Complain about a product or service

Napleton Nissan

Riviera Beach

Dianne of Jupiter, FL August 28, 2009

I own a 2007 Quest with approx 16K Miles. The Michelin Run flat tires were worn almost bare. I brought the car into the dealer and was give and estimate of 3,675.oo for four new tires which had to include four new rims. The service rep told me he did not know much about run flat tires but the you must buy new rims in order to replace the tires.

I called Michelin and was told to take the car to a michelin dealer which turned out to be the Ed Morse Honda dealer across the street from Napleton. I was told there that michelin would credit me 60% of the cost of the tires and also that the honda dealer could remove the rims and place them on the new tires.

My complaint is that the Nissan rep could have referred me to Michelin and also that if I had not pursued the issue I would not have known that new rims were not necessary. I was also told that Naplelton did no own the Piece of equipment needed to replace the rims on to the new tires. I feel this wasa deception to make a lot of money on this sale. My final cost for the new tires at the Honda dealer was 1,102.00, this included alignment. I will not return to Napleton again.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |