Rob of Woodridge IL (12/02/06) GM- Chevy Tahoe/Suburban/Silverados post 2000 have an electrical system design flaw- headlight wiring in lower left dash can easily overheat.
On some of these vehicles, you can actually burn yourself from the overheated plastic in the area by the headlight switch on the dash. It also leads to (or is caused by) overheating or shorts in the daytime running lights- these often burn out.
Veronica of Newbury Park, CA August 9, 2006
Veronica of Newbury Park CA (08/09/06) On July 24, 2006 I woke up to the sound of a horn blaring. When it would not stop, I started to walk to a window to see what was going on. I realized that the sound was coming from my garage. I opened the door to the garage and saw the interior of my 2004 Yukon XL engulfed in flames and smoke coming out from the gap between the windshield and the hood of the car. I have two young boys (ages 4 and 2) who were sleeping in bedrooms above the garage.
We were fortunate. I was able to get the kids and our family dog out of the garage and help arrived before the fire spread to the rest of the home.
We called GMC that same day thinking that they would want to see the car asap. Instead, they told us they would get back to us in 48 hours. I insisted that many of our friends and family members drove this exact car and that they should look at it right away before something more tragic happened to someone else. Their response was indifferent. We were on the phone with many different departments, at one point speaking to Jackie Vanburg direct assistant to Rick Wagner. 48 hours later, Jose Rodriguez called and told us that if we felt GMC was at fault we could have the car towed AT OUR EXPENSE to them and they would take a look at it. We let our insurance do the work for us.
They hired a fire inspector named Steve Mackaig. He determined that the cause of the fire was a wiring component flaw that probably occurred during the assembly process. I have his report (which is more in depth) and his phone number if you require it. Our car had only 26,00 miles on it, was never altered or modified and was still under warranty.
When we think of all of the ways this could have played out, we know we are lucky. The bottom line is that we had our car paid off, and it had everything we wanted. This car was supposed to be here for the duration. We feel that GMC should take responsibility and make up for what we lost. We cannot get what we had with what our insurance is giving us for our car. Obviously the car was total loss. My youngest son still asks me every night when he goes to bed if the garage is on fire. We have all been shaken by what has happened.
Amy of Hendersonville, TN November 29, 2005
Amy of Hendersonville TN (11/29/05) My son and I decided we would have a sandwhich at a deli across from his school. Fifteen minutes later, my 6 year old boy and I walk to our car and it is filled with fire. Complete loss. fire marshall said it was one of the fastest spreading fires he had seen. Thank God my children weren't in the car. Car was parked and not on when fire began.
GM has not admitted fault. We are still waiting to hear from the insurance company.
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