Jasper Engines and Transmissions

I purchased a re-manufactured engine about 2.5 years ago. Freestate Auto Service installed it. Now 2.5 years later, the engine started burning oil, it is still under warranty and it was replaced with another re-manufactured engine. The new engine smoked excessively and I was told that it was the break-in oil burning off, never the less it did not stop, meanwhile the engine light came on and I returned it to Freestate and they stated that it was low on oil.

After contacting Jasper, they were told that I needed to install a new intake manifold. I don't understand what does an intake manifold have to do with excessive smoke coming from a re-manufactured engine when it was on the 1st engine and it didn't smoke but burned oil. Also, I was told that the new engine was only warrantied for the remainder of the original engine's warranty. I have had to be without a vehicle for the past 3 weeks and I'm very frustrated at the way that Jasper is handling this engine problem.

I do understand that they are trying to protect their interest but at the same time I'm being inconvenienced. Also, they want me to spend an additional $700.00 plus to buy additional parts that I don't think are necessary for the engine. I just spent over $300.00 on parts that were supposed to help the vehicle 3 weeks ago. Lastly, my warranty is about to expire. Now what?

I contracted Jasper Engines to rebuild an engine for a show truck. I asked for and was told I would receive information about the engine.When the engine arrived, there was absolutely no information about the engine. I repeatedly called and sent e-mails about the missing information and was never given any information other than partial specs. for the camshaft. At 800 miles, the engine blew a head gasket requiring major repairs. This happened while the engine was under warranty. I made the repairs myself as I had also done the installation myself. I called and e-mailed Jasper Engines repeatedly about getting a warranty refund to at least cover the money I spent for parts to repair this problem. None of my phone calls or e-mails were returned.

The economic damage that resulted is $3,376.26 which was the purchase price for the engine, or $900 for the first repair that I made myself and the estimated repair cost for the current problem is $1,500 for a total of approximately $2,400 for repairs to a product that broke while under a warranty that the manufacturer refuses to honor.