
Stephen of Tampa, FL on Oct. 21, 2003
My '99 Isuzu had a timing belt failure that destroyed the engine. Thirteen months earlier I had the timing belt replaced as part of a recall and would last for another 50,000 miles. I was told that it broke as a result of another part in the timing belt assembly. After speaking with the service manager where I have my service done - and where the recall work was done - they NOW replace all items in the assembly, not just the belt. That between Isuzu with this engine type - 4 cyclinder - and Daewoo, he has 10-12 vehicles with this problem per week. He says that Isuzu of America knows of this problem and is doing nothing about it. The Zone Rep for the area where my Rodeo died is Paul Isenberg, and I can't even get him to contact me.
My business involves sales, but service as well. I live in Tampa, Fl, but cover the South East part of the state, that includes West Palm Beach, Ft. Lauderdale and Miami. This has put me out of business! I have lost business, the means to service existing customers and unable to call on new opportunities. I estimate a loss of at least $40,000.00 in sales since my vehicle stopped working.