Ford Escape

We have a 2010 Ford Escape. We have had many problems with the car so far and no longer wish to keep the car. We have had it in so many times for repair. I should have just kept my old car instead of buying new: 1) rear window exploded, 2) transmission slams in to gear, 3) stalls while driving, 4) rack and pinion went bad, and 5) Ford knows there is a problem with the transmission (their words!). But they do not know how to fix it yet! Meanwhile, I'm paying out my ** to pay for a piece of junk. Ford should do the right thing and buy it back from us, but they won't. I just hit 30,000 miles last week and the problems started when we bought it. It's the last Ford I'll ever buy if they don't make it right. But I already know they won't because they told me they can't. That was the corporate office too. I'm thinking about trying to have the news do a story on them. Maybe that would get Ford's attention.

Very upset, we bought a 2011 Escape, and we said it was leaking oil and needed a 24,000 oil change. We brought it in and they said, no oil leaking, I asked if they could take me out in the vehicle before I leave. They said no it was to slippery outside. I left, that night I was on my way with my baby and my 4 year old son to gymnastics driving down a hill I had to turn right I went to press on the brakes and they gave out on me, I tried everything,I thought we were going to die! I was panicking, trying to put the car in Neutral or even in park, the car kept going it would not stop. Thank god there was a angel in the vehicle, because all the cars in front of me were going straight, I turned and finally went far on the side ten it slowed down and finally came to a stop. The tow truck cam brought it to the dealer. The next day Jim Keay Ford, Ottawa Ontario, said it was cause I went into a puddle that is what happens. I think they did something to my vehicle now, they want me to get a new vehicle, which I would lose money from this one. What do I do? They said to come into the dealer tomorrow to get the deal.

I am now, for the second time, having to put a new transmission in my Ford Escape. Absolutely ridiculous. I can't even believe it. Complete **. I think a class action lawsuit needs to be filed against Ford for all these transmission failures.

My 2011 Escape, 4cy 2-wheel drive automatic bought Dec 2010 started vibrating in Sept 2011 (~15,000 miles) when stopped at a light or stop sign in gear at idle with my foot on the brake. I brought it to the dealer. They replaced an engine mount (so they say) but the vibration is still there. If I put the escape in neutral, the vibration gets acceptable. I understand there is going to be back pressure vibration but this is beyond what I would consider normal. The dealer says that it's a normal operating characteristic. It didn't vibrate when I bought it.

Bought a new Ford Escape in 2005, and here it is 2011 and 110,000 miles and I have transmission problems and will have to have my transmission rebuilt. This is my third Ford car with transmission issues. Ford won't do anything to help. They are saying they haven't gotten complaints on this. I had my car back to the dealer a few times when I first got it and they told me it is a learning engine and that is how it rides.

I have a 2008 Ford Escape. The window regulator has broken twice on the driver's side, once on each of the back windows and now on the right passenger side. I called Ford to see if they would take responsibility for this defective part and pay for the repair this fifth time! They said since it is out of warranty, they will not cover any charges. I have to continue to pay for a defective part. I will never purchase a Ford again, and will tell everyone I know about the poor quality and customer service offered by Ford.

I am very disgusted with my new 2011 Ford Escape! I saved for years to have a new car. I am over 60 and always had used cars. I bought it because it was to get 28 miles per gallon and is a flex fuel vehicle, which means that I should be able to use E-85 which in SD is much cheaper than regular. I have only used E-10 in it. The dealer is a friend and told me not to expect 28 MPG at first, it might take 1-2000 miles to break it in. After 5000 miles, I was still only getting 21 MPG.

Now at 10,000+, I finally made it up to 23 MPG! That doesn't sounds like 28 to me! Also, you should know that I live in rural SD, 50 miles from the nearest stoplight! 99.9% of my driving is open road. I did take it back to the dealer to see what was wrong. They checked it thoroughly and found nothing, but said maybe it would be better at 20,000 miles and that I should put premium gas in it. That is not the point! I bought it to save money, not spend it all at the gas station. If the Escape won't get 28 MPG, then Ford surely shouldn't be advertising that it does! If I could afford it, I would trade it in for a car that would get the kind of mileage that I need.

I bought a Ford Escape in the fall of 2009. The car soon thereafter began to shift hard, jerking noticeably in 1st and 2nd gear. I eventually found out that Ford transmissions have an ongoing problem. HB Ford eventually rebuilt my transmission or so they said, but they fought me about getting me a loaner car. I even had to go to corporate to finally get them to pay for a loaner car.

Three days later, the car was jerking again and has done so ever since. I brought it back again at the beginning of February 2011. They told me they'd have the car for two hours to do a firmware download; instead, they had the car all day which cost me a day of work. They said that they couldn't reproduce the problem even though the car jerks badly several times a day for me. I lost a day of work which ticked off my boss. Then, their courtesy shuttle got lost, forcing me to walk two miles to pick up my car. And when I complained, they refused to work with me anymore.

I bought a Ford Escape in November,2010. Within a few weeks, I noticed the car started to lurch when shifting in first and second gears. It got progressively worse. I brought it into the dealer, Huntington Beach Ford, and they said they would have to rebuild the transmission. I had to go all the way to Ford corporate to get a rental car paid for, while they rebuilt my transmission. Three days after the rebuild, the car started to lurch again. I waited, because it wasn't quite as bad as before and I wanted to make sure the dealership would be able to duplicate the problem. Finally, today Jan 25, 2011, I brought the car back in. They said they would have the car only two hours, that they were going to do a firmware download only, to see if that helped.

Three hours later they had not called, and when I called them, they said they had not diagnosed the problem yet. I ended up having to call in to work to miss a day ($400 in wages) and they did not call me back until six hours after I had dropped the car off. I asked them to send their courtesy shuttle, which they said they did. An hour later I started walking three miles to the dealership. I was two blocks from the dealership when the driver of the shuttle called and asked where the heck I was. I walked into the dealership and was told they could find nothing wrong with my car.

The Service Manager walked in and offered me his hand, which I refused to take and he walked off, refusing to discuss my car. I took my car and left, after telling them I was extremely dissatisfied and would never buy another Ford product. An hour later someone from the dealership called and said they'd taken off the price of the oil change from the bill they'd presented me at the dealership, and I told them to keep the oil change on the bill because it was the only honest thing they'd done. They refused to keep the oil change on the bill and I hung up.

I own a 2002 Ford Escape XLT 4WD. I came home from work one night, parked my car, and went to bed. I was awoken about 6 hours later, to my car alarm going off. I headed down stairs to see what was going on, only to see my car engine caught on fire! After it was extinguished by me, and the fire department coming, I was told by several mechanics, that it was because of the engine wiring harness that connects with the ABS. After getting really no help from my insurance company, I found out about a recall on my Escape a year before I purchased it. I guess the Escape was inspected, and was issued "no service required", and now Ford is telling me, because it has been 3 years, it's not their problem! Why isn't anyone doing anything about this after reading all these problems Ford has been having? The car can not be driven now. It would cost around $1,500-$2,500, I am told. I can not afford to have it fixed.

The 2009 Ford Escape that we own has been back to the dealer on (3) occasions because the seat belt locks and will not disengage without releasing the latch from the buckle and allowing the belt to fully retract. Then the belt needs to be re-buckled. The seat belt is defective. No other seat belts in the vehicle operate as the passenger seat belt does.

I bought my 2008 Ford Escape in 2007. Ever since I bought it, the engine made noises. Around 12,000 miles it was running really rough and I had problems driving it. The wheels were shaking and making sounds, the engine was knocking, and when we turned the vehicle made a loud cracking sound. I took it in to Sound Ford of Washington and they discovered that I bought the vehicle with a faulty transmission. They switched out the tranny and put a rebuilt tranny in it. However, they put a transmission in my vehicle with metal chips in it. My wheel bearings were out on every side, but they told me it was my tires for about 2 months.

We had to pay Goodyear Tires $100.00 to take a telescope to listen, just to tell us that it was the bearings. When Ford finally fixed the problem, one of the mechanics slammed the bearings in and broke them. So we had to replace them again. We have had a total of 4 transmissions, 6 bearings, a shaft, and many other issues and parts.

All the while I have a case with Ford Warranty and their solution was, "If Ford can keep fixing it, we will." I told them this car is not safe and I would like Ford to take this one back and give us another vehicle. I even wrote letters to the president of Ford, the executive and vice, but no response. I am in Washington, which is a lemon law state and Ford still didn't help.

We switched dealers and took our vehicle to Bowen Scarf in Kent, Washington to fix from now on. 2009 was the last time we took our vehicle in, until now. Yesterday, 10/27/2010, we were driving to pick up our 10-year old son and the acceleration pedal stuck all the way to the floor and we almost had a horrific accident. When my husband finally got the pedal to release, we immediately drove to Bowan Scarf Ford to drop it off. The manager Brian told us he would put in another claim/case for the vehicle to Ford's customer service/warranty. He told us that he had never seen or heard of a Ford vehicle's pedal sticking all the way to the floor like Toyota vehicles did.

I called Ford customer service this morning, 10/28/2010, at 10 am to tell them what happened and that we would like for Ford to help us and take the vehicle back and give us a safer vehicle. This car is only at 23k miles and it has severe problems with it. It is not safe. Ford customer service told me that they will reopen the last case and call me back in 2 days because there were previous notes in the file that if any more problems should arise, the case will be re-opened.

However, I am very doubtful that they will help us since the last string of events took place and we're still stuck with an unsafe vehicle. This has been going on since 2008 and we are exhausted. Bowan ** told me this morning that they got the pedal in and are fixing it. I do not want back in the vehicle. There has been too many major problems with that car and I am not about to risk my family's life just so Ford can say, "Maybe we should've done something." It would cost less for Ford to change out vehicles than it would to pay out compensation for families who have had accidents in their vehicles.

I purchased a Ford Escape less than 3 months ago and I have several problems with it. I took the car in about 4 times since I purchased the car to be checked out. Now it has been a few months that I am having problems and they are not trying to work with fixing the car. The last person I spoke to was Louie of Services, he is the manager.

Now there is a clicking sound on the car that may not be safe for me and my family. I have children who rides with me in the car and I don't know what to do.

I have a brand new custom ordered 2009 Ford Escape. I noticed for quite some time that a white powdery substance would build up on the interior of the car. I am very meticulous about keeping my car clean so I would just clean it up. I began having respiratory problems, flu, pneumonia, tiredness, and feeling weak. I received a letter in the mail from Ford Motor Company stating about a recall to fix the air conditioner because of a white powdery substance that might cause slight illness. Here I have been out of work for nearly two months trying to get well.

While at home during this time, I would often take long drives in my Escape, and lo and behold, this is what has been getting me sick the whole time. Well, after being in the shop 5 times now and being completely torn apart, the unit still produces a white powdery substance. I have now been diagnosed with asthma. (What and how did this all of a sudden happen?) Friday the 13th, I ended up in the hospital from illnesses and possible heart attack or anxiety attached due to this vehicle. Ford is now ignoring all responsibilities. Can someone please help me before this car kills me?

Purchased a 2009 Ford Escape for my 80 year old mother and 84 year old father. Needed SUV for space for walker and wheel chair (while father was alive). My mother was driving up to see my sister in Mariposa, California from Hemet. About five miles out of town, the car started shaking, she called me is a semi-panic and asked me to come. I went and met her and drove the car to the local Ford dealership. The dealership (Gosch Ford, Hemet) called and told me the transmission was gone. I do need to mention that the dealership was trying to be as helpful as they could be (Joel). I had to secure my own rental car ($200.00) at my own expense.

I received a call on the 14th and was told my car was ready. I went to pick up the car and met with Joel. He then sent me to the cashier, cashier sent me back to Joel, then back to cashier and she called for car and then sent me back to Joel. My foot was in a cast up to my knee, so going back and forth was a bit painful, in as much as there was quite a distance between both. I picked up the car and drove home. The next morning, I went to Starbucks to pic up some coffee before going to a commitment.

On the way, the car started shaking again and the coffee spilled all over my clothes and the car, luckily the coffee was not too hot. I took the car home and called Ford. I called a tow truck to take the car back to Gosch Ford. Sitting here at home with no car. Can not afford to keep renting cars while the car is in the shop.

I purchased a Ford Escape 2008 this summer with tan fabric interior. I have had the fabric cleaned several times. It terrible. Water stains the seats. You can not spot clean it as - the water leaves a ring. I have researced it online and there are hundereds of people with the same problem. Frod acknowledges that there is a defect with the fabric, but has yet to correct the problem. I am not sure how they can charge 20,000+ for a vehicle and you can not even keep it looking nicely. I am meticulous about keepng it clean... to no avail. This should be addressed. Some folks have talked about a class action suit on the ford-forums.com website, but I have yet to see one filed.

My 2003 Ford Escape SUV has had paint peeling and flaking off even when it was under warranty and has gotten to the point to where it is rusting.

I have tried to resolve this issue with Ford Motor Company even under warranty and have gotten no where with them.

Out on the internet if you was to type in Ford Escape paint defects in a search engine it will show many people with the same problem with many different years but mostly the year 2003.

I do not have the money in these hard times to fix this problem mostly since it is due to a manufacting defect.