Bev Smith Kia

I bought my Kia new at Bev Smith Kia. They said you get free tires and battery for free for the life of the car. They never tell you what you have to do to get this until you need them. The new tires on the first time was okay, then my battery went they said I need a front-end alignment. What does the battery have to do with that and now I need new tries and they said no. I am going to go to the news paper. Bev Smith is liar and dishonest. Thank you.

My elderly parents bought a brand new Kia 6 months ago from another dealership. While in Fort Pierce, their driver's side seat belt jammed and could not be used, so they stopped into Bev Smith. First thing they asked, "Did you buy it here?" and my 76 year old father said no, but they were in the area when the seat belt broke so they went to the nearest Kia dealership. They told him they would have to order the part and to make an appointment for the following week and let my parents drive off in their car with a major safety issue.

First of all, even if they had a minor accident without the seat belt to hold him back, the airbags could have killed my father. It should be criminal that they would send anyone out on the road without safety equipment working, especially on a new car. To make a long story short, we went up to the dealership about 30 miles away where he bought the car, and they wouldn't let him drive back off the lot without the repairs being done. If the repairs couldn't be made on the spot, they were going to put them in a rental. Kudos to Vero Beach Kia for taking care of my parents. Shame on Bev Smith for their irresponsibility and putting someone in harms way. Vero Beach took care of my parents with their safety issue, where Bev Smith blew them off because they didn't buy their car there.

On Friday 8-12-11, I had some battery problems. It just died on me and I had to call for road service three times that day. The first two were AAA and the third time I called was KIA. I went to Bev Smith for routine maintenance and told the greeter at the kiosk that I had a battery problem, if I stopped the engine it would not start again. He brought someone out from the garage and this guy took the VIN# and came back out to inform me that my 28-month warranty on the battery expired 6 months ago. The car was purchased new from the dealership less than 24 months ago. I tried to tell him but it was the old story about company policy and I can't do anything for you.

Please see attached invoice for battery purchased from Walmart. Please send me a check for $88.94 + tax.

I own a Kia Rio 2007. I bought it brand new, and I am here to complain yet again. I have already complained about the fuse block, the part for the brakes, and several others. I am complaining today yet again, due to the car leaking water in it. We recently had rain in Florida, and I went to get in my car, the day after it rained, and it was wet on the floor, in the back, on the passenger side. I could not figure out how it could have gotten wet back there, if the windows were shut, and the door was shut.

I took it to KIA, and they of course said it was due to a crack in my tail light, which has been there since I got the car in 2007, and I don't even know how that happened either. I really don't see what a cracked tail light has to do with water getting into my car especially since it has been cracked for 3 years. You would think it would have leaked a long time ago.

I took it in to have them change the oil, and to see what the problem was with the leak, and the guy told me that they did not wash my car, or even vacuum it, due to the leak, yet they charged me $35.00, which includes this service. I also found that there is a burn mark in my trunk, on the right side under the mat. Nice. I could blow up in this stupid car, and never even know why. They of course never said anything about that. Kia cars are complete junk, and the service is just as crappy. I have never been treated so poorly.

I had a Chevy Astro van for years, and only traded it in to get this piece of **, because of the gas prices. I wish I could get that van back, because we never had a problem with it the 10 years we had it. My advice to you all is to never buy Kia. I would sell it, but who wants it? It stinks inside now because of the leak. It's funny how every time you take the car there, they come up with some ridiculous reason as to why it's not working like it's supposed to. Kia did call me after my last complaint, and said they would call me back in a week, but have yet to call me, and it has been a month. I guess I will have to seek an attorney to see what they want to do, because enough is enough.

First, all the issues with the fuse block, then more fuse block, then replace this piece, and that piece, and have a guy t-bone me in a parking lot, and the airbags don't go off, yet the door hits me in the leg ,and both doors on the driver side have to be replaced, then more car parts replaced, then piece behind the brake had to be replaced, then there is a burn mark in the trunk, and leaking water, what is next? I am only buying Chevy cars from now on. At least they last for years, rather than months. My car stinks, the burn mark has not even been discussed by Kia, my herniated disks in my neck and my back, now there is mold growing in the car, because of the leak, not to mention the emotional trauma, due to the car breaking down, and not having another car to drive to work. I am missing work for it to get looked at, and leaving work early to get it to Kia before everyone leaves for the day.

My other car I had was a Kia and I was very happy with it no problems at all it just got old and I had it for a long time so when my husband wanted to buy me a new car I wanted another Kia so he bought me a Kia Soranto (not happy) with Kia any more and I tell everyone I talk to or ask me about my Kia not to buy one and not to go to Bev smith Kia. I drive 45 miles every day one way to work. I started taking it for the services at the dealer ship but they were charging me 70 something $ so I asked if I took it to another place that was cheaper for maintenance if that would do anything to my warrenty they said no, I had trouble with my front tires wearing on the inside so I took it to them and was told that I voided my warrenty because I didn't get a front end alighment at 1500 miles on a new car and I didn't get it serviced there all the time.

Everytime I called to tell them that something was wring I was told that my warrenty was no good. I have 83,000 miles on the car now and every day it is something else I won't even call them any more I can't wait untill I can afford to get a new car and it won't be another Kia I would love nother more then to be able to take this car to the lot and walk away but no I still have to pay for the junk.

I have a 2004 Kia Sedona. I'm the original owner and have had it about 48 months. It has 50,000 miles. The warranty says it's good for 60 months/ 60,000 miles. It began making noise last week so I took it to a nearby reputable mechanic to see what was wrong with it. He said it was the axles. He said it would be covered under the powertrain warranty. The items covered include transmission case, transfer case, torque converter, internal parts, seals, gaskets and transmission mounts. Also, axle shafts and C-V joints, seals, hub and wheel bearings.

I took it to Kia half an hour away. They said I need a new transmission and it isn't covered unless I show proof of having my transmisssion serviced at 30,000 miles. They said it'll be over $2000 to fix. I went back to the first mechanic. They looked again and said it was definately not my transmission, just the axels. It would cost about $350 to fix.

They said it should be covered no matter what. They said I should call Kia back and tell them to fix it, since it's in the warranty. I called again and talked to the service manager, Burt. He said he's going with what his mechanic said and even if it was the axels, they wouldn't cover that either without previous service. In the warranty is states: Kia cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.

I took the van in Tuesday, Sept. 2nd. Now I'm waiting to see if they'll fix it. I don't have $350, let alone $2000. That's one reason I bought a Kia with a great (supposedly) warranty.