Honda

The steering in the Honda Accord 2012 with alloy wheels is extremely hard and very, very uncomfortable to use. I made a complaint to the dealer, and they said the steering hardness is because of the alloy wheels. And I tried changing the alloy wheels to normal wheels, and to my surprise, the hardness is still the same. It does look like I will get a solution for the problem, unless the matter is escalated to the Honda Motors corporation. I did not expect this sort of steering from a company with such high reputation. This has greatly reduced my impression about the quality of Honda cars.

I have a new Honda Accord 2.0 VTI-L purchased in Aug. 2011. Until now, May 2012, mileage is 1,5000 km plus. I found the car key remote control button (unlock button) paint has peeled off. My car had maintenance in Honda service center already 4 times. I have made feedback to Honda customer service center my problem. They gave me the answer it's under wear and tear. I'm dissatisfied as this answer for me due to the car being just half year.

I have a new 2012 Honda Jazz Hybrid in my ownership. Overall, I am very satisfied with the car. But after the maintenance at 15,000 kilometers, the oil in the engine was replaced in one authorized Honda Israel service. After oil replacement, I just haven't recognized my car responses. Also, the fuel consumption has increased a bit. In the service manual, it is suggested to use Honda Green Oil for all hybrid cars. The C/N is 0282P99S4LHE. Instead of this oil, they put inside C/N 0282P99G4LHE and they claimed that Honda approved this replacement. That's the same answer I got from a local customer service agent. My request to put Green Oil wasn't successful. They told me that there is no Green Oil in stock and I have to order it 4 weeks before the next service on 30,000 kilometers. My question is what I am supposed to do in this situation? Thanks in advance.

My son was in an accident on 1/16/12, got hurt, went to the hospital. He has a 2003 Honda Polet and hit the car in front. A lot of damage was done to the car and it was a 3-car pile up. He was hurt - all of his mouth and head. I want to know why the air bag didn't go off. He was driving at the speed limit of 40 and sneezed for a split second, and found himself behind the car in front. Please let me know why the air bags didn't go off.

I live in Baraut, U.P. and I purchased a Honda Activa from Subhan Sai Honda Najafgarh in Nov. 2011 (no-**). After 10 days, there was a problem with that engine and I informed our nearest dealer in Baraut but there was no action taken by that dealer. After that, I informed Mayapuri Honda dealer (because my local address is near, by Mayapuri). But after 15 days, that dealer had taken action and he changed some parts of the engine and I paid 3000 Rs for that. Now, again, I am facing the same problem and my Activa is at my home (Baraut). The local dealer is saying, "I will not do anything; you will have to take it to the same agency where you purchased from." This is very difficult for me because I am working in Gurgaon. How can I take it to Najafgarh from Baraut? My concern is that if there is any problem, then the local dealer should take the responsibility as he is a family of Honda.

Please note that I have a severe problem with my car, although I requested many times to check the sound that I've always heard from the first day I've purchased my car. And during my last service, I asked formally to check for this sound which has always repeated and asked them to mention it in the car job, and finally, they told me it is a small spare part that needs to be changed and it will cost 7,000 EGP!. How come I have to pay for an item which causes the problem that existed since the first day I purchased my car. Please, I need your support as I already did escalation in Honda Egypt, and no one even tried to call me.

I am a very frustrated owner of Honda Accord 2.0 VTi-L, Full Spec, VTEC with plate no **, registered in Penang, Malaysia. I've been maintaining my vehicle in your service center namely KAH Motor located in Sungai Pinang, Penang, Malaysia. Six months back, I had complained about sounds from the bottom of my car bonnet. The service engineer helped to check, but could not find the root cause of the sound. I'd sent my car for checking for 3 times during the past 6 months, no results.

Finally, a month back they told me they found the cause. But, the spare parts need to be ordered from others. They said they'd filed a complaint to Honda HQ and the warranty claim has been approved, spare part should be arriving within 1st week of Apr.12. Sadly, they did not update me even after 15/4/12. When I called up, they said the spare part had not arrived and they do not know when it is arriving. What an irresponsible answer?! They didn't even bother to highlight my problem to their top management and get my case solved. After all, I've been waiting for 6 months to confirm the root cause of the sounds. And now, another infinity date to wait for the repairs?! This is totally unacceptable! I am a heavy user of this vehicle and I need to be safe on the road. I need this to be resolved.

I am an old customer in Honda Egypt where I've been riding Honda cars for eight years until now. First, I had Honda City 2004. The window sensors did not work, then the car keys did not work. They fixed these problems at the customer service center and said that this is a rare case and won't happen again but even then I sold the car. Later, I bought Civic 2007 when it was first launched in Egypt. The car mileage is 56000 km. From day one, I had the same problems with the keys that is not fixed until now. Then suddenly, the motor base needed to be changed where the car mileage was 32000 km and they said at the customer service that this was a manufacturing problem in this car.

Later, I found that the steering wheel box needs to be changed because of a manufacturing problem as they said at Honda customer service center also. Besides all these problems, now I am facing more problems where there are many parts needed to be changed beneath the car, in the front suspension system and the scissors. I can't believe this anymore. I always get bad Honda cars! After all these problems, I see that there must be an action taken to end this disaster. These problems, I shouldn't face them while I'm driving a Honda car. I bought a car with zero level of quality and I won't accept it.

So please, I'm looking forward to get a response from you as soon as possible and to know what's the next step you, as a company, will take because based on this next step, I'm also going to move. I will contact you before I take any formal action here in Egypt because I expect what's said in your policy that you care about your customers' satisfaction and I think you do care also about your Honda reputation here. Thanks.

My husband purchased a Honda CBR250R motorcycle on 4/4/2012 and faulty on 8/4/2012 while he went Taiping trip with his group of biker friends. The motorbikes certainly can't start after stop to have a drink in Taiping town. So far, we have been changing so many new bikes but this is the first time this kind of problem arose, which feels uneasy and yet needs to arrange towing service from Taiping back to Ipoh. In my mind, Honda should bear all the cost incurred including the towing service which make us feel unsatisfied of the product. I have been sending two complaints to Ban Hoe Seng webpage, but no reply from them. I feel disappointed and lack confidence to spread around confidently of Honda product. All my friends ask us about the incident.

I had purchased a CB Unicorn Bike No. DL9SAJ3056 on 31/Oct/2011. I have faced a major problem about picking it up from the first day. I told the service center manager about my problem. He serviced my bike many times, yet there is no result. The engineer has also come for my bike, but there is also no result. Now I am dissatisfied with the bike. Lastly, I decided to file a complaint in the official site of Honda. I want to replace my engine as soon as possible, please try to solve my problem.

Since my car was new. At 300 miles, I discovered all the fluids were below the recommended marks. The car was never PDI'd and Honda acknowledged this. At 600 miles, the power steering and engine have been vibrating/making noise. Honda inspected my car several times and it was not until the car was over 2000 miles that they decided to replace the power steering pump. The vibration, they said it was all fixed and done. Honda was supposed to re-inspect the car in early February 2012. I am still waiting for a call from Chris, my case manager.

The car is still vibrating at idle; the power steering is still making noises and also vibrates. Front suspension, which was also a problem at 300 miles (according to the dealer who tightened bolts) is still making noises and vibrates. This is a brand new car, and now, at little over 6000 miles, I am ready to get rid of it and take legal actions against American Honda. I have all the documentation from each dealer/mechanic visit.

I also have all telephone conversations with Honda (I work in the customer service/hospitality industry and I cannot switch this off for Honda's case manager) and I am scheduled to have a specialized engineer inspect my car for faults to pursue legal actions. I feel unsafe driving my car to work everyday. I am very frustrated and disappointed with Honda and it makes me very sad that simple communications are not even happening between Honda and me.

Since the day I bought my Honda Twister in December, here are the regular issues I have faced. The loan that was quoted to me by the Honda representative was 33,500, but later the loan sanctioned was 38,000. In my first service they tried to charge me, then I just paid for oiling. Then in the second service, they charged for wheel cart and didn't even repair it, and in the third service they again made a bill of 1,000. I just feel they fool the customers and I am highly annoyed from day one. Please take some quick action.

I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the company's side; they neither change the bike nor solve the problem. It's very bad service from Honda Motors.

I purchased my first car, a Honda Civic Ex 2009, back in May 2009. I loved this car, until it started giving me troubles. Before the 60K, they have already replaced the motor brackets, the battery, and the TPMS sensors (4 times). Yes, the TPMS sensors have been replaced 4 times in the last 3 months. Last month, I had a flat tire; and no light came on. I stopped due to a strange noise and realized that I had a flat.

I contacted the dealer, and they said the light does not come on until you driven over 28MPH. Well, I left it like, I drove it for a couple miles, and the light came back on. I figure it needed air pressure. After a few miles, the light came back off. The dealer had already replaced the sensor 4 times before this, and again, the TPMS sensor light came back on again yesterday.

I contacted the dealer to explain to them about the situation, and they said they wanted me to bring in the vehicle for check-up. I scheduled an appointment. I also contacted Honda headquarters (for the second time) and spoke to Mohammed. I told him about the situation I was going through, and he asked me what should I expect from Honda. I told him that at this point, I was so regretful that I purchased a vehicle that was broken from the beginning, that the vehicle is non fixable, and that I wanted to return it. He said that I needed to go back to the dealer and return the vehicle.

I did not like his attitude; he did not even try to resolve this issue. He said if I had already made up my mind, then I should go ahead and return the vehicle. I mean, if I'm paying for this car, the least that Honda should do for me is a replacement. Shouldn't I? Well, Honda, the least that you can do at this time is give a replacement vehicle or the money that I have paid you for this piece of crap! I will like you to do this before I take matters further.

At this point, I am tired of having to drive an unsafe and broken vehicle made from you, Honda. I am tired of going back to dealers to get the car fixed. I am tired of you, Honda, not paying attention to your customers! If you do not resolve this issue, I promise that I will no longer ever in my life purchase another vehicle made from Honda or its affiliates. And I'm only 24. Guess how many cars I would buy from now until I can't drive anymore!

We brought our leased 2010 Honda Accord EX-L in for a routine oil change and were told that the rear brakes needed replacing. We only have 29,500 miles on the car and were told that we would have to pay for the brake job. This is the 5th Honda Accord we have leased and we never had a problem like this. Our lease is up in November of this year and we are having second thoughts about another Honda lease. Being a front wheel drive vehicle, why are the rear brakes worn and not the front brakes?

Problems with my Honda 2007 V6 just after about 33,000 miles - I am being asked to carry the following: Brake Fluid, Power Steering Fluid, Oil Drain Plug, Front lower control arms bushing, 4 wheel alignment and induction service. All this will cost $1,255. Only yesterday, I paid $733.99 for my service and brake pads, etc.

I got Honda Jazz on April last year. I had trouble within two months, no rear brakes. The dealership kept lying and saying nothing was wrong. Four times I went back with no help. Every time I put the handbrake on incline, nothing happens. I told them about this. I took the car to another garage for MOT, it failed on rear brakes. I went to the dealer and showed them the report. They refused to do anything. I paid for repairs myself, returned to the dealer with the bill and asked to see the owner. The staff member refused to get him and was rather intimidating and aggressive. The repairs showed the rear calipers were not working, only one pad was contacting with the disc, so I was driving a dangerous car. I would like something done before I take matters further. I think it is disgusting the way I have been treated. Trading standards said I would have had case if I had gone to them sooner.

My previous Honda 2001 went through to 107,000 miles with only a loose transmission fluid hose. Amazing! This is not the case with my 2007 EX-L V6. The car was in four (4) repairs while on warranty! It had bad leather finish sticking out, rattle in rear door due to bad hinge, bad front brakes pulsating, complete failure of the whole AC system (the car was in repair almost two weeks for that one alone). Disgusting quality!

Now, I did notice when the car was nearing the warranty end, I heard front cooling fans running long after the car shutdown. I got concerned and disconnected the fan wire and connected again, and the problem went away. A few weeks ago, my battery died. I put a new battery. I just noticed that my fan keeps running again for hours when the car is off. Turns out, there is something going on with relays. I am looking forward to dump this lemon as soon as I have enough money. I am not going back to Honda and I am educating everyone how bad Honda quality has become.

My CD player in my 2007 Honda Accord, which I use sparingly as I have 2 other vehicles and 2 Honda motorcycles, started giving an error message. Then, my CD player would not work properly. I can no longer eject the three CDs that are in the player. I learned that the 2003-2004 Accords had a service bulletin (04-027 dated 07/09/04) concerning the CD player which the same unit was used in the 2007 Accord. The Honda dealer here in Greenville, NC recommended that I take it to a local (tech) shop and have them do the service. The Honda dealership here in Greenville, NC would charge me $92.00 just to take the CD player out and ship it off to wherever they send it to for service. Then, I would have to pay to have it serviced and again to have it re-installed. I have learned (online) that there is a significant problem with this 6-CD Changer in 2007 Accords.

Honda refuses to stand behind their product and wants to shift the cost to the consumer. I have been fairly satisfied with my 2007 Accord, which I bought from Coastal Carolina Honda of New Bern, NC (no longer in business). I thought that from here on out I would only purchase Honda vehicles for the rest of my life. Now, after also seeing how Honda failed to stand behind correcting a problem on my Honda Magna motorcycle, which also had a service bulletin regarding engine overheating because of lack of oil flow that they later re-engineered in newer models, drilling an additional hole in the engine head to allow for more oil flow, my mind has been made up concerning Honda and all of their products. I will no longer purchase any Honda product.

I really believed that the company had more integrity than that. But, boy, was I ever wrong! I will soon sell my Honda Accord and motorcycles and kiss Honda goodbye. Life is too short to allow such aggravation in your life. Who needs a company that will not stand behind their own products? I am pretty conscientious about taking care of my things. The problems that have arisen from my Honda car and motorcycle, were due to no fault of my own. They were problems Honda created by their poor engineering and even when the company was made aware of such problems, they continued to pass the cost on to the consumer.

Honda was not concerned about 'saving face'. They were more concerned about getting as many US dollars as they could and not having to pay out anything to correct poorly engineered mistakes that they sold and passed on to the consumer. Buyer beware! Not even Honda is concerned about doing the right thing. I have purchased my last Honda product and I will make sure that I do everything I can to let others know to watch out if they're even thinking about purchasing a Honda.

My name is Latifah, 55, mother of four, from Malaysia. I am a Honda Civic Hybrid owner. I would assume that with all the recent hype behind the Class Action lawsuit against Honda in the U.S. on grounds of cheating mileage claim and also Heather ** vs. American Honda, Inc. case at California Small Claims Court, you would have probably guessed where my story is heading.

Well, to cut a long story short, my Honda Civic Hybrid's IMA battery went kaput after a year and ten months of owning it from brand new. My HCH is one of the earlier Hybrids to be purchased in this country. I am not so fussed about the failed technology part of it as this can happen to the very best of us, but I am very concerned and terribly upset about how Honda ridiculed and humiliated a customer who is an early adopter of their Hybrid technology. Instead of helping me out with a technology that they admit is still in its infancy, the company decided to make an example of me, a caution to all and any hybrid buyers, that there is no sympathy from Honda if the expensive IMA battery fails.

My initial request to Honda was for a straightforward battery replacement, but they refused, insisting that the fault with the car occurred outside of the warranty period. Having exhausted all avenues of communication with the company, including writing directly to the CEO and receiving no evidence of customer care, we had no choice but to seek compensation through the Malaysian Consumer Tribunal late last year. Even at this point, Honda refused to make an offer for reasonable battery replacement, but instead came up with nonsense terms and warranty which I rejected.

The Consumer Tribunal Court here disallow lawyers to represent parties in order to keep cost to a minimum and give access to everyone, and without the benefit of fancy legal jargon to defend themselves against my simple statement of facts, Honda lost. To put it simply, the tribunal found that Honda and the dealer that sold me the car was unable to defend their false advertising that claim of 10-12 years lifespan for the IMA battery. The tribunal ordered them to pay me back an equivalent of US$7,000 in compensation. Just like in Heather **'s case, Honda in Malaysia appealed for a judicial review at the High Court shortly after. I can only release the Consumer Tribunal Grounds for Judgment here as my High Court case is still active. After plenty of spinning and hair splitting by their lawyers, it seems like Honda may get their way after all through the legal channel of this country. But I will have to wait for the verdict to be released 27th of this month. Yes, my story does sound like another typical narration of a victim of corporate fraud who then gets away with it because they can afford expensive lawyers who will do anything to get their clients off the hook.

The reason why I am writing this is to seek help from International Media to actually cover my story. My story is minimally picked up by the media here, especially the motoring media as most of them are in the pocket of Honda's advertising department. I wrote to the authority and government agency here, but no one seems to be interested to entertain my complaints either. Meanwhile, Honda enjoys maximum advertising coverage for their Hybrid range by bringing in more Hybrid cars here due to tax incentives.

The victim, the public here then blindly buys a Honda Hybrid without knowing that Honda will turn on them once the dirt hits the fan. This is not about my loss anymore; this is about principles and my rights as a customer. If this was back in the days of glorious Japanese industrial standards and discipline, nothing less of Hara-kiri would be expected from Honda's CEO if a blunder like this were to take place. Today, they can pat each other on the back congratulating on their sales success for their infamous fraudulent green car. Hope this finds you well. I am more than happy to answer any questions and I will be grateful with any help that I can get.

Certified used warranty is a scam. Honda sold me a certified used vehicle under their program that guarantees a 151-point inspection. Right out of the dealership, the car had a burnt accessory fuse, missing tire change tools, and garbage in the spare tire well under the trunk. This leads me to believe they did not check all the fuses and they did not check to see if a spare tire was even included with the vehicle, let alone properly inflated. They did not offer compensation for failing to check these points in their original inspection and they did not agree to perform another 151-point inspection at my request. It is now 14 months after I purchased the vehicle and only about 8,000-9,000 miles on the car from since we bought it.

The power steering pump had a major failure; repair is quoted at $740.01. They refuse to repair the vehicle at no cost since non-powertrain warranty only covers 12-months/12,000 miles. I would typically accept this response, but I feel as if the car was never fully inspected like they advertised. A power steering pump should not have a major failure after 8,000-9,000 miles. I should not have this much difficulty explaining my frustration to Honda, a company that prides itself on reliable cars and helpful people, especially with such low mileage on the vehicle.

I think it's a crying shame and disgrace to have someone take the survey and be told at the end that it's not needed and that you have enough responses already. How in the world can that be when your email to me requesting the survey is less than 12 hours old? This is bad business and I will not hesitate in letting any and everyone know of the bad business you have passed my way. The time I wasted in completing your survey could have been better devoted to something much more productive.

Please ensure that this message is provided to those in positions of authority because I want it known to key executives that this is bad business and that it warrants immediate attention. If you feel that it warrants a verbal response, ensure that it's someone other than a customer service representative that will call me.

Yes, I'm totally dissatisfied that Honda (whom I purchased a 2012 automobile) would be behind a tactic so low! I made a purchase and was proud of the purchase made and the customer service provided. I do expect a positive response pertaining to this matter. Disregarding my displeasure will result in elevation to key executive of Honda Corporation.

Purchased a 2012 Honda Civic Sedan on Feb. 9th, 2012. Drove it for 2 days and my lower back started to hurt like crazy. I mean I could barely get off of my couch without being in excruciating pain! Called the dealer and he recommending by a lumbar support at Walgreens. Wow! Great fix! Apparently, they have a bad design and they tell you to buy a lumbar support. I looked on a Honda forum and there were several complaints about the civic seats. Spoke with the General Manager and the dealership is suppose to call me on Monday! Will see what they say! 28-32 MPG in town doesn't do anyone any good if you can't drive the car because the seats are so uncomfortable you can't bare the excruciating lower back pain!

My company purchased a Honda Accord Automatic [P 262, Engine No. K24Z 20001515; Chassis No. G8N000825] on 28-July-2008 from the Dealer in Bardoli, Gujarat, for my use. Ever since then, the car engine cannot be started if by chance the driver runs cabin fan (i.e., fan without AC) for more than 10 to 15 minutes.

This has happened four times at odd places and at odd times. Fed up with the problem, I tried to diagnose the problem my self and to my horror I discovered that the original battery provided by Honda is too small and to camouflage this a plastic encasement has been place around the battery so that the impression given is that the battery is of proper size. In width it is shorter by about 50 mm. I had not expected this from a Japanese Company since I have been of the opinion that Japanese do not cheat their customers.

My mechanic noted that there was something wrong with my CVT automatic transmission around 35K miles and recommended I take it into the dealer asap, which I did. After a number of visits and a lot of runaround, they rebuilt the transmission. At around 75K, it started showing signs of failure again, and unfortunately, this time I delayed until it had around 95K on it, thinking the extended 100,000 mile warranty on just this problem would cover it. No such luck, since it was 100K or 7 years, and as an early adopter buying the car in the fall of 2002, I was 1 or 2 months beyond the 7 yr limit. The dealer offered me no hope and backed that up by getting me rejection from the regional manager.

Calls to American Honda fell on equally deaf ears. Car shakes - violently on hills - when starting from stop since faulty transmission basically has no start up gear. Probably used a plastic motorcycle part or something, who knows. Bottom line is, after driving this piece of junk that never got close to the advertised mileage, I regret ever buying a Honda and never will again. I know some, maybe most of their cars, are fine. Then again, I have friends with an Odyssey that had a similar problem with transmission failure 2x under 100K. Never again. Don't buy Honda, simply because they choose to not stand behind their products. Too bad - another corporation ruined by greed and short-sighted behavior. I'm about ready to trade it in for $1,000 or whatever I can get and buy a new Ford Focus.

I bought my 2008 Honda Accord on recommendation from many prior owners. They always commented on their long lasting durability and all around quality. Let me first start with how unsatisfactory the customer service has been. If I could rate it lower than a 0, I would. Starting with the lies, overcharging, the not calling back, the "Ohhhh, well that's not covered under the warranty". Well why the hell did I buy the extended warranty that ended up costing me an additional $100+ a month. Nothing ever seems to be covered!

As for the car, I've had to replace the brakes (3) xs. This is just ridiculous. I do not over use the brakes. The car is louder than a trash truck and I'm seeing so much red right now that I can't even recall all of the issues. It's my fault for buying a Honda, I agree, but there is no excuse for the terrible customer service. As I sit here in the Honda waiting room for a battery that died after 4 years, which in itself is crazy, my last car was 10 years old and I never replaced the battery. I keep getting told, it will be ready soon ma'am... soon? It's going on 2 hours and I even had an appointment. I am extremely dissatisfied on every aspect with my Honda. I will be sure to voice my opinion on the quality and CSR whenever I hear this brand name.

1) Visor keeps un-glueing and coming apart. It has been replaced 3 times in less than four years, and Honda can't seem to come up with a replacement part that is durable.

2) Full brake job was required. This is acceptable maintenance.

3) Engine mount was missing. This is not the first time things under the hood are missing from this car that support the engine.

4) Shocks and struts were supposedly "leaking" and had to be replaced. Not sure why this was not covered under warranty. Shocks and struts should last a very long time. I drive about 15 miles per day and drive very conservatively with speed no faster than 50 miles. What would cause struts to go bad in such short time, unless they were defective? Should the dealer have replaced these as part of the warranty?

Leather seats worn out. I purchased a new 2008 Accord Exl. Then after 5000 miles the seats started to wear. Brought this up at the Honda dealer and was told it is normal. At 15k miles the driver seat got so bad. I mentioned it to the dealer and I was told there's nothing they can do. At 40k miles and I am in a process of replacing the driver seat or get rid of car. I need your help on how to deal with this.

I had to replace the brakes at 20555 miles, again at 35936 and then again at 53150. Honda accepts no responsibility for this problem. They insult my intelligence by blaming me for the premature wear. I have paid out over $600 on brakes so far. The oil pressure switch went out to at a little over 53000 miles, another $300. Battery also died after 2 years (replaced by warranty). The car has not been very dependable and is expensive to maintain. I want to sue them for the brake problems that they refuse to acknowledge!

This is a 2008 Honda CR-V with current miles of 39,271 which was delivered June 26, 2008 from White Plains Honda Westchester New York.

It is with great concern that I am forced to express my disgust in realizing that the right front strut of the vehicle mentioned above has ceased to be functional, not withstanding that fact that this occurred right after the time of the warranty expiration and with the vehicle only achieving the miles stated above.

I am hereby requesting that special consideration be given to the replacement of the defective strut as an act of good faith, bearing in mind that the vehicle has never been in an accident and is only driven from home to office, to the supermarket and occasionally to transport a family member to and from the airport. In addition, all the service schedules has been adhered to at the New Rochelle Honda Dealership that is closer to my home. I am happy with the performance of the vehicle otherwise, except at approximately 3,000 miles the entire steering assembly had to be replaced due to excessive power steering under steer (very stiff). The matter with the right front strut is unresolved and await your prompt and positive response in this important matter.

Please allow me to quote an excerpt from one of your honda advertisement on the airways, "After all this vehicle is a Honda"

We were driving, out of town and our 2005 Pilot, with 98,500 miles on it, overheated. There was a burning smell, we glanced at the temperature gauge and noticed that it was overheating. We immediately pulled over and inspected under the hood, there was brown fluid all over. We had our Pilot towed to a local repair shop, where we were told the transmission fluid and radiator fluid had mixed and both the transmission and radiator would need replaced, he estimated $4,000.

Thinking we were still under warranty until 100,000 miles, we called Honda and were told to have it towed again to the Honda dealership, so they they could check it out and make sure that was the problem. We did and Honda agreed that was the issue and we needed a new transmission and radiator; however, they were not covered under the warranty, because it is actually 7 years, 100,000 miles, whichever comes first.

Our seven years was up 2 months ago. The Honda representative that I spoke with also informed me that he was fully aware of the situation with transmission issues with Honda Pilots and actually had just worked on 2 Honda Pilots and an Acura this week for the same problem- the transmission.

So, we have a foreign-made car, a Honda, which we loved up until this point, that has completely failed us and now we are going to have to pay thousands of dollars that we don't have to fix the problem. I am so furious with Honda and will definitely never purchase another one. I will also be advising all of my friends, family, and co-workers against buying a Honda and explaining our situation.

I leased a car from Acura (Acura TL). However, my experience was not as great. They scratched my car when it was in service, told me I would get a $250 credit if I fix the car but I can't get my money from them. The service manager at Yonge and Steels location is rude and irresponsible. For the end of lease inspection, they charged me for scratches on the rims although the mileage on the car was only 40000 KM, no accidents and in a very good condition.

I am going to go public about this issue and make sure I would let anyone I can know about the experiences they can go through if they lease any car from Honda or Acura. I believe it is everybody's responsibility to inform others about these kind of problems they might face.

This has been my first time dealing with Honda. I leased two cars, Civic and Odyssey. This has been the worst experience in my life. I will never ever recommend buying or leasing or doing any business with Honda. Along the last 6 weeks, I have discouraged at least 15 of my friends from ever thinking in buying or leasing any Honda. Setting my account on line has been a nightmare and trying to make a payment was a nightmare. My temporary license is almost expiring in couple days and dealer is just careless. I made more than 7 visits to the dealer after leasing the two stupid cars to resign papers that were done by mistake. I do hate Honda. I do hate anyone who recommends Honda. I will always mention about my very poor experience and waste of time and discourage everyone I know to do business with Honda. I am seriously considering asking my lawyer to start a lawsuit against Honda for all the hassle and inconvenience I had. I am just waiting to have my temporary registration to expire and will sue you for the hassle and harassment and consequences for not being able to use my cars. Honda just goes to the hill.

In continuation with the worst ever experience I had in my life dealing with Honda and its dealers, two days ago I received a call from the customer service of Honda to follow up regarding my complaint. The person who spoke to me lied to me and mentioned that he arranged for someone from the Midland dealer to bring to my home the renewed registration (plates) that expire on February 8th. He claimed someone will deliver the two temporary registrations today, February 8th.

As expected, he was a liar and the dealer was a liar and no one came to my address. Tomorrow, February 9th, my two cars do not have valid license plates. Honda finances and the dealer who leased the two cars to me have already collected the fees for the lease and for the registration. Starting tomorrow, I will be charging Honda one thousand dollars per day until I receive the registration. The lease deal with Honda is no longer honored and I am not responsible for any payments until registrations are delivered to my address. I am also keeping my legal rights for suing Honda for compensation for the inconvenience and harassment. I will be talking to my lawyer to start legal actions against Honda. This email is a formal notification of your responsibility for the scam I have been exposed to.

I bought a Honda 2006 Civic 2 Dr. coupe - EX on March 1st, 2011, less than a year ago. It has broken down 3 times and all 3 times were the same problem; serpentine belt and belt tensioner. It has cost me money for the repairs as well as the tows. What the hell can I do about this problem? I don't feel safe driving my car anymore. The mileage is only 76,000 and the condition with the exception of the problems described above is excellent.

I purchased a 2012 Accord Crosstour last fall. It is top of the line, two wheel drive. After running 5 full tanks of gasoline, I averaged between 19.375 and 20.375 mpg consistently in that range (half city and half interstate driving). I called Eskridge Honda, where I bought it and told them my problem. I live in Shawnee, OK, about 40 miles East of Eskridge, the Oklahoma City dealer. The person at Eskridge told me to bring it in. I did and when the maintenance manager looked at the mileage, which was then around 340 miles, he said to me, "sorry, Honda will not let me touch this car until it has 10,000 miles on it. I now have over 2,000 miles on the car (02/06/2012). I still get the same mileage per full tank. I think this is one of the best looking cars on the road. It is black outside with black inside trim.

I really don't understand the 10,000 miles requirement before the car can be checked out. I have bought several new cars in my lifetime. My last three cars have been Hondas, an accord (top of the line with navigation) and the one before that was a Civic (top of the line with navigation). I got the kind of gas mileage the sticker stated, very good. They got good gas mileage during the first tank of gas that I ran through them and did the last tank of gas that I ran through them. That has been my experience with every car that I ever bought. Always a new car would get the best gas mileage when it was brand new than later on. This talk about it needs to be broke in first has never panned out with the experience that I have had. I am writing this email mainly to check if this in fact Honda's policy. I would like to hear back from you but not from an attorney. Just tell me if this is your policy that you won't check the car out until it has 10,000 miles on the odometer.

I have a 2011 CRV with 24,000 miles in it. (I drive 80 miles a day). In November 2011, I had a software update from a recall, that adjusted the timing. I was getting 32 mpg consistently on the highway, and 28 when I did city driving. After the update, I can't get anything more than 26, city or highway. Honda said to have the dealer check it.

They did, and everything was okay, as far as they were concerned. Then Honda said to have the dealer run a mileage check. The dealer said there is no such thing, other than looking at the mpg indicator. Honda says if it is within the "normal range", then there is nothing they can do. No one can give me a number for "normal range". I keep getting the runaround from Honda. I have the extended warranty as well. This will cost me over $900 a year in added fuel cost at the current prices.

I want to bring into your notice, that the service from the Honda bike showroom near my area is not satisfactory. Since I experienced myself a great discomfort.

1) Two months ago, I went for the service station with a complaint of decrease in efficiency of my brakes. But, I am forced to give my bike for 2nd time since the brakes that worked is totally defective.

2) Recently, today I was called to get my bike, as I went up for routine check. But, today I paid my accounts, and there is no sign of my bike in the servicing area. I am waiting for about 90mins, then a worker bringing my bike, which he took for his personal ride.

I am doctor, and I have postponed my appointments. This is an unresponsive attitude. Please, take some actions regarding this unresponsive actions to the customers. I am owning, Stunner Fi bike. My customer code is **, and the address of the Honda service station is, Marikar Motors Limited, Honda division ** Take, some actions regarding this, as the people altogether in this area is not satisfied with Honda services. Thank you.

I have bought a Civic 2007 hybrid in 2009. The car imported from USA by a local dealer. Last year, I noticed IMA amber light. I tried to visit the official agent, who refused to accept it since he is unable to fix "electrical problems " in hybrid cars. I was forced to go to local people who replaced the IMA battery twice till now and I'm still having the problem. I really like Honda cars, but I am fully disappointed. Can I find a solution?

I'm having the same oil consumption problem with the 2008 Honda Accord that many other owners are having. We bought the car at Anderson Ford in Lincoln, Nebraska and before it was time to change the oil the first time, there was no oil on the dipstick when I checked it. My local mechanic checked it out and couldn't find a problem, so I took it in for the software update, but that had already been done. This is the third Honda we've owned and hope we can continue to be a loyal customer, so I would hope to hear some resolution to this problem. I hope it doesn't come down to someone filing a Class Action suit, etc. Thanks.

Windshield was cracked and has chips in it. It was not repaired, dealer said it was repaired. The chips are still there and the headlight on right side out of alignment. Dealer said it was fixed, it wasn't. I had a different tech at the dealer look at the light, and he fixed it with in 5 min. The main issue is the air temperature between the dash vent and floor is greatly different. The dealer said it is normal.

When I picked up my car, I was told I could compare my car to another which I did. The air temp in the second car was I feel it should be the dash air temp and the floor temp was the same temp. The tech also agreed there was an issue. My issue that the dealer is saying things got fixed but really they didn't. What's up with Checked Flag Virginia Beach, VA.? I will be talking to Checked Flag on Monday, 01 30 2012 about this issues.

I bought a new 2009 Honda Accord in April 2009. On November 18, 2011, I took my car to Crest Honda in Nashville, TN to look at the leather on the drivers seat for premature wear and verify coverage for repair or replacement under warranty. The car had 35,893 miles on it and I had owned it for ~31months. Crest took a photo of the premature wear and the service rep said he would review my issue with the service provider.

In December, Honda customer service called me and stated wear on leather seats are considered normal wear and tear and therefore not covered under warranty. I intend to file a BBB claim against Crest Honda and Honda. By denying my claim, they are admitting the leather will show significant signs of wear before 36,000 miles. Leather should not be considered a wear and tear item but should be covered under defective materials if it shows wear within the warranty period.

I purchased a new 2009 Honda Accord Coupe, 4 cylinder, and after about 35,000 miles, I started experiencing excessive oil consumption. Oil is being lost at the rate of 1 qt. per 1,000 miles. I do not see any oil on my garage floor, so I can only assume it is burning it slowly. This is my second Accord, by the way, and I drive 25,000 miles per year, so I know darn well what the usage rate is. I went online to see if any other people had experienced this, and was surprised to find out that many other owners are having this problem, all across the US, in fact. The car was under warranty, so I called American Honda, and they told me to take it to a dealer, so that a diagnostic could be run, but they admitted that there was a recall for this problem. They said there was a software update, which should solve the problem.

I was highly skeptical that software could fix it, but I played along. The next day, I took the car to Herb Chambers Honda in Burlington, MA for a diagnostic. They didn't see anything in the codes, and no visible signs of leakage. They did the software upgrade, and changed the oil, and told me to come back when (if) the oil level hit the low point on the dip stick. At about 2,700 miles, 1/27/12, the oil light came on today. I took the car back today, and they told me it had a little over 2 quarts of oil in it. It lost roughly 2 quarts per 1,000 miles. There was no change after the software upgrade at all. Actually, there was a change. My gas mileage went from high 20's to low 20's on the highway. They actually made the car worse.

The dealer told me that 1 quart per 1,000 miles is normal for any car. I almost fell over, when they said that. In all my years of driving, including cars from the 60's and 70's, I have never seen a car come anywhere close to that. They actually thought I would buy that story. It is unbelievable! So, I called American Honda, to speak with the case manager that had been assigned to my case, and was expecting him to be all apologetic, and say that they would resolve the problem.

Not a chance! He used the same line the dealer did, with the 1 qt. per 1,000 miles being normal usage. I was outraged! I just couldn't believe it. A multiple car Honda owner, and they didn't care the slightest about me, or their product. They could have made a customer for life by fixing it, but instead, they made an enemy for life. Now, I'm stuck with a 2 year old piece of junk, and have no choice but to trade it in. I'll never buy another product from Honda, ever again, and I will be sure tell my story to everyone I come in contact with.

I'm complaining very much about Honda CB TWISTER bike's gear box since from 10 months. So I'm kindly requesting to please solve out my problem by Honda near by my locality. I'm waiting for your kind response.

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.

1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.

2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.

3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, "If my car is in accident, do you have the parts to fix it?" because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next.

I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.

On their "Customer Satisfaction Survey", I have indicated several times that I am dissatisfied with the location of the spare tire on the 2011 Honda Odyssey. Several times, I requested a phone contact from a Honda representative. That never happened. Their letter states Honda wants to ensure delivery "of the highest level of service". The lack of response contradicts this statement.

I purchased a used/leased 2008 Honda Accord EX-L with leather in 7/2011 with < 40,000 miles. Within a few weeks, I noticed discoloration and what appeared to be wear of portions of surface on the driver's seat. Basically, the dealer I bought it from, the dealer I normally work with for service and Honda of America (HoA) customer service, all have repeatedly said "normal wear and tear, -past warranty." They (HoA) offered a $1,000 fix with a discount to $450. Woopie ding! I have been a loyal Honda accord owner for over 20 years based on quality and customer service. What I have experienced recently was not customer service. Sad, very sad. BTW, I have friends who just sold their used Honda Accord with ~210,000 and the leather looked as good as it did when they bought the car!

I wish to state that I bought City but since its purchase, I have complained in your City while transferring gear. There is noise coming out and Honda people don't admit they have problem and have lot of excuses. Even distributor agreed there's a problem. I took the car to Honda South. I am not satisfied. I have tried to email but there's a problem with their email as well.

We had a Honda Civic car. Last week we sent the car at the service center for repair work. The service engineer checked and said some spare parts are gone. I agreed to change the spares, which they had non in stock at the store. He wants minimum 10 to 15 days time.

I have a Honda CBR250R bought before 5 or 6 months and I'm in Chennai, India. Now I've done 6000 km in it and the engine noise is too high and before 800 km I finished regular company service, but engine is different and too high. When the sound started changing the pick up of the bike was dramatically decreased and the top speed of the bike would be 135km/hour. This is a shame.

Buyers beware of "The Automaster" Shelburne Vermont. They will get every dollar on new vehicles on MSRP and even with trades. They screw you on these too. I wanted to buy 2012 CRV, we were $500 off from a deal and they didn't make the deal!

In July 2010, I, Beverly **, returned a leased Honda Accord at Route 22 in Hillside, NJ. It was not the first time I was meeting with the car dealer, Nate **. On previous times, I had gone to him to evaluate my situation with the Honda Accord as I informed him that I would like to buy it out at the end of the lease. He told me that based on my then situation with the car, I will be able to either buy it out or purchase a new one. I eventually went back to the car dealer, Mr. Nate **. I took with me an older man, Mr. John **, to be my cosigner if needed for the Honda Accord. After the first attempt to get an approval for a loan from Honda Financial Services, the dealer got back to us saying we did not get approved and that the only thing he could have done was sell us a new car.

I was not happy with the idea, but the salesman explained to us that I had a low credit score that caused the application to be denied. He recommended that we apply again to get the loan, using Mr. ** as the applicant. The application was approved, however, he notified me that he did not put me on the application because it would have cause the interest rate to be too high. Although I was not happy with the way things went, we took the car - a 2010 Honda Civic. A couple days after, we went back to the finance representative, Mr. Addel.

We explained to him that we did not like the deal. He decided to take off a few thousand dollars from the cost of the vehicle. The following week, we decided to return the car. Neither Mr. Addel nor Mr. Nate ** was there. But another finance representative decided to listen to our complaint. We told him we did not like the deal and wanted to return the car. He explained to us that it was too late and gave us information as to when we can do so.

Mr. ** is struggling to pay $489 a month for the car. He wants to return it but is afraid it will ruin his credit. Mr. ** believes that his rights to return the car within the stipulated time was violated. Because I made a verbal agreement to help Mr. ** pay for the car, I have found myself in an agreement that I am afraid to break because of fear of being sued. Both Mr. ** and myself have found ourselves in an upside down situation and need Honda management to investigate the matter to see if our rights were violated and to help us before we seek a lawyer for help.

On a high speed, trying to over-take, the car just slowed down and it just went off. Getting to the road side mechanic for a first aid, it was discovered that the top cylinder is spoiled. It was changed and the car started, but it has refused to go on slow. The car was taking to an auto-tap machine for diagnostic, ten problems were detected and rectified, yet it still persisted with not slowing. Each time it approaches a hold up or bumps, it will go off. I have tried all mechanics but it's not working out. So what are your suggestions, please? It's about a week now.

On Jan 2, 2012, I went to Valley Honda in Monroeville to purchase windshield wipers. When I went to pay for the repairs, I discovered that I did not have my wallet. I went out to my car to look for it because I thought maybe I left it inside. After discovering it was not there, I called my brother's office because I had just left his business, to see if I had left it there. He called me back and informed me that it was not there.

The service person took me to a customer service agent named Anita ** to see if she would approve me going home to get the money and then return to pay my bill. She stated that she could not approve my request and it must be done by someone else. The service agent left to find a manager. Ms. Anita stated to me that this type of request is never approved. I replied to her that they would have to do something because I did not have any money on me. In response, she stated to me, "Well, you knew that you did not have any money when you came in here." I was shocked at her statement. I reminded her that I lost my wallet and was quite distraught about that and asked her how she could make a statement like that to me. Without even looking at me, she replied with the most nonchalant and cold response, "Well, I apologize. I guess I was out of line." I was so upset that I only responded by saying to her, "You certainly were out of line."

I am 67 years old and have never experienced this type of careless response from someone. I called Mr. Jim ** twice to speak with him regarding this incident, but was unable to do so. My brother who is also a car dealer called to speak to Mr. Jim ** and also left messages for him to call. He did not return any calls. I feel that this statement was made to me because I am Afro-American.

I put a downpayment of $1000 on a 2010 Civic Si at Courtesy Honda in Sanford, FL. I had the vehicle for 30 days when the dealership notified me that they had issues getting me financed and to return the car. When I got there, they said they could do the deal if I gave them $3000 more. I told them no thanks and I would walk away for now.

When I had the car, one of the foglights was missing. I was told I would have to pay for the light, and my downpayment would be sent to me. I received two checks for $500. I assumed I would receive a bill or an email about the cost of the light. I cashed my checks, and Jim **, the general manager, put a stop payment on one, causing $255 in overdraft fees.

I notified Jim **, and he said to send him bank statements and would take care of it. When I received the check, it was for $15--the cost of the return check fee and nothing for the overdraft fees. If the check Honda sent me for my downpayment didn't have a stop payment placed on it, I never would havef had these fees.

My 2001 Honda Accord EX V6 had transmission failure at 147k miles. I had the transmission rebuilt but not by Honda dealership. I serviced this car well and everyone knows there is a defect that will happen again. So I will be getting another car before my warranty from the tranny specialist expires (2 years or 24k). This cost me about $2800 for the rebuild.

Beware, prospective Honda Buyers. In November of 2009, my wife and I decided to buy a Honda Civic from Glacier Honda in Castlegar, British Columbia. In the spring of 2010, we found our first mouse inside the cabin of our new car. At first I thought it must have jumped into the car at some point when the door or trunk hood was open. We removed the mouse only to have another mouse the very next morning. From there on we had mice in our car every other night.

After a few weeks, I drove down to Kelowna and asked to speak with the service manager at the Honda dealership. I told him this was a new car and that we had a serious mouse infestation. He asked if they were in the engine. "No," I said, "they are in the cabin of our car and they are nesting in the side panels." He then chuckled and told me that I would have to call my insurance company and they will authorize to have the inside of the car gutted and then a new interior installed.

I told him that I believe the mice are getting in through electrical holes that are not sealed. I told him that this has to be a design or manufacturing problem and that Honda should take responsibility and fix the problem. He just laughed and didn't even take the time to look at where I thought the problem might exist. He did say they could look at the car, but the cost of inspection would have to come out of my pocket. I interrupted and suggested that this is not something I did and it is not my fault and why should I have to take responsibility? He laughed again at which point I walked out of the dealership.

For the next few months, I did what I could to solve the problem and stop the mice from getting into our car. After using peppermint oil and steel wool to plug what holes I could see and reach, I thought I had solved the problem. However, some months later in the fall of 2010, the mice were again getting into the car. I then called Honda Canada and explained the situation to the customer service representative. This is what he asked me: "Do you live in the country and do you have a garage for your car?"

I then asked him if he was suggesting that a person living in the country should only buy a Honda Civic if they have a completely sealed garage. He didn't say much about that comment. That's not all. He asked me where they were getting in. I told him that the mice were in the cabin of our car. The representative replied by saying, "They could be getting in through the exhaust system." I asked him if he was serious and told him that if there was a hole in the exhaust system that leads into the cabin of our car, we'd all be asphyxiated. Again, he didn't say much. I hung up the phone.

After several more weeks, I called Honda Canada again and spoke to a gentleman who politely told me I would have to pay the dealership to have the car inspected and then Honda would decide if it is Honda's responsibility. Again, I suggested that this is not my fault and that it must either be a design or manufacturing problem. He didn't budge on his recommendation. Now we're back in Grand Forks and it is the middle of October 2011 and I am again fighting with mice.

By the way urine and feces can cause a variety of health concerns such as hantavirus, pulmonary syndrome, a type of virus carried by rodents causing severe respiratory infections in humans, and in some cases, hemorrhaging, kidney disease, and death. Hantavirus is another danger becoming more common. Recently, there have been numerous outbreaks of hantavirus in the United States carried and spread by the house mouse. The virus is contracted by humans through inhalation of dust in contaminated rodent areas, usually where droppings and contaminated food tend to collect. If you have or have had a mouse infestation, always wear a respirator when cleaning the area. Symptoms of hantavirus are similar to the flu including fever of 101 +, chills, body ache, and troubled breathing. It can be fatal, so if suspected see your doctor immediately.

I decided I would call the salesperson I dealt with at Glacier Honda and he suggested I drive down to Castlegar, and so I took a day off work and drive one and half hours to the dealership in Castlegar. When I arrived, I told the service adviser about my problem. He then began writing out a work order. I suggested to him that because I didn't think this was my problem, that I wouldn't be paying for any inspection or repair. The service adviser then told me that they would not be able to help me unless I paid up first. I asked if I could use the phone to call Honda Canada. I already knew how this was going to turn out. The Honda Canada representative agreed that I would have to pay for the inspection, and then as he had said before, Honda Canada would determine if the problem was their responsibility.

I asked the service manager how much this might cost me and he said, "We have no idea, we will have to take it apart to find the problem." "So, this could cost me a lot of money," I asked, and he said yes. Honda Canada said they would do nothing unless I paid up first. A discussion ensued within the dealership and during the discussion I stated that this is not like a flat tire or a wear and tear scenario. Again, I stated that this is a design or manufacturing problem, and if I pay for the cost, which I reminded him I have no idea how much, I was quite sure I would never see a refund because Honda would find some reason to claim that the problem is not a design problem. One fellow who had worked in a couple of other dealerships acknowledged that, "Yes, you'd likely never get your money back."

I had had enough for that day and decided to drive the one and half hour trip back home and on my way home, the trap underneath the car seat went off and, well, there is mouse; I can't even recall how many mice I've caught in this car. I can assure you if my wife had been driving that day, we would be having a very different discussion as she would possibly have ended up in the ditch at 100 kilometers per hour.

2009 Honda Odyssey purchased out right. From the very first day this van pulled slightly to the left and would on regular occasions pop the steering wheel right out of my hands. I took it to the dealer so many times I lost count. I even had it reported to the general manager for doing a service test drive on the van. They're claiming nothing was wrong. Yet this would happen out of the blue and catch me off guard. I felt very unsafe in this van and they would not trade it or swap it out.

I now wonder if I had financed it if they would have paid better attention. The consequences were I got fed up with Saratoga Honda messing me around. The van spent more time there than in my possession, so I traded it for a Hyundai and have had zero issues. In fact the service department in Queensbury, NY is far better than Honda in Saratoga. More polite more knowledgeable of their product and they treat me like a human being not an empty-headed female which is the way I felt I was being treated in Saratoga. No more business from me. I take my money elsewhere.

We have purchased a Honda City Zx Exi 2006 model in January but chassis was not available anywhere. Please inform where chassis is. It's not written.

I purchased on 26 09 2011, registration card not yet received mp 09 ck 2291.

I purchased my 2012 Honda Civic top model with navigation system, phone, etc, the works. My phone has not worked for more than a few days without disconnecting and a shrilling sound. I have been to Mt. Kisco Honda three or four times and they can't figure it out. Time for Lemon Law to go into effect. I want a new navigation/phone system installed.

I just purchased my Honda Accord from Hillside Honda and I was screwed. They took my deposit money first and start to play with my head about the monthly payment like if I put more money down, my monthly payment will be less. They told me that I will get six years warranty and I don't have to pay anything but they also charged me for that.

My salesman was Mr. Rana ** I will never ever go to Hillside Honda and won't recommend anyone to go there.

My 2003 Black Honda Accord has lost clear coat on hood, roof, trunk and now some of its sides. It looks bad and it's growing even bigger. Is there any recall on honda for this paint error? I read that every one is complaining about the same error on the same area of the honda. I have seen on other honda's with my own eyes with the same error on the same spots with same issue. Wow Honda has this paint job error? Couldn't believe it.

The problem is the blinking of D sign on the meter board of my Honda vehicle. The gear is also not changing smoothly.

I purchased a brand new 2010 Honda Accord from Elk Grove Honda last year. Recently I heard a grinding noise just before I started the engine. I took my car to Elk Grove Honda for repair and was told they already knew a lot of Honda Accords have this problem. They will not repair it as this is how the Honda engineers design it and I should turn my ignition key very fast in order to ignore this noise. I did some research and found out this problem is caused by the bad VTC actuator in many of the Honda Accord model. The Elk Grove Honda still refused to repair my defective car even it is still under warranty.

The rear tires were severely cupped and needed to be replaced on my 2009 Honda Civic LX at 27,900 miles. Dealership also performed a 4 wheel alignment. Alignment was within specifications. None of this work was covered under the 3 year 36,000 mile warranty. Dealership said it was due to not rotating tires. However, I have had other cars that I have put up to 60,000 miles without rotating tires and had no cupping problems. The tires were Goodyear eagle rs-a.

Total bill for repairs was over $366. I called Honda of America to complain and suggested that there may be something with the rear geometry of the car that is causing the tires to wear out faster than normal, but they said that the tires and alignment were normal maintenance issues. I am disappointed with Honda and I believe that these tires should not have worn out on the rear of the car at 27,900 miles.

My 2005 Honda City iDSI's starting time to drive was running good but after the car was moved, the engine only raising in drive slow the running car not to move fast. I can see on the meter board the D sign and the engine sign blinking.

I have a 2010 Honda Accord EX-L 4 Cyl (45,000 miles and bought new) and it burns oil between changes. I have spoken to mechanics, friends and family and everyone is in agreement that cars do not burn oil unless they are old or have a mechanical issue. The first time I brought it to my dealer's attention, the service rep. agreed that was normal. This was in Aug. of this year. They set me up on an oil consumption test. Also, I should mention that when it begins to burn the oil, my oil lamp light indicator flickers and my engine makes a tapping noise when I accelerate every so often.

I went back in 2,000 miles later for a check and was told that the oil was fine and that the software update they preformed in August should take care of my issue. (I've seen no advertised recalls on this yet they have the software update out there) At 6,000 miles, the lamp light came on again and my engine began making the tapping noise. I was ready for my normal change anyhow. Took it in to my dealer, explained I was still having the same issue. They found it to be 3/4 a quart low and their mechanic said this was normal for 6,000 miles of driving.

My concern though is that my power train warranty will be up in another year or so and I am worried my engine has already suffered damage since it makes that tapping noise. Service rep said at the latest oil change that he has seen 5-10 of these cases come through and that the software update should remedy it. I am going to formally write Honda so they will at least have my concern on file. Service rep said I'd be highly considered if I needed my engine replaced after my warranty is up since I have been documenting everything. But overall, I am disgusted that I pay what I pay a month for a brand that is supposed to be excellent yet I am having issues. If this continues and nothing is done, I can promise I won't be buying another Honda and I'll make sure all around me know my experiences.

I have called Honda customer service numerous times with regards to my airbag light permanently remaining on. I have verified with several mechanics, that apparently, this is a faulty seatbelt buckle that needs to be replaced. When I mentioned this to Honda, they advised me that they may be able to assist with "something". They won't mention what that something is, and on the condition that I take my vehicle to a Honda dealership for confirmation.

While I can appreciate the fact that Honda has to verify this, I don't believe I should have to pay over $100 just for a technician to verify what they already know to be an issue. This should actually be recalled by Honda. I have 3 colleagues that all own Hondas and we all have the same problem.

When you contact Honda, asking if this is part of a recall, they deny it. What will it take for Honda to take ownership and replace these faulty buckles? Does someone need to die?

I have taken a Honda CBF stunner bike. I am facing an engine problem, beating sound, which have engine warranty for 5 years. But I am facing an engine problem and they are telling me to pay RS9000 for the repair. They are telling that they won't give the warranty. Even they are not even caring when we went to the show room near Naredmet, Hyderabad. We are not satisfied with the service which you are providing to the customers. They don't even have the spare parts of the vehicle.

I bought my car a year ago, and I have requested the salesman not to pay for any services and requested him to give me the top-up. Today, when I took my car for new brakes, they told me it's not included in my service plan. I had a very bad experience with the dealership.

There was a problem with the 2008, 2009 Honda Accord rear brakes and consumers were compensated for replacing them. I have a 2010 (which was probably manufactured in 2009) Accord and the same problem has just occurred. I too would like some reimbursement for this Honda problem.

As a long-time Honda owner, I find myself in the regrettable position of writing to appeal the denial of a recent claim for warranty coverage on my 2007 Honda Odyssey minivan. I request that American Honda cover 50 to 100 percent of the cost of the repairs, including parts and labor. My wife and I purchased the our Odyssey minivan last year after our excellent previous experiences with a 1982 Honda Accord, a 1988 Honda CRX, and a 1992 Honda Civic, each of which we drove for more than a decade for nearly 150,000 trouble-free miles.

The issue with our Odyssey, which at the time had 44,000 miles on it, began when I noticed slight engine roughness each morning when I started up the engine. The intermittent check engines light (CEL) would also stay lit for a few seconds and then go out. Although the roughness always leveled out within a minute, the CEL would go out, and the engine would then run smoothly, I felt that something wasn't quite right. So I brought the minivan to Curry's Auto Service, a local independent repair shop on September 19, and they diagnosed a misfire in cylinder five and replaced the coil (invoice attached). The problem persisted, however, so my wife brought the minivan back to Curry's on Monday, September 26. They did a leak down test and found that cylinder number 5 had a 40% leak down (estimate attached). Because the labor to adjust or replace the valve was estimated at $2,000, and because it seemed an unusually large problem for a van with only 44,000 miles to have, we decided to get a second opinion.

My wife brought the van to Honda of Tyson's Corner. The engine was running smoothly when she arrived with the van in the service bay, and no dashboard warning lights were lit, so the on-site technician was not able to immediately diagnose a problem. Later that day, they test drove the van and ran more diagnostics, but they were unable to replicate the engine roughness we had been experiencing with morning cold-starts. I requested that they keep the van overnight so they could do a cold start in the morning and see if they could replicate the cold-start roughness, diagnose the problem and fix it.

The following morning, Tuesday, September 27, the Honda tech reportedly ran the van in the service bay and the engine overheated. The tech and then the service team leader next told me that coolant was leaking into cylinder 5 and that this was likely the cause of our engine trouble. Both the tech and the team leader told me on the phone that they were confident that American Honda would cover 50 or 100 percent of the repairs under the 60,000 mile power train warranty, and they indicated that an American Honda field representative would be out that afternoon to verify this.

That afternoon, upon their request, we also faxed over all of our service records for the van, which showed that we had brought the van in for various recalls, changed the oil on a timely schedule, and had to this point experienced no other trouble with the van. I also reminded them that I had brought the van in to Tyson's of Honda on September 12 to have the valet key reprogrammed and, while there, the van easily passed the routine, multi-point vehicle inspection on all counts (see invoice).

On Wednesday morning, September 28 more than 36 hours after my wife brought the van in -- I received a phone call from the service manager that there would be no warranty coverage. Further inspection apparently revealed that the radiator was low on coolant and, based on a closer inspection, the techs asserted that the engine must have overheated in the previous two weeks, blowing the head gasket and causing coolant to leak into cylinder 5. This explanation simply doesn't square with the facts: As noted, I had been at Tyson's Honda two weeks previously, and the routine, multi-point inspection of the van, which included checking all fluid levels, showed that the coolant level was normal. Furthermore, the minivan never overheated on us, the temperature gauge never indicated anything other than normal engine temperatures, none of the dashboard warning lights ever lit up to indicate high engine temperatures or overheating, and no codes in the onboard computer ever indicated an engine overheat condition.

Braking problem... There was a sudden problem in the front braking of CBR250R vehicle number: **** chassis number: **** and Engine number: ****. The mechanics of Todi Honda situated in Kolkata say that the pistons and some other parts of the disc brakes are not working and hence needs to be replaced. There is no availability of spare parts here. My vehicle is under their hands from 16th November 2011 and still there is no solution to it. I am facing a lot of problems without my vehicle. I would kindly request you to solve this problem as soon as possible.

I have a 2001 Honda Accord with 65,000 miles. The first transmission was replaced at 27,500 miles, and was under warranty. Now, my second transmission needs to be replaced at 37,500 miles, and is not covered by the warranty. I have contacted the regional representative, who only saw it was a 2001, and refused to assist in any way. I then contacted their customer service department who filed a claim for me, but a day later called, and gave me the same response. There will be no "goodwill" gesture on the part of Honda.

I have since written a letter to the president of North American Honda, but have not received a response back. I have since had the transmission replaced on the 2001 Honda by a transmission company, for approximately $1,600 plus tax. I still feel that as a goodwill gesture, Honda should be more flexible in a situation, where both transmissions did not have very much miles.

It started when my check engine light was on while I was driving on the freeway. The car started to jerk once in a while. Luckily I got home safe not to mention my toddler was in the backseat plus I'm pregnant, too. My Honda Accord Coupe V6 is a 2001 model, but it only has 64,000 to it. My transmission needed to be replaced. I had contacted Honda Corporation to see if they can help me out since one of our friend had the same problem with a 1999 model. The case couldn't even hold a chance because the insensitive case worker told me I had no chance with a 10-year old car and the warranty was expired 3 years ago. I never received the warranty letter. Now I have to make a decision to pay the $4900 to install the new transmission or walk away from my car that hasn't been with the 64,000 miles to it.

I have taken my Honda Accord to the dealership for service, and told them the ongoing problem with my car burning oil. My car is making a tapping noise. I still can't find whats wrong, and I am not getting the service I deserve. My car sounds bad, and shouldn't require adding oil between each oil change. Also, I reported problems with the brakes. I had to replace the brake pads/shoes three times within 15 months. The last time, the dealer charged me over $600.00, and still, same problems occur. They serviced it five months ago. I need district service rep to assist me, getting this issue resolved. Please.

Don't buy Honda Civic Hybrids. The check engine light has been on, since I bought it. The cause is "fuel sensors" and the emissions system. Honda admits there are "software" problems, and that buying new equipment won't fix it. So, I'll never know if there is a real problem. It costs thousands of dollars to check the "engine lights" ($80-100 a pop). The first time it happened, I paid the $700. Pearson demanded to replace a sensor, and found out from Honda, that it was not needed, but they refused to refund the money, because the "warranty" had ended. No one can, or want to tell, if these parts actually needed to be replaced.

I have Honda City full options, year 2006, 1.5l VTEC. I have this accident from the front of the car; the car condition is total loss. My complaint is how I have an accident like this and no airbag has opened. I have 2 airbags in the front, and I have been injured. What is the safety in the car?

I bought a Honda, because it is a brand; and I paid more than the worth of other Korean cars because of safety. Where is it, the safety factor? I have an accident like this, and my life was in danger. And I am injured now. I am so upset with what happened; I didn't expect this from Honda.

I have taken my Civic two times to Sisk Auto Mall for service (oil change). Both times I have been advised that there was something else wrong with my car. The first occasion was my transmission fluid/ flush. The second time (11/14/11), I was told that my brakes needed immediate replacement. However, I have recently been told from an extremely reputable car care company (local) that I have a bit over half life on my brakes, they were in good shape. I was getting the feeling of intimidation from the service manager, he said they were "screeching" bad (they make no noise). He also suggested I would not be able to stop effectively if I did not have this problem corrected. My transmission (that I was told needed some repair) never has failed and I have it checked each time I have an oil change. My overall experience with this dealer is extremely poor. I will never buy another vehicle from this dealer.

Horrible! Have a leased 2009 Pilot touring model. The car never starts! The dealer can't find the problem nor cares to.

I have a '08 Honda Civic which has had multiple problems so far. Both visors have broken and both of the seat backs on the driver and passenger side have fallen off. Now I have chipping paint on the bumper and they won't fix it. So much for bumper-to-bumper warranty. I have had an Accord, Civic, and an Acura MDX, but I will not buy another Honda product ever again.

I have a 03 Element and love the vehicle. I was getting ready to buy a second one until I found out it is $726.00 to replace a starter, a freaking starter. I will not own another one. And I will trade this one for a Toyota by tomorrow. I think it is pretty pathetic that you have to remove a perfectly good manifold to get to the starter, who was the brain child of that design. I thought you built cars to last and to be low maintenance. Well, if one starter cost that much, how is it low maintenance? That's very, very sad. Honda has lost my business. I have had a CRV, Civic, and Element. Not anymore!

I am really frustrated with the services of Honda Activa.

I'm really disappointed with the service of Honda Activa. I had a lot of expectations but Honda Activa has not fulfilled my needs. I have sent my complaint to the customer care but customer care is not an initiative of the consumer's grievance so I have decided to send my complaints to the National Consumer Helpline, Grievance Redressal, Ministry of Consumers Affairs, CNBC Pehradaar, director of Honda Activa.

I have registered my complaints so many times to the customer care but no one is there who can contact me on this issue. I have paid Rs. 55,500 for purchasing of Activa Honda white color and after paying a huge amount I'm very much frustrated with the service of Honda Activa neither sub-dealer nor dhingra automobile dealer is hearing the voice of the victim here. Kindly help me in this matter. I have purchased Honda Activa on 16/08/2011 and chassis no. **. Kindly register my vehicle in company records. I am disappointed that within a month the Activa Honda side stand had broken by default and also my Activa Honda gives the average of 30 km/per liter after first service.

I want to know the replacement process. I have to suffer from two major factors, I have paid Rs. 55.500/- for purchasing this Honda Activa with accessories from JMV Automobile, the sub dealer of Honda Activa and I requested them to change my foot side stand cover and they have told me that they will not repair or replace it. They can deliver the Honda Activa by opening the showroom but they will not provide me a service of Honda Activa and even when I contact the dealer, Dhingra Automobile they also denied to replace the service of this stand.

Tell me, where should I go? Who will hear the voice of the customer? And I have also done first service on 15/09/2011 and paid Rs. 480/- for engine oil, gear oil and speed oil etc. I'm also enclosing the Receipt of the Honda Activa and I have a lot of trust in Honda Activa. Kindly help me in this matter. I shall be obliged for your cooperation.

I own a 2006 Honda Civic. I recently had a situation where my car was going through a rough patch of road and construction. My side curtain air bags and drivers rear passenger curtain air bags both deployed. However I was alone in my vehicle, there was no one in rear passenger side and the airbag deployed for myself and the passenger side. I drive a 2006 Honda Civic, 2door coupe. The driver steering wheel air bag did not deploy. I thought someone hit me from the side because of the force from the air bag. It split open my arm and smelled and felt like someone shot me. I pulled over to realize there was no structure damage to my car on the front or side of the car. I am trying to figure out what to do, I have been trying to get a hold of Honda.

A mechanic told me to have an investigator come out and look at the car. I wanted to know if anyone had any advice for me. I am 27 and have never had an experience with a car like this before. I have seen numerous similar posts to a situation like this. I would not recommend a Honda! Please feel free to contact me with any help or advice. **

This is in response to the gentleman who had to replace the rear brakes on his wife's Accord. There was a class action suit filed in which Honda agreed to pay. I had the same thing happened on my 09 model and they reimbursed me for the full amount of the repairs after I submitted the receipts. I believe it was up to $150. The payoff does not come from Honda—it must be done thru the administrator of the suit.

I have just purchased my second Accord EX-L and couldn't be happier! I had the first for three years and I just picked up the second one last night. I have been very pleased with the quality of the car. I had absolutely no issues with the 09 model and I am hoping my luck holds out with the 2012!

I bought a 2012 Honda Civic on July 15, 2011. I've had this car for 3.5 months and it has been in for repairs 5 times and the problem still isn't fixed. The problem is the XM radio, it keeps cutting out. I tried calling Honda Canada and I just got the runaround. Every time I call, they will tell me that I have to speak to a different person who isn't in before I can talk to a manager. I've tried emailing and leaving a voicemail for the Customer Relations Manager of the dealership where I bought the car and he has yet to return my call or email. I'll never buy a Honda again.

My mom owns a Honda and her car recently had a problem with the transmission (I think). She went to the Honda dealership in Battle Creek, Michigan to get a check up on her car and they declined all services. It seems like a blacklist system, but only for my mom.

In the previous maintenance, they put a small dent on the car and declined. My mom isn't American and her English is hard to understand but she has a very good credit score. So what kind of service is that? I am disappointed on how Honda dealership can decline services for Honda owners who can't get their Honda repaired from Honda.

My wife took her 2010 Accord in for a recall, a software change. During that visit it was discovered that her rear brake pads were worn down to 3mm. The front pads were fine at 9mm. So at 13,900 miles she had to have the rear pads replaced at a cost of $212.00.

Since she drives an average of 12,000 miles a year, she'll need a brake replacement annually. No help from Honda for equipping the car with defective brakes.

I own a 2011 Honda Accord of which I bought brand new in May of this year. Within three days of buying, I turned on the A/C and it wouldn't work. I took it in and they said that it wasn't plugged in from the factory. The funny thing is that I had the checklist from the factory and the A/C was signed off as working. Hmm! The second incident was when the car had about 3,000 miles and the check engine light came on. I took it in and they said that my O2 sensor was bad and they needed to replace it. Upon switching out the O2 sensor, they realized that the VTEC solenoid had a leak and it was leaking oil over the O2 sensors destroying it. They then replaced them both.

My Honda now has about 10,000 miles and the A/C quit working again within the past two weeks. I took it in today and they told me that a small rock must have flown through my grill puncturing my A/C condenser and all of the freon leaked out. Now, I need multiple parts replaced. The cost is about $960 and it is not covered by the warranty. The serviceman told my husband that he sees this happening a lot. It is so frustrating to purchase a Honda that is supposed to be one of the most reliable cars and it is constantly failing. I am afraid to pay the grand to fix it only to have it possibly happen again. I think that I have counted eight times that it has been in/out of the shop to either be assessed or fixed. I am so done with Honda's!

Honda Customer Service is extremely disappointing. Items offered/described on their website imply suitability for all--not true. Example: Website describes 'Backup Sensors' as "Help yourself in or out of a tight spot while helping to protect your paint; Four Sensors emit audible beeps into the cabin while you back up, signaling objects as you approach them. Beeps quicken as your vehicle gets closer to objects. Note: Back-up sensor attachment is required for installation. ** Polished Metal Metallic; MSRP: $265.32. "

On the purchase of a 2011 CR-V, we had backup sensors installed for $857. Turns out that the emitted beeps are very high-frequency which my husband cannot hear. (According to The National Institute of Health (NIH) 15 percent (26 million) of Americans between the ages of 20-69 cannot hear high pitched tones because of military service (in my husband's case dating back to 1965), etc. ) We would not have requested this safety feature installed on our new CR-V, the third new Honda my husband has purchased since 1997, unless we considered it important. We are a retired couple on a fixed income, and we think long and hard prior to spending this amount of money on discretionary items. Honda personnel with whom we have dealt offered us one option--go to an after market auto shop and see if they could rig up flashing lights to supplement the (inaudible) sound. Are they serious? In backing up, we have to look forward to see flashing lights!!! What about the sides of the vehicles where the backup sensors are supposed to ensure protection?

This happened to me back in 2009, but I feel that this will still be helpful to buyers in the market for a used Honda Civic.

I own a 2006 Honda Civic EX, which was top of line Honda Civic for that model year. I had my Civic regularly serviced at Saratoga Honda. In early 2009, I became aware of a Service Bulletin issued by Honda (issued February 8th 2008 which is not a true recall, but in this case, I believe it should have been) involving the rear upper control arms. You can Google Honda service bulletin 08-001 and see the service bulletin for the 2006 model year. The problem was that the rear upper control arms caused uneven and premature wear on the tires.

Honda USA originally issued a chart to reimburse customers at a pro-rated rate based on mileage of tires. I had been visiting my local Honda Dealer Saratoga the entire time while this service bulletin had been issued. And it was not until a year later that they mentioned the service bulletin to me. In fact, Saratoga Honda had rotated my tires one week after this service bulletin was issued and they mentioned nothing to me. By the time Saratoga Honda had told me about the service bulletin, all reimbursements offered by Honda had expired.

In the end, I had to pay half the cost of replacing the rear upper arms assembly and 100% of the cost of brand new tires. The Saratoga Honda service manager told me that if I refused their offer to pay half the cost of the manufacturing defect, then he would be forced to withdraw the offer and Honda would refuse to deal with me, period.

I will never buy another Honda and never deal with the unscrupulous people at Saratoga Honda! Honda is not what the TV ads lead you to believe.

Last month, I can't remember the exact date, something has happen to my car. My son, 7 years of age, named, Muhammad Afdhal **, while playing with center rear's seat belt has accidentally squeezed his stomach. My husband had tried to loosen the seat belt but unfortunately it further tightened his stomach. The situation at the time was so tensed because I can see my son facing difficulties in breathing.

Two peoples around who were trying to help my husband said that we have no choice but to cut the seat belt. Without further delay, my husband ran to the nearest petrol station for cutter. Luckily, he managed to get it and straight away cut the belt. My husband managed to rescue my son but it became a nightmare for me because your service center had informed me that Honda is not liable to replace the belt. In other words, I have to pay by myself.

My 2009 Honda Civic hybrid that has 25500 miles on it, has the engine indicator light go on twice in the last six weeks. The first time the light went off on the second day when the car was being driven to the dealer to have the problem checked. Consequently, when a diagnostic test was run the test returned no results as to what the problem was. The second time this happened the light remained on and the diagnostic test indicated a problem with the IMA system.

The Honda Corp showed absolute disdain for the rights of their customer and total lack of willingness to stand behind their product in my recent dealing with the company.

The speedometer needle fell off my 2007 Honda while I was driving. I have never seen this happen in all my years of driving and could find no one else who had experienced this, so I assumed it was rare. I went to the Honda chat sites and found that this has happened often with the 2007 Element. (Often enough that they had provided a fix which ended in Dec. 2010).

When Honda customer service called me back they said this is my problem and they will do nothing to assist. I asked to talk to a supervisor and was told that it is not possible, case closed.

I will never buy another Honda product or deal with our local dealer (Zigler Honda) again. Which by the way matters little to them since they can easily write off one customer rather than stand up for their product in the way a genuinely honest business do.

My 2001 Honda Civic LX was purchased for my son, a senior in high school on June 23, 2011. I had driven the car on the interstate and in the city before I purchased the vehicle. There were no noticeable fallacies noted during my test drive, so I bought the vehicle. About one month and a half after I purchased the vehicle, my son was driving home. Without any warning, the car wouldn't shift to the higher gears, and it lost all forward power.

I took the vehicle to AAMCO. They recommended repairing the torque converter, front mount, banner kit, filter and transmission. After spending $2,580.65 and two weeks after the repairs were completed, my son experienced another total transmission failure again. Luckily, AAMCO stands by their product. So, I only had to pay an additional $200.00 for a regulator. The repairs were the same problem over 200,000 customers are experiencing with the 2001 Honda Civic. Honda is and has been aware of this problem, but they never recalled this vehicle. I will never purchase a Honda again. I will tell all that I come in contact with, as well.

My Honda CRV 2005 has a failed ABS (ABS light, warning light and VSA light is on while running). The present mileage is only 48,754km. I am the first owner and I purchased it brand new, well-taken cared. The dealer said, ABS system is only covered for 3 years or 60,000km, which ever comes first. I feel that it is not right. The ABS brake system life depends on usage, not time. The word "which ever comes first" is wrong and against the consumer's benefit.

I bought a Honda City, which have 4 alloy wheels but I was surprise to see that the 5th wheel, which was kept in the back was an ordinary wheel. I immediately contacted the sales people but they said they can't do anything, as this has been provided by the company. Just imagine, in case of puncture, you will be driving a car with 3 alloy wheels and one ordinary wheel, which will create serious imbalance to the car thus violating/compromising the safety standards of the car. I am sure that Honda does not do this in any developed country like the US, Japan or countries in Europe.

I went out today to buy a new Honda Pilot. I took a tape measure and sure enough Honda has narrowed the seats by 3 inches. The seats in my current Pilot are 22 inches wide and the new ones are 19 inches wide. No sale. Also, why must I buy a moon roof that I do not want and would never, never use. I was a totally satisfied customer with my current Pilot, but I am uncomfortable in the new models and will not buy one! The seats in a RAV 4 are more comfortable. Also why monkey with a perfect car? Put the gear shift back on the column, and take the 50 cent seats out and put a decent seat back in.

I bought a 2008 Honda Accord in July 2010, and since then, I have been complaining about the rattling noise coming from the rear end, and every time they fix it, the noise keeps coming back. Now, the car has run out of warranty, and when I complained to American Honda, they assigned someone to look into this matter. Her name is Lauren and she is extremely rude and unprofessional. She talked to me as if she was doing a huge favor for me. In spite of me having this issue since it was under warranty, I keep having the same trouble and Lauren was too bad. I wonder how they can hire someone like her.

I bought a 2004 Honda Accord. Within six months, the paint had bubbles on the driver side, then it started chipping from the driver side to the trunk.

I experienced the worst customer skills ever. I thought one of the sales representative was going to hit me. Honestly, how do you have people like that work for you? It doesn't stop here. I want to speak to someone besides writing a review. I asked for clarity about a promo but instead, the cops were almost called. I am disgusted with Honda (2541 E. Tremont Ave.) right now. The worst experience ever!

I am using my 2010 Honda Civic and the gears pop or make a harsh transition when I move from "Park" to Drive." When I press down the break pedal hard, then move it out from "park," it will make a pop noise and gives the car a big jolt. This can't be good for the transmission. In addition to this, whenever I am driving the car, it abruptly slows down. I can feel it downshifting, making noise and sounding like it's struggling.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver's side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

My transmission went out in my 2003 Honda pilot. I experienced sudden jerking while driving my children to school on a fast road. Luckily, I was able to pull over without an accident! I had the flashing D error described by so many other pilot owners documented on the web, who have had transmission problems.

I took it in to the dealer who diagnosed the transmission. I knew it would not be a small part related to the transmission. I was able to diagnose at home because there is such a large body of literature on the web from other pilot owners describing the same exact issue.

My experience at the dealer wasn't great either. I repeatedly said that I needed them to have the rental car company ready when I got there, as my daughter needed to get to kindergarten. Honestly, they are just interested in getting you there as a captive audience and could care less about "service". They initially quoted $5,300 for a remanufactured transmission. We appealed to Honda who offered a $1,200 reduction. There is a transmission recall issued in 2004 that changes the coolant, but once you have shards of metal in your transmission, it's toast! This is clearly related to a design flaw in the transmission and Honda is not interested in fixing this known flaw.

Exploding rear window on 2003 Honda Odyssey. This occurred on Sept. 24, 2011 at approximately 1 p.m. in Calgary, Alberta. It was a beautiful clear day, the temperature at the time was about 20 -23 degrees Celsius. My van was parked on a residential street facing eastbound.

Earlier in the day, I tried to clean my exterior car windows with a wet cloth. While I didn't have any problems wiping down the north-facing side windows and the front window, I wasn't able to wash the south-facing side and rear windows because they were too hot to touch! As I moved the wet cloth over the windows, the water would dry on the glass instantly, leaving streaks. The heat of the windows made it impossible for me to continue washing them without burning my fingers or hands so I abandoned the task for the time being and left the sliding doors open for about 30 minutes to cool down the interior. A knob/latch is missing from the left side rear window so it doesn't close completely and creates an air gap.

About two hours later, I drove to a self-serve car wash to wash down the van completely. I had my dog with me, who was tethered in and laying down on the seat directly behind the driver's seat.

I started by walking around and spraying the soap solution over the vehicle. After adjusting the control to rinse, I began washing the front of the van when I heard one very loud "pop" from somewhere behind the van. When I got to the back of the vehicle, I noticed that the explosion (implosion? ) was my rear window! It was completely crumbled, but was still mostly intact. There were two holes in the glass, one in each bottom corner. I saw larger pieces of broken glass (approximately 1"- 2") on the ground in the wash bay and more pieces inside the van.

As I opened or shut the doors and drove out of the wash bay, the glass continued to fall down from the frame and into the back well area. As I was parked inside the car wash bay, the window didn't break from flying rocks or other road debris and there's no obvious evidence that I was a target for a BB gun, slingshot...or worse.

I came for oil change and tire rotation on 9/23. After the services were performed, as soon as I went out, the "check tire" symbol came on my dashboard. This morning, I came to the dealer again and they took the van. After an hour, they said they fixed it. After riding 2-3 miles again, the "check tires" symbol came up. I again drove back to the dealer and they said the tire has to be replaced now. There was absolutely no problem with my van when I came yesterday for oil change and tire rotation. If there was a problem, they should have caught the problem on my 2 visits (within 7 hours). If I have to come 3 times in a span of 18 hours to a Honda dealer, what quality of service the dealer is providing?

PAX Tires and Wheels - It is very inconsiderate of any auto company to equip a vehicle with this type of equipment. The only way to repair a flat is from a Honda dealer. If your loved ones have any tire trouble, where are they going to get help readily? The tires are ridiculously overpriced and do not last very long.

This is my first experience with a Honda Odyssey Touring equipped with the PAX wheel and tire. They are a real disappointment. As matter of fact, it was my first experience with any Honda. I really enjoy the van but I think the PAX tire is wrong and some remedy or recall should happen. I am the third owner of this Honda Odyssey and it is in excellent shape and fun to drive, but tire replacement is ridiculous.

I purchased a brand new Honda CRV from the United States in 2008. Right from the beginning, I thought it was a bit noisy underneath and the problem still persists. The dealer in the U.S is not prepared to help. The dealership in Ghana says I need to change the suspension and shocks and I don't believe that this is the case, especially when the road which I use to drive to work and back is tarred. Please advice on what to do since its still under warranty.

I purchased a new 2006 Honda Civic LX and now almost 5 years and 48,000 miles. I used to recommend service/oil change at only one place, that is Paragon Honda New York. My car was running good. I don't see more problem except some kind of vibration coming in sometimes since my car was 30000 miles. One night, July 22, 2011, all of sudden I heard big vibration on the right side. I am not trained technician nor mechanic. I parked the car at my relatives' place which is close to Paragon Honda New York. I could not get to sleep that night.

I woke up early in the morning and dragged my car slowly and carefully to Honda Paragon, where all the time, service was done at the same point. It is not far from my relatives' place. It is like 2 miles. During the inspection of my car by a trained technician of Paragon Honda, I found that the engine mount support was broken. It cost me like $200.00 + tax for parts and $237.00 + tax for labor charge. The invoice will be produced on demand. Also, they told me that you need to change the transmission oil, which is normally next to be changed at 60000 miles. I already changed at 30000 miles, but I did. I had some argument with the service adviser about the warranty and he said the warranty expires in 3 years or 36000 miles.

After my accident and insurance inspection, there were four to five damaged parts which were to be replaced (caused due to accident) and was told that within seven to ten working days, I will get the car back. I have been waiting everyday but things seem to proceed further.

Today, after three weeks of continuous chase, I finally get an answer from Ayub ** (General Manager of Hall Mark Honda) that the spare parts are still not available and will let me know by tomorrow for the exact status. Ayub also mentioned that I may also put up a complaint on customer care. Today, I have made a complaint to the Customer Care--my complaint number is **.

In the beginning, when we were to give the vehicle for servicing, why didn't they check with their big company for the spare parts prior to giving commitments to us? I require my car for commuting to work on a daily basis and with such delays and poor service, it is really not worth buying a Honda car.

I have gotten sick and tired with no correct feedback, following-up with the branch, and getting atrocious responses like, "we shall get back to you in two hours" or "the responsible person is not available." I really think that Honda is testing our patience. Such inadequate service and inefficient staff! We will no longer seek or expect any help from your branch's disinterested individuals, who seems to be highly skilled ** jugglers.

Kindly consider my dissatisfaction and disappointment with such useless services and try to solve my query soon. It is suffice to say that I have now given up on my futile and foolhardy quest but I still hope to receive some kind of service from you. I am awaiting immediate response.

I bought a brand new 2011 Honda Pilot from these hypocrites. They were not able to entangle me with any of their ** hidden cost because I had my own money financed from a different institution. Well, I got myself a suitable deal. The second week, I heard a funny noise coming from the transmission. I took it back and I was told three different things. One mechanic of Chinese origin says he cannot hear anything (how could you hear anything if the garage is noisy?).

After about an hour he said he heard it. The next mechanic of Russian or Ukraine origin said that the noise is coming from the front axle. The third mechanic of Hispanic origin didn't ask anything but was about to take a pipe and plunged it into the brakes pad area. He said that it is the brakes (this was expected from him). The manager whose name is Frank didn't talk to me but informed the mechanics to give me my car and I should go home. My problem was not solved. I called Honda Official site and someone set me up for an appointment with a different dealer. If this problem cannot be fixed, I will take the next step. I think this is a prospective recall waiting to happen. Folks, the only reason I went to these people is because my wife loves the color which they only had at that time. If you could avoid these people, please do so, you might do yourself a big favor.

I am Raj ** and I am working in a private company. I purchased a new Honda bike to sell our house which is in Delhi. I purchased a Honda Shine from Race Honda Patpargani, New Delhi. Date of sale was August 14,2011. But it is not running straight on the road, there is a problem bubbling in my bike. I checked the bike the next day, August 15, 2011.

In the showroom, they loose the screw of the handle and told me that my bike was okay. But the problem is the same. When I went back there the next day, August 17, 2011, I asked why is it having the same problem. The showroom manager told me that I should go to their workshop. So I went to the workshop on August 24, 2011 and met the workshop manager, Mr Ashwani **. He told me that the rear rim found the band because of the speed breaker and digs, he said they cannot do anything for me and I have to pay around Rs 3,700 for it. I was shocked when I heard it. Then I decided to complain to the Honda Bike Company.

The telephone numbers are 2290911, 2290912, 2290913. I do not feel good about them, compared to other company's customer care. But after all that, one Honda engineer Mr. Umesh came, I was hoping he could help me. But he was so busy with his cellphone and he didn't listen to a single word I said, he just told me that my bike is not under warranty so I need to pay for the repair. The parking charge was Rs50 extra, so I was so unhappy that I asked him why do I have to pay for parking and a rim. Then he told me that I have purchased a Honda bike, and that he will not give me a favor.

After all that, I think I took the wrong decision to purchase a Honda Shine. My bike is still in the workshop. What can I do now. Can I fire myself?

My 2009 Honda Civic LX experienced failure on the air conditioning unit so I took the car to Coral Springs Auto Mall Honda dealer. John ** (assistant service manager) is the person I spoke with at the service facility. My reason for going to the second Honda dealer (Coral Springs) is because this is the location where I originally purchased the car.

After the diagnostic test, John ** came back to verify that the condenser was hit by road debris and that this type of damage to condenser is not covered by warranty--the car only has 26,000 miles. John ** offered a $590.00 discounted quote to do the work. In my view, they should have covered 100% since this seems to be an ongoing issue with Honda cars. This is an engineering flaw, which Honda seems to be ignoring. It is something that your office, I'm sure, has seen before.

Our 2003 Accord (that we service at regular intervals and did everything the Honda dealer recommended) had the camshaft literally start coming apart. The damage to the motor was very costly. Because it was over 100,000 miles, the dealer told us our only recourse was with Honda Motors. I contacted Todd ** and he said it was just a normal wear and tear, and then said he was sorry that he couldn't help us. Normal wear and tear? A camshaft? I guess the words manufacturer's defect isn't in Honda's nomenclature.

The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!

My 2004 Honda CRV-EX air conditioner stopped working suddenly. It worked well one day and blew hot air the next. I went to Go-Honda Dealer in Westminster, Co. They said that I need a whole new air conditioner system, which costs around $3,000.00. The compressor goes out and send metals to the lines and contaminates the whole system. This is a complaint from a lot of Honda CRV owners. Even the dealership said that they see this a lot of times. I also saw numerous complaints on websites.

Recently, I bought (April 2011) a 1997 Honda Passport with a blown head for next to nothing. I purchased the vehicle for my two kids to get back and forth from college. I then dumped a couple grand into fixing it. Then in June, I noticed big chunks of rusted steel on my driveway under where the Passport was parked. I crawled underneath it, only to find that the chassis was so rusted out in places that I could place my whole fist into the holes (especially right under the passenger seat/door). I was also able to grab handfuls of rusted and corroded steel from inside the cavity along the chassis.

I immediately called the Honda Recall Hotline, and they indicated to me that there was no recall for the 1997 Chassis, but there was a recall starting in 1998 on the frame. "Not to worry", they said. I was to take it to the dealer to have them access the situation and determine next steps. So, I parked the vehicle in the driveway, and prohibited any one from driving it. I have been so busy with work, but I finally got around to calling the dealer in my area (Roush). They instructed me to set an appointment for them to do a diagnostic check. Oh, and that they will have to charge me for the diagnostic analysis. I told them that it was a bunch of bunk having it; I did not want to pay them any fees. All one has to do is get on their knees; look under the car, and come to the diagnosis that I came to that there is obviously a defect for the steel to be so rusted, that you could put your fist into several areas. Obviously, you do not need to be a rocket surgeon to figure it out, nor do you need to place it on a rack to make an official diagnosis, let alone charge me for it. I told them that I would send them 1000 FREE diagnostic pictures that they could use for their analysis.

Since that did not get me anywhere, I asked for Honda's number because I wanted to chat with a regional/district manager in order to obtain approval for the dealer to waive the diagnostic fee. I got the runaround from Heather in recalls. She said that I needed to go back to the dealer; since my vehicle had no recall, she could not obtain approval for a free diagnostic check. She also would not provide me with the district manager's name for Honda. She said to me that I needed to get that information from the dealer.

I then proceeded to voice my concern on this, and told her that the vehicle isn't safe to be driving even to the dealer. She offered absolutely no concern, nor any valuable customer service. Based on this Honda experience and previous experience with a GMC vehicle, I can tell you GMC's customer service department blows Honda's away. So, now I have to call Roush back in order to obtain the Honda district manager's name and number. It makes absolutely no sense and is totally a runaround. I bought the Passport because it was a Honda, only to find out that it is an ISUZU.

Honda evidently paid ISUZU to manufacture the Passports which was Honda's entrance into the SUV market. Now I have what I thought was a Honda, which is actually an ISUZU. No wonder why the frame is crap. If you happen to own a Honda Passport manufactured in the years 1995 (first year), 1996 and 1997, check your chassis. If anyone else has this problem, please let me know if you have been able to rectify it with Honda.

I had purchased 2011 Honda Accord EX-L V6 (non-navigation) at Norm Reeves Honda in Cerritos, CA. So far, I had problems ever since the purchase. A tire blew out a week after purchase (paid 200 for tire from dealer, 165 at Costco). A Variable Cylinder Management problem locked up the car this month on August 9th, 2011. And the A/C system leaked and no longer worked on August 27th, 2011. The car has only 27,000 miles on it. And the car is within warranty. A brake pad in the front right caliper was also cracked and replaced by another dealer.

I am thoroughly disappointed with the workmanship of this 2011 vehicle or 8th generation series Accord. My past Honda Accord 2005 was purchased new, an EX-L V6 (non-navigation). It worked without problems or mechanical difficulties, with the exception after 135,000 miles for a software update for a fast idle relearn on the ECU. That car was sold with 212,000 miles without these problems as compared to the 2011 Honda Accord. The only difficulty observed was with the mechanical workmanship of a different dealership from Norm Reeves, where a replaced engine, mount from wear and tear, was not tightened down properly.

My daughter was involved in an accident on Saturday, August 27th. She's driving a 2003 Honda Accord 4-door. In the morning, she had a flat tire. So, one of the tires is just a spare tire. On her way home from work that day, she took Highway 54. She spun around, hitting the railings. The four tires blew. The passenger side airbag deployed even without a passenger. The driver side airbag did not deploy.

My wife purchased a new 2010 Honda Civic Hybrid from Fischer Honda in Ypsilanti, MI. The paint (silver) is peeling off in large strips on the front bumper. The dealership contacted Honda about the problem. When she inquired about the status of her car, she was told by the dealership that the cause of the paint problem is from rocks and salt!

This is unacceptable and a completely ridiculous answer. There is a serious problem with Honda's paint!

My recent experience with Honda has been beyond disappointing. I have never owned a Honda before, but I had heard good things about their reliability and that Honda was a reputable company that stood behind their product. Sadly, I have found none of this to be true. I will never purchase another Honda, and I have advised my friends and family to avoid making a purchase they will regret. I have also filed a complaint with Consumer Affairs.

On July 20, during the hottest stretch of weather we have had in Vermont in a long time, my air conditioner quit. I looked it up on the internet to see if there was a quick fix. I was hoping maybe it was a fuse or something simple and I was surprised to find report after report and complaint after complaint about the air conditioner compressors quitting in the Honda CR-Vs. I went to a local garage, where they verified it was indeed the air conditioner compressor.

Since my mileage was beyond the warranty, but the car is only a 2008, I called Honda to see if they could offer any assistance with replacing this very expensive part and was advised that I needed to have a dealer diagnose the issue. After making a 45-minute trip to a dealer for a 5-minute appointment, to verify the problem as Honda asked me to do. I again called to see if I could receive some assistance, anything, I was just hoping they'd pay half of it, just something to help me out and make a goodwill gesture. I spoke to a woman who was extraordinarily unhelpful and unsympathetic. She just kept repeating it was beyond warranty.

I fully understand what a warranty is, and I explained to her that if it were under warranty I would have just taken it to a dealer in the first place and had it fixed! If my car were the only one with this problem, I would have accepted it as my bad luck and gone on my merry way. However, my research has shown that this has happened to many Honda owners and the part appears to be defective! The right thing for Honda to do would be to accept some of the responsibility for this defective part and offer owners some sort of assistance in making the repair.

It makes me terribly sad that your company has chosen to not do the right thing. While trying to scrape up the money to have my air conditioner fixed, I had to borrow a friend's car (a very reliable, older model Subaru with a working air conditioner), in order to take my 90-year-old father to the doctor because he is unable to tolerate the heat due to his age and his health. I was embarrassed to tell him that my 3-year-old car had such an expensive issue already. If it weren't for the necessity of having air conditioning to drive my elderly parents around safely, I wouldn't even have had it fixed. In Vermont, we don't use air conditioning very often, which adds to the evidence that there is something wrong with this part as it couldn't possibly be overused in three short years. Especially in a state with such a short summer.

I have enclosed a copy of the bill for my repair in the hope that your company will reconsider and take this opportunity to do the right thing and reimburse me for a repair that I should never have had to make.

A very disappointed first and last time Honda owner

I bought a brand new Honda Accord SE in July 2002. At 38000 miles, the transmission leaked fluid. The warranty covers only $36,000. After I talked to the manager of the dealership (transmission should last for only 38,000 miles), I paid 500.00 labor fee to install a re-manufactured transmission. At 71,000, the transmission failed again. I got a free replacement from the dealer. Now at 120,000, the transmission was repaired, but it failed again. One Honda with four transmission! What kind of cars Honda is providing to the consumers? Does Honda know anything about Six Sigma quality standard? By Six Sigma, there are supposedly no more than 4 bad cars for every 1,000,000 cars. I am completely disappointed in the quality of Honda Accord cars.

I bought a new 2009 Honda Accord EX. After a few days, I realized that the driver's seat was very uncomfortable. It can be adjusted in three different ways, so I assumed I just didn't have it adjusted properly. Over the next three weeks or so, I adjusted it in every possible way, but it remained uncomfortable. I contacted the dealer. And they offered to help me buy a good used car (Thanks a lot!). I called North American Honda and they didn't care. And finally, I wrote Tokyo, but they just bounced the problem back to North American Honda. Finally, I got a call from some woman at North American Honda. She had all her talking points down pat.

She told me that I should have known that the seats were uncomfortable before I bought it. I asked her how I should know that from a short test drive. She said I just should know. She told me that most people were satisfied with Honda seats. I asked her what Honda had to offer to those of us who weren't "most people." She had no answer. I also asked her how many complaints Honda had received about their seats. She quickly responded that that was confidential. I told her I could understand why. Her basic attitude was that Honda already had my money, so they didn't give a damn about my problem.

I looked for after-market seats, but there weren't any because of the air bags in the seat. It's illegal to disconnect air bags. And nobody made after-market seats with air bags. I had the foam in the seat replaced twice, but that didn't help. The car was so miserably uncomfortable that I traded it off after three months and 1700 miles.

I had purchased a Honda City ZX (GXI) in July 2008 from Iciban (HONDA MH- 04 DN 7717). Needless to say, the reason I opted for Honda was the excellent quality, and the after sales service provided by Honda. However, I am afraid that the experience I have gained for the last one and half year has nothing to show whatever I had initially thought of.

I have been having terrible engine noise problem, which was repeatedly reported to the service center in Pune (Crystal Honda) for the last one and half years. After inspection, they used to say that, "there is no problem sir". Once I approached Honda 121, the problem was identified as engine problem, and that the engine as told to me is not good. Please, tell me what needs to be done here. I have been to suffering because of this problem.

I purchased a new 2006 Honda Civic LX and now, 5 years and 41,000 miles later, the paint is fading and the clear coat is disintegrating! I regularly get my car cleaned and waxed, so it is not neglect. I park my car outside and the paint/clear coat should hold up! I went to Braman Honda in Lake Worth and they said my car was out of warranty - 3 years or 36,000miles.

I got an estimate to repaint the roof and trunk lid (the hood had been repaired in Jan. 2011 due to a fender bender) and it will be $671 to repair. I am in the process of getting another estimate. There was a class-action suit for the visors in this vehicle and Honda extended the warranty for those to 7 years. Rather than improving on the design of the visor, they will replace it and after 7 years you are out of luck.

I am pretty disgusted at this paint situation and even more so, since I see this is a prevalent problem with Honda - using poor paint and clear coat. I love my 2006 Honda Civic LX Coupe. It is a beautiful car and mechanically, it is fantastic. My friend just bought a 2012 Honda Civic EX. It is beautiful and I am reluctant to upgrade to a Honda because of this paint problem, unless I plan to repaint the car at a cost around $2,300 - $3,000.

Honda, what is wrong with you guys? Please improve your paint and you will get rid of a lot of headaches! I want Honda to pay to have my car repainted with good quality paint. This car should last another five years, at least.

Purchased (new) a 2003 Green Honda Accord. After having the vehicle for 2 years it started to discolor. Contacted the dealer several times and was advised no recall and may be due to weather damage. Since then the damage has been progressing. The roof, hood and sides of the vehicle are discolored, so much that strangers are asking what happened to the car. My mechanic who works for Acura, advised that it is a manufacture issue. However, Honda doesn't seem to agree. I see many complaints about the paint on many Honda, however, I see many 2003 Green Honda Accord with the same condition as my car. Although, not a safety issue, it's only fair that Honda do the right thing and repair. I mean if I would of known of this issue, I would not have purchased this car. When contacting the dealer recently, they convienently had no records of the complaints.

The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.

I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors' control button to a manual setting.However, the dash light would keep warning me by"binging") that the door was "open".The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the door's bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.

At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind it's product.I will be selling the vehicle & will never set foot in a Honda dealership again.

I have 2004 Honda Accord and the clear coat is starting to peel and it looks awful. It looks like it has a disease. I went to local dealership in Kamloops, BC and they said it was too far outside the warranty period and they won't do anything and referred me to Honda Canada. I called them and they called the dealer and then told me the exact same thing. Honda does not stand behind their product. I was a fan of Honda but will reconsider buying another one. Toyota is being held responsible for their paint problems so why not Honda. Very dissatisfied. Honda Customer relations also got very snotty with me which I didn't appreciate. I made sure I was calm and was not aggressive or assertive and she was still a bag when I was asking why Honda would not stand behind their product. Doesn't pay to be nice! May be a $5,000 paint job to even look presentable if we want to sell.

We always had Hondas and have been well satisfied. We bought our daughter a Honda Civic, and the roof went patchy. We waxed it thinking it might be the sun, and it progressively got worse. The Honda dealers do not want to know. It is now spreading to the hood. I have been trying to find out at least HOW TO STOP IT SPREADING.

I have a Honda Stunner CBF 125cc and my bike number is tn-09-bf-5872. I purchased this bike on 8/11/2010.

The problem that I want to discuss with you is that my bike battery is not working. I faced the problem last month and am going again and again there every day. They are saying some excuses and I complained it to dealer many times but problem is still not solved. Battery is still under warranty. Please take strict action against the company. Please take action as soon as possible.

Unfair denial of warranty for my 2010 Honda Rancher with VIN ** purchased on 10/22/2011.

On 7/16/2011, the transmission locked up, less than nine months after purchase. I took it to Donelson Cycles in St. Ann, MO to be repaired since it was still under warranty. I was told by the service manager that their Honda representative denied any warranty assistance. I then called Honda Customer Support and was told they would investigate further and get back with me within a couple days.

On 7/27/2011, I received a call from Honda Customer Support and was told Honda Warranty assistance was denied because I used an aftermarket oil filter.

Being a loyal Honda consumer for many years, I was very disappointed and surprised at their decision to deny any repair assistance. I consulted with an attorney and he suggested I try and resolve this issue prior to retaining his service to move forward with legal action.

I would be satisfied if Honda honored their warranty or at least offered reasonable assistance.

Brought a Honda Accord 6 years ago. It is full paid off. The inside roof upholstery started coming apart about a year & a half ago it is just falling down. I happen to also own a Toyota Camry & a Nissan Xterra and their inside roof upholstery is still great and those cars are also much older than the Honda Accord. I also have a friend who has a Honda Civic with the same problem. I think it is just unfair to all Honda owners for this to be happening. I will never buy another Honda or let any of my family or friends do the same.

The gear handle of my car, Honda City GXI (automatic), has been damaged. I have ordered a new one but there was no response from the Apex Honda Showroom, Kurla, since the last two months.

My Honda Accord 2000's clear coat factory-installed coating is wearing off on my roof, hood and surfaces around my windows. I have taken it the Schaumberg dealer who told me to go to a body shop. They stated they would have to repaint the entire car for a few thousand dollars. The car only have 75k miles and is in good shape. This has just started this year.

On July 5, 2011, I called American Honda to report a bad OPDS sensor on my 2001 Honda Civic. I provided the VIN number to find out if the warranty was valid, which the lady informed me there was a service bulletin that extended the warranty on this item by 10 years. She then went on to say my vehicle service date was July 1, 2011 which was no longer covered under warranty. I told her that the light came on Friday, July 1, 2011 while driving the vehicle to Stereo Unlimited and upon arriving home later that day made an appointment with Buckeye Honda to have the vehicle serviced on July 5. American Honda would not cover the warranty because it is expired for 4 days now. Although the appointment was made on July 1 and serviced on July 5 American Honda would not pay for any repairs.

I have a 2009 Honda Accord, purchased new. About one year ago, my wife experienced violent shuddering with the car during her drive to work. She contacted the dealer who advised her to shut the car off immediately and said they would have the car towed to the dealership. The car was shuddering, RPMs were all over the place, and the engine warning light was on. Once back at the dealership, the dealer stated they could not reproduce the symptoms; no code was stored in the computer, and nothing was done. Two months after -- the same situation. This time, my wife stopped the car, turned the car off, waited about 1 minute, started the car back up, and there was no engine warning light, no shuddering.

Again, we took the car to the dealership; again, they stated they could not reproduce the symptoms and no code was stored in the computer. Approximately 4 months after, we had the same complaint. This time, we drove immediately to the dealership (did not turn the car off). Finally, they were able to see the problem and a code was retrieved. The diagnosis revealed a failed spark plug. We were advised to check the oil consumption and to report back if we lost any oil. Over 1000 miles, we lost 1 quart of oil; thus, another trip back to the dealership.

We were advised that the dealer could not proceed without authority from Honda, who denied any repairs stating that 1 quart of oil per 1000 miles is industry standards. Several attempts have been made to contact Honda about resolving the issue; Honda is standing by their claim that 1 quart of oil per 1000 miles is normal. But if something happens to the engine as a result, it will be covered. What does that mean? The service manager at the dealership recognizes that there is a problem and states that the car should be looked at, but he is not authorized by Honda to address the issue. The issues began when the car was still in the original manufacture warranty stage, and now it is in the extended warranty phase.

Honda, again, does not take responsibility for the defects in their car. I am the original owner of a 2002 Civic and always had the proper maintenance done on my car. My SRS light went on in my car; and when I took it to an independent dealer, I found out it was my seat belt latch and assembly that was no good. It had to be replaced. I then found out that seat belts have a lifetime warranty and was told to call Honda Headquarters for reimbursement. My request for payment was denied because they said that the SRS light went on; and Honda was not responsible for reimbursing me. I reiterated what it said in the owner's manual about it being a lifetime warranty for seat belts -- to no avail. The person I spoke to at Honda headquarters in California had no customer service skills. She was extremely unprofessional and rude. Now, my back window does not work either. Two years ago, my transmission went on my Civic. It went without any warning. Honda would not take any responsibility on that either. I then had it fixed by an independent dealer. I will never buy another Honda vehicle.

Second failure 12 months later, in a major expense, upon exam of trans heli-gear excessively worn with no fluid in trans

I just bought a new 2010 Honda Fit in January and committed myself to doing everything I could to keep it in top condition so that the car will last me for a long time - premium oil, car washes every week, other regular maintenance. I also live in Florida where love bugs are notorious for damaging car paint. During the love bug season, I washed my car at least 3 times a week and scrubbed the bug bodies off of the car before they could do damage. Now, I have numerous spots where love bugs have eaten through to the metal. I understand that my car washes might not have been perfect and that love bugs can do damage, but the damage is usually described as a "pitted" appearance in the clear coat - my paint is all gone! Because the damage is obviously from love bugs, Honda has failed to acknowledge that the level of damage done is way beyond normal and that their paint is of sub-standard (maybe even low) quality. Meanwhile, friends with older cars that only get washed, maybe once a month, have no damage like this at all.

I've gone back to the dealership 3 times and have kept in contact with a customer service representative from corporate headquarters for over a month. Basically, they've just given me the run-around. I was lucky enough to have purchased a paint protection package that is covering the current damage, but what about any future paint problems? After reading other posts and talking to several non-affiliated body shops, it seems as if Honda manufacturers do not use quality paint and clear coat. I still like my Honda Fit, but will definitely not be purchasing any other cars from this company in the future. Their lack of helpfulness in the matter is baffling and they won't even give me a written statement regarding their refusal for my records.

The back seat window regulator went out January 2010 after 6-plus years of ownership and I am the original owner. Now, June 2011, the same window regulator is broken again. It is not acceptable to replace the same part less than 18 months later and potentially every 18 months. The warranty on the part was 12 months and 12,000 miles. How does driving more than 12,000 miles have any affect on the window regulator? The purpose of the window is to go up and down and it did for 6-plus years. And after that repair, it is again broken. Marla, the "only" supervisor at American Honda customer service in Torrance, CA belongs has no customer service skills.

She hung up on me when I advised her she had no customer service skills, rude, condescending and unprofessional. She provided no help, constantly interrupted me and refused to escalate my dissatisfaction. I love my vehicle and at almost 8 years old and 139,000 miles it is great. Where is the customer service, good will to keep a happy customer happy and returning? Not at Honda! It is 114 degrees outside and my window is stuck open due to the incredible vibrating. Other windows need to be open; therefore, my car us not drivable until it is fixed.

While driving on the highway in my 2010 Honda Civic, my rear passenger window suddenly exploded. Broken glass was projected throughout the backseat and could have seriously harmed someone sitting there. The dealer in Moncton admitted that two other Honda vehicles were serviced for the same reason recently (2011) and that the exploding windows in their vehicles are due to the car being tightly sealed. The dealer is replacing the window, but I no longer want this vehicle as I do not feel safe in it. The dealer as well as the customer service representative at Honda Canada is refusing a buy-back even though this is a relatively new purchase. I hope this message will warn any customers, especially those with young children who would normally sit in the back seat, of this real danger.

I am writing to complain about the Honda Civic ad campaign where the dead guy is trying to golf and his arms come off and are run over by the ball retrieval equipment. This shows no respect for human life. I have always respected Honda and as a previous owner I am very insulted by this ad.

This is my "retirement car." I feel stuck with an auto that will soon look as if it has a disease, since I have seen many, many Hondas with that very same problem. This is a long-term problem that seems not to have been addressed by Honda. I would never buy another Honda unless this is resolved to my satisfaction.

I have a 2011 Honda CRV. Two days ago, 2 engine bolts broke while I was driving. The car has 5,000 miles and is 5 months old. I talked to one of the sales managers by the name of Eric. He said that my car does not qualify as a lemon. I would have to have 5 similar incidents to qualify. I could have been killed and this jerk says that I have to keep the car and get it fixed. He also says that he cannot keep taking back cars since he would lose money and the dealership could go out of business. I want to break the lease with Honda and he will not support my efforts. He says that it rarely works. I am supposed to drive this car with my family which includes 2 grand kids until someone is seriously injured. A typical car salesman, money first safety never.

I purchased a 2008 Honda Civic SI with 16,000 miles and 20,000-mile warranty remaining. I owned the vehicle for 3 weeks when the clutch failed. The local Honda dealership disassembled it. They stated that it failed through normal wear and is not covered by warranty. I contacted Honda customer service. They stated I should have purchased the car from Honda and the clutch is not covered.

We consider a clutch wearing out at 16,000 miles as a manufacturer's defect, as it is normally expected to last to approximately 70,000 miles. I have faxed an official complaint letter to Honda customer service. And I requested a regional parts and service manager to review per customer service. I have sent additional complaint letter to you, BBB, DOT Office of Defects Investigation, International Association of Lemon Law Administrators, Motorists Assurance Program, NADA, and NHTSA. Your assistance in turning up the heat to convince Honda to do the right thing would be greatly appreciated.

Just a follow up with my 2010 replacement of my CRV. The car I have now (the white one) is making the same noise that the first car did. I took it in for repair to the same place I did my last car and they said there is nothing they can do since it didn't fix my last car. I called Honda and let them know and the service department is calling Honda as well to see what the next step is. Sounds like a design or equipment flaw that Honda needs to look into and fix. I don't know if it is just in the line of CR-V's or various makes/models, but Honda should definitely look into this. I am trying to get the word out so hopefully Honda will look into this and no one else has to go through this again!

We purchased our 2008 Honda Pilot at Jack Pirtle Honda in Jackson, TN in December 14, 2007. We relocated to Sparks, NV in July of 2010. This problem with the air conditioning has been there since we bought the car. We first used the AC for 4 months after we purchased it in the spring of 2008 when the weather became hot. I had 6 work orders for the work to be done on the AC from April 7, 2008 to March 10, 2009. I was told nothing about other issues. The problem finally seemed to be better after the last AC pipe was replaced and another recharge was done in March of 2009. We weren't using the AC during winter months. We started using the AC again in June of 2009 and it lasted through that summer. It was not used from fall of 2009 until summer of 2010. We moved to Nevada in July 2010 and it seemed okay. It was unused from September of 2010 until I turned it on May 6, 2011 when it was once again blowing warm air.

This has been an ongoing problem since we purchased it and when I suggested more than once to Honda that they should replace the air-conditioning system, it was completely disregarded. I took the car to Carson City dealer this morning and the freon was gone and there is still a leak after at least 3 new parts! It will take a minimum of 3 hours at $100.00 an hour to, hopefully, find the leak and then whatever it costs after that to repair/replace it. I called Honda to see if they would cover the cost since the car is now out of warranty but she gave me the run-around and said that they cannot help me unless I get a diagnosis which will cost me money that I don't have. I have never been treated so rudely or condescendingly.

I asked for another department or division or even phone number to get some help and was told that hers was the only place to get help! Honda has gone to the dogs, I fear. We have bought Hondas for years because it was an outstanding car and customer service was excellent. They had an extremely low complaint record because they produced quality products. I should not have to be dealing with a problem that belongs to Honda. We purchased a new car with air conditioning that has been defective since we bought it. Honda will not respond. Shame on you, Honda.

I purchased a 2011 Honda Civic EX Coupe on November 26, 2010. In less than a month, it started having issues. The car has been into the dealer more than the four times and is applicable in the state of Arkansas lemon law. Relays to the fuel pump have been replaced, the battery has been checked and the ignition switch has been replaced.

I want a replacement!

I have a brand new car that does not work. The car gets 35-40 mpg and the loaner car I drive only gets 17-19. I drive 35 miles one way to work. This has had an economic impact on me as well as a mental/emotional impact. I am without the car that I purchased. The car has been at the dealer for over a total of a month since I purchased it on 11-26-2010.

About two years ago, bubbles appeared on the hood of my 2004 black Honda Civic. Almost the entire hood is now exposed, and I will have to repaint my car. I called the dealership from which I purchased the car while the car was still under extended warranty, but they would not repaint the hood. I am very dissatisfied, and I am having to have my hood repainted.

I will not be buying another Honda! The minimum quote to have my car repainted is $1700 and it will cost at least $500 to have just the hood repainted, but more than likely, I will have to have the side fenders repainted as well.

I had an exhaust issue with my 2010 Honda CR-V and took it for repairs four times and had district look at it as well. I qualified for the lemon law program. Here is where the story starts. I first tell them I would like a car comparable to mine. Mine had a roof rack, upgraded wheels, nitrogen in the tires, door edge guards, mud guards and wheel guards, protective paint sealant and fabric sealant among a couple of other things. I also said please no white car. The first car they try to replace with was white and had no equipment. The second car was EX that I didn't need and they wanted me to pay extra for this. The car now is a white car and no extras at all.

My car is valued at $26,125 and they are replacing it with a $22,500 car. They also said I didn't pay for my equipment. I don't think the dealer would have let me out of the dealership if I didn't pay. Also, the information I was given from Honda said they are responsible for original manufacturer equipment as well as dealer added equipment, yet they don't want to incorporate this. So they are not taking the equipment into consideration. I am very upset and I have a high network that I can tell hundreds not to purchase Hondas. I want to be a loyal customer, but if they are not going to give a fair trade and have any concern for the customer, I traded my car and do not like the one I have but Honda threatened if I didn't take this one they would just do a repurchase. I still have the statute of limitations that ends today and I really want a vehicle comparable to mine. That's all, nothing more, nothing less. I don't know what else to say. It leaves a bitter taste in my mouth.

My 2002 Honda Accord EX V6 with now 44,000 miles has transmission failure. ABS braking locked up and I could have died on a major highway. There should be a recall on this problem. Many people are continuously replacing their transmission one after another on the same car. The service center strung me along saying, "I don't hear any noises, the engine sounds like it's running fine." Transmissions do not fail overnight. Honda needs to take responsibility before people die due to transmission failure. Their engines will produce error codes and malfunction like my ABS that locked up on me.

I noticed clear coat coming off my 2006 Honda Civic in April 2010. It was progressively getting worse on the top of the car, the trunk lid, and the hood and various other places. so I phoned my dealership in August 2010. I was told I needed to talk to a Honda representative. I waited about 6 weeks and called back again. I was reassured that I was on the list, but there were a lot of people in front of me. I never heard anything as of Feb. 2011. So I called back and was told that somehow I was missed. Six weeks later, I still did not hear back so I called Honda corporate and filed a complaint. I was given an appointment with the Honda rep. about a week later. The rep examined my car and said that the issue was environmental and that Honda was not going to do anything about it. They blamed me and said I did not take care of the outside. He said that it was from bird droppings and dirt.

I don't think this is going to cause the clear coat on almost the entire car to start peeling off. The car was washed regularly (maybe they want it washed everyday) but never waxed. They said that the owners manual states that the car needs waxed every 6 mos. I have thoroughly checked my owners manual and there is no section regarding this. The service received from Honda was terrible and they refused to admit that the products they are putting on their cars can not hold up to normal wear and tear. I would expect this to happen to a car much older. I will never again purchase another Honda and I am trying to get the word out to others.

Since 2008, I have been trying with Honda San Juan to resolve the problem that I have with my Honda Pilot 2008. If you drive up to a hill at 50 miles per hour or more, you can smell gases inside the cabin, with everything close, through the air conditioning. They have not resolve my problem and they do not give any choices.

I bought a used 2008 Honda Accord EX-L with 22,000 miles on it. At 30,000 miles, the rear brakes were shot and the driver's power seat track was sticking. I brought it to Vandergriff Honda Service Department in Arlington, Texas. I had a nightmare experience with the service department. But after 3 weeks, I finally had the rear brakes and seat fixed; after spending hundreds on rental cars and having them repaint my door frame from gouging it to the metal while repairing the seat.

Within a year, I'm at 36,500 miles and the front brakes and rotors are shot. I have a hole in my a/c condenser. Now, I'm spending another $850 in repairs and $350 in grille mods to keep the condenser from getting more holes. This car is costing me way more than its worth. Honda isn't standing behind its product worth a flip and I've got a nearly new car that's not dependable. The worst part is I'm still paying on the note. This is my 8th Honda and will definitely be my last!

I purchased a 2008 Honda Civic LX from Riverside Metro Honda in August of 2007. I have always maintained the vehicle based on Honda's recommendations with oil changes and tire rotations every 5,000 miles, as well as the 15K and 30K maintenance check ups.

For the first year, I had no known issues. As my tires began to wear, I began to notice a vibration while driving at highway speeds. After tire rotations I believed it was probably the balance of the tires, so I purchased a tire rotation and had my tires balanced. There was uneven wear, but I had the tires balanced anyway since I was nearing the end of the tread of the first set of tires. Since this did not help the vibration, shortly thereafter, I purchased new tires. This seemed to help tremendously.

After about 6000 miles I began to experience the vibrations again. I attempted the same route, by purchasing a lifetime rotation and balance from a local tire store. When the representative saw the uneven wear of my tire, he pointed it out to me indicating that he is not sure how much the balance would help, being that there was substantial uneven wear. There was another representative from the tire store who indicated to me that I might want to check with Honda as his parents had a new Civic that had the control arms recalled.

I immediately headed over to my Local Honda Dealership, DCH Honda of Temecula. I spoke with Rick, as Service Advisor there. He indicated to me that no in fact there wasn't a recall but that there was a News Letter informing all Honda Service Centers that if they notice uneven wear on the rear tires of this Year/Body Style Civic that it could be due to a control arm which may need to be replaced. He then requested that I contact Honda Corporate Offices for further explanation.

Upon contacting Honda Corporate I was told yes there was a News Letter that went out to all service centers. I questioned why the car owners weren't notified and was told this was not a global issue and therefore there was no need to notify the owners. I questioned why they wouldn't tell us car owners so they wouldn't have to go through what I have gone through trying to diagnose the issue, even though Honda dealerships were performing my maintenance on my Civic. There was no answer why this wasn't conveyed to the customer but I believe it was to save Honda from a total recall with all the issues that Toyota was facing. I believe that this was a way to save money and not require the owners to bring their cars in for inspection.

Long story short, Honda and DCH agreed to replace the defective part but not the brand new tires that were destroyed. Although I have two independent tire shops that indicated that the tires need to be replaced Honda believes they have to be totally worn out. I told them that if the tires were totally worn down, then it would be up to the car owner to replace tires that they had driven down. These were brand new tires that will always be worn unevenly causing vibrations while driving at highway speeds. I think the public should be aware before they invest in the multiple tire rotations and balancing thinking it was due to driver error when in fact the control arms are causing the tires to wear unevenly.

I think most importantly, what I am trying to accomplish is public awareness that Honda is sweeping this defective part under the rug. There are thousands if not millions of Civic owners that are not aware of this part and it would take them two to three tire replacements before they would figure there is another issue that could be causing the vibrations and uneven wear on the tires. Honda Corporate Offices indicate that their Service Centers are notifying the car owners of this issue but this was not the case with me. I find it hard to believe they would notify anyone unless specifically asked and who would ever think there was a suspension issue on a brand new vehicle? Please help me notify the public. This is not professional nor responsible of Honda and I am much too small to fight a big corporation such as Honda.

I have a 2003 Honda Accord LX 4DR Sedan in Taffeta White. The clear coat is peeling near the roof line edge and front windshield edge. I've kept the car in great condition, but this is very disconcerting. I have not had this problem with my previous Honda purchases. This will cost at least $1,500 to $2,000 to repaint with base and clear coat.

My 2000 Honda Odyssey front drivers side spring broke in two. It had a loud popping noise. It broke when I pulled into driveway and lost its suspension in front.

I purchased a 2008 Honda Fit on Dec. 14, 2010. On Jan. 23, 2011, I rear-ended another vehicle when my brakes failed to engage. I had plenty of room to stop even though it was a sudden stop. But I had no brake function! I need a vehicle for work and I currently don't have one. My insurance is going to go up even though this was not my fault. The worst thing is that no one but my husband and close friends believe me and I have been treated as if I am a lunatic. My back and my knee still hurt.

I just became enlightened by researching spring problems on the Honda Odyssey as my driver's side front tire was mutilated by a broken spring on my 2001 minivan last night. Thank God, I was only on a side street and not on the highway when the spring gave way and my tire blew. I wish I had discovered this site earlier! I realized my van is 10 years old now, so perhaps a broken spring is to be expected, but after reading the other customer complaints, I now know why over the past decade my Odyssey (1) had the transmission replaced, (2) has needed frequent brake work, (3) blows fuses, and (4) has "sliding" doors so sticky I've wrenched my shoulder several times and had to wear my arm in a sling. Once I had to drive on a highway with the side door open because I could not close it. So I guess the broken spring is yet another symptom of the problems frequently experienced by Odyssey owners. And I bought a Honda because I was thinking about quality! What was I thinking?

Just a few months ago, the paint on my 2004 Blue Honda Civic began degrading at a very rapid rate. I do live in Florida, so I've been very careful about the upkeep on my car (regular washes, waxes, etc.) The inside of the vehicle is next to perfect, and there is nothing mechanically wrong with the car which now has almost 100,000 miles on it. All in all, it's been a wonderful vehicle, but this paint issue is just ridiculous.

I contacted Honda directly. I sent a large packet to them, describing the issue, along with photos of the damage. I got no response from them for almost two months. At that point, I went to the dealership where I bought the car, brand new. They said it was on the bad side of paint issues they had seen, and they filed a ticket with their representative, took photos, the whole nine yards. They called me back a few days later and told me the representative had denied the ticket because it was just "normal wear and tear on the paint".

I now have a vehicle that runs beautifully but looks like **. I have a company who won't do a dang thing about it. People keep telling me to just repaint it, which I now have to do because the value of the car stinks right now. I'm about to get married, and I can't afford a new paint job! I can't believe there isn't some kind of a class action suit pending! I'm not a vindictive person; however, I paid good money for a vehicle. I kept it up very well, and now, I'm stuck with it looking like this.

I had a recall on my 2008 Honda Civic Hybrid. The recall states that there is a reprogramming on computer to charge the drive battery better. The notice states that you will notice that the engine will run more often during stops in traffic, instead of shutting off. After the reprogramming, I noticed a definite drop in gas mileage from 40 mpg to 36 mpg in city. When I called the dealership, I was told that there is going to be a drop in gas mileage and that there is nothing that can be done. I was given the 800 number to the nationwide Honda consumer line and placed a call. When I talked to them, I was told that Honda had found out that the drive batteries were showing a premature failure rate, and that this program was put into place to help stop the battery deterioration. I asked what Honda was prepared to do to compensate for the loss in gas mileage. I was told that there is nothing at this time.

Every so often, when going very slowly, turning a corner, or driving through a parking lot, when pressing the gas pedal, nothing happens. The car just coasts and doesn't respond. I take my foot off the pedal and back on, and it works okay again. I can't make it happen all the time, or when I am at the dealer.

Every so often when going very slow, turning a corner or driving through a parking lot, when pressing the gas pedal, nothing happens. The car just coasts, and doesn't respond. I take my foot off the pedal and back on, and it works OK again. I can't make it happen all the time or when I am at the dealer.

The transmission in 2003 Honda Pilot was recalled in 2004 and the dealer failed to address the recall properly. Now (December 2010), the transmission fails and Honda won't do a thing for me. I had to spend $5,000 to replace the transmission.

On December 12, 2010 my rear window in my 2006 Honda Accord exploded. I was sitting in my car waiting to pick up my daughter from a church event when there was a terribly load boom, and before my eyes the rear window just fell apart. I thought I was hit by another care, or worse, had been shot at. Glass was all over my car. I was very lucky that my daughter was not in the back seat at the time, and that we were not on the highway, driving at highway speeds.

Ken at Honda America was terrible. He assumed my wife and I were liars. He made us feel like we were trying to get away with something. My opinion of Honda has diminished dramatically.

My wife and I are the owners of a 2009 Honda CRV purchased at the Honda House in St. Cloud, Minnesota about 1 year ago. Incidentally, this is the 2nd CRV I have purchased, we still have a 1997 model as well. Today I had to shell out $435.50 for new tires and an alignment for the 2009 CRV which has 20,061 miles on it.

When I contacted the dealer, I was told to contact Goodyear regarding the tire warranty. My wife and I did this and the result was they replaced the tires at a cost of $435.50, which included the alignment. The car has never had an incident to explain the alignment problem so I assume it was delivered that way. It did have approximately 300 miles on it upon delivery. The tires on the car were Goodyear Integrity and at the time we purchased it, we were told they were an upgrade. I find it totally unacceptable to have to deal with this when the car only has 20,000 miles.

It was not only the cost but our time to contact and work with Goodyear. Previously, we were one of Honda's best advocates recommending the CRV whenever asked about it (the 1997 model). We can't say we still have that enthusiasm. The serial number of the car is **. At this point the only thing that will satisfy us is a check for half of the cost of the new tires and a recognition that this isn't a normal expectation for a Honda car. We think that is a fair compensation for our time and inconvenience. We won't know if the premature wear problem is fixed until we are 20,000 miles down the road, will we?

My wife and I are in our mid-sixties and we are both conservative drivers with literally no driving violation record, so if you are thinking we abused the tires, don't go there! I might also add that we have had 6-7 new cars over the years and this is the only time I have contacted customer service other than the local dealer. The point is that I am not a chronic complainer,

I received a call back from Aaron today and basically he told me Honda doesn't stand behind this problem. If there was a problem of tire wear, he indicated it was my responsibility to discover it and go back to the dealer. I will not be recommending Honda cars to anyone in the future. I felt very brushed off by Honda. He even told me if I wanted to escalate it, any correspondence had to go through him. Is that customer service?

I was driving down a boulevard when a teenager did not make a full stop, I have a Honda Accord 2002 SE I crashed to her side of her 2001 Stratus I was driving about 30 miles per hour. The airbags deploy and the fumes, did not let me breathe so I open the door ask if everyone was ok I call the insurance company and the police an hour later I notice my hands were burned from the ignition of the airbags. Fortunately is not something really serious but it may cause concern, of the bad designed of the airbags, I was driving relatively slow, in a mayor impact this could get even worse.

I bought a new Honda ATV. It has not been working good since I got it and last week the motor started to smoke at 390 km. I sent it in for warranty work. They changed the oil and sent it back. I don't think this is right.