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Ted of South Plainfield NJ (07/07/08) 2006 Chevy Impala has a 3.9 engine and a bad transmission. 55K miles, maintained by the dealer, and they have no clue why this happened. They are asking for $5K to fix.
Sandra of Swords Creek VA (06/26/08) Bought a new 2002 chevy impala headlights steamed up almost imeadiatly causing light to be dim. @008 now passanger side light retains so much water that the headlamps have completely exploded will have to replace the whole assembly. Converter replace when car would not pull and continously bogged down, recall paid for. Security system shut down replaced on last day of warrenty, one week latersecurity systen shut down again whole systen replaced again. Brakes skreak all the time. Racket and pinon knocking or at least we think that is the problem. Our car is kept in garage and is rarley in rain headlights should not be having this water problem.
Robert of Weatherford TX (06/24/08) I have a 2002 chevy Impala with all the problems as everybody else, leaking intake manifold,wheelbearing,tyrod,catconverter,bcm,headlightmalfunction,transmission.That tranny has the blackest fliud in between changes I have ever seen. I change it every 20to25000 miles and put additive in it to baby it along.I do not use cheap fliud either. The car at about 50000 would get moisture inside the headlight assembly. You would see water when you turned on the headlights. I had to reglue the outside lens back to the assembly because it was coming apart. Well I didnt do it good enough and it flew off going down the road now I have to buy that for a couple of bills. Its on going I laugh every time GM is about to go under, I hate people losing their jobs but what about us folks buying their products and getting screwed. I am sick of the car it is payed for but worthless who in the hell would want one. We all need to put the word out do not buy a Impala or you WILL BE SORRY
Angel of Coloma MI (06/21/08) 2004 Chevy Impala. 80,000 miles. Headlights go out without warning. Messing with the bright/dim handle has so far made them come back on. BIG PROBLEM!
Erica of Niagara Falls NY (06/19/08) I hate this car!!!! I am paying for a 2000 Impala that starts maybe 4 times a day because of security issues, I have replaced the transmission 3 months ago, the blinkers work when they feel like it, air bag light is always on, gas gauge is broken, I have to use the key to get into the car, and most recently the car is growling with every press of the gas pedal. I still have a hole year left to pay on this piece of #@$% !!!!!!!!! These cars need to be recalled right away. They are a complete danger......
Rosemary of Chicago IL (06/16/08) I bought the car new in September 2001. It presently has 100,000 miles. The security light comes on and at times the car will not start. The doors will not lock automatically since the security system is causing the Pass Lock system to not work, I have to lock the doors manually and open doors with a key. The fuel gage stopped working properly about 2 years ago. The heat/air fan stopped working in the 1st and second position about 2 years ago. The driver window motor stopped working 2 years ago and was replaced. Recently the back passenger window can be rolled down but not up from the driver's master control. It only goes up from the actual door control.
Edwin of Compton CA (06/07/08) chevy impalas are a piece of #$%% car,i my self had a 2003 chevy impala 1st owner, after only 65,000 my car did start the problem went away and came back when ever it wanted every time i turn the high beams all the lights went out on me i almost crash at 68 miles an hour with a broke down car on the freeway with the hazards off i had change the right axel 4 times in two years,and change the rackopinion 2 times the 1st and 2nd gear came in rough good for me i sold the car for $2,000 dollars but i spend more then $4,000 on triyng to fix every problem it had one thing after another its not worth it fixing this car...everyone,just sell this car before it gets worst
Debbie of Mesa AZ (05/21/08) I found a lemon lawyer in 2002 about my car needing 19 repairs and because of the stress , I settled out of court for pennies considering the headaches we went through. But now I cant sue them however I had problems with the cooling system for six yrs. I replaced the radiator and now my water pump is bad. and my car stalled and the engine has been overheating for the last four yrs all because of the coolant DEXCool which we had used the last eight yrs. I saw on the internet about a class action suit on GM Dexcool. Yes, that stuff is the problem. My car sucks and I will never buy another GM ever.
Linda of Miamisburg OH (05/12/08) 2000 Impala has had the intake replaced twice (I am the original owner), once at 65k miles and again at 130k miles. Now I hve problems with the part that controls the air flow (hot/cold). When you push in the button for the a/c & have dial turned to cold, you still get hot air. Just had a new componet put on and it still does it .. no cold air only hot air regardless of where the dial is set & whether the a/c button is pushed on or off. I loved my car & still do enjoy the rider, roominess and overall performance, however, I am angry that I have had to pay over $2000 to have the intake replaced twice, radiator replaced and now this.
Susanne of Sooke, Canada (05/08/08) We have had our 2005 Chevy Impala for just over a year now, and the fuel gage went on it as did the water pump in the same week. Isnt three years pretty poor for these things to suddenly go? Is there a recall for the fuel gage? Our mechanic said that he has heard of many problems with this occuring on the impalas.
Debra of Claremont NH (05/03/08) I bought a chevy impala in 2003 the blinkers stopped working properly the security system won't let me start my car (random) the gauges just stopped working now I don't know how much gas I have I have to keep track of the milage. The air conditioner stopped working some mach. told me to unhook the battery for about 15 mins and let the comp. reset itself but thats a temp fix. I wish GM would buck up and pay attention they should be recalling all these chevys that have these problems if they would just look on the internet one right after another same problem with them all from 2000 till 2008 way to go GM I am still paying on a dead horse I don't dare to drive it I don't like my lights not working in the dark. Some one with any pull needs to bring this to the media so they can ask GM if their gonna wait till some one gets killed.
David of Franklin WI (05/01/08) Many GM vehicles are experiencing PassLock II system failures. I own a 2003 Chevy Impala and have had a lot of trouble with the car not starting and the security light coming on. These events seem random for the past 2 years. I did not take this car to a GM certified dealer because I don't feel like being taken to the cleaners. What I did is very unusual, but I tore the dash apart and looked at their PassLock II system myself. I am very experienced in electronics, engine management controls and software. Eventually, I removed the ignition switch and really did a detailed investigation. What I found is that GM completely under-designed the system: 1) The male PassLock connector does not fit securely in the female connector block. It wiggles around. 2) The connector pins are not gold plated but what looks like tin/lead plating, which oxidizes over time. 3) The Body Computer software does not compensate for the oxidation that builds up with the tin/lead connector pins. The critical analog signal to the Body Computer drifts because of mechanical issues, temperature and humidity. I fixed the problem on my vehicle by hand soldering the 3 wires (White, Black and Yellow) directly to the PassLock male connector pins. My Impala's problem is fixed without GM's expensive, and I might add useless, help. The average GM dealership repair bill is around $400 and the dealers do not solve or fix the root cause. I fixed it myself not by replacing expensive parts or reprogramming the Body Computer but by making the electrical connection secure. So my years of experience and a Computer Science degree finally pays off. I wish I had 1% of the money GM has taken from consumers because of their PassLock II engineering oversights. Some consumers are choosing to bypass their PassLock systems by other methods. What else can they do? We, the car owners, want representation and I can provide you with the technical expertise that GM does not expect anyone on Earth to have... except maybe themselves.
Karrie of Chetopa KS (04/28/08) I was driving down the road at 70 mph and my headlights went out on me in my 2002 chevy impala. Chevy is lucky that nobody got hurt, but they still won't admit they need to recall it. I researched on the internet and lights are a common problem with 2002 chevy impalas. I had my 1 1/2 year old and 2 month old in the car with me when it happened. That was 2 months ago and they still have not recalled anything. It was over $650 to fix something that never should have broken. I just realized this morning that the reverse lights quit working. here we go again!
Lewis of Granite City IL (04/27/08) I purchased a 2007 Chevrolet Impala LT from the above dealer. The first time I had the tires rotated the car developed a vibration similar to one if the tires are out of balance. I returned to the service department and was advised the problem was the wear pattern on the tires and it would probably smooth out on its own. The second time I had the tires rotated, I had the same results only this time it is worse. The car vibrates extremely at 55mph plus. I have driven 4000 miles since the rotation and there is no improvement. I talked the second time with the service manager at Weber Chevrolet in whom I have complete confidence and he said it is the wear pattern on these tires. These Are Goodyear Integrity tires and are completely unsatisfactory. I know I probably will not receive any compensation for this problem but I try to let everyone I know of this problem. I can assure you this will be the last set of Goodyear Tires on my car and any of my family's cars.
Sharhonda of Houston TX (04/14/08) I own a 2005 chevy Impala. This car has been giving me problems for about 8 months. I have taken it to the chevy dealer and they have no clue what the problem is. I have gone on line and found that many people have the same problem. There seems to be something going on with the passlock system. Sometimes the car starts and sometimes it won't. I can go weeks without a problem, but eventually I am suprised (well not anymore) when I get in my vehicle and it won't start. If so many people are having this problem shouldn't they be recalling these vehicles? I am tired of getting stranded and having to find someone to jump start or tow my car.
David of Swainton NJ (02/22/08) I Purchased a 2003 Chevy Impalla with 43000 miles on it from them and have had nothing but problems with the vehicle since. The orrigional paper work had A 2 year extended warranty on vehicle, Two weeks later they forced me to re sign new paper work and later I found out the vehicle had no warranty on it. I Have had all sort of problems with the vehicle including but not limited to the security light comming on while driving.At the advice of RK,s service manager i purchased a new ignition switch and installed it my self. After several attempts at the relearn procedure I had to tow the vehicle to Burke Motor Group to pay them almost $200.00 to use their scan tool to relearn the ignition switch so the vehicle would start. A couple of months later the security light started to come back on and this morning my wife was not able to start the car. She drove the vehicle home last night and now the vehicle will not recognise her key. How long will the vehicle recognise my key? Also My Check Engine light is on and transmission is shuttering and shifting hard in all gears. I only have 70,000 miles on vehicle now since july 2006 when I purchased the vehicle. I am an auto mechanic by trade and perform regularly scheduled maintenance my self every 3,000 miles for Oil change using Cam 2 partial Synthetic Oil, Or Shell Partial Synthetic Oil And 1 time for 6,500 miles Mobil 1 full Synthetic Oil. The vehicle was using Oil with that so I switched Back to Partial Synthetic. I Performed a Transmission Power Flush of Transmission with a BG Power Flush Machine Using 14 quarts of fresh fluid 1 week after purchase and again arround June 2007, and yet again January 2008. Two weeks later I started having Transmission problems very shortly after a check engine light came on , producing a P0742 code as well as a P1181 code? not sure on second code number. P0742 TCC controller stuck on P1181? Max Shift Addapt I am Being Told by several facilitys that my Trany needs to be rebuilt at the sum of arround $3,000.00 I also with each service of power flush have replaced the Trans Screen (filter). I Rotate and ballance my tires every Oil change or 2 (3,000 to 6,000 miles) I Have replaced my fuel filter 4 times, And power flushed the Coolant twice. I also have replaced the Thermostat and I use Dexcool! I Do not understand why the vehicle is falling apart arround me however I can not afford to rebuild the vehicle from the lug nut,s out while paying full coverage and $350.00/ month as well as rent and other bills, food, and 3 children. I work Two jobs and the wife works 1 job and is a full time mother, we still have trouble making ends meet. I also cannot afford to keep putting out $300.00 or more every couple of months to fix the same problems over, and over again Like the ignition switch! Please Help Us as GM and The Dealer Do not seem to care.
Katherine of Sauk Rapids MN (02/22/08) I purchased a 2001 Chevy impala in Oct 2006. I have had more problems with this car. I will be driving and the car will without warning quit running , the air bag light will stay on steady then go out and the worst thing is that it doesn't start. the security light will flash and it will not fire but then the next time it will. I have done alot of research on this problem and have found out that it is a very common problem. and it never seems to get fixed. I am afraid to take this car to the dealer because I know I will still have the same problem and I can not afford to replace parts just because GM can not find a fix for the problem.
Duane of Portland OR (02/09/08) Failure of intake manifold of 2000 Chevrolet Impala
Pearlie of Corryton TN (02/05/08) 2002 chevy impala wont start sometimes keep trying in 10 to20 minutes it starts
Jim of Bumpass VA (01/22/08) In 2002 I purchased a 2000 Chevrolet Impala. It has been a good car and I've enjoyed it. Unfortunately, I have experienced a rash of problems with electrical switches in the last 3 to 6 months. The dashboard lights went out and my turn signals worked intermittently. After putting up with these nuisance problems for awhile, I got the problems repaired...at a cost of about $500 to $700. (I don't have the receipts in front of me.) Now my low beam headlights don't work!!! I am picking up my car today, and will pay ~$650 to replace the switch in the steering column. What really burns me up is that these switches should last the lifetime of the car! ! ! ! ! ! I know one thing...I'll never buy another Chevy....after being a loyal customer for the past 25 years. Toyota here I come!!!
Nicholas of Cedar Knolls NJ (01/08/08) Sludge build up in the cooling system of my 2000 Chevy Impala 3.4l engine due to Dex-cool coolant. Premature thermostat, water pump and intake manifold gasket failure. I have not made the repair waiting for GM to come forward and reimburse me for their faulty design and production.
Matthew of Vancouver WA (12/09/07) I have a 2004 chevy impala that only has 35,925 miles on it and it started leaking gas in the engine area. My pregnant wife was driving the vehicle when this leak accured. We all got real bad headache's and nausea by the time we got home. After taking it to the dealership twice they found that it was from the fuel regulator in the engine. The service advosor @ the chevy dealership was surprised that the fuel regulator would be leaking w/ only 35,000 miles and the car only being 3 years old. But it still cost me $280.00. GMC took all my info when the car was @ the dealership and said they will see if they can do any thing for us but the guy from GM/chevy never called me back even after I left him numerious messages to call me back. AND now after getting this fixed not more than three days later the blinkers stop working. While my wife was driving the car @ night. I replaced all light bulbs and checked all fuses. I can't find the problem. The blinkers woun't blink, not even the emergency blinkers. I wounder if GM will return my call on this matter???
Patsy of Madisonville TN (12/07/07) I purchased a 2003 Chevy Impala just before I retired in January 2007 which had close to 50,000 miles on it. I have just recently begun to have problems with the air-conditioner and had repairs done. Then shortly after that I had to be towed to a GM dealership while I was out of town and had repairs done. My vehicle would not crank and they said it was the BCM that needed replacing. When I got my car back, I saw that they had replaced the BCM, replaced the IMG, replaced an oil switch, and also claimed that there was a leak of some sort with the air-conditioning coolant. I have been researching repairs on the internet and learned of a classaction lawsuit in Canada against GM concerning a defective intake manifold gasket. The allegation is that the IMG degrades prematurely causing coolant to leak into the engine. The plastic used to make the IMG facilitated corrosion because it permitted leakage from the coolant system. The IMG did not properly seal the engine, causing leaks to occur. Among other consequences, the coolant mixes with the engine oil making the oil ineffective and damaging the engine. In some cases engines overheat and seize completely creating a danger to the operator and occupants and requiring complete engine replacements. I understand that GM refuses to accept responsiblity for this problem.
Trisha of monument beach MA (12/07/07) Bought a 2002 chevy impala may 2005. Since then I have had to replace tie rod end, bushings, ball bearings 3 times, steering rack twice, last time was only a month ago so I'm still waiting to see if it holds. Dealership is telling me its gm bad parts that is why they are breaking. Now last night while comming home from work, I turn on the high beams and lose all my lights! Interior and exterior, on a road commonly known as suicide alley around here due to one lane each way, nothing in between with speed limit set at 45. that means at 11pm when I'm comming home people are going 60 heading right for you. Very scarey. Now I just don't know what to do. I've heard so many horror stories about this car not to mention the electrical system. I owe to much to trade it in. I just feel panic everytime I get behind the wheel now.
James of Bayville NJ (12/02/07) I have a 2004 chevrolet Impala SS 51000miles on it now. after about 1 year of driving it The front end started to shimmy a little and i noticed when turning the steering wheel you would feel and hear a clunk type noise. I sent it to the dealer and it turned out to be a bent steering shaft. 1year later a leak in the hydrolic steering piston seal.1year later replace another steering shaft.I dont drive my car hard and i am careful not to over steer.I really like this year and model.I just a $32000.00 car should not have any problems for a least 100000. miles.
Nellie of Terrell TX (11/26/07) After every 20-30 starts, our one-owner 2000 Chevy Impala will NOT start when you put the key in. No sound. We wait. After 10-40 minutes of turning the key, rattling the steering wheel, etc, it just starts on its own like magic. While waiting for it to start, I have met 5-6 people in parking lots who also have this problem with their Impalas. We have taken the Impala to TX, Mass, and MN Chev dealers,(while on vacation) and they all say: YES, CHEV KNOWS ABOUT THE PROBLEM. They just don't know how to fix it, except by putting in new electrical parts ONE-BY-ONE, which they say would cost thousands. They say to just keep driving it, but ultimately, the cars quit and never start again without large mechanic bills. (Also, my driving and dashboard lights go off from time to time by themselves.)
David of Orland Hills IL (11/17/07) My 2006 Impala has the 3.9 motor. The problem is an irregular shaking problem while the engine is at idle while in park. It feels just like a fouled plug or dripping fuel injector. No code is recorded so GM says there is nothing they can do to correct the problem. GM does recognize there is an irregular shake and is saying this is a characteristic of this engine. BS? I even brought the car in for service while the regional manager was at the local GM dealership and he acknowledged the problematic shake but had no fix for the issue. I have this problem documented with GM at least 6 times now and until they find an update to correct this problem I have to live with it. My last conversation with a GM mechanic a week ago did happen to acknowledge that GM is working on this problem and when they figure out the issue there will be a fix. Please look into this issue and reply back if you have heard of this problem from other current GM 2006 3.9 users. Thank you.
Moniquen of Temple Hills MD (11/13/07) As describe in the complaint I was driving when I said too my husband the lights aren't working. They just stopped working they working fine since I've had the car. We took the car too have it checked out and the mechanic called Chevrelot dealer and they stated it was a computer module the blew. We told the man we had no warning or anything the dealer expressed it would cost over $600.00 and $94.00 in labor fee's. We were able to have the car wire manipulated as describe in the complaints before to use a switch so I would have to drive my car without lights. This is crazy, there was no warning.
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Daniel of Moncton, New Brunswick (10/31/07) i have a 2002 impala it's been doing for a couple of month now the safety light would come on then car wouldn't start i brought it to the dealer they said it was the body control module so they fixed that problem. it cost me $513.00 the same day the safety light came back on and the car wouldn't start again brought it back to the dealer then they said it was the pass lock sensor or key cylinder they replaced that i had my car for a week now it work great now october 30/07 at 5 o'clock in the evening i sent my son out to get the car seat in the car he put the key in the ignition did not start the car he jumped in the back seat to unbuckle the car seat he told me that he heard the car start then the car went into revers the car started to back out of the parking lot my son got scared started crying he's only 9 years old the car wasn't moving fast he jumped out of the car the car backed over the curb turned right on the street then turned left on another street then gong down that street the it turned left again in the back yard of this apartment building i never ran so fast in my life to catch a car my son is ok shaken up now that is a safety issue they gm should do something about it
Anthony of Bastrop TX (10/22/07) I have a 2001 Chevy Impala that the airbag light stays on all of the time. The service Rep said that the airbag module was not functioning and there would be a cost of over $500 to replace the module.All reports that I can find show a recall on that problem. The service Rep said that my VIN # wasn't part of the recall. The problem is the same as the others on the recall, but the module is made by another manufacture. The recall was done back in 2001 just after the vehicle was built. This is 2007 and the recall should be honored by GM since it is a safety hazard due to the airbag won't work in a accident. What do you think? I don't know where to go or call to see if GM will Honor their recall on my safety issue. Thanks for letting me vent my anger due to no other way to resolve my issue.
Joe of Sydney, Canada (10/07/07) 2003 Chev Impala 3.4 liter. Lost headlights while driving at night, happened on 2 different occasions.Between switching the high beams on and off or switching the headlight switch on and off, I don't know what reactivated the headlights.
William of Jacksonville FL (10/07/07) I am a police officer and have a 2006 impala. On several occasions while on traffic stops the car went into reverse after I had gotten out and I had to jump back in and put it back in park.
On oct 4th at 0020 while working off duty I placed the car in Park and was blocking an on ramp. I got out of the car with the drivers door open and then the car went into reverse pinning me underneath the door and car and was dragging me underneath. A
s the car drug me into the grass median it dug my body into the soft grass and dirt and at that time I was able to roll from underneath just in time to make my escape from the car crossing the xway. I was near death.
I sustained road rash a bump on my head and I am still very sore in my mid back and neck. this car almost cost me my life. There is a serious problem with the 2006 Chevy Impala
Heatherof Silex MO (10/03/07) On August 6, 2007 my boyfriend and I bought a 2006 Chevrolet Impala. It had 16,253 miles on it. I noticed about a week or so later that it was making a noise but you could only hear it from the inside of the car. Kinda a ticking/squeaking noise so I called and made an appointment for it to be looked at. I took it in on August 16, 2007.
I was told that it was a heater hose and they ordered it and I would get a card in the mail telling me when it was in. When I got the card I made my next appointment.
On September 6, 2007 I took the car in for the heater hose to be installed. I also had noticed that the brakes were pulsing and the front windows made a horrible screeching noise when rolled down. So I told them about it all and they said they would look at those problems too. They put on the inlet and outlet heater hoses, said the front rotors were warped so they turned them, and they ordered new seals for the front windows.
So away I go and guess what.. the noise is still there and the brakes are doing the same thing. But I waited until I got the card in the mail saying my seals were in before I went back up there. So on September 21, 2007 I took the car back again. The guy that heard the noise the first time agreed with me that it was definitely louder. Anyway they replaced the front windows seals. It fixed the screeching even though I have wind noise I didn't have before. And they said the rear rotors were rusty so they turned them, and as far as the noise.. they told me when they called me that it was injector noise and couldn't be fixed. So my boyfriend and his brother both called up there and they were told it was something to do with the fuel return and there is no fix for it at this time. That GM is trying to come up with a fix. And then put on the repair paper the noise is considered normal.
Is there anything I can do about my car? I've paid out $4000 for down payment, first month insurance,taxes and license and I have to listen to a noise that supposedly can't be fixed and the brakes are doing the same thing too. They never fixed them either. Buying a car is not supposed to be a nightmare and I'm so sick of dealing with them and all the problems that I hate the car.
I have had the car not quite two months and have sat at the dealer more times than I should have to. I had my car 46 days when they told me that it couldn't be fixed. Is there a lemon law that applies here? Is there any way that I can get a different car? I mean I'm not so sure that they know for sure what is going to fix the noise.
I don't want to have problems and more problems while it's under warranty or especially after. I don't have tons of money to put in a car that's why I bought a new one. By the time the car is paid for it's costing us over $30,000. I don't think it's fair to have to hear it can't be fixed. My mom bought a 2007 Impala the same night I bought mine. Same motor..her car no problems what so ever. So I'm at a loss as to what I can do. Could you please help me try to figure out if there is anything I can do.
Ernest of Smiths Falls, Canada (09/11/07) My daughter told me a chilling story this morning. She was driving my 2004 Impala across a dark road last night and because there are a lot of deer along the road, she pulled the lever on the steering column to switch on the highbeam lights. The headlights went out and would not come back on. She was able to pull off the road and come to a safe stop somehow and by pulling the high beam lever back repeatedly was able to get the standard lights to come back on. While she was safely off to the side of the road she found that the high beam lights came on and stayed on only if you pulled the lever back and held it in the back position. As soon as she let go, the standard lights came on again. This is a serious hazard and I notice that others have also had the same problem with Impalas. Is General Motors aware of the defect? Have they issued a recall that I may have missed? How have others fixed this problem? ain.
Desiree of Rising Sun MD (09/11/07) 2001 Impala - The gas tank when full would making a clunking sound when you stopped, the gas gauge quit working about 2 years ago, the Check Water Level Coolant light would come on during long road trips of an hour or more. I would need to fill the resevoir that normally would never need to be filled, had to replace intake gaskets, driver side automatic window box with buttons stopped working,had to replace a gasket of some sort on the manifold this past winter, now, either one of two things happens, the car starts and nothing on the panel lights up or the car will not start at all. Turn the key and nothing. It's random, never know when it's going to strand you, gas pumps, doctor's office, the bank, parking lot at work.... I have had this car for 6 years and had more problems with than the Ford Escort that I had for almost 15 years. I won't have another one, that's for sure.
Marcie of Shelton WA (08/01/07) I purchased a 2001 Chev Impala in 2001 and just had to have a remanufactured engine and water pump installed costing me $4,900.+ The car only had 62,000 original miles. I am not hard on my cars therefore, was shocked when I was told my engine was shot. Ever since I bought the car the Check Water Level Coolant light would come on during long road trips of an hour or more. I would need to fill the resevoir that normally would never need to be filled. Before the 5 year warranty was up we took it in to the dealership and they couldn't find anything wrong. As time progressed the light was coming on more and more. Finally, my car started making pinging noises and leaking water mixed with oil. We took it to a local car repair and paid $150. and they couldn't find anything wrong. My husband noticed the water/oil leaking over the head gasket and we took it the dealership and they called with the shocking news that the engine was shot. They knew right away what was wrong. Apparrently, this is quite common with these new 3.4 liter engines. We couldn't even order a new engine from the manufacturer because they stopped making them because they had an abundance of remanufactured ones. This isn't the first Chev that I've had problems with. My 1991 Chev Camaro was a lemon too. It didn't even have 90,000 miles and the crank shaft went out on that, not once but twice. I had to have that engine rebuilt the second time. I will never ever buy another Chevrolet product again. Buyers beware!
Donna of Owingsville KY (07/28/07) while driving at night headlights went out.turn signals does not work all the time.now having trouble with the car starting.starts and dies.
Meredith of Brewton AL (07/17/07) I been having problems with my 2003 Chevy Impala since I prurchased it last year 11-2006. On several occassions I have taken my car to have the transmission checked out in which the mechanic says he cant find anything wrong it will ot pull hills without hesitation and my front end make a oise like something is falling apart on it which this problem cannot be found there nshould be something done about this I have lost hundreds of dollars just getting things checked out please help
Brian of Saugerties NY (06/28/07) This is reguarding your 2002 montecarlo ss. Ive been doing alot of research on the steering stabilizer from the clinking noise they make when turn and there have been many complaints on this issue yet GM is not fixing the problem. My car to is having this issue. The cost to fix this problem should not be the car owners responsibility as this has been a problem and they just now after our bumper to bumper is expired telling us what the problem is. The dealership also knows that there has been many complaints about this problem but GM is refusing to honor this, this should be a recall as there are many cars with this issue. I do not know where else to send my issue or complaint to.
Perry of Greenwood MS (06/27/07) I am a police officer and I drive a police Package 2004 Imp. when i hit a bump the car cuts off the lights i mean shuts down no one can seam to find the problem what can i do before this car kills me or some one else i just want the car fixed i love chevys and thats all i buy and i have never had a single problem help please
Vincent of Londonderry, NH (06/09/07) As you cited below the same happened to me last night (6/8/07) with my 2003 Chevy Impala (74000 miles) when driving home at dusk I turned my hi beams on and ...Nothing no headlights at all! It was only by holding the switch all the way back that the high beams would operate to get me home. Now I was lucky being older and in the Automotive business (after-market for 30 years) but what if I were driving on the highway at high speeds, or worse if one of my daughters or wife were driving the results could be catastrophic! This switch should have been designed to default to at least a low beam position to allow the driver to drive safely. This is one that needs to be recalled! Chevrolet Impala Investigation Advertisement Click to learn more... May 25, 2006 The National Highway Traffic Safety Administration has notified General Motors that a preliminary investigation is underway of the Chevrolet Impala to determine if consumer complaints describing headlight failure with the Impala justify a recall of the vehicle. The Office of Defect Investigation at NHTSA has received 15 complaints claiming that the headlights on Impalas failed without warning while the cars were operating. Some consumers reported to NHTSA that they were able to restore the headlights by manipulating a malfunction switch on the Impala steering wheel.
David of Apex NC (06/04/07) I have a 2002 Chevy Impala - for the last year and a half, there's a knocking sound in the front end when making turns or driving over bumps in the road. Firestone thought it was the Rack and Pinion and we paid to replace it. Three months later, the problem was back. Firestone said GM had a fix because it's an issue with the intermediate steering shaft that they know exists but have no solution for. That fix lasted three months. They did it again and it lasted another three months. I contacted GM customer service and was told that GM now recommends having the steering shafted removed and lubricated every three months - that it is now considered a maintenance issue. I asked them that if it was a maintenance issue, why isn't it printed anywhere in the car's manuals and why is it just for this model? Their maintenance issue costs $100 each time and is not guaranteed to last more than three months.
Elizabeth of Reynoldsburg OH (05/13/07) ConsumerAffairs.Com has received complaints about the problems with GM antilock brakes since 2002. They have a recall for the trucks and SUV's but I own a 2002 Chevy Impala and am having the same issues with the ABS system on my car, yet they have no recall for it and refuse to return any calls about it. My child, as well as countless other children, ride in these vehicles. What can be done to include the Impalas in this recall?
I'm the 2nd owner of the car and there is no warrenty, so fixing a problem they refuse to acknowledge in the cars is costing us alot of money to fix. My mechanic stated that it would cost over $1,000.00 to fix. This comes right behind an $1,100.00 repair for the intake valves that I was told Impalas are famous for. Well if they are famous for it, why isn't GM stepping up to take care of it????
Vikki of Owasso OK (05/03/07) I have a 2003 Impala that's in the shop right now. There is a problem with the 5th cylinder. The mechanic (it's not at the dealership) told us this is a very common problem with 2003 and 4's. He said he repairs 1 a week and this is small shop. He also said this is something GM should recall but they don't want to eat the loss. It's going to cost $985. I've also had a problem with the steering column and after doing a search on autosite.com see that this is also a very common problem with alot of GM vehicles and it should also be recalled. What we do to make GM recall these problems?
Stephanie of Bondurant IA (05/01/07) I have just purchased a 2003 Impala due to the fact my other car was having major issues. On the way home from the races the other night in the middle of the country with no street lights, no warning....I lost all lights. Could not see the road. Thank goodness it was a straight stretch and there was no traffic......elsewise would have been a tragic accident. I messed with the light switch a few times and they came back on.......scary drive home!!!!!
Daryll of North Charleston SC (04/30/07) I purchased a 2000 Chevy Impala and have had trouble with it starting since I've owned it. The security light comes on and seems to lock up the car. It will not start no matter what you try. If I wait 15 to 30 minutes, it will suddenly turn over. I have brought the car to several cheverlet dealers both in charleston and orlando florida, and have been informed that the problem was fixed. It is still doing the same thing! Today I was told that there is an addtional unit in the car related to the problem and it will cost an additional $650.00 dollars to replace. I have come to find out that i am not the only customer with the problem and as i purchased the vehical at a chevy dealership I believe they knew of the problem and still sold my the vehical preowned.
Dorothy of Wickliffe OH (03/21/07) I have a 2003 Chevy Impala with 56,000 miles. My story is the same as all the rest. I experienced sludge build up in radiator, leaking dexcool antifreeze, intake manifold was leaking coolant. Had to have the radiator flushed this past fall and this week I had to have new intake manifold put in. My mechanic did not put dexcool back in as it ate away at the gasket. He put in a 50/50 mixture of antifreeze. I just want to say thank you GM for standing behind your product. I have always bought Chevy Impalas and my husband has always bought chevy trucks but our next vehicles will be Toyota. If you can't own up to your mistakes, what good are you?
Alexander of Charlotte NC (03/02/07) My lights went out while driving my 2005 Chevy Impala, on interstate 77. It was a little scarey, because it was late and I was doing about 55mph, but I did not panic. I manipulated the switch for the light and the lights returned.
Sharron of Lindale TX (01/16/07) I own a 2002 Impala. The gas gauge has not worked properly for well over 2 years now. I understand there are many many more out there with the same problem, yet GM won't issue a recall on these fuel gauges. The gauge is erratic, reading full most of the time even when it is empty. GM knows about this problem with their gauges, yet won't do anything about it. Having this repaired on my own will be very costly. I am a widow on a limited income and can't afford it.
I have run out of gas a couple of times and before I had a cell phone, I had to walk a long way to a station. Since I am a female I broke down and got a cell phone because of this problem. I have to constantly monitor my mileage and put the same amount of gas in my car at all times or suffer the consequences of running out of gas.
Sandra of Colchester VT (12/29/06) I purchased a 2000 Chevy Impala and have had trouble with it starting since I've owned it. The security light comes on and seems to lock up the car. It will not start no matter what you try. If I wait 15 to 30 minutes, it will suddenly turn over. I have brought the car to Denecker Chevrolet several times, and have been informed that the problem was fixed every time. It is still doing the same thing! Today I was stuck at a gas station for 20 minutes with three of my grandchildren in 20 degree weather. I had to wait 20 minutes until it would start. I have now read MANY complaints similar to mine and find it hard to believe something is not being done by GM.
Joe of Lake Nebagamon WI (12/26/06) Head light failure....WITHOUT WARNING!!! Must minipulte switch on steering column to bring lights on. Besides a lot of HAIL MARYS!!!!!!! Car is 2003 Impala. Happening much to often for safety sake.
John of Nashua NH (12/18/06) I have an 2003 Chevy Impala and I brought it in to the dealer (which I have had good luck since I bought the car) for a no heat problem. When they diagnosed the problem they found that the lower intake manifold gaskets were leaking, the water pump and gaskets needed replacing, the antifreeze (Dexcool) was so low that it didn't allow for heat-be advised there is no low coolant warning in this vehicle. I was told to fix it it would cost $1,150.00 which I don't have and after reading othewr complaints isn't there something that GM can be held responsible for to fix my car?
Frank of Homosassa FL (12/14/06) New 2006 Chevy Impala less than 5 months old, less than 8000 miles, showing heavy wear of cloth material in drivers side seat. Material fraying and falling apart. Passenger seat beginning to show same wear.
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