Coachmen RV

On November 13th I bought a Coachmen 190BL Toy Hauler travel trailer from Midwest RV, Dayton, Ohio, and a subsidiary of Colerain RV out of Cincinnati Ohio. Upon leaving the dealership I got to the interstate without stopping and when we got back to our home town we discovered brake chatter upon stopping at red lights. Vibrating us really violently the slower we got to the actual stop. Now we have to go back a couple months to when we went to our local Coachmen dealer to buy. We were told by the sales man that Basden' American RV did not think they would carry any more toy haulers because there was not much of a market here in Evansville, but he would be in touch. After six weeks I contacted the sales man and he said the same thing again so we started shopping on line and found the exact one we wanted and bought it at the Midwest RV store.

Now back to the story, I called the Basden's RV (coachmen dealer) about the last of November and asked if they would take a look, and got grilled about not buying our toy hauler there and if they were to do anything to it at all it would be the last thing on their list after all the paying customers RV's had been repaired and there was nothing else to do. I was caught and needed to do something so I agreed thinking it would not be that long. I entered a hostile environment when I took it to Basden's on December 29th. The service manager was arrogant and very impolite. After three weeks they said the "brakes worked great" after they replaced all four drums.

I picked the camper up and it acted exactly the same as it did when I took it in as if nothing had been done. I contacted Steve ** from Coachmen and asked if I could take it elsewhere to get the problem fixed properly. He told me Basden's had to do it as they had started the repair. So He called Basden's and set up a delivery date and I reluctantly took it back. At the end of January, Basdens then had the toy hauler for the next seven weeks. And finally after just pulling the camper and locking up the brakes trying to burnish the shoes in as per Steve ** and the axle manufacturing instructions, to an avail except to cause flat spots all over my tires from locking up the tires over and over I was informed that They (Basden's) liked it. They had pulled it for over an hour that morning and re adjusted the brakes and all was well. I picked it up, only to find the battery was dead on the camper. If they had towed it the battery would have been charged from the tow vehicle.

I then took it home and to find the two right side brake drums were cold and the left rear was scalding hot as I had noticed it was locking up all the way home as I was trying to find a sweet spot on my electric brake controller but could not. It was obvious that Basdens American RV had not done anything but turn off all but one brake and hope I would not come back. I notified Steve ** who offered to replace the brakes at a Coachmen dealer. So I then took it back to Ohio to Colerain RV who treated me like a human for once and since have tried to get the camper fixed with no luck. Parts were sent but the wrong parts and now the axle manufacturing will not send any more parts until Colerain RV does a bunch of diagnostics recording the amperage reading of all brake magnets.

This has been going on for six months. Tomorrow is the 13th of April, That is the six month anniversary and I have not had the camper in my driveway for about one month and only been in the camper three times. I have a vacation planned to the Rocky Mountains leaving April 22nd and not had the chance to get anything ready to even load out Harley Davidson Trike which will take some modification to the loading ramp to safely load the trike. Most of the tied owns on the floor were supposed to anchor through the frame of the camper and more than half missed so I have to make plates to go under the floor to reinforce them. I now am face with cancellation of our vacation. I think that six months is more than a reasonable amount of time to resolve this brake issue and not just side stepping the issues. Personally I would want My money back plus damages for stress and a cancelled vacation, entrust and fuel involved.

We purchased a Coachman Spirit of America 2006 camper in 2006 and before the year was out we had to replace all 4 tires due to sun rot (we were told the tires came from China and had sit in a hot parking lot for a few years.(they were replaced free of charge after much haggling with the dealership). We have, in the 3 yrs we have had the camper, had the refrigerator worked on and was only charged labor.

Then we were in the mountains last week and had hardly any brakes on the camper (brake box on the truck worked fine). We made it safely home and took the camper to another dealership closer to home and was told that the rear seals blew out and ruined the breaking system. We are stuck with a 950.00 bill and have no recourse as our warranty has ended. A few months ago we had to manually crank out the slideout and finally located it under the step which made it almost impossible to crank out.

IT SEEMS THAT COACHMAN PUT THEIR MONEY IN ADVERTISING AND LETS THE QUALITY OF THEIR CAMPERS AND RVS GO. WE HAVE NOTICED SINCE PURCHASING AND USING THE CAMPER HOW CHEAPLY IT IS MADE.

Seems like I bought a used camper instead of a new camper.

Bought a NEW 2007 Coachmen Captiva in Dec. 2007. First trip slide out was not working/leaking. The slide out has been repaired three times and going back in for the fourth time. The camper has been in the shop a total of 7 times. This has been an ongoing problem for a year now. Dealership and Coachmen both state that the slide out is not square. Which leads to continued problems.

These are the following problems that have also occurred over the past year shower leaking crack side wall on exterior camper power converter went out running lights not working lights in camper over slide out not working. refrigerator recall heater not working ongoing slide out problems. Seems like I bought a used camper instead of a new camper.

In shop for repairs off and on for over two months in the past year. Unable to used during this time period. Every time the camper has been used something goes wrong with it. Transported the camper 7 times to dealership costing approximately $1,000 and days off from work.

We bought a brand new motor home,we were on our way to the campsite on a dirt road and the motor home fell apart, the front separated from the sides. The factory accused us of running over something that caught underneath the motor home causing the structural failure. We did not run over anything and the road was maintained. The instructed us to call our insurance company. The drivers side front of the coach was separating from the body when we bought it, we notated this problem to the service tech. He told my wife they might have to remove the front of the coach to make this repair. I did not know this or i would not have purchased the motor home. We beleived their was a prexisting problem that caused this structural failure.

The manufacturer is holding us hostage, I drove the coach to the coachmen facility in Chino, Ca. They removed the front cap from the body without our authorization or approval and now Jason told my wife we have 48 hours to tow it off from their facility or they will start charging us storage. Can you beleive this lack of customer service. We cant drive off their property because it is take apart. Our insurance company has agreed to the repair but we feel the motor home is defective , we want another one or our money back.