Hyundai

I made an initial request for a warranty on the defective driver's side seat of my 2010 Hyundai Sonata with 15,000 miles on its odometer. The seat which collapsed in on itself has allowed metal beneath seat cushion to protrude upward causing uncomfortable and unsafe driving condition for driver. Hyundai has refused to replace the defective seat after three attempts on my behalf and has denied my third request, stating it is considered normal wear and tear.

How could this be when the vehicle is only 2 years old ? I am requesting now from you, a fourth time, to replace the defective seat before I take further action. I hope you will stand by your product and warranty of which I am otherwise very happy with and reconsider my request to warranty the defective seat. Thank you for your help.

I've got troubles with the agency here in Saudi Arabia, because they forced me to follow the monthly check up car at their maintenance center. However, I did check the car at the first 5,000 km. When I got a problem with that car on its gear-box, they won't fix that issue, because I haven't followed the check up at their center. The model of the car is 2011, and it's under warranty, and I've got more than 12 of its kind. I just want to know the procedure to get my rights to return my car, as it was. Here is my number: **.

After four years of usage and 145000 km, I experienced a leak from the heater unit located inside the vehicle. The local dealer through the warranty department refused to address the problem indicating that I will have to pay in order to have the problem solved. I am concerned since I believe that problem should be the last to occur in a vehicle since if one is not familiar with vehicles it can cause the engine to overheat and engine damage. I have had vehicles in the past. This is my first Hyundai and I never had such problems with them.

I've procured an IX35 approx. a month ago from the Hyundai branch in Umhlanga, Durban, before I took delivery, there was a number of issues with the vehicle. The salesman promised that all issues relating to damaged drivers seat, back tail light, no door clips, etc. will be attended to. We agreed in writing that they will be resolved within 3 days. This never materialized. My numerous attempts to the dealership was ignored. I am also awaiting the registration of the vehicle which is also currently not done. I am at my wits trying to explain myself to the Sales manager and the salesman. The recent recommendation from the Sales Manager in writing that I must return the vehicle. I am comfortable with this and I kept asking for the last week now, when the deposit of 90 thousand rands will be refunded and the vehicle returned. I now hear today from the Sales manager that he will attempt to resolve the issues. I am now extremely frustrated and require that this matter receives urgent attention.

I bought a 2011 Elantra limited brand new. I am getting on average 22 mpg, summer and now winter. City is 19 and highway is 23 mpg. I'm waiting to see Hyundai's response on this. I have my 3rd visit to the dealership next week. I saw where Honda got in big trouble for misrepresenting mileage (should be around 40 highway, 33 combined).

I bought a 2011 Hyundai Tucson about a year ago and was promised bells and whistles (which I knew in part weren't true), but the one that appeared real was free maintenance for 3 years. To a single mom on a budget, that sounded spectacular. I even watched as the dealer and loan officer wrote down this promise multiple times, but when it came to signing my contract I did not double check to see if my "free maintenance for 3 years" promise had been recorded.

When I called to make my regular service appointments, everything went smoothly at first. After about the third appointment, service fees started appearing and suddenly I was told by the service department that "Hyundai never gives 100% free maintenance." Apparently, what was meant by my too good to be true deal was that "free maintenance" only means "free oil changes" and that is it. Everything else will cost you. Driving my Tucson is just fine, but being duped puts a sour taste in my mouth every time I step into my car. I'm on the fence about buying from Hyundai again. No matter how much one tries not to get screwed over by dealers, it seems they always find another way to get you.

I am a disabled Veteran who purchased a 2011 Hyundai Santa Fe from a dealership in Lawton Oklahoma and long story short, my girlfriend was driving her niece home in my new truck and the back axle snapped which caused the brakes to not respond and an accident was a result and thank God everyone was alright, The accident happened because She was driving towards a four lane intersection and she heard a "pop" and began to loose control of the vehicle, she never managed to get control before she was struck by another driver on the same side that the axle just snapped. She heard a the tire pop after she was hit in the intersection along with her niece that is a toddler in the back. The reporting officer gave my girlfriend a ticket saying "she failed to stop at a red light", Instead of the truth "Vehicle Malfunction":

My insurance company adjuster said that he can tell by the dent in my rim the tire exploded after the accident. Hyundai has had me waiting for them for almost 5 months of payments plus insurance and told me since I'm filing the complaint I cant fix it until the claim is fully investigated. I'm still waiting and this has ruined many things for me these 4/5 months, not having a vehicle. I've been very patient but this has been a huge inconvenience and I no longer want my vehicle. I feel my Truck is poorly made, and unsafe, and I can't be paying for a vehicle that just sits in my yard. Not to mention all the court cost due to the ticket!

I would like to know why the dashboard of my car has popped up completely. The vents are up and have been broken. I purchased my car in 2000 brand new. I feel nothing should be happening to my car at this time other than routine work. I need my car fixed and need to know how long will it take.

I previously owned a Sonata 2011 GLS. I traded it in and purchased a 2012 Elantra GLS specifically because I wanted to cut back on fuel costs. The Elantra was (and still is) being sold as having 30mpg city and 40mpg highway. After several months of ownership, I have yet to reach 30mpg. I drive alone, use the eco mode at all times. I coast to stop signs and red lights. I slip the transmission into neutral when safety permits. I do not carry anything in the car nor do I make Jack rabbit starts or sudden stops. When on the freeway, I use cruise control with the tachometer set at around 1,500 RPMs.

I am extremely upset by what I now recognize as false mileage sales pitches by Hyundai. My goal is to trade this guzzler in for a vehicle brand that actually conforms to their fuel economy listings. I want Hyundai to compensate me for this deceptive MPG claim. I will not cease in my efforts to bring this to a successful end. There are many options available to the consumer that will result in a flood of paperwork on your end. Recalls are one thing, but lies are not to be taken lightly.

My wife and I purchased a brand new 2011 Hyundai Tucson based on the consumer safety ratings. We had a baby on the way so safety was important to us. On September 23rd 2011, six months after driving the vehicle off of the lot, I got a frantic call from my wife saying the car was smoking. I told her to pull over and I would come get her and we would call a tow truck.

Within two minutes I received another call. This time the car, she told me, was engulfed in flames. Se narrowly escaped being trapped in the car, since the automatic locks were locking and unlocking in a ghostly manner and was trapped momentarily in the car, along with our 4 month old son, inhaling electrical smoke. Thankfully they both got out alive.

The investigation concluded an electrical fire had started and the vehicle was a total loss. I have never experienced such rudeness on the phone as I attempted to contact many representatives from Hyundai Consumer Affairs. Hyundai is a disgusting company. They told us that "America's Best Warranty" did not cover this. Never buy a Hyundai. Your life may depend on it.

I bought my 2011 Sonta in September 2011. From the very beginning I should have known something was not right. The car was fine but the people, sales people and financial staff leave something to be desired. My original quote was what I agreed upon but when they processed the paper work it appeared to have escalated in monthly payments amount of $80. I have been to the Fairfax Hyundai several times since then and have never walked away feeling as if I were taken care of or received what Hyundai says it would do with customer service.

The last time I went in, the service person said that he would take care of me and ended up charging me for what should have been routine service and, they did a "software upgrade" recall that no one told me about. They charged me $400 and then, when I questioned the charges and showed them the work, they did they said they made a mistake but would not be able to refund the money and would give me a service credit. After a few calls to them and my credit card company, they refunded the amount to my account but did absolutely nothing to compensate me for the eventual charges I racked up due to their connivance.

I now check regularly to see what the latest malady with this car just to make sure I am driving a somewhat safe vehicle. To be fair, the car has been great. It worked fine until I had to take it in to Fairfax Hyundai.

The last incident my car just died on the road, really bad area for traffic. I had to call the police to run their lights to keep me from getting hit. Shout of to the City of Falls Church, VA and their police department. They were great. I have roadside assistance and they sent someone from Blair's towing (Alex) and he was great too. There was only a 20-30 minute waiting period. He towed my car to the dealership.

Now, my wife had been talking to the service floor manager and he informed her that when I arrived I would get a loaner car. That never happened. She had to come pick me up from the shop. I am waiting to hear from them still now. They said they would call at 8 this morning. What can I do? I have no idea what to or how to take some sort of action that would make a significant impact on the way they service cars or people.

I went in to take my 2011 Hyundai Sonata in for my lifetime warranty oil change at 7,500 miles. When I picked my car up, Thompson Hyundai charged me $25.96. They said they rotated my tires, which had to be done in order to keep receiving the warranty and the oil change was free.

I feel as though they charged me for the oil change. I am very unsatisfied with Hyundai. I feel that every time I take it in for an oil change, they are going to charge me for something else due to "the customer having to follow, at a minimum, the factory maintenance guide in order to receive" my warranty.

I own two Lincoln vehicles that get free lifetime oil changes. When I take these cars in, they change the oil, rotate the tires, and wash the car; all for free. I understand when the car starts getting older and the mileage starts increasing that they are going to be charging me for certain maintenance services. But I feel as though they are ripping people off and they are not giving free oil changes as they said they were. I contacted three people at Hyundai about this issue and they keep telling me that this is their policy.

I got a loaner that is supposed to be paid by my warranty and the dealer did not pay their bill at Enterprise rental. Enterprise had my cc and charged me for the rental. I was told by Hyundai warranty that I will not be reimbursed. Hyundai warranty division is inept, unprofessional and of low standards. In other words, they suck big time. I will never ever buy another Hyundai again and I will tell everyone who listen about this crappy ** company!

I bought a brand new 2011 Hyundai Santa Fe and unknown to me, it had an engine oil leak when I picked it up new at the dealer. You could image my surprise when I got it home and noticed oil on my driveway and garage floor. I immediately took it back to the dealer for repairs.

The repairs did not take. I've had a second engine oil leak and a third engine oil leak and now a forth engine oil leak. None of the repairs corrected the problem. However the most astonishing thing about this lousy situation is that the vehicle only has 5200 miles on it. I've complained to the dealer, to Hyundai's Complaint Center and to the Regional District Manager, asking for a new replacement vehicle or a refund, all to no avail.

It seems to me that Hyundai could care less about standing behind their product. Every reputable manufacture I've bought a product from would replace it at no charge if it were flawed on delivery. Not Hyundai! So this sorry tale continues; more oil on the driveway and garage floor, more wasted time taking the vehicle to the dealer for repairs and a wife who refuses to have anything to do with the Santa Fe (I bought the car for her).

On January 8, 2012, I leased a 2012 Sonata. Today is January 21, 2012, the car has 460 miles on the odometer. Today is also the first snow day of the season. At 5 o'clock this morning, while traveling approximately 20-25 mph on level ground, I was approaching a red light. The brakes locked and the car started sliding. I tried pumping them but kept sliding.

Luckily there was no one in front of me. I released the brake while. sliding into the intersection so I could have more control of the vehicle, turning the corner to avoid incoming traffic. I've been driving for 39 years, since I was 18 years old. I was not speeding. (To be continued, after a visit with service dept. at South Shore Hyundai / Valley Stream, NY)

I am a soldier and have been in the army for over 20 years, been deployed to 3 tours. I purchased a 2009 Hyundai Azera Limited addition, with Satellite radio and GPS Navigation package, etc. I was looking between Toyota and Hyundai. I leaned Hyundai way because of the 100K warranty. I was thinking that is a great warranty until very recently when I actually needed the warranty.

I did not maintain a book to track my oil changes, etc. I did an oil change in late Oct and purchased an aftermarket oil filter from AutoZone and Synthetic Oil. My wife was driving last week and she said the oil light came on briefly, then the Service engine light came on, then the car stopped running. The car has 88K miles on it and when I checked the oil and it was a little less than a quart low. The oil was not even dirty.

I took it to the service dept of Hyundai in Lawton, Oklahoma and they are saying they will not honor the 100K warranty because I don't have records. I tried to explain that I am a soldier and bought the car in El Paso while stationed at Fort Bliss, but it is a pretty sure bet that they are going to leave me high and dry on this. I have purchased 3 different Hyundai's from them and this is the first time I needed to test the warranty. Looks like the 100k warranty sounds good on paper but if they don't honor it, I would have went somewhere else. I know I could go to the military Jag to attempt to get legal advice but I'm sure Hyundai has much more money than I have so they could play the technicality cards all day and I'm basically screwed.

I can assure you I will never buy another Hyundai. I called the Cooperate office and am waiting for an answer back but I'm really expecting to get the same answer as the local Service Dept. I really hope Hyundai will do the right thing. I have put my life on the line for this country and never expected to be treated like this from them.

Most of the staff in Fairfax Hyundai Dealership, including supervisor, are rude and ruthless. The manager does not show up to the showroom, and does not return any calls. My Hyundai 2003 Sonata started smoking on New Year's day. The car battery got drained due to an electric short circuit. The car was towed, and after paying $582, within 24hrs, the car smoked again. The dealer explained that this is a different problem, and I must pay an additional $250 to fix the auxiliary plug in the trunk. The dealer blamed me and the things in my trunk, to cause the electric plug to fuse (never heard of this before). My car is stuck at the dealer, and I want to take them to court for cheating, not fixing the issue, and jeopardizing the life of my sister who got stranded with a smoking car in the middle of night. I have no car to get to work to, skipped doctors appointments, and my car is still with the dealer.

I have a 2008 Hyundai Elantra that is slipping out of the park gear. My car is still under warranty and I took it to the dealership to get it looked at. The dealership put in a request to the main Hyundai office to have this replaced or fixed; they rejected the request and advised me to use the hand brake. I contacted the Hyundai office about this and they were very rude and told me this is normal on any cars. What can I do about this very serious issue?

I have a Hyundai Elantra 2009 with 60,500 miles. My power steering went out at 60,400 miles. The repair including labor was $2400. Hyundai Inc. has refused to make reparations on this because they said I had car fixed at a private mechanic. My case number is **. There's no money refund.

I bought a 0KM Hyundai Tucson here at Argentina, and it had its gear box ruined when an official Hyundai workshop got GL5 oil in it, instead of GL4. GL5 oil "eats" this type of gear boxes which have yellow metals in it, such as bronze. After this, the gear box started having several problems and malfunctions. They accepted their error but never agreed to replace the entire gear box; they just repaired it instead.

By now, they have made two repairs to the gear box, and I am now having several new issues back again. They still don't agree to replace it for a new one. This would be the third time the gear box should get repaired, and the vehicle only has 80.000 KM. I am really disappointed; this is really unfair.

It seems like a minor problem but the lifters on the back of my 2006 Elantra Hatchback failed just after the warranty expired. To have these replaced at the dealer would cost about $200. I thought they would hold when fully extended but the other day the hatch smacked me on the back of the head when I was looking down into the back of the car.

I really regret getting my car from Hyundai. I'd be much more content spending more each month on a different car so that I didn't have to deal with Millennium Hyundai. The Service Department is rude. I'm seven months pregnant with a toddler. I needed to know if there is a lender car available while my 2012 Sonata is looked at because I'm not taking public transportation in the middle of the winter. I don't make car payments each month to take public transportation.

The staff was rude when I called and when I asked to speak to the general manager, they claimed that he had just stepped out. I asked that he call me back before 5pm and to no surprise, he never called me back. The manager of the Service Department was not helpful, was impatient and condescending. When I finally did make an appointment, I got called into work that morning at the crack of dawn and couldn't drop the car off.

Now, I'm receiving emails and phone calls telling me to reschedule. But when I called, they don't answer any of my questions or offer any help. I cannot just drop the car off with a toddler, pregnant, take the bus and make it to work. It's not possible. I need Hyundai to work with me.

I am now driving around in a car that stinks of fire and gasoline whenever I turn the heat or defrost on. Mind you, I have children in the car.

Never again will I buy/lease from Hyundai and don't get me started on the tire pressure issue. Also, my husband went to the used car sales section of Millennium Hyundai. You would think they could get a name like first, middle, and last; especially since we've already done business with them! They keep calling and sending letters for (middle), (last), (first). Really? I can't wait for this lease to be up so that I can be done with this computer.

For me, the consequence is that I'm stuck with this car for the next 2.5 years. And for Hyundai, they lost a customer.

I just want to say to all the people who have not had Hyundai's commitments honored, don't take it. For about $20, you can file a small claims action and Hyundai will have to answer it in court. They will not be able to stonewall. Let them tell the judge how a written commitment is a mistake that they do not have honor. I've found that all the stonewallers cave in when they can no longer just say "no".

I had booked for ITEN Model on 12th April 2010 with M/s. K.C.Hyundai, Jam mu by paying an advance of Twenty Thousand only via R.No.354 via their retail order form No.3574 with a delivery time of 15 days from the date of booking. Subsequently when I had visited your another dealer M/S. Crest Hyundai show room, they had told me that I will be given delivery of the vehicle of model that is readily available. Then I had been to K.C.Hyundai and had a talk with the sales person and he was told me that I am at liberty to cancel the booking and the advance will be refunded. I had been to Crest Hyundai show room on 16th April 2010 and I had chosen the Santro GL LPG and took the delivery of the same via their bill No.69 on the same day.

Subsequently to cancel my booking on 19th April 2010 and refund the advance paid to them. I was told by them to come after two days and subsequently three days and subsequently concerned person is not there like that they had dragged me up to 4th May 2010 and issued me a letter stating that your booked car had arrived and to make the balance payment and collect the car. As I had mentioned above, it's about the poor response towards customer care. I would like to share with your esteemed organization the I had very good image and brought your company brand car to satisfy my thirst.

Whereas your dealer had deceived me in his dealing and till date i.e., up to 31st December 2011. I would like to seek an advise to take up the matter with consumer forum or will you make an alternative arrangement, as I would like to keep the positive mind towards your company products. I hope you advise me in a right manner at the earliest and I am told to mail the documents proof also.

I decided to trade my 05 Nissan for an 08 Santa Fe. This was probably the worst decision I ever made. I had the car for a day and the transmission failed. It took a month and two transmissions later to get my car back. Once I had it back, the brakes still were not fixed. The car failed inspection due to a turning light and now there scratches all over the vehicle. After one day, the brakes got fixed, the scratches got buffed out. For the most part they were taking care until I filled out a review about my experience.

When all this that was communicated with them, then I was informed I shouldn't ask them for any help regarding the scratches on my car from them, that it's up to me. I know I should not have given a bad review. the scratches were not there before service. Now I'm stuck with a car with more body damage than my old one. I'm told I bought used, pretty much deal with it and they're done with me. Well, I'm not. I just want the damage done fixed, that's all, nothing more.

I own 2 Hyundai vehicles. Both were taken in for problems that were not resolved the first time they went into the dealership. I have a 2001 Elantra (approx 87,000 miles) and a 2009 Santa Fe (approx 17,500 miles). I have had to have tires replaced twice on the Elantra and tire pressure won't hold on the Santa Fe. Both vehicles have recently gone into the service shop for various issues and I needed to take them back a second time for the same issues in less than two weeks. Only once was I offered a loaner vehicle. I have to drive approximately 30 miles round trip using both vehicles in order to drop off and pick up one. Not only is this inconvenient, but also time consuming.

I realize all parts are not lifetime guarantee but to have to replace brake shoes because there is rust(?) on the calipers causing them to not function properly, therefore burning up the shoes. This issue occurred on the Santa Fe with less than 18,000 miles. I guess what Hyundai is saying is that I'll be replacing brake shoes at least every 18,000 miles. No one bothers to test drive this car the first time I brought it in saying that there was a burning smell coming from the car when I drove it . They certainly won't smell anything driving it from the parking lot into the shop, a matter of a few hundred feet, so I got to drive it a little more only to do more damage. Thanks, Hyundai service department.

I bought a 2011 Sonata in Jan. 2011. In March, I called my dealership to report that my car was pulling to the right. The service manager told me it was from the strong winds we had been having. I also called the dealership in late March because my moon roof was leaking. I took it in and they put a new moon roof. In August I again called and told them about the moon roof leaking again and that I needed some door dinks pulled out (I purchased that extra package). The dealership set up a appointment for me and when I arrived, the service manager told me it was the nature of the beast for the moon roof to leak and he had not made an appointment with the people who fix door dinks.

I ask him if he was going to make a note about my moon roof and that the car still pulled to the right. He replied, "What do you want from me?" very harshly and stated they do not make notes when no work was done. Travel time for me to get to the dealership is 1 hour and I have taken off work to take my car in. This past summer, I did get a recall on the front of the car (The recall was about struts being bad). I called the dealership and ask about it and he informed me that they were waiting for a tool to be able to do the recall and he would call me and set up an appointment. I never heard anything from them, so I called in November and they set up an appointment for December 16.

I also ask about getting the door dinks fixed and he stated he would set up the appointment for that also. I took it in on the 16th and they worked on the front end of my car and when I picked it up, I was informed my front right wheel was bent. They moved it to the rear of the car. I believe the rim was always bent from the day I purchased it, but he said they would not warranty it. I believe this should be warrantied. They did not make an appointment to get my doors fixed. I would travel to Columbia, Mo. to another dealership if that has to be done. I love my car and believe Hyundai does not treat their customers like this and want to stand behind their promises. Thank you for your time.

Hyundai dealership claimed clutch completely worn after less than 20,000 miles driven. Cost of repair to total $1,300 because Hyundai warranty does not cover clutch work. Both dealership and corporate service representative said that no recall has been issued for the vehicle and there's nothing they can do. I've owned a Honda Civic for 6 years putting over 60,000 miles and not once had a clutch issue. Other Tiburon owners have expressed their complaint with similar clutch issue needing replacement after low mileage on numerous forums and website.

We traded in my Hyundai Tucson for two new 2008 Sonatas in 2008. We are not happy at all with the quality of the cars. After going in 2010 for an oil change the dealer told me I needed 4 new tires. He insulted me by saying that I must drive like a maniac. We didn't trust that every time we went for an oil change or maintenance they seemed to find something else wrong.

They asked us for a second chance to service our cars. So on 12/14/11 we went with hesitation for oil changes. For the past year we were taking our cars to Meineke for maintenance since they guarantee their work and are a lot cheaper. Never fail, this time they claimed I needed 2 new tires, and hubby's car needed new brakes at $1159.00. We told them to just do the oil changes.

After we picked up our cars my husband's car just broke down after 3 blocks. We called them and got it towed back to the dealer which I thought was covered, but turns out it was our expense also. They claim it was the fuel pump. We had no choice but to let them fix it or tow it somewhere else. They still got us for $750.00. We wonder if they shorted something because we weren't going to let them do the brakes for $1159.00. As of today 12/26/11 we still owe 2 more years payments and are very worried what else is going to happen to these cheap quality vehicles. We have dealt with Chevrolet and Toyota and never had a problem with the quality or felt like we were being ripped off royally. Hyundai constantly sends us offers to trade in our cars and we were seriously thinking about it. Now we just wish we could give the cars back and go somewhere else. We can't believe this is happening before we even have them paid off. We wish we could use the lemon law to help us. We will tell anyone who asks not to buy a Hyundai. Buying a Hyundai is like going to the 99 cent store for cars. You get what you pay for.

I can create a quote online for a 2012 Hyundai Elantra Limited. It has a black exterior, beige interior with the tech package and without the cargo net, cargo tray, floor mats, ect.

When I asked the dealership, they never have these. They refused to order it, stating Hyundai does not take request. Additionally, all the cars on their lot have the crap I do not want (cargo net, cargo tray, floor mats, etc.) This adds up to $400 worth of junk. I asked them to remove it and they won't. Shouldn't that make it a Standard Option? If that is the case, isn't that false advertisement?

The website advertises something that the dealerships will not deliver. I am reporting this to the Better Business Bureau and suggest others to do the same.

We have been waiting since 12/2/11 when we purchased our car to get the Blue Link service. We call the Center on a regular basis and all we get is: "I'll give you my ID number (with a different agent) and we'll call you. We're working on it." No one ever calls us back. The name and the ID number of the individual is never available when we call back.

I bought an Elantra 2011 in the US. During the first year, it was 3 times in service for over three months for the same problem with its electronics. It's still in service under the 5th repair attempt. I contacted a lawyer to deal with Hyundai Motors America (HMA) and request a replacement or the cash back. Hyundai is trying to do anything possible to avoid this situation. They rather spend more money in warranty claims than giving me what I paid for and deserve. We will take legal actions against HMA. I will never buy Hyundai again and make sure that anybody I know won't do it either. They 'll loose.

I recently had given my car for insurance claim. I went to a dealer known as Planet Hyundai located at Khokhra in Gujarat, India. They gave me a time of 20 days for the delivery. When I went to pick up my car I found out the work done on the car is not at all satisfactory. I would have got better results if I did not give my car into a company showroom. The paint looks completely different than the other parts of the car. They did not even pay attention to the jammed back door. I had to fix that up all by myself. Still today the problem is not solved and they are not ready to listen to my complaints.

I had almost paid 7.5 INR in order to get my car done with the company. I would have at least saved 5k if I would have done it by myself or with any other third party agents except Hyundai authorized showrooms. I am complaining since 2 weeks now but all in vain. I would never refer any of my friends for Hyundai if this problem is not taken care of. I will also not stop complaining about it. And I would make sure that I don't buy any more cars from Hyundai.

I had my 2007 Hyundai in to my local mechanic for an oil change and they told me I needed a battery. I decided to have my husband change it in order to save some money. I turned out that the battery was okay but the terminal was not closing all the way. We went to several auto parts stores but none had the correct part.

We contacted our local Hyundai dealer and they said that part was not stocked or sold. We would have to buy a wiring harness that connected the battery terminal to the battery post and then to the starter at a cost of $380. I said that was absurd and would not buy it.

Luckily, my husband is handy and was able to fit a terminal with some sort of connection to the wiring harness. Because my husband had to put a non-Hyundai part on there is no cover on the positive battery terminal, I don't know if this could be dangerous or not; if you are expecting the protection of the cover, it's not there.

I have a 2011 Hyundai Accent which I bought April 1st 2011. Since I bought it, I have had issues with the rubber around the outside of the windshield, which started coming off 2 months after I bought it. I have had to get it fixed twice. The first time they glued it back, it came off again. The second time, they replaced the whole piece. Now December 2011, it is coming off again! I'm going on my third time. Then in August, I found out that it came misaligned from the factory and the dealer's solution was to put a shim so they could go in and align it properly, that took 2 months to fix and now my tires are warped because of it! By the way, I'm still waiting for new tires and it is now December!

I spoke to the dealership in order to look at my options, because I no longer want this car. I don't want to deal with the hassle of repeated maintenance (it's a brand new car!) and the solution to my lemon is to trade it in so they can squeeze more money out of me for a car that I've had for 8 months! This was my first brand new car ever. How disappointing. My old '98 Ford Escort gave me less trouble than this. 5 times to get your brand new car fixed in the span of 8 months! What a mistake. Never again!

My experience with Rick Case Hyundai in Duluth, GA was extremely horrible. I went in on Wednesday to trade in my very good condition 2007 Lexus GS 350 for a 2012 black on black Veloster. At first, Mr. ** wanted me to pay $1500 out of pocket for the car which was a no deal. So after hours of negotiating, we finally agreed on a title for a title. Then he tells me the car will be here on Friday. Friday came and went, and still no car. After waiting around all weekend, the car finally comes on Monday. But unfortunately the car interior was red! I was then talked into keeping the car to see if the red interior would "grow on me".

Two days later, I brought the car back because it did not grow on me. I asked Mr. ** that if they could change the interior color to black and he said they could for $1500. I politely told him no because it was not my fault that the wrong color car was ordered. Two hours later, I asked for my Lexus and the title back, and he said okay but I would have to pay a restocking and reconditioning fee of $599. I called my lawyer immediately and was informed that was ** and the dealership was only trying to make money off of me. After being constantly lied to and haggled, I told him no and patiently waited another hour for the keys to my Lexus.

As a military veteran I was hurt, disappointed and highly ** that the Rick Case Hyundai of Duluth, GA would give me such a hard time of simply changing the interior of a car that they wrongly ordered! Buying a car is supposed to be a great experience, but it was a nightmare. I hope Steven ** does not continue to take advantage of people and especially, veterans.

I bought new 2011 accent. The car stalled. It would not start. I have it towed to the dealer. I was told it is not under warranty and had too much oil. Hyundai North America was very uncooperative. I am po'd 4000 miles and seized engine. Thanks Hyundai for honoring your warranty. Not! See you in court. My advice to anyone is go Nissan!

I traded my 2007 Hyundai Santa Fe in for a 2011 Santa Fe Limited on May 5, 2011. I have now taken my 2011 Santa Fe into my local Hyundai dealer four times for the same problem of hesitating on acceleration or deceleration. The first time was the very next day after I purchased the vehicle. The team at the local dealership had bent over backwards trying to duplicate the problem without any success. The hesitating only happens in city traffic which is extremely dangerous. I have never had any problem on the open highway.

I now have over 8300 miles on the Santa Fe and continue to fear for my life when making turns or trying to get out of the way of traffic. I experienced this in some form almost every time I drove the vehicle. I was put in touch with the regional Hyundai rep to ask what the next steps should be. But I wanted Hyundai to buy back my Sante Fe or replace it with one that we were not afraid to drive. It scared my wife to the point that she would never get back in the SUV. This was my 7th Hyundai vehicle and my third Santa Fe.

My wife still drives a 2006 Sonata but not for long. I have never had a vehicle perform like this and I cannot continue to drive under these circumstances. As far as I'm concerned, this Santa Fe is a lemon. The regional rep was totally useless and failed to take any action other than refer me back to the local dealer. Driver beware, you should fear for your life when driving the new Santa Fe. I will never purchase another vehicle from Hyundai and I would recommend the same action to everyone considering it. Loyalty to Hyundai meant nothing to them. If it had been your family in the vehicle and barely able to get out of the way of oncoming traffic, then you would feel like I do, betrayed by Hyundai. Buyer beware!

Today, I got rid of my 2011 Santa Fe for a 2012 Toyota Highlander. Oh yea, they sold my Santa Fe back to the local Hyundai Dealer.

Let me start by saying that I have purchased at least 9 Hyundai vehicles since 2000. I have always been extremely pleased. Here is the issue at hand. On 2-06-08, I purchased a 2008 Hyundai Santa Fe from Mountaineer Hyundai in Beckley, WV. During this sale, I purchased debt cancellation insurance for $375. This was added in the purchase amount and financed for 75 months through Wachovia dealer service. In August 2011, I decided to trade in the Santa Fe for a newer model. As is customary for me, I called my auto insurance to see what vehicles had the best rates and also called the debt cancellation insurance to see how much of a refund I would receive after trading in the Santa Fe.

At this time, I was informed by the debt cancellation insurance company that the premium on that contract had never been paid. So, in fact, I had no policy that would cover me in case of a loss. I then contacted the Hyundai dealership and was told that since they had changed owners, they were not responsible for this problem and they hated that I was out of the money. At this point, I did go ahead and trade in the vehicle but I traded at the Nissan dealership. My question is this. Who is responsible for this? I paid for a service/product that I never received, if I had been in an accident and had a total loss, I would not have been covered and it was financed so it costs a lot more than $375. I have tried to figure out how to get my money back but no one takes responsibility for this.

I am filing a consumer complaint with the Office of the Attorney General in WV, which I know will have no effect, but at least it is on record. Over the years, dozens of family and friends have purchased Hyundai vehicles on my recommendation and now that will stop. I will from this point on, tell everyone the facts that have occurred up to this point and your future response or lack thereof to this letter. I also feel that it is my responsibility to inform the community that they need to check on their own contracts to see if their premium was paid. I know you personally didn't have a hand in this misrepresentation but you must stand behind the people who you choose to represent your product.

I am so very upset and disappointed over this situation. My wife had to quit her job due to a disability and I just keep thinking of how that money would have came in handy. Again, I'm very disappointed.

Respected Sir. I am one of your customer Sandeep **. I am working with **. As in service class I had dream of buying Hyundai I10. On 1st Dec 2010, finally I manage to purchase I10. On 3rd Sept, I met with an accident and there was some problem in my car. So, I went to one of your authorized center in Chandigarh (Carizma Hyundai) on 4th Sept. as per them loss was around Rs70,000. As there was breakage of head and they committed me it'll be rectified with in 15days. They had provided me with Job Card no: **, Car No: **. It took two months to arrange head. After 2 months, they called me and confirmed we have to put crunch shaft which will cost 30000. So total amount comes to be 100000.

I took my 2011 Hyundai Sonata into the Hyundai dealer service center with a problem on my auxiliary plug. I used a 3.5 mm auxiliary cable to connect my iPod to the car. After a couple of months, the cable had bad connection. Due to that problem, I bought a new auxiliary cable but the cable wasn't the problem. The problem was the 3.5 mm jack that is on the car. I brought my car to the dealer but they said they couldn't do anything since I didn't use OEM Hyundai auxiliary cable even though they knew the problem. So I bought the OEM cable, but after few months it didn't work well.

So I brought my car to the dealer and one of the staff brought three other staffs to check if the jack or the cable was defected; they all said there was no problem. Also, it is very obvious that their staff would say there is no problem. I am highly unsatisfied from this experience. I cannot enjoy my music in my brand new Hyundai Sonata. I should have my audio jack replaced with a new part and refund on the cable.

In September 2011, I purchased a 4 ton truck from Hyundai East Rand. I was told that the truck was 4 tons and therefore it could carry a load up to 4 tons. Upon receiving the registration documents I realized that the truck was registered as a 3 ton truck. When I inquired about this, I was told by the sales person, Allan, that this was a fault by Korea. Apart from them selling me the truck under false pretenses, the front cabin of the truck is not straight, the radio keeps skipping channels and switches on even when the truck's ignition is switched off.

The truck is sluggish and doesn't feel like a new truck. The engine is rattling, the interior is coming loose and the faults just continue. I have laid a complaint with customer service, but the guy, Sibusisu, just passes the buck and sends me from pillar to post. The dealer principal, Gavin, is not interested in talking to me to sort the problem out. They have taken the truck in for 7 days to identify the problems and they haven't given me a replacement truck nor have they compensated me for the loss of income. It is no fault of mine that they sold me a truck that is not up to standard. I need compensation and a 4-ton truck! !

I bought a Sonata and Santa Fe and both so far needed new transmission, water pump starter, and now the speedometer does not work. And I noticed the oil light never goes on even when there is no oil. Should a 5-year old car have so much wrong? I will never buy another Hyundai and will let everyone I know.

Airbag light on 2008 Hyundai Santa Fe is on, meaning airbag does not work. After researching this failure, it seems that this is a too common occurrence. Recall needed?

In the 9 months since I purchased my 2011 Hyundai Genesis, the navigation screen has frozen numerous times. The dealer has replaced the original unit with 3 other navigation units and did a software update on one of the replacement units. The last replacement unit was DOA (dead on arrival). I have spoken with the service manager at the dealer numerous times. I have taken the car back to the dealer too many times. I have written the corporate offices twice, and spoken to the regional manager several times. It has been more than 4 weeks since I spoke with the Hyundai regional manager and nobody has contacted me since.

I purchased a Hyundai i20 Magna from Joshi Automobiles Mohali Punjab. At the time of delivery, several things were not provided to me though they said they'll deliver it to me within few days. Even when I got my car insured from Joshi Showroom twice, every time, the insurance policy was sent after 6 months. Now, about the tire problem, the tires they provided me with the car were of zero quality. Just after 3 months, the tires got punctured not just one or two times. In fact, all tires were getting punctured twice or thrice a week. I lodged several complaints but there was no action taken by the dealer. Just for show cause, they issued me a fake inspection report.

I purchased a new 2005 Hyundai Elantra GLS in 2005. I also purchased the Hyundai factory extended warranty which covers most of the parts and systems for 10 Years or 100,000 miles, which ever comes first. In the past, I have been very impressed with the customer service and support of Hyundai owners by Hyundai Motor America. However, their new CEO is apparently abandoning the policy of supporting their customers and their good will. Just after the car passed the 100,000 mile mark, the car's thermostat worth around $13 stuck and the radiator was fried. There were no warning lights to alert me to stop driving the car as it was overheating.

My Hyundai dealer wanted almost $1,000 to replace the thermostat and radiator. I almost fainted. I called other Hyundai dealers and they told me they heard of this occurring on other Hyundai's the same year and model as mine. I called Hyundai's customer connection line. After reviewing the case, they refuse to offer any relief. I also noticed that in the customer satisfaction surveys, Hyundai formerly sent their customers after service was done on their car to ensure dealers were doing a good job have ceased. No wonder Hyundai has dropped off the list of America's 10 Best Selling Cars in 2011 and only has about a 5% share of the US auto market. Taking their valued customers for granted will most likely cost Hyundai dearly in customer loyalty and repeat business.

I was sold a new lemon 2010 Hyundai Elantra with a defective electrical system. If the car is not started every day, the short in the car runs the battery down. This has happened 4 times already.

Hi, I bought a used 2005 Elantra with 28 thousand miles on it in 2008. About a year later (approx. 38K mileage), the airbag light came on when a passenger was in the front seat. The dealer said it was a recall item and gave me a rental while the seat was sent off to Ca for repairs. Within a year, the airbag light was coming on again intermittently when a passenger was sitting in the front seat (mid 40K mileage). The dealer said their was nothing they could do about it without seeing the light on. So every now & then when the light was on I was sidetracked to the dealership, but the light would go out before reaching them.

Finally, last year the light stayed on long enough for the dealer to see it on. That's when I was told the light did not need to be on to report the problem, but now the warranty had expired and I would have to pay for the repair! I reminded them about telling me the light had to be on and they played dumb like they never said it. Well, after a complaint to the manager they agreed to fix it for free as a goodwill gesture. Here we are about a year later (57K miles) and the airbag light stays on most of the time now.

I called Hyundai USA to see what should be done as I have lost faith in the dealership. I am afraid they will simply unplug the airbag and I would never know! Hyundai USA in Ca. said I need to take it to the dealer and pay for a car inspection before they could look into the case. What can I do about this safety issue? Do I have a legitimate case for legal action against Hyundai USA or the dealership? PS: all I want is to know that the front passenger airbag will work in the event of an accident.

My 2004 Hyundai Sonata broke timing belt twice and had major engine damage done because it is an interference engine. I called Hyundai connect and spoke to four different people about this problem and each one had a different story but they all agreed that they will not do anything to help. Manager said she did not know if it is a Hyundai problem that caused this but they will not take care or because it's out of warranty nor would they help as a goodwill gesture to provide me with consumer loyalty. The people there are trained to say one thing and one thing only. They can't help nor will they change anything to try to help.

I have a 2002 Sante Fe. It was a recall because the back end rotted. I did not know about this, so I took it to my mechanic because the vehicle was not driving right. He called me to tell me that the back end was rotted. He called Hyundai to see if it would be covered under a warranty. They said it was a recall, so they would take care of it.

I had it towed at my expense. I had asked if I could get vehicle on loan and they said they don't do that. It was not my fault that this happened, so why do I have to pay out of my pocket when it was a defect on Hyundai? It is going to cost me around $300 for a rental. This is bad customer service. Please let me know if this is the policy. I am being put out because of a problem that Hyundai caused. I am very upset about this. What can you do for me. Thanks for your time in this matter. I do not want to bad mouth your company for bad customer service.

I'm sending this email as a complaint against the Hyundai dealership in Plano Tx. (909 Coit Rd , Plano). One of your employees, Nicholas ** has a Pending Felony charge (Family Violence-Strangulation) and has also been arrested for Grand Theft Auto. This employee is giving Hyundai a bad name and owes me a sincere apology.

I personally went in to Hyundai on October 7th (Friday) to order a manual for a 2011 Sonata. The man took down my information (name and number) and told me it would be in the next week (most likely Tuesday). I left and never heard from him again. One week later on October 14th, my girlfriend, Jessica ** heard from Nicholas ** (her ex husband) a salesman that works up there. He works in a completely different building than the parts department where I placed my order for the manual. He texted her and told her that "her" manual is in, but that I wasn't allowed to come pick it up. He said that I made "a scene" when I went to place my order for my manual.

Nicholas and Jessica ** are separated, and have been for 6 months. Their divorce will be final in December. Nicholas is still very upset that Jessica left him and sees me as the reason for it all. When in reality he is the one to blame. But I came in as a customer that day needing a manual for our Sonata. I didn't even see Nicholas on the day I came in and I didn't want to. He claims I made a scene. The "scene" he is referring to, is when Tarrah (a salesperson) was assisting me to the parts department and helping me get what I needed, she asked my name and I told her who I was.

She immediately made the connection of who I was. Nicholas had told her, other employees, and his managers all about his personal life; making up "off the wall" comments and stories about me and his ex-wife. But I didn't come up there to discuss this. When Tarrah told me all he said about us (slandering Jessica and myself), I simply told her none of what he told them was true. I then placed my order and left. That's when Jessica got a text from Nicholas about the manual even though he had nothing to do with the order I placed.

He got my information (cell number and order I placed). I'm angered by this because it is an invasion of my privacy. He is a salesperson and he shouldn't have had anything to do with my order. Jessica didn't place the order, I did. And I went up there as a customer. Not even wanting to deal with Nicholas. I just wanted my manual. So Nicholas then told Jessica that since I made a "scene", I'm not allowed to come pick up my manual or else the police would be called.

I was furious and outraged. I never spoke with the manager and was never contacted directly by him. Jessica however was contacted again this time by the manager Roosevelt, and told him "my side" of the story. She told him that she and I were willing to sit down with him and review the security camera where I made this "scene" they were referring to. The manager said "that it wasn't necessary".

Jessica told Roosevelt (manager) that I planned on going to corporate offices and complaining. That's when he stuttered over his words and quickly said he would have someone call for my mailing info and credit card number. A few days later, I received a call from someone in parts asking for my billing and shipping info. I could have just driven right back up there and dealt with them personally, but not wanting anymore drama, I gave him my info. I asked when I was to be contacted by the manager, and he said he had no clue. And when I called the next day to speak to the manager, I got the same answer, "He is with a customer" or "He is busy at the moment". That is why I'm going over their heads and coming to you.

All I wanted was my manual. I expected an apology from not only Nicholas, but also the manager. But I have yet to receive one. I came up to Hyundai as a customer, and was treated like a criminal. When in reality Nicholas ** is the criminal. He has been arrested for Grand Theft Auto, and was recently arrested for Family Violence charges (strangulation to Jessica), the charges for this recent one are still being processed. Nicholas has a temper and he hasn't gotten over his separation from Jessica. He and his manager are giving Hyundai a bad name. I expected to be treated like everyone else, just a customer, personal life aside. My family does business with Hyundai and has for years. It's just a shame that a few people can change the way we view Hyundai. I need an apology.

Customer service for Hyundai is rude and has no interest in creating goodwill with customers. I called because my 2002 Santa Fe had its crank position sensor shorting out. They had a recall on some Santa Fes but not on the VIN I owned. If you own a 2002 model, get it checked out because the car died while my daughter was driving down the road. This is a very dangerous position to be in. Total cost is $1,4010 (from dealer for repair).

On August 2011, the dealer offered me two tires, if I purchase the Hyundai Azera 2006. The tires that the car has, is in bad shape. With this deal, I purchased the car. Two months have passed, and I still have not received my tires. I have called them numerous times, spoke with the salesman, Brandon, the manager, David, and I recently called Michael **, the customer satisfaction rep. They have not returned my call yet, and I am still waiting for my tires. My tires have no threading, that is why he offered the two tires. It is now November 2011.

Hyundai Santa F 2007 Sun Visors fall off while driving. It was very dangerous!

Hyundai doesn't want to replace them free of charge because it's out of guarantee, a 4-year-old car! They are defective and this is not an isolated issue. Many many customers are having the same problem. You just have to Google it to see. Actually, they have already recalled Sonatas for this same problem, but not yet Santa F. So the customer has to pay for it! This part is over 100 dollars each plus installation. I've never heard of something like that happening to any other car. I have a Toyota Corolla 2001 and visors are perfect!

The Hyundai Customer Connect 800 number staff is there but not really to listen to the customer and offer a solution for you, they are very happy to tell you that you are out of guarantee and that they cannot help you any further and that it is their "final decision" quoting the second supervisor I talked to. She did not want to transfer the call to her supervisor, but finally did. Then I got a so so answer. Basically, they want me to go to the dealership spend the money then I need to fax some documentation to them and they will see if they can reimburse us the money. They call it "Possible Good Will Consideration" but I have no guarantee that they will reimburse the money. It was unbelievable. Why customers have to pay for a problem caused by the maker of the car.

Driving with bright sun facing you is not fun and it's very dangerous! You can easily get into a car crash and not being able to drive the Santa F, until this is resolved. I had out-of-pocket money in very hard financial times when it's not your fault. It is so unfair.

We have a new Hyundai Sonata purchased 4.31.2001. We currently have about 12,000 miles and the tires will not make it though the winter.

They have been rotated as per instructions, the wear on the tires is even. Have had no satisfaction from dealer, they wanted me to rotate at 3K. Tires are Kumho Solus 94H M+S. Why should new tires on a new car not make it 20,000 miles before they have to be replaced?

I bought a Hyundai i20 in March 2010. Its total running is about 40,000 km, and I have been facing lots of problem with it. At 21,000 km, I was facing engine problems. Now at 40,000 km, it's repeated again. The company is making excuses that this will not be covered under warranty. Please guide me where I should go to resolve this problem.

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

I am using a Hyundai (I-10) car, about 2 yrs old. It has a major defect since I bought the car. I sent it to the showroom many times where I bought it from. But my prob is not yet solved. Due to this problem, I am putting a case against your Hyundai company.

I have booked a Santro Xing (GLS) on 09/29/2011 with a scheme (insurance & registration free with accessories) from BM Hyundai, Dehradun (Uttranchal). On Oct. 24th, 2011, I have visited the dealer after discussing with sales representative to take the car. Firstly, they made me wait from 15:45 to 20:40. Hours later on, they told me that the scheme on which I had booked the car won't be provided now as the scheme has changed. I told them that I have the receipt of the advance booking amount but they were not ready to listen. Moreover, they asked me to deposit extra 2000 bugs for that scheme with it. They haven't provided me corporate discount of rs.2000. Moreover, the manager was not ready to meet/talk to me. After all, I have left the corporate discount and picked the car. They told me that 3.5 liters of petrol is in tank, so I moved towards my home which is about 10 kms. away. On the midway, the car stopped where there was no petrol pump nearby and I was alone. Somehow I managed to get help from a stranger at around 21:30. I called the SR who was dealing with me but I got no appropriate response. I am really disappointed with the pre-sales 7 after sales service. Later on I realize that I have done a mistake by taking a Hyundai car.

I agree with the gentleman's statement on 10-19-2011. I also have a 2008 Sonata and the sun visors after about 2 years started to fall about half way down. It's very annoying especially while you are driving. First, it was the passenger's visor and then a few months later the driver's visor. At first I thought that the kids were just admiring themselves but then my side started to do the same thing. That's when I knew it was an equipment problem. Hyundai fixed both visors because they were still under warranty. Now I'm having issues with the ESC light coming on and that's why I'm doing research tonight. Thanks.

My wife has a 2007 Hyundai Santa Fe and it has only 30,000 miles on it. The tires needed to be replaced at under 20,000 miles. The left valve cover gasket was replaced at about 27,000 miles. The pan gasket was replaced at just under 30,000 miles and now at 30,000 the generator was replaced. All these were under warranty at the dealer but a well made vehicle should not have required the above repairs at the mileage stated. I would suggest that my wife not purchase another Hyundai.

This is the worst experience. I'm having a complaint regarding the purchasing of a car. My sales consultant is not providing me feedback nor is he picking my calls. All my payments are clear and I'm not getting the delivery of the car. There is also an issue regarding the vehicle number registration. I want someone to resolve my problem a.s.a.p.

I bought my daughter a new 2004 Elantra GT. The dealer have not been able to correct a starting problem with the vehicle. The dealer could not solve the problem while the vehicle was under factory warranty. And until this time, the dealer have sold us parts that we didn't need, saying that the various parts would solve the starting problem. Nothing they have tried have worked. Never will we ever purchase another Hyundai.

I had an oil leak at 40,978 miles only. Owned and well-maintained, I was told it was a bad crank shaft. I will need a new motor, but they will not cover it, saying there was a sludge under the valve cover. The first mechanic (not Hyundai) said it was very clean. I am waiting now for 5 weeks for a resolution.

I purchased a 2007 Hyundai Sonata in 2008. My daughter has a 2006 Hyundai Sonata that she purchased in 2008. Her sun visors broke and hang down in the way. Now my driver side sun visor is broke and hangs down in the way. If this was just one vehicle, I wouldn't think too much about it. But now it has happened to both of us. The metal bar that the sun visor is on just will not turn in the plastic part to go up and down. And the plastic part broke. I did call Hyundai at 800-633-5151 to see if there were any recalls. I was advised by Jared that there were no recalls. I think there needs to be a recall, because I am sure it cannot just be our 2 cars. I did ask if there was anything that could be done. My car is over the year and mileage (64000). Thanks.

I purchased my 2005 Hyundai, in late 2004. Since the day I owned it, I've had trouble with it, like from only 2000 miles on it the engine had a noise. I took it back 4 or 5 times, and they kept saying they didn't hear anything. Well that is wrong, because the service manager that was there at the time heard it. I want to know what happened to him as he is no longer there.

I went back one time to get my oil changed and found out that they only changed the filter and not the oil, which I could prove, so I made up my mind that I would never go back there for service. Now my car has only 48,000 miles on it and I have a real bad noise in the rear end. I took it up to them and they told me it was under warranty. A couple of hours later they called me and told me they would not fix the problem because of not having it serviced by them. The car would be serviced for as long as I owned the car, not by Hyundai but by my own service person, which should not matter because by law, you don't have to bring it to the dealer.

This dealership has had a lot of problem with people over warranty work. I know of at least 13 people. The dealership has a bad name to begin with. Now that my car is 6-years-old, I am going to let people know just what kind of cars they have and how the warranty is nothing but a rip off. If I could talk my wife into it, I would like to paint the dealer's name on the car to show what kind of junk it is and also let them drive it. Maybe thus I could stop another person from making the same mistake I made by buying one.

You know it is a shame that when a person buys a car or truck, the first thing they look for is the coverage it has. By then if ever something would go wrong, they would not to be ripped off, like people from this dealership and the company. I will post on the internet and facebook for people to contact me, so like I said, I might stop someone from getting one of these cars. All I could say is thank you for reading this letter and to let you know my true feeling about a Hyundai.

I bought a 2007 Hyundai Santa Fe brand new. At 26,000 miles, I had to change the breaks. At 30,000 miles, the tires were so worn out even with rotating them. Also, the TPMS light came on and is still on. At 35,000 miles, I had faulty fuel level sensor light up and check engine light is on. I'm very, very disappointed and will never buy Hyundai again. The car has only 37,000 miles on it right now.

I bought the car in November of 2010, and it's been a bad experience since having thought of buying the new car from Hyundai. My car has been taken four times for A/C problems to Hyundai, but still the same problem persists. Secondly, the car is has started to get rusty within nine months' time, and there was no one from Hyundai to talk to with authority.

I purchased a Fluidic white car from Mody Hyundai (Malad W) in Mumbai, India. It was delivered to me on Sept. 7th, 2011. My car registration no. is **. I drove my car the 1st time on Sept. 10th when the car broke down at 3 in the morning. The gears refused to change. It would not change to any of the gears and the car stopped. I waited for 45 minutes on the road and finally I could drive my car. My car again broke down on Sept. 17th. This was the 2nd time I drove my car. The same problem persisted. The gears were not changing. I called the Hyundai guys and they insulted me when I went to their off in Malad West. They said that maybe I was changing the gears by pressing half clutch.

My car broke down the 3rd time on Oct. 8th when I went to hotel Sea Princess. The valet guys said that the car refused to start. They pushed started the car and I got my car home. I finally called the toll free number for Hyundai on 25th. They took my car to their service station (Mody Hyundai) at Goregaon W. Even the Hyundai guys could not start my car. Nobody bothered to call me and update with the status of the car. I kept calling the Hyundai sales people. Finally, they called me on 11th and said that there was a problem with the starter motor, which they will replace. I kept telling them that there was a problem with the gear box but they did not listen.

They, I again called on 12th. This time, they confirmed that there was a problem with the gears too and they would replace it. Hyundai got my car on 13th with a scratch on the front. This time, they blamed me saying that the scratch was on the car when I was driving. I refused to take my car and told them that I will accept it only if they remove the scratch. It has been a very embarrassing situation for me when my car broke down thrice in the middle of the night and once at a 5 star hotel. I requested the Hyundai guys to replace the car, as I had not even driven the car for 100 kms. and I faced so many problems. However, they refused saying that since it is under warranty, they will replace the parts and give my car back.

Since I stay alone in Mumbai and work at night, it is very risky for me to drive a faulty car which breaks down every now and then. I request you to help me get my car replaced from the Hyundai people as this is bad customer service.

I have a 2006 Sonata and the paint is coming off in large flakes. I was told that it was defective by 3 separate body shops and Hyundai refuses to do anything about it. I now have to have the car repainted at my own expense.

There is a recall for the passenger airbag seat sensor not detecting correctly in the 2008 Hyundai Sonata, except for my VIN. I have the same problem as described in the recall. The windshield has a dip in it which makes it hard to see during a rain, since the wiper does not work well in that area.

I went to buy a Hyundai Elantra and after haggling over the price I was guided to a used Hyundai Elantra. I was interested in MPG and this used car had some remaining warranty and looked pretty good but they still couldn't get it to a price I could afford. So they asked if I did have a trade. I told the salesman I had a 2004 Civic which is not running, motor frozen. They said that's okay and added it as a trade to bring the financed price down to what I could afford.

We sealed the deal after a full day of bull**. Three days later, the dealer called me and said it's not a deal. They would not mail the agreement to the main office. I am so angry with Hyundai after being a previous owner of a 2010 Sonada. I will not go back. I was going to contest this reversal of signed agreement but I would have had to get a lawyer and I couldn't afford it. I now tell anybody that will listen to not buy at City Hyundai of Tallahassee, FL.

I had taken our 2009 Santa Fe to the local dealer for what we thought was something that needed to be addressed. We first noticed that every time we turned the AC on, we would get a musty smell through the vents. The dealer did duplicate the problem, but had told us that there was nothing wrong and the evaporator drain was clear, and that for a $100.00 they can possibly fix the problem. This was no guarantee that they could fix the problem.

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years.

Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

I'm a Fleet Manager for a global company which I'm not at liberty to divulge. I have four 2009 Hyundai Tucson and five 2005 Santa Fe within my fleet. I discovered that both of these models share the same problems such as the A/C not working properly and worst of all, transmission problems on both standard and automatic. So I did my homework, and found out that they had recalls on transmission-related components and needless to say, once these components break, so does the transmission. Currently, I have one of our Santa Fe parked in our local dealership, waiting for a transmission for over four months now. I was advised that Hyundai has an "International Back Order", on all Hyundai Parts out of Korea. I advised my company never to buy Hyundai anything ever again.

After spending over $20,000.00 on parts and labor, I caution anyone from buying Hyundai vehicles.

My Santa Fe Limited Edition 2009's door panel on the inside driver side was peeling (top). I notified Hyundai parts department and a replacement door panel was ordered. Upon installing the panel, when I arrived home, I noticed the door panel did not match with the other door panels in my Santa Fe Limited. I immediately called Hyundai to inform them of this. I was told that the proper door panel would be ordered. I received a call from Hyundai informing me that they were unable to get me the proper door panel for my Santa Fe Limited Edition.

In February, I purchased a 2011 Hyundai Elantra Ltd. I was looking for an efficient, low MPG car and was pleased to hear that Hyundai offered a car with up to 40 MPGs highway. I don't feel that I do get the best mileage for combined city/highway, but this is not my issue. Last month on September 8, 2011, I hit a pothole. I called AAA and was informed by them that I had to be towed because there was no spare. I was shocked. I had to be towed, waited for the Mobile station to order a tire and was 1 hour late for work. I have found that the Continental, low-profile tires do not stand up to wear and tear, as my 2001 Honda Civic did. I had to change the tire because of a bubble and then had to change the tire because of the pothole. I am upset, not only because of the poor performance of the tires, but the main issue is that Hyundai misrepresents the product by not informing people that they are purchasing a car that does not come with a spare or a donut. They also do not cover towing with their road-side service. If I had not had AAA, I would have had to pay. I ended up with different tire, than the Continentals because they were not available, so I have an odd tire, all because I could not wait to have the car repaired. I called Advantage Hyundai in Bethpage, Long Island and was informed that the Hyundai Elantra no longer comes with a spare and only has a pump with some sort of sealant. They also told me that the spare would cost $380 if I wanted to order it and it was on back-order (could it be that others want a spare as well?).

I understand this is a new trend in auto manufacturing (Chevy is doing the same), but my contention is that this should be made aware to the prospective purchaser of the car and told that a spare was an option and that the weight of the tire would bring down the MPGs for the vehicle. I find that this is fraudulent advertising, since the reason they can get up to 40 mpg for the Elantra is because they eliminated the weight of the spare tire.

Now, I was lucky. I could have been somewhere up in the mountains, where I had no cell service and needed to change my own tire. What would I have done then? This could be dangerous. I have read articles claiming changing a tire on the road is dangerous, but if you are in the middle of nowhere, then what? I don't think that I should have to pay for a spare. I have contacted the customer service online from Hyundai and have been told that I need to go to my Hyundai dealer to buy a new tire and then they will determine if I should get a credit for it. I find this unacceptable.

I have only had this car since February and have a lease for more than two years. I have not saved money on the gas and have spent a lot on tires. I don't want to be towed again. It is upsetting and there is no way I can break my lease. What are my options? I am sure that others have this problem, as well. I have asked people that I have seen in the street if they were informed about the missing spare and they have told me that they did not know that they didn't have one. I really need to resolve this. This is the first year that auto manufacturers are doing this no-spare thing and I think that I had a right to be told. I may not have taken the car and gotten stuck with this lease.

I have a 2006 Sonata and the paint keeps flaking off. Is anyone else having this problem? I took it to a couple of body shops and they all say it is a defect. Will Hyundai cover this?

I bought a 2011 Hyundai Elantra in Feb. 2011. The only reason I bought this car was for the gas mileage advertisement, 29 city/40 hwy. I was getting 22 city and 40 hwy. This was acceptable, even though the city was 7 miles lower. After my 3000 mile oil change, I am now getting 16 miles city. I have taken my car to the dealer. They said they could not gauge city driving. I asked them what is the problem. They tested the car on the highway going 30 miles. They said they averaged 34 miles. I am totally dissatisfied with the low mileage. Most of my driving is city/partial highway and I am hard time living with this situation. In 2010, I had a Nissan Altima, loaded and got 18 city miles and in the mid 30's highway. Presently, I am averaging 177 miles to 10.5 gallons of gas. Is there anything I can do about this?

I bought four units of Hyundai Starex at my country, Malaysia. My Hyundai Starex MPVs were registered under Malaysia numbers. I bought the first two units in 2009, another unit in 2010 and another unit in 2011. Now, the first unit, that has 178,000 miles, encountered some problems. Whenever I made a turn, the vehicle is moving and it is becoming dangerous. I also have problems with the aircon compressor. My question is, are these two items still under warranty?

Malaysia Hyundai's slogan is very attractive: Warranty under 3 years or 300,000 miles. But when I made a claim, they said, "sorry, there is no warranty for your vehicle." What? No claim? My vehicle has never been in an accident before. Apparently, your slogan is only meant to cheat us. I am very disappointed with Hyundai Malaysia.

My window washer system has failed three times. After taking it to Jon Hall Hyundai for two times, now when I pour the window washer in the reservoir, it leaks right out. Now the dealer is making me wait over a week for a third warranty appointment. I called the corporate office, and they took my complaint, but they said it would take three to four business days before they will contact me. That's about as long as the dealer is making me wait to try and fix my problem for the third time.

I purchased a 2010 Santa Fe GL 3.5L AWD in March 2010. Two weeks into my purchase, I brought my Santa Fe to Burlington Hyundai to inspect. They changed a part of my muffler. When service was done, I started my vehicle, and I found out that it had the same noise that I thought they had fixed. I eventually gave up, as I was being met with response that "we can't duplicate the problem".

On May 2010, I was running an errand when I came to make a right hand turn, and my vehicle started "bucking", almost like a horse, going fast, going slow and almost stalling out. I coasted into the gas station, where I called roadside assistance. I sat for an hour waiting, and I decided to fill up my gas tank, the tank took 52 liters, so this confirmed that I didn't run out of gas. I started my vehicle to move it to a more accessible place for the tow truck, and it ran fine. I drove it to the dealership in Burlington. At this time, they reset the adaptive learning on my truck. I reported this incident to Hyundai Canada, the representative I spoke with assured me that they would call Burlington Hyundai, and work with their technicians to help resolve the problem. I never received a return call from either party to know the outcome.

In the winter of 2010, I was concerned. I was stopped to make a right hand turn when my truck jumped forward, even though I was applying the brakes. It almost sent me into the oncoming traffic. I brought the car to Burlington Hyundai, and of course, they couldn't duplicate the problem. After several service visits, I was continuously told that they could not duplicate the problem. I began researching the Internet to see if anyone else have problems. That was when I found the technical service bulletin (TSB) on my vehicle. I emailed every email address I could find on Burlington Hyundai's website. I called another dealership in St. Catharine's, where I spoke with their service manager. He confirmed the TSB.

After my emails to Burlington Hyundai, which included links to TSB's, I finally got a call from the service manager. He did not admit to any problem with the Santa Fe, until I mentioned that I spoke with the service manager from St. Catharine's. He finally admitted to the TSB, and told me if there was another problem they will change my transmission. I decided to take my vehicle to Hyundai of Oakville for service. The symptoms are always the same; loud clunk on a cold start, often it is a loud bang, my vehicle actually moves forward, hard shifting between second-third gears, and most recent event was a delay in acceleration.

I was changing lanes, when I pulled out into the lane. My truck didn't accelerate; I stepped on the gas harder and it finally jerked into gear. I was almost accidentally hit by another vehicle. Hyundai of Oakville has asked for my patience. They have encountered another Santa Fe with similar problems to mine, and they are investigating. The problem with my new truck is still unresolved 1and a half year later. I fear for my family's safety. I don't trust my Santa Fe, and I fear an accident will be the result to the above problems.

I was the owner of Hyundai i10 sport model. Yesterday, I sold out this car, and today, I have book for an i20 Asta but the staff of Arvind Hyundai Showroom in Bilaspur are ignoring my request for exchange bonus. I know very well that this is a policy of your company. I had already taken this benefit at the time of purchase of my i10 model. Besides this, Krishna Hyundai Showroom in Korba agrees to give Rs. 15000 exchange bonus so kindly direct to Arvind Hyundai Bilaspur to process for exchange bonus.

I had my inner CV boots replaced which were under warranty. After Hyundai's service department fixed the inner CV boots, my car broke down about 2.5 weeks later (it seemed like a transmission problem). I had to have the car towed. They claimed they fixed something, without giving me any detailed information and it broke down again 1 week later (I had the same exact feeling of the transmission when it broke down, where I had to have it towed again - this is very frustrating and is extremely dangerous! The service manager informed me that the axle was broken on the first time it was in and it was fixed. The second time around I received numerous answers on what was wrong. They have claimed to fix the accelerator now, but there are several new problems. I did not have one issue with my car before taking it in to Hyundai for service. Now, we cannot figure what is wrong exactly because the computer seems to be malfunctioning. I have had the spark plugs and wires replaced.

I bought a Hyundai i10 on 31 Dec 10 and the air conditioning unit is not working properly ever since. I complained several times but it has not been rectified until now so I am very unsatisfied with i10.

In 2006, I bought a used 2004 Hyundai accent automatic from Thrifty Car rental. I had the car checked through by Hyundai and they confirmed it was in perfect shape. About 6 months ago, shifting became very hard and sometimes the transmission would refuse to shift gear even if I had shifted it with the clutch. Problems got worse. I took it to Hyundai for a diagnostic test and was told it needed a new transmission which would cost $3,000.00. As the car is so old, I opted for a used transmission and took it to a shop where my husband had his transmission replaced.

By now, it is 3 transmissions later, 1 computer later and the car has been in the 2nd shop for 2 weeks with a highly recommended transmission expert and it is not working. I sent 2 emails to Hyundai last week and never received an answer. I called today, on 9/23/2011, and after some back and forth, I was told that there is no recall and that they could not help me with the car. In the meantime, I checked online and found a lot of people complaining about transmission issues with exactly that 2004 car. Pages and pages, so there obviously is an issue.

My son, who is learning to be a car mechanic and therefore has access to information we "normal" people do not, also found information on major issues with that year's transmission. Yet Hyundai insists, there is no campaign on it, so there is nothing wrong on their end. I have been driving Hyundai since 1996 and loved that car, that is why I bought another one in 2004 but that car is proving to be quite a problem. Hyundai is certainly shattering my opinion of them.

Hyundai is the most morally corrupt of all car manufacturers. In my experience, our 2002 Elantra had multiple catastrophic failures under warranty. This could have resulted to injury or death, since the failures occurred while the car was in traffic. The first three occurrences were due to defective fuel injection. After three attempts by a completely inept dealer (Antwerpen of Clarksville, MD), it was finally fixed. The most recent was the breaking off yet again in traffic of a highly corroded front control arm, leaving left front tire separated from the axle and the car out of control. There was a recall issued in 2009 (ID# 09v125000) for this very problem. Antwerpen claimed to have done the recall work on my car when I took it in to them for service in February 2010 but the failure occurred despite this. They tell me now that all they are obligated to do is to repair the vehicle. I feel this car will never be safe to drive and I have asked them to give me a fair financial offer for buying back this defective car at its present value. This has been rejected.

I am an owner of a Fluidic Verna CRDI. I delivered it from SS Hyundai, Mavelikkara two months before. After one month, my a/c pipe got bent and holed resulting on the complete gas drain out. Even after at the time of service, the service center was not ready to replace the a/c pipe. They were asking Rs7000/- for replacement. Also, extreme black smoke is coming from the exhaust itself. What should I do?

I bought a Hyundai I20 from Hyundai Culemborg - Cape Town. I took delivery on 30 July 2011.There was a noise coming from the steering and I informed the dealer.The noise got worse as I drove the vehicle.I was told to take my car to another dealer and they told me to take it back to Culemborg to sort out. I was then told to book my car into Milnerton, Cape town, which was inconvenient for me.Something was only done when I took my car into the dealer on Saturday, 10 September and asked for the manager.Eventually, my car was collected on 14 September. I was told it would take a day to sort out.I was then called on 10 September to say the part will only be arriving on 26 September and I would get my car by the 26 or 27 of September.

I was offered a replacement car to use in the meantime, but an automatic was delivered. I do not drive automatic so I asked for a replacement which was brought to me.The two left hand doors don't line up either.Surely, a new car should not have these problems.These cars should be checked before arriving at the dealers, and clearly, this vehicle has not been checked correctly.I am paying a lot of money for a new car, which does not seem new. A new car should not need to have a part replaced! I am very dissatisfied with the entire experience of buying a new car at Hyundai. I requested a new car and was told I would not get one.I will be taking this matter further.

In July, I brought in my car (barely 2 years old) because the seat was tearing. The dealer said I would have to wait for a company rep to look at it. I called in August and got the line that they would call me back. I just called in September and got the same "we'll call back" answer.

On Thursday, 04 Aug 11, I had my 2008 Hyundai Santa Fe inspected and was told that my car failed due to extreme wear on my tires--only on the inner edge, the rest of each tire was fine. I was surprised because I only had 35,000 miles on them. I was told, "We see this all the time, you know? New England Roads." I bought this car brand new and this is the second problem I have had with it.

At my last oil change, my rear brakes had to be ground, which cost me $95.00, because they were stuck in the open position. I never would have even thought of having brake problems because, at that time, I only had 30,166 miles on it. Again, I was told, "We see this all the time." The mechanic had my tires off, and on a checklist that I got that day, all four of my tires were okay; they don't need to be replaced. If some wear was not noticed at that time, I cannot imagine how my tires wore the way they did in less than 4,000 miles. I only drive 12 miles to work and the rest are highway miles.

If the mechanics see these kinds of problems all the time, isn't it possible for this to be a manufacturer's defect and not due to New England Roads, my failure to rotate them every other oil change, or alignment problem? These were the reasons given to me for how the tires got as bad as they did. I had them rotated at 21,659 miles and my tires and brakes were fine at the time, but that still doesn't explain the amount of wear on my tires in that one area. It seems that my tie rods and ball joints are passable.

This is my third Hyundai, but this is my first brand new. My first was an Elantra, and when I traded it in, I had over 80,000 miles on it. It never failed inspection for anything, I never changed the tires, and I drove 40 miles to work every day. The only thing I had to fix were my front brakes once. My second Hyundai was a 2005 Santa Fe. I bought it with 13,000 miles on it, and again, when I traded it in, I had more than 86,000 miles on it. It never failed inspection and I never had a problem with my brakes or tires. The only major thing I had done was the timing belt at 60,000 miles, and only because it was recommended, not necessary.

It is now 15 Sept 11 and my control arm is rattling. I am afraid to take it to the Hyundai dealer because I know that they will find a way to blame me for it and charge me.

I have a 2011 Gen Coupe 3.8, purchased in Oct 2010. My steering wheel started peeling about 3 months ago (around 7,000 miles) and I brought this issue up to my dealership a little over a month ago. They said, "Hey, that's not right, and wont get any better. So the way Hyundai does things, is to take a picture, and send it to the regional manager". About a week later, I got a call from the dealership saying the Hyundai representative denied replacement. I was a little upset, but the peeling wasn't too horrid yet.

About a month down the road, the peeling has gotten really bad, and it's about 2 inches long, and wraps halfway around the wheel. You barely touch the spot, and this black plastic just falls right off. I brought my car in again, for a new picture/replacement request. The representative again denied it. And the dealership said, "He's denying it because they have no fix right now, Hyundai knows it's an issue and will just happen again if they replace it". So I'm stuck with a crappy peeling, ugly steering wheel now. I even called Hyundai corporate and they said the regional manager has the final say.

Way to go Hyundai, some 10 years/100k warranty you have there!

Engine in my 2011 Hyundai Veracruz SUV blew up at less then 6,000 miles on the odometer. Leaving my wife and 20 year-old daughter stranded in West Virginia while in route to Savannah, Georgia.

My 2007 Santa Fe has very opaque and faded headlight lens cover. I am told it is not covered under warranty. It is not a wear item. It should have the same warranty as the bumper to bumper or paint since it is exterior.

The noise in the roof of the car, right above the driver area, started about six months after I took ownership of a new 2011 Sonata Limited. The noise came and went at first but worsened as time went on. I informed the dealer about the noise when I brought the car in at 15K mile service (routine oil change and tire rotation was handled in another local shop). The dealer claimed that additional padding was added. The noise condition did not improve.

I brought the car back for the noise issue several weeks later (the dealer supposedly replaced the padding) but the noise condition did not improve, in fact, it worsened, potentially due to the loosening of the roof liner. I brought the car back to the dealer for the third time. They worked on it for a day and informed me that they couldn't eliminate the noise so a new roof liner was ordered. I brought the car back the fourth time to have the roof liner replaced but the noise condition remained. How many (more) times do I need to keep bringing the car to the dealers when they cannot fix the problem?

I purchased a new Hyundai Elantra with hands-free bluetooth . We cannot use it because our cell phone will not stay paired to it.

Hyundai cannot tell us what cell phones are compatible and can offer no solution to the problem. Spoke with dealer and Hyundai . Seems they have a system which can't be used..

The "controller" on my rear seat air conditioner failed. The dealer (Gentile Hyundai) ordered the part on July 12, 2011. Today is September 6, 2011, and we still do not have the part, not withstanding that in our part of the country we have record heat. The service department person (Candice) has done a great job in keeping me informed when I called, but Hyundai corporate office apparently does not have to deal face-to-face with the customer. Obviously, they have a different set of customer relation values.

I am now retired, but for the last 24 years of my work career, I served as CEO of various manufacturing companies. A few of these were involved with the automotive market. At no time would I or any of my executives (or any associate for that matter) be allowed to even suggest, to a customer that we could not deliver a part or parts to them in a reasonable period of time. The idea that no reasons are given for this delay, or any suggestion when it may arrive is absolutely outrageous.

This is my first Hyundai, 2008 Vera Cruz AWD Limited. It could very well be my last, and I am not shy about sharing experiences, both good and bad. This is not meant to be any form of threat, only a complaint from a very unsatisfied customer who expects better. The fact that I even waited this long to register this complaint should make it clear to you that I'm not a whiner. Where's my part?

I bought a Hyundai Elantra in 2007 with a three year warranty. Within the first two weeks, the indicator switch had to be replaced. This happened again over a period of a year and now that the warranty has expired, the indicator only works manually.

Approximately 8 months after purchasing the vehicle, we heard a grinding rear noise, especially when reversing. It was very noticeable. I am an Estate Agent and it was embarrassing. The local mechanics examined the car and after saying that they knew exactly what they were doing, replaced the rear disk pads and callipurs, etc. with the approval of head office. A week later, the noise was back. I took it to the local supplier but they could not find the fault. My husband kept on saying that they should look at the release bearing and they ignored it. The car was eventually taken to Johannesburg, and a week later, I was informed that it was the release bearing. Remember, this was over a period of a year. They replaced the release bearing just before the warranty expired.

All was fine for a few months and then we heard a noise in the engine. I took it in and was told that the valve lifters had to be replaced at a cost of $4,200.00. I phoned head office but they replied that it was out of warranty and not their problem anymore. The day we collected the car, we noticed that the noise had not disappeared. Fortunately, our car was at the wash bay when the workshop exploded (not so sure it was fortunate). The mechanic who released the car to us admitted that there was a noise, but seeing that they had no equipment, nothing could be done about it at that stage.

When they arranged for an alternative workshop and the proper equipment, I took the car in. To my utter amazement, they phoned me a day later to tell me that the oil pump, timing chain, and tensioner had to be replaced at a cost of $10,000. Fix one thing and another one appears. What guarantee do I have that this will be the end of my woes and that the problem has been diagnosed properly? I spoke to the Manager, Ben, and told him that I wanted a second opinion and that I would take the car to Bloemfontein. He agreed with me and told me that a car with 70,000 km on the clock should not have all these problems and that I should take it further.

I was really excited when I received my brand new car but now, I feel like setting it alight. My husband is so frustrated that he just wants to get rid of the car. We listened to an engine of a similar Elantra - what a difference. My brother in law had an Elantra which clocked 600,000 km and it hardly ever had any problems and that is one of the reasons why we bought one.

Let me just say that the local supplier and his staff had always been helpful and friendly, but they can only help to a point and after that they have to abide by Imperial's Rules. I will not stop until something is done about it.

I appeal to you. Please see what you can do for me.

It appears that we're all having the same issues with Hyundai's Consumer Affairs department, the local service departments, and worst of all, voiding the consumer warranties at their convenience. It's time to stand up and voice your concerns to the Federal Trade Commission (FTC). Please make sure you file your complaint with the FTC too by visiting their websites. They need to know about how Hyundai is treating their customers and lying to the public. Please note, I have tried to contact the people at the corporate office and they will only forward your concerns back to consumer affairs. The same people who don't care to resolve your complaint. Go to the FTC website and file your complaint there too!

Having purchased a Hyundai Elantra from a private party in April 2011, I noticed that an extra portion outside of the back seat, which pops off and down like the rest of the back seat, was bent forward. At first, I thought this was just my problem (buyer beware).But then I realized how cheaply made the material was. I could see where any person with much strength could have easily bent it if the latch was stuck. The previous Hyundai Tucson 2007 I had bought from the dealer was not at all this cheaply made. I also had the extended warranty from the previous owner, so I took it to Roseville Hyundai to be looked at. They stated that since the consumer most likely bent it, it was not under warranty. Then, Robert ** (the service consultant at Roseville Hyundai) agreed that it was cheaply made and stated that the quality in Hyundai vehicles has greatly diminished since 2007 and the recession. I then called Hyundai Consumer Affairs and spoke to Allison. She said the same.

After purchasing a 2011 Sonata, I went back within a week with a steering problem - pulls to left at highway speeds. I left the car with them; the car still pulls to the left. I consider this a safety issue since more effort is required to keep the car tracking straight. Hyundai Motor Corporation is extremely uncooperative also, hoping that I would just give up through frustration.

My car was taken into Delray Hyundai on February. My complaint was that my car, on two occasions, raced out of control while pulling away from a gas pump. It took a great effort to stop the car from having an accident. Hyundai service reported that nothing was wrong with the car.

On August, while in a strip mall looking for a parking space, my car went out of control causing a five car accident. Hyundai refused to turn over my car to my insurance company for inspection. It has been two weeks and I am totally in the dark except that I was told that it now was being handled by the National office. It could take 10 weeks to be inspected. It does not take that long to build thousands of cars.

There is no doubt that time is in their favor since I will soon have to rent a car at my cost. It is near impossible to contact the CEO, to expedite this matter.

The paint is peeling of my 2009 Sonata. The dealer said that there is a 36,000-mile warranty on paint. This car has never even been through a car wash and has had excellent care. How can the paint be coming off of a new car and the dealer will not repair the damage?

My vehicle is a 2009 Atos. It is still under warranty. I waited approximately five months for a reverse light switch to be replaced; the brakes have been skimmed twice in this time due to a brake shudder. When asked if this was normal, I was told that replacing the brakes would be very expensive and that they would find out. I dealt with Lisa and Tamryn as well as other workshop staff including the w/shop manager, and they indicated that they would find out if the brake situation was normal. They still have not come back to me in this regard -- it was two weeks ago.

My vehicle went in for rust removal. Since I got it back, there has been wind whistle through the windows. When I received the customer service call after the service inquiring if I was satisfied with everything, I indicated that I was not and explained in terms of the wind whistle. I still have not had any response from anyone at this dealership.

My 2002 Hyundai XG350 suddenly began to nearly die when at slow speeds and the dealer diagnosed three bad ignition coil assemblies as the cause.

My vehicle is within the 10-year/100,000-mile engine train warranty but Hyundai refuses to honor it or to show documentation that excludes these essential power train non-wear items from the warranty.

I am out over $800 over this dispute.

My name is Daniel **. I am regretting the choice of buying a vehicle from Hyundai, who claims that they are there to help service the people and help me in general. Unfortunately, Hyundai is providing false information to there clientele. I recently just purchased my 2011 Hyundai Accent. The first week after having bought the car, I had issues. For instance, on the drivers door, there was a light scratch. The tail lights had water leaking inside, creating humidity. And the ignition circle was not firmly adjusted. The servicemen at my Hyundai dealership did fix the scratch without any issue. But they gave me problems towards the tail lights and the ignition key input to start the vehicle.

After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything).

The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasn't intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!

I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesn't sound right with the car, you will come in and will examine it for free. That's why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundai's part.

I am writing to complain about a manufacturing defect I have since I bought a brand new Verna 1500cc in 2006 from Ghabbour in Egypt. The level of motor oil goes to minimum after 2000 to 3000 km. With no reason, the car was sent 3 times to Ghabbour main centers in Abourawash an Kaliuob and each time, it took them between 2 to 5 days. They said it was fixed but the defect is still there. I have no hope in Ghabbour and I stopped going there after I reached 50,000 (warranty) with no fix of the defect.

I got a feedback from the market that during 2005-2006, Verna local production had this oil defect and the solution is replacing the motor, but they did not do that and let me suffer. Until now, I have to check the motor oil each 2000 km and add more oil to avoid motor problems. 10 days ago, I had another shock with a Hyundai service center in Egypt. I went for a major maintenance (with changing all fuel tube tree) but after I took the car, I found a problem in acceleration. I went back to them and they told me that a motor sensor need replacement. I went to another non-Hyundai general service center and they told me that the fuel tube tree was fixed in a wrong way, and this has no relation to the motor sensor.

Now, I have no trust in Hyundai in Egypt. Even though I want to sell the car, I found out that I will have to go down 20% less than the market price because of the manufacturing defect it has as it needs a new motor. So I have lost my money and my time because of my wrong choice by choosing to buy this measurable car, and now I am experiencing acceleration problems because of the Hyundai service center's bad quality in fixing the fuel tree. It is very disappointing and frustrating to have this experience. I met a service manager in Audi who advised me to write to Hyundai HQ about this, and i am doing it now with no hope after all what I have experienced in the last 5 years with Hyundai in Egypt. During the last 3 years, when somebody asked me about what car to buy, I strongly recommended to not go for Hyundai in Egypt as if the car will have a manufacturing defect, it will not be fixed and you will be losing tour time, money and even safety.

This is based on my experience and other people's experience when I met them in Hyundai's main service center during the 3 times I sent the car there to fix the manufacturing defect during 2006-2008. Again, with no hope, I am writing this and hope that this will make you be aware about the bad practice by Ghabbour here in Egypt; that one day will affect you sooner or later. I will help in building a community for customers who suffered from Hyundai in Egypt to bring the real image of Hyundai in Egypt to people who are thinking about buying a Hyundai in Egypt.

I own a 2003 Hyundai Santa Fe V6 in the "salt-belt" which recently began making a creaking noise upon beginning to move or stop. I took it in to the tire shop (8/10/11) to have them rotated and asked them to check everything and described my concerns.

When they called me an hour later, they informed me that the subframe and trailing arms were completely rusted and that the bolt holding everything in place was "rolling around" because it could no longer hold in place due to the corrosion. I was told to immediately stop driving the vehicle due to safety concerns. They also informed me that there is a recall concerning this issue and told me to call Hyundai to inquire.

When I called, I was told that, yes, there is a recall, but that they can not approve me for an inspection until after the judge rules on the settlement that is in place for these vehicles. After calling the Hyundai recall information line, I was told by Cindy that my vehicle does qualify and that would need to have it inspected by a Hyundai dealer. She even gave me the number for the Hyundai settlement center and told me where the closest Hyundai dealer was located. I was then informed that my next step would be to call the settlement center and get a case number in order to have the inspection and repairs covered by the Hyundai recall.

So I called the Hyundai Settlement Center. After spending several minutes explaining that I am unable to drive this vehicle due to the damage to the subframe and the danger it poses to myself and other drivers, Holly (ID no. **) told me that I would have to wait for the ruling on the settlement in order for Hyundai to cover any repair, including the inspection to see if my vehicle indeed has this corrosion.

At least the mechanic (Jim) running the service department at Kerry Hyundai in Florence, KY was much more helpful. Jim was dumbfounded at this answer and told me he would call them every day and "raise hell" since I was unable to use my vehicle and it would be parked on his dealership lot until they are able to inspect it.

The last time I had my car serviced, it was at 24000 miles and the service person said my tires need to be changed.

Tell me why my $42.000 Genesis should need tires. We only do local driving. I'm not very happy.

My husband leased a new 2011 Hyundai Sonata, and when we were on Route 16 in New Hampshire, the brakes completely failed! My husband, an ex-marine, slammed on the emergency brake which stopped the car just before we would have hit two cars. The problem turned out to be the computer chip. The car was in the shop in New Hampshire for one week. Prior to the brake problem, until the present time, we have been having ongoing problems with the trunk of the car opening over and over again by itself. We can't use the trunk lest we would be robbed.

For the trunk problem, we have had the car in for service five or six times for a total of eight days. It has never been fixed. Now Hyundai has informed us that they are closing our case. This car is a lemon. We need to reach John Krafcik, CEO of Hyundai, for his help with this ongoing problem. Please, help us. We have leased Hyundai before, but this has been a really bad experience. Please, contact my husband at 908** or at **@verizon.net. Thank you.

I bought a brand new 2006 Hyundai Sonata. Regular oil changes were done. I had to take the car to the dealer early on because the ESC light kept coming on. They had to replace it due to a recall. Late last year, I had to take the car to the dealer again because the lights all kept dying at the same time. I read somewhere that it was a bad switch somewhere.

About 3 months ago, I took my car back to the dealership because it was 'lurching' at around 45 mph. They looked at the transmission and told me everything was fine, it checked out. Then about a month ago, I took it back to the dealer because the lights all burned out at the same time again. They checked it and said it was just the light bulbs. So they replaced all the lights in the rear for 45 dollars, gave me a printout of my visit and said they checked the fluids, etc. and everything looked good.

Last Saturday, I was heading out to get the oil changed. The check engine light came on and there was a slight knocking noise. After the oil change, I took it directly to the dealership. I got a call from Adam on Wednesday telling me that they were going to have to take the motor apart to check it out. He said he needed my permission to do so but also asked if I had all my maintenance records. He said that if they get in to the engine and see that there's 'gunk' in the motor, that's a sign of poor maintenance and it wouldn't be covered by the warranty.

I told him I had the majority of my records. He said the tear down of the engine would cost $360 and I would be responsible for that fee if they find that this problem wasn't covered by the warranty. I gave him the approval to tear down the engine, sure that they would find the problem to be from something covered under warranty.

He just called me this morning and left a voicemail that the problem is maintenance related. I should call Valvoline or my insurance company because the problem is not covered under warranty and a new engine is going to cost me $4,500. He said the engine was 'starved for oil'.

I think they are trying whatever they can to get out of honoring the 10-year/100,000 mile warranty.

My warranty was voided by Hyundai because of their authorized dealership installing an alarm system without my knowledge. I was informed of this after I took my car in because of cranking issues, gas smell and car jumping into different geals by itself. After the dealership pulled and worked on everything on my car, they sent a field engineer who told Hyundai to void my warranty.

Now I have a car that I can't drive because of safety issues and not one representative from Hyundai cared that my car was is unsafe to drive while I'm still paying monthly payments on the car. It's amazing how Hyundai voids a warranty after their authorized dearlership install parts when you didn't ask them too. I eventually was sent an official letter from Consumer Affairs stating that they paid me for this service. Well Hyundai, if you paid me for this service, I'm still waiting for the Check!!! Don't TRUST Hyundai. As there commerical says, They shoot straight with their customer. Yes they do, with lies to avoid their obligations.

The Hyundai extended warranty is a joke, I purchased one in 2007 with my new Tucson. However, absolutely nothing that has gone wrong on my car was covered. The A/C blower is intermittent. Its connector was not covered because it's in the passenger compartment, only $600. The air bag light comes on, turns out the seat belt assembly isn't covered either, another $500. The warranty apparently only covers items that you can't see or touch and items that they can't find a way for you to see or touch. To top it off, there is nothing that tells you exactly what parts are covered. That information is only available at the dealer.

I leased a 2011 Hyundai Genesis. The windshield was broken and I could not get a replacement windshield for seven weeks. I was told there was not a windshield in the USA ans it had to be sent here. During this time I was unable to drive the car. I had a rental covered under my ins. policy for one month but not after that. I made several phone calls and a 2 or 3 e-mails but everyone just kept putting the responsibilty off to someone else. My contact was with Circle Hyundai initially but then I tried to get some satisfaction with Corporate Hyundai but without any success.

I purchased a new 2009 Hyundai Sonata with a 5-speed manual transmission. While I generally like the car, I have had to replace the master clutch cylinder twice so far, and the car only has 34,000 miles on it.

The first time I had to replace this part, the car only had about 14,000 miles. I thought I just had a defective part. The dealership replaced the part under warranty, so that was fine. But now the same part needs to be replaced. This makes me wonder about the quality of the parts Hyundai installs in its vehicles and makes me a little more reluctant to recommend one to my friends.

I have also had problems with the power locks. Sometimes I am unable to operate the locks from inside the vehicle, thus causing me to have to press the lock/unlock button several times just to lock or unlock the doors. I do not believe I should have experienced any of these problems in a car that is not even three years old.

Paint job on 2010 Elantra is terrible. Scratches on the least little things. Is there a recall on paint jobs for these cars?

Purchased new 2002 Hyundai Elantra with optional 10 year or 100,000 miles Bumper to Bumper Extended Warranty underwitten by Hyundai from an authorized Hyundai dealer. The vehicle is now 9 years old with less than 100,000 miles. The driver side seat belt is not functioning properly which is a clear SAFETY HAZARD and manufacturer's defect. I asked Hyundai to authorize the repair or replacement of the defective driver side seat belt, not a new car. Hyundai Warranty support told the local Hyundai dealer and then myself that is NOT covered!

The Attorney General of my state wrote them a letter regarding this life threatening defect and Hyundai said they only cover seatbelts for the first 5 years even though I purchased from day 1 a 10 year extended warranty from them and was told by the dealer that it was a bumper to bumper warranty.

I have a seat belt in the back middle that the strap is too short and it falls in the seat belt hole in the seat. Big and little hands can not get it out. I have to carry a plyers in my car to pull it out. I explained this to Ed service manager and he said the car functions fine. Jim Smith, said that this was unacceptable and would take care of it. The next day Jim Smith changed his story and told me I had to call the 1-800 and file a complaint. They did absolutely nothing to help me and said the same thing that Ed said. Shouldn't it be an embarrassment to a company when their customers need to carry a plyers in their car to pull the seat belt out? Their customer service is the worst I have ever dealt with. This is my first Hyundai and my last.

I had a 2009 Santa Fe. There was a grinding, clunking, snapping noise in the rear of the vehicle. I took it to my dealer, Fuccillo and had to pay $95 up front to find out if it was a warranty item. I was told it was the brakes which it was not. They had no interest in resolving the problem and by the way everything seems to be not covered by their warranty. After having a brake job done and the noise continuing I did not pursue further as I did not need the frustration. This past week my car was parked, in gear (it's a standard which is another very bad feature) with the parking brake engaged and on a not terribly steep hill.

After siting for a half hour to 45 minutes the car rolled backward, across a busy road, went over an embankment and flipped over....fortunately no one was injured but a good deal of property damage was done. The car is a total loss. It is felt due to circumstances the car jumped out of gear. The shifting pattern in the car has reverse in the same position as 1st gear with a collar that must be disengaged to put the car in reverse...very dangerous in itself as it sometimes did not come out of reverse or did not go into reverse.

I took my 2001 XG300 to the Town and Country Hyundai dealership at 16900 SE McLoughlin, Milwaukie, Oregon 97267 on 7/6/11 at 3:00pm. I called twice to see what was taking so long and was finally told on 7/7 at 4pm that parts were ready to install but the warranty insurance was not in my name so the service could not be covered although it would have been normally. Due to archaic and sexist practices, even though I signed all purchase papers ( all paperwork clearly has my name first plus my husband's name as well as on the HPP 4B application)theOregon DMV car title and the Hyundai extended insurance decided I didn't warrant having my name on the documents... so only my husband's name was listed. He died in November 2008 and now the dealership won't honor our policy coverage.

I called the Hyundai Customer Affairs 800# and was e-mailed a form to transfer the policy into my name. This form is for a sale to another party. Since we jointly purchased the car and jointly applied for this insurance it should already be in my name! I did not sell my car. Of course, I had to pay for all the repairs that would and should be covered under the HHP policy as I need to drive my car. I was told by the CS representative at the 800# it will take 45 days after they receive the form to transfer the policy to my name and cost $35 ...and they still may not cover this claim. All this is because Or. DMV mailed Hyundai a "title transfer" notice (took his name off title put mine on) so they said it shows the vehicle was sold. The dealership service manager told their insurance department that my husband died and it was not sold ..they have serviced the car for 10 years and I was the owner. But that doesn't matter...the computer shows a red flag and no human common sense applies!

I also have extended Roadside Assistance good until 2011 (part of a class action settlement from Hyundai many years ago) that will not be honored by Hyundai. Good thing I have AAA in my name.

I believed everything had long been taken care of but I forgot Hyundai extended warranty coverage..until the car needed repair again and I was treated as a non-person by Hyundai. . This coverage expires in 10/11 so perhaps if Hyundai stalls long enough the policy will expire and they won't have to pay. As I told the person who assigned me a case number at Hyundai USA Customer Affairs, I like my XG300 very much and was going to buy a Hyundai Sonata when I need a new car......now I will not! Even after 2+ years since my husband died,I am still fighting red tape,sexism and age discrimination from bueaucratic idiots.

I have a 2003 Santa Fe purchased new - the air bag light has consistently been a problem. At least once a year, if not more, the automobile was taking to a dealership for repair. Again, after the warranty has expired the air bag light is once again on. I recently took my car to a different Hyundai dealership in San Diego and now will be charged to look at the air bag light. This is apparently a flaw in the Hyundai automobiles and feel I should not have to pay for a problem that has occurred year after year since purchasing the vehicle.

I own a 2007 Hyundai Sonata. The driver's side visor broke, in a way (the arm got chipped) that it does not stay completely up or completely down. I am being told that this is not covered under my "bumper to bumper" warranty. This is, undoubtedly, a safety issue -- an extreme safety issue -- especially now that sunny days are here. Hyundai refused to cover this; to them, it's a "minor expense". I made it clear to the warranty representative that if I experience any sort of accident due do my visibility being impaired by the defective visor, Hyundai can certainly expect to hear from myself or my representation.

On April 26, 2011, I was on my way to the dentist with my daughter. We were stopped for a red light. As the light turned green, I started to accelerate.

A moment into the acceleration, the car started to buck and it stalled out. I tried several times to start it and finally did but it was running very rough. We were on the main road so I pulled over to the side of the road where the car stalled and the engine light went on. I tried again to start the car but when it did start, it had limited power.

I had contacted my insurance company because I have free towing, but they would only tow the car to my home. I thought if I get it home, I will only have to call my mechanic to get it to his shop. So I decided to call my mechanic. He sent a tow truck to take us home and then brought it to his shop.

Two days later, my mechanic figured out what went wrong. He said that the catalytic converter's front and rear went bad at the same time. The sensors that monitor the converter shut down the car. Also when I tried to start the car, the timing belt jumped and put the car out of timing. The recommended replacement for those converters is 60,000 miles; my car had 47,636 miles on it.

Anyway, the mechanic also said that he thought the car should be under warranty. So he contacted one of the dealerships near him in Huntington New York. (The dealership where the car was purchased went out of business.) Well, he called me back furious because the dealer's first question was, where did he purchase the car, and just didn't want to cooperate with him at all.

This was the only car we have, so I said to my mechanic, please just fix it and I will deal with the dealer later. My car is a 2005 Hyundai Santa Fe, the dealership where I purchased it went out of business two years after that. After which, I reverted to my own mechanic because when I went to different dealers, they would hassle me about not buying the car there.

On May 11, I got my car back. The bill was over $4,000. On May 18, I called Hyundai and spoke to a women named Donnalynn, who processed a claim for me. She said she needed some paperwork, which included copies of my license, and the bill for my repairs. I faxed them back the next morning, May 19. Also on that date, I was told to bring my car to a Hyundai dealership in Hicksville NY and they verified that my car was repaired the way it was supposed to be.

On Friday, May 27, I had received a call from a Brandon from Hyundai. I was out so I called back and spoke to a Jerry and he proceeded to tell me that my claim was denied because the parts that were used were not genuine Hyundai parts. I asked him if they were aware of the Magnuson-Moss Warranty Act of 1975. In it states that warrantors cannot require that only branded parts be used with the product in order to retain the warranty.

Not only am I looking for the cost of repairs. We suffered all these time without a car, and we depended on our daughter to help us out. I also purchased an extension on my warranty for the amount of 2,200, which I feel I should be compensated for and the repair of the timing belt and all the needed parts that go with it. When I spoke to Jerry(no last name), I asked if they could send me a denial in writing. He said positively, "No, you just get a verbal."

I know it has been some time since this happened but between family pitfalls and waiting for lawyers, and some local politicians to help, well that is why I am a bit behind. I do appreciate you looking over this misfortune of mine.

I have a 2005 Hyundai Accent. I have had it since 11/05. I noticed this week there were two blisters in the paint on the hood of the car. I have also noticed rusting underneath the car and in the trunk area.

I am very disgusted since my last car was a Ford, which I had 17 years and it had no rust to speak of.

I would like to purchase a new car sometime next year and before this, I was definitely considering another Hyundai. Now I will have to rethink my options.

I purchased a 2010 Santa Fe and have experienced problems with the rear seatbelts and bluetooth. I was carpooling 4 girls and had 3 in the backseat. The middle rear seat buckle came loose after I started driving. When my daughter tried to buckle it back in, the buckle fell into the hole. The girls could not get it out, so I had to pull over. It was dark and in not a very good part of town. I put 2 girls in one belt until I got to a better lighted area. I tried to get the buckle out but just could not. I had to call someone to come get one of the girls. I work in a ER so seat belts are very important to me and that they are used correctly.

I have to keep a pliers in my car now because it happens all the time. It happens with the middle rear seat and passenger side rear seat. I took it into Superior Hyundai which was a complete waste of time. They told me the vehicle was operating correctly. I would think a company would be embarrassed when their customers have to keep a pliers in their car to pull out a seatbelt but I was wrong. They have the worst customer service I have ever dealt with. This is my 1st and last Hyundai that I will every buy. My parents own 2 Sonatas and after this, you have lost them as customers. Also, don't believe the sales associate when they tell you that your phone will work with the Hyundai bluetooth. We have Verizon and all 4 of our phones won't work with it. We have 2 droids, an LG and Samsung, all smartphones. Buyer Beware!! Don't buy Hyundai, they don't stand behind their products and don't care that they have a safety issue with their seat belts.

I just bought a 2011 Hyundai Sonata. The oil has to be changed every three months. I went to Jiffy Lube but they could not do the oil change because the car requires a special oil filter and Hyundai will not sell the filters to them. I have to go to the dealer to get the oil change because they are the only source of the filter. The dealer can charge whatever he wants to charge as there is no competition and the dealer is very, very far away while Jiffy Lube is around the block. I have to drive a full hour to get to the dealer so there is added time and expense as I have to use a lot of gas to get to the dealer.

I had been experiencing trouble with my Hyundai Santa Fe being slow to accelerate, the jump into speed, as well as when lifting my foot back off the accelerator, it would drag back quickly to a lower speed. Also, when I would put it into park, the RPM would soar unless or until I would hit the accelerator again to "kick" it out and back to normal. I also was backing from my driveway, slowly when my car suddenly accelerated and lunged me into the street. Yesterday, all of the above began to consistently happen.

I stopped at a Jiffy Lube to have them run a diagnostic (as well as oil change) and they confirmed it was the throttle sensor. I talked with someone in the waiting area before the diagnosis who had just bought a 2011 and was having the same issues (mine is a 2005 bought new in 2006). We both agreed we would check it out online and I confirmed what we both suspected, this has been a known issue and a recall item. However, when I made the appointment at the dealership, he denied any issue and said there were no notations for such a problem and especially not with my particular car or year. That is not true. I continue to read of issues on Edmund's, etc. I had to get my car fixed and spent over 200.00 on a known Hyundai issue and part. I will be calling the corporate offices tomorrow, as today is memorial day. Be careful, this could be a very serious situation.

I purchased a new 2008 Hyundai Entourage from Malloy Hyundai in Woodbridge, VA in February 2009. In July 2009, I was in the parking lot of my daycare center and leaving to go to work and my gear shift was stuck in "park." The car would start but I could not get the gear to move out of "park." I called Hyundai roadside assistance and the car was towed to Malloy Hyundai and repaired. They had to replace a piece on the ignition. The car had 11,288 miles on it.

On June 15, 2010, I took the car back to Malloy Hyundai because the rear passenger side door would not remain closed. I would hit the button on the door, the button on the roof, or the key fob and the door would close completely shut, and pop back open. This happened about 10 times with my cutting the car on and off in attempts to get the door to close. After about 10 minutes, I finally got the door to close. I was out of town with this first occurred and it was 10pm and I was attempting to drive back home. I couldn't leave until the door stayed closed. My triplet 1 year olds were in the car. Malloy performed service on the doors at this point. The car had 27,995 miles on it.

On June 22, 2010, I took the car back to Malloy Hyundai again after being parked at the daycare center and the gear shift getting stuck in "park." Again, the car would start but I could not get the gear to move out of "park." I called Hyundai roadside assistance and the tow truck driver used a piece of a tool to pop the gear so that it would move from "park." I drove the car to Malloy Hyundai and parked it. I tried to turn it back on to move it out of "park" and the gear shift was stuck again. Malloy Hyundai performed service and repaired it. The car had 28,298 on it.

On July 2, 2010, I took the car back to Malloy Hyundai again because the rear passenger door would not remain closed. I would hit the button on the door, the button on the roof, or the key fob and the door would close completely shut, and pop back open. This happened for about 5 minutes with my cutting the car on and off in attempts to get the door to close. I finally got the door to close. Malloy performed service on the doors at this point. The car had 28,928 miles on it.

On October 11, 2010, I had to take the car back to Malloy Hyundai again because the rear passenger door would not remain closed. I would hit the button on the door, the button on the roof, or the key fob and the door would close completely shut, and pop back open. I got the doors closed by disabling the automatic power feature and physically snatching the door and slamming it closed. Malloy performed service on the doors at this point. The car had 35,117 miles on it.

On March 1, 2010, I took the car back to Hyundai because the rear passenger door would not open or close at all. The motor had gone completely dead. This was my birthday and I spent almost all morning in the shop waiting for them to get me a rental car so that I could have a way to pick my children up. The initially told me that I could keep the car until the parts came in but what am I going to do with a van that the back door doesn't open? I consider that to be a huge safety problem! God forbid there is a fire or an accident and I can't even open the door to remove my children. So after a little pushing, they got me a rental until they could complete the work on the van. By this time, there was also a recall on some parts on the doors so that recall was taken care of as well. However, I have had the same address and phone number since I purchased the vehicle and I was never notified by Hyundai of a recall! The car had 41,741 miles on it.

May 13, 2011, I took the car back to Hyundai after several instances of my closing the door and coming out of a store or daycare to find my van door wide open. Someone could have stolen the van, been waiting inside the van, or stolen everything out of the van. They have tried to get the doors to open on their own but it will not happen while I'm at the dealership. I called Hyundai Consumer Affairs and began a case (case number **) and was told that someone from the Regional office would contact me within 4 business days.

On May 24, 2011, I called back to the Hyundai Consumer Affairs because no one from the Regional office has contacted me. I was told that a message would be sent over and I would hear from someone. As of May 27, 2011, I have not received a phone call from anyone at the Regional office and Hyundai Consumer Affairs simply said that they will send another message to them. Malloy Hyundai sent my car to the Hyundai Technical School in Fredericksburg, VA where all of the training for repairmen is performed and they were unable to identify why the doors keep opening. At this point one of several things needs to happen: 1) Hyundai needs to provide me with a new van that is later than the 2008 model because obviously that year has had serious problems; or 2) Hyundai needs to refund my loan so that I can go somewhere else and purchase a reliable vehicle.

I have a 2011 Hyundai Sonata. I like the car fine, except that the passenger seat is way too low. I am 6ft and 2in, and I can hardly see over the hood. My wife is 5ft and 1in. She also claims she cannot see over the hood, without sitting on a big pillow. The passenger seat only adjusts forward and back. Do you have any ideas on how to fix this problem?

I bought a used 2005 Accent in 2006. It ran great, until I went to go to work one morning in 2009 and couldn't go over 5 mph. The transmission wouldn't go out of 1st gear. I had a used transmission installed and had no problems for a year, but now, this second transmission is acting up. I stop at a stop sign and try to go and I feel the car lagging and then it kicks in and drives fine. It also gets stuck in gear and the RPMs will go to 6 and then shift. Also, sometimes, I feel it drops to a lower gear while breaking and the car will buck. I loved this car, until all the problems started, and of course, they don't start until the warranty runs out. I suggest that you don't ever buy a Hyundai.

On Monday, May 2, 2011, I took my parents' 2011 Hyundai Sonata to get an oil change at the Hyundai dealer where they purchased this vehicle. I was told by Jeff **** that I need to change my air conditioning filter since the vehicle has 10,250 miles on it and this needs to be done between 10,000 & 15,000 miles. I was informed that it was not covered by the maintenance plan that my parents purchased and that the filter costs $60.00 just for the part. I told him that I was not going to do that. I never had to replace my heap filters on any of my vehicles until I had 30,000 or more miles on the car and that it was unnecessary. He then insisted that if I didn't change this filter, he would guarantee that the car would smell like cat's urine. Again, I told him I have never heard of such a thing.

He then told me in a threatening tone that I have to get this filter replaced before the vehicle hits 15,000 miles or it would cost me more money for repair! I asked what was he talking about and how that could cost me more money for repair. He said that they would have to flush the entire unit with a special fluid in order to repair the damage. Needless to say, I told him that he was full of it and asked a different Hyundai worker outside the building if he had heard of such a thing and he said no. This Hyundai worker was trying to get me purchase a filter that I did not need to replace and lied about it. If my mother was the one to take her car in, she would have said okay. She is 75 years old and would not have known better. He tried to get me replace something that didn't need to be replaced and then got angry when I wouldn't do it. The place needs to be investigated! With the amount of elderly in Florida, they are ripping people off.

I bought my 2007 Hyundai Tucson in April of 2008 from Hyundai Larry Green in Cottonwood AZ. From the start, I had oil leaks. Time after time, week after week, I was bringing my car back for them to "fix" it. This oil leak has been going on now for about three years. The mechanic kept telling me it was leaking from the seal but I was assured every time that it was fixed. Recently I noticed another leak and brought it to another mechanic to take a look. He was not happy with Hyundai saying they did not use the correct Silicone sealant on my car. I told him how time and time again I had problems with my sealant and had to keep taking it back to dealership. He looked up and printed out the correct type of silicone sealant they should have been using but didn't. I myself crawled under my car with him so he could show me the black silicone, instead of the upgraded gray rvp type.

He told me to take the print outs to the dealership and ask them why they were using the old black silicone when time and time again I was back with more problems. I brought my car back to the dealership with the papers and left my car with them to take a look. The next day, I called to check up on the car and they told me that my mechanic didn't know what he was talking about and they only used gray rvp not black. I told him I looked at it myself and it was black. I asked him why I was back there time and time again to get the sealant fixed, and it was never fixed. He tried to sell me a new oil pump at the whopping price of $850.00 and refused to take another look at the sealant or Re-do it with the correct gray silicone. (They also tried to sell me a new timing belt which I just recently had put in, guess they just wanted to see how stupid I was).

I told him I was coming to pick up my car and to not touch it or do work on it. I then told him when I picked up my car I wanted a print out on any and all maintenance they have ever done on my car including the numerous times I was back for them to work on this same oil problem. He informed me that the smaller dealership in Cottonwood I had bought my car from and had work done at, had no computers and that all paint. Work was only done by the books. (Since then they moved into a larger building next to Walmart and the small dealership building is closed). Interesting enough I saw many computers there, every time I went there the maint. Man looked me up in his computer. Why would a car dealership not put maint work into a computer? How would they look up any past work done on cars there?

When I picked up my car, I asked the Hyundai clerk if I called their corp office and demanded a print out on my car if they would have it, he said no once again everything was done on paper. Now I have no proof what so ever that this dealership has done any work on my car "oil problem" wise and nothing to work with. They only wanted to sell me and oil pump and refused to redo the seal which has been the problem from the start. They said since my warranty is up, I would have to pay for everything.

I contacted my new mechanic that found the sealant problem and had him price out sealant/new oil pump, parts, labor and he gave me a quote of $958.00. Considering the dealership wanted to charge me $850.00 for just the pump not including parts and labor (not to mention them refusing to redo seal) my mechanic gave me an awesome price. He is even willing to speak on my behalf to Hyundai Corp. office but once again I have no proof that these people messed up time and time again on my car. The same mechanic from the smaller building went to the new one next to Walmart and he refuses to admit any wrong doing on their part. I'm not sure what to do anymore other than campaign to the BBB and Hyundai sites warning people to stay away from these scam artists.

In the mean time, I bought a lot of oil to keep it full until I can save up enough money to get my oil leak fixed by my new mechanic. Being a single mother with two children, times being hard, it's going to take a while to save up the money to have it fixed but right now I don't have many options. Thank you for listening, even if I don't get a response, it feels good to get my problems out there. I will also be sending this out to the BBB.

I had lots of problems with my Hyundai car and this one was unique! Sometimes (not every time) when I hit the brake, the lights blink on and off around 30 seconds. This video showed that the car was blinking when I hit the brake. Do you think this is normal? My car problems report included the engine stopping on a highway in 2007 for 2 times, the smart key didn't work around 2007 to 2009 (5 times changed), the window wiper motor didn't work around 2009 to 2010 (the wiper motor was changed 2 times), and now these problems. Please check my video and comment on YouTube (**).

When I first got a car in 2008, it had a 1200 miles on it. A week after, my husband who was a transmission expert shared that this car was a liability. My husband tried continuously to tell Hyundai there was a problem with the car. He alerted them to the transmission being an issue and plausibility of something happening that will impact .They sent for a region representative. He told us do not worry about it we have over coverage.

An accident happened on February 27, 2011. Sudden, unintended acceleration of a 2007 Santa Fe Hyundai. This time on a private road, car engine revved up, all brake systems failed, could not shift into neutral and mechanism would not move. The driver need hold on the stirring wheel and ride it out. I saw main thoroughfare coming up, swerved into a gas station, wall had thought to swerve into street. It would have toppled the vehicle. I saw small park went across thoroughfare unto park area. The car was airborne and when it hit the ground, went on two wheels on the right hand side and then came down unto the 4. It stirred straight into a clearing between trees, sampling and dirt stopped vehicle. The seatbelt did not engage and 1 passenger has cracked skull. The near fatality might have been to a plausible number of children, parents, adults, cars and tractor trailers on main road.

The after result is the nervousness that rides in one's soul when on the road. There was over 20 witnesses to this event. This is an ongoing epidemic, my case has been ignored and other cases have been ignored. Isn't it time that this is reviewed before real fatalities become actualized? Thank You.

I purchased a new 2004 Hyundai Accent in April 2004. All maintenance and upkeep has been done regularly. I started having transmission issues at around 70K miles & took the vehicle to Southtowne Hyundai of Newnan, GA for inspection only to be told that they could not find any problems with my car. I had to refer the issue to the Service Manager to have further inspections done. Following this requested inspection of my transmission -- the original transmission in the vehicle had to be replaced @ 70K miles in May 2010. Hyundai warranty only provides a refurbished transmission per the 100K Powertrain warranty. A refurbished transmission was placed into my car & I continued to have issues involving the transmission.

There have been shifting issues, mount bracket issues & transmission sensor issues which resulted in my vehicle being undrivable & having to be towed (at my expense) back to the dealership for inspection/repairs. As of March 15, 2011, the vehicle has been returned to the dealership for additional transmission issues. I received a call on March 16, 2011, from a Service Tech at Southtowne Hyundai stating that the refurbished transmission with only 19K miles on it will have to be replaced again. The original owner with a 7 years old vehicle and only 89K miles on it, so 3 transmissions in total.

I have made 4 trips so far to the dealer in the past year for repairs in my transmission and my warranty expires at 100K miles. Hyundai does not provide extended coverage on replacement transmissions. Once you reach 100K miles, any issues or replacements are an out-of-pocket expense no matter how many times you've had to have your transmission replaced. This is unacceptable. I will never purchase another Hyundai vehicle & hope that this information reaches all consumers considering the purchase of a Hyundai.

My Hyundai Sonata has the sub-frame rot that was involved in the recall. Well, I was told that my car is not involved in the recall because it wasn't in the "batch" that was recalled. The frame is rotted exactly the same as the recalled Sonatas, so I found a class action lawsuit that is going on and have entered into it. If any of you are having the same problem, here is the site to go to: **.

I have a 2001 Hyundai Santa Fe with a subframe that has actually rusted, to the point of breaking, and have one bolt holding on my right front tire. I saw the article on your website and thought I should let someone know that I'm one of those owners and thank God, I didn't get into an accident with my two kids in the car! Estimated cost to fix is $3000.00 and that's a cost I can't afford.

After purchasing my Hyundai Genesis with navigation system, I have consistently had issues with the routes it gives me. As a mapping tool, it works great, but as a "navigation" tool, it is unreliable. At times it has taken me hours out of the way, given me u-turns, taken me all the way around a city to end up 5 miles from where I started. I've contacted the dealership, the Hyundai Motor Company and the software provider, all of which claim that nothing can be done. I've paid well over $1000 for the navigation system, which is useless.

The airbag light is on in my 2006 Hyundai Sonata. We presume that we are driving around with none of the 8 airbags working. Upon reading the complaints, I learned that this is a very expensive diagnostic and repair situation. Since this is a safety defect, Hyundai should be compelled to fix the problem. There are numerous 2006 Sonata airbag problems listed on this website and there are 137 airbag horror stories and complaints filed with the National Highway Traffic Safety Administration.

This 2006 Hyundai Sonata will cost hundreds to diagnose and repair. The car owner should not have to pay for a demonstrated safety defect.

On 11/6/2010, as I was backing out of a parking space, my 2003 Hyundai Sonata, which I had purchased in April with about 27,000 miles on it, sped backwards, out of control spinning around at least twice. I was unable to stop it and all I felt was terror as I felt myself going backwards. My car was deemed a total loss. I received the recall notice regarding the inside door handles. But I never received anything warning me that something like this could happen. I contacted Hyundai and they asked for pictures and other info. The day after I mailed them the packet, I received a notice in the mail from them of a class action lawsuit for problems that could lead to loss of control. Of course, they deny any liability in this case per a letter received on 1/19/2011. They do in the class action lawsuit.

My 23 y/o daughter was involved in a vehicle accident in her 2003 Hyundai Accent. She was hit head on then rear ended. The speeds were estimated at about 45 mph, her airbags deployed but the driver's airbag (in the steering wheel) malfunctioned. The whole airbag canister came out with the bag and hit her in the forehead. I am a professional firefighter and teach extrication for our department and I know this is not supposed to happen. If this had been a smaller person or an elderly, this could have been a fatal accident. I will be contacting Hyundai about this issue.

My daughter suffered a concussion from the impact and has missed work and school because of the injuries. She is in her senior year of college and has maintained a 3.65 gpa so missing class is very important. I hope we can get some answers from Hyundai.

While visiting a friend in Tulsa as I live in Rogers, AR, the sub-frame assembly broke in half in heavy traffic. After contacting Hyundai about my problem, they told me that since my car was now not registered in the "salt belt" even though I bought the car in "the salt belt" and now live in Rogers, AR 60 miles to the south, they told me to basically to go pound sand. My cost to get the sub-frame replaced was $1100 plus $175 towing charges. I would like to get back the money I spent repairing Hyundai's obviously cheap sub-frame and my towing charges, let alone the issue of having almost crashed in heavy traffic.

In 2007, my wife and I bought a new Hyundai VeraCruz crossover vehicle. We love the car. I had a few issues with the drivers power seat and a few recalls, but other than that, we were very satisfied with the car. We then had an issue with a dead battery. We had no indication of imminent failure as not idiot lights ever came on. The only thing weird is that, we were not able to put the vehicle into park after it died.

After towing the vehicle to our nearest Hyundai dealer (Walser Hyundai), we were informed that the alternator had failed and it needed a new one. As for the inability to engage into park, that was related to the dead battery (power is needed to run a solenoid to disengage the drive system prior to putting into park. Needless to say, we were happy with the fix; unaware that an underlying problem was over looked.

Fast forward, 2 years later. Another battery failure. Just a momentary idiot light flash this time was noticed This time, we had it towed to another dealer (Morrie's Hyundai). The initial diagnosis was a fried battery that was unable to hold a charge. A 675 Amp battery that was just able to put out over 200 Amps. Upon further examination, Morrie's found that the replaced alternator was covered in oil.

This condition was found to have fouled the brushes in the unit, and caused it to fail. During conversations with the service manager, we were told that this oil condition was caused by a leaky valve cover gasket, and was a known issue in other vehicles. Nonetheless, we we informed that Hyundai would be back charging Walser Hyundai for botching the first fix and not completing a thorough examination as to why there was a failure in the first alternator.

My issue with Hyundai is that I had to pay for a battery replacement when the battery would no longer hold a charge. The cost for a new installed battery was $140.00. My argument with Hyundai motors is that I think that the failing alternators that were fouled with oil, caused my battery to deep cycle itself inflicting undue stress on the inner materials and causing premature failure. We're talking about a 4 year old battery Most batteries will last an average of 5 to 7 years before they fail to hold full amp loads. The battery had a 2 year warranty and Hyundai refused to consider the replacement as part of the warranty work.

We have talked with the Hyundai people about this. I have been unable to get anyone with ant technical knowledge to discuss this issue with me. Hyundai considers this issue closed and will not negotiate any further. I own 2 Hyundai products. I love the cars. I am not looking for total refunding of the charges. You would think that a consumer satisfaction issue would prompt them to be a little more flexible and meet me half way.

The Case number at Hyundai is: **. We spoke with a representative named Jeff. His phone was ** ext **. When I objected to his determination as to the redemption of the charges, her referred me to the senior person in charge of the decision. Her name was: Anela. She gave me a case number of: **. She then directed me to use the National Arbitration Forum (www.arb-forum.com) listed as part of Hyundai's service for warranty disputes. Unfortunately that service as of August of 2009 no longer will take on disputes of a consumer against a business- get that! My economic damage is that of $140.00 and the general dissatisfaction of getting reamed by a company that will not negotiate.

According to people in the paint industry, Hyundai intentionally applies a very thin coat of paint to their cars, and then give only a three year warranty, knowing the paint will begin to fail the latter part of the fourth year. Complaints to them have resulted in a "go fly a kite" response.

I've had my brand new Genesis Sedan in the Hyundai repair shop 4 times for brake issues. Honestly, I am a bit concerned about driving the car although the brakes screech while reversing. A few other problems have occurred with the car but seem to have been fixed. I am actively seeking the Lemon Law to replace this vehicle (this is my 5 Hyundai-never had a problem before) with another Genesis Sedan. I am new at filing for the Lemon Law and really don't know what to do, so I thought I should cover all of my bases.

I was driving and all of sudden my 2007 Entourage accelerated and ended up hitting parked cars because the brakes didn't stop the car and I felt the gas pedal did not come back up. I am waiting to hear back from my insurance company to investigate as this just happened. My daughter and I were hurt but okay, only damages to parked cars. My Entourage it appears it is totaled.

I own a 2003 Hyundai Elantra. While driving to work, my husband had the engine/oil light came on. As such, he took it to get an oil change. When this was done, all of the oil drained again and it was all over the place therefore making the car undrivable. We called our mechanic to have the car towed because we did not know what the issue was. After diagnosing the issue, it was the oil seal crank shaft, which in turn, due to all of the oil lost, the timing was covered in oil and we had to replace the water pump.

After researching further, we were made aware that the engine was covered under warranty, however, the car was already apart and the engine was out. We were advised we could send the paperwork, cancelled check and registration to Hyundai after contacting their Consumer Affairs Division. They would review and make a good faith effort to try to reimburse for the covered part. After 2 - 3 weeks of requesting information, I called today, 11/8/10, only to be told they would not reimburse for anything as I did not take it or tow it to a dealer.

I am truly disappointed and disgusted with the way Hyundai treats its consumers. This is not the first time I have had an issue with them and they were of no assistance. There was a recall due to their own issue with plugs not being installed in the under frame and had our vehicle for a week. They did not supply a rental and the dealer we used told us he was in a business to make money, not lose money when we asked for a loaner vehicle. I have never experienced an organization of this size or caliber that treats their customers this way. I will never buy a Hyundai product again and will be sure to tell anyone I know that is interested in buying one my experience with them.

I was involved in a head on crash in my 2000 Hyundai Elantra GLS. The accident was not my fault. A lady was exiting an alley on the left and drove in front of me in her classic car and I had nowhere to go but in her passenger door. I have had a lot of problems with my car but was glad I had a car. It was all I had but this one tops it. I was wearing my seat belt and my head hit the windshield. God must have been watching me that day because I didn't go through it. All because my driver's side airbag did not deploy. Being that the airbag did not deploy in a front end collision, as it should have, my head hit the windshield and I am suffering with a head contusion and serious neck and back strains. I am speaking to my attorney about this.

I have a 2002 Hyundai Sonata, I went to put gas in last week and it would not take the gas. The pump kept kicking off. Upon research on line, this seems to be a problem with these cars. Repair was stated around $700.00. I feel that the company should take care of this. What good is the car if you can't put gas in it.

I own two Hyundai's and bought the second one based on my experience with the Tucson. However, my Hyundai Accent started rusting after 12 months. It has also grown increasingly difficult to get any service done at the dealerships. The dealership told me that the service writer will not get a commission unless they receive a perfect customer satisfaction survey.

In order to achieve good results on the survey, they schedule less appointments rather than having an adequate staff. Lately, they do not answer the phone. I called a dozen times in one day last week and left messages and they still have not called me back. I had to take the car into another garage to have headlight replaced and had to pay for a warranty item because they have not called. It appears they do not want to honor the warranties. Had to pay for warranty item at other garage. I have a rusting 14 month old car that should be covered under warranty and no place to take it.

After repairs on my 2001 Santa Fe 4 cylinder were the positional sensor was replaced as well as the O2 sensor and the exhaust manifold crack welded, the car was in traffic with stop and go action (this is a manual transmission). All of a sudden, the shifter became stuck and the engine caught on fire, totaling the car. Mechanic says "not his fault." No fire insurance and now no car. A total loss.

I recently returned my Hyundai since the lease came to an end. My car was inspected prior to turn in, and was found to have no damage, and no charges were issued. So a few days ago, I got a letter in the mail that said, I owed them $400. I called them and they said the charge was because, I did not buy or lease another Hyundai. They also said it was in the contract when I signed my lease start up at the dealership. So here's my question, is this ethical or even legal? I also think this could be even prejudice, as I will decide what vehicle I want to buy. I was charged $400 and $24 for tax. A grand total of $424.

Hyundai purposely designed a safety flaw in their Sonata autos. The rear deck light cannot be changed by the owner. Hyundai requires a costly and time consuming visit to the dealers to replace the bulb. Emails to Hyundai have confirmed that they did not put any information into the owner's manual so that you have to visit the dealer or purchase a repair manual. But the bulb is near-impossible to replace without the dealer visit. This is a major safety matter as many will go unreplaced and may cause many accidents.

Bought a used 2004 Hyundai Santa Fe LX recently. After reading reviews, it seemed like a good buy. After driving it a short time, I noticed a grinding sound and decided to investigate. The culprit was a worn seal & bearing on the rear pinion. No big deal, so I thought! This would normally be a common wear/maintenance item and can be easily repaired in under two hours for less than $60 on most any car. After several trips to the dealer with them getting the wrong part, we discovered the real problem. Hyundai doesn't make the traction control unit. It's made by Borg Warner.

After three days of phone calls, I reached Borg Warner only to be told that they have a license agreement with Hyundai and are not allowed to sell any replacement parts to the public. How nice! The only solution is to buy the entire traction Control Module for the modest sum of $695 in order to replace the $20 bearing and the $8 seal! If I take the SUV to the dealer and have them perform the work, it will cost the tidy sum of over $1200! All this expense to repair a common wear item that should cost under $30 and can be done by any back yard mechanic. What a rip off! Hyundai may be getting a great market share now but decisions like this one will more than likely bring them back to reality, I hope. Great vehicle until you have to fix it! Ouch!

We are the owners of a 2001 Hyundai Sonata. Just Recently, while commuting to her office, my wife experienced a terrible situation regarding her Sonata. Fortunately, there were no injuries. It seems that the front end of the vehicle completely collapsed. The vehicle had to be towed to the nearest service station and required substantial repair work at a cost of $1737.39 for which we have documented bills. The repair work consisted of replacement of the engine cradle, lower control arms and left front drive axle.

Upon further review of this matter, I have discovered that on April 16th 2009, Hyundai issued a recall regarding this very matter to which we never received notice. As a matter of fact in August of 2008, the vehicle was at Hyundai of Westchester (1000 Saw Mill River Rd., Yonkers, N.Y. 10710, Invoice number **) for 52,500 mile service and this corrosion should have been uncovered at that time. Therefore, prior to taking any legal action regarding this matter, I would like to hear from Hyundai Motor Corporation regarding reimbursement of the undue charges paid.

I will be happy to supply Hyundai Motor Corporation with copies of the paid documents and pictures of the prematurely failing undercarriage.

I had a recall to my 2002 Elantra and took it in for repairs in March of 2010. Gurley Leep told me that they had to order the parts and would call when they came in. Gurley Leep never called when the parts came in and I called several times to check on this. Finally, on September 10th, when I called, Paul told me to bring the car in because two of the three parts were in. I took the car in on my lunch hour and dropped it off. After work, I picked up the car and nothing was done. They did not do any of the recalls. When I called on Monday, they could not tell me why the work was not completed but they would call me when the parts came in.

I took my car back in on September 8th, 2010 and they did two of the three items claiming that one was already done. Gurley Leep and myself went back and forth about this recall when, in fact, it was not performed. They told me that I had to leave my car another day so this could get done. They would not give me a rental car when this was, in fact, their mistake, not mine. They treated me like I was nothing to them. It is not my fault; they are the dealership.

In the Fall of 2004, I purchased a 2003 Hyundai Tiburon with 11,000 km on it. Within one month, the clutch had to be replaced, yes it was under warranty. In 2006, the clutch went again with less than 30,000 km on it - repaired again - under warranty. 2010, with 65,000 km on it, the brakes went, the tie-rods went and the air-conditioning quit. It cost me over $2,000 to fix. Now (Sept. 2010) with 67,000 km on it, the clutch has gone again - costing me another $2,000. I am not a lead-footed driver and I have been driving standard cars for almost 50 years.

This is the worst car I have ever had but with all these repairs, I cannot afford to trade it - maybe someone will help me by stealing it!

I have a 2007 Hyundai Sonata that I like very much except for one thing - the paint job is awful. The car is silver. That color does not usually show bad color but this car might get hit with gravel and the paint pops off. The gravel does even leave a dent but on the bumpers and the hood, you would think that it was hit by a boulder! We also own a 1995 Honda Accord with over 200,000 miles on it and the paint looks better on that car than the Hyundai. We are getting ready to replace the Honda and thought about another Hyundai but unless they make this situation right, we won't think about it twice!

I am writing in regard to my 2000 Hyundai Sonata and its subframe corrosion and the frustration I am feeling from this situation. I was driving to work on Friday, August 27th, around 5:20AM and had been on the I-10 Freeway about 5 miles going around 65 miles an hour. The road soon has a speed limit of 75mph, it's a 25-mile stretch of desert and very heavily traveled by 18 wheelers making the haul to California (Los Angeles). Anyway, I had just passed a semi and was about to pass another (with one behind me) when I felt something like metal on pavement and thought something was terribly wrong with my front right tire. I did all I could to get off the freeway (on the left hand side), the semi behind me almost rear ended me along with several other vehicles on their way to work. All I heard were horns, tires squealing and saw people flipping me off all while I was trying to get off the freeway.

I was somehow able to get the car off the road (barely over the yellow line). I tried to look at the front right side, but the car was so close to the freeway I would have gotten hit. I didn't know whether to stay in the car or stand outside (if the car would have been hit, either way would have been deadly). A police man came by about 10 minutes later and asked if I was okay and had me try to start the car. The car would not move as if the gears were gone. He used his patrol car to move the car from the roadway and down into the desert median. It was at this point that we took a look and could see that the right front tire was facing out approximately 45 degrees with wheel housing and fender damage. I called a friend and a tow truck, and went to work.

The car was taken to a mechanic's house and I was told after his inspection that the lower control arm completely separated/detached from the subframe, with chunks of the frame still attached to the control arm hardware (noticeable severe rust/corrosion). When the lower control arm detached from the subframe, it caused the half shaft to detach from the transmission resulting in damage to the wheel housing and quarter panel from this partially detached wheel. After looking on the internet, I noticed that there are several other cases exactly like mine. My problem is that I purchased this Sonata in 2001 from a Ford Dealer in Tempe Arizona, the vehicle was built in California. I took immaculate care of my vehicle, making sure it had all required maintenance and just recently, had 4 new tires put on. The car drives wonderful and has been an excellent car for me until this situation happened. It doesn't matter how many miles your vehicle has, the wheel should not come loose from the frame.

I contacted Hyundai Consumer Affairs today and although they listened to my concern, they basically told me a case number but that it had been closed due to the fact that my car was not built in a snow belt. My case number is **. My problem with this statement is that my Hyundai Sonata may not have been built in a snow belt, I'm quite sure you'll find that it was built in California. However, I moved to Baltimore, Maryland in May of 2002 and lived there until August of 2008 when I returned to Arizona. So I was in a snow belt for 6 years and the attached pictures will prove that my car, whether on the Campaign #089 for subframe corrosion or not, could have caused major nightmares for a lot of people on August 27th had I not been able to somehow muscle it off of the road.

I was told by Hyundai Consumer Affairs that the only thing I could do would be to get the car to a Hyundai dealer and they would take a look at it. Most likely, charge me a diagnostic fee and let me know what to do from there. I contacted Avondale Hyundai and they said they were not part of the campaign because vehicles out west do not have this problem, they don't corrode. I say, bad answer. I cannot believe that this is not being addressed in a much more urgent matter. I guess it's going to take someone dying to fix the situation. I do not have any other vehicle, this is my only mode of transportation and I need some answers. I have been driving for 36 years and being raised with 5 brothers, I have done my share of mechanical work and I have never experienced anything like this. Driving down the road and your wheel comes detached from your car, come on now. I have no idea what to do from here but wanted to contact you for advice. Should I get an attorney?

Bought a new 2009 Hyundai accent. Clutch went out at 29000 miles and again at 31000. Hyundai is giving me a lot of double talk. At first they said clutch went out due to driving, later said another part damaged it. Do not want to honor their warranty and are changing their story on what went wrong with car. They also did not honor their roadside assistance according to their deal. Have spent over $700 on rental car and they want to charge $1100 to replace clutch.

I am a British citizen on business trip to Iran. I bought a brand new Hyundai IX55 in March 2010. After couple of weeks, its sound system started playing up and then stopped working. Since then I have trying to get it fixed and tried so many times to get help from Hyundai, but unfortunately didn't get what I expected. In the end, I had to replace the part which was faulty and bought one for US$850, which I found really unfair when I bought a new car. Therefore, I will appreciate if someone at Hyundai can explain why this fault exist and cover my expense for replacing that part. I look forward to hear from Hyundai.

I am an owner of two Hyundai Sonatas, one is a 2006 and the second a 2009. We bought it for value, looks and the terrific warranty --or so we thought. We took in our '06 Hyundai Sonata on July 17, 2010 to Global Auto Mall Plainfield, NJ where we purchased the vehicle because of engine noise issues and to have the vehicle serviced at 98,000 miles. The vehicle has 100,000 miles warranty. From the time of purchase, there were issues with the engine which wobbled in the morning cold creating acceleration issues; going from second to third was a problem when the car was cold and we took it to Global for service under warranty from the beginning. The issue improved, but was never quite resolved. The engine noise came back repeatedly and was serviced throughout the life of the car all under warranty, including a full service at Towne Hyundai where they indicated the engine "was running hot".

Most recent service was at Global Auto Mall on fall of 2009, again for engine noise/acceleration issues. This time, when we took the car in on July 17th 2010, they initially indicated they had a loaner (that was arranged by Tom, service agent). But when my husband got there, he was sent to Enterprise Car Rental in Greenbrook for a rental costing $40/day. Tom indicated they would reimburse for the rental. Tom called us about the Sonata 6-7 days later indicating the car needed a whole new engine. They needed also all of our service records, up to 31,000 that were done at Global, after that we serviced near our home where it was more convenient. We sent all the records we had, we were missing two or three oil change paperwork. Our service guy moved and he could not locate those records.

Global Auto Mall told us they would not do the car under warranty and we should call Hyundai Consumer Affairs, which we did. They indicated that it is up to the dealership, while the dealer says it's up to Hyundai to repair under warranty --classic case of consumer ping-pong, where I am the ball. We faxed in the last of the documents on August 26th to Hyundai Consumer Affairs and it was indicated that there would be three days needed for resolution. That would be today, August 30th. When I called today, they didn't have the fax attached to our files. So after managing to get the rep to attach it to our files, we were told it would be yet another 3-4 days for resolution. I indicated that was unacceptable and I wanted a resolution today. I asked that our case be prioritized after six weeks of nonsense! Incidentally, Global Auto Mall does not intend to reimburse us for the rental amount because they state they are not working on our car. It is just sitting there! Unacceptable!

This has caused extraordinary problems for my family at home, since my daughter intended on taking the '06 Hyundai to college last week. She is now delayed and will have to be off campus housing without her car until this is resolved. We will make added trips and incur added expense to drop her off at school 4 hours away and then have her train down when the car is repaired. I never had an issue with Mercedes Benz or Audi or for that matter, Chevy Suburban or GMC Yukon regarding warranty work or customer service. A warranty is only as good as the brand behind it and customer service is only as good as your dealer's personnel!

Clearly, Hyundai and the dealers need to understand the impact of an unhappy customer because I will let everyone know my experience and no longer promote the brand. I will not buy another Hyundai and will spread the word. Incidentally, I intend to see this resolved as well as the fees back with respect to the rental car. After this, I will buy strictly German or American vehicles. This round with Hyundai was the experience of a lifetime, not just for myself, but for my two college children who will be making their own vehicle purchases in the next year.

I am the owner of a 2003 Hyundai Accent GLI. At approximately 124,000 kilometers (about 75,000 miles), I suffered a catastrophic automatic transmission failure. The transmission shop informed me that the failure was a result of a defective internal part in the transmission. It was an expensive fix and I petitioned Hyundai to assist me with the costs, but received a dismissive and anonymous email from Hyundai informing me that I have to expect that mechanical parts wear out and that they couldn't be sure how I may or may not have abused the transmission so they wouldn't be helping me with the costs.

I contend that in spite of documented and regular maintenance, the part failed because it was defective, not because it was abused. The mechanic told me that I should have expected more durability and longevity from the transmission and that the regular maintenance that was performed would not have prevented the failure of a defective part. I believe that a consumer would reasonably expect a transmission to last longer than this one did and therefore, Hyundai should have helped with the replacement of the transmission. I would urge any consumer to do their homework and petition other Hyundai owners concerning their customer service experiences with Hyundai Motor Corporation before they purchase one of their vehicles. I paid $2000 to have a used transmission installed in the car. A rebuilt would have been in the order of $3500.

Due to corrosion of the cross member of my 2001 Hyundai Sonata (4 cylinder), it broke causing damages to the front axils. It's causing me about $1300 to fix it. I need to replace it with a new one and I do not know how this is going to last.

I own a 2011 Sonata, and at around 3,000 miles, I began noticing a screeching sound (sounds like metal to metal) from the steering column every time I turn the wheel. The noise isn't extremely loud, but it's definitely noticeable. I took my car to the dealer, and they acknowledged the sound but said to come back after the break in period of 12,000 miles. The car now has about 15,000 miles, and I recently took it to the dealer because it was still making the noise. The dealer had a Hyundai rep come in to look at the car and the rep said that the car had nothing wrong with it.

So I went back to the dealer, and pointed out the noise to one of the mechanics after the Hyundai rep had already been there. Again, the mechanic acknowledged the noise and said that it was probably some "clock spring." The dealer supposedly replaced this part and said the car wasn't making the noise any longer. I go to pick up the car and notice that the noise is still there. At this point, I didn't even argue with the dealer because I was already frustrated.

Now, I contacted Hyundai consumer affairs and they said that there is nothing they can do because the Hyundai regional rep has the final say. I also want to point out that my wife has a 2011 Sonata as well and hers does not make that noise. I'm afraid that this noise can turn into something dangerous and I don't know what to do.

We have purchased I20 car on 04 Aug.2010 from Saini Hyundai Kolkata. The a/c of this car is not working properly. I sent two times in workshop but I am not satisfied with service because a/c is not working properly. Kindly replace my car as soon as possible until we will take another action in consumer court. Please see this matter immediately.

I bought the model Hyundai 10 on 21th January 2010. When I wanted to sell my car, it was realized that there was a paint thickness differences on the outside of the car. So, the sell price of the car has been decreased. Therefore, I conveyed this issue to the factory where I bought the car and they measured it and replied to me, "Yes, there were differences but this was normal." But, I dissatisfied from this answer. So I need your help. When you scrutinized this matter you will my claim is right. This is my car ID: **.

MY 2004 Hyundai XG350 air bag light keeps coming on. Hyundai seem to have this problem on all their models. Started coming on at 33,000 miles.

A number of complaints have been posted against A1 Hyundai, Sakinaka, Andheri East, Mumbai and now I am their latest victim. I have booked a car (Hyundai i10 Asta 1.2 WS GLS AT) from A1 Hyundai showroom on July 4th in my wife's name and paid an advance of Rs. 50,000/- by cheque number 113532 dated 4/7/10 drawn on HSBC Bank. However, even after waiting for 32 days for the delivery, A1 Hyundai failed to get an allotment of the vehicle from Hyundai and kept making false promises.

On August 6, I asked the dealer (Mr. **) to cancel the booking and refund the booking amount and he agreed to refund money within 8-10 days. However, now he is not even refunding my booking amount citing that there are no funds in their account. Could you please advice, how should I get my refund of my booking amount from them?

Hyundai refuses warranty to the known defective clutch assembly. Attention to 2004 Tiburon owners who are having the same flywheel and clutch issues as the 2003 owners. I have made contact with an attorney to start a class action suit. I am having to pay the full cost of the repair (over $1,000).

The 2010 Hyundai Sonata V6 is supposed to get 19/29 mpg. So far my average in the city and freeway without running AC is 15.5 mpg, and I am light on the pedal. It's very disappointing.

My car broke down and was in the Hyundai shop for about 6 months. It was so long because the company refused to accept their 10-year or 100,000 mile warranty. The Hyundai repair place was going to sell the car at auction. I called the Hyundai loan company and told them what they were going to do, and they went and picked the car up at the repair shop, and they in turn sold the car at auction for a little over $4,000.00. I have all the repair receipts for old change, etc. They should have fixed the car (they said it had sludge in the engine). They also refused for 5 months to give me a written estimate of what was wrong with the car.

I am now being harassed by the above company for over $8,000.00 for repayment for the car. I want them to remove the repair amount of money, which was close to $4,000.00 and acknowledge their warranty. When this all happened I contacted the Attorney General but the auction process went too fast and the Attorney General's office said that we no longer had the car and there was nothing they could do. Is there anything I can do to have them remove the repair amount that is owed?

My Hyundai Elantra 2002's front sub frame was corroded. The right control arm broke due to corrosion causing damage to the vehicle. The front wheel collapsed and separated from the vehicle. The driving speed was 25 mph. It caused me stress and money: $55.00 for towing and $50.00 for taxi.

I have purchased a Santro car in Jan 2008. Your product is absolutely fine; we can say value for money. There is very big problem regarding service in Gwalior Royal Hyundai. In Gwalior Hyundai workshop, the staff is not at all well behaved. They are not attending properly and taking too much time to make job card. I was at Hyundai workshop at 4.pm. After 20 minutes, Mr. ** attended to me and he is saying they can not take car for service since time is 4 pm. Yesterday, I complained to Mr. ** over phone regarding the same. If we compare with other workshop in Gwalior (Maruti, Tata, etc.), the over all service is very very poor in Royal Hyundai. They are simply spoiling your good image. Kindly look into this matter and do what is needed.

I just purchased a 2010 3dr Accent. While waiting to take possession, they started offering a Free Gas Card. I asked about it and was told that it did not apply to me as my car was already discounted from the MRSP. Here is the catch with the "Free Gas Card" offer. The prices they show on the website are not the MRSP - but rather the discounted prices. The Gas card they give is based on the non-discounted MRSP. The discount is the same amount as the gas card value. Here is where things get funny. They don't tell you that the prices they give are discounted , why? Because they can't.

There is a law that states if a price is advertised more than 3 months it cannot be called a "sale price" as it is legally considered the "real price" at that point. So here is where things get funny (and possibly not legal). At this point they are charging you (say) an extra $3600 on the price. They are stating on the website to give you a $3600 gas card. So at that point they cannot call it a Free gas card. There is a big disclaimer at the bottom of the gas card promotion but virtually unreadable on the website. Is this promotion legal? I wish I knew and I wish I knew who I could contact to whistle blow on Hyundai Canada because if not illegal, then it is extremely misleading. Other than that I am enjoying my new car.

While returning from office on 20 West Highway, the car just stopped. I was lucky enough to get it to the side on the busy highway. Later on Wednesday, I towed the vehicle to a downtown garage and came to know the engine has got seized. The car is not 10 years old and it has 96,000 miles. It did not touch 100,000 miles also.

I have a 2004 Hyundai Elantra GT which I had had no trouble with until I had a new set of tires put on. The ride home was terrible and I called the tire place to inquire. The guy said Hyundai's having a problem with their struts "freezing". In other words, they become useless. I did not believe him as I had never heard of this problem. I did an Internet search for this problem and found no info.

When I called my Hyundai dealer, I did not explain what was wrong with the car, only that I had a new set of tires mounted and the ride was then terrible. The struts locked up he says, they do that all the time! So, what is Hyundai's' remedy for what is obviously their design flaw? There is no remedy; you have to buy new struts---for $800! What a load of crap, I've never heard of such a thing. They know there is a problem with their struts but refuse to address it. I'll remember that when it is time to buy a new car!

The Hyundai incentive was released on July 21, 2010. Thinking about buying a Hyundai? Here is something you should know before you buy! Hyundai did not honor their 100,000 mile power train warranty on my car! Let me be perfectly clear! I am not writing this to say anything bad about Hyundai. I'm just telling you of my true Hyundai experience. I am simply telling my true story and how I was treated.

I owned a 2007 Hyundai Tucson. Most of the reason that I purchased the car was because of the warranty. The salesman said that the car came with a 100,000-mile bumper to bumper warranty. Silly me, I believed him. At 92,000 miles, I took the car to Randy Wise Auto Mall in Flint, MI because it was making a strange noise. They said it was some part I'd never heard of but having to do with where the drive shaft meets the transmission. To Randy Wise's credit, they assumed that it was covered under the 100,000 mile warranty and was shocked to find out that Hyundai wouldn't cover it.

They said the repair would cost me $1,400.00. They gave me a number to call Hyundai directly. I called and was connected with a very smug sounding woman. She said they would not pay to repair the car. I reminded her of the warranty and pointed out that the part that needed replacement was indeed a part of the power train. This woman rudely said that it was not covered and if I will look in the manual that came with the car, it says that only certain parts of the power train are covered and not what the salesman told me.

I told her that I did not purchase the manual first and then buy the car. The manual came with the car and that the salesman specifically said: 100,000-mile Bumper to Bumper warranty'! At that point, I asked to speak to a supervisor! She said that she could not transfer me to anyone. Yeah, right. To be fair, Randy Wise Auto Mall treated me fairly and was as shocked as I was that Hyundai would not cover the warranty. Randy Wise sells American made cars also. However, If you buy a Hyundai, you may run the risk of being treated like I was.

Chances are good as I am no one special but just a fool who was silly enough to purchase one of their automobiles. Maybe in Korea where these cars are made, they purchase the manual first before they buy the car but here in America, we tend to take the salesman at their word when they say 100,000-mile Bumper to Bumper Warranty'. This car has required too many repairs for it's age. Next time, I will buy American!

My husband and I purchased in September 2010 a 2009 Hyundai Accent to have as a second economical car. Recently, the engine light illuminated and my husband called the dealership to make an appointment to determine the cause. He was told by the service representative that Hyundai has been having issues with the engine lights coming on due to the gas cap flaw and they are making their customers pay out-of -pocket to fix the problem, which my husband was quoted an estimate of approximately $190.00. On a side note, I am also the proud owner of a 2006 Kia Sportage and have never had an issue with the service department or Kia honoring any problem that has occurred within the warranty period.

I was told by my repair shop that I needed a new transmission for my 2002 Elantra, since the warranty was still in effect. I took the car to Northeast Auto Outlet at Grant and Academy roads, PA. Pathey wanted $95.00 for a diagnostic test that I refused to pay, and I left. Then I went to where I bought the car Burns Hyundai at Rt. 70, Marlton, NJ.

I was told the same thing. I got some double talk but agreed to what was needed. It started at $1400.00. Then I was called and told an additional work at $400.00 was needed. I agreed and waited all day on 7-16. I was given a rental car, then left. I called the next day, and I was told the car would not be ready till around 2:30. I stopped by at 2:30, but I was told it would be another 15 or 20 minutes. That turned into two hours, and I was then given double talk about the computer that wasn't connecting with the module and that the car was dangerous to drive.

I was told to come back next week. And I protested that I was now liable for the rental. I was told not to worry about it; they would handle it. I then asked what happens in case of an accident. They said, "Don't worry. Your insurance covers it." Why should my insurance pay for their responsibility? By then, I was worn out from the upsetment and left. What good is the warranty if it will not be honored? I'm in debt for $1800.00 at last count. There's no telling what it will be next week.

In March 2010, my husband and I purchased a 2010 Hyundai Sonata. We first saw the car in the dark, test drove it in the dark, and did not complete the purchase until almost 10:00 pm. The next morning as I was installing our two car seats in the back seat, I noticed a hole in the leather. I called the dealership and was told that unless I had a repair order from the time of purchase, it was not their problem. Upon further complaining, I was told that it would be taken care of, by this time, the car has 1,200 miles on it and the color is literally peeling off the leather on the front seat. I took it to the dealership several times, they took pictures and passed it off to their district manager to decide what was going to be done. I spent hours on the phone with Hyundai customer service and got nowhere.

At one point, I made the comment to the dealership that the guy was playing games and it was going to get to the point where he was going to say that it was normal for the seat to show wear and tear. Now 4 months later, with less than 4000 miles on my car, they (the district rep and an engineer from Hyundai) finally looked at it and guess what, it is normal wear and tear. Every time someone sits on the front passenger seat, the color comes off on their clothes and Hyundai says that this is perfectly acceptable in a brand new $30,000 car! I knew I should have spent more and got a Toyota or Honda.

I filed a complaint about two weeks ago. However, I am not sure I included the following. Is it legal for Hyundai to include a pinstripe package for $2,995 that is not optional? I had said I take responsibility for my passivity in not carefully reading the contract that evening; nevertheless, I was led to believe I was purchasing a car for much less than the actual price. The upgraded package (pinstripe) is mandatory.I clearly didn't want it. I have since tried to trade this car in to get out of the contract but the pinstripe package leaves me with too much negative equity. Last week I sent a copy of my contract to your office.

The car is also peeling paint in the back but I have been told it must be my fault. No car I have ever owned has ever peeled paint. Please add this to my original complaint. Thank you so much.

I bought my first Hyundai on June 2009. The next month it broke. I got a tow truck and it carried it to South Cape Auto in Pacaltsdorp, George where they realize that the transfer box broke. I phone Phil Minnaar Motors in George where I bought the car. They just seems ashes. This issue has been running for +/-4 months and I was still out of transport. So I decided to fix the vehicle on my expenses and retrieve the money from them on a later stage. Well, I phoned Rex D. and Gearbox Centre in Port Elizabeth. Nobody could find me a transfer box that matches the car.

The car stood there at South Cape Auto in Pacaltsdorp for more than 7 months. Then Rex D. and Gearbox Centre in Port Elizabeth came to George and fetch the car. The car stood there for +/-4 months. Then, I decided that the must come and stand here by my house broken. Rex paid me my money back R20 000.00. Then I took my car to Auto Peter in Knysna. He realized that the transfer box that broke was never the part of Hyundai. He modified the box and it is running after three weeks. The car is still not running as suppose to be. Bottom line: I have been without a car for nearly one year, which I paid every month and the dealer just did not care. The car's transfer box broke, which injured the gearbox. Constant leaking oil. I have lost a lot of money regarding this issue. Please help me!

The company issued a recall on my vehicle. However, I was refused repair under the recall campaign NHTSA. The recall issues have resulted in injury to myself and I am the original owner of this vehicle. The recall campaign: NHTSA.

I have been in communication with the company since 2007, whence I purchased my Hyundai Tuscon from your distributors in Trinidad and Tobago. Since I purchased this vehicle in 2007 January 12th, I have been afflicted with problems upon problem.

First was with the certified copy of ownership. The wrong color was placed on the document. Then on March 2008, I started having problems with the A/C. The company changed the compressor on 4 occasions; March 2008, May 2008, July 2008 and in August 2009. Then in July 2008, the company also changed the radiator in which I was told that it was defective then the company loosed my engine shield in which they replaced it with one that was I think it came from the dump.

In October 2008, there was a serious problem with the A/C. I was getting a burning smell any time I turned it on. In August 2008, there were oil spills on the inside of the bonnet. I called Mr F. who at that time was the GM of the company. He sent two of his technicians who claimed that the damper cable needed changing. Well, the vehicle was took in to the company for reviewing what was wrong. They washed the engine then told me nothing was wrong with my vehicle. In August 2009, the A/C started giving problems. Again, the company told me that they had to bring an advance module from one the company overseas.

In October 2009 the engine was giving problems. There is a leaks on the floor of my driveway. When I told the company about it, I was told that I did not service my vehicle for 20k. I did service my vehicle but the company in question cannot find the invoice. Owing to that, the company had to overhaul the engine of the vehicle in question and since then the vehicle sounds like a tractor instead of a 3 year old vehicle.

I have been asking that something be done about this vehicle but no one takes me on. It is either I am refunded fully for the price I paid plus mental and physical stress or a brand new vehicle of my choice. If nothing is done within 1 week of this email, I will have no other recourse but to publish this in every news paper around the world plus on the internet and will have to take legal action against both Hyundai Motor Company and Neal and Massy Automotive Trinidad Limited. I am tired and fed up of their shoddy unproductive and unprofessional manner they handled this situation .

HMC and NMATT making me feel that I manufactured a defective vehicle and I am to blame. For the past 3 years, I have been more than cooperative with both companies.

I took my Hyundai Azero in for service March 16th for seatbelt recall. At that time I also advised them about problems with rear door locking and advised them the rear window shade motor not working. They only fixed the door locking problem and had to order motor and another part for seatbelt harness recall. They tried to fix seatbelt problem prior to recall but couldnt fix it. Little did I know my airbag wouldnt have deployed. Went back again for sealtbelt harness and rear window visor motor. When my teen was getting back in the car there appeared to be blood on front seats. Thinking maybe it was oil I felt it then agreed with her.

I went back into hyundai and waited for Nick to get off the phone. He walked out with me, watched as I wiped off my seats with clorax wipes. OK, seatbelt harness seems to be working well, the caution lights not coming on anymore. A mile or so down the road I looked in the rear view mirror and noticed there was a large hole in the rear shade and immediatley phoned Nick at Hyundai. Few days later my family got in the car, and my teen says she cant find her seatbelt. We pulled over and my husband couldnt find the rear seatbelt eithier. Again, I notified the dealership and later looked again. Ended up having to go back their again. I understand they had to take the backseat completely out of the car but they found it. OK. Its the end of June now and finally taking the car back so they can replace the rear shade with the hole in it. I advised them my rear door handle has fallen off too. I was told they had to get corporate approval or something to replace my shade, that they damaged. By the way, they had to let Nick go. I enjoyed working with Nick and thought his understanding and sincerity was an asset to Hyandai.

OK, hyandai called and said I had 59,000 miles time for servicing and I needed to replace brake pads, coolant, transmission fluid, tires..etc. They Didnt Ask to inspect my car, anyway my husband gave them permission to flush the transmisson fluid and he would do everything esle. OK, I go to get my car, pulling out of the parking space and my brake pedal hits the floor!!! I was in front of the service department, dont understand why I blew my horn, but, yes, I was shocked,I couldnt believe it. I was upset! My car ran great my brakes worked great, all I was great when I left my car. I only wanted a shade. It seems everytime I take it there Im leaving with something esle differnt wrong! My brakes worked very well when I left my car this morning. Service manager Sean was aware of the issue and let us drive off. I drove my husbands truck. By the time we got home my husband realized the severity of my complaint and we called Sean again. He asked us to drive back out there, Im still not driving my car. We're now leaving my car their overnight. He said they will look at it Sunday. Im scared, I think Im having trust issues. I dont want to drive my car until I know everything is ok and until I know the service department hasnt made anymore mistakes. Oh, they have to order a part to put my door handle on. Maybe they can ship it to me, Ill have someone esle put the handle on.

After i wrecked my car, i recieved a recall to the affect of,the salt from the roads gets into the suspention,it causes rust that will eventualy cause catastrofic failure to the suspencion and emd in a wreck.after the wreck, i was layed up in bed for three months and unable to work amd prpvide for my family.

My husband rear ended a dump trunk today and the impact was severe enough that the front axle broke from the frame and most at the scene feel that the car will be totalled. It is a 2007 Sonata with 8 airbags and none of them deployed.

Purchased new 2009 Sonata SE at xmas for my wife. We have had the auto for 6 months. My wife was hit by another car at an intersection, which t boned the car. She does have injures, but not fatal thank goodness. Inpact was at approx 50 mph. AIR BAGS DID NOT DEPLOY! ALL OF THE AIR BAGS SHOULD HAVE DEPLOYED. Loss of a brand new paid for vehicle in which you trust all of your safety features on your car to function. Unable to locate Hyundai Roadside Assistance for help, loss of transportation, distress, etc.

2001 Hundai Accent. Transmission is gone bad at 60,000 miles. Repair shops estimates 1500.00 dollars min. Automatic transmission does not engage in revers and jumups in forward gears. Repair shops are getting in those Hundais everyday with transmission problem.

I find [their] commercial which mocks the Roman Catholic Mass and Exposition of the Blessed Sacrament to be unacceptable. This commercial goes beyond all limits of acceptable advertising. As of now, I will NEVER again consider [their] products should I be in the market for a car and will encourage others to do the same. [Hyundai] should make a very public apology for this commercial as soon as possible.

I changed the first tire that went flat, and replaced it for $75. The tire was so rusted on that it took about 45 minutes of hitting it with a large hammer before I could get the wheel off. The second tire that went, just two weeks later, was too rusted on for my dad, a state patrol and the tow service to change on the side of the road. So we had to call a second tow truck that had a flat bed, and that trip was $85. I decided to have all four tires replaced so that my car was balanced, and that will be $500. Then just three days after that (and four days before all of the tires were to be replaced) I got a third flat. Again, I called a tow truck, which was an additional $60.

I would like to introduce me as a owner of a Santro Car, Model GLS Date of Purcahse 26/4/2010. I would like share you the bad experience from Hilton Hyundai, a dealer of Hyundai Motors in Trivandrum, Kerala. I dont know whether you are going to take action for this mail or it is going to your junk mail folder. Iam sending this mail in good belief that you will atleast do a formal enquiry on this issue. As you know that word of mouth is the very good advertisement. You cant expect me to give a good opinion on the services of Hyundai unless my issue is resolved.

Vehile Details Model Hyundai GLS E3. Date of Purchase 26/4/2010. Engine no G4HGAM010064. Chassis No MALAA51HLAM535246*C. Vehile Owner Name (My Mother). Pls find the below list of issues faced, facing by me from the day one of my visit to Hilton Hyundai,

1. I have exchanged my Maruthi 800 for this new car at the time of exchange it has commited by Mr Rajesh( Sales Executive Hilton Hyundai.) that remote lock, seat cover, suncool flim, teflon coating underbody coating and basic accessories will be compimentary along with SRK Cricket Kit. But at the time of delivery i had to pay Rs 2000/- extra for getting seat cover and Suncool Flim. I didnt get any other accessories such as remote lock, teflon coating and underbody coating. when i asked for the same it was told that that was only a false commitment given by the sales Executive. Me, Father and Mother tried to speak to the showroom Manager Mr S. He was pretneding to be busy and he has made us wait for 45 minutes for meeting him. When we met him he told me that he doesnt know the commitment given by the sales executive and he was not responsible for that. I have paid Rs 2000/- for seat cover and suncool flim and bought the other accessories from outside.

2. After three days of delivery my seat cover started coming out i have tightned it several times but in vain. i have contacted the sevice desk for rectifying the issue. but they have tighntened it and again started coming. now it has been told from the service desk that the santro seat cover will be like this only.

3. After 2 weeks of delivery my wiper blade started making noise i have contacted the service desk it has been told that by the service desk that the wiper blade has to be replaced and i have to make payment. i have told tham that this car has been purchaded only 2 weeks back . It has been replied by the service desk that they are not responsible for any issues after the delivery 4. After 15 days got a call from the customer service (Ms G.) to know whether iam happy with the services of Hilton Hyundai. i have told them the issue and she has told me that all my issues will be resolved but nobody has not yet responded.

5. I having visited hilton hyundai somany times taking permission from my office timings for resolving the issue but nobody has helped me it is only a waste of time and enery i have seen customers there who are having one or other complaints with Hilton Hyndai. We are not having option to exclate the issue bcos the Showroom manager Mr S. is not at all intrested to meet the customers and listen to them. Even if we meet him he will speak like a Army Major commanding his soldiers.

6. My Brother in law who is having Lancer has come along with me one day he was talking to the executive about hyundai Verna and he was asking for a test drive. But the executive told that the demo car is not available there. he has visited the showroom two times for a test drive. but till now he didnt get the test drive. Now he has booked honda city. I have seen people in hilton compalining that Hyundai has cheated. Iam sure that this is spoiling the reputation of Hyundai.

I am writing this mail in lot of pain because i am fed up with the issues. If you feel that looking into the issue will help you also you can contact me. if you feel that it doesnt matter that hyundai looses one or more sale because of this, I dont expect a call or resolution for this mail

I hope you will take this mail in good sense

I bought a new 2005 Hyundai XG350L in July of 2005 and since then the car has been in for service 8 Times at two different Hyundai location in a attempt to repair the Air Bag waring Light. I filed a Lemon Law claim, but Hyundai denied it. They said that I had two many miles on the car (38K). I guess I never should have driven the car, and just parked it in the garage. I coach a high scool team everyday after work and I put about 5-600 miles on the car every week. My family has since 2002, when my dad bought his first XG300 has purchased 5 hyundai vechiles. After all this I think this will be the last one.

I have a 2004 Hyundai Sonata it has 90k miles on it. The Airbag light stays on all the time taken it in to the Hyundai dealer in Hemet Ca. I have an extended is 100k mile extended warranty that I bought because the deal told me that it would be the same coverage as the 60k mile warranty. The dealer I bought the car from originally has closed so I can't go back to them.

Now I'm being told the air bag electrical is not covered by the extended warranty and that it will cost me $1200 to replace it and that I will have to pay $100 for them just checking it out. I have looked on the internet and it seems the airbag light is a problem MANY people are having and are having the same problem over and over. It appears that Hyundai has a problem with multiple year models of Sonatas and other models, and there have been deaths linked to this problem according to other investigations. Some thing needs to be done. Thank you for your time.

It is to bring to your notice that i am facing lots of problems related to My I10 Car which i have bought from Sant Hyundai, kangra (H.P). The problems are as follows - 1.First problem i have faced when i went for my first free service. Actually i have bought my car as on 28th,Nov,08 from your kangra agency, but some how they have taken its sale on october month i.e prior from its actually sale. Because of this i was late in my first service and faced the problem for its first free service.

2. Sant Hyundai have given me a Sony car Stereo free with my I10 Car. But I got the Problem in my stereo with in one year,when i have showed them this problem they have denied to repair it in free. But when i have showed this problem to some other agency they told me that this is not a genuine product of sony & also if it would have been genuine product of sony then i would have been able to repair it from service centre of sony absolutely free. 3. I have been told before purchasing the car that i will get the employee discount of Rs.3000/-. For that i have submitted all the required documents to Sant Hyundai but stil i have not got anything.

4.One another major problem i am facing in my car is that its starting problem. When first time i have faced this problem then i went to chandigarh & then from panchukla i have been able to service it. The defalt was in the Lock & they have changed the lock absolutely free as it was in guarntee period. but now again i am facing this starting problem, which i have showed to Altimate Hyundai, Chandigarh, where they told me that the problem lies in its self, but again they have told me that when they ll get the stock they ll replace it. My question is that why i am facing this problem with in 1 & half year from the purchase of my car & as it is in guarntee period now but after some time i ll not be able to servie it in free.

5. Last but most frustrating to me that its tyres are not working more then 10000 km. My car has travelled more than 30,000km & i have changed my tyre twice. I am doing alingment & balancing after every 5000km but still facing this problem. As i am a resident of HP i have to go to Chandigarh for any major defalt. Also i have to changed my tyres aftre every 10000km which is really very expensive for me.

I received a flat tire. I put the donut(spare tire) on the car. The donut was flat. I called Hyundai and they stated that the tires where not covered by them. When I gave them the name of the company on the spare tire. They claimed never to have used the company before and it was not in there system. the company was Maxxis. I have a 2005 Hynudai. When I googled the tire company they only one available in the United States was in Georgia the rest are in Asia and Africa, and Canada. When I called back Hyundai insisted that they never used this tire company and more or less I was making it up. This is the spare that came with the car and the serial # on the rim of the spare tire does have Hunydai on it.

Took my 2008 Santa Fe for 30000 mile check up at Thomas Hyundai. They said all four rotors were excessively rusted and warranty doesn't cover. I took for second opinion to Apple Valley Hyundai and they were shocked how rusted they are and some of the body welds up front of the vehicle was rusting as well. Told me to call Hyundai America. I did but basically they said it's not their fault and I would have to cover everything. They don't handle or cover rust items. I'm afraid my rotors will break or something while driving it.

I purchased a 2011 Sonata SE recently. However, I took it back to the dealership within one week of owning it for a steering problem, vehicle constantly pulling left. The dealership diagnosed the vehicle as needing an alignment adjustment. The dealership had to upload new specifications for the 2011 Sonata, which took a couple days to get done. Nonetheless, they finally adjusted the vehicle and returned it three days later. I returned the vehicle one week later with the same problem, still pulling left. This time the dealership kept the vehicle for a total of two weeks.

During this period, the dealership couldn't resolve the problem. The dealership had to contact Hyundai Technical Support for further assistance. Hyundai Technical Support exhausted their recommendations to the dealership; thus, in the end couldn't help the dealership to resolve the problem. The dealership had to contact Hyundai Corp. and Hyundai assigned a Hyundai Factory Engineer, this is documented with an assigned number from Hyundai. The Hyundai Factory Engineer couldn't definitely resolve the problem.

To this day, the vehicle still pulls left. The Hyundai factory engineer says that "it's the nature of the beast", meaning the pulling is an inherent flaw of the vehicle, but assures that the vehicle is okay/safe to drive and shouldn't wear the tires irregularly as the vehicle is properly aligned within specifications.

Own a 2002 Elantra, been at the dealership now for 1 month for a recall for the sub-frame and control arms. Was told not to expect it back for another month due to the backorder on parts. Hyundai won't offer any type of loaner vehicle either.That's 2 months without a vehicle, that wasn't my fault.

I purchased a 2006 Hyundai Accent and the driver air bag keeps malfunctioning. I had it replaced 3 times in about 10,000 (starting shortly after I bought it with 24,000 miles on it) and it went out again. Now I just drive it with the light on all the time. They replaced the package, the sensors, etc. Now I'm over warranty and they say I have to pay for service on this lemon.

I bought a 2011 Hyundai Sonata 4/9/10 and on 4/23/10 the transmission went out on the car, it had to be towed to the dealer. Now, they are telling me 2 weeks to replace the transmission. So far Hyundai is not doing well in taking care of me as a new customer. I haven't made the first payment and it's broke down. I'm very disappointed. I would like to return the car. So far no help from Hyundai.

My 2002 Sonata sub-frame broke at the busy intersection of Plainfield and Hunt Road in Cincinnati, OH. The wheel collapsed, and locked up, that's why we couldn't move the car. I had it towed to a Hyundai dealer, and they said they repaired the sub-frame. Approximate 6-8 weeks later, the same thing happened, and we had to tow the car to the dealer again. They again fixed the sub-frame, free of charge. Now I am afraid that this could happen again to my Sonata it could endanger my life . What can I do to remedy the situation, or does anyone care?

I am sure that this abrupt stop and wheel collapse, is what is causing my arm and neck pain, but I am more concerned that this could happen on the highway. I don't want to be killed, or hurt someone else, if the sub-frame breaks for the third time. Where can I get some help? This is more dangerous than all these complaints against Toyota.

In 2007, I purchased a new Hyundai Sonata. At the time, it appeared that Hyundai was a company working toward being a step above other automobile manufacturers. I formed the opinion that they were not only attempting to build a Quality automobile, but were also trying to build a reputation of caring for their customers. The 2007 Sonata was clearly the best car I ever owned.

When I saw the 2011 Sonata, I purchased one immediately. That decision has now proven to have been a big mistake. For the first week I owned the car, it was a real pleasure to drive; however, that is where being the satisfied owner of a Hyundai ended. On February 26, 2010 with only 270 miles on the car, I was driving in the left lane of a freeway contemplating passing a car that was a car length in front of me in the right lane, when that vehicle hit her brakes for no obvious reason and was rear ended and literally thrown in front of me, causing $16,000 plus in damage to the front end of my car. My loss is being covered by the other two vehicles.

To date (4/21/10), repairs to the vehicle have not begun due to the inability of Hyundai to supply parts. I have now spent close to $1,800 for a rental car that the insurance companies may not pay for, and there seems to be no end in sight. The body shop, the insurance adjuster and I have been trying through Hyundai to find the parts without any results. I have been informed that a complete complement of parts for the 2011 should be available by July 2010 or shortly thereafter. Wonderful! Hyundai in the mean time, has no trouble obtaining parts to run their assembly line, but the ** with their customers.

We sent emails to Hyundai relative to this problem and have received a reply back, stating that they were too busy to reply to our email. I was later informed by customer service that they were not permitted to answer our emails. All of this is being well documented.

I have now requested that Hyundai take back their car in addition to the insurance money, so that they may repair the vehicle when they get the parts, and further to make me whole by giving me an identical 2011 vehicle. This problem is wholly caused by Hyundai due to their inability to supply parts.

Now comes the unbelievable part. I received a telephone call from the dealer telling me they are being harassed by Hyundai to fix the door locks that are under recall. The dealer told me I had to get the vehicle to them one way or another. I very loudly told the dealer what I thought of Hyundai and hung up. I received a call back in about 15 minutes. I was informed by the dealer that Hyundai told them to go to the body shop and fix the door problem. I went into a rage and told the dealer not to go near the car. The front end has been removed and there is no wiring harness, thanks to Hyundai, yet the dealer is going to fix an electronic problem with the door locks.

In a conversation on April 13, 2010 with a rep at Hyundai Customer Service, I was again told, "We will forward your complaint to the higher ups". I asked if I could talk with the higher ups and was told no! I then asked if this conversation was being recorded and was told yes. "Great," I replied and asked if I could get a copy of that recording. "Only if you get a subpoena," was the answer. So much for a new kind of car manufacture, as Hyundai likes to say. They put a car on the road without the availability of spare parts.

I will lose at least 3 months of my warranty while the car sits in the shop.

My rear passenger tire tread on the outside 3 inches wore out over night. I heard a clunking noise and assumed it was my muffler loose. No, it was the metal arm which holds the wheel on. The tire is tilted to the outside. I took the wheel off and found this metal arm broke. The bolt or whole bracket rusted and I almost lost the wheel. The car is no longer drivable. I am having it towed to our local Hyundai dealer and I'm sure it wont be cheap. This is something that should not rust and brake. The tire is destroyed.

There is a recall on this. Hyundai customer assistance said rental car would be provided, and they were very sorry (Tues PM).

Last week, I had given my Santro for service and I had briefed them regarding the problem. The thing is that they have changed many parts worth Rs 12000 which was unwanted and the problem still prevails even after changing the parts. Now what do I do?

I purchased my 2006 Santa Fe Hyundai in 2007 and my transmission failed in 2009. I take good care of my vehicle, I was not experiencing any problems and driving down the freeway, my car felt like it was slipping gears and failing. I took my care to AAMCO and it cost $4,500 to rebuild my transmission. Rebuild transmission on a 2006 Santa Fe and I could not afford this expense. I still owe $4,100 to GE Money Car Credit at an astronomical rate of 19%.

I had received my 2002 Hyundai Elantra as a hand-me-down car, and although I was not happy with the vehicle from the beginning my circumstance made it impossible for me to get a different car. Since my sister had owned the car in March of 2006, she has reported the car mysteriously throwing her into the other lane on the highway and the engine cutting out or kicking back at only 65 MPH. At first, I didn't know what she was talking about, but within a week of owning it I had similar experiences. We have had the car aligned 5 times in less than 4 years, replaced all the tires, bearings, shocks, rotors, brakes, and tie-rods since 2006 and each time it seems to be fixed for a short period of time and then the problems return.

A few weeks ago, I finally received a recall notice from Hyundai that informed me that my car is included in the batch of Elantras that can have problems with corrosion to the control arms and the sub-frame. So immediately, I called one local Hyundai dealership, but they said that they could not evaluate my car until September (it was the beginning of April at this point.) So, I called another dealership and they said not until the end of May. I made the appointment, but when I asked if it was safe to drive with my 2 1/2 and 1 1/2 year old, the lady said that she would not recommend it and it is a major safety concern. So I called the next closest dealership which was about an hour and a half away in CT. Luckily they said that they could get my car looked at right away and that they have been having a fast turnover even though it was a labor intensive recall. I brought my car there and waited. I called the next day to see how bad the damage was, if any, and the man said that my car was one of the worst that they have seen. The entire sub frame had rotted and he was surprised that I had not been in an accident. He then informed me that because of the recall all sub frames were on extreme back order and that he called the manufacturing plant, but they could not even give a estimated time of arrival.

He assured me that it shouldn't be too long and that they were expecting some either tomorrow (Saturday) or first thing Monday morning. He also told me that typically that dealership would offer a complimentary loaner vehicle for the inconvenience, but because of the recall situation there was a huge waiting list. He did recommend calling the Hyundai Customer Assistance Center, so I did. The first day I called and waited 2 hours and was forced to hang up because of an appointment. The second day I waited 2.5 hours, but talked to someone who informed me that they were going to try and do everything that they could to ensure a loaner car through the dealership if my car was not fixed by Monday. My car was not fixed Monday and the parts still did not have an ETA, so I called the hotline again. This time I waited 2 hours and 45 minutes and when I finally was waited on the lady was short with me and said that the previous person did not tell me that they could get me a loaner vehicle no matter what. "Loaner vehicles are not provided through this recall campaign" I went back and forth with them for over a week and a half. I had to walk my children to daycare in their wagon during morning rush traffic and 35 degree weather one day and 90 degree others. I had to beg family and friends to let me borrow their cars, so that I could make it to college (I am a commuter and travel about 30 minutes each way daily). I also got parking tickets because the vehicles that I borrowed were not registered with my campus, and couldn't be because I was always using a different car. I was finally called today saying that my part came in and that I should be able to get my car tomorrow evening at some point.

I am sick of dealing with Hyundai. Although the dealership was nice and let me vent when I needed to the Hyundai corporation should be held accountable for their product. I've spent numerous dollars on parts and labor that are directly related to the problems that were on the recall and Hyundai said that they will not pay back for any of it. Not to mention that my family and I was physically stuck with out any means of transportation for over two weeks! I'm not even convinced that after the recall is fixed that all of the problems that the car had will be fixed, but it doesn't matter that I already filed a complaint with the National Highway Traffic Safety Administration. Hyundai representatives actually told 't me that they don't care. The first thing that I am doing when I get this car back is selling it, and I don't care if I have to drive a car 4 years older then it is at least it won't be a Hyundai. Thousands of dollars spent on unnecessary repairs, not to mention the tickets, and having to deal with not having a car for over two weeks!

I have purchased Hyundai Santro in Jan 2008 (DL3CAL-5418) from showroom situated at Mathura road New Delhi named Hyundai Motor Plaza but its AC is not working properly after purchasing. It stops when we slow down and we stopped the vehicle and does not start. We have gone to service center 5 to 6 time for servicing but problem is not solved until now. Your service center persons, Mr. Manoj S and Mr. A are not able to give the proper service in this case again and again. I am very harassed by your service partners. If this is your service then I will not recommend this to any person in the future to take any Hyundai vehicle. Please take the necessary action. Awaiting for your positive reply.

I bought a 2001 Hyundai Accent at the Hyundai Jeep dealership in Orlando, Florida. I have had nothing but trouble with this car and its transmission. I have had to replace the transmission three times already since I purchased it. Obviously, these have been costly repairs. Is there a recall on these cars? I am so frustrated. My car is at the repair shop as we speak. This is absurd and ridiculous. What can I do? I have had to pay over $5,000.00 in order to get the transmission fixed three times. Not to mention that I have had to rent cars and trouble family members in order to get to work.

We were forced to pay a $100 towing charges due to Hyundai's defective part - the front lower control arm. My son came to a sudden stop when he lost control of the steering as the front left tire became pushed inwards. Obviously, the corrosion had progressed drastically! The dealership confirmed that the vehicle was not drivable due to the recall.

I was informed today by two Hyundai employees that this charge is not part of the recall reimbursement plan! Regardless, I expect to be paid for this $100 by Hyundai as soon as possible. This expense should not be incurred by the customer, as it was solely the fault of the manufacturer! I don't care if an exception needs to be made; whatever it takes! Needless to say, this has left me feeling livid and appalled over the lack of customer satisfaction.

Therefore, l am requesting a check for $100 to be sent immediately. Let it be known that I work for the Department of Defense with 1,000 employees and I am sure that Hyundai would not want all of these people to know that they failed to satisfy a customer over $100! I truly hope to receive a quick response, thus avoiding any further action on my part.

They refused to reimburse me the $100 for towing charges as our Elantra became undriveable when the lower control arm malfunctioned causing left front tire to be pushed in. This was solely due to manufacturer recall and should not be an expense of customer, whether it is part of the reimbursement plan or not!

My 2006 Hyundai Sonota's left rear brake is grinding. I have not had to replace the front brakes yet, but the back brakes are completely shot. I called the dealership to inquire and they said, "yes you need to have your slides on the brakes cleaned and lubed every 7500 miles and it costs around $130 each time". The service man said that he has seen the brakes go out as early as 19000 miles without getting these done. This is deeply disappointing and I will not be purchasing another Hyundai again.

On Thursday, 3/25/10, the airbag light in my 2008 Tiburon came on. I took it to the dealership, and they provided me with a rental. I was called this morning, and told that they need to order a part, and it may take a week. They said I could come and get my car, and return when the part comes in. I explained that I did not feel safe driving the car until it was fixed.

A rep of Hyundai Consumer Affairs told me that a rental is not covered through Hyundai, even if the issue is under warranty. I was told that if I go to get my car, I would need to sign a waiver! I cannot afford $35 a day for a rental, and, even if I could, I think it's absurd that I have to pay out of pocket, for a problem with the car. They deemed my car safe to drive, but I need to sign a waiver? I have had nothing but problems, since I got the car. When it was just 4 months old, I had to have the master cylinder and brake booster replaced. This car is a lemon, but it doesn't fit the requirements, and now I'm over the mileage. Hyundai does not take care of their customers. I'm scared to drive the car. I was worried that with every little bump, the air bag would deploy. My car is unsafe and is a dud.

History of continual failure of ignition key lock cylinder problem on 2008 Hyundai Sonata

December 26, 2008 -- I took the car to the Taylor Hyundai dealership (Perrysburg, OH) due to key cylinder problems. I couldn't turn the key in the ignition from time to time and was stranded several times. The dealership diagnosed the problem. The ignition switch was removed/replaced and a locksmith recoded the cylinder.

January 6, 2009 -- I took the car back to the Hyundai dealership for the same mechanical problem, the key would not turn in the ignition. I had to jiggle the key in the ignition to turn and was stranded numerous times. The dealership diagnosed the problem as the same issue; they replaced the housing assembly and had a locksmith redo the keys and cylinder again.

March 15, 2010 -- I returned to the Hyundai dealership again for the same mechanical problem. The key intermittently would not turn in the ignition. After jiggling the key in the ignition, it may turn over in 30 seconds. Several times, it took over 20 minutes to catch and turn the engine on. The dealership service manager verified the problem and confirmed the car needed an ignition switch again.

March 15-19, 2010 -- Having contacted Hyundai customer service several times, I had been informed by them and the service manager at the Perrysburg dealership that the Toledo area district manager had indicated as a goodwill gesture, since the same part had failed, he would agree to coving 50% of the repair. I had indicated that was not acceptable with me since this was fourth time for the same repair/replacement of the part(s). I felt Hyundai should take responsibility for the mechanical failure of their parts since failure of the parts was not due to normal wear and tear.

After a conversation with the district manager and sharing my concerns and disappointment with the 50% repair/replacement offer, he stated since I was not happy with the 50% offer he was rescinding the offer and I would now be responsible for 100% of the repair/replacement cost. After purchasing a Hyundai for $17,000, this is type of professional customer service I should anticipate from a district manger? What if my ignition key continues to fail and I happened to be in a dangerous or life-threatening situation? Why does it take a family or an individual being devastated by an accident in order for a manufacturer to take proactive steps to prevent this from happening to anyone else?

We all rely on these manufacturers to build a safe car for us to drive, one that gives us the peace of mind that our families are safe driving or riding in them. They must take the responsibility to identify any and all problems that affect our safety and immediately notify the public as well as take proactive steps to correct the problem as quickly as possible regardless of how it affects their bottom line.

We had an accident in May 2009 damaging the engine hitting a small buck and only got our Hyundai Sonata back from them after 3 and a half months. The car did not feel the same after we got it back, but we planned our vacation to South Africa anyway. Two weeks later, we got a breakdown in Botswana in the middle of nowhere, got towed back to Windhoek, Namibia and the vacation was down the drain.

After many days, we were called and told that one mechanic did not fasten the oil pump and the whole engine was damaged. They repaired the engine on their costs, but it took another 30 days. We had the car back now for 3 months, drove to South Africa again and the car broke down again! We got towed back and received a quote for ZAR76000 for a new engine, because the warranty is only for 20,000 km and we have driven 29,000 km.

In 2003, I had changed my due date for my Hyundai payments from the 3rd of the month to the 23rd. I received a confirmation from Hyundai and everything was okay. I paid the payment before the 23rd and they came on a Friday night at 3am and took my car. I contacted Hyundai on Saturday morning. They were very rude and said that I did not make my payment on the 3rd. I advised them the due date was changed and they sent me the confirmation.

They said I had to wait until the repo place in Donegal, PA was open on Monday morning and that I had to stop payment on the check that I had already mailed for the payment due on the 23rd and do a quick collect. Now I paid to stop payment and money for the quick collect and this is all their error. I have to go on Monday morning and have to pay $240.00 for my car to get out of storage. They never admitted it was their fault. And my due date from there on was due on the 23rd, not the 3rd as it was when they took the car. They show on my credit report paid off but a repo and that I paid $125.850 for the car. I am trying to buy a house and they are refusing to take the repo sentence off of the credit report.

I have fought this for years. They removed it and put it right back on. I have talked to many different people including supervisors and get a different answer from all of them. This was Hyundai's error and needs to be fixed. The car has been paid off since 2007. I have been told by Hyundai to dispute with the credit bureau and they just keep it on. Please help. This has stopped me from getting credit and jobs. It is causing me a lot of stress as I thought it had been resolved years ago to find it is back on the report as a repo. When I asked the supervisor how that happened, she said she does not know. I work in collections and I do know how it works. Hyundai can correct it if someone would really take the time to review it correctly.

We purchased a 2010 Hyundai Santa Fe in At San Tan Hyundai in late Jan 2010 and they were aware that we were going to drive to Florida which was the purpose of the purchase. We have had this car in Service 3 times since purchase due to the transmission slipping. We are now in Napleton Hyundai in West Palm Beach Florida and spending a lot of time in Service for this car. Now we still have to drive back to Arizona. This is unacceptable, and we are not happy with this car. Fix it!

Happily, I bought one unit Tucson on January 5, 2010. But after a few days, I found the noisy sound coming from the desktop and beneath the front right wheel side. I have taken my Tucson to the dealer, Bhutan Hyundai Motors hoping to get it repaired. But the mechanic after his thorough checking had told that it may be the manufacturer defect. I want to seek your advice how to get rid off that noisy sound? I am really not happy with that noisy sound coming from new car (Tucson).

I received letter 3-1-10, about under car corrosion. My car's front began squeaking really bad on 2-1-10. Just to move steering wheel back and forth made squeaking noises. Mechanic said wheels would possibly come if car was driven any further. The lower control arms were loose and rusted. Mechanic replaced lower control arms at a charge of $500. He also changed rotors and brakes for another $498. In Feb, Hyundai said problem was not covered.

I am currently disabled and on SSD. I really could not afford to pay out $1,000. I had to borrow the money from my retired mother. But the car is my only means of transportation. I would really like to be reimbursed for the replacement of lower arm controls.

I received a recall letter to repair "trailing-arms" if needed. After visual inspection by the dealership, they said they needed replacement but would have to replace "Backer-plates" and "ABS sensors" as these would be broken when repairing the recall items. The cost to me would be $513.80 -(no labor charge, just cost of parts). I have been informed that the dealer is responsible for any part that is broken while repairing the recall items. I did not replace the recall yet as I don't feel I should pay for the broken parts.

Clutch went on 2007 Hyundai Coupe a few weeks out of warranty but previous to this I had traded my 2004 Hyundai Coupe in which Hyundai failed to change ownership on and I ended up with 3 court appearances. Embarrassment of been in front of a judge and the lies Hyundai told.

In March of 2006, I bought a Hyundai Elantra. I was excited about the car impressed with the 60,000 and 100,000 warranty. I was pleased with the car and at first had my oil changed at the dealer. Then, I switched to a reputable mechanic right next to my work. He always checked all my fluids etc. On about Thursday, the 18th in the evening we went out to pick up a few things to eat. On the way home the car started lagging in 1st gear and felt very strange and the engine light came on. At that point, we were 2 miles from home and managed to drive it to our house. Once there, we parked it. I checked the tyranny fluid and so did my son in law. It was okay and had the usual reddish orange color. When I went to change gears, it stuck and didn't want to go into gear. I quit. We had it towed to our mechanic's garage and he then told us after checking it out that it was the tranny. We then had it towed to the Hyundai Dealer where we bought it.

Here's what they told me. The first conversation went like this. The tranny fluid looked like brown and very dirty (I argued that the mechanic said it smelled like it was burnt but that was natural considering it went out). Next, he told me that only a Hyundai fluid could be used in a flush. And it should have been done at 30-60 miles. So, I went to the warranty book and in page 5-5 it says it should be replaced at 105,000 miles. He said I needed all my receipts from the flushes. Later when I called up customer service, the man was very unsympathetic and told me to go to the next page in the back of that page. In the back page, they do say 30-60 000 if you drive in severe A: driving 5 miles or less normal temps or less than 10 in freezing temps; driving on rough, dusty, muddy, unpaved, graveled, or salted roads; driving on sandy areas; driving in heavy traffic in temps over 90; driving uphill or downhill or a mountain road towing a trailer; driving as a patrol car.

You have got to be kidding, except for the last two. Who doesn't drive in those conditions? I was then told that PA is a severe condition state. This is what I consider to be misleading. They dazzle you with this great warranty, but they don't tell you to read it for all the special little conditions. I would like to know what state is normal. And I drive 40 miles each day to work and that is where most of my mileage is.

To replace the transmission, it would cost me $2200.00 plus the $82.50 I already paid for the diagnostic. I have to have a car. I live 40 miles from my job and have a very responsible job as a customer support supervisor for a 5000 store chain. I have no alternate transportation. It will be a severe financial burden to me. I worked very hard and paid this car off in 2yrs. I counted on Hyundai to back this car up. I am very, very unhappy and to boot they will not give me a corporate contact for me to write to or call. Why?! Please pass this along as I don't want anyone else to be in my shoes.

In 2006, I purchased a new 2006 Isuzu I-280 pickup truck. During the finance deal, I was sold the signature finish paint and interior protection package, which protects the paint from damage and protects the interior of the car from stains, spills, or other damage. The cost was $1000 with a 5-year guarantee. On February 22, 2010, I called the dealership to have a stain from coffee removed and they told me the company that provides the product went out of business and they can't help me. The service department gave me the run-around and said we are looking into this, but they might not be able to do anything because the company went out of business.

Douglas Hyundai Isuzu sold me the package and also installed it, but now they won't help me. I contacted the General Manager, Dave **, and he told me that it's a tough economy and lots of places are closing down. Again, giving me the run-around. I did more research only to find out that the dealership is selling a similar protection package to their new customers. I have been calling them for 5 days now, and every time I call, they pass the phone to someone else and they tell me they will get back to me, but they never do. I'm paying monthly for this package as my finance papers show. Total loss is $1000.00, plus ruined carpet.

I have very long and bad story with the company dealer Al Naghi in Saudi Arabia, and it is for sure in Saudi Arabia branches with many customers, I believe they sell the car and to ** with the customer after that. Yes, this is what's happening in their company dealer and this is what's going on in Al Naghi, the dealer for Hyundai cars. They're losing the consumers' trust here.

I bought Trajet van in 2007 and I am still paying the installment for that car. When I took the car in first day, the break hobs were in very bad condition with big vibration on it. If I push the pedal in, (this was 1st stop in company), there's a strong sound on the windscreen on high way. On 2nd stop in company, there's an electric problem in the outlet. On 3rd stop in the company and while the every 5,000 or 10,000 entry for the car, I found the staff are cheating the consumers and like lying on them. (On one of the services for the car, I asked the Indian manager, "Did you change the location of the tires as your company policy?" He answered me back immediately with full trust, "Yes, we did it."

When I took the car home I found the tires were there in same locations because there was a puncher treatment from outside in one of them. I found it in same location. They've not even touched a Sigel tire. And they're not accepting that there is any problem in the car, and if they do accept after a long discussion and after checking the car, they always say there is no problem, and they always give a bad service and maintenance. They put many times anything or any part of the car in incorrect way. This is a shame.

Even the radiator water, they don't know how to fill it. They over fill it in the plastic bottle which belongs to the radiator. They don't have good mechanics at all. That's a real shame on Hyundai as a company and on their name as big company in the market. Bad treatment with the consumers by screaming at them, and delaying the cars in the company with no result, and making the car dirty inside the room and over the engine and beside it.

Now I have big problem with the maintenance. I found they're not good in diagnosing the problem. They don't have well qualified mechanics. They did put wrong parts in my car and the problem was somewhere else. I took the car to the company on (55,000 km) for vibration and sound in it. The problem was (after shifting the gear in 2nd and moving the car, a sound and vibration comes from under the car and transfers to the dashboard in little high speed, then transfers from one place to another in different speeds, and even in the gear shifter rod also) when I took it to company, they refused to take the car in working times.

The Pakistani man in the reception said, "Come in evening because the person in-charge who should take the car is not in right now, he will come in evening." I said to him, "It is not my problem." He said to me (he was saying that in high voice and very impatient on my face), "Okay, no more talk with you. Give me the car paper." Then he photocopied it and said to me, "Mr. **, the person in-charge, when he comes in in the evening, I will give him the car and the key." Mr. ** called me in evening that day asking me what the problem is. I mentioned it for him. The next day, he called me and asked me to come to the company. I went there. He said, "We checked the car and there is no problem."

After that and after long story about checking the car by many maintenance staff, they said all the Trajets have the same sound and it is normal sound. They started lying on me now, and they don't know what's wrong with the car. I said, "Show me one Trajet that has the same sound and vibration, then I will consider it normal." I found no answer at that time. when I found that they don't have any answer and good diagnosis, I said, "Maybe it's from the rubbers which is between the engine + gear box and the body." Here Mr. ** said, "Okay, we will change it and on warranty, but if the problem is there after that, we are not responsible." I said this is not right. Big companies like Hyundai saying that to a consumer. This is unacceptable.

After that, they change the 4 rubbers, every time 2. They forget to change 2 rubbers or they don't want to work, I don't know. That's what I felt. I left the car for them to change the other 2 rubbers and I was very upset. I was going and coming to the company, paying taxes, expenses, and they are wasting my time with them. (Who is going to pay me my money? And the stress I had on those 3 days, and my car blocked in the company.) When I took the car in, I said to Mr. ** it will be same problem and it was exactly as I said. After some days, I went to the company to buy some service parts. I met with Mr. ** and because I said to him before, I will report him to higher management. He saw the car and he said to me, "Let me check the car again." I said, "Give me the time for taking the car back." He said, "Two days, I will find the problem." I said okay.

On the 2nd day, I was shocked when he said the problem was in the gear box now. I said I am not using the car too much and I don't have a problem in shifting or any problem in the gear box. He said to me that's what I have. At that time, I said, "The car is under warranty so you will fix the problem." Immediately, he said, "No, you will pay the maintenance hand work and the part chares." I said to him, the first time you said no problem, many times, then you change the 4 rubbers for engine and gear box, and now you are saying the problem is in the gear box, in clutch plate, and the in clutch plate hob. He started screaming again by saying, "You think you are the mechanic, not us." Bad diagnosis and screaming on customers' face, is this the treatment they give consumers by putting the anger on them if they could not found the problem and could not diagnose it well in Hyundai dealers company? It's a shame on Hyundai's name.

In one of the services, I told Mr. ** I have 2 problems: first, there's a sound like a whistle from around the engine and it goes and comes from time to time. Immediately, he opened the car bonnet and the engine was running, he said, "Where is the sound?" That time there was no sound. As I mentioned before, it goes and comes, he didn't even give me chance to explain more and he ended up the subject. Second, there's a sound in the clutch pedal when pushing it in and out. I don't know what the matter is. Is it the wire of the clutch pedal is not good or need oiling? The sound goes and comes from time to time. I told him the problem, and again immediately, he said, "Where is the sound? No, no problem."

Can you tell me what kind of service is this in Hyundai dealer? The big problem is they are not accepting any defect or problem in the vehicle and they don't want to work and don't know many times where the problem is exactly. When I sent my son to collect the car from there, I talked to Mr. ** by phone and asked him if he did change the tire locations. They should do that by themselves. This is a company policy, as they said before to me, and it is mentioned in their manual, and we are paying money for all their services. I know they will not do it by themselves. Mr. ** said, "Not now, after every 10,000 km. I said to him, I brought the car on 45,000 km service, and now it is 55,000 km, so where is the problem?" He answer me very simply, "No, I cannot do it for you."

By the way, I heard one of the customers complaining and saying, "I will complain you to the Ministry of Interior," because his car's not finished after they gave him times of car collection many times and he was going and coming. This is in Al Naghi branch in Madina Hyundai dealer. Many customers never complain because they get tired. That doesn't mean the dealer is not causing problems or bad services and maintenance to customers. Many consumers don't know what's happening in the company and many of them, they trust the dealer, that they are not cheating or lying.

For this reason, not much complains you will find on them, and what's happening is the dealer is playing with the consumers' trust by cheating and lying to them and killing the company name slowly day by day. Either Hyundai company will fix the problem through the dealer, and the car is still under warranty which is now nearly finished due to mileage and the time, and compensatory loss of my time, money, stopping the car for a long time in the company, errors in the repair, and the stress which was caused by the dealer, by lying and deception and screaming on my face, or I will go to another channel to claim my rights from there and it will cost a lot to Hyundai company. In the future, I am not using the car much to avoid more problem, that means I can't use the car when I want to right now, and no more traveling long trips

I purchased a new 2003 Hyundai Santa Fe, it has done 67,000 miles. Since purchase, I have had numerous electrical problems. A lower control arm replaced, a new transmission put in, a new power steering high pressure hose and today, a new power steering pump. Don't buy one of these.

Our son had an accident in November 3009. State Farm was our insurance company and they had Allen Samuels Dodge Katy fix our vehicle. The vehicle was fixed. Last week, February 9th, the same vehicle (2005 Hyundai Tucson) had problems. The check engine light came on along with sticking in 3rd. We immediately took it to Hyundai. The technician says this should not be a problem. Five days later Hyundai (Katy) called and said that the claim was denied. The vehicle is only 5 years old and 66,000 miles on it. Our vehicle was to be under warranty.

At that time we went into Hyundai and asked why. They stated not covered because of either the previous accident or that we did not use Hyundai's transmission fluid. After minutes of disagreement we asked them to put that in writing. We wanted on paper why they were denying our request. They refused. We then contacted our service mechanic that we have our oil change with along with everyone else. He prepared a document in writing of what transmission fluid they put in the vehicle. We also confirmed with another Hyundai dealer (Baytown) that that was indeed the correct transmission fluid. We also contacted Hyundai's consumer affairs department.

After 27 minutes of being on hold, the lady advised that the warranty was being denied because again we did not use Hyundai transmission fluid and also because the timing belt was not replaced at 60,000 miles. No mention of the accident. We again asked Hyundai to put in writing why they were denying the warranty. They again refused. Hyundai told us that it was denied for a total of three reasons but would not put this in writing. If that is what they believe, then why not put the reason of denial in writing?

We now have our vehicle back at Allen Samuels Dodge to make sure that it was not because of the accident. They advised they would put this in writing. We purchased our Hyundai in 2005 because of the "Great American Warranty". We are extremely disappointed and will never purchase another Hyundai or Kia again. Every time we get the chance, we will tell people what we think of Hyundai. Our family is under a bit of stress right now. My wife in the last 3 weeks has been diagnosed with colon cancer. This situation with Hyundai is not right and has added yet more stress upon our family.

I have a Hyundai Genesis 3.8L sedan that shows about 1 full quart above the "F" mark on the dip stick. Hyundai refuses to acknowledge there is a problem with the owner's manual with regards to the oil level. The manual states that the oil refill should be 5.49 US quarts and the same manual also states not to fill the oil above the "F" mark on the oil dip stick. When 5.49 US quarts are added, the oil is about a full quart above the "F" mark.

One might think what the big deal is. Well, the big deal is that having too much oil on the oil pan is almost as bad as not having enough oil. The oil turns into a froth which loses its lubricating properties which in turn will cause excessive engine wear. I have taken my car into a dealership to have them confirm that the oil level is at the full mark with only 4.5 quarts and have that in writing. I called the Hyundai consumer affairs hotline and have spoken to 4 different people (I do have the names of two of them). Every time they avoid answering me directly. They will not put anything in writing.

Finally, I had someone by the name of Erin from Hyundai call me and tell me that if I want the warranty to cover any damages down the road, I would have to have Hyundai change my oil. I was under the impression that legally, that is not true as long as one can provide reasonable records.

Anyway, my main concern is that Hyundai is trying to hide the fact that they made a mistake and they don't want to admit anything. I believe that this could turn into a class action lawsuit when these cars start having engine problems down the road.

During a regular maintenance appointment and complimentary inspection, I was called into the work area to be shown the left-rear brake. It was metal to metal with no pad visible. The right-rear and the front brake pads were at "more than 50%." Never having experienced such a situation in my 55 years of driving, I asked the mechanic to explain the cause of the problem and consequent dangerous situation. He stated that more than likely "a rock got in there." He stated that with that possibility, any warranty claim was not possible and that I would have to pay for the work on both the rear brakes.

The following letter details my contact with Hyundai Motor America. Within a couple of weeks, Hyundai responded by phone, through a very proper and courteous Isaac. He summarily informed me that since the cause was possibly "rust," a normal wear situation, that a warranty claim was not acceptable (and consequently, I can only conclude, that there was no safety issue to be addressed.) He most certainly could not answer how three wheels could have brake pads at more than 50%, and one nothing but metal on metal. I am sorry to say that my displeasure got the best of me, and I let him know that they were losing a customer and a positive spokesman for their products.

"At 31,000 miles, at a recent inspection in December 2009, my 2006 Sonata was found to have the left-rear brake metal on metal. The front brake pads and the right-rear brake pad were normal at more that 50%. Most of my driving is on the toll way with one-way trips of 45 miles. The dealership insisted that although only the left-rear brake was faulty, that for safety reasons the right-rear brake needed be serviced at the same time. The car is still under full warranty, but I was charged $288.76 for the work. Now, having had the opportunity to talk to mechanics, the general consensus is that some assembly defect could have caused the mechanical problem and the consequent safety issue.

Considering that I have maintained the vehicle at even better than recommended schedule, at this point, it seems fair to state that the repairs should have been covered under warranty, with no charges accruing to me. I have always spoken highly of my car's quality and satisfaction with it, even to the extent that a friend bought 2 (two) Azeras. And I can assure you that my recommendations were no empty words. The repairs were done at Gurnee Hyundai, IL, Invoice no. **, VIN 5NPEU46F36H035091."

I just wanted to say that a recall is needed on the defective excessive front end under carriage rush on the Santa Fe's. I have a 2001 Hyundai Santa Fe where my front was shaking very badly and my son-in-law determined that the excessive rush was the cause. I was able to take it to Ricart and they replaced it under warranty. This is a very dangerous problem and should be recalled or make the owners aware before the tire falls off. I was lucky the problem was caught beforehand. But the rust was more then fist size and was putting extreme strain and was about ready to break loose from the frame.

Left side Tire snapped off while driving and almost caused an accident. Tried to have Hyundai fix it and they gave me the run around. After numerous phone calls they decided to pay for it on a good faith note. Acting as if it was not due to the recall problem. Now the right side is having the same issue. Again getting the run around from Hyundai. Please help. Emotional distress and fear to drive my car due to substandard materials used to make my Hyundai Elantra. Almost had to pay $900.00 but finally Hyundai reluctantly paid.

I was driving down the road when I smelled electrical. I thought it was coming from outside because the car was running okay. I stopped at a stop sign and went once traffic cleared. The second I accelerated, black smoke filled the car. I pulled over and jumped out. The engine was completely engulfed. I was 500 feet from my daughter's school. I just am thankful that she was not in the car.

My 2002 Hyundai Elantra was recently recalled (yet again- 4th one). This current recall is due to excessive corrosion/rust to the subframe and/or control arms of the front of the car, which could cause a person to lose control of the car without notice. I took my car in to have the recall repaired. My car was rusted so badly that the dealership did have to replace the front subframe and the control arms.

The dealership also told me that just the two front tires were so worn on the outsides that they were pretty much bald and would need to be replaced immediately. The problem is that the tires are 60,000 mile Goodyear tires with only 10,000 miles of use on them. I believe that the recall on my front subframe and control arms caused my two front tires to excessively wear to dangerous levels. How else do you explain that only the two front tires were bald and the 60,000 mile tires only have 10,000 miles on them?

Even the dealership admitted that it seemed strange and that it could have been caused by Hyundai's recall. I called Hyundai and the woman I spoke with explained that in their recall deal with the government; Hyundai would not cover any additional items related to their recall or caused by their recall translation - Hyundai doesn't want to pay up. I even got the woman on the phone to admit that others had called about tire issues as well. Hmm... sounds like a future class action lawsuit to me!

I bought my 2007 Hyundai Elantra in 2008 mainly because I was impressed with the five-star crash rating, the warranty and was particularly impressed with the many airbags there were and where they were located at in order to protect me and my family in a crash. I was involved in a vehicle accident on June 12, 2009 where my car was struck on the mid-front passenger side. My airbags did not deploy therefore, my head hit the driver's side window very hard. I wasn't aware of what happened and just played off the witnesses at the scene once they talked with me. I was not at fault in this accident and suffered Mild Traumatic Brain Injury. This meant that I was knocked unconscious more than likely and it was dramatically going to change my life.

I was admitted for suicidal thoughts to Austin State Hospital since and have been released. However, I do not have a job, I do not have a car and none of it could have been this horrible if the airbags had not failed to deploy. I feel that Hyundai should make this better by offering me a settlement. I do not want to scar the name of Hyundai but feel it is important to make a point that the airbags did not deploy and there should be an effort made to make the situation right.

On January 4, 2010, my 2009 Hyundai Veracruz with 6500 miles would not start, which is the 2nd time in 3 weeks. Because it left me stranded on December 18, 2009, I had a family jump-start it that day, because it was 3:30 a.m. When I went out to leave on January 4, 2010 at 7:15 a.m., I then called the dealership when they opened at 8 a.m. to ask them what I should do. I spoke with Brian in the service department. He was completely helpless and rude! I then called roadside service. a wonderful tow truck company came and got my car.

It arrived to Royal Hyundai around 11:00 a.m. on January 4, 2010. On January 5, 2010 at 4:20 p.m., we were still in limbo waiting on approval to order a ignition module (a 2-pound part). At 5:00 p.m. on the same day, Rich called me to let me know that they ordered my part but he did not expect to see it until Friday, January 8, 2010.

Five days after, my car would not start. (Did I mention that this is a brand-new car for which I have a $702.38 a month payment.) They clamed it is all Hyundai's fault, because you people will not overnight any parts! To put it nicely, I am **. This is the 2nd time my car has been in their shop, since I purchased the car in July. (In August, the brakes decided not to work)

My opinion of Hyundai is you **. I want someone to explain to me in detail why my car had to be out of my hands for over a week for a simple repair. This has cost me over a $150.00 this week for a car I do not have, which is not my fault ,it's Hyundai's. Between Hyundai and Royal Chrysler, I will be making a formal complaint to the New York State Better Business Bureau and the Attorney General.

No one should have to go through what I have been through in the last few days. It is costing me $22.66 a day for a car I do not have. Not to mention the inconvenience. As of today, I have been with out my car for 3 days at $22.66 per day plus insurance. My time dealing with idiots that have no good answers for me, meeting with tow truck driver, arguing with the dealership about their nasty Courtsey car that I told them to come get because it smells so bad that I will not drive it.

I own a 2001 Hyundai Elantra. I was in a frontal crash with a Ford F250. I t-boned the F250 doing approx. 40 mph at the point of impact. My airbags did not deploy, resulting in my car being totaled and me injuring my neck. Main damage was to the hood and engine compartment. Front bumper did inflict some damage. Should the airbags have deployed? And is there anyway I can get any settlement out of Hyundai?

My experience with dealers have been excellent. My concern is with my 07 Entourage. The console is do wide it leaves restricted room for the feet. These athletic shoes are wider than they used to be and it is very easy to get your foot on the brake and the accelerator at the same time. When this happens the accelerator overrides the brake. If not caught in time a bad accident could happen. Other that I love my two Hyundais. Thank you

I have a 2004 Hyundai Sonata. just turned over 94K miles on it, I've had it for 3 years. My troubles started about a year ago. The car died in a major intersection, stalled out and refused to start again. It had to be towed. Mechanic pulled the feul pump and found the connection within it burned and scored, said it was common, he'd seen it many times in Hyundais, the pumps have bad connections. He removed the "plug" and sautered the connection directly. The car ran fine for a few days then started having trouble starting. It was very slow to start, I'd have to crank it repeatedly, sometimes floor the accelerator to get it to start, once started, it ran fine aside from the wreek of gas. Two days ago, it stalled out again, repeatedly. It has been to the dealership more than a dozen times, they never have an answer for why it is slow to start, or why it stalls. I've taken it to pep boys for diagnostics, they can find nothing wrong. Replaced the plugs, wires etc, still have the same problems.

I just purchased a 2001 HYUNDAI SONATA, vin#kmhwf35v01a417897,model#SGL,and i got the car legal and just liability inshurance, and drove to work couple of days and on my way home the left front wheel pretty much fell off. luckly i was turning left around corner not goin real fast when it happend, anyways, what happend was the bolts that hold the aframe to the subframe are rusted completely out and the subframe is actually rusted completly away,

now when this wheel came off it pulled the inner cv axle apart and in result of that the cv joint axle flopped around and busted a fist size hole in the side of the tranny, not to mention the damage to the left frony fender, now i had to have vehicle towd to my house of coars and put on blocks to figure out what happend, when i realized the subframe was rusted away i imediatly got online and checked for a recall and shure enough,

when i called the service number for the closest HYUNDAI, like they said online it was sycamore in terre haute indiana bout 20 miles from me, the service manager not shure his name (but i can get if you need), took the vin and said he will check for recall,when he called me back he told me there is a recall on my car but he said but that not as good of news as i think,he said that the subframe replacment only covers replcing it only and if anything breaks or needs replaced i had to pay for it, he said that about every time they have replaced these subframe recalls that bolts break off and other problems accur and costermers have had bills to pay after done.

Well talk about building me up and kicking me back down again, so he told me to bring car over week from monday witch is tommorrow and leave it didnt give time when may b done or nothin, now i dont know about you but i feel as though im gettin jacked royally on this deal that means he can make out a bill for whatever he wants to make it out for and i only make min wage at my job so for tranny cv joint and bust and break a poor mans bolts.

now i dont have car to get to work and im makin payments on car i cant drive. i cant believe the HYUNDAI corporation is not responsable for fixing all damages to my car. i am very upset. i loved that car it was the newest and best running car i have ever owned and i only drove it for two days. OH yeah i contacted the person that i got car from and asked them if they ever got any notice about the recall they said no they did tell me the front end was need in alighned or tie rod ends or somthin but they are not responsible. the HYUDAI corperation. is I COULD HAVE BEEN KILLED AND OR KILLED OTHER INACENT PEAPLE IF IT HAPPEND ON THE INTERSTATE THAT I WAS ON MINUTS BEFORE..

ok sorry i was get little angry for minut. well thank you for lisening to my problem and i hope you will let me know if theres anything that can be done. should i just junk the car or is there any way to to contact a big wig in the HYUNDAI corporation for me and maybe fax this letter to him and maybe he will pull some strings for me and do whats rite and fix my car please respond.

im not wanting to try and sew for bodyly injury. i just want my car so i can drive it. i dont even care if the fender is bent like it is. you know what i mean. im not just tryin to collect money for nothin. im not like that, my parents didnt raise me like that, anyways thanks again bye.

On September 12, 2006 I bought a 2007 Hyundai Santa Fe because of the Incredible Warranty Hyundai offered. Prior to this, over the last 15 years I always bought AMERICAN, either Plymouth, Chrysler or Ford. I have Owned or Leased 8 Vehicles in the last 15 years. On average, I have put 50,000 miles on each of these vehicles; being in sales. I NEVER ONCE HAD ENGINE TROUBLES with any of these vehicles, none of which offered HYUNDAI'S INCREDIBLE WARRANTY. I have always Maintained my Vehicles the same way, Average Oil Changes approximately every 5,000 miles

On July 25, '09 I was driving the Santa Fe and the Engine Light came on. Within seconds the Hyundai stalled out. I immediately brought it in to RICK CASE Hyundai Plantation, FL. Jim G. had a MULTI POINT INSPECTION done and did some computer thing and then it ran fine, but the Engine Light was still on. He said he could not perform some update and to bring it back next week. I brought it back, he had some ECM UPDATE ? And the engine light went out, and it ran fine.

PRIOR TO THIS; in February of 2009, I was in Del Ray Beach, FL at Delray Hyundai and had a MULTI POINT INSPECTION performed along with the electric seat fixed. They found a half-dozen things that needed to be done. BUT, NEVER MENTIONED ANY THING ABOUT ENGINE OIL, OR THAT AN OIL CHANGE WAS REQUIRED.

Going forward to October 10th of 2009, Once again the engine light came on, I brought it back to RICK CASE Hyundai Plantation, FL. Jim G., after some time he came back and said that a Sensor had Oil build-up on it and that he could not fix it under warranty. It was a Saturday afternoon, I had a lot of things to do; he said it would cost around $100.00, so I gave him the go ahead, BUT, INQUIRED What this meant and How it could happen? He mentioned that POSSIBLY, whoever was doing my Oil Changes, Maybe wasn't really doing them.

I was having them done at Front End Performance in Davie, FL., where I had all my front end alignments done( keep in mind, I do spend a lot of time on the Road, so Front End Alignments, tire expenses are very important to me). Now, Front End Performance, has a good reputation and I have No Reason to believe, was ripping me off on something like an Oil Change, their Only Flaw, is that they are not computerized, just old-fashioned filing cabinets.

So, back to Jim G., and RICK CASE HYUNDAI in Plantation, FL Oct.,2009. I asked him what I should do? He suggested an Engine Oil Flush. I asked him if he could do it? He said "no". That was a bit confusing that a Hyundai Service dept. could not do what he suggested, but, once again it was a Saturday afternoon, and I has stuff to do. So he Changed the sensor, the light went out, it ran fine. Jim G. did add that there were Other Sensors that would probably need changing down the road, that were not as easy to get to; that they would probably have to be replaced at some point.

So, I made mental note, that at some point, I guessed, that the engine light would be coming back on, and I would have to have these "Other Sensors" changed out. Also, at that point, while driving down the road, a few blocks, I saw a Pennzoil JF Xpress Lube and went in and had an Engine Flush and Oil Change done, based upon Jim G.'s suggestion. This was just minutes after I left RICK CASE HYUNDAI, PLANTATION. The Santa Fe ran fine, until December 12th, two months later.

On December 12, 2009 I was driving up the Florida Turnpike, and the Engine just quit. After several tries, I got it started, but, was unable to actually give it gas, without it stalling out again. I called Hyundai Roadside Assistance they came by and towed it to the nearest Hyundai Dealer who happened to be Coconut Creek Hyundai. It was late afternoon, so they called me on Monday, after looking at the vehicle, and asked me to try and find my Oil Change Receipts. So, after 4 hours, I was able to find records of 4 Oil Changes within the period from Sept.'08 through Oct.'09, but, prior to that, God only knows at this point. I have looked to no avail.

In summation Chronologically: Sept., 2008 Oil Change FRONT END PERFORMANCE; Feb.,2009 MULTI POINT INSPECTION Delray Hyundai; April, 2009 Oil Change FRONT END PERFORMANCE; June, 2009 Oil Change Front End Performance; July & Aug., 2009 Engine Light RICK CASE Plantation Hyundai; Oct.,2009 Engine Light RICK CASE Plantation Hyundai Sensor Replaced(at which time Oil Flush Request was Refused by Jim G. Mgr., and he told me other sensors would have to be replaced in the future); Dec.12, 2009 Engine Shut-off on the Highway and vehicle was towed to Coconut Creek Hyundai.

December 14th, 2009 I produced, what records I could find, along with 2 Oil Change Receipts I found in the Glove Box While the car was sitting there in Service Bay of Coconut Creek Hyundai. I gave the above records to Coconut Creek Hyundai, and was told the Regional Rep would review my info and make a Decision. I have found out that the Regional Rep never actually personally reviewed the records, but was given some of the info over the phone and made a decision that the engine would not be Warranteed by Hyundai. I retold the facts as stated above, and spoke with Mike S. of Coconut Creek Hyundai and he replied that, yes , he acknowledged the Multi-Point Inspections done by Both Delray Hyundai and Jim G. of Rick Case Hyundai, and that he was not responsible for their Negligence.

I told him, "look, these are my only recourse when having a problem with my Hyundai Santa Fe, I bring it to a Hyundai Dealership, in my mind, that is like bringing my vehicle to Hyundai themselves, you guys are their representation, the only representation that I would know to go to as Hyundai themselves." He informed me that each Dealership, though Representing Hyundai are Owned and Operated Independently, if one or both of them were negligent, it was not his problem, because now I am dealing with Coconut Creek Hyundai-- needless to say, extreme frustration came on me.

So now, I am sort of caught between a rock and a hard place. To try and find further Oil Change Records....My opinion, unmechanical as it is, says this should have been either picked up during Multi-Point Inspections, or at worst, back in July when the engine light came on, at extreme worst in October Jim G. of Rick Case Hyundai should not have Refused an Oild Flush and Change and the Trouble could have been either stopped then, or at least minimized, rather than, Dec.12 th a complete shut-down of the engine, I mean what was he doing. Seriously? Simply to tell me other sensors would have to be replaced down the road, was a Complete Failure on his part as a diagnosis.

So moving forward from Dec.14-15, They have Quoted me $4,500.00 to Replace the Engine with a used engine. This would be Out-a-pocket monies, that I am really not convinced, to say the least, is my responsibility. So, since then, I asked their Sales Dept., if they would take it as a trade, but the best they have offered me is $9,000.00 as a trade.

I did an Intelliprice Trade-In Appraisal, prior to the engine sludge issue, and the Very Least I should get, now I said, once again the Very Least I should get is $ 13,635.00, and could get as high as $ 16,690.00. This is one of those stories, that I can help but sense, that if I could get a hold of Mr. Hyundai himself (right?), he would either Warrantee the Engine, or Give me Full Book Trade on a New Hyundai, Along with all of the Other Year-End Specials and Incentives. Now, supposedly the engine is shot, and Hyundai will not warranty it

What hasn't happened? Since the 5000 mile 5 year warranty elapsed I have had to replace brakes; I have had to replace a timing belt at 60,000 (other cars have the first replacement at 100,000 or more. Now at 75,000 the clutch has failed - that is a $1200 repair (more at the dealer). And then I got a call to tell me that because Hyundai uses a different sort of flywheel, it can't be machined so it has to be replaced for another $1300!!! I called Hyundai and they hemmed and hawed about whether it was covered by warranty. What I suspect they want me to do is to have my repair guy put the car back together, tow it to the Hyundai dealer so they can look at it and tell me that, after all, it isn't covered by warranty - and then they will charge me for looking at it.

Believe me - you don't want to buy a Hyundai whatever you do!

I am writing you to inform you that my 2009 North American Car of the Year I purchased back in February 2009 has been nothing short of a nightmare! I decided at the beginning of the 2009-year I was going to make some changes. Being in sales my entire life, the one thing I learned is people judge you based on the car you drive.

Due to the economy tanking, I decided to sell my BMW and look for a car that had luxury attributes, however didnt stand out in a Wal-Mart parking lot. I came across the all-new 2009 Hyundai Genesis. I was quite impressed and bearing the brand of Hyundai was a bold move on my part.

All of the execs in my office froze when they either saw me pull up in my new Genesis or jaw dropped when I announced I sold the 7-Series for a Hyundai. I have been the owner of the firm for 5 years now and many of the employees and partners value my opinion so it was shocking to them that the owner of a fairly large company went out and bought a Hyundai.

In the beginning I was extremely satisfied and excited not only with the product, but I had a sense of I did the right thing for my clients. Our business is built around providing free legal support to the less fortunate and when you pull up to their homes in a $90k car the first thing you think about is if they are looking at you through the windows.

For the first few months I had over 50 people stop and ask about the car. I couldn't stop talking about it either. I was extremely impressed with the way Hyundai made such a bold move trying to enter a luxury car market in such an unstable economy. The people would either embrace it or frown on it.

Then the problems started--in the beginning it was minor things that we can all expect. The radio started going in and out, back-up camera failed, mainly just minor inconvenient stuff. I soon after started getting a funny noise from the engine when the vehicle slowly changed gears from 2nd to 3rd etc. Almost like a grinding noise and this was in very low speeds.

I took it in for service and at that point the service rep Andrew Hutchinson, whom I may say has been nothing short of excellent, inspected the noise. As we were looking under the hood briefly, we both picked up on a hissing/clicking sound. He decided to have a tech look at it so I left the car with him. He called several days later and mentioned the tech couldn't find the issue so they are having an engineer from Hyundai come out and diagnose the problem.

A few days went by and I received a call from Andrew. He stated the engineer, Mike P., HMA Service Engineer, had looked at my car and found nothing out of the ordinary and it "performs as designed." At this point we both knew this wasn't normal and wasn't the way it drove off the lot when it had less than 100 miles on it.

Soon after my wife was just about to get into her BMW in our garage to go to work and I happen to be leaving for work at the same time. Our vehicles were side by side in the garage and I happen to start mine first. Soon as I hit the start button the engine made a loud bang, almost like it back fired and my wife jumped 10 feet in the air! After the loud bang the car started and that "clicking" that the engineer said "performs as designed" was now very, very loud and the check engine light came on immediately.

I called Hyundai and they said it was safe to drive it to the dealership. So that's exactly what I did. And the noise was so loud by the time I got there; I was embarrassed when I hit the red light before the dealership because everyone within a 1-block radius was staring at me. The dealership had my vehicle for over a week this time around and I spent that week deflecting the negative comments at work from my staff and execs.

Andrew called me the following week and said my vehicle was ready for pick-up. Upon arrival, I asked him what the scenario was and he said there was a misfire within one of my cylinders and the problem had been resolved. Because the check engine light came on, they were able to diagnose the issue right away. I got the keys to the car and was ready to drive away until I started it and felt a constant vibration coming from the engine.

I asked Andrew to check it out and he sat in the car. He stated this wasn't normal and he would contact the engineer. A few weeks later he contacted me back and said the engineer was coming into town and could look at my vehicle again. I set up an appointment and dropped off the car for the engineer to look at. Within 2 days Andrew called back and said my vehicle was ready for pick-up. I went in to pick it up and asked what was wrong and Andrew said the engineer stated, "It performs as designed."

At this point I asked Andrew to step outside because of the customers overhearing our conversation and I asked him what the deal was. He said the engineer mentioned there is an isolated problem with the V-8's and they are working on a solution. I told him this was unacceptable and they had better give me a better answer than, "It performs as designed." He gave me the number to Hyundai Consumer Affairs and said it was out of his hands and that he was sorry.

I contacted Consumer Affairs and was quickly attended to. Consumer Affairs called the dealership and verified the problems and immediately scheduled a day and time when I could drop off the car for Chris M., the HMA rep to look at. A few weeks went by and the vibration problem was progressively getting worse. Andrew contacted me on my cell and scheduled for me to bring the car in. I told him I wanted to be there when they look at it so they can tell me to my face it "Performs as Designed."

The night before my appointment I dropped off my car at the dealership but held the keys so they couldn't do anything to it until I returned the next morning. That next morning I showed up and met Mr. M. and Mr. P. I briefly spoke to the two individuals and Mr. P., the engineer for HMA stated that if the vehicle runs for several hours the vibration goes away. I responded by letting him know I didn't spend $42k to have my entire body vibrated every time I got in the car and it would only go away if I was driving for over 2 hours....

John L., the service manager introduced himself as he walked up and we all 3 conversed about the situation. The engineer stood steadfast about there being nothing wrong with the car. So I started it in front of all of them. Immediately there was admittance from all 3 reps that my car in fact has an irregular vibration. John L. actually mentioned that the rear of the car vibrated just as bad as the front did.

The engineer hooked up his laptop to the cars computer and for 20 minutes looked at the engine. After he was finished he mentioned the data would have to go to Hyundai and they could dissect it and see if they could find a problem. That's when I stopped him right there and said, "Your telling me that there isn't a problem with this car?" And he said the vibration was abnormal but he could not locate the issue until Hyundai dissects the data from the car.

I made it very clear to all 3 reps that I wanted them to admit that this constant vibration isn't normal and if they say it is, then I'll choose one of the V-8's on the lot right now and compare them to mine to prove a point. They all agreed that it isn't normal but it would take time for them to find a solution. A month went by and I didn't hear anything back from Hyundai and my problem was getting worse by the day. Now the car vibrated in park to the point of it being annoying, then if you drove on the interstate at 70 mph you can visually see the passenger seat throbbing back and forth.

I garaged the car for over 2 weeks until Andrew had a solution and wound up having to drive my collector cars to work everyday, which I was not happy about! I finally had enough and I drove the Genesis into the dealership and asked Andrew to step outside and discuss the issue. He walked out and said he hasn't heard anything back yet. I asked him to look at my car again and he sat in it and verified it had gotten worse. He stated that Mr. M. was to have a scheduled conference call the following day and since my car had an open ticket they would discuss it and he would get back to me.

The next day I decided to drive the Genesis to work. By the time I made it home from work I was so mad that I didn't receive a call, and the car was progressively getting worse by the day that I went into the dealership that night. Luckily I got there before 6pm and low and behold, Chris M.was there. He looked me dead in the eye and didn't even acknowledge me. He walked out of the office and into the back where I couldn't stare at him through the glass office window.

I spoke to Andrew and requested the information from the diagnosis and he gave me a copy of the completed work order and it stated, "Performs as Designed" in the comments. At this point I lost it! I demanded to speak to Mr. M. and of course he was unavailable. Andrew said it was out of his hands and I would have to contact Consumer Affairs again.

After this all had played out I discussed the situation with my wife and came to the conclusion that this was a big mistake! I believed in a company that seemed to care about the people and a brand that was suppose to rival other luxury brands. I made every effort to allow Hyundai to fix the problems and be a proud Hyundai owner. After my experiences with the HMA rep and HMA Service Engineer; The way the situation was mishandled; the fact that I was told one thing and comments on my service ticket said another is enough for me to request that Hyundai either attempt to service the vehicle one last time to fix the problem.

Prior to writing this letter I attempted to trade in my Genesis for another brand and both times I attempted this, the dealerships said they would have to have the vehicle looked at further due to the vibrations within the engine compartment and the cabin. Therefore I as that Hyundai either fix the issue within a timely manor or purchase the vehicle back from me so I may put an end to this nonsense without any further recourse.

While driving my 2008 Hyundai Accent home from work on a snowy December 5, 2009 morning I slid on a patch of ice and ran off the road straight into an embankment and bounced up into a telephone pole. My car was totaled with all front end damage and the airbags failed to deploy. I was taken to the hosiptal with minor injuries but I am out of work and not certain when I will be able to go back. I also have another 2008 Hyundai Accent that my wife drives to work everyday and I am concerned about her safety along with my children. How can a car be totaled with all front end damage and the airbags not deploy?