Autonet

I purchased a 2005 Ford Exposition from AutoNet on September 26, 2011. The person whose name is Tyrone represented himself as the owner as well as the sales person. He stated that he started the business as a mechanic. I asked for a car fax report and was told that the SUV was in great condition and I could purchase a warranty that would cover the SUV bumper to bumper. Two days after the driving the SUV off the lot, I called Tyrone back to inform him of the problems with the SUV. 1) That the SUV would lose power when driven on a incline. The SUV would sputter of sorts. 2) It would be slow to start at times. 3) The motor in the front passenger window is going out.

Tyrone said that I need to call the warranty company for the repairs and that it would be covered. So, I called them and was told to bring the SUV over which was 25 miles away and is only open Monday through Friday. I took the SUV and was asked to leave it until eight hours later, I received a call saying that the SUV was ready and the repairs it needed was not covered. That it was a muffler or cadalic covert problem. I called Tyrone about this and he said that he would check it out but never heard back from him. A few days later, the sensors activated and the SUV needed brakes and rotards front and back.

On the evening of October 29, 2011, the SUV stopped on the transition road of the 405 South to the 105 East. The next day, I attempted to contact Tyrone and Autonet on October 30, 2011 through the telephone but no one answered so I followed up on Monday, October 31, 2011. I was told that Tyrone would not be there until 10am. He called me. Once I told him what had happen and that SUV was not operational, he said that he would call the repair shop to see why they had not repaired the SUV and that he would call me back but again, he did not call back. I called him again about 5 hours later. He said that he was still waiting to hear back from the warranty shop. He never called back.

The next day November 1, 2011, I called him at 10:10 are he said that the owner of the repair shop had been on vacation and that it was his birthday. However, he was trying to get it taken care of and would call me back yet he never did. He also said that he was going to get someone to come over to where the SUV is to take a look at it but that also never happened. Tyrone asked me to tow the SUV to a muffler shop and see what they would say. I told him that why would I pay for a tow while not be assured that they would be able to repair the SUV. What am I supposed to do then?

To tow it somewhere else? I told him that I wanted that SUV repaired and he needs to absorb the related cost. I called him on November 2, 2011, saying that he is still waiting. I've asked Tyrone to swap the SUV for one that is fully working and operational or to repair the SUV. Meanwhile, the SUV is still not working and no one is taking responsibility for the repairs. Tyrone is saying that they need to repair it and the shop said that the repairs are not covered. I am without a SUV and out of more than $4,000.00 to date.

I went to Autonet to look for a car. Andy quoted me one price. But, when I went back the next day to buy, he raised the price by $1,000. He also lied about which bank would finance my car and the interest rate. When I asked him to return my $2,000 deposit, he started calling me all sorts of names right in front of my 5 year old daughter. He called me a **, piece of **, and he said he would call the cops if I didn't leave and he didn't want to return my deposit. Is there anyone who can help me get back my money from this crook? I am very distress over this situation.

I purchased a 2003 Volkswagen Jetta. It had the ABS light on. The salesperson said it was due to car sitting in the lot for a while but that they would take care of it if the light did not turn off. About a week after, I went to the dealer to give Tyrone a deferred payment and told him that light was still on. He said they would send me to their mechanic so on memo of MO I wrote "Autonet fix abs light".

Tyrone gave me the address of their mechanic in North Hollywood. I took the car and was told by Allen he had to order a part and that he would call me once he got it. It's been about 6months already and they have not yet fixed the problem. I have phone records, copy of money order and messages that were sent and given to the company and the salesperson.I 'm frustrated that they give me the runaround and don't take care of problem, and they say that I'm trying to criminally extort money from the company and that this issued was never brought to their attention. I just want to get my car fixed. I took the car to an auto repair and was told that it would cost me around $1,300 to fix.