First Class Auto Wholesale

My mom bought two cars from Steve and they both were not what it seems to be. Well my mom's TrailBlazer was fine until a month after she bought it. The starter went out on it, so they fixed it but of course she had to pay money to have it fixed. It started working fine, but trouble started when she bought a 2003 Pontiac Vibe from them. Not even four months later, the Barron went out.

I couldn't put back breaks on the car because it was welded together. After that, the AC went out and they wanted to charge me $328 to fix if. Then my problem continued, so I took it to a car shop and they told me the car was wrecked on one side and the hub assembly was way too loose and it was dangerous to drive the car, but of course FCA wanted to charge us $1200 to fix it!

They came and repossessed the car & now they want to charge us $160 just to get our stuff out of the car. Saying it's the storage fee when they just took the car two days ago.

Well after a hard six months and a bunch of headaches, First Class Auto took back the Mercedes I purchased back and it's back for sale for the next person to buy, after countless harassment and threats of arrest and a big financial loss on my end. I just wish if First Class Auto was really as friendly and they put themselves out to be, why don't they have an actual testimonials link on their website Carnaples.com that people can actually put on there what they experienced instead of a few positive letters that we don't even know if they are real? For all I know they could be made up.

Well, in my opinion, if they did set up a real testimonials page by the end of the first week, it's most likely that it would be bombarded with negative comments, which is why we don't have that option. I also wanted to mention that I was bribed to take down the last comment I posted on here in January about them by saying they would drop charges against me if I did. Even though they committed the crime, since I do not have a top dollar lawyer on retainer, how could I ever compete? I never even got the option of filing a complaint with the States Attorney's office because the officer in charge at the States Attorney's office refused to accept it and would not return my calls.

My advice to everyone out there is be careful. Get everything in writing and ask for it when it comes to the so-called lifetime warranty they offer which when I bought my car was never given anything in writing, In fact, they refused.

We purchased a 2004 Chrystler Pacifica from Steve at First Class Auto. They told us about their 50% "bumper to bumper, life time warranty". When we had the car towed back to them 5 months later because of transmission problems, it took 8 days for us to get an explanation of what the problem was.

On the ninth day we received a call from Steve claiming that we had run over something causing the coolant line on the transmission to come loose. The bill was $470.00 in spite of the "warranty" and we were promised that a full explanation of the necessary repairs would be given when we came to pick up our car. When we arrived, Steve refused to even allow us to test drive the car. He would not even take the keys from behind the desk himself in order to open the hood and show us what had been done until we paid the $470 bill.

After being stonewalled by Steve we called the Sheriffs Office and had no choice but to pay the bill in order to get our keys. Less than one mile from the shop the exact problem started again just as before. We have a vehicle that does not run, a worthless "warranty" and no option other than pay a third party to do the repairs and sue Worst Class Auto for the bill.

I want to formally retract the last complaint I made. I have had the opportunity to meet and speak with the owner Steve. He is genuinely concerned and helpful with my purchase at his business. Gave me multiple options to try. We have been able to come to terms and I am extremely happy with his service. Do not be afraid to work with First Class Auto. They truly care about their customers and selling quality products. All items are resolved. Thanks Steve!

I was looking for a used car and found this company on Craigslist. They had a Nissan Murano that I was looking for and could finance me. I went and test drove the car. No check lights or noises were going on. It rode really well. I went back a second time and same thing. So I bought the car.

The next morning the check engine light came on. I brought it back and they said it was O2 sensor. So they fixed. Check engine light and it came on again the next day. They didn't know what was wrong so I took somewhere else. 3 mechanics have told me that the engine needs to be replaced. I went back to First Class Auto and spoke with owner. He directed me to someone else and they afford to fix it for half price. Otherwise, I am screwed.

I have a car that I owe $13,700. I already paid $4,000.00 and the engine is no good. I have had the car for 3 months. The check engine light will never go away. What will I do? I don't understand why the company would want to screw me over.

These people are a joke. I bought two cars from them--one had an overheat problem that they claimed was a faulty sensor. After a few complaints and trips to the lot, they disabled the temp sensor without my knowledge so I would not complain. And the motor blew up the next day. I drove the car for 90 miles since it was bought and he claimed that I overheated the engine and burnt the clutch racing it. In the three days I owned it, I did all that.

The other was a 500SL Mercedes that I bought. They turned off the abs and the airbags and they claimed that they fixed those things. Well, guess what? They just pulled the fuses so it would not work at all. To top it off, they illegally charged me with additional money to finance the car. They illegally installed a GPS tracking device that can monitor and memorize all your activities for one year without my consent.

And to top it off, they illegally filed a certificate of repossession while I had the car and was not behind on my payments! Why did they do that? Well, my car was keyed and I am getting a $9,000 check to fix the damages so they tried to pull that to keep the car and keep me out of the loop on me having to sign the insurance check and keep that as well. These people are **. I have my attorney working on a lawsuit and the best a person can do is spend their hard-earned money elsewhere.