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Consumer Affairs


Chrysler 300


Consumer Complaints & Reviews

I had my electronic ignition key for my Chrysler 300 replaced at a Chrysler dealer. It works fine but the cost was $207.00, which seemed somewhat like royal ripoff especially when there is no other choice except to park the car.

The extended warranty we purchased on August 23, 2004 for our 2005 Chrysler 300 expired last August 23, 2011. The vehicle is 7 years old and has 66,000 miles on it. It is in extremely good condition. Exactly two weeks from the date the warranty expired, the shift would move out of the park position. We found that information online indicated that this is an on-going problem with Chrysler 300s and Dodge vehicles; some Chrysler vehicles were recalled, but ours was not.

We had the vehicle towed to the auto shop. We requested a refund from Chrysler for $187.00 ($84.00 for the part and the remainder for labor). We did not take the vehicle to the local Chrysler dealership because we were told that the part would be $200 for the part plus labor. The licensed mechanic that repaired our vehicle completed the repair at a fraction of the cost of the local dealership.

I contacted Chrysler by mail; they gave my complaint case no. **. I received a phone call from their representative, Lynn **, their Complaint Case Manager, who said that there was a recall for some Chrysler 300s for this problem, but the recall depended upon where the car was produced. She requested a copy of the invoice and proof of payment, both of which were scanned and immediately sent. Less than a half hour later, she called to say Chrysler would refund the $84 (price of the part), but would not refund the labor cost because the vehicle was not repaired by their dealership. I told her she could keep her $84. If we had taken it to the Chrysler dealership, we would have paid three times the amount and with Chryslers history of not walking their talk, they wouldn't have paid for that either. During the time of our worthless extended warranty, nothing was covered, so we really didn't expect anything new from Chrysler. They continue to receive complaints and treat their customers unfairly.

My 2006 Chrysler 300 with 55,000 miles needs a gear shift assembly costing me parts and labor close to $500. In addition to the towing costs, since my car was stuck in park, the same part was recalled with a customer satisfaction recall #k39 for some Magnums, Chargers and Chrysler 300s. Apparently, mine was not one of the specific bins that were part of the recall. Yet, I still have a defective part that broke exactly where the recall bins were said to break. Also in the last few months, I had to replace a third brake light assembly.

I just don't understand how the parts described above need to be replaced after only 5 years. They are not parts that can be controlled by how I drive or maintain the car. Chrysler will not assist with the costs because I am the second owner and it is over 50,000 miles. Apparently, Chrysler will not stand behind their cars even when they know that some parts are defective.

had to replace a gear shift box on my chrysler 300 that has less than 68,000 miles. upon contacting the dealer i was told that they have had to replace four of these items with the last week or so. This problem has caused great financial problems and hardship with my family as well as a total embrassment. Upon purchasing this vehicle I was convinced that this was a very great vehicle. since i have had this vehicle i have had replace a emg brake.

I have had problems with my 2006 Chrysler 300 since shortly after I purchased it. I have had this car in the shop so many times and as 5 years old I now have $4000 more needed in repairs. I wish I would have listen to everyone from the beginning my car is a lemon. You don't stand behind your product or your dealerships. I have contacted people from your corporation and have gotten no help. I am sorry you don't feel the need to stand behind your product and those of us that purchased your vehicles. Shawn from your headquarters is someone being paid by Chrysler to do what? Oh not help the consumer. Thank you

I am complaining about the car that I have to repair. There are thousands of complaints about the transmission. I have a Chrysler 300.

I purchased a 2006 Chrysler 300 and my engine blew as a result of a plastic tubing underneath my radiator that began to leak. After 4 years, one can expect something to go wrong but I did not get a warning on my temperature gauge and it caused my engine to overheat and be destroyed. I later learned that several people have been victimized in this way. This caused my car to be repossessed because I could not afford the $6,700 needed to replace my engine.

Had my Chrysler 300M for 1 1/2 years. Intake manifold went out and now I have to pay $2000. This has happened to a lot of people that have had their cars from 1-3 years. Why should we have to pay? There should be a recall.

My complaint is about the ridiculous price the dealers are wanting for new and used Chrysler 300s. Chrysler hasn't learned from their past mistakes about overpricing vehicles just because they're popular. Dealers try to gt every penny, while cheating the customer on the value of a trade in and then selling it for the price that they refused to give the customer when trading. I know this is sales, but you think that Chrysler would have learned from the mistakes of the 70s and 80s and 90s and not make the same errors in the 21st century. Soon the 300 will revert to a try hard to sell car like the New Yorker and the Imperial were from Chrysler overpriced past. I just want to be one of many I'm sure that has noted to Chrysler that their newest mistake is coming soon.

We purchased our 300c in March 2005 since that time we have had to replace the driver side lower ball joint twice, we have not been to a dealer since our store has been closed and we live quite a few miles from the next service center and with my continued health problems going that far from home has not been an option, but that's not our concern what we want to know is if the 2005 300c has a recall on any steering problems to include the power steering pump the rack and pinion system and finally blinking dash, interior or headlights while driving at night, also we have a problem with rough idling at stop lights and so on.

I purchased a 2007 Chrysler 300 in Dec 2008. I have had to take my vehicle back several time to get things fixed. The dealer has been very helpful not charging me because the car was just put in service on Jan 2007, I was out of the limited warranty but their customer service is great. BUT I do not think the dealer should take the hit for a vehicle that is subprime in manufacting. Now my alternator has gone out on my vehicle. Thank God the dealer is willing to just charge me a deductable only $250.

My complaint is what type of vehicles are Chrysler producing that this car has had to go back to the dealer for things that should not be going out already. Now my alternator has gone out on my vehicle and that is a economic damage to me. I thought Chrylser had dependable, well manufactured vehicle that the consumer dones not have to invest so much money to keep it running so soon.

I am a divorced woman trying to help take care of my teen age son and start over in life from my divorce. I bought this vehicle thinking I would not have to dump any money for major repairs for quite a while. Within this year I have had to replace brakes & rotors ($262.00) now my alternator ($500.00) went out, it makes me wonder why I bought a Chrylser I should have bought a Ford.

I have a Chryler 2006 300C. It stall periodically when sitting at a stop sign or traffic light and occasionally when in park. This haooens very sporadicly - it's not all the time. I even used 93 octane gas thinking maybe I just got bad gas but that's not it. This first started in March 2009 and I took it to Berlin Chryler and they could not diagnose the problem because it did not occur when the vehicle was in their possesion.

The vehicle did not start the stalling again until April 2009 and once again I took the vehicle to Berlin Chryler but again, they could not diagnose the problem. For two month after that it did not stall, then at the end of June did it again, Since Berlin Chryler was no longer an authorized Chryler dealer, I had to take it to Mt. Ephraim Chryler. Unfortunately, the vehicle did not stall for them so they could not diahnose the problem. How woud you like to drive a vehicle that stalls periodically when your at a traffic light or stops sign? It's a very unsafe feeling.

Each time I took it to the dealer and they could not diagnose the problem because the vehicle did not stall when they had it. Now it's happening again and I'm past my 36,000 mile warranty. It's been documented 3x's that I've taken in for this problem. I do not want to incur any cost to once again attempt to diagnose and repair the problem.

I'm waiting for confirmation so I can make an appointment @ Mt. Ephraim Chryler since I spoke to service advisor on 10/29 and he advised I call Chryler 1st which I did and spoke to a rep who could not give me a difinitive answer. I then sent 2 e-mails to Chryler which I'm still waiting to hear back from them. At this point I'm enduring a very unsafe feeling when driving my vehicle because of it stalling. I'm awaiting to hear from Chrysler on how they plan to rectify this situation.

Failure of power seat tracks on the driver side (3). the first was the original. The last two were used. The first failure happened while my daughter was driving the vehicle. She almost lost control of the vehicle because the seat collapsed and she ended up with the back of the front seat against the back seat. I broke two just using the vehicle for normal everyday use. I am a machinist by trade and did some metallurgical tests on the units and all showed signs of cracking at stress points. I have photos of the tests and the attempted repairs I made to the affected areas. Metal used in construction of these units is substandard and should have not been used.

The replacement units are approximately 450.00 to 650.00 dollars. Whos to say that the replacement units will do the same thing. I did some internet research on where these units were manufactured. Seems they were made by a division of TRW in the Czech republic. Probably thru Daimler Corp when they were together. I just want Chrysler to replace this unit and acknowledge that there is a problem that could endanger the driving public.

In April of 2006, I purchased a new 2006 Chrysler 300c. I have had several brake repairs done to the vehicle. six months ago my vehicle began stalling, and in April of 2008, my vehicle stalled and the diagnostic performed by J & G Auto Repair revealed engine failure. I also, purchased an extended warranty with Chrysler which should have covered the repairs but, the company refuses to repair the car.

the dash on my top of the line 300M keeps cracking. I now have two huge cracks in the dash. I was told by my dealer this is my problem and would not be covered. cost out of my pocket $1800.00. It should be looked into as a safety issue. Since these cracks are at the airbag this could make the deployment different than what it was designed to do.. the consumer should be protected in this situation.


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