On 07-29-11 I, traded a 2003 Ford Escape for a 2008 Mazda Tribute. After several days, I had to take the car for repairs. The dealer agreed to pay for half of the work done. After the first payment was made, the vehicle was taken to a Mazda dealer for a quote on several issues (interior lighting, knocking noise on the right front, and humming noise). The estimate was for almost $700.00. And the extended warranty I had purchased did not cover any of the repairs. While at the Mazda dealer, I asked if the front lights could be adjusted. That is when I was told that the car had been involved in a major car accident, and that the front end was severely damaged. I took the car to Tire's Plus for a second opinion and I was told the same thing.
That same day I decided to text the general manager at the place where I had originally purchased the car. I informed him that I was going to report this to the BBB, FCA, and contact an attorney. A few minutes later, I received a phone call and agreed to meet again the next day. They offered to buy the car back from me and put me on another car (of similar value) out of courtesy. The next day, 09-11-11, I showed up, spent about three hours, and left with another car (2009 Nissan Altima). Recently, I learned that the previous vehicle (2008 Mazda Tribute), has not been paid off, and the extended warranty has not been canceled (as requested). I also found out that the car I am currently driving is not being financed by the company (or any other company) listed on my contract. Two weeks ago, I received a phone call from one of the managers, asking for $2,100.00 down. It was something that we did not discuss during the signing of the contract.
Today, 10-14-11, I received yet another call from one of the financing reps, asking for $3,000.00 down in order to finalize the deal, which is now 1 plus month old. I told him that If I did not have $2,100.00 two weeks ago, much less I was going to have $3,000.00 now. Today, 10-17-11, I received another phone call from the same finance person, this time providing me with three options: The first option was to come up with $2,500.00 and lower the payments. The second was no money down, but the payments will increase. And the last option was to take the car back and take the Mazda Tribute that they obviously were not able to sell. I opted for option three, a broken down car that will cost me an additional $700 to repair, because the car I originally traded in is long gone. Is this legal? Can dealers do this and get away with it?
