eBay Motors

I won a bid on eBay from one of their "top-rated, 100% feedback sellers", on a 2006 mercury mariner. I made the payment on January 3rd, and received the vehicle on January 6th. When the vehicle arrived on the transporter truck, the driver could not even start it up. He had to push the vehicle off the truck, and into a parking spot. I finally got back in touch with Igor on January 7th. He said he will send someone to pick up the truck, and have it taken to a Ford dealer shop, and have the security alarm deactivated (that is what is stopping the truck from starting up?).

Choice Auto will pick up the bill. Fine, Capital Ford came to pick up the truck. A week later, I called Capital Ford to see what is taking so long to fix the vehicle. Ford advised that the truck has been fixed a couple of days now, and they are just waiting to get paid from Choice Auto (twice they attempted to make payment, and both times the payment did not go through).

I reached out to Igor again, and asked him about the payment issue. He apologized and said, he must have given the gentlemen the wrong number, and promised to take care of it. I also let Igor know I have not received the paperwork, and the 30 days tags on the vehicle. He also promised to look into this. It has been almost 3 weeks. I have paid out over $6,500, and I have no paperwork, and no vehicle. I don't even mind paying for the repair of the vehicle, which I plan on doing next week, but still, I am stuck with a vehicle that I can not register. All I am asking for is the paperwork. According to the car fax history, there are no issues involved with this vehicle. Why won't they send the paperwork?

I bought a 2006 VW Golf 5 2.0 GTI DSG (transaction #**) from a woman, Linda **, a verified eBay user. I received an invoice from eBay, with the purchase amount of R69,000.00, and the payment details. I had to pay a deposit of R30,000.00, using the Western Union transfer facility, on which I had to email the seller the receipt, with the 10 digit MTCN#. A day after the first payment, she mailed me asking for another R30,000.00, to which, I replied saying that was not the agreement, but paid in the amount, after she said the car will be delivered to me.

Two days later she again mailed me saying i had to pay R16,800.00 towards carbon tax. I again queried this, but paid in the end. She again mailed me, saying I must pay another R18,900.00 so that the Transcar company can start shipping the car. She mailed me that the car will be delivered on Monday, November 28, but nothing happened. Today, she again asked for another R9,000.00, but I refused, asking for her to refund all my money, because I no longer want the car. What can I do now because she doesn't reply anymore?

I thought that the deal was legitimate, because of the eBay invoice. What now? Can i get my money back? I received the invoice from eBay Support vpp-motors@salesperson.net.

After being a devoted eBayer for 10 years, with 9 cars bought successfully on eBay motors, I realized that there is a missing significant element to protect buyer. Most transactions require a "deposit" to be paid within the first 24-48 hours after the auctions ends, usually it is $500. If you fail to inspect the car before making deposit through Paypal, you are making a free gift to your seller. According to eBay legal procedures, the deposit is in fact a non-refundable payment. Even if the seller totally misrepresents the car in the description and you realize that after paying the deposit, there is no way you will see your money back. Ever. That is because the non-refundable deposit is excluded from:

C) Paypal excludes that because they consider vehicle as an "intangible item" which is not covered under Paypal program

I believe there must be some explanation why eBay enforced mechanism that secures the seller, but at the same time, the solution is non-symmetrical and puts buyer in a disadvantaged position. What is kind of funny is that if you do your part and pay the deposit, then make a couple hundred miles trip to pickup the car or pay and arrange for shipping, the seller can still open a case for an "unpaid item" which once closed, will put bad record on your eBay account and release seller from any eBay fees. Here is my story:

After paying $500 for a 19 years old Mercedes with Carfax proved 68k miles. I drove 300 miles to meet with the seller at his workshop in Philadelphia, PA outer metro area, with DMV trip permit and insurance in my hand. Once I arrived, George (which was his translation of a Russian name Yuriy) brought the vehicle. First impression: Excellent! But once I got into the car and started it up, I realized that the transmission was making knocking noise while changing the position of the lever, the differential (rear axle) was noisy even at 5mph on a parking lot and the power steering was not operable. On top of that, there was lousy paint/body job done on the left rear C-pillar. The trunk hood was sprayed (unprofessionally) with black color (the car's body is blue metallic) and the car was not equipped in leather seats, as claimed, but with cheapest vinyl option.

All that was not represented in a long and detailed description of the car. While the car was in overall good cosmetic condition, there was no way the car had 68k mileage as the seller claimed (consistent with Carfax though) and its condition was clearly misrepresented. Either the actual mileage was incorrect or transmission/rear-axle was replaced from a really high-mileage car. Once I expressed my doubts, the seller immediately drove away, refusing to refund my $500. Ebay, Paypal and Auction Insurance (eBay agent for VPP program) all refused to refund my money, based on the restrictions of their policy.

Have you ever been considering to set up a new business? Here is the tip: Sell a 10-20 years old (due to VPP restrictions) lemon (rare collector's car in bad condition is best) on eBay motors and describe it as good as you only can with nice picture of the car. Then just wait for auction after another, when your buyers will first pay you $500 and then refuse to pay the rest. Every time you get your deposit, you got your money. No eBay fees involved (only Paypal though)!

I ordered 1 kickdown rod for Ford C-6 transmission. I ordered this item and paid for it on 11-06-2011. It is now 11-17-2011 and the item has not been delivered. Please deliver it or return my $52.00. Thank you.

I saw a vehicle (2003 Honda Accord) for sale on Craigslist and contacted the seller. She informed me that the sale was to be handled by eBay because they had a buyer protection plan. EBay was to hold my payment till I received the vehicle and had a chance to check it out. Then eBay would release the payment. I then got an e-mail from eBay (I found out today that it was not eBay who sent the confirmation e-mail) as to how to proceed with the payment. Payment was to be made through Western Union. I made the payment and found out today that the payment was picked up on 10-5-11.

Today is 10-12-11 and I still have not received the vehicle. I called eBay and they informed me that this was a scam and they could do nothing about it. They also told me to file a claim with IC3.gov and my local police dept. My local police dept. informed me that they too could do nothing for me because it was an internet crime. So I am trying to let everyone know that this scam is going on and also advise them that this offender is using the US Air Force as a cover to gain the trust. The vehicle that I was trying to purchase was to be shipped from Madrid, Spain where the seller is stationed, by an Air Force cargo airplane. The e-mail of the seller is **. This is her info: **. Any assistance you can afford me in this matter is greatly appreciated.

I bought a cabover camper in 1996 from this individual who advertised it on eBay as "everything works.. After loading onto the back of our pickup truck, we paid the cash money $3200 and went home. A few days later, we were able to take it into town for an RV inspection/systems review. The professionals told us the unit should be totaled--needs new roof/new floor, floor is rotted, propane has leak, and more.

We have tried to contact this individual to return the camper and get our full refund back to no avail. This has all happened within 7 days, and I am wondering about the Lemon Law.

I had bid on a car on eBay and the advertisement stated that the '97 Mercedes was in excellent mechanical shape, ready to drive and in very good condition. So, based on this, I gave a really good bid and won. I paid for it seven days later. On July 20th, I went to pick up the car. When I started to drive the car home, after 60 miles, the car overheated. When I pulled over, the car was gushing oil from underneath, making me believe that the car had a blown or cracked engine.

Well, after this, I also purchased a truck on eBay. I lost $10,000 on that while the seller took off with my money. So, losing $14,000 plus expenses basically broke me. I have no confidence in eBay's business practices because they didn't help me. All they told me was that they were sorry even though the advertisement was posted on their site.

Hello, my name is Angella and I purchased a used Audi 2002 Allwheel Quatrro 6 on eBay on April 19th 2011. I have the listing from the dealership. The listing falsely represented the vehicle in many ways. Ebay's policy states that the seller must list all defects or issues with any product sold on their site. In the middle of filing a dispute with eBay I found out the seller took the listing down before the auction ended because he knew I was going to purchase it. What I did not know is he ended the listing "without" reporting the sale to eBay to avoid the fees that eBay charges. Therefore there is nothing eBay can do as far as protection to me, the buyer. They can give him a violation for not reporting the sale but this does nothing for me regarding that fact I have been ripped off. The listing as I understood completely was an "as is" without warranty sale. However knowing what is wrong with a vehicle before the purchase is why stating the truth in any advertisement is extremely important. I am a 41 year old, disabled mother of two young boys, which the seller/owner of the dealership knew as we discussed the care carefully over the phone before the purchase was made.

The owner Roy ** and his father Sal ** assured me this wagon was an incredible car and had no issues at all, as a matter of fact Roy assured me "his own shop mechanic" has to certify all vehicles before listing them or selling them. He told me there was absolutely nothing "major" wrong with the car. Understand that when buying a used car 2002 with 100k miles on it. I certainly expected some issues, but not what I was about to learn at all. The fact that I was told I was about to buy an extremely wonderful car in great working order was not only false, but an outright lie. I had the wagon shipped from New Jersey as its a 4 hour drive one way, and with being disabled I am only allowed to drive 15- 30 minutes (doctors orders), so the dealership from the start even recommended a transporter for the car, and said they use them all the time. When selling on eBay, its' a nationwide sales tool in which this dealership sells his cars on.

He is new to eBay and only has 90 sales which isn't much. When I contacted eBay, his response to them was "I told Angella to come look at the car before buying". Which is false. I told him I may have my partner drive out to take a look before buying but its doubtful with two children and a disabled woman who would be in chronic pain for 8 hours. So he knew from the start this was "not" an option. His reply to me was we sell cars on eBay a lot and we have no issues, as we transport them all over the country. I had the car shipped and dropped off right away my mechanic who happens to be directly next door to the Maryland inspection station. The mechanic immediately called me when the car was delivered and said, the wheels and tires on this wagon are very damaged, and he said in his option, I would either have to either buy all new wheels and tires, or refurbish the wheels and buy all new tires. He told me he would try to have the wagon inspected the way it was and see what happens.

He also said the car had an oil leak, that oil was dripping out from under the car slowly, and that he would let me know about that as time went on. The owner of the shop (Red Baron Motors) Michael, then took the car to the inspection station. The wagon failed inspection and Michael was correct. Not only were the wheels severely damaged (the CV boot needed to be replaced as well, and all 4 tires were unsafe to drive and failed inspection as well). In the listing on eBay there is no close up pictures of the wheels and tires. The emphasis was on the beauty of the exterior and interior of the vehicle which are incredibly nice. I certainly expected what the Mechanic (Michael **) at Red Baron Motors also told me, such as there are large deep scratches on the sides by the wheels, and in his option the car belonged to a person who parked against a curb, and this is why the wheels as well were so damaged.

I expected him to say there were knobs missing inside (to the navagation system) because of the cars age. Even though this knob was not mentioned and you can only obtain it from Audi's dealership at a cost of $338.00. He told me there was a entire panel missing from the bumper, and the front grate had a missing piece from hitting something. And the antenna was broken off as well as the radio didn't work. I was ok with all of these minor issues, as I said I expected these types of issues with a used car, but certainly not what I was about to face. The cost of the Audi was $6400 that I paid partly through a $300 deposit through Paypal and the rest was wired to the dealerships account. To me this is a lot of money, for a woman who is disabled and doesn't work, and it took a lot of struggle to save it.

I told the owner Roy that I have to stay within my budget and it was important to me that with two young boys I was buying a safe car that will last. He assured me this was the car for me. Once I replaced the wheels (all 4), The CV boot, and tires I was another $1700 in with labor. This was only the beginning. I told Roy I had $7000 tops as my budget and with taxes, title, and tags I was right were I needed to be. I also had to pay $300 to transport the vehicle. So now with the additional $1700 I was way in over my head. I emailed him as the mechanic inspected the car and advised me of the issues that were unfolding. He told me the wheels on that wagon that left this dealership were in good working order and definitely would have passed inspection because my mechanic signed off on the wagon. I said my mechanic knew just by looking at the wheels that they were severely damaged and the tires were bald, and would never pass inspection and he was correct.

Roy's response to me was the Shipping transporter had to steal, or switch the wheels on the wagon. I said, Roy this is an Allwheel Audi A6 and you and I both know (as I researched the car before buying it), these wheels are very specific to this Audi and you cant just switch wheels. He didn't respond. I said what are we going to do about this, and I mentioned my mechanic wasn't even complete with his inspection and there is an oil leak, as oil was dripping out on the shop floor, as well at the inspection station., He said :there wasn't any oil when the car was here at my dealership. Then he said "lets see where you are when the mechanic is finished." Which made me think maybe Roy will do the right thing and view all the bills as well as the failed inspection and pay back some of this. In the meantime, I asked for at least the $300 deposit back to go toward all the wheel and tire expense, he refused. My thoughts were if he can't help out with $300 what was he going to do. While I emailed him through eBay because this is their policy, he would not respond. When he finally did he said "I don't even know you, is this some sort of scam?" This is when I knew he did not report the sale to eBay to get out of paying their fees, and he just ended the sale. Very fraudulent from the start. I finally went down to pick the car up after it passed inspection and all the work was completed with the wheels, the CV boot was replaced as well as all four tires.

The owner at Red Baron Motors was backed up because he only has two days to work on, and my wagon was taking up much more time than anticipated. So Michael asked me to drive it home and see how it ran, and when he slowed down a bit he would furthur investigate the Audi. I drove the Audi home and smelled oil burning, and there is smoke coming out of the hood, then the Check Engine light came on two miles into my 5 mile drive home. So I turned around and the mechanic told me to park the wagon out front all his bays were full with other jobs. He ran a diagnostic check on it, as can only be done he told me once the "Check Engine" light comes on. It came up the Torque Converter was bad. This is a 10-12 hour job which is a huge labor bill, and he hasn't gotten back to me with the price of the part yet. They took off the oil panel and there was old oil stuck on the top of the pan. Michael told me it was a lot of oil and no way this was missed by any mechanic. Michael (my mechanic) told me there was a very large amount of oil under the panel. At this point I cannot drive the Wagon at all, and with these two major issues that have come up the Torque Converter and this large oil leak, I have no idea where we are in dollars. The owner at Red Baron Motors has to get some of the other jobs out of there shop before going into this any further, however he is ordering a new Torque Converter now.

He told me the labor hours on this job would be about 10 hours possibly 12. There is a lot that needs to be taken apart to get to the Torque Converter. He hasn't even begun this oil issue. I am so disappointed and frustrated. This is so wrong to do to a person you spent 2 days with on the phone going through the importance of buying a car in good running condition, as his listing stated. This is so wrong to do to anyone let alone a disabled woman. All the owner, Roy continues to say to me is I have been in business for 25 years, and I sell cars to doctors, and lawyers. I do the right thing and sell good working cars, he said my mechanic said the car was in good working condition. Well my mechanic begs to differ, and says he doesn't understand how any of these issues were not seen at the dealership. This is a disaster. Please help me in anyway you can, as I feel I was totally scammed. If this mans defense is he told me to come see the car, why did he set me up with a shipping company, and most importantly, why is he selling his cars on a Nation Wide internet Site? His explanation makes absolutely no sense at all. I appreciate your time in this manner very much.

I purchased from Ebay seller **, Monroe Auto, Parsons, TN a 2006 Dodge 3500 4x4 flatbed truck with undisclosed mechanical problems with a clutch that was not working properly, the reverse was extremely difficult as explained to me by the driver that delivered the vehicle.

Nature of Complaint: Received vehicle with undisclosed engine, transmission, body or frame damage requiring repairs in excess of $1,000.00 except for vehicles noted in the VPP overview page.The condition of various other items were not disclosed - right mirror broken, glove compartment did not close, and the handle to the emergency brake was broken with only a cable there to pull. It was noted in the listing that "has no mechanical problems" and the clutch went out completely before arriving home but the listing stated "Can drive anywhere today" We needed to get the truck fixed in order to get home, as it broke down 5 hours from home. So had to stay in hotel 5 days - the truck was towed (twice), parts were ordered, and repaired. We wanted to make arrangements with the seller. I called him to tell him at the time of breakdown, and then emailed to put it in writing. I then emailed to ask him how much he felt the cost of repair would be. I have not heard from him yet.

I knew it is important that I notify eBay within the 30 day time to quality for the VPP (vehicle protection plan), so filed the case at that time and hoping that we could still come to an amicable agreement. But still no response. I called Ebay VPP company AIA person but told the policy is that no repairs be made before approval. It took 9 days - no one would sit along a highway waiting for approval? eBay does not take calls, only email or chat. I emailed. My response is a canned answer:

Thanks again for contacting us regarding your 2006 Dodge Ram 3500 purchase. We don't currently offer phone support, but we offer online and email customer support as a quick and effective alternative. These support options allow us to document your correspondence with us so we can better serve you in the future.

However, we are sorry to hear about the problems you've had with your Vehicle Purchase Protection reimbursement request. eBay works with Auction Insurance Agency to provide reimbursement for vehicle purchases in certain circumstances. Auction Insurance Agency has discretion to determine what's eligible for reimbursement under the Vehicle Purchase Protection program. I understand your request wasn't eligible for reimbursement.

account. Note ** seller currently has four vehicles listed.

I filed with the Better Business Bureau. They will contact him and let me know in 30 to 60 days. I cannot get the truck licensed without an additional 3900 of repairs.

eBay Motors seller "Emarelclub" is Zahid ** near Houston, Texas. He advertised the car as "driven with love", "guaranteed", "inspected by certified mechanic", etc. We spoke numerous times on the phone and I asked, "Does it need any repairs? " He said "No!" I bought the car over the phone (mistake) and Zahid shortly after changed the car in the eBay auction. Yup, changed it several times in fact, and I could not complete the auction. Meaning, I cannot provide any negative feedback about Zahid on eBay. My lawyer contacted eBay, so did I, and they did nothing. He was suspended for a week and is back to selling on eBay Motors.

Well, you guessed it, I paid $9,700 for a car that needs $4,200 worth of undisclosed repairs. It's unsafe to drive. Avoid eBay Motors! Buy locally! Avoid eBay Motors seller "Emarelclub." He is a thief and liar.

I was trying to buy a 2005 Toyota Tacoma SR5 for $2899.00 from a lady named Vicki **. This guy I was told would hold the money for seven days and once I receive the truck, I could release the funds to the seller. It was a scam and they ended up getting a total of over 4800.00 dollars out of my husband and me. We never received the truck and I have filed a complaint with the local police and the FBI and the Western Union employees regarding this issue. To top everything else off, I have found the same truck out on the internet showing in different cities and the funny thing is that all the pictures are the same as the ones I have in my email.

I have saved everything in my email and I'm looking for someone to help me and realize that these people are getting a lot of money from innocent people like my family. We lost thousands of dollars that was taken from my family. I have a six-year-old who is growing a lot.

I placed on eBay a car it sold to a fraudulent bidder beanam1 (keep this on the posting) I tried to contact the buyer and finally got an answer on the mobile number which was false. Now this is the latest jolly for the human sub species of going on eBay bidding an automatic bid which will win the item and prevent others from winning it. Not only does this make eBay the worse means of selling anything they don't give a hoot about their customers! I now have to wait up to 37 days to get this resolved. I have bought stuff in the thousands off eBay and I have always wondered why people praise me for my quick and speedy response. So if you want to sell a car on their beware, I'm seriously thinking of scraping it and cutting my future losses.

Carter9916 had a car listed on eBay motors week ending 8/29/10 and I was the highest bidder. The auction ended before scheduled close & he claims eBay closed the auction. The same car is listed this week with a reserve & buy now price. Something doesn't smell right. I got an email on the 25th of August saying, "sorry you missed that one from eBay" & then got emails from the owner thru eBay giving more info to keep me bidding. I am not happy with eBay or Carter.

Daniel **, the seller, had a 2000 white Lexus for sale. I went on Craigslist and found it nice. So I had been emailing him. I talk to him for three days said that I had to go to a Western Union and send $2050 to the Ebay agent which was Martin **. I was told that the payment was not going to sent to the seller until I receive the car in three business days. It would be put in non-interest bearing trust account. It was suppose to be ship to my physical address.

I was notified by the seller that the shipping was in progress by email - The car was suppose to arrive at 12:30 pm on the 30th of August. Please stay home to confirm the Ebay agent. All this was a dam scam. It's a shame because nothing can be done and I lost out on $2175. I need an attorney general to please help me. I also have police report from my local police department and I notified Western Union, they have started a fraud case and I have a case ID number. Thanks!

Seller had sets of Jaguar X Type badges with the 'Buy Now' at 19.99 pounds or make 'Best Offer'. I did this and it was accepted. I paid on 2nd August 2010 and waited. Nothing came. I emailed seller, no response although she had been paid. I lodged a complaint with Ebay and a case was opened. I then got a message from the seller asking me to confirm the size of engine as there were different sizes. I replied with the correct type. Nothing came. On the 18th August, I contacted Ebay to advise nothing had happened.

Later that day I get email from Ebay saying the case closed, money refunded. I was furious as the seller was still displaying the same ad with the same items (more than 10 available). I told Ebay that she was deliberately refusing me to get more money by selling something I had already paid for. I waster over two weeks on this, and it angers me to see she is still hawking these items while I didn't get what I paid for.

I spent about an hour online with Ebay chat last night and was told that 'Action would be taken against her' I asked what action? they said they couldn't divulge the action taken. I informed them that she is still selling, so what action could they possibly take? Again, the reply I kept getting was bordering on being rude and evasive. In all, The seller is protected, no protection for the buyer. Doesn't matter what Ebay tries to convince you, just believe you are on your own if you raise a complaint. Pathetic site.

I did bid for a used 2002 BMW M3 (**) which was listed on Ebay on the 20/07/2010. I won the bid on the 23/07/2010 (which was $14000.00. I was asked to contact the seller which i did do through ebay. I received an email from from Adam J. on the 23/07/2010 requesting my phone number. In this email all my particulars including contact address were copied to show that they originated from ebay.

In the telephone conversation Mr J. Indicated that he was UK doing some business there and the vehicle was in New Jersey. I inidcated to him that I was interested in buying the vehicle and that he should sent all the requirements by email. I promised that I will do the transaction during the week. H e called the following week indicating that he has booked flights to New Jersey to arrange for ship and when will I deposit the money. The following week passed without the transaction going through. He emailed me several times telling me how I was inconveniencing him as he had made plans already. I later on told him that the transaction will go through.

Indeed, I arranged with my bankers here in Botswana to transfer this amount in the account that he gave me in Natwest Luton England. He called that he was already in New Jersey and was looking for shippers to ship the vehicle to Africa (Botswana) via Walvis Bay (Namibia). I scanned the copy of the transaction from my bank to his email and faxed it to this fax number. He did acknowledge that the money was OK on Friday and then that the shippers will contact me either this Monday or Tuesday.

On Monday and Tuesday, nothing happened. I tried to call him and the phone rang for a while and got cut. I sent him an email inquiring about the shippers but nothing also happened. I have suspicion that now I have been scammed by this fellow and never will I get the car that was advertised. I have also been trying to get this reported on ebay but I am not successful on that regard. That is why I am reporting my case. Likely to lose $14000.

This is a follow up on my dealings with Autos Direct Online and eBay. After I talked with eBay and reported this seller to eBay, I was allowed to leave negative feedback for them. I posted the following (Before doing business, Google them and check with complaints at Ohio Attorney G.) It didn't take long for Autos Direct Online to get a company called NetNeutrals involved to try to get this negative feedback removed. After both of us told our side of the story, NetNeutrals ruled that the feedback should not be removed. Now this feedback stayed on their eBay page for over 30 days and all of sudden it just vanished.

EBay's only explanation to me was that it was removed because I used the word Google. I asked them if they were going to let me rewrite it. They said no, but there would be something in the feedback that I could respond to within the hour, but it would not affect Autos Direct Online's feedback rating. Of course, it's been days now and nothing ever showed up in their feedback. I thought eBay's feedback system was designed to help inform prospective buyers? Silly me!

I bought a car on eBay in March, and didn't get it for over 60 days. It was in Long Beach California. The car was advertised as excellent condition, with a few minor scratches and dings. "Everything works and runs excellent". I had the car shipped and when I got it, it looked so bad I was hoping it wasn't the one I bought. It was, major dents 12" or larger big time scratches, but these are minor compared to the engine and transmission. It died on me while taking it from the delivery drop off point.

It made it 3 miles. I had it towed to Kevens automotive on Marine Rd., 1200.00 dollars later it runs. trans still leaking about half quart a day. Needless to say, I couldn't drive it. So, another 450.00 dollars to get a new seal put in. So here is what I have, a 1985 Buick Riveria that was supposed to need nothing to a car that floods every time it rains, the windows don't work, the lifters sound like its going to break at anytime, still leaks fluids, speedometer doesn't work, the battery sometimes dies, short somewhere?

This car is in poor condition not excellent. I'm out of money to do anymore repairs. The seller sent me 200.00 because he felt bad about it. That won't even cover 1 window repair. He keeps giving me an excuse for not sending more. The shippers clearly marked all dent and scratches before and after delivery.

I purchased a 2007 Dodge Ram 2500 HD diesel from Herb Easley Motors on 15 June 2010, through Ebay Motors auction # 280518908867. I paid for the truck via wire transfer, and flew south to take delivery of the truck on Saturday, 18 June 2010. Salesman Michial stated the promised spare keys /remote entry controllers were in lock-up, however he would send them to me the following Monday.

After a few weeks, I called him and he said he had forgot them, and would get them out asap. After another few weeks, I called Sales Manager Will, who said he would personally get them sent out to me. It is now 06 August 2010, after numerous emails, and still nothing. I pointed out to these sales reps the keys /remote entry controllers were useless to them now, though were important to me. This "extra clean" truck also had both front and rear brake pads so badly worn I was unable to complete the Import Inspection until they were repaired.

I understand the professional mechanics at this GM / Chevrolet dealer might not understand Dodge products, however brakes are always an inspection item during a service (just completed prior to sale), and most dealers /shops love to find items such as this as a source of future business. The listing also featured new tires. They forgot to mention they were only P-rated car tires on a 2500 HD diesel truck.

On 07/11/2010, I attempted to purchase a vehicle from a private owner, George ** in South Carolina I found in auto trader. He suggested we complete the transaction using eBay in order to protect both our interests. I received an E-mail with instructions to wire $2350.00 to John ** at **, Charleston SC. I then went to Walmart Moneygram and wired the money. About 2 days later, I received an e-mail saying they received money and I would receive the vehicle within 5 to 7 days.

Then about 2 days later, I received an e-mail stating John ** had been in accident and the deal was cancelled and I should go back to Walmart and get my money back. I then went immediately to Walmart and the clerk called the Moneygram office and they told her the money had been picked up in South Carolina and I could not get a refund. I then emailed eBay and have not gotten any response. I also emailed the seller to see if he could do anything on his end but he has not responded. eBay does not put any contact phone number on their e-mails so there is no one I can call. I have had to rent a car for a week now due to this problem. Also I am unable to purchase another vehicle without the money.

This person who went by the name Julia M. posted a car on AutorTrader.com. She indicated that she was selling the car of $4,000. There was no phone number listed. However, there was a email attached. Once I told her that I was interested she told me that she would be having the car shipped (http;//best-auto-shippers.com) which was included in the price ($4,000). She also indicated that the best way (safest) to handle the transaction would be through the eBay Vehicle Protection Program to close the deal.

I received 1st email from the above-mentioned address entitled: eBay Motors Vehicle Purchase Protection - Case ID: 49B4L13W3773. Later I was sent another email from: ebay-motors which was entitled: Your eBay invoice for 1997 BMW 740iL (VPP Transaction Case ID: 49B4L13W3773). I have copies of all of the documents and I am willing to help you prosecute to the full estent of the law. They have been scamming people for some time now. By God's grace I didn't loose (send the money to an individual ["eBay Agent"] any money, but I'm sure others have.

mr. d. had a 2005 yfz450 listed on ebay motors for sale for $1,750. i got in contact with him and told him that i was interested in it. he told me that it was listed through the ebay motors protection program. that i would have to send the money by moneygram to the ebay agent paula v. i did and i have not receieved the merchandise yet. the reference number for the moneygram is 73515801. i want to get my money back. mr d. told me he was in the national guard and he was stationed in mcguire new jersey. if i dont get my money back i am going to sue who ever i need to. so i can get it back. thank you for your time and co operation. mr. d. said he lives i franklin tn. i have an attorney waiting to see if i get money back. my son did not get this merchandise for his birthday.

I purchased an engine and transmission on 6/07/08 from sellers on eBay that was described as "runs great" and "recently removed from a running and driving low mile 55 Chevy". This engine and transmission were to be used in an ongoing restoration project.The engine was found to be frozen up and two cylinders completely rusted. Sent three emails to sellers with no response. Asking for 90% of purchase price plus 90% of shipping costs which totals $2612.00.

I was looking on eBay for a truck in my area. I found one that was at Metro Ford in Raynham. It was a 05 F-350 with 95k miles. They were asking $19,500 and the book value is $17,300 on it so they had a button that said "Make an offer" I offered $15,000 and I had a mustang to trade. The next day a women named Jennifer called me and said that she talked to her boss and it was good to go and to come on down, so we could finalize things. I came down with my parents and we talked to a man named Joe. I told him my story and he said alright I'll run it through my boss. He came outside and asked us if we wanted to drive the truck.

We drove it, came back and he sat us down and looked at my car. He finished with that and went over to the desk and took 15 min. He came back and told us that the KBB on the truck was $19,900. I told him I made and offer on ebay and it was accepted, so why were they trying to tell me that they wanted $19,900. I said I'm not paying that, I wanted the original deal $15,000 + $7000 for my Trade which it was booked valued at. They said they couldn't do that and my parents and I argued for a bit and decided to walk out. He then proceed to bad mouth my car and how it's not worth it. I told him I want to talk to the manager, and he said he will get the owner. I don't know if it was the actual owner, but he came outside and greeted us.

I told him the story and he said that he never authorized that and he authorizes everything before it goes out. I told him I have an email stating it was a deal for $15,000 and he said "forget Jennifer" she has nothing to do with it. He said that he needs to fix these trucks up and make a profit and how is he going to make money when he's selling a truck for $15,000. I then proceed to call them liars and they shouldn't do that to people. We started to get into the car and my Father called the "owner" a swear word because he was mad about the whole situation.

The "owner" started walking back to the car and said" So you're threatening me, you're lucky you're a old man because I would kick your ass" I think that quote right there proves that these people are not at all professional and don't take treating people right seriously. Don't go to Metro Ford ever!! unless you want to get scammed and treated like garbage. No truck, no deal,liars, bad customer service, threatening remarks.

I was searching Craigslist and responded to this SUV ad that was frankly too good of a deal to be true. Anyways, he contacted me back via email. I have posted his reply below and provided a copy to eBay.

"Hello there and sorry for the delay. First of all, I want to tell you that the 2003 Jeep Grand Cherokee 2WD Laredo is still available, and the price of $3,500.00 includes all the shipping costs and insurance, so you won't have to pay any extra charges. I know that there are numerous offers on the web, and I'm glad that you choose to contact me regarding your willingness to purchase. The truck looks and works like new; it has only only 56,000 miles with a clear title. I want to tell you that we will use eBay in this transaction in order for both of us to be 100% protected and insured by them. If you're interested to purchase, just email me with your full name, shipping address, and phone number, so I can notify eBay that you are selected as my buyer and they will contact you to explain the entire procedure.--Cecilia **"

In closing, I must say I am along with millions of other Craigslist users who are sick and tired of all the spam/scammers on your site. When I post something for sale, I do not have the time to deal with spam replies and people hijacking your account. Why is it even since eBay purchased a 25 percent share that they cannot get a grip and safeguard their users? I am disgusted.

On December 15, 2009, I purchased a 2007 Dodge Charger R/T Daytona with a mere 5000 miles on the odometer via internet sales from Peterson Super Center located in Boise, Idaho for the total of $26,000.00. I arranged to have this vehicle shipped to my home in Arizona via Northwest Auto Transport to the cost of $650.00.

In the past, I have purchased several vehicles online and have never had any issues. However when this vehicle arrived on December 17, 2009, the transport driver, my wife and I searched the vehicle for the usual envelope containing the keys/fobs (with remotes), owner's manual, and temporary 15-day permit (all promised by the salesperson). Much to our surprise, not only were they not anywhere in the vehicle, but during our search for these items, the spare tire, jack, and tools were also missing.

I was prepared to reject the vehicle. (The transport driver witnessed the missing items and signed a paper stating what we knew was missing at that time.) However, it was late and the dealership was closed. Besides, I had been searching for this particular auto with ow miles for some time. So I accepted it, hoping that the dealership would make good for the missing articles.

To make the story brief, after notifying the dealership, I finally agreed to accept a check of reimbursement for $500.00 to finalize the bickering (which barely covered the cost of the keys, fobs with remotes and having them cut and programmed). But better than nothing.

Finally, I was able to get the vehicle safely on the road with a spare tire, wheel, jack, and tools; and I have use of the keyless entry. I am a senior citizen and don't have a lot of savvy for all the "bells and whistles" that were allegedly on this vehicle. So I took the vehicle to a local electronics store to have them explain how to use the navigation, Sirius radio, etc.

Upon examining the vehicle, I was informed many things were missing that were listed on the internet advertisement. These are expensive things such as the navigation system, Sirius radio, remote start, 322watt amplifier, and sub-woofer. I contacted a Mr. Michael ** (General Sales Manager) and submitted a letter with everything that was missing (and fully acknowledging the $500.00 reimbursement). I was informed that he and the General Manager were not willing to refund any further funds.

I have a copy of the internet ad and have been slowly, as I can afford it, getting all the things replaced. Needless to say, even purchasing these items from places like eBay has been a huge cost to me. I have written several organizations (such as the Better Business Bureau and Federal Trade Commission) without any success as to resolving this issue. I got a call from the local Senior Center informing me to write to the Arizona Attorney General's office, which I did and was notified that because the transaction took place in the state of Idaho, that my letter would be forwarded to Idaho Attorney General's office. As of yet, I have gotten no response.

Local attorneys have informed me that being the purchase was made in Idaho, I would have to seek an attorney in that state? This should not happen to anyone, let alone a senior citizen. And I hope you will be able to assist in putting a stop to this type of fraud. $26,000+ is a lot of money when you're retired and on a fixed income.

I requested what I felt was a reasonable amount of compensation for my out-of-pocket expense which would make the vehicle acceptable to me (minus the $500.00).

Or if they would rather, I would take the vehicle to an authorized dealership of their choice (within a reasonable distance) and have the advertised items installed at their expense. Of course, that was denied and I was then accused (via letter) by the General Manager of "holding them (the dealership) hostage or extortion." Needless to say, I am appalled at this accusation and would truly appreciate any advice as to how this issue can be put to rest in a legal manner. Thank you for your consideration of this matter.

I purchased a 2005 Honda odyssey from Gulf Coast Auto Brokers on E-Bay last Dec 14, 2009. The listing said that it was inspected and that the leather interior was extra clean with absolutely no rips or abuse and the van was equipped with 1 key remote. I had the van shipped from Florida to Great Falls, MT where I picked it up and drove it home.

There was only 1 key, no remote. There were 4 rips in the interior leather along with a large wear area on the left side of the driver's seat back. If the van was inspected, the following items were missed: back shock absorbers were leaking, with one almost empty and a howling sound which the passenger rear wheel was bearing which had to be replaced. In addition a piece of weather-stripping was missing on the passenger sliding door opening.

I was unable to talk to anyone who could make a decision on these discrepancies and was told to talk to the owner. I decided that it would be better to have a record of my contacts so I e-mailed them twice through E-Bay, with no reply. I located the password for the GPS, which was not supplied to me, and found out that it will not work in Canada and that I have to get an update. The costs to date including the GPS update will be $726.

I purchased a vehicle from this shady used car lot thinking they might be honest and if not that I would have protection from eBay (the avenue I used to solidify the purchase). Upon flying to TX to pick the vehicle up, I immediately noticed the air conditioning was not working properly and mentioned it to my contact Ric. I contacted my local dealer and was assured it wasn't a major problem and may only be $100 - $200 to fix so I did not worry about this matter and continued with the purchase. I was asked to finalize my feedback on eBay which I thought I had done but later came to find out that I must not have completed all the necessary steps to get it posted upon completing.

Well to summarize the rest of the situation, I returned to Denver, CO where I immediately took this vehicle to a Volvo dealer to do an inspection on the a/c. It was only then that I was informed that the vehicle was going to need much more work than that. According to eBay, the first step to resolution is to contact the seller and see if matters could be resolved. When I contacted my salesman Ric, he told me that he would talk to the owner and let me know. No less than 5 minutes later, I received a call from Robert the owner of Mansfield Motors. This call immediately had a negative overtone and Robert started right away calling me a liar and accusing me of trying to get one past on them. I told him that I was just taking the precautions to ensure I got a product that was represented to me in the condition Ric had given me (not to mention they said they already had their own mechanic go through the vehicle and it was in great shape).

Well on the contrary, the vehicle had a bad CV boot on the passenger side, an upper strut cushion that was rotted out and finally a sensor that controls the a/c. The vehicle has other minor things wrong with it but nothing that I wasn't prepared for or willing to look beyond. After my communications with Robert at Mansfield Motors, matters had just simply deteriorated to the point of no resolve. I have been told to drive the car back to TX and that my gas would be paid for but that is not nearly worth the 12 hour drive that I already made once to get home.

I have contacted eBay and they too are just as bad in the matter that they didn't even qualify the full matter that not only did I get a horrible product based on what was described to me but I also ended up paying more than the price that was listed on their website and still nothing was done. All I can do now is run this car through an auction and cut my losses and take this as a life lesson to never trust eBay or an out of state used car dealer like Mansfield Motors in Mansfield Texas! This overall cost is at least $1,000 by an independent repair shop and was initially quoted to me as a $1,500 repair by the dealer.

I went on eBay to purchase a vehicle. I won the bid and contacted the dealership the next morning and made arrangements to drive 6 hours each way to pick up that morning. Brandon said that he would have detailed and ready for us. This was on a Saturday morning. After two and a half hours of driving, Brandon called to say there was a problem with the car (PT Cruiser Convertible). When he drove to fill with gas and make sure everything was ok, he noticed smoke and took it into their shop and said that the radiator was gone and that the part had to come from Dallas and probably would be in on Tuesday and that they would fix for free bring the car to us unless we just wanted to scrap the deal.

"No odometer rollback detected. It appears that the previous owner of this vehicle was a non-smoker.

This vehicle has a smooth shifting transmission, and runs great. This vehicle engine runs very, very smooth. Electrical systems are in perfect working order. It is very responsive and a joy to drive with great styling and the high tech gadgets for a low cost of ownership. It is comfortable, great gas mileage, great in the rain with a clean and functional interior. Look out! Here's a Little Monster, this baby is immaculate and a blast to drive. Certified Hot, you'll love the power and performance. No disappointments here!

No reservations, highest bidder wins it! CARFAX Vehicle History Report shows nothing negative reported for this vehicle. Call for your detailed walk around description where we will tell you everything you need to know about the features and condition of this vehicle. We will have this vehicle fully detailed and ready to go at the time of delivery. You will not find a better vehicle on Autotrader.com, Cars.com, eBay or Craigslist.org. Call Today. With the safety rating of this vehicle, I would not hesitate to put my family in it for a road trip. This vehicle is equipped with state of the art Anti Lock Brakes. Please call us for more information."

We emailed him to find out why they were still advertising this vehicle but now they had dropped the price when we were buying this car. He said that he could not remove the ad but could change price on it and even though to the public didn't show sold, on their side showed sold. My question was why change price on ad if sold. My husband emailed questioning that and when should we expect to get list that he said he would get to me. I received a pretty nasty email from Brandon saying that this deal was going to be more of a headache so he was not going to pursue the deal any further.

I called him back and he advise how they treat a car that goes on eBay and that ball joints were gone and since I knew it needed new tires because they were all bad. I was never told until he said it at that moment and that the window was messed up and that he barely got it to go down to take the pictures with top down, which was not disclosed as well. The pictures were taken before because they were on the website when we bid. He said that they had that car listed on eBay several times and that they had had for a long time and it had been driven over a thousand miles since they acquired the car.

He kept saying how he was doing us a favor by not putting us into a bad vehicle. They should not have listed a car that was in great condition including running condition when it obviously has major problems. If we had decided we didn't want after we agreed to purchase, we would still be expected to purchase but because he didn't want to fix all the issues, he was going to pull out and not be held accountable.

This dealership has no integrity like most car dealers. At the end of my conversation with him, I reiterated that he was not willing to now fix issue with car, bring to us and sell to us and he said that is correct. We then put negative feedback on eBay because we did not get the vehicle they posted because of them and he complained about the feedback saying they could not have foreseen that it was such a messed up car.

He said in our conversation that would probably wholesale or try to sell to another dealer just to get rid of it because it had moved around to several of Gene Messer's lots. It is very upsetting when dealers try to take advantage of people just to make a quick buck. They should be held accountable for their choices. We are now out of a vehicle, lost out on other vehicles could have had and 5 hours that we spent going out there. They should have to fix the vehicle to make it in great condition as it was said and deliver to us as agreed. We are now out of a vehicle and will probably have to spend more money to get what we should have from Gene Messer.

I purchased a 2000 Lincoln LS on eBay from this dealership. The eBay manager said he personally drove the car and there was nothing wrong with it. Well, every warning/idiot light was on, including the transmission light. I took it to my repair shop, and they said the transmission was no good. It also needed brakes, tires, windshield wiper motor, and numerous other things to pass state inspection. The dealer has been telling me for 2 weeks they would send me $400 to buy a transmission from a junkyard and have never received it. I have spent $2000 on the car so far. It also took almost 2 months for me to get the title from them, and I think there was something going on with the title that they would not tell me. Dan ** told me, "Mrs. ** will be sending you your check." I did not realize this was a cruel joke.

My husband and I have seen a vehicle on Craigslist and responded to the email. A woman by the name of Julie responded. She said she was from Denver, just got a divorce, etc. She was selling the vehicle so we began the process. They sent emails of authentic looking invoices from eBay, so my wife and I paid for it through MoneyGram to a supposedly authorized eBay agent, Richard **. We sent $2,960.00 to these people. I have case ID and everything. I really need these people caught because I really need my money back.

I purchased a 15 passenger van to transport our employees. I was assured by Mr. B. that the van was in good condition. When we tried to have it inspected for a Massachusetts inspection sticker, it was rejected by two different auto repair/inspection shops. The cause is due to a rotted/unsafe condition with the frame. This condition is not visible. This makes the van worthless as it cannot be used. Mr. B. has refused to replace with an acceptable van or to refund the money. We have endured additional costs to transport our employees and to register this van that cannot be used.

I purchased a vehicle on E-bay motors based upon the description, the fact that the vehicle title was captioned as "Clear", and that a CarFax would be supplied to the buyer also stating no accidents and "clean" as well.

After the successful bid, I requested a copy of the title from the seller. It was faxed and showed no liens, encumbrances..."clean".

After a bank wire payment, the seller delivered the car to a location I had selected for pick up and eventual transport from Florida to California.

Week after week went by with no actual title being received. After one month, the title was received and showed the vehicle was actually recovered salvage. The seller had obvisouly "whited out" this fact from the title copy he had sent prior to payment. The seller then conveniently disappeared from the planet.

Contacting E-bay, they said simply they could not do anything after 30 days from purchase date. Because I had wired funds, PayPal claimed no interest either.

Despite numerous communcations back and forth, E-bay claims the "action" they took on this issue was enough and NOT to write or call any longer.

I would recommend anyone using the E-bay system to physically examine any vehicle in person prior to purchase and to inspect paperwork.

eBay let me down!

My complaints to the seller were to no avail and of course arguments over the condition are subjective. However, the ad was for a 40 ft. motor home and it actually measured 37 ft. outside of front bumper to outside of back bumper. As it was not as advertised I expected eBay and PayPal to assist me with my dispute but that did not happen. PayPals VPP policy warranties that the price paid on eBay will be less than the NADA average retail for the model actually received. As the NADA for the 37 ft. was more than what I paid on eBay I was entitled to nothing from VPP. In fact very few buyers will pay NADA average retail on eBay so the warranty is worthless.

My only recourse was to leave negative feedback for the seller to warn other eBay buyers. But eBays feedback oversight company NetNeutrals removed that. The seller requested that the feedback be removed and NetNeutrals sent me an email notification to an address where I receive 100s of email a day and had never heard of NetNeutrals so it was deleted unread. The seller claimed that they measured the unit at 40 ft. Any independent person with a tape measure could easily prove this clam false.

So Im left short $24,000 and the fraudulent seller is free to cheat another eBayer.

I was looking for a jeep on auto trader it was a private listing when I contacted the seller through email, she said her name was elizabeth t and that she was making the sale through ebay motors. She said for shipping purposes she needed my name and address. I then received a email from " ebay motors" stating that I was approved for purchase and shipment. They gave me all this information on Vehicle purchase protection and money gram protection and that I was sending money to an ebay agent the name they give is not on the internet and everything is clear. They give phone numbers of contact and also assurance of delivery.

However, when it came time after three days for my tracking number of the shipment to be noted they asked me for more money for insurance. And I have not heard from the seller only through ebay motors. I do not feel safe purchasing or browsing for anything on line anymore and I have lost $4,700 dollars. I don't know how to get any money back if possible or who to notify.

I found a great deal on a 2007 Dodge on craigslist. I was told the transaction would be handled securely through ebay motors. I got an invoice but things seemed fake and after looking up the subjuct on line I seen the excact phony invoice as I had recieved. Im now nervous since I did send my full name and address before realizing it was a scam. Hope we can help prevent others unfamiliar with computer transactions!

The car was listed as very clean, good paint. The pictures provided by dealer showed no problems with the car except, picture of two dings. Based on that info, I bid for the car. I saw the car listing the first time only 20 min before the end of auction, which was ended at Friday 8/14/09. Dealer is located 281 miles from where I live. I had to give them deposit for a car within 48 hours, but since they closed on Sundays, and based on the car's description and pictures provided by the seller on eBay, I gave $500 deposit for the car next day on Saturday 8/15/09 by credit card over the phone to Amanda B, the contact sales person.

On Monday morning 08/17/09 I've ordered independent inspection from SGS Automotive, since I've found that the dealer has lowest rating F on BBB.org. SGS scheduled inspection on 8/19/09. The result of the inspection was shocking. I've received it on 8/19/09. The were pictures provided by inspector, which show the car has rust on Front Engine Compartment more than 12", corrosion on Exhaust System/Muffler more then 12", rust on Undercarriage more then 12" and pictures of rust on the bottom of the car bellow the doors on the left and right side. I called Amanda at the same afternoon after receiving the report left voice mail. Since she did not called me back, I've send her the e-mail at 5.30 pm with pictures of the rusted parts attached asking for my deposit back and stating that I will not buy the car, since the car was not as advertised and description of the car was misrepresented. She replied next day that they would not return my money. Talked to the Phad sales manager next day. He also refused to return my deposit. If they would described the car truthfully, I would not tried to buy it in the first place. They undisclosed the rust and corrosion on the car, and that car was prier rental. They used unexplained abbreviation or jargon in describing available options *NET* and *Gross* and used photographs that did not show a true cars' condition. Contacted Ebay. They did not offered any help. Refered me to there perchase protection program, which denied my claim.

I have used eBay.com to buy that car From Peter Koch Chrysler Dodge Jeep(kochcars.c0m ) listing. The car was listed as very clean, good paint. The pictures provided by dealer showed no problems with the car except, picture of two dings. Based on that info, I bid for the car. I saw the car listing the first time only 20 min before the end of auction, which was ended at Friday 8/14/09.

Dealer is located 281 miles from where I live. I had to give them deposit for a car within 48 hours, but since they closed on Sundays, and based on the car's description and pictures provided by the seller on eBay, I gave $500 deposit for the car next day on Saturday 8/15/09 by credit card over the phone to Amanda Brinkman, the contact sales person. On Monday morning 08/17/09 I've ordered independent inspection from SGS Automotive, since I've found that the dealer has lowest rating F on BBB.org. SGS scheduled inspection on 8/19/09. The result of the inspection was shocking. I've received it on 8/19/09.

The were pictures provided by inspector, which show the car has rust on Front Engine Compartment more than 12", corrosion on Exhaust System/Muffler more then 12", rust on Undercarriage more then 12" and pictures of rust on the bottom of the car bellow the doors on the left and right side. I called Amanda at the same afternoon after receiving the report left voice mail.

Since she did not called me back, I've send her the e-mail at 5.30 pm with pictures of the rusted parts attached asking for my deposit back and stating that I will not buy the car, since the car was not as advertised and description of the car was misrepresented. She replied next day that they would not return my money.

Talked to the Phad sales manager next day. He also refused to return my deposit. If they would described the car truthfully, I would not tried to buy it in the first place. They undisclosed the rust and corrosion on the car, and that car was prier rental. They used unexplained abbreviation or jargon in describing available options *NET* and *Gross* and used photographs that did not show a true cars' condition.

Paid $500.00 for deposit of the car in condition the dealer did not have. and $99.00 to independent inspection service, which showed me true car's condition. I am out of $599.00 and do not have anything.

bought car off ebay motors. receieved car nothing as described. car is in terrible shape. lots of damage. paid 6800,00. car not worth 2000. requested money back soon as i met shipper. owner would not reply. ebay motors does not want to do anything about it

On 6/18/2009, I bid on a car through e-bay (item #200347421744) I was informed that I had won the action the same day. I placed a phone call to the dealer and discussed the condition of the car with their Internet sales person. (Joe N.) Since the car was used and did not come with a warranty,I discussed the condition of the car with the salesman. After he assured me that the car and all cars sold at their dealership had been thoroughly inspected for major problems. (A service they charged me $699 to perform) Thus assured, I paid a $1,000 deposit via debit card over the phone.

On 6/24/09 I made the 100 plus mile trip to see and test drive the car. Joe, (salesman) accompanied me on a test drive, where again we discussed the inspections the car had received from the dealership. During this test drive the car preformed very well and the A/C blew very very cold. We specifically discussed the A/C as I had been burned by this on my previous auto purchase. Assured and satisfied, I purchased and paid in full, for the car. On the drive home the car and the A/C preformed well. The very next day, I noticed that the A/C did not seem to be blowing quite as cold. I wrote it off as an extremely hot day, however the next day 6/26/09 the A/C was blowing warm air at me. At this point, and with previous experience, I knew I had been duped. I made an appointment with "Ice Cold Air" a local A/C repair shop. They ran a simple "dye test" at no charge, and confirmed my worst fears. The A/C compressor was riddled with leaks and had to be replaced. An estimate of over $800.

I discussed this with the A/C Shop Manager (Joe C.) and he told me what I already knew. Because the Refrigerant would leak out in a 24 hour period, the dealer would have had to fill it full of refrigerant just prior to my test drive, in order for it to blow cold at that particular time. Having filled it with Refrigerant it is clear that they should have preformed a simple, inexpensive dye test on the compressor. (Especially if they were charging me $700 inspecting the vehicle.) The A/C shop manager assures me that he is willing to discuss this with anyone wishing to do so. On the same day I called Joe (car salesman) and attempted to discuss the matter with him. He abruptly told me "their is no warranty" and refused to discuss it further. I also wrote to the General Manager and have received no response. I am sure I was defrauded by a dealer, using the internet, that deliberatley covered up a major defect in order to sell me the car. If not for the Internet I would never have known about the car, or the Dealer.

I have reported this to E-Bay and they have offered no help except that I should contact you. I believe it can be confirmed by experts in the Auto A/C field that there is no other way the air could have blown cold for such a short period of time. I am 68 years old, living soley on Disability Income. I used my entire savings to purchase what I hoped would be my last car for many years. I took the precautions of Using E-Bay, Getting aa car Fax and paying for a very expensive dealer inspection fee. I cannot afford to repair this car and in the Florida heat I cannot drive it during the day. Please Help! I have an estimate from a local repair shop to fix the A/C for $800. I have already spent $28 to have it checked a replace one faulty part. Including out of pocket, travel,etc I estimate $1,000.

$8500.00 to the seller with a credit union cashiers check along with a personal check for $400 for shipping the car from Florida to Boston on 6/11/09. The car was finally shipped to us on 6/17/09.

The car did not run when it was received. It started but immediately stalled out. Our mercedes mechanic looked at the vehicle. Even after tinkering with the car for 2 days the car will not run. According to the mercedes mechanic the car has major mechanical issues. The gas tank was full of sludge. Our mechanic informed
us that the gas distributor is totally gunked up and cannot be repaired. That part alone is at least
$3,500.00 not including labor. The heater core has been disconnected and all the hoses to it removed.

That is another very, very expensive repair. The exhaust system is falling off. The four tires that were advertised on Ebay as brand new are old, completely dry rotted and need to be replaced.

Neither seat is operational. The emergency brake doesn?t work. The new receiver/dryer for the air conditioner is the wrong unit which caused someone to alter the wiring on the front of the car. The timing chain which you the seller said was replaced has not been replaced and is another expensive repair. For the few seconds that the mechanic got the car running he could tell the timing chain was clanking and needs to be replaced.

All the above are the items that so far we have been able to detect as mechanical problems with the car,however, since we cannot get the car running we can?t determine the full extent of problems with the engine.

The body of the car is not as advertised or seen in the photos displayed on Ebay. The paint is chipped and falling off the hood of the car. There are major scratches on the drivers door and rear of the car and dings on the passenger side. The last item is the seller has never sent us a title for the car nor can we obtain one.

After a great deal of difficulty we were able to contact the owner of the company who said that he was unwilling to take the car back. He said the fact that the car doesn't run and that he has not provided a title to us is unimportant. He stated emphatically that he would not refund the money. He said he would resell the item for us on Ebay and if he somehow managed to to sell it for more than he paid he would give us our money back and keep the difference for himself. In other words if he can do the same unethical thing to someone else he would be happy to do again through Ebay!

We have lost $8900.00 which the seller refuses to refund. We have a car that does not run without thousands of dollars of repairs and cannot be registered in Massachusetts because there is no title.

I purchased a 2000 lexus es300 from this dealer who advertised the car on ebay.com on 12/31/08. They stated the vehicle runs well with no mechanical issues. I went to pick up the car and no check engine lights were on. Purchased the vehicle right before they closed, drove the car 10 minutes and the check engine light came on. My mechanic said this was an ongoing issue with the car and the light must have been reset so I would not notice it on when I brought the car. 2 knock sensors and the mass air flow sensor were defective. total cost of repair was 980.00

I offered a bid of 10,000 on a @005 Chev Tahoe which was listed on ebay motorsd. Sewell accepted the offer. I received a congratulations letter form e-bay and also one from Sewell. I called Sewell and was giving the run around for 3 days. Finally I talked to their general manager and he informed me that they did not accept my bid and they think someone hacked into their computers and he would not stand behind the sale. I thought that I read that this was a binding contract. So do they have to let me have the vehicle for the price or not? This is my very first dealing with e-bay, and I just dont understand how a seller can say yes and then say no. I was asked if I was asked for any money up front and my answer is no. I was told to contact the dealer. I also had a dealers name to ask for, which I did. I just dont understand if it is a binding contract how can they get away with this??

Made a transaction on a car with this company by wired from one bank to another. The person i bought the car got the money but i have not gotten the car. Ehen i call this number the recording says its busy.

$10,400 and i think i got scammed

Made a transaction on a car with this company by wired from one bank to another. The person i bought the car got the money but i have not gotten the car. Ehen i call this number the recording says its busy. $10,400 and i think i got scammed

I had been in the market for an automobile.One of my students had recommended craigslist because she had made a purchase through them. So I looked into it.On Oct.28 I came across an auto I liked.When I Got intouch with the person by the name of Anthony G he told me his car was also listed through ebay and said we should work our transaction through them because we would both be protected through them.We sent each other some e-mails but everything seemed to be lagit.Everything I looked up seemed to be from eBay.

The seller sent a purchase invoice with instruction for me to pay through MoneyGram And send the money to Ebay financing Center agent Jonathon M in sunrise Florida And as soon as I sent it reply to the e-mail to confirm payment was sent so after paying my 3500.00 + 110.00 for the wire I confirmed it with reference # case id & invoice also sent a fax to eBay financing center. When I checked the computer money had been received and secured.After 3 days and hearing nothing else I tried contacting the seller and ebay no response then 2 days later I tried ebay again.Then heard it was a fradulant transaction and recommended I get in touch with Moneygram and moneygram rep. recommened I call police,FBI and consumer affairs did that.

Bought a 2004 Thunderbird from Champion Motorsports registered on ebay---will not return call--temporay tags expired--bank has not recieved title--can not register car--payed with bank draft--told went champion fied bakruptcy--paper still at dealership

purchased used yamaha 40 hp 4 stroke outboard motor on ebay for $1575. Item described as very very nice, well cared for, runs well, etc. Paid for shipping $600, controls $400, and so far repairs $350 and prop $150. Item paid for immediately, item not shipped for two weeks and that was only after begging them to ship it.

AJ spoke to me on the phone up until the time he took my payment then he would hang up on me when I would call to ask if the motor was shipped yet. Motor turned out to be 1999 not 2000 as described. Motor was packed so poorly there were huge gashes in motor where it banged up against the shiping container, actually bent the shipping container. No prop and worst of all the motor was DOA.

AJ has no work ethic and no accountability at all. Finally got in touch with AJ a week after motor received and he said that I should be happy with what I got and that I got a $5,000 motor for $1575. I priced them and I could have gotten that same motor new with 3 year warranty, mounted on my boat for $5300. AJ is in another world and his business should not be patronized. BUYER BEWARE OF TONY'S BERKSHIRE BOATS in PITTSFIELD, MA.

Motor still not running correctly, at shop trying something else. Seller would not refund money or pay to ship item back even though grossly misrepresented.

I recently went on Craigs list 8/8/08 and their was a 2000 Honda Accord for sale. They were offering $2900 but I was able to negotiate the price to $2500. They said that thru eBay Motors purchase, I would be contacted by email and instructions on how to send the money & the car would get sent to me.Well, I wired the $2900 to a Aaron Smith which was the total cost because of shipping thru Money Gram and faxed the information so that ebay could have the ref # and be able to give the seller the money once I received the car.

They made it all seem real, I even though I was getting an email from eBay.I began to suspect something after I began telling my friends & than I knew I was scamed & out $3000. I don't know if I'll ever get the money back.I feel so stupid & like an idiot,I fell right into their trap!!But so far I have made a complaint to the local police & to the FBI, & Money Gram.

I hope this experience can help others not make the same mistake. I hope that some how I can help catch these criminals. I recently went on Craigs list and saw the same email adress trying to sell another car. I also responded to another person selling a car & it seems to be the same scam. They are selling a car, they make it sound like such a good deal, but begin to tell you a sad story why they need to sell the car. They use the same word likethe car is in good condition, I don't want to sell it but I'm in need of the money, & that eBay will handle the entire purchase & all I need to do is wire the money.

Well this is my story I hope someone out there can learn from my mistake & hope someone can help me recooperate the money I lost.

Running scam on selling 2000 Sundowner Horse trailer. I have all the email transactions and will forward them to aid in your research. Listed email address and attempted to get me to send money through a scam which appeared to be a legitimate ebay motors transaction. I want someone to follow through and convict this person. I was almost caught. Thankfully, I did not send the money! I would have been out $10,000.

After waiting another 45 mintues I became upset and requested that his employees look on his desk for my title. They (three men) became very abusive, threatened me with physical harm (literally pushing me) escorted me off of the property. I feel that I was treated very unprofesionally and this man has no busines operating a business with these sort o tactics and with this sort of individuals. I believe his business operation should be examined and investigated as I am certan that I am not the only person he has treated with such distain and unprofessionalizm.

My son bought a motorcycle from Ebay. He was emailed from Ebay to Moneygram wire the funds to an Ebay agent Edward in Houston Texas. The day after the funds were wired he was contacted by Mr M stating the an additional $1000.00 (above the $3600.00 he had wired to him) was required for the time that my son was to inspect the bike. If he did not want the bike all of the funds would be returned.

My son called Ebay and was told this was a scam. The bike was no longer listed on the site. Unfortunately, we do not have the item number that was listed with the bike. We have all the Ebay emails and the emails from the seller and this agent. I called Moneygram and spoke to a wonderful woman who told me the money was not in Texas but was picked up in Ozone Park, NY.

I have tried at least a dozen times to contact Ebay. They are like a bunch of trained clowns. When asking to speak to a supervisor, they will call back, they are on the other line, they were just about to call you etc. Finally (this happened on Monday, July 14) friday at 8:45pm a supervisor (?) Keri returned my call, after five minutes or so the call was dropped. When I called back I was told she was on the phone and I was put on hold long enough for a recording that said they were too busy to answer the call and leave a message. All of the reps are saying they can not go back in the system to give me the item number.

If I did have that number, Ebay would be responsible for returning my son's money. I have contacted the FBI and was told it was not enough money for them to get involved. The police dept in my son's town said the detective was on vacation until Monday July 21. and they didn't thing it too likely he would see the money. How can Ebay post an item for sale, have it turn into something like this and just disregard it? How many other people has this happened to? Isn't this a federal offense? Can you please help us with this problem? My son is devasted by this and it is breaking my heart. What ever you can do or suggest that I do would be greatly appreciated.

My son at 19 years old has lost his savings of $3600.00 and quite frankly is in a deep depression over this. These freaks have all his information, home address, phone number, email. This whole situation scares me to death.

Diamond Auto / Car Auto Connection / paul n(eBay seller) of Bristol, PA. I bought a car off of eBay auctions. The car was purchased with no warranty. I picked the car up on 5/27/08. I drove it just over 100 miles when it broke down in Harrington, DE. I called Joe at Diamond Auto / Car Auto Connection / paul n (eBay seller) of Bristol, PA. I said that I understood that I had purchased the vehicle with no warranty, but I certainly expected to at least make it home. He said that he would help me out and that he could not believe that it happened.

The vehicle was towed to IG Burton Chev in Seaford, DE. at the cost of $125.00. Joe was in contact with myself and IG Burton until the car was fixed. Turns out that the heads were warped and needed to be reworked. The total bill was for $2640.11. I also had the brake rotors turned while it was there, for they were bad. Joe agreed to pay half. After talking with IG Burton, he decided that his half would be $1100.00. On 6/8 he said that he would mail me a check for $1100.00.

On about 6/23 he sent a check for $400.00, but told me that he had stopped payment on it since I had opened a complaint with eBay and Paypal. You only have 30 days to file and I had no choice. He then told me on 6/26 to cash the check. He told me that the rest was coming. He had told me before that he would send 2 checks for "bookkeeping purposes".

He stopped taking my calls and now will not answer emails. I have been more than patient and I realize that there was no warranty with this vehicle. But he did agree to help me out. And that is what I can't understand. $1100.00 is a small part of the money that I am out on this deal. I can't get any help from eBay because he went outside of eBay. I am out $2240.11. The deal was not such a deal after all.

I put an offer on a Ford backhoe in early March 08 but was not the highest bidder so I didn't win the bid...at the end of March e-bay e-mailed me that I had a second chance offer because the winnig bidder couldn't complete the deal I checked the e-bay web-site and it was also in my messages in e-bay soon after I got another e-mail from e-bay stating that the seller didn't have pay-pal and to pay via money-gram the seller also e-mailed me the same information

I was told in an e-mail from e-bay that because the seller couldn't use pay-pal that the transaction was secured and that e-bay was holding $ 20,000 in an account for the purpose of buyer protection. The e-mails came fast and furious over the weekend of March 30th (I have all the e-mails)and payment was made April 2nd for $4600.00 plus the fee to send the Money I have all the reciepts with dates

the seller discontinued contact with me after the Money was recieved I e-mailed e-bay a few times with no reply requesting my money back through the buyer protection plan and they never contacted me I got there on line costomer service and was told That someone would contact me but that never happened finally I got a-hold of someone from e-bay and was told that because I acted outside of e-bay that nothing could be done, after much debate with the customer service rep I finally hung up, as far as I knew I was acting inside of e-bay

I reported all of this to my local police so there is a record plus I have all the e-mails printed and copies of all the transactions In my opinion e-bay should take responsibility to protect it's e-mails from hackers they are a multi-million dollar company who just doesn't care who it burns an the way to the top

I am out a little less than $4800.00 which for me is alot and a hole lot of stress it's my first and last time using e-bay

and promptly replied saying I am withdrawing on grounds that I am getting back my amount. I repeatedly called T and later sent emails. He is not answering Ph calls or replying to my emails (I still have not received my bank draft and deposit)

The seller started the transaction over the e-Bay Vehicle Purchase Program.The seller require the payment to be done through Western Union money tranfer service. e-Bay contacted me and I followed there instructions. I sent $2600.00 plus $60.00 servive fees. I am willing to pay the balance of $2600.00 but I haven't seen the truck I'm buying.

For the last week I'm trying to contact the seller and eBAY BUT i'M not getting any returns on my e-mail. At the monent,I don't have the truck I'm willing to purchase and my $2660.00 e-Bay assured me this isn't a fraud, I believed them. Can anyone help me settle this matter.

There is another issue with Ebay that no one seems to be addressing. For example... when you list an auto, there is a listing fee of $40.00 billed as soon as the auction goes live. But additional billing for extras like bold print, supersize pictures, shading, etc are billed only when a bid on your item is made.

Say you have a car up for sale for $15,000.00. You have a minimum bid of $10,000.00 and a reserve of $15,000.00. Ebay encourages you to do this because they say it encourages buyers to get involved with bidding on your item. If no one bids then you will not get the additional fees applied. However nearly eveytime you will get a minimum bid and nothing more.

I am convinced that Ebay pays people to shill these auctions that look like they may not sell. Once the shill bid is made you are liable for the additional fees. There never was a legitiamte buyer, just Ebay's people making the bid so you will have to pay the extra fees. And Ebay does little to nothing to resolve other issues as well. I am currently still investigating this issue and compiling as much evidence as I can.

We received e-mail confirmations back from e-bay with a case number and ID number. They also asked that we send another $300.00 for a retainer fee for the transportation of the vehicle. We sent that money as well, but were able to pull it back out, after e-mailing the e-bay site and neither they or the seller was responding. We decided to start investigating or trying to contact e-bay customer service, but were unsuccessful in all our attempts.

After not receiving a response from anyone we decided to check with a local e-bay store here in Tucson. The folks at the local e-bay store told us that it was all false and that this person faked the e-bay internet site and all the information on the screens was fake (we were robbed out of our $3005.00. The e-bay store personnel called Money Gram who told them the money had already been pulled out in a Money Gram store in the State of Oregon and the person who showed identification, signed and everything else was Andrew Larson.

On Friday May 2, 2008 my friend and I went to try to file a police report with Tucson Police Department but were told that we had to file a police report with the San Jose Police Department. We tried getting in touch with the Oregon State Police Department and on May 9, 2008 finally someone answered our call and said we needed to go to contact our local police department. The police report was filed by phone immediately on May 9, 2008.

The Money Gram Stores have cameras and I'm sure the procedures their Customer Service Representatives go through are rigorous considering the amount of money and the new Patriot Act. We know it was a hassle to send this money I imagine it was a hassle to go and pick it up at the Money Gram store. Can someone please help us? We want this low-life cyber criminal caught, otherwise how many more people will this person rip-off/scam and no one can or will do anything about it. If anyone needs the e-mails, paperwork and any other information please feel free to contact [us].

Here is some pertinent information: Date we saw the advertisement: 4/25/08. Type of vehicle: 2003 Jeep Liberty, color: black. Date the money was picked up 4/26/08. Name of person who the money was sent to: Andrew Larson. State where the money was picked up: Oregon. Address of Monica Robert given on the e-bay site: 5xxx Laclede Rd. San Jose, CA 32789. Andrew Larson's address per the e-mails: S. Argyle Ave. Fresno. CA 93723 a fax number was also included in the e-mails: (702). The amount of money sent was $2,900.00 plus $105.00 charge for sending it. Reference number: 29869799 and Money Gram Store information in Tucson, AZ: ACE Cash Express 5xxx E. Speedway Blvd. Tucson, AZ 85712 Store# 1285

American Classics Inc sold a Jaguar to me on eBay in June 2007. I paid them 16,000 USD in advance, which included prepaid shipping. They never delivered the car and American Classics Inc has not contacted me in any way to explain why, since they got my money. The whole deal seems to be a fraud. I have myself been in contact with American Classics Inc a lot of times since then, to have them refund my money. They don't refund. When I reported the company to Better Business Bureau of Houston they lied to BBB and said that they have sent me a cashier's check in January 2008. This is not true. BBB closed the case unresolved and American Classics Inc still illegally keeping my $16,000.

16,000 USD lost plus a lot of expenses.

Hello, I too have been scammed on eBay Motors. I watched item: Honda CRX (160200037215) and asked the seller a question, through the auction listing. He did not respond. I continued to watch this auction, and watched the bids go out of sight, then it was pulled off eBay, prior to auction ending. A few hours later I received an answer from my original question from seller, asking if I was still interested in the car, at his listed asking price of $2499.00, that was to include shipping. I said yes and asked how I was to pay for it through eBay Motors now that it was off auction site, he said he would forward the information to eBay Motors. I then received several emails, with eBay Motors heading, telling me how to complete the transaction through eBay Motors. I was told to send a money gram to someone is San Jose-CA 95125 who was a representative of eBay Motors. And I was to fax a copy of the $2499.00 money gram.

I did so, and received several emails stating the transaction was complete, that the car was already at the DAS company to be shipped. But when I called the DAS co. and found that they had no record, and they informed me to contact seller, and eBay Motors Rep. to get the 7 digit#, or order#. As you can guess, no reply, and it then I knew I had been scammed. eBay has pretty much washed their hands of it saying I have no buyers protection through them, that they think it was a highjacked auction site. I reminded eBay that this fraudulent seller could not have contacted me, but for their auction site, and the question I asked their seller, on this site. I have filed a police report but have been told that it's hard to track these things and they don't have the manpower or funds to do so. I honestly thought I was dealing with a responsible seller through eBay Motors and feel that I have been punished twice, first by fraudulent seller, and second by eBay Motors, who won't stand behind what they list for sale on their auctions.

I have lost a big part of my ability to trust in people and I will feel the effects of this incident for a long time to come. It will make me question a lot of things. As for the money, I have lost a lot too, $2499.00, the $90.00 it cost to send the money gram ,and the interest on my credit card because I took a cash advance.

We noticed a 2004 Honda Goldwing trike with trailer 1800 gl on ebay motors on 6/20/07 and had confirmation to purchase it. We received a title registered to a person in Vestal, NY 13850. We sent the 8000.00 usd as he said, but he also needed an extra $2930.00 in a money transfer from Western Union which we did also. Our bank ornl fcu sent the $8000.00 wire transfer to WAMU account.

Then, in July, after numerous emails, I noticed the same picture of the trike we were buying and it had the same picture that were sent to us before our actual purchase back for sale on ebay motors for $6000.00 under a different sellers name. It was then a person by the name of jacksix. That is when I notifed ebay motors and truth be told, all the documents we received were all forged. And to get a hold of ebay you had to email and wait up to 24-48 hours or more. By the time ebay got in touch with me by email, it was too late, we had been had.

Our police and our bank thinks it is a big joke that we had money stolen from us. So we contacted the DA office and she said to contact the FBI. I did and there is nothing they can do. With all the updated technology like bank cameras and survellience, why can he not be caught? Just look back at the camera tapes. The person that we sent the western union to was named Peter Hallen of Miami, FL. And per Grainger County sheriff dept, the trike is registed to Jim Porter of Woobbury, TN. We have the vin number also on the title and that is how they found that out. We have all the paper work from ebay to the sheriffs report .

I did contact the vestal police and was told by a lady there that we were not the only ones scammed. She said another women bought it for her husbsnd for their aniversay and was taken. We need this stopped. It was our first and last experience on ebay and buying over the net. We even contacted the person on the title and he said he knew nothing about it. Is there anything I can do? Ebay and Washington Mutual should not have let this happen, they need to have more knowledge on these type of people.

We lost $8000.00 plus $3069.99 for the western union plus fees to send it. I used a credit card to get the money for western union as it had to be cash, so a cash advance there. We borrowed the money from the bank for the trike and when they heard it was a scam we were then charged a non secured loan in the amount of 12.99% interest and to top that off, my wife is the only one working at this time as I have not been able to work due to health issues. I am about to lose my mind due to all the emotional stress.

I was scammed out of $21,500 when I purchased a vehicle via ebay motors. Ebay has done nothing tohelp or assist this matter and all they tell you is that you have to wait 10-30 days after which does no good. I have little or no response since the incident on August 30. I have advised that after a confirmed bid, they should send a notice making certain this is a bonifide sale, but no response. They appear to take no responsibility or remorse.

I attempted to buy a motorcycle over eBay. I recieved emails from eBay showing that I had entered into contract with the buyer and the procedures for sending the money. The emails were identical to eBay's so I thought they were in fact from eBay. So I sent my money and got screwed over, never recieved the motorcycle. I tried to file claim according to eBay's own protection plan policy and have been denied and ignored. I filed a report with local sheriff's office and the FBI. I have spoken to a lawyer who can not afford to put forth the money originally to supprt my case, and neither can I.

Listed a truck for sale on Ebay Motors. Less than 24 hours later I pulled the listing due to problems I discovered, and I wanted to fix them before I sold it. Well I fixed the problems and re-listed it later that week, that same day someone here in my hometown bought it so I canceled the listing and stated the reason as Item no longer for sale

Despite it being listed both times for less than 24 hours, Ebay keeps trying to charge my Credit Card $164 for listing/selling fees! It didn't sell and was only listed for a few hours!! How can you charge selling and listing fees if neither one really applies?! I assumed since I pulled the listing myself, it was only on the site for a day, and it didn't even sell....that they wouldn't charge me the selling fees! but you know what they say when you assume...

i was trying to sell a vehicle on ebay motors.there was 5 bidders and none met reserve. my auction was ended 2days early. i then started recieving emails from the bidders claiming they won. they sent me emails stating they got second chance offers to buy the vehicle for the price they bid on it. i then started recieving emails my item relisted again 5 more times under a different number. i had to go in and remove all of them. i even had to refund money to one.

I recently purchased a used 2000 Volkswagen GTi at this dealership. I was sold a car which had manual seats and a worthless, non-working car stereo with a missing amplifier, even though they had "Power Seat" and "AM/FM/Cassette/Stereo" listed as included options on the original window sticker as well as on their own online for-sale ad. They even went so far as to deceptively list these options on their eBay ad, which is where I originally saw this vehicle up for sale.

On top of this, the sales person I dealt with lied to me saying that the car was in "perfect condition" and that there was nothing wrong with it. Upon driving the vehicle home, I found that the glove compartment door was broken at the hinge. A replacement would cost me $130 according to my Volkswagen Service agent. Adding to my bad experience at this dealership, the financing manager refused to accept my low interest E-Loan as payment for this vehicle, telling me that they would not sell me the car unless I financed it through their own lender, at a higher interest rate.

Then on another occasion, the sales manager himself attempted to lie to me outright when I confronted him about the missing and broken parts and features on the car, saying that I had no claim because the financing contract which I signed would override anything else, including the Buyer's Guide window sticker. Having done my research, I notified the sales manager that according to the Federal Trade Commission, the window sticker becomes a part of any contract upon purchase of the vehicle & overrides any contrary provisions. He suddenly agreed with me.

A vehicle which they had labeled as being in "EXCELLENT CONDITION" and had been "inspected" and "certified" had a broken glove box door, no power seats when it was advertised as having them, and missing the factory amplifier which would have powered the car stereo, basically making the stereo head unit worthless. This is misleading and false advertising by NEMET Autocenter. There was no way that I could have reasonably known that the stereo was not functional, since at the time of the test drive and purchase of the vehicle, the sales person did not have the security code for it.

I requested that they either refund the cost of what it would take me to replace and repair all of these missing and broken parts, or to provide me with a suitable replacement for them. They offered me $300 in compensation. I wonder how many car dealerships out there would charge as little as $300 for an option package including power seats, car stereo and replacement of a broken glove box door?