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Consumer Affairs


Buick


Consumer Complaints & Reviews

OK, maybe it's not the world's most exciting car but the Buick is a stylish, safe, reliable family car, right?

Perhaps, but those we hear from are upset about such shortcomings as engine problems, peeling paint, faulty window motors and all kinds of other shortcomings you'd never expect to find.

The front dash of vehicle for no reason, other than the Florida sun, has come unglued and curves up so I can not see the road at times. I don't need an attorney yet. I would love to send you digital pics I have, as well as a camera film showing your dash has totally come apart.

I need a part replacement for an oil or transmission leak. It's not available according to dealership and on back order...for over a week. While not a large leak, the possibility exists it may increase and prohibit further driving. Buick is a 2010 Lucerne and is also ready for a recall which was to be performed simultaneously. Is it possible a company as large as GM cannot ship said part immediately? Further, Jim **, Dealer of Orchard Park NY should return my calls and at least let me know of progress or lack thereof.

The vehicle was approaching 95,000 km and I wanted to replace the spark plugs. I usually do this myself. I determined that the motor required rotation to access the rear plugs. I disconnect the motor mounts and crank over the motor with a crowbar. I spent $350.00 dollars for 6 spark plugs qualified my next vehicle to be rear wheel drive with the motor placed in the position that Jesus Christ intended motors to be. Probably a Chrysler 300 and GM can kiss my ***. They lost a lifelong customer.

Now that I know that the Buick Rendezvous is a money pit, I am certain that the dealer does not care about the quality and reliability of the cars it produces. I have sunk nearly 8,000 dollars into a 2002 Buick Rendezvous because I was locked into a car note and could not afford another car. Sad day when you want to buy American but the product is subpar to competitors.

Not only that most of the owners of these cars don't even know that they will never be able to go more than 3 months without an expensive repair of some type, be it transmission, hub bearings, differential, cooling and heating, relays, window motors, power steering, etc., it goes on and on. I will never buy another Buick and hope others will take the time to research the product before they purchase this money pit. I love American products, I wish that the producers loved us enough to produce something that won't bankrupt you, or at least pretend you are listening. I have no transportation after paying 12,000 car note plus 8000 dollars + in repairs.

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother's house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell.

When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper.

But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver's seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from.

About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009.

I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.

I don't know how well those guys have road tested the 2011 Lacrosse v6 with the 18" wheels before they put it into production, but I can tell you they did not do a good job. I am one of the unlucky owners of the 2011 Lacrosse and I am completely disappointed with this supposed luxury vehicle. The main culprit is the terrible road noise coming from the wheels. On any surface that is slightly rougher than completely smooth asphalt, the noise is very excessive. We compared the road noise with a 2002 very used Nissan Altima and found noise in the Lacrosse to be much worse.

Especially on any metal junctions, such as the bridges and overpasses, and on rough cement or asphalt surfaces, the tires sound as though someone was hitting the vehicle with a hammer on the metal joints and there is that overwhelming low frequency noise like a plane flying in close proximity on gravel and other rough surfaces. The tire noise is the same on all the 2011 Lacrosse's with the 18 rims. The other problem is the exhaust. The two mufflers sound like a boom box at very low rpm's.

We plugged one up to test where the noise comes from and found the car 50% quieter. Apparently the other muffler is just for the looks and does not serve the purpose that it was designed for; that is, muffling the noise. I did not have a chance to see if you did anything about the tire noise on the 2012 models, but I did see that they did something with the exhaust system. I am a dissatisfied owner and will most likely never buy any GM product again. I have contacted their customer service on multiple occasions, but to no avail. I only wanted them to put the17" wheels on, which are much better suited for this type of vehicle. I hope no one else gets fooled like me. I have read many reports by the owners on the web, I guess they must be deaf.

Buick Rendezvous 2002 needs to be recalled. This car already broke down with a leak in the intake, with only 58,000 miles. Apparently, this is a known issue with this car! This needs to be recalled!

I have a 1998 Buick Regal GS. I've owned it for 10 years. There was a recall to address a valve cover gasket that allowed oil to leak on to hot exhaust causing fires. The gasket was fixed. The car continues to leak oil onto the exhaust and the catalytic converter. Also the car cuts out when the turn signal is used. It restarts. But when it cuts out, power steering and brakes are inoperative. Many Buicks and GM vehicles do the same according to the NHTSA complaints. Why is there no recall? This is why people buy Japanese. We were told not to park the car in the garage or close to the house.

I purchased a Buick Lacross from Jim Burke used cars in August 2010 for $23,000. I was financed by Capital One for 18.6% interest, which was a ripoff because in September 2011, I still owed $23,745 where no reduction in principle at all. When trying to sell the car in 2011, it has a value of only $15,000 as I learned that I purchased a car that was used as a rental car and had 28,000 miles when purchased.

I am now stuck with a car with high mileage and I am upside down on the value.

I purchased a 2002 Buick Rendezvous with less than 35,000 miles in August of 2010. With normal driving conditions, the car broke down on us while traveling out of town. The mechanic in Virginia Beach, VA said the car needed a new engine. Thinking that we may be taken advantage of, being a tourist, we had the car towed 2 1/2 hours back to our hometown, where our mechanic also said the engine was blown to the tune of over $4,000!

If GM knew these problems existed with this vehicle, they should have recalled them. We are out over $4,000 and I never purchase another GM vehicle and will be happy to tell everyone that I know not to purchase a GM vehicle. If this is their way of treating their customers, they should not be in business.

I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purchased it. It now has 117,000 miles on it. Two years ago, while I was driving the car, it just stopped on me. I was told that a camshaft was broken and that it would be easier to have the engine replaced instead of trying to fix the camshaft. I kept the vehicle maintained on a regular basis. I replaced at least 3 water pumps, 3 intake manifold gaskets, 2 EGR Valves, as well as other repairs. I didn't find out about the Dex-Cool recall until 2009 when the car stopped running. This explains why I had to replace water pumps, intake gaskets, and EGR valves so frequently. Is there any help for people like myself who can't afford to keep sinking money into cars in which the Dex-Cool product caused other problems?

I am without an automobile. I had the vehicle towed to a repair shop to have an engine installed but finding an engine with low mileage is next to impossible. The cost for a used engine with over 200,000 miles was $1,700. A rebuilt engine will cost $2,800. The blue book value of the vehicle is around $1,900 if it's in excellent condition.

The junk yard will probably give me about $100. The body of the car is in excellent condition. I have looked for used vehicles in the $1,500 to 3,000 price range and the mileage is considerably higher than the mileage on my vehicle or the vehicle's history in general is in question or both.

At 76k miles, the radiator is faulty. The transmission fluid mixed with engine coolant. The radiator, all hoses, and lower intake manifold gaskets had to be replaced. The cost was $1500 and that was with discount. Also, the oxygen sensor had to be replaced (separate issue). The car is rusting and the paint is peeling off. What's really scary is that I had minimal indication of the radiator problem, no warning lights/check engine light went on. I just discovered fluid leaking on my driveway. The engine wasn't running bad. But had I not acted quickly, within another hundred miles my engine would have blown up had the fluid got in it. This is ridiculous for a car with only 76k miles on it. I paid almost $20k for this car. I used it in December 2005 and have only put 50k miles on it! I will never buy another GM car again, ever! It's sad too because my dad retired from GM. Next time, I am buying Japanese.

My 2006 Buick Lucerne has many issues. When getting in the car, the lite knob hits knee. Its seat plastic is cracked. The original tire has belt seam overlapped too far, causing thumping and air pressure notification to come on. One rim leaked due to flaking chrome and corrosion, its outside trim is coming loose.

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.

By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had "found" a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the "block test" and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.

Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, "I understand it needs quite a bit of work, but my only concern is the end result." I then asked them, "If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work?" The mechanic I spoke to (KJ **) said "yes" and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same "yes" answer.

The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. I'm not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.

Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to "keep an eye on it just in case and if it overheats to bring it back". She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).

It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, "Oh really, that's weird." Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, "You know, sometime things get overlooked." Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: "I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct?" He said "yes". Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.

The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a "block test" to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: "It failed hot, so we're going to let it cool down over night and test it again in the morning. It failed cold so we're letting it run. It's been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot," and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.

After four or five days total, KJ ** put me on hold for the first time. Then, someone named "Nick" (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, "That's great, but this is obviously not going to cost me anything extra right?" He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): "Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that's the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!"

I was obviously quite upset. He kept telling me the same "not our problem" type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!

When I called the next day, the uncooperative "Nick" picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same "not our problem" responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, "Let's go to court."

One thing I find interesting is that when I was referring to my and KJ **'s earlier conversation, he said "yea that was me" when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They don't even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.

So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

I own a 2010 Buick LaCrosse. The passenger door came back and made an 8" gash in my 88-year-old mother's leg. She went to the emergency room and has spent a day and night in the hospital because of this. There is a chrome strip along the door that sticks out from the door, and this strip made the gash. The Buick dealer first told me he would fix the strip. But after speaking to the corporate office, he was told that he couldn't touch my car and couldn't do a thing!

I have a 2003 Buick LeSabre and the top of the front dashboard has warped and lifted up and the seam separated. It is owned by my elderly aunt, Mary Brunini. I am told that this could affect the operation of the front airbags. It's as if the problem was caused by the sun. but his car has always been garage kept.

The car was pruchased brand new from Perrine Buic / GMC of Cranbury, NJ.

I don't feel that we should have to pay for this repair. It is a manufacturer's defect and there should be a recall. Another 2003 Buick Le Sabre owner on your site has complained about the same problem.

Today, I sent an email to General Motors about this issue and named Perrine Buick as the dealer.

I am a retired aerospace machinist, who has worked in the research and development industry for my entire life. I also own a 2002 Buick Lasabre custom car. It has 54,000 miles. I have never seen such a waste of money and time, as in the design and quality of the power window mechanism in my Buick. Three out of the four windows have broken. Upon further inspection, it was obvious that they were non-repairable (Part # FRT-RH-BU 25713421). The engineer who designed this, and his boss who approved it, should both be Wal-Mart greeters, if they could qualify. This gives 'designed and made in America' a really bad name.

The local dealership has quoted $400.00 for parts and labor for each window. That's $1,200.00 for the three windows. It didn't even get me started on the transmission that I had to replace with less than 40,000 miles on the odometer.

I have a 2004 Buick Rendevous with 43,000 miles. I am the original owner of the vehicle. The metal fuel lines and brake lines have rusted out. Extended warranty co and GM says there is nothing they can do. The cost to repair is close to $900.

The paint of my Buick is coming off in huge sheets. Local car, mild weather, no reason for this except that the GM paint job was faulty. GM provides nothing but an endless telephone run-around. GM finally tells me that they would knock $500 off the $5,000 paint job. Needless to say, a paint job that can only be done at GM.

I had a complaint about my 2006 Buick Rendezvous. With 61,000 miles and four years old, my transmission went out. The housing was cracked and came out in two pieces. I was going to take it out to a dealership and was told they will send it out anyway. I found out later that a month prior, it was no longer a GM dealership but I was never told at the time of the call. So, we took it to an independent. After paying $2,200, it was fixed and drove better than it ever has. We have had problems in the beginning with the transmission module and slipping.

It was fixed more than once. I am extremely disappointed in this product and how GM is not caring less on how they want to look as a company. I believe that there was something wrong with it in the beginning. And things can happen, I understand, but to blow off a customer, which GM did, by telling me that there was nothing they could do to help me is unacceptable. I want to support the car companies in this country but I will never buy a GM product again.

I have a Buick regal I purchased from the Buick dealer, now the paint is peeling off in lawyers as big as sheet rock the wind picks up the paint. And it begins to peel like a soft shell crab most of the car is now primer from all the white paint peeling off how is this fair. I made payments with warranty but neither the dealer nor the Buick will honor their paint it's a 1997 sad the leather int is perfect everything else on the car is fine except paint.

I have 2000 Buick regal LSE. I've replaced the power window regulators twice on the passenger side windows-front and rear. Also the air bag indicator light constantly fluctuates on and off. The front regulators cost $249.00 each, the rear $189.00 each. (I've replaced front and rear passenger each-twice. Expensive labor was $85.00 hr charged a total of 7 hours. A few months ago I was leaving the grocery store and a man reached through the window and tried to jack me. Also the airbag malfunction gives me anxiety.

I have a 2003 Buick Lasabre that dash is peeling off, it has been doing this around the window area for 3 or 4 years. Recently, it is doing the same thing on the drivers side of the dash, I would think this would interfere with the air bag. I took it in to the dealer and they refused to repair it, this seems to be a safety hazard that their workmen ship caused. I would think this would come under a federal safety regulation? I would greatly appreciate you looking into this matter for me.

I am concerned that the air bag will not deploy if needed.

Am writing this letter to you because I think you should be made aware of how the average GM owner is treated with a service issue. My name is Jack *** and have a 2007 Buick Lucerne that I purchased brand new from patriot Buick in Charlton, MA.The car itself has been wonderful. I compliment the engineers on the design. I must say the lack of care I have been shown both from the dealer and Buick customer service at best has been a terrible experience. My story is simple and I would think it should have been very easy to resolve.

On Wednesday, July 27 2010, I had a flat tire. I proceeded to start to change the tire, followed all the safety instructions in the manual provided by GM and as a total surprise to me the jack on the car malfunctioned and collapsed with the car falling to ground and cutting my knee from the flying parts. I then contacted Buick roadside and they informed the car was still within warranty and sent out a road side tow.The company arrived in a reasonable time and proceeded to change the tire.

When the gentleman from roadside jacked up the car, he dented the rocker panel on the right side of the car. The only other damage done was when the jack malfunctioned and the car fell to the ground. It damaged the right front rim on the car. The next day, I called Buick customer service and they set up a 3 way call with the dealer I purchased the car from. I spoke with a gentleman named Jim who was very nice, set up an appointment to look at the car for Monday 8/2/10 at 5:30. This is where everything went down hill. I walked in and approached the service manager and told him about my situation and his response to me was where is the rest of the jack that you could clearly see was totally destroyed. I suggested he check in another Lucerne to see how the jack should look in one piece. He informed that was not his job, his job was to sit behind the desk.

I once again tried to get him to look at the car and he refused, at that point he talked with the sales manager of the dealership and he talked with service manager and said I would be taken care of. After sitting for 45 minutes with no help, I once again contacted the sales manager. He spoke to the service manager and finally they came out and looked at the car. I thought at that point everything was going to be covered. The service manager apologized to me for the way he treated me and I accepted that.

He indicated to me he could see what happened and would contact Buick to get me a new rim and the car fixed. I then received a call back from gm customer service telling me I would have to contact Buick roadside about the damage done by the tow company. I thought when I bought the car the warranty would be provided by Buick. Once again, after a series of phone calls to roadside they informed me it was up to the tow company to take care of the damage. I would need to take pictures and get three estimates and send them to roadside.

It is now a week later and got a call back from a Brandi at Buick telling me that Buick would not give me a new rim based on the recommendation of the dealer and service managers report. I also asked what about the damage done by the roadside tow and she informed me that is up to the people at road side and I need to call them. To this point not one person has satisfied my needs.I contacted the local tow company and they looked at my car this morning and will fix the body damage on Tuesday of next week. Very ironic that the local tow company is the only one willing to standby a customer and provide help to me. They said it could take up to two days to fix.

I once again contacted roadside to see if they could provide me with a car while my car would be tied up. To no surprise, they indicated to me it was up to the tow company who they contracted not me to provide me with a car. As you can see by this long exchange it has been very time consuming and frustrating. I must tell you my prior car before the Lucerne was an Acura and the service was beyond excellent. They did everything in such a great manner. I really had reserves about buying a GM product. I guess it was my mistake to think the so called new GM is a new image company. I thought you should be made aware of this because I will not pursue any GM products in the future, Hopefully someone can learn from this and not have to be put through the runaround I have. It is now a week from the incident and nothing has been resolved. I would expect a company that prides itself as world class and better than Lexus would be much better. I now can see why people in my age group, 45-55, go with all the luxury imports. The topper of this is the GM, Tom S. did not want to hear about my problem and when I indicated possibility of buying a new Buick, he informed to go elsewhere.

I own a 2006 Buick Rendezvous w/ 42,000 miles that I have just taken to my mechanic to be inspected and checked because an engine light came on. They did an ECM scan and a P2761 code came up for the Torque converter on the transmission. I was stunned; I have never had a problem w/ any of my other cars, and have always had General Motors vehicles. I have had 3 Buicks and an Oldsmobile that span more than 25 yrs and never had anything like this before. The mechanic also explained if they had to "drop" my transmission to repair said problem, it could be very costly.

I went home and researched my situation online and went to Edmunds to see what problems presented itself w/ this car and got an eyeful. I next went to Just Answer and got a tech online who gave me the lowdown. It seems when some of the Rendezvous were built and (there is a TSB that was sent to all the dealers so they knew about it) there was an incorrectly routed wire at the transmission causing the wire to get cut on a bracket which will set the P2761 code. The wiring needs to be replaced and the harness.

Now we're talking somewhere in the neighborhood of $600. They were kind enough to send me all the schematics and email so I have all the info in black and white. Now the crux of the problem, I called the dealer who states it's a Buick problem. Okay, I call Buick, and I explain my issue and the miles on car and the TSB that was sent out and they try and talk around it. I state that this should be their responsibility and as a goodwill gesture, they should take care of it as it was their problem to begin with. They called me today to tell me I should now take the car back to the dealer for the same exact scan that the car already had at my expense, I absolutely refused.

I told them to call me back and reassess their issue because this is absolutely unacceptable and about one day away from going to the media about this issue. I am truly serious about this. I have always bought American cars but if this is how I'm treated as a senior woman, maybe I have made a mistake. Can you folks help please? I am a senior woman on a fixed income still paying for this car. I can't afford to pay for this repair and I'm very serious and honest about that. I'm handicapped and need this car, that is why I bought it in the first place. Please help.

My mother is the owner of a 2000 Buick Lesabre. Presently, three of the power windows have suddenly stopped working. From reading other numerous complaints online from people all over the United States, it appears that these power windows are cheaply made. But it will cost around $400 - $500 per window to repair which my mother cannot afford. So we have to find another solution to her problem. But in the meantime, I wish a class action lawsuit could be started. Even though it would take a long time and probably the only winner would be the lawyer, I firmly believe Buick should be held accountable for their actions.

The service manager has tried everything possible and is an excellent representative of the dealership although my vehicle is not right. My 2008 Buick Enclave that I love had premature tire wear 3& 4/32 all tires evenly worn. Dealership agreed to buy two tires and I buy two costing me 618.00 so much for G.M. price matching as advertised my problem six times to the dealer and even leaving it there for three days it still shakes when I drove in with old tires it drove beautifully they are trying but my vehicle still vibrates. Dealership is great, love my Enclave but don't like the vibration they suggested I drive it 500 miles and bring it back what's up with that suggestion. Any help or suggestion would be appreciated Thanks

Initially, the weather-stripping around the windshield blew off at 65 mph. I can deal with that. Every year, when the ambient temperature goes above 90 degrees, the air conditioner quits. It will shut the car down for at least 2 hours. Amazingly enough, the highly trained lugnuts at Brown could not recreate my problem on four visits to their shop. This year, after the heat spurt in early April, the air and blower fan have stopped entirely, along with the radio, windows, back hatch, door locks.

There was a time when I would have died to own a Buick. Now, simply driving to work on I-95 may mean I may die. I don't know what surprises their computer holds in store. It may be total engine shutdown at 65 mph. As I explained my problem to the "parts technician" yesterday, he grinned at me through the conversation. As I got louder in my total disgust with this band of thieves, about 4 other employees arrived behind him. This obviously is the goon squad that is trained to respond if a client has been totally **. Not only has GM and their union thugs destroyed an American icon, Brown Buick seems to relish in the misery they have created for their victims (aka customers). I came as close to an arrest for assault and battery yesterday as I ever have in 60 years. The Lord and experience made me leave, rather than punch that plastic grin on parts guy through his nasal sinuses into his brain stem.GM and Brown have turned seemingly normal people into potential felons.

A few weeks ago, I was driving and my floor mat became stuck underneath my accelerator, nearly causing me to rear end the vehicle in front of mine. Luckily, I was able to move it down with my foot before impact. This then happened again--same situation. These are factory floor mats on my 2006 Buick Terraza, which I bought from Bob ** in Seymour, IN, in August 2006. The car was previously a "demo" car, prior to my owning it.

I have owned two Buicks. I love the luxury, the ride and the car, but I have the power windows. Even my mechanics have told me that Buicks are the absolute worst when it comes to windows. I am replacing the fourth motor in my car (which has 60,000 miles on it). My previous Buick has window issues as well. My mother owned a Buick and told everyone that unless the car was under water and people were drowning, no one was to open any of the windows.

In December 2004, I purchased a 2005 Buick Terraza and had the vehicle less than two years when I spent significant time going back and forth with the dealer's service department regarding issues I was experiencing with my vehicle. For starters in June/July 2006, I took my car in because of a noise and vibration when driving at all speeds. After approximately three visits, I was told I had four bad tires and they were replaced (which I thought great at the time, problem solved). Additionally, I complained that I had issues with my sliding doors not closing. I continue to have problems with this to this day. The instruments lights, overhead buttons, gasoline, etc. were only half lit, not lit at all or fully lit (a mixture). Also, when attempting to start my car it would not always start (hardly ever on the first try) when I turned my key. I was told that that was because it was an electric start and that certain things had to line up and it was an issue that was being worked on. I continue to have that problem, only now it makes a grinding noise.

Periodically, my radio/CD player just doesn't work and for an extended period of time, the memory buttons had issues that were correctable if I hit the button twice really quickly. I have a molded piece on the in front of the rear driver's side wheel. Well, that has never been fixed although it was pointed out to the dealer (it has been this way for nearly as long as I've owned the car). After approximately two years, I had to have my starter replaced. I've had to have the paint touched up on my lift gate because of rust.

Speaking of lift gates, to get the gate to close, you must attempt slamming it two, three and four times. The final straw was this morning when I turned my seat warmer on (a luxury I afforded myself since I planned to have the vehicle for a while) and it became too hot. It was on high so I turned it down and put my hand under my leg to ease the heat and I had to jerk it back because it was so hot. When I parked my car and looked at my seat, I actually had a burn scar on my leather seat from the heating coil. Now the seat warmer does not work at all (I guess that saves me from future burns). I bought this vehicle along with the luxuries and now regret it every single day I look at this car and have felt that way for three years (easily). I expect wear and tear on my vehicle and to have minor repairs, but to battle something seemingly every day is ridiculous. I seriously doubt that I will ever purchase another GM product.

I purchased 2002 Rendezvous in 2002. It began in the second year, I could not believe that I would be replacing the radiator and condenser assembly. Each year following, I was shelling out major bucks in repairs. Each year, there was something wrong with either the heat or the air conditioner. From replacing sensors, thermostat to water pumps. Each year I have had to replace the brakes and rotors and had the hub bearing replaced once. In 2009, I began to have problems with the engine and electrical. I had the head gaskets replaced and once again, problems with heat and replaced the blower motor resistor.

In December of 2009, the driver side window no longer works. Then in January 2010, despite my efforts in taking very good care of my car with regular scheduled maintenance, the engine took a final dump. The cam shaft broke inside the engine that pumps the oil without any warning. I was left stranded and carless. I received a recall notice regarding the hub bearings but did not qualify because of the mileage. I was never notified on the recall for the Dex Coolant and when I found out, it was too late.

In my recent research, I found that there was a recall for the head gaskets that closed in April of 2009. I was never notified. I did receive a recall for the fuel fill tube which is good for 10 years or 150,000 miles and I do qualify, however, I don't have an engine! I called GM Consumer Relations and they said the only recall they have is for the lift gate latch. I feel that GM should reopen the recalls for the dex coolant, hub bearings and the head gaskets. I am looking for some recourse because in no way should the cam shaft broke.

My Buick Rendezvous stalls while driving, or car will not start. In the past two years my radio would freeze up or my wipers would not turn off sporadically. I purchased my 2002 Buick Rendezvous used but with only 26K miles. Two out of four years of having this car, I have been having repeated problems with it not starting, service lights flashing, stalling, and completely not turning over at times.

It has been in the shop about four times for the various problems. First they could not find the problem, then they changed parts! It is completely dead! I mean nothing! I had to have it towed back to the shop. It is still there. I have only 3 payments left on it and was very excited. Now I fear I have thrown my hard earned money after a bad investment. I almost bought a Lexus but truly appreciated the Buick quality. I question their intentions when they came up with this SUV. I could only pray that something will be done to fix or replace my only means of transportation.

I have a 2003 Buick Century with the 3.1 with fewer than 70,000 miles. The heater would not work correctly. We went to our mechanic and were told that Dex cool damaged the manifold gasket and it had to be replaced at a cost of $650. I received a class action letter approximately 1 or 2 years ago about the class action suit. At that time we did not have any problems with our Buick. I did not send in the paper work for the law suit due to not having a problem. We just had the repairs this week.

I read you article and noticed that the deadline has past. Is there anything that can be done?

We wrecked our 2008 Buick Enclave on November 7 2009. It is now December 7 2009. The body shop can't finish my car because GM can't produce my dash. 1st my air bags were on back order now this!! What are consumers that have these issues to do?

My 1998 Buick LeSabre engine failed after 60,000 miles due to the failure of a plastic intake manifold. The coolant flooded the engine and destroyed the engine. I had the engine replaced, and at 120,000 miles, guess what? The replacement engine is now consuming coolant through the intake manifold. $4000 engine replacement several years ago and now another $1000 for a manifold replacement

In the 2 years that we have owned this vehicle we have spent thousands of dollars on repairs that appear to be common failures. We have replaced the head gasket, front wheel bearings twice, ABS and AWD lights continually come on, Drivers windows switch, A/C Compressor, front brakes 3 times, rear springs, loss of electrical power several times.

Problem: intake manifold gasket leak at 45,038 mlg, 2002 Buick Century (car new 7/02 and well maintained) I wonder if there is a recall or "secret" (or other) warranty/ies on this equipment.

I have a 2002 Buick Rendezvous CXL. It has had "Cooling System" problems which I cannot seem to resolve. I have had the intake gasket changed after recommondations by two different service stations. I paid hundreds of dollars to do this. I have also paid to have the cooling system checked for leaks and have been told there are none. My car has now reached a point where I can't use air conditioning without my car overheating. I am flushing the radiator today and replacing the coolant with a different brand after seeing all of the complaints about Dex-Cool. I have noticed the rust colored sludge in my overflow container and am wondering if I, like many other GM car owners, am being affected by this poor product. I am a nursing student and barely getting by, I can't afford to keep repairing my vehicle. My transmission is now shifting really hard and I am worried if it is being affected by this.

I have owned three late model Buick LeSabres including a 1988 in 1993, a 1997 in 1998 and a 2002 since 2003.

My wife and I drive at normal speeds and do not stress the car with rapid acceleration. We maintain the cars very well with oil change every 3000 miles, etc.

All three spun a main bearing when the cars had only 50,000 to 65,000 miles requiring engine replacement.

What is that about??

When getting my 1995 Buick Century car serviced at the Concord Chevrolet dealer, it has been found that there is oil in the coolant reservoir. This is due to oil intermitxed with coolant leaking from a faulty intake manifold.

I ve just bought one of these lemon cars
Buick 2003 Regal in Sept 08 and I am
mad, hurt and want to get my money back
or Class Action Suit. I do not trust them
repairing any car. This is all wrong
and they knew it when they sold all these
cars. They have put me and all my Family

in danger.

In 2003 I posted a complaint on ConsumersAffairs.com regarding sudden brake failure on my wife's 99 Buick Regal, with 31K miles, due to a rusted out brake line bursting. Three rusted metal brake lines had to be replaced.

Last week I posted a new complaint regarding my 6000 pound 2004 Chevy Avalanche with 38K on the clock. Sudden and total brake failure occurred due to burst rusty brake line. Had I been towing 4000 or 5000 pounds (as this heavy duty truck is designed to do) down a hill and this happened, I can imagine what the outcome would have been. Almost every metal brake line is severely rusted and requires replacement.

But today lighting struck again in the same place. A brake line suddenly started to leak on our son's 99 Buick LaSabre with 143K on the clock. He noticed his brake pedal getting mushy and then the Service Brakes Soon Light came on. He nursed it home, we crawled underneath and found a rusted out brake line leaking brake fluid!! Would you believe? Like my truck, most of his brake lines are severely rusted and need to be replaced.

Considering the most important safety factor in a vehicle is the braking system, the metal brake lines should be made of material (e.g. stainless steel) that lasts the life of the vehicle. I don't believe my experiences are isolated incidents and with people keeping their cars longer, or buying used instead of new, the potential for brake lines to rust out and suddenly fail increases. I'm afraid we are seeing the tip of the iceberg here - especially for those who live in the snow states. Cost of repairs to be determined. But having 3 GM vehicles with brakes failing for the same reason gives one pause.

I too feel that I have been scammed by GM. I purchased a 2003 Buick Rendezvous , March, 2003, in March of 2006 the engine blew. The engine had sludge in it. I had to replace the engine. I contacted GM and they gave me the cold shoulder, run around, etc. I was told that it was my fault and that I must have never changed the oil, then I produced all of my oil change receipts from the past three years. Since replacing the engine I have continue to have problems with this car, 3rd cylinder misfiring, water pump goes out. I have had to rent a car for a period of over two to three months while my Lemon was in the shop. Three years ago the engine blew now the service engine soon light is back on again after I was told all the car needed was a tune up and to replace spark plugs and wires. Dealership called today, May 1, 2009, and said that both heads are cracked and need replacing. How much more of this will I have to endure before GM takes the Lemon back and makes me whole again. I am spending between $300 to $400 every few months to keep the car on the road. I am sick and tired of being sick and tired.

2002 Buick Rendezous with less than 70K/ coolant disappears from coolant tank (intake or heads). Radiator went out last year, A/c condenser went out 2 years ago. No heater for two years. Front bearings making noise (falls under a recall). Battery has gone out more time than I can count. Car won't start from time to time I was told (BCM problem). Liffter noise from time to time. When turning from a stop sometimes the traction control light comes on car will not accelerate (very dangerous new problem) gas gauge of course works only from time to time.

The electrical problems are to long to list them all. No major accidents minor scrapes only. Junk! The car for the last 2 1/2 years can only be drivin short distances to avoid overheating due to the coolant loss. I contacted Reynolds Buick about the coolant loss they said they had no know recalls or Know problems (2 years ago).

I also asked about A/C problem when it went out same answer no know problems. I am very unhappy with the short use this SUV has given us. I was a Mechanic for 20 years had my own shop. I replaced the radiator when it began to leak / so I did both radiator and condenser together ( condenser failed first drove without A/C for a while). The sad part is the condenser is out again.

I have been watching the coolant just diappear knowing a major problem would follow. We choose to keep driving 3 miles each way to work. There is no coolant in the engine oil so I figured the engine is no fear of failure. The problems listed above are very common to this car I found out looking on Edmonds just a few days ago. I now know That Buick /Gm is well aware of the problem/s The worst part the BCM issue has never been resolved as well as the intake gasket /head gasket. They of course can be replaced and the same problem will happen again in a few years later (never resolved issue from what I have read).

With the cars new traction control issue it is no longer safe to even drive around the block. I think it very sad that GM knows of these defects I have only been contacted about the bearings. The problems have not been resolved in any way. There is no new BCM without problems.The Dex-cool issue I was never made aware of. I have cleaned out the coolant tank several times due to the strange rust color/scale /sludge build up in it. It has never failed emmission test. The oil has been changed on time. The SUV is very clean inside and out. I have never had it back at Buick. I have called them and or gone down to talk to them in person about the issue listed above. They charge of course just to pop the hood open.

They said none of my problems would be covered by GM (General Mistake). Made me feel/understand I was the only one with these problems. Why spend so much money trying to fix what they can not fix properly anyway. We are lucky my wife work walking distance from the house if not this SUV would have failed to be of any use years ago.

My car is a 1996 Buick Regal GS..the recall was for 1997-?. there was something on CNN about the recall on the 1997-?. (I missed the program, my daughter-n-law called me this morning to tell me about it.) After going on line I saw this report to fill out and was hoping to be contacted about my vehical that caught fire in Oct. 20007. I called a Buick company in Metairie, La. and they said they no longer have parts to fix the car (the fuel lines that burned). So I bought another part that I also needed that burned, now a year plus, I still can't find out how to get my car fixed. (on ss and can not afford a whopping repair bill and can't seem to get any answers). Please,if you can assist me in any way to get GM to fix my car I would appreciate it. Bet I am not the only owner of a 1996 Buick GS that had the fire problem.

fire damage to end of fuel lines. manifold burned, wires and a multitude of screws, etc. the cost of the manifold and gasket was over $300 and I do not know how much more it would cost to repair my only transportation.

I owned a 1999 Buick Regal and had only one payment left on the vehicle. 2003 drove it to church, went inside, and the car caught fire. It burned everything in the engine compartment. Had to get a rental car and wait for insurance company to settle. Once paid by the insurance company, which was not enough to get another vehicle of equal quality, I had to add money to that to get another car. GM has just issued a recall for this very reason.

I find it absurd that a parked vehicle caught fire and no one (Insurance, GM) saw the need to investigate. With only one payment left, I more than paid for this vehicle, not to mention taxes and insurance costs only to lose it with very little compensation. I'm sure it has been too long to do anything about this now, but wanted to at least voice my complaint.

Having to replace the vehicle was totally unplanned (obviously, I was one payment away from owning it!) Not to mention the high taxes and insurance. Insurance company only allowed a rental car for a limited time, therefore I had to quickly find a vehicle within my budget which forced me into selecting a vehicle without time to thoroughly shop for the best deal. This created a hardship because I had not planned on these added costs at that time. Not to mention the time of shopping, locating and purchasing the vehicle.

I just found out about the GM gaskets being faulty. I have a 2001 Buick Regal 3.8L. that I purchased in January 09. The SES light was on. I took it to the shop where I work. The mechanic ran the OBDC tool and it came back with a cat converter code. He told me several things could cause the converter to go bad. The guy I got the car from is the original owner had all service records and I've known him over 10 years. The cat converter was replaced a year ago. Its bad again.

The water pump went out a month after I got it. I replaced it. I noticed a thick black grease in the neck of radiator, the oil cap and coolant level sensor. Flushing it for 45 min made no difference. The coolant kept leaking (about a gallon a week). I checked the oil twice a week to make sure it wasn't milky indicating a blown head gasket. No coolant leak under the engine, no radiator leak and there were no leaking hoses.

The water had to be going somewhere. The only other place I could think of is the exhaust. So, I checked it out last week and what do ya know! Antifreeze dripping out of a small crack in the muffler. When I added water to the radiator that day, for the first time the coolant was full of bubbles like someone blowing in it through a straw.

I found out that the antifreeze going through the catalytic converter will cause it to go bad and throw out that code. The lower intake gasket will cause the water pump to go bad and when the coolant continues to leak with the bad coolant sensor unable to detect the coolant level, the car overheats and cracks the head which will cause bubbles in the radiator. My friend who sold it to me said he'd never gotten any notification of a class action suit. He's lived in his house for 20 years. Isn't there something that can be done when people were unaware of such a lawsuit?

If the gaskets and/or dexcool were ruled at fault, it seems to me that those people who didn't opt out of the settlement should still be entitled to something no matter when the damage occurs. Either their product was faulty or it wasn't. Isn't there a statute of limitations that applies? Is there a way we can file another class action lawsuit? It took me 3 months to get him the 1500 he wanted for it. I don't know how long it will be before I can come up with the money for this. Should've known better than to buy a Buick.

Bought my Buick Regal in 2001 with only 15,000 miles on it. Car was maintained regularly at the dealership only to have many major problems occur so much so that it was recently sold for scrap metal. Problems consisted of peeling paint (horrible), oil pan drip (never able to repair), two auto windows quit working (one was replaced because you cannot just buy the part but have to replace the whole auto window - one I just pulled up and left and was never able to use that window again), many expensive brake repairs on this car and the last thing was that the transmission exploded while driving in downtown (Charlotte) rush hour traffic.

Paid $1,000 for paint job (which also included repair of a few dents), the window repair along with the oil pan drip (and an oil change) cost $1,000, and the last big expense would have been for $4,200 to replace the transmission (could only use a rebuilt one - no longer make this year model transmission). All this happened within an 8 month period, and the car only had 89,000 miles on it. Could not afford to keep pouring money into this car (car dealership maintenance expense had been extremely high). Sold it for scrap metal and bought a Hyundai Santa Fe. NEVER will I buy a GM product again.

While driving the speedometer start to act up it increase when stop to 110 mph. hjours later it worked correctly. two weeks later it did the same, the next day it did the same. I had to replace the whole unit. It should not have done this in this short of time. (four yrs).

none, only mental depression.


Buick Window Motor Failure: (Known Buick defect) My Buick LeSabre Limited had a window motor failure at 60 mph this weekend which caused a dangerous driving correction while in heavy traffic. The fact that kept us from a serious or fatal accident was the adept driving of my daughter.

Today, the repairs were estimated by Grayson Motors to be between $500.-$600.00 for a complete repair or $105.00 just to jerry rig a temporary repair fix.

As an 86 year old on a fixed income the motor replacement repair option was not feasible so I opted for the cheaper option. In reviewing my invoice I note that the part used for the temporary repair cost less than $2.00 and the balance was in labor cost.

My issue is that this is a known problem that Buick has not recalled or notified its car owners of the potential danger of this predictable failure. We nearly rolled the car when the window dropped inside the car door and feel that Buick should replace the window motor and recognize their engineering defect. It took less than 30 seconds to find data on-line recording the same problem with other Buick owners.

My daughter reports that Grayson Motors was polite and prompt and I do not fault them in anyway.

My car is a LE SABRE Limited with 45,232 miles on it. The window failure was in the rear left window.


I own a Buick Century that for the second time needs the intake manifold replaced. It is my understanding that there is a defect in the design. I feel it is only right that General Motors pay for this. I do not make the kind of money it is going to take to repair my car. I have always supported anyone who wanted to buy or who owns a Buick. I will not be doing that anymore.

All 4 power windows in my 30K Buick LeSabre went out, cable separation on the window regulator. Each part has a $400 price tag. This was a known problem, a TSB was in effect, before I purchased the car. I think GM is STILL putting the inferior part in vehicles. And GM wonders why they are in trouble? I will NEVER purchase any GM product again!

There should be a class action lawsuit against GM for this practice. Taking the car to the shop and paying for parts/labor that should have been fixed before the car was allowed to be sold.

Over the past 2 years I have had to replace all 4 window regulators on my 2000 Buick Regal. The cost was just under $2000 total.

I am a senior citizen and really could not afford this expense. I received absolutely no help from Buick's customer service. Not even an I'm sorry.

2003 Rendezvous, 3.4 L, rocker arm bolt pulled out of head. Rocer arm laying on side in top of head. Buick Assistance stated take head to dealer who took pictures. Buick stated no assistance due to mileage(126,000). Arranged for used heads, when removed, they had the exact same problem, same engine, Chevy same year. Buick states not their problem, dealer states because we over heated the engine, that has never happened in the life of the vehicle. Second GM engine 3.4 which has had head trouble. Will be my last GM vehicle if I can convince my wife.

Pulled engine, new heads, gaskets, intake gaskets, wires, plugs, fluids and the like Suspedt close to 800.00 in repairs and I have done the work.

my 2007 Buick Lacrosse caught fire after the break line leaked break fluid on the heated roders. luckily no one was injured! i knew my breaks needed some maintenance but i never expected this. i just dont think this shouldve happened on a car that was just over a year old!

the fire dept came and it was considered a total loss! even though i had a loan on it, it was a great loss! my wife and i planned on keeping that car long after we paid it off. now we have nothing to show for it!

I just wrote recently about our 2001 Buick and the transmission going out shortly after the extended warranty. Now, with 101,000 miles on the car, the catalytic converter plugged and caused extensive damage to the tune of $2200+. They are warranteed for 100,000 miles. We had to have it repaired because we were away from home by 600 miles.

Well, no warranty - that figures - we paid the bill and now I guess we'll keep the car because inside it's beginning to be new again.

I bought a used 2002 Buick Century with about 35,000 miles on it. Today, my car is in the shop to fix the intake manifold gasket again. This is the third time I'm having to do this. The mechanic says the engine must have overheated. However, my temperature gauge never went up and the TEMP light never came on. The low coolant light came on briefly and went off. I did check the coolant level, added about a quart and I did follow the procedure in the owner's manual. All 3 times, the same thing, overheated engine without any warning from the dashboard.

This problem has already cost me about $1300.00 for the 1st 2 times and now I'm looking at another $600.00 + to repair the same problem.

We bought a 2001 Buick Regal (new). We purchased an extended warranty to 75,000 miles. At 78,000, the transmission went out - we were told that maybe GM would help us if we got it to the dealer.. Then, they said, nope, they couldn't help. Cost $4,000. Then at 101,000, the catalytic converter plugged and caused extensive damage to the sum of about $2200.

Now, we figure in the seven years we have had this car, it has cost us at least $400 a month - not including new brakes and tires.. Ridiculous.. Never another GM product.. I have all he paperwork and am a very unhappy customer of GM. We paid the bills - no thanks to GM.. They could have cared less.

My 1991 Buick Riviera's driver's side seat belt suddenly won't lock. It appears clean, but if something happens I am going to sue Buick this is ridiculous. I depend on this car and no one at Buick seems to give a damn. I was told no one could fix this and I don't believe it for a second.

I bought a 2002 Bucik Lesabre. Shortly after recieving the car I had a problem with the drivers window. They replaced the motor. It happenned again within a year and they replaced it again. Two years later the front passenger failed which I had to replace. In 2007 the rear driver side failed. Again, $700 to replace yet another motor.

Now in 2008, the rear passanger side window has failed. All four motors failing (some multiple times)means there is a design problem. I previously owned two Mazda's, one for 12 years and one for 10 years, and never once had to replace a window motor. GM knows about the issues and are letting us foot the bill, while their repair centers reep the benefits of increased business. The bean counters know that its simple math and profit for them to do nothing! As a small business owner, I would never treat my customers this way.

GM where is your integrity? My father drove GM's all his life. I've made the mistake of buying two and have paid dearly with huge repair bills. My next car will support our overseas friends, because you have taught me that workmanship, customer service, and being dealt with fairly are not part of your company's tradition. So sad, I'd rather keep the money in the U.S. I've been forced to pay several thousand dollars in repair bills. I don't have the income to support yet another know design issue.

My 1998 Buick Lesabre 3.8 motor (85000 miles) with a plastic intake manifold created a leak of coolant into the pistons due to corrosion and break-down of the plastic between ports. The motor locked up with the fluid on top of the pistons. Without knowing that this is a comman problem we went on to dismantle the heads and had them checked. Only then it was suggested by the little head shop that we check the intake manifold. Not a word from GM on this ongoing problem although a dealer stocked 20 manifolds in the Parts Dept. WHY ISN'T THE CONSUMER PROTECTED WITH AT LEAST A RECALL IF GENERAL MOTORS, WITH ALL THERE WISDOM, CAN'T CHANGE THE PLASTIC TO A METAL MANIFOLD ?

After a towing expense and shop and parts invoices of $2200 there still is not a solution. This could happen again at any time . Is there a changeup in the works for these motors? Disgusted Owner.

This will be the third regulater that is being fix in my car window. I just replaced it in July and now it is broke again. I have another buick that has had the same problem with the power windows. The window was fixed in July and hardly ever used since then and now it won't go up again.

Plastic manifold broke down (steam was coming out from under the hood) and needed to be replaced

about 6-7 hundred dollar repair

Buick has 26250 miles driving west on Intertate 76 in Colorado, all of a sudden the right rear window goes down. Can't roll it up. Went to GO Buick in Denver, Co. and repaired for %585.00 for the one window. While there two other person brought their cars in for the same problem. Have talked to two other persons who have had same problem. One had two windows go and the other all 4 windows go. Now this is extremely poor product. I looked at the window assembly and it relies on small pieces of plastic to keep the metal cables together. Junk

Sir, A fan belt needed to be changed out, on my wifes 97 Park Ave.A job that should take about 10 minutes, can not be done without removing the front motor mount! Older Park Ave. this problem happens if you have a water pump problem. You would think that with all of the resources G.M. has, there engineers could design an easier way to remove these parts so repairs could be made less expensive and quicker. ow would you like to be stranded because of a simple fan belt in the middle of no where?????

Expensive repair, possible tow charge, stranded, hours or days for repairs.

From month one on this vehicle alarms and key not working properly. Then the next months coolant not holding and leaking and after warranty 100,000 the window clips continue to break tires wear and hard to get Air and heat not working motors out and condensor, and now the big one inthe last 3 months motor overheating so gaskets were replaced hoses belts and flushing of the dexcool that may have caused this $2000 then 3 days later the power cords from battery about caught on fire were shredded and sparking so I took it back $400 more and 3 days later engine knocking well guess what now the engine was blown it took him 2 and a half weeks and me calling to check up I even paid the towing. I am not saving taking it back to the dealer with this loss for a new engine I dont trust what will happen next. This company does big work on engines and I wanted to get it done right away but my 699 I saved should of went tothe dealer at least they would o payed the towint each time as Daves is costly I dont know whom to blame but it will be at Jaggers in Lebanon to do the work now and many days and walking Jaggers 7654823515 GM has many complaints and we will file onthe dexcoolant that caused this it comes up in a few days what a mess GM has made

Transmition filter and pump quit on our return trip from Indiana, had this fixed, now the transmittion is starting to slip. vehicle only has 33200. What's going on with this quality vehicle? Buick Rendezvous 2003P

We have had trouble with the car over heating.First,they replaced the thermstat & cap, flushed the radiator out.Then intake manifold gasket had to be replaced. My car is a 2003, Buick,Rendenous With not a lot of miles on it.We are still having problem's,I paid out 850.50 so far and I truthfully can't keep doing this. Could you tell me what to do about this? I need someone help

My wife and I were involved in a freak accident when our 1992 Buick Century accelerated out of control. We were parked in the parking lot at our church. I started the car, stepped on the brake and moved the shift lever from Park to Drive. The instant I took my foot off the brake pedal and before I could step on the accelerator the car accelerated at a high rate of speed. We were in the first row of the parking lot, facing the church building. Between our car and the church building was a parkway with large trees and shrubs, a driveway and another area with grass, large trees and shrubs before the church building. I was able to steer around 2 of the trees in the parkway before the car hit a small hill before the parkway curb and became airborne.

Still traveling at a high rate of speed we came down in the middle of the driveway and shot forward hitting the curb, bending my right front rim and going around 2 more large trees. We were now headed straight for the church building. I managed to steer the car so we did not hit the church building head on. We still hit it quite hard and my wife's head cracked the windshield. The car shot off the church building and was headed for a large cross on the church lawn. I steered around the cross and 2 large pine trees and was back in the parking lot where I managed to bring the car to a stop. My wife got an acute concussion and our car was totaled out. We received only $1,400 for the car, even though it was in very good condition before the accident.

I purchased a 2001 Buick LeSabre new and have had few mechanical issues. BUT I have replaced 2 window regulators so far and have another one that recently went bad. I decided to try to replace this one myself to avoid the cost of hiring a certified mechanic. So I searched the Web in hopes of finding some instructions on replacing the regulator. Much to my surprise, I am finding lots of other consumers who are having the same problem with this General Motors product. I have been unable to locate a recall and don't understand why not.

The cost to repair each of these regulators has been approximately $400 per occurence.

I submitted all documentation necessary to prove the car fire of my 1997 Buick Regal including pictures during and after the fire. A recall was issued 2 weeks after my car burned on March 31, 2008. My file number is 654908. The vin on my car is 2g4wf5216v1464610. I was informed today that after the attorneys for GM looked at my claim they turned it down because they couldn't access the car. My insurance company has the car. Also supporting with affidavits of the fire damage. They also sited the Economic loss rule which apparently says that if I only suffered economic loss not injury or property damage that they were not responsible. They will be sending me by mail a more detailed version of the reasons I was turned down on my claim against them.

I purchased a new 2002 Buick Regal July 24, 2002. All four window regulator's have malfunctioned. The first one, drivers window failed first and it was covered by an extended warranty for the amount of $621.43. I believe the mileage was prior to 75000 because that was max on the warranty that was sold to me along with the new car warranty that ran concurrently. Strange I thought. Anyway, on June 30, 2008 the second window regulator went out. Auto had 109234 mileage and the cost was again $621.43 that I paid. On June 26th, the third window went down. I checked the fourth window, and it would not roll up or down. That told me it was going down also. I called the mechanic at the Buick Dealership who takes care of the car, expressed I did not have the $ to have the window fixed. On June 30th, I took the car in and had him raise the window and secure at the amount of $84.23. I have the fourth window locked. Bottom line is, two windows are not operable and I am out $84.23. When I get the money I will be out $1,242.86 to go along with the $84.32. Mileage is at 110948. I have spoken with GM Customer Service in Detroit. That is to no avail. Why can't GM fix the window regulator part from falling apart? This fee of repair is absolutely highway robery.

Buick (2007 Lucerene-New) Brake problems -rotars and pads relaced once on Bumper to Bumper warranty. 10,000 miles later they need replaced or cut at my expense. Also tires worn out at less than 20,000 miles which Buick would not replace under bumper to bumper warranty.Firestone/ Bridgestone stated that Buick is buying a cheaper grade tire than what is available in the same design at Firestone Stores.

I too had engine problems with my 1997 Buick Century. One september cold morning with plenty of snow on the ground my car stopped on me as I was taking it to the college to be repaired and they told me I needed a carborator which cost me about 200.00 But before that I had other engine problems that same year which cost me more than 800.00 in repairs at David's Auto Repair Service, LLC. Now I'am having engin problems all over again and this is all within a two year span of time. I thought it was my thermostat because the needle moves very close to the right that warns me that my car is running hot.It did the same thing last year with thermostat but it wasn't my thermostat that needed repairs but the engine. I believe that GM knew all along this would be the case. What has happended to justice for all and accountability for one's actions. With no-fault divorce and no-fault insurance, I'm not supprised we have no-accountability. Why bother with elections when there's not enough blame to go around. Is anyone listening and does anybody care?.

1999 Buick Regal GS. GMC Lacks Accountability in all they do. I discovered a value leak and brought the car into our local mechanic 2 years ago (2006) to get fixed. We take care of our vehicles with regular maintenance. March 2008 Buick determined their value cover oil leak is a safety issue that could cause fires - Recall #07035. We followed the recall instructions and brought the car into the Buick Dealership for repair. We learned the recall item had already repaired by our mechanic by in 2006. But Buick continued to repair the valve cover that was already fixed (go figure) and they (Buick) broke the valve cover and forced me to pay for the new cover noting I was responsible for payment of the part they broke. Yep, cause I went somewhere convenient to my home for something BUICK would not have paid for 2 years ago, it was my fault their mechanic broke my car because my mechanic had worked on it at 101,000 miles (this is very sad... no accountability to their people)! I appealed this decision to GMC and submit for reibursement for the original work done by my mechanic as well as the valve cover they broke. I had all the receipts and documentation on what was repaired and when. GMC reviewed my claim and they agreed completely that I should be reibursed and approved Full payment. In fact, they called me to advise me I would be fully reimbursed for all of my costs! I should receive a check in 2 to 3 weeks. That was in May 2008. Today I recieved a voicemail that GMC reversed their decision to reimburse for full cost incurred due to a recall of your Buick. Nevermind that this was a huge safety risk - they would only pay for one specific value something or other... wishy washes technical detail. You can either fix the leak or not! But in the end, I am not clear why they changed their mind, and they admit they changed their mind, reducing the full payment of $523 down to $142. And of course I will receive a check in 2 to 3 weeks again... I have been dealing with this for 2 months now. I can understand why they are struggling to survive as a company. I was a 30 year customer... but no more... They need to own their problems and learn to be accountable. The public will not put up with this type of customer service any longer. Not to mention, the stress and concern it placed on us driving this car until the identified how they were going to fix it!

What did not happen? Purchased used 1997 LeSabre Ltd in 2003 only to have a computer module go costing me $500+ to repair before the car was registered. After that a series of electrical problems where all lights go on by themselves. Then a plastic head gasket failure costing me $800. Finally the frame broke and I called it quits.

Traction control Stability sytem fails. I have a 2005 Buick Terraza with 44000 miles while driving down the road the traction control kicks in and the van will slam on its brakes by itself. I took it to a local shop that charged me to look at then said he could not fix it i would have to take it to buick he also said this is common in this van. I looked up on the internet and found out lots of people have the same problem so I called buick they said there is no recall I told them they can look on the internet out of all the people haveing this problem. They told me to take it to a dealership I told him I do not have a 100.00 dollars to spend to have it just looked at I was told there is nothing they can do. SO I am stuck with a van that should be recalled because I am not the only one haveing this problem. BUICK SHOULD BE LIABLE FOR THIS . It could Kill someone thats must be what buick wants till they admit they made a mistake when they built these vans.

After coming home from an eight day stay in two hospitals (August of 2007), I was with my wife to get my medicine. We came out of Walgreens and our 1999 Buick Park Avenue would not turn over. All the dash lights would come on and nothing more. We called the dealer we had bought it from in April of 2007(a non GM dealer) and he had it towed to their repair facility. After they examined the engine, they informed me that the intake manifold had failed and had leaked into the engine, basically ruining everything the coolant had come in contact with.

This repair cost me over $800, which coming after my hospital stay, was hard to come by. The service manager, who was a former service manager at a GM dealer, told me this was a common problem with these engines and said the new fix manifold should take care of the problem. As I have continued to read about this situation, I am amazed that this problem is so widespread. Has Buick issued a recall for a problem they have to know about? If they have not, why?

We like the car, but have found some problems are too common for a car whose price in 1999 was over $35,000. I feel sorry for American workers who are beginning to lose their jobs due to consumers buying foreign, and in most cases, more reliable vehicles. What is a consumer to do. A decent car is now over $25,000 and I want my money's worth.

We were without our vehicle for one week while it was repaired and parts ordered. We had just had the plugs, plug wires and other electrical work done just before this happened. Some of that work had to be re-done, but our dealer deducted some of that work from the intake manifold work. We have also had an A/C situation three times and the driver's side seat has totally broken down in its padding. Our car, although a 1999, only has 70,000 miles

I called to complain that my 2007 Buick Lucerne after only 45000 miles had all four brake rotors warped. I felt that for the top of the line car the Lucerne is and for the high cost of the car, this was poor design that for such low mileage these would warp. I felt that they should replace my rotors under the 50000 mile warranty, in spite of the normal wear and tear clause.

97 buick park avenue stalled. Had towed to shop. Mechanic informed that intake gasket had failed and needed to be replaced. Cost to me was over $800.

over $800. Indepent mechanic later informed me that gm recommended engine/cooling system flush and replacing dexcool with traditional antifreeze. In April 2008 had to have radiator repair at a cost of over $230. Radiator repair technician informed me of class action lawsuit against GM due to use of dexcool coolant and design flaw in cooling system (overflow tank being located lower than intake, resulting in intake failure).

I purchased a used 1999 Buick Century in 2000. Since that time I had to replace melted gaskets at over $400, the car continued to overheat and I continued to have it serviced although nothing could be found. Finally 2 1/2 years ago, I had to have the cylinders in the engine resurfaced to the tune of $1500 because of the overheating. I now own a 2005 LaSabre and pray it will not have the same problems. My son purchased the 1999 Buick Century from me and continues to have major overheating problems with it as well as radiator problems. I would very much like to be involved in any class action suit and so would my son. I have a friend who does to. Hopefully I will be contacted.

I am financing a 2004 Buick Rendevenous, navigation systems, onstar, fully loaded that i purchased from Walsh Dodge, in Jersey City, NJ. My problem, 2 weeks since I purchase the suv, the check engine light came on. I have been to service for over 5 times. i was going at least every 2-3 weeks since september. i have not been since the end of januuary. They replace the gas cap, fixed a pin hole at buick service center. did this and did that, the light would stay off for a week or two and come back on. the light is still on right now. there may not be any major problem with the car, but i'm not sure. i asked for an equal trade the answer was no, i would have to pay the off the car and than refinance another car. the suv is nice, i like it but what about the check engine light, i don't know what to do. my family has brought over 5 cars from walsh dodge even when the company was daewoo we purchased cars, that how long it has been.

ok I bought a used 1998 buick regal gs last summer 2007, I had it less then a month and had to replace the ignition switch, Christmas 2007 wife was shopping and had a pulley freeze up and took out four pulleys and two belts, new alternator, the wiper stop in the upright position, GM had same problem on the 1997 Buicks. Just had a recall on a intake manifold issue. and this morning, 4-23-08 water pump. so far in less then a years time I have put $1300.00 dollars into this car, I love the ride and preformance, but I feel GM knew about some of these issues and have ignored them. And they wonder why we Americans are buying cars the Japanese. I have many more issues with the car but I am just blowing off steam, I am sure nothing will every come of this. I just wish GM would fess up and help pay for things they screwed up.

Illuminated display showing the odometer, trip odometer, outside temperature and direction of travel is readable only part of the time. I have written to you twice plus had the service department at the Buick dealership attempt to make correction without correting the problem. A more complete explanation will come to you by U.S. mail. The vehicle is a 2007 Buick LaCrosse leased February 2007.

I have had to replace two windo motors on my buick regal, 2002, at 400.00 per window and now anotherone has gone out in the same year.dealer refuses to replace it at no charge this is defenatly a defect

I have two GM vehicles. One is a 2002 Buick Century which cost me about 1000.00 to repair the intake gaskets that where damaged by the coolant. My other is a 2002 Express Van which is currently waiting for intake repairs from the coolant which rotted the gaskets

I have had to replace the intake manifold, because of loss of coolent, on my 1999 Buick century car and now I will have to replace again because the coolent has started leaking again. The odor inside and out side of the car is very strong. I did not buy extra insurance and in 2003 I was told by the Buick Dealer that I would be resposible for the repair, which I did have the small piece changed. I am a senior citizen and to have to keep paying thousands of dollars for this repair is very damaging to me.

I bought my 2002 Buick Century in 2003. We have had to have the radiator flushed several times because of the gunk. Recently, the coolant light came on and my husband took the car in to have the radiator flushed again. The gentleman said he couldn't do it and that the car had an intake manifold leak. He said that GM cars have a problem with that due to the Dex product and that if we didn't address it immediately it would ruin the engine.

I have a 1998 Buick Century. I have paid $900 so far to fix the cooling system, manifold gaskets etc. It has been back two more times with leaks. It's in the shop right now. Dexcool sucks!!

I bought my 2003 Buick in 2004, it had 14,000 miles on it. At 14,800 I had to have new rotors put on the front, dealer said it wasn't covered because someone rode the brakes and gas pedal at the same time, I have never done that. At 58,000 had to have gas tank fixed, it kept leaking. Since 58,000 my tail lights have not worked properly. I turn my left blinker on and the hazards come on, use my right blinker and brake light doesn't work. I just quit using my blikers. Now at 65,000 I just spent over $1000.00 getting a new manifold and gaskets put in. I will NEVER but another GM product!

I own a 2003 Buick Rendezvous and had the intake manifold gasket replaced and now have a blown head gasket. The vehicle has 77k miles on it! Dex Cool is the problem and the Dex Cool warranty listed in GM's manufacturer's booklet is false. I have filed a complaint with the PA Attorney General.

Got the letter about the upcomming recall cocerning the fire hazard on my Buck Regal about 10 days ago. Today my son drove my 1999 Buick Regal to school. After he tured the car off and went into the school it caught fire. Luckily, none of the students were hurt not any other structure, but my car is gone. Reported to Buick and waiting on a return call to be advised what to do.

The white paint on my 1997 Buick Century is peeling off, leaving huge grey circles. It looks terrible. Checking online, I see this is a fairly common problem with many Buicks of certain years. My family has always sworn by these cars. My mother drives a park avenue. But I'll think twice before ever buying another Buick.

i own a 2002 buick rendevous. because of dex cool my intake manifold gasket needs replacing. this is a $800-$1000 job. I am a auto parts delivery driver. every other day i pull into different shops and what do i see in the air, a buick. A buick rendevous is always in a shop. I ask why, they say intake manifold is leaking due to dex cool.

My 1995 Buick Park Avenue upon starting with a loud explosion under the hood caught on fire immediately on the left side. The plastic manifold had exploded from a backfire. The car was in very good mechanical running condition and have not experience a backfire previously. This set the gas line on fire which is plastic going under the cowl over the heater spreading very rapidly. Also checking with a repair garage nearby, they had similiar problem a GM 3800 plastic manifold exploding ,only the holddown bolts was left. Also almost all of the GM 3800 engines have coolant leakage through the plastic manifold. There is several instances listed on NHTSA site.

Not only have I had the problem with the leaking oil situation in my 1998 Buick Regal GS, which could lead to a fire, but my Drivers Information Center (which tells you crucial information regarding the car) totally went out. I was told that this is a common thing to happen with a Buick Regal with either the center totally going out or dimming from time to time.

I

My car is leaking oil on the hot muffler but it is not the years for this recent recall 97-2007. Maybe it goes back to earlier models?

I do not feel that this 97 buick regal was right from the beginning when we bought it new from Galloway Buick In Greensboro NC mainly with the transmission but two years ago I had to have it rebuilt it was only 7-8 years old at a $2300.00 cost and just two years later it was back in the shop slipping again so the man kept it for two weeks and it is still picking up a p1870 code (tran. slipping) I have also had to replace my cat converter and after just 8 months it is having to be replaced again and the man says that if it has to be replaced again that it will be on me that he has had trouble with these 3.8 GM cars before my question is should not GM have to be responsable for these problems? from what I see on the computer others are having the same problems. waiting to hear back from you.

I own A 1998 Buick Park Avenue white in color and paint started pealing went by the dealership and spoke with assistant body shop mgr. who looked at the car and even took pictures and said that it was a factory defect due to improper prep. he emailed the pictures, I forwarded to buick who said that the car is too old for them to do anything. but GM has had a white paint problem for years its not just my car I have found and seen countless cars like mine with the same problem and in the same places (where the paint is pealing) GM should issue a recall. I got an est. to repaint which was $3000.00-$5000.00

GM dealer in New Jersey sold us this car as GM CERTIFIED which we found is a trick by them.. Nothing is certified. The solenoid was bad, wipers didn't work (front and back), air conditioning didn't work, transmission problems.. (all this with 60,000 miles).. tricked us into buying a warranty that never covered anything.. now, it's the BCM.. we are getting stuck all the time.. , the radio goes on even when we don't put it on, there's a moan/groan in the front and rear when going 5 to 20 miles per hour, then we had to pay $1,000 for a head gasket..... etc... we often try to get GM to cover things, but they always refuse.. now we have gotten a recall letter re: fuel leak.. car has to be towed tomorrow to dealer. now it's 500 for the BCM , but who knows if that's really the problem.

I had warranty work done four to five times for the same thing and they say its fix but I always have to take it back.My warranty is almost up and I am tired of taking it back for the same problem.


I drove my 2000 Buick Regal GSE to P.O. Box, UPS, and Lunch. Returned home after driving approx. 50 miles, parked car in front of garage at 3:45 PM. I began checking E-mail on computer. about 10 minutes after arriving home I heard an unusual noise outside. Went to door and saw smoke rolling under eaves and thought we had fire in garage.

Checked garage and found no fire so went outside to find fire coming out grille of car and flames reflecting under car. Grabbed garden hose and started spraying thru grille and around hood. It continued to get worse and my wife brought a 10 lb. ABC fire extinguisher from the garage and I used it until empty. It did not stop fire but slowed damage until Firemen arrived ten -fifteen minutes later. They put foam on car and cut hood in half to access fire to put it out. I have no idea how fire started, as the car was running perfectly up until it burned.

I checked on internet and found this engine package is under investigation in Pontiacs. It is the 3800 V6 with Supercharger. If the car would have been unoticed or parked in garage the damage would have been tremendous and could have led to loss of life. The fire makes the car not moveable because you can't get it out of park because wiring is shorted. The motor mounts, radiator, wiring, hoses, battery, grille, plastic, rubber, and aluminum parts are melted. Fenders, hood, are damaged, windsheild cracked. Because I heard the noise, we were handy and quickly called firemen, had large fire extinguisher handy, water hose available we avoided disaster. But the car is a total wreck.

I will not be looking for another Buick even though I have bought several before for my business and personal use. Since GM uses this Engine package on several Cars, Chevy, Buick, and Pontiac I may not want a GM car again.

Engined fire destroyed car and estimate value at $8,000.00. It could have been easily $500,000 if it had destroyed our house and more if you value my wife and my life. I do value my family first and that is something should be done about these GM engines.


I owned a 2004 Buick Raineer, my son was in accident while driving my car and the air bags did not deploy. My main concern is that why are this air bags installed in vehicles if they are not reliable.



In August of 2005, my husband and I purchased a 2002 Buick Rendevous from this dealer. In Juky of 2006 the head gasket went leaving me to pay $1500 for repair and labor. This should not of happened on a 2002 car with only 42,000 miles. Just yesterday, march 26, I noticed quite a bit of anti freeze leaking from the passenger side under the car. Trying to nip this problem in the bud I brought car to closer Buick dealer, who said its my head gasket. I was shocked. ITs only been 7000 miles 8months since I sprang for the head gasket. Its now at the original dealer at Crowley. Its truly not their fault but they need to look into why this is happening on lots and lots of 2002 rendevous. I am guessing I will get this fixed at no cost to me. I hope so.


Economically Im out the original $1500 it cost to fix in first place when it should not have happened in first place, not to mention aggrevation in not having my car to drive, and having to go back and forth.

In January 2002 I bought a new 2002 Buick Century with a 3.1 liter engine. I started seeing drips of radiator fliud on the garage floor at approx. 46,500 miles. It turned out to be the intake manifold gasket leaking in the back mostly. My mechanic said that he has seen many like that and was always surprised that GM did not issue a bulletin and have them replaced.

He said they were plastic and he did not think they were suitable for the temperature. The new replacements they sell now are of much better quality. I decided to have the gaskets replaced and when the intake manifold was removed they found that the aluminium heater tubing, that runs within the manifold and is pressed into the housing where it comes through and connects to the area near the thermostat, was also leaking. There was no way to fix this leak, so I had to purchase a new manifold. They also found that the water pump was leaking and needed to be replaced.

This, in my opinion, should not have happened at such low mileage. I then contacted the Buick divison customer service department. The lady answering took all the information and had me hold while she contacted a service technician. When he came online I relayed all this information to him. He said he was sorry for all the problems and asked what I expected GM to do about it since I was out of warranty.

I told him I was very disappointed to have this much repair costs at such a low mileage and I thought GM should bear some of the cost due to to what appeared to be poor quality parts on that engine.



Plastic Intact Manifold leaking on two Buick Century vehicles - 2000 Model Year with 45,000 miles each.


$600+ cost and time spent for repairs


The 2002 Buick Rendevous is probably the worse vehicle anyone has ever built. I has had problems with the cluster several times, the tires only lasted for 18,000 miles (40,000 mile tires), the heater coil is leaking,the condensor is cracked (AC), the electric windows keep going out,only has 65,000 miles and it always needs repairs. A real piece of sh--.



Have had headlight problems, transmission problems, a/c problems, cd/dvd player problems, and now the windshield keeps chipping. We have had the vehicle in 7-8 times in the last year and they still haven't repaired the headlights. The auto turn on sometimes doesn't work, and when you manually turn on the headlights-the dash lights go out.


By having it in the shop so many times, we have had to borrow vehicles. The uncertainty of when the headlights are going to go out, and when they do, the dash lights don't work so you can't tell how fast you are going or anything.


I have a 97 Buick Riviera. It is supposed to be one of their greatest cars produced but with a huge flaw, in my case anyway. The car was awesome looking when I first bought it but about a year ago the paint started to have a white flakey taint underneath the black gloss. Its everywhere. This year however it completely took over my car. Im embarrassed to drive it. Its a sound, safe and fast car but it looks like i just purchased it off the reservation. I asked a paint shop what they thought and said the primer was bad and that they've had plenty of people with the same problem from GM. Buick wont even acknowledge my car has a problem. Thanks for your service GM. Im switching to Ford....


1999 Buick Park Avenue - Beware of plastic parts on engines! The PLASTIC intake manifold failed while traveling at high speed. The cost to replace the manifold at the Los Angeles dealer is 1405.00. I was unawre that Buick used plastic parts in a critical area. This is the standard 3.8 litre engine that is used in thousands of GM cars. The Buick dealer stated that about 1 manifold a month is replaced at his shop.


I was rearended while stopped at a red light. I was then pushed into the car in front of me. Both the lady in the car in front of me and myself had to be transported to the emergency room.

The safety belt on my 1997 Buick LeSabre Ltd did not hold me back during the collision and I was thrown face first into my steering wheel. This resulted in a badly broken nose, severe facial contusions and bruises.

I am told by Buick dealer repair personnel that one must be traveling 25 miles per hour in order for seat belts to lock and hold the driver back. The seat belts on both the driver and the passenger side of my car pull out and can almost reach to the windshield when the car is not being driven and while driving it.

I have also discussed this accident with others who have been involved in a similar accident in other auto makes. They stated that their seat belts did hold them back and that they did not sustain injuries.

I feel that the safety belts on the 1997 Buick LeSabre are defective and that they should be recalled and properly reinstalled.

My automobile was repaired, but I am reluctant to drive it because of the issue with the safety belt not working.


I have had one surgery on my nose, and another forthcoming in February to attempt to straighten my nose and return its function (breathing) The initial injury as well as the surgeries are very painful. I will be unable to resume my normal activities for about 3 - 4 months after the accident. This could have been prevented had the safety belt not been defective.



A plastic part in my 1998 Buick LeSabre engine has been warping due to heat from the engine. Coolant leaks through the warped part into the gas line and has caused major damage to my engine. My mechanic got this information from a contact at General Motors who said this is a common problem with Buick and GM is not making it known.


The engine needs major repairs (estimated$1500.00) and could have caused me grave danger because the car stalls when in motion.


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