The 2006 Chevrolet Impala we bought from Power Auto, the battery kept dying on us. We took it to a shop to have it tested and we were told the battery was way too small. Every morning, when we wanted to drive it, we had to put a charger on it to get it to start. We finally had enough of it and went and purchased the right battery at the cost of $85. We also found out about the same time that there was a recall on this same car and had to have the power steering fixed. If the Chevrolet dealer we took it to hadn't told us about this recall and fixed it, we could have had a very serious accident. I called the dealer and spoke to Eddie **, the manager, about the issue and he would not do anything for us. He was very rude about the whole situation. At the time of the purchase, they refused to let us see CarMax.
Consumer Complaints & Reviews
My 2001 Impala will not start from time to time, because there is a problem with the ignition. This is a very common problem with the GM cars! I am very unhappy and feel that GM should fix the car at their cost as a recall! If this were a Toyota, they would recall it and fix it! GM seems to sell you a car and then want to forget the issues they create! This is not the 1st time I had issues with a GM. My 2002 GMC Yukon Denali has an engine knock since it had 30,000 miles on it, and they know about this issue also but refuse to recall it! My next car will not be a GM!
This 2012 L S Chevy Impala is the first car in the last eight GM cars I've bought that didn't at least have a back seat drink holder. I never thought of having to look for a back seat drink holder when buying any $27,000 car.

Security code: My car is stranded as I had to leave it because it would not start. I'm sick of this problem because nothing seems to fix it.

I bought a 2011 Chevy Impala about 3 months ago and it has been up to the service department at Hubler Chevrolet 4 times now because of a sulfur smell from the exhaust, which was the converter but they won't do anything because the check engine light wasn't on. So, I got to pay $400 a month for a smelly car inside and out. They were supposed to call Chevy and get answers but never happened and now, he doesn't return my phone calls.

I stopped to pick up coffee on my way back to work at lunch. The car wouldn't start. There was a buzz, but I couldn't get the key to auxiliary, etc. The battery wasn't dead, but I couldn't close the sunroof or lock the doors. The dash lights started clicking on and off and making noises even when the key was out of the ignition. I had to leave the car and find a ride to work. I went back after work and it still won't start. I am heading back shortly with plans to call a tow truck.

2004 Chevy Impala - Security pass lock system begins flashing periodically while I am driving and then randomly will not start. The entire dash lights up and I have power to the windows, but the key will not start the ignition. If I wait 10 minutes, it will start. I originally thought it was the starter and then discovered that GM knows about the issue in their system, but does not care to fix it.
In this economy, no one can afford to replace a 500 dollar error. It is disheartening. The reason we went with a Chevy Impala is the dependability. I have three children and work full time. I cannot afford this issue and it is simply careless on GM's part. I'm a very disappointed customer and I will spread the word around to not purchase GM vehicles.

My husband called me at 6 am telling me the security light of the 05 Impala was on and wondered if I had noticed it before. My answer of course was no. I did some check research and found that once he pulled to a stop sign it may stop and he may not be able to turn it back on. We live in a rural area with poor cell service and he drives 45-60 minutes one way to work. I stayed on the phone with him as he made it through the stop sign. I read online that he needed to do a reset by turning the car on and off. He did so once and he reached his job site. Okay, no problems for 4 days.
Today, however, he goes out to start the car, and behold--it won't start. No clicking. The radio works. The lights work. The windows work, but it won't start. So he tries my set of keys--same issue. About 10 minutes later I go out and use my remote lock. I lock the car, unlock it, use my key to lock the car again and then unlock it. So I click it over to the start position. All the systems light up, so I attempt to start it—wow, that worked. Hmmm. He decides to take the truck to work today--not that I blame him. I shut it off and wait. Back out 30 minutes later, it starts right up.
I did some more digging online and read the same story over and over except I find that Honda had the same issue but did a recall to fix the issue. Not so for GM. Just a bunch of car owners with the same issue. I'm waiting. Now, it's been about an hour since I last started it but if it starts, do I really want to drive anywhere taking the chance, as many others have, that it will die at a stop sign, a red light, at the store and I won't be able to get back home? I don't think so. Now, I am searching for a way to bypass the entire security system, but as I sit here searching I find my anger growing because honestly, why should I have to? Why doesn't GM just own up to the issue and fix it?

The car won't start and the security light flashes. It seems to be a known problem from what I've seen and GM doesn't seem to give a "hoot" about it.

I have been a faithful Chevrolet customer for more than 11 years. Chevrolet has been in my family for quite some time. My dad owns a Chevy truck. My mom owns a Chevrolet car. I have two Chevrolet vehicles. My sister owns a Chevrolet Tahoe. I had planned to purchase vehicles for my businesses from Chevrolet. I believe (used to believe) in "red, white, and bow tie" as it stands today. I will never recommend or purchase another GM product. I am disappointed to have to go to the lengths I am having to go, to get your company to do the "right" thing, concerning an issue I am having with my vehicle. I suspect that some of you will delete this email. Some will pass it back down, and some won't do anything, but at the end of the day you have to live with decisions that you make (even the small ones). Below is a summary of what has transpired up to Tuesday, July 5th.
I have been having problems with my car skipping for quite some time now. I have had it checked by both hardy Chevrolet in Dallas and Riverside Chevrolet in Rome GA. At the time, I had the car checked, and both places stated that they could not duplicate the skipping. I do not know what that means. At any rate, I continued to drive the vehicle (with confidence from the car service center, from the people who made the car, and have certified mechanics, who all said that nothing was wrong with my car). On Friday, July 1st, the car was skipping, and I called into Onstar, to have them run another diagnostic check on the car (I had also had Onstar run diagnostics about 4 time before this one). Each time, the customer service rep would say, "we have checked all of your systems, and there is nothing showing for your motor, transmission, computer systems, etc". There is no problem. They asked if the car was drivable, and I would answer yes. They would always assure me that they see no problems.
This was the same thing they told me on Friday. On Sunday (07-03-11), I asked my son to go to the store to pick up some items for me. He was able to go down the street, but the car would not accelerate any more. He brought the car back home. I went out to check on the car, and put it into gear to pull it up in the driveway. It went into gear, and I moved it. I also called Onstar again on July 3, to have them run another diagnostics on the car to see what was wrong with it. Yet again, the young man stated they saw nothing wrong with any of the car's system checks, which he specifically named the transmission as one of the systems he checked. I thanked him and stated "okay well, I will just take it to the dealership tomorrow, just to make sure". He reassured me that he just checked my systems and that there was nothing wrong with the car. On Tuesday morning, while I'm preparing to go to work, I put the car in reverse, drove out of the driveway, and put the car in drive.
I got to the bottom of the road, and stopped at the stop sign. From there, the car would not accelerate. It was like it was in neutral. I ended up calling Onstar again for assistance. They called road side assistance, and took my car to the Hardy dealership. Around 8 o' clock, I received a call from Kevin, telling me that they had the car, and asked me what was wrong with it. I told him, and he stated that it may be awhile before they get to it, because it was after the holidays, and they had a lot of cars. I did not expect to hear from him, until later in the day, but he called back at 9:30, and told me that they had checked my car, and that the torque converter was gone, and that comparing the cost, it would be better for me to replace the entire transmission, because the warranty on the torque converter was not as long as the warranty on a new transmission, which would be another 5 years /100,000. He then stated, "I have located a transmission that I can get here on Wednesday, I mean Thursday, and we can start work on it. With labor and parts, it will be $3,000". I was like, "what?" I have a problem with that, because I have brought this car to you several times, before my transmission went out to have you check it, and y'all kept saying you couldn't duplicate it, but all of a sudden, now that is gone, and the warranty is gone. Y'all can find out what is wrong with it within an hour?
He stated they can't explain what makes a transmission go out. It just happens, and it's unfortunate that you just don't have a warranty to cover it. I asked why they could not find this when it was skipping, before he stated skipping could be anything. I asked why they all know what to check. I stated this is wrong. I said, "let me talk to my husband, and see what he thinks. I will call you back". He said okay. I hung up the phone. Later in the day, I called back to try and get some relief about the issue (highly doubting that the dealership would do the right thing, but I called anyway). I spoke with the operator and told her my problem. She transferred me to Mike. I told him the same information I told you, and he stated he would call me back. He did not call me back. Another man (forgot his name) called me back, and told me they checked with Riverside and Hardy, and that they did not have a record of me asking to have the car checked. I told him that was not true. I did have to check for the skipping. He stated skipping could be anything. I told him no. I told them to check the transmission, and they stated they could not get it to duplicate. I told him I was not going to agree to this, and that I needed another number to call to escalate this, because we were not going to agree.
So he gave me a 1-800 to call. I called the number, and got a CSR who looked up my information, and told me that there was nothing in my records showing that I had even had the car checked! There was no records of the Onstar checks. I told him I figured that they would do that, but it did not matter, because I was going to take this as far as I could, because what they are doing, is not right. He said, "let me look a little more". He called both Hardy and Riverside Chevy, and this time, Hardy remembered me asking them to check the skipping, but still stated they were not able to duplicate it. I then told the young man, "look, I worked in finance. When people come to me with a finance problem, I look at the symptoms, and I troubleshoot until I find the issue. These guys were certified Chevrolet mechanics, and a symptom of a bad transmission is skipping, and they did not even bother to check it simply, because they could not duplicate it. That is unacceptable". He then stated that he would escalate the call, to the region people, and they would get back to me in two business days! I have an idea how this is going to turn out. They knew the transmission in this car was bad, and did nothing to replace it.
Since then I have been in contact with Amos, who has not been of any assistance. I have talked with him about five times, and each time, he keeps changing his approach on how he wants to handle the situation, of which, none is a solution for me. It is a solution for GM. The first time we talked, Amos stated that all I needed to get was evidence of maintenance of the car, and I said "what?". He said oil changes, and I then said that all he needs is the oil change, and that would help support that. I maintained the vehicle. I got the list of oil changes, and received a call from him the next day, offering $1,000 owner loyalty credit, toward my next purchase. He wanted me to buy a new car, instead of fixing this one. How was this a help to me, when the $1,000 was not even a drop in the bucket, toward me being stuck with Impala that I would have traded in, and not get the value of what it was worth (besides that, GM does not make Impala SS anymore), so that was not a solution. Then after that, I told him if GM wanted to "help" me, why not offer that same $1,000 towards the repair of the vehicle. He said that GM was not going to do that. So they are not helping me.
I then asked what about the documentation that I was getting for the oil changes. He said (changed his initial request for documentation) that he did not need that. He needed information about the transmission. What I do not appreciate, is that I brought this vehicle to "so called certified mechanics", who "suggested" that I pay to have a transmission flushed, when they also stated they could not find anything wrong with the transmission. This was well before it was due on the maintenance, and well before the vehicle had 127,000 miles on it. Had I never took the vehicle in for the transmission to be checked, or had I not called several times for diagnostic, I would not be emailing you. I would simply pay for the transmission repair, and call it a day. However, I truly know that I have been done a great injustice by this company, and its representatives, and want you to know that this behavior is unacceptable.
What I am asking is reasonable and fair. I did everything I was supposed to do, to avoid this issue. It is amazing to me that every time I took the vehicle to be looked at, that Chevrolet could not duplicate the skipping (one time, they kept it for 3 days), but as soon as it goes completely out (over the 100,000 miles), they find it within an hour. I am requesting that Chevrolet/GM honor the power train warranty that my car was under, when my transmission initially started skipping. I am asking that you replace the transmission at no cost to me. I do not feel that this request is unreasonable, and I think it is more than fair. Of course, you are in control of how this situation will turn out. I can either take what you offer or not, however, I expect that Chevrolet/GM will do what is fair, ethical, right, and appropriate for this situation.
I own a 2009 Chevy Impala. I have had this car for less than 2 years. I began having oil leak problems on Dec. 26, 2010. I have had 2 intake manifold gaskets, a ring cleaning and new valve guides. I am currently on my 5th oil consumption test, and with no results. There is no visible leak and they can't find where it's leaking.
I have contacted GM to no avail. GM told me that after the 3rd oil consumption test, I wouldn't have to do anymore oil consumption tests. Yet, I'm on my 5th one. They tell me everytime that they are pretty sure this will fix the problem. It has not. I lose at least 1qt of oil in 1000 miles with long distance driving. When they did the ring cleaner, they said my car should have a smell for a couple days. It has been almost 2000 miles and it still smells horrible.
GM says they will not compensate me for my aggravation until the problem is resolved. Yet over a year later, the car still has an oil leak, and there's no end in sight. It takes me approximately 40 minutes to go to the Chevy dealer and then I'm there for at least an hour, and then another 40 minutes going back home. I had a Dodge Stratus, and had a lot of problems. I traded it for my Chevy Malibu, which I loved! Traded it for a Dodge Avenger and hated it! So many problems, and so little time. So I traded it for this Impala, and I can say with most certainty, that I will not be purchasing a Chevy again for a long time! I am disgusted with GM's answers. They say because there's no problems with this engine, It can't just be changed for a new engine.

My car will just not start, 2004 Impala, after the passkey codes. The dealer said to bring it in. Wrong, it's a problem GM is just ignoring. Well GM, you got a nerve to just ignore all of this. What about the great American support? Oh that's to make you rich. Well you don't care so. There will be a fresh approach to this with Facebook or Twitter as you just don't care. Customer service? Non-existent. GM, you know the problem and all it will take is time. When a life is lost, maybe you will wake up. When your uppers get hurt in your pocket.

I bought this car used. My husband and I were excited to have a newer car, but I am regretting my decision to trade in my 2005 Dodge Neon. That little car never did me wrong. My Impala uses gas like you would not believe. Every time I take it in to have to oil changed, they tell me it is off the dipstick it is so low. How is it that the car is using that much oil in a 3,000 mile period?
I noticed that someone else had complained of the mildew smell as well. I thought that I was going nuts! We purchased this car in the winter months of last year and the heater worked fine. This year, it only works once the car is warmed up and then only when you are moving. If you stop at a light, get ready to get cold! When the car is warm enough for the heater to start working, you will smell a strong mildew scent. This is not healthy for me or my family to be dealing with, but I have no other options at this point. I recently started hearing a howling/grinding noise in the front passenger wheel.
I am praying that it is not going to cost me an arm and a leg to get it straightened out, but I have a feeling it will. I am disappointed with this car overall. I wish that I had stuck with Dodge.

No matter the blower mode selected there is simply no heated air being diverted to the front occupants' feet. The defroster works fine. However, after selecting a mode to put heat on your feet the air sounds like it's being diverted directly into the instrumental panel. I don't get it. No matter which "feet" mode you select you get no "heat on the feet".

I have a 2012 Impala. The heating system does not get the job done in this climate (gets cold up here). The rear seats get next to no heat from the small duct under the front seats. There is not enough force of air coming out to feel any heat at my feet. The air that is directed out to the driver's feet is also bad. The plastic duct is too short to get the job done. It appears to me that some engineer decided to save a penny or two on plastic and not bring the air out to the driver's side of the console and direct some of the air back as done on the passenger side front. There is more air going up under the dash that any other area of the car. Remember, guys, heat rises. Put it on the floor where it belongs. I can do a better job with a piece of cardboard that you have done with all the tech equipment. I have been to the dealer and they have looked it over and said that everything is in the proper place, including the wire bundle under the driver's seat.
Let me know when I can take it in and have something done to correct this problem. I can't take any guest out with this car when it is cold. I froze them the other night. My Toyota was a hell of a lot better than this. I asked the dealer if I could have my Toyota back to get through the winter. Save the customer some money and don't install the OnStar unless they want it. I personally think there are already too many noses in my business. This thing is only going to cost me money and I will want to remove it. Too much junk.
I purchased a 2004 Chevy Impala with 3.8 engine at a car auction on March 2011. My friend is experienced with cars so felt okay purchasing a vehicle here. Later I noticed it was leaking coolant. Read the manual and purchased Dex Cool. He tightened the valve on the front right passenger side, but there still seemed to be a slight drip. Now the coldest day of the year, I all of a sudden had no heat. He told me to purchase antifreeze, which I did at the nearest GM dealer. They even put it in for me. No word that this is probably what caused the problem in the first place. Sent me out and the car was giving off some heat. The next day, no heat again. When I again added more coolant, there was still was no heat.
My boyfriend checked the small things, replaced gasket on the water pump, but it was still leaking and he couldn't see where the leak was coming from. So then he had my son-in-law remove the power steering reservoir. I think that was what it is called. But in doing so he broke the little "nipple" on this black reservoir, so now we need to get that. Still could not see where the leak is happening. One person suggested it is the head gasket. Before I start taking it to a shop I would like to get an idea of what cost and what it is that could be wrong.
The passlock won't work and had electrical problems. The car won't start. General Motors should recall.

My 2003 Impala has the same security bypass problem, as everyone else. The car won't start, and the security light comes on. I spent almost $1,000 to get it fixed, less than year later, having the same problem. I searched the internet, and the same problem is listed on many websites. It's Chevy's stupid passkey system. I love my car, but the not starting at random, really sucks. Chevy should fix their faulty system.

I have a 2001 Chevy Impala. Security light is coming on and don't let the car start. It started about 2 years ago, and it happened a couple of times. Now, it is happening everyday.

I have to replace injectors on my car. I've had my power steering recall done before school started and within a month my car has the worse squealing sounds. I don't have time to keep dropping my car off at a dealership because I go to school in the morning and get home when they're closed. Overall, being that my car is a 06 with 170+k miles, I'm so proud of my baby. But I have an issue with knocking in my dash. I've been told it's the actuator and after seeing as many complaints about it and the mechanic knew exactly what I was talking about before I could let him hear it, I don't think this is a consumer's issue and should be a recall of some sort. I think I have gotten lucky with my car but it is a shame I see so many people with even brand new Impala's and have more problems than I.

I own a 2001 Chevy Impala, and for the past few months my Impala shuts down at any given moment. This has happened numerous times and while my 2 children were in the car. My car would also start then shut down and will also not start at all and have a security light on and will not start for about 15mins. I have brought it to a certified GM dealer to inspect and they are not sure why the car does this, but I know this is a problem with numerous GM car models from 1999 to 2005. I love my Impala and just wish GM would recall this and fix this problem before it leads to a death. Please help to get this problem resolved so that I may drive my car without worrying about taking my kids in the car.

When driving our 2008 Impala 2LT in wet conditions, it will lose the power steering and be exceedingly hard to steer. It will eventually correct itself but not until you have had to battle it. There are numerous complaints on-line about this particular problem and I found an owner of a 2008 Impala LTZ who said he was eventually able to find out there is a problem with a mis-machined harmonic balancer. When he had that replaced, there seems to be no more problems. Others made the same claim about that fixing it.
We have called our Chevy dealership and they claim they have absolutely no knowledge of there being a problem like this. We are taking the car in with copies of all the complaints we have found. There was also the claim there is a bulletin listed in the Chevy database that describes this very problem. We are hoping that by getting the harmonic balancer replaced, it will solve our problem. We also had the problem of excessive tire wear that wore out the inside and outside tread on our tires. They did have a fix for that and once that was completed we haven't had any more problems with that. The car has about 68,000 miles on it and had 2 serious problems with it so we are not real happy about that.

I have had all kinds of problems with my 2006 Chevy Impala SS. All the way from batteries going bad, to severe oil consumption, which I have been told is within the limits for Chevy. It uses 2-3 quarts per 3,000 miles, engine revs up while driving at a steady speed, tire monitor systems, defective wheels, water pump, steering hoses, etc.

2002 Chevrolet Monte Carlo engine intermittently cuts off when come to semi-stop and complete stop. Very frustrating!

I bought my 2007 Impala LTZ in 2009 for nearly $16,999 in cash! I fell in love immediately but it changed fast. I was pulled over after a few hours of driving it because it was sold to me without a working tail light. After 4 months, I took the car back to the Harold's Chevrolet, where I bought it, due to shaking in the back end. I found out that the back axle was bent and it had been like that for a while as I was told. The cost to repair was nearly $500 to repair.
Soon after, a gas cap had to be replaced under warranty. In January of 2010, I had to replace 4 tires, and brakes and rotors. In June of 2011, I noticed my transmission was jerking, I took it back to the dealership where a diagnosis test was done but they found nothing wrong. I called several times because it was getting worse and their only solution was to leave my car with them to drive around for a week. However, being a full time student, worker, and mom made that impossible. I was waiting to have the money for the rental car.
In late December, 2011, I took the car back for an oil change and they, of course, came back with a large list of problems. I had to replace tail light for $273.94, replace coolant overflow bottle for $103.99, replace outer tie rod $166.93, replace right and left rear hub for free, 4 wheel alignment $89.95. I then asked about the transmission and was told that the power train warranty expired in August, but if the transmission drops they would take care of it. But I bet they wouldn't!
I was so mad that I didn't look at my bill and realized that they put $40 windshield wiper blades on my car without asking or telling me! Literally 2 weeks later, my check engine light comes on. I called Harolds again and was told that if the light isn't blinking, it's probably nothing, and just try twisting the gas cap.
I took it to Advance Auto to have their diagnosis done, its free rather than the 80$, and I was told that the oil pressure is low. I contacted GM and have an appointment on Monday to find out if the oil pump is out. GM will be contacting me on Monday and I am praying they will be able to help towards the cost of its repair!
I realize I was ripped off in the beginning, since I was only 19 years old when the car was purchased. I bought a 2007 Impala LTZ with 50,000 miles for $16,999 but I'm not a fool. Several others have had the same problem with the same year and model. I will get rid of this car and never buy another GM car again if they don't fix this mistake!

2006 Chevy Impala. I was ecstatic being a 50+year old woman and purchasing her first car although used, I thought I was buying a trustworthy car. I did all the right things I thought. I had it checked out by my husband and a mechanic. All was great for the first 2 months when I had to have rotors replaced. Okay the car was 3 years old. Then had to be replaced again 3 months later. Ugh! Okay since then general maintenance until Dec 2010 when rear hub and bearings started sounding like a fog horn so replaced it. Then January 2011, the other rear went out. Since that time I have had to replace both 3 times. Surely this is a problem that should be fixed only once. Anyone else finding this issue or have suggestions on what to do next.

I have a 2009 Impala, I've only had 4 months. Well, since I have had the car, I have replace the tires due to premature tire tread wearing down, I had to replace the battery, the brakes and rotors had to be done all the way around, and now my traction is acting up. I'm on the freeway and my traction service light comes on and on top of that a warning light that comes on and states engine power is shutting down, literally my car slows down and I can't accelerate while on the freeway.
Its putting and engine sounding like rods blown and it's going to explode and then I make to get over, so I won't be hit at a high rate of speed due to the car issues, gets over just in time to get to side on expressway and engine shut down, try to start it and it say throttle has been disabled. This was a very scary experience and very dangerous and I think GM needs to recall these cars before someone gets killed.

I purchased a 2007 Impala with OnStar. I parked the car for 5 days, while out of town. When I tried to get in I found the remote door lock control did not function. After I opened the door, I put the Key in and the Battery was dead. I had replaced it in May and it was September. Had the battery jump started. Received OnStar e-mail saying there was a problem with the OnStar. I pressed the OnStar Button and asked for system check. I was informed the OnStar battery was bad. I went to GM dealer, battery was replaced $222.12 cost.
Had OnStar Check System and Was told all is okay. I met up with young man who informed me he had an accident with his GM SUV and all air bag came out. Three small children in the back had no OnStar Alert. He found out that the OnStar battery was bad, and it also discharged his car battery. The vehicle was 2 years old, when he bought it before, OnStar offered to give him 2 months service free. OnStar informed me that it was not there problem that the battery was dead. They charged me 4 months for a system that would not function in an accident. Is this not product liability?

I bought my 03 Impala from Van Devere Chevy here in Akron, Ohio. I've had it just a few days over a month. Within 24 hours, my ABS and traction system went out. The following day, my keyless entry quit working. I called and emailed as soon as the problems began with the ABS and keyless entry. I then, before taking it back to be looked at, took it to another mechanic who told me I was also leaking a ton a of antifreeze, had a bad front right wheel bearing and axle, temps wasn't registering correctly, and had a possible heater core leak.
I made two lists of problems--one from me, one from the mechanic--and handed them both over to the dealership. It took seven days for them to even tell me what they were fixing on my car. I got my car back, and lo and behold, had several of the same problems. Temps still not registering correctly, puddle of water on the floor, and within two days of pick up, again my keyless entry quit working. So two weeks after buying it, it was back in the shop for a second time. Now they told me I had a windshield leak, the drainage pipes to the sunroof were leaking, and I needed a new remote for the keyless entry. They continue to tell me there is absolutely nothing wrong with the front axle or wheel bearing, that I am "hearing tire noise due to having semi aggressive tires on the car". Yet there is a loud noise--not from tires--coming from the front end, and also a clunking noise when I turn the steering wheel, which they told me was "completely normal".
Apparently, they also think that me smelling antifreeze so bad to the point I almost had to pull over is no big deal either. And funny enough, I finally get my car on the freeway and up to 70 mph, only to nearly lose control of it for some unknown reason because its was dangerously swaying back and forth. I had to slow to 50 to continue safely.

I leased then purchased a 2007 Chevy Impala. I have had problems with the electrical system (the radio will not come on at all or the speakers will go out intermittently), tires wearing prematurely, tire light staying on constantly and the car was poorly sealed (there is a mildew smell in the vehicle, but no windows have been left down while it is raining).
The car is no longer under warranty, so any repairs have to paid for out of pocket. When the car was under warranty, the dealership did not want to look at the electrical system in my vehicle on two separate occasions. I would have needed a loaner and they were not willing to give me one because I live in the city. (I have purchased three new vehicles and none of them were stolen or tampered with). The front end ball joints wore out and had to be replaced when I had about 50,000 on the car. I was told this is what caused the premature wear on the tires.
At about 75,000, I noticed a mildew smell when I got into my vehicle one morning. I seem to smell it whenever there is a lot of moisture outside. This car has poorly manufactured parts and the electrical system is a piece of crap. I believe GM knows of these problems and just decided to do nothing about it because no one has been seriously hurt. I have always purchased Chevy's and am disappointed they would put a vehicle like this on the road. Both of my parents worked and retired from GM. This makes me angry that I have been loyal to the brand, but the brand is not loyal to me.

I have the 2006 Impala and have had nothing but problems with it. I have contacted GM directly and they are not standing by their product. It's time to do something about this lemon. GM is not standing up for their product and it is blatantly obvious why they no longer make this car as of 2010. I have had mine in the shop over 20 times, aside from routine oil changes, and I only have 50k on it! The engine is leaking oil and antifreeze, and I have already had the gaskets and seals replaced, rack and pinion, steering column and shaft, thermostat twice, sway bar, cracked rim, rear defrost, and so much more. I've spent more time in the shop than on the road.
My dealership keeps saying that the clamp on the hoses come loose, but are not admitting that there is an intake manifold issue. They put stop leak tablets in the reservoir, fill it up, and send me on my way. GM is willing to admit my inconvenience but not do anything about it. They offered me a managerial rebate ($1,500) towards the purchase of another new car. That is an insult. It will cost me another $7,000 or more just to get an entry level plain model. That is if I can sell the one I have now. Why aren't they being made to stand behind their products? They have gone downhill since their bankruptcy. I will never buy another GM product after the way I have been treated.

I bought a 2005 Impala about one and a half years ago. It was the biggest mistake of my life. I have been so pro-GM for the past 9 years of driving. I will never, ever, buy another GM car after owning this piece. There are so many safety issues with these cars. It is insane, that GM not only neglects helping it's customers, but continues to produce these cars.
I have had to put more money into repairing my Impala, than my car I take to the track. My race car is more reliable than my daily driver. I don't feel safe putting my daughter in this heap. I have, so far, had to replace all 4 wheel bearings, due to ABS failure (It didn't solve the problem). Lights are still on, and continues to malfunction. Mechanics were unable to find the problem, and claim that they see these symptoms a lot in GM cars.
I have, replaced the water pump twice now, replaced the intake manifold gasket, had issues with my rear brakes and rotors wearing unevenly, causing a brake light to light up, replaced the fuel pressure regulator, had steering, transmission, and security issues, and now a head gasket needs to be replaced.
The car has 97,000 miles on it. I could see if this car was a lemon, or a random mistake in production, but the fact that there are complaints, after complaints, about the exact same problems, on the exact same make and model, is more than enough proof. I hope those reading this, along with the other complaints, would reconsider buying GM products. Save yourself from the headache, and the expenses, and just buy a different brand. Own up to your mistakes GM. Never again, will I make this choice in cars.
Currently car-less, after dumping more, and more money into a car that clearly will never run right. I am never buying from GM again. It is not even safe enough, to ride my daughter in. It is a nightmare and a joke of a car company.

My 2007 Impala shows the following warnings daily: Turn AC off and Engine Hot (though the AC unit isn't on). These will be on for 2 minutes and goes off then it will show Engine Overheating and then Turn Engine Off. These will be on for 2 minutes and goes off. Then it will again show Traction Control (it forces car to slow down) and then the warning goes off after 2 to 3 minutes. It will also show Oil Pressure Low and Engine Hot then the warning doesn't go off. I had just my oil changed and there oil is in the car.

I bought a 2008 Impala on 7/20/11. I returned the car on 8/2/11 to inquire about the door and mirror. Service person stated, "well, it is a used car". They reluctantly brought the car in. They said they cannot help me with the mirror. That is very disappointing. I am bringing the car back again tomorrow, 11/7/11 and I am hoping this time they will really fix the door and paint the side mirror.

I purchased a 2008 Impala LTZ with 45000 miles on it. I also got the Vehicle One extended warranty. Recently, the engine started overheating when driving more than 10 miles per hour or just on idle. Speed up, heat up; slow down or stop then heat down. My mechanic said it needs a special part and put it in backorder. I have been waiting for 4 weeks for that part. He said he thought there was a recall on the radiator part needed that's why I have not received anything.
Vehicle One only allows up to 6 days for a rental car. What am I supposed to do with no car for 3 weeks? I cannot afford to rent one this long and I just graduated from college and still trying to find a job. I can't believe GM is charging for this part. This it totally unacceptable, and after buying 3 Impalas in the past, this will be the last one!

I have a 2009 Chevy Impala. I bought it new. Before it hit 5000 miles, I had it into service for engine oil leaks.
At 20k miles the front tires wore down prematurely, despite perfect alignment. I had to buy new ones - expensive Michelins that are also wearing down prematurely. It is a car problem and not tire problem as what Chevy claims. I've had the molding fall apart on my front passenger leather seat yet nobody ever sits there - it's a commuter car!. The sensor in my gas tank went bad and had to replace it. There are minor other problems, but then the transmission went bad at 37000 miles, it had to be rebuilt.
It was covered by warranty but why would it break in the first place? Now my back door locks won't open with the remote and my rear passenger window has a leak. At 40,000 miles.
I am getting rid of this car ASAP and despite the $2500 offered by GM to help me out of it, I will never, never, never, ever buy another of their cars. I've only ever had leases before, and they were Chrysler, and never ever had something break. This car was a dud and it seems I'm not alone in my trouble with Chevy.

GM has a big problem with their Passlock II security system. Multiple models are affected and they will not recall these cars. I have a 2003 Impala and I have to wait for 10 minutes to start the car 4 to 5 times a week.

There is a recall on the 01 Chevy Impala engine compartment. The dealer fixed the problem and performed an inspection on the vehicle. I reached out to GM and I was told that due to the mileage, they can't assist me with the problem. General Motor is aware of the issue but since there is no recall, they will not budge. I was told that the plastic intake gasket parts are no good. Something needs to be done about this.

I have had a 2007 Chevy Impala that I have had to replace 4 sets of tires, 3 front end alignments, 3 sets of brakes and rotors, the sensors on the tires never work all the time and the engine light stays on annoyingly so all the time. The mechanic told me it's a faulty gas cap no fixing on the light issue and the tire sensors are all new, and the computer just won't recognize them. I want to know if there is a class action suit about the tire wearing and alignment issues as I now am being told I have to have a ball joint, possibly, and wheel bearing replaced. The front tires is 6 months old and are wearing weird again.

I have a 2006 Chevy Impala and have several problems with the traction control. I have had both hubs replaced and the electronic brake module, and still, the traction control is coming on when there is no need to. It happens a lot when I'm turning left or right. The dealership has no answers for me but wants to take more money, and I'm not a money tree. I have already spent over $2,000.00 trying to fix this problem, and now, the gas gauge isn't working. I have read up on both of these issues and it seems to me that there are a lot of people having the same problems with this year of car. Why wouldn't Chevy want to recall when they have so many complaints?
I called GM about the problems with 2006 Impala. They didn't give any help. I am having transmission problems; water pump had to be replaced on the 1st week that I had it; the tie had to be replaced, and etc. It's too much to name. I am to the point of just getting another car and giving this one back to the dealership.
My ram didn't have all of these problems and I bought that, used, in 2010. I bought a 2006 Chevy Impala and the racking pinion had a problem, then the water pump, then the light for the tires stays on, and now, some sensor light and the tracker light stay on. My warranty has expired, and I have been putting lots of money in this car, but the problems go on and on. I have put too much money in this car. I am the only means of support, and I've just about had it with this lemon of a car. It's scary that a car can suck up too much money in so little time.

We bought a 2005 Impala, new. It now has 26,000 miles on it and has lots of problems with the steering. The first thing we had was lower steering column repairs and this was after the years' warranty was gone. Just this year, at less than 26000 miles, we had to replace the rack and pinion on the car. It is never driven hard as both adult drivers are over 60. As you can see by the milage, it is not driven much. Lately, I have been hearing the same popping sound during turning that I began to hear when the lower steering column started giving problems, so I expected it to have that to be repaired again. What is it with these cars that they have so many problems especially when it has so low mileage? Now when it rains, the carpet on the passenger side in front is getting wet so I expect that I have a windshield seal problem.

I have a 2002 Chevy Impala and have several problems with the traction control. I have had both hubs replaced and electronic brake module, and still the traction control is coming on when there is no need to. It happens a lot when I'm turning left or right. The dealership has no answers for me but wants to take more money, and I'm not a money tree. I have already spent over $2000.00 trying to fix this problem and now, the gas gauge isn't working, which I have read up on both of these issues and it seems to me there is a lot of people having the same problems with this year of car. Why wouldn't Chevy want to recall when they have so many complaints?

I have a 2000 Chevy Impala 3.4 Liter POC. Once again, I have been in the repair shop six times between 2010 and 2011. I've had to replace my water pump, heads, intake gaskets, radiator and much more. I don't know how GM can get away with this. DexCool is the worst product ever made. I would definitely like to find out how to sue DexCool, GM again.

I bought a 2006 Impala in January of 2007. Having owned 3 Pontiacs that I loved, I was determined to buy a GM product. The size of the car is great, I love how everything is laid out in the car. However, there are very few mechanical parts on this car that I have not replaced. I have paid almost the same amount in repairs that the car cost when I bought it. From tire pressure sensors that won't last, to water pumps, you name it and it has stopped working on this vehicle. The sad thing is to read all of these issues and see other people having the exact same problems and then have GM tell you it's normal wear and tear. I've owned several cars. This is not normal. GM, get some pride back in your vehicles. Own up to your mistakes and do some recalls. If it's defective, replace or repair it. A 5 year old car that has been taken cared of should not be in the shape my car is in now.

I bought a used 2008 Impala with 16,000 miles on it. I wish I would have researched cars and looked on several sites before my purchase. First issue is the windshield wiper sprayer went out. Second issue, the transmission started jerking when stopping and going at lights. It just seems to be intermittent, some days worse than others, sometimes doesn't seem to happen and others all day long. Then, almost exactly at 100,000 miles, after warranty, the fuel pump went out (800 miles later). Now another check engine light went out. My husband says it has something to do with emissions and I can still drive it. Now, just this morning, on my way to work, while driving through a 20mph school zone, a message and bell came on that said engine - "power is reduced" - and it was. I pulled over, turned it off and restarted and had power again.

2002 Chevrolet Impala LS has given me many problems. They are as follows:
1. The fuel pressure regulator on the fuel rail had a ruptured diaphragm and was allowing raw gas to be sucked into the vacuum lines. The engine would stall and gas smell was prevalent. The vehicles has 36,500 miles and not covered under warranty. It cost me $75.00 for the part and I installed it.
2. The catalytic converter plugged up causing loss of power. After replacing the catalytic converter myself, I found out about the extended coverage of the defective catalytic converter and was reimbursed by Chevrolet.
3. At about 80,000 miles, my miles per gallon went down. I noticed that I had no overdrive gear (4th gear). After extensive research, I found out that the 4th clutch and hub in the 4T65E hydramatic transmission was not heat treated for several model years and that the splines eventually strip off the end of the shaft. I replaced the 4th hub and clutch along with new solenoids and a special updated valve in valve body myself. I spent $700.00 in parts and tools, and it took me two days, not including the research. The trans shop wanted $2,200.
3. The engine would not warm up in cold weather. I replaced the engine coolant thermostat as it was stuck open.
4. The front brake rotors warp easy and should be replaced with premium rotors that are thicker.
5. The alloy wheels corrode where the lead wheel weights were installed by the factory. They were supposed to use coated wheel weights. A new wheel cost over $200 with shipping. The rim leaks caused by corrosion are a problem.
6. The heated driver's seat quit working. The wiring pulls away when kneeling on the seat causing a malfunction.
7. There was oil leaking onto the top of the engine that was caused by improperly torqued plastic manifold bolts. I replaced the upper and lower manifold gaskets and saw no problem with the old gaskets. I tightened the manifold bolts slightly beyond specifications. No leaks as of yet.
8. The exhaust resonator rusted out at weld seam. The rest of the exhaust system is still solid at 103,500 miles. The catalytic converter pipe had been replaced 20,000 miles earlier.
9. The O2 sensors were replaced. They were causing idle to increase and decrease.
10. One of the horns quit working. I have not replaced it. It quit working at about 60,000 miles.
11. While under car, I noticed the rusty hydraulic brake lines. Why are manufactures still using steel hydraulic brake lines that rust away causing loss of braking?
12. Another new problem is coming on. When pressing radio button to customize settings on the RDS type radio, it won't work at times. At times, the A/C won't turn on. At times, the engine cooling fans won't turn on. At times, the automatic door locks won't unlock or lock when moving shifter. I am suspicious of faulty BCM module.

After nine long months of struggling to get to and from work, I was finally able to purchase a car.
In February of 2009, I purchased a 2007 Chevy Impala. Very proud moment for myself and my two children. Probably eight months into our new purchase, passenger side window was let down and I was unable to let it back up.
Car was taken to Chevy dealership and they beat the crap out of my door, enabling to get it back up. Not to mention that it was raining and I had to drive to them. They didn't charge me for this quick fix but they told me the part that I needed for the door was gonna be 19 bucks, but that doesn't include labor. So I had to threaten people not to touch my window.
Soon thereafter, I began having problems with my car making a clicking sound when I went to start the car. It would start and I could only drive to one, maybe two places before it wouldn't start again. I have been stranded with my kids way more than I care to count.
I've taken this care to several mechanics who I've had to pay to make a diagnosis only to keep having the same problem. I've had the starter replaced, problem still not fixed. I've been told several things it could be. I'm sick and tired of playing the guessing game with this car. I've had my battery replaced only to find out that the battery was good. I've had to leave my car overnight in a store parking lot in order to let it rest and hope that it restarts upon return, which it did.
I'm limited to where I can go. I work for 12 hours then home--only. Store then home. I go where my car can sit for a while so I can have a chance going somewhere else. Right now, I'm being told that there are problems with the computer, not communication with some part of the car that starts. I know this is gonna cost an arm and a leg and maybe my firstborn child.
I was stranded yesterday and called to get a tow. They heard my children and basically told me to call someone to come get us because they couldn't accommodate children who require a car seat.
**! I am at my wit's end with this car. I'm tired of being stranded, I'm tired of paying for a car that I can't drive. I'm tired of not knowing what is wrong with this car. Had I known I was gonna go through all of this hassle, I would have gotten a foreign car.

My 2006 Impala had transmission problems. At 32k miles, the transmission went out. Chevy went ahead and replaced the transmission. At 64k, the transmission went out again. They would not replace it for free. I had to pay a $500 deductible. I'm now at 82k. I need to replace the front wheel bearings. And I'm dreading to hit the 96k mark because of my transmission!

This is not a complaint against the dealership because they were great. I just wanted to make a comment to Chevrolet company because I have a 2011 Impala, which I like very much. However, the headrest that is in the middle of the backseat causes a blind spot from seeing clearly out the back window. What I want to know is how can I get it out of there with no cost to me? It's very dangerous because you don't get a full view out of the back window. I travel a lot and I don't like to rely on my side mirrors.

The passlock security system has been locking the 2004 Chevy Impala ignition system off. It will start after a series of waiting. But how long will this continue until it doesn't start at all? My family has been stranded for hours waiting for the system to 're-learn'. There is no reason for a vehicle to have a system like this only to put families in jeopardy.
So far, it is emotionally exhausting when a car won't start and your family is stranded just because of a factory security system forced on buyers. This is a major safety issue. The security system is actually working against the car owners and not the other way around. Read Impala forums or any other related sites under GM Passlock issues and you'll know that there are many of us.

We own a 2008 Chevrolet Impala. Since the spring of 2010, the back doors would not unlock or lock with the auto key. The driver's door also does this now. Our Chevrolet dealer went out of business, so it took me several months to call one. They said it would cost at least $175.00 to look on the doors. I couldn't do that. I sent an email complaint to Chevrolet in August 2011. They had me take the car to the authorized dealership to have an analysis done. We do not have a warranty on the car so we paid for the process.
Chevrolet had a District Specialist call my wife and discuss what was wrong and what the dealership found. They then called the dealership and called my wife back. They said the car didn't have a warranty and had too many miles on it. She explained to them that the miles had nothing to do with a defective part. The dealership said this was a common problem. They told her there have been no complaints on this car (meaning an Impala) and they would not make an exception to this (even though they can), so therefore they would not cover the expense. They would make a note that we disagreed with their decision.
Our back doors have to be manually opened all the time and the driver's door when it decides not to work. This is a defective part. We did not cause the problem. We are filing a complaint with them and expected assistance. This can be a safety issue. I don't see why it should be the judgment of one person. How do they know without issuing a nationwide request for this problem to be sent in?

My rear driver's side car door, on my 2008 Impala, broke even though the car is used only by me and I rarely used the back doors. I believe it is due to faulty parts. Chevrolet tried to charge me $323.00 to fix the lock because they said that the car had too many miles on it. I disagreed because mileage has nothing to do with door locks, especially unused door locks.
I feel the company is at fault for installing poor parts on their cars and they shouldn't consider mileage a factor on a part of a car that has nothing to do with miles. And now I'm stuck with a car, where I can't even use the back seat unless I crawl through the other side and manually unlock the door. That's unacceptable for a newer, mid-priced car!

I purchased a used 2004 Chevy Impala in 2005. It had 20,000 miles v6, loaded. I LOVE it! After a couple of years, it just started falling apart. A lot of it is electrical. My windows, I have replaced the switch 3 times; I then realized it was in my wiring and not my switch. Therefore, I can't roll my windows down at all. Next, sludge in radiator made my car run hot. I was out of town, 2 hours away from home by myself in a big city. I am a female and it was right at sunset. I was so terrified I didn't know anyone in that city. My lights won't go off (ABS Light and Traction Light). My heater went out shortly after I bought it. The windshield wipers quit working as I was driving down the road in a bad storm.
Some screw kept coming out and therefore they wouldn't move back & forth. Speedometer and gas gauge both quit working. My CD player totally quit and would try and eat the CDs. The cigarette lighter at the back came out of the hole and detached. If you press the brakes in too hard, it makes a funny noise and does this gripping thing. It acted like you're about to lose brakes. Rear view mirror fell down for no reason, nothing was hanging from it. About every 2-3 days, my low tire pressure light comes on. The serpentine belt broke causing the car to lock up as I was driving down the road. The little wheels that turn the belt, I had to replace one and then a few days later, had to replace the same one.
I LOVE my car. I really do, but I hate the fact that all these things keep happening. There have been even more than this, I just don't have all paperwork in front of me. I think my car is beautiful and very spacious, it just doesn't work like a car should and **. Everyone I know with an Impala 01-07 has had electrical problems and windshield-wiper problems. It's really ridiculous. They need to make more recalls to fix their wrongs and make them right.

I have a 2007 Chevy Impala. Vibration in wheel, sensor light was on for tire, backlight in trunk hanging freely, stalling, engine rev up when pulling out, noise thumping when coming to a complete stop, and all other problems that the 2007 Impala Owners are having my car is having the same problems if not more. No one seems to know how to fix them.

I have a 2005 Chevy Impala that constantly has an issue with starting. For some unknown reason, the security notification will come on and then I will go into a store or a gas station and when I come back, my car will not start.
I have read hundreds of e-mails online about people having the same problems with their Impalas. There are quotes from $500 to $1,000 to fix it and then the so-called fix still doesn't fix the problem. This is not only frustrating, but shame on GM for not addressing this problem and making it a "recall" item, or at least providing some kind of compensation or cheap fix!
So many people are having the same problem and none of us have the money to keep trying to fix a problem that no one really knows how to fix, why it happens, or even how to prevent it from happening. I am so mad about this and just feel totally helpless.
Thanks a lot GM for nothing. You received your bail out when needed. It's time to help bail out the rest of us from an unreliable car!

I've owned a 2004 Chevrolet Impala for a few years, and I paid $18,000 for it (used)! I'm having several different problems with this car. Last year my check engine light came on; it was nearing inspection time, so while it was no longer under warranty, I took it to Firestone. After having a diagnostic test performed numerous trips back and several parts replaced to the amount of $1500, I assumed the car was fixed.
After driving 100 miles, I looked down and my check engine light is back on! What the **! They run another diagnostic test, and told me this time that it is something completely different! So, not having any more funds to get it fixed, the guy told me that he will reset the light, and if I can drive for another 100 miles without it coming back on, he will do the inspection for me. So, I drove it for a few days, and when I hit 100 miles, I went back and he inspected it. He gave me a sticker, and I was driving down the street ten minutes later, and it was back on! Needless to say it was a year later, and I am still driving it with the check engine light on. It is because I am a single mom, and I paid for it with my taxes. I can't get it fixed or inspected until tax time again!
I am also having serious problems with my transmission slipping. Although I had over 150,000 miles on my car, I've read that these problems are very common with the Impala. Just recently my directional and my hazards have stopped working, as well as my passenger side window! Yesterday, I was leaving for work, and my car would not start. The radio came on, and the lights, but it was completely dead! My son jumped it and thinking maybe I had left a light on or something, but nothing was on! I also have a security light that comes on several times for no apparent reason! By the way, did I mentioned I have to take the key out and turn it around several times before it will turn to start the car? Does anyone else have a rear bumper that fills up with water every time it rains? I hate my car! Thanks for letting me vent.

My 2003 Chevy Impala ignition switch fails every 2-3 years. This part is faulty and should be recalled.

Own & bought 2002 Impala "new" have had nothing but problems with said model. Have taken the car in numerous times for an ongoing problem. Besides a couple of recalls ( this ones is persistent ) and has not been fixed. Yet I keep shelling out big time money, and the problem remains. Car fails to start (security light) and panel light indicator comes on..will not do anything. You wait 10min or so..& presto it starts like nothing is wrong..I'm at the end of my rope with this car. G.M. should own-up to this problem and issue out a recall.. there is numerous cars out there with the same problem & complaint.. I will never buy G.M. again!!!

I have a 2002 Chevy Impala that I bought 3 years ago. Sometimes it won't start, I have to wait 10 to 15 minutes before it would start. It almost always does this to my wife as she drives it the most. She gets mad at me for a defect that Chevy will not fix. According to all the others that have the same problem I am not alone. Please fix this problem or it's back to Ford we go.

My wife primarily drives our 2002 Chevrolet Impala, which has over 100,000 miles. Sometimes the Chevrolet Impala will not start and has even stalled while driving. Of course, when the car stalls while driving, my wife is suddenly left driving a car down the highway without power steering or brakes. But the security light on the dashboard is 'on'.
This well-known and dangerous issue is due to the well-known and reported problems of the General Motors passlock problem. This is due to the General Motors security module and a flaw in its design. Yet General Motors has not even reported this issue publicly to my knowledge.

I got a 2000 Chevy Impala 3.4l from a family member about a month back. It was running fine. Now sometimes when I go to turn the key, absolutely nothing happens. Nothing. And then ten minutes later, it will start again. Every once in a while, the "SECURITY" light will come on when I'm driving and I have to shut it off and turn it back on to go away.

I purchased a new 2006 Impala SS and I have had nothing but issues within the first year, including brakes--and the oil needs replenishing way too often! It also has an abnormal tire ware! Sometimes, the car would lurch forward from a stop! What a horrible transmission shift! I had replaced the battery several times. And now, the CD is no longer working! Wow! I loved this car when I saw it, but now, I've got nothing but headaches!

No matter how many times I take my vehicle in, they say I have no issue. The vehicle lurches forward as if I was rear-ended when moving from a stop after it slowly accelerates. This is a known issue apparently because you see complaints everywhere of the same issues, even on your website. This is a safety issue and should be covered by GM, as this should not be happening on their vehicles. Mine is an 2007 Impala SS with 4,5000 miles on it and all they can say is that they can't find anything wrong. Is it going to take accidents from this to get anything fixed? This is ridiculous that nobody will help the owners of these vehicles get a resolution. It isn't something we all made up. We want a safe vehicle to drive.

I received a 2002 Chevy Impala from a relative and have had issues with the car not wanting to start since the day I got it. If I have been driving for a while and shut the car off, it will not start again, sometimes for 2 or more hours. I know it is not the car battery because the radio and lights work fine even when the car doesn't start. This happens to me nearly every day.
It is so embarrassing to call into work and tell them I am going to be late because my car won't start, or miss class. I will go to Walmart just to get toilet paper and be stuck there for 2 hours. I have now started leaving my car running while I do quick errands, but that wastes gas and just adds to the pollution problem. Now that gas is over $4 a gallon. I hate to have to leave the thing running for longer than 10 minutes. I hate not wanting to go anywhere because I am scared that I will be stranded. I have looked up this issue online and it seems to be a major problem with this model car. I am greatly disappointed that Chevy has not issued a recall for this problem, but instead is making people pay hundreds of dollars to fix a faulty electrical problem that is their fault.

Vehicle won't start at times. I wait 10 minutes then the car will start. According to internet, this is an extremely common problem. It appears to be worn contacts on ignition switch which causes the bypass/alarm system to shut the car down and not allow it to start. I had this ignition switch replaced about a year and a half ago. Now the problem is back again. This problem seems to affect cars from '99 to '05.

I purchased my Chevrolet Impala from a friend. It has been a good car until recently. For a little over a year now, it simply will not start. I never know if I can use it or not. Sometimes the lights flash on and off while I'm driving. The security light comes on or the Trunk Open light comes on. I have replaced the battery three times in six months. This is a very dangerous car. I just spent $1,565.08 to replace the intake manifold gasket and the water pump. This is the second time I've had to replace the manifold. I will never buy another GM car. I have been stranded and needed to call for a friend or a tow truck to jump the battery several times. I have spent thousands of dollars to try and fix the car with little success.

I bought a used 2003 Chevrolet Impala from them in 2005. I have documented calls to Chevrolet as well as repair bills from their dealership right after I bought the car due to a "check engine light" coming on within days of purchasing the car, as well as the car freezing up and not starting due to a "security" light coming. AND I brought it in because it stalled out and the "low engine oil" light came on within days of buying it. I am a single mom, and I don't know a lot about cars and I tried to take issue with these things and called Chevy main office.
The main office reprimanded the dealership for originally not giving me any work receipts for repairs they did on my car within the first month of buying it and then they told me to take my car back to the same dealership for more repairs. The shop had given me the run around after I brought my car back 4 times. They were slightly agitated with me because I had called the main office to report the issues I was having. I was afraid to take my car back there for anymore repairs because they never fixed the issues that I had brought it in for 4 times and now they were not happy with me because I called the main office.
I even took my car to another Chevy dealer (Lannan Chevrolet in Woburn, Mass.) and they confirmed that my car's intake manifold gasket needed to be replaced and that my car had a service engine light on due to a "evaporative emissions leak" and that my engine was low on oil within days of purchasing the car. I gave up the fight and have kept the car and been paying to have things fixed on it. None of the mechanics I have gone to have ever been able to fix the "service engine light" that comes on after about two weeks after it has been shut off.
It always is listed as an "evaporative emissions leak" but no one can find it. Also, the Passlock Security system has been an ongoing problem and the dealership pretended I didn't know what I was talking about. It has been acting up again and I just went on Youtube and saw that this is an ongoing problem with Chevy Impalas! I can't afford to buy another car right now and I am concerned because the security light continues to come on and sometimes 'freeze' the ignition for 10 minutes.
Yet I was told there was not a security system on my car! I brought it to the dealership and they said because it didn't do it when they had it in the garage, that they couldn't help me. Yet now I am seeing that most Impalas 2004 and older all have this problem. What can I do about this? I am on my last payment for the car and I own it. However, I am tired of investing money in problems that I am now becoming aware of that these problems existed before I purchased the car, and Chevy knew the passlock systems were faulty. What can I do? Please, any advice is helpful.

I bought a brand new a 2005 Chevrolet Impala. I have had numerous problems from brakes to Hubs in the front that had been replaced twice. Now at 133,000 miles, the transmission slips and the cluster panel is bad, The rpm gauge wants work and the heater has quit and the headlights go out while driving down the road. This is bad business for Chevy! I feel like a 5 yr old vehicle should last longer than that. My transmission fluid has fibers and the dealership wants $2800 to replace it.

Just discovered on my 2008 Chevy Impala that if your battery is dead, there's no way to open the trunk! There's no key entrance to it. Guess where my battery cables are stored? I hope a child never falls asleep in the trunk when the battery dies!

This is crazy. How can GM continue to say that this stuff is safe? We bought a car in confidence and have had regular maintenance to have it completely die due to antifreeze. We should have been warned.

Traction control comes on for no apparent reason, causes the brakes to chatter, and makes the car skid. I contacted the customer service at Chevrolet and they advised that no one has ever complained about this issue. However, I see this issue all the time on the internet and have heard many mechanics complain about the traction control issues causing issues with the brakes. I was advised by Chevrolet that unless the car was taken to a dealer of their choice that they would not look into the issue.
I have had the hubs replaced on 3 occasions thus fixing the issue for a couple of weeks and then back to the same issue. The geniuses that designed the 2001-2009 Chevy Impala should be the same geniuses that realize that there is a significant possible fatal problem in the traction control and braking system and should rectify this issue. This problem can be seen all across the internet and someone should contact Chevrolet directly to see how many complaints have been logged. It is time Chevrolet faces the issues with this vehicle and fixes them.

I purchased a new 2007 Impala in 01-07. My wife drives 13 miles each way to work and back. In 07-09, with 21,000 miles, the dealer replaced brake pads and turned front rotors. In 2010, with just out of manufacturing warranty, we had to replace battery and positive battery cable, less than 36, 000 miles. Again, in 09-10, brake rotors have to be turned again and not covered under warranty ($189) this time. After searching online, I have found that Impalas have been having a lot of problems with brakes. This could be a serious problem if widely spread. I think they have a problem with the metal being used in their rotors. What? I will have to do those every 10,000 15,000 miles?

The car will occasionally not start. Like the other complaints here, it will go for months and be fine. Then it will go for days where it won't start; dead, nothing. If you sit and wait 10-20 minutes, it starts. I can open windows, listen to the radio, just not start the car. Chevy dealer said it was the remote start that we paid them to install. Then we paid them to take it out. That wasn't it. Lost big money there. They replaced many electrical components in the car while it was under warranty. It still happens. I feel guilty selling it. I don't want to unload this problem on someone else. Trading it in also unloads on someone else. What are we supposed to do with it? Is there any info on a class action suit for this problem?

I bought my 2007 Chevrolet Impala May of 2010 with about 83k on it. To begin, the transmission hesitates terribly, shifts hard, and at times slips/slams into gear upon pulling off (even at slow speeds) as if I have been rear ended. This has caused me to almost hit several people in front of me at lights; I have learned to keep distance. I have been to a Chevy dealer (several times) and "nothing wrong" or "hard to diagnose" because no code showing for it (which I was told by another mechanic that this is common in Impalas, bad trannys and no code). Also at one point, I was told the hesitation was normal by the same dealer that said they could not get it to "do anything" but then gave me the same year and model that did not operate this way.
The car does it no matter who drives, even passengers feel it! This problem has just gotten worse. I stayed on it because this is not normal operation, and in return have had a wiring harness (with a short?) replaced and the 2nd clutch assembly replaced with a 3rd and 4th overhaul; it still has the same problem. There seems to constantly be airflow into the car even when the fan is off, and it is often a "skunky" smell. No matter what, upon turning on the AC, the belt is terribly loud and annoying. The radio decides not to work when it is consistently over about 80 degrees outside. The thing kind of sputters all the time.
Service tire pressure monitors message have been on since I bought it, I had them reset and 5 miles down the road, the message came back on. The steering column makes a click/ding feeling/noise when turning. The suspension sucks. EVAC leak continues to occur = terrible gas mileage (valve stuck open).
Recently (within past 3 weeks), it began leaking oil steady, from oil pan or near? I have had to put in several quarts. Today for first time, traction control was activated for absolutely no reason; I was driving 23-25 down a side street, dry outside when it displayed service traction control message, followed by reduced engine power, then never went off. My car sputtered and chugged as I pulled over to turn off the car. I was ** but thought maybe just maybe, it's a fluke after I was able to make it home without it occurring again. Wrong! 4 more times later in the evening, during only about a 5-mile drive, brakes also have a grinding feeling when going down steep hills, I have been told brakes don't need replaced. I had brand new Perelli tires on it upon purchase, and not even quite 4 months, the result is only something seeing would believe. Yes, I said not even quite 4 months. All this in just under 4 months! This is my first GM-Chevy. Never again, and I thought my Mitsubishi was bad.

2001 Chevy Impala is the most dangerous vehicle I have ever owned, and I fear the safety of my family when in it. First, the bolt holding front driver side hub in place fell out causing loss of control of vehicle and may have been fatal. (Solution: Replaced bolt) 1 year later, the bolt holding front passenger side hub in place fell out, causing loss of control of vehicle. This time it happened while I was driving home from work in a construction zone. In addition, the oil is leaking constantly somewhere from my car. I cannot locate it but I can smell it burning when driving. There is also loss of power steering fluid due to hole in hose. Lastly, the fuel, speedometer & temp gauges are inaccurate. It always jumps around. I will never know if this vehicle is overheating because the needles jump sporadically.

I purchased a 2000 Impala last year from a used car dealer. About a month after having it, the blinkers wouldn't work. I could mess with the hazard switch a couple of times and it would work for a little bit, then it would start again. So, I got rid of it and purchased another 2000 Impala this year. I am having the same problems with the blinkers with this Impala. I think it should be a recall on this. It's because it doesn't make any sense why I purchased two of the same make and models and they both did the same thing.

I bought my 2003 Impala in 2006 and have had nothing but problems. I have replaced the manifold intake, put in new tires, core, etc., and now it will not crank every once in a while. I need transportation to get to work. No car, no work; no work, no pay, no pay. I am screwed! GM really needs to take responsibility for this problem! I have lost money dealing with this. It gets hot down here in the South. You really do not want to be stranded in the heat!

General Motors has a brake problem on vehicles. Son-in-law has to replace brakes om GMC 1500 every 10,000 miles. My 2007 Impala when going down a steep hill fell as if the rotors are warped. I emailed GM twice, no reply. Another man has same problem with same year Impala and son-in-law has other work buddies with same problem with trucks.

I bought a 2001 Chevy Impala in 2006. In the first 1-yr and a half it was a great car. I have been having several problems with this car for the past year and have spent nearly $2000.00 in repairs in less than 6 months at the Meineke shop in Prairieville and the Chevy dealership here in Gonzales, LA. Nothing has worked. It started with the air-conditioner cutting on and off. Sometimes, my car will have to run for 10 minutes to 30 minutes before the air-conditioner cuts on after I start the car. For the past few months, my car has been shutting off after I put it in Drive from the Park or Reverse gears. It shuts off but will cut right back on after I crank it. It has been doing this like once or twice a week for 2 months. Shuts off but cranks right back on.
The Supreme Chevy dealership here checked it and said it was the massive air flow sensor. I had it replaced (which cost a pretty good fortune). One month later, the same problem. Took it back to the Supreme Chevy dealership to let them know, and they said it was some other problem that they did not catch the first time they checked. They wanted to charge another fortune to fix the problem. I did not trust Supreme Chevy so I took my car to Meineke Car Care. I paid another small fortune to fix it. That was in May '10. It is July now, my Impala is not only cutting off every now as before when going into Drive gear, today I was driving down the road and it cut off. The odd thing was my radio and air was still working, but the car cut off.
And guess what, it cranked right back up like nothing was wrong. I am way past frustrated. I pride myself in buying American cars, but after this experience with my beloved Chevy Impala, I am ready to do like my brothers and friends and buy myself a Honda or Nissan. Too bad, I really wanted my next vehicle to be the Chevy Avalanche, but now I feel going the Chevy way isn't worth it in the long run. I have fixed it 5 times and after each time, the same problem is reoccurring. What is up with these Chevy Impala problems? I have paid between $2500 to $3200 in the past year to repair my car and the same problem keeps repeating itself.

After a lot of research regarding the issue of a complaint with my car--the ignition control panel and switch, it seems there are thousands of complaints regarding this, and GM does nothing to accommodate the issue with their Impalas and other cars. It's a hardship for most people nowadays to shove out $500+ for repairs that should be covered by GM or a faulty ignition switch/sensor that interferes with the operation of the car. it leaves you stranded, and you can't depend or really rely on the car for transportation.
I purchased the car with low miles and maintained it throughout the years, and I have a hard time keeping the car now, considering the fact that GM won't stand by their cars. From my understanding, there are thousands of complaints online that I have come across, and I am sure they have received thousands of complaints as well. They received multiple bailouts, so their corporation wouldn't go under, but they've done nothing to help consumers with their issues that are due to no fault of their own.
It's no wonder that Americans aren't buying GM products. it's how you're treated when you purchase one and how they don't stand by their vehicles. If you can remedy this issue and complaint, I would really appreciate it. If I have to file more complaints with PA Human Relations Commission and the Better Business Bureau, I will. It's not right during this time. I am about to lose my car and my job if this isn't fixed at their expense. I can't afford to lose my job or my car.

We switched from Crown Vics to Chevy Impalas. What a mistake! Nothing but problems, but the biggest issue we have is A/C. Every single car we have has A/C problems, every one! We have even had brand new cars with only a few hundred miles that the A/C started displaying A/C issues. What happens is you run the A/C a few minutes, all is fine. Then the A/C light starts flashing and it stops working. At a complete stop, the A/C cuts out and at constant speed, it will kick on and off. This is not an isolated issue. There needs to be a recall. We have hundreds of these cars all with the same problem. A real mechanic would probably fix the problem but we have undesirables doing our maintenance so you get what you pay for.
Next problems are either weak door hinges or the body itself needs to be reinforced where the hinge is. Nearly all of our cars leak above the doors. The problem can be fixed with brute force, but it is an issue. Given we beat the cars a bit, but the Fords never had these issues.

Own a 2003 Chevy Impala that will not start occasionally. There are thousands of complaints about this same problem on the internet and YouTube. It cost 500 to fix it and the fix is not permanent. This should be a recall item. When car does not start, I have to wait for 10 minutes, or more, for the security system? To re-set, we have two impalas and both do this. Dealer has been unable to repair.

I have been having the starting problems with this car since I purchased it a few years ago. I have gotten the BCM replaced and within no time, the problem has started back. Chevy is stating that the BCM needs to be replaced, but I just had that done a little over a year ago. And I still periodically continued to have problems. I am too frustrated with this car. Now it is not starting, but the security light is not even flashing as normal. I don't know what is wrong with this darn car!

I purchased a new 2008 Chevrolet Impala in November 2008. For the past 2 months, I noticed when I put the air condition on, extreme hot air coming from the vent. I thought the car will go on fire even though I turned off all the vents and the a/c and still extreme hot hair blowing in the car. I am wondering how dangerous is the problem that I have. I am really surprised a new American Chevrolet Impala will fail. Now, I am convinced why everyone is buying foreign cars. I see that quality control of GM Corp is useless. Also, I am wondering if there is any recall regarding this problem. Thank you.

I brought my 2007 Chevy Impala in 08 with under 30,000 miles and when I'm driving it, the car stalls before it will go into gear. Imagine being at the stop sign, you accelerate on the gas, only to feel the car slowly hesitate and then jump into gear, as though someone has smashed into the back of your car. The sad part is, I have taken the car to two Chevy dealers who claim nothing is wrong! **

At random times my 2003 Chevy Impala will fail to start when the key is turned in the ignition. We bought the car in June 2005 and it had 34,410 miles on it. It has a factory installed Viper security system. This has been an ongoing problem that sometimes lies dormant for months, and seems more likely to happen in wet or humid conditions.

Chevrolet Impala brake rotors undersized. Warped at 6000 mile causing severe vibration when braking down a hill. It could very easily cause out of control condition. Chevrolet and General Motors have known about the problem for many years and did nothing.

I have a 02' Chevy Impala which I've had for almost 3yrs now. For the first 1 year 1/2 no problems until last summer. (It started to have starting problems after your running errands. it sounds as if it starts then a hesitation jumps and then it re try's to start its self but it's already started.)? And after 3 shops and 3 diagnostic tests nothing registers to any problem. But there is a starting problem one shop said maybe the automatic remote car starter, took that out and still happens. It only happens after the car has been running for a while then turns the car off, run in the store start up and sounds like it wants to keep re-starting itself.

I own a 2001 Chevy Impala that will not start occasionally. There are thousands of complaints about this same problem on the internet and YouTube. It cost $500 to fix it and the fix is not permanent. This should be a recall item. This resulted to expense, time, and aggravation.

I have a 2007 Chevy impala and haven't had it long. Kept up with all that needs to be done with it and one night it wouldn't start and showed signs that the battery was dead. So, I then tried to jump start it and it wouldn't do it! So then the computer tells me "security deterant system active" - what the hell was that? I guess it was the system that shuts off if anyone tries to steal it or something like that.
Well, I'm not stealing it, I need to get in my car so it didn't start. I let it sit 9 hours over night. I went to a dealership and one guy told me that the key just needed to be reset with the car, leave it in the ignition for 10 minutes. Id did that but it did not work. The next guy said, "No, your wiring needs to be redone for the battery or the computer in the car". The moment I heard that, I also heard dollars.
So I read into it and saw so many complaints of the same thing! So now I have to replace some things here and GM doesn't want to take responsibility for there product. I'm really pissed off about this but what else can I do? Its still under a loan and I can't do anything about it! Now I have to sit here and wait for them to call me and then they said, "Well the computer is okay lets replace the bcm, let's see if that works".
I asked them if that did not work then what? He said the bcm and I answered by saying all these things that you're doing I'm going to have to pay for and they said yes even if they didn't work! A lot of internet spots say GM should man up to the situation at hand and recall these items and now their not going to! By me not having a car, I am a single mom with no help here, there is no public transit from my home to my work and there is not much I can do to keep my job without this car!

My car, a 2002 Chevy Impala, has an intermittent starting problem, since I purchased it in 2006. For every 2-3 weeks, it simply does not crank by turning the key, but after 10 minutes, it starts again. I have spent a lot of money to try to fix this issue, but it is unsuccessful. After researching on websites, I understand this is a very common issue for GM cars, and may be related to some electric security issue. Therefore, here I am filing the complaint. Due to this, I have encountered delays in work, business, and personal affairs.

I own a 2005 Chevrolet Impala which was purchased in October 2005. The car started shifting hard at 50000 miles. I have read other forums where many people have had the same problem with this same car and newer models also. If there are so many complaints, why can't they do something and fix this problem. I know when I purchased a 1995 Silverado and had problems with the windshield wiper motor at 36000 miles, they eventually got so many complaints. They reimbursed me my expense for the new motor 3 years later. A transmission is very expensive to fix, and I don't understand why they don't do a recall.

I have a Chevy Impala 2005. I have so many problems with this car. I have replaced its CV joints, and water pump. Now, the car only has 77,000 miles, and the windshield wipers have stopped working. The Transmission is shifting so hard. I think it's about to drop out of the car, and the oil is now dripping out of the thing. Something needs to be done about this problem. I have read many people's complaints, and GM could care less that customers can't afford to fix their vehicles. I have over $1,000 into fixing this car, and have another $1,000 more to spend no doubt.

I have a 2007 Impala with fishtailing problems, especially in light snow. This car was very dangerous to drive. I kept bringing the car back to "Mr. Badwrench" and was advised to "keep the traction control on" since this is the way this car is to function. I've always had the traction control on. I finally needed new tires, and had them installed and balanced.
To be certain that the front alignment was proper, I brought the car to a qualified auto repair shop on 10/12/09. The GM dealer where I purchased, and had the car serviced, is no longer in business. I did not want to travel 10 or so miles to another "Mr. Badwrench" dealer. My car had an odometer reading of 35,157 when I brought it in for service. The repair shop discovered that the two rear wheels were way out of line, and realigned the camber in the rear. The GM warranty is up to 36,000 miles.
I no longer have trouble with the fishtailing in light snow, and the car drives perfectly now, whether light or heavy snow, or even ice. I called a GM General Manager for Chevrolet, and advised him of what I had done to correct the situation, and he said that they could not honor the warranty since I did not bring it to another GM dealer. Other GM dealers in our area are no longer with GM, and I was not going to travel miles for this service (the card was too dangerous to drive any long distances).
I believe GM should reimburse me for the cost of repair, for the fishtailing problem, plus the "cooler pipe fittings, steering column flex coupling, labor and materials". The total cost of repair was $627.32. We were fortunate that we did not get into any accidents, and no one was hurt.

I brought my 2007 Chevy Impala in 08 with under 30,000 miles and I've continuously put it in the shop to be told that nothing is wrong with it. But it's amazing how when I'm driving it, the car stalls before it will go into gear and one day it wouldn't go up a hill and when it finally pop into gear it jerked as if I had been hit in the back. There's a tapping and rattling noise that it makes. My check tire monitoring system light continues to come on. Oh and this is the good one. When I mash different buttons in my car my headlights flicker. I'm very disappointed in my car.

I purchased a Chevy Impala in 07. It only had a little over 100 miles on it. I have had nothing but problems with the car since I purchased it. I have had it in the shop to replace tire pressure modules, a popping noise in the steering wheel, paint peeling off side mirrors and I just purchased a new battery, and set of tires at less than 30,000 miles. Now the paint is coming off the side appliques on the car. There are six pieces and when I took it to the dealership for an estimate these pieces are $430 which I think is ridiculous.
You should not even be having to worry about paint problems with a vehicle that is only 3 years old. I called the GM dealership and because this started after my manufactured warranty ran out, they are not willing to cover the expenses. Now one of the appliques has completely come off and I am riding around in a 07 impala advertising for Chevrolet and the car looks like a 2000 model due to the flaws. I have been very disappointed with GM and will never purchase another GM product ever! In my opinion, the paint on a car should last longer than this.

The hot coolant temperature light kept coming on in my 2005 Chevy Impala. I took it to the dealer, they then told me it was the cluster that needed to be replaced, which cost me $875.00. The next day, I was on my way to work, and the car stopped on me with the same thing. I called the dealer. They told me to bring the car back, and I did. They said it is the intake manifold, which would cost me $1500.00, money I don't have.
So I took it to another shop. They charged me $1000.00 to fix. Well, 1 month later, I am still having the same problem. I replaced the whole coolant system costing thousands of dollars. I am now forced to get rides with my co-worker, so I don't lose my job.
The dealer said that it is a blockage from the Dex coolant. I am upset, because my car is 5 years old. I should not be having major car problems. I keep my car up on a regular, because I depend on it. Also, I have children I need to transport to and from school. But now, I have to depend on someone else to help me to and from. Help. I am so frustrated, not to mention I have no money to fix my car.

My 2008 Impala had severe tire wear. I had the local GM dealer do an alignment and found the rear wheel was out of spec and they had to put a kit in to get it back in spec, a defect from the factory. Consequently, I need realignment and new tires.

I have 2008 Chevy Impala with 47203 miles, less than 2 years old. The wiper motor circuit board is shorted out and caused the BCM (body computer module) to fail. I have no extended warranty. The replacement parts and labor cost $1135.00. The dealer claims that it could have been caused by excess snow on the windshield overloading the motor. I live in New England! It snows. Chevrolet does not believe this should be covered by warranty since it is beyond the normal. The dealer will not go to bat for me. Chevrolet has a complaint on file but will not send me written details for their reason of denial.

My 2007 Impala, which bought new, has been a pain sense I got it. I have replaced the tires 4 times due to ware on the front tires inner tread. Also the car has required 3 total alignments each time I replaced the tires, all under 40,000 miles.
I find this a bit ridiculous, not cost effective, nor is it time efficient at all. It requires me to take days off of work and money out of my pocket because I don't feel as if the dealerships that I currently hold a warranty with listen to my problem nor do they attempt to resolve the issue claiming that simply I bought bad tires from them. Which I find this completely unacceptable as they should be selling and replacing products under their warranty that are of great quality. If selling broken and damaged goods is the way to run a successful company, then I might as well sell my sons worn tires at full price. This makes me reconsider purchasing a car of this make and buying a used car as it seems that my New Impala might as well be used.

I bought a used 2005 Chevy Impala back in December of 2008 with around 55k miles on it. I have now had the car a little over a year and since then the driver side power window has went out. About a month or less, after getting the car, I noticed that the transmission would sometimes shift very hard. I have heard that this is a common problem with Impalas of my generation and that it is probably the solenoid that is going bad. Also, another problem that I have ran into is that sometimes the car wouldn't start because of the security system. The car would display "security" on the information screen.
The user manual didn't come with the car, so I never knew exactly what it meant. I believe the car thought I was an intruder and completely shut down. That incident happened to me about 3 times and so far has caused me to be late for work and other events. I do not drive hard or rough at all. I feel that if I did, the car wouldn't have lasted this long because it just feels like everything is one screw away from falling completely apart! I just clocked 75k miles yesterday. A car that is having this many "expensive" problems with less that 100k miles is just unacceptable. General Motors needs to be held accountable! I would like to purchase another Chevy (Malibu), but Honda Accord is sounding better and better everyday.
To get all the things fixed that are going bad with the car, I am looking at 200 dollars to get the power window fixed, 700 dollars to get work did on the transmission for the hard shifting, and another 6-7 hundred for the security system to be fixed so that it works properly. Have there been any recalls for any of these problems?

I purchased a 2008 Chevy Impala about a year ago and it currently has 60K miles on it. In the past few weeks, the car has been shaking horribly at all speeds. Thinking I needed an alignment, the tech told me the rear tires are cambering requiring a strut swap. This has trashed my wheel bearings, requiring me to replace that. In addition, I had to get new tires all around because this cambering caused severe tread separation. I come to find out the mechanic sees these cars monthly with these problems. Apparently, GM knows about it and will do little to correct it. It's no wonder they are losing market share and customers. With these crappy business practices, I hope they do under. I'll never buy GM again!

I've searched the Internet and there are hundreds of people online posting complaints about the same problem. Apparently this is a malfunction the Chevrolet caused when manufacturing these cars. No recall has been issued and Cheverolet will charge to have this problem fixed. I was told about $800.00
This is my Mothers car. Its a 2002 Chevy Impala and has been sitting idle for about a year. The repair cost is $800.00 and its not because of misuse by purchaser. This issue is clearly a manufacturers defect and should be covered by the dealer. Please contact me with some feedback about this issue and what I can do to have this problem fixed.

Have owned the chevy impala about 4 years now, it only has 67000 miles on it and we have had to replace sensors, heat doesn't work, breaks have been having problems and the transmissions is shifting roughly when the car has warmed up after driving for several miles. This car would cut off when driving slowly such as in heavy traffic and parking lots, smoke would come out from under the hood, we had it towed to the dealer and they could not or would not find the problem, eventually had a sensor replaced Egr valve replaced. Several months ago while it was still under a warranty we took it to dealer to check the transmission issue, since they were unable to re-create the issue when the transmission would go through the shifts and the computer didn't show a code they could not help us.

Having transmission troubles (hard shifting) with a 2005 Imapala with only 72000k miles on it. This should not be happening.

Bought a used 2006 chevy impala ss with 66,000 miles. Car ran fine for about a month then we noticed a hesitation on the highway and thought maybe the fuel filter or fuel pump was bad. Finally went to our local chevy dealer was told there was no codes,so there was no problem. A week later the car started racing when the gas pedal was pressed and the car started lurching forward and the transmission was making really weird noises. Took it back to chevy dealer again no problem because the almighty machine saw no codes.By this time i had spent $80 for a diagnosis and $70 for a loaner car.
The day I get it back from the dealer it starts to lurch forward when accelerating so my wife and I bring the the car in and have the service manager take a drive with us, up to this point it had only been service people in the car.After much excuse making he finally admitted that yes, the transmission was slipping and to give him the case number that we we had received from chevy.We had called them the minute this problem occurred. This is the 2nd transmission for this car,the first owner had to replace the transmission at 50,000 miles. We have received a lot of lip service from chevy and a lot of "there's nothing wrong with the car" from the dealer. Today the 15th of December We get in the car to take my wife to work and no reverse, no drive , nothing so I called the tow truck and off she goes to the dealer again.

In 2000 I bought a Chevy Impala. It never ran right. Had it looked at buy multiple auto mechanics. Had it fully serviced every 3,000 miles religiously. The motor just blew recently. I drove it easy. I do not hot-rod. Only got just over 100,000 miles out of it. It's the only Chevy I have ever purchased and I will never purchase another. Ever.

I have a 2005 Chevy Impala that I have owned since getting back from Kuwait in march of 06. I have had the water pump replaced, thermostat, temperature position sensor, and flushed the radiator multiple times, but as of last night still overheating, but last night something happened with it that has never happened with it, (or anything I have ever owned) before. It had been overheating that night and would go down for a little bit, then back up. I stopped at sonic and ate there to let the car cool off. I sat there about 20 minutes,(with only the radio on). However, when I go to start it, the battery is dead. I get a jump from a good samaritan, and then the rest of the night, and even all day today, so far, no overheating.????? I have heard nothing but complaints about this piece of junk, and if I would have known half of this, I never would have bought it in the first place. This thing is making me so p***** Off, I would love nothing more than to run a bull dozer right over it. I thing GM should do the noble thing, and at least give a considerable discount for those with these constant irritating problems.

I have a 2007 Chevy Impala that has 63,000 miles and the tires are wearing from the inside out. I am on my 3rd set of tires. GM paid for one set, and one alignment, but refuses to pay for any other. The tire shop tells me that the car has a defect in the alignment and that they have seen the same thing in this model year.

I was driving home from work and my steering wheel locked and would not turn. I ended up on the wrong side of the road as I had been going around a corner and couldnt make the turn,the on-comming car avoided me luckily. I had to drive over somebodys lawn to get off the road as the wheel was locked. When I stopped the car wouldnt turn back on. I was told by a mechanic that the Anti-Theft magically came on and the computer wasnt reading my key so the steering wheel locked and the car now needs to be re-programmed. I think that this is a huge safety issue as I could have been killed and was really lucky that I wasnt nor that I didnt end up killing somebody else. I am now too scared to drive this car and don't plan on having it fixed. Could this be a recall issue? I am not taking it to the dealership because they will rake the money out of me I am assuming.

My 2004 Impala v6 3.4 started running poorly about a year or so ago. At 40,000 miles It began to buck/kick each time I pull off from a dead stop, or accelerate from a slower speed. I had no idea what was causing this. Afraid that it was my transmission I took it to the local chevy dealer. In order to check it out they had someone physically drive my car to see if this happens for them, but of course they said it didn't by the time they brought it back to me. I knew this wasn't true, because it does the same thing EVERY time no matter whose driving it. A couple months after this episode, my passlock mysteriously went out so I had to take it to a garage and pay a little over $600 bucks to have all of the electrical things fixed including a new ignition switch, alternator, battery, etc. I watched other changes come, like my temp hand raise past half but never overheat, and my coolant level is low every couple of weeks but tried ignoring it. Well on Oct. 22, 2009 here we go again. My car completely died, it wouldn't start or do anything.
I was pretty afraid because i had already gone through this not long ago with the passlock. I realized that the problem was my alternator AGAIN and that i needed a new one ALREADY so this morning I put one on and the car seemed to be ok BUT...it still has the same old bucking/kicking/missing as before. So, already ****** that i had to spend another $200 bucks for an alternator this morning, i took it to a different shop to see if they could solve the mystery that no one seemed to ever be able to solve. The guy tells me that Its not my transmission, but the same old problem as everyone else with the dexcool eating away at certain components causing leakage. Its not leaking out to the ground but its going somewhere, right? I have never been so dissatisfied in my life. My family has been die hard chevy fans and owners for years which is the ONLY reason I bought mine to begin with. But one thing's for sure, they don't ever have to worry about getting another dime from me. This is ridiculous! This was an underhanded, conniving stunt that GM knew about to begin with and for them not to fix these problems is organized robbery at its best. This car is a piece of crap! My dog leaves more quality and performance in tightly coiled piles on my lawn than what is in this car, Then they wonder why they are going belly up and losing money to the Japanese! So if you own a GM that uses dexcool, the same thing IS gonna happen to you eventually no maybes or mights about it. So much for American muscle cars.

My Wife and I purchased a 2004 chev. impala for our son on 2/2/2008 with 66300 odometer, last year of high school. I'm having transmission problem and speedometer was not reading right, start the car and i'm at 30 m.p.h. not moving, get up to 60-65m.p.h. it sticks there.I had work done to the transmission(about 86500 miles), it didn't solve the problem.
I purchased a used speedometer, when i took the old one out it has a date stamped on it 1/21/2008. That's a mark used when used auto parts sell you their used parts. I'm asking, if we was sold a car with false mileage, and if so is there anything we can do?
It's at a false reading we don't know when to service the car. We're letting him take it up to college this weekend. There's no one we can trust up there if he have car problems. The car might be at the point where it needs major work.

When in Iowa on the way to Minneapolis, the passenger window dropped into the door. It was a $433 repair bill. This also happened about five years ago with the driver side window (still under warranty). I was told there was no recall on this defect. The vehicle is a 2001 Chevrolet Impala.

Purchased 2007 Chevrolet Impala SS brand new with 13 miles on it. Have had problems with car since a few months after getting it. Has been to the dealer for repairs about 31 times now. Dealer has repaired multiple times for tire monitor pressure, air bag had a short, gas sensor replaced, digital chip replaced, battery replaced, car has been towed 2x. Recently notified that air pressure sticker placed on door from factory is incorrect and states that tires should have 32 lbs of pressure when in fact should have 38-41 (per GM). Now have 62,000 miles on the car and extended component warrent will soon expire. I do not feel that this vehicle is dependable or safe with all the problems that keep occurring and reoccurring. Have tried to work with GM to get into another vehicle, but they would only offer a $1500 owner loyalty certificate. Due to amount of miles driven daily, this is of no assistance versus payoff of current vehicle.

My 2007 Chevy Impala has premature tire wear on the rear tires only. It only happens on the inside of the tire only. Mr. Kasco, and I use the term loosely, says it only happens to police cars only. I have shown him the proof and he will not fix the problem. I paid $700.00 including tires for the repair. GM ignored my calls. Mr. Kasco wanted me to make sure I spelled his name right as he threw his business card at me.

Has a 2003 Chevy Impala not even 140,000 kms on it. At 105,000 kms had to replace the intake manifold gasket which cost 900 dollars, then a month later had to put an Igniton coil on it at a cost of 200 dollars and now I am looking at a catalytic convertor which will run me around 900 dollars. Called Gm and said the car is crap. They refused to do anything for me. I stated that this is bull and that I will never buy a GM ever again as they do not stand behind there product.
I asked if they could cover the cost of the parts I would cover the labour they said nope not up to us this is dictated by the Ministry of Transport. She told me the best she could do for me is knock 1000 off the price if I buy another GM. Guess what that will not be happening EVER. with less then 140,000 kms that is definately a lemon and might even be looking to replace the motor as it is pinging as well.
Well look at the facts I have not even had the car 2 years and has 3 years left to pay on it. So with out a car if it does blow up I cannot get to work thus will be unemployed thanks to General Motors who will not stand behind there products. Plus another problem was that someone with the same name as me was on my credit bureau thru GMAC financing,which inturn blocked me from getting a newer car cause my debt ratio was too high and took a long time to get that probelm fixed thank you so much GM never ever again.

I tried to resolve the problem with the dealers but they refused to look at it saying Chevy will not pay for it. I guess they know you better than I do. I contacted Chevy by phone and they were of no help. They have very poor customer service and business practice. It is time to move to another car maker other than GM. I will now have to dish out about $500.00 to replace the tires. Good case for a class action lawsuit.

2002 Chevy Impala Intermitant "failure to start" wait 10 -30 minutes and it might start.
2002 Chevy Impala Air system failure rarely works,no idea why it sometimes works every few months for that particular time the car is on; stops when car turns off and doesn't restart when car is restarted.
2002 Drive train failure, a fix was issued for this but not everyone was notified of the issue! We were not notified but did pay to get a problem GM recognizes they need to repair fixed out of our own pocket!
2002 hyrolic issues, everything with hyrolics seems to break even with gentle care.
Whining when turning the wheel of the car, this vehicle needs to be recalled 100% not just keep getting these little fixes!

There seems to be no fix for the problem and I am getting upset. I was happy to have this GM car but am living with regrets now. Is there a recall? If not then should have one, so many people have this problem and [GM] have done nothing about it. I have been trying to solve this with no help on it fro GM. What was the point of a warenty....

I went to my aunts house and I was in there for 5 minutes. I came outside watching my car burn for no reason it. The fire department put it out i didn't have the insurance to cover it i had lowest insurance they couldn't cover it. I a 2000 Chevy Impala ls with an 3.8 engine and i read on the internet that those cars burns threw oil leaks and have alot of defects

I have a 2001 impala car that has just about been rebuilt this ia what has been done 2 wheel bearings 2 wheel sensors raditaior replacment low coolant sensor traction control harness both sides passlock system catliac converter cv half joint both sides now the intake mantifold gasket is going bad i bought this car used with only 6000 miles on it and there has not been a day gos bye that the dash dosnt light up with a problem gm tell me ther isnt a problem with them but get on the internet and there is page after page of problems i have allways owened chevys but i will not buy another and gm wonders why they are going under

I have a 2004 Chevy Impala and all I can say is this car is possessed. Granted it has 110,000 miles on it but it should still run decent. At 55,000 miles I had to replace the transmission. Car was running great until 6 months ago. My own car thought I was trying to steal it. The security passlock armed and would not allow me to start it. Called the dealership and they told me how to reset the computer, so I did.
Then car would not start so I bought a new battery. Now my low coolant light comes on and temperature gauge goes in the red. I took it to a mechanic and he told me there is nothing wrong. Never smoked, was full of coolant, no leaks, nothing. They looked at me like I was stupid.
It continues to do this. Today, I drove my daughter to her daycare and temp gauge and low coolant light came on and car started to lose power and was sputtering. I pulled over turned the car off and let it sit for a while. Turned it back on and the temp gauge was going haywire once again.
I am scared to drive this car in fear that it might catch on fire. I am going to be out tons of money for this piece of junk. I cannot get a new vehicle due to the fact I still owe money on it and I am upside down as usual thanks to the dealerships.

I own a 2005 impala and my car will not start on several occassions. It used to be 10 minutes then it would start, now it takes from 40 minutes to an hour

In Dec. 04, I purchased an Impala 04 with 22000 miles on it. The antifreeze kept disappearing and I was told it was evaporating. Now, I have driven for 40 years and this hadn't happened before and frankly, I didn't believe them. I had the car in several times (some they didn't even write up) and it wasn't solved. Finally, after the issue of trans. leak as well as 2 inches of water in the car (I had to tell them the cowling under the hood wasn't attached; a mechanic friend told me that, but they should have known), I decided it was in my best interest to trade it in.
My G6 has 15000 miles on it and it has been in for leaking intake gasket, new comp. module, and a bent push rod. I just want a good car! I lost pay as well as getting attendance points at work. I am afraid to take the car on the road. I have a hard enough time with the payments without the added burden of constantly taking the car in to the dealership. Oh, on top of that, AAA only lets me have 3 tows a year. Shouldn't the dealership be paying the tow bill or at least reimbursing AAA so I don't lose my road service which I evidently need with a GM product? Can anything be done?

We purchased a new 2008 Impala in April 2008. It has had new brakes four times within 10,000 miles. They have put on ceramic brakes twice. Of course, the dealer says they cannot reproduce the sound. I guess that I am imagining it. When backing up, there is a loud squeal. It is loud enough that people turn and look at the car. Yesterday, I was told that General Motors said it is a common complaint and that it is a common characteristic of this design and is worse when cold. The service notice to GM repair shops says that some brake noise is normal and differences in loading, type of driving or driving style depending on weather conditions.
I drive it about 20 miles a day and use the brakes during that trip. When I drop my friend off and back out of the driveway, it is just as loud. I believe that the service department is doing all it can. The service manager groans when he sees me come in and I am sure he wants me to be happy so I will go away. Everything has been covered under warranty but it still makes me unhappy that we replaced our 2000 Impala (that had no issue with) with one that sounds like a really old car needing brakes. We love the car but wonder what will happen when they no longer will do warranty work on the brakes. It is difficult for me to believe that GM knows about the defect and does nothing to fix it. Oh wait, that's maybe why they are going bankrupt.

I bought a 2003 impala in the beginning of 2004, my car only had 1100 miles on it when i bought it, After 2 days of driving, my right wheel bearing had gone, dealership fought me tooth and nail til they caved in and repaired it at no cost. Everything was peachy for about 3 months, when I lost heat and starting overheating, after going back to the dealership they said i was low on coolant problem seemed to be fixed again no charge. a month or 2 down the line, I had to replace front breaks and all 4 rotors, cost me about 400$. I have since done break jobs regularly myself to avoid the high cost. but this was just the beginning,
to make a long story short, I have been dealing with overheating problems for 5 years now, I have replaced my water pump twice, bypass hose's that wear leaking, intake manifold gasket TWICE, have gone through FOUR thermostats, 2 O2 sensors, an alternator, my car to this day started overheating AGAIN 5/30/2009. Took to mechanic, and they have no clue whats wrong.
I have dropped over 9k into repairs for this piece of crap and i still owe 2k on it, its not paid of because the repairs kept putting me behind on payments. I cannot afford another new car i am at a loss. If it was not illegal, i would drive this car off the highest bridge i could find. I will never buy chevy again.

Car was purchased new in 2004. Approximately 18 months after purchasing, my brakes failed..I had to replace the pads and rotors at about $650. Apparently the rotors go so hot that they began to warp. Fast forward to 2007..In 2007, I begin to notice my speedometer acting crazy...The needle would stick sometimes or sometimes peg high...Was told that I had to replace the entire panel at a cost of $455.
Now in 2009, I'm having Head Gasket problem...I was told that one of my cylinder heads is damage beyond repair...The total cost is $2200. The car gave no symptoms of failure (Car has 102,000 miles now) It never ran hot, I never saw any smoke. This was notice during yet another brake inspection...I've contacted GM to see if this was a known problem and they said no...
They gave me the run around when I asked for help...First they said they couldn't because the dealer didn't have any maintenance records on my car, but when I offered to provide all the records, the said they couldn't because the car was too old or had over 100,000 miles on it...I then told them how the mechanic said the problem happened before 100,000 miles and that the fluids was low during my last 2 oil changes, they said they couldn't because the warranty expired after 3yrs and 36,000 miles....Now I'm stuck with a $2200 repair bill on a car the I still owe $4500 dollars on...

For the past year 1/2 I have complained about my cars Chevy Impala over heating and coolant problem. 8 months ago the chevy dealer said it was the water pump. I did not agree as no fluid was ever on the ground. I felt it was the head gasket. Last week it happended again and they finaly agrred its thee had gasket. I am now 2000 miles over the extended warranty and the warranty company will not pay for this nor will GM. My Car 2004 chevy impala 3.4L engine has 62000 miles on it.
GM told me when I called them that for them to help me I would have to bring it it to a chevy dealer which I did. Now they are saying they can't do anything. I would have brought it to someone else to do the job cheaper but GM gave me the impression they would do something. I searched the net and found many complaints and a classaction law suit. I have a pending bill of $1630.00 at O'neils Chevy dealer in Avon CT.

I have been having intermittent starting problems with my 2000 Impala. Just as previous complaints, it runs fine and then after it is off and parked it won't turn over. I have to press down on the gas pedal while turning the key and sometimes it will then start. My security light also goes on when I try to start the car. I have had the starter changed to no avail. Usually when I take it in to be serviced the car will start and they can't find out what is wrong. This is a very bothersome problem that I hope GM will address.

59,000 miles on my car because I work on the road sorry for the miles but I really do think there should of been a warranty on the vehicle. I was informed that since I bought the car as used there was only a limited warranty but I was informed after the computor went. the repairs on this car is starting to get out of control.
I am very dissatisfied about this. I have owned chevy;s for over 30 yrs. I would like very much if some one would call me about the situation on the car. now I am having truoble with the electical system very dissatisfied. also when I bought the car they were to repair the pasagers seat. they repair and It never lasted.

I had an intake manifold replaced on my 2001 Chevrolet Impala in Feb. 2008 and today the oil is leaking into my coolant again. The first repair cost me over $1000 and I'm looking at another repair for the same problem. Evidently the gasket is the problem and I cannot financially afford another repair at this time. I would appreciate any help that you could offer me. I am debating on selling this car as it is nickle and diming me to death now.

I have a 2003 Chevy Impala I have a security key lock problem sometimes car won't start then after trying to jump it still won't start wait a few minutes put in neurtral will start service says sensor and to just start there is 455.00 and that may not even help did not tell me what eventually it could cost.This is just the current problem brakes always need repair bought car brand new in 2003 has only 59,000 miles in six yrs but keep replacing brakes and tires G.M. will not address any of these issues. I don't think they will help anyone until someone gets killed on the side of the road because cars security is not reading key as for brakes forget it they are quite happy getiing 7-800.00 dollars every couple yrs.I will there were some kind of class action suit going i would gladly sign up

I have a 2003 Chevy Impala I have a security key lock problem sometimes car won't start then after trying to jump it still won't start wait a few minutes put in neurtral will start service says sensor and to just start there is 455.00 and that may not even help did not tell me what eventually it could cost.This is just the current problem brakes always need repair bought car brand new in 2003 has only 59,000 miles in six yrs but keep replacing brakes and tires G.M. will not address any of these issues. I don't think they will help anyone until someone gets killed on the side of the road because cars security is not reading key as for brakes forget it they are quite happy getiing 7-800.00 dollars every couple yrs.I will there were some kind of class action suit going i would gladly sign up

I have a chevy 2004 Impala. I had blown head gasket and cracked piston head. Also my speeddometer is going baserk. Does work right anymore. My brakes, my tires, my rotors and well over 5000 dollars worth of repairs on this car. I have less then 90,000 miles on this Hunk of junk. Dealership is making a killing off of me in the past two years. And they keep asking me to trade it in. Wonder why!

I own a 2004 chevy Impala. I had to put in 5000 dollars with of repairs on this car since I have owned it new.It has less then 90,000 miles on it. I had a blown head gasket and a cracked piston head. Also many electrical problems and such. I have never in my life owned a car that cost me so much to fix. Sometimes I think the dealers I get my stuff repaired at is riggin my car to break down on me.

We own a 2001 Chevy Impala, nice looking car but too many problems. The car doesn't start on the first try. The engine light, airbag light, abs light, low tire pressure light all come on all the time. It's very scary because your not sure if something is really wrong or not! In order to have this checked the dealer wants $100 off the top. The turn signals work when they want to. We have already taken this car in because of the lights randomly coming on. We have about 90,000 miles on the car. We also have a Honda Accord that has 150,000 miles on it and we have never had any problems with the Honda. I think I'll stick with Honda's from now on!!!!!!!!

I bought my 2004 Chevy Impala used in 2007. We never had any problems until June of 2008. One week before leaving on vacation I took the car into the shop for the AC. We ended up needing a water pump and a compressor, about $1000.00. Three hours into our 12 hour journey to the beach while on the PA Turnpike we heard a knocking like a spoon in a tin can as we were exiting to a service plaza.
We got towed to a Chevy dealership nearby ( on a Friday night) and waited for family members leaving after us to bring us our Ford F150 so we could proceed. We picked the car up one week later using a car trailer and returned home to get the engine replaced because it had thrown a rod and was garbage. The check engine light never came on, we had no other signs, and we had kept up on all maintenance. Ultimately, we paid $2200.00 for a used engine with 11,000 miles rather than $4000.00 for a new one. Because we are the second owners, we have no rights with GM.

Purchased a 2001 Chevy Impala in 2003. Since that time I paid $550 to replace the intake gasket. Paid $130 to replace the thermostat. Low tire light is constantly on and I have to constantly reset it. Also, Low engine coolant light is constantly on as well as the check engine light. I constantly reset these lights but they keep coming on. I was also having problems with the fan constantly running.

I received a recall on my 2008 Impala for a heating and cooling module. I took it in and the module was replaced. Now there is air coming through the vents at all times even when the fan is turned off. I have taken it back three times and the dealer cannot get it to stop. It didn't do this before the module was replaced and it make for a very uncomfortable ride on these cold Michigan mornings.
I have 20 degree air blowing on me.

I bought (and own as of today 4/15/09) a 2005 Chevy Impala. I have just been informed by a concerned friend, who also carpools with me to work everyday, that Impalas are being recalled.
As I look through complaints, I see that Chevy is notorious for gauge problems, which my 2005 also has. My temperature gauge as well as my speedometer have not funtioned properly for almost three years now. I have had this problem looked at and reset numerous times and have spent a considerable amount of money on fixing what I thought was a malfunctioning radiator and engine. I felt it necessary to log this complaint now that I see others who own Chevy Impalas suffer the same costly and dangerous problems. Though, is the recall directly related to these malfunctioning gauges?
Over $400 worth of mechanical work. An entire day stranded on the road in the middle of hot, humid summer.

I purchased a used 2003 impala in 2004. It has similar problems as listed from other people. The headlights shut off for no reason. There is some problem in the suspension that the dealer said wasn't there. I asked about it a week after I bought it. I only had 50000 miles. I have replaced tires and brakes so many times. I had to replace the ignition and because it is electronice, I had to pay a garage to reprogram the keys. The ignition was almost $300. I am saddened that so many people have some many problems and a company like Chevy will not correct it.

Having problems with my 2004 Chevy Impala - the instrument panel has been replaced as the gas gauge, and speedometer would not work correctly. Also just recently I have had to replace the dimmer switch/wiper controls due to the high and low beams not working properly and approximately one month later I am having the same problem with the signal lights and wipers. I turn the signal lights on, and my windshield wipers come on at the same time.
The instrument panel cost me approximately $500 to replace and the signal controls cost me another $200 to replace and now it will have to be replaced again. I still have a bank loan on this vehicle and it is costing me many $ in repairs when the car only has 59,000 miles.

2005 Impala, with no warning the head lights went out at night. I've seen many complaints on this issue now that I've experienced this scary situation. I can't believe this isn't a recall. I won't let my wife drive the car any more.

I have a 2004 Chevy Impale that i bought in 2006 with @ 40,000 miles on it. A few months after I bought it, I started having trouble with it not starting. You have to just keep trying every so often and eventually it will start. I was told that I needed a new starter so I paid $260 for a new one just for it to do the same thing 30 minutes after picking it up. If i had gone online and read all the complaints I would have known that the starter was not the issue but I trusted the mechanic. Also, my fuel and temp gauges don't work. I do not have the money for any more repairs of any kind. I live on a very tight budget but this has caused major issues in my life with being late to work and late to pick my kids up at daycare. Daycares, for those of you with no experience, charge you extraordinary amounts of money for being late.

On Sept.19,2001 I purchase a 2002 Chevy Impala it only had 8 miles on it. Went to work the next week, which I only work 2 miles from my home. Went to start my car, I had to pump the gas peddle. Call the dealer where I purchased it. Bring it back they said. It needed a new battery. I should had know then it had only just began. Just when I had it paid for, the senors in the abs brakes started to go out one by one. I replaced 2 of them, which for labor and parts where over 400.00 each. When the 3rd. one went out. I called gmac. Complaining to them, they paid for the part I paid for the labor. Which they were not happy about.
Year later I had to get 2 rotors for the front brakes. Which I asked the mechanic that should I replace the 4th. senor. He told me that it was device I could live without. Now if I turn my wheel to sharp or not. The trans action active comes on. Now my car has almost 85,000 miles on it. It been dying on me. So I took it to a mechanic to have it hooked up to a machine. To see what the problem was. I just want you to know I always change my oil and anything else needed to be done to the car. Mechanic calls me just the other day. I`m sorry ma`m but your engine is blowin. What I said. There`s anti-freeze (dex-cool) in your engine.
All I could do is cry. When I went to pick up the car, he pulled out the dip stick, there was a 1/4 in. anti-freeze on the bottom. The sad thing about all of this. I loved my car. It rides very nice. That is if things did`nt go wrong with it. My father was an employee of GM-retired. Now that he has pasted away. I think I`ll past on GM products from now on. See ya CEO`s.

Twice now, the headlights on my 2004 Chevy Impala have turned off on me without warning. The first time it happend I was thankfully pulling into a friend's driveway where there were lights, and the second time while the car was parked but still on. Ive had this car for a month now, Ive already had the thermostat replaced, the tension pully, and the transmission flushed out because it shifts really hard sometimes when it wants too.
Im so scared to drive at night now worried that my headlights are just going to shut off on me. The reason I have this car is because I was in accident in my last car. Im still frightened to drive most of the time, and now with this problem, I know ill freak out if it happens while on a dark road or something. I can't afford to fix all these problems, I'm a college student and just had to fork out alot just to get this car so I could drive to school and work and back. I really really don't want to die, came way too close last time.

I have owned my 2001 Chevrolet Impala since December 2000. It currently only has about 75,000 miles on it. During the first years, multiple problems occurred and they were covered under warranty. After the warranty expired the same problems re-occured because Chevolet repaired the problems with the same defective parts over and over and then refused to take responsibility for the repeat repairs. Following is a list of the repairs: Intake manifold gasket repaired multiple times; new transmission; purchased new body control module, new air conditioning compressor; new brakes and rotors multiple times; battery dead (20-30 times) either charged or bought new (5); steering shaft/column repaired; after completing a parametric draw test, the electric shop indicates the amplifier is defective and continuing to draw electricity when the car is off which will damage future batteries as well as other components.
I was just informed that the shocks/struts are completely bad and need replacing (1/2 the cost of the car to do this) and the driver's window won't go up and needs repair. I also just read that there may be a safety recall on the steering shaft/column. This was also repaired on my vehicle, but is making a large amount of noise again and feels unsteady. Chevrolet indicates they have a better part for it now than what they replaced it with the first time, of course I will have to pay for it. They also indicated that it didn't have to be repaired that is was just a nuisance; however, after reading the safety recall I have new concerns as my young son is driving the vehicle.

I had bought a 2003 chevy Impla. After only 60,000 miles the manafold gasket went out. I tried to talk to the dealer. And they told me it would cost me 1,200 to 1,500 to fix it. Because it is out of warr. I just wanted to let you know that I will never buy a gm product ever again!

The gas gauge has stopped working on my 2004 Impala Chevrolet. When I checked at the Chevrolet dealership where I bought it to see how much it would cost to have it fixed, I was told that if it was the float thing in the tank that it would be around $300, but if the problem was in the cluster, (I believe it's located in the dash), the cost could run $700 or more. I feel like it is probably in that cluster, because now I cannot get the trip odometer to reset after I fill up the tank...which I need to do in order to keep up with my gas through the mileage.
I have been reading online that other owners of the 2004 Impala are also experiencing problems with their gauges in that cluster. How many complaints does a company require before recalling a piece of bad equipment? I am a 70-year-old widow and a $300 repair bill would be a hardship, but coming up with $700, is out of the question on my pension. Shouldn't GMC share some of the expense of this costly repair to a known faulty part?

I called GM about the problems with 2006 Impala. They didn't help any. I am having transmission problems, water pump had to be replace the 1st week I had it, tie replace, and etc. Its to much to name. I am to the point of just getting a another car and giving this one back to the dealership. My 98 T-bird didnt have all of these problems and I bought that used in 2002. ****They have a recall on Steering problem it was just issue in Feb, 2009*****

in january 2008, my '02 impala would not crank for a whole weekend. i tried getting a boost off, nothing. it was dead, couldn't let windows up, it said nothing. had a couple mechanics look at it, nothing.
That monday evening following that weekend, it cranked up and been riding every since. before that, catalytic converter was replace a few months after purchase, had electrical problem, took 4 times to get brakes correct in one year, coolant leak twice, water pump after purchase, and no check light ever come on

i bought the car in 2008 and the car is a 06 impala and i checked the transmisson oil and it had metal shaveings so they replaced the transmission then the air con would only throw hot airi also had my radio replaced then when iwould turn on the blinkers i could hear them on the radio speakers and i couldnt hear my radio also now my warenty is up and i can hear a knocking sound comeing out of the inside of my car when i got the car i thought i got a great deal but i was wrong i should have stayed with my old car when i would take it in and speak to the mechanics they would look at me like i was crazy i will never buy another car at that dealer ship again

I have a 2007 Impala SS since February 19, 2007. I purchased this vehicle new from the showroom floor. Since I have owned this vehicle the radio has been replaced three times, the insturment cluster replaced, the rear radio speaker replaced, tires replaced twice (1st at 22500 and 2nd 30,000 miles) it had a defect in suspension that GM would not release to the dealer but new of internally (see TSB regard the police package)said it was not for the dealers to know about, abs and traction lights coming on (replaced hub) and now the lights are on again and the radio is still no right. I would like to trade but will be upside down and can't afford that.
cost me 550 for new tires, cost of alignment. The other items have been covered under warranty. The last set of tires was covered by GM due to their faulty workman ship.

I brought my 2006 Chevy Impala brand new it has been in the shop on numerous visit it has had fuel injection replaced,front brake rotors replaced twice, molding replaced, engine modjular replaced, rear wheel spindles replaced, power steering replaced, front tires replaced,tie rods replaced, rack and pinion replaced, stabilzer bar replaced, and all this and i only have 23,000 thousands miles on it when i first got it the car stayed in the shop for 2 weeks i had a loaner and from there its been in the shop no stop i there telling they cant compensate me for nothing not only that i still have to take the car back on thur 2-19-2009 because the rotors are still messed up.I am truly tired of this car.

2001 Impala LS - 3800 engine. Turn signals stop working, Temp gauge stops working, sometimes they come back on. Have to fumble with turn signal stalk to encourage operation. Check engine light on, told by dealer it needs intake gaskets - that was 10k miles ago, I keep driving it, now pushing 130k on the clock. Tire light comes on whenever, I clear it off thru the radio, just recently the service traction control came on, I hit the switch a couple of times, did not shut off, but did not do it again later after parking it.
I hate the traction control, nothing like haveing the brakes automatically applied while your flooring it to turn left in a busy high speed roadway, I'd rather spin the tires and gaining ground speed rather then beeing held back against my will. I am enlighted by all of the other GM COMPLAINTS. I like the headlight one, can't wait for that to happen!! hope I get injured in the process - GM ? R U listining?. I see your filing for chapter 11 per yahoo news blip today.
I am/was a dedicated Chevy Guy - but the nonsense has got to stop - I gave up on the DETROIT LIONS years ago. to think I was going to buy an 05' SS, or even looking forward to the new Camaro. All these complaints are very discouraging, My wife want's me to go to Mopar - Maybe I will. GM diserves to get sued over all this. We the people need the MONEY.

My vehicle is a 2005 Chevy Impala with 61k miles. The cooling system is a Dex-Cool system and is supposed to remain unserviced for 100k miles. I recently had a problem where in which the vehicle would not heat up. A mechanic found that the system was filled with sludge and that somehow the coolant turned to a gell like consistency. The system was untouched and has never had any other form of antifreeze in it. Due to the sludge problem my heater core and other areas were/are clogged. The water pump broke due to the situation as well. I am still trying to get the situation fixed.

I have a 2003 Chevy implala, a year ago it cost me $725.00 to fix an electrical problem with my signal fuse, which kept blowing. My brakelights weren't working either. Now Feb. 11th, 2009 I get pulled over by the police because my brakelights aren't working, AGAIN. I took it to a Chevy service center only to find out it will cost me over $1300.00 to fix this electrical problem.
I work for G.M. and it's sounds like a company problem. When I took my car into the Chevy service center, I was told that wires had melted. It will cost over $1300.00 to fix this problem a poblem that is clearly a electrical issue that the company knows about. Yes this should be a class action suit. The sad thing is the company knows about it. Customer service goes along way. Just fix our cars.

Light switch on steering column - have to clip twice to make them go from high beam to low beam and visa versa. A couple of times, when switching light brightness, all lights, including dash lights, have gone completely out.

My 2004 Chevrolet Impala switch to put lights on high beam. When I try to switch to high beam the lights go out. I was traveling alone on a dark rural road and the lights went out. I kept trying to flick them back to low beam and after several attempts they came back on just on low beam. I did not dare to try to put them on high beam again so I had to travel 40 miles on low beam peering to see ahead on the road. This was very scary and I have now been told to have this repaired it is estimated to cost about $1000.00 which I don't have at this time.
I was also told my lights could go out and not come back on at all. I am recently widowed and this is double stressful to me at this time. I have driven Chevrolets since 1972. The first car was an impala and then I have had two new Caprices and now am driving a 2004 Impala that I purchased in 2004. I have a friend at work who also got an Impala shortly after I got mine in 2004 and she also is experiencing problems when trying to put her lights on high beam. This should be recalled and fixed by GM. Thank you,
Terror, and cannot drive at night now.

This is the third issue that I am having with the Intake Manifold Gasket on my 2000 Chevy Impala. Can I get some relief before I have to pay for this defective GMAC problem? Thank you.

2005 chevy impala, will not start sometimes. passlock2 security system not working correctly. had dealer replace keylock but still had security light come on and car not start.ended up putting a pljx bypass module in to completely bypass security system. pretty bad when i have to remove a cars security function completely just to be sure it will start. gm does not recall this known issue with their passlock security systems, because its not a safety related issue. and to recall it would cost a fortune

The engine intake manifold on my 2003 Chevy Impala with 48,000 miles has gone bad to the tune of a $900 repair bill...the water pump may also need replacement. I see several others are also complaining.
Economic impact...$900 + cost to rent or borrow another car while I am waiting on repairs.

Everything (SECURITY, HEADLIGHTS, CRUISE CONTROL, HEATER AND A/C)

I have been on hold with Chevy about my Chevy Impala and have contacted them constantly. My car intermittantly starts and then will not start shortly after the security light comes on. I have taken it in. I have had it checked. And instead of fixing it, they say there's nothing wrong with it since it is an Intermittant problem. I guess the fact that I end up stranded on the side of a frigging road isn't a problem since it is an intermittant problem and it's not their car so what do they care?
I now find out that this is a problem with GM cars after 1996 manufacturing because of the Passlock system. So basically the passlock system is a piece of garbage, I have a car that does not start occasionally and you people refuse to recall the passlock system and fix it right. I am wasting time and money on an unreliable piece of garbage that will never do what it is supposed to do. I have spent close to 2000 dollars trying to fix this and clearly they are just screwing me over because they do not care about customer satisfaction. I am about five seconds away from hiring a lawyer for a class action suit. I am looking to buy another car at this time and I will never ever ever buy a GM car again.
My car won't start. And Chevy refuses to fix the Passlock system which is apparently the problem.

I purchased my 2003 Impala in Feb 2006, had 20,000 miles at the time. Only a couple of months after I bought it the SECURITY light came on. Once the light came on the car would not start the next time you shut it off for about 30 minutes. I took it to the local Chevy dealer and after three different trips and numerous failed attempts to get it fixed, it was discovered that a $400 computer had to be installed. Worked fine until just last week when the SECURITY light came on again.
I took it to the dealer and the same computer needs to be replaced, again. This time I got on the Internet and discovered that this seems to be a problem with the Impala. The other problem that my Impala has is that when the lights are on bright they may go out on you while driving down the road. Doesn't do it all the time but it does happen quite often. It does not do this when the lights are on dim. I have not tried to fix this issue but I also noticed other Impala owners have sited the same problem on the Internet.
The economic impact the first time was the cost to try to find the problem and the actual cost of the computer the second time.

Purchase of a 2000 Chevrolet Impala (3.4 Liter) from Lawrence Hall Chevrolet of Abilene Texas. LEMON LEMON LEMON!!!!
Bought the car used in 2003, with 43000 miles on it. It within one week had a faulty Intake Manifold gasket. The dealer fixed it no charge. 1 year later, no problems until the Intake manifold started leaking again. $700 something to fix, Again, this time out of my pocket. 18 months later, It happened again. This time dealer fixed it for 550$. ( The guy did the repair in about 3 hours) I think he had by that time gotten good at doing this as he stated he does 10 a week on this engine.
13 months later It breaks again!!! Imagine my disgust with this product!! The wont even take it in on trade with a broke engine!@ Also, I have had the same problems as everyone else with the Headlight switch, the fuel gauge and the front end shimmeys pretty bad. The worst though, is the constant engine overheat and burning coolant, (DEXCOOL) Something must be done about these cars!!!

head lights and running lights go off at night with no warning, relays have been changed does not help owned sense new, 51000 thousand miles,

I brought the car in 2007 I had the car for 1 month I start having problems with the heater where fumes come through the vent went out I complaint several time no help.I took the car back several still no help.Until this day it is still out.I have had it work on still the same problem. Speedometer went out also about the same time I complain no help. Cant takes a long time to start missing and shaking
The car was broke from the jump. they trigger it to to make it work until i purchase it they did me bad I cant trade it owe to m,uch they charge me to much for this car about 15500 for a broke 2005 chey Impala. Now Im stuck with it.

I have a 2001 Chevrolet Impala, last night while driving home with my children on the highway my low beam lights went out without warning. Without hesitation I turned on the fog lamps, which were not very bright, but at least oncoming vehicles could see me. I was able to use the switch to hold on the high beam lights, other drivers were not too happy about that, but I am sure they would not have liked my car approaching without lights at all.
This needs to be recalled and fixed by GM, someone is going to get killed and I have read of many instances of this happening. I will attempt to fix myself as I cannot afford to bring this car in everytime something goes wrong on it, it seems to be something every month, cam sensor one month, window washer switch the next, battery, rotors, it just goes on and on, but the lights going out is not acceptable. Heres to hoping it is just a fuse or some simple sensor. Get it fixed.

I have a 2002 Chevrolet Impala. Like every other GM owner, my vehicle is running hot. Check made by my mechanic, learned that I have an Intake Manifold Gasket problem. Needs replacement. Air leaking into the engine, lack of pressure. Bill is $1000.00