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Chevy Impala

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David of Apex, NC June 4, 2007

David of Apex NC (06/04/07)
I have a 2002 Chevy Impala - for the last year and a half, there's a knocking sound in the front end when making turns or driving over bumps in the road. Firestone thought it was the Rack and Pinion and we paid to replace it. Three months later, the problem was back. Firestone said GM had a fix because it's an issue with the intermediate steering shaft that they know exists but have no solution for. That fix lasted three months. They did it again and it lasted another three months. I contacted GM customer service and was told that GM now recommends having the steering shafted removed and lubricated every three months - that it is now considered a maintenance issue. I asked them that if it was a maintenance issue, why isn't it printed anywhere in the car's manuals and why is it just for this model? Their maintenance issue costs 100 each time and is not guaranteed to last more than three months.

Elizabeth of Reynoldsburg, OH May 13, 2007

Elizabeth of Reynoldsburg OH (05/13/07)
ConsumerAffairs.Com has received complaints about the problems with GM antilock brakes since 2002. They have a recall for the trucks and SUV's but I own a 2002 Chevy Impala and am having the same issues with the ABS system on my car, yet they have no recall for it and refuse to return any calls about it. My child, as well as countless other children, ride in these vehicles. What can be done to include the Impalas in this recall?

I'm the 2nd owner of the car and there is no warrenty, so fixing a problem they refuse to acknowledge in the cars is costing us alot of money to fix. My mechanic stated that it would cost over 1,000.00 to fix. This comes right behind an 1,100.00 repair for the intake valves that I was told Impalas are famous for. Well if they are famous for it, why isn't GM stepping up to take care of it????

Vikki of Owasso, OK May 3, 2007

Vikki of Owasso OK (05/03/07)
I have a 2003 Impala that's in the shop right now. There is a problem with the 5th cylinder. The mechanic (it's not at the dealership) told us this is a very common problem with 2003 and 4's. He said he repairs 1 a week and this is small shop. He also said this is something GM should recall but they don't want to eat the loss. It's going to cost 985. I've also had a problem with the steering column and after doing a search on autosite.com see that this is also a very common problem with alot of GM vehicles and it should also be recalled. What we do to make GM recall these problems?

Stephanie of Bondurant, IA May 1, 2007

Stephanie of Bondurant IA (05/01/07)
I have just purchased a 2003 Impala due to the fact my other car was having major issues. On the way home from the races the other night in the middle of the country with no street lights, no warning....I lost all lights. Could not see the road. Thank goodness it was a straight stretch and there was no traffic......elsewise would have been a tragic accident. I messed with the light switch a few times and they came back on.......scary drive home!!!!!

Daryll of North Charleston, SC April 30, 2007

Daryll of North Charleston SC (04/30/07)
I purchased a 2000 Chevy Impala and have had trouble with it starting since I've owned it. The security light comes on and seems to lock up the car. It will not start no matter what you try. If I wait 15 to 30 minutes, it will suddenly turn over. I have brought the car to several cheverlet dealers both in charleston and orlando florida, and have been informed that the problem was fixed. It is still doing the same thing! Today I was told that there is an addtional unit in the car related to the problem and it will cost an additional 650.00 dollars to replace. I have come to find out that i am not the only customer with the problem and as i purchased the vehical at a chevy dealership I believe they knew of the problem and still sold my the vehical preowned.

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