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Consumer Affairs


Is this your Business?

Honda Odyssey


Consumer Complaints & Reviews

My 2002 Honda Odyssey's transmission has given me problems. I first learned about the recall, took it to the dealer. They said my transmission was okay. A short time later, the check engine light came on. I took it back to the dealer and they told me it was a transmission code. Sure enough, I noticed the transmission slip. The dealer said that problem was not covered by the recall and my warranty did not want to replace it so they requested me to take it to AAMCO where they rebuilt it. About 9 months later, the transmission began to slip again. I then took it back to AAMCO. They said it was the transmission again. By then, my warranty had expired. I then took it to Midas and said it was a sensor and fixed it. Now it happened the transmission is slipping even worse. I'm on disability and don't have money to fix it again. I bought this vehicle brand new thinking this was a quality vehicle, but it has proven the opposite. I have spent thousands of dollars and I'm back to square one!

I would like to file a complaint with Honda. My 7-year old daughter was in the second row of our Odyssey this morning and reached back to grab the seat belt as the door was closing and got her hand closed in the back of the door! Luckily, I was right there and able to open the door again quickly! Her hand is bruised, swollen and cut, but luckily not broken. I was shocked the door didn't pop back, but the sensors are only at the front of the door near the front seat! I never thought about that being a safety issue. It was an accident that easily can happen with these automatic doors apparently, and I think Honda needs to add a sensor to this back door area in future models! I also think Honda and the CSPC should contact owners of current models and give them a warning of this safety issue.

We have 74,000 miles on a 2003 Odyssey. It's always felt slippery around 40 mph. I had the jet cooling thing put in several years ago and it seems to have done nothing. A month ago, the transmission started to take longer going from reverse to drive. We had the transmission fluid replaced. Within days, the transmission failed completely. The dealer initially quoted us about $5600, telling us the computer would have to be replaced as well as the transmission. After informing the dealer that we were aware of problems existing with Odysseys, he came back at $4300 and told us there was nothing more to be done.

We called Honda America and the guy was completely unhelpful and silent most of the time on the phone. He had no answer when we let them know we knew there were issues that were Honda's fault with these transmissions. When we asked that Honda pay for the computer, since there's an obvious admission of fault there, he said nothing and did nothing. We had the car repaired in the end for $3800 because the dealer was able to negotiate a further reduction with the regional rep after I called them again and complained, even though they had told me before there was nothing else they could do. The guy from corporate called back today to try to close our case and we said no. When we told him about the further reduction we got. He acted like we should be happy—happy about paying $3800 for something that Honda knows is their fault?

I purchased a Honda Odyssey in 2008. The transmission went bad, so I took it to the dealer. I found out there was a recall, but because the van was a salvage when I purchased, I had to buy a new transmission wire. I had a 3-year warranty or 36 thousand miles, which covered replacement in 2009 and 2010. But now again in 2011, every 20 thousand miles, the transmission broke. I need help desperately, I can't afford what this transmission is expecting.

I'm issuing a general complaint to Honda for selling such a substandard vehicle, the 2006 Honda Odyssey. I have had nothing but problems with the van. From the power steering and A/C compressor to the doors and windows. This is my third Honda, but there will never be fourth. Nor will I ever recommend a Honda to anyone.

We purchased a 2003 Honda Odyssey 4 years ago and were not aware at the time about history of transmission problems that these vans were having. During a trip to South Carolina, the transmission started slipping. We were able to get home and when we took it to the dealer, we were informed that it needed a new transmission at a cost of $5000.00. Through research on the internet, I found that because of the number of transmission failures that there had been a class action suit that was filed against Honda.

If we had known of this problem we obviously would not have purchased this van. Having a good history with Honda since we've owned 3, we were confident that the premium money we were paying for this van would be a good investment. Honda USA didn't deny that there was a problem with these van's transmissions but they said because of the mileage on the van which is 124,000 that they would only take 10% off of the repair cost. Because of the treatment we have received from Honda in this instance, we will never buy another Honda and will advise others not to buy Hondas.

I was not surprised to have transmission problems with my 2000 Honda Odyssey at 167,000 miles. I was surprised that the replacement torque converter blew apart within hours after delivery. I have since learned that Honda acknowledges that those torque converters are defective. So, why are more defective torque converters replacing them?

I was left stranded with 5 children in a remote location, in 105 degree temperature for over 5 hours until help arrived. We had not water, no food, and no bathrooms. We were infested with ticks and chiggers from going into the woods. Tick bites got infected. We had to take antibiotics. Now the van is back in the shop for the 4th time in 2 months due to transmission failure. Please somebody arrest Honda! This has got to be criminal! Anyone can make a mistake 1 time, but continuing to sell the defective materials is abusive!

I own and 2008 Honda Odyssey and just went over the 36,000 miles and the lock on the glove box broke. Now the dealer wants to charge me $110 just to look at it. If simple things like lock on the glove box break, what is next? I am never buying a Honda again.

The passenger side door of my 2001 Odyssey malfunctioned, and closed abruptly after opening about 6 inches. My seven-year-old daughter's hand was caught in the door, and she has a broken thumb. We have been referred to an orthopedist as the fracture affects the growth plate in her hand.

Very disappointed in Honda on dealing with an obviously defective part on a 2010 Honda Odyssey. The air conditioner is not working. It ended up being an electrical problem. The dealer was very kind and did what they could to make it right by discounting the work, but Honda did not pick up the tab. I should not have been charged due to defective product. Very disappointed in Honda.

I purchased a 2011 Honda Odyssey EX-L on November 2010. At 29,000 miles, a humming sound begin. The vehicle was taken to the dealer and the mechanic test drove the vehicle. I was told the mechanic did not hear any sound.

Now, the vehicle has 33,000 miles and on road trips, the humming sound returned. It is constantly humming. It occurs at speed of or between 68 and 73 mph on a flat stretch and on a slight down grade.

In 2006, I purchased a 2003 Honda Odyssey. I purchased the van from a private party, who was the original owner. The vehicle has been very dependable. And I have liked it very much. Late in 2010, a few paint chips began to appear. And by January of 2010, every surface of the vehicle was showing signs of peeling paint. I called Honda customer service. I was told to take it to a Honda dealer. The nearest dealer is 85 miles away, Van's Honda in Green Bay Wisconsin. They examined the van and took pictures of all of the many areas affected. They said they could do nothing, but that Honda customer service would contact me.

I got a call from Gus at ** ext **. He said he would need time to get the report from Van's. He called back a week later. He said that he hadn't heard from them yet but would call me in another week. A week later, he called and said that he had gotten the pictures from Van's, that it was a faulty paint job, and there had been an extended warranty which expired in June of 2010. He said Honda would do nothing to help me. But he said that should I choose to trade it in on a new vehicle, Honda would give me great treatment. I explained that I had never received any notice of the extended warranty from Honda. And the problem had not even appeared until well after the extended warranty had expired. He said that while he could understand my frustration, they would do nothing to assist me.

I purchased a 2002 Honda Odyssey in July 2004 and in the last seven years, I've had to replace the transmission twice--very expensive.

Supposedly, the transmission was replaced or inspected by the dealership in July 2004 due to a recall, but we were not informed of this when we bought it two weeks later. We had no idea of the recall. Had we known, we wouldn't have bought the car.

In 2007, new transmission was needed; in 2011, another new transmission was needed. I called Honda and they said it had been too long since I bought it, so it wasn't covered under warranty. I asked why I was not informed of the recall when I bought the car, and I was told that they will only provide that information if requested.

I will not buy another Honda.

I have a 2010 Honda Odyssey. The leather seat is cracking; but, Honda can not replace it -- "there is nothing they can do". The car still under warranty. Should they need to replace it? Please help.

I have a 2000 Honda Odyssey which has had a problem with sticky sliding doors for the last year. Several months ago we actually broke the door handle because it took so much force to open the door. I could see that a small plastic piece within the door mechanism had broken. We can now only open the door from the inside. A week ago, the other door broke in the same fashion. It is going to cost us $360 to fix the door handles since we are out of our warranty period.

My research on the internet shows that there are several other people with the same complaints of sticky or broken doors. I called Honda Consumer Relations and they act as if they have never heard of this problem.

I have a 1999 Honda Odyssey van and just read the consumer complaint about the passenger sliding doors sticking. I too have had this problem several times, and also broke the door handle off because of the stress it endured. If the van wasn't at the dealer with door problems, it was having brakes repaired- - at 20,000, then 30,000, then 56,942 miles, and all the time I was told by mechanics that it's to be expected. I definitely didn't have those problems in the lower priced Dodge Caravan that I've had twice.

The latest problem now, at 72,300 miles, is that I need a whole new transmission. I don't get it. Again, in all the cars I've ever owned, this has needed the most work at the lowest mileage. Anyone else with the same complaints? Any suggestions for dealing with Honda?

I purchased a 1999 Honda Odessey. I have brought it back to the dealer because the doors stick and do not open. I have broken the door handle off twice because of this problem.

I have called honda, written a letter and made a complaint every time I took the car to the dealer. They do not want to admit that there is a serious door problem. Meanwhile the handle is on back order. To me this means they are breaking all over the place. I want Honda to admit they have a problem and deal with it without giving me or anyone the runaround. This is a Honda problem more than the dealer. Can you continue to drive your family around in a car that you cannot open the door?


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