I am extremely disgusted with my Dodge 2009 Journey. It seems that there is a problem that Dodge can't figure out. At random, the car will not start. I have had 2 new batteries put in the car, had to have it towed to the dealership 3 times and this problem still continues. I'm afraid to drive it because I never know when this problem will occur again! I have been stranded on the Boston turnpike and stuck at my work place numerous times. The car dealership can't figure out why this continues to happen and Dodge has not had a recall. I'm not getting answers and in the meantime, I've got a vehicle that I'm afraid to drive!
Consumer Complaints & Reviews


I was doing maintenance on my car when a leak was found on radiator plastic coolant tank. The raised lettering had deteriorated to nothing. Where the letters were, the tank was now leaking antifreeze. The tank is discolored and very brittle. If the tank had cracked at the bottom, all coolant would have been lost. How can a plastic tank go bad in 3 years by holding a liquid it was supposed to hold? There had to be no material reports done on this product. I am through with this company. This vehicle has had brake problems and numerous defects. I'm so happy we bailed this company out instead of just letting it fail.

I purchased a 2011 Dodge Journey last summer from this dealership. When I bought this car brand new, I also purchased the bumper to bumper warranty. This is now the second issue I have had with this vehicle where I had to pay several hundred dollars out of pocket for issues that weren't covered. Really not covered?! What the ** does bumper to bumper mean?
First the battery goes bad and I have to pay out of pocket for that because I was told the battery was switched out after I bought it. Really?! Like I even know how to take a battery out! Now my key stopped communicating with my ignition so my car wouldn't start. How is that not covered? How do I make my battery stop working and switch itself with another car battery and how do I do something wrong to my key which is a computer chip stop working? Why aren't these things covered? Why do I buy a new car to have to pay out of pocket for these expenses? Why is the dealership allowed to operate ripping customers off left and right? Does everyone have extra hundreds lying around to pay for expenses on their new vehicles?

Have a 2010 Dodge Journey, has been in the shop and had the radio replaced after 6 months. Then had the brakes replaced after 38,000 km. Took it in again 2 weeks ago because there was no radio and flat battery, had to get a tow. Same thing happened again 1.5 weeks later, now it sits in the shop 3-4 days waiting for a new radio.
I called Chrysler customer service, basically told a don't have a leg to stand on, I didn't take out the extended warranty (its all ready warranted 3 years). I didnt think I would need one on a new vehicle, never taken one out before with GM. Well, customer service manager D.J. hung up on me said he couldn't do anything, and would't let me speak with anyone else! Way to go Chrysler! Do you think I will ever buy or recommend Chrysler? No.One very sad customer can't wait to get rid of this lemon and they wounder why they can't sell cars! Duh.

Dodge Journey brake issue not addressed, not recalled, not warrantied. I have a Dodge Journey with 32,000 miles, and this is the 2nd time I had to have the brakes replaced, for over $300 each time. The first time, I was reimbursed, less deductible expenses. These brakes are faulty, as indicated by research on the internet, and class action law suits. I want the brakes repaired, so they don't go bad again, or warrantied for the life of the vehicle, at no charge without a deductible. Moreover, I would like a reassurance that my vehicle is safe for my family. Dodge should recall this issue.

My 2009 Dodge Journey has died on me twice. It's been in the shop both times, and they can't figure out the problem. The first time, they replaced the TIPM (total integrated power module), it worked for a week and died again. Now they're returning it to me, and I'm afraid that it will die on me while I'm driving through a major intersection. Last time, I was pulling out of a parking lot, so no accident, this time. Another person wrote that it happened while she was driving down a hill.

2009 Dodge Journey has faulty brake system. Steering wheel shakes almost uncontrollably when braking over 40 mph. I changed front brakes pads twice; rotors and rears once. This is ridiculous and unsafe. I am unemployed and don't have money to continue to deal with this issue. Chrysler knows about it because they have extended the brake warranty to 36000 miles with $100 deductible. It is not the consumer's fault that this auto has a faulty braking system. There needs to be a total recall on this model ASAP. Pads are excessively worn and have them for display.

I am the owner of A 2010 Dodge Journey. On 3 occasions, the car has completely lost power while I was driving . It just suddenly goes dead. It loses all power including power steering and breaks The first time (September 17, 2010), I took it to be serviced. They said that they could not duplicate the event. It happened again 3 weeks ago as I was going over rail road tracks.
Today, was the last straw. I was driving on a down hill road when all of a sudden the car died completely again. I had no steering and no breaks. I had to use the emergency brake to stop the car.