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Consumer Affairs


Is this your Business?

La Sierra Motors

Pomona, CA


Consumer Complaints & Reviews

I purchased my first vehicle in September 2010. I got a 2002 Mercury Mountaineer. I put all my money into this vehicle. I traded in a 93 Corolla that was in excellent shape and got stuck with a piece of **. I advised the seller if this vehicle would make it long distance and he said "yes". 2 weeks into my purchase I drove from Pomona to Landcaster and broke down. I had to pay a tow truck $450 to take the car home plus an additional 100 bucks to have it towed to the dealer. The day my car stranded me in a mountain side, I called raising hell. They responded "not my problem" so the following day I took the car back and argued with the sales man. He offered to go half on the repair. I had to pay an additional $200 for a transmission flush. After that the salesman refused to write m a written document or receipt.

He made up a big excuse why it wasn't written up. I then asked if it is in good shape and a mechanic says yeah. I couldn't trust their "yes" answers so I took my car to Ford dealership and they said I needed a new transmission. Due to their prices I went to get another diagnostic test elsewhere. I found a place to fix my transmission for a reasonable price. But as soon as he opened the transmission he stated this vehicle was never flushed due to the black fluid. He also stated that "it was a miracle I've been able to drive this car due to all the missing and broken pieces found inside the transmission." In total I have put in more money than the value of the car when I purchased it. I know there is not much to do towards this company since the ** me legally. All I advise to others don't bother purchasing car here unless you have a mechanic you trust to review the cars. Don't be the next victim. I have to pay for a car that was worse than the car I traded in. Thanks, La Sierra Motors, for the kick in the ass.

purchsed BMW from dealer, car would have constant overheating. After taking car back to dealer 5 times took it to BMW mechanic and they told me the engine block was cracked. have had to pay 1/2 the cost to fix engine/

I purchased a used vehicle from this company and it turned out to be a lemon. I'm stuck making monthly payments on a car that is not running. It broke down not even three months later. I can't afford to have it repaired and it's an engine problem. They sent a mechanic over and the diagnosis he gave us is different than what the dealer is telling me. I guess it's not convenient for it to be an engine problem.

Now that I'm making monthly payments on the vehicle and have to pay full coverage insurance, it leaves me with nothing to say I can invest on the engine. I'm close to losing my job due to not having a reliable transportation. My boss knows how difficult it is for me to get to work, so he tells me to just take the day off since it's not that busy. My paychecks are shrinking and my bills are stacking.


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