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Hustedt Chevrolet

Centereach & Floral Park, NY

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Jennifer of Port Jefferson Station, NY July 29, 2009

Returned vehicle to purchase before Smart-Buy contract with GMAC would end the following month. Re-financed outside of GMAC with another issuing bank. Funds released from new bank to dealership before doors closed to public in Nov '08 and re-opened under Hyundai across the street with same staff.

Problem arises aprrox eight months later from GMAC with a question of an 11k debt of the buyout. My question with GMAC, why does it take that long for the original lien-holder to realize a title discrepancy, and why did the dealership under the new "alias" have no record of my purchase? The new bank released the check in October 27th to HUSTEDT? Where did the funds go? And once again after calling both banks GMAC and Capital One to check the status of the transaction in October when the issue was fine; eight months later it is not?

After finally calling three different parties in frustration over a three-month period I have decided to file here and with the Attorney General's office of New York in Albany. I am grateful for this site and for those individuals that have also posted here. I understand their frustration, have had other leases in my life, and NEVER had to deal with anything as CROOKED as this in my life.

The general manager of the new HUSTEDT dealership claims to have cut a check of 11k to GMAC because of this morning's outcries to the general public. Another question to ask, how are you even able to get 11k to GMAC if you have no records of any your Chevrolet customers?

Michael of Centereach, NY April 6, 2009

I leased (SmartBuy) a 2005 Chevy Cobalt from Hustedt Chevrolet back in 05. I was contacted by their sales rep months in advance, before the end of the lease agreement, with an offer to return the Cobalt for a new Chevy. They told me that if I was interested in leasing another Chevy vehicle, they would pay GMAC the remaining lease payments and I could drive out with a new vehicle. Well, being that our family is expanding and the Cobalt wouldnt sustain another child, we decided to take the offer.

Returning a leased vehicle is always a concern for me and there are all these stipulations on the condition of the vehicle. I expressed my concern about that and insisted that they would inspect the vehicle. That wasnt a concern to them. Their response was, Dont worry, well take the vehicle in whatever condition it is in. You are in the GM family now and GMAC overlooks that for repeat customers.? We handed in the Cobalt, as is, and drove out the same day with a 2008 Chevy Malibu back in April 08.

Four months later I receive a letter from GMAC saying that I owe them 694.22 for damages on the Cobalt. Damages? Hustedt Chevolet had possession of the vehicle in April 08. What they did to it from April 08 to August 08. I refuse to pay damages on a vehicle that was out of my possession for 5 months. I decided to contact Hustedt Chevrolet about this matter. The same sales rep that acted like my buddy during the time of the sale, is now telling me that any pending damages incurred on the vehicle is my responsibility.

This is how both Hustedt and GMAC take care of their so called GMAC family. Well, guess whatHustedt Chevolet is out of business and Im stuck fighting GMAC about this. I will never lease or purchase another vehicle from any Hustedt dealer. Maybe this is why GM is posting losses from quarter to quarter.

Severino of Farmingville, NY November 13, 2008

I purchased a used 2007 Honda Pilot. I traded in my 2006 Saturn. I was given 8000 on the trade in. I still owed 6185 on the loan to Chase. This amount was reflected in my purchase and I was told that Husted Chevrolet would pay off the loan on the traded in Saturn. The purchase was 9/20/2008. to date no satisfaction of this loan has occured.

I have been in contact with the dealership on several occasions as well as the people at Chase Bank. The bank has also spoken with the dealership and we were told the check is in the mail.

My credit is being adversely effected and I still owe 6185 plus interest and late fees on a car I no longer own. I payed Husted Chevrolet in cash for the car I purchased. I would have paid the loan off myself but they explained this is how it is done. This has been very frustrating and they continue to lie about payment.

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