From the time I first test drove and bought a new Chevrolet Cruze, GM changed the owner's manual to where my new car could not be towed behind my motorhome. GM changed flat towing capabilities. This was the reason I decided to purchase this model. I never heard an announcement and GM doesn't want to talk about it.
Consumer Complaints & Reviews
On 2/4/12 at 5pm, my Chevy Cruze caught fire at the engine compartment causing a total loss of the car. One week prior, we just had an oil change at Northshore Chevrolet in Smithtown, NY. After the incident, I did some quick research and I'm not the only one this problem has happened to. GM needs to look into and address this problem before someone gets seriously injured.
There was an issue in my car, a Chevrolet Cruze. First of all, I went to UMA for just a normal service of 50,000 km with no remarks. Then I took my car from them. Having a problem with the gear, I could not move the car. I returned the car to them, and they did gave me a satisfied answer why they caused a trouble to my car during the maintenance.
The car is with them for about one week now, and they didn't provide me another car since it is their fault. So what I need and expect from your respectable side is to take an immediate action with UMA company to provide me with another car instead. The car now is in the Service Center.
There was an issue in my car, a Chevrolet Cruze, which lead to a fire in the Car Motor which considered as a total loss and this issue is a leaking in the power steering box (Oil Lack). I went to Mansour service center to check this issue more than once but they did not solve the issue and i have all my documents which prove that I flagged this issue more than once. Now, I lost all my trust in this car as this might happen again which lead to a danger on me & my family life. So what I need and expect from your respectable side to take an immediate action with Al Mansour company to provide me with a new car instead of the burned one as it will be impossible to return the car to its original status which will decrease its market value; noting that I bought this car 10 months ago only and it was used for 21000 km only. The car now is in the Service center and this is the work order number: ***
