Gulf Coast Auto Brokers, Inc. in Sarasota Florida and Gulf Coast Auto Brokers in Naples Florida are not affiliated in any way! On October 5, 2011 a verified complaint was filed in Collier County Court for Plaintiff, Paul J. Weiner d/b/a Gulf Coast Auto Brokers (Naples Florida) vs Defendants, Gulf Coast Auto Brokers, Inc. (Sarasota Florida), Samer Khader, John and Jane Does and XYZ Companies for Federal, State, and Common Law Service Mark Infringement; False Designation of Origin; and Unfair Competition. Injunctive Relief requested. Case Number 11-3252-CA.
Consumer Complaints & Reviews
I bought a 2007 Cadillac Escalade. I was there for hours, checking the vehicle out. It was not in as good shape, as advertised. The rear compartment was broken, the carpet was filthy, the rear windshield wiper was missing, and they told me that, the navigation disc is locked up in the mechanics' office and that they would mail it to me in the morning.
I bought the truck in August, it is now November, and I still don't have the disc. They have been blowing me off for months, lie after lie. I would not recommend this place to my enemies. One good thing, I did get the rear windshield wiper in the mail.
I initially saw an ad for this auto a Mercedes CL 500 year 2004 with 52k miles on a Yahoo ad and I contacted the dealer for more information, when I asked about the car and the condition I was referred to ebay where it was also being sold. The item number #110434706265 The ad clearly states the car was in excellent condition although the mileage was much more in this ad now 59k miles. The Dealer advertised everything checked EXCELLENT, the pictures showed only a few minor scratches; the only good check mark was for the tires.
When I read the carfax it showed issues but when I spoke with Derek salesman on the phone he assured me verbally the car was pristine and the problems had to do with the radio and it was fixed. The ad clearly states this also. I made an offer for the car based on the Dealership's ebay rating and in good faith I paid $500 via my debit card. It took me one week to plan the trip to drive the car from Florida back to California.
When I arrived the car had more issues with the cosmetics than advertised. But again in good faith, I paid almost $20 thousand dollars cash for the car as agreed upon and began to drive it home. In Georgia I realized in torrential rains the headlights were not working properly but hoped it was only a fuse. The malfunction on the dash read License plate lamps, but the problem noted was the beams would not come on bright. I could not drive obviously at night.
The car was sold with no owner's manual but I found it strange in the truck I saw the car's fuse sheet in the trunk. The locations of some fuses are located in the trunk and driver's back seat which upon examination the lining had been recently disturbed and not replaced properly. It had been stated to me several times by the staff Lori, and Derek that the owner Samir K.had been driving it for many months. The dealership knowingly and willfully had not disclosed the headlight problems.
In Texas the rear tire EXPLODED causing damage to the wheel area. There was no jack and I was stranded for four hours before someone came to tow me which cost $225. The Navigation stopped working three days after I purchased the car. The pictures clearly show the Navigation working. Because of the terrible weather conditions and not being able to drive, ten days later I had my mechanic take a look at the headlights. The cap cover was off and the Xenon light was disconnected. The license plate lights were noted as gutted. The interior door had been removed and glued and when he performed a simple diagnostics had multiple major problems including the entire fuse box not the fuses. I have now made an appointment to take it to the local dealership because the problems with this car are too much for my licensed mechanic.
I will have more proof the Dealership knowingly, and willfully is in direct violation of Florida's State laws misrepresenting and willful fraud that the car was in perfect condition. Seven additional days of driving and sleeping in hotels room because I was unable to drive at night. Cost of tow to tire shop. This is only the tip of the iceberg because total cost to repair this lemon has not been found.
