have a friend who had the same year and model jeep. She is in the hospital now. Her jeep accelerated after placing it in park and ran over her break all 22 ribs, puncturing her lungs also breaking her two legs and pelvic bone. She remains in the hospital at this time as of October 4, 2009. She has no insurance and her bill will be castrophic. Her husband know not what to do. I am trying to help her to get in touch with a lawyer in Chicago who had a class action suit against Damian Chrysler with horror stories similar to this. I am praying that an attorney reads this and helps in this matter.

This Jeep Commander 2008 with less than 34 miles on it make excessive noise while driving down the road, excessive wind noise. I have owned jeeps for the last 25 years, Jeep top of theline models and the sport models but never have I had this much wind noise out of a Jeep that claims to be in the same category as the Cadallic SUV's.

I brought a Jeep Grand Cherokee...2002 first a year ago or so the window busted..took it to the dealership..I had no choice it was raining and that was a $400 bill. Then last week the light came on and the Jeep wouldnt go into a high gear on a major highway..I went to Jeep in Fairfax and they said the transmission was bad..clutches burned out $4500 to fix-replace...wow it only has 68,000 miles on it..I said how can this be..I drive 2 miles to work each way..so I went to Aamco.. they said $2700 to rebuild..I have only 1 car..so I had no choice but to get it fixed.. I wrote a complaint letter..Jeep called today to say they may be able to help me..then he came back on the line to say sorry..only if you had of paid Jeep we might have been able to do something..I am just disgusted..I will never buy or refer anyone to by one of their cheaply made vehicles..I am just sick and out another $3K

So not only do they have to buy new windows that there is nothing wrong with, they will also have the new windows tinted due to the fact that they paid to have the original windows tinted to help reduce the heat. My parents are on a fixed income and I promise that this will be the last Chrysler we will buy.

Owner of a 2003 Jeep Liberty. I have experienced multiple incidences of the vehicle skidding out of lane on damp or wet roads. Skidding has occured when Jeep was negotiating a right curve and going uphill, even slightly. Low rate of speed and vehicle goes out of control. Recently Jeep skidded when on access ramp to a highway, went completely out of control, nearly causing serious accident. Grace of God that no other vehicles were nearby, as my Jeep slid onto left lane and back over to my lane and off shoulder and over a curb. Very scary as this skidding happens with no logical explanation nor warning.

I bought a 2006 Jeep Liberty in February 2007 and little did I know I was fixing to have to spend a fortune replacing window regulators,after reading all these other complaints,I think I need to add my story.And also want to know why this is not a recall on this product,now days and time it takes all my money to make ends meet and now I am faced with replacing another regulator for the fifth time in two yr..First one went out in June 2007,I had it replaced at a local dealership for just over 500.00..That was hard to come up with,but I managed,okay thinking I would make the rest of the yr. without having to replace any more,wrong,July 2007 another one went out,so I go online and try to figure out how to replace them since it looked as if I was fixing to have to do this alot,all was well in the replacement of that one,was alot cheaper since I ordered the parts online.

Mean time I still have a monthly note on this Jeep.2008 rolls around and in april another one goes out sitting in a parking lot and fell down.so here I go again,ordered more parts and replacement windows since I was told they changed the design to work with a certain window,more expensive but still cheaper doing it myself.lucked out in 2008 and only changed out one,2009 March here goes another one out,here I go again spending extra money on what seems like a default other than my own..And now sept.2009 am back to replacing the very first one I had replaced in 2007 at my dealership..It is obvious there is a very big problem here with these regulators,and so far it has cost me $1100.00,give or take a few bucks.Am fixing to order another one and the price of it from two yrs. ago has gone up 39.00..This is just a little something for Chrysler to chew on since they will not make a recall on thes Jeeps,one thing is for sure,as soon as I fix it I am fixing to replace the Jeep with another make and model..I will do more research this time so I want have this problem again.

I also have a recurring problem with the window regulators on my 2005 Jeep Liberty. As of this letter, I have had 3 regulators fail, only 1 of which I have been able to afford to replace. We live in the desert, so we don't have much reason to roll our windows down. They just begin to slowly sag. I find it infuriating that I have read through the other letters of complaint on this web site, and I counted more than 50 letters referring to this exact same problem, and yet Jeep hasn't announced a recall for this obviously faulty part.

I plan to write a formal letter of complaint to the Chrysler Group LLC, but after reading all the complaints on this web site, I don't expect much satisfaction. I can barely make the payments every month on this vehicle since the economic hardship smothering this country has left my husband with less than 20 hours of work. How am I supposed to come up with $400 or more dollars for this. The manufacturer knows the product is defective, they should replace these parts.

I have a 2003 Jeep Liberty and I have replaced the rear window regulators 6 times on each window that's a total of 12 times. I havnt paid for most of them to be replaced because i Complain to Jeep. The problem I have is the inconveince of having to take it to the dealer every 6 months and the constant complaining to the dealer and Jeep back and forth. I have to do everything call Jeep and then the dealer.. You think the dealer would do this for me. So recently I decided to buy aheavy duty aftermarket piece that replaces the faulty part. Hopfully I won't have to deal with this problem ever again.

both of my passenger back windows have fallen down inside the panel. both window regulators have broken. my jeep is only 3yrs. old. the cost is about 381.00 to fixed each one. There is no more warrenty on my vehicle. if there is a defect, why isn't chrysler fixing this? This not my fault.

My front seat rack will have to be replaced as well, because the part has worn out to move it back and forth and up and down. Price quoted for that is $625.00. $1200.00 and another $400.00 to go. I think that jeep should reimburse us this money. No one has that kind of money in these hard economic times. I am extremely upset.

I got this jeep 4 months ago. just made my 3rd paynent. I know there was sold as is no warranty. was driving home last week at night and the tranmission came out of it. had to get it towed and the jeep company at mount airy nc advised it would take 3885.00 to get a new one and for the labor. but my opinion warranty or not it should have last longer than 4 months

Purchase a 2008 Jeep -traded in VW Cabrio - check engine light was on -was offered 4500 for trade - signed original contract 5/31/09 - check engine light was on when car was inspected- diagnosis done at Import Motors - code was evap code - new gas cap needed - light was corrected - however on pick up of new car 6/4/09 intenet manager charged $287 for O2 compressor to credit card - no diagnosis was done other than the one aot import motors - only response from auto dealers is case closed

I do not understand how they can charge for an item that was not diagnosed ? I have receipt for evapo code - given to internet manager who put a charge on card for O2 compressor - was told "Chrysler is not going to take a hit for this" - Contract signed on 5/31 does not indicate O2 compressor - They will shoe me no proof that the O2 compressor was defective - I have the receipt indicating it was the gas cap -and the light was off at drop off time- They say all their paper work is in order and I amout of luck - any help for the consumer would be appreciated

I have a charge on my credit card for $287 - I was told it was for the dealer plates - however when we had handed over the trade in and paid in full for the new vehicle we were told the charge was for an O2 compressor - I then had topay $250 for dealer plates to drive home

When I bought my 2008 Jeep Wrangler there was a noise that I thought was common on a rugged vehicle. About a month later, I tried going out and the clutch was extremely loose feeling.. almost like it would fall apart. So I drove it back home very cautiously. Waited for next morning to see if the problem was still there. It was... a very noticeable feeling. had it towed in. dealership said nothing wrong with it.

When I picked it up, it drove fine. Haven't had the problem since. However, the loud tapping noise (kinda sounds like something is extremely loose) --clangy just keeps getting worse. the engine oil keeps getting dark fast, refilling in between oil changes, smoke out a few times dark smoke, just above the oil release cap looks like there might be oil or something dark in the cracks (is it the bell housing?).

The Jeep dealerships have told me that all of this is normal and they cannot find any problems with my Jeep. I told them (and this is so true) that people keep telling me that there is something very wrong with my Jeep and I should have it looked at. This noise that I hear is very loud and sound like something is going to fall apart very loud when accelerating. how do they not hear this? Why do they keep pushing me away?

I am almost thinking about letting my Jeep go (it is financed thru Chrysler Financial). I paid a nice penny in my eye for my Jeep. I work hard for my Jeep...and I deserve better! It popped out of third gear one day! I also remember not test driving this vehicle (I test drove a different one, an automatic)

I am concerned that when my warranty runs out, this will be a continuing problem. I had intended to keep this vehicle for the long term and am disappointed that Jeep does not seem to be concerned about this. This is potentially very costly. Is there any recourse for Liberty owners? I can see that this could potentially be a safety issue. One would think that Jeep would not treat this as lightly as they obviously are.

While stopped at a red light the engine revved up and the car jumped forward, hitting the car in front; even though I applied the brake. My Jeep Grand Cherokee suffered heavy front damage and the other car was badly damaged in the rear. Our insurance covered most of the cost.

i have a 1999 grand cherokee limited and it is having a stalling problem. so i looked up the problem and found the their was a recall sent out for that problem. so i called my jeep in salinas and explain what was wrong with my and about the recall and they are refusing to fix it for free. i dont think this is fair if their was a recall sent out for it no matter were i bought it from they should fix it At no cost to me.

2007 Jeep Wrangler. Purchased on 4/14/09. (it was a gift from my uncle and the sale price of $16,504 plus tax and title fees was paid in full) 3 weeks later (on 5/10/09)the vehicle caught on fire while I was driving it. (fire started under hood) Only the frame remained by the time fire fighters put out the fire. Vehicle had less than 30,000 miles and was less than 3 years old.

When Geico, Ins. Co refused to cover loss (vehicle had proper liability as well as collision coverage with "Geico".) I filed a warranty claim with "The Chrysler Group, LLC." "Chrysler" did inspect the vehicle and refused to cover loss. "Chrysler" stated that they found "no apparent defects". However, vehicle was burned and nothing remained except the frame of vehicle. Several mechanics I have spoke to state that any defects would be nearly impossible to identify due to the extent of fire damage to the vehucle.

I did file a complaint with the "Attorney General Bureau of consumer frauds and protection" division in Syracuse, NY. I am presently waiting for a response from them.

However, I have since learned of several recalls on the 2007 Jeep Wranglers. Including one recall with the 2007 (3.8 liter engine) (same engine that was in my wrangler.) This particular recall was due to many complaints of vehicle cathing on "fire". I need to contact the "fraud division" and be sure they are aware of this recent news regarding a defect that can cause the vehicle to catch on fire.

I bought a new Jeep Liberty Sport 2002 on January 2002, ever since I got this vehicle until now it's been one problem after the other resulting in my complete dissatisfaction. I thought I had purchased a new car, but I think I would have been better off buying a used car, I'm sure it wouldn't had been as much of a hassle as this "new" car has been.

The biggest problem this car had (among many others) was right when I bought it. In California the beginning of the year it's rainy season, well, turns out my car wouldn't stop completely on wet ground/pavement it will slide forward and not only that but it will fish tale meaning when breaking it will go left and right. You can imagine that scary that is, I've been almost involved in 2 accidents because of this "defect" one driving on the street and one on the freeway.

I went back to the dealer twice, I explained what had happened and on both occasions I was told to come back when it was raining so they could see what I was talking about! Can you believe that? With all the frustration, I went back when it was raining and until then they agreed to fix it. I can't tell you enough how much of a nightmare my experience has been with this vehicle.

The economical damage has been indeed huge. But the most damage has been physical and emotional. Even though the problem was "fixed", this vehicle is not SAFE whatsoever to drive in rainy season; the vehicle does not keep steady on the road. As you can imagine every time I drive it my stomach is in my throat, I'm scare to drive when it rains! I have tried several times to get rid of it but unfortunately I haven't been successful.

All I know is that I wish I could have heard about the lemon law back when I bought it, I could have saved myself from a tremendous emotional distress and frustration I've been under ever since I bought this vehicle. I wish someone can do something about this, make this people realize the danger of making such unsafe vehicles that put lives at risk.

I have a 2003 Jeep Grand Cherokee - the window regulators keep failing, costing $300 each time for parts and labor. My repair shop indicated it is a design flaw. $600 in repairs costs to date.

I bought a 2007 Jeep Liberty and have owned it one yr. the window regulator went out and now they want to replace it at my cost and the window too ($450.)

If this was faulty regulators (many postings) why is this not a recall. I am 83 y/o and felt this was a safe vehicle. Warranty wasn't good, up to 36000 miles and now I have 43,000.

Is this a money maker.

I lease a 2007 Jeep Wrangler 2 door 4x4. This vehicle is unsafe. The power fails during driving and it stalls. This has happened on highways and main roads. It is only a matter of time before this problem causes an accident and people are hurt or killed. The car has been in the shop for a total of 32 days due to this problem and I have missed more than a week's worth of work.

February 12, 2008: Driving to work from Hoboken, NJ to Montclair, NJ on an 11 degree day. Drove 40 minutes, some on highway. While on highway, the radio went off lights flashed on and off. Approximately one mile from work, all lights flashed on, car began shaking, the power steering and brakes stopped working and then the car stalled. Would not turn back on. Called AAA. Waited in cold for 1.5 hours. When tow truck arrived, car started again. Drove to dealership in Verona, NJ. Received a ride back to work from a colleague. Arrived to work 3 hours late. Verona dealership hooked car up to computer and stated nothing was wrong with the car. Returned to me with no repairs made.

February 13, 2008: Brought car to Manhattan Service Center at 4, 256 miles for the problem. Had to get a ride to work from a colleague. The service center (Rick C./David E.) found nothing wrong with the car, but performed a recall #G40. Told me it should solve the problem that caused the power failure and stall. See attached service invoice.

January 15, 2009: Driving to work on a cold snowy day from Huntington, NY to St. James, NY. After 30 minutes of driving the lights flashed on, car seemed to have less pick up, radio went off. Minutes later, the car began to shake and gas gave it no power. Lost power in steering and brakes as well. Drifted into a snowbank on the side of Edgewood Ave. in Smithtown, NY next to a busy school driveway. Would not restart. Jeep roadside would not tow. Called AAA. Had to renew membership. Waited in freezing cold and snow for 1 hour. When tow truck arrived still would not start. Had to call boss to pick up from Smithaven dealership. Smithhaven dealership told me they would not look at car for over four days. Called dealership in Huntington, NY. Dawn Kinsella agreed to look at the car immediately if towed there. Had car towed to Huntington dealership at 28, 096 miles. Was three hours late to work.

January 16, 2009: Got ride to work from a colleague. Called Dawn K. at service center for an update before weekend. She stated they would have a better idea on Monday.

January 20, 2009: Spoke to Dawn again. She stated that they didn't know what was wrong with the car, but based on the information available, they would replace the wireless control module. Part was on backorder. She also stated that the brake pads were thin and should be replaced. Not covered by warranty, so they would have to charge me for that maintenance. I requested a loaner car, since the wireless control model could be over a week. Service center refused. Got ride home from work from a colleague.

January 21, 2009: Got ride to work from colleague. Called for another update. Dawn stated part could take 2+ weeks to arrive. Restated my request for a loaner car. Called Chrysler Customer Assistance. After explaining that I had no means of transportation to work and that my car would be in the shop for more than a week, I was granted a loaner car. Got a ride to Huntington service center from a friend to pick up loaner car. January 31, 2009: Picked up car. Was charged $271.52 for brake pad replacement. Was assured the Wireless Control Module replacement would solve the problem with the car.

February 19, 2009: Car stalled while driving through NYC at about 20 mph. Restarted immediately. Car would not start when turned off at gas station just outside Holland Tunnel in NJ. Another patron at the gas station was kind enough to help by jumping the car. Car ran after jump. March 3, 2009: Driving to work in St. James, NY after a weekend in NJ in snowy and cold conditions with new puppy. At 7:00am, about one hour into the drive, while on Long Island Expressway, radio went off, lights flashed on and off, car began to shake and lose power. I pulled off the nearest exit and it stalled as I coasted into a gas station. After about 15 minutes, the car started again, and I tried to drive it to the Huntington Service Center about 8 miles away. The car would not drive over 25 mph, and after about two miles began to shake uncontrollably. I pulled into a parking lot, put the car in neutral and tried revving the engine. Nothing changed and the car stalled.

I waited in the cold and snow for AAA to tow me to the Huntington Service Center at 29, 295 miles. I waited at the service center with the puppy, because I had no means of transportation to work. Service advisor Brian H. communicated to me that the car had nothing wrong with it based on the computer check. That a technician would take it for a test drive with me. The problem didn't happen on the test drive. Upon return to the service center, I insisted that they continue to search for the problem on the grounds that my car had to be towed in after losing control on the highway. Service manager refused. I asked him to explain Chrysler's responsibility in the matter and he said in an unkind tone that I could go to arbitration but the problem would have to occur in front of the arbitrator, so it probably wouldn't work in my favor.

I became visibly upset and told him that I felt unsafe driving the car because of the recurring power problem. He told me that he would do nothing further to help me. I asked him if he had a daughter with the intention of drawing a comparison to how my father must feel about me driving an unsafe vehicle. He simply answered, "No," and walked away. Missed a full day of work. See attached service invoice. I am afraid to drive this car, it is unsafe. I have missed over a week of work. My car has been in the shop over 32 days, which has affected my livelihood and my leisure time.

Spoke to Bobby Storck at the Huntington Sales Center about the possibility of trading my Jeep Wrangler in. He was sympathetic to the problem but when he calculated the costs and said it would not be worth it, but would contact me if any specials came up.

Returned to service center at 29,308 miles because the dashboard lights were going on and off while I was driving. Insisted that they find out what was wrong with the car and fix it. Dawn Kinsella told me that they would call the Chrysler Tech Support Team to help with solving the problem. Called Chrysler Customer Assistance from the Service Center, spoke to Alan Morris to authorize another rental car. Was 30 minutes late for work. Contacted Bobby Storck again, who said he would check on the car in the afternoon.

Called Service Center to check on progress. Dawn stated that the problems caused on March 3 and March 4 were because the battery was low and the ESP was activating prematurely. She stated the low battery was causing the power failure and the ESP was causing the shaking of the car. She stated that the service center would replace the battery and fix the module that controls the ESP.

Picked up car. Was assured by service manager that the problem was now resolved once and for all.

Driving from NY to NJ. While on Long Island Expressway, I hit a bump, steering wheel and car began to shake. I had to grip the steering wheel to keep from driving into another lane.

Driving back to NY from NJ. While entering the Northern State Parkway, the steering wheel and car began to shake again. Again, I had to grip the steering wheel to keep the car from shaking into another lane. Called service technician, who said the shaking was not going to cause the car to break down, but that I should bring it to the service center.

While driving upstate to a consulting job, I hit a bump on the Palisades Parkway. The car began to shake again and I had to grip the steering wheel.

Brought car to Manhattan Service Center and test drove with technician, David Espinal. Problem did not recur. He sent me away with the car. While driving back to Long Island on the Long Island Expressway, the steering and car began to shake again.

July 15, 2009:

While driving to car hit a bump and began to shake a little. Dashboard lights dimmed, car continued to run.

July 15, 2009:

Called Manhattan Jeep Chrysler Dodge to request information about terminating my lease. Spoke to Star. She explained that if I turned in the car, the remainder of the payments and a turn-in fee would be due immediately unless I made a payment plan with Chrysler Financial. We calculated the total as $2863.25

July 15, 2009:

Spoke to David Monninger, General Sales Manager at Manhattan Jeep Chrysler Dodge. He was sympathetic to the problem and agreed that it was unsafe to drive my car. He was also appalled at how the Huntington Service Center treated me. He urged me to bring the car to the Manhattan Service Center so they could fix the problem.

At 31,022 miles, took a day off work to go to Manhattan Jeep Chrysler Dodge. Went first to General Manager at the sales center. He restated his agreement that the car was unsafe and sent me to Service advisor at the Service Center to help me. After examining the service history in his computer records and the hard copy records I brought with me to the service center, Rick Carbia was very understanding of the problem, agreed that the car was unsafe and said he would have his technician look at it. He also stated that if the car could not be fixed, Chrysler would buy it back from me.

Called Chrysler Customer Assistance to 1) complain about the continuing and dangerous nature of the problems with my car, 2) complain about the poor treatment at the Huntington Service Center and 3) to get a loaner car. I was granted a loaner car

Rick Carbia called to tell me the car was ready after they replaced the Power Control Module, per the factory team in Detroit. They also changed one tire to solve the problem with shaking.

Picked up car at 10am on Saturday. When asked what would happen if the problem occurred again, was told that the repair was guaranteed for 12 months.

While driving to vacation in New Jersey, lights dimmed and came back on again.

While on vacation in Geneva, New York, car shook and stalled while clutch was engaged. Restarted.

Brought car back to Manhattan Service Center. Rick Carbia was on vacation. Spoke to Service Manager Bob Sampogne, who said he had a headache. He stated that the car was unsafe and they would have to fix it through Detroit. I asked what I could do about voiding the lease and he said nothing could be done. I told him Rick Carbia stated Chrysler would have to buy the car back and Bob said I could go to arbitration by looking at the procedure in the owners manual. He also stated that since my car had been in seven times for the same problem, they didnt have a leg to stand on. I told him my manual had been stolen. He said he might be able to find one by next week. I told him I would go to the Sales Center and request another. He also provided me a loaner car.

Met with David Monninger,General Manager, who reiterated that my car is unsafe and unfit to drive. He called Bob Sampogne, Service Manager, and implored him to help me out. Bob replied that he had found an owners manual. I asked David Monninger if he had any resources to help me void my lease and he said no because it was corporates responsibility since they owned the car once I leased it.

Called Chrysler Customer Service. Spoke to Destiny. Explained the recurring problem with my car and how unsafe it is and asked her to direct me to someone who could help me terminate my lease. She retyped a new case and transferred me to Chrysler Financial. There I spoke to Susan Richardson. She told me that she was unable to retrieve cases from Chrysler Corporation because they are actually completely separate business entities. I asked to speak to her supervisor. She transferred me to Sean, her account manager who told me that I would not be able to void my lease because I have signed a contract that requires me to keep the vehicle. When I explained that they were not upholding their end of the contract because I have a faulty vehicle, he told me that I needed to talk to Chrysler Customer Assistance. I explained that I already had, but he refused to help me further.

Called Chrysler Customer Service a second time. Spoke to Roy and gave him the case number. He said that before anything could happen, Chrysler would have to send an expert team to look at the car. He called Bob Sampogne to see what sort of procedure they were following at the Manhattan Service Center and left him a message. He then called Chrysler Financial for me to see what would be the procedure for voiding my lease. I was connected to Diana, who made it all seem so easy. She said I should voluntarily surrender my car and transferred me to an account manager, Tanicia Davis. Tanicia Davis explained to me that voluntary surrender is if a leasee can not make payments and that she was in the collections department. When I explained to her the problem was with my car, and not the financial responsibilities, she gave me the Chrysler Customer Service number again as well as the Warranty Department. I asked for a legal department within Chrysler Financial, but she was unable to give me a number for that department.

I have a 2000 jeep cherokee that keeps stalling and I have changed the crank shaft sensor, camshaft sensor and the coil pack still haveing the problem with it stalling and running rough. I also have three kids that ride in this car everyday. If i or my children get hurt in this car because nobody seems to be able to figure this out is the jeep people going to be responsible for us or would they rather figure the problem out and let people know how to fix it .

Well, I have a 2008 Jeep Liberty and come to my surprise of only having it 18 months the drivers side window wouldn't go up. I couldn't believe it took it to the dealership said it will cost $270.00 to fix. I said oh my gosh I can't believe it its just a 2008 model I expect it to last longer then this. Anyway I'm still going around with the regulator not fixed. Could I sue the company if something awful happens. If Chrysler knew about this why don't they fix it or recall them especially when someone gets a new one. This is ridiculous.

I own a 2002 Jeep Liberty. The window regulartors have to be replaced almost every year. I took the vehicle in to two different dealerships when it was under warranty and they said no problem found. Since the warranty has been out I have replaced four or five times now. This is a very dangerous situtation because the window just falls- if your going down the road it is startling and the thump thump of the rear tires can really hurt your ears. When this happens the car is not secure and you must have it fixed immediately.

This problem is all over the internet. 2004 Jeep Liberty started having problems with windows following down within one year of purchase. Has been "fixed" at least once a year or more since then. Last time it was only six months. This is unacceptable to me as I purchased a new vehicle to minimize the occurrence of vehicle failure and unforeseen interruptions of use. When this occurs vacations (road trips) are ruined, rain and other weather enters the vehicle, it cannot be secured and you have to drive around unable to secure your vehicle. It is difficult even to drive home on the freeway but also unsafe to take side streets, etc. during evening hours. It is basically just a pain and I do not understand how in five years, Jeep has not been able to figure out how to solve this problem. It is like an additional source of income to them, so I guess they have no reason to.

Window regulators keep breaking and needing to be replaced I have replaced 5 regulators (all rear window) between April 2007 and Aug 2009.

Two weeks ago, body control module and two window modules went out at once. $1800 to fix all three. Had no warrenty and insurance won't cover. We will never buy a Dodge/Jeep again.