I purchased a few beverages at this particular Chevron station (825 N. Central Ave., Glendale, CA, 91203) and was charged double the amount printed on the cans for the CA CRV (they list $.05 and I was charged $.10). I have the receipt showing this and it lists the items purchased. I brought this to the clerk's attention; he responded that it was to cover their recycling cost. Knowing this to be nonsense, I told him I'd be reporting it. He asked me if I'd "hear my boss out." I said goodbye and left.
Consumer Complaints & Reviews
When paying with a credit card, before I pumped a drop of fuel, there was already, 13 cents registered on the pump. It's happened before. I've told the manager, and people that I've talked to are also aware of this. This is a small town, word of mouth goes quick, and I will not patronize this station any longer! It's not right where this money is ending up.
Doing a job for a school erecting two sheds. We noticed that doors were on long side of shed instead of gable end, causing a problem with placement. Contacted suppliers, Yardmaster International, who said they had similar shed with doors on gable end. We asked if they could be exchanged and if this would incur a charge; we were told none if drop off and collection at same time.
Exchange was made, and then we were e-mailed that a charge of $72 was to be made for collection. When we contacted to discuss excessive charge, they would not talk to us about it and just said, "We are not interested in what you have to say, the charge stands." Strange that the cost difference in the sheds was $70 cheaper, and then they charge $72 to collect. Make up your own mind on that one. Remember "Yardmaster International" based in Ireland. The most rude and ignorant company I have dealt with in over 20 years of trading. Deal with them at your peril. You have been warned!
On 1/27/12 at 9:45 am, I went to the Chevron station at xxx Elsie ave in Sacramento, CA 95828 to get gas. I gave the cashier $18 and said I want to purchase $18 of gas on pump 10. When I went to pump the gas, the pump stopped at $13 at that point. I went back into the store and told the lady that she shorted me $5 of gas. She said I only gave her $13. She counted it in front of me. When I gave it to her, it was a $10, $5 and three $1's.
I bought a small bottle of Techron Additive for the shelf price $7.99. The register rang up $10.99. I asked why the difference and showed him the $7.99 price. He offered a 10% back and I said no. He hawed around for 10 minutes trying to waste time so I would leave. He said he would give me the $7.99 price because I said something. This has been going on for many years that I am aware of, I only paid attention to the receipt this time. This is false and deceptive practice, and I would like to have this taken care of.
Do not use your Wells Fargo card at Chevron gas stations. Wells Fargo will put a stop use on your card right after you use your card at a Chevron gas station. The Chevron gas station will get their money but then you are left holding the bag. God forbid, you have an emergency after filling up at a Chevron gas station: Your card will be declined.
I pulled up to pump 13 to purchase $20 worth of gas. I gave the money to my son to go in and pay he came back and the pump did not start, I asked him did he tell the attendant pump 13 he said no and went back in and told the attendant to put the money on pump 13. She told him it was to late she put the money on pump 15 now mind you pump 15 was occupied when I first pulled up so how could it be to late there would have been an overage in their records some where.
I then asked for my money back sense they were not going to give me my $20 worth of gas, she proceeded to tell me that the person who was on 15 when I pulled up had used my $20 worth of gasoline I told her there is no way that is possible because once you prepay the pump automatically stops. I asked her why is she doing this my car is on empty I can't make it to another station and I was not about to give them another $20 to steal from me. The police were called and said that there was nothing they could do, I don't believe that my gas was stolen because as i said before pump 15 was occupied before I even pulled up to the pump. I believe that my money was stolen by the manager in the gas station.
My car overheated twice while I was on the freeway. Those two incidents were all caused by Menlo Chevron station's mechanic, who did it on purpose. The first incident happened in August last year when I was on highway 101 North to San Francisco from Menlo Park. My car engine light came on and it turned to the highest. I had to call off my work and stopped in South SF in a gas station. I called AAA to toll my car back from there. My current mechanic spent over eight hours to find out what caused my engine to overheat. Someone put a bunch of white color and very sticky stuff inside my engine oil. These sticky stuff caused my engine temperature to go to the highest.
I am the only one using this car and the only one holding my car key. I took the white sticky stuff and showed it to the mechanic but he was totally in denial. At that time, I had to give up because I didn't have full evidence against him. The second incident happened two months ago, 31 May 11 around 5:00 p.m. I was driving on highway 280 from Menlo Park to San Jose to see my patients. Then, my car started producing heavy smoke during rush hour, with all cars bumper to bumper.
Luckily, I was so closed to the next exit. I got out of the freeway and there was a gas station right next to the highway exit. The mechanic from that station checked my car after I let it to cool down for 30 minutes. They found out that there is no water in the tank. I put the water one week ago and did the oil change one month ago. My current mechanic found out that the water pump was leaking. Now, I have all the evidences that Menlo Chevron didn't change the water pump. With all the evidence from the parts, the mechanic from Menlo Chevron admitted that he did both.
I pulled up to above gas station to fill up. I swiped my credit card and got approved to start fueling.
As I was about to start pumping the fuel, I looked up at the pump and noticed four cents had already registered, but I had not dispensed any fuel yet. Unfortunately, I noticed just as I started pumping so my bill was for $0.11.
I opened a credit card account with Chevron/Texaco, and have paid on the account forever. After all of this time, they have continued to add penalties, increased percentages of one type or another until I have paid all that I ever owed them. Only my balance is more now than when I began. Is there something that I can do?
The Chevron station adjacent to the Four Mile Run DMV in Arlington uses Advanced Towing to tow cars that park to use the DMV. The back of the Chevron lot is a couple of hundred feet from Chevron but is directly adjacent to the DMV lot with no clear separation between the lots. There is an inconspicuous sign warning of Chevron's ownership and towing policies, but the sign does not even meet minimal Arlington County towing notification regulations (lettering of warning is less than the required 3" height but may be grandfathered-in). Recently, during a 45 minute visit to the DMV I did not notice the tow warning and parked in Chevron's lot because I thought I was in DMV's lot. While I was at DMV my car and 3 others were towed from Chevron's lot by Advanced Towing.
There was plenty of parking available in DMV's lot at the time, so I don't think any of us deliberately parked in the Chevron lot. I talked with the security guard at DMV and he confirmed that Advanced Towing tows frequently from the back of the Chevron lot even when there is plenty of parking available closer to the Chevron station. Apparently, this practice has been going on for years.
Unfortunately, this practice, while certainly unethical, is probably not illegal. It is highly suspicious that Chevron would so aggressively enforce towing from spaces that are not even close to its station when many spaces are available closer to Chevron. It is also highly suspicious that Chevron has not installed clearer warning signs (maybe larger warning at entry points or markings at each space) since they are so concerned about illegal DMV parking. $115 (max towing fee allowable in Arlington).
When it's my turn to come up to the counter to pay for the gas and when I was counting my money to see how much I have, one of the employee that work there, his name is Ravi, told me to hurry up and don't waste his time because he still have other customers waiting. I told him I was one of his customers too. But he threw my money back and said the ** words to me and told me to get out, not to mention at the car wash area too. You may not need any business from me but if you keep having employees with that kind of attitude I don't think your business will ever grow. And as for me, I don't think I'll ever go back there again. Thank you.
