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Hardin Hyundai

Anaheim




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Richard of Fullerton, CA October 5, 2008


My Car, a 2001 xg300, was going into high idle once or twice a week. They determined that the problem was the throtal body. I had the repair done at a cost of almost 1,100 but the car still did the same thing. After a future repair, where the airbox was fixed, the car stopped ideling fast. That repair was covered under the warrenty.

I contacted Hyundai and they offered me 50% of what I paid insisting that the transmission was a different problem, the transmsiion has been replaced at the same time as the airbox. I tried to tell them that the transmission was not what corrected the problem that it was the airbox but the woman could not get past the transmission. I even had the service rep call her and tell her that they fixed the airbox. I talked to her again, after he called her, she was still fixated on the transmission not listening to what I said, still offering me half of what I paid and acting like they were doing me a favor. I do not feel that 50% of an unneeded repair is fair.

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