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| Chevy Cavalier Head Gasket Failure | ||
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Ed of Dallas writes:
Mary of Milwaukee writes:
My car is only three years old. It is past warranty but I still feel this is not right. I have two other friends with the same exact car with the same exact problem. This does not seem right to me either. I feel as if my hard earned money is being wasted on a already defective part that I should not be responsible for. I also spoke with a mechanic who said they are known for this problem lately. One main reason I bought this car brand new was so that I can have a reliable car. My car is everything but reliable. It has caused me one giant headache. Ed of Dallas, TX, writes:
It certainly does. but unfortunately, once the warranty expires it is difficult to successfully sue a manufacturer for defects, real or otherwise. Individuals, however, have had a great deal of success with similar cases in Small Claims Court. S.F. of Glenview, IL, writes about her 1995 Chevy Cavalier:
Our car fell under the guidelines they described. The letter stated that we should contact our local Chevy dealer for reimbursement. We did and for a $650 repair job (for the gasket only) we were reimbursed only $318. I called they Chevy dealer. They said to contact the Customer Assistance Center. I called the CAC three times and each time was told, basically, "That's all we're going to do for you. Be glad we gave you even that much back." I even wrote to John Middlebrook, who is in charge of Customer Service for GM, but my letter was just routed back to the Customer Assistance Center and I got nowhere ... again. Each time I called I was told that they are reimbursing at warranty rates only. I am extremely angry and will not purchase another GM vehicle. Jeff of Cambridge, OH:
Robert of Alpharetta, GA:
Apparently there are a great deal of complaints out there for this issue. It will cost almost $1,000 to fix something that is incredibly premature - only 30k miles on the car. We've also received quite a few general complaints about this model. |
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