I purchased a 1999 Ford Expedition in August of 1999. In December it began to have recurrent electrical problems. When accelerating the speedometer and odometer would go off and the automatic transmission would then rev to a higher rpm before changing gears. This could happen once a month or 10 times a day. While it was happening there was no way of knowing what speed you were driving at, and the car would handle poorly because of the abnormal gear shifting.
The first time in the shop I got the usual "if we can't reproduce the problem, we can't fix it". The second time I showed up with a VCR tape of the entire incident, forcing them to try something. They said they made a repair.
Now the car will intermittently not shift out of first gear. When accelerating, the speedometer will stick at approx. 10 mph (despite the fact that the car is picking up speed) until it reaches over 4000 rpms, then suddenly the speedometer kicks in, popping up to 40 mph or so and the automatic transmission kicks into second gear with a lunge.
This is just the major problem. The other minor problem is that the drivers side window intermittently will not open. The wipers used to come on whenever they wanted to (one problem they managed to fix)
My concern is that the automobile is unreliable at the very least and potentially very dangerous. If I can't accelerate while getting onto the highway, or God forbid, to avoid an accident then someone could be seriously hurt. Perhaps me or my children. I have contacted Ford. They are useless. They refer me back to the dealer who (1) can't seem to fix the problem and (2) expects me to rent a vehicle when I'm already paying for a vehicle that is under warranty but does not work properly. I spent over $40,000 for this vehicle. Each one of those dollars works just fine, but the vehicle does not.
An update from Daniel as of 8/3/01:
After approx. 1 and 1/2 years it appears that the problem I reported has
been fixed. They found that a portion of the transmission had been
improperly assembled. I have had no further problems since this last
repair.
