Checkers Auto Parts

well went to checkers auto parts and their were only two associates in the store and i was the only customer at the time in the store, so i approched one of them that did not even have a name tag, so i told him what i needed even tryed to make his job much ease er and showed him the pice that i needed ,and his responde was it over there in that shelf, i look around didnt find it, so look back at him and told him i dont se it , he said will I DONT KNOW THEN, which i responded to him arnt you soupose to know, he said no but in very bad tone like he want to act like a kid SMART.

so i look at him and told him well cant you look it up on the computer and help me find what i need. he said yes i can look it up but your going to have to wait, becuse i dont like the way your asking. so i replied well dont you get payed for helping a customer find what he needs in the store. and to give customer service, he look at me and walked away

at that point i was really disappointed with him so i said i been a customer here for over 10 years and never had got this adittued from an employee. i couldint belive it so i asked him let me talk to the manager he look at me and said im the manager. i was SHOCKED that checker would have amanager like that, so i ask him give me your name becuse im going to go to upper managment and he did but also said i dont care who you talk to because im the man. so i said ok im calling, then he tried to make it up saing you could of gave me the model to look it up, and i said shut up because thats the first thing that i did.

so i told him write down your name for me since you dont have a name tag. SO i left, i just dont understand how you wuold have a night manager likr that when his jos is helping customer and customer satisfaction. i feel insualted after been a customer over 10 year becuse i dont know if im going to spend more monet there. customer is the king... not the staff.

My son saved his allowance to buy a Zooma scooter and not 1 month after the purchase, we started having problems with the brakes and the motor. I took the scooter back to the retailer for an exchange or refund. They said that their was nothing they could do but they would look at it and send it to the manufactuer. Checker Auto had that thing for over 5 months. To make things worse and after several calls several days a week they just had it sitting there in a corner. Since the 90 day warranty had lapsed, there was nothing they would do.

months after the purchase, my 12 year old son had only rode this thing 3 or 4 times, something was wrong with motor and the brakes. How do you tell a 12 year old that saved his allowance for years and mowed lawns that he just gets to look at this thing. So... I took it took a local small engine repair shop where they fixed it for him. The cable on the brakes were not assembled correctly, and there was a problem with the gas line.

Now that he has rode this for another month (he does not ride this everyday, more like once a week) On the braking system in the front there is a little screw that impinges inward towards the tire. Therefore rubes against the tire and eats away at the wall. BLOW OUT. Landed on a curb. Not only have we had headache after headache because of this scooter, we have medical bills, cannot find a local parts dealer or someone willing to service the damn thing.

Economic= Loss of Thousands

I purchased oil from Checkers Auto Parts and mailed my rebate form and receipt. I did not receive my rebate. I called and was told they sent a check but are sending me a 2nd check. I have not received the 2nd check for over 6 months. I do not know how much longer I have to wait.

Mentally I cannot trust and believe the words on rebates to pufchase anything.

My son drove his brand new zooma gas scooter the length of our driveway (50 ft) and the rear tire locked up and the handle bar came loose. I had a hard time trying to get the handle bar back in place and the rear tire to unlock. He then drove it about another 50 feet and the rear tire locked up again permanently and the rear brake assembly came off. Checkers auto store where it was purchased refused to deal with our problem and zooma scooters will not refund us because it was out of the box and used.