Complain about a product or service

Fair Deal Auto Sales

Tampa, FL

Kathy of Hanscom AFB, MA September 26, 2009

My 19 yr old college son purchased a 92 Nissan Sentra from this dealer. He drove it 4 days and it died. He had to have it towed from where he was stranded 90 miles away to a mechanic. The starter is nonoperational as well as the engine. The entire engine needs to be replaced. The mechanic states that there is absolutely no way that the dealer could not have known the very poor state this vehicle was in. "Fair Trade" does stand behind their products and knowingly sold a bum vehicle deliberately taking advantage of a young college student.

Kevin of Lutz, FL July 19, 2007

purchase the car for 7900 dollars and purchase an extended warrenty that was 1200 dollars and was supposed to cover up to 5 years and 100,000 miles additional. the total price came up to be $10,000 includes tax, title, dealer fee and warranty. wheb i first got the car the dealer ship didn't told me about the recalls that it had. also the first day that i got the vechile i drove it home the check engine light came on and is still on till this day and i call these people up and they said they would fix the promblem for free. went up thier the next day and they told me take it next door and my mechinal at proffessinal auto repair will take a look at it, the check engine light was on and he used the computer to tell me what it said he told me that the air control sensor is bad.

okay i asked him that thr boos at fair deal auto sales will pay fot it, he called him up and he said no iam not paying for it so i had to pay $75.00 out of pocket, also the same day that i was home my car would not switch out of park, i called the guy up at fair deal and he said that i knew that the brake control system is missed up, so i was like great what do i do now, he called this locksmith guy up and he came out and took a look at the vechile and he told me that i am goona have to put a paper clip on the brake light sensor switch, so that worked called the next day to get the recalls down at the vw dealer, he told me that i have a broke oil tube and would cost 75.00 to replace, i told him go ahead and do that, another 75.00 out of pocket., 3rd day drove the car and the check engime light came on again. went to auto zome and he told me that the mass air flow sensor is bad, so i was oh great, i just got this car and i have been having all these promblems with it.

i havent gotten replace cause i haven't had the money. 4th day i called the mortor silk warranty people and first they told me to add the fluids into the oil and transmission vw told me that u can't add anything into the transmission because it is a sealed compantent, then i talked to mortor silk what vw said and they told me that i have to go back to the dealer to get my money back, went back to faiir deal auto sales and would not give me a full refund on the warranty they only gave me $250.00 back and then king me into the 6 month 6 miles warranty, and on the website its says that it is free they charged me $500.00 for the same one,also the car leakes water on the doors and the hatch back it feels like i am in a boat i can't even drive my car in the rain because it leaks so bad. i have been fighting with these people since june 18 and i have not gotten any response back please if u could get me my full redund back on the car that would be great

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