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Lorenzo of Austin, TX November 14, 2009

eBay let me down! I have been an eBay member for over 12 years with a current feedback rating of 12,648 100% positive. Early on I was one of the top sellers on eBay, which means I helped get it started. I have never left negative feedback until a recent purchase of a Bluebird motor home from seller floridaRVs. It is difficult to explain how deceptive the ad for this motor home was without you seeing the actual condition of the unit. I was so discussed that I donated it just to get it out of my life, loosing 24,000 on the deal.

My complaints to the seller were to no avail and of course arguments over the condition are subjective. However, the ad was for a 40 ft. motor home and it actually measured 37 ft. outside of front bumper to outside of back bumper. As it was not as advertised I expected eBay and PayPal to assist me with my dispute but that did not happen. PayPal’s VPP policy warranties that the price paid on eBay will be less than the NADA average retail for the model actually received. As the NADA for the 37 ft. was more than what I paid on eBay I was entitled to nothing from VPP. In fact very few buyers will pay NADA average retail on eBay so the warranty is worthless.

My only recourse was to leave negative feedback for the seller to warn other eBay buyers. But eBay’s feedback oversight company NetNeutrals removed that. The seller requested that the feedback be removed and NetNeutrals sent me an email notification to an address where I receive 100s of email a day and had never heard of NetNeutrals so it was deleted unread. The seller claimed that they measured the unit at 40 ft. Any independent person with a tape measure could easily prove this clam false. So I’m left short 24,000 and the fraudulent seller is free to cheat another eBayer.

Emily of Maple Ridge, BC October 29, 2009

I was looking for a jeep on auto trader it was a private listing when I contacted the seller through email, she said her name was elizabeth t and that she was making the sale through ebay motors. She said for shipping purposes she needed my name and address. I then received a email from " ebay motors" stating that I was approved for purchase and shipment. They gave me all this information on Vehicle purchase protection and money gram protection and that I was sending money to an ebay agent the name they give is not on the internet and everything is clear. They give phone numbers of contact and also assurance of delivery.

However, when it came time after three days for my tracking number of the shipment to be noted they asked me for more money for insurance. And I have not heard from the seller only through ebay motors. I do not feel safe purchasing or browsing for anything on line anymore and I have lost 4,700 dollars. I don't know how to get any money back if possible or who to notify.

Michael of Acton, CA October 1, 2009

I found a great deal on a 2007 Dodge on craigslist. I was told the transaction would be handled securely through ebay motors. I got an invoice but things seemed fake and after looking up the subjuct on line I seen the excact phony invoice as I had recieved. Im now nervous since I did send my full name and address before realizing it was a scam. Hope we can help prevent others unfamiliar with computer transactions!

vadim of Brooklyn, NY September 24, 2009

I have used eBay.com to buy that car From Peter Koch Chrysler Dodge Jeep(kochcars.c0m ) listing. Ebay removed My negative feedback based on the fact that I did not respond to sellers' open issue, which I was not aware about, since I did not login into ebay site before it was closed. Now that seller has 100% positive feedback and could scam more people out there money. They do not offer despute resolution for ebay motors. The car was listed as very clean, good paint. The pictures provided by dealer showed no problems with the car except, picture of two dings. Based on that info, I bid for the car. I saw the car listing the first time only 20 min before the end of auction, which was ended at Friday 8/14/09. Dealer is located 281 miles from where I live. I had to give them deposit for a car within 48 hours, but since they closed on Sundays, and based on the car's description and pictures provided by the seller on eBay, I gave 500 deposit for the car next day on Saturday 8/15/09 by credit card over the phone to Amanda B, the contact sales person.

On Monday morning 08/17/09 I've ordered independent inspection from SGS Automotive, since I've found that the dealer has lowest rating F on BBB.org. SGS scheduled inspection on 8/19/09. The result of the inspection was shocking. I've received it on 8/19/09. The were pictures provided by inspector, which show the car has rust on Front Engine Compartment more than 12", corrosion on Exhaust System/Muffler more then 12", rust on Undercarriage more then 12" and pictures of rust on the bottom of the car bellow the doors on the left and right side. I called Amanda at the same afternoon after receiving the report left voice mail. Since she did not called me back, I've send her the e-mail at 5.30 pm with pictures of the rusted parts attached asking for my deposit back and stating that I will not buy the car, since the car was not as advertised and description of the car was misrepresented. She replied next day that they would not return my money. Talked to the Phad sales manager next day. He also refused to return my deposit. If they would described the car truthfully, I would not tried to buy it in the first place. They undisclosed the rust and corrosion on the car, and that car was prier rental. They used unexplained abbreviation or jargon in describing available options *NET* and *Gross* and used photographs that did not show a true cars' condition. Contacted Ebay. They did not offered any help. Refered me to there perchase protection program, which denied my claim.

vadim of Brooklyn, NY September 24, 2009

I have used eBay.com to buy that car From Peter Koch Chrysler Dodge Jeep(kochcars.c0m ) listing. The car was listed as very clean, good paint. The pictures provided by dealer showed no problems with the car except, picture of two dings. Based on that info, I bid for the car. I saw the car listing the first time only 20 min before the end of auction, which was ended at Friday 8/14/09.

Dealer is located 281 miles from where I live. I had to give them deposit for a car within 48 hours, but since they closed on Sundays, and based on the car's description and pictures provided by the seller on eBay, I gave 500 deposit for the car next day on Saturday 8/15/09 by credit card over the phone to Amanda Brinkman, the contact sales person. On Monday morning 08/17/09 I've ordered independent inspection from SGS Automotive, since I've found that the dealer has lowest rating F on BBB.org. SGS scheduled inspection on 8/19/09. The result of the inspection was shocking. I've received it on 8/19/09.

The were pictures provided by inspector, which show the car has rust on Front Engine Compartment more than 12", corrosion on Exhaust System/Muffler more then 12", rust on Undercarriage more then 12" and pictures of rust on the bottom of the car bellow the doors on the left and right side. I called Amanda at the same afternoon after receiving the report left voice mail.

Since she did not called me back, I've send her the e-mail at 5.30 pm with pictures of the rusted parts attached asking for my deposit back and stating that I will not buy the car, since the car was not as advertised and description of the car was misrepresented. She replied next day that they would not return my money.

Talked to the Phad sales manager next day. He also refused to return my deposit. If they would described the car truthfully, I would not tried to buy it in the first place. They undisclosed the rust and corrosion on the car, and that car was prier rental. They used unexplained abbreviation or jargon in describing available options *NET* and *Gross* and used photographs that did not show a true cars' condition.

Paid 500.00 for deposit of the car in condition the dealer did not have. and 99.00 to independent inspection service, which showed me true car's condition. I am out of 599.00 and do not have anything.

warren of albany, IN September 6, 2009

bought car off ebay motors. receieved car nothing as described. car is in terrible shape. lots of damage. paid 6800,00. car not worth 2000. requested money back soon as i met shipper. owner would not reply. ebay motors does not want to do anything about it

Karen of Winchester, MA June 19, 2009

We purchased a vehicle through Ebay Motors. It was a 1985 Mercedes SL320 item 250426727578. I paid 8500.00 to the seller with a credit union cashiers check along with a personal check for 400 for shipping the car from Florida to Boston on 6/11/09. The car was finally shipped to us on 6/17/09.

The car did not run when it was received. It started but immediately stalled out. Our mercedes mechanic looked at the vehicle. Even after tinkering with the car for 2 days the car will not run. According to the mercedes mechanic the car has major mechanical issues. The gas tank was full of sludge. Our mechanic informed us that the gas distributor is totally gunked up and cannot be repaired. That part alone is at least 3,500.00 not including labor. The heater core has been disconnected and all the hoses to it removed. That is another very, very expensive repair. The exhaust system is falling off. The four tires that were advertised on Ebay as brand new are old, completely dry rotted and need to be replaced.

Neither seat is operational. The emergency brake doesn?t work. The new receiver/dryer for the air conditioner is the wrong unit which caused someone to alter the wiring on the front of the car. The timing chain which you the seller said was replaced has not been replaced and is another expensive repair. For the few seconds that the mechanic got the car running he could tell the timing chain was clanking and needs to be replaced.

All the above are the items that so far we have been able to detect as mechanical problems with the car,however, since we cannot get the car running we can?t determine the full extent of problems with the engine.

The body of the car is not as advertised or seen in the photos displayed on Ebay. The paint is chipped and falling off the hood of the car. There are major scratches on the drivers door and rear of the car and dings on the passenger side. The last item is the seller has never sent us a title for the car nor can we obtain one.

After a great deal of difficulty we were able to contact the owner of the company who said that he was unwilling to take the car back. He said the fact that the car doesn't run and that he has not provided a title to us is unimportant. He stated emphatically that he would not refund the money. He said he would resell the item for us on Ebay and if he somehow managed to to sell it for more than he paid he would give us our money back and keep the difference for himself. In other words if he can do the same unethical thing to someone else he would be happy to do again through Ebay!

We have lost 8900.00 which the seller refuses to refund. We have a car that does not run without thousands of dollars of repairs and cannot be registered in Massachusetts because there is no title.

Joseph of Cape Coral, FL November 25, 2008

Joseph of Cape Coral FL (11/25/08)
Made a transaction on a car with this company by wired from one bank to another. The person i bought the car got the money but i have not gotten the car. Ehen i call this number the recording says its busy.

10,400 and i think i got scammed

Derek of Daphne, AL August 23, 2008

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