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Consumer Affairs


Honda


Consumer Complaints & Reviews

This has been my first time dealing with Honda. I leased two cars, Civic and Odyssey. This has been the worst experience in my life. I will never ever recommend buying or leasing or doing any business with Honda. Along the last 6 weeks, I have discouraged at least 15 of my friends from ever thinking in buying or leasing any Honda. Setting my account on line has been a nightmare and trying to make a payment was a nightmare. My temporary license is almost expiring in couple days and dealer is just careless. I made more than 7 visits to the dealer after leasing the two stupid cars to resign papers that were done by mistake. I do hate Honda. I do hate anyone who recommends Honda. I will always mention about my very poor experience and waste of time and discourage everyone I know to do business with Honda. I am seriously considering asking my lawyer to start a lawsuit against Honda for all the hassle and inconvenience I had. I am just waiting to have my temporary registration to expire and will sue you for the hassle and harassment and consequences for not being able to use my cars. Honda just goes to the hill.

In continuation with the worst ever experience I had in my life dealing with Honda and its dealers, two days ago I received a call from the customer service of Honda to follow up regarding my complaint. The person who spoke to me lied to me and mentioned that he arranged for someone from the Midland dealer to bring to my home the renewed registration (plates) that expire on February 8th. He claimed someone will deliver the two temporary registrations today, February 8th.

As expected, he was a liar and the dealer was a liar and no one came to my address. Tomorrow, February 9th, my two cars do not have valid license plates. Honda finances and the dealer who leased the two cars to me have already collected the fees for the lease and for the registration. Starting tomorrow, I will be charging Honda one thousand dollars per day until I receive the registration. The lease deal with Honda is no longer honored and I am not responsible for any payments until registrations are delivered to my address. I am also keeping my legal rights for suing Honda for compensation for the inconvenience and harassment. I will be talking to my lawyer to start legal actions against Honda. This email is a formal notification of your responsibility for the scam I have been exposed to.

I bought a Honda 2006 Civic 2 Dr. coupe - EX on March 1st, 2011, less than a year ago. It has broken down 3 times and all 3 times were the same problem; serpentine belt and belt tensioner. It has cost me money for the repairs as well as the tows. What the hell can I do about this problem? I don't feel safe driving my car anymore. The mileage is only 76,000 and the condition with the exception of the problems described above is excellent.

I purchased a 2012 Accord Crosstour last fall. It is top of the line, two wheel drive. After running 5 full tanks of gasoline, I averaged between 19.375 and 20.375 mpg consistently in that range (half city and half interstate driving). I called Eskridge Honda, where I bought it and told them my problem. I live in Shawnee, OK, about 40 miles East of Eskridge, the Oklahoma City dealer. The person at Eskridge told me to bring it in. I did and when the maintenance manager looked at the mileage, which was then around 340 miles, he said to me, "sorry, Honda will not let me touch this car until it has 10,000 miles on it. I now have over 2,000 miles on the car (02/06/2012). I still get the same mileage per full tank. I think this is one of the best looking cars on the road. It is black outside with black inside trim.

I really don't understand the 10,000 miles requirement before the car can be checked out. I have bought several new cars in my lifetime. My last three cars have been Hondas, an accord (top of the line with navigation) and the one before that was a Civic (top of the line with navigation). I got the kind of gas mileage the sticker stated, very good. They got good gas mileage during the first tank of gas that I ran through them and did the last tank of gas that I ran through them. That has been my experience with every car that I ever bought. Always a new car would get the best gas mileage when it was brand new than later on. This talk about it needs to be broke in first has never panned out with the experience that I have had. I am writing this email mainly to check if this in fact Honda's policy. I would like to hear back from you but not from an attorney. Just tell me if this is your policy that you won't check the car out until it has 10,000 miles on the odometer.

I have a 2011 CRV with 24,000 miles in it. (I drive 80 miles a day). In November 2011, I had a software update from a recall, that adjusted the timing. I was getting 32 mpg consistently on the highway, and 28 when I did city driving. After the update, I can't get anything more than 26, city or highway. Honda said to have the dealer check it.

They did, and everything was okay, as far as they were concerned. Then Honda said to have the dealer run a mileage check. The dealer said there is no such thing, other than looking at the mpg indicator. Honda says if it is within the "normal range", then there is nothing they can do. No one can give me a number for "normal range". I keep getting the runaround from Honda. I have the extended warranty as well. This will cost me over $900 a year in added fuel cost at the current prices.

I want to bring into your notice, that the service from the Honda bike showroom near my area is not satisfactory. Since I experienced myself a great discomfort.

1) Two months ago, I went for the service station with a complaint of decrease in efficiency of my brakes. But, I am forced to give my bike for 2nd time since the brakes that worked is totally defective.

2) Recently, today I was called to get my bike, as I went up for routine check. But, today I paid my accounts, and there is no sign of my bike in the servicing area. I am waiting for about 90mins, then a worker bringing my bike, which he took for his personal ride.

I am doctor, and I have postponed my appointments. This is an unresponsive attitude. Please, take some actions regarding this unresponsive actions to the customers. I am owning, Stunner Fi bike. My customer code is **, and the address of the Honda service station is, Marikar Motors Limited, Honda division ** Take, some actions regarding this, as the people altogether in this area is not satisfied with Honda services. Thank you.

I have bought a Civic 2007 hybrid in 2009. The car imported from USA by a local dealer. Last year, I noticed IMA amber light. I tried to visit the official agent, who refused to accept it since he is unable to fix "electrical problems " in hybrid cars. I was forced to go to local people who replaced the IMA battery twice till now and I'm still having the problem. I really like Honda cars, but I am fully disappointed. Can I find a solution?

I'm having the same oil consumption problem with the 2008 Honda Accord that many other owners are having. We bought the car at Anderson Ford in Lincoln, Nebraska and before it was time to change the oil the first time, there was no oil on the dipstick when I checked it. My local mechanic checked it out and couldn't find a problem, so I took it in for the software update, but that had already been done. This is the third Honda we've owned and hope we can continue to be a loyal customer, so I would hope to hear some resolution to this problem. I hope it doesn't come down to someone filing a Class Action suit, etc. Thanks.

Windshield was cracked and has chips in it. It was not repaired, dealer said it was repaired. The chips are still there and the headlight on right side out of alignment. Dealer said it was fixed, it wasn't. I had a different tech at the dealer look at the light, and he fixed it with in 5 min. The main issue is the air temperature between the dash vent and floor is greatly different. The dealer said it is normal.

When I picked up my car, I was told I could compare my car to another which I did. The air temp in the second car was I feel it should be the dash air temp and the floor temp was the same temp. The tech also agreed there was an issue. My issue that the dealer is saying things got fixed but really they didn't. What's up with Checked Flag Virginia Beach, VA.? I will be talking to Checked Flag on Monday, 01 30 2012 about this issues.

I bought a new 2009 Honda Accord in April 2009. On November 18, 2011, I took my car to Crest Honda in Nashville, TN to look at the leather on the drivers seat for premature wear and verify coverage for repair or replacement under warranty. The car had 35,893 miles on it and I had owned it for ~31months. Crest took a photo of the premature wear and the service rep said he would review my issue with the service provider.

In December, Honda customer service called me and stated wear on leather seats are considered normal wear and tear and therefore not covered under warranty. I intend to file a BBB claim against Crest Honda and Honda. By denying my claim, they are admitting the leather will show significant signs of wear before 36,000 miles. Leather should not be considered a wear and tear item but should be covered under defective materials if it shows wear within the warranty period.

I purchased a new 2009 Honda Accord Coupe, 4 cylinder, and after about 35,000 miles, I started experiencing excessive oil consumption. Oil is being lost at the rate of 1 qt. per 1,000 miles. I do not see any oil on my garage floor, so I can only assume it is burning it slowly. This is my second Accord, by the way, and I drive 25,000 miles per year, so I know darn well what the usage rate is. I went online to see if any other people had experienced this, and was surprised to find out that many other owners are having this problem, all across the US, in fact. The car was under warranty, so I called American Honda, and they told me to take it to a dealer, so that a diagnostic could be run, but they admitted that there was a recall for this problem. They said there was a software update, which should solve the problem.

I was highly skeptical that software could fix it, but I played along. The next day, I took the car to Herb Chambers Honda in Burlington, MA for a diagnostic. They didn't see anything in the codes, and no visible signs of leakage. They did the software upgrade, and changed the oil, and told me to come back when (if) the oil level hit the low point on the dip stick. At about 2,700 miles, 1/27/12, the oil light came on today. I took the car back today, and they told me it had a little over 2 quarts of oil in it. It lost roughly 2 quarts per 1,000 miles. There was no change after the software upgrade at all. Actually, there was a change. My gas mileage went from high 20's to low 20's on the highway. They actually made the car worse.

The dealer told me that 1 quart per 1,000 miles is normal for any car. I almost fell over, when they said that. In all my years of driving, including cars from the 60's and 70's, I have never seen a car come anywhere close to that. They actually thought I would buy that story. It is unbelievable! So, I called American Honda, to speak with the case manager that had been assigned to my case, and was expecting him to be all apologetic, and say that they would resolve the problem.

Not a chance! He used the same line the dealer did, with the 1 qt. per 1,000 miles being normal usage. I was outraged! I just couldn't believe it. A multiple car Honda owner, and they didn't care the slightest about me, or their product. They could have made a customer for life by fixing it, but instead, they made an enemy for life. Now, I'm stuck with a 2 year old piece of junk, and have no choice but to trade it in. I'll never buy another product from Honda, ever again, and I will be sure tell my story to everyone I come in contact with.

I'm complaining very much about Honda CB TWISTER bike's gear box since from 10 months. So I'm kindly requesting to please solve out my problem by Honda near by my locality. I'm waiting for your kind response.

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.

1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.

2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.

3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, "If my car is in accident, do you have the parts to fix it?" because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next.

I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.

On their "Customer Satisfaction Survey", I have indicated several times that I am dissatisfied with the location of the spare tire on the 2011 Honda Odyssey. Several times, I requested a phone contact from a Honda representative. That never happened. Their letter states Honda wants to ensure delivery "of the highest level of service". The lack of response contradicts this statement.

I purchased a used/leased 2008 Honda Accord EX-L with leather in 7/2011 with < 40,000 miles. Within a few weeks, I noticed discoloration and what appeared to be wear of portions of surface on the driver's seat. Basically, the dealer I bought it from, the dealer I normally work with for service and Honda of America (HoA) customer service, all have repeatedly said "normal wear and tear, -past warranty." They (HoA) offered a $1,000 fix with a discount to $450. Woopie ding! I have been a loyal Honda accord owner for over 20 years based on quality and customer service. What I have experienced recently was not customer service. Sad, very sad. BTW, I have friends who just sold their used Honda Accord with ~210,000 and the leather looked as good as it did when they bought the car!

I wish to state that I bought City but since its purchase, I have complained in your City while transferring gear. There is noise coming out and Honda people don't admit they have problem and have lot of excuses. Even distributor agreed there's a problem. I took the car to Honda South. I am not satisfied. I have tried to email but there's a problem with their email as well.

We had a Honda Civic car. Last week we sent the car at the service center for repair work. The service engineer checked and said some spare parts are gone. I agreed to change the spares, which they had non in stock at the store. He wants minimum 10 to 15 days time.

I have a Honda CBR250R bought before 5 or 6 months and I'm in Chennai, India. Now I've done 6000 km in it and the engine noise is too high and before 800 km I finished regular company service, but engine is different and too high. When the sound started changing the pick up of the bike was dramatically decreased and the top speed of the bike would be 135km/hour. This is a shame.

Buyers beware of "The Automaster" Shelburne Vermont. They will get every dollar on new vehicles on MSRP and even with trades. They screw you on these too. I wanted to buy 2012 CRV, we were $500 off from a deal and they didn't make the deal!

In July 2010, I, Beverly **, returned a leased Honda Accord at Route 22 in Hillside, NJ. It was not the first time I was meeting with the car dealer, Nate **. On previous times, I had gone to him to evaluate my situation with the Honda Accord as I informed him that I would like to buy it out at the end of the lease. He told me that based on my then situation with the car, I will be able to either buy it out or purchase a new one. I eventually went back to the car dealer, Mr. Nate **. I took with me an older man, Mr. John **, to be my cosigner if needed for the Honda Accord. After the first attempt to get an approval for a loan from Honda Financial Services, the dealer got back to us saying we did not get approved and that the only thing he could have done was sell us a new car.

I was not happy with the idea, but the salesman explained to us that I had a low credit score that caused the application to be denied. He recommended that we apply again to get the loan, using Mr. ** as the applicant. The application was approved, however, he notified me that he did not put me on the application because it would have cause the interest rate to be too high. Although I was not happy with the way things went, we took the car - a 2010 Honda Civic. A couple days after, we went back to the finance representative, Mr. Addel.

We explained to him that we did not like the deal. He decided to take off a few thousand dollars from the cost of the vehicle. The following week, we decided to return the car. Neither Mr. Addel nor Mr. Nate ** was there. But another finance representative decided to listen to our complaint. We told him we did not like the deal and wanted to return the car. He explained to us that it was too late and gave us information as to when we can do so.

Mr. ** is struggling to pay $489 a month for the car. He wants to return it but is afraid it will ruin his credit. Mr. ** believes that his rights to return the car within the stipulated time was violated. Because I made a verbal agreement to help Mr. ** pay for the car, I have found myself in an agreement that I am afraid to break because of fear of being sued. Both Mr. ** and myself have found ourselves in an upside down situation and need Honda management to investigate the matter to see if our rights were violated and to help us before we seek a lawyer for help.

On a high speed, trying to over-take, the car just slowed down and it just went off. Getting to the road side mechanic for a first aid, it was discovered that the top cylinder is spoiled. It was changed and the car started, but it has refused to go on slow. The car was taking to an auto-tap machine for diagnostic, ten problems were detected and rectified, yet it still persisted with not slowing. Each time it approaches a hold up or bumps, it will go off. I have tried all mechanics but it's not working out. So what are your suggestions, please? It's about a week now.

On Jan 2, 2012, I went to Valley Honda in Monroeville to purchase windshield wipers. When I went to pay for the repairs, I discovered that I did not have my wallet. I went out to my car to look for it because I thought maybe I left it inside. After discovering it was not there, I called my brother's office because I had just left his business, to see if I had left it there. He called me back and informed me that it was not there.

The service person took me to a customer service agent named Anita ** to see if she would approve me going home to get the money and then return to pay my bill. She stated that she could not approve my request and it must be done by someone else. The service agent left to find a manager. Ms. Anita stated to me that this type of request is never approved. I replied to her that they would have to do something because I did not have any money on me. In response, she stated to me, "Well, you knew that you did not have any money when you came in here." I was shocked at her statement. I reminded her that I lost my wallet and was quite distraught about that and asked her how she could make a statement like that to me. Without even looking at me, she replied with the most nonchalant and cold response, "Well, I apologize. I guess I was out of line." I was so upset that I only responded by saying to her, "You certainly were out of line."

I am 67 years old and have never experienced this type of careless response from someone. I called Mr. Jim ** twice to speak with him regarding this incident, but was unable to do so. My brother who is also a car dealer called to speak to Mr. Jim ** and also left messages for him to call. He did not return any calls. I feel that this statement was made to me because I am Afro-American.

I put a downpayment of $1000 on a 2010 Civic Si at Courtesy Honda in Sanford, FL. I had the vehicle for 30 days when the dealership notified me that they had issues getting me financed and to return the car. When I got there, they said they could do the deal if I gave them $3000 more. I told them no thanks and I would walk away for now.

When I had the car, one of the foglights was missing. I was told I would have to pay for the light, and my downpayment would be sent to me. I received two checks for $500. I assumed I would receive a bill or an email about the cost of the light. I cashed my checks, and Jim **, the general manager, put a stop payment on one, causing $255 in overdraft fees.

I notified Jim **, and he said to send him bank statements and would take care of it. When I received the check, it was for $15--the cost of the return check fee and nothing for the overdraft fees. If the check Honda sent me for my downpayment didn't have a stop payment placed on it, I never would havef had these fees.

My 2001 Honda Accord EX V6 had transmission failure at 147k miles. I had the transmission rebuilt but not by Honda dealership. I serviced this car well and everyone knows there is a defect that will happen again. So I will be getting another car before my warranty from the tranny specialist expires (2 years or 24k). This cost me about $2800 for the rebuild.

Beware, prospective Honda Buyers. In November of 2009, my wife and I decided to buy a Honda Civic from Glacier Honda in Castlegar, British Columbia. In the spring of 2010, we found our first mouse inside the cabin of our new car. At first I thought it must have jumped into the car at some point when the door or trunk hood was open. We removed the mouse only to have another mouse the very next morning. From there on we had mice in our car every other night.

After a few weeks, I drove down to Kelowna and asked to speak with the service manager at the Honda dealership. I told him this was a new car and that we had a serious mouse infestation. He asked if they were in the engine. "No," I said, "they are in the cabin of our car and they are nesting in the side panels." He then chuckled and told me that I would have to call my insurance company and they will authorize to have the inside of the car gutted and then a new interior installed.

I told him that I believe the mice are getting in through electrical holes that are not sealed. I told him that this has to be a design or manufacturing problem and that Honda should take responsibility and fix the problem. He just laughed and didn't even take the time to look at where I thought the problem might exist. He did say they could look at the car, but the cost of inspection would have to come out of my pocket. I interrupted and suggested that this is not something I did and it is not my fault and why should I have to take responsibility? He laughed again at which point I walked out of the dealership.

For the next few months, I did what I could to solve the problem and stop the mice from getting into our car. After using peppermint oil and steel wool to plug what holes I could see and reach, I thought I had solved the problem. However, some months later in the fall of 2010, the mice were again getting into the car. I then called Honda Canada and explained the situation to the customer service representative. This is what he asked me: "Do you live in the country and do you have a garage for your car?"

I then asked him if he was suggesting that a person living in the country should only buy a Honda Civic if they have a completely sealed garage. He didn't say much about that comment. That's not all. He asked me where they were getting in. I told him that the mice were in the cabin of our car. The representative replied by saying, "They could be getting in through the exhaust system." I asked him if he was serious and told him that if there was a hole in the exhaust system that leads into the cabin of our car, we'd all be asphyxiated. Again, he didn't say much. I hung up the phone.

After several more weeks, I called Honda Canada again and spoke to a gentleman who politely told me I would have to pay the dealership to have the car inspected and then Honda would decide if it is Honda's responsibility. Again, I suggested that this is not my fault and that it must either be a design or manufacturing problem. He didn't budge on his recommendation. Now we're back in Grand Forks and it is the middle of October 2011 and I am again fighting with mice.

By the way urine and feces can cause a variety of health concerns such as hantavirus, pulmonary syndrome, a type of virus carried by rodents causing severe respiratory infections in humans, and in some cases, hemorrhaging, kidney disease, and death. Hantavirus is another danger becoming more common. Recently, there have been numerous outbreaks of hantavirus in the United States carried and spread by the house mouse. The virus is contracted by humans through inhalation of dust in contaminated rodent areas, usually where droppings and contaminated food tend to collect. If you have or have had a mouse infestation, always wear a respirator when cleaning the area. Symptoms of hantavirus are similar to the flu including fever of 101 +, chills, body ache, and troubled breathing. It can be fatal, so if suspected see your doctor immediately.

I decided I would call the salesperson I dealt with at Glacier Honda and he suggested I drive down to Castlegar, and so I took a day off work and drive one and half hours to the dealership in Castlegar. When I arrived, I told the service adviser about my problem. He then began writing out a work order. I suggested to him that because I didn't think this was my problem, that I wouldn't be paying for any inspection or repair. The service adviser then told me that they would not be able to help me unless I paid up first. I asked if I could use the phone to call Honda Canada. I already knew how this was going to turn out. The Honda Canada representative agreed that I would have to pay for the inspection, and then as he had said before, Honda Canada would determine if the problem was their responsibility.

I asked the service manager how much this might cost me and he said, "We have no idea, we will have to take it apart to find the problem." "So, this could cost me a lot of money," I asked, and he said yes. Honda Canada said they would do nothing unless I paid up first. A discussion ensued within the dealership and during the discussion I stated that this is not like a flat tire or a wear and tear scenario. Again, I stated that this is a design or manufacturing problem, and if I pay for the cost, which I reminded him I have no idea how much, I was quite sure I would never see a refund because Honda would find some reason to claim that the problem is not a design problem. One fellow who had worked in a couple of other dealerships acknowledged that, "Yes, you'd likely never get your money back."

I had had enough for that day and decided to drive the one and half hour trip back home and on my way home, the trap underneath the car seat went off and, well, there is mouse; I can't even recall how many mice I've caught in this car. I can assure you if my wife had been driving that day, we would be having a very different discussion as she would possibly have ended up in the ditch at 100 kilometers per hour.

2009 Honda Odyssey purchased out right. From the very first day this van pulled slightly to the left and would on regular occasions pop the steering wheel right out of my hands. I took it to the dealer so many times I lost count. I even had it reported to the general manager for doing a service test drive on the van. They're claiming nothing was wrong. Yet this would happen out of the blue and catch me off guard. I felt very unsafe in this van and they would not trade it or swap it out.

I now wonder if I had financed it if they would have paid better attention. The consequences were I got fed up with Saratoga Honda messing me around. The van spent more time there than in my possession, so I traded it for a Hyundai and have had zero issues. In fact the service department in Queensbury, NY is far better than Honda in Saratoga. More polite more knowledgeable of their product and they treat me like a human being not an empty-headed female which is the way I felt I was being treated in Saratoga. No more business from me. I take my money elsewhere.

We have purchased a Honda City Zx Exi 2006 model in January but chassis was not available anywhere. Please inform where chassis is. It's not written.

I purchased on 26 09 2011, registration card not yet received mp 09 ck 2291.

I purchased my 2012 Honda Civic top model with navigation system, phone, etc, the works. My phone has not worked for more than a few days without disconnecting and a shrilling sound. I have been to Mt. Kisco Honda three or four times and they can't figure it out. Time for Lemon Law to go into effect. I want a new navigation/phone system installed.

I just purchased my Honda Accord from Hillside Honda and I was screwed. They took my deposit money first and start to play with my head about the monthly payment like if I put more money down, my monthly payment will be less. They told me that I will get six years warranty and I don't have to pay anything but they also charged me for that.

My salesman was Mr. Rana ** I will never ever go to Hillside Honda and won't recommend anyone to go there.

My 2003 Black Honda Accord has lost clear coat on hood, roof, trunk and now some of its sides. It looks bad and it's growing even bigger. Is there any recall on honda for this paint error? I read that every one is complaining about the same error on the same area of the honda. I have seen on other honda's with my own eyes with the same error on the same spots with same issue. Wow Honda has this paint job error? Couldn't believe it.

The problem is the blinking of D sign on the meter board of my Honda vehicle. The gear is also not changing smoothly.

I purchased a brand new 2010 Honda Accord from Elk Grove Honda last year. Recently I heard a grinding noise just before I started the engine. I took my car to Elk Grove Honda for repair and was told they already knew a lot of Honda Accords have this problem. They will not repair it as this is how the Honda engineers design it and I should turn my ignition key very fast in order to ignore this noise. I did some research and found out this problem is caused by the bad VTC actuator in many of the Honda Accord model. The Elk Grove Honda still refused to repair my defective car even it is still under warranty.

The rear tires were severely cupped and needed to be replaced on my 2009 Honda Civic LX at 27,900 miles. Dealership also performed a 4 wheel alignment. Alignment was within specifications. None of this work was covered under the 3 year 36,000 mile warranty. Dealership said it was due to not rotating tires. However, I have had other cars that I have put up to 60,000 miles without rotating tires and had no cupping problems. The tires were Goodyear eagle rs-a.

Total bill for repairs was over $366. I called Honda of America to complain and suggested that there may be something with the rear geometry of the car that is causing the tires to wear out faster than normal, but they said that the tires and alignment were normal maintenance issues. I am disappointed with Honda and I believe that these tires should not have worn out on the rear of the car at 27,900 miles.

My 2005 Honda City iDSI's starting time to drive was running good but after the car was moved, the engine only raising in drive slow the running car not to move fast. I can see on the meter board the D sign and the engine sign blinking.

I have a 2010 Honda Accord EX-L 4 Cyl (45,000 miles and bought new) and it burns oil between changes. I have spoken to mechanics, friends and family and everyone is in agreement that cars do not burn oil unless they are old or have a mechanical issue. The first time I brought it to my dealer's attention, the service rep. agreed that was normal. This was in Aug. of this year. They set me up on an oil consumption test. Also, I should mention that when it begins to burn the oil, my oil lamp light indicator flickers and my engine makes a tapping noise when I accelerate every so often.

I went back in 2,000 miles later for a check and was told that the oil was fine and that the software update they preformed in August should take care of my issue. (I've seen no advertised recalls on this yet they have the software update out there) At 6,000 miles, the lamp light came on again and my engine began making the tapping noise. I was ready for my normal change anyhow. Took it in to my dealer, explained I was still having the same issue. They found it to be 3/4 a quart low and their mechanic said this was normal for 6,000 miles of driving.

My concern though is that my power train warranty will be up in another year or so and I am worried my engine has already suffered damage since it makes that tapping noise. Service rep said at the latest oil change that he has seen 5-10 of these cases come through and that the software update should remedy it. I am going to formally write Honda so they will at least have my concern on file. Service rep said I'd be highly considered if I needed my engine replaced after my warranty is up since I have been documenting everything. But overall, I am disgusted that I pay what I pay a month for a brand that is supposed to be excellent yet I am having issues. If this continues and nothing is done, I can promise I won't be buying another Honda and I'll make sure all around me know my experiences.

I have called Honda customer service numerous times with regards to my airbag light permanently remaining on. I have verified with several mechanics, that apparently, this is a faulty seatbelt buckle that needs to be replaced. When I mentioned this to Honda, they advised me that they may be able to assist with "something". They won't mention what that something is, and on the condition that I take my vehicle to a Honda dealership for confirmation.

While I can appreciate the fact that Honda has to verify this, I don't believe I should have to pay over $100 just for a technician to verify what they already know to be an issue. This should actually be recalled by Honda. I have 3 colleagues that all own Hondas and we all have the same problem.

When you contact Honda, asking if this is part of a recall, they deny it. What will it take for Honda to take ownership and replace these faulty buckles? Does someone need to die?

I have taken a Honda CBF stunner bike. I am facing an engine problem, beating sound, which have engine warranty for 5 years. But I am facing an engine problem and they are telling me to pay RS9000 for the repair. They are telling that they won't give the warranty. Even they are not even caring when we went to the show room near Naredmet, Hyderabad. We are not satisfied with the service which you are providing to the customers. They don't even have the spare parts of the vehicle.

I bought my car a year ago, and I have requested the salesman not to pay for any services and requested him to give me the top-up. Today, when I took my car for new brakes, they told me it's not included in my service plan. I had a very bad experience with the dealership.

There was a problem with the 2008, 2009 Honda Accord rear brakes and consumers were compensated for replacing them. I have a 2010 (which was probably manufactured in 2009) Accord and the same problem has just occurred. I too would like some reimbursement for this Honda problem.

As a long-time Honda owner, I find myself in the regrettable position of writing to appeal the denial of a recent claim for warranty coverage on my 2007 Honda Odyssey minivan. I request that American Honda cover 50 to 100 percent of the cost of the repairs, including parts and labor. My wife and I purchased the our Odyssey minivan last year after our excellent previous experiences with a 1982 Honda Accord, a 1988 Honda CRX, and a 1992 Honda Civic, each of which we drove for more than a decade for nearly 150,000 trouble-free miles.

The issue with our Odyssey, which at the time had 44,000 miles on it, began when I noticed slight engine roughness each morning when I started up the engine. The intermittent check engines light (CEL) would also stay lit for a few seconds and then go out. Although the roughness always leveled out within a minute, the CEL would go out, and the engine would then run smoothly, I felt that something wasn't quite right. So I brought the minivan to Curry's Auto Service, a local independent repair shop on September 19, and they diagnosed a misfire in cylinder five and replaced the coil (invoice attached). The problem persisted, however, so my wife brought the minivan back to Curry's on Monday, September 26. They did a leak down test and found that cylinder number 5 had a 40% leak down (estimate attached). Because the labor to adjust or replace the valve was estimated at $2,000, and because it seemed an unusually large problem for a van with only 44,000 miles to have, we decided to get a second opinion.

My wife brought the van to Honda of Tyson's Corner. The engine was running smoothly when she arrived with the van in the service bay, and no dashboard warning lights were lit, so the on-site technician was not able to immediately diagnose a problem. Later that day, they test drove the van and ran more diagnostics, but they were unable to replicate the engine roughness we had been experiencing with morning cold-starts. I requested that they keep the van overnight so they could do a cold start in the morning and see if they could replicate the cold-start roughness, diagnose the problem and fix it.

The following morning, Tuesday, September 27, the Honda tech reportedly ran the van in the service bay and the engine overheated. The tech and then the service team leader next told me that coolant was leaking into cylinder 5 and that this was likely the cause of our engine trouble. Both the tech and the team leader told me on the phone that they were confident that American Honda would cover 50 or 100 percent of the repairs under the 60,000 mile power train warranty, and they indicated that an American Honda field representative would be out that afternoon to verify this.

That afternoon, upon their request, we also faxed over all of our service records for the van, which showed that we had brought the van in for various recalls, changed the oil on a timely schedule, and had to this point experienced no other trouble with the van. I also reminded them that I had brought the van in to Tyson's of Honda on September 12 to have the valet key reprogrammed and, while there, the van easily passed the routine, multi-point vehicle inspection on all counts (see invoice).

On Wednesday morning, September 28 more than 36 hours after my wife brought the van in -- I received a phone call from the service manager that there would be no warranty coverage. Further inspection apparently revealed that the radiator was low on coolant and, based on a closer inspection, the techs asserted that the engine must have overheated in the previous two weeks, blowing the head gasket and causing coolant to leak into cylinder 5. This explanation simply doesn't square with the facts: As noted, I had been at Tyson's Honda two weeks previously, and the routine, multi-point inspection of the van, which included checking all fluid levels, showed that the coolant level was normal. Furthermore, the minivan never overheated on us, the temperature gauge never indicated anything other than normal engine temperatures, none of the dashboard warning lights ever lit up to indicate high engine temperatures or overheating, and no codes in the onboard computer ever indicated an engine overheat condition.

Braking problem... There was a sudden problem in the front braking of CBR250R vehicle number: **** chassis number: **** and Engine number: ****. The mechanics of Todi Honda situated in Kolkata say that the pistons and some other parts of the disc brakes are not working and hence needs to be replaced. There is no availability of spare parts here. My vehicle is under their hands from 16th November 2011 and still there is no solution to it. I am facing a lot of problems without my vehicle. I would kindly request you to solve this problem as soon as possible.

I have a 2001 Honda Accord with 65,000 miles. The first transmission was replaced at 27,500 miles, and was under warranty. Now, my second transmission needs to be replaced at 37,500 miles, and is not covered by the warranty. I have contacted the regional representative, who only saw it was a 2001, and refused to assist in any way. I then contacted their customer service department who filed a claim for me, but a day later called, and gave me the same response. There will be no "goodwill" gesture on the part of Honda.

I have since written a letter to the president of North American Honda, but have not received a response back. I have since had the transmission replaced on the 2001 Honda by a transmission company, for approximately $1,600 plus tax. I still feel that as a goodwill gesture, Honda should be more flexible in a situation, where both transmissions did not have very much miles.

It started when my check engine light was on while I was driving on the freeway. The car started to jerk once in a while. Luckily I got home safe not to mention my toddler was in the backseat plus I'm pregnant, too. My Honda Accord Coupe V6 is a 2001 model, but it only has 64,000 to it. My transmission needed to be replaced. I had contacted Honda Corporation to see if they can help me out since one of our friend had the same problem with a 1999 model. The case couldn't even hold a chance because the insensitive case worker told me I had no chance with a 10-year old car and the warranty was expired 3 years ago. I never received the warranty letter. Now I have to make a decision to pay the $4900 to install the new transmission or walk away from my car that hasn't been with the 64,000 miles to it.

I have taken my Honda Accord to the dealership for service, and told them the ongoing problem with my car burning oil. My car is making a tapping noise. I still can't find whats wrong, and I am not getting the service I deserve. My car sounds bad, and shouldn't require adding oil between each oil change. Also, I reported problems with the brakes. I had to replace the brake pads/shoes three times within 15 months. The last time, the dealer charged me over $600.00, and still, same problems occur. They serviced it five months ago. I need district service rep to assist me, getting this issue resolved. Please.

Don't buy Honda Civic Hybrids. The check engine light has been on, since I bought it. The cause is "fuel sensors" and the emissions system. Honda admits there are "software" problems, and that buying new equipment won't fix it. So, I'll never know if there is a real problem. It costs thousands of dollars to check the "engine lights" ($80-100 a pop). The first time it happened, I paid the $700. Pearson demanded to replace a sensor, and found out from Honda, that it was not needed, but they refused to refund the money, because the "warranty" had ended. No one can, or want to tell, if these parts actually needed to be replaced.

I have Honda City full options, year 2006, 1.5l VTEC. I have this accident from the front of the car; the car condition is total loss. My complaint is how I have an accident like this and no airbag has opened. I have 2 airbags in the front, and I have been injured. What is the safety in the car?

I bought a Honda, because it is a brand; and I paid more than the worth of other Korean cars because of safety. Where is it, the safety factor? I have an accident like this, and my life was in danger. And I am injured now. I am so upset with what happened; I didn't expect this from Honda.

I have taken my Civic two times to Sisk Auto Mall for service (oil change). Both times I have been advised that there was something else wrong with my car. The first occasion was my transmission fluid/ flush. The second time (11/14/11), I was told that my brakes needed immediate replacement. However, I have recently been told from an extremely reputable car care company (local) that I have a bit over half life on my brakes, they were in good shape. I was getting the feeling of intimidation from the service manager, he said they were "screeching" bad (they make no noise). He also suggested I would not be able to stop effectively if I did not have this problem corrected. My transmission (that I was told needed some repair) never has failed and I have it checked each time I have an oil change. My overall experience with this dealer is extremely poor. I will never buy another vehicle from this dealer.

Horrible! Have a leased 2009 Pilot touring model. The car never starts! The dealer can't find the problem nor cares to.

I have a '08 Honda Civic which has had multiple problems so far. Both visors have broken and both of the seat backs on the driver and passenger side have fallen off. Now I have chipping paint on the bumper and they won't fix it. So much for bumper-to-bumper warranty. I have had an Accord, Civic, and an Acura MDX, but I will not buy another Honda product ever again.

I have a 03 Element and love the vehicle. I was getting ready to buy a second one until I found out it is $726.00 to replace a starter, a freaking starter. I will not own another one. And I will trade this one for a Toyota by tomorrow. I think it is pretty pathetic that you have to remove a perfectly good manifold to get to the starter, who was the brain child of that design. I thought you built cars to last and to be low maintenance. Well, if one starter cost that much, how is it low maintenance? That's very, very sad. Honda has lost my business. I have had a CRV, Civic, and Element. Not anymore!

I am really frustrated with the services of Honda Activa.

I'm really disappointed with the service of Honda Activa. I had a lot of expectations but Honda Activa has not fulfilled my needs. I have sent my complaint to the customer care but customer care is not an initiative of the consumer's grievance so I have decided to send my complaints to the National Consumer Helpline, Grievance Redressal, Ministry of Consumers Affairs, CNBC Pehradaar, director of Honda Activa.

I have registered my complaints so many times to the customer care but no one is there who can contact me on this issue. I have paid Rs. 55,500 for purchasing of Activa Honda white color and after paying a huge amount I'm very much frustrated with the service of Honda Activa neither sub-dealer nor dhingra automobile dealer is hearing the voice of the victim here. Kindly help me in this matter. I have purchased Honda Activa on 16/08/2011 and chassis no. **. Kindly register my vehicle in company records. I am disappointed that within a month the Activa Honda side stand had broken by default and also my Activa Honda gives the average of 30 km/per liter after first service.

I want to know the replacement process. I have to suffer from two major factors, I have paid Rs. 55.500/- for purchasing this Honda Activa with accessories from JMV Automobile, the sub dealer of Honda Activa and I requested them to change my foot side stand cover and they have told me that they will not repair or replace it. They can deliver the Honda Activa by opening the showroom but they will not provide me a service of Honda Activa and even when I contact the dealer, Dhingra Automobile they also denied to replace the service of this stand.

Tell me, where should I go? Who will hear the voice of the customer? And I have also done first service on 15/09/2011 and paid Rs. 480/- for engine oil, gear oil and speed oil etc. I'm also enclosing the Receipt of the Honda Activa and I have a lot of trust in Honda Activa. Kindly help me in this matter. I shall be obliged for your cooperation.

I own a 2006 Honda Civic. I recently had a situation where my car was going through a rough patch of road and construction. My side curtain air bags and drivers rear passenger curtain air bags both deployed. However I was alone in my vehicle, there was no one in rear passenger side and the airbag deployed for myself and the passenger side. I drive a 2006 Honda Civic, 2door coupe. The driver steering wheel air bag did not deploy. I thought someone hit me from the side because of the force from the air bag. It split open my arm and smelled and felt like someone shot me. I pulled over to realize there was no structure damage to my car on the front or side of the car. I am trying to figure out what to do, I have been trying to get a hold of Honda.

A mechanic told me to have an investigator come out and look at the car. I wanted to know if anyone had any advice for me. I am 27 and have never had an experience with a car like this before. I have seen numerous similar posts to a situation like this. I would not recommend a Honda! Please feel free to contact me with any help or advice. **

This is in response to the gentleman who had to replace the rear brakes on his wife's Accord. There was a class action suit filed in which Honda agreed to pay. I had the same thing happened on my 09 model and they reimbursed me for the full amount of the repairs after I submitted the receipts. I believe it was up to $150. The payoff does not come from Hondait must be done thru the administrator of the suit.

I have just purchased my second Accord EX-L and couldn't be happier! I had the first for three years and I just picked up the second one last night. I have been very pleased with the quality of the car. I had absolutely no issues with the 09 model and I am hoping my luck holds out with the 2012!

I bought a 2012 Honda Civic on July 15, 2011. I've had this car for 3.5 months and it has been in for repairs 5 times and the problem still isn't fixed. The problem is the XM radio, it keeps cutting out. I tried calling Honda Canada and I just got the runaround. Every time I call, they will tell me that I have to speak to a different person who isn't in before I can talk to a manager. I've tried emailing and leaving a voicemail for the Customer Relations Manager of the dealership where I bought the car and he has yet to return my call or email. I'll never buy a Honda again.

My mom owns a Honda and her car recently had a problem with the transmission (I think). She went to the Honda dealership in Battle Creek, Michigan to get a check up on her car and they declined all services. It seems like a blacklist system, but only for my mom.

In the previous maintenance, they put a small dent on the car and declined. My mom isn't American and her English is hard to understand but she has a very good credit score. So what kind of service is that? I am disappointed on how Honda dealership can decline services for Honda owners who can't get their Honda repaired from Honda.

My wife took her 2010 Accord in for a recall, a software change. During that visit it was discovered that her rear brake pads were worn down to 3mm. The front pads were fine at 9mm. So at 13,900 miles she had to have the rear pads replaced at a cost of $212.00.

Since she drives an average of 12,000 miles a year, she'll need a brake replacement annually. No help from Honda for equipping the car with defective brakes.

I own a 2011 Honda Accord of which I bought brand new in May of this year. Within three days of buying, I turned on the A/C and it wouldn't work. I took it in and they said that it wasn't plugged in from the factory. The funny thing is that I had the checklist from the factory and the A/C was signed off as working. Hmm! The second incident was when the car had about 3,000 miles and the check engine light came on. I took it in and they said that my O2 sensor was bad and they needed to replace it. Upon switching out the O2 sensor, they realized that the VTEC solenoid had a leak and it was leaking oil over the O2 sensors destroying it. They then replaced them both.

My Honda now has about 10,000 miles and the A/C quit working again within the past two weeks. I took it in today and they told me that a small rock must have flown through my grill puncturing my A/C condenser and all of the freon leaked out. Now, I need multiple parts replaced. The cost is about $960 and it is not covered by the warranty. The serviceman told my husband that he sees this happening a lot. It is so frustrating to purchase a Honda that is supposed to be one of the most reliable cars and it is constantly failing. I am afraid to pay the grand to fix it only to have it possibly happen again. I think that I have counted eight times that it has been in/out of the shop to either be assessed or fixed. I am so done with Honda's!

Honda Customer Service is extremely disappointing. Items offered/described on their website imply suitability for all--not true. Example: Website describes 'Backup Sensors' as "Help yourself in or out of a tight spot while helping to protect your paint; Four Sensors emit audible beeps into the cabin while you back up, signaling objects as you approach them. Beeps quicken as your vehicle gets closer to objects. Note: Back-up sensor attachment is required for installation. ** Polished Metal Metallic; MSRP: $265.32. "

On the purchase of a 2011 CR-V, we had backup sensors installed for $857. Turns out that the emitted beeps are very high-frequency which my husband cannot hear. (According to The National Institute of Health (NIH) 15 percent (26 million) of Americans between the ages of 20-69 cannot hear high pitched tones because of military service (in my husband's case dating back to 1965), etc. ) We would not have requested this safety feature installed on our new CR-V, the third new Honda my husband has purchased since 1997, unless we considered it important. We are a retired couple on a fixed income, and we think long and hard prior to spending this amount of money on discretionary items. Honda personnel with whom we have dealt offered us one option--go to an after market auto shop and see if they could rig up flashing lights to supplement the (inaudible) sound. Are they serious? In backing up, we have to look forward to see flashing lights!!! What about the sides of the vehicles where the backup sensors are supposed to ensure protection?

This happened to me back in 2009, but I feel that this will still be helpful to buyers in the market for a used Honda Civic.

I own a 2006 Honda Civic EX, which was top of line Honda Civic for that model year. I had my Civic regularly serviced at Saratoga Honda. In early 2009, I became aware of a Service Bulletin issued by Honda (issued February 8th 2008 which is not a true recall, but in this case, I believe it should have been) involving the rear upper control arms. You can Google Honda service bulletin 08-001 and see the service bulletin for the 2006 model year. The problem was that the rear upper control arms caused uneven and premature wear on the tires.

Honda USA originally issued a chart to reimburse customers at a pro-rated rate based on mileage of tires. I had been visiting my local Honda Dealer Saratoga the entire time while this service bulletin had been issued. And it was not until a year later that they mentioned the service bulletin to me. In fact, Saratoga Honda had rotated my tires one week after this service bulletin was issued and they mentioned nothing to me. By the time Saratoga Honda had told me about the service bulletin, all reimbursements offered by Honda had expired.

In the end, I had to pay half the cost of replacing the rear upper arms assembly and 100% of the cost of brand new tires. The Saratoga Honda service manager told me that if I refused their offer to pay half the cost of the manufacturing defect, then he would be forced to withdraw the offer and Honda would refuse to deal with me, period.

I will never buy another Honda and never deal with the unscrupulous people at Saratoga Honda! Honda is not what the TV ads lead you to believe.

Last month, I can't remember the exact date, something has happen to my car. My son, 7 years of age, named, Muhammad Afdhal **, while playing with center rear's seat belt has accidentally squeezed his stomach. My husband had tried to loosen the seat belt but unfortunately it further tightened his stomach. The situation at the time was so tensed because I can see my son facing difficulties in breathing.

Two peoples around who were trying to help my husband said that we have no choice but to cut the seat belt. Without further delay, my husband ran to the nearest petrol station for cutter. Luckily, he managed to get it and straight away cut the belt. My husband managed to rescue my son but it became a nightmare for me because your service center had informed me that Honda is not liable to replace the belt. In other words, I have to pay by myself.

My 2009 Honda Civic hybrid that has 25500 miles on it, has the engine indicator light go on twice in the last six weeks. The first time the light went off on the second day when the car was being driven to the dealer to have the problem checked. Consequently, when a diagnostic test was run the test returned no results as to what the problem was. The second time this happened the light remained on and the diagnostic test indicated a problem with the IMA system.

The Honda Corp showed absolute disdain for the rights of their customer and total lack of willingness to stand behind their product in my recent dealing with the company.

The speedometer needle fell off my 2007 Honda while I was driving. I have never seen this happen in all my years of driving and could find no one else who had experienced this, so I assumed it was rare. I went to the Honda chat sites and found that this has happened often with the 2007 Element. (Often enough that they had provided a fix which ended in Dec. 2010).

So I called Honda expecting that since this is obviously a design flaw, they would provide a fix. I was told by a customer service representative to get an estimate from the dealer. And so I did, the estimate was a total of $963.00 dollars to fix the problem. This much for a needle that has fallen off the speedometer!

When Honda customer service called me back they said this is my problem and they will do nothing to assist. I asked to talk to a supervisor and was told that it is not possible, case closed.

In the past I have dealt with Chevy, Hyundai and Toyota on minor issues ( which I thought this was, it's a speedometer needle falling off O.K.! ) and was treated with respect and the issues were resolved easily. This is the kind of hubris that one would expect from one of the more shadier businesses that are out there, not a company with the supposed reputation of Honda. I felt that there was lack of integrity and failure to stand behind ones work that exists at all levels.

I will never buy another Honda product or deal with our local dealer (Zigler Honda) again. Which by the way matters little to them since they can easily write off one customer rather than stand up for their product in the way a genuinely honest business do.

My 2001 Honda Civic LX was purchased for my son, a senior in high school on June 23, 2011. I had driven the car on the interstate and in the city before I purchased the vehicle. There were no noticeable fallacies noted during my test drive, so I bought the vehicle. About one month and a half after I purchased the vehicle, my son was driving home. Without any warning, the car wouldn't shift to the higher gears, and it lost all forward power.

I took the vehicle to AAMCO. They recommended repairing the torque converter, front mount, banner kit, filter and transmission. After spending $2,580.65 and two weeks after the repairs were completed, my son experienced another total transmission failure again. Luckily, AAMCO stands by their product. So, I only had to pay an additional $200.00 for a regulator. The repairs were the same problem over 200,000 customers are experiencing with the 2001 Honda Civic. Honda is and has been aware of this problem, but they never recalled this vehicle. I will never purchase a Honda again. I will tell all that I come in contact with, as well.

My Honda CRV 2005 has a failed ABS (ABS light, warning light and VSA light is on while running). The present mileage is only 48,754km. I am the first owner and I purchased it brand new, well-taken cared. The dealer said, ABS system is only covered for 3 years or 60,000km, which ever comes first. I feel that it is not right. The ABS brake system life depends on usage, not time. The word "which ever comes first" is wrong and against the consumer's benefit.

I bought a Honda City, which have 4 alloy wheels but I was surprise to see that the 5th wheel, which was kept in the back was an ordinary wheel. I immediately contacted the sales people but they said they can't do anything, as this has been provided by the company. Just imagine, in case of puncture, you will be driving a car with 3 alloy wheels and one ordinary wheel, which will create serious imbalance to the car thus violating/compromising the safety standards of the car. I am sure that Honda does not do this in any developed country like the US, Japan or countries in Europe.

I went out today to buy a new Honda Pilot. I took a tape measure and sure enough Honda has narrowed the seats by 3 inches. The seats in my current Pilot are 22 inches wide and the new ones are 19 inches wide. No sale. Also, why must I buy a moon roof that I do not want and would never, never use. I was a totally satisfied customer with my current Pilot, but I am uncomfortable in the new models and will not buy one! The seats in a RAV 4 are more comfortable. Also why monkey with a perfect car? Put the gear shift back on the column, and take the 50 cent seats out and put a decent seat back in.

I bought a 2008 Honda Accord in July 2010, and since then, I have been complaining about the rattling noise coming from the rear end, and every time they fix it, the noise keeps coming back. Now, the car has run out of warranty, and when I complained to American Honda, they assigned someone to look into this matter. Her name is Lauren and she is extremely rude and unprofessional. She talked to me as if she was doing a huge favor for me. In spite of me having this issue since it was under warranty, I keep having the same trouble and Lauren was too bad. I wonder how they can hire someone like her.

I bought a 2004 Honda Accord. Within six months, the paint had bubbles on the driver side, then it started chipping from the driver side to the trunk.

I experienced the worst customer skills ever. I thought one of the sales representative was going to hit me. Honestly, how do you have people like that work for you? It doesn't stop here. I want to speak to someone besides writing a review. I asked for clarity about a promo but instead, the cops were almost called. I am disgusted with Honda (2541 E. Tremont Ave.) right now. The worst experience ever!

I am using my 2010 Honda Civic and the gears pop or make a harsh transition when I move from "Park" to Drive." When I press down the break pedal hard, then move it out from "park," it will make a pop noise and gives the car a big jolt. This can't be good for the transmission. In addition to this, whenever I am driving the car, it abruptly slows down. I can feel it downshifting, making noise and sounding like it's struggling.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver's side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

My transmission went out in my 2003 Honda pilot. I experienced sudden jerking while driving my children to school on a fast road. Luckily, I was able to pull over without an accident! I had the flashing D error described by so many other pilot owners documented on the web, who have had transmission problems.

I took it in to the dealer who diagnosed the transmission. I knew it would not be a small part related to the transmission. I was able to diagnose at home because there is such a large body of literature on the web from other pilot owners describing the same exact issue.

My experience at the dealer wasn't great either. I repeatedly said that I needed them to have the rental car company ready when I got there, as my daughter needed to get to kindergarten. Honestly, they are just interested in getting you there as a captive audience and could care less about "service". They initially quoted $5,300 for a remanufactured transmission. We appealed to Honda who offered a $1,200 reduction. There is a transmission recall issued in 2004 that changes the coolant, but once you have shards of metal in your transmission, it's toast! This is clearly related to a design flaw in the transmission and Honda is not interested in fixing this known flaw.

Exploding rear window on 2003 Honda Odyssey. This occurred on Sept. 24, 2011 at approximately 1 p.m. in Calgary, Alberta. It was a beautiful clear day, the temperature at the time was about 20 -23 degrees Celsius. My van was parked on a residential street facing eastbound.

Earlier in the day, I tried to clean my exterior car windows with a wet cloth. While I didn't have any problems wiping down the north-facing side windows and the front window, I wasn't able to wash the south-facing side and rear windows because they were too hot to touch! As I moved the wet cloth over the windows, the water would dry on the glass instantly, leaving streaks. The heat of the windows made it impossible for me to continue washing them without burning my fingers or hands so I abandoned the task for the time being and left the sliding doors open for about 30 minutes to cool down the interior. A knob/latch is missing from the left side rear window so it doesn't close completely and creates an air gap.

About two hours later, I drove to a self-serve car wash to wash down the van completely. I had my dog with me, who was tethered in and laying down on the seat directly behind the driver's seat.

I started by walking around and spraying the soap solution over the vehicle. After adjusting the control to rinse, I began washing the front of the van when I heard one very loud "pop" from somewhere behind the van. When I got to the back of the vehicle, I noticed that the explosion (implosion? ) was my rear window! It was completely crumbled, but was still mostly intact. There were two holes in the glass, one in each bottom corner. I saw larger pieces of broken glass (approximately 1"- 2") on the ground in the wash bay and more pieces inside the van.

As I opened or shut the doors and drove out of the wash bay, the glass continued to fall down from the frame and into the back well area. As I was parked inside the car wash bay, the window didn't break from flying rocks or other road debris and there's no obvious evidence that I was a target for a BB gun, slingshot...or worse.

I came for oil change and tire rotation on 9/23. After the services were performed, as soon as I went out, the "check tire" symbol came on my dashboard. This morning, I came to the dealer again and they took the van. After an hour, they said they fixed it. After riding 2-3 miles again, the "check tires" symbol came up. I again drove back to the dealer and they said the tire has to be replaced now. There was absolutely no problem with my van when I came yesterday for oil change and tire rotation. If there was a problem, they should have caught the problem on my 2 visits (within 7 hours). If I have to come 3 times in a span of 18 hours to a Honda dealer, what quality of service the dealer is providing?

PAX Tires and Wheels - It is very inconsiderate of any auto company to equip a vehicle with this type of equipment. The only way to repair a flat is from a Honda dealer. If your loved ones have any tire trouble, where are they going to get help readily? The tires are ridiculously overpriced and do not last very long.

This is my first experience with a Honda Odyssey Touring equipped with the PAX wheel and tire. They are a real disappointment. As matter of fact, it was my first experience with any Honda. I really enjoy the van but I think the PAX tire is wrong and some remedy or recall should happen. I am the third owner of this Honda Odyssey and it is in excellent shape and fun to drive, but tire replacement is ridiculous.

I purchased a brand new Honda CRV from the United States in 2008. Right from the beginning, I thought it was a bit noisy underneath and the problem still persists. The dealer in the U.S is not prepared to help. The dealership in Ghana says I need to change the suspension and shocks and I don't believe that this is the case, especially when the road which I use to drive to work and back is tarred. Please advice on what to do since its still under warranty.

I purchased a new 2006 Honda Civic LX and now almost 5 years and 48,000 miles. I used to recommend service/oil change at only one place, that is Paragon Honda New York. My car was running good. I don't see more problem except some kind of vibration coming in sometimes since my car was 30000 miles. One night, July 22, 2011, all of sudden I heard big vibration on the right side. I am not trained technician nor mechanic. I parked the car at my relatives' place which is close to Paragon Honda New York. I could not get to sleep that night.

I woke up early in the morning and dragged my car slowly and carefully to Honda Paragon, where all the time, service was done at the same point. It is not far from my relatives' place. It is like 2 miles. During the inspection of my car by a trained technician of Paragon Honda, I found that the engine mount support was broken. It cost me like $200.00 + tax for parts and $237.00 + tax for labor charge. The invoice will be produced on demand. Also, they told me that you need to change the transmission oil, which is normally next to be changed at 60000 miles. I already changed at 30000 miles, but I did. I had some argument with the service adviser about the warranty and he said the warranty expires in 3 years or 36000 miles.

After my accident and insurance inspection, there were four to five damaged parts which were to be replaced (caused due to accident) and was told that within seven to ten working days, I will get the car back. I have been waiting everyday but things seem to proceed further.

Today, after three weeks of continuous chase, I finally get an answer from Ayub ** (General Manager of Hall Mark Honda) that the spare parts are still not available and will let me know by tomorrow for the exact status. Ayub also mentioned that I may also put up a complaint on customer care. Today, I have made a complaint to the Customer Care--my complaint number is **.

In the beginning, when we were to give the vehicle for servicing, why didn't they check with their big company for the spare parts prior to giving commitments to us? I require my car for commuting to work on a daily basis and with such delays and poor service, it is really not worth buying a Honda car.

I have gotten sick and tired with no correct feedback, following-up with the branch, and getting atrocious responses like, "we shall get back to you in two hours" or "the responsible person is not available." I really think that Honda is testing our patience. Such inadequate service and inefficient staff! We will no longer seek or expect any help from your branch's disinterested individuals, who seems to be highly skilled ** jugglers.

Kindly consider my dissatisfaction and disappointment with such useless services and try to solve my query soon. It is suffice to say that I have now given up on my futile and foolhardy quest but I still hope to receive some kind of service from you. I am awaiting immediate response.

I am Raj ** and I am working in a private company. I purchased a new Honda bike to sell our house which is in Delhi. I purchased a Honda Shine from Race Honda Patpargani, New Delhi. Date of sale was August 14,2011. But it is not running straight on the road, there is a problem bubbling in my bike. I checked the bike the next day, August 15, 2011.

In the showroom, they loose the screw of the handle and told me that my bike was okay. But the problem is the same. When I went back there the next day, August 17, 2011, I asked why is it having the same problem. The showroom manager told me that I should go to their workshop. So I went to the workshop on August 24, 2011 and met the workshop manager, Mr Ashwani **. He told me that the rear rim found the band because of the speed breaker and digs, he said they cannot do anything for me and I have to pay around Rs 3,700 for it. I was shocked when I heard it. Then I decided to complain to the Honda Bike Company.

The telephone numbers are 2290911, 2290912, 2290913. I do not feel good about them, compared to other company's customer care. But after all that, one Honda engineer Mr. Umesh came, I was hoping he could help me. But he was so busy with his cellphone and he didn't listen to a single word I said, he just told me that my bike is not under warranty so I need to pay for the repair. The parking charge was Rs50 extra, so I was so unhappy that I asked him why do I have to pay for parking and a rim. Then he told me that I have purchased a Honda bike, and that he will not give me a favor.

After all that, I think I took the wrong decision to purchase a Honda Shine. My bike is still in the workshop. What can I do now. Can I fire myself?

My 2009 Honda Civic LX experienced failure on the air conditioning unit so I took the car to Coral Springs Auto Mall Honda dealer. John ** (assistant service manager) is the person I spoke with at the service facility. My reason for going to the second Honda dealer (Coral Springs) is because this is the location where I originally purchased the car.

After the diagnostic test, John ** came back to verify that the condenser was hit by road debris and that this type of damage to condenser is not covered by warranty--the car only has 26,000 miles. John ** offered a $590.00 discounted quote to do the work. In my view, they should have covered 100% since this seems to be an ongoing issue with Honda cars. This is an engineering flaw, which Honda seems to be ignoring. It is something that your office, I'm sure, has seen before.

Our 2003 Accord (that we service at regular intervals and did everything the Honda dealer recommended) had the camshaft literally start coming apart. The damage to the motor was very costly. Because it was over 100,000 miles, the dealer told us our only recourse was with Honda Motors. I contacted Todd ** and he said it was just a normal wear and tear, and then said he was sorry that he couldn't help us. Normal wear and tear? A camshaft? I guess the words manufacturer's defect isn't in Honda's nomenclature.

The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!

My 2004 Honda CRV-EX air conditioner stopped working suddenly. It worked well one day and blew hot air the next. I went to Go-Honda Dealer in Westminster, Co. They said that I need a whole new air conditioner system, which costs around $3,000.00. The compressor goes out and send metals to the lines and contaminates the whole system. This is a complaint from a lot of Honda CRV owners. Even the dealership said that they see this a lot of times. I also saw numerous complaints on websites.

Recently, I bought (April 2011) a 1997 Honda Passport with a blown head for next to nothing. I purchased the vehicle for my two kids to get back and forth from college. I then dumped a couple grand into fixing it. Then in June, I noticed big chunks of rusted steel on my driveway under where the Passport was parked. I crawled underneath it, only to find that the chassis was so rusted out in places that I could place my whole fist into the holes (especially right under the passenger seat/door). I was also able to grab handfuls of rusted and corroded steel from inside the cavity along the chassis.

I immediately called the Honda Recall Hotline, and they indicated to me that there was no recall for the 1997 Chassis, but there was a recall starting in 1998 on the frame. "Not to worry", they said. I was to take it to the dealer to have them access the situation and determine next steps. So, I parked the vehicle in the driveway, and prohibited any one from driving it. I have been so busy with work, but I finally got around to calling the dealer in my area (Roush). They instructed me to set an appointment for them to do a diagnostic check. Oh, and that they will have to charge me for the diagnostic analysis. I told them that it was a bunch of bunk having it; I did not want to pay them any fees. All one has to do is get on their knees; look under the car, and come to the diagnosis that I came to that there is obviously a defect for the steel to be so rusted, that you could put your fist into several areas. Obviously, you do not need to be a rocket surgeon to figure it out, nor do you need to place it on a rack to make an official diagnosis, let alone charge me for it. I told them that I would send them 1000 FREE diagnostic pictures that they could use for their analysis.

Since that did not get me anywhere, I asked for Honda's number because I wanted to chat with a regional/district manager in order to obtain approval for the dealer to waive the diagnostic fee. I got the runaround from Heather in recalls. She said that I needed to go back to the dealer; since my vehicle had no recall, she could not obtain approval for a free diagnostic check. She also would not provide me with the district manager's name for Honda. She said to me that I needed to get that information from the dealer.

I then proceeded to voice my concern on this, and told her that the vehicle isn't safe to be driving even to the dealer. She offered absolutely no concern, nor any valuable customer service. Based on this Honda experience and previous experience with a GMC vehicle, I can tell you GMC's customer service department blows Honda's away. So, now I have to call Roush back in order to obtain the Honda district manager's name and number. It makes absolutely no sense and is totally a runaround. I bought the Passport because it was a Honda, only to find out that it is an ISUZU.

Honda evidently paid ISUZU to manufacture the Passports which was Honda's entrance into the SUV market. Now I have what I thought was a Honda, which is actually an ISUZU. No wonder why the frame is crap. If you happen to own a Honda Passport manufactured in the years 1995 (first year), 1996 and 1997, check your chassis. If anyone else has this problem, please let me know if you have been able to rectify it with Honda.

I had purchased 2011 Honda Accord EX-L V6 (non-navigation) at Norm Reeves Honda in Cerritos, CA. So far, I had problems ever since the purchase. A tire blew out a week after purchase (paid 200 for tire from dealer, 165 at Costco). A Variable Cylinder Management problem locked up the car this month on August 9th, 2011. And the A/C system leaked and no longer worked on August 27th, 2011. The car has only 27,000 miles on it. And the car is within warranty. A brake pad in the front right caliper was also cracked and replaced by another dealer.

I am thoroughly disappointed with the workmanship of this 2011 vehicle or 8th generation series Accord. My past Honda Accord 2005 was purchased new, an EX-L V6 (non-navigation). It worked without problems or mechanical difficulties, with the exception after 135,000 miles for a software update for a fast idle relearn on the ECU. That car was sold with 212,000 miles without these problems as compared to the 2011 Honda Accord. The only difficulty observed was with the mechanical workmanship of a different dealership from Norm Reeves, where a replaced engine, mount from wear and tear, was not tightened down properly.

My daughter was involved in an accident on Saturday, August 27th. She's driving a 2003 Honda Accord 4-door. In the morning, she had a flat tire. So, one of the tires is just a spare tire. On her way home from work that day, she took Highway 54. She spun around, hitting the railings. The four tires blew. The passenger side airbag deployed even without a passenger. The driver side airbag did not deploy.

My wife purchased a new 2010 Honda Civic Hybrid from Fischer Honda in Ypsilanti, MI. The paint (silver) is peeling off in large strips on the front bumper. The dealership contacted Honda about the problem. When she inquired about the status of her car, she was told by the dealership that the cause of the paint problem is from rocks and salt!

This is unacceptable and a completely ridiculous answer. There is a serious problem with Honda's paint!

My recent experience with Honda has been beyond disappointing. I have never owned a Honda before, but I had heard good things about their reliability and that Honda was a reputable company that stood behind their product. Sadly, I have found none of this to be true. I will never purchase another Honda, and I have advised my friends and family to avoid making a purchase they will regret. I have also filed a complaint with Consumer Affairs.

On July 20, during the hottest stretch of weather we have had in Vermont in a long time, my air conditioner quit. I looked it up on the internet to see if there was a quick fix. I was hoping maybe it was a fuse or something simple and I was surprised to find report after report and complaint after complaint about the air conditioner compressors quitting in the Honda CR-Vs. I went to a local garage, where they verified it was indeed the air conditioner compressor.

Since my mileage was beyond the warranty, but the car is only a 2008, I called Honda to see if they could offer any assistance with replacing this very expensive part and was advised that I needed to have a dealer diagnose the issue. After making a 45-minute trip to a dealer for a 5-minute appointment, to verify the problem as Honda asked me to do. I again called to see if I could receive some assistance, anything, I was just hoping they'd pay half of it, just something to help me out and make a goodwill gesture. I spoke to a woman who was extraordinarily unhelpful and unsympathetic. She just kept repeating it was beyond warranty.

I fully understand what a warranty is, and I explained to her that if it were under warranty I would have just taken it to a dealer in the first place and had it fixed! If my car were the only one with this problem, I would have accepted it as my bad luck and gone on my merry way. However, my research has shown that this has happened to many Honda owners and the part appears to be defective! The right thing for Honda to do would be to accept some of the responsibility for this defective part and offer owners some sort of assistance in making the repair.

It makes me terribly sad that your company has chosen to not do the right thing. While trying to scrape up the money to have my air conditioner fixed, I had to borrow a friend's car (a very reliable, older model Subaru with a working air conditioner), in order to take my 90-year-old father to the doctor because he is unable to tolerate the heat due to his age and his health. I was embarrassed to tell him that my 3-year-old car had such an expensive issue already. If it weren't for the necessity of having air conditioning to drive my elderly parents around safely, I wouldn't even have had it fixed. In Vermont, we don't use air conditioning very often, which adds to the evidence that there is something wrong with this part as it couldn't possibly be overused in three short years. Especially in a state with such a short summer.

I have enclosed a copy of the bill for my repair in the hope that your company will reconsider and take this opportunity to do the right thing and reimburse me for a repair that I should never have had to make.

Sincerely,

A very disappointed first and last time Honda owner

I bought a brand new Honda Accord SE in July 2002. At 38000 miles, the transmission leaked fluid. The warranty covers only $36,000. After I talked to the manager of the dealership (transmission should last for only 38,000 miles), I paid 500.00 labor fee to install a re-manufactured transmission. At 71,000, the transmission failed again. I got a free replacement from the dealer. Now at 120,000, the transmission was repaired, but it failed again. One Honda with four transmission! What kind of cars Honda is providing to the consumers? Does Honda know anything about Six Sigma quality standard? By Six Sigma, there are supposedly no more than 4 bad cars for every 1,000,000 cars. I am completely disappointed in the quality of Honda Accord cars.

I bought a new 2009 Honda Accord EX. After a few days, I realized that the driver's seat was very uncomfortable. It can be adjusted in three different ways, so I assumed I just didn't have it adjusted properly. Over the next three weeks or so, I adjusted it in every possible way, but it remained uncomfortable. I contacted the dealer. And they offered to help me buy a good used car (Thanks a lot!). I called North American Honda and they didn't care. And finally, I wrote Tokyo, but they just bounced the problem back to North American Honda. Finally, I got a call from some woman at North American Honda. She had all her talking points down pat.

She told me that I should have known that the seats were uncomfortable before I bought it. I asked her how I should know that from a short test drive. She said I just should know. She told me that most people were satisfied with Honda seats. I asked her what Honda had to offer to those of us who weren't "most people." She had no answer. I also asked her how many complaints Honda had received about their seats. She quickly responded that that was confidential. I told her I could understand why. Her basic attitude was that Honda already had my money, so they didn't give a damn about my problem.

I looked for after-market seats, but there weren't any because of the air bags in the seat. It's illegal to disconnect air bags. And nobody made after-market seats with air bags. I had the foam in the seat replaced twice, but that didn't help. The car was so miserably uncomfortable that I traded it off after three months and 1700 miles.

I had purchased a Honda City ZX (GXI) in July 2008 from Iciban (HONDA MH- 04 DN 7717). Needless to say, the reason I opted for Honda was the excellent quality, and the after sales service provided by Honda. However, I am afraid that the experience I have gained for the last one and half year has nothing to show whatever I had initially thought of.

I have been having terrible engine noise problem, which was repeatedly reported to the service center in Pune (Crystal Honda) for the last one and half years. After inspection, they used to say that, "there is no problem sir". Once I approached Honda 121, the problem was identified as engine problem, and that the engine as told to me is not good. Please, tell me what needs to be done here. I have been to suffering because of this problem.

I purchased a new 2006 Honda Civic LX and now, 5 years and 41,000 miles later, the paint is fading and the clear coat is disintegrating! I regularly get my car cleaned and waxed, so it is not neglect. I park my car outside and the paint/clear coat should hold up! I went to Braman Honda in Lake Worth and they said my car was out of warranty - 3 years or 36,000miles.

I got an estimate to repaint the roof and trunk lid (the hood had been repaired in Jan. 2011 due to a fender bender) and it will be $671 to repair. I am in the process of getting another estimate. There was a class-action suit for the visors in this vehicle and Honda extended the warranty for those to 7 years. Rather than improving on the design of the visor, they will replace it and after 7 years you are out of luck.

I am pretty disgusted at this paint situation and even more so, since I see this is a prevalent problem with Honda - using poor paint and clear coat. I love my 2006 Honda Civic LX Coupe. It is a beautiful car and mechanically, it is fantastic. My friend just bought a 2012 Honda Civic EX. It is beautiful and I am reluctant to upgrade to a Honda because of this paint problem, unless I plan to repaint the car at a cost around $2,300 - $3,000.

Honda, what is wrong with you guys? Please improve your paint and you will get rid of a lot of headaches! I want Honda to pay to have my car repainted with good quality paint. This car should last another five years, at least.

Purchased (new) a 2003 Green Honda Accord. After having the vehicle for 2 years it started to discolor. Contacted the dealer several times and was advised no recall and may be due to weather damage. Since then the damage has been progressing. The roof, hood and sides of the vehicle are discolored, so much that strangers are asking what happened to the car. My mechanic who works for Acura, advised that it is a manufacture issue. However, Honda doesn't seem to agree. I see many complaints about the paint on many Honda, however, I see many 2003 Green Honda Accord with the same condition as my car. Although, not a safety issue, it's only fair that Honda do the right thing and repair. I mean if I would of known of this issue, I would not have purchased this car. When contacting the dealer recently, they convienently had no records of the complaints.

The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.

I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors' control button to a manual setting.However, the dash light would keep warning me by"binging") that the door was "open".The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the door's bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.

At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind it's product.I will be selling the vehicle & will never set foot in a Honda dealership again.

I have 2004 Honda Accord and the clear coat is starting to peel and it looks awful. It looks like it has a disease. I went to local dealership in Kamloops, BC and they said it was too far outside the warranty period and they won't do anything and referred me to Honda Canada. I called them and they called the dealer and then told me the exact same thing. Honda does not stand behind their product. I was a fan of Honda but will reconsider buying another one. Toyota is being held responsible for their paint problems so why not Honda. Very dissatisfied. Honda Customer relations also got very snotty with me which I didn't appreciate. I made sure I was calm and was not aggressive or assertive and she was still a bag when I was asking why Honda would not stand behind their product. Doesn't pay to be nice! May be a $5,000 paint job to even look presentable if we want to sell.

We always had Hondas and have been well satisfied. We bought our daughter a Honda Civic, and the roof went patchy. We waxed it thinking it might be the sun, and it progressively got worse. The Honda dealers do not want to know. It is now spreading to the hood. I have been trying to find out at least HOW TO STOP IT SPREADING.

I have a Honda Stunner CBF 125cc and my bike number is tn-09-bf-5872. I purchased this bike on 8/11/2010.

The problem that I want to discuss with you is that my bike battery is not working. I faced the problem last month and am going again and again there every day. They are saying some excuses and I complained it to dealer many times but problem is still not solved. Battery is still under warranty. Please take strict action against the company. Please take action as soon as possible.

Unfair denial of warranty for my 2010 Honda Rancher with VIN ** purchased on 10/22/2011.

On 7/16/2011, the transmission locked up, less than nine months after purchase. I took it to Donelson Cycles in St. Ann, MO to be repaired since it was still under warranty. I was told by the service manager that their Honda representative denied any warranty assistance. I then called Honda Customer Support and was told they would investigate further and get back with me within a couple days.

On 7/27/2011, I received a call from Honda Customer Support and was told Honda Warranty assistance was denied because I used an aftermarket oil filter.

Being a loyal Honda consumer for many years, I was very disappointed and surprised at their decision to deny any repair assistance. I consulted with an attorney and he suggested I try and resolve this issue prior to retaining his service to move forward with legal action.

I would be satisfied if Honda honored their warranty or at least offered reasonable assistance.

Brought a Honda Accord 6 years ago. It is full paid off. The inside roof upholstery started coming apart about a year & a half ago it is just falling down. I happen to also own a Toyota Camry & a Nissan Xterra and their inside roof upholstery is still great and those cars are also much older than the Honda Accord. I also have a friend who has a Honda Civic with the same problem. I think it is just unfair to all Honda owners for this to be happening. I will never buy another Honda or let any of my family or friends do the same.

The gear handle of my car, Honda City GXI (automatic), has been damaged. I have ordered a new one but there was no response from the Apex Honda Showroom, Kurla, since the last two months.

My Honda Accord 2000's clear coat factory-installed coating is wearing off on my roof, hood and surfaces around my windows. I have taken it the Schaumberg dealer who told me to go to a body shop. They stated they would have to repaint the entire car for a few thousand dollars. The car only have 75k miles and is in good shape. This has just started this year.

On July 5, 2011, I called American Honda to report a bad OPDS sensor on my 2001 Honda Civic. I provided the VIN number to find out if the warranty was valid, which the lady informed me there was a service bulletin that extended the warranty on this item by 10 years. She then went on to say my vehicle service date was July 1, 2011 which was no longer covered under warranty. I told her that the light came on Friday, July 1, 2011 while driving the vehicle to Stereo Unlimited and upon arriving home later that day made an appointment with Buckeye Honda to have the vehicle serviced on July 5. American Honda would not cover the warranty because it is expired for 4 days now. Although the appointment was made on July 1 and serviced on July 5 American Honda would not pay for any repairs.

I have a 2009 Honda Accord, purchased new. About one year ago, my wife experienced violent shuddering with the car during her drive to work. She contacted the dealer who advised her to shut the car off immediately and said they would have the car towed to the dealership. The car was shuddering, RPMs were all over the place, and the engine warning light was on. Once back at the dealership, the dealer stated they could not reproduce the symptoms; no code was stored in the computer, and nothing was done. Two months after -- the same situation. This time, my wife stopped the car, turned the car off, waited about 1 minute, started the car back up, and there was no engine warning light, no shuddering.

Again, we took the car to the dealership; again, they stated they could not reproduce the symptoms and no code was stored in the computer. Approximately 4 months after, we had the same complaint. This time, we drove immediately to the dealership (did not turn the car off). Finally, they were able to see the problem and a code was retrieved. The diagnosis revealed a failed spark plug. We were advised to check the oil consumption and to report back if we lost any oil. Over 1000 miles, we lost 1 quart of oil; thus, another trip back to the dealership.

We were advised that the dealer could not proceed without authority from Honda, who denied any repairs stating that 1 quart of oil per 1000 miles is industry standards. Several attempts have been made to contact Honda about resolving the issue; Honda is standing by their claim that 1 quart of oil per 1000 miles is normal. But if something happens to the engine as a result, it will be covered. What does that mean? The service manager at the dealership recognizes that there is a problem and states that the car should be looked at, but he is not authorized by Honda to address the issue. The issues began when the car was still in the original manufacture warranty stage, and now it is in the extended warranty phase.

Honda, again, does not take responsibility for the defects in their car. I am the original owner of a 2002 Civic and always had the proper maintenance done on my car. My SRS light went on in my car; and when I took it to an independent dealer, I found out it was my seat belt latch and assembly that was no good. It had to be replaced. I then found out that seat belts have a lifetime warranty and was told to call Honda Headquarters for reimbursement. My request for payment was denied because they said that the SRS light went on; and Honda was not responsible for reimbursing me. I reiterated what it said in the owner's manual about it being a lifetime warranty for seat belts -- to no avail. The person I spoke to at Honda headquarters in California had no customer service skills. She was extremely unprofessional and rude. Now, my back window does not work either. Two years ago, my transmission went on my Civic. It went without any warning. Honda would not take any responsibility on that either. I then had it fixed by an independent dealer. I will never buy another Honda vehicle.

Honda Hrx transmission failure within warranty

Second failure 12 months later, in a major expense, upon exam of trans heli-gear excessively worn with no fluid in trans

I just bought a new 2010 Honda Fit in January and committed myself to doing everything I could to keep it in top condition so that the car will last me for a long time - premium oil, car washes every week, other regular maintenance.

I also live in Florida where love bugs are notorious for damaging car paint. During the love bug season, I washed my car at least 3 times a week and scrubbed the bug bodies off of the car before they could do damage. Now, I have numerous spots where love bugs have eaten through to the metal.

I understand that my car washes might not have been perfect and that love bugs can do damage, but the damage is usually described as a "pitted" appearance in the clear coat - my paint is all gone! Because the damage is obviously from love bugs, Honda has failed to acknowledge that the level of damage done is way beyond normal and that their paint is of sub-standard (maybe even low) quality.

Meanwhile, friends with older cars that only get washed, maybe once a month, have no damage like this at all.

The back seat window regulator went out Jan 2010 after 6+ years of ownership and I am the original owner. Now, June, 2011 the same window regulator is broken again. It is not acceptable to replace the same part less than 18 months later and potentially every 18 months.

The warranty on the part was 12 months, 12,000 miles. How does driving more than 12,000 miles have any affect on the window regulator? The purpose of the window is to go up and down - and it did for 6+ years and after that repair, it is again broken.

Marla, the "only" supervisor at American Honda customer service in Torrance, CA belongs has no customer service skills. She hung up on me when I advised her she had no customer service skills, rude, condescending and unprofessional. She provided no help, constantly interrupted me and refused to escalate my dissatisfaction.

I love my vehicle and at almost 8 years old and 139,000 miles it is great - where is the customer service, good will to keep a happy customer happy and returning? Not at Honda!

While driving on the highway in my 2010 Honda Civic my rear passenger window suddenly exploded. Broken glass was projected throughout the backseat and could have seriously harmed someone sitting there. The dealer in Moncton admitted that two other Honda vehicles were serviced for the same reason recently (2011) and that the exploding windows in their vehicles are due to the car being tightly sealed.

I am writing to complain about the Honda Civic ad campaign where the dead guy is trying to golf and his arms come off and are run over by the ball retrieval equipment.

This shows no respect for human life. I have always respected Honda and as a previous owner I am very insulted by this ad.

My 2006 Honda Civic EX has 30,040 miles on it, has been hand waxed 2X each year, and the clear coat is coming off in several places above the windshield and above the rear window. Called customer service and am taking the car to a dealer in Seaside to see what Honda will do to resolve this problem.

I have a 2011 Honda CRV. Two days ago, 2 engine bolts broke while I was driving. The car has 5,000 miles and is 5 months old. I talked to one of the sales managers by the name of Eric. He said that my car does not qualify as a lemon. I would have to have 5 similar incidents to qualify. I could have been killed and this jerk says that I have to keep the car and get it fixed. He also says that he cannot keep taking back cars since he would lose money and the dealership could go out of business. I want to break the lease with Honda and he will not support my efforts. He says that it rarely works. I am supposed to drive this car with my family which includes 2 grand kids until someone is seriously injured. A typical car salesman, money first safety never.

I purchased a 2008 Honda Civic SI with 16,000 miles and 20,000-mile warranty remaining. I owned the vehicle for 3 weeks when the clutch failed. The local Honda dealership disassembled it. They stated that it failed through normal wear and is not covered by warranty. I contacted Honda customer service. They stated I should have purchased the car from Honda and the clutch is not covered.

We consider a clutch wearing out at 16,000 miles as a manufacturer's defect, as it is normally expected to last to approximately 70,000 miles. I have faxed an official complaint letter to Honda customer service. And I requested a regional parts and service manager to review per customer service. I have sent additional complaint letter to you, BBB, DOT Office of Defects Investigation, International Association of Lemon Law Administrators, Motorists Assurance Program, NADA, and NHTSA. Your assistance in turning up the heat to convince Honda to do the right thing would be greatly appreciated.

Just a follow up with my 2010 replacement of my CRV. The car I have now (the white one) is making the same noise that the first car did. I took it in for repair to the same place I did my last car and they said there is nothing they can do since it didn't fix my last car. I called Honda and let them know and the service department is calling Honda as well to see what the next step is. Sounds like a design or equipment flaw that Honda needs to look into and fix. I don't know if it is just in the line of CR-V's or various makes/models, but Honda should definitely look into this. I am trying to get the word out so hopefully Honda will look into this and no one else has to go through this again!

We purchased our 2008 Honda Pilot at Jack Pirtle Honda in Jackson, TN in December 14, 2007. We relocated to Sparks, NV in July of 2010. This problem with the air conditioning has been there since we bought the car. We first used the AC for 4 months after we purchased it in the spring of 2008 when the weather became hot. I had 6 work orders for the work to be done on the AC from April 7, 2008 to March 10, 2009. I was told nothing about other issues. The problem finally seemed to be better after the last AC pipe was replaced and another recharge was done in March of 2009. We weren't using the AC during winter months. We started using the AC again in June of 2009 and it lasted through that summer. It was not used from fall of 2009 until summer of 2010. We moved to Nevada in July 2010 and it seemed okay. It was unused from September of 2010 until I turned it on May 6, 2011 when it was once again blowing warm air.

This has been an ongoing problem since we purchased it and when I suggested more than once to Honda that they should replace the air-conditioning system, it was completely disregarded. I took the car to Carson City dealer this morning and the freon was gone and there is still a leak after at least 3 new parts! It will take a minimum of 3 hours at $100.00 an hour to, hopefully, find the leak and then whatever it costs after that to repair/replace it. I called Honda to see if they would cover the cost since the car is now out of warranty but she gave me the run-around and said that they cannot help me unless I get a diagnosis which will cost me money that I don't have. I have never been treated so rudely or condescendingly.

I asked for another department or division or even phone number to get some help and was told that hers was the only place to get help! Honda has gone to the dogs, I fear. We have bought Hondas for years because it was an outstanding car and customer service was excellent. They had an extremely low complaint record because they produced quality products. I should not have to be dealing with a problem that belongs to Honda. We purchased a new car with air conditioning that has been defective since we bought it. Honda will not respond. Shame on you, Honda.

I purchased a 2011 Honda Civic EX Coupe on November 26, 2010. In less than a month, it started having issues. The car has been into the dealer more than the four times and is applicable in the state of Arkansas lemon law. Relays to the fuel pump have been replaced, the battery has been checked and the ignition switch has been replaced.

I have called in to Honda Corporate numerous times and have been assigned a case manager. The case manager is arrogant and rude. No one at Honda that I have talked with has cared, they will not return my phone calls and promised a two-day turn around on my call. When I call in, I am told that there is nothing they can do for me. I ask if there is someone I can speak to in another department and I am either placed on hold to wait for twenty minutes or hung up on. I cannot explain the nightmare this has been. I have requested to have the car replaced only to be told that Honda will not give a resolution to me until they follow up on it. I cannot be told when that will happen, only that they are working on it. They have been working on it since January 2011. It is now May 5, 2011.

I want a replacement!

I have a brand new car that does not work. The car gets 35-40 mpg and the loaner car I drive only gets 17-19. I drive 35 miles one way to work. This has had an economic impact on me as well as a mental/emotional impact. I am without the car that I purchased. The car has been at the dealer for over a total of a month since I purchased it on 11-26-2010.

About two years ago, bubbles appeared on the hood of my 2004 black Honda Civic. Almost the entire hood is now exposed, and I will have to repaint my car. I called the dealership from which I purchased the car while the car was still under extended warranty, but they would not repaint the hood. I am very dissatisfied, and I am having to have my hood repainted.

I will not be buying another Honda! The minimum quote to have my car repainted is $1700 and it will cost at least $500 to have just the hood repainted, but more than likely, I will have to have the side fenders repainted as well.

I had an exhaust issue with my 2010 Honda CR-V and took it for repairs four times and had district look at it as well. I qualified for the lemon law program. Here is where the story starts. I first tell them I would like a car comparable to mine. Mine had a roof rack, upgraded wheels, nitrogen in the tires, door edge guards, mud guards and wheel guards, protective paint sealant and fabric sealant among a couple of other things. I also said please no white car. The first car they try to replace with was white and had no equipment. The second car was EX that I didn't need and they wanted me to pay extra for this. The car now is a white car and no extras at all.

My car is valued at $26,125 and they are replacing it with a $22,500 car. They also said I didn't pay for my equipment. I don't think the dealer would have let me out of the dealership if I didn't pay. Also, the information I was given from Honda said they are responsible for original manufacturer equipment as well as dealer added equipment, yet they don't want to incorporate this. So they are not taking the equipment into consideration. I am very upset and I have a high network that I can tell hundreds not to purchase Hondas. I want to be a loyal customer, but if they are not going to give a fair trade and have any concern for the customer, I traded my car and do not like the one I have but Honda threatened if I didn't take this one they would just do a repurchase. I still have the statute of limitations that ends today and I really want a vehicle comparable to mine. That's all, nothing more, nothing less. I don't know what else to say. It leaves a bitter taste in my mouth.

My 2002 Honda Accord EX V6 with now 44,000 miles has transmission failure. ABS braking locked up and I could have died on a major highway. There should be a recall on this problem. Many people are continuously replacing their transmission one after another on the same car. The service center strung me along saying, "I don't hear any noises, the engine sounds like it's running fine." Transmissions do not fail overnight. Honda needs to take responsibility before people die due to transmission failure. Their engines will produce error codes and malfunction like my ABS that locked up on me.

I noticed clear coat coming off my 2006 Honda Civic in April 2010. It was progressively getting worse on the top of the car, the trunk lid, and the hood and various other places. so I phoned my dealership in August 2010. I was told I needed to talk to a Honda representative. I waited about 6 weeks and called back again. I was reassured that I was on the list, but there were a lot of people in front of me. I never heard anything as of Feb. 2011. So I called back and was told that somehow I was missed. Six weeks later, I still did not hear back so I called Honda corporate and filed a complaint. I was given an appointment with the Honda rep. about a week later. The rep examined my car and said that the issue was environmental and that Honda was not going to do anything about it. They blamed me and said I did not take care of the outside. He said that it was from bird droppings and dirt.

I don't think this is going to cause the clear coat on almost the entire car to start peeling off. The car was washed regularly (maybe they want it washed everyday) but never waxed. They said that the owners manual states that the car needs waxed every 6 mos. I have thoroughly checked my owners manual and there is no section regarding this. The service received from Honda was terrible and they refused to admit that the products they are putting on their cars can not hold up to normal wear and tear. I would expect this to happen to a car much older. I will never again purchase another Honda and I am trying to get the word out to others.

Since 2008, I have been trying with Honda San Juan to resolve the problem that I have with my Honda Pilot 2008. If you drive up to a hill at 50 miles per hour or more, you can smell gases inside the cabin, with everything close, through the air conditioning. They have not resolve my problem and they do not give any choices.

I bought a used 2008 Honda Accord EX-L with 22,000 miles on it. At 30,000 miles, the rear brakes were shot and the driver's power seat track was sticking. I brought it to Vandergriff Honda Service Department in Arlington, Texas. I had a nightmare experience with the service department. But after 3 weeks, I finally had the rear brakes and seat fixed; after spending hundreds on rental cars and having them repaint my door frame from gouging it to the metal while repairing the seat.

Within a year, I'm at 36,500 miles and the front brakes and rotors are shot. I have a hole in my a/c condenser. Now, I'm spending another $850 in repairs and $350 in grille mods to keep the condenser from getting more holes. This car is costing me way more than its worth. Honda isn't standing behind its product worth a flip and I've got a nearly new car that's not dependable. The worst part is I'm still paying on the note. This is my 8th Honda and will definitely be my last!

I purchased a 2008 Honda Civic LX from Riverside Metro Honda in August of 2007. I have always maintained the vehicle based on Honda's recommendations with oil changes and tire rotations every 5,000 miles, as well as the 15K and 30K maintenance check ups.

For the first year, I had no known issues. As my tires began to wear, I began to notice a vibration while driving at highway speeds. After tire rotations I believed it was probably the balance of the tires, so I purchased a tire rotation and had my tires balanced. There was uneven wear, but I had the tires balanced anyway since I was nearing the end of the tread of the first set of tires. Since this did not help the vibration, shortly thereafter, I purchased new tires. This seemed to help tremendously.

After about 6000 miles I began to experience the vibrations again. I attempted the same route, by purchasing a lifetime rotation and balance from a local tire store. When the representative saw the uneven wear of my tire, he pointed it out to me indicating that he is not sure how much the balance would help, being that there was substantial uneven wear. There was another representative from the tire store who indicated to me that I might want to check with Honda as his parents had a new Civic that had the control arms recalled.

I immediately headed over to my Local Honda Dealership, DCH Honda of Temecula. I spoke with Rick, as Service Advisor there. He indicated to me that no in fact there wasn't a recall but that there was a News Letter informing all Honda Service Centers that if they notice uneven wear on the rear tires of this Year/Body Style Civic that it could be due to a control arm which may need to be replaced. He then requested that I contact Honda Corporate Offices for further explanation.

Upon contacting Honda Corporate I was told yes there was a News Letter that went out to all service centers. I questioned why the car owners weren't notified and was told this was not a global issue and therefore there was no need to notify the owners. I questioned why they wouldn't tell us car owners so they wouldn't have to go through what I have gone through trying to diagnose the issue, even though Honda dealerships were performing my maintenance on my Civic. There was no answer why this wasn't conveyed to the customer but I believe it was to save Honda from a total recall with all the issues that Toyota was facing. I believe that this was a way to save money and not require the owners to bring their cars in for inspection.

Long story short, Honda and DCH agreed to replace the defective part but not the brand new tires that were destroyed. Although I have two independent tire shops that indicated that the tires need to be replaced Honda believes they have to be totally worn out. I told them that if the tires were totally worn down, then it would be up to the car owner to replace tires that they had driven down. These were brand new tires that will always be worn unevenly causing vibrations while driving at highway speeds. I think the public should be aware before they invest in the multiple tire rotations and balancing thinking it was due to driver error when in fact the control arms are causing the tires to wear unevenly.

I think most importantly, what I am trying to accomplish is public awareness that Honda is sweeping this defective part under the rug. There are thousands if not millions of Civic owners that are not aware of this part and it would take them two to three tire replacements before they would figure there is another issue that could be causing the vibrations and uneven wear on the tires. Honda Corporate Offices indicate that their Service Centers are notifying the car owners of this issue but this was not the case with me. I find it hard to believe they would notify anyone unless specifically asked and who would ever think there was a suspension issue on a brand new vehicle? Please help me notify the public. This is not professional nor responsible of Honda and I am much too small to fight a big corporation such as Honda.

I have a 2003 Honda Accord LX 4DR Sedan in Taffeta White. The clear coat is peeling near the roof line edge and front windshield edge. I've kept the car in great condition, but this is very disconcerting. I have not had this problem with my previous Honda purchases. This will cost at least $1,500 to $2,000 to repaint with base and clear coat.

My 2000 Honda Odyssey front drivers side spring broke in two. It had a loud popping noise. It broke when I pulled into driveway and lost its suspension in front.

I purchased a 2008 Honda Fit on Dec. 14, 2010. On Jan. 23, 2011, I rear-ended another vehicle when my brakes failed to engage. I had plenty of room to stop even though it was a sudden stop. But I had no brake function! I need a vehicle for work and I currently don't have one. My insurance is going to go up even though this was not my fault. The worst thing is that no one but my husband and close friends believe me and I have been treated as if I am a lunatic. My back and my knee still hurt.

I just became enlightened by researching spring problems on the Honda Odyssey as my driver's side front tire was mutilated by a broken spring on my 2001 minivan last night. Thank God, I was only on a side street and not on the highway when the spring gave way and my tire blew. I wish I had discovered this site earlier! I realized my van is 10 years old now, so perhaps a broken spring is to be expected, but after reading the other customer complaints, I now know why over the past decade my Odyssey (1) had the transmission replaced, (2) has needed frequent brake work, (3) blows fuses, and (4) has "sliding" doors so sticky I've wrenched my shoulder several times and had to wear my arm in a sling. Once I had to drive on a highway with the side door open because I could not close it. So I guess the broken spring is yet another symptom of the problems frequently experienced by Odyssey owners. And I bought a Honda because I was thinking about quality! What was I thinking?

Just a few months ago, the paint on my 2004 Blue Honda Civic began degrading at a very rapid rate. I do live in Florida, so I've been very careful about the upkeep on my car (regular washes, waxes, etc.) The inside of the vehicle is next to perfect, and there is nothing mechanically wrong with the car which now has almost 100,000 miles on it. All in all, it's been a wonderful vehicle, but this paint issue is just ridiculous.

I contacted Honda directly. I sent a large packet to them, describing the issue, along with photos of the damage. I got no response from them for almost two months. At that point, I went to the dealership where I bought the car, brand new. They said it was on the bad side of paint issues they had seen, and they filed a ticket with their representative, took photos, the whole nine yards. They called me back a few days later and told me the representative had denied the ticket because it was just "normal wear and tear on the paint".

I now have a vehicle that runs beautifully but looks like **. I have a company who won't do a dang thing about it. People keep telling me to just repaint it, which I now have to do because the value of the car stinks right now. I'm about to get married, and I can't afford a new paint job! I can't believe there isn't some kind of a class action suit pending! I'm not a vindictive person; however, I paid good money for a vehicle. I kept it up very well, and now, I'm stuck with it looking like this.

I had a recall on my 2008 Honda Civic Hybrid. The recall states that there is a reprogramming on computer to charge the drive battery better. The notice states that you will notice that the engine will run more often during stops in traffic, instead of shutting off. After the reprogramming, I noticed a definite drop in gas mileage from 40 mpg to 36 mpg in city. When I called the dealership, I was told that there is going to be a drop in gas mileage and that there is nothing that can be done. I was given the 800 number to the nationwide Honda consumer line and placed a call. When I talked to them, I was told that Honda had found out that the drive batteries were showing a premature failure rate, and that this program was put into place to help stop the battery deterioration. I asked what Honda was prepared to do to compensate for the loss in gas mileage. I was told that there is nothing at this time.

Every so often, when going very slowly, turning a corner, or driving through a parking lot, when pressing the gas pedal, nothing happens. The car just coasts and doesn't respond. I take my foot off the pedal and back on, and it works okay again. I can't make it happen all the time, or when I am at the dealer.

Every so often when going very slow, turning a corner or driving through a parking lot, when pressing the gas pedal, nothing happens. The car just coasts, and doesn't respond. I take my foot off the pedal and back on, and it works OK again. I can't make it happen all the time or when I am at the dealer.

The transmission in 2003 Honda Pilot was recalled in 2004 and the dealer failed to address the recall properly. Now (December 2010), the transmission fails and Honda won't do a thing for me. I had to spend $5,000 to replace the transmission.

On December 12, 2010 my rear window in my 2006 Honda Accord exploded. I was sitting in my car waiting to pick up my daughter from a church event when there was a terribly load boom, and before my eyes the rear window just fell apart. I thought I was hit by another care, or worse, had been shot at. Glass was all over my car. I was very lucky that my daughter was not in the back seat at the time, and that we were not on the highway, driving at highway speeds.

Ken at Honda America was terrible. He assumed my wife and I were liars. He made us feel like we were trying to get away with something. My opinion of Honda has diminished dramatically.

My wife and I are the owners of a 2009 Honda CRV purchased at the Honda House in St. Cloud, Minnesota about 1 year ago. Incidentally, this is the 2nd CRV I have purchased, we still have a 1997 model as well. Today I had to shell out $435.50 for new tires and an alignment for the 2009 CRV which has 20,061 miles on it.

When I contacted the dealer, I was told to contact Goodyear regarding the tire warranty. My wife and I did this and the result was they replaced the tires at a cost of $435.50, which included the alignment. The car has never had an incident to explain the alignment problem so I assume it was delivered that way. It did have approximately 300 miles on it upon delivery. The tires on the car were Goodyear Integrity and at the time we purchased it, we were told they were an upgrade. I find it totally unacceptable to have to deal with this when the car only has 20,000 miles.

It was not only the cost but our time to contact and work with Goodyear. Previously, we were one of Honda's best advocates recommending the CRV whenever asked about it (the 1997 model). We can't say we still have that enthusiasm. The serial number of the car is **. At this point the only thing that will satisfy us is a check for half of the cost of the new tires and a recognition that this isn't a normal expectation for a Honda car. We think that is a fair compensation for our time and inconvenience. We won't know if the premature wear problem is fixed until we are 20,000 miles down the road, will we?

My wife and I are in our mid-sixties and we are both conservative drivers with literally no driving violation record, so if you are thinking we abused the tires, don't go there! I might also add that we have had 6-7 new cars over the years and this is the only time I have contacted customer service other than the local dealer. The point is that I am not a chronic complainer,

I received a call back from Aaron today and basically he told me Honda doesn't stand behind this problem. If there was a problem of tire wear, he indicated it was my responsibility to discover it and go back to the dealer. I will not be recommending Honda cars to anyone in the future. I felt very brushed off by Honda. He even told me if I wanted to escalate it, any correspondence had to go through him. Is that customer service?

I was driving down a boulevard when a teenager did not make a full stop, I have a Honda Accord 2002 SE I crashed to her side of her 2001 Stratus I was driving about 30 miles per hour. The airbags deploy and the fumes, did not let me breathe so I open the door ask if everyone was ok I call the insurance company and the police an hour later I notice my hands were burned from the ignition of the airbags. Fortunately is not something really serious but it may cause concern, of the bad designed of the airbags, I was driving relatively slow, in a mayor impact this could get even worse.

I bought a new Honda ATV. It has not been working good since I got it and last week the motor started to smoke at 390 km. I sent it in for warranty work. They changed the oil and sent it back. I don't think this is right.

Looking at their current online advertising about the cost of financing a Civic Sedan at 0.9 or 1.9%, they are doing the following: The lease rate for a 2011 model is at 0.9; then you go to financing at 0.9, it again will bring up the the 2011 Sedan for a 36-month term but when you go to the 60-month term, the model becomes a 2010 model. We consider this false advertising and ask that this be withdrawn from their advertising of any sort. The 2011 Honda Civic Sedan will be financed at 1.9% for a 60-month term.

I purchased my 05 Civic brand new from above dealership. Regular maintenance (oil changes) were performed. At 81000 miles, the heater stopped getting warm. Fan worked but at start up of the car, it would get warm and then heat would turn cold. The only other symptom the car showed was for about a month prior to the heater issue, every once in a while, the car would idle rough. So I went to the dealership (Piedmont Honda) and spoke with a mechanic by name of Corey *****. He stated it could be the heater coil or a number of things, but should not be serious.

During all this time, the temperature hand on my dash never moved. Until the morning of 3/7/09, while driving to work (heater off) due to blowing cold air I notice my temperature gauge is a little higher than normal. I watched the gauge closely and it never got up to the H but it was slightly above normal. So I stopped the car and let the temperature go down. After cooling, I took the car directly to Nalley's Automotive (they specialize in Honda's only). Next day I get a call and I was told I had a blown head gasket. I told the guy the car never ran hot and he said he had seen this before where 05 Civic came from factory with warped heads causing this issue.

When I purchased this car, one of the selling points was you don't have to have a tune up for 100,000 miles. Yet you may need to replace an engine prior to then! I just want everyone to know that Hondas are not all they are advertised to be. I called the dealership back and informed them and they stated since that if Honda gets enough complaints, they may would do something but until then my car was no longer under warranty.

I am not complaining against a dealer. Therefore, I am not listing the dealer's name. Basically, my 2004 Odyssey currently has a transmission problem, which supposedly is the same factory defect that the company supposedly recalled shortly after I purchased it in 2005. I was unaware of the recall, but apparently, it was secretly "fixed" when I took my car to the dealer for an oil change at that time. Now, they tell me that even though the problem is from the factory defect, that my mileage is out of warranty. I am not satisfied with this answer because obviously the so-called "fix" did not work.

This is a $30,000 vehicle and I cannot afford to spend $4800 to get it repaired. I believe Honda should repair my vehicle since their factory made this defective transmission. This is my 2nd Odyssey with a faulty transmission (1st one in 2002). Obviously, the transmissions on these vehicles are not up to standards. According to the salesman, this year did not include the bad transmission. But I purchased the vehicle in March of 2005 and by April 2005, they secretly made the so-called fixed. I call it a patch, one that finally surfaced many miles later.

I purchased Honda Accord in 2002 and several years after I purchased, I noticed a slight haze in the paint. Over the past 3-4 years, the paint on both the roof and hood of my car has progressively continued to peel and fade. I previously owned a 1990 Honda Accord, which I sold to my brother-in-law and as of last year, the paint on that car (1990 Accord) looked much nicer than my 2002 Accord. I planned on taking it in my 2002 Accord to be repainted but then I noticed a number of cars on the road with similar problems.

I decided to look online and noticed I shared a common problem with other Honda owners. Apparently, the years between 1998-2002 Honda must have changed something in their paint because I don't see this happening to other years. I also own a 2004 Honda Odyssey and I have no problems with the paint on my van. There clearly is a problem that Honda needs to address and claim responsibility for. This many people having the same problem is too much of a coincidence.

2005 Honda CRV. The clip that holds the bulb in for the headlight is designed in such a way that if it is broken, you have to buy a whole new headlight assembly. So what should be a $10 cost suddenly is costing me over $500. There is no way to replace the clip alone. The design makes it very difficult to replace. I just want to know if others have had this problem.

I purchased Honda Unicorn Dazzler. The vehicle is good but some about 45 days back, I had a minor accident and there was damage to the rear alloy wheel. According to the dealer, the alloy wheel needed complete replacement. So, the purchase order was placed to the Honda factory in India (in Gurgaon near New Delhi). Since then, the part has still not been delivered and my vehicle is at the dealer since one and half month. After this, I have reached at the conclusion that the Honda after sales service and support is extremely bad.

My 2002 Honda Accord clear coat is peeling. I have noticed 8 Accords in a Walmart parking lot in different paint colors with the same exact problem. I have checked for recalls on this matter, but only find more complaints. The clear coat is defective. Due to my car looking so awful, I'm getting estimates to repaint my vehicle.

Wow, what a horrible experience! First off, I was only going to look at the vehicle when the salesperson convinced me to try. I said, okay! I saw the car, applied for the vehicle, got the approval and traded in my vehicle that day! Well then, the salesperson told me "hey, you need to fax in the bill, etc". Then he advised me that I also need to come back in for paperwork! Can you believe, I go to the dealer to wait forever while they continue to get sales. Being ignored for like an hour, the vehicle I thought I purchased gets detail since I waited forever to sign some more paperwork. Can you believe the finance manager took the vehicle back when they gave me the impression that all I was doing was signing more paperwork! Hurt and anger is understatement.

I literally started crying. I was so upset and never saw this happening when the salesperson stated that they had no clue and only went by what their manager told them. I'm still in shock on how this dealership handled this nightmare. No empathy or anything. I would never recommend this dealer and I'm also seeking some kind of legal advice on this manner. I was approved for the vehicle, drove the vehicle home for days then they took the vehicle away claiming the bank was closed when I was approved for the vehicle. They didn't care, period.

I am driving my 5th Honda, I never had any problem. But, I want to know what idiot decided to put a plastic cap on the radiator so that when it leaked and got hot, you have to replace the whole thing at a cost of 480.00 dollars. I am on social security and that is a lot of money to me.

Honda, the power of nightmares! On the 6th of April 2010, I placed my order for a Honda Accord 2.4L I-VTEC. I thought I was spending my hard earned money on a car from a reputable, established and customer orientated company that Honda likes to portray itself as. However, the events of the last 6 months have cost me time, money and all respect I may have had for Honda's cars along with disappointment and anger at the treatment that I have received from their so called ''service'' department.

It all began on the 16th of June when I took delivery of my new Honda accord. The car arrived and at first, every thing seemed like the experience I was anticipating and hoping for.

On the 29th of June, I then received a letter from the CEO of Honda Malaysia ''thanking'' me for purchasing my new car and telling me how at Honda they are ''Proud of the fact that, the most advanced technology has been applied to the design of every car we manufacture'' and that ''We always strive to achieve the highest quality in our production car's safety features and driving performances.'' All very promising words for an experience that has turned out to be anything but the one that I had hoped for.

The problems started within 2 months of me using my car and with the car having covered just 450 kilometers. I started to notice a knocking noise seemingly coming from the front of my car. I contacted Millenium Auto and Carriage SDN BHD, the dealer that I had purchased the car from explaining the issue only to be told that the problem was not theirs and that I had to contact the service center'.

Okay, I thought, not the service that I had been hoping for but still I carried on and contacted my local service center who then went ahead and booked in the car for me. I took the car in and after spending half a day at the service center, I was told that the the problem had been with a speaker box which was ''a problem that they were aware with on Honda accords'' and so after seemingly fixing the problem the car was returned to me. I drove my car away only for almost immediately the same problem to occur!

It seemed obvious to me that the problem was something more severe than a simple rattling speaker box and I lost all confidence in the safety and usability of my car as the knocking noise was now quite severe and it left me feeling that I dare not use my ''new Honda Accord''. This meant that the car was left on my driveway while I further negotiated with Honda to try and rectify the problem.

I wrote to Honda explaining the situation and how the problem had occurred soon after I had started using the car, how my family and other passengers had been apparently put at risk and how, as a result, I had had to stop using the car. I also brought to their attention similar problems that customers had had with their new Honda accord's that I had found on the internet.

I asked them to please put me in contact with an alternative service center other than Millenium Auto and Carriage SDN BHD as I had lost all confidence in their ability and what seems their lack of care to the resolution of my problems. Honda replied saying that I needed to give the service center time to rectify the problem and gave me their ''assurance that we will follow up and provide necessary assistance accordingly to our dealer until the mentioned issue has been rectified''.

So on the 29th of September 2010, the car was again sent for repair with a mileage of just 776 kilometers! The car was returned to me on the 1st of October 2010 and I was told that they had ''re-tightened'' the whole floor pan of the car! The apparent lack of build quality I found most concerning that such a major flaw could have occurred after less than 1,000 Kilometers and in a car that had cost 170 thousand unacceptable.

The car was also returned to me with a mileage of 921 kilometers, 145 kilometers more than when I had dropped the car in for repair but I do understand that driving tests do have to be carried after repairs such as the ones that had taken place. But when asked if Honda would be compensating me for the costs I had incurred for fuel and time etc., I was told very bluntly that I would be responsible for covering this costs not Honda or their dealer Millenium Auto and Carriage SDN BHD.

After collecting the car, it was a couple of days until I had to drive to Thailand. To my complete horror and disappointment, the car developed the same problem while I was in Thailand and I had to rent a car for the duration of my stay at a cost of 16 thousand Baht (equivalent to around 1600 Malaysian Ringit) which once again Honda told me that I would have to pay for myself despite the fact that they had sold me a car for 170 thousand Ringit that I was unable to use to due to fears for our safety .

On my return, the car was again sent for repair on the 26th of October 2010 and with a mileage of just 2,834 Kilometers. Meaning, that in less than 3,000 kilometers, the car has been sent for repairs 3 times by Honda and still they had been unable to solve the problems with the car. The car was once again returned to me after the mechanics had apparently "changed 2 shock absorbers" and "the driveshaft of the car with that of a company car" that they had so that the car could be returned to me to see if this had resolved the problems.

The car was again returned (understandably as again they would have to test drive the car) with a higher mileage of 2,926 kilometers but again (unbelievably) I again have been told that I will have to pay the bill for fuel costs, etc. and once again Honda absolutely refuse to even acknowledge my loss of time. Never mind compensation.

I drove the car away from the service center and at first the car did seem to be driving much better. After the 20 min drive home, I parked the car on my driveway. On the 3rd of this month (November 2010), I test drove the car to Melacca. After 130 kilometers of driving, the car once again started vibrating and knocking and once again I have contacted Honda and once again I will have to take my "brand new" Honda Accord in for repair.

This time, however, they have told me that the car will be in the workshop for much longer as they now want to explore the possibility of a problem with the gear box on my car. As you can imagine, I have now lost all confidence in their abilities and how road worthy my car is and have been completely disheartened by the whole experience.

Honda have repeatedly let me down with their customer service and seeming arrogance when it comes to the way that my problems have been dealt with. I have offered Honda the possibility to replace my "new car" with a new car and Honda have absolutely refused to resolve this whole saga in this way. Who knows how long I will have to wait until I get the new car I worked so hard to pay for and how many more times I will have to return this seemingly endless problem car to them.

I ask for nothing more than Honda to provide me with a car that I have paid for and I feel totally let down by the whole situation and have been horrified by how many people I have found online that have been in seemingly similar situations.

It seems that this once reliable and so called customer orientated brand have been detached from the customers who help them create the brand they have in the first place. I hope Honda will wake up to the problems that they seem to have and stop treating customers with problems as the minority and finally start offering their loyal customers (like myself, this is my 3rd new car from Honda and will most certainly be my last) the service and appreciation that we most certainly deserve. Honda '' Power of Dreams''. For me, it has been nothing short of a nightmare!

I bought a the new Honda City 2010 just May of this year. After the first 1000 km check, I noticed that on my front left side of the car, there was this noise that sounded like an old rocking chair. I reported it immediately to Honda Cars Shaw and they tried resolving the problem. I've already lost track on how many times I've been to their shop. They said that HCPI will be the one who will assess my car.

When they drove it to the plant, they all returned the car to me and they said that there is something wrong with the relay and that was the noise that I kept on hearing. I told them that is impossible since every time I test drive it, most especially going into a hump, the noise is still there. Instead of the car getting fixed now, the right side of my car sounded like that there is a metal to metal noise every time I hit the humps. The last check up that I had with them was just last week and they told me that they have reset the suspension arms.

I thought that my problems wih the car was over but just last night, the problem started again. I implore all of the Honda car owners in the Philippines to be active in this kind of maltreatment to us buying customers. They keep on saying that they will replace the parts that are needed but the issue here is not the warranty but more on the reason why we bought a brand new car in the first place. And that is to avoid these types of problems.

I will be reporting this to the media but I need others' support on this. This has to stop now.

My new 2010 car star crack on the windshield after two days of driving; and another star crack after another month. There was nothing out of ordinary regarding road conditions. I called the dealer and customer service, and they refuse to do anything about it.

My 2007 Honda CRV was parked and burst into flames. It was totaled and was declared a total loss due to an electrical fire in the drive side door panel. Jeff, a regional manager from Honda, brushed me off and said, that my insurance has settled with me, so he would not update me as to his findings on the car. It was eye opening that he talked over me, and eventually hung up on me, when I begged for a phone call back. I lost our car and everything in it. The financial loss was great but the emotional scares are much worse. My family was going to be in the car within a half hour. We would not have lived

I am facing an issue with my Honda City car bought from Southend Honda in Delhi in June 2009. Neither Honda nor the dealership has been professional enough to honor the 4 years warranty on the vehicle to fix an axle problem. Nobody acknowledges my complaint despite having demanded an escalation. Nobody is ready to provide me the contact details of the senior management team at HSCI including Mr. Takashi Nagai, Chief Executive Officer and President at Honda Siel Cars India Ltd. Below are the details of the issue in the form of my complaint emails, in excerpts, sent to Honda with a standard reply from them on a couple of occasions.

A few weeks ago, I contacted Honda about my 2008 Honda Accord. The hubcaps has changed color and the front seat has holes in it after only two years. I was told by Honda that the car is in my wife's name and I have 60,000 miles on the car, so they would not give me new hubcaps or repair my seat. I find this surprising as Honda is known for making quality cars. I would like the BBB to keep my complaint on file so other consumers are made aware of the cheap parts Honda is placing on their cars.

I have a 2003 Honda Civic with 80,000 miles. Around mid 2008, I noticed that the paint on the roof of my car was starting to fade. The fading has continued and is now covering the majority of the roof, the hood, and the trunk. Paint has started peeling on the back driver's side door as well.

I was told this was not covered, and therefore will either have to deal with having a car that looks like it's 50 years old, rather than 7, or suck it up and pay to have the car painted. I've seen that many Honda's have this problem and am disappointed that Honda won't fix the problem.

Our 2000 Honda Odyssey Minivan accelerated at full throttle without warning, without even a foot on the gas pedal. This occurred in a parking lot. My husband released his foot from the brake pedal, was about to place his foot on the gas pedal and the van suddenly lurched forward. He hit a pole. The airbags deployed from the force of the collision. Thank goodness this did not occur somewhere else, such as a crosswalk intersection. We have since discovered similar complaints online.

My low beam headlights stopped working while driving. I checked for recall in Canada and found none for this problem. I then checked for the same problem in the states where they recalled 444,000 vehicles. Why is this not the same?

We have a 2001 Honda Odyssey minivan. My 4-year old was closing the passenger sliding door and my 2-year old was trying to get out. He stuck his arm in the door and instead of the door stopping and going backward, it kept trying to close, smashing his arm in the door. His arm was broken in two places. The door jammed and I couldn't get his arm out. As of now, we have spent 2 full days in the ER and orthopedics office. He has a cast all the way up his arm. He can't feed himself, take baths or do normal 2-year old things such as riding his tricycle or play on swing set. We will be going back to the orthopedic in 4 weeks to x-ray the arm again.

I have a 2002 Honda Accord, I noticed my paint is peeling, or the top clear coat has peeled away. I noticed in a Wal-Mart parking lot several Hondas like mine with the same problem. I checked to see if there was a recall from Honda on this paint problem, but didn't find any.

Our Odyssey Van recently had the motor go out on one door. The door refuses to shut all the way and will remain open. A huge safety issue. Even though the parts are made of plastic, the motor will cost 600 dollars to replace (labor not included). We have taken our van now into the shop (we have around 72k miles - 2007 van) and while they were working on the motor, the other motor to the second sliding door went out. This is inexcusable and major safety issue.

This should be a recall issue! We are extremely disappointed with the Honda Odyssey Van bought new in 2007! I believe this problem is occurring with many Honda Odyssey Van owners. Please help!

I have a 2003 Honda Odyssey and have sliding door problems. The door would not close. I shut the power off, so I could manually close the door and I did. As I was driving my seven years old son to school, the door opened completely on it's own and the power had been off. It was very scary for my son and I because we were going about 40 mph. What if he fell out? I think that a family vehicle such as a mini van should have a safety device or a lock mechanism to prevent such a thing from happening. The door does not lock at all no matter how hard I close the door and I need to bring it in for repairs immediately.

We bought a new Honda Accord in 2004 last year I noticed the shine or clear coat was going flat, now the paint is starting to develop small white spots. Honda (Don Carlton of Tulsa) does not plan to take care of this problem, the car has been garage kept every day from date of purchase.

I have a 2001 Honda Accord. At 87,141, transmission broke. I took to AAMCO transmissions. They worked on it for 2 weeks and had to rebuild it several times due to parts not working and valve body was cracked.

This car was maintained well. We are second owner and Honda knew about the problem and offered to extend warranty to 7 years (which we just missed due to not knowing about it. We were never notified) or 100,000 miles which we did qualify for but customer service said because it was just over 7 years, it wouldn't be valid.

Honda wanted to charge $4,000 and offered to pay half. So they admitted guilt on that end but we got it fixed for half that amount. Still, if this happened to so many people why weren't we notified by Honda. We want restitution for this issue. The car did not have a lot of miles on it for a Honda.

I have an '03 Odyssey and the paint started to chip about a year ago around the side windows and on the hood. I found an extended warranty online that included my year model and the first 3 numbers of my vin number matched which was required. So, called the dealership and they said to bring it in. I was very excited. They looked at it and then said that my vehicle was not covered. I said that everything matched with what was on the extended warranty online and they said that they don't always go by vin numbers. We're all getting the runaround and I'm going to keep trying until I get someone really high up. This is not acceptable for a car that should last us 15 to 20 years, to have the paint chip off after 6 and for us to pay for it. I'll let you know what I can find out.

I brought a used 2004 Honda Insight 7/31/10, along w/ a new Accord. On 9/16/10, driving the Insight to work, I turned left on to the rd close to work and as I accelerated to clear the intersection there was a pop sound and the car started to sound like a Semi-truck. No pothole hit, intersection newly repaired last year. 9/17/10 went to dealership and was told that the catalytic converter broke its bracket and I need to place the catalytic converter with a new one. The estimated cost $1200-1300 dollars.

I have a 2004 Honda Civic Hybrid, that was purchased at Showcase Honda around Nov/08, used with 42,000 miles on it. I had purchased an 84-month, 100,000 mile warranty. As the Finance employee told us, my wife and oldest daughter were with me, the warranty that we were purchasing would cover everything on the vehicle "except brake shoes and oil changes." I now have 88,000 miles on it and the time line warranty would end January 2011. So we are good on the warranty guidelines. Last week, we took the vehicle to a dealership (Honda) and they told us that the hybrid battery is no good and that our warranty does not cover this issue.

Now I am unsure of who to talk to or the company to contact to discuss the deception we were handed when purchasing a warranty, I have contacted Honda customer service, they were supposed to get back with me within 48 hours of my phone call to them. I have not received a phone call back. I have called them back yesterday the 21st of Sept 2010; they told me they will be getting back with me.

Here is my concern. The battery is $2,600 installed by a dealer. The warranty I had thought I was purchasing would cover any problems within the 100,000 miles driven on the car, I feel I was deceived, or lied to, take your pick, for what(?), the sale of the vehicle? This I do not know. I want my car fixed or the money I spent on the warranty reimbursed.

I would prefer the car fixed. If I would have known at the time of purchase that the battery would not be covered through the time period, I would not have purchased the car. You think I say this now, I am serious! I was walking out of the dealership 3 times, I do not buy on emotions. The price was right and the warranty that I thought I was getting, looked really good.

Can you help me in guiding me to the right people, that are results driven, in getting my car fixed, under the warranty that I thought I had purchased?

I leased a brand-new 2005 Honda Accord LX and at 21,000 miles required a new solenoid wire when my check engine light came on along with a flashing "D" light. 2 months later, I bought my car out of the lease, along with a Honda Care Warranty. Weeks later, at 23,000 miles the same thing lights came on. This time the dealership replaced the entire transmission, solenoid wire and all. I did not have to pay anything as it was still under factory warranty.

Now, I am at 43,000 miles and the same lights came on again. I took it to my new dealer in a different state and he said it was my solenoid wire, again. I explained what had happened in the past and he said it was not my full transmission, just the solenoid wire. They replaced that and I had to pay a $100 deductible for the Honda Care Warranty.

I am concerned that in another 2,000 miles, my entire transmission will need to be replaced, much like what happened last time. I called Honda Care to ensure that I would not have to pay another $100 deductible for that, since it would obviously be something faulty with the car. They told me that every visit I make for a malfunctioning part would result in a $100 charge.

He told me I could call American Honda to complain about the way the car was made. I did and was assigned a case manager, Carolyn, who called me and told me there was nothing they could do about the deductible since that was Honda Care and not American Honda. She also informed me there was nothing they could do except document my issues and if I have to replace another solenoid wire or a transmission in the future while under warranty I would have to pay the deductible per Honda Care. And if I wasn't under warranty I would have to pay for the full amount unless American Honda decided to assist me with those costs, but that would not be guaranteed.

Come on, my car has 43,000 miles on it. I should not have had to replace the solenoid wire 3 times already, let alone be on my 2nd brand new transmission. Obviously there is something wrong with the car or the parts they continue to put in it. I have 3 more years on my warranty (or 40,000 miles) and I guarantee once that warranty is up I am getting rid of the car, if not before.

Why run the risk of having to pay out of pocket for something they won't admit too. I had a hard enough time with customer service this time around, telling me that there was nothing they can do, there was no one else they could refer me too, and they were the only people who dealt with Honda customer service, I can't imagine what it would be like if the costs exceeded the $100 I was complaining about the first time around. I've read the complaints about transmission problems in other years of the Accord and Carolyn was quick to point out it didn't have to do with the 2005 Accord. I don't know if they actually fixed the problem that got them caught in a class-action lawsuit in the first place.

I went to the above address to buy Honda Crosstour 2010. They put sign of 0.9% financing, but they are sneaky: they calculated 5% without informing me. I asked them to change it to 0.9%; otherwise, I will not buy the car. They changed and unfortunately I bought the car for 41.000 dollar. But I was very upset of their behavior and I found out that they have bad reputation among a lot of people in. At the second day, I went to return the car but they cut $5000. I don't trust those people anymore and I am upset of Honda because ethically, they should have cut 2000 maximum. In addition, they have bad way in dealing with many customers in the same sneaky way that make us feel that there is dishonesty. They didn't even show me how I can use the different options of the car. After one month of buying the car, I feel that I paid money for nothing. Falsification and dishonesty and disrespectfulness.

I turned in my lease on a 2007 Honda Accord that I leased from Gateway Honda in 2007 to the new dealer Honda of Port Richey in 2010. There was a small ding on the right rear bumper which was literally the size of a dime. We asked our sales person who walked around the car if that ding was going to be an issue with the leasing division of Honda and she said not to worry about it. And that it was okay to return it with no charge. In September 2010, I received an invoice from Honda finance for $647.98 as replacement of the damaged rear bumper.

I called the dealership and I was told that it was between me and Honda finance. The dealer said they, Honda Finance, do the inspections and not them. Honda of America said they can only take a complaint. Honda Finance is not part of them. Honda finance did say they would reduce the amount to $500.00. Now, I am stuck with a $500.00 charge the dealer said would not happen.

The remote controls are defective and if access is needed to get into the car quickly, due to a situation where someone may be pursuing another, entrance into vehicle must be done with the key. During the past six months, remote only worked sometimes. Honda is aware but will replace only if one has Honda's extended warranty.

I purchased a 1999 Honda Accord, brand new from Norm Reeves Honda. Over the past few years, the clear coat has flaked off all over the car and now the paint is damaged as well. This is a problem I see on Honda, too. $3,000 repair estimate for defective paint repair.

We bought a Honda Civic 1.8V last 2008. A month or two after it was delivered to our house, the power window on the driver's side got misaligned. The sales agent said it was due to the change of weather since all units of Honda come from Thailand, that's why they need to put some lubrication on it. I said okay, let's go with that. At first I believed Honda on this because before this happened, I've always believed that Honda is a good brand. I used to own a 1999 Honda Civic VTEC and I never had any problems with it.

As the car progressed, I normally hear a whining sound from the steering wheel every time I make a turn. The service adviser said we just need to lubricate it so I said okay. After that, a series of problems came out. They changed the motor of my AC, they re-lubricated my windows again for the 2nd time, and they even said if this happens again, they would have to change the motors for the power windows, after which, every time I make a u-turn or a left turn, I would hear a knocking sound.

At first, they said this is the compliance bushing, they had it changed and as soon as I got out of the Honda dealer in Libis, the knocking came out right away. So now they say it might be the drive shaft. Now there is a problem with the actuators as well. Please take note that the car is only 2years old. The car is currently with Honda Pasig in Libis. I asked them to fix all the problems of the car considering it is still in warranty. My worry though, and this is also what I told Honda, is the car is considered a lemon! Not a question but a statement.

I asked one of the warranty officers from Honda and he said this is not normal. So I asked him again, for our peace of mind, why not just change the car and give me a new one since the warranty is about to expire and I am honestly very scared that the amount of money that I paid for all went to waste. I hope you guys can give me an advice as to what I should do just in case this goes sour. Thank you very much.

I paid around PhP 830,000 for this. I am disappointed and I want action on this.

My 2001 Honda Accord V6 had Transmission failure, $4000 for new transmission.

My mom, before she passed on, brought a 2000 Honda Accord from Rosen Honda with about 20,000 miles on it back in 2005. Now my transmission is going bad. I have only had the car for 5 years with only 97123 miles on it. I am very dissatisfied and I demand my car to be fixed. The transmission failed.

My Honda ATV was worked on by Honda power sports of Tallahassee and it caught on fire. We had to call the fire department of Tallahassee and in the report, deemed it mechanical failure. I went and spoke to the owner but he said that he could not do anything about it.

On Feb.04 2010, I purchased a 2010 Honda Rancher 4x4 ES TRX420FE from Honda of Sumter SC 2544 Broad St. ext. I changed the engine oil at 100 miles as per owner's manual page 92 at 212 miles the ATV electric gears would not shift. On 06/29/10, I transported my ATV to Honda Of Sumter. On 07/07/10, I received a telephone call from Jimmy (service dept. manager) stating that the oil filter was put in backwards. I informed him that I did not change the oil filter and that the oil filter was not scheduled to be changed until 600 miles on the odometer page 92. I called Honda's Warranty Dept. On 07/15/10, I received a message on my voicemail from the Warranty Dept. (Mr. Todd #xxxx).

Upon returning Mr. Todd's telephone message, Mr.Todd stated that Honda Warranty would pay half the cost of repair for me ATV. I told Mr. Todd that this is not acceptable in that I have not had the oil filter changed and that I feel that Honda should honor its warranty. On 07/30/10, I went to Honda Of Sumter and talked to Jimmy (service dept. manager) who gave me a copy of the repair order #60899 $923.15. On 08/18/10, I sent a certified letter to American Honda Motor Co. Inc. requesting that they fix my ATV. On 08/31/10, I had a telephone conversation with Mr.Todd #xxxx who stated that he received my letter and that Honda would not cover the cost of fixing my ATV and that he would not give me a written response. As of this date, 09/06/10, my ATV is not fixed and still at Honda Of Sumter. Your help in this matter would be greatly appreciated.

I actually chose to buy my first new car from Honda as they came highly recommended from a friend who has a 1997 Honda Civic. From her testimony that Hondas last forever and are awesome cars, I decided to take her advice after researching Honda and the Civic itself. According to most reports, it's one of the best in its class.

Thus far I have been very happy with my Honda and have loved it since we drove it out of the show room; despite the recall, the faulty switchboard that my dealer fixed to make sure that my indoor lights worked, and the less than satisfactory service from my dealer itself. In fact, I have successfully encouraged 3 of my friends to purchase Honda cars. I was happy until I started having issues with my car. Initially, I had a battery issue that I took up with the dealer and they insisted that the battery was fine. I then had it checked by the auto maintained mechanics at Walmart who insisted that my battery was no longer good. A week or two later, I took it back to Hall Honda and they then told me that my battery was out of warranty. How convenient? But nevertheless, I've chalked that up. Batteries die after all.

My change in heart towards Honda and thus the reason for this letter happened a couple of months ago. My third break light went out. I took it to the dealer and they suggested I purchase a 100 LED light and pay them $120 to fix it. I then failed my inspection for my car because I wasn't able to have it fixed at the time. From the research that I've done, I feel as though the lifetime of this light was short lived and must have been malfunctioning. Secondly and most importantly, my passenger side engine mount is broken. How did that happen? I'm not sure. I live in a major city with streets. I realize that my car is not all terrain and thus can't be driven as such. So I pretty much stick to the roads. I haven't been in any accidents. Taking that into account and not to mention (again) that I have only had my car for three years, I cannot imagine that this is normal wear and tear. I honestly want nothing more but to remain a loyal customer to Honda and to be able to be an advocate for the brand, but I'm not sure that, if my situation isn't taken into consideration and rectified, I can continue to support Honda. As I've said before, I've taken that battery as a loss, but I would like you all's consideration for the LED light and for the engine mount.

I brought my Honda Civic 2.0 for the 3rd service today in your Sales, Service & Spare Parts Centre in USJ Subang Jaya, Selangor, Malaysia. But the staff informed me that I have exceeded the time frame for the free service just simply because I have not brought my car on the due date stated in my service book which is August 3 , 2010 and my car is running very low mileage and I have been overseas due to work requirement. Therefore, today, I brought it to the Centre and they have rejected my free service which is very unreasonable to their Honda customer. Since this is the free service provided by the Honda, it should be more flexible to the customer and it should not be rigid that their customer must come on the time frame stated. I hope this complaint will bring this to your attention and you could be able to help me to gain back my right for the free service as a customer of Honda. Please do not hesitate to contact my cell-phone should you need further information. Thank you.

I purchased a new Honda Odyssey in 2007. I never removed the second row of seats until now (2010). When I tried to place the seat back in the van, the seat would not return to the up right position. Honda uses a plastic cable support to hold the the seat cable in place. This cheap 5 cent part broke the first time I tried to use it. Not only is the design cheap, but I had to replace the whole base of the seat.

Rear tires wearing out prematurely. Unable to do wheel alignment to correct problem. Parts on car don't meet Honda specs. These were the parts that came on the car. Now my muffler fell off. This car is only four years old, mufflers don't just fall off. Honda said that I would have to pay.

Due to a prolonged warranty dispute which was eventually settled in my favor, it was necessary for me to rent a car. This rental ran from 06/02/2010 through 07/21/2010. I am seeking reimbursement of $1693.51 from American Honda per their terms in Acura Care Warranty. This past Thursday, 08/26/2010, I was informed by Leon **, Case Manager of Acura Client Services, that Honda Finance would only be willing to reimburse for a maximum of 4 days. There is language in contract of $45 for a maximum of 6 days. However, there is also language stating reimbursement is valid from date of mechanical breakdown until the date repairs are completed. Breakdown occurred 05/28/2010 and repairs were completed 07/20/2010. I received the notification too late to arrange for pick up that day. This is a very abbreviated, telling of this aggravation and would gladly go in depth with any party willing to assist me in this undertaking.

I bought a new Honda Accord (2008) two years ago. I recently began hearing squeaking grinding noises and brought it to the service dealer. I was told that it was a rear brake pad issue and that Honda had settled a class action suit for 2008 and 2009 models. I only had 28,000 miles on the car. I paid $200 to have it fixed but Honda will only reimburse $150. My husband and son both bought new Hondas in June (2010 models) and we've recently become aware that this problem still exists in 2010 models with VIN ending in digits 1-9. Therefore, Honda has continued to see these models knowing full well that the rear brake pads will need to be replaced at the expense of the customer.

When I called Honda to complain, they told me that there was nothing they could do. I told them that for $50, they have lost three Honda customers. I've always trusted Consumer's Digest to buy products, but it seems no matter how diligently you research big ticket items, there are bound to be problems. It's too bad Honda couldn't live up to its reputation. I'll never buy another Honda.

We bought a Honda because we heard they were supposed to be so reliable. My Accord has 155,000 miles and I just put the third transmission in! Outrageous, I thought I would be getting a new Honda but now must look at a more reliable option, Toyota? Our mechanic couldn't even get Honda customer service to call him back for days! I am a senior citizen and cannot afford to drive a car that costs me $3,000 to $4,000 for transmissions every few years!

All 2010 Honda CRV with navigation fail to display folder names loaded to a USB flash drive. The Owner's Manual, page 243, indicates that a flash drive 256MB or higher, loaded with up to 700 folders (albums) and up to 65,535 files (tracks) will be displayed on the navigation screen. The problem is: The display will not populate the folder fields with the names above 95 and those 95 fields fail to display the names if you go above 95 and then go below 95. The customer service refuses to escalate the issue. They fail to return calls and fail to call back when they have said they will do so. I have brought my car into a Honda dealer and they have worked with the national Honda tech line and their response was a "work-around" that fails to meet the functionality as indicated in the Owner's Manual.

The issue is commensurate with distracted driving. The economic damage is one that cannot be realized at this time. All 2010 Honda CRV owners with navigation can realize this problem. This is a fraud issue as well, as I was aware of the audio system being able to have multiple music sources (single CD, multiple CD cartridge, SD card, iPod and flash drive) before I purchased the car as the Owner's Manual was available online.

We have complained about the A/C not cooling properly. After two days we got the car, they say that gas has been filled and some part has to be changed, they charged us 9000/+. As soon as we took the car and increased the temp. to 19 degrees, the heater started and temp went to 30 degrees. We complained, but they said no this is okay. After sending the car to them 3-4 times, they said one panel has to be changed and it will cost rs.45000/+. This problem came up at their service center and that's also because they say that they outsource the services for A/C repair, then why should we pay for that? Now they do not listen to us, where should we go now?

I had my car parked in a Staples parking structure and I went into Staples to do back to school shopping. Came back out in about an hour or two to find that my whole center console interior was melted and burnt. The console, the area of the ac/heater control, and radio was all melted. I immediately called the fire department who came and gave me a fire report saying there was no outside sources to this fire, neither was there faulty because of car chargers. He said that it was electrical problems. I had the car towed to the nearest Honda dealer.

It's been two weeks already and American Honda is not providing me with any help nor care. I bought the car brand new in 2006 and everything is stocked the way. I bought it with no altercations. I also bought extended warranty for my car and my car is still under that warranty. Since the event, American Honda has not contacted me about anything that they were willing to do and neither are they trying to help me with this problem. The whole center console, ac/heater control and radio, is burnt and melted. There was damage on the carpet from the melted console.

i recently fell behind on my payments, and when the finance company sent me a letter, I was able to send the money. It happened to be a week late. i continued to make payments, and recently started receiving refund checks in the mail. When I called the company to see what was going on, they said I was up for repo, and the only way to correct it, was to pay the whole loan off, and that isn't possible. I want to keep my vehicle, but how can you when they just want all the money. They won't even work with you. This is unbelievable.

We have been loyal Honda owners for 30 years, owning between just my husband and I, eight Hondas. This doesn't include the rest of our various family members. Many of whom we encouraged to buy Honda.

Recently on a trip to my mothers, which is 250 miles from our home, our check engine light came on. As we read through our owner's manual, we found that it might be due to having not tightened the gas cap on our vehicle or that it might indicate something more serious and that we should have a Honda dealer's service department look at it.

Because we have been Honda owners for the past 30 years and between the two of us have owned eight Hondas, we encouraged my mother to buy a new Honda Accord from Lawley Honda in Sierra Vista this past May 2010. So, we took our van to Lawley.

We left our Odyssey at Lawley Honda on Sunday, 8/8/10, and put our key in the drop box so a service technician could inspect our vehicle on Monday morning, 8/9/10. I called Lawley's on Monday and spoke with Joe to ask about the vehicle and we're told that the transmission was failing and that it would cost approximately $5,400.00 to repair. We were, needless to say, in shock, because we only had about 64,300 miles on the vehicle. Moreover, we have put very few miles on it over the past six years because our primary cars have been our Honda Accord, then Honda Civic, and then Honda Accord, which we purchased all new.

Upon further discussion with Joe on Monday, he suggested that we contact American Honda directly to ask if we might be assisted with the cost of the repair given that we had less than 65,000 miles on the vehicle, that we have been long-time Honda owners, and that there had actually been a recall of Honda Odyssey 1999-2001 transmissions after a class action suit had been filed for transmission defectiveness (Joe provided us with a copy of the recall notice, which we had never received). He said the dealership would not do anything, but American Honda might help with the cost of repair if they wanted to.

I called American Honda on Monday afternoon, 8/9/10, and spoke with Christine and gave her all the information. After she checked with her supervisor she informed me that after the lawsuit American Honda had extended the warranty to 93 months or 109,000 miles, up from the 3 years and 36,000 miles that came with the car. She admitted that we did have relatively low mileage on the van, however, because our vehicle was past the extended warranty years now, that there was nothing further American Honda would be willing to do for us. Sorry, too bad for us. I explained that we were in somewhat dire straits being 250 miles from home and having to return for work, but she reiterated that American Honda would do nothing else and that I should ask the dealership if they would be willing to work with me on the cost of the repair (which of course, had suggested we contact American Honda in the first place).

We simply could not believe that after 30 years American Honda could be so dismissive. So we called American Honda again on 8/10/10, and spoke with Marshon, and were told the same thing: Sorry, there's nothing American Honda is willing to do at this time. We called the dealership where the van had been originally purchased and after explaining our situation, the service manager was really surprised Honda isn't helping you out after being such loyal customers for so long. If only to keep our good will and continued customer loyalty.

We were very surprised by the lack of assistance that we received from American Honda when we called, and especially given our loyalty as long-term owners of many Honda vehicles over the past 30 years. We were also deeply troubled by the lack of support after reviewing discussion boards, numerous blogs, and various Internet sites about the transmission problems for Odyssey that include our vans year. We certainly believe that a Honda transmission should not fail at less than 65,000 miles.

We sent a letter and fax, finally, hoping that perhaps this was all a nightmare and that American Honda would somehow show us that they really cared about us as consumers. We asked for some kind of financial help in paying for repair of our transmission, telling them that we have been loyal customers and would like to remain long-term customers and continue encouraging others to buy Honda vehicles; and emphasizing that our transmission was, in fact, manufactured during the years that Odyssey transmissions were defective (per class action suit).

On 8/19/10, Todd Y. called me and said that he was from the escalation department and that he had received information from Ms. M., and also that he had received our letter asking for assistance. He also stated that his call to me was being taped for quality assurance and again that American Honda won't do anything and was there anything else I wanted to say, and that at the end of our conversation our case would be concluded (closed).

I said again that I was disappointed and asked if he would at least send me a letter stating that American Honda received our letter and that they were, in fact, refusing to provide any financial assistance. He said No, we cannot write a letter to you. Although I was upset, I remained calm and polite, and told him that I wanted to very sure about what I was hearing from him that American Honda would do nothing to help us, even after being customers for 30 years, and that he would not even send me a letter of refusal. He said, in effect, that I had heard him and I had no further recourse.

We are immensely upset with American Honda and are having a hard time believing that American Honda does not stand behind its vehicles and its customers after all these years. We are even more upset at the dismissive way in which we have been communicated with. We don't know where to turn and feel quite helpless in this situation. We are amazed that American Honda can get away with failing to stand behind its vehicles, and in shock that it will not support its customers in this particular situation (acknowledged transmission defectiveness and failure). We have thought about hiring an attorney, but that would be cost prohibitive, and I am unaware of any additional class action lawsuits regarding the transmission problem.

It seems as though American Honda has quite simply said to us, your loyalty means nothing to us, go buy a Ford.

My 2008 Honda Odyssey was completely disabled after running over a 1 inch rock on a paved road at 30mph. According to the Kingman, AZ Honda Service Department, the tire tossed the rock into the undercarriage where it passed through the fan and penetrated the radiator. This completely disabled the vehicle and stranded us in July in the Mojave Desert. Follow up with Honda Corporate revealed that this could be a common occurrence with this particular chassis design but they do not track such things in any way, that this is not considered a design flaw, and that my "vehicle performed as designed."

The Honda service department also refused to inspect the shielding of the radiator on my vehicle to determine if it was intact prior to the rock strike. It's absurd that Honda would design a vehicle to be completely disabled by something so benign! I paid $654.42 for a new radiator + $236.84 for towing in an unairconditioned tow truck + $360.23 for a rental vehicle to finish the trip.

No expenses were honored under the existing warranty or Honda Cares program. Plus emotional strain from being stranded in the Mojave Desert with my two young children in July and a total loss of confidence in my vehicle to reliably get me to where I'm going. I've since cancelled any travel with my children that would take me out of cell range because I am afraid my Honda will strand me again and my kids may suffer harm in the extreme climate of our region in the summer. I'm effectively grounded by my 2 year old Honda with only 35k miles because I can't trust it.

Purchased Honda Aviator in December,2009 from Om Sai Autoworld, Mahim. Machine is problematic. Frequent and sudden breakdowns.Dose not start in spite of several kicks. Even the chock does not work. Twice the headlight has been changed because it was faulty,was not working. Twice it was given for servicing but the result was poor. Not much attention is paid towards the complaint by the dealer.

My Honda Civic developed premature Tire ware. I had the alignment checked and the Left rear wheel was off by .04. I had the tires rotated at 6500 miles then again at 13,000, that when I found the problem. It's clear to me that the car alignment was off when I purchased it new. The dealership treated me right be aligning the car for free but said Honda would not cover the cost of the tires. I need to buy 2 new tires.

The catalytic converter on my 4 cylinder 2003 Honda Accord EXL was replaced under the 8/80 warranty on 7/10/09 at Joyce Honda, Denville, NJ. The car had only 67,187 miles on it. Now, less than a year later and after only 18,348 miles on that genuine Honda replacement part, Aron **, the Joyce Honda service manager, said it needs to be replaced. He said that the code P0420 came up after the mechanic diagnosed the reason for the check engine light to come on. That is an extremely short life span for such an environmentally important part. It is also an extremely short life span for an expensive part replaced under warranty.

Mat **, the Honda factory representative, said that Honda will not stand behind the replacement catalytic converter. It is a Honda part, installed at a Honda dealership within the 8/80 warranty period. Mat's rationale was that although the car is within the 8 yr. time period, it is 5,535 miles over the 80,000 limit. He refuses to acknowledge the unusually short life of the replacement part that was installed under the warranty. As a consumer, I am suspicious of a genuine Honda warranty replacement part that lasts for less than a year and only 18,348 miles. As a citizen, I am concerned that Honda won't honor any reasonable longevity for an environmentally sensitive part. I expect Honda to accept responsibility for their warranty parts and installation. Surely Honda will reverse Mat **'s blatant disregard to honor a request to provide an environmentally important part with a reasonable life span. The replacement will cost $1100 at the local Honda dealer.

Here we go again. 3 months ago the rear driver side window was down and would not go up. Took it to Honda and had a bill for $300 to pay. Now it's the front driver side window, I don't have another $300. What next, the two windows on the passenger side for another $600. Honda needs to recall this cheap part. I have never in all my car ownership years had a window just fall down, yet alone 2 in 3 months. Really makes me fear the future. I have less than 20,000 miles on my 05 Pilot, and I am the original owner. I don't mess with the windows, they are usually always up!

I don't feel safe driving with my windows down and right now the temps are in the 90's, my air does not work well with the window down. My repair man at Perfection Honda told me that this happens a lot. If that is the case why do we have to pay this exorbitant cost to repair a poorly designed part. $600 in three months and I still have 2 more windows that judging by past experience will fall soon to the tune of another $600, then what another $1200 for window motors in another 3-5 years? We need help, please!

I had a 2003 Honda Accord EXV6 with every option available except the navigation system. I loved it. I purchased it before it hit the lot in 2002. I had 99,000 miles on it. I took it to be checked out in July 2010 because I was going to be traveling several times during the summer. The TCC Hydraulic valve was stuck in the off position within the transmission and it meant total replacement of the transmission.

I called Honda because I had purchased the extended warranty that lasts 7 years or 105,000 miles. I had not reached the mileage but 6 months past the years. I thought Honda would work with me because I have owned nothing but Honda Accords for the past 16 plus years. They offered absolutely no assistance and I couldn't believe they didn't back their equipment prior to 100,000 miles. I was shocked. Here I had bragged to all of my friends, co-workers, acquaintances etc. for 16 years that I would never own another type of vehicle myself because the Hondas have been so good and go on forever. What a fool I became!

I lodged a complaint locally as well as with the US Honda complaint center (in which I never even received a phone call back about). I told Honda I will not spend any more money with them. Believe me, I'm young enough. I'm sure I'll buy at least another 4 or 5 new vehicles in my upcoming lifetime (with the good Lord's blessing). Let's see. How much money do you think they just lost from a loyal customer of 16 years? A lot! Also, I will tell everyone I know now about the issue and that Honda doesn't stand behind their vehicle (even prior to 100,000 miles). The sad thing is that if they would have offered to even meet me half way on some of the cost, I would have purchased another Honda. Well, I have a new convertible now and it is not a Honda. It cost $4000 for a new transmission. Honda declines to assist consumer with any expense. Consumer takes their money elsewhere. It's priceless.

On July 7th, 2010 I bought a Honda HR lawn mower to be used as a trimming mower. The only thing I can say good about this mower is that it starts every time you pull the starter cord. It has a rear discharge, first of all. So, whenever you mow, you can't wear your shoes; the shoes and socks will get filled with grass clippings and the rear discharge frequently gets plugged up. The first time I lifted it to clear the clippings out, I got both eyes full of grass and dirt. It also came with one blade mounted on top of another which the little motor could not handle. After removing the top blade and replacing it with a washer, it worked better. This mower was to replace a 45 year old Lawn Boy that finally gave up. The Lawn Boy was 10 times the mower this Honda is. I am very displeased.

I just recently purchased a 2004 Honda Pilot in November. In June, it started having problems where it started not being able to shift past drive so I stopped driving it except to mechanics to find the problem. The first time I went to drive it after that problem, it was like I slammed the brakes on but thankfully I was just going up our drive way and not driving fast. I started driving again and it kept messing up. Then the green light started flashing on the D when I was driving and parked. I took it to a local trusted mechanic that I know and he plugged it into the computer and it came up with a transmission code. He also found a broken cable that is the transmission gear shifter cable and said it was not using all gears. He said when he checked the transmission fluid, he found chips of metal in it. He said it has probably been like this the whole time.

I researched on the computer with my VIN number and found a recall on the transmission. I talked to people at Honda in the 800 number from owner's manual. She said I would have to take it to a dealer because they had a recall on my transmission and would not know if it would be covered unless it could be checked by a certified Honda dealer. Before anything was done to my car, I called and told the mechanic that I was going to pick it up and take it to Honda. I took it to College Hills Honda in Wooster and they came up with the same transmission code and said there was also a 2-3 shift malfunction. They said it would not be covered because the recall was not coming up with my VIN number.

They said my transmission needed to be replaced and gave me an estimate of about $4,200. I called Honda again and they said the recall was fixed in May 2006. However, they did not change the transmission but just installed an oil jet kit to keep it lubricated. Apparently, that did not help especially if there are chips of metal in the fluid! The Honda people I talked to just tells me that since my car is at 104,000 miles and is out of warranty and they have to draw the line somewhere. I understand that but if they would have fixed the recall problem properly, it would not need replaced already! Honda has been horrible through this and refuses to help me.

I am a single mother of 3 children and I cannot afford a new transmission at $4,000 and I need something safe and with how much I owe on it, I cannot afford to trade it in. I think that they should be responsible for fixing their mistake. I am so upset and will never buy another Honda after this one. They are just trying to cover their butts on this one by saying that they fixed the recall by installing an oil jet kit knowing full well that it would cause many problems in the near future. Now I will be taking it to Parkway Honda in New Philly to get it fixed. It is time they start helping their customers rather than saying it's your problem now'. From what I see, this is an ongoing and very common problem with Honda transmissions and I think something needs to be done about it. This is very disappointing.

My Odyssey van has transmission problem since 2007 and I told to my dealer, and they told me that is impossible give me warranty because it had pasted four years. After I went to manufacture Honda of Mexico in Jalisco Mex. and they told me that they can help only with selling me transmission to dealer's cost. But I think that is incorrect because I always had given services in their dealer net for that reason, they have help me they would give me warranty. Please help me.

I will never buy another Honda and you will see why in my statement. I recently found myself in a difficult position when my 1997 Honda Accord came to a complete stop due to the timing belt slipping off, not broken. The timing belt slipped off due to the defective part, a bolt near the crankshaft had broken. I had 2 long-time mechanics look at the auto and both said they had never seen this happen to a Honda. I would never take the car to Hennessey Honda (Woodstock, GA) as several years ago they misdiagnosed my shimming problem as rear and front motor mounts which was not the case.

I spoke with customer reps at American Honda in CA regarding my dilemma and also sent a certified letter to the same address explaining what had happened and that I felt Honda should pay a portion of my new motor or all of the expense since the incident was not my problem but that of a defective part. I heard every excuse in the book. Too many miles, not under warranty and not taken to a Honda dealer.

Honda always promotes their car ads as reliable, best foreign car on the road and holds depreciation. I have always taken care of my car and had it serviced regularly and have always bragged on how wonderful the car was for me. No more. I am telling all that Honda does not stand behind their product or give good customer service to a long-time customer. I did buy the car used with 70,000 miles but did so because I had heard such good reports from friends and family.

I am the original owner of my Pilot. I was given two automatic keys and the battery needed to be replaced in both of them. I tried to get the little screw out, I couldn't. I took it to a battery store, they couldn't. I took it to the dealership, they couldn't. They told me to order the outside case for $6 and they could pry it off and insert the key in the new case, then the battery could be replaced. Well, it broke on both keys. I don't blame the dealership. They said that this is a continual problem with Honda keys, the tightening goo they put on the screws renders it impossible to remove the screw to replace the battery. I felt that Honda should reimburse me the cost of the key because of this flaw.

I bought new 2007 Honda Civic. The air condition went out at 35,000. Dealer said a rock hit the condenser not covered. I took it to the dealer I bought it from. They fixed it. When it has 50,000 on it, same thing again will not do anything. Obviously, this is a design flaw and I've read other reports. Honda technician said it's a bad design which lets rocks in the grill will not fix it. Probably, it will happen again.

I have a Honda CRV car and had an accident on 14J une 2010 at 8.00 PM at Sec-18 Rohini delhi 110085. After that I had given my car for repairing to your branch Ring Road Honda (Peeragari, New Delhi)on 15 June 2010. Your advisor, Mr.Parveen & Mr.Nayyar committed to deliver my car within 15 days.Today is 28 July 2010 & I didn't get my car back. Mr.Parveen & Mr.Nayyar are not responding me, it's been so long that I am calling them again & again & visiting your Company again & again but they both are the least bothered about my complaint; they always said we will give your car in 2-3 days. So this my humble request to you, please I want my car repaired as soon as possible, as I don't have any other car. I have hired a car on rent for my daily traveling. Unnecessarily, I am paying rent. So please look in to this matter & respond as soon as possible.

Our 2006 Honda Civic Hybrid does not get over 34 mpg and averages 32 mpg . How do we enter the suit?

I found pilot with pics on their website (which were removed the next day). I talked to three people to verify if it was available and had options shown in pics. I drove 2 hours to see it and it did not have those options. Salesman chased us out of dealership saying it wasn't his fault and he was sorry. False advertising and liars!

I have a Honda Black Max Walk Behind mower. There are other people out there with the governor coming loose on the inside of the engine. I called the Honda corporate office to let them know that there are other problems with the Honda engine. They told me that there are not any recalls on it. I am unable to find the website again that the other complaints are on. There should be a recall on the product since I don't have the 150.00 dollars to fix it.

The Honda Accord has less than 34000 miles and the local garage spent six hours on it, figuring it was bearings. It turned out that one axle was bad but then they decided that the transmission was absolutely the problem with less than 34000 miles. I called 800-"Honda Cares" number, and spoke with Ernest and John. No luck, until I take it into a Honda dealership and pay $162 to diagnose the problem for which I have already paid six hours.

This is ridiculous. Honda should be embarrassed that a transmission would fail before 34,000 miles. The car was never abused, smooth driving, never driven over the speed limit. Nothing bad with that car, except the ** transmission that Honda put in. Where did they get the tranny from, Pakistan or China? Terrible service, put them in the bag with Toyota. This is my second Honda and will be the last unless they snap to.

I am writing to see what can be done about the issue I have with my 2007 Civic EX. I love the car and get so many good comments about how good it looks. So my hat is off to you for that. My issue is the sun visors keep coming apart at the hinges when it gets so hot in the vehicle. I use a sun shade and when I came out to put the visors up to take the sun shade down, the visors came apart at the hinges. The one on the drivers side is my second one and this year, the passenger side did the same thing. I had the one replaced and they did it for free because of the warranty. So, when it happened again, they said (Honda dealership) that it would be about $50. Well, that will be double that since they are both bad now. The one on the drivers side will not stay up at all--just hangs in face. If this is an issue, why can't it be resolved? Please help. I can't afford for this to keep happening. Can you help?

We have a Honda Odyssey. No trouble. Then, at 100K miles, the transmission locks. We take it to Buerkle Honda and get an estimate of $6,300. Then, we get a song and dance that they can call Honda and sometimes, they will cover some of the bill. Okay, the next estimate was $3,500--much better. But after talking to some people with the same problems of "self-destructing transmission," their first estimate from $4,000 to $7,000 all seem to come down to that $3,500 mark.

It almost seems like a scam. Now, back to the van. The number of transmissions failing right at the 100K mark seems like a major problem. We feel cheated in the repair and in a Honda, "the reliable car company" that needs a transmission at 100K miles. We feel cheated out of $3,500 and after seeing the sheer number of transmission replacements, I think a lot of others were cheated also.

I own a 2006 Honda Civic. Lately, it has been difficult to go from park to any other gear. I found a recall that should cover it but Honda informed me that my VIN wasn't on the recall and the problem is mine to deal with. I have had constant trouble with the car and this is my first and my last Honda.

When I am no longer able to put it into gear, it will sit in my garage because I can't afford to fix yet another problem with this piece of garbage they call a car.

Transmission failure. Honda has many reported problems with their transmissions but continues to refuse to help its loyal customers. It will cost $3000 to repair this.

I bought a 2008 Honda Accord LX-P in February 2008 and have driven the car for 31,000 miles. Since buying the car, I have replaced the rear brake pads twice and today when I took the car into the service department at Honda West, the service adviser informed me that my left rear brake rotor needed to be replaced due to excessive wear and tear. I asked what the condition of the front brakes were and he said that they were fine. In fact, he said that they had 6mm's left from a beginning of 10mm's.

When I told him that this is not normal and that I felt this is a warranty issue, he said that this is the way the car was designed and that my opinion was wrong. He insisted that I pay for the repair and that Honda was not responsible for normal wear and tear on the vehicle. I then asked to speak with the manager and as soon as he heard the problem, he instantly informed me of the class action lawsuit and said that I still needed to pay for the repair because Honda has refused to deal with any of these cases until the lawsuit was settled.

He said they initially repaired this problem under warranty but had to stop after Honda told them to. He claimed that he was not able to cover the repair under warranty, but that I would "possibly" get a refund as part of the settlement. I have paid $60 for pads one year ago and paid $50 to have them installed. Then the service today costs $289.13 which included replacing the rear left rotor and brake pads and to service the slide pins. I am furious for the fact that this problem is being put on the back of the consumers and the service people are not being honest with their customers.

The service adviser was obviously avoiding the lawsuit issue and in fact, didn't mention anything about it anytime during our 20 minute conversation. He was deceitful to me and I feel that if I had not asked to speak with the manager, I would never have learned of the lawsuit for brake problems. To date, I am out $390.00 and had to miss a day of work.

I have a 2007 Honda CRV VIN #** purchases on 7/16/2007 at Victory Honda Plymouth, MI. My Honda case #**. Okay, so my air conditioning compressor coil and clutch failed on 7/7/2010 at 46,000 miles; around 35 months after the purchase date. La Fontaine Honda Dearborn charged me $88.00 to tell me about the AC failure on 7/8/2010, but the parts cannot be ordered due to national backorder no release date! My car cannot be fixed! Honda cannot supply parts for a car! So I called Honda and processed a case number as referenced above. My case manager, Simon, called me once and said he would call back. He never did! So I called 5 times! Honda will not pay or supply parts that I will pay for. I even ordered the parts at Honda Automotive Parts on 7/15/2010 and my order was canceled due to permanent backorder!

I think the reason why Honda cannot supply my parts is because my CRV was made in Japan late 2006 early 2007, then production shifted to Ohio in 2007. The parts may have changed and Honda did not make enough cars in Japan to worry about supplying exact parts for Japanese made 2007 CRVs!

I purchased a 2001 Honda Odyssey. I drove it for a few years, having regular servicing on it. My certified mechanic noticed a sound coming from my car and asked if it always made that sound. I confirmed. He directed me to take my car back to the dealer and have them check the transmission. There, they did replace my transmission at no charge. One May afternoon in 2010, my car lost the transmission on the carpool lane of NB 101 1/2 mile from San Francisco Airport. I was traveling about 65 mph when I discovered that I was coasting. When I tried to accelerate, my car just pulled revs but not actually accelerating.

By this time, I signaled to move to the right through five lanes of traffic. Thank the lord for protecting us from terrible accident. After finally reaching the shoulder, I noticed a funny smell. I turned off the engine and sat for a few minutes and started it again. The engine started but would not go into gear. I had it towed to Colma Honda. I stated that the transmission was unresponsive. A diagnostic was ordered, wow! My transmission was unresponsive. The reservoir cap was not attached and the transmission fluid was overflowing, which was funny because I just had the dip stick looked at by my certified mechanic prior to our upcoming road trip. He stated that all the fluids were clean and in normal levels. I also found out that my transmission expired one month prior.

Since it was a holiday weekend, the car would sit at the Colma, CA Honda dealership until someone could reach American Honda on the following Tuesday. The following day I got a call back from the dealer that American Honda will not replace or even contribute to a new transmission. We purchased this car for its reliability. This is not supposed to happen with a Honda!! My car still sits at Honda in Colma, waiting for a formal response to my complaint. Once I get it in writing, I will decide then what to do.

My new 2009 Honda Accord condenser was pierced by a rock while driving down the road and was damaged. The result, is that my air conditioner no longer works. Honda has a design flaw and refuses to do anything about it. The condenser is not protected at all. It sits right behind an air hole which is open to road debris. Who's to say that this will not happen over and over again. Honda wants to charge me $650.00 to replace my condenser. Not only should Honda replace my condenser at no cost, they need to recall and fix this common problem!

I filed a complaint about my 2001 Honda Passport that the driver side's rear trailing link mount rusted through the frame. I do want contacted, because I found that a federal investigator has been investigating this vary same issue on several hundred other Honda Passports.

I have an 01 Honda passport and while driving the car became uncontrollable to drive. I managed to stop the car before it crashed. I looked the whole car over and I found the driver side rear trailing link mount had rusted so bad the the mount broke free. Now the car has only 92000 miles. It was a vary scary moment for myself and my 4 year old in the back seat.

Since the frame rusted out no one can repair and they don't want to be responsible if their repair fails and this time someone gets injured or killed. So now I'm sitting on a really nice SUV that's worthless. We are out a vehicle and my wife and I depended on both vehicles. We will need to rent a vehicle or something until I acquire another vehicle. Our other car is an 06 Honda odyssey, so we love our Hondas and if Honda doesn't do anything to help us, we will never buy another Honda. It's like the Toyota trucks that Toyota bought back. Toyota made it right to their customers.

own a 2002 honda odyesse- had transmission replaced at 120k miles - 35 months later at 174k - now need a new transmission again-- honda replaced the 1st one - i contacted them and they said "to bad - I guess you have no luck with transmissions" then the guy laughed and said have a good day and hung up on me

time to go back to AMERICAN cars

We bought a Honda Accord SE 4cyl, model 2007 in Oct 2007. On July 15th, 2009 Winter Honda Dealer in Antioch, CA replaced the 2 rear brakes for the car. I took it back to the same dealer this year(May 2010) for a service. They notified us that the rear brakes are also worn out again. Meanwhile, the front brakes are not worn out as fast as the rear brake. I still have the original front brakes. The dealer said mechanics is functioning o.k. It is the brake pads' material. This car runs with 2 front wheels, they would assume the front brakes will worn out faster. However, my car is in the opposite. I called Honda Consumer Affairs, no one was willing to help me, or explain to me why my car's rear brake worn out too fast. Almost every year we have to replace them. I felt that the Honda manufacture is not honest about their product's quality.

1)I have a 2009 Honda Accord with 18,000 miles. In April, 2010 I brought vehicle in for regular maintenance with 16,000 miles. I was given an inspection report showing rear brake pads with 30% left. I inquired why such rapid deterioration. I was told by the service manager that the rear end of these Honda's are heavy and that I should have new pads put in at the next service. About 2 weeks ago I received a letter from Honda stating that there's a class action suit re: the rear brake pads. A form was attached which should be filled out with vehicle identification and attach receipt of payment for the new pads. Why didn't the service dept. address the truth when I was given the inspection report.

2) I brought my Honda in again on June 21, 2010 because the armrest is defective. It has many wrinkles in it and should be replaced. The service mgm. said Honda can't cover under the factory warranty because the damage is caused by an outside influence. I inquired why and was not given an explanation. While I was there I also reminded the service manager of the brake pad issue and Honda service not being honest with me. Mr. M, the service manager, did nothing to correct the previous managers comment regarding the reason for the brake pad problem.

I want the armrest to be replaced and I'll follow the instructions re: the brake pad issue when I bring in for service next time. I would appreciate it if you would look into this matter.

As far as I'm concerned Honda is losing its credibilty and needs to be told so.

Thanks for your time on these issues.

The sun visors put into the 2006 and 2007 Honda Civics are known to be faulty. When I called Honda, "Morris" admitted that the visors have been known to split in half at an alarming rate. When my first visor split, it suddenly and unexpectedly fell down into my line of sight, both startling me and obstructing my vision--while I was driving over 60 mph. This issue is a safety hazard.

I immediately made an appointment to have the visor replaced, but had to drive without a functional one for a few days, experiencing a few moments where I was temporarily blinded by the sun while driving. Also not safe. I paid approximately $85 to have the visor replaced and thought nothing of it until about 14 months later, the exact same thing happened. This is when I called Honda who, while admitting it's a known and continuing problem, refused to help in any capacity, saying my car was no longer under warranty. $85 x 3 visors = $255 Lucky not to have had an accident.

I originally sent this office a complaint against Honda when my window stopped working on a new vehicle. I explained that when I tried to get it repaired at a Honda dealership-they noticed the panel had been gone into on a new vehicle with 1000 miles and refuse to work on the window. I asked that Am. Honda investigate and replace the vehicle. [The driver window stopped working between the 9-14th. I purchased the vehicle while on vacation in Fl and had to take it to a Honda in FAYETTEVILLE, NC for repair. JR Martin-technician asked if I purchased it new cause the panel had been open previously and he didn't want to work on it cause it may not be covered under warranty depending on hat was done. I called Honda headquarters to register a complaint and request what I paid for a new vehicle.]

Gus never called back at that time I called him. He apparently authorized Braynt HONDA TO DO THE WORK. The motor was replaced. And a week after the window was fixed-it stopped working on Sat. 5/15. Thus, I'm submitted another complaint as a manufacturers' defect. Unfortunately, on 5/16 there was rain in Fayetteville, NC and I covered the vehicle with a tarp. the rain turned into a lightning storm and I had to go out in it to try to prevent inside weather damage. I continued to do what I did all day Sat, turn car off and on and engage the switch.

Finally, the window went half way up and stopped again. After a long terrifying time in the lightning the window went up. I called Gus at Honda headquarters [Mon morning] and said I'd be looking for a lawyer because now I knew why they went into the panel--the vehicle has a manufacturers' defect. And it reoccurs. At this point Gus keeps saying take it in for the window-when its the panel that needs to be replaced. Bryant HONDA -JR Martin, said he was ordering a panel and then denied saying it. 1.American Honda Motor Co., Inc. to ssign a representative competent at finding out how a new vehicle underwent work without a paper trail. 2 And one who has authority to approve all needed repair and cost without questioning warranty which shouldn't be a factor. 3.To repair vehicle to new condition and reimburse me for both weather damage to vehicle and the difficulty in getting this matter resolved to include covering vehicle in a lightning storm (which incidentally, took several lives in the are and destroyed homes; May 16 6000.00

2007 Honda Civic SI sunvisor has broken and Honda will not fix at their cost. I have seen many emails regarding this defect. I called the dealership where the car was purchased but they say at best I would still need to pay for all or part of the repair cost. I have any extended warranty but they say it doesn't cover the repair of the sunvisor. Honda publishes a service bulliton #08-023 describing the problem.

This complaint involves defective parts/manufacturing on the part of Honda Corporation. I own a 2006 Honda Civic SI. My clutch always had a problem getting into 3rd gear. Apparently this is a well-known problem among owners of this type of car, but Honda has refused to acknowledge it.

Suddenly at 67500 miles, the pressure plate in my clutch snapped, and I had to get the clutch replaced. Now I found out that the transmission was also badly damaged when this failure occured, and it grinds every time I try to put it into 4th gear, so I will have to get that replaced as well.

I was laid off for the first time in 40 years and Honda took my car in the middle of the night because I was going into 3 months overdue. I leased my daugher's car and mine and was a customer for years. This is the first time in my life that I was unemployed in 40 years and I will never do business with them again.

bought an '04 Honda Accord from an individual last year, and car has a salvage title. A few days ago the lights on the radio quit working, and I found on the internet that Honda recognized a defect in a circuit board and offerred an extended warranty from 70K to ten years for repairs. Because of the title issue, they refuse to honor the warranty, and I think that is a bunch of crap. The part was defective from day one and just because the car was in an accident, should they be able to get out of fixing the problem, or at least give me a new part and I can pay to have it installed?

Went to lease a car from HOnda; thay had a promission; no first month; no down payment; all they required was payment for taxes; lincense plate ect...with good credit. The dealer ship ran my credit; I issued my insurance;full coverage.I signed the agreement and was under the impression that my full coverage would be fine.... I was allowed to drive the car off the lot.

A month later received a letter re: lease agreement requirements;stating, inadequacy(car insurance). The Finance Manager at the dealership did not explain; that my full coverage was not enough and would be denied; becuase it did not meet their standards. The company is asking for $300,000 bodily injury.I contacted them June 2nd and informed them that my insurance agent sent them a copy of the binder; which they denied. That if they wanted their vehicle back; I was more the willing to return it.I as informed by customer service that the company wouldn't request the car back with the full coverage that I have...I would just keep getting letters from them in regards to.... I received another letter yesterday, June 8th stating thatI still have not met their requirements an as a result they may consider my account to be noncompliant and may find it necessary to terminate my lease agreement; although I have been making my payments as promised.

We have owned 8 Honda's from 1987 to 2006, and none of them have had the problem that our TWO 1999's have. The clear coat is peeling off our Accord and Prelude.

I have contacted the Honda corporation, our local dealership, and the so called local factory rep, who was just insulting. They want to do nothing!

If you search the Internet under 1999 Honda clear coat, page after page of problems will come up! Obviously there is a pattern.

I am tired of taking my car in to have area by area fixed, especially when it continues to peel everywhere!

WE NEED TO BAN TOGETHER TO HOLD HONDA ACC0UNTABLE FOR AN OBVIOUS DEFECT!

Thank you for listening!

I have a honda accord 2009 model and the gear shifting makes metal clunking noises. When I took it for service sine it is in my warrnty period twice they keep saying it is normal.I do nor hear this noise in any other car and I know that it is not normal. Kindly help me in this issue. Mine is a new vehicle and it stresses me because the gear locks sometimes and I am scared that it might hapen on the road

I have a 2006 Honda Odyssey that I purchased in June of that year. I had no problems with the car until a month ago, when the power steering went out and the oil began to leak. The cost to fix these issues was $840. However, upon further review, the engine block is basically gone and I now have to replace the engine at a huge cost. So now I am stuck with a car that is worthless, I owe Honda Finance still on 9 payments. I will have to go with a used engine with 30,000 miles and a cost of $4200.

I tried to contact Honda several times but they will not return my call. It is a shame that you spend this kind of money on a car and it does not even last for 4 years. I have had two Honda vehicles in the past for a total of 20 years and there hasn't been one day of trouble. Now, this has left me without a vehicle for weeks. Honda should at least offer some assistance on fixing these problems. According to the local Honda dealer, I am not the only one having these problems.

In 2004, my wife and I purchased a new Honda CRV. We loved the car. It never had an issue as far as staring up so it was an ideal car for a family with small children. We were unaware that Honda has a reputation concerning the A/C.

In 2007, we had to replace the compressor. I was upset but thought that this would last the life of the car. I was wrong. Now in 2010, we are having issues again. We have already replaced the several parts and still it does not work right. I would have thought that a company with the reputation that Honda has would have tried to resolve the issues with the A/C.

The next car that we purchase won't be a Honda. We spent $1,800 in 2007 to replace the A/C unit in the CRV. Now in 2010, we have spent $300 with more to come.

When I bought a car with Honda Dealership here in the City of Industry, I signed for extended warranty insurance. It will take effect after three years of regular warranty. Lately, I had a major repair issue, and they will not acknowledge the warranty. So I cancelled the extended warranty before three years is over. Now, Honda sent less amount than what I paid originally. Please help. Thanks. ($1600 = extended warranty, $961.49 = refund)

I have purchased Honda Jazz car DL 6C J 8121 from Honda Wazirpur, Delhi. After one month, I have given it for first service but after service, the mechanics put some white spots on the dashboard which are irremovable. The company calls me after every other day, but there is no response from the company. I haven't expected that much bad response from Honda company. From now on, I will not suggest the Honda brand because the service is ridiculous. I am really disappointed.

American Honda sold me a 2007 Honda Odyssey with known defects involving the transmission torque converter. Defect spans the 2005-2010 model year Honda Odysseys. Honda addressed the issue by issuing a technical service bulletin. Bulletin 09-053 was dated on July 14, 2009. The repair procedure outlined in the bulletin is not resulting in a sustainable repair. Honda has not addressed the issue further and continues to build 2010 model odysseys with this known defect.

I filed Arkansas lemon law case. Case denied. Vehicle continues to have the torque converter judder. Honda representative at arbitration requested another attempt to minimize judder (not repair).

My 2002 Honda Accord with 68,600 miles is in need of a new transmission because these cars are known to fail at low mileage. It is well-documented on other websites and the fact that there was a class action lawsuit in which Honda had to extend the warranty to 7 years or 100,000 miles on the transmissions.

Honda is only willing to pay 25% of the repair but I no longer trust Honda. They built an inferior product, what makes me think they have good mechanics and a reliable, long-lasting replacement transmission? Well, when the transmission really went haywire, I was on the windy, mountain road (Ortega Highway) and I braked going around a curve and the car jerked real bad and when I accelerated it wouldn't go.

I tried again and then it went forward but it revved really high for the entire trip and the car would not perform in reverse. It was very scary going up that road with the car jerking and lurching and not sure what the heck was going on.

I have a 2008 Honda Pilot. Every time that I go up to a hill, at 50 or more miles, I smell gases from my scape system coming from the air condition with all windows and vents close. When this happens, I need to open the windows and ventilate the area because the odor is too strong and novice to our health. We have been, for almost a year, giving complaints to the dealer but they cannot resolve the problem. They say that Honda America knows about the problem but they don't have a solution for it. This is an expensive vehicle and smells like a junk when this happens. I will like Honda America to contact us to see what are they going to do with this situation because Honda De San Juan does not give me a solution for this.

My Honda Odyssey 1999 has only 135,000 miles and already has a transmission problem. We took it to couple of mechanics and they informed me saying my transmission is done/dead, while having a good record of service. The transmission is 95% dead. Car only runs 5 miles per hour. The speed change is gone. I hear you guys have a recall on Hondas, and I would like to know if my Honda is qualified for it. Please let me know.

2005 Honda Civic LX fuel door opening failure. Multiple examples of this defective part are on the net and I have been quoted $250 for the repair by a local Honda dealership. I have to now gain access through my trunk to release the fuel door to obtain gas.

I bought a used 03 Honda Civic Hybrid in 05 from the dealership with an extended warranty. Under the warranty I had numerous problems. I had the IMA battery replaced, a new transmission, a new catalytic converter, new motor mounts and several other warranty covered parts. Only a year later, just as the warranty expired, everything needs to be replaced again. Honda says, they won't cover it because the warranty is expired.

I was told that if I had paid out of pocket, then the catalytic converter and transmission would have a warranty. But since it was paid for under warranty, there is no warranty on the new parts after my warranty coverage expired. The transmission has only been in my car for under a year, and the catalytic converter for under 2 years. The problem is with the manufacturing of the car. There are hundreds of other people with the same problems and Honda wants to take no blame.

2009 Honda accord lights dimming every 20-30 seconds at night. Driving ,sitting still, doesn't matter. Had a guy violently whip his car over last night on my way to work. Must have thought I was flashing my lights at him. Very unnerving.

People getting perturbed when I am behind them or coming toward them. It's like I'm flashing my lights at them. Taillights also do this. Dealer service says its a normal characteristic of the car. I've own a dozen cars, never seen anything like it. Despise driving it at night.

I bought a 2006 Honda Odyssey brand new in 2006 and received the three year, 36,000 mile warranty with it. I had very few complaints about my vehicle within my warranty period but I did have one nagging issue. When I would drive my vehicle for longer distances, usually over 30 minutes, I would sometimes notice a whining or humming noise from my engine. It didn't matter the weather or the temperature outside, it just kept happening.

I complained about it, starting at 20,000 miles and continued complaining about it to the dealership past my warranty running out. Each of the five times I complained, I was turned away because the noise was not able to be duplicated. After my warranty expired, I took my van in for an oil change and once again complained about the issue. This time, interestingly enough, they were able to diagnose the issue as my power steering pump needing to be replaced because my fluid was contaminated. Because I had previously complained about this issue, I told them I did not feel responsible for the issue and wanted it to be paid for under warranty.

The dealership was unwilling to help and told me to contact Honda. I was assigned a case manager through Honda and after several phone calls and repeated attempts to receive 100% assistance, they paid for the entire repair minus $130. I did not appreciate having to pay the money but did and had the pump repaired October 28, 2009. I have had no issues since until March 15th, 2010.

Less than five months with a new pump and I was driving home from work, about a 30 minute drive and the noise came back. I immediately contacted the dealership who told me to bring it in. I continued to hear the noise on the 17th and also the 19th of March. I took the van into Boyland Honda on March 23rd at 4:30 in the afternoon and they looked at it free of charge. What they told me astounded me. My power steering rack was now leaking and defective and needed to be replaced. This was at a cost of $1565 plus taxes and applicable fees.

I immediately contacted Honda. Again, I was assigned a case manager, Gus, who I explained the entire situation and the diagnosis too. He told me he understood my frustration and would contact the dealership to see what could be done and that I would hear back from him by the 31st of March. Today, March 25th, I received a call from Gus telling me that Honda is unwilling to pay for the repairs because my vehicle is outside of the warranty period. I told him I did not understand and wanted to escalate this issue. I talked to his supervisor, Whitney P, and she provided absolutely no assistance, only attitude. She told me the vehicle was my responsibility and that I had to pay for maintenance issues, even though I have complained about this from 20,000 miles on. I asked for her supervisor's name, which is Anna, and could get no further information from Whitney. In fact, she couldn't guarantee a phone call back from Anna because, "She has other responsibilities within the department."

I have discussed this issue with two other mechanics who have both told me that the contamination that was seen back in October was not my power steering pump failing, it was actually failure of my power steering rack. They both have told me that the dealership put the new pump in and when they flushed the fluid, it masked the real issue for about 4 to 5 months until my rack started to leak. I am now driving a vehicle with a faulty power steering rack, causing undue wear and tear on my power steering pump. At any time, the power steering rack could fail causing my steering to be hard and potentially cause my tie rods to break. This will leave me stranded, potentially in the middle of nowhere since I live out in the country. Additionally, I am being asked to pay $1500 for a repair that could have been diagnosed back at 20,000 miles, well within the warranty time frame.

The customer service person, Julie ****, is the worst manager to talk to. She is very ignorant, insensitive to customer's needs, useless, unhelpful. I called her to report a problem which is a long story. My van is under warranty and I have been having issues with my Odyssey van where a local Honda dealer damaged my van while attempting to replace the steering column but I did not know that until the airbag sign started showing up recently and I took it to another Honda dealer. They said that it was badly damaged and more things had to be replaced because of it. I was so upset because all this time, I'm driving around with my little kids not knowing that I was very unsafe in this van all along!

When I called Julie **** who is supposedly the case manager, her attitude was like, "Oh, well, that is just too bad!" I couldn't believe it! I was so disgusted that I immediately made a complaint out to BBB and I will continue to let as many people as I can so a problem like that doesn't happen to those Toyota customers. I think Honda is also waiting for devastation before attempting to rectify any situations! It is unbelievable!

I could have been in an accident with my kids and the airbag would not have deployed on my new van which is still under warranty because of the extensive damaged done by the previous Honda dealer and the only reason how this new dealer found out was because I went to show why this airbag light kept coming on and off. The damage/cover-ups by the previous dealer makes me not want to ever buy Honda again and I would never recommended anyone to do so, also!

Thank you for the attached information you sent related to the extended warranty on the affected Honda Vehicles. I was especially interested in the court ordered settlement information about the added coverage to 109,000 miles and 93 months. I was specifically told by Wayne in Customer Service that American Honda sent notice to customers of this additional warranty coverage to 93mth and 109K (Go back and listen to the recorded conversation). In addition, when I started talking to you on Friday, you reiterated that information as well. Obviously that was incorrect. We never received any information from the courts or any law firm regarding this extension. It's disappointing that American Honda didn't think enough of their customers to issue a letter of their own to notify customers of this extension, especially owners who hadn't previously had work done. This would have been huge for us.

Regarding the warranty extension on the transmission, in general, you mentioned that had there been no warranty extension. You would not have offered any assistance at all. What you fail to mention and realize is that Honda offered the warranty extension because they admitted that their transmission design and manufacture were faulty. Thousands of owners were having premature problems (as proved by the class action lawsuit) especially in the Odyssey primarily because the transmission wasn't durable enough to handle normal stress on such a large vehicle (at the time the largest consumer vehicle Honda made). They certainly don't extend warranties out of the goodness of their heart. The warranty was extended basically due to their poor engineering. In addition, the problem with the transmissions continued well after the 2001 model as well.

On the fact that I didn't use the dealer for all of my service, I want to mention that I like to use word of mouth and customer referrals to help me determine where to have things like car service done. I simply haven't had anyone ever tell me to use the dealer for service. In fact, I have had people tell me to stay away from dealer repairs because their service advisors are very impersonal, the repair costs are astronomical and the quality of work is just marginal. I myself have found this to be the case with dealer service repairs. The next time you are at Carson Honda, take a drive down to 420 Anaheim St in Wilmington. The mechanic there is simply the best Honda/Acura mechanic I have ever used. He has fixed things that the dealer couldn't or wouldn't fix and his prices are more than competitive. He does the best brake job as well. He's done some minor repairs for free. I have referred this guy to at least 5 of my friends and coworkers who swear by him too. He is a former employee, a Honda certified mechanic.

I am now at the 11-month mark with on 2008 Honda Civic. Driving it gave me headaches, made me dizzy and nauseous. The dealer was negligent in solving car under warranty. They are now ignoring me and the situation. I just had testing which shows low oxygen, 21.3, 21.2, and spikes to 25, and down to 18.5. I can not drive the car without getting headaches, dizzy, etc. To date, nothing has been resolved.

Our 2001 Accord's transmission died last Saturday. The car has fewer than 70,000 miles on it. The problem is clearly in the manufacture, as is witnessed by the class action suit that Honda settled with 2001 Honda owners. We fell outside the time period but feel that Honda should step up as this is our third Honda vehicle, and we have had it serviced on time and always at the dealership. We have to pay upwards of $1,400 to replace the transmission.

I purchased a new 2003 Honda Accord from Weseloh Honda in San Juan Capistrano. In March 2006, after less than 3 years and with only 33,000 miles on the car, my transmission completely failed on me. The car had to be towed to Fladeboe Honda in Irvine where they replaced the transmission but told me the new transmission came with no warranty.

It is now March 2010, and I am now experiencing transmission problems with the replacement. It hasn't failed on me completely (yet) but I am having issues while the car is in reverse. I was told by DCH Honda in Temecula this past weekend that the cost for replacement parts and labor will be between $1,000 to $3,000. When DCH tried to pull up my vehicle history in their electronic records database, they could find no historical record of my original transmission replacement. Hmm...

Fortunately for me, I save everything and have all the paperwork documenting the original repair. DCH has offered to "try" to get assistance from Honda to cover the cost of the parts but they offer no guarantee. The labor, which alone will be close to $1,000, I am told will definitely be all on me.

Really? Because it sure seems this problem is widespread and perhaps Honda should have long ago issued a recall on their transmissions.

I purchased a new Honda ATV 400 AFT. At 73 miles and one year later, Honda replaced the clutch and all other parts. In Nov. 2007 and 387 miles, they replaced the same parts, but this time I had to pay for the labor. Now two more years have passed and a total of 883 miles, this same problem has come up. Honda refuses to do anything claiming it is normal wear and tear. Is there any help out there? Thanks.

There is a technical service bulletin about tire wear on the rear of Honda Civics caused by control arm failure which in return cups and chops tires to the point of steel belts showing through in less than 10,000 miles on a brand new car at the time. I have 35000 miles now, complained to Honda of America and they will not help me fix this problem. I am a certified NYS emissions and safety inspector and I have serviced and inspected 1000's of cars and I know that this is a safety issue. I bought the car new and shortly after I ended up driving 400 miles 3 times a week for the first 12000 miles. I had the oil changed 4 times, tires were rotated at 7000 miles, and none of the service techs noticed the severe inner rear tire wear that was there.

By 14000, I knew something was severely wrong like a wheel bearing but it was the tires in the rear. I had 4 new 40000 mile rated touring tires, had the alignment checked. Nothing at Pep Boys was seen wrong but the service manager said the car has to much camber but it can not be adjusted. He said call Honda which I did. They wanted an alignment check which showed I did not hit anything. Needless to say, the car is at the Honda dealership, been there for 2 weeks and they have no way to fix my camber without aftermarket camber kits. I called Department of transportation, Better Business Bureau and the Attorney General. They, at Honda, need to find a fix to this issue before innocent people that don't always check tires could have blowout and possibly die.

I read the description of problems on unintended acceleration with cars stopped at an intersection, viz "The car, when stopped at an intersection or stoplight, will without warning, feed an unprecedented amount of gas to the engine. The car jumps forward like a bull waiting to get out of the gates. I have my foot on the brake when this happens so I know I am not stepping on the gas. Even with my foot on the brake, the power of the engine dominates the brakes. The dealer could find nothing wrong."

This has occurred with our two Honda CRVs and only in the summer time in the exact same as described above. The dealers never found any problem and even writing to Honda HQ resulted in a phone call advising there's no other reports like this. Yet, when we rented a Honda Odyssey in Florida, the very same event occurred. Any other Honda owners with this problem?

I bought a Honda passport a couple of years and have been having problems. I took it to the dealer where they informed me that it was an Isuzu and I would have to take it there. I am very disappointed, I bought the vehicle based on it being a Honda. I have been having a lot of problems and am not financially able to deal with this. This has been a tremendous burden and stress. I no longer want the vehicle but cannot afford to replace it. I consider this misrepresentation and basically fraud.

My 2003 Acura TL 3.2 suffered a complete failure of the transmission requiring more than $3,000 in repairs. It has under 71,000 miles on the car. This same car was subject of a recall for the same transmission problem before I bought it (used, Acura certified purchase in 2005). Research indicates there are many cars of this model and year with the same problem. Sometimes Acura will help fix the problem, sometimes they stonewall the consumer citing work my non authorized mechanics. In my case, I'm paying $3,000 plus for repairs on a car with relatively low miles and an established manufacturers defect.

I paid to repair the car at an Acura dealership. Acura made an $1,800 contribution (they said) to the repair, refused to do more, stonewalled me on speaking to a supervisor other than Brigette. She admitted no fault and at one point asked me to fax all records of maintenance on the car (fax no email) though I suspect this may have been a ploy to negate any contribution to the repairs. I refused to do this. Really arrogant customer service.

Honda company in Melaka, Malaysia is horrible. My dad owns a Honda City. The car has problem with the air conditioner. The full level (level 4) is just like my Toyota Altis AC level 1. The sad part is, he actually sent to the Honda workshop. He was told this model has problem with the AC. Just face it. This is cool enough! Ridiculous! Honda, my foot! I will never tell my friend to buy a Honda! Stuffy car! Sauna car! Crazy lousy car! Each time I sit in the car, it drives me crazily hot!

I have a car with only 1800 miles and is 45 days old. I was driving and it seems that I had a flat. I pulled over and stopped the car and found that both front tires were completely bald and torn up. Honda is saying that the suspension has gone bad and it is probably because of me hitting a pothole or snow. This explanation does not make any sense as the damage to the tires and alleged damage to the suspension is too severe for me not to have noticed it.

My 2000 Honda Accord had a transmission replaced by Honda at 59122 miles on 11/2/2004, replaced at Frank Ancona Honda in Olathe KS. It was a wonderful client relations and good customer/maintenance service. I was totally satisfied with the service provided at the time.

This car now at approximately 120K miles is experiencing the same issues as prior to the first transmission replacement. I have requested diagnostics and was told that it needed replacement from the local Honda Dealership and was refereed to Honda Corporate for review. Replacement has been denied by Simon. I requested a further review by somebody else in authority above him, and will not be contacted by anybody other than Simon, who now will not return my calls.

In 2007, a warranty extension was indicated for this class action suit. Although I was the registered owner of this same auto with a transmission already replaced once by Honda, I did not receive the notification of the warranty extension nor did I receive any word of potentially needing corrective action. As is stated in the warranty extension which supersedes 02-062 dated October 1,2004, there have been a significantly higher than normal number of defects in material or workmanship in these transmissions that could cause premature wear or failure. It seems realistic to expect that a replacement Honda transmission will last at least as long as an original Honda transmission purchased with the original warranty.

Since when is a consumer to expect to purchase a Honda and simply think of it as disposable? I have cared for his Honda as I have all previous vehicles, regular oil changes, etc. The car is rust free, and in great shape, interior and exterior. I would like to know what action can be taken to require Honda to replace this second bad transmission!

With only 123k miles on this auto, and the care I have given it, I should be able to enjoy this car for another 75-100k miles. Please let me know what else you need to pursue this process, and I do appreciate your time. It seems that Honda has become a big corporate bully with little Simons at the front line. There must be others out there experiencing this same issue. I also own a 2007 Honda Civic and am very skeptical of Honda corporation and Client satisfaction at this point. Please advise. Thank you again for your time.

I have an Accord since 10/2008. My complains continued since purchasing the car. Its auto transmission sometimes is missing in gears; the steering wheel and pump clicking when turning, when a noise coming from engine (solved by replacing the steering pump and the steering column) and clicking in the brake when pressing either when go a head or stern. The door's rubber seal was not fixed properly and air sound coming to interior when driving, and more. I deal with Honda Motors from since 2000.

The main problem now is the brake sounding is not overcome! Too much money, I have spend to rectify the problem! The car is still 40000 km, when it reached 15,000 km, the rear brake pads were replaced. (But there's still sound!) When it reached 35000 km, all the brake system was cleaned, but it's still noisy! When it reached 40000 km, they replaced, again, the rear brake, but it's still noisy. I want somebody to solve my problem. What happened to Honda! Why is it like that? Korean cars are cheaper and more comfy than HONDA. I don't like my car and I want to change it!

I am putting this issue up on Web after 4 months of unsuccessful attempt to make Honda India to listen to me and to fix the problem being faced by me.

I bought a Honda Civic in month of Jan 2009 from Ring Road Honda Gurgaon, India. I noticed that there is a humming sound coming from the tires. Initially, Ring Road Honda Team confirmed that the issue with tires and said that it was a manufacturing defect in the tires. . They made me approach Michelin the tire manufacturer who also agreed that there is a humming sound and as per him, it was due to none rotation of tires by Ring Road Honda. There are backups with me to prove my point. After a lot of visits, both Michelin and Ring Road Honda changed their diagnosis and stated that there is no Humming sound!

I raised my complaints many times with their 1800 number but no solution. I also spoke and met the service head at Ring Road Honda Gurgaon and even he did not keep his promise to fix the issue. I continue to face the issue and hope for proper diagnosis has been done. Also, I hope there is no defect with the shocks of the car.

Hopefully, Honda will now wake up and call me and fix the issue otherwise, I will take this issue to Consumer Court. What I feel bad is complete apathy from Honda to even look into the issue, leave alone addressing it. There is no escalation matrix and no agreed or stated TATs. So much for a company which has devoted more than 4 pages on customer satisfaction in their CSR reports. Sad! I am posting my complaint now on International Sites and hope it will come to attention of their Global Team.

Summary of the problem:

1) I purchased a new 2005 Honda CRV from Goudy Honda in 2005.
2) I have regularly maintained the vehicle at Honda Dealerships.
3) For approximately the last two years, the vehicle has repeatedly failed to start after having not been driven for an average of a 2-3 day period.
4) This occurs on average at least 2-3 times per week.
5) I have received numerous jump starts from Honda Care, as provided for in my warranty. After getting the vehicle jump started, I drive it for a while to recharge the battery (usually about 15-20 miles or more). Within approximately two days, my vehicle will not start.
6) In addition to the jump starts from Honda Care, I have had to jump start the vehicle on my own on several occasions.
7) I have taken the vehicle to Honda, explaining the issue, numerous times. I have been told either that there is nothing wrong with my vehicle, or that I need a new battery. I am now on my 3rd battery. The problem persists. I do not think all three batteries have been defective.
8) Other than changing batteries, I have repeatedly been told that I "don't drive enough. " Well, the car has more than the avg. miles on it, so somebody sure is driving it!
9) Honda charges "diagnostic" fees, ranging from about $90.00 to $110.00. Although the diagnostic fee would be reimbursed IF they find a problem, I am repeatedly told that they cannot find anything (or they simply change the battery).
10) One, the car was driven every day, Monday through Thursday. I parked my vehicle Thursday afternoon. Friday morning, the car would not start. Another week, I drove 5 days and 4 of the 5 days, the car would not start.

11) My attempt to resolve this matter by contacting American Honda was an absolute joke. The resolution I was seeking from Honda was that, because I have taken it to the dealership more than 5 times (5 documented, other times I took it in they would not look at my car unless I agreed to pay another diagnostic fee, for the car they could not fix in the first place), that Honda cover the diagnostic fee and try to fix my car. Simple as that. I was told they would not do this and to contact the dealership, which I clearly have done many times. When I asked just how many times they expected me to keep paying their diagnostic fees, I was rudely interrupted and my question was not answered. The impression I got from American Honda was basically this:

"Yes, Honda Consumer(s), please spend $31,000+ on one of our cars. We know you will spend twice what other "similar" cars cost, because you are under the impression that a Honda will last for several years. But just to be on the safe side, go ahead and get our extended warranty, too. Oh, and when your car only runs for about 24 mos, and the extended warranty does nothing for you because we cannot find a problem and our only solution is to keep charging you fees to do nothing, don't bother to contact us, because quite frankly, we could not care less about you or your concerns, and we will do absolutely nothing to help you; we will not even allow you to bring your vehicle back for the same problem that was not resolved by us the first 5+ times you brought it to us, unless you want to keep paying our fee for us to continue to tell you we can't find any problem. We know that your life is impacted almost daily by this, but we don't care. We are laughing all the way to the bank. Oh, and as an extra thank you, Honda Consumer: Please enjoy your two-ton paper weight."

Impact of the problem:

1) This is the first new car I have owned. I bought it because the used car I had was not reliable (it was a Honda, and was costing me quite a lot in expensive parts and repairs), and I trusted that a new Honda would be dependable for many years.
2) Making the almost $400 monthly payments has been a sacrifice for me, but at the time of the purchase, it made good financial sense, since I was under the impression I would have a reliable car.
3) Now, I have a "new" car that I clearly cannot depend on, as I never know from one day to the next if it will start.

4) I have lost income due to the car not starting, as well as time.5) This situation has created much aggravation for me. Imagine having to get up two hours early to walk several minutes to where your car is parked, to see if it starts. Since it usually doesn't, I then spend a good part of the morning (or whatever time of day this happens to occur at) getting a jump start.

Bottom line: if you are thinking about buying a Honda, please understand that you may take out a five or six year loan for a car that will only run for two. You will still be responsible for paying off the balance, even if your car only runs for about 24 months or so. If the first failure occurs after 32K miles, as mine did (although I was still within the 3 year warranty period, I had exceeded the mileage limitation), you will have no recourse. Even if you have an extended warranty, as I do, it will do you absolutely no good if Honda is "unable" to find a problem with your car, and you are unable to continue paying diagnostic fees for nothing, or simply see no point in continuing to do so. As for Honda's ascertain that I "don't drive enough", consider this: If this it is really true that a Honda will not run if it is not driven for two days straight, you will want to reconsider buying a Honda if you are, or ever plan to be:

1) a stay-at-home parent
2) a student
3) someone who works from home
4) someone who may be sick for two or more consecutive days
5) a person who may one day retire
6) a person who may at some point be unemployed, and not able to keep filling the tank just to drive around in circles, to keep your new car running!

7) A person who does not drive every day of the week!

American Honda, in light of what is currently all over the news about the auto industry, and considering our current economy, this is a really bad time to treat a customer this way. You should be ashamed of yourselves!

To everyone else, you have been informed. Now it is up to you to decide what risk you want to take with this company, and with your hard-earned money!

I was driving on the freeway at 70 plus mph and all of a sudden without warning my car went from 5th gear to 2nd gear. The car jolted and I hit my head on the back of the seat. It scared the daylights out of me and then it went back into gear like nothing happened. After I got home and turned off the car and then turned it on again the light for maintenance came on. I tried shifting from park to drive to reverse and it kept getting locked in the reverse gear when it was parked. I tried calling the dealership since I purchased my 03 Honda Pilot, which was used on August 05, and when I looked on internet the transmission was recalled April 04.

I called the dealership where I purchased car to see if I could get any paperwork done on that recall. He stated that they didn't have any work on it being repaired but they can only sell certified Hondas so the recall was completed. He gave me a figure of $4700.00 to get a new transmission. Thank God nobody was tailing me as there would have been a serious accident. I've been on the internet and there are lists of complaints for the same year and there have been complaints as recent as February 2010.

Well here's my story. I had a 2002 Honda Civic Ex, I bought new. On August 31, 2003, I left my home and a block away from my home, I had an accident. That night it had been raining and I looked down for a moment. When I looked back up, I had made it to the edge of the road where there were several mailboxes and past them was a large drop-off ditch. I jerked my car and it slid into the mailboxes hitting my car on the passenger side door and car proceeded to flip from what was said it flipped anywhere from four to five times.

While flipping, my seatbelt released me and, not to mention, the airbag never deployed. I was slung out of my car about 40 to 50 ft from where it landed face first in the highway. I was LifeFlighted to our hospital. The injuries I received from my accident were a hip fracture on my left hip, a fracture on the front and back side of my right hip and pelvic fracture to my right. Now for the top, my left arm was 3/4 of the way almost amputated where while spending over a month in the hospital, I went through 6 surgeries. I was not able to have a cast on my arm from where it was also broke on the upper part. I had to have the outside bar placed to keep my arm together. I received plastic surgery on my under arm to cover the whole of no skin where the seat-belt had ripped and burned my skin. I now have radial nerve damage to my left arm and limp wrist.

I now deal with this problem every day. I was put on disability from all of my injuries. Not to mention, I only had insurance on my car, not myself, I wasn't able to afford the physical therapy or the wheelchair I was told I needed. I filed bankruptcy the following year at the age of 25 due to over 100k in medical bills and past due bills I received from not being able to work. I'm sure my time has run out on my complaint, but then being a new car I was told I had no case. The accident and my injuries were my fault, so deal. I know everyone has a story or complaint. I just wish this problem with seat-belts and airbags could have been better known it could've saved me the trouble of ever buying a Honda.

I've bought a brand new Automatic Honda City- IDSI model in March 2007, from the only dealer in my area. Since day 1, I was having problems on the power steering mechanism of the car, especially when I turned to right. I could feel that the steering was too tight for me to turn. Therefore, I made a complaint to my car dealer and the Honda Service Center. The foreman and the supervisor kept telling me that there was no problem at all. This matter dragged on for 2 years. During this 2 years, the salesperson, foreman and the supervisor tried to convince me that was normal condition for Honda City model, because that model is designed using a mechanical system, instead of pump system.

I couldn't tolerate anymore, due to the problem getting worse. At last, I reported the matter to the top management. They sent an expert from HQ to test my car. Then he confirmed that there was a problem on the power steering system, and he made a report to HQ. Lastly the parts were sent to the dealer after 1 month and got fixed up. The problem was solved at last, without telling me the actual reason. Why? Were they trying to hide something? From that day onward, I totally lost confidence on the maintenance group from my area. They were hopeless and could not be trusted at all. I really do not understand why Honda company allowed such a lousy team in my area.

I will not have a second thought to buy a 2nd unit Honda car in my life again. Honda has really spoiled their reputation, if they continue to have such a low quality maintenance staff. To me, safety is my priority. I trusted the brand, but the back up failed me. I thought it came to an end, but another "nightmare" came again. Noise starting emitted from the wheels. I immediately lodged complaint to the dealer in January 2010. The same foreman was test-driving the car, and on spot he told me that the sound was from the tires.

Anyway, I just changed the tires in November 2009 (2 months ago). Therefore, I drove the car to the tire shop and complained about the matter. I was impressed by them was they immediately looked into the matter and tested the tires. The report was wheel bearing problem. I was shocked that how could the technician of Honda jumped into the conclusion, by hearing the sound only. I was so sad about it and I called the top management regarding the matter, and I insisted the car to be examined again by them. They got no choice but to arrange the date on 11.2.2010.

On early February 2010, my car could not start the engine due the battery failed. Actually the battery was fixed 11 months ago, and the battery was inspected in January 2010 during the general service. According to the job sheet, the technician reported the battery was in good condition, and water was sufficient. But, how could the battery water could be dried up within 6 days? What I could think of was either the technician told a lie, or my car has a new problem! The reputation of Honda really goes down to the drain. What can I do? Sell the car? Pass to another victim?

On July 12, 2009, my father was killed in a motorcycle accident in Subic-Clark Express Highway, Angeles, Pampanga, Philippines, while operating his new Honda Goldwing Model GL1800. There were several witnesses to the tragic accident. The motorbike wobbled, fishtailed, and went out of control. My father was ejected from his bike at the highway bend and was killed instantly. He was 53 years old. He was an experienced motorist and was never known to be a reckless driver or motorist. My father was a professional and highly successful businessman who enjoyed riding his motorcycles. He owned three other BMW bikes and he always rode with a large group of fellow bikers. My father purchased the Goldwing on May 20, 2009, which was shipped to Manila on June 9th with Chassis#1HFSC47L68A706070. To date no one understands how or why the accident happened on such a nice sunny morning.

My father died and left a widow and 2 children. He was a business owner and the impact of his death to us, his family, friends, employees was a huge loss of unimaginable proportion. The motorbike is a wreck. The economic consequence is significant. This left us, his children, having to deal with having to run his business. My brother, a highly accomplished civil engineer had to abandon his profession in Maryland, to support my widowed mother and run my father's business holdings. This is an extremely difficult time for our family, psychologically, emotionally and financially.

Let's start with my vehicle details. Vehicle ID: **. 2005 Odyssey Touring Model. Vehicle Contract # **. Let's start with what has happened to this Odyssey engine computer, or engine warning light last three years--two problems so far:

1) All services / maintenance of this vehicle are done by Diamond Bar Honda, now Diamond Honda at City of Industry since I bought this vehicle. Therefore, you can get all service details.

A little over one year after I got this Odyssey, the yellow engine light started to come on. I took it to Diamond Bar Honda, they just reset the light without doing any checking. They told me this is Honda-imposed standard procedure. A couple of months later, the engine light came on again so I took it back to the dealer. They found that the catalytic converter sensor was no good but Honda Care would not authorize to replace the defective part. Again, they just reset the computer and sent me away.

Another few months went by, the engine light came on again. This time, Honda Care authorized the part replacement. The issue: Honda is trying to save money at my and other owner's expense. I had to put up with this engine "light on" annoyance for three times! This engine light went on and off many times, wasting all my time back and forth to the dealer.

2) I thought things were okay not until the Engine light came on again, this time with big amber message stating "Inspect VSA" also. I stopped and restarted the engine, the light went off. On the second day, while I was driving at I-60, suddenly with no warning, both Engine and Inspect VSA came on again. And the car started to slow down considerably on the freeway.

The vehicle slowed down to less than 20 mph and did not respond to the gas pedal. I had to immediately pull my car to right side shoulder, almost rear ended by a semi-truck. This is absolutely downright dangerous and unsafe. I could have been seriously injured by this from driving at 65 mph and slowed too. Honda will not reimburse their engine computer malfunction. This is false advertisement of selling the expensive Honda extended warranty.

Sliding side doors stick shut occasionally. It's a potential safety hazard. I found a (almost) free and easy fix for the problem: Put the finger-tips of both hands in the upper door seam (toward the back) and pull outward toward yourself until you hear the weather stripping come unstuck. Door will then open normally. Keep weather stripping treated with silicone spray and runners greased with white lithium. Problem is solved.

Transmission issues worse after 2 manufacturer software updates and torque converter replacement. Honda of America extended the power train warranty to 60k miles but that is not enough. I have an expensive car that has been in the shop for 6 times, 2 days at a time where the dealer didn't even put me in a temp car while they "tried" to fix the issue. I have visited two different dealers to no avail.

This is a 2001 Honda Odyssey:The sliding side doors will intermittently stick shut for no apparent reason. This condition can and does exist for days at a time, until, again, without apparent cause, will suddenly cease and the doors will once again operate normally. I have seen advice in an internet chat room that says to disconnect the battery for a few minutes to "reset" the system. I haven't tried this yet, but will. It's my understanding that this is a long-standing and well-known problem with these mini-vans and should be the target of a Honda "fix" across the board. This represents, of course, a potentially serious safety concern as persons would not be able to exit the vehicle and EMT personnel would be greatly hindered in extracting victims of a crash.

My 2003 Honda Odyssey's transmission went out at 70,000 miles. According to my online research virtually all the 1999-2004 Honda Odysseys have faulty transmissions which go out sometime after 60,000 miles. They clearly were faulty and Honda clearly is at fault. They want to charge me $3100 for repairs. They need to replace the faulty transmission for me. Honda wants to charge me $3100-$4800 to replace their faulty components.

I currently own a 4 door, 2001 Honda Civic EX. One morning in the summer of 2009, I was driving home on the road I take everyday in the countryside & wanted to slow down well in advance for the school zone up ahead because there was a hill, when I suddenly noticed the car was accelerating by itself to well past 55 mph and I didn't have any foot on either pedals. I stepped on the brakes but the car wouldn't stop. It kept on accelerating like it was possessed & I didn't have anywhere to try & pull over, plus the car wouldn't stop either. Thank God, the school was already in session & the children were inside because I sped past the school at 65-70 mph.

I was scared to death because my turn home was coming up and I remembered thinking, "Is the only way to stop this car to crash " I forced my foot on the brakes as hard as I could and the speed extremely slowly started to go down but not by much. I could feel something still trying to accelerate pushing the brake forward, so I quickly turned right onto the intersecting street at about 35 mph, swerved the car to the right, off the road and immediately turned off the ignition, without even putting the car in park. With the engine off, I put the car in park. I was scared to death and took a long time to catch my breath and think about what just happened. I wasn't far from my house, so I thought maybe this unintended acceleration was over.

I attempted to start the engine while staying completely in park and with my emergency brakes on just to see what happens. Right when the engine started, the car sounded like I was getting ready to start a race, as if my foot was on the gas pedal, which is what manual cars can do in the neutral position. Thank Heavens, my car was still in park or else I would have gone straight into a pond. What a disaster that would have been with the property damage, etc. I immediately turned off the engine and called my brother. He told me to try and start it again so he could hear the acceleration noise and sure enough it was still there. I waited for him to show up and of course, the moment he got there and we tried starting it again, it disappeared. I was terrified, I didn't want to get back in the car while it was in motion at all. I just kept replaying the image of my speedometer accelerating past 60 mph as I was trying to stop the car over and over again.

Until this day, I still see that image; especially, when I'm approaching that elementary school. Sadly, I still have the 2001 Honda Civic EX because I had barely bought it in 2007 and had finally started driving it in 2008. It's my only means of transportation because I'm a college student. I am still horrified today that I always glance at my speedometer, especially when my foot is off the gas. As a consumer, I wonder what can be done. What caused this to happened? Will it happen again? What if there are children in or near the car the next time it happens?" I have many more questions and concerns, just like those who have experienced this in any car.

Our leased Honda was not turned in on time (July, 2008). We had purchased a Saturn and they took the car. They failed to return the Honda on time and we were charged an extra month and late charges. We finally got Saturn to pay this charge but Honda lost the check. The salesman at Saturn could not access the check (going through a divorce) but gave proof (a bank statement showing the check cashed by Honda, which we have).

Honda would not accept this and put us in collections. All papers were faxed to Honda Financial, but they would not accept this. They claimed it would be too much to look up the payment. We argued back and forth and cannot understand why they could not track the payment as we had the proof and date it was cashed and the correct amount. The salesman from Saturn could not get the check although we tried to get him to cooperate. It was a certified check.

The last representative from the collections agency assured us that they would kick this back to Honda.

We heard nothing for a few months and then went to extend our home equity loan and were turned down due to this lien on our credit report. We had no choice but to pay this charge again ($457.64). Honda now had two payments for this account and our credit is bad. They assured us that this lien would be taken off once they processed our payment, but it was not. We are still waiting, after calling them again. So our complaint is that our credit is ruined and Honda collected twice for this claim. We have all proof to show you. We would like our money back and the lien taken off our credit.

The transmission on my Honda Civic 2002 completely went in November 2009. I had 98,000 miles on it. I did oil changes every 3,000 miles and took good care of that car. The transmission just went without any warning. It cost over $3,300 to have a rebuilt transmission put in there, and I had to rent a car for over 2 weeks for $500.00.

I called my Honda dealership, and they said that was not a safety issue. I could not believe it. I went online and saw many complaints about Honda transmissions failing. I then saw that there was a lawsuit for transmission failures on Honda Accords and Odysseys, but not for Civics. This is so wrong. I had it fixed, but I will never buy another Honda.

I have a 1998 Honda Accord V6. It is dark purple in color. We purchased this car 6 years ago and about 6 months ago the clear coat started to peel away on the roof and around the edge of the trunk. Since mine started doing this I now notice Honda Accords around the same year every where that are doing this! Some are much worse than others. We took our car in to a body shop for an estimate to see how much it would cost to have it repaired. The paint guy told us that in '98 Honda started using a clear coat with a different base and since then this has been a major problem they see time and time again.

After speaking to him, I then took the time to write Honda a letter concerning this problem. I told them how much we love our Hondas, that this is my second Honda I have personally owned, that I come from a family who drives Hondas and planned to give this Honda to my daughter in 3 years and then personally purchase a new Honda. However, I would not feel comfortable purchasing a new Honda if this was going to be the outcome of the paint job on Hondas. I figured such a reputable company would not want cars looking this bad driving around as advertisement for their company.

Five days later I received a call from a rude customer service rep and was told because there is no recall, they can not help me! In my letter I said I can not stand behind a company that will not stand behind their product and their customers. She said that is my opinion. I told her to google "Honda Accord paint problems" and you will see that it is not just my opinion but the opinion of almost every Honda Accord owner in or around that year of Accord. Needless to say, I will not be purchasing another Honda made vehicle. I know there is not a recall on them but maybe there should be!

I have a 2006 500 Rubico Canadian addition. This unit has 200 km on it and I have had it for over three years and it sits in my garage. I have spent over $1,000 in parts, labour and gas travelling back and forth from the dealer. No one including Honda themselves can tell me what the problem is. Their comments are to just leave it there again at $85 an hour and we will let you know when we know. By the way, I will pay for the parts that they test and replace.

All local dealers have closed because of poor quality products. So I must trailer this big back and forth to have it looked at. This unit does not run! I can't get hurt on it because it does not go anywhere.


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