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Sure, they look tough. But underneath that brawny exterior, there are lots of delicate little parts. The most disastrous common problem is low oil pressure, leading to engine failure. Although this is happening like clockwork, DaimlerChrysler is refusing to accept responsibility.
Not only that, the Durango tends to go through ball joints like a dog through a pound of hamburger. This is not only expensive but can -- and does -- cause serious accidents, as many of our readers will tell you. The feds have finally put the arm on DaimlerChrysler to do a recall but there's some debate over whether the recall covers all of the affected models.
Kevin of Moorhead MS (07/01/08)
I have a dodge durango that burn to the ground four weeks ago. My girl friend was drive it and when it caught on fire, she had to jump out of it. Once I heard about the recall on it for the instructment panel overheating,and causing the truck to catch on fire, I contacted Chrysler. They sent out a contracted inspector to take pictures of it, they then sent me a letter stating that they were not at fault.
Kim of Titusville PA (06/30/08)
I have an 05 dodge ram 1500 club cab 4 x 4. this vehicle is used by me and driven over the road...(i am in sales) never hauls anything and only thing towed is a snowmobile trailer with 2 sleds in it. I t has 80,000 miles onit. The problem this weekend I heard a noise and found that the spings on the passenger side are broken in half. Talked to Chrysler and they basically said they don't care I've had the truck 3 years and it isn't their problem. I have owned Dodge for over 30 years and never had a problem with springs. I have 2 other dodge trucks now a 92 and a 97 spring on both are prefect and never been changed AND I DO HAUL STUFF IN BOTH OF THESE This is a show truck not a work truck that hauls anything I'm frustrated with Chrysler...THEY COULD HAVE AT LEAST LOOKED AT IT....by the way they kept me on the phone for over an hour while they made calls to my local dealer who told the how I baby this truck
Glenda of Ponca City OK (06/30/08)
I bought a 2008 Dodge Durango,Feb 2998.The back-up camera was never worked,I took it into my dealer in Ponca City,Okla. They said they would order the part but after weeks of calling them, they told me their is no part to fix my camera. They said that the supplier is no longer working with them and that they didn't know IF or when another supplier would be able to fix the Back-up Camera. I have called all the 800 numbers and get the same answer.I just want my Dodge fixed or another Dodge Durango.
Lori of Parkersburg WV (06/28/08)
2001 Dodge Ram 1500 - dashboard disintegrating. It has holes and cracks throughout. Chrysler won't issue a recall or any discount to replace the dashboard although they've received many complaints regarding this defect.
Will cost $$$ to replace dashboard. If I don't, the dash is very sharp in places that it's cracked and has holes in it - danger of injuries.
Andre of Seffner FL (06/25/08)
I have a 2002 Dodge Ram Quad cab. About 18 months ago the dash board start cracking, even that I normally cover it in the hot summer days. Now the cracks are all over the dash board with holes appearing. I am surprise that there were never a recall & its to expensive to replace. I read about people,s complaints on the web who experience the same problem. Not very impress with Dodge quality.
Andy of Cumberland MD (06/23/08)
own a 1998 dodge durango I am on my third transmission, replaced both lower ball joint, replaced entire steering column and power steering box, water pump, and now my passenger side wheel hub and CV joint completing shredded and i am 150 miles from home. i have read countless stories about the defects of the front end of this vehicle and about how chrysler will do nothing about it. thankfully my mishap did not result in an accident but still there is no possible way that these stories are coincidence...this is a DESIGN FLAW and people are getting into serious accidents because of it. something needs to be done. the suspensions for dakotas, rams, and durangos all use very similar parts made by the same manufacturer...so anyone driving these vehicles need be aware of the potential for an accident.
Tony of Woodruff WI (06/20/08)
I own a 2002 Dodge Dakota that I bought used in 2004. Since then I have replaced the brakes 3 times and have had them checked twice more. The problem is that the brakes hang up, resulting in red-hot discs that I have learned since, often catch fire. My local dealer's service department keep telling me they find nothing wrong. The truck has less than 45,000 miles on it. Baffled, I went to Google.com and entered 2002 Dodge Dakota Brake Problems. Wow, was I shocked to find out this is a common problem, at least far too common to not have been addressed by a recall of some kind. See CarComplaints.com for a limitless number of experiences identical to my own.
Harry of Pittsburgh PA (06/16/08)
I purchased a 2004 Dodge Durango in November 2005 from a new car dealer in PA and it was still covered by the factory warranty plus I purchased an extended warranty at that time. In November of 2007, while traveling the engine began knocking and the oil and engine check light's came on. I had the vehicle towed to a dealer and was informed that I needed a new engine. The Service Manager stated that sludge clogged a screen that filters the oil to the top of the engine which lead to engine failure. I was accused of not changing the oil in the vehicle which is not true. When the dealer sent the information to the warranty company, they denied to pay for repair's and all made me pay to evaluate the vihicle. This truck has 65K miles on it and should be dependable. I contacted Chrysler in regards to this problem with the engine and the warranty that I paid for and I was informed that they can do nothing for me and referred me to their now product division that only mail's out brochures for new products.The dealer want's $8,000.00 to repair my vehicle. After finding information from consumer affairs regarding the number of people who have had the same problem or issue that I have had, I believe that someone should look into this problem because I dont feel that this is something that is being caused from oil changes but from a defective product.
Karen of Morriston FL (06/12/08)
I have a 2003 Dodge 3500 Dually pickup. It has been checked by a dealer on 6 different occasions for the same wiper stoppage that is troubling the Durangos. The truck is out of warranty and it is a Hemi, yes, a Hemi, they cannot reproduce at the dealer what happens to me, my husband and my boss, who owns a 2006 Dodge 1500 pickup with the same problem. The dealers have tried and can't find what is wrong with it. This is a over 6000 pound truck, I understand there are no recalls on this problem for either of these trucks. Here in FL where severe storms can pop up at any second, having the wipers just stop completely is very dangerous, just ask me and my boss. I contacted Chrysler who informed me of no recall on these trucks and being out of warranty there is nothing they can do. He the upper level service person told me A. Don't drive in the rain. B. I was angry because he didn't say what I wanted to hear. C. If I didn't like their dealer service, I could go some where else, oh, really, like Ford perhaps. I mentioned to him their dealers are the trained experts!!! I explained to him these trucks need repairing and I would be more than happy to pay for the repair, but no one can figure it out. He said I could start replacing parts at my cost of thousands of dollars til the bad part was replaced. I don't think so. I know you know what a runaway truck with no wipers could do to me or anyone in the way. He repeated refused my requests to go higher up and have Chrysler investigate what the problem is so at least I could pay to have it fixed!!! Apparently there is an issue with the wipers on many of their vehicles and I'm guessing not enough people have been injured or died for them to issue an investigation or a recall. Seems to me that Chrysler purchases these wiper motors and components by the millions and millions and uses them in all kinds of their vehicles. I'll bet the same wipers are in my truck and my bosses. My question to you is what is my recourse, what can I do? I can't even find a address to send them a registered letter to lodge a complaint! Can you give me any help or a push in the right direction? As it is, the wipers fail when they feel like it and it will only be driven in the non-rainy season which has started in FL and won't end until November. I would sure appreciate any help you can give, I don't blame the dealer, they have been great. I blame the parent, Chrysler Corp.
Chad of Peoria AZ (06/08/08)
I have a Dodge Ram 2500 Turbo Diesel. The truck is by all accounts a good vehicle. I started having problems with the engine blowing oil under a load. I took the vehicle to Larry Miller Dodge in Peoria Az and asked them to find the problem. The symptoms were: The vehicle while under a load had lost 2 quarts of oil within a four hundred mile trip. The oil had shot out from under the vehicle through a overflow tube. Oil smoke had also become very obvious and was being sucked into the vent system via the air conditioning/heater fan.Larry Miller had checked out the vehicle and said this was normal.The vehicle at this time had approximately 85000 miles and was still under warranty. After multiple attempts to fix the problem they finally installed a reclamation bottle on the overflow tube. This bottle will hold approx. eight to ten ounces of liquid. the service advisor had told me if it gets full then I needed to crawl under the truck and empty the oil back into the vehicle. This was the end of the repair as far as they were concerned and It was normal and no other problems were found. I was not happy with this and the truck was still sending smoke into the cab of the truck. I was sure this was not normal as it hadn't been happening prior to the loss of the two quarts of oil. I took the truck to Avondale Dodge and explained the problem again. This time they looked at it and had come to the conclusion that it had broken pistons and bad injectors. They did the repair and when I took the truck home it was just as bad as before. The amount of smoke coming from the engine, dip stick and overflow tube resembled a steam engine. I still have smoke coming into the cab of the truck and can not run the a/c when stopped because it enters the cab through the air vents. After multiple attempts to get them to fix the problem they tell me that it is normal and that is how it is supposed to be. I have had many vehicles and have never had smoke come into the cab and be normal.
Kevin of Moorhead MS (06/02/08)
On May 31 2008 My Dodge Durango burned down to the ground. Some freinds of my told me that there was a recall for this problem. After doing some researchon the internet I found that there was a recall for the wiring harrnest cluster. It stated that under certain conditions it could over heat causing a fire under the dash on the driver side. After talking to serveral operator for Chyrsler, all they could tell me is that someone would contact me.
I did not have insurance at the time, and now I will have to foot the bill for this truck for the next four years. Plus this is an inconvinece due to the fact I will have to find a ride to work everyday because I do not have another car.
Irby of Headland AL (05/30/08)
On April 30, 2008, I took my 2002 Dodge Durango to Dothan Chrysler Dodge to have the rotors turned. The next day, May 1, 2008, the service advisor Anthony Snell called me & advised I needed a brake job. I told him to go ahead. I picked up my vehicle that afternoon. I paid $140.00 under Invoice 68177 on May 1, 2008 for Replace Brake Pads (Front Disc) and Pad Kit-Front Disc Brake. On May 11, 2008, only 10 days later and less than 800 miles later, on my way to Columbus, Georgia (approximately 90 miles) my brakes locked up as I almost hit another vehicle. Smoke billowed from both sides of the vehicle. At this point, my vehicle could not be driven. I had the Durango towed back to Dothan Chrysler Dodge. I now have a towing bill for $350.00.
The next day May 12, 2008, I talked with the service advisor Anthony Snell and advised what had happened. After checking the vehicle, he advised me that there was a pre-existing condition of rust in the calipers that caused the brakes to lock up and the charge to fix the vehicle would be $740.00. He advised that when they deconpressed the calipers to put on the new paids, it knocked the rust loose and that is what caused the brakes to lock up. I then talked to the service manager (I do not know his name)and he told me the same situation as Anthony Snell did and he advised the amount we paid originally of $140.00 would be deducted from the $740.00 which left $600.00. I then asked to talk to the general manager and was advised he was not there but would be at their Enterprise, AL store the next day. The next day, May 12, 2008, I called the general manager, Mr. Matt Melonowski (I don't know if I have spelled his last name correctly) and discussed all of the above. He told me he would check into it and call me back. He returned my call that same day and advised that they would repair our vehicle for $400.00 but they would not deduct the original $140.00 paid. Since I needed my vehicle I paid the $400.00. Invoice 68370 states: Replace Both Front Brake Calipers, Both Front Brake Lines, both Front Rotors. I agree that I owed the $140.00, but not the $400.00 because when I originally took my vehicle in I did not have a problem with the brakes locking up.
Jason of Sault Ste. Marie OTHER (05/26/08)
My 2004 Dakota is the love of my life, the only problem is I'm continuously having steering issues. The dealership completely replaced the entire front end but the problem remained. I found myself, 2 years ago, that the issue appears to be with the steering shaft going from the power steering box up to the butt end of the steering column. There are two universal joints there that seem to have grease issues. When they're greased the steering is beautiful, the second the grease becomes dirty or dry it feels like your power steering isn't working. It's EXTREMELY dangerous as it sneaks up on you and one day you find you have to forcefully two-hand the steering wheel just to make corners. The issue was resolved 2 years ago but has now reoccurred. A simple solution is to have grease fittings on the joints, but there are none!
Mary of Tampa FL (05/20/08)
I purchased a 2005 Dodge Durango in Aug 2005. I have had issues with my car cutting off while driving. The stering wheel locks up when this happens. Also, my paint is peeling on my back bumper. When I took it in for oil changes (multiple times), I have mentioned both issues. I was told they didn't find anything wrong with my car and they have not dealt with the paint issue. They have told me on several occassions that the paint needs to be looked at by the manager and/or warranty manager. I have left several messages and never a return phone call. When I take it in for oil change again, I again mention all the above and still not even a phone call or even a return call to my several messages. So frustrating. I have research online and have found several complaints similar to mine so I know there is obviously some defects going on. What I am wondering now is if they are going to tell me it is not covered. I just recently went over 36K miles. I did purchase their extended warranty, but not sure if that will cover these issues. I complained about this starting over a year ago.
Martin of Piscataway NJ (05/15/08)
I have a 1999 Dodge RAM 1500 Pickup. About three months ago a crack developed on top of the dashboard. I went to my local Dodge Dealer and it would cost me $950.00 for the repair. After searching the internet I found hundreds of people with Dodge pickups ranging from 1995-2004 with the same problem. I also found that Local6 news in Orlando Florida ran an expos on this problem back in May 2007. I called Dodge Customer Assistance to see if they would cover the cost for the defective part. They told me my pickup was out of warranty and they would not cover the cost. I was also told it was not a defective part and they never had any complaints on the dashboards cracking. This is surely a poorly manufactured part and Dodge to have a recall on the dashboards or at least cover the cost for their customers.
Debbie of Orlando FL (05/12/08)
We purchased a brand new 2005 Dodge Durango from Carmax Chrysler and before the vehicle was a year old, we drove it to Ohio and the engine light came on. We took it to a dealership up there and were told it was just going through the cycle due to the change in altitude, etc. We drove from Florida. However, on our trip home from Ohio the engine light came back on again. We called Carmax Chrysler, they did a check of the vehicle, again told us it was just completing a cycle. We were then told it was due to the recall in the instrumet panel recalled on all 2005 Dodge Durango's. After without fail the engine light came back on again, we go to take the vehicle back and Carmax Chrysler has been purchased by Airport Chrysler and the records were not included in the purchase so they have NO record of the continual problem with this vehicle. We were then told by Airport Chrysler that the problem was an engine valve, they contacted Chrysler and they covered all but $100.00 but we were told to also replace spark plugs at our expense to further help the cause! Once again, the engine light is on. This time, they tell us a hose was not connected properly. We get the car back and now the engine light DOES NOT COME ON AT ALL even upon starting the vehicle with the system check, however, the ding ding is still there but the engine light won't light up. (we don't know how this is happening) We contact Aiport Chrysler they now tell us it is a cluster panel. We take the truck back, guess what, not the cluster panel now may be an oxygen sensor or misfire??? Guess what none of the above, now may be the wiring harness???? Still waiting to see what happens today....
Frank of Staten Island NY (05/06/08)
my 2003 dodge dakota oil gauge won't register when the outside temperature is under 40 degrees and when the motor is cold.i
Jim of Worcester MA (05/06/08)
It is my understanding that the Durango intermediate steering may be causing wrecks and the part is only available from Dodge for $237- quite overpriced. Went to the junk yard and all the durangos had this part pulled and no one has it except /dodge dealers parts. It wears out too fast and allegedly has been looked into before. Could be a class action as there are a lot of durangos out there and this seems to be a common problem.
James of Buford GA (05/02/08)
I bought a 99 dodge durango in 2004 with 76,000 miles. I was lucky to get about 110,000 miles out of the original engine, but not out of the transmission. I had to replace it after 40,000 milse of drive. I too made sure that the vehicle was serviced on a regular basis. after coughing up 1200 buck for the transmission, the check engin light came on again.
This time I was told that the engine had sludge built up and I would have to have it replace. I to made sure that my oil was change every 3,000 miles, but was told the same thing everybody else was told, that I wasnt changing my oil. Luckly I found a used engine for 2,000 bucks, and now the check engin light is on again. I WILL NEVER BUY ANOTHER AMERICAN MADE CAR IN MY LIFE!
Devon of Sacramento CA (05/02/08)
I purchased my used 2002 Durango on 2-14-2008 with 45k miles on it from Carmax. After 4 days of having the vehicle the check engine light came on and stayed on. I called Carmax to report it and thay asked me to bring it in to there service department. After 5 hours of them having my car they stated that I needed a new fuel cap, fuel vapor hose, and and new leak detection sensor. Yes it was covered and cost me nothing but as of today (5-1-2008)I went to the dealer for a routine oil change and have them checkout a squeking sound from the front end. Once again after having my car on the rack for over 3 hours I was told I have a leak in the transmission oil pan possibly the gasket and that I need new ball joints. I was told by a Carmax rep about how they do a 125 point inspection on every vehicle they have. I asked then how did they miss the ball joints and leak if the inspection was done like they stated back in Feb? I got no response.
Tom of Austin TX (04/29/08)
We have a 2001 Dodge Durango SLT that we purchaesd new 2000. We did not purchase the extended warranty. We absolutly love this car. It has had it's problems - mostly minor.(heated seats stopped working, pwer windows broke, power steering pump leaks). The with about 30,000 on the car we brought it in for new tires and were told the front bearings were out and needed to be replaced. I couldn't belive this could happen with only 30,000 miles (and they agreed) so they showed me that one of the front tires moved side to side about an inch! This cost about $700 to fix. I wrote this off as bad luck and went on. In late summer of 2006 my wife and kids went on trip from Austin to Sacramento. While driving through Arizona the oil pressure dropped to zero. They immediatly pulled over and called me. I had them start the car to decribe exactley what was happening and was told the pressure was fine now. A few hours later I got another call and was told the pressure dropped to the lowest part of the normal range and was staying there. I told them to keep a close eye on it and find a service place to have it looked at. The only place they found was a Wal-Mart service center who were happy to look at this for them. At this time the pressure was back to the middle of the normal range and everything looked fine. (thank you Wal-Mart, this was done at no charge and they were very curtious to my wife and kids). Before they left on this trip I took the car to Jiffy Lube and had the oil changed. They told me that there was a lot of sludge built up in the engine and recommended an engine flush and fuel injector cleaning. I agreed to this and they did the work. They made it California only to have the pressure start acting up again. They told me that the car was running fine and was not making any noises that weren't normal. There is absolutely nothing out on this part of the highway so I told them to keep on going but if the pressure dropped to zero for more than a couple of seconds or if they heard any noises to pull and shut off the engine. They made it to Anahiem and noises started so they pulled over. They were only a couple of miles from the hotel we booked at Disneyland and there was a Dodge dealer close. We had the car towed there. They said the engine was blown - deffinatly a thrown rod and probably a cracked block. $6500. I call Doge's main office to find out how this could happen to a car with around 50,000 miles and would it be covered under any kind of warranty. I did admit to them that I am not the most concientious when it comes to oil changes - sometimes going 10,000 between. I was told this way to premature for the engine to go out anyway and they would call the dealer and see what needed to be done and also that they would be able to cover at least some, if not all the cost. The next day we find out that because of the sludge build up that they would not be able to cover any of the cost. I was not a happy camper at this point and told them I was going to have the car towed to another repair place since I just had the engine flushed and there couldn't be any build up. A little later I got another call and they told me that the flush I had done was not completley remove and the remaining sludge plogged the pick up screen. But the good news (in their minds) was that the damage was not as bad as they originaly thought and I just needed a oil pump, pick up tube and screen, and a new timing belt and gears. There went a few thousand. This also cut the day that was planned for Disneyland out and my kids cried for days. We had to rent a car to continue thier trip. $500. They returned to L.A. a week later on the day the car was supposed to be ready and it wasn't. They were already tight on the time to return for the kids to return to school so this wasn't acceptable. After being told it would be at least a couple more days I started to get a little upset. When I spoke with one of the managers and told them what I thought about this over run all of sudden they would be able to have the car ready that night. I went the last 2 years hating Jiffy Lube for what they cost me. Until today. I want to appolagize to the Jiffy Lube Corpation for all that I have thought about them. 2 weeks ago I was going to drive my oldest daughter to Bryan/College Station to look at prospective housing for college. We decided to take the Durango. As we left the oil pressure dropped to zero! Less than 20,000 miles since Dodge worked on it. The gauge was acting really strange locking at the lowest end of the normal range then dropping to zero and back to the lowest point again. HMMMM this sounded very familiar. The car never made a single noise in the mile I had to go to get it back home. The whole time I was driving I was listening for the lifters to start knocking (the first mechanical sign of a loss of oil pressure) This never happened. I parked it and took my truck. When I returned home from our trip I figure it had to be either wiring, the gauge, or the sending unit because of how it was acting. I tested the gauge and wiring and they were fine so I bought a sending unit. (thanks Dodge for the placement and requirement of a special socket). I put this on and the pressure was perfect. It was on the high side of normal and it moved with the RPMs. When I did all this I also changed the oil and filter. I had learned my lesson about not changing the oil often so it had been done at least 4 time prior to this. It looked good and didn't smell burnt, but I still did it. Problem fixed. NOT. My daughter wrecked her car last week and needed to borough the Durango from my wife. On the way back from an off campus class the oil pressure dropped to zero. She was with me when it happened the last time so she thought it was okay to drive it not knowing that I was listening for signs of engine failure. She returned to school and called me to tell me what had happened. When I asked if was making any noises she said that it was and it was loud. When I got there it started and had no pressure so I emmidiatley shut it off. I resarted it and the pressure returned to the lowest part of the normal range. As soon as I rev it here comes the kcocking. Unfortunatly this is not a lifter now - it is a rod and now I'm out an engine. That's twice on a car that now has 72,000 miles. I had a Chevy truck that I traded in with over 250,000 miles that ran great. I only changed the oil around 25,000 miles - no sooner and it still ran good. This sludge problem Dodge has needs to be addressed by the Government and they need to pay the consumers back for all the money and stress they have caused us. They may be a major corparation but that doesn't give them the right to rip of consumers and our elected officials need to step in! Tom
Derek of Brandon MS (04/28/08)
My 2002 Dodge Ram 1500 truck dashboard starting cracking recently. I thought.. ok.. it happens.. but then I started reading on the internet that this is NOT an isolated incident. Thousands of people who have 2000-2002 Dodge Ram trucks seem to have faulty dashboards. They start by cracks.. then just start splintering uncontrollably all over the dashboard, INCLUDING over the air bag!! A local news station in Orlando, FL. has already done a report on these faulty dashboards in which Dodge Inc. of course says this is not a safety issue and will do nothing to resolve the problem! I think that when large chunks of your dashboard start FALLING OFF it is a safety issue!!! It is all over the internet.. pictures and statements. I think you guys need to bring this issue to the limelight to make Dodge Inc. make good for their consumers and get this problem corrected! It is obviously a manufacturing defect and these dashboards should NOT be our responsibility to fix... especially with prices running around $1,400 to get this problem corrected. Your investigation into this matter would be greatly appreciated by me and all of the Dodge truck owners who are seemingly getting screwed over by this situation. Thanks!
Earl of Wallingford CT (04/27/08)
THe 2001 Dodge pickup I own lost reverse at 40000 miles. The dealer fix what went wrong in the transmission. I now have to replace the transmission at 86000 miles due to a pump failure.. I also had a problem with a steel brake line while my wife was driving the truck luckly she was not at a high rate of speed I still have the brake line.
Deb of Wentzville MO (04/25/08)
A few months ago I noticed that my 95 Dodge Dakota 6 cyl quad cab truck was starting to lose power upon normal accelleration, and also when slowing down. But it would never die. Matter of fdact, I was going up a small hill on my way to work and the speedomoter went to 30mph from 50 and I was still pushing down the gas pedal, and the rpms went up?? Usually getting on and off the highway was when it was most obvious.It would also shake. Over the next couple of months it happened more often and shook harder. Felt like the enigine was falling out. The steering wheel did not shake. SO I was not thinking tires, wheels or anything of that sort. Well, as time went on, it got so bad I took it to the dealer( this is a lease truck of which, I have been the only driver and have had no prior problems with it) got all of the proper oil changes as directed at the dealers, and other maint as needed. I took it to the dealers, explained what was happening, how and when and how often, and what my mechanic thought it was. The torque converter.Or my transmission. So they kept it for 3 days, drove it, said they could find no codes, which I told them it was not pulling any, and changed the plugs, air filter, did a fule system flush and did 3 tests on it. So, $500 later I pick it up and it started shaking on the way home. I called them and made an appt to bring it back in the next week, told them the same things again, and that it was even worse than before. They drove it-no problems found the 6cyl engine has a bit if a shake to it anyway. Took it home again, and almost didn't make it, same things going on, but actually got a little better gas mileage, but still shaking. Now the 4th time it's there they drive it and can find no problem. I take the Asst Service Mgr for an hour ride- in which he felt the shaking and saw the rpm and speedomoter thing going on, but said he didn't really think it was the torque converter or transmission. OH My God!!! But maybe it's the front end, tires, bearings, or something in the suspension. They check it out and said all 4 tires were out of balance. Knowing this still wasn't going to fix it, I asked Jason to drive it home for the evening. He did and ah ha, there is still a bit of pausing, shaking, when the torque converter is doing what he says it is supposed to do, but funny this only started it a few months ago. I have put 47000 miles on this truck myself and know it's feel like the back of my hand!! So he is telling me there is shaking, and it is the torque converter, but it doesn't need repar or replacement, and he's sorry that that wasn't what I wanted to hear! So I thoroughly agree with the guy from GA about his and they do know it is an issue and it needs to be recalled. Before someone gets rearended on the highway because it drops in speed due this possibly dangerous situation. Hopefully another dealer can give me better info! Will let you know!
Jessica of Warren MI (04/08/08)
I purchased a 1999 Dodge Durango in 2004 with 50,000 miles. By the time it hit 70,000 miles my trans was slipping constantly... causing my car to jerk forward towards oncoming traffic (from Michigan turn-arounds) and not move when it should have. At 100,000 miles driving on the expressway with an infant and 2 kids in the car the trans completely went! This is a horrible car!!! Have had the radiator go bad, ball bearings go bad, brake defects, coolant leaks (fixed and broke again approx 2 months later), oil leaks, trouble with spark plugs, bad tensioner, replaced belt, car caught on fire last year because a towel was not deflected and was able to get caught under the car had to replace everything that melted under the car.
Michelle of Blaine MN (03/31/08)
Bought a used van for 1500.00 92 Dodge Caravan. Drove fine for test drive. Put gas in and the next day it started sputtering. Thought it was some bad gas. Then it would not go past 2nd gear after driving for a short period of time. Had a diagnotic ran and it showed a oxygen sensor and number 15(vehicle speed sensor). Found a prior sales receipt. A couple had bought in January of 2008 and returned it. They had the same problems. I spoke with them. What it is after speaking with a mechanic/friend is the transmission is going out. Went back to the place of sale spoke and let him know we spoke with the people who boght and returned it.
Eric of Lincoln City OR (03/25/08)
I bought a new dodge (2007 diesel 6.7 motor).As I reached 4000 miles my check engine light came on.I took it to the Power Dodge dealer in Newport Or.They could not fix my truck and they also had A old rolling chair in there waiting room they called their rodeo chair.They would wait for customers to sit on this chair and fall.After this happened I decided to take my truck to another dealer.The next dealer I went to was Jim Doran Dodge.They too could not fix my truck.As I left the dealer my new car raido would not work.
Greg of Springfield IL (03/24/08)
While driving along in our 2006 Dodge Durango last week, the passenger side airbags/curtains from front to rear went off unexpectedly! My wife was driving along about 35 in a residential area and suddenly BANG they went off and it filled the cabin with smoke/dust. Luckily she was able to pull over safely and had dropped our kids off just minutes earlier. Or they would have been in the passenger seats.
Richard of Avondale AZ (03/24/08)
My wife's 2004 Dodge PU 4X4 caught fire when she went to start it. The alarm system, starter, wiring harness, and battery were totaled. Dodge, even though we have insurance, extended warranties, etc. said TS. It was my truck. They installed the alarm system and it was a factory thing. Avondale Dodge said that if I had not also contacted Dodge Corporation they might have been able to help us.
Scott of Dry Ridge KY (02/19/08)
Our Dodge Durango recently started losing oil pressure suddenly then the check engine light would come on and the oil pressure would go back up!! When the vehicle sets for a little while the problem seems to correct its self, but after driving for a while the problem comes right back! I decided to do an internet search to maybe find the problem or similar problems! This was the first website i found, after ready some of the storys i was shocked!! How can they continue to sell these vehicles, or even deny there is a problem? I have a family of six and im the only one that works! How does chrysler expect people to just fix a problem that seems to originate from something they wont aknowledge, or even stand up to? I def. dont have the money to be throwing around for a new engine or even to be taking my vehicle to a mechanic!
Jodi of Southside AL (02/18/08)
third new motor in a 2000 dodge durango, les than 100,000 miles and we have paid out of pocket for last 2 today 3,000+ tired of it !!!!!! my goal now is that this shall not happen to anyone else!!!!! car that we traded in was crysler cirrus with a bad motor. i hate it we were so stupid. live and learn. do not let this happen to you/////
Jeanne of Concord NH (02/13/08)
My son was involved in a head on collision with a telephone pole in my 2000 Dodge Durango 4X4. He hit the pole hard enough to total the vehicle and the airbags did not deploy.
Baron of Broken Arrow OK (02/13/08)
I have been having major transmission problems with my dodge pick.This the second one installed.I've contacted numerous repair shops and was quoted very expensive prices with very limited warranties,some shops stated they did,t work on the RE47 transmission because of the faulty craftsmanship.
Charlie of Jane Lew WV (02/13/08)
I have a 2006 Dodge 1500 Quad cab 4wheel drive. Ihave had numerous problems Since purchasing it.Speed Sensor,battery,seat belts, air bag,transmission,seatcover,rotors had to be turned (they would not replace them)wheel bearings,a bad vibration, for this they have replaced the front drive shaft,4wd shift motor,and the complete transfer case assembly and it still has the vibration. A factory rep drove the truck and said I don't know what it is. Oh yes I forgot the truck had to have the hood and cab painted because of peeling paint. it was in the bodyshop for over 2 weeks.Of all the times that I have had it in the shop they let me use a 10 year old car to drive once for 1 day. This truck only has a little over 7000 miles on it. A 35000 dollar vehicle should be better than this!!!
Jodi of Corning NY (02/12/08)
on Feb 2 2008 my husband and I parked our 2001 durango about 8-8:30 pm....no one was near the car from then on on sun feb 3 my husb goes out to the car to put our youngest in the car(around 1:00 pm) when he notices smoke he threw the baby outa the way shut the back door and opened the front now here come the flames...well after putting out the fire having the fire department come over and all not much u can do on a sunday ...so on monday first thing i get on the phone with chrystler well to make a long story short here we are on tues feb 12 and i was just informed BY the wonderful chrystler because my durango is an 01 and has 73,000 miles on it it's too old for them to do anything with....they sent an investigator out on thurs feb 7th and did not give details on what he had found but just that my durango is too old and that it has high milage I am at this time looking for a lawyer and am not stopping here like CHRYSTLER wants but I am going alll the way......
Bryon of Redmond OR (02/12/08)
on my 2005 dodge durango one of the bolts on the exhust manifold broke off inside the engine block and the dodge dealership claims that dodge has not recieved enough complants to warrent a factory recall it was over tightened at the factory its the only way it could brake off that way im over my 36,000 mile warranty this should be covered under factory defect
Ralph of Orange Park FL (02/09/08)
2001 dodge ram 1500 4x4off road. Loss transmission, loss brakes due to transmission fluid in the break lines RIGHT AFTER the transmission was replaced by Dodge jacksonville dealership, they will not take responsiblity for the dam,age. loss aircondition entrily, loss the drive computor two times leaving me and my family on the hight way TWICE . The no bus sign kept showing, causing the eningine too shut off, what a terrible designe. What college did dodge hire these terrible buliders from i want too make sure that my kids do not go to that schoolo. Contacted the Dodge rep in orlando forida, that was a waste off time no customer service from dodge. Contatced the customer service number in Tennesse, they never got back too me as they stated they would, have had dead ends when trying to get in touch with a person from the company too see what they will do for a truck to completely fall apart. has too be the worse product on the market. The goverment never should have bailed them out, it show's that they are not run by persons who are in touch with what is going on. As soon as the japanesse make a desil, i will never by a us truck again, and i am not alone, at my daughter riding events, every time they see a Dodge poster on the area's they all laugh looking for a tow company to help with the trucks. The company does not stand by there product and they have no idea what customer service is about, Just another example of why this country is a laughing stock in our companies who sell -out to greed not taking care of peopkle who spend hard worked for dollars on something that is suppose to be relaible for there use to make a living.Even the Dodge mechanics stated they make the most unrelaible transmissions on the market for trucks.
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Karen of Austin TX (02/05/08)
I purchased a 1994 Dodge Caravan from Serramonte Dodge. It worked fine until it hit 60,000 miles. Then, it rolled back from the driveway one day as I was entering the garage. I was told that it was the transmission lock and that it was defective. I therefore had to pay over $2200 to have the transmission rebuilt. Nothing ever worked right after that. The car would die in the middle of a mountain pass or in the middle of the freeway, when my daughter and I would travel. No one at fresno Chrysler could erver find what was wrong, with all the hesitating and dying the car would do. I need to know what can be done about this because our lives were put at risk several times. I feel that if a transmission part was defective and it was one where Chrysler successfully fought a recall, then we still should be able to have damages for a defective part, as well as putting our lives at risk. I need to hear from you about this because of the lack of safety and reliability. The car always needs work and never works properly.
Martin of Corpus Christi TX (02/04/08)
I was driving down the highway and the brakes locked up. I pulled off and called my local dealer. he said he had no idea and since my truck had 44k it was out of warranty could not help. i called another mechanic and he said to relae pressure off the brake system. it started workign agian but now locked up randomly. I called dodge and they said teh same-tuff-thye also sad they dont car eif it was 1k out of warranty there is nothing they can do to help. hyelaso saod that i wuld haevtopay troule shootig time ebcuase they wold not kow what the repair is. I am afraid t drive me truck and conceend that Dodge doe snot car eif this is happening. Thanks
Chris of Bothell WA (02/04/08)
I bought a used 1998 Dodge Durango from my local dealership for 8,000$. Vehicle had around 108k miles. Within the first 6 months oil pressure dropped to zero and I was told by the dealership my engine was full of sludge and that I had to buy a new long block which cost me over 6,000$ Since having the new long block installed they had to replace a head (thank god under warranty) and now I am hearing a clicking noise from my lifter. Wish there was some kind of a lawsuit I could join!
Dennis of Plant City FL (02/03/08)
We own a 2001 dodge durango that had only 36,000 miles when it dropped a piston and is still under warrenty or it was. The main under writters of the ins policy states they will not cover it due to not having regular oil changes. which i have copy of recipts for the oil changes now they say i do not have the vin number on the recipt so they say it does not go to our car but it has all the other info as to milage and color make and model now they say i do not have the recipt for for payment. it was payed with cash. now they are just saying no it is not covered, so now for the last 6 months i have had a 2001 dodge as a lawn orniment and no one wants to fix it. Now our once brand new durango is just sitting in my are rotting away for the elements. if you can help us in any way pleases let us know via my email. We have an attoney but he wants to much to for his retainer, he has sent out letters but does not say much about it.
Carlos of Muncie IN (02/01/08)
My wife and I purchased a 2004 Dodge Durango on February 26, 2007. On the night of March 4th we were on our way to church when my kids smelled smoke and the interior lights in the vehicle wouldnt go off even with the keys out off the vehicle the lights remained on. The vehicle had some kind of electrical burn odor to it, so we quickly got out of the vehicle. The next morning I called the dealership to let them know what was going on. They recommend us to take it to a dodge dealership in our hometown for they can check out the problem. We called to make an appointment with the dealership -our appointment was set for Tuesday, March 6th. The next day I got into the vehicle to see if the lights were still on and to see if the odor was still in the vehicle, I put the key in the ignition and switched it to the on position (the vehicle was not started) when all of a sudden the wipers came on I tried to turn them off, but they wouldnt go off.
The vehicle started smoking under the dashboard near the steering wheel and broke out into a fire inside of our garage attached to our new house. I was terrified! I called the fire department, grabbed the fire extinguisher to put the fire out. The fire department came and got the vehicle out of the garage and put out the remaining of the fire. The dealership came to our house to pick up the vehicle on that same day. The next day a recall was put out on the2004 Dodge Durango. We heard nothing from the dealership about the vehicle for about three weeks.
They finally called to tell us that the vehicle was totaled. The next day we had to go to the dealership to sign forms. We were told that everything was going to be ok and that they was going to take care of every thing with DaimlerChrysler and with the auto finance company. Well to make a long story short we were harassed by the Auto Finance Company for payments. We continue to call the dealership but they ignored our calls. Someone finally called us from DaimlerChrysler. They told us that they had a settlement offer for the vehicle in the amount of $10,725.00. We turned down the offer because we purchased the vehicle for 18,639.34. We finally got in contact with Hubler Nissan who told us to accept the offer and our GAP insurance would cover the remaining portion.
So we did just that. After about a nine-month period DaimlerChrysler finally paid the Auto Finance Company. We sent a copy of the settlement check alone with other paperwork to our GAP Insurance who refuses to pay anything because they think DaimlerChrysler should pay more. What should we do? We are left with a truck payment and a messed up credit report!!!!!!! WE ONLY HAD THE VEHICLE FOR A WEEK AND IT CAUGHT ON FIRE!
Edward of Bellmawr NJ (01/28/08)
well i have a 2003 extcab dodge ram 1500 pickup i bought app 4 mo ago and the truck only has 4900 miles on it and i went throw the most terrifing situiton that in my 33 yers on this earth i was parked at a 7 /11 store i got out of my truck wich i had running and the next thing i know as i am opening the store door out of the conner of me eyey i see my truck coming at me and the store so out of fear for others i tryed to stop my truck myself with my body not a good move but i did not want no poor insence person be injured by at the time i thought was my stupidity but it was my stupidy when i got the truck to stop with the help of the curb and got in i looked at the gear slector and too my shock the truck was in park that is the lever was so it was me it was this god awful truck that not onley hurt me but could have killed me or a poor child i dont know what to do i call doge they tell me there nothing wrong with bring it but its nothing i said to you it nothing but to me and my wife its something she wont even ride in truck know more and to be honest i dont think i want to so i did not want to go on advice of frinds and fam and run out and get a layer i would like to try to resove this problem with doge with youre help thanks for listing
Ray of Covina CA (01/26/08)
Brake rotors wear out as soon as 15k miles and require replacement.
James of Perrysburg OH (01/24/08)
I purchased my 2001 dodge dakota quad cab 4x4 in October of 2000 using my chrysler employee discount.(Toledo JEEP) On May 31, 2001 as I was driving to Toledo JEEP Plant for the afternoon shift on Chrysler Drive, Toledo, Ohio; I felt a slight shimmy in the steering wheel as I was coming out of an 'S' curve (Chrysler Drive). Then felt the left front end of the vehicle drop down. Immediately lost steering control and went left of center stiking an oncoming vehicle. After impacting this vehicle, my vehicle continued to skid until impacting the left curb. Instant result of the accident I was in and out of consciousness. My union steward and his wife were coming from the opposite direction and saw the accident occur. My driver's side front wheel came off intact with the half shaft. Truck had approximate 12,000 miles on it. Toledo police ruled accident my fault and was cited. Contacted Chrysler to have vehicle inspected and they determined there was too much damage to make a statement against the vehicle equipment. Toledo police officer concluded that I fell a sleep at the wheel. Pretty Ironic when the accident occurred at approximately 3:45 p.m. and my work shift started at 4:00 p.m. also I had just left the University of Toledo approximately 20 minutes prior to the accident occurring.
Annette of Asheville NC (01/22/08)
Dodge has a part needed to repair my van on back order. 10,000 on back order according to my dealership. I cannot drive my van until this part is replaced. If there are this many on back order, my is there not a recall from DODGE? This is a safety issue, it effects the power steering. Dodge has verified it is on back order and has not helped as of this date. This is the second time this part needed to be replaced. HELP
David of Lakewood CO (01/17/08)
On two seperate occassions, I had work done on my Dodge PU Truck. In both cases, I was charged an misc. charge for EPA hazardous waste disposal. In both cases, the work performed required no disposal of hazardous materials but I was charged $16.00 and $29.95. When I talked with Mr. Mason, he informed me that all Dodge dealers in Colorado give this charge to all customers in order to spread the charges to all customers instead of charging the customers that actually require hazardous materials disposal. After researching my records, I found that the Dodge dealer I used in Virginia does the exact same thing.
Suzette of Chehalis WA (01/16/08)
2005 Dodge Durango - I purchased the vehicle new in September 2005. February 2006 I had power issues, it would surge. Turns out my torque converter fail along with something in my transfer case. I got the truck back and there was a strange noise when I down shifted into 2nd gear. I took it back 05/07 and they said nothing was wrong. 10/07 I took it back again because it was howling in second gear when I pulled my trailer. The torque converter was shattered. They rebuilt my trany again. I got it back and the noise is still there when I down shift. It is back in the shop again 1/08. They say they can hear the noise but can't find anything wrong. I can deal with one trany repair but I am on number 3. Safety issues - my seat switch in the front passenger seat has never worked. I have had it recalibrated 3 times. The last time they said it malfunctioned because my seat was laid all the way back. I thought that was a sorry excuse, it should work with the seat back otherwise don't make it so the seat can lay back. I have replaced 2 of my seat belt buckles because the get sticky and I have to reach back and heave on them to get my kid out of it. Other issues - stereo must have a ghost since the volume adjusts itself. Brake switch so I can put it in gear is failing and really loud. Stearing wheel (leather) started peeling. Seat parts fell off. I can go on with my problems. I don't know how a car company can stay in business when it delivers a low quality vehicle.
Lakel of Upper Marlboro MD (01/16/08)
I purchased a brand new 2001 Dodge Durango with the 5.9 Hemi engine. Well here I am 83,000 miles later and now I need a new transmission. I had an extended warranty (expired at 75,000) and I always took the vehicles to the dealer regularly for it's maintenance work. Maybe it's me, but shouldn't a brand new vehicles last longer than this.
Thomas of Sevierville TN (01/13/08)
I own a 2000 Dodge Durango and I see many folks are having the same sludge problems with the engines I have the 5.9L engine and the oil pressure is dropping to zero and back to normal constantly. From my research it's a serious problem so far I only have a semi loud tapping and no resolve as to clean it out and from what I have read it will eventually blow. At this time the Durango can only sit in the driveway until someone can come up with a fix I have seen hundreds of this exact complaint on the 2000 Durango and seems no one gives a crap about the good folks that paid 30,000 dollars for a piece of crap car. some i have seen with mileage as low as 34,000 and when you pay that kind of money I dont see folks not changing the oil on time as the dealers blame the owners.
Dana of Locust Grove GA (01/10/08)
I recently purchased a 2003 Dodge Durango. I can not afford to drive it. It averages 7 miles to the gallon. Does anyone know of anything I can do to get better gas mileage? After reading some of the problems people have had with them I am ready to sell it.
Ken of Knoxville TN (01/05/08)
I purchased a 07 Dodge Nitro, in August of this year..One week with driving the vehicle, I heard a rummlin noise, and it sounded as if I was go over speed bumps, brought the vehicle in for service,and they found nothing wrong. traveled back to NJ, to visit family, had the same noise went to a dealer there,and they also could not find anything wrong, but they did say the car had a flash ab out the torch converter, so they replaced it. We have been to the dealer at least 7 times now,and it still is not fixed..the best part is, this week, I called\ the dealership, and was informed the mechanic had taken my truck home for a lunch break..we go into the dealership today, on Sat,and found out that the cus rep, a lady who answers phones, has my truck at her house for the weekend, they said, she was checking the truck out..Can someone pls help me with this..I am sick about the way I am getting treated, I actually got head pains from the stress today..I am retired, and really sick over this.. can someone call me? thanks ,Ken Di Grazia
Steve of Franklin IN (01/05/08)
My truck is a 2002 dodge Ram 2500 4x4, with the V10 engine, and 20k miles and still in its 7/70 power train warranty. While driving down the road the number 8 spark plug broke off and engine compression blew out the center ceramic stuff of the plug. Well you can imagine the noise. I had it towed to a dealer close by. While at the dealer, I ask them to go ahead and replace all the plugs and plug wires. They were able to remove the the threads of the broken plug from the head with an easy out and I have that piece. They were unwilling to remove the remaining 9 plugs, but did however install the new plug wires. Total bill including tow in was 322 dollars. I call Chrysler Customer Service and all the first girl would say is that they dont warrant spark plugs. So I fire off an email, and I get ref number. I get past the first tier and am forwarded to Customer Service Rep whose name is Matt. We discuss this issue. We both had complete understanding, and his final words were that if the heads had to be removed, this would be covered by the 7/70 power train. So I take the truck to my local dodge dealer. And ask them to install my plugs. Just had 9 to do as #8 had already been replaced. I had purchased champion truck plugs and put anti seize on the threads. No problem, the adviser says. Then I get a call from the adviser and he says they got one plug out (#10) and could not get the rest out because they were rusted in so badly. I explained to him that I had talked to Matt at the Chrysler Customer service center and he had indicated that if the heads had to be removed that this would in deed be covered by the 7/70. Well the adviser calls the Chrysler Customer Service Center and he is told that this will Not be covered because it is a rust and corrosion issue, its obvious that this truck sits a lot since its an 02 with only 20k miles (i dont see an issue there). So I paid 85 dollars and took my truck home. The first tune up interval is 30k miles and this would be the first spark plug replacement also. I was surprised to learn that a plug breaking off on its own was not covered as part of the power train. And also the cast head that has so permanently adhered itself to the factory plugs that a dealer is weary of the plugs breaking into the head, making head removal necessary, appears to have no coverage either. The plug piece that was retrieved from the head shows serious thread damage. The threads are screwed into the head and are not exposed. The problem is head related. Not corrosion or environmental or rust which is what is being the escape goat. In conclusion, all I want are new plugs in my truck. I want it to be covered by the 7/70 warranty. Head removal to replace spark plugs on a truck with 20k miles at HUGE EXPENSE is totally unacceptable. Please help..
John of Austell GA (01/04/08)
My son stated that while driving at a high speed on I-85 yesterday he noticed my 2005 Dodge Durango starting to swirve. He was holding the steering wheel straight but the vehicle was still swirving. Others in the SUV noticed as well. There was no wind. I had noticed it over the past couple of days but associated it with high winds. I think it is a problem.
Daniel of East Hartford CT (01/02/08)
I owned my 2000 Dodge Durango since March of 06. I had no major problems with it up until recently. About 4 days before Christmas, I was driving down the highway when suddenly I saw the Check Guages light illuminate, followed by a grinding sound coming from the engine. The oil pressure dropped to zero, and before I could even make it safely off of the highway, I heard a bang followed by clouds of white smoke going everywhere. My Durango was dead. Upon being towed to the local garage, I was told that I had siezed my engine. My oil pump burst and I needed a new engine. They asked me if I had regular oil changes and all those suspicious questions like it was my fault. I was on point and on time with my oil changes, even bringing up the fact that I had my oil changed professionally 5 days before the incident.
John of Middleton WI (01/02/08)
I have a 2004 Dodge Durango that had the inner and outer tie rod ends go bad. I waited for over 6 weeks for the local dealership in town get these parts to repair my vehicle. During that time the noise continued to get worse and I was concerned about the tie rod end breaking and an accident to occur. After 6 weeks they told me that they had called around to other dealerships and Dodge and had no idea when the pars would arrive. They are now telling me that I should be replacing the steering rack to the 05 model which has been upgraded to different tie rod ends. Nothing like replacing an item that isn't even bad because replacement parts are not available. Being concerned that I may not havea vehicle to drive, I am having it replace. How many other people out there are having the same issue?
Aaron of Franklin IN (12/27/07)
I bought m '99 Dodge Durango SLT 4x4 5.2L within two months the engine started sounding like a diesel... then it seized, while driving, ever try to dodge a head-on collision with no power steering? Had to have it rebuilt I opted as a 5.9L (about $3500), thats when the transmission started getting screwy. Then the U-Joint ($400 to replace) then I found out about the ball-joint recall on the 2000 and up Durangos. Chrysler/Dodge is fully aware that the 98 and 99 Durangos use the same freaking ball joints as the ones recalled. They were recalled because the front wheels were falling off. Was only able to afford to get the lower ones replaced ($1200). Brakes and rotors are horrible try getting from downtown Indy to greenwood with no brakes... The engine started overheating and the cylinder heads blew ($1295 (after discount)), Now fot the 2nd time in less than a year the transmission needs to be fully rebuilt ($3200 the first time), I dont have enough to fix it a 2nd time. The A/C has stopped working as well as the heater. If it wasnt for this vehicle saving my life once and the fact I'm too broke to buy a newer diesel pickup... I'd have gottenrid of this thing long ago. Nothing like having a 4800lbs paperweight in my driveway.
Donna of Knoxville TN (12/10/07)
I have a 2002 Dodge Dakota Quabcab 4x2. I recently took it into the shop due to rough idling and noisy brakes. After looking at my brakes, the mechanic was lowering my truck back to the ground and noticed my front tire wabbled. He began looking at it and found he could move my front tires back and forth with his hand. He said that the upper ball joints were bad and needed to be replaced as well as several other things. He stated that this was critical due to their condition. I have since learned there was a recall on the 2002 Dakotas for the upper ball joints, but that it was specific to 4x4 models. Since my 2002 Dakota has the same problem, is this not something that should/could be covered under the recall? Fortunately, I did not have an accident, but the mechanic said it was a matter of time because they were rusted and breaking.
Michael of Waynesville MO (12/09/07)
I bought a new 2005 Dodge Diesel 4x4 6 speed in 2005 and it had some issues pretty early off. I had taken it to the shop a few times for not wanting to start and later off for stalling. At one point I let the shop keep it for almost a week, because they couldn't find or fix the problem and the stalling was becoming dangerous, It stalled on my wife (who was pregnant) and she had my sister and her three kids with them. At slow speeds the truck was very hard to steer and it sent them up the wrong way in traffic because my wife couldn't turn it nor did she have power brakes with it stalled. I took it to the shop then and they couldn't see anything wrong with it. It finally stalled on me a few weeks later and set a code to turn on the check engine light and I went straight to the dealer to get the code read in case it disappeared and they told me they would order the part and it would be in the following week. The next week on July 26th 2006, before the part was in I was driving and the truck stalled on me in the middle of a turn on a very large hill and I wrecked it. The truck was totaled and Dodge says there was nothing wrong with the truck.
Tommy of Adairsville GA (12/09/07)
After buying the 2002 Dodge Dorango I went and had the fluids changed. The oil pressure while driving is fine, but when the truck is idling it's oil presure drops below the warning line. I bought this truck second hand for my wife it has 68,000 miles on it. Also there is a vibration in the front end that is properly the ball joints, because the tires on the front end are not wearing the same.
Krista of Phoenix AZ (12/07/07)
I drive a 2001 Dodge Durango and have read complaints but never made one. Many times I have been driving, at many different speeds, and my Durango will just all of a sudden shift into 2nd gear. Also, Several years ago I was delivering my son to day care, I put my car in park and left the car running. I walked around my car to take my child out of the opposite back seat, opened the passenger backseat, and my car started rolling into the building. The transmission must have slipped as it has been doing when driving. My car has never stayed in alignment and I'm not sure it that is due to hitting the building or the ball joints which have had work too.
Ryan of Leo IN (12/02/07)
My 2004 Dodge Ram 1500 quad cab (w/ a HEMI). caught on fire in my driveway after sitting for about 11 hours.Chrysler hired a local company to come out and take pictures of the truck,and send them his pictures and findings.MY truck burnt to the ground and it got my house also.
Timesha of Greensboro NC (11/26/07)
I purchased the Durango from Crown Honda. I noticed that the check engine light was on. I had them to check to see why the light was on. The salesman (Shawn) told me that the mechanic said the gas cap wasn't on tight. Well what ever they did he cleared it out. Two days later the light came back on and I had to take the truck back again. They cleared it out again but this time he said there was something wrong with the gas line and he had to put some dye in the line to see what was going on but its nothing major. Well, they cleared the light again and now its back on again.My car now puts every now and then acting like its about to shut off.
Todd of Chester VA (11/24/07)
I took my 1998 Dodge Durango in for an alignment check and State Inspection. We purchased a 5-year warranty on the alignment 2 years ago at Merchant's, but have had to show the paperwork to prove we have the warranty each time we bring the car in for an alignment. They can never seem to find the coverage in their computer system until we show the proof of purchase. When inspecting the vehicle, we were told we needed all four ball joints replaced before the vehicle would pass inspection. I told them I would wait on the repairs for now, but I wanted the alignment checked anyway - the car had been hit broadside and I wanted to make sure the frame was OK before the adjuster came to give his estimate. The printout showed one of the wheels were in specs *before* the test, but out of specs *after* the test. How could this be? One of the other wheels were out of specs by a quarter of a degree *before* the test, but ended up out of specs by more than half a degree *after* the test. How does this happen? I've since taken my vehicle to two other shops to get second opinions - without any mention of what Merchant's had stated. One shop has told me I needed one ball joint replaced, and the second shop has said I needed one replaced and a second ball joint was iffy. I feel Merchant's was deliberately trying to gouge me for repair work I did not need. I have the representative's employee number on the invoice, but cannot remember if his name was Scott or Tim. When I told him I did not want to do the work at this time (for nearly $800), he said he could knock $100 off the labor charges for me. If this was a legitimate charge, he wouldn't have to negotiate the price. He failed me on the state inspection, but wrote recommended on the invoice, with the estimate covering all four ball joints. I don't need a lawyer contacting me unless there are multiple complaints about Merchant's (there is another in Colonial Heights, Virginia), just 6 miles from our home. My next course of action is to contact the BBB and possibly file a formal complaint with Merchant's corporate office.
Stacie of Hampton GA (11/18/07)
bought 2001 dodge durango new with 36 miles on it. It now has 108,000 miles and there is a ticking sound. I get my oil changed faithfully even had a dodge machnic tell me about the slude build up and he remove the sludge in the oil about a year and an half ago. If my engine is about to go Dodge needs to pay for this.I already paid for the upper ball joints that they would not before that recall. I can not afford to pay for a new engine especially since I have done my part in getting my car serviced when it was suppose to be.I have also replaced my back tail light about three times, this seems to be a defect on other durangos I see riding with the same light out,.
Latisha of Pocomoke City MD (11/16/07)
I have owned 2 2001 Dodge Durangos in the past two years. I purhcased the first one in FEB. 2006 and was in an accident with it in SEPT. 2006 after loosing control of the steering and the car going to the left, was struck by a box truck and totally damaged. Then, I thought maybe it was me and I love the Durango, so I bought another one in Oct. 2006 and I just was in another car accident with this one on Nov. 12th, 2007, again I lost steering problem, that caused me to go to the left again and a car struck me, flipped the vehicle over twice, luckily by the grace of GOD, I'm still alive. I'm also lucky that I have full coverage and all expenses will be paid. I didn't know that there was so many problems with the Durnago. If known I would not have bought one the first or the second time around.
Alvin of Elmwood Park IL (11/15/07)
I bought my 1999 Dodge Durango at Montell Pontiac dealer in Blue Island, and have done nothing but replace parts on it since. I've replaced the ball joints, pitman arm, transfer case, suspension, shocks, muffler, brakes, window motors, window motor switches, belts, battery, pulley on engine, tires, all tune up items, oxygen sensors (both) hub seals, suspension bar is going bad, and the list goes on. I am extremely disappointed, as now my check guages lights keep going on, and the truck shuts off while I'm driving it! It doesn't matter where I am the engine just dies. This is the main transportation of my wife and daughter, and to have them be stopping in traffic is not safe. Luckily, so far, the truck has started again each time so we get home, but I am concerned that this will not happen much longer.
Ameen of Jackson WY (11/15/07)
I have owned dodge trucks for the last 15 years, and have been a mechanic for 20 years. I had a 95 ram 1500 for many years without probs. It was brought to my attention by at least 4 or 5 people about brake problems with 98 and newer trucks (dodge). But never had a problem until I bought a 2001 dodge ram sport. It seems like the calipers are sticking or the proportioning valve is bad. The truck will pull left or right sometimes while braking. the same problem I've heard over the years from others. When I talk to dodge they claim they have no complaints or record of this being a recurring problem (go figure) how do I find the truth?
Jessica of Wiggins CO (11/07/07)
We purchased a used 2001 Dodge Durango on July 6, 2007. We had no problems until late Sept, 2007, when the heater core started leaking antifreeze. We didn't have the money to replace it at the time, so we watched and kept antifreeze in the radiator.
On Oct. 5, my husband was driving the car when it started smoking. He's not a mechanic, but thought it was probably the heater core and the head gasket, assuming that the heater core had clogged up. He contacted the dealership and returned the car to them about a week and half later. They finally returned his calls and said that the cylinders were scored and it needed an entire new engine, at a cost of $7,900.
He found a reconditioned motor for $850, so told the dealership we would take it back. The mechanic said he would box up all of the parts he had removed, since there was no need for him to replace them and then my husband remove them all again. When my husband picked up the car, only the heads on the passenger side had been removed and boxed up.
He tried to find out exactly what they had looked at, but the mechanic he had been dealing with left and now won't return his calls. We're not even sure they examined the cylinders on the driver's side, and so far have not been able to find any markings in the cylinders on the other side. Now we are trying to find someone that we can trust to look at it to see if the cylinders are really scored or if it is just going to be a few smaller parts, but either way it's going to cost at least $400, if not into the thousands to repair.
Lynne of Warner Robins GA (11/06/07)
1998 Dodge Ram with transmission problems from day one. We bought this vehicle used with close to 40,000 miles on it. Transmission started clunking even then. Within the first year we had to have the dealer do repairs to it. Several yrs. later we took it for transmission maintenance again to the dealer. Within the last month and total of 92,000 miles the transmission had to be totally replaced by a transmission shop....no dealer.
Dealer quoted $3,000 and when we went in it had gone to $4,000. Huh? The transmission completely froze up and everything melted as there was no fluid getting into it for some reason. I feel this transmission was inferior from day one because of our experience with the sounds coming out of it and it would never pull. Chrysler assumes no responsibility here because we didn't have it into the dealer every year for maintenance.
Can't afford that with today's costs. Told me the truck was not maintained. Just because it didn't go to their shop does not mean it wasn't maintained. We take care of our vehicles and they have regular maintenance by us. The new transmission is silent. Truck gets better mileage and I am willing to bet that if we went to tow something it would tow it nicely.
Chrysler is responsible for equipping this truck with a piece of junk and not standing behind it. Yes, it is out of warranty but it was out of warranty the first time too. Lousy warranty at 36,000 miles or 3 yrs. Is that a warranty. They need to stand behind their products and own up to the fact that they had a transmission problem with this year vehicle.
Michael of Richmond Hill GA (11/01/07)
While driving my 2003 Dodge Ram 2500 Quad Cab 4x4 Cummins Diesel at approximately 35 mph, my right front tire came off causing me to lose control of my vehicle. Exact cost of repair is yet to be decided, but damage was more than moderate. The lug nuts did not fall off. The hub bolts sheered off without warning. Damage is in that tire, the rotor, brake system, front right quarter panel, right side front passenger's door, and suspension system. The police officer said we were lucky to be going so slow around a curve with a 40 foot embankment drop-off. I have read NHSTA bulletins and Dodge Forum websites and found that this problem is more than common. My truck did have a slight vibration on bumps which I was told was normal. However, after this incident and reading hundreds of other complaints, this issue need to be handled now...with sole responsibility lying on Dodge Corporation. This is unsafe. People have been hurt. All readers say the same things and agree that Dodge will not do anything about this problem. We need someone to confront the automaker and demand safety recalls immediately.
John of Stockton CA (10/22/07)
2000 Dodge Durango 5.9L eng. So far I have had to replace master brake cylinder, transmission, and engine, all at less than 100k miles, now 40k after 1st transmission replacement my 2nd transmission is failing. I can't believe how bad this vehicle is. I drive infrequently as I had to buy another vehicle for my commute and for a reliable vehicle. I read all these other people having simlar problems and I wonder how this company stays in business.
Tabitha of Twining MI (10/08/07)
I was in a car accident recently while driving a 2001 Dodge Durango. The problem was the air bags never deployed and the seat belts never locked when we rolled the durango through a ditch. We all reached down and unbuckled our seat belts as if nothing had happened. The drivers seatbelt never even keep me to the seat when i undid mine i was already on the roof of the suv. The police told us it was a miracle that we did not end up seriously hurt because of the seat belts not locking they were shocked when they got to the scene and we were already out of the vehicle and they did not have to cut the seat belts they said this is a serious problem! What should we do about this serious problem?
Three of the passengers ended up in the hospital because of the seat belts not locking!!
Wendy of Fort St John, Canada (10/07/07)
We purchased a new 2006 Dodge Van that was modified with a in floor wheelchair ramp. By 3,000 km's and only three months later it was already showing visible rust.
Michael of Dauphin Island AL (10/04/07)
I was driving my 2003 Dodge Dakota on us hwy 90 in Morgan City La The front left side of the truck took a dive and the truck veered hard to the left, hitting a baracade. The boat that i was towing was sent over the baracade into oncoming traffic where it struck another car. The repair shop that my truck is located told me that the lower driver's side ball joint was rusty, and looked to have separated from the lower control arm, and was the cause of my wreck. He then told me to pursue this matter because my wreck was caused by faulty steering components. I told him to make sure the parts were saved and pictures are taken of the rust, that is were it shouldn't be.
Melissa of East Berlin PA (10/04/07)
i purchased a 99 dodge durango a few years ago and in the last year and a half all i've had is trouble out of the transmission. the day after the warranty went off it started slipping. it's like they plan it that way. now i have to pay 1500.00 to replace the darn thing
Jennifer of New Athens IL (10/02/07)
I bought a 2006 Dodge Durango from them in August 2006. July 2007 my engine light came on & my car started cutting out and would just die while driving down the road. I took it in and they replaced the cam shaft sensor. In September 2007, the same thing happened. Again they fixed it. But exactly 2 weeks after I got it out of the shop, the same thing happened. This has happened 3 times in less than 3 months. I have lost pay from missing work, had the expense of gas to drive my car 50 miles to the dealer I bought it from because the local Dodge Dealer said I would have to take it back to were I bought it, not to mention, I have had my car just shut down while I'm driving, losing power steering, which could have caused a wreck. I'm taking it back to the shop today and hopefully, they can fix it properly.
Melissa of Columbia MO (10/01/07)
I was driving around in my 1999 dodge durango and the oil pressure gauge began to jump. THe truck was still riding the same way it just started to make a small whining sound. The hand on the oil pressure gauge on the dashboard began to jump from the middle of the gauge all the way down to 0 when I'd push on the brakes and it would jump back up after I would accelerate again back to the middle of the gauge. The next day the whining sound was really loud and the hand on the gauge was at 0. Shortly after errand running the engine locked up and the truck shut down. I just purchased the truck in january of 2007. The truck went down in september. It was a used vehicle when I bought it but I had work done to it to keep it up to snuff so to speak. That truck is my family vehicle and also my boyfriends primary way of doing his motor delivery route so we kept tabs on what was wrong with the truck because we couldn't afford to do without it. Now I'm working trying to save up enough money to buy a new engine for my truck so that my family can get back on track. It's just really hard because my boyfriend lost his motor delivery route and has to stay at home with the kids because we have no way of transporting our five(5) children back and forth to the babysitters without our truck. My truck was paid for and now I feel like that $5000 went completly down the drain.
Robert of West Paterson NJ (09/27/07)
i have had my durago fixed 2 times for the same problem the ball joints.once by the warrity and the next time by the recall by the company.now my 2003 durago is doing the same thing again pulling and shaking in the front.i am really afraid to drive it when i have kids in my car.now i don't know what to do if i have to replace these ball joints every 20,000 miles it is a shame.why can't they fix the problem with better parts.
Chris of Ceredo WV (09/25/07)
i have a 2003 ram 2500. i had an leak on the valve cover at 45,000 miles. took it to the dealer and they said that they fixed it. it still leaks. now, at 64,000 miles, i have a leak in the rear end i haven't found yet, and either my clutch or trans. is bad. either of which will cost me more than i have. with this many problems on a heavy duty truck,and the service i've been given, it has helped me decide when i get a new truck in about 6 months, forget the 4 dodge trucks i've owned, get anything but another dodge.
Walter of Talbott TN (09/24/07)
I am experiencing the same problem with my brakes that the latest Chrysler products recall is having. My brakes do the same thing that the Dodge Nitro and Jeep is doing. I have run 2 stop signs because of the delay I experience when I go up a small hill below my house. When I try to stop and make a turn the brakes delay and then go almost to the floor. I have reported it to the dealership where I purchased the Durango. Since it doesn't do it everytime they just tell me it within specs.
Donna of Thornton CO (09/12/07)
I just wanted to put in my two sense. I own a 1998 Dodge Durango and a former owner of a 2001 Dodge Ram Diesel. WE have had MAJOR problems with both. The Durango only has 94,000 miles. It is only used for a family vehicle. At 50,000 miles, we had to replace the transmission. It has also been in for heater issues, replaced the water pump, thermostat x 2 and just replaced the transmission again. We are now having issues with it overheating. It has been maintained. The 2001 Ram, we had to replace the Transmission, transfer case and multiple little items.
Terry of Pinckney MI (09/06/07)
my 2002 dodge durango had a recall in 2005 for ball joint and tie-rod replacement. I had them replaced with 44,000 on the odometer. sunday august 26 while driving east on m-36 my vehicle suddenly and without warning turned violently to the right sending me crashing into a steel guardrail. the car catipulted up on the guardrail and continued another 40 feet. the air bags and seat belt saved my life. i did suffer trauma both mental and physical. both knees which were being treated for arthritis were further damaged and i must wear immobilizer splints for the next 8 weeks and stay off my feet. my left hand was burned in two places each the size of a quarter and my right wrist was severely sprained with torn tendons and small fractures and a splint must be worn . i am unable to lift anything or even fish as realling is impossible. i have very limited motion in my right hand. this is extremely painful and i have been taking pain medication. the doctor said it will be another 6 to eight weeks and then things should return or start returning to normal. mentally, i have been forgetful, doing things like putting frozen goods in the cupboard, turning on the stove and forgetting about it, locking my keys in my car a number of small things that i normally don't ever do. the car was totaled out and i am currently dealing with my insurance company now. i do not understand what bodily injury damages i am entitled to but i did have full coverage on the vehicle.
Lillian of Brush Prairie WA (09/05/07)
Bought a 2001 Dodge Durango with 36K miles put 19K additional miles and Check Engine light came on and I lost power. There was knocking from engine. Took it to Mechanic and was informed needed New Engine. They implied that I overheated the engine or failed to have it serviced on a regular basis. Neither is true as I have all of my Service reciepts from the Dealership. Further investigation from the mechanic upon our request uncovered Engine Sludge! We will never buy Dodge again.
Jason of Washington, Ut (08/29/07)
1995 Dodge Dakota VIN: 1B7KF26W5RS614218,ignition fire while truck was parked in driveway for 7 hours, truck was a total loss. Chrysler denied claim. Insurance claim was paid by my insurance for less tah market value.
Steering column completey burned, as well as steering wheel, dash panel and most of the vehicle interior.
Perry of Roebuck SC (08/27/07)
Dodge Durangos are shutting down while driving read about 26 incidents today on the internet has happened to me ten times PCM is overheating. I was traveling up the interstate at 70MPH when PCM overheated I had no power steering no Brakes and 18 wheelers all around me, luckly i was able to get to the side of the road before i was ran over this problem is occuring all over the united states Dodge Chrysler knows about it but refuses to do a reacall instead they want to sell us new updated computers at $560 a pop I would love for an attorney to contact me i can direct them to the site where i read all of the complaints today dont know how many accidents have happened can you imagine total power loss at 70mph not a fun thin trust me.
Wes of Satellite Beach FL (08/27/07)
In 2004 I purchased a 2003 Dodge Durango with 30,000 miles on it. I drove it for 50,000 miles and took good care of it, changed the oil, etc. At 80,000 miles the oil pressure guage started dropping to nothing then back. Soon it stopped altogether. My mechanic told me the engine needed replaced due to sludge buildup and that the engine in my truck has a reputation of building up sludge which distroyed the engine. He assured me that it was not from poor maintenance. It would cost me over $6000 to replace the engine. This Dodge now is an expensive paper weight. Why doesn't Chrysler recall these engines? Seems like a good attorney would jump on a class action suit against Dalmer-Chrysler. Any attorneys out there up for it?
Theresa of Neptune NJ (08/21/07)
'99 Dodge Durango at 57,000mi began having chronic stalling out problems in spring of '07. The stalling occurs in the middle of traffic especially after idling at stop light & turning left (so that car blocks intersection) but has even happened while car is going 45 miles an hour. NO BUS appears on mileage, everything shuts off and it takes 20-30 minutes of sitting (whereever it stalls out) before car can be re-started &moved.
Happens on days when the enviromental temperature exceeds 75 degrees. No diagnostic code appears when put the care is put on the computer and I was advised that problem had to get worse and produce a code before dealership or anyone else could diagnose the problem. Problem is powertrain control module (PCM)is malfunctioning. This major component is covered thru 8yrs/80,000 mi by federal law but because this problem was not diagnosed until after my 8 yrs had been exceeded, it is now my $800-$1200 bill to pay (this after just paying for a headgasket for my Durango due to misdiagnosis by Neptune NJ's Sansone Rt 66 Dodge service who when the engine light repeated came on did not repair the intake manifold pan seal also known to be a problem with Durangos). I am still UNDER the 80,000 mi federal warranty mi which covers the CPM but because it's beyond 8 yrs from the date of delivery of the car, the $800-$1200 cost to replace the CPM is now completely mine... Per the internet MANY '99 Durango owners are having this problem but it's only diagnosed once their 8yr/80,000mi has expired. Dodge at the very least should put out a TSB on this problem and the federal government should make Daimler Chrysler honor the PCM warranty per the car's mileage (8 yr time should not apply)... how does a PCM/major component go in a vehicle with less then 60,000mi? ... how do MULTIPLY '99 Dodge Durango owners have the same problem and the dealerships can't diagnose the problem(until the federal warranty expires) nor are there any TSBs issued? The reason is that it's not to Diamler Chrysler's benefit to diagnose this CPM problem in a timely fashion - because the longer the dealerships take to diagnose the CPM problem, the more likely the customer foots the bill because the 8 yrs that applies to the federal warranty on CPM will expire.
I contacted Diamler Chrysler and was advised by phone that there was nothing they could do since the 8 yr/80k mi is is a federal warranty & I also submitted an email to them &they responded that the vehicle in question has exceeded the time or mileage limitations of the manufacturer's warranty at the time the expense was incurred so there was nothing they could do. What good are these federal warranties if Diamler Chrysler is able to find a &continually utilize a loop hole (don't diagnose the problem until 8 yrs has expired)?
Gene of Tehachapi CA (08/20/07)
i bought a brand new '07 dodge ram pick up and at 4048 miles the engine overheated and left me stranded on the side of the road for over 2 hours. possible blown head gasket. i asked for a loaner vehicle or a rental, i was denied because i did not buy the extended warrenty, even though it is a manufacture defect, i had to pay for a rental car out of me own pocket. i just spent $50,000 on a truck and this is how i was treated. not only that i had to call in to work sick because i was on the side of the road and could not get to work in time. chrysler/dodge corp. will not help off set the cost of the rental car. even though the dodge dealer said it was a defect.
Nick of Longwood FL (08/02/07)
My 1999 dodge durango started having problems witht he check engine gauges light and the Oil pressure dropping quickly. After several trips to the mechanic I was told that sludge was built up throughout the engine even after changing regularly.
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Melissa of Tracy CA (08/01/07)
My 2001 Dodge Durango has 65,000 miles on it. The extended warrenty just expired on July 3, 2007. A couple of weeks ago, my car would not go into reverse all of the time. When I shifted the car into reverse, it was like it was in netural and would't go anywhere. Then when I would put the car into drive, it would 'kick' really hard. I was stuck in a parking stall with my screaming 6 month old baby for 30 minutes trying to back out of my spot! My husband took my car to the Dodge dealership, and they said they don't know what is wrong with my car. Then they decided that the transmission was takeing in too much air so they replaced the seals and flushed all the fluid/replace with new fluid. The car still didn't work. Now they are telling us that they do not know what is wrong, but I need a new transmission. The dealer contacted the warrenty company, and they said I was out of luck - the warranty expried!
David of West Hollywood CA (07/30/07)
I purchased a 2007 Dodge Nitro and the gas mileage advertised and listed on the sticker was 20/26 city to highway. I have had the car for 3 months and have put 4100 miles on the car (both city and highway) and i average between 9-11 miles to the gallon. I have called the Dodge dealer and they said that theirs were estimates and that mileage may vary depending on driving conditons. I can understand a 10-15% TOPS variance from advertised mileage but mine is RIDICULOUSLY low and completely unacceptable.
Michelle of Gilbert AZ (07/23/07)
We purchased a 2005 Dodge Durango used March 11, 2006 with 16,568, miles on it. On March 13th two days after we purchased it and 16,614 miles later (48 miles later) the truck broke down on the highway! We have the truck towed in to Earnhardts Dodge, find out the Ring Gear and Pinion Set needs replaced, Differential side bearings - All axles replace (includes case and side gears if necessary) This is quoted from all my receipts.
2ND TIME AROUND (July 18,2006) - Now has 24,795 miles on it, rear end issues again! Again this is the repairs - Seal, axle shaft oil - replace all other axles-right. Break pads, disc break-Both sides Rear replace due right rear axle seal leaking contaminated pads, Rotor has fluid burned into the surface. Replaced Right axle seal and brakes. Also had to replace Watts Link sway bar, replaced bell crank and links. Repalced both rear stabilizer bars again.
3rd TIME (January 10,2007) - Now at 38,051 miles Replace seal, axle shaft oil, replace all other axles - replace seal, drive pinion oil Replace all others.
4TH TIME, (January 29,2007) NOW AT 39,329 AGAIN, replaced Bell Crank, Watts link.
5th TIME (July 16,2007) - 52,058 FAILED BEARING IN REAR DIFF, NEED TO REPLACE RING & PINION AND ALL BEARINGS- COST - $1,474, (WHY WOULD I WANT TO PAY THIS MUCH WHEN THEY HAVEN'T BEEN ABLE TO FIX THIS PROBLEM?) TOLD THEM TO PUT THE TRUCK BACK TOGETHER, WE CAN'T AFFORD TO FIX IT.
6th TIME - NOW AFTER RESEARCHING THIS VEHILCE, WE FOUND OUT, EARNHARDTS DODGE/HYUNDAI IN GILBERT ARIZONA (Same placed we purchased it at) January 17,2006) (Now 6 Repairs) NOTICED THE DURANGO HAD REAR DIFFERTIAL LEAKS, THEY REPLACED SEAL, DRIVE PINION OIL AND ALL THER PARTS - THEN RETURNED THE VHEICLE TO STOCK WHEN IT WAS FINISHED AT 16,614 MILES! JUST 48 MILES BEFORE WE PURCHASED THE VEHICLE!!
6 Times this Durango has had the same issue, Chrysler/Dodge says: Not our problem, so sad for you.... Claim Denied. I tried to get them to at least pay for half of the repair bill. Earnhardt Dodge says: (After buying two cars from them) That is too bad, not our problem, would you like to trade it in? Gee, wouldn't that be nice! We owe too much on it! I was told they on 7/20/07 they would work on this situation to see if they could come up with a solution (Just to get me out of their showroom) any way, July 23rd.NO RETURN CALLS OR SOLUTION FROM EARNHARDTS. CHRYSLER/DODGE is still holding firm that they are NOT responsible, claim denied. We are now stuck with a piece of crap!
John of Anchorage AK (07/18/07)
Lately on my 99 2500 V10 Dodge P/U, my ABS breaks and emergency brake light has been flashing on and off and staying on at times. Only recently did I do normal breaking and my ABS activated like I was sliding in winter conditions. It's been sparatic but consistant also at times. I am running stock size tires, 245 75R 16's and just changed my pads before last winter. I have noticed some brake fluid loss but it's minor and over a period of a few months.
Rachelle of St. Charles MO (07/11/07)
I purchased a 2007 Nitro in March and in May at less than 3000 miles it stalled on the freeway for a brief moment and then started back up. When it stalled all the dash lights came on and steering seems to lock. It was a very frightening experience. When I called the dealer they said they hadn't heard of such a problem and just updated the computer and sent me on my way. I haven't had any problems since, but received a recall notice yesterday.
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Steve of Ann Arbor MI (07/10/07)
I have 2 chrysler vehicles,2002 jeep g.c, and 2005 ram 1500 4x4,which replaced a 2001 ram 1500 4x4. All these vehicles needed new rotors and pads with in 25,000 miles. Now I'm not hard on my cars by no stretch, the jeep being my wifes, so it's not just one driving style.On all of these vehicles once the o.e.m parts were replaced the problem never re occured. The most upsetting part is that i had'nt learned my lesson, until now. These are not the only issues i have had. Needless to say, I will not be buying another chrysler product again!
Marcus of High Pont NC (07/05/07)
My 2005 dodge ram 1500 was serviced on June 13th for what I was told was to replace a sensor. I was given a rental car for $20.00/day. the truck was repaired after I and my mother constantly called to find out what was taking so long. I picked up the truck on june 18th. The paperwork for repairs indicates:vbody pkg, fluid atf, 4 x 2 filt trans, filterpkg trans, sealer rtv. Nowhere is it indicated that my truck was fitted with a rebuilt transmission nor was I told until taking my truck back to the dealership on Monday, July 2nd for what appears to be another transmission problem. (That's what they are saying) First and foremost, I feel that I should have been told that my truck had a rebuilt transmission; which was not done.
Secondly I feel that I should be given a loaner vehicle to drive since this is a repeat problem. This truck has only 21,000 miles on it. At this point I feel it is a lemon. The female in the service department, Melissa was rude when talking to me and my mother. I did not appreciate her tone and attitude at all. Overall, I feel that this truck should be given back to the dealer and I should be entitled to another truck of the same value as when I purchased my new 2005 Dodge Ram, with no increase in my payments, which I have been making on time. I work two jobs and require transportation daily. It is very inconvenient to have to get a ride to work when this dealership could have given me a loaner until my truck was repaired. I will neverf buy another chrysler/dodge product and plan on sharing this information with as many people as I can including the media.
Randolph of Lindenhurst NY (07/04/07)
I was in Vermont with my family on the way to Stowe, Vt. To go there you have to go over a mountain,and the driving is dangerous.I went up the mountain and upon going down I had no control of my van and could not stop it and had to really fight to steer it. We made it to the bottom and pulled over to see what happen. The drive belt had come off all the pulleys,wich left me with no power what so ever.We were all shaken up. I had to be towed to a station. The owner told me this happens with this model van,mostly in rain. the belt gets wet and comes off.I spent over $200.00 on the tow and repair.
The mecanic told me Chrysler knows of this problem,and the have made a guard to keep this from happening,I found this out at my home station. I sent mail to Dodge and Chrysler and they tell me it is past warranty,well I knew that but I wanted them to make a recall on this problem, but they ignored me.If this is not recalled someone will die as you cannot control the van.Thank you Randolph Baldwin
Marc of New Deal TX (06/28/07)
Bought our truck in Dec. '01, an '02 Dakota with the new 4.7L engine. Hadmisgivings about buying a truck with a new engine. Wanted the 5.2 or the 5.8L This was our first new family vehicle purchase. We have the same symptoms as everyone else. sludge build up on oil cap, low oil pressure, noise in the top of the engine. have not been to the dealer yet. (as of 6-28-07). Problem started in March of this year. When I called the dealer today was told that no TSB's or recalls have been issued for this problem. Thought to check google for any problems, this was the site at the top of the list. SHOULD HAVE STAYED WITH CHEVROLET.
William of Mckees Rocks PA (06/27/07)
I have recently experienced the same problem with my 2003 Dodge Ram 1500 4.7L truck engine as many other consumers. Approximately 3 weeks ago I was on my way camping for the week end. Everything was fine until approximately 14 miles away from the campground my check guages idiot light came on, my truck alarm dang (like the seat belt does) and noted my oil pressure gauge was reading 0. I immediately pulled my truck over.
To make the story shorter, toed my vehicle the following week to a recommended mechanic in the area that I was at. He states that my engine has seized and needs to be replaced. I called Dodge Customer service for assistance. I found that my vehicle is 2,483 miles out of warranty (current reading is 72,483). They sounded so nice the first time as if they were going to help and this was a known problem all I had to do was to fax them in my maintenance records, which I did. I told them I would have it towed to a Dodge dealer for the repairs but needed something in writing that they were going to cover or help with the expenses. Taking it to a dealer would be more costly.
Then the claim person for whom I talked to would not take my calls for the next week, she finally called back approx. 1 week ago today with this response: we are not obligated to assist or participate in the repairs of your vehicle. So now I have to eat the repair costs myself. After long research and finding that a lot of consumers have had the same problem, even having to pay for the new engine when their vehicle is still under warranty, I called Dodge Customer service back today, I got the same response as others. Jeff stated that we have already ruled on your vehicle and there was really nothing he could do and would not forward me to anybody else to talk to. Abruptly ended our telephone call..but did say have a nice day. What customer service. I even stated to him and the others that this vehicle is leased, I have been a faithful customer for years with multiple vehicles being purchased...none of which got me a dime. My reference number with Dodge Customer service is: 16390075.
Oh and one more thing, I have NEVER received any official notice of recall actions for my truck...guess I fell out of the computer system. I have found some listed on other sites. So here I am, my truck is sitting out in rural Pennsylvania no repairs as of yet. I am probably going to have to have this mechanic I don't even know repair the vehicle as it will be cheaper in the long run. Could you tell me if there is anything that can be done? Is there a class action suit against Daimler Chrysler for this?
Barbara of Tucson AZ (06/26/07)
I had owned my 2003 Dodge Durango for 2 years when the first window regulator failed. It was my driver's window and it was repaired under warranty. Last year, the second window regulator failed. It was the left rear passenger window. I had to pay nearly $500 for it's replacement and after fighting with Chrysler, they reimbursed me. 2 weeks ago, the regulator that Tucson Dodge had replaced 2 years ago (driver's window) failed AGAIN! Tucson Dodge refused to accept responsibility for a defective part and since the vehicle is out of warranty, Chrysler has done the same. It cost me $500!!!!! Chrysler let an entry-level customer service rep make the decision that they would do nothing. She refused to let me talk to anyone superior to her. I am holding my breath wondering when the next one is going to fail. This is 3 in 25,000 miles.
Nancy & Steve of New Albany IN (06/26/07)
Have a 2001 Dodge Dakota with 33800 Miles have had to paint because of paint coming off and just replaced knuckles on front wheels. Called Dodge customer service last yr on paint, this year on knuckles. will not do anything even with such low mileage because of year issue. Will be last Dodge purchased
It was around 3500.00 to paint it last yr and this year 1280.00 to replace the knuckles
Tawnya of Joelton TN (06/24/07)
I own a 2005 Dodge Ram 2500 Diesel purchased in Dec 2005. In May 2006 I had gone to the local dump to put garbage in the dumpster. The vehicle was still running but I put the car in park, walked around the front of the vehicle and let my 4 year old daughter out of the passenger side, walked back around to drivers side to unload the garbage. The front driver's side door was open and my daughter was standing in front of it.
As I lifted myself up on the tire to remove the trash bags from the bed of the truck, the truck started rolling backwards and pinned me between the garbage dumster and the bed of the truck. Luckily I freed myself in enough time to push my daughter out of harms way or the front door would have pushed my daughter under the front wheel. I jumped in the truck, it still said it was in park when I put the brake on.
I called Dodge who informed me that had I put the vehicle in park, set the emergency brake and removed the key, it would not have happened. After further research I learned their was a recall which the dodge representative did not tell me about. When the vehicle, although reads it is in park, will come out of gear and go into reverse. Dodge's solution to the problem is not to fix it, but install an alarm so you know that when it says it is in park, it is actually in reverse.
Norma of Oak Hill WV (06/20/07)
I purchase a 2004 Dodge Durango in Beckley, Wv. I keep it under extremely good condition. Oil changes, tune up, etc. I only had it for 15 months when the motor went completely out. The warrantly ran out on Jan. 31 and the motor went out on Feb 5th, one week later. A motor shouldn't sompletely go out on a car in 1 year. Needless to say no one would take responsibility for it. The dealership or Chyrsler. I went around with them for 4 months. I never missed a car payment even though I did not have the use of my car. Finally the dealerhip said that the only way that I was going to get my car was to pay for it myself. I had to purchase a new motor for $3900. They didn't try to help me in any way and they were extremely rude when I tried to discuss it with them. Chrysler should have the common sense to know that a motor doesn't completely quit working unless there was a problem from the beginning. In the meantime, my air conditioning is now out and that say that is not a part of the motor that was replaced. There is another expense that I will have. If there is a suit being taken against them, please let me know because I want to be part of it. I am $5,000 in the hole with labor, towing and purchasing of an engine plus car payments.
Bonnie of Belleview FL (06/13/07)
Bought a 2004 dodge ram 1500 4x4 in dec. 2006 a mere 6 months ago and had to take it in to be looked at because of a grinding noise...took it to aamco transmission 2 blocks away from dealership and found that the clutch had to be replaced (-578.00) after which dealer told me wasnt covered under warranty (Fine)...went to pick truck up and aamco told me that the truck needed a new transmission (what?!) so I called the dealership and told them than aamco was willing to fix and already had a transmission lined up (covered under 70,000 mile 7 yr power trane warranty) all he needed was the okay to do the work...instead they refused his services and had me bring it to them we droped it off on may 18th 2007 and they didnt even bother to look at it until may 25th 2007.7 days later mean while I have no vehicle to drive. I called the service dept and talked once again to the manager and he said he would be ordering the part and would let us know when it would be ready....June 2nd 2007...still no word so I took vacation so I did not need a vehicle for a week. June 7th service dept called and said the part would be there June 12th, so in turn we asked for a rental car to get us through till it was fixed and they said that wasnt possible becaouse we didn't ask for it soon enough???? and now that they have a date set they could no longer give us one????(WHAT?!).June 12th 2007 called service dept and still no transmission??? (No surprise)so in turn asked for a rental car again upon hearing that they didnt know when the part would be there and they put me on hold and came back and said they now have a date of June 26th for arrival of the part and inturn could not issue me a rental car...(okay, was that me getting screwed or am I paranoid?) So I wonder if on the 26th of june they won't tell me that they cant give me a rental car again because they have now set a new date of arrival of some time in july??? I dont know what else to do I have even threatend with speaking to a lawyer,,,I mean why would It take 6-weeks possibly longer to put a new transmission in a vehicle that aamco clearly stated would only take 2 days max?
Doug of Rockwall TX (06/12/07)
The clear coat on the wheels of my 2006 Dodge Ram 1500 Quad Cab is peeling off on all four wheels. I contact the dealership regarding this matter under warranty. They took digital photos of the damaged rims and assured me that there was a problem with the wheels. They then forwarded the photos and other information to Daimler/Chrysler.
Daimler/Chrysler responded the following day saying that the damage to the wheels was my fault and there was no warranty claim available to me. I contact Dodge Customer Service and proceeded to argue with a woman and her supervisor for nearly an hour and they refused to allow me to speak with anyone in the department that made the decision regarding my case. They simply told me that there was nothing that they would do for me. I contacted the actual dealership where I purchased the vehicle and they would see what the could do by calling the Regional Service Manager.
The Service Mangager and Assistant Service Manager both agreed that there was an issue with my wheels. They proceeded to contact the Regional Service Manager and I waited for over two months, having heard nothing from them, and then called the General Manager of Dodge sales at the dealership. He again contacted the Regional Service Manager.
This Regional Service Manager contacted me a couple of days later and basically told me that there was nothing he could do regarding the decision that Daimpler/Chrysler had made. It appears that Dodge has a Digital Image System and that once the photos are submitted, a group of people judge the photos and the damage and render a decision without anyone looking at the vehicle in person.
I have seen the photos and it is impossible to determine what is happening with the wheels based on the digital photos that were sent in. The Regional Service Manager told me that there wasn't anything that he could do for me as the decision had been made and cannot be overturned. I have since recontacted the Dealership and am awaiting their response to my complaint.
I will be putting the words BUY CHEVROLET on the back of my Dodge Truck and I will never purchase another Daimler/Chrysler or Dodge product as long as I am alive. I had always owned Chevrolet or GM products and this was my first purchase outside that circle. I will purchase a new Chevrolet Truck as soon as possible. Dodge Sucks!
Martin of Salem IL (05/30/07)
I had a 1999 Dodge Dakota sport 4x4 with 5 speed manual transmission and on May 21 2007, I was driving to a 8th grade graduation, when I looked up in my rear view mirror and saw that flames coming up from the undercarriage between the cab and the bed flames so high nothing I could do. I get out of the truck run across the road and the truck is gone just min. later the fire dept says no reason found for this fire. To make matters worse It was paid off, and had only liability Insurance so all my Insurance company could do was pay the towing bill.
Ron Manns Choice PA (05/11/07)
I bought a new 06 Dodge Dakota last Septand shortly their after I found water had filled the pass side of the truck overnight after a rain storm, I returned the truck to the dealership and they sealed the air unit under the dash from water leaking in. Several months latter the truck developed a bad shaking and I returned it to the dealer for repairs, they turned all the rotors and drums installed new shoes and , wow then the problems started . The pedal went to the floor and no emergency brake, this all happened in 3 trips to the dealer. They did adjust the rear brakes so the emergency brake held but the pedal still is spongy and creeps down holding it. I have called Chrysler customer service 8 times with no avail they say the dealer sayes it's ok so theirs nothing they can do. In the mean time I'm paying for a new truck and have to wonder if I'll be able to stop when I need to. What a life. Thi is my first new Chrysler product, wonder if their will ever be a second. No reciepts were ever given even after I asked for them so I'm pretty well strapped now. R Miller
Howard of Winchester CA (05/09/07)
4/11/07 Bought new 2006 Dodge Ram 2500 4X4 pickup. From the moment I drove vehicle off the dealer's lot the air conditioning did not work. 5/4/07 Delivered vehicle to dealer at 7:06am. Described to Raul that the A/C is not blowing cold. 8:43 I was told by Raul that they found no problem. I drove the vehicle 20 miles and the A/C was not blowing cold. I drove it back and told Raul. This was at 10:21. At 11:09 Raul told me that the tech found air and moisture in system and performed system evacuate and recharged. The technician stated on the repair order that he road tested the truck. I took the vehicle out of the dealership and within five miles the A/C was blowing hot air. I called Raul and told this and he said to bring it in for further diagnostics.
I called Chrysler and told them of the problem and my experience with the dealership. They gave me a case number and told me to call them when I deliver the vehicle and they would call the dealer and work with them on fixing my truck. 5/7 I delivered the vehicle to the dealer at 7:08. I then called Chrysler. At 12:05 Raul informed me that the technican and Chrysler think it is a A/C compressor! Raul explains that he has to order the compressor and he will call me when it gets in. 5/8 Raul calls me and says the A/C compressor is in and I told Raul that I would be in the next day to have the dealership install it. 5/9 7:11 I delivered my truck to the dealership. They installed the A/C compressor and orfice tube. At 11:09 Raul told me that my truck was done. I signed the no charge work order and notice at the bottom of the work order the technician puts in comments stating: Calling star to order sop TIPM. Issues with TIPM short. Also, their were computer codes PO685,PO627,PO645 calling star to order SOP TIPM. I took the work order to Raul and showed the comments of the technician. He stated that he would check with the technician.
Raul came back and sort of explained the issue with my truck. Raul also stated that the technician was waiting approval from STAR to order the SOP TIPM! I then asked Raul to please let me talk to the service manager. The service manager only introducing himself as Jim came and stated he had talked to the technician and got the approval to order the part! Jim the service manager told me this happens and they will eventually fix the truck! Not very reassuring! So now I am wait for Raul to call me when the part gets in and I will have to go through the same thing again not knowing what the outcome will bring. I need some help here. It looks like the dealer does not know how to fix the vehicle and Chrysler does not know either.
They are just throwing parts at my truck at my inconvenience. It stills blows only hot air.
Bernard of East Freetown MA (05/09/07)
I bought a new 2002 Dakota in Feb. of 2002. From Dartmouth Dodge. Dartmouth, Mass. I had a little over 11k miles on it at about 13 months. My front brakes started feeling funny, the steering wheel would shake when I applied the brakes, the pedal didn't feel right. I took it back to the dealer and they told me it was the rear brakes, and it was over a year old so they weren't responsible. I took it to a brake specialist and he told me and showed me the rotors were bad. he resurfaced them and put new brake pads
They were good for about two years. Then one day my front left caliper apparently locked up. The brake was smoking and the wheel was too hot to touch. So I took it to Hiller Dodge instead of Dartmouth Dodge because Dartmouth in my opinion has very poor support. They replaced both rotors one caliper both flexible brake lines and new pads.
That lasted a few months and then the other caliper locked up. I took it back to hiller and they raplaced the rotor on the other side. I live about 20 miles from the dealer and before I made it halfway home the same caliper that they just replaced locked up again. I took it back again and they replaced it one more time. I have all of the receipts. There is now almost 70000 miles on the truck and I am now in the process of replacing the rotors and pads with aftermarket parts. I will not use Chrysler parts again.
This all cost me $1500. just for the front brakes on what was a new truck. The rear brakes are still the same ones that came with the truck.
Justin of Centralia MO (05/01/07)
i purchased a 1999 dakota 5.2 4x4 and it keeps shutting down...and in np particular pattern...just shuts off doesnt matter if im on the interstate or in town...loses all control of brakes....and its unsafe and is gonna get someone killed.. i got so fed up with it that its sittin and home and im makin payments on it still but refuse to drive it because it can injure myself or others...it is just not safe and as many complaints as there are bout this dodge needs to man up and stand behind their customers and maybe save lives
Claudia of Hayes VA (04/29/07)
I bought a new Dodge Durango 2000 and I have had a lot of problems with it. I also bought a black front end cover (Bra) at the dealership in Hampton where I purchased the truck. I was unable to put it on the truck so the mechanics at the dealership put it on for me, it took them three hours.
A year later I noticed that the paint under the cover had rubbed off to the bare grey metal in certain spots. I took the truck back to the dealership and it was discovered that the clearcoat which goes over the paint is to thin on the 2000 model for this cover. I was supposed to take the cover off everytime it rained, (remember it took THEM 3 hours to put it on), plus I had a Nissan Pathfinder for 11 years and never took the cover off and the paint was fine.
I raised hell and the endresult was that Chrysler paid 75 % and the dealership paid the rest to put a brand new paintjob on the front of my truck. They still sell this cover to this day for the 2000 model even though it wi |
