City Auto Auction of Chicago

I am a single mother of five children and I was in need and searching a reliable used vehicle for me and my children. I am low income and unemployed and therefore in need of reliable transportation for my children and myself. I stumbled upon an auto auction called South Chicago Auto Auction of Harvey located in Harvey, IL. I initially called the business to obtain additional details about the processes of the auction and received no assistance. I then went in to the auction and found they do allow you to view the vehicles before the auction begins but unable to test drive. We were assured that if we are unable to view the vehicle that once the vehicles come through the auction line that we would be able to inspect the vehicle, which we weren't. As the vehicles approach the auction line they are stopped and the auctioneer begins the biding. Once you make a bid on the vehicle you are immediately escorted to an area to make a down payment for the vehicle which is 25% of the bid price.

I saw a vehicle that I wanted to make purchase on so I made a bid. Once I made the bid I went and made down payment of 25% of bid prices which was $660. I was given the option of taking the vehicle that evening or returning in the morning to retrieve the vehicle. Once I returned to the auction site to retrieve the vehicle, I went to the desk to pay the remaining balance. I was handed a paper with a breakdown of the fees, sales tax, buyer's premium and auction fee. The fees were astronomical. The fees were as follows: purchase/amount of vehicle, $2400; buyer premium, $480; auction fee, $99; tax, $266; title, plate, documentary fee, $345; postage, $25. Total due: $3615 minus deposit ($660). Remaining balance: $2955.

I was outraged at a buyer premium as well as the ridiculous fee for documentary and postage fee. I inquired about these additional fees as well as why so high. No answers. I inquired as to what exactly is a buyer premium and documentary fee. No answers. I asked if I could purchase my own plate and I was told no. The treatment that I received was deceptively rude, abrasive and down right offending when I began to question their fees. At this point I am just ready to pay the fees, get my vehicle and removed myself from the premises of this establishment. As I was waiting to complete my paperwork, other consumers started coming in the establishment with complaints that their vehicles are non-functional. One consumer/victim in particular was Jeanine and her phone number is **. She purchased the vehicle on 7/8/2012, which was the same day of my purchase. The vehicle was unable to get started; the workers of the auction pushed the vehicle out the auction gates off of their property and left this victim helpless. She has paid her money in full and the vehicle was totally non-functional. She received no additional assistance from the workers of the auction. They eventually advised Jeanine that she could come back to the establishment and speak with the owner later that day.

There were several others with similar complaints with vehicles that were non-functional or had other major damages which made their vehicles not able to be driven. Their names are India **, Vincent **, Michelle ** and Anna/Louis **. These are just a few of the consumers/victims that I was able to get names of, but there were several more complainants. This establishment/business is a total scam to lure the lower class consumers into the purchase of vehicles that are useless.

Ripoff. I drove off the lot and didn't make it home. The motor went out on a 2003 Dodge Intrepid. Anyone who has purchased a car from these people and had a bad experience needs to contact the attorney general and the BBB immediately. A similar case was processed against a similar business. Our consumer voices need to be heard. This is how you can process a complaint: Take the time and fill it out. I didn't make it home with the car.

The motor went out a few blocks from home and had to get it towed! I called the auction site and Al screwed us. First, he said nothing he can do then said he would try to do something and will call in a half hour. We called back several times and no response. I called the next day and nothing. I went there on Friday and nothing. Do not do business here. It would be better to take your money and flush it down the toilet.

I was sold a Monta Carlo with a burned engine. I drove the car 2-3 blocks and start smoking. I checked the anti-freeze radiator and globs of oil came out of the radiator and the engine was full of oil.

To make this short, I went to retrieve my money or exchange the car for the same prize I paid and did not have any cars at the prize I paid for mine. They needed $600. - $800.00 more plus! $275.00 to do the exchange. I went 7 times, that's 150 miles one way. I also took someone with me each time and paid them $50.00 in case Chicago Auto Auction would exchange the burned motor car they gave me. Can you please refer me to an Attorney?

I am searching for a cheap car on eBay, and all of a sudden, I see this beautiful 2002 Mustang for $2,900, with only 112,000 miles on it. So I called them to double check, to see whether or not the car was still there. I wanted to double check, before I drove 5 hours to get there. They assured me it was there. I conned my friend into going down there with me, and the Mustang wasn't there, so I got my smart phone out, and there were at least 30 or 40 cars that weren't there.

Finally, I found one car I like, and I started reading the tablet they handed out. It said, "once you buy the car, you have to pay $600 down payment". I gave the car a look-over, and I found the bottom of the car is torn to **. I decided to walk, and after reading all the stuff on this page, I am glad I did. To everybody, avoid this place like the Grim Reaper, if you don't like to give your money away.

I went to South Chicago Auto Auction in Harvey, IL. When I went to this place, I came in and had question, but no one was there to answer them. I was told someone will be out before the auctions start, and no one did. Then they give you a piece of paper with some things listed but they have a lot of hidden fees that made my $1500 car (I did bid on this car on 11/16/2011, it was a 1997 Honda Accord) turned into $2400 which I was not told until the next day. No one was there to help or do anything but take your money.

I was told I could come back on 11/19/2011 to pick up my car. Well, I made the mistake of coming back on 11/19/2011, but 15 minutes before another auction, I was treated very rudely by security guards (off duty police officers) as well as the manger. I was told they don't want my business and I couldn't even go look at the car I purchased just 3 days earlier. I was threatened with being arrested if I didn't leave. So now I paid $600 and have not been within 10 feet of the car and I can't get it until I bring them $1900 which I am not going to do after reading all the complaints on this web site

This place is a scam, first I saw the site on the net and I was lured by the prices. Since I was in an urgent need of a car. I said that it might be too good to be true, but let's see. I started by calling the place to inquire on the mileage of the vehicles I was interested in, and rudely I was told to come and see them be for the auction. I went there. None of the cars had keys. You can't turn them on. I asked for help no one seems to have any answers. When you first walk in your handed a paper it fill in with some but not all of the details of how it works. Then you see the car but you can't turn it on or check the mileage. And when you do bid on it they ask you for a deposit depending on the car $600 and up, then they hand you a pink papers that says you will be charged an additional buyer premium. At that moment if you back out you lose the deposit, which is another $500 and up.

By the time you want to pick up the car you're looking at an outrageous price you never thought of, plus the doc fees than the title and registration than auction fee, then stamp fee etc. And the best part is when you pick up the car after signing all paperwork the cars are pieces of ** they don't work and they all have problems and the mysteriously the mileage is not the same almost double. One guy just drove it from the lot still on the property and there it was antifreeze coming from everywhere. When I asked him he had same experience and he paid $4700 for a car listed at $2500. There is no way this place conduct a legitimate business. And I can't even see how they can be open and they have not been shut down. I lost almost $4000 of my hard earned money. I can't get a job cause I don't have a car (since the one I got was a piece of **. For all of us that have been a victim of this place we need to get together and try to get some legal help. So at least we can spare other people this horrible experience.

South Chicago Auto Auction is a place where thieves so called run a business. To start off, the owners are Dan and Kal. The women keep saying she is a manager, but isn't her name Kary Alejandra **? When they say to bring in the ad, you can. But what they do is have a guy bid against you so you have to up the price. He works there too. He always wears a bear's hat. When you give them the money and you want to pick up your car, you have to wait about 4 to 5 hours and they will add on 6% to your bill of sale. For auction fees, it is $99. The buyer fee all depends on where you live. The postage fee is $25 and the tax depends where you live. And for the cars they have there, they do have the title but don't give them out.

I should have expected all of the negative feedback about this company. Any one gets the feeling that this place is run by the mob (It is Chicago.). Cue in the Sopranos' music.

I live in the fox valley area of Wisconsin and was leery about this place after finding outrageously cheap deals on autotrader.com. So I called and spoke to a woman with an Asian accent who was very short and unwilling to provide service (help) which I thought was her job. I wanted to verify that the price I saw would be the price I will receive if I drove all the way to buy the vehicle. "Print the page you are looking at, and we will give you that price." Fine, I thought.

I then asked if they could hold a particular vehicle for two days while I get the funds and drive down to pay for it. She said they could do that for an extra $100 which is non-refundable. Wow! It doesn't sound like a scam too you, does it? I got the lady's name and called that same Friday to verify that the car was still there.

Get this: I called and verified I was talking to the same lady and told her I was about to leave to drive and pick up the car. I gave her my name and information and she denied having ever spoken with me. Worse off (good now), she did not even know what car I was talking about, because it was never in their records. I told her I had a print-out that I was supposed to present when I reached their site to get the price. She acted like I was crazy and told me that if I didn't like the way they did things, then I should not call again. Wow, this ** really ** me off.

I'd like to talk to an attorney about my experience or anyone else who experienced what I had. I can be reached on my mobile by voice or SMS at **. I would like information on filing more formal complaints with various reporting agencies as well as if anyone knows the best route to go there. Thanks.

This happened at South Chicago Auto Auction of Harvey in IL. I as well have been taken advantage of, better description, criminally wronged by this company. It is illegal to sell handover possession or receive an automobile without title. This is constituted as grand theft auto under Illinois law. I purchased 2 vehicles from them on 8/20/11. The first was 1999 Cadillac Escalade 4x4 with a bill of sale only. The second was a 2003 Dodge Dakota 4x4 with a bed cap bill of sale only as well. This vehicle "Dakota"wasn't even the same vehicle that I bid on during the auction. I didn't have enough cash when I found out about the hidden fees, in a gestapo fashion. The salesman physically "assaulted" me. He pushed into a plywood makeshift room. I was feeling intimidated immediately. I was told, "$600 deposit, hurry hurry." I was unable to acquire VIN number from vehicle as I was not allowed to even get close to the vehicle. When I returned the following sale to pay the balance, the vehicle with the VIN # on my receipt was not the vehicle I bid on. Physically intimidated at this point, I was told, "Either you take your vehicle and go, or we will remove you from the property physically."

Now 46 days later, I'm still trying to get them to send me a title for a vehicle I was forced to take against my will. The Dakota I was bidding on was clearly in plain sight on their lot. When I said no to the man giving the vehicles over to purchasers, he physically pushed me out of the fenced lot (assault #2). He left the vehicle running and locked the gate. Then, he said, "Either you take the truck or you can be removed by a sheriff." At this point, I am very concerned with my safety and situation. I said to the man I will talk to management. When I attempted to return to the office, the big built man "guarding the door" said to me, "You can't enter, all sales are final." When I said it is not the vehicle I bid on, he said: "Yes it is. We don't make mistakes." I said, "Well, the vehicle is not what I bought." He said in a chuckle, "Guess you should have been more aware of how we process the vehicles." I asked, "What the hell does that mean?" He simply said, "Take your ** box and go, or I will physically have you removed from the property."

Now I am not the smartest man in the world, but that sounds like fraud and intimidation to me. I am at this point calling the sheriff's office, attorney general, FBI, and fox investigative reports on this company. They have been nothing but rude and intimidating and physically abusive throughout this process. I am begging the attorney general and secretary of state to do something with this company IE, shut them down. They have already changed license due to attorney general's investigation. Yet, they are allowed to continue doing business. This is a perfect example of how the American consumer is being taken for a ride and no consequences are being enforced on criminals like this.

When I contacted the Cooke County Sheriff's Department and explained, they said, "You both are in fault of felony transaction." I said, "Then I would like to file criminal charges against CAA." They said: "We can't do that. You have to start a civil suit against them." Last time I checked, the side of the car they ride everyday tells them to protect and serve the public, not the crooks taking advantage of the people who pay their salary. If any one would like to talk with me about this or is thinking of attending one of this company's sales, call me first. Ask for Bill. If there is anyone who can organize all these people with complaints, or just start an investigation, please call me.

On 9/30/11, I placed a call to South Chicago Auto Auction/Harvey. I got an operator who was rude to say the least. Being an MD resident, I wanted clarification on how their price/auction works. She began saying nobody was available and I had to come to the auction to speak with someone. I repeated I was an MD resident and that it was absurd to travel over 12 hours just for clarification. She began speaking in a condescending tone and demanded that I listen to her. She repeated there was no one for me to talk to. I repeated that it was unrealistic to ask someone to come that far and there had to be someone available. She hung up.

I called back and asked for a supervising operator, she said she was it. I told her she was rude and I wanted to speak with her manager. She told me her name was Maria (probably fictitious) and that she was not scared of anything. I began looking online for a main office or the owner of the business. To my surprise, I found mounds of complaints against them. Why is this business still operating after ripping off so many people? I was immediately grateful the operator was nasty. Had she not, I may have ended up among the swindled buyers! It may be a good idea for everyone to visit the IL Inspector General web page and inform them of your experience. This is way too many complaints and 90% of them are similar. Best Wishes!

On 9/21/11, I called City Auto Auction of Chicago Harvey to verify the vehicle I wanted was available. I live a couple hundred miles away. Had I been told the truth, I would never have gone in the first place. It cost me $300 just to get there. The vehicle (a 1999 Jeep Grand Cherokee Limited) was advertised on eBay Classifieds. The ad states all sales are during the auction hours (Wed. 5-9 pm) and you need to present the ad at the time of deposit to get the advertised price. Of the dozen ads I took with me, none were there.

They hook you with a decent vehicle at a reasonable price then switch for another. You are not allowed to start or test drive the cars. You get a different answer from each employee. I was told the ads are only valid if no one bids more, which contradicts the ads, makes them worthless and violates eBay policies. The Jeep I wanted had 42,454 miles on it and was covered under the AutoCheck Buyback. The one they sold me has 220,400 miles, wasn't advertised at all and has no AutoCheck. It is an unsafe, defective vehicle with the driver's seat barely attached to the car. We were told we have to pay a cash deposit (the only payment they accept), and pay the balance at the end of the auction. The ad never said anything about the other fees. I was informed there were $1100 in fees when I went to pay. If you don't complete the transaction, you forfeit your deposit. Being 200 miles from home, with no other means of transportation, I had no choice but to follow through. I am on a fixed income and this was not in my budget. I participate in Circuit Breaker which gives me a substantial discount on title and registration. I informed them of this but I was told they only do it their way. Now I have to file for a refund from the state. I believe they are guilty of deceptive business practices, fraud and bait and switch.

I called them to tell them I wanted a refund and was informed they don't do refunds. I have filed complaints with eBay, the Illinois Attorney General, Illinois Secretary of State, local police, the BBB, and the FBI. Why they are not in prison, let alone still in business? I do not know. It is obvious that the one praise I read here is from an employee. Class action anyone?

I had been reviewing their website for over a month, following several cars I was interested in. I finally saved up the amount needed to purchase any of the vehicles I wanted when I attend the auction. I called Wednesday, before their auction on Saturday, September 17th (2011), to inquire about a specific vehicle of interest and to understand their process. I was told if the vehicle is online, it is available for purchase. If I wanted to buy before the auction, printout and bring the advertisement with me so that I can get it for the advertised price. I asked, was the vehicle going to be on the auction block on Saturday? The lady I spoke with said yes (never provided a name). I asked, if the vehicle goes to auction, does the auction starts at a lower than listed price or at the listed price online? She said it starts at the listed price online.

I traveled 2 hours to their auction site on Saturday to attend their open view and possibly purchase a vehicle before the auction, only to find out that absolutely none of the vehicles I was interested in was on their lot, or at least available for review by anyone. One of the vehicles was listed as sold on the lot, but still available online. The cars that were available for sale were not even worth the view due to extensive issue on the majority of them. For instance, a Saturn Vue that appeared to have water damage, as if it came from one of the flooded sites in the US.

Horrible place, horrible cars, horrible people! This place is a total rat hole! Advertises vehicles that "are not" on their location. They have tons of hidden fees, ratty cars that don't make it off their gravel lot. This place needs to be shut down! Warning all: Do not go!

I went to an auction to purchase an advertised vehicle. However, advertised vehicles were not present. They were giving an hour to inspect potential vehicles but the doors were locked on some and others would not start. I placed a bid on a vehicle for $3,400 and was told that I must put $800 down to hold the vehicle. They told me to wait until the auction was over to purchase. And when the time came, the price was higher than the bid. I did not have the money required for the vehicle so I asked for my deposit. This was on a Saturday. They told me to come back on Monday or Tuesday. I returned on Tuesday and they told me that there would be no refund even though I did not purchase.

Radiator hole was silicone; so, the fluid would not leak immediately. Fifteen minutes later, the temperature light went on. The water pump, timing chain, thermostat, thermostat housing and reservoir tank needs to be replaced and tow.

I understand buying "as is", but isn't this misrepresentation or fraudulent inducement?

On 7/25/2011, I purchased a car Mercury Sable for $1100 with a $500 deposit. I was told to come back to pick up the car after the auction was complete. Mind you, they would not let me see the car after the auction or after I paid my deposit.

So when I returned, I waited 1 1/2 hours to get to go over the balance of the car. When I was called, the man informed me I owed 1978.58 after I put down $500. (Now this car is a 1999 Mercury Sable and the bid started out at 2500.) I expect taxes and fee but 1978.58 from 1100, not including my 500, how in hell do I owe 1978.58? They are ripping people off and the mayor of Harvey should close them down for good. Those people come to America and rip people off and send the money or they run back to their country. A lien will be placed on this company for 20x the amount they took from me. This is highway robbery! This is why the United States of America is damaged now because of people like this.

I placed a $500.00 deposit and after that they gave me a different amount. I don't have much money to pay and I want my money back. As I found more information about that auction, I know that Khal ** was prohibiting them from participating in the auction business. I know it was Khal ** because one of the ladies in the office call him by that name.

I went to the auction on 06/15/2001. I went looking for a Rendezvous. So I saw one on Craigslist, but it was for the auction at $2900. So I have been coming before this day. I just wanted to see and have what I want. That's how I found out that you can get the car for that price online. So I bid anything on the Rendezvous; and when I went back in to the man to give him my deposit, he was so mad. I didn't even get the car, so I left and thought of coming back another day.

So on the 15th of June, Ii went there and bid on a 2002 Ford minivan for $2200; but on the online, it said $1900. Either way, he told me not to worry about it; that he will take care of it when the auction was over. So, I gave him my $600 as a deposit. That night was a long wait, so I asked if I could come back tomorrow and they said 'yes, but call in morning for your balance.' Then they told me it amounted to $2788. So I am like, "Is that including my deposit?" They told me it was not. I was so mad because I only had $2100 left after I paid my deposit. I thought that the deposit was just for the tax and fees so all I will have to do is pay for the car, which is $2200.

I asked to speak with a manager because I really can't pay for the car. And when I get it, what happens if it doesn't work? I haven't got the money to fix it. They keep on hanging the phone up so I went down there. I can't even go in. I never heard that after you buy a car, you can't come in if it is not paid for. They don't want to talk to you. They just treat you like **, now that they have my $600. I have no car and I can't get a good car because now, I have little money. I can't talk to the manager because he never calls anyone back. I don't know what I am going to do. Please help me. There were so many people crying on Saturday, June 18, 2011, because they lost their money on cars. They added exactly $700 on my bill. I have a $2788 remaining balance. Please help me.

I called that Harvey Auto place. They did not want answer my questions and barely wanted to speak. Now that I read about them, I know why they're a junk of a business.

I dealt with this business multiple times and was very pleased with the experience. I and a couple of my friends bought many cars from them and never had a problem. The way you portray the business and the bias that is obvious in the complaints you publish on your website is not fair, to say the least. People come to an auction expecting an attitude similar to how they are greeted at Macy's. Do your homework, get a deal, and move on. It is clear that cars are sold as is. It is in bold capital letters on the paper that you sign when you register for the auction. I am sick of people who are not willing to take the time to do their homework and end up blaming others for their lack of knowledge. The market is out there, you want to test drive? Go to a dealership and pay the extra money so that you can have your test drive. You buy a car for $1,500 expecting that it is a certified pre-owned!

My husband went to the South Chicago Auto Auction of Harvey to purchase some vehicles after seeing their ad on Craigslist. We are from Ohio and it was going to be a long drive, so I called several times to ensure that the price listed on the internet was going to be the actual price. I was told that it was by three different employees. So, my husband went the night before and checked into a hotel. The next morning, he got up and went to the auction where he won the bid on 3 cars.

As soon as he won the bid for each car, he was told that he had to put a large cash deposit on each car. He did so and then he asked for the remaining balance, and he was told that they could not talk to him until after the auction but there would be a 99 dollar auction fee. So, thinking the car was the bid price plus a 99 dollar auction fee, he stayed. Then, when it was time to pay for vehicles, he learned that there were several hidden fees that totaled almost $1,000 per car, and if you refuse to pay the hidden fess, then you lose your cash deposit. Feeling trapped, my husband continued on and waited for the vehicles. He was leaving with two because he lost a $600 cash deposit on the third one.

When he got the cars, he was shocked (you are unable to start the vehicles at the auction). One of the cars did not make it a block before the engine went out. The other car was way overpriced and needs lots of work. So, I called the South Chicago Auto Auction and I was told that they will do nothing. The cars were bought as is and then I got hung up on. This is how arrogant they have gotten in their business practices of ripping people off.

I did some research on the company and found that they had been sued by Attorney General Lisa ** in 2005 for the same thing, and they simply changed their name and passing the business around from crook to crook. Upon reading the blogs of many other people that have been ripped off, we have decided to do something. We are going to Harvey, Illinois on Wednesday March 9, 2011 to protest this business. America is a strong country that fights back and we will not tolerate this type of injustice.

If you were wronged by these people and if anyone is listening from Rob **'s office, I am sure that he would not like this type of business going on here. Our President worked to clean up the south side of Chicago and yet this type of business is here and running. This is a democracy by the people and for the people. This will be the start of justice for innocent consumers.

This was the worst car experience yet. They have a lot of hidden fees at least $1500 dollars worth, and the car is lousy. They keep the torpedo so loud, they kept blowing the horns and make it very noisy to distract you so you can't unveil problems with the vehicles. The owner is sitting back preying on individuals with little money trying to get a running car and he is making millions.

They told me the car ran great since I picked the car up in the shop. I am already out of $7000. I should have gone to a reputable place; I am depressed with nowhere to turn. They gave me the car and it ran out of gas and started smoking soon as I turned out of the lot. It should be illegal for them to run a business this way.

On the 10/09/2010 I purchased a 2000 Jeep Grand Cherokee from the South Chicago Auto Auction of Harvet, LLC located at xxx *** blvd (In other documents, they have it as xxx *** st.) Harvey, IL 60426, at the end of the Auction and after I paid all the fees that came from left and right (purchase price was $2500 I end up paying $3165) I received the bill of sale, the tax document ST 556, a temporary registration that I paid for separately and a title that was on the name of the first purchaser if the subject vehicle, Kimberly ***. Knowing that the vehicle was sold few times before it was purchased by South Chicago Auto on 04/15/2010 and they never changed it to their name not even South Chicago Auto.

Now, when I purchased the car, the title they give me was assigned on 04/24/2010 from South Chicago Auction to some body else named Ciro *** (as you can see on document 1/5 attached to the complaint) and with the title they give me an Affidavit of Correction (document 2/5 attached to the complaint) and they claimed that it was legal in IL to give Affidavit of Correction with the title and I took it because I didn't know and I believed what's legal in IL should be legal in all the states.

But that wasn't the case in New Jersey. Affidavit of Correction is not a legal document in NJ and the DMV does not accept it and they suggested I go back to the dealer and get an original title assigned to my name. I called the dealer. They understand the situation and asked me to send them the original title (which I did send it as showing on Doc 4/5) and they will take care of the issue and it will take few days to send me the new title and they never asked me than for any additional fees. I kept in touch with them and every time I call, they give me the same excuse that the title is not in yet and to be patient until December 2nd or 3rd. They told me that in order for me to receive the title, I'll have to pay another $150. I argued with them for few days about that fee but the conversation wasn't going anywhere and I had no choice but to pay the $150 again (as showing on Document 5/5) with a promise from them that I will receive the new title in a few days.

Today is Dec 20th and I haven't received anything as of yet. That was the situation and my complains are:

1. South Chicago Auto forced me to pay twice for the title and documents fees as showing on the bill of sale (doc 3/5 ) and the receipt of $150 along with a copy of the money order receipt (doc5/5) and I need them to refund me that money because I don't think it's fair to pay for the same thing twice and knowing that I still never received my title and I have my car parked and I can't use it because South Chicago Auto didn't handle my purchase transaction properly or (for what I understand) legally.

3. Now I think South Chicago is cheating in the way they're conducting business and they're using fishy ways for the following reasons:

a. Before the auction customers are only allowed to see the cars without turning the ignition or the engine on so we can't see the odometer or anything else or even looking at the engine while it's on but they tell everyone that they'll be able to see it when the auction starts which will never happen later so it's like we're buying a car that we don't know anything about it except the bunch of lies and wrong information that they listed on their website.

b. At the auction the auctioneer is talking nonsense language and he's not saying any thing that make sense he's just blabbing or singing or god knows what he's saying and the only thing understandable is the Price and the year and the make of the car nothing is said about the car description or any thing else that need to be said about that car and that is not because he's talking too fast but because he's not saying any thing at least not in English, Spanish Arabic or French because I understand all of the above languages.

c. And after they tell us to wait for the cars to go in to see what need to be seen as far as odometer engine, what they do right before the cars enter the auction area they wash it with water so no one can see what's inside. They keep the windows up and they do not allow anyone to come close to the car to see inside.

This is the same company that was sued by the state of Illinois for horrible business practices. The name used to be City Auto Auction. Please take the time to research information on them and I saw where the so-called "owner" tried to deny that accusation in a previous post. But if you look at the names of the defendants and his, they are the same people. Please do not give them your money, you will be so sorry.

I went to the auction on 09/01/10 to look at a 200 BMW 528i that was priced for 3900 in the internet Autotrader advertisement. My husband and I both thought the car was in great condition. Bid and got the car for 3500, but after they tallied up the fees that I was not aware of it came to 4713.00. I brought the money in today and they brought a car that looked nothing like the one I bid on. I talked to the guy at the gate, he said it was the car. So I open the car door and immediately thought I made a huge mistake.

I pressed the gas to leave the lot and to my dismay the car did not accelerate over 18 mph! I was almost hit by oncoming traffic and my kids were in the car with me! I turned around and took the car back. I talked to Al. He had his mechanic look at the car and he said a lot of nothing but my husband who is a mechanic told him the transmission is blown because the car would reverse in full speed, but not in drive. Al told us to come up there tomorrow 9/3/10 to talk about options and mentioned the 275.00 exchange fee if he finds a car of equal value! I am outraged and after reading on this place, I feel that I am at a complete lost and it makes me sick to my stomach that there is nothing I can do to get my money back. I still don't know why he asked me to leave the car on the lot and did not want the keys? I am so sad!

We had perched a car from the auto auction and never got a title we have had to replace so many parts and have only had it 3 weeks i feel that i have and my wife has gotten taken advantage of thank you. we paid 2200 dollars for a car that we paid won the bid on and now have put over 1000 dollars worth of work in.

South Chicago Auction of Harvey. I took a bus from Gary, Indiana to Harvey, Chicago, IL to go buy a car I had seen in automotive.com. But when I got to the Auction, I did not see the cars I had seen on the internet so instead of going back home without a car, i decided to see if I could bid for another car on their auction. So, they brought this car of which their last biding price was more than I had budgeted for the car I came to buy, I then talked to the auctioneer and asked him if I could buy the car for $2,500 so we bargained back and forth and he accepted the money with fees and dues included.

When I went inside their office, the story was different, he had altered the amount we had agreed on my deposit receipt and added and extra $500 and asked me to pay extra for the temp plate, plus a $50 to ship the title to my house, once they got it. I agreed to all this since I came from to far and I risked losing the $500 I had put down for deposit.

Now, the worst is yet to come. When I went to get the car I had bought at the gate, they were asking me to sign a paper saying, I got the car but the car won't start, so they jump started it and said it was just the battery. When I left their lot with the car, it drove 2 miles and the power went off. So I called a tow company for a jump and I was able to drive it to an out part store of which they tested the battery and alternator and told me the were all bad. So I paid $340 for a new alternator and battery. The car again drove for 30 miles and the power went off. I had to leave the car at a strip mall since no place was opened on Sunday, I the took the train back. Called a tow the other day to a shop and the estimated was $1,200. So, I paid $85 for diagnostic and then paid $550 to have the car shipped to my place in Gary. This auction, South Chicago of Harvey is a fraud. They auction junk cars and they are crooks. They will increase the fees after you give them the down payment. The estimate was $1,200, so I paid $85 for diagnostic and then paid $550 to have the car shipped to my place.

I have purchased a car from the South Chicago Auto Auction of Harvey. I found a car advertised on the Web and went to check it out. I could not find the car that was advertised and I inquired about it but they said, "We do not know where that car is." They only allow one hour to inspect the cars before the auction. The car I ended up buying was locked at the inspection time. They said that it may not come inside to the auction because it is locked.

I could not check the inside of the car. I also could not check the engine. Also, they do not advertise the mileage of the car. Moreover, they do not provide the key to start the car and check it out. They did not mention any problems about the car. They said it is a great car and working fine with good mileage (good deal). Clean title!

I was surprised to see the car coming to the auction. I asked them to allow me to check it out because it was locked. They refused. I could not check the car out from the inside. I also could not check the engine or carefully inspect other parts of the body because they mentioned that the car is not going to be in for the auction. I placed a bid of $4,000 (they require only cash). They required 25% down payment. So, I gave them $1,000.

When the auction was over, they called my name and I found out that I have to pay about $5,200, not $4,000. They did not emphasize about the auction fees and buyer premium which were about $550. They also took the tax and some postage stamps, etc. which brought the total after the fees and premium to $5,200.

I was scared after that. I told them I only had 4,000 and they said that if you walk away, you lose your down payment of 1,000. I went to the bank and brought more money and they drove my car to outside the auction. The check engine light is on, the car barely made it to my home. The car did not run well. It looked like the car had some minor accidents. The bottom of the trunk had holes and there were some poor fixing and welding acts. There are still many holes. The hood did not close well. The engine had bad and loud noise.

Even Walmart declined to change the oil to the car because of the check engine light and the abnormal engine noise. The car's body had some damages and they were poorly fixed. The car was very dirty from the inside. I took the car to my mechanic and it turned out that the car needed an engine! The car also had strong accidents and the frames were bent and the car cannot be brought to normal.

I tried to return the car. I offered them to take all the fees and return my money back. They refused. I even offered them to buy the car back from me. They said we will take it for $800! Then, they said, "You can take another car today or do not come back." I picked a car. The advertised price of the car was $4,300. They refused to sell me the car at the advertised price and they sold it to me for $4,900 (plus all difference in fees and penalties to change it).

This car now spent about two months at the mechanic shop. It needed many things to be changed and the car was in flood. The car computer system has water in it and needs replacement. I already paid $2,500 in repairs (excluding the car computer system) which needs another $1,600-$2,000. The car still needs many things to be fixed besides the computer system. After they gave me this car, they had me sign all kinds of papers saying that the car is as is and there is no warranty and such. They forced me to take a car on that day and they overcharged me the price. They said that the car has a clean title and did not mention that the car had water reached to its computer system (flood or something).

I would like to seek your help. I winded up paying above $8,500 for a car that still have so many problems. They do the same thing to other clients. I am saying this because I found several people there with same problem. I urge you to look into this matter. These people sell broken cars at very expensive prices to the citizens. They overcharge the people.

Unfortunately, I found that they have done this to many people before me once I searched them over the Web. Please take an action to protect other innocent people from this trap. There were several people that I dealt with including Atef **. I have paid much more than the car is worth. The car still needs many things to be fixed.

I purchase a 96 Nissan for 1800 and didn't have chance to look at it before the bid. When I came back to get it, it didn't start and they told me I owe 2200 more dollars on a car, after I put 500 down it. I felt so trap because I gave them my money an didn't want to lose it, so I bought it. driving home and it over heated. There was no coolant there. Then, it's very hard for the car to start car. I'm not going to put any more money in this car and feel like I lost already. I will have to save to get a dependable car to pick my kids up for school. Don't buy a car from them.

On Saturday October 10, 2009, I went to the South Chicago Auto Auction of Harvey. I went on line the day before and saw a few vehicles that I was interested in and went to look at the cars. I wasn't able to go inside any of the cars or start them up or go for a test drive. I should have known better, but I was looking for a car for my son who just started a job for the first time in a while and was in need of transportation. I figured I would get a used car for a decent price because I the saw a commercial on tv for this place. I finally bidded on a 1995 Chevy Lumina for 900.00. A man immediately took my deposit of 400.00 and told me to wait until the auction was over before I could get my car. After several hours of waiting, I went into a room, where I already expected to pay an additional 250.00 in auction fees, so that would bring me to $1,100.00, but was now told that I owed 1,268.00. I had to go to a cash station and get more money. Finally when they were bringing me the car from the chained up lot, they needed to jump the car, just to get it out of the gate.

When I viewed the car, it was hosed down with water, so I didn't notice the cracked windshield, to begin with. Then after the man brought the car outside of the gate, and had me sign a paper stating I received the car, it wouldn't start again, and he had to wheel out a unit to jump the car. That's twice now without even leaving the premises. My boyfriend got in the car and noticed that there wasn't even a rear-view mirror, and there is a button in the dash-board for the horn. The window on the driver's side doesn't work up or down. It needs motor mounts, the battery was replaced by me with a brand new one and shorts out because of an electrical problem. There are numerous things wrong, after having a mechanic look at it, and the list can go on and on. I didn't expect a used car to be perfect, and did anticipate getting it tuned up and perking it up a bit, but this car was deceitfully presented from the get go, when it needed to be jumped before even leaving the lot and they know this. It has a faulty fuel pump, along with many other things.

After putting in the new battery, the car ran for less than an hour. We added anti-freeze, oil, and all the basics, went to go fill it with gas, and it conked out at the gas station and would not even take a jump. It totally drained the new battery and it had to be pushed home, so it drove for a total of less than 3 hours before dying completely. Economically it has drained me, because what I thought originally would cost me $900.00 cost me $1,668.00 plus the cost of a new battery and it still won't even start. Physically I have lost sleep knowing I have been totally ripped off.

The man named Al?, said I can bring the car back and trade it for another, what I would call "LEMON", and pay an additional $275.00 for a car of equal value, and if the car is more than $900.00, it's $275.00 plus the difference. My son still has no transportation to and from work, and I am paying people to get him there. This is why I bought the car in the first place. This place is a disgrace and they know it. They know these cars don't run, and do whatever it takes to get them to start when they present them to you. Then even after you give them your non-refundable down payment, you can't even look at the car until after it's paid in full, for fear you will wisen up and just take your down payment for a loss before you discover you bought a non-running car. Some places have trouble once in a while and then fix the problem, but they seem to be getting away with this for years. Please help on what can be done.

City Auto Auction did not allow me to perform a complete inspection of the vehicles prior to the auction. I was given only an hour before the auction started to visually inspect vehicles. The cars were locked during the inspection period, prohibiting me from checking inside the car or under the hood. The City Auto Auction concealed numerous defects on the vehicle they sold to me (2002 Crystler Concord Limted) ei. bad brakes, bad altanator, bad struts and shocks and busted front end.

City Auto Auction misrepresented the price of their cars in their print and broadcast advertisements, including a 30-minute infomercial broadcast on CLTV, by takin my bid for $4000 and then charged me $5000 plus before i could take the car, then they bring me a dead car that they could'nt charge and left me to fend for myself. While City Auto Auction allegedly implies in its advertisements and fliers that consumers will pay what they bid, the consumers actually have to pay a higher amount than the bid because City Auto Auction adds an auction fee, and buyer's premium. The buyer's premium is a sliding scale percentage, ranging from 10 percent to more than 24 percent.(wich i didnt know bout till i had to pay.)

I believed i had purchased a vehicle for a certain price but, upon remitting the balance in full, discovered from the defendants that i owed more money. However, i was already locked into my purchase because the defendants required a 25 percent non-refundable cash deposit immediately following each winning bid. In all my car was junk, can you help me, i never knew what to do because no one would help me then.

i had to pay over $10,000 to keep the car running so i could provied for my family and continue going to school, but then the Kankakee City Police stole my car out my driveway while i was comming from school and then arrested me. The case was thrown out of court cause they took the car for no reason but then crush my car. I have a lawsuite in fed court now for that but my attorney (i beleive is working for the city and not for me.) Please i really need some ons help.

i bidded on a car at the auto auctio fro a 98 cadillac catera, and when i got it home it wouldnt start back up, they were very rude, them when i lloked on the websit they were selling the same car with my vin number, which is illegal , since them i had to get a new engine and a raditor which i havent paid for fully yet but i brought the car in sept 2007 and it is now oct 2008

i paid a total of almost 2900, when i won the bid for 2100, then i had to pay all these fees,

This decieteful Business is now called SOUTH CHICAGO AUTO AUCTION! CAR DEALERS BEWARE!

The company responds:

This complaint brought by our competitive business, and it is no true. We are completely different kind of business. We do not auction to the public. We kindly ask you remove this complaint and if you can submit to us the information about Mr. Jerry in order to take legal action against him because he is trying to ruin our reputation.

South Chicago Auto Auction

Khaldoon Shakir,

Manager

I purchased a car at the city auction.they told me 1200.00 paid 1200.00 and then they told me that i would have to pay 359.00 dollars more. at the time that it was my income tax money so i waited one week for my pay check to purchase the 97 neon which they stated was a good car. so i paid waited for the car. they brought the car out running. I drove two blocks to gas station to check fluids. cut the car off and it did not start. so i checked all the fluids. nonthing wrong got a jump. got to driving on the danrian in Chicago. got to the loop and the car stops in the middle of downtown Chicago. My girl fiend was following and almost hit the car.

so i pulled over to the left shoulder barly getting struck by cars going 80 miles an hour. so we set there for two hours waiting for city tow. they towed me to the next ramp for free. so I called Auction they said dont bring the car back. you need two pay more money. so i called a shop to come get the unregisterd car. the car fix it place in down town Chicago towed the car to there lot to fix. so me and my girl friend left the car there and headed back to milwaukee. so the car place called said you have to pay 259.00 for towing and battery and your tranmision slips.

ok at this point im out of a lot of money. so i waited until pay day. called the city auction. he says you pay more money well give you another car. but you bring it two weeks later. im like i have no more money. you cant bring the car back. well fine im out of two thousand dollars paid for the car. had no chioce. kept the car that was massed up and then five moths later the car died due to timing belt and oil gasget. which would cost me 2000,00 dollars to fix. so i cried. had to sell to junk yard for 200.00.

Well I bought the car for work but got a wreck. paid all that money which resulted for going to Chicago losing and not buying a car. i use my girl freinds car two get to work and im out of a lot of money. im looking to get my money back for car no results. pleas help me to seek justice and get my money back. I fell like a sucker. they beat me really bad.

April 19th 2008 on saturday me and my sister went to the auction it was our first time going there,we where told we had an hour to view the vehicles before they start the auction.The parking lot was loaded with vehicles of more than 200 cars and suv's also commercial work trucks.Most of the vehicles miles were not displayed because they needed to be cranked.The vehicles were so dirty and stinky they seemed uncleanable to me,I really was ready to go after seeing the condition of them.I came because I saw a late night commercial stating the cars are good I got me 3 from them and they all ran perfect,I have the commercial on a VHS tape.

I believe the vehicle was Bait And Switch because I remember seeing Gold 4x4 and Gold Grand Cherokee on the Jeep with a black ribbed bottom I asked my sister and she agrees with me plus she donot remember the interior being dirty and stinky.Once the down payment of $600.00 was taken in we finds out that you cannot get the vehicle until after the auction or maybe monday pick-up.The Bid was at 12:40pm and the auction ended at 4:00pm.

The vehicle was pick-up around something after 5:00pm on April 19th 2008,there were no (Prestone) in the raditor my sister asked for some several times they finally brings some out that has been mainly mixed with water.I had explained to the yard workers we are from Milwaukee and had became very sick from waiting around so long we both have chronic medical conditions.I feel like I am having a emotional break down because of this ordeal.

on or about the second week in march my wife and i went to the city auto auction where we had purchased a cr from before we lucked up and got a good car. but my wife had an accident, so we decide to purchase another car from them, here is my sad story. we bid 1100.00 on a 1992 acura. with fees and auctions fees and buyers premiums it cameout to be 1900.00. so we paid for it.

to our surprise when the car was brought out to us it had no inside door handles, wires hanging and seats totaly destroyed, still we proceeded to the gas station to get gas for the ride home and to our surprise the gas hatch was stuck. i got the hatch opened and put gas in, got back in the car and it wouldnt shift into gear. my wife said enough is enough. she said as soon as we get this car into gear we are taking this car back. so we did just that.

upon returning, the guard at the door came over and asked what was the problem. so we told him and he went in and told the manager and the manager said to leave the car and call the next day and ask for erica, to make an appointment to come in and discuss what to do about the car. so we did. ok the day of the appointment my wife went in to talk because i am very hotheaded. she is too but in a very professonal way, knows laws about lemons and everything. she was told she had to speak to the manager Al. he came out and said that we could either find a trans for the car and he would let one of his mechanics put it in or we could find another car of the same value. of course we are looking for something else but every car we chose he said cost more. so we didnt find anything that day

we came out twice more and he said either find something today or you are stuck with what you purchased. we found a 1996 oldsmobile that we thought was in pretty good shape and was priced for 1800.00. now the problems kick in. mind you we already paid 1900.00 for a car that was 1100.00. you would think we would only have to pay 700.00 more dollars but no we had to pay an additional 1200.00 for this car. not fair at all but we needed something. this car made it to the gas station after along start jump from the auction. at the gas station it stopped and wouldnt start again.

lucky us, auto zone was right next door to purchase a brand new battery. we make it home, some more problems. no rear view mirror that was there when we chose the car. the shocks are bad, the car wobbles, and oh yeah you guessed it, it too needs a trans. please help us at least get something back. we are out of 3500.00 for car the mechanics say is only worth 800.00. i am sick and my wife is disabled right now and cant work right now. we dont have that kind of money to give away. this people at this auction need to be brought up on robbery charges because thats what they are doing, robbing the poor and disabled. thank you for listening

I recently was laid-off from my job in the begging of the year, the company gave me 1600 dollars for severance pay, I figured to be alright for a while until I found another job, but then my car broke down a few days later, it was too expensive to fix so I decided to buy a used car, I say a commercial for city auto auction and liked the prices on the commercial, I went there and bidded 1600 on a 2002 cavalier,

I was pretty happy cause I thought I had gotten a good deal, after I won the bid, the rushed me in to an office and charged me 700 for the downpayment which was not soppose to be 700 in was soppose to be just 400 because they said that I have to give 25% downpayent, but I didn't say anything cause I had to give them the money anyway, I asked how much I owed them and they said just 900 hundred, I said ok where do I pick it up, they said I had to wait until the auctio was over,

I had to wait for about 5 hours until the auction was over, then after that I waited about 2 hours to go and pay for the car, when they called my name I went to the office, my dad went with me, but they didn't let him in the office or back to where the aution was he had to wait in the below zero wheather outside,

I went inside and the guy told me I had to pay 2500 almost 2600 , and I said there must be a mistake cause I only bid 1600 on it, but they said I had to pay license fees anf title fees, which I understood, but what I didn't understand is that they charged almost 500 dollars in aution and postage and some other fee's just for the hell of it, so I told them I dindt have the money cause I only came with 2000 dollars, they told me I had to come back on monday to pick up the car if not that they were gonna charge 50 dollars for each day that it was there,

I came back on monday to pick up the car,when I was paying for the car I asked that If the car had any warranty on it, and the said no, but I clearly saw on the commercial that they offered a 12 month 12,000 mile warranty on it, so on top of all the b.s that's going on in that place they are also false advertising, the car had no mirrors on it, the heater didn't work, and the turn signals didn't work, I decide to just cut my losses and I told the manager to keep the 700 down payment but to give me my 1800 dollars I gave them that day back, he said that I had to talk to the owner, which later I found out he was the owner,

I could go on and on about my story but I think you got the point what I want to do is do anything I can to shut this place down, or sue them or something I cannot believe that this is going on and that it will be keep going on if we don't do anything about it.

I had to borrow money from relatives for the first time in my life because of the unexpected fees.

I saw in the news paper an add about a city auction; so decided to check it out. I thought I could cut corners in buying an inexpensive car. The gate opened at 11:00 AM, and I was very excited to to see the cars. I found it odd that the cars were not turned on and that we were not able to take the cars for a test drive. I just thought all cars were checked out and the lemon law would take effect. Boy was I wrong. I saw a clean looking 96 Eagle Talon. They pulled it into a garage where all my patrons were getting to bid on their new lemons. Well my car came around and the bid was for $1,900 so I jumped on it. They told me that I had to pay a $600 down payment. So I did that, and then they told me that I had to wait untill the auction was over to take delivery of my car.

I had to sit there untill 4:00 PM to find out that the $1,900 car turned out to be $2,600 without transfering of title and temporary plates. On top of that they told me that I had to come back on monday to pick up my car. At that I realized there is no refunds on what I just bought. I went back on Monday to pick up my car. That is when my really headaches started. They pulled up the car for me and it kept on dying on them, so they decided to charge the battery for a longer period of time. They finally rought out the car to me and I noticed that the car smelled like it was burning oil and coolant.

As soon I drove off I ran out of gas so I had to push my lemon a quater mile to a gas station. I was mad but I said oh well. What can I do but grin and bare it. So I put in gas and put in oil and topped off my coolant. I started to drive then my car shut off. I tried to restart the car again and it would not start. I let it cool off for a couple of hours and the car started right up. So I statred to drive again, and then the car shut off again. So I waited for a couple more hours and drove it to a autoparts store. They told me that it could be my ignition coil, egr valve, or my crank positioning sensor. So I bought the parts that costed my about $1,300 for those parts and gas going from my house to Harvey,IL. I finally put all the parts in and I drove the car home, as soon I got off the express way my clutch slave cylinder went out. I had to push the car again. I had no money left for anything.

I also noticed that I was not getting heat through my vents, that means it the thermastat that went bad as. So I borrowed money from my mom to my parts. So I was excited to finally beable to drive my car. I drove my brother in law to his sisters work and the throttle cable was burned shut, so I had to ask my mom to loan me more money in order for me to get my car home from down town. So I ordered another throttle cable. I put it on and the same thing happened again; so I decided to bring it to a shop and they told be that I need to change my piston rings or the engine will cease. I don't have that kind of money to get this lemon to run.

I am out of a job because I don't have proper transportation. I am out of about $2,000 in parts alone. Luckily I didn't need to pay a mechanic because my brother in law did it for free. I just need a little help. I down on my luck. I also want to make sure that this auction to be shut down. They are decieving to many people. Thank you,

on 2/16/08 my wife and i purchased a car a 98 isuzu trooper for $2,854 we bid $1800 and paid $1054 in tacked on fees and finding that there was no extended warranty to purchase even though the commercials offer one they said we are not responsible for advertising hunh we left the lot after being jumped by one of their employee's and barely made it off of the lot before we knew something was wrong. the transmission was no good we made it home before completely went out and now on top of the other thousand dollars we spent in fees we now have to come up on another$1,200 to fix it let alone feeling like a fool in my wifes eyes for going in the first place something truly needs to be done there a rip off

I fel like i been held up legaly at gun point i,ve paid over $2,800 for about thirty miles of hair raising driving plus now that its not running i'm starting to accummulate tickets on the car which is more money this is a nightmare

My husband and I first called the City Auto Auction and asked exactly how the auction works. We asked about the prices and if there were any other things we would be charged for and we were told that whatever the bid price was is what we would pay. We decided to go to the Auction April 5th, 2008 and see what they had to offer.

We arrived at 10:30am and waited til 11am when they opened. We waited in line, got our papers, and proceeded to the lot to look at some cars.Before we went out to the lot I read the auction paddle they gave us and asked for them to explain exactly what was on the paper. They said that the price you bid on the car is how much you get the vehicle for.

We went to the lot and majority of the cars were locked so we could only look through the windows. We couldn't thoroughly inspect the vehicles. Majority of the cars had windshield cracks and some damage but some cars looked good from the exterior. We did this til 12pm then went inside where the auction began. We bidded on a 2002 Chevy Cavalier for $2000. (1pm) They rushed me into the booth to pay my 20% ($600) down payment fee and told us we had to wait til the auction was over (5pm) to pick up the car.

So we waited with nowhere to sit and the floors were wet and dirty. We were in pain and we also had our 5 yr old son with us which made the wait harder. We waited til 5pm, everyone was lined up to turn in their ticket to redeem their car and we were told we had to wait for another hour and a half. They called me in to pay the rest of the money and pick up the car. When I went into the office the man who waited on me gave me the ticket and told me the price was $3100. I was shocked. I asked him how the price came from $2000 to $3100. He just showed me the prices they charged and I told him what was told to me when I called and before I bid on the car. I asked for a pen and paper so I could add everything up myself and the man seemed to instantly get upset. I added everything up and the total they had on the paper was wrong. It didn't come to $2000 but it wasn't $3100 either. My husband and I were upset because we had realized that we were just scammed.

The City Auto Auction scammed my husband and I out of $600 the down payment from $2000 and were were betrayed twice. They falsely advertise and have very bad customer service. We were very sore the next day because of the long wait and we both were very stressed out because of our huge financial loss.

I bid on a 2001 GrandAm Se for $2500.00. All the windows were working with $700.00 deposit. I picked the car up on 3/7/08 for a total purchase of $3575.00 and a window was broken. I went home to call around to get the window replaced before I had to go to work. Which cost $60.00 and once the window was fixed my car wouldn't start. I called triple A to come and tow me to a auto shop in BlueIsland (Interstate) but, I was told by them that they wouldn't be able to look at the car until Monday.

So after I heard form them I called the auction and spoke with a Erica who stated find out what's wrong with the car and they'll see what they can do. I called her back the next day to tell her that so far the shop said that it's electrical and she states that I have to get that fixed myself, not their responsibility for that. When I called her back on Tuesday to let her know that it was also some engine work needed, I was told someone would call me back and this has been going on since 3/11/08. I even spoke with a Melissa there. I have paid Interstate auto shop $1300.00 for my car and it still doesn't work. Now Interstate is telling me I have to pay a tow truck to get the car back to them after the owner told me that he also has a tow service which I have to pay for but, I am going to need another diagnostic test which I have already paid him for two of them. Now I out of $5000.00 dollars and I feel like no one cares if my children and I have to walk a mile and a half to the bus stop. Or if I have to still pay someone to bring me home from work at night.

I am out of $5000.00 dollars. I now feel as if the auto shop and the auction both got over on me because I still don't have a car to take my children to school or to get back and forth to work. The car is still sitting in front of my house.

I was sold a 2000 Oldsmobile Silhouette. I was not able to inspect the vehicle to even find out the miles or anything. Come to find out about the vehicle: it is a total lemon. It cut off on me when they drove it out the auction yard. The driver window and passenger window do not come down; the car has major electrical problems and God knows whatever else. Something seriously needs to be done about this and the many others who have been deceived. I was told lies about this vehicle--that it was a very nice car, ran great, and with very low mileage.

Please contact me asap so we can stop these people once and for all on deceiving people out of their money. They even threatened to take me to jail if I didn't leave their office. I had paid them my money, and they did not even give me my title to this vehicle. I was told that it would be mailed to me. I believe this was because I did not want to purchase their plates.

The vehicle doesn't run as of right now, and my family and I have suffered a major set back economically because we spent all of our money on this worthless vehicle.

I suffered an economic lost due to I did not have $2,465.00 to spend on the 1994 cadillac with the unknown repairs that I had to make to the vehilce. I I expected to pay $1,5000, state taxes, and a resonable amount for the license plate and title.I had to borrowed the additional money to pay for this vehicle. I did not want to let the auction to take my $600.00 downpayment of the $1,500 vehicle I purchased.

)n 2-23-2008 my self and my sister and friends went to the car auction (cca). I bid on a 1994 ford for $775.00. I paid for the car $775.00+255 for other fees they charge at all times--plus $16.00 for me using my charge card +$200 door deposit. I paid a total of $1046. As I was driving home the car just did not drive good, and the check engine light came on. So when I made it home, I took the car to a shop and had them look at it. I was told something was wrong with the transmission. That Monday (2-25-2008) I took the car back to the car auction place, and they said themselves that it was the transmission.

So they tell me that they are going to give me a credit for the money I paid because they do not give cash back. You can use the credit for another auction sale. That's not right; they knew it was the transmission. It was not my fault, and I got the car back to them on time. It was a motor problem. It is now out of my control. they have they car back. Why can't I have my money back? I do not want to buy another car form them. I do not want to do business with them any more.

I am writing to complain about the sly tactics that City Auto Auction of Chicago, Inc. plays on hard working lower and middle class people trying to buy a somewhat pretty good car to get back and forth to the places of their lives. On February 23 2008, I went to the Auto Auction with my tax refund in IN CASH because that only what they accept--no credit cards no debit cards ONLY CASH! After getting there with my $2, 5050.00 IN CASH, I bid on a car for $2200. I knew that I had to pay for tax and plate fees, however they took a down payment of $600. I asked the person who takes the money how much more would I owe for taxes and plate fees. He said that he did not know--that I would have to wait until after the auction was over, and I would find out all of the fees at this time. It was 2:00 pm. He said the auction would be over at 4:00 pm.

When 4:00 pm came they herded us in like cattle. THEN WE FOUND OUT THE FEES, I was hit with bidders premium fee of $440.00, $99.00 auction fee, $274.00 city tax, $293.00 plates fee, $15.00 postage fee. Now do you think if they would post the fees where everyone would be able to see them, we would calculate our money better without the surprise? Now I have to give them an extra $1,121.00, and I don't have it. I have to get my deposit back, and they will take 25% off for a liquidated damages fee. Wow! What a rip off of the poor and working poor.

They took my deposit and wont give it back.

I'm a single mother, who was just laid off from work and has basically lost the last $2,000 I had in an effort to try and get transportation that is needed to obtain new employment.

Also, although there was no physical damage to my son when his door flew open while driving, he is now horrified of this happening again in any car!

THe physical damage si that I am paying for a car that is not worth paying for.

I have a bad car that has problems. I had to put the car in the shop for with the price range of 500.00 and 550.00 dollars( don't know amount because its still in shop). I Think that the airbag was took out with the fear that someone sitting in front seat might not live if in car accident. I was starting a second job that I can't because I don't have my car to go back and forth to work. I have no trust in the car auction area at all.

i needed the car to find a job. I bidded on a car for 1500 because all i had was 2000. I thought their wooul be fee's but not 1000 dollars.

We not only lost 600 dollars but dont have the van we bid on and they refused to give us the down payment back saying that all sales are final which the sale was never made.

i lost my job and money(600),was man handled,and had to walk home,but a friend saw me walking and pick me up...i was so embarassed

the 929 had dent on the fender lifted hood interior completely destroy seat torn dashboard crack

only had an hour to check out cars, couldnt start them, and when you bid on them you cant check them out even more. also has a buyers premium??? adds on another 3-700 to your cars price. along with that after the bidding is over they make you put down a 25% deposite and then sit in the nasty old warehouse like prisoners for an hour and a half before you even get your car. no seats at all, they dont even let you leave unless you go way off there property. i bought a honda delsol, its it pretty nice, i just wasent happy about the wait or buyers premium

I was robbed of 500.00 dollars by these crooks

also i believe that this car has a salvage title, I was not told about the car at all.

out $510.00 and i am a single mother who can't affored to be out that much money but needed car to get to work.

the transmission just went out, couldn't shift in gear

bad transmisson van does not move

To begin with, when I asked about having all the fees and extra charges explained to me i was plain out told No. When i went to use the rest room there was no soap for washing my hands and when I requested some, I was ignored.Before I began to bid on a particular vehicle i was interested in I was denied the ability to inspect anything except the exterior. I was told that a final inspection would be allowed after the bid was accepted.

After I had bid on a vehicle I was interested in, I was denied a final mechanical inspection of the vehicle. The auction ended near ten o'clock in the evening, at which point I was told to wait in a room for a period of no more than forty-five minutes while my vehicle was prepared. I waited for one and a half hours. At this point I was furious and was finally attended only to find out that I could only inspect the vehicle after payment in full had been received. I was also told that if it did not meet with the terms of what I had bid on I would be issued a full refund. I received the vehicle after I had paid the surprise fees and charges that I had been denied explanation for earlier. The vehicle did not come with a key for the door locks, only a key for the ignition. At this point I had only one thought in mind which was to make it home(two hour drive away). I left immediatly, I wish i would have stayed and given them a piece of my mind and foot.

economically I will loose hundreds of dollars from buying this unwanted vehicle. Physicaly and I am incredibly angry and disgusted to know that buisnesses like this are allowed to remain in buisness to rob people day in and day out. I am extremely offended by the way they can laugh at how they treat you. That whole night i had nightmares about the place and now i have a headache i cant seem to cure.